http: // www.southcom.mil/usag-miami arthur.m.mcqueen.civ@mail.mil / (305)437-1284

HQ, SOCSOUTH

HQ, SOCSOUTH Motor Pool

Building 736 — SOCSOUTH

Building 741 — SOCSOUTH

Green — Protected Species Habitat

Bldg 560 — SOCSOUTH

Bldg 153 — SOCSOUTH

482d Fighter Wing/HARB Hq

SOCSOUTH

Falcon’s Nest

USAG-Miami Customer Services

Garrison Fitness Center/Outdoor Fitness

Mail and Distribution Center 

Child Development Center

USANEC Warehouse

U.S. Southern Command Headquarters

Conference Center of the Americas

Marine Corps Forces South

Army Health Clinic

Army and Air Force Exchange Shopette

Logistics Readiness Center-Miami

410th CSB - Regional Contracting Office

U.S. Army Garrison-Miami — at a glance

Miami was selected as the home for 

SOUTHCOM because of the City’s links to the 

31 countries and 16 dependencies and areas 

of special sovereignty that make up the 

Command’s area of responsibility

Headquarters ribbon cutting on Dec. 17, 

2010; Cost: $402 million

Workspace: 654,000 square-feet

45,000 sq.ft. Conference Ctr. hosts activities 

with partner nations and U.S. Gov. agencies. 

Built in a partnership with Florida, MiamiDade County and the City of Doral, the HQ is 

on leased State land through Dec. 31, 2055

State-of-the-art communication and 

collaboration tools

In Feb 2018, USAG-Miami began support 

services to Special Operations Command 

– South, and managing 238,000 sq. ft. of 

facilities on 89 acres in Homestead FL

Category 5 hurricane-rated facility

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Doral

55 Acres

Homestead

89 Acres

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Mission: Provide quality installation support services, infrastructure and force protection to U.S. Southern 

Command, Special Operations Command South, supporting tenant units, their Service Members, Families and 

Civilians; to support the Combatant Command’s mission readiness. 

Vision: A well-trained and flexible workforce with resources and facilities to provide quality services.

Motto: “Serve and Support!”

MARFORSOUTH Army Health 

Clinic 

USANEC 

SOUTHCOM 

410th CSB Logistics Readiness 

Center-Miami

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INSTALLATION FACTS

Total Acreage: 144 (55 in Miami + 89 HARB)

Total Building Space: (Sq. Ft.): 676k in 

Miami & 237k in Homestead (incl. leased sp.)

Total Leased Space: (Sq. Ft.): 20k in 

Miami & 103k in Homestead 

Family Quarters Units: N/A

Family Quarters Leased: Off-Post: 10 

units (K&E Sr. Leaders) + 20 (FH)

Unaccompanied Jr. Enlisted Leased 

Off-Post: Authorized max of 50

Total Base Population: 2511

Economic Impact: Leases, payroll, contracts, 

supplies and utilities total — $179.2 million

Partnerships with the City of Doral Parks and Recreation 

and Miami-Dade County for services such as use of 

local Parks and Aquatics Centers, free participation 

in Sports Leagues, free Race registrations, etc.

Sources: Army HQIIS Real Property Inventory 

and USACE Official Lease Instruments, and Army 

Stationing and Installation Plan.

CHAIN OF COMMAND

General Laura J. Richardson, USA, 

Commander, U.S. Southern Command, is the 

USSOUTHCOM Commander. 

Major General Scott A. Jackson, USA, Chief 

of Staff, U.S. Southern Command, is the Senior 

Commander providing guidance, directives and 

oversight relative to the U.S. Army Garrison-Miami 

mission.

Brenda Lee McCullough, Director, IMCOM 

Readinesss, responsible for the management of 24 

Army Garrisons.

Lawrence O. Kilgore, Acting Garrison Manager 

and senior civilian for USAG-Miami, responsible for 

governance of the garrison operations. 

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21 Naval Operations Support Center

USCG District 7 Hq 

Army Recruiting Bn / MEPS

Coast Guard Station Miami Beach

USCG Air Station Miami (Opa-Locka)

Army Reserve Center

JIATF-S

Naval Air Station Key West

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30-mile/75 min.

commute

20-mile/50 min. 

commute

20-mile radius 

from Garrison

10-mile radius 

from Garrison
http: // www.southcom.mil/usag-miami

By the numbers: Delivering Quality Customer Service

Human Resources

Military Personnel 

Services 

Identification Cards

Retiree Services 

Passports and Visas

Transition Assistance 

Program

Substance Abuse / EAP

Continuing Education 

Services 

Administrative 

Management

Family and Morale, 

Welfare & Recreation

Child and Youth Services

Child Development Center

School Liaison

After School Care

Fitness Center - Indoor/

Outdoor 

Army Community Service

Relocation Readiness

Survivor Outreach 

Services

Sexual Harassment and 

Assault Prevention

Financial Readiness

Exceptional Family 

Member Program

Family Advocacy

Physical Security 

Installation Access 

Control

Visitor Control Center 

Public Works 

Infrastructure, Utilities, 

Municipal, Environment 

Leased Unaccompanied & 

Family Housing

Housing Services Office 

(Off-post referral)

Installation Management 

Legal Services

Equal Employment 

Opportunity

Installation Safety & 

Occupational Health

Internal Review

Management Analysis

Resource Management

Operations

Anti-Terrorism Services

Installation Physical 

Security Prog. Mgmt. Spt.

Emergency Management

Official Photos and 

Photographic Support 

Permanent Housing Enabling Readiness and Quality of Life

Current Assessment:

•Junior/Mid-grade servicemembers are priced out of Doral and forced >= 20 miles

•Doral Rent 15% more than broader two-county area that sets BAH rates

•All reasonable commutes include toll roads, $500-$1500 per year

•Servicemembers pay 3 months rent up front in local market

•Operational risks from inability to house key and essential personnel close to HQ

•Housing Market Analysis (HMA) validated need for 207 Family Housing Units and 132 

Unaccompanied Housing Spaces

Concept: Provide military housing on FAA site in Doral through Army Residential 

Communities Initiative (RCI) Small Installation Privatization Initiative (SIPI) project that 

privatizes existing housing at seven other small installations to provide privatized housing 

in Miami up to our FY26 HRMA requirement.

We provide 39 of the 56 BASOPS Services : Interactive Customer Service (ICE) Rating of 96% (FY21)

Milestones:

FY21, Army approved a Small Installation 

Privatization Initiative (SIPI) project.

• FAA land adjacent to USAG-Miami in Doral

• Includes Family and Unaccompanied Housing

• Partner Selected, Congress Noticed Mar 22

• Implementation Agreement by 3rd Qtr of FY23

• Privatized Housing Construction FY23-25

• Projected Beneficial Occupancy Summer FY25

LRC-Miami 

Warehouse

USAG-Miami and 

USSOUTHCOM HQ

Take-Aways from USAG-Miami:

Housing: We are working hard to provide a stable housing situation that meets the needs of 

the Senior Commander and tenant units in a dynamic area where high upfront costs, speculation 

by external investors, climate change and other factors all affect housing and transportation costs.

Locality Pay/BAH/COLA: The diverse cultures, neighborhoods and availability of Miami 

housing is both a resource — and a challenge.

Commute Distance: High costs in Doral equal long commute times for much of our workforce.

Domestic Leasing: Is an extremely inefficient, ineffective and manpower intensive 

method of providing military housing — particularly for a DoD Special Command Position with 

representational and High Risk Personnel (HRP) security requirements.

Newcomers Website INTERACTIVE CUSTOMER EVALUATION (ICE)

USAG-Miami Website Visual Information Services - DA Photos

SOUTHCOM Website https://www.southcom.mil/ Family and Morale, Welfare & Recreation

SOCSOUTH Website https://www.socom.mil/Pages/socsouth.aspx Directorate of Public Works E-mail

MARFORSOUTH Website http://www.marforsouth.marines.mil/

Army Health Clinic SOUTHCOM 

My Florida (State Website) http://www.myflorida.com/

Miami-Dade County Website https://www.miamidade.gov/home/

Broward County http://www.broward.org/Pages/Welcome.aspx

Monroe County http://www.monroecounty-fl.gov/

Palm Beach County http://discover.pbcgov.org/Pages/default.aspx

City of Miami http://www.miamigov.com/home/

City of Doral https://www.cityofdoral.com/

Child Development Center Director x1264 Employment Readiness x2409 Transportation Officer x1727 SOUTHCOM Chaplain's Office x1024

CDC Registration x2251 Financial Management x1144 Travel Assistant x1966 SOUTHCOM Protocol x2368

Chief of Guards x1312 Family Advocacy / EFMP x2645 Van Pool Manager x2900 School Liaison Officer x2633

Civilian Personnel Liaison x0636 Financial Readiness x2653 Mail Room x0404 Suicide Prevention Training x2932

EMERGENCY (DA Police) x2677 Clinic (SOUTHCOM) x1148/1970 Fitness Center Main Desk x0123/0124 Medical Appointments x1178/1148 Support Agreement Manager x2460

Local Police 9-911 Cleaning/Custodial Issues x1740 Fitness Center Manager x1682 Military One Source 1-800-342-9467 Survivor Outreach Services x2178

Security Desk Sergeant x2347 Community Recreation Supv. x1826 Functional Fitness Coordinator x1152 Military Crisis Line 800-273-TALK, 1 Suspicious Activity x2347

SHARP 24/7 Hotline (Local) (305) 753-5923 Community Relations (COMREL)(SC PAO) x3867 Food Court (305) 471-5112 Military Personnel, Navy & Coast Guard x1261 Telephone Support x1919

DOD Sexual Assault Hotline Number 1-877-995-5247 Computer Help Desk x1234 Garrison Legal Office x1734 Military Personnel, Marines x1997 Test Control Officer x1959

Emergency Personnel Locator (RedSwitch) x4900 Conference Center of the Americas x0604 Garrison Deputy Manager x2631 Military Personnel, Air Force x1992/2176 Transportation Officer x1727

Suicide Prevention Hotline 1-800-273-8255 Contract Specialist x1763 Garrison Executive Officer x3560 Military Personnel, Army x1717 Transition Assistance Program x1717

Hurricane Hotline x3919 Contracting Director (410th RCO) x3575 Garrison Manager x1700 Newcomers Website / Placemat x1284 TriCare Information 1-800-445-5445

HELP! Customer Service Representative x2643 GFOQ Housing x2670 Operations (Garrison) x2222 Network Enterprise Center Cdr x1900

I received a harrassing phone call x2347 Child, Youth and School Services Coordinator x2225 GVS Technical Issues x2996 Paralegal x1734 USANEC Deputy Commander x1901

There is suspicious activity going on x2347 CYS Parent Central x2251 Hqtr. Building East (Parking) Guard Post x1477 Parent Central x2633 USANEC Operations x1913

My computer doesn't work x1234 DA Photographer x3917 Hqtr. Building West (Courtyard) Guard Post x1478 Passport Agents x2750/2751 VA Hospital Main Operator 305-575-7000

I need VTC support x1871 DEERS Enrollment x0900/2718 Headquarters Commandant x3285 Pharmacy x1749/1755 VA Suicide Prevention 305-575-7000, 7

I need custodial assistance (spills) Desk Sergeant x2347 Headquarters First Sergeant x3818 Photographer (Official/DA/Command) x3917 Visas and Official Passports x2750/2751

There is a light out/sink clogged Dispensary x1749/1755 Headquarters Operations NCO x1576 Physical Security x2125 VI Photo Lab x3917

There is a door/lock/elevator broken Drug Testing x1744 Health Care Advisor x1308/1394/2152 Plans, Analysis and Integration x1960 USANEC Graphics x1731

It's too hot or too cold EAP/Suicide Prevention x2932 Household Goods x1967 Postal Operations Specialist x2191 Visitor Control Center x3484/3483

The power went out/breaker tripped x1739 Education Counselor x3292/1959 Housing Manager x2636 Public Affairs Office (SOUTHCOM) x1213 VTC Support x1871

The media is asking questions x1213/1205 Education Customer Services x2287 Housing Specialist x2664 Public Works Director x1363 Webmaster (SOUTHCOM) x1207

Anti-Terrorism Officer x3151 Equal Opportunity (EO) Advisor (210)295-6295 x0261 Human Resources Director x1940 Management Specialist x1742

Army Community Services Director x2644 Equal Employment Opportunity (EEO) Advisor x1826 ICE Comment POC x1960 General Engineer x2230

AAFES Shopette (305) 418-9758 Emergency Financial Assistance x2653 ID Cards/DEERS x2718 Mechanical Engineer x3518

 Barber Shop (954) 329-5205 Emergency Manager x2570 Inspector General x3204 Electrical Engineer x3521

 Kitchen Patrol (KP) 305 (305) 471-5112 Emergency Services Director x2175 Internal Review x2682 Engineering Technician x1739

Army Substance Abuse Program Manager x3078 DES Admin Assistant x2194 Language Lab x1517 Work Order Help Desk x1740

 Admin Assistant x3085 Security Supervisor x2125 Legal Assistance x1952 Chief, Business Operations x2520

 Drug Testing Coordinator x1744 Gate #1 (Employee/East Gate - near 87th Ave.) x3607 Logistics Readiness Center Director x2634 SOCSOUTH DPW Team (786) 415-2069

 Substance Abuse Prevention x3076 Gate #2 (Visitors/West Gate - near 97th Ave.) x1297 Chief, Supply & Services x2700 Enviromental Compliance Specialist x3494

Badging Office (in Garrison Bldg entrance) x2033 HQ Building DV Entrance Guard Post x1465 Central Receiving & Distribution Pt. (CRDP) x2713 Resource Manager x2683

Barber Shop (954) 329-5205 HQ Building East (Parking) Guard Post x1477 Fleet Manager x1713 Retirement Services Counselor x1717

Budget Officer x2660 HQ Building West (Courtyard) Guard Post x1478 Household Goods x1967 Safety Officer x1143

CCA Front Desk x0604 Employee Assistance Coordinator x2932 Operations x2658 Security (Access Badges) x2033

Central Issue Facility (8900 NW 35th Lane) x2824 Engineer Tech x1740 Chief, Plans and Operations Division x2699 Security Officer (Garrison) x1183

Central Receiving Point (8900 NW 35th Lane) x2713 Family & MWR Director x2720 Property Book Officer x2703 SHARP (SAPR) x2734

Chaplain (SOUTHCOM) x1024 Administrative Mgmt. Spec x3149 Supply Manager x2824 SOUTHCOM Joint Operations Center x3716

Defense Switched Network (312) 567- ####, 

Commercial (305) 437- ####

https://www.facebook.com/miamifmwr/

Conference Center of the Americas (CCA) 

National Hurricane Center

City of Homestead

https://www.facebook.com/groups/TEAMsouthcom/ 

E-mail: 1teamsouthcom@gmail.com

SOCSOUTH Servicemember & Family 

Readiness Group 

https://www.facebook.com/ 

groups/SOCSOUTHSFRG/

http://www.nhc.noaa.gov/ Child Development Center Parent Advisory 

Council (meets 1/Qtr, parent meetings 

monthly) https://www.cityofhomestead.com/

Housing Services

https://www.southcom.mil/Military-and-Family-Services/Conference-Centerof-the-Americas/

Army One Source https://www.myarmyonesource.com/default.aspx

Mailing Address: 9301 NW 33rd St. Doral, FL 33172

https://www.southcom.mil/Military-and-Family-Services/ArmyHealth-Clinic-SOUTHCOM/ SOUTHCOM Intranet

US Coast Guard District 7 TEAM SOUTHCOM Servicemember & Family 

Readiness Group

see the DPW 

group E-mail at the 

top of this chart

https://www.housing.army.mil/#!pg=post&sp=welcome

Homestead Air Reserve Base

Family and Morale, Welfare & Recreation FB

http://www.atlanticarea.uscg.mil/Our-Organization/District-7/

https://intranet.ent.southcom.mil/

http://www.homestead.afrc.af.mil/

https://miami.armymwr.com/ https://idco.dmdc.osd.mil/idco/ usarmy.miami.usag.mbx.dpw-work-orders-request@mail.mil

U.S. Army Garrison-Miami and U.S. Southern Command Phone Numbers and Useful Websites

https://www.southcom.mil/Newcomers/ http://ice.disa.mil/index.cfm?fa=site&site_id=628 RAPIDS (ID Card) Appointments: https://www.southcom.mil/USAG-Miami/ http://vios-east.army.mil

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