exv10w4






EXHIBIT 10.4



PORTIONS OF THIS EXHIBIT MARKED BY AN (***) HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR
CONFIDENTIAL TREATMENT FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.




Amendment to the Global Agreement


This amendment (“Amendment”) amends and is governed by the Global Agreement with an effective date
of January 1, 2004 (the “Agreement”) between Amadeus IT Group, S.A. (“Amadeus”) and Ebookers PLC
(“EBOOKERS”) and is effective as of the date executed by EBOOKERS (the “Amendment Effective Date”).
All capitalized terms and conditions herein have the definitions as provided in the Agreement or
as otherwise indicated herein.



WHEREAS, Lufthansa AG (“Lufthansa”) and Swiss International Airlines (“Swiss”) have imposed certain
travel agency surcharges through the Lufthansa/Swiss Preferred Fare Program;



WHEREAS, EBOOKERS on behalf of itself and EBOOKERS Locations, has agreed with Lufthansa and Swiss
to participate in the Lufthansa/Swiss Preferred Fare Program;



WHEREAS, according to the Lufthansa/Swiss Preferred Fare Program, EBOOKERS and EBOOKERS Locations
in the applicable territories are obliged to bear certain costs (the “LH/Swiss Preferred Fare
Surcharge”):



WHEREAS, the Parties previously entered into an Amendment to the Agreement with an effective date
of July 1 2008 regarding the LH/Swiss Fare Surcharge and other terms and conditions (the “LH/LX
Amendment”) which was terminated for the Territory of Germany;



WHEREAS, the Parties have agreed to a separate reimbursement process for the territory of
Switzerland on base of the LH/LX Amendment, which reimbursement process will be unaffected by this
Amendment;



WHEREAS, the Parties have reached an agreement that the LH/LX Amendment is to be reinstated with an
effective date of January 1, 2010 under the same terms and conditions as agreed therein except to
the extent modified by this Amendment as follows:



IT IS AGREED:





	1.	 	§ 1 Reimbursement/Handling
	 
	1.1	 	The Parties agree that only the terms for handling the reimbursement in Germany shall apply.
Other territories are out of scope and have to be agreed separately if applicable.
	 
	2.	 	§ 2 Amount of reimbursement
	 
	2.1	 	The first sentence of Article 2 of the LH/LX Amendment shall be replaced by the following
sentence:
	 
	 	 	“Given its purely provisional and compensatory nature, the Amadeus ACO’s partial
reimbursement of the LH/LX Preferred Surcharge of an amount of (***) per ticketed and
charged segment is subject to the following conditions:”
	 
	2.2	 	The last sentence of Article 2 of the Amendment shall be replaced by the following sentence:




 









 












	 	 	“In case of a Reduction, such affected EBOOKERS Locations (or EBOOKERS) shall inform Amadeus
immediately. In this circumstance, the reimbursement hereunder shall be reduced according
to the Reduction. For clarification, in case of an Increase of the LH Preferred Surcharge
by Lufthansa, Amadeus is not obligated to increase the reimbursement hereunder.”
	 
	2.3	 	The following two conditions are added to Article 2 of the Amendment:






	 	•	 	The applicable segment has been booked via a German Office ID in the territory
of Germany.
	 
	 	•	 	EBOOKERS warrants that it will provide Amadeus Germany only with those ADMs for
reimbursement for that part of the (***) LH/LX Preferred Fare Surcharge
reimbursement that has not been charged by EBOOKERS Locations to its traveller
clients. For example, if an EBOOKERS Locations charges its customer any amount
above (***) for bookings affected by the LH/LX Preferred Fare Surcharge, then such
excess amounts will not be included in any ADMs.






	3.	 	§ 6 Duration of reimbursement
	 
	4.1	 	Article 6 clause 1 and clause 2 of the LH/LX Amendment is deleted and replaced with the
following:
	 
	 	 	“This Amendment, including any reimbursements of the LH/LX Preferred Surcharge in any and
all territories, shall automatically end without the need of a formal termination on
28th of February 2010.”




All other terms and conditions of the LH/LX Amendment remain in full force and affect.



Agreed and Accepted:




	 	 	 	 	 

	Amadeus IT Group, S.A.

	 	EBOOKERS LTD	 	 
	 
	 	 	 	 
	/s/ Stephane Durand
 

Signature

	 	/s/ Despas Gilles
 

Signature
	 	 
	 
	 	 	 	 
	Name: Stephane Durand

	 	Name: Despas Gilles	 	 
	 
	 	 	 	 
	Title: Director

	 	Title: VP Business to Business	 	 
	 
	 	 	 	 
	Date: 11/3/2010

	 	Date: 8/3/2010