exv10w29






Exhibit 10.29




NEUSTAR

GUIDE

TO

EMPLOYEE

RELOCATION




EXECUTIVE POLICY




2008




 









 





Table of Contents




	 	 	 	 	 
	INTRODUCTION
	 	 	3	 
	RELOCATION PROGRAM ELIGIBILITY
	 	 	3	 
	RELOCATION REPAYMENT AGREEMENT
	 	 	3	 
	EMPLOYEE RESPONSIBILITIES
	 	 	4	 
	MISCELLANEOUS EXPENSE ALLOWANCE
	 	 	4	 
	PAYMENT & REIMBURSEMENT PROCEDURES
	 	 	4	 
	HOME SEARCH
	 	 	5	 
	TRANSPORTATION OF HOUSEHOLD GOODS
	 	 	5	 
	TEMPORARY LIVING
	 	 	6	 
	RETURN TRIPS
	 	 	6	 
	HOME MARKETING ASSISTANCE
	 	 	6	 
	BROKER SELECTION PROGRAM
	 	 	7	 
	HOME SALE CLOSING COST REIMBURSEMENT
	 	 	7	 
	HOME FINDING ASSISTANCE
	 	 	8	 
	PURCHASE CLOSING COSTS
	 	 	8	 
	MORTGAGE ASSISTANCE
	 	 	9	 
	DUPLICATE HOUSE PAYMENT
	 	 	9	 
	FINAL FAMILY MOVE
	 	 	9	 
	TAX CONSIDERATIONS
	 	 	10	 
	TAX SUMMARY
	 	 	10	 
	ATTACHMENT B CONTACTS
	 	 	11	 
	ATTACHMENT C GLOSSARY OF TERMS
	 	 	12	 






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INTRODUCTION





Once you have made the important decision to accept a company move/transfer, Human Resources
will provide you with the information to expedite your move to the new assignment. Outlined are
specifics involved in the relocation process. Our goal is to make this a positive experience
utilizing the services and counseling assistance we can provide throughout your relocation.
Neustar utilizes the services of CAPITAL Relocation Services a third party relocation company.




Please take the time to read through this policy. Your designated CAPITAL Relocation Manager
will be happy to provide answers to your individual questions and concerns.



RELOCATION PROGRAM ELIGIBILITY





NeuStar’s relocation plan is designed to bring you substantially closer to your new work
location. To be eligible for relocation assistance, the following criteria must be met:




	 	•	 	You must be a regular full-time employee.
	 
	 	•	 	Neustar must initiate the transfer.
	 
	 	•	 	The distance between the former residence and the new work location must be 50
miles greater than the distance between the former residence and the former work
location, per IRS guidelines.
	 
	 	•	 	All reimbursable relocation expenses must be submitted within one year of your
effective transfer/hire date.






NeuStar reserves the right to end, suspend or amend the relocation policy. Further, NeuStar
retains ultimate discretionary authority to interpret the provisions of this policy and to
determine eligibility for benefits.



RELOCATION REPAYMENT AGREEMENT





Relocating an employee requires a substantial investment by Neustar. If you voluntarily elect
to terminate your employment, cancel your move, or are terminated with cause within 12 months of
the effective date of your transfer, you agree to immediately repay the relocation dollars
reimbursed and/or advanced, including all expenses that were directly billed to Neustar.




You must sign and return the Relocation Repayment Agreement before any relocation benefits can
be processed. Your Human Resources representative will then notify CAPITAL Relocation of your
move. You will be contacted promptly by your designated CAPITAL Relocation Manager to review
your benefits and determine your individual needs



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EMPLOYEE RESPONSIBILITIES





Relocations should normally be completed within 12 months of commencement of employment at the
new work location to conform to IRS policy.




Throughout the moving process, the employee is responsible for exercising prudent judgment
regarding all expenses.




Expenses associated with business trips (i.e., meals, telephone calls, etc.) during the
relocation period are to be charged as business expenses and not relocation expenses.
Business expenses should be reported on a Travel Expense Summary.




Please note that some of the relocation reimbursements are subject to specific dollar limits.



MISCELLANEOUS EXPENSE ALLOWANCE





Neustar will provide a miscellaneous expense allowance to be paid on or about the move date
in the amount of $7,500 to be used for unexpected expenses resulting from the move. This
payment is considered to be additional compensation. The Miscellaneous Expense Allowance will be
grossed up for income tax purposes. It is not necessary to account for how this allowance is
actually spent.




Examples (not a complete list) of how the allowance may be used are:




	 	•	 	non-refundable tuition expenses
	 
	 	•	 	automobile tags/drivers license expenses
	 
	 	•	 	transportation for animals
	 
	 	•	 	security deposits
	 
	 	•	 	utility hook-up
	 
	 	•	 	Meal and extended car rental while in temporary housing





PAYMENT & REIMBURSEMENT PRODECURES





Employee Expense Reports




All relocation related expenses incurred by the transferring employee must be submitted on the
Relocation Expense Report Form. This form is required to be filled out weekly. All
items above $25.00 require receipts — no exceptions. This applies to actual move and travel
time only. It is suggested that the Employee retain a copy of all documentation submitted. If
receipts or supporting data are not submitted, Neustar at its sole discretion may withdraw any
and all assistance as stated and/or implied in this practice and/or related documents. Only the
transferee’s signature is required on the Relocation Expense Form as they will be audited by
CAPITAL RELOCATION for Practice compliance. All expense reports MUST BE sent directly to
CAPITAL Relocation for auditing/processing. No relocation expenses should be submitted directly
to Accounts Payable or their respective Human Resource Departments. This will only add an
additional time lag before reimbursement is made to the relocating employee. Relocation expenses
MUST NOT be commingled with business expenses. The address to submit Relocation Expense Forms
is CAPITAL Relocation Service, Inc., 44112 Mercure Circle Sterling, VA 20166-2017, Attn: Expense
Management Department.




All expense reimbursements are processed, and transmitted directly to the transferee by CAPITAL.
No relocation checks are administered by Neustar. Please review the Relocation Expense
Procedure Form that will be sent to you in your Relocation Packet by CAPITAL Relocation, or, you
may ask your Relocation Manager to forward a copy by email.




Direct Billing



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CAPITAL has made arrangements for direct billing with various relocation partners, such as van
lines, mortgage institutions and temporary housing providers. Should you elect to use another
vendor, please consult with your Relocation Manager first because you will be required to use
your own personal credit cards or personal check and then submit the expenses on a Relocation
Expense Form for repayment. Neustar has tried to help eliminate out-of-pocket expenses to a
transferee by arranging for direct billing. Transferees are encouraged to use this benefit.
Airline tickets for return trips home and house hunting trips must be arranged through the
company travel agency.



HOME SEARCH





You will be provided with two round trips, for up to eight days for the purpose of locating
housing in the new location. These trips will be for employee and spouse / domestic partner
only.




Meals and Lodging




You will be reimbursed reasonable actual costs for up to eight days of meals and nights of
lodging for you and your spouse / domestic partner.



TRANSPORTATION OF HOUSEHOLD GOODS





Your CAPITAL Relocation Manager will coordinate the shipment of your household goods. You should
inform your CAPITAL Relocation Manager upon securing a new address and identifying a moving day.
NeuStar will pay for the cost to move your household goods and personal effects. These services
include packing, unpacking, transport and replacement insurance.




An agent from the selected van line will contact you to arrange a pre-move survey. You or a
member of your household, who is familiar with what is to be moved, will need to be present
during the pre-move survey.




If your former residence is more than 500 miles from the new work site, up to two automobiles,
which are owned and registered in your name or in the names of other relocation family members,
will be shipped at Neustar’s expense. The automobiles must be used for everyday
transportation. The shipping of classic, antique and inoperable cars will be at your own
expense.




Please call the CAPITAL Relocation Manager if you must change the pack/load or delivery dates
for any reason.




You will receive temporary storage of your household goods for up to 90 days. Delivery out of
storage will also be paid by NeuStar. Storage beyond 90 days will be at your own expense.




Every effort should be made to conduct the movement of your household goods during normal
working hours to avoid the payment of overtime premiums to moving personnel.




Services Not Reimbursed




	 	•	 	Charges for overtime packing, unpacking, loading or unloading
	 
	 	•	 	Pick up and/or delivery on weekends or holidays
	 
	 	•	 	Picking up and/or delivering items located at a place other than the old or new
residence (i.e., home of a relative, temporary residence, etc.)




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	 	•	 	Disassembly of swing sets, portable swimming pools, light fixtures, ceiling fans,
air conditioners, etc., and items requiring the services of an electrician,
carpenter, plumber, or other special service (e.g., disconnecting gas dryers)
	 
	 	•	 	Draining and filling of water beds
	 
	 	•	 	Shipment of valuable articles such as money, securities, precious stones and
valuable papers
	 
	 	•	 	Fragile items such as plants, frozen foods and pets
	 
	 	•	 	Shipment of boats, horses, and recreational vehicles
	 
	 	•	 	Shipment of auto on International moves





TEMPORARY LIVING





Employees may be required to report to work at the new location prior to permanently relocating.
In this case, CAPITAL Relocation will identify and retain an appropriate temporary living
facility in the new location. The monthly cost of the facility will be direct billed and paid by
Neustar for up to 90 consecutive days so that these expenses so are not “out of pocket” for the
employees.




Meals




Are covered as part of your Miscellaneous Allowance expense.




Transportation




Neustar will reimburse for a rental car while in temporary living for up to 90 days or other
forms of transportation during the temporary living period, except to the extent such
transportation costs are incurred during normal business travel.



RETURN TRIPS





In addition, you will be provided with three return trips to the departure location during the
90 days of temporary living. The trips are generally used to return to the departure location to
assist with dependants, monitor the movement of household goods or oversee the home sale
process.



HOME MARKETING ASSISTANCE





Do not contact any real estate agents prior to talking to your CAPITAL Relocation Manager. The
real estate agent must be registered with CAPITAL Relocation prior to listing your home.




Neustar has arranged for professional, independent home marketing assistance through CAPITAL
Relocation Home Marketing Assistance. Your CAPITAL Relocation Manager will work in partnership
with your listing agent to ensure that an effective marketing strategy is always in place on
your home.




The marketing strategy will include:




	 	•	 	Suggestions on preparing your home for sale




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	 	•	 	A recommended listing price and anticipated sales price
	 
	 	•	 	Information on competing properties for sale and recently closed comparable homes,
	 
	 	•	 	A designated buyer profile for your property
	 
	 	•	 	Creative home sale promotion ideas






Your CAPITAL Relocation Manager will monitor the entire listing effort, including a review of
homes currently listed in your area and evaluation of recently closed properties, to ensure that
a realistic pricing strategy is in place. Home Marketing Assistance also includes pro-active
strategy calls, follow-up on buyer and agent feedback, follow-up on advertising and open house
events. Your CAPITAL Relocation Manager will also make recommendations to adjust your price,
advertising, terms, or conditions as needed.



BROKER SELECTION PROGRAM





Do not contact any real estate agents prior to talking to your CAPITAL Relocation Manager. The
real estate agent must be registered with CAPITAL Relocation prior to listing your home.




Selection of a knowledgeable real estate broker is an essential part of a successful relocation.
Neustar has arranged for CAPITAL Relocation to provide access to a network of the most qualified
real estate brokers available in your community, who specialize in service to relocating
employees. In addition to giving you access to the most qualified brokers in your area, use of
the CAPITAL Broker Network may relieve you of any pressure to use the services of a friend,
relative or acquaintance in the real estate field.




We recommend you interview several agents offered by CAPITAL Relocation to assess their ability
to effectively market your home. Please advise them you are relocating under a policy
administered by CAPITAL Relocation.




Some of the questions you might ask them to help you in your selection process are:




	 	•	 	What locations and price ranges are you most active in?
	 
	 	•	 	How many homes similar to mine have you sold in the last 90 days?
	 
	 	•	 	How do you intend to market my home (number of open houses, how often and where
will my home be advertised)?
	 
	 	•	 	What are the comparable home listings and sales you will or have used to arrive at
your recommended list price?






Once you have decided on a Real Estate Broker, notify your CAPITAL Relocation Manager of your
selection.



HOME SALE CLOSING COST REIMBURSEMENT





	1	 	For a period of not more than one year from the date of transfer/move, NeuStar will reimburse
employee for various fees and charges involved in the sale of your residence in the old
location. An expense form along with the signed HUD or settlement statement must be submitted
to CAPITAL. The following items are reimbursable:






	 	•	 	Real estate brokerage fee limited to 6% of the sale price of the property.
	 
	 	•	 	Attorney fees (limited to $500)
	 
	 	•	 	State and local transfer taxes




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	 	•	 	Other expenses that are normal and customary of the seller by law or local custom
	 
	 	•	 	Inspections such as termite, home or radon (limited to $500)
	 
	 	•	 	Mortgage prepayment penalty up to a maximum 1% of the principal balance prepaid





HOME FINDING ASSISTANCE





Do not contact any real estate agents prior to talking to your CAPITAL Relocation Manager. The
real estate agent must be registered with CAPITAL Relocation prior to a home finding trip is
arranged.




Finding the right home in the new location is vital to a successful relocation. A needs
assessment will be completed by your relocation Manager to help you determine if you would like
to purchase or rent in the new location. Topics covered include housing, education, recreation
and transportation. Selection of a knowledgeable and competent real estate broker is very
important. Neustar has arranged for CAPITAL Relocation to provide access to a network of
qualified real estate brokers available in your new community specializing in service to
relocating employees. The CAPITAL Broker Network has been specially trained to address issues
that are unique to relocation. Use of one of these agents may relieve you of any pressure you
may feel in using the services of a friend, relative or acquaintance in the real estate field.




A qualified agent will assist you with area counseling and provide specific information such as:




	 	•	 	Types and price ranges of available homes
	 
	 	•	 	Town and neighborhood data
	 
	 	•	 	Property tax information
	 
	 	•	 	Commuting information
	 
	 	•	 	Education, medical, religious and other personal information





PURCHASE CLOSING COSTS





      Your Company will provide reimbursement for reasonable closing expenses in your new
location up to 3% of the purchase price. The following criteria must be met for reimbursement:




	 	•	 	You must be a current homeowner.
	 
	 	•	 	Your new home purchase must occur within one year of your effective transfer/hire
date.






Reimbursable costs include:




	 	•	 	Mortgage origination fee or discount point limited to one point
	 
	 	•	 	Appraisal, credit reports, and survey fees due to legal mortgage requirements or
local custom
	 
	 	•	 	State transfer tax/stamps
	 
	 	•	 	Mortgage application and service fees
	 
	 	•	 	Recording fees




8









 






	 	•	 	Title insurance
	 
	 	•	 	Attorney fees
	 
	 	•	 	Termite and other inspections limited to $400 total






NeuStar will not reimburse you for prepaid items such as interest, property taxes and
insurance.



MORTGAGE ASSISTANCE





To assist you in obtaining financing on your new home, NeuStar in conjunction with CAPITAL
Relocation, has made arrangements with national lending to direct bill the closing costs
covered. You will receive preferential assistance in qualifying and obtaining mortgages. Your
CAPITAL Relocation Manager will advise you of the details during your initial conversation.




Capital Relocation Mortgage will be able to assist you with locating a suitable mortgage to meet
your needs and loan qualification limits. Your Capital Relocation Manager will arrange for you
to discuss all options with a loan Manager. All approved closing costs will be direct billed so
there will be no need for you to use your personal funds at closing.



DUPLICATE HOUSE PAYMENT





Neustar will reimburse up to two month’s first mortgage payment in the old location when an
employee secures permanent housing at the new location before being able to vacate the former
residence. Proof of duplicate payment must be attached to your Relocation Expense form for
reimbursement.



FINAL FAMILY MOVE





You will be reimbursed for final move meals, lodging and transportation for the employee,
spouse/domestic partner and dependent children. The IRS typically considers a final family move
trip as one day at the old location and one day at the new location. If driving, mileage will be
reimbursed at IRS excludable rate. All additional days are considered as temporary living
expenses and are considered taxable income and tax assistance (gross up) will be provided.




Meals




You will be reimbursed for meals if an overnight stay is required for distances that are more
than 500 miles.




Lodging




For distances more than 500 hundred miles that require an overnight stay, you will be reimbursed
for lodging expenses.




Transportation




For distances between origination and destination of less than 500 miles, mileage reimbursement
based on the IRS excludable rates will be provided. For distances greater



9









 






than five hundred 500
miles, airfare will be provided at rates which include a weekend duration/or economy class.



RENTAL ASSISTANCE





	1	 	CAPITAL Relocation in conjunction with a national apartment search service offers rental
assistance to employees that choose to rent in the new location. Your CAPITAL Relocation
Manager can arrange to put you in touch with a national apartment search company in most
cities. They will provide you with information on available apartment communities, current
rental rates and maps or photos of apartment communities with deposit information and
follow-up.





LEASE TERMINATION PENALTIES





If you are unable to avoid penalties resulting in the termination of your lease at the former
location, you will be reimbursed for an early termination of your lease up to 2 months of rent.




In order to be reimbursed for up to 2 months of rent, the following will need to be provided to
CAPITAL.







	 	•	 	an executed copy of your lease
	 
	 	•	 	a calculation of the lease termination amount
	 
	 	•	 	Proof of rent payments





TAX CONSIDERATIONS





The IRS considers all expenses paid to you, or on your behalf, as compensation except those
expenses associated with:




	 	•	 	The household goods shipment
	 
	 	•	 	Storage of household goods for 30 days
	 
	 	•	 	Final move expenses, excluding meals and mileage reimbursement at IRS excludable.






Payments subject to tax withholding in compliance with IRS regulations will appear on your W-2
for the year that the payment was disbursed. NeuStar will provide tax assistance (“gross-up”)
to assist with the additional federal, state, OASDI and Medicare taxes. Those payments not
tax-assisted are identified as such in this policy and noted on the tax summary table located on
the following page. Tax assistance is based on the applicable federal supplemental wage
withholding rate and the applicable state rate in effect for the state the employee is moving
to.




Note:




	 	•	 	It is imperative to keep records and receipts of all expenses to manage your tax
return filing process at year-end.
	 
	 	•	 	Prior to January 31st of the year following your move, you will receive an
itemized statement of moving expenses. This statement will include a listing of
taxable and nontaxable expenses paid by NeuStar during the year as well as any
related gross-up. CAPITAL Relocation will also send you a year-end tax reporting
statement itemizing relocation expenses.




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	 	•	 	Consult a professional tax advisor for details on the tax implications of your
relocation.





TAX SUMMARY




	 	 	 	 	 	 	 	 	 	 	 	 	 
	Reimbursement	 	Added to W-2	 	 	Taxable Income	 	 	Tax Assistance	 
	Direct Reimbursement of Closing Costs
	 	Yes	 	Yes	 	Yes
	 
	 	 	 	 	 	 	 	 	 	 	 	 
	Lease Cancellation
	 	Yes	 	Yes	 	Yes
	 
	 	 	 	 	 	 	 	 	 	 	 	 
	Miscellaneous 

Expense Allowance
	 	Yes	 	Yes	 	Yes
	 
	 	 	 	 	 	 	 	 	 	 	 	 
	New Home Closing Costs
	 	Yes	 	Yes	 	Yes(1)
	 
	 	 	 	 	 	 	 	 	 	 	 	 
	En Route Trip
	 	No(2)	 	No	 	No
	 
	 	 	 	 	 	 	 	 	 	 	 	 
	Shipment of Household Goods
	 	No	 	No	 	No
	 
	 	 	 	 	 	 	 	 	 	 	 	 
	Storage of Household Goods- (first 30 days)
	 	No	 	No	 	No








 




			
	(1)	 	Due to their deductibility, Loan Origination Fees and Discount Points are not grossed up.
	 
	(2)	 	Mileage will be tax assisted in accordance with IRS Mileage rates for the tax year. Meals
incurred during your move to the new location are taxable income and will be tax assisted.





ATTACHMENT “B” CONTACTS




	 	 	 	 	 
	Partners	 	Company	 	Contact Name/Phone Number
	 
	 	 	 	 
	CAPITAL Relocation
	 	 	 	 
	 
	 	 	 	 
	Select Listing Realtor
	 	 	 	 
	 
	 	 	 	 
	Select Home Finding Realtor
	 	 	 	 
	 
	 	 	 	 
	Household Goods Carrier
	 	 	 	 






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	Partners	 	Company	 	Contact Name/Phone Number
	Mortgage Company
	 	 	 	 
	 
	 	 	 	 
	New Home Closing Representative
	 	 	 	 
	 
	 	 	 	 
	Other
	 	 	 	 
	 
	 	 	 	 
	Other
	 	 	 	 






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ATTACHMENT “C” GLOSSARY OF TERMS





Abstract of Title - A condensed history of the title, consisting of a summary of the various
links in the chains of title, together with a statement of all liens, charges, or encumbrances
affecting a particular property.




Assessed Value - A value placed on property for tax purposes.




Discount Points - A method of adjusting interest and rate of return to the lender. Payments-of
“points” (about one for each 1/8 of one percent simple interest) in the form of cash to the
lender to enjoy the same return as he or she would on a loan issued at the going interest rate.
Commonly used when maximum rates are fixed by law, such as with FHA insured and VA guaranteed
loans.




Equity - The interest or value that an owner has in real estate over and above the existing
liens against it.




Gross up - A tax adjustment allowance on taxable benefits.




Holding Expense - Mortgage loan interest, maintenance, utilities, insurance, taxes, etc.




Lien -A hold or claim that one person has upon the property of another as security for a debt of
charge; judgment, mortgages, taxes.




Loan Origination Fee - A fee charged by a lender for processing a mortgage loan application.




Mortgage Prepayment Penalty - Moneys charged to the borrower to pay off a mortgage ahead of
schedule.




Recording Fee - Amount charged for filing a deed, lien, mortgage, etc., in a public hall of
record as a means of giving notice to interested parties.




Survey - Process by which a parcel of land is measured and its areas ascertained.




Title - Evidence of ownership.




Title Insurance - Insurance written by a title company to protect a property owner against loss
if the title is imperfect.




Transfer Fee - Amount charged by a lender to process the assumption of liability from the
original borrower for payment of an existing mortgage. Also called the “assumption fee.




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