7292 Federal Register / Vol. 73, No. 26 / Thursday, February 7, 2008 / Notices 

In compliance with the requirements 

of Section 506(c)(2)(A) of the Paperwork 

Reduction Act of 1995, the 

Administration for Children and 

Families is soliciting public comment 

on the specific aspects of the 

infromation collection described above. 

Copies of the proposed collection of 

infromation can be obtained and 

comments may be forwared by writing 

to the Administration for Children and 

Families, Office of Administration, 

Office of Information Services, 370 

L’Enfant Promenade, SW., Washington, 

DC 20447, Attn: ACF Reports Clearance 

Officer. E-mail address: 

infocollection@acf.hhs.gov. All requests 

should be identified by the title of the 

information collection. 

The Department specifically requests 

comments on: (a) Whether the proposed 

collection of information is necessary 

for the proper performance of the 

functions of the agency, including 

whether the information shall have 

practical utility; (b) the accuracy of the 

agency’s estimate of the burden of the 

proposed collection of information; (c) 

the quality, utility, and clarity of the 

information to be collected; and (d) 

ways to minimze the burden of the 

collection of information on 

respondents, including through the use 

of automated collection techniques or 

other forms of information technology. 

Consideration will be given to 

comments and suggestions submitted 

within 60 days of this publication. 

Dated: February 1, 2008. 

Janean Chambers, 

Reports Clearance Officer. 

[FR Doc. 08–530 Filed 2–6–08; 8:45 am] 

BILLING CODE 4184–01–M 

DEPARTMENT OF HEALTH AND 

HUMAN SERVICES 

Administration for Children and 

Families 

Submission for OMB Review; 

Comment Request 

Title: Data Collection Plan for the 

Customer Satisfaction Evaluation of 

Child Welfare Information Gateway. 

OMB No.: 0970–0303. 

Description: The National 

Clearinghouse on Child Abuse and 

Neglect Information (NCCAN) and the 

National Adoption Information 

Clearinghouse (NAIC) received OMB 

approval to collect data for a customer 

satisfaction evaluation under OMB 

control number 0970–0303. On June 20, 

2006, NCCAN and NAIC were 

consolidated into Child Welfare 

Information Gateway (CWIG). In 

response to this consolidation, the 

proposed information collection 

activities include revisions to the 

Customer Satisfaction Evaluation 

approved under OMB control number 

0970–0303. 

CWIG is a service of the Children’s 

Bureau, a component within the 

Administration for Children and 

Families, and CWIG is dedicated to the 

mission of connecting professionals and 

concerned citizens to information on 

programs, research, legislation, and 

statistics regarding the safety, 

permanency, and well-being of children 

and families. CWIG’s main functions are 

identifying information needs, locating 

and acquiring information, creating 

information, organizing and storing 

information, disseminating information, 

and facilitating information exchange 

among professionals and concerned 

citizens. A number of vehicles are 

employed to accomplish these activities, 

including, but not limited to, Web site 

hosting, discussions with customers, 

and dissemination of publications (both 

print and electronic). 

The Customer Satisfaction Evaluation 

was initiated in response to Executive 

Order 12862 issued on September 11, 

1993. The order calls for putting 

customers first and striving for a 

customer-driven government that 

matches or exceeds the best service 

available in the private sector. 

To that end, CWIG’s evaluation is 

designed to better understand the kind 

and quality of services customers want, 

as well as customers’ level of 

satisfaction with existing services. The 

proposed data collection activities for 

the evaluation include customer 

satisfaction surveys, customer comment 

cards, selected publication surveys, and 

focus groups. 

Respondents: Child Welfare 

Information Gateway Customers 

ANNUAL BURDEN ESTIMATES

Instrument Number of 

respondents 

Number of responses per 

respondent 

Average 

burden hours 

per response 

Total burden 

hours 

Customer Satisfaction Survey—Website Delivery ......................................... 1,545 16 .0048 118 .7 

Customer Satisfaction on Survey—Email Delivery ....................................... 29 14 .0048 1 .9 

Customer Satisfaction Survey—Print Delivery .............................................. 31 14 0048 2 .1 

Customer Satisfaction Survey—Phone Delivery ........................................... 171 14 .0063 15 .1 

Comment Card .............................................................................................. 264 3 .0048 3 .8 

Selected Publications Survey ........................................................................ 85 11 .0048 4 .5 

Focus Group Guide ....................................................................................... 28 16 .0625 28 

Estimated Total Annual Burden 

Hours: 174.1. 

Additional Information: 

Copies of the proposed collection may 

be obtained by writing to the 

Administration for Children and 

Families, Office of Administration, 

Office of Information Services, 370 

L’Enfant Promenade, SW., Washington, 

DC 20447, Attn: ACF Reports Clearance 

Officer. All requests should be 

identified by the title of the information 

collection. E-mail address: 

infocollection@acf.hhs.gov. 

OMB Comment: 

OMB is required to make a decision 

concerning the collection of information 

between 30 and 60 days after 

publication of this document in the 

Federal Register. Therefore, a comment 

is best assured of having its full effect 

if OMB receives it within 30 days of 

publication. Written comments and 

recommendations for the proposed 

information collection should be sent 

directly to the following: Office of 

Management and Budget, Paperwork 

Reduction Project, Fax: 202–395–6974, 

Attn: Desk Officer for the 

Administration for Children and 

Families. 

Dated: February 1, 2008. 

Janean Chambers, 

Reports Clearance Officer. 

[FR Doc. 08–531 Filed 2–6–08; 8:45 am] 

BILLING CODE 4184–01–M 


jlentini on PROD1PC65 with NOTICES