Exhibit 1-E

 Offshore Support Services

Case: 19-30088 Doc# 1792-12 Filed: 05/01/19 Entered: 05/01/19 17:47:02 Page 1

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DocuSign Envelope ID: 608BBD11-6B9F-4806-8998-53C6376D5018 

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Contract Work Authorization 

Contract Work Authorization (CWA) 

This Contract Work Authorization ("CWA") No. C12845 is issued under and pursuant to the Blanket Agreement or 

Master Service Agreement No. C74 (4400011341) dated January 17, 2017 (the "MSA") between the below-named 

Contractor ("Contractor"), a Delaware limited liability partnership, and Pacific Gas and Electric Company ("PG&E"), a 

California corporation with its headquarters located at 77 Beale Street, San Francisco, California 94105. Contractor 

shall perform all Work under this CWA pursuant to and in accordance with the terms and conditions of the MSA. 

Contractor's 

Legal Name: 

Contractor's 

Address: 

PRICEWATERHOUSECOOPERS LLP 

300 Madison Avenue 

New York, NY 10017 

Total Number of Pages: 4 

Project Name: Ariba - Technical Support 

Job Location: Offshore 

WORK: Contractor shall, at its own risk and expense, perform the Work described in this Contract Work Authorization and 

furnish all labor, equipment, and materials necessary to complete the Work as summarized below and as more fully described in 

Attachment 1, Scope of Work. 

Contractor shall provide offshore technical support services through June 28, 2019 

ATTACHMENTS: Each of the following documents are attached to this CWA and are incorporated herein by this reference: 

Attachment 1: Scope of Work, page 3 through 4 

CWA TERM This CWA is effective upon signature by both parties and expires on June 30, 2019 Time is of the essence. 

CWA Contractor shall commence performance hereof when directed to do so by PG&E and Work shall be 

COMPLETION: completed by the completion date of June 28, 2019. 

CONSIDERATION: As full consideration for satisfactory performance of the Work under this CWA by Contractor, PG&E's total 

obligation to Contractor shall not exceed the following amount. This amount is inclusive of all taxes incurred in the performance 

of the Work. Any change to this amount shall only be authorized in writing by a PG&E CWA Change Order, fully executed by 

both PG&E and Contractor. 

TOTAL $95,228.00 fixed fee 

THE PARTIES, BY SIGNATURE OF THEIR AUTHORIZED REPRESENTATIVES, HEREBY AGREE TO THE TERMS OF 

THIS CONTRACT WORK AUTHORIZATION. 

PACIFIC GAS AND ELECTRIC COMPANY CONTRACTOR: PRICEWATERHOUSECOOPERS LLP 

Signature y- DocuSigned by: 

PML frur/ynanAM, 

Signature y- DocuSigned by: 

tflAJntA/ l^i (MlltAKtS 

Name ^ 31004F9A7E3C405 

Paul Bergmann Name 178DC22D3D2E49B... 

Andrew M Williams 

Title 

Sr. Sourcing specialist 

Title Pri nci pal 

Date 12/19/2018 Date 12/18/2018 

62-4229 CWA (8/21/18) Sourcing 

page 1 of 4 

Case: 19-30088 Doc# 1792-12 Filed: 05/01/19 Entered: 05/01/19 17:47:02 Page 2

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DocuSign Envelope ID: 608BBD11-6B9F-4806-8998-53C6376D5018 

CWANo C12845 

Contract Work Authorization 

ADMINISTRATION 

PG&E 

Negotiator 

Paul Bergmann Contractor 

Represent 

Andy M. Williams 

Phone 415-973-9693 Phone 714-305-0663 

Email p1bi@pge com Email andrew.m.williams@pwc.com 

Accounting Reference 

PG&E Work Supervisor: Christina Marquez Phone: 925-270-2307 

INVOICE 

INSTRUCTIONS: 

As described in more 

detail in the Invoicing 

section of the Terns and 

Conditions, Contractor 

shall send invoices for 

each payment when due. 

showing the Purchase 

Order Number (starts with 

"27" or "35") and the Line 

Item number, if 

applicable. 

The default submission system for invoices to PACIFIC GAS AND ELECTRIC COMPANY should be through 

the Taulia electronic invoicing portal, which also provides real-time invoice payment status. 

In rare cases that it is infeasible for a supplier to use this system, please send paper invoices to the address 

below. Invoice payment status for paper invoices can be accessed through the automated PG&E Paid Help 

Line at (800) 756-PAID (7243) or by emailing APPaidline@pge.com 

INVOICE 

INSTRUCTIONS: 

As described in more 

detail in the Invoicing 

section of the Terns and 

Conditions, Contractor 

shall send invoices for 

each payment when due. 

showing the Purchase 

Order Number (starts with 

"27" or "35") and the Line 

Item number, if 

applicable. 

Send ORIGINAL Invoice to: PG&E Accounts Payable* 

PO Box 7760 

San Francisco, CA 94120-7760 

INVOICE 

INSTRUCTIONS: 

As described in more 

detail in the Invoicing 

section of the Terns and 

Conditions, Contractor 

shall send invoices for 

each payment when due. 

showing the Purchase 

Order Number (starts with 

"27" or "35") and the Line 

Item number, if 

applicable. 

Send COPY of Invoice to: 

Christina Marquez email: CASW@pge.com 

INTERNAL PG&E USE ONLY 

Distribution Date 

Distribution of Copies: 

• ARIBA Contracts ("Cxxxx" series): Buyer 

uploads an executed copy in Ariba 

• Contractor 

(Signed Original Copy) 

• Work Supervisor • Manager 

• Invoice Approver • Supervisor 

• V.P. • Sourcing/ Purchasing 

• Director • Law 

62-4229 CWA (8/21/18) Sourcing 

page 2 of 4 

Case: 19-30088 Doc# 1792-12 Filed: 05/01/19 Entered: 05/01/19 17:47:02 Page 3

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DocuSign Envelope ID 608BBD11-6B9F-4806-8998-53C6376D5018 

SOW - Ariba Technical Support 

CWANo. C12845 

Pacific Gas and 

W." Electric Company 

1.0 ARIBA PROCESS IMPROVEMENT 

1.1 BACKGROUND 

The Ariba Support team has identified a need for assistance from PwC to manage technical support issues. 

1.2 PROPOSED PRIMARY OBJECTIVE AND SCOPE 

The following are in scope of this statement of work: 

• Off Shore Ariba technical support 

• Provide additional technical and troubleshooting support for Ariba issues and questions. 

• Support PG&E in escalating the relevant issue to Ariba helpdesk by analyzing the root cause, 

documenting the issue and proposing possible solutions. 

• Support PG&E in analyzing user feedback reported through the Corrective Action Program 

(CAP) system. 

• Knowledge transfer to PG&E helpdesk staff. 

1.3 PROPOSED KEY ACTIVITIES AND DELIVERABLES 

The deliverables created during this project are outlined in the table below. The accountability and responsibility for 

each deliverable is defined with the following categories: 

• Accountable - This is the party who is ultimately answerable for the deliverable or task. They provide input and 

insight on content and approve the deliverable. 

• Responsible - The party responsible for performing the necessary work and activities for the completion of the 

deliverable. More than one party can be responsible for the deliverable however only one party is accountable for 

the deliverable. The responsible party leads the development of the deliverable and provides content and input 

to the deliverable. 

• Consult - The consulted parties are those whose opinions are sought, typically subject matter advisors; and with 

whom there is two-way communication for the purpose of completing the deliverable. They provide input to a 

deliverable but the overall deliverable is owned the accountable party 

PwC will begin work approximately the week of Jan 2, 2019 and will complete the support work by the week of June 28, 

2019. 

# Key Deliverables Deliverable Format PwC Responsibility PG&E Responsibility 

1 Issues Tracker Excel or Help Desk Consult Accountable 

Support system 

PG&E Confidential page 3 of 4 

Case: 19-30088 Doc# 1792-12 Filed: 05/01/19 Entered: 05/01/19 17:47:02 Page 4

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DocuSign Envelope ID: 608BBD11-6B9F-4806-8998-53C6376D5018 

SOW - Ariba Technical Support 

CWANo. C12845 

Pacific Gas and 

~"jf H Clectric Company 

1.4 KEY ASSUMPTIONS 

• Open Issues list would be provided by PG&E 

• PwC technical resource would be responsible for providing assistance with resolution of issues and 

documentation (If applicable) 

• PwC will assist in escalating any technical issue to Ariba where Ariba needs to make a change to configuration 

or system parameter change 

1.5 DELIVERABLE ACCEPTANCE 

Deliverables will be developed by PwC during this SOW. The PwC/PG&E team will have reviewed and agreed to the 

deliverables by the deliverable completion date. PG&E will review deliverables and provide formal written feedback 

within 5 business days of original deliverable. Acceptance levels are defined as follows: 

• Accepted - Deliverable is accepted with no further action to be taken 

• Accepted with Conditions - Deliverable is contractually accepted with minor corrections to be made by PwC 

• Rejected - Deliverable is rejected with specific feedback and reasonable detail to correct the deliverable for 

acceptance 

In the case of a deliverable that is Accepted with Conditions PwC and PG&E will mutually agree to the corrections to 

be made and timeframe to correct the deliverable. PwC will commit to address these conditions based on the agreed 

timeframe. Revisions to a rejected deliverable will be made in a timely manner and re-submitted for approval. 

Subsequent review(s) will be provided two (2) business days to review and approve. 

Delays in the deliverable review and approval cycle timeframe may have an impact on the project timeline and fees 

and will be subject to contract change control. 

1.6 FIXED FEE 

The fixed fee project amount will be in the amount of $95,228. One invoice will be submitted at the end of the 

contract term. 

Changes to resources require 14 day notice and must be approved. If work is cancelled, 14 day notice will be 

provided by either party. 

This SOW is contingent upon the PG&E executive approval to extend the resource's system access. 

PG&E Confidential page 4 of 4 

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