Federal Register / Vol. 86, No. 112 / Monday, June 14, 2021 / Notices 31581 

1On March 17, 2021, the OCC published a 60-day 

notice for this information collection, 86 FR 14682. 

also is giving notice that it has sent the 

collection to OMB for review. 

DATES: You should submit written 

comments by July 14, 2021. 

ADDRESSES: Commenters are encouraged 

to submit comments by email, if 

possible. You may submit comments by 

any of the following methods: 

• Email: prainfo@occ.treas.gov. 

• Mail: Chief Counsel’s Office, 

Attention: Comment Processing, 1557– 

0232, Office of the Comptroller of the 

Currency, 400 7th Street SW, Suite 3E– 

218, Washington, DC 20219. 

• Hand Delivery/Courier: 400 7th 

Street SW, Suite 3E–218, Washington, 

DC 20219. 

• Fax: (571) 465–4326. 

Instructions: You must include 

‘‘OCC’’ as the agency name and ‘‘1557– 

0232’’ in your comment. In general, the 

OCC will publish comments on 

www.reginfo.gov without change, 

including any business or personal 

information provided, such as name and 

address information, email addresses, or 

phone numbers. Comments received, 

including attachments and other 

supporting materials, are part of the 

public record and subject to public 

disclosure. Do not include any 

information in your comment or 

supporting materials that you consider 

confidential or inappropriate for public 

disclosure. 

Written comments and 

recommendations for the proposed 

information collection should be sent 

within 30 days of publication of this 

notice to www.reginfo.gov/public/do/ 

PRAMain. Find this particular 

information collection by selecting 

‘‘Currently under 30-day Review—Open 

for Public Comments’’ or by using the 

search function. 

You may review comments and other 

related materials that pertain to this 

information collection 1 following the 

close of the 30-day comment period for 

this notice by the following method: 

• Viewing Comments Electronically: 

Go to www.reginfo.gov. Click on the 

‘‘Information Collection Review’’ tab. 

Underneath the ‘‘Currently under 

Review’’ section heading, from the dropdown menu select ‘‘Department of 

Treasury’’ and then click ‘‘submit.’’ This 

information collection can be located by 

searching by OMB control number 

‘‘1557–0232’’ or ‘‘Consumer Complaint 

Form.’’ Upon finding the appropriate 

information collection, click on the 

related ‘‘ICR Reference Number.’’ On the 

next screen, select ‘‘View Supporting 

Statement and Other Documents’’ and 

then click on the link to any comment 

listed at the bottom of the screen. 

• For assistance in navigating 

www.reginfo.gov, please contact the 

Regulatory Information Service Center 

at (202) 482–7340. 

SUPPLEMENTARY INFORMATION: Under the 

PRA (44 U.S.C. 3501–3520), Federal 

agencies must obtain approval from the 

OMB for each collection of information 

that they conduct or sponsor. 

‘‘Collection of information’’ is defined 

in 44 U.S.C. 3502(3) and 5 CFR 

1320.3(c) to include agency requests or 

requirements that members of the public 

submit reports, keep records, or provide 

information to a third party. The OCC 

asks that OMB extend its approval of 

this collection. 

Title: Customer Complaint Form. 

OMB Control No.: 1557–0232. 

Description: The customer complaint 

form was developed as a courtesy for 

customers who contact the OCC’s 

Consumer Assistance Group (CAG) and 

wish to file a formal, written complaint. 

The form offers a template for 

consumers to use to focus their issues 

and identify the information necessary 

to provide a complete picture of their 

concerns. Use of the form is entirely 

voluntary; however, use of the form 

does help avoid the processing delays 

associated with incomplete complaints 

and allows CAG to process complaints 

more efficiently. 

CAG uses the information included in 

a completed form to create a record of 

the consumer’s contact, capture 

information that can be used to resolve 

the consumer’s issues, and provide a 

database of information that is 

incorporated into the OCC’s supervisory 

process. 

Type of Review: Regular. 

Affected Public: Individuals. 

Number of Respondents: 10,000 

Total Annual Responses: 10,000. 

Frequency of Response: On occasion. 

Total Annual Burden Hours: 3,300. 

On March 17, 2021, the OCC 

published a 60-day notice for this 

information collection, 86 FR 14682. No 

comments were received. Comments 

continue to be invited on: 

(a) Whether the collection of 

information is necessary for the proper 

performance of the functions of the 

OCC, including whether the information 

shall have practical utility; 

(b) The accuracy of the OCC’s 

estimate of the burden of the collection 

of information; 

(c) Ways to enhance the quality, 

utility, and clarity of the information to 

be collected; 

(d) Ways to minimize the burden of 

the collection on respondents, including 

through the use of automated collection 

techniques or other forms of information 

technology; and 

(e) Estimates of capital or start-up 

costs and costs of operation, 

maintenance, and purchase of services 

to provide information. 

Theodore J. Dowd, 

Deputy Chief Counsel, Office of the 

Comptroller of the Currency. 

[FR Doc. 2021–12333 Filed 6–11–21; 8:45 am] 

BILLING CODE 4810–33–P 

DEPARTMENT OF THE TREASURY 

Office of the Comptroller of the 

Currency 

Agency Information Collection 

Activities: Information Collection 

Renewal; Submission for OMB Review; 

Registration of Mortgage Loan 

Originators 

AGENCY: Office of the Comptroller of the 

Currency (OCC), Treasury. 

ACTION: Notice and request for 

comment. 

SUMMARY: The OCC, as part of its 

continuing effort to reduce paperwork 

and respondent burden, invites the 

general public and other Federal 

agencies to take this opportunity to 

comment on a continuing information 

collection as required by the Paperwork 

Reduction Act of 1995 (PRA). In 

accordance with the requirements of the 

PRA, the OCC may not conduct or 

sponsor, and respondents are not 

required to respond to, an information 

collection unless it displays a currently 

valid Office of Management and Budget 

(OMB) control number. The OCC is 

soliciting comment concerning the 

renewal of its information collection 

titled, ‘‘Registration of Mortgage Loan 

Originators.’’ The OCC also is giving 

notice that it has sent the collection to 

OMB review. 

DATES: You should submit written 

comments by: July 14, 2021. 

ADDRESSES: Commenters are encouraged 

to submit comments by email, if 

possible. You may submit comments by 

any of the following methods: 

• Email: prainfo@occ.treas.gov. 

• Mail: Chief Counsel’s Office, 

Attention: Comment Processing, 1557– 

0243, Office of the Comptroller of the 

Currency, 400 7th Street SW, Suite 3E– 

218, Washington, DC 20219. 

• Hand Delivery/Courier: 400 7th 

Street SW, Suite 3E–218, Washington, 

DC 20219. 

• Fax: (571) 465–4326. 

Instructions: You must include 

‘‘OCC’’ as the agency name and ‘‘1557– 


lotter on DSK11XQN23PROD with NOTICES1
31582 Federal Register / Vol. 86, No. 112 / Monday, June 14, 2021 / Notices 

1On March 17, 2021, the OCC published a 60-day 

notice for this information collection, 86 FR 14678. 

2The S.A.F.E. Act was enacted as part of the 

Housing and Economic Recovery Act of 2008, 

Public Law 110–289, Division A, Title V, sections 

1501–1517, 122 Stat. 2654, 2810–2824 (July 30, 

2008), codified at 12 U.S.C. 5101–5116. 

3 75 FR 44656 (July 28, 2010), as corrected in 75 

FR 51623 (Aug. 23, 2010). 

4 76 FR 78487 (Dec. 19, 2011). 

5See section 1025 of the Dodd-Frank Act, 

codified at 12 U.S.C. 5515. 

0243’’ in your comment. In general, the 

OCC will publish comments on 

www.reginfo.gov without change, 

including any business or personal 

information provided, such as name and 

address information, email addresses, or 

phone numbers. Comments received, 

including attachments and other 

supporting materials, are part of the 

public record and subject to public 

disclosure. Do not include any 

information in your comment or 

supporting materials that you consider 

confidential or inappropriate for public 

disclosure. 

Written comments and 

recommendations for the proposed 

information collection should be sent 

within 30 days of publication of this 

notice to www.reginfo.gov/public/do/ 

PRAMain. Find this particular 

information collection by selecting 

‘‘Currently under 30-day Review—Open 

for Public Comments’’ or by using the 

search function. 

You may review comments and other 

related materials that pertain to this 

information collection 1 following the 

close of the 30-day comment period for 

this notice by the following method: 

• Viewing Comments Electronically: 

Go to www.reginfo.gov. Click on the 

‘‘Information Collection Review’’ tab. 

Underneath the ‘‘Currently under 

Review’’ section heading, from the dropdown menu select ‘‘Department of 

Treasury’’ and then click ‘‘submit.’’ This 

information collection can be located by 

searching by OMB control number 

‘‘1557–0243’’ or ‘‘Registration of 

Mortgage Loan Originators.’’ Upon 

finding the appropriate information 

collection, click on the related ‘‘ICR 

Reference Number.’’ On the next screen, 

select ‘‘View Supporting Statement and 

Other Documents’’ and then click on the 

link to any comment listed at the bottom 

of the screen. 

• For assistance in navigating 

www.reginfo.gov, please contact the 

Regulatory Information Service Center 

at (202) 482–7340. 

FOR FURTHER INFORMATION CONTACT: 

Shaquita Merritt, OCC Clearance 

Officer, (202) 649–5490, Chief Counsel’s 

Office, Office of the Comptroller of the 

Currency, 400 7th Street SW, Suite 3E– 

218, Washington, DC 20219. 

SUPPLEMENTARY INFORMATION: Under the 

PRA (44 U.S.C. 3501–3520), Federal 

agencies must obtain approval from the 

OMB for each collection of information 

that they conduct or sponsor. 

‘‘Collection of information’’ is defined 

in 44 U.S.C. 3502(3) and 5 CFR 

1320.3(c) to include agency requests or 

requirements that members of the public 

submit reports, keep records, or provide 

information to a third party. The OCC 

asks that OMB extend its approval of 

this collection. 

Title: Registration of Mortgage Loan 

Originators. 

OMB Control No.: 1557–0243. 

Description: The Secure and Fair 

Enforcement for Mortgage Licensing Act 

(the S.A.F.E. Act or Act) 2 requires an 

employee of a Federally-regulated bank, 

savings association, credit union, or 

farm credit institution and their 

subsidiaries (collectively, institutions) 

who engages in the business of a 

residential mortgage loan originator 

(MLO) and does not qualify for the de 

minimis exception to register with the 

Nationwide Mortgage Licensing System 

and Registry (Registry) and obtain a 

unique identifier. Further, the S.A.F.E. 

Act provides that institutions must 

require their employees who act as 

MLOs to comply with the Act’s 

registration requirements and obtain a 

unique identifier. Institutions must also 

adopt and follow written policies and 

procedures to ensure compliance with 

these requirements. 

Among other things, the Registry is 

intended to aggregate and improve the 

flow of information to and between 

regulators; provide increased 

accountability and tracking of mortgage 

loan originators; enhance consumer 

protections; reduce fraud in the 

residential mortgage loan origination 

process; and provide consumers with 

easily accessible information at no 

charge regarding the employment 

history of, and the publicly adjudicated 

disciplinary and enforcement actions 

against, MLOs. 

Along with the Board of Governors of 

the Federal Reserve System, the Federal 

Deposit Insurance Corporation, the 

National Credit Union Administration, 

and the Farm Credit Administration, the 

OCC issued a final rule implementing 

the S.A.F.E. Act.3 The Dodd-Frank Wall 

Street Reform and Consumer Protection 

Act (Dodd-Frank Act), Public Law 111– 

203, later provided for the transfer of 

this rule to the Consumer Financial 

Protection Bureau (CFPB), and the CFPB 

republished this rule as 12 CFR part 

1007.4 However, the OCC retains 

enforcement authority for national 

banks, Federal savings associations and 

Federal branches and agencies of foreign 

banks with total assets of $10 billion or 

less.5

MLO Reporting Requirements 

Except in situations where the de 

minimis exception applies, 12 CFR 

1007.103 requires an employee of an 

institution who acts as an MLO to 

register with the Registry, obtain a 

unique identifier, and maintain and 

update such registration. This section 

also requires institutions to require their 

MLO employees to comply with these 

requirements. Section 1007.103(d) sets 

forth the categories of information that 

an institution must require each MLO 

employee to submit to the Registry or 

submit on the employee’s behalf. This 

section also requires each MLO 

employee to submit to the Registry an 

attestation as to the correctness of the 

information submitted and an 

authorization for the Registry and the 

employing institution to obtain certain 

additional information related to the 

employee. 

MLO Disclosure Requirement 

Twelve CFR 1007.105(a) requires 

institutions to make the unique 

identifier(s) of its registered MLOs 

available to consumers in a manner and 

method practicable to the institution. 

Section 1007(b) requires MLOs to 

provide their unique identifier to a 

consumer upon request, before acting as 

an MLO, and through the originator’s 

initial written communication with a 

consumer, if any, whether on paper or 

electronically. 

Financial Institution Reporting 

Requirements 

Section 1007.103(e) specifies the 

institution-related and employee 

information an institution must submit 

to the Registry in connection with the 

initial registration of one or more MLOs 

and annually thereafter. The institution 

also must update this information 

within 30 days of the date that this 

information becomes inaccurate. 

Employees of the institution who 

submit information to the Registry on 

behalf of the institution must verify 

their identity and attest that they have 

the authority to enter data on behalf of 

the institution, that the information 

submitted is correct, and that the 

covered financial institution will keep 

the required information current and 

will file accurate supplementary 

information on a timely basis. 


lotter on DSK11XQN23PROD with NOTICES1
Federal Register / Vol. 86, No. 112 / Monday, June 14, 2021 / Notices 31583 

Financial Institution Disclosure 

Requirements 

Section 1007.105(a) requires the 

institution to make the unique 

identifiers of its MLO employees 

available to consumers in a manner and 

method practicable to the institution. 

Financial Institution Recordkeeping 

Requirements 

Section 1007.104 requires that an 

institution that employs one or more 

MLOs to adopt and follow written 

policies and procedures to, at a 

minimum, address certain specified 

areas related to MLO registration. These 

policies must be appropriate to the 

nature, size and complexity of the 

institution’s mortgage lending activities. 

Type of Review: Extension of a 

currently approved collection. 

Affected Public: Individuals; 

Businesses or other for-profit. 

Estimated Number of Respondents: 

85,353. 

Estimated Total Annual Burden: 

51,384 hours. 

On March 17, 2021, the OCC 

published a 60-day notice for this 

information collection, 86 FR 14678. No 

comments were received. Comments 

continue to be invited on: (a) Whether 

the collection of information is 

necessary for the proper performance of 

the functions of the OCC, including 

whether the information has practical 

utility; (b) The accuracy of the OCC’s 

estimate of the burden of the collection 

of information; (c) Ways to enhance the 

quality, utility, and clarity of the 

information to be collected; (d) Ways to 

minimize the burden of the collection 

on respondents, including through the 

use of automated collection techniques 

or other forms of information 

technology; and (e) Estimates of capital 

or start-up costs and costs of operation, 

maintenance, and purchase of services 

to provide information. 

Theodore J. Dowd, 

Deputy Chief Counsel, Office of the 

Comptroller of the Currency. 

[FR Doc. 2021–12332 Filed 6–11–21; 8:45 am] 

BILLING CODE 4810–33–P 


lotter on DSK11XQN23PROD with NOTICES1