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U.S. Southern Command

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HomeUSAG-M / Military-Family ServicesOverview of Services at SOUTHCOM

# Overview of Military/Family Services at SOUTHCOM

## Service member, family and facility services for U.S. Southern Command are managed by the U.S. Army Garrison-Miami. The below service offices are in the Garrison Building located on the U.S. Army Garrison-Miami installation.

## Services for Military Members, Families and Employees

                        - QUICK LINKS: U.S. Army Garrison-Miami Services                            - Combined Phone Listing of U.S. Army Garrison-Miami Phone Numbers
                          - About the Installation
                          - About U.S. Army Garrison-Miami
                          - Family and MWR
                          - ID / DEERS Appointments
                          - Housing Services
                          - Fitness Center
                          - Army Community Services
                          - Child and Youth Services
                          - School Support Services
                          - Legal Services
                          - Passport and Visa
                          - Education Services
                          - Dept. of Army Photo Lab
                          - Suicide Prevention Resources
                        - QUICK LINKS: SOUTHCOM Military and Family Resources                            - Visiting SOUTHCOM (with directions)
                          - Army Health Clinic SOUTHCOM
                          - Logistics Readiness Center-Miami
                          - Hurricane Preparedness
                          - Chaplain
                          - Team SOUTHCOM - Total Engagement for All Members of U.S. Southern Command (FRG)
                        - GARRISON ORGANIZATION

## Services and Resources at SOUTHCOM

### ID/DEERS office

The ID/DEERS office is located on the first floor of the Garrison Building. The office provides ID card and CAC services for U.S. military personnel and their families, DoD civilian employees and families, assigned contractors and DoD retirees.

NOTE: In Order to be issued a military ID Card to person(s) over 18 Years of age and older, you need to present two (2) valid form of ID (s). Primary ID must be an unexpired picture ID. No credit cards, conceal weapon permit, student ID nor SOUTHCOM badge will be accepted

**Schedule an Appointment**

Search: Site ID #107785 | Click on “Schedule an Appointment”

#### **Hours of Operation**

Monday-Wednesday, Friday: 9:00 AM-3:00 PM (APPOINTMENT ONLY)

Monday–Wednesday, Friday: Walk-ins 8:00 AM - 9:00 AM (SOUTHCOM/USAG-Miami ONLY)

Thursday 8:00 AM – 12:00 PM, 1:00 PM-3:00 PM  Walk-ins (SOUTHCOM/USAG-Miami ONLY)

Federal Holidays:  CLOSED

#### ID/DEERS contact info

305-437-0900

During duty hours please leave message; technicians are busy servicing customers. We will return your call within 24 hrs. In order to be issued a military ID Card to person(s) over 18 Years of age and older, you need to present two (2) valid form of ID (s). Primary ID must be an unexpired picture ID. No credit cards, conceal weapon permit, student ID nor SOUTHCOM badge will be accepted.  

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### Child Development Center 

The USAG-Miami Child Development Center operates full-day child care programs for children six weeks old through five years old.  The center also provides a modified School Age Services program for Winter, Spring and Summer camps.

Child, Youth and School Services provides the U.S. Southern Command community with quality child development options and youth programs which reduce the conflict between parenting responsibilities and duty requirements, and enhance the development of children and youth by engaging them in constructive activities. 

The Child Development Center facility offers a nurturing, creative environment for your child, with age-appropriate activities built into each program.

Fees are generated from DOD guidelines and are based on total family income. 

#### Child Development Center Hours of Operation

Monday-Friday 6 AM - 6 PM

#### Child Development Center contact info

305-437-1281

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### Fitness Center

The USAG-Miami Family & MWR Fitness Center is a new 44,000 square-foot, state-of-the-art facility. The Fitness Center is available for use by U.S. military personnel & their families, DoD civilian employees & families, contractor employees, assigned foreign military & their families, DoD retirees and other authorized MWR patrons (according to AR 215-1, Chapter 6).

The fitness center has something for everyone, including a fully-equipped weight room with cardio machines, free weights, dumbbells and hammer strength machines. The fitness center also has a gymnasium with two full basketball courts that convert to volleyball courts and two racquetball courts.  

The fitness center includes men’s and women's locker rooms with all of the typical amenities including a sauna. The customer service desk provides a variety of equipment that can be checked out by authorized patrons.

#### Fitness Center Hours of Operation

Entire facility:  Monday-Friday 5 AM - 9 PM

The weight/cardio room is open 24 hours.

Entire facility: Saturday-Sunday 10 AM - 5 PM

The weight/cardio room is open 24 hours.

#### Fitness Center contact info

305-437-0123/0124

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### Army Health Clinic SOUTHCOM

The Army Health Clinic SOUTHCOM provides ambulatory primary healthcare services to enrolled active duty service members, adult active duty family members, and TRICARE-eligible retirees working within U.S. Army Garrison-Miami. The clinic is located at 9301 NW 33rd St., Doral, Fla. 33172, in the Garrison building, Suite A1040. 

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### Family & Morale, Welfare and Recreation

The Family & MWR office is responsible for several programs for Southern Command military and civilian personnel and their family members. MWR offices are located in the Garrison building on the installation

#### Family and MWR contact info

305-437-2665

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### Army Community Service

Army Community Service offers the following programs on and off site to meet community needs:  Deployment or Mobilization Readiness, Family Advocacy Program, Transitional Compensation for Abused Dependents, Exceptional Family Member Program, Relocation Readiness, Personal Financial Readiness, Information and Referral Services and referral to the Military Family Employment Advocate.

Contact:  305-437-2251 

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### Survivor Outreach Services South Florida

Survivor Outreach Services Mission: To build a unified program which embraces and reassures Families of our Fallen Warriors that they are continually linked to the Armed Forces Family for as long as they desire. The role of the SOS coordinator can be summarized as the person responsible for outreach, assessment, referrals, and advocate in general raising a red flag when gaps appear.

Contact:  305-437-2178

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### Child and Youth Services

The Child, Youth & School Services maintains a list of childcare centers accredited by the National Academy of the Education of Young Children (NAEYC) and has partnership with youth development organizations to offer youth recreational programs primarily during the summer vacation months. All service members and Department of Defense civilian employees attached to Southern Command are eligible to request child care and youth development subsidies. Service members are asked to stop by the MWR Office and fill out a request packet, which requires supporting financial documentation. The amount of subsidy given is based on the service member’s total family income. The Department of Defense fee structure is used as basis for determining subsidy. Packets and a list of available child care centers can be obtained by calling (305) 437-1144.

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### School Liaison Officer

School Support Services (SSS) provides Army school-aged youth with educational opportunities, resources and information necessary to achieve academic success. A branch of Child, Youth and School Services (CYSS), SSS is home to the School Liaison Office, where School Liaison Officers (SLOs) help deliver the best educational resources and information for your children.  
                            - Hours and Contact info

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### Passports and Visas

The SOUTHCOM U.S. Army Garrison-Miami Passport and Visa Office processes Diplomatic, Official, No-fee Passports and Visas for military personnel, DOD employees and family members travelling overseas on official business. We are committed to provide quality services and facilities, optimize resources, sustain the environment and enhance the well-being of the military community supporting the readiness and mission execution of the Department of Defense and U.S. Southern Command.   The office is located on the first floor of the Garrison building.

#### Passport and Visa Office Hours of Operation

Monday - Friday 8:00 - 11:00 AM and 2:30 - 4:00 PM

#### Passport and Visa Office Contact Info

305-437-2750 or 305-437-2751Fax: 305-437-3293

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### DA Photo Lab and Visual Information Services, Graphic Arts

#### To make an appointment

                            - Go to  http://vios.army.mil
                            - Click on the eastern region of the map
                            - After Common Access Card authentication, select "new VIOS user" then "United States Army Garrison-Miami" from the drop-down menu.
                            - Click on the DA3903 icon and enter your personal information and select the appropriate VI service.
                            - You will receive an electronically generated email confirming your work request.

#### Photo Lab Contact Info

305-437-3917

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### Joint Education Services Office

The Joint Education Services Office, located on the second floor of the Garrison building, strives to deliver the highest quality education services and programs to the community in an effort to enhance recruiting, reenlistment and retention of the soldiers; to support the Army in improving Combat Readiness; and to retain and enhance a staff through continuous professional opportunities.

Army educational services provided by USAG-Miami consist of education counseling, coordinating tuition assistance request, GoArmyEd / eArmyu assistance and various on-site testing services.

#### Joint Education Services Office Hours of Operation

Monday - Friday 7:30 AM - 4:30 PM

#### Joint Education Services Office Contact Info

Counselor: 305-437-3292; Room E2093

Testing: 305-437-1959; Room E2092

Admin and Tuition Assistance: 305-437-2287; Room E2089

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### Legal Services

The USAG-Miami Attorney, on a limited basis, also provides legal services and preliminary legal advice to active-duty and retired soldiers, their family members, and other individuals entitled to receive legal assistance in the Miami area.

Note: USAG-Miami does not have a dedicated Legal Assistance Office. However, Legal Assistance is available on a limited basis to active duty personnel assigned to SOUTHCOM and USAG-Miami. The Garrison Attorney can advise you on most personal legal matters, such as wills, powers of attorney, divorce, custody support, consumer affairs, tax, and landlord/tenant issues. However, the Garrison Attorney is not authorized to represent military ID card holders in civilian courts.

#### Legal Services Hours of Operation

7:30 AM - 4:30 PM

#### Legal Services Contact Info

Appointments: 305-437-1734 (your name, telephone number, and the issue for which you are requesting assistance. You will be contacted as soon as appointments may be scheduled.)Fax: 305-437-2284

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### Comprehensive phone listing for USAG-Miami and SOUTHCOM services

## Hot Topics

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## COOL LINKS

                        - Tenant Units                            - SOUTHCOM
                          - MARFORSOUTH
                          - Army Health Clinic-SOUTHCOM
                          - SOCSOUTH
                        - So. Fla. Military Units and Local U.S. Gov't Offices                            - Homestead Air Reserve Base
                          - U.S. Coast Guard Dist. 7
                          - Army Recruiting
                          - Navy Recruiting
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                          - National Hurricane Center
                        - News Sources                            - Stand To!
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                          - Family & MWR Facebook
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                          - GRB - Government Retirement Benefits
                          - MyPay
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### Stay Connected

## **SOUTHCOM COMPONENTS**

12th Air Force / Air Forces Southern

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U.S. Army South

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U.S. Marine Corps Forces, South

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U.S. Naval Forces Southern Command /U.S. 4th Fleet

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Special Operations Command South

 

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