EX-10.31



 Exhibit 10.31 

AMENDED AND RESTATED 

SECURITYHOLDERS AGREEMENT 

DATED AS OF SEPTEMBER [    ], 2014 

AMONG 
 NMH INVESTMENT,
LLC 
 AND 
 THE
OTHER PARTIES HERETO 







 Table of Contents 

 

							
	 	 	 	  	Page	 
		
	 AMENDED AND RESTATED SECURITYHOLDERS AGREEMENT
	  	 	1	  
		
	 ARTICLE I REPRESENTATIONS AND WARRANTIES OF THE PARTIES
	  	 	1	  
			
	 1.1
	 	 Representations and Warranties of the Company
	  	 	1	  
	 1.2
	 	 Representations and Warranties of the Securityholders
	  	 	2	  
		
	 ARTICLE II VOTING AGREEMENTS
	  	 	2	  
			
	 2.1
	 	 Election of Management Committee Members and Directors
	  	 	2	  
	 2.2
	 	 Other Voting Matters
	  	 	4	  
		
	 ARTICLE III TRANSFERS OF SECURITIES
	  	 	5	  
			
	 3.1
	 	 Restrictions on Transfer of Employee Securities
	  	 	5	  
	 3.2
	 	 Right of First Refusal
	  	 	5	  
	 3.3
	 	 Restrictions on Transfers of Vestar Securities
	  	 	6	  
	 3.4
	 	 Securities Act Compliance
	  	 	9	  
	 3.5
	 	 Certain Transferees Bound by Agreement
	  	 	9	  
	 3.6
	 	 Transfers in Violation of Agreement
	  	 	10	  
		
	 ARTICLE IV TAKE-ALONG RIGHTS ON APPROVED SALE
	  	 	10	  
			
	 4.1
	 	 Take-Along Rights
	  	 	10	  
		
	 ARTICLE V REGISTRATION RIGHTS
	  	 	11	  
			
	 5.1
	 	 Demand Registrations
	  	 	11	  
	 5.2
	 	 Incidental Registration
	  	 	13	  
	 5.3
	 	 Holdback Agreements
	  	 	15	  
	 5.4
	 	 Registration Procedures
	  	 	15	  
	 5.5
	 	 Registration Expenses
	  	 	19	  
	 5.6
	 	 Indemnification; Contribution
	  	 	19	  
	 5.7
	 	 Rules 144 and 144A
	  	 	23	  
	 5.8
	 	 Underwritten Registrations
	  	 	23	  
	 5.9
	 	 No Inconsistent Agreements
	  	 	23	  
		
	 ARTICLE VI VENTURE CAPITAL OPERATING COMPANY
	  	 	23	  
			
	 6.1
	 	 VCOC Securityholders
	  	 	23	  


  
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	 ARTICLE VII AMENDMENT AND TERMINATION
	  	 	25	  
			
	 7.1
	 	 Amendment and Waiver
	  	 	25	  
	 7.2
	 	 Termination of Agreement
	  	 	26	  
	 7.3
	 	 Termination as to a Party
	  	 	26	  
		
	 ARTICLE VIII PARTICIPATION RIGHTS
	  	 	26	  
			
	 8.1
	 	 Participation Right
	  	 	26	  
	 8.2
	 	 Definition of New Units
	  	 	26	  
	 8.3
	 	 Notice from the Company
	  	 	27	  
	 8.4
	 	 Sale by the Company
	  	 	27	  
	 8.5
	 	 Closing
	  	 	27	  
	 8.6
	 	 Purchases by Vestar Holder(s)
	  	 	27	  
	 8.7
	 	 Termination of this Section Upon a Public Offering
	  	 	28	  
		
	 ARTICLE IX MISCELLANEOUS
	  	 	28	  
			
	 9.1
	 	 Certain Defined Terms
	  	 	28	  
	 9.2
	 	 Legends
	  	 	35	  
	 9.3
	 	 Severability
	  	 	36	  
	 9.4
	 	 Entire Agreement
	  	 	36	  
	 9.5
	 	 Successors and Assigns
	  	 	36	  
	 9.6
	 	 Counterparts
	  	 	36	  
	 9.7
	 	 Remedies
	  	 	36	  
	 9.8
	 	 Notices
	  	 	37	  
	 9.9
	 	 Governing Law
	  	 	37	  
	 9.10
	 	 Descriptive Headings
	  	 	38	  
	 9.11
	 	 Actions by Subsidiaries
	  	 	38	  
	 9.12
	 	 Effectiveness
	  	 	38	  


  
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 Exhibit 10.31 

AMENDED AND RESTATED 

SECURITYHOLDERS AGREEMENT 

This Amended and Restated Securityholders Agreement (this “Agreement”) is entered into as of September
[    ], 2014 by and among (i) NMH Investment, LLC, a Delaware limited liability company (the “Company”), (ii) Vestar Capital Partners V, L.P., a Cayman Islands exempted limited partnership
(“VCP”), (iii) Vestar/NMH Investors, LLC, a Delaware limited liability company (“Vestar/NMH Investors” and, together with VCP, “Vestar”), (iv) parties to this Agreement who are identified
as Employees on the signature page hereto (each, an “Employee” and, collectively, the “Employees”), and (v) each other holder of Securities who hereafter executes a separate agreement to be bound by the terms
hereof (Vestar, the Employees and each other Person that is or may become a party to this Agreement as contemplated hereby are sometimes referred to herein collectively as the “Securityholders” and individually as a
“Securityholder”). Certain capitalized terms used herein are defined in Section 9.1. 
 WHEREAS, the Company, VCP,
Vestar/NMH Investors, the parties identified as Employees on the signature pages thereto and the other parties signatory thereto are party to that certain Securityholders Agreement, dated as of June 29, 2006 (as amended, the “Original
Agreement”); and 
 WHEREAS, by their signature hereto, the Company, the Vestar Majority Holders and the Employee Majority Holders
desire to amend and restate the Original Agreement as set forth herein. 
 NOW, THEREFORE, in consideration of the mutual covenants and
agreements contained herein, the parties hereto, intending to be legally bound, agree as follows: 
 ARTICLE I 

REPRESENTATIONS AND WARRANTIES 
 OF
THE PARTIES 
 1.1 Representations and Warranties of the Company. The Company hereby represents and warrants to the Securityholders
that as of the date of this Agreement: 
 (a) it is a limited liability company duly organized, validly existing and in good standing under
the laws of the State of Delaware, it has full power and authority to execute, deliver and perform this Agreement and to consummate the transactions contemplated hereby, and the execution, delivery and performance by it of this Agreement and the
consummation of the transactions contemplated hereby have been duly authorized by all necessary corporate action; 

  
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 (b) this Agreement has been duly and validly executed and delivered by the Company and
constitutes a legal and binding obligation of the Company, enforceable against the Company in accordance with its terms; and 
 (c) the
execution, delivery and performance by the Company of this Agreement and the consummation by the Company of the transactions contemplated hereby will not, with or without the giving of notice or lapse of time, or both (i) violate any provision
of law, statute, rule or regulation to which the Company is subject, (ii) violate any order, judgment or decree applicable to the Company, or (iii) conflict with, or result in a breach or default under, any term or condition of the
Company’s organizational documents or any agreement or instrument to which the Company is a party or by which it is bound. 
 1.2
Representations and Warranties of the Securityholders. Each Securityholder (as to himself or itself only) represents and warrants to the Company and the other Securityholders that, as of the time such Securityholder becomes a party to this
Agreement: 
 (a) this Agreement (or the separate joinder agreement executed by such Securityholder) has been duly and validly executed and
delivered by such Securityholder, and this Agreement constitutes a legal and binding obligation of such Securityholder, enforceable against such Securityholder in accordance with its terms; and 

(b) the execution, delivery and performance by such Securityholder of this Agreement (or any joinder to this Agreement) and the consummation
by such Securityholder of the transactions contemplated hereby (and thereby) will not, with or without the giving of notice or lapse of time, or both, (i) violate any provision of law, statute, rule or regulation to which such Securityholder is
subject, (ii) violate any order, judgment or decree applicable to such Securityholder, or (iii) conflict with, or result in a breach or default under, any term or condition of any agreement or other instrument to which such Securityholder
is a party or by which such Securityholder is bound. 
 ARTICLE II 

VOTING AGREEMENTS 
 2.1
Election of Management Committee Members. (a) Each Person, other than the Company, that is a party to this Agreement hereby agrees that such Person will vote, or cause to be voted, all voting securities of the Company over which such
Person has the power to vote or direct the voting, and will take all other necessary or desirable action within such Person’s control, and the Company will take all necessary and desirable actions within its control, to cause the authorized
number of directors for the management committee of the Company to be established at a number of directors equal to one greater than the number of Vestar Directors, and to elect or cause to be elected to the management committee of the Company and
cause to be continued in office, the following individuals: 
  

	 	(i)	up to three directors designated by the Vestar Majority Holders (the “Vestar Directors”), who shall initially be Chris A. Durbin, James L. Elrod, Jr. and Kevin A. Mundt; and 


 

	 	(ii)	one director designated by the Employee Majority Holders (the “Management Director”), who shall initially be Bruce F. Nardella. 


  
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 (b) If at any time the Vestar Majority Holders shall notify the other parties to this Agreement
of their desire to remove, with or without cause, any individual from a Company directorship for which such Person or Persons have designation rights pursuant to paragraph (a) above, all such parties so notified will vote, or cause to be voted,
all voting securities of the Company over which they have the power to vote or direct the voting, and shall take all such other actions promptly as shall be necessary or desirable to cause the removal of such director. If at any time the Employee
Majority Holders shall notify the other parties to this Agreement of their desire to remove, with or without cause, any individual from a Company directorship for which such Person or Persons have designation rights pursuant to paragraph
(a) above, all such parties so notified will vote, or cause to be voted, all voting securities of the Company over which they have the power to vote or direct the voting, and shall take all such other actions promptly as shall be necessary or
desirable to cause the removal of such director. 
 (c) If at any time any Vestar Director ceases to serve on the management committee of
the Company (whether due to resignation, removal or otherwise), the Vestar Majority Holders shall be entitled to designate a successor member/director to fill the vacancy created thereby on the terms and subject to the conditions of paragraph
(a) above. If at any time any Management Director ceases to serve on the management committee of the Company (whether due to resignation, removal or otherwise), the Employee Majority Holders shall be entitled to designate a successor director
to fill the vacancy created thereby on the terms and subject to the conditions of paragraph (a) above. Each Person that is a party hereto agrees to vote, or cause to be voted, all voting securities of the Company over which such Person has the
power to vote or direct the voting, and shall take all such other actions as shall be necessary or desirable to cause the designated successor to be elected to fill such vacancy. 

(d) Nothing in this Agreement shall be construed to impair any rights that the unitholders of the Company may have to remove any director for
cause under applicable law, the LLC Agreement or the organizational documents of the Company. No such removal of an individual designated pursuant to this Section 2.1 for cause shall affect any of the Securityholders’ rights to designate a
different individual pursuant to this Section 2.1 to fill the position from which such individual was removed. 
 (e) If at any time
and for so long as the Employee Majority Holders have the right to designate a Management Director pursuant to paragraph (a) above and no Management Director is serving on the management committee of the Company, the Employee Majority Holders
shall have the right to designate an individual to act as a non-voting 

  
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observer of the management committee of the Company (the “Observer”) who, subject to the management committee’s right to require the Observer to recuse himself or herself
from certain matters as described below, shall have the right to attend all meetings of the management committee of the Company. The Observer shall have no right to manage and control the business and affairs of the Company and shall not be
considered a “director” within the meaning of this Agreement. The Observer shall have the sole right to attend meetings of the management committee of the Company for informational purposes only. Should there by a reasonable concern
regarding (i) the protection of applicable legal privileges (such as those governing attorney-client communications) or similar protections or (ii) the existence of a conflict of interest between the Company or any of its Subsidiaries, one
the one hand, and the Observer, on the other hand, a majority of the management committee of the Company (or, in a conflict situation, a majority of the disinterested members of the management committee of the Company) may require that the Observer
recuse himself or herself from the applicable portions of relevant meeting(s) of the management committee of the Company and may exclude the Observer from the distribution of management committee materials (including meeting minutes) related to such
matters. Subject to the management committee’s right to require the Observer to recuse himself or herself from certain matters, the Company shall provide notices of management committee meetings, all information distributed to the directors of
the management committee during management committee meetings, and copies of written consents by the management committee in the same manner provided to the directors. 

(f) The provisions of this Section 2.1 shall remain in effect following the first Public Offering. 

2.2 Other Voting Matters. 

(a) Subject to Section 7.5 of the LLC Agreement, each party to this Agreement hereby agrees that such party will vote, or cause to be
voted, all voting securities of the Company over which such party has the power to vote or direct the voting, either in person or by proxy, whether at a securityholders meeting, or by written consent, in the manner in which Vestar directs in
connection with the approval of any amendment or amendments to the Company’s organizational documents, the merger, security exchange, combination or consolidation of the Company with any other Person or Persons, the sale, lease or exchange of
all or substantially all of the property and assets of the Company, and the reorganization, recapitalization, liquidation, dissolution or winding-up of the Company. 

(b) In order to effectuate the provisions of Sections 2.1 and 2.2 hereof, each holder of Employee Securities hereby grants to Bruce Nardella,
or if Bruce Nardella shall cease to be the Chief Executive Officer of Civitas, to his successor in such position with Civitas, or if the Chief Executive Officer of Civitas shall be unable to exercise this proxy due to illness or absence or if the
position of Chief Executive Officer of Civitas shall be vacant, to the General Counsel of Civitas, a proxy to vote at any annual or 

  
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special meeting of Securityholders, or to take any action by written consent in lieu of such meeting with respect to, or to otherwise take action in respect of, all of the Securities owned or
held of record by such holder in connection with the matters set forth in Sections 2.1 and 2.2 hereof in accordance with the provisions of Sections 2.1 and 2.2 hereof. Each of the proxies granted hereby is irrevocable and is coupled with an
interest. To effectuate the provisions of this Section 2, the Secretary of the Company, or if there be no Secretary such other officer or employee of the Company as the management committee of the Company may appoint to fulfill the duties of
the Secretary, shall not record any vote or consent or other action contrary to the terms of this Section 2. 
 ARTICLE III 

TRANSFERS OF SECURITIES 
 3.1
Restrictions on Transfer of Employee Securities. Prior to the earlier of (i) a Sale of the Company (as defined in the LLC Agreement) and (ii) the fifth anniversary of the Closing Date, no holder of Employee Securities may Transfer
any Employee Securities except in an Exempt Employee Transfer. 
 3.2 Right of First Refusal. 

(a) If, at any time on or after the fifth anniversary of the Closing Date and prior to (i) a Public Offering resulting in a public market
for the Securities and (ii) a Sale of the Company (as defined in the LLC Agreement), any holder of Employee Securities (for purposes of this Section 3.2(a), a “Selling Employee Holder”) proposes to sell any or all of his
Employee Securities (other than a Transfer described in Section 3.3(b)) to a third party (a “Proposed Sale”), such Selling Employee Holder shall first notify the Company in writing. Such Selling Employee Holder’s notice to
the Company (the “Proposed Sale Notice”) shall (i) state such Selling Employee Holder’s intention to sell Employee Securities to one or more persons, the amount of Employee Securities to be sold, the purchase price
therefor, and the other material terms of the Proposed Sale and (ii) contain an irrevocable offer to sell such Employee Securities to the Company (in the manner set forth below) at a purchase price equal to the price contained in, and on the
same terms and conditions of, the Proposed Sale. 
 (b) At any time within thirty (30) days after the date of the receipt by the
Company of the Proposed Sale Notice, the Company shall have the right and option to purchase, or to arrange for a third party to purchase, all of the Employee Securities covered by the Proposed Sale Notice at the same price and on the same terms and
conditions of the Proposed Sale (or, if the Proposed Sale includes any consideration other than cash, then, at the sole option of the Company, at the equivalent all cash price, determined in good faith by the management committee or board directors
of the Company, as applicable), by delivering a certified bank check or checks in the appropriate amount (or by wire transfer of immediately available funds, if the Selling Employee Holder provides to the Company wire transfer instructions) (and any
such non-cash consideration to be paid) to the Selling Employee Holder at the principal office of the Company against delivery of certificates or other instruments representing the 

  
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Employee Securities so purchased, appropriately endorsed by the Selling Employee Holder. If at the end of the 30-day period, the Company or such third party has not tendered the purchase price
for such shares in the manner set forth above, the Selling Employee Holder may, during the succeeding 30-day period, sell not less than all of the Employee Securities covered by the Proposed Sale to a third party on terms no less favorable to
Selling Employee Holder than those contained in the Proposed Sale Notice. Promptly after such sale, the Selling Employee Holder shall notify the Company of the consummation thereof and shall furnish such evidence of the completion and time of
completion of such sale and of the terms thereof as may reasonably be requested by the Company. If, at the end of thirty (30) days following the expiration of the 30-day period during which the Company is entitled hereunder to purchase the
Employee Securities, the Selling Employee Holder has not completed the sale of such Shares as aforesaid, all of the restrictions on sale, transfer or assignment contained in this Agreement shall again be in effect with respect to such Employee
Securities. 
 3.3 Restrictions on Transfers of Vestar Securities. 

(a) Tag-Along Rights. Subject to the next paragraph, prior to making any Transfer of Vestar Securities (other than a Transfer described
in Section 3.3(b)) any holder of Vestar Securities proposing to make such a Transfer (for purposes of this Section 3.3, a “Selling Vestar Holder”) shall give at least fifteen (15) days’ prior written notice to
each holder of Employee Securities (for purposes of this Section 3.3, each an “Other Holder”) and the Company, which notice (for purposes of this Section 3.3, the “Sale Notice”) shall identify the type and
amount of Vestar Securities to be sold (for purposes of this Section 3.3, the “Offered Securities”), describe the terms and conditions of such proposed Transfer, and identify each prospective Transferee. Any of the Other
Holders may, within ten (10) days of the receipt of the Sale Notice, give written notice (each, a “Tag-Along Notice”) to the Selling Vestar Holder that such Other Holder wishes to participate in such proposed Transfer upon the
terms and conditions set forth in the Sale Notice, which Tag-Along Notice shall specify the Employee Securities such Other Holder desires to include in such proposed Transfer; provided, however, that (1) each Other Holder shall be required, as
a condition to being permitted to sell Employee Securities pursuant to this Section 3.3(a) in connection with a Transfer of Offered Securities, to elect to sell Employee Securities of the same type and class and in the same relative proportions
(which proportions shall be determined on a unit for unit or, as the case may be, share for share basis and on the basis of aggregate liquidation value with respect to Preferred Units or Preferred Stock) as the Securities which comprise the Offered
Securities, (2) no Employee Security that is subject to vesting shall be entitled to be sold pursuant to this Section 3.3(a) unless such Employee Security has fully vested; and (3) to exercise its tag-along rights hereunder, each
Other Holder must agree to make to the Transferee the same representations, warranties, covenants, indemnities and agreements as the Selling Vestar Holder agrees to make in connection with the Transfer of the Offered Securities (except that in the
case of representations and warranties pertaining specifically to, or covenants made specifically by, the Selling Vestar Holder, the Other Holders shall make comparable representations and warranties pertaining


  
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specifically to (and, as applicable, covenants by) themselves), and must agree to bear his or its ratable share (which may be joint and several but shall be based on the value of Securities that
are Transferred) of all liabilities to the Transferees arising out of representations, warranties and covenants (other than those representations, warranties and covenants that pertain specifically to a given Securityholder, who shall bear all of
the liability related thereto), indemnities or other agreements made in connection with the Transfer. Each Securityholder will bear (x) its or his own costs of any sale of Securities pursuant to this Section 3.3(a) and (y) its or his
pro-rata share (based upon the relative amount of Securities sold) of the costs of any sale of Securities pursuant to this Section 3.3(a) (excluding all amounts paid to any Securityholder or his or its Affiliates as a transaction fee,
broker’s fee, finder’s fee, advisory fee, success fee, or other similar fee or charge related to the consummation of such sale) to the extent such costs are incurred for the benefit of all Securityholders and are not otherwise paid by the
Transferee. 
 Notwithstanding the foregoing, a holder of Vestar Securities may not Transfer any Class A Units (other than a Transfer
described in Section 3.3(b)) unless, prior to such Transfer, the Vestar Majority Holder and the Executive Majority Holders mutually and reasonably agree in good faith on a valuation of the Units that are not Class A Units held by the
Employees and such Employees are given the opportunity to convert such Units into Class A Units based upon such valuation and participate in such Transfer pursuant to the provisions of this Section 3(a). 

If none of the Other Holders gives the Selling Vestar Holder a timely Tag-Along Notice with respect to the Transfer proposed in the Sale
Notice, then (notwithstanding the first sentence of this Section 3.3(a)) the Selling Vestar Holder may Transfer such Offered Securities on the terms and conditions set forth, and to or among any of the Transferees identified (or Affiliates of
Transferees identified), in the Sale Notice at any time within ninety (90) days after expiration of the ten-day period for giving Tag-Along Notices with respect to such Transfer. Any such Offered Securities not Transferred by the Selling Vestar
Holder during such ninety-day period will again be subject to the provisions of this Section 3.3(a) upon subsequent Transfer. If one or more Other Holders give the Selling Vestar Holder a timely Tag-Along
Notice, then the Selling Vestar Holder shall use all reasonable efforts to obtain the agreement of the prospective Transferee(s) to the participation of the Other Holders in any contemplated Transfer, on the same terms and conditions as are
applicable to the Offered Securities, and no Selling Vestar Holder shall transfer any of its units or shares, as the case may be, to any prospective Transferee if such prospective Transferee(s) declines to allow the participation of the Other
Holders. If the prospective Transferee(s) is unwilling or unable to acquire all of the Offered Securities and all of the Employee Securities specified in a timely Tag-Along Notice upon such terms, then the Selling Vestar Holder may elect either to
cancel such proposed Transfer or to allocate the maximum number of each class of Securities that the prospective Transferees are willing to purchase (the “Allocable Shares”) among the Selling Vestar Holder and the Other Holders
giving timely Tag-Along Notices as follows (it being understood that the prospective Transferees shall be required to purchase Securities of the same class on the same terms and conditions taking 

  
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into account the provisions of clause (1) of the first paragraph of this Section 3.3(a), whether or not they are represented by voting trust certificates, and to consummate such
Transfer on those terms and conditions): 
 (i) each participating Securityholder (including the Selling Vestar Holder) shall
be entitled to sell a number of shares of each class of Securities (taking into account the provisions of clause (1) of the first paragraph of this Section 3.3(a)) (not to exceed, for any Other Holder, the number of shares of such class of
Securities identified in such Other Holder’s Tag-Along Notice) equal to the product of (A) the number of Allocable Shares of such class of Securities and (B) a fraction, the numerator of which is such Securityholder’s Ownership
Percentage of such class of Securities and the denominator of which is the aggregate Ownership Percentage for all participating Securityholders of such class of Securities; provided, however, that if a Securityholder was unable to sell
Securities in one or more prior Transfers effected pursuant to this Section 3.3(a) because of clause (2) of the first paragraph of this Section 3.3(a) and, as a result, the aggregate percentage of Securities sold by such
Securityholder in Transfers effected pursuant to this Section 3.3(a) is less than the aggregate percentage of Securities sold by Vestar in such Transfers, then additional Allocable Shares shall be allocated to such Securityholder (not to exceed
the number of Securities identified in such Securityholder’s Tag-Along Notice) in priority over other Securityholders until, after giving effect to the Transfer proposed to be effected, the aggregate percentage of Securities sold by Vestar and
such Securityholder are equal; and 
 (ii) if after allocating the Allocable Shares of any class of Securities to such
Securityholders in accordance with clause (i) above, there are any Allocable Shares of such class that remain unallocated, then they shall be allocated (in one or more successive allocations on the basis of the allocation method specified in
clause (i) above) among the Selling Vestar Holder and each such Other Holder that has elected in its Tag-Along Notice to sell a greater number of shares of such class of Securities than previously has been allocated to it pursuant to clause
(i) and this clause (ii) (all of whom (but no others) shall, for purposes of clause (i) above, be deemed to be the participating Securityholders) until all such Allocable Shares have been allocated in accordance with this clause (ii).

 (b) Excluded Transfers. The rights and restrictions contained in Section 3.3(a) shall not apply with respect to any of the
following Transfers of Securities: 
 (i) any Transfer of Vestar Securities in a Public Sale; 

(ii) any Transfer of Vestar Securities to and among the members or partners of Vestar and the members, partners,
securityholders and employees of such partners (subject to compliance with Sections 3.4 and 3.5 hereof); 

  
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 (iii) any Transfer of Vestar Securities in accordance with Section 4.1; 

(iv) any Transfer of Vestar Securities incidental to the exercise, conversion or exchange of such securities in accordance with
their terms or any reclassification or combination of shares (including any reverse stock split); 
 (v) any Transfer of
Vestar Securities to employees or directors of, or consultants to, any of the Company and its Subsidiaries; and 
 (vi) any
Transfer constituting an Exempt Individual Transfer. 
 (c) Excluded Securities. No Securities that have been transferred by the
Selling Vestar Holder or an Other Holder in a Transfer pursuant to the provisions of Section 3.3(a) (“Excluded Securities”) shall be subject again to the restrictions set forth in Section 3.3(a), nor shall any
Securityholder holding Excluded Securities be entitled to exercise any rights as an Other Holder under Section 3.3(a) with respect to such Excluded Securities, and no Excluded Securities held by a Selling Vestar Holder or any Other Holder shall
be counted in determining the respective participation rights of such Holders in a Transfer subject to Section 3.3(a). 
 (d) The
provisions of this Section 3.3 shall remain in effect following the first Public Offering. 
 3.4 Securities Act Compliance No
Securities may be transferred by a Securityholder (other than pursuant to an effective registration statement under the Securities Act) unless such Securityholder first delivers to the Company an opinion of counsel, which opinion and counsel shall
be reasonably satisfactory to the Company, to the effect that such Transfer is not required to be registered under the Securities Act. 

3.5 Certain Transferees Bound by Agreement Subject to compliance with the other provisions of this Article III, any Securityholder may
Transfer any Securities held by such Securityholder in accordance with applicable law; provided, however, that if the Transfer is not made pursuant to a Public Sale or a transaction the consummation of which will cause the termination of this
Agreement pursuant to Article VI, then the Transferor of such Security shall first deliver to the Company a written agreement of the proposed Transferee (excluding a Transferee that is a Limited Partner) to become a Securityholder and to be
bound by the terms of this Agreement (unless such proposed Transferee is already a Securityholder). All Employee Securities will continue to be Employee Securities in the hands of any Transferee (other than the Company, Vestar or any Transferee in a
Public Sale); provided that Employee Securities Transferred pursuant to an exercise of tag-along rights as an Other Holder under Section 3.3(a) shall not be subject to the provisions of Section 3.1 in the hands of the Transferee or any
subsequent Transferee. All Vestar Securities will continue to be Vestar Securities in the hands of any Transferee (other than the Company, the Employees or a Transferee in a Public Sale). 

  
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 3.6 Transfers in Violation of Agreement Any Transfer or attempted Transfer of any
Securities in violation of any provision of this Agreement shall be void, and the Company shall not record such Transfer on its books or treat any purported transferee of such Securities as the owner of such Securities for any purpose. 

ARTICLE IV 
 TAKE-ALONG RIGHTS 

ON APPROVED SALE 
 4.1
Take-Along Rights. 
 (a) Subject to the next paragraph, if Vestar elects to consummate, or to cause the Company to consummate, a
transaction constituting a Sale of the Company, Vestar shall notify the Company and the other Securityholders in writing of that election, the other Securityholders will consent to and raise no objections to the proposed transaction, and the
Securityholders and the Company will take all other actions reasonably necessary or desirable to cause the consummation of such transaction on the terms proposed by Vestar (a “Drag Along Sale”). Without limiting the foregoing,
(i) if the proposed Drag Along Sale is structured as a sale of assets or a merger or consolidation, or otherwise requires stockholder approval, the Securityholders and the Company will vote or cause to be voted all Securities that they hold or
with respect to which such Securityholder has the power to direct the voting and which are entitled to vote on such transaction in favor of such transaction and will waive any appraisal rights which they may have in connection therewith, and
(ii) if the proposed Drag Along Sale is structured as or involves a sale or redemption of Securities, the Securityholders will agree to sell their pro-rata share of the Securities being sold in such Drag Along Sale on the terms and conditions
approved by Vestar, and the Securityholders will execute any merger, asset purchase, security purchase, recapitalization or other sale agreement approved by Vestar in connection with such Sale of the Company. 

Notwithstanding the foregoing, Vestar shall not require the sale pursuant to this Section 4.1(a) of Units owned by Employees unless,
prior to the consummation of any Drag Along Sale, the Vestar Majority Holder and the Executive Majority Holders mutually agree in good faith on a valuation of the Units that are not Class A Units held by the Employees and such Employees are
given the opportunity to convert such Units into Class A Units based upon such valuation and participate on that as-converted basis in such Drag Along Sale pursuant to the provisions of this Section 4.1. 

(b) The obligations of the Securityholders with respect to the Drag Along Sale are subject to the satisfaction of the following conditions:
(i) upon the consummation of the Drag Along Sale, all of the holders of a particular class or series of Securities (if any consideration is to be received by any of them) shall receive the same form and amount of consideration per share, unit
or amount of Securities, or if any holders of a particular class or series of Securities are given an option as to the form and amount of consideration to be received, all holders of such class or series will be given the same option, (ii) if
consideration is to be received by holders of Securities, all holders 

  
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of then currently exercisable rights to acquire a particular class or series of Securities will be given an opportunity to either (A) exercise such rights prior to the consummation of the
Drag Along Sale and participate in such sale as holders of such Securities or (B) upon the consummation of the Drag Along Sale, receive in exchange for such rights consideration equal to the amount determined by multiplying (1) the same
amount of consideration per share, unit or amount of Securities received by the holders of such type and class of Securities in connection with the Drag Along Sale less the exercise price per share, unit or amount of such rights to acquire such
Securities by (2) the number of shares, units or aggregate amount of Securities represented by such rights, and (iii) if consideration is to be received by holders of Securities, the holders of Preferred Units or, as the case may be,
Preferred Stock shall receive consideration in respect of all of the issued and outstanding shares of Preferred Units or, as the case may be, Preferred Stock in such Drag Along Sale having a fair market value equal to the aggregate liquidation value
and preferred return of such Preferred Units or, as the case may be, Preferred Stock before any consideration is paid in respect of the Class A Units or, as the case may be, Common Stock in such Drag Along Sale. 

(c) Each Securityholder will bear its or his pro-rata share (based upon the relative amount of Securities sold) of the reasonable costs of any
sale of Securities pursuant to a Drag Along Sale to the extent such costs are incurred for the benefit of all Securityholders and are not otherwise paid by the Company or the acquiring party. Costs incurred by or on behalf of a Securityholder for
its or his sole benefit will not be considered costs of the transaction hereunder. In the event that any transaction that Vestar elects to consummate or cause to be consummated pursuant to this Section 4.1 is not consummated for any reason, the
Company will reimburse Vestar for all actual and reasonable expenses paid or incurred by Vestar in connection therewith. 
 (d)
Notwithstanding any provision in this Agreement to the contrary, Vestar Capital Partners (as defined in the Management Agreement) shall be entitled to be paid customary and reasonable fees by the Company for any investment banking services provided
by it in connection with a Sale of the Company. 
 (e) The provisions of this Section 4.1 shall remain in effect following the first
Public Offering. 
 ARTICLE V 

REGISTRATION RIGHTS 
 5.1
Demand Registrations. 
 (a) Requests for Registration. Subject to the provisions of this Article V, the holders of a majority
of Vestar Securities that constitute Registrable Securities shall have the right (the “Vestar Demand Right”) to request registration under the Securities Act of all or any portion of the Registrable Securities held by such
Securityholders (in each case, referred to herein as the “Requesting Holders”) by delivering a written notice to the principal business office of the Company, which notice 

  
 11 








 
identifies the Requesting Holders and specifies the number of Registrable Securities to be included in such registration (the “Registration Request”). Subject to the restrictions
set forth in paragraph 5.1(d), the Company will give prompt written notice of such Registration Request (the “Registration Notice”) to all other holders of Registrable Securities and will thereupon use its best efforts to effect the
registration (a “Demand Registration”) under the Securities Act on any form available to the Company of: 

(i) the Registrable Securities requested to be registered by the Requesting Holders; 

(ii) all other Registrable Securities of the same type and class which the Company has received a written request to register
within 30 days after the Registration Notice is given and any securities of the Company proposed to be included in such registration by the Company for its own account; and 

(iii) any securities of the Company proposed to be included in such registration by the holders of registration rights granted
other than pursuant to this Agreement (“Other Registration Rights”). 
 (b) Preservation of Demand Registration. A
registration undertaken by the Company at the request of the Requesting Holder will not count as a Demand Registration: 

(i) if, pursuant to the Vestar Demand Right, the Requesting Holders fail to register and sell at least 75% of the Registrable
Securities requested to be included in such registration by them, unless such failure results from any act of, or failure to act by, any of the Requesting Holders (provided that if the Requesting Holders withdraw their Registration Request
prior to the time the registration statement therefore is declared effective and promptly reimburse the Company for all Registration Expenses incurred by the Company in connection with effecting such registration, such Registration Request shall not
count as a Demand Registration); or 
 (ii) if the Requesting Holders withdraw a Registration Request (A) upon the
determination of the Management Committee or, as the case may be, Board of Directors of the Company to postpone the filing or effectiveness of a Registration Statement pursuant to paragraph 5.1(d) or (B) within ten days of receiving notice from
the Company of its intent to exercise its Priority Right in connection with such registration. 
 (c) Priority on Demand
Registration. If the sole or managing underwriter of a Demand Registration advises the Company in writing that in its opinion the number of Registrable Securities and other securities requested to be included exceeds the number of Registrable
Securities and other securities which can be sold in such offering without adversely affecting the distribution of the securities being offered, the price that will be paid in such offering or the marketability thereof, the Company will


  
 12 








 
include in such registration the greatest number of (i) Registrable Securities proposed to be registered by the holders thereof, (ii) securities having Other Registration Rights that
are pari passu with the demand rights granted in respect of Registrable Securities hereunder proposed to be registered by the holders thereof and (iii) securities proposed to be registered by the Company for its own account which in the opinion
of such underwriters can be sold in such offering without adversely affecting the distribution of the securities being offered, the price that will be paid in such offering or the marketability thereof, ratably among the holders of Registrable
Securities, the holders of such Other Registration Rights and the Company, based (A) as between the Company and such holders requesting registration, on the respective amounts of securities requested to be registered, and (B) as among the
holders requesting registration, on the respective amounts of Registrable Securities (whether requested to be registered pursuant to Section 5.1 or 5.2) and securities subject to such Other Registration Rights, as the case may be, held by each
such holder; provided, however, that the Company shall have the right (the “Priority Right”) to receive priority over all holders of Registrable Securities in any Demand Registration to be effected under this Section 5.1 with
respect to securities that the Company proposes to include in such registration for its own account by giving written notice of its election to exercise such Priority Right to the holders of Registrable Securities requesting registration thereof.

 (d) Restrictions on Demand Registrations. Except as otherwise provided in this Section 5.1(d), the Company shall be obligated
to effect eight Demand Registrations pursuant to a Vestar Demand Right. Any Demand Registration requested must be for a firmly underwritten public offering to be managed by an underwriter or underwriters of recognized national standing selected by
the Requesting Holders and reasonably acceptable to the Company. 
 (e) Stock Splits. In connection with any Demand Registration
pursuant to this Section 5.1, each party to this Agreement will vote, or cause to be voted, all securities of the Company over which it has the power to vote or direct the voting to effect any stock split which, in the opinion of the sole or
managing underwriter, is necessary to facilitate the effectiveness of such Demand Registration. 
 5.2 Incidental Registration. 

(a) Requests for Incidental Registration. At any time the Company proposes to register any shares of Common Stock under the Securities
Act (other than registrations on such form(s) solely for registration of Common Stock in connection with any employee benefit plan or dividend reinvestment plan or a merger or consolidation), including registrations pursuant to Section 5.1(a),
whether or not for sale for its own account, the Company will give written notice to each holder of Registrable Securities at least thirty (30) days prior to the initial filing of such Registration Statement with the SEC of its intent to file
such registration statement and of such holder’s rights under this Section 5.2. Upon the written request of any holder of Registrable Securities made within twenty (20) days after any such notice is given (which request shall specify
the 

  
 13 








 
Registrable Securities intended to be disposed of by such holder), the Company will use its best efforts to effect the registration (an “Incidental Registration”) under the
Securities Act of all Registrable Securities which the Company, as the case may be, has been so requested to register by the holders thereof; provided, however, that if, at any time after giving written notice of its intention to
register any securities and prior to the effective date of the Registration Statement filed in connection with such Incidental Registration (each an “Incidental Registration Statement”), the Company shall determine for any reason
not to register or to delay registration of such securities, the Company may, at its election, give written notice of such determination to each holder of Registrable Securities and, thereupon, (i) in the case of a determination not to
register, the Company shall be relieved of its obligation to register any Registrable Securities under this Section 5.2 in connection with such registration (but not from its obligation to pay the expenses incurred in connection therewith), and
(ii) in the case of a determination to delay registration, the Company shall be permitted to delay registering any Registrable Securities under this Section 5.2 during the period that the registration of such other securities is delayed.

 (b) Priority on Incidental Registration. If the sole or managing underwriter of a registration advises the Company in writing that
in its opinion the number of Registrable Securities and other securities requested to be included exceeds the number of Registrable Securities and other securities which can be sold in such offering without adversely affecting the distribution of
the securities being offered, the price that will be paid in such offering or the marketability thereof, the Company will include in such registration the Registrable Securities and other securities of the Company in the following order of priority:

 (i) first, the greatest number of securities of the Company proposed to be included in such registration by the Company
for its own account and by holders of Other Registration Rights that have priority over the incidental registration rights granted to holders of Registrable Securities under this Agreement, which in the opinion of such underwriters can be so sold;
and 
 (ii) second, after all securities that the Company proposes to register for its own account or for the accounts of
holders of Other Registration Rights that have priority over the incidental registration rights under this Agreement have been included, the greatest amount of Registrable Securities and securities having Other Registration Rights that are pari
passu with Registrable Securities, in each case requested to be registered by the holders thereof which in the opinion of such underwriters can be sold in such offering without adversely affecting the distribution of the securities being offered,
the price that will be paid in such offering or the marketability thereof, ratably among the holders of Registrable Securities (whether requested to be registered pursuant to Section 5.1 or 5.2) and securities subject to such Other Registration
Rights based on the respective amounts of Registrable Securities and securities subject to such Other Registration Rights held by each such holder. 

  
 14 








 (c) Upon delivering a request under this Section 5.2, a Securityholder (excluding Vestar and
its Affiliates, but including any other Permitted Transferee thereof) will, if requested by the Company, execute and deliver a custody agreement and power of attorney in form and substance reasonably satisfactory to the Company and one of the Vestar
Directors with respect to such Securityholder’s Securities to be registered pursuant to this Section 5.2 (a “Custody Agreement and Power of Attorney”). The Custody Agreement and Power of Attorney will provide, among other
things, that the Securityholder will deliver to and deposit in custody with the custodian and attorney-in-fact named therein (who shall be reasonably satisfactory to one of the Vestar Directors) a certificate or certificates representing such
Securities (duly endorsed in blank by the registered owner or owners thereof or accompanied by duly executed stock powers in blank) and irrevocably appoint said custodian and attorney-in-fact with full power and authority to act under the Custody
Agreement and Power of Attorney on such Securityholder’s behalf with respect to the matters specified therein. Such Securityholder also agrees to execute such other agreements as the Company may reasonably request to further evidence the
provisions of this Section 5.2. 
 5.3 Holdback Agreements. (a) Each holder of Registrable Securities agrees that if
requested in connection with an underwritten offering made pursuant to a Registration Statement for which such Securityholder has registration rights pursuant to this Article V by the managing underwriter or underwriters of such underwritten
offering, such holder will not effect any Public Sale or distribution of any of the securities being registered or any securities convertible or exchangeable or exercisable for such securities (except as part of such underwritten offering), during
the period beginning 10 days prior to, and ending 180 days after, the closing date of each underwritten offering made pursuant to such Registration Statement (or for such shorter period as to which the managing underwriter or underwriters may agree,
provided that such shorter period applies equally to all holders of Registrable Securities). 
 (b) The Company agrees (i) not to
effect any public sale or distribution of its equity securities, or any securities convertible into or exchangeable or exercisable for such securities, during the seven days prior to and during the 180-day
period beginning on the effective date of any underwritten Demand Registration (or for such shorter period as to which the managing underwriter or underwriters may agree), except as part of such Demand Registration or in connection with any employee
benefit or similar plan, any dividend reinvestment plan, or a business acquisition or combination and (ii) to use all reasonable efforts to cause each holder of at least 5% (on a fully-diluted basis) of its equity securities, or any securities
convertible into or exchangeable or exercisable for such securities, which are or may be purchased from the Company at any time after the date of this Agreement (other than in a registered offering) to agree not to effect any sale or distribution of
any such securities during such period (except as part of such underwritten offering, if otherwise permitted). 
 5.4 Registration
Procedures. In connection with the registration of any Registrable Securities, the Company shall effect such registrations to permit the sale of such Registrable Securities in accordance with the intended method or methods of disposition
thereof, and pursuant thereto the Company shall as expeditiously as possible: 
 (a) Prepare and file with the SEC a Registration Statement
or Registration Statements on a form available for the sale of the Registrable Securities by the holders thereof in accordance with the intended method of distribution thereof, and use its best efforts to cause each such Registration Statement to
become effective; 

  
 15 








 (b) Prepare and file with the SEC such amendments and post-effective amendments to each
Registration Statement as may be necessary to keep such Registration Statement continuously effective for a period ending on the earlier of (i) 90 days from the effective date and (ii) such time as all of such securities have been disposed
of in accordance with the intended method of disposition thereof; cause the related prospectus to be supplemented by any required prospectus supplement, and as so supplemented to be filed pursuant to Rule 424 (or any similar provisions then in
force) under the Securities Act; and comply with the provisions of the Securities Act, the Exchange Act and the rules and regulations of the SEC promulgated thereunder applicable to it with respect to the disposition of all securities covered by
such Registration Statement as so amended or in such prospectus as so supplemented. 
 (c) Notify the selling holders of Registrable
Securities promptly (but in any event within two business days), and confirm such notice in writing, (i) when a prospectus or any prospectus supplement or post-effective amendment has been filed, and, with respect to a Registration Statement or
any post-effective amendment, when the same has become effective, (ii) of the issuance by the SEC of any stop order suspending the effectiveness of a Registration Statement or of any order preventing or suspending the use of any preliminary
prospectus, (iii) if at any time when a prospectus is required by the Securities Act to be delivered in connection with sales of Registrable Securities the Company becomes aware that the representations and warranties of the Company contained
in any agreement (including any underwriting agreement) contemplated by Section 5.4(h) below cease to be true and correct in all material respects, (iv) of the receipt by the Company of any notification with respect to the suspension of
the qualification or exemption from qualification of a Registration Statement or any of the Registrable Securities for offer or sale in any jurisdiction, (v) if the Company becomes aware of the happening of any event that makes any statement
made in such Registration Statement or related prospectus or any document incorporated or deemed to be incorporated therein by reference untrue in any material respect or that requires the making of any changes in such Registration Statement,
prospectus or documents so that, in the case of such Registration Statement, it will not contain any untrue statement of a material fact or omit to state any material fact required to be stated therein or necessary to make the statements therein not
misleading, and that in the case of the prospectus, it will not contain any untrue statement of a material fact or omit to state any material fact required to be stated therein or necessary to make the statements therein, in light of the
circumstances under which they were made, not misleading. 

  
 16 








 (d) Use its best efforts to prevent the issuance of any order suspending the effectiveness of a
Registration Statement or of any order preventing or suspending the use of a prospectus or suspending the qualification (or exemption from qualification) of any of the Registrable Securities for sale in any jurisdiction, and, if any such order is
issued, to obtain the withdrawal of any such order at the earliest possible moment. 
 (e) Deliver to each selling holder of Registrable
Securities and the underwriters, if any, without charge, as many copies of the prospectus or prospectuses (including each form of prospectus) and each amendment or supplement thereto as such Persons may reasonably request; and the Company hereby
consents to the use of such prospectus and each amendment or supplement thereto by each of the selling holders of Registrable Securities and the underwriters or agents, if any, in connection with the offering and sale of the Registrable Securities
covered by such prospectus and any amendment or supplement thereto. 
 (f) Prior to any public offering of Registrable Securities, to use
its best efforts to register or qualify, and cooperate with the selling holders of Registrable Securities, the underwriters, if any, the sales agents and their respective counsel in connection with the registration or qualification (or exemption
from such registration or qualification) of such Registrable Securities for offer and sale under the securities or “blue sky” laws of such jurisdictions within the United States as any selling holder or the managing underwriters reasonably
request in writing; provided, however, that the Company will not be required to (i) qualify generally to do business in any jurisdiction where it is not then so qualified or (ii) take any action that would subject it to general service of
process in any such jurisdiction where it is not then so subject. 
 (g) Upon the occurrence of any event contemplated by
Section 5.4(c)(v) above, as promptly as practicable prepare a supplement or post-effective amendment to the Registration Statement or a supplement to the related prospectus or any document incorporated or deemed to be incorporated therein by
reference, or file any other required document so that, as thereafter delivered to the purchasers of the Registrable Securities being sold thereunder, such prospectus will not contain an untrue statement of a material fact or omit to state a
material fact required to be stated therein or necessary to make the statements therein, in light of the circumstances under which they were made, not misleading. 

(h) Enter into an underwriting agreement in form, scope and substance as is customary in underwritten offerings and take all such other
actions as are reasonably requested by the managing or sole underwriter in order to expedite or facilitate the registration or the disposition of such Registrable Securities, and in such connection, (i) make such representations and warranties
to the underwriters, with respect to the business of the Company and its subsidiaries, and the Registration Statement, prospectus and documents, if any, incorporated or deemed to be incorporated by reference therein, in each case, in form, substance
and scope as are customarily made by issuers to underwriters in underwritten offerings, and confirm the same if and when requested; 

  
 17 








 
(ii) obtain opinions of counsel to the Company and updates thereof (which counsel and opinions (in form, scope and substance) shall be reasonably satisfactory to the managing underwriters),
addressed to the underwriters covering the matters customarily covered in opinions requested in underwritten offerings and such other matters as may be reasonably requested by underwriters; (iii) obtain “cold comfort” letters and
updates thereof from the independent certified public accountants of the Company (and, if necessary, any other independent certified public accountants of any Subsidiary of the Company or of any business acquired by the Company for which financial
statements and financial data are, or are required to be, included in the Registration Statement), addressed to each of the underwriters, such letters to be in customary form and covering matters of the type customarily covered in “cold
comfort” letters in connection with underwritten offerings; and (iv) if an underwriting agreement is entered into, the same shall contain indemnification provisions and procedures no less favorable to the holders of Registrable Securities
than those set forth in Section 5.6 hereof (or such other provisions and procedures acceptable to holders of a majority of the Registrable Securities covered by such Registration Statement and the managing underwriters or agents) with respect
to all parties to be indemnified pursuant to said Section. The above shall be done at each closing under such underwriting agreement, or as and to the extent required thereunder. 

(i) Comply with all applicable rules and regulations of the SEC and make generally available to its Securityholders earnings statements
satisfying the provisions of Section 11(a) of the Securities Act and Rule 158 thereunder (or any similar rule promulgated under the Securities Act) no later than 45 days after the end of any 12-month period (or 90 days after the end of any
12-month period if such period is a fiscal year) (i) commencing at the end of any fiscal quarter in which Registrable Securities are sold to underwriters in a firm commitment or best efforts underwritten offering and (ii) if not sold to
underwriters in such an offering, commencing on the first day of the first fiscal quarter of the Company after the effectiveness of a Registration Statement, which statements shall cover said 12-month periods. 

(j) (i) Use its best efforts to cause all such Registrable Securities covered by such registration statement to be listed on the
principal securities exchange on which Common Stock is then listed (if any), if the listing of such Registrable Securities is then permitted under the rules of such exchange, or (ii) if no Common Stock is then so listed, use its best efforts
to, either (as the Company may elect) (x) cause all such Registrable Securities to be listed on a national securities exchange or (y) secure designation of all such Registrable Securities as a NASDAQ “national market system
security” within the meaning of Rule 11Aa2-1 or, failing that, to secure NASDAQ authorization for such shares and, without limiting the generality of the foregoing, to arrange for at least two market makers to register as such with respect to
such shares with the National Association of Securities Dealers, Inc. (“NASD”). 
 The Company may require each holder of
Registrable Securities as to which any registration is being effected to furnish to the Company such information regarding such holder and the distribution of such Registrable Securities as the Company


  
 18 








 
may, from time to time, reasonably request in writing; provided that such information shall be used only in connection with such registration. The Company may exclude from such
registration the Registrable Securities of any holder who unreasonably fails to furnish such information promptly after receiving such request. Each holder agrees that, upon receipt of any notice from the Company of the happening of any event of the
kind described in Section 5.4(c)(ii), 5.4(c)(iv) or 5.4(c)(v), such holder will forthwith discontinue disposition of such Registrable Securities covered by such Registration Statement or prospectus until such holder’s receipt of the copies
of the supplemented or amended prospectus contemplated by Section 5.4, or until it is advised in writing by the Company that the use of the applicable prospectus may be resumed, and has received copies of any amendments or supplements thereto.

 5.5 Registration Expenses. Subject to Section 5.1(b)(i), all fees and expenses incident to the performance of or compliance
with this Agreement by the Company shall be borne by the Company, whether or not any Registration Statement is filed or becomes effective, including, without limitation, (i) all registration and filing fees (including, without limitation,
(A) fees with respect to filings required to be made with the NASD in connection with an underwritten offering and (B) fees and expenses of compliance with state securities or “blue sky” laws), (ii) reasonable messenger,
telephone and delivery expenses, (iii) fees and disbursements of counsel for the Company, (iv) fees and disbursements of all independent certified public accountants referred to in Section 5.4(h), (v) underwriters’ fees and
expenses (excluding discounts, commissions, or fees of underwriters, selling brokers, dealer managers or similar securities industry professionals relating to the distribution of the Registrable Securities), (vi) Securities Act liability
insurance, if the Company so desires such insurance, (vii) internal expenses of the Company, (viii) the expense of any annual audit, (ix) the fees and expenses incurred in connection with the listing of the securities to be registered
on any securities exchange, and (x) the fees and expenses of any Person, including special experts, retained by the Company. In connection with any Demand Registration or Incidental Registration hereunder, the Company shall reimburse the
holders of the Registrable Securities being registered in such registration for the reasonable fees and disbursements of not more than one counsel (together with appropriate local counsel) chosen by the Requesting Holders, if pursuant to a Demand
Registration, or the Company, in all other cases, and other reasonable out-of-pocket expenses of the holders of Registrable Securities incurred in connection with the registration of the Registrable Securities. 

5.6 Indemnification; Contribution. 

(a) Indemnification by the Company. The Company shall, without limitation as to time, indemnify and hold harmless, to the full extent
permitted by law, each holder of Registrable Securities, the officers, directors, agents and employees of each of them, each Person who controls each such holder (within the meaning of Section 15 of the Securities Act or Section 20 of the
Exchange Act), the officers, directors, agents and employees of each such controlling person and any financial or investment adviser (each, an “Indemnified Party”), to the fullest extent lawful, from and against any and all


  
 19 








 
losses, claims, damages, liabilities, actions or proceedings (whether commenced or threatened) reasonable costs (including, without limitation, reasonable costs of preparation and reasonable
attorneys’ fees) and reasonable expenses (including reasonable expenses of investigation) (collectively, “Losses”), as incurred, arising out of or based upon (i) any untrue or alleged untrue statement of a material fact
contained in any Registration Statement, prospectus or form of prospectus or in any amendment or supplements thereto or in any preliminary prospectus, or arising out of or based upon any omission or alleged omission of a material fact required to be
stated therein or necessary to make the statements therein not misleading, except to the extent that the same arise out of or are based upon information furnished in writing to the Company by such Indemnified Party or the related holder of
Registrable Securities expressly for use therein or (ii) any violation by the Company of any federal, state or common law rule or regulation applicable to the Company and relating to action required of or inaction by the Company in connection
with any such registration; provided, however, that the Company shall not be liable to any Person who participates as an underwriter in the offering or sale of Registrable Securities or any other Person, if any, who controls such
underwriters within the meaning of the Securities Act to the extent that any such Losses arise out of or are based upon an untrue statement or alleged untrue statement or omission or alleged omission made in any preliminary prospectus if
(i) such Person failed to send or deliver a copy of the prospectus with or prior to the delivery of written confirmation of the sale by such Person to the Person asserting the claim from which such Losses arise, (ii) the prospectus would
have corrected such untrue statement or alleged untrue statement or such omission or alleged omission, and (iii) the Company has complied with its obligations under Section 5.4(c). Each indemnity and reimbursement of costs and expenses
shall remain in full force and effect regardless of any investigation made by or on behalf of such indemnified party. 
 (b)
Indemnification by Holders. In connection with any Registration Statement in which a holder of Registrable Securities is participating, such holder, or an authorized officer of such holder, shall furnish to the Company in writing such
information as the Company reasonably requests for use in connection with any Registration Statement or prospectus and agrees, severally and not jointly, to indemnify, to the full extent permitted by law, the Company, its directors, officers, agents
and employees, each Person who controls the Company (within the meaning of Section 15 of the Securities Act and Section 20 of the Exchange Act), and the directors, officers, agents or employees of such controlling persons, from and against
all Losses arising out of or based upon any untrue or alleged untrue statement of a material fact contained in any Registration Statement, prospectus, or form of prospectus, or arising out of or based upon any omission or alleged omission of a
material fact required to be stated therein or necessary to make the statements therein not misleading, to the extent, but only to the extent, that such untrue or alleged untrue statement is contained in, or such omission or alleged omission is
required to be contained in, any information so furnished in writing by such holder to the Company expressly for use in such Registration Statement or prospectus and that such statement or omission was relied upon by the Company in preparation of
such Registration Statement, prospectus or form of prospectus; provided, 

  
 20 








 
however, that such holder of Registrable Securities shall not be liable in any such case to the extent that the holder has furnished in writing to the Company within a reasonable period of
time prior to the filing of any such Registration Statement or prospectus or amendment or supplement thereto information expressly for use in such Registration Statement or prospectus or any amendment or supplement thereto which corrected or made
not misleading, information previously furnished to the Company, and the Company failed to include such information therein. In no event shall the liability of any selling holder of Registrable Securities hereunder be greater in amount than the
dollar amount of the proceeds (net of payment of all expenses) received by such holder upon the sale of the Registrable Securities giving rise to such indemnification obligation. Such indemnity shall remain in full force and effect regardless of any
investigation made by or on behalf of such indemnified party. 
 (c) Conduct of Indemnification Proceedings. If any Person shall be
entitled to indemnity hereunder (an “indemnified party”), such indemnified party shall give prompt notice to the party or parties from which such indemnity is sought (the “indemnifying parties”) of the commencement
of any action, suit, proceeding or investigation or written threat thereof (a “Proceeding”) with respect to which such indemnified party seeks indemnification or contribution pursuant hereto; provided, however, that
the failure to so notify the indemnifying parties shall not relieve the indemnifying parties from any obligation or liability except to the extent that the indemnifying parties have been prejudiced by such failure. The indemnifying parties shall
have the right, exercisable by giving written notice to an indemnified party promptly after the receipt of written notice from such indemnified party of such Proceeding, to assume, at the indemnifying parties’ expense, the defense of any such
Proceeding, with counsel reasonably satisfactory to such indemnified party; provided, however, that an indemnified party or parties (if more than one such indemnified party is named in any Proceeding) shall have the right to employ
separate counsel in any such Proceeding and to participate in the defense thereof, but the fees and expenses of such counsel shall be at the expense of such indemnified party or parties unless: (i) the indemnifying parties agree to pay such
fees and expenses; (ii) the indemnifying parties fail promptly to assume the defense of such Proceeding or fail to employ counsel reasonably satisfactory to such indemnified party or parties; or (iii) the named parties to any such
Proceeding (including any impleaded parties) include both such indemnified party or parties and the indemnifying parties or an affiliate of the indemnifying parties or such indemnified parties, and there may be one or more defenses available to such
indemnified party or parties that are different from or additional to those available to the indemnifying parties, in which case, if such indemnified party or parties notifies the indemnifying parties in writing that it elects to employ separate
counsel at the expense of the indemnifying parties, the indemnifying parties shall not have the right to assume the defense thereof and such counsel shall be at the expense of the indemnifying parties, it being understood, however, that, unless
there exists a conflict among indemnified parties, the indemnifying parties shall not, in connection with any one such Proceeding or separate but substantially similar or related Proceedings in the same jurisdiction, arising out of the same general
allegations or circumstances, be liable for the fees and expenses of more than one 

  
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separate firm of attorneys (together with appropriate local counsel) at any time for such indemnified party or parties. Whether or not such defense is assumed by the indemnifying parties, such
indemnifying parties or indemnified party or parties will not be subject to any liability for any settlement made without its or their consent (but such consent will not be unreasonably withheld). The indemnifying parties shall not consent to entry
of any judgment or enter into any settlement which (i) provides for other than monetary damages without the consent of the indemnified party or parties (which consent shall not be unreasonably withheld or delayed) or (ii) does not include
as an unconditional term thereof the giving by the claimant or plaintiff to such indemnified party or parties of a release, in form and substance satisfactory to the indemnified party or parties, from all liability in respect of such Proceeding for
which such indemnified party would be entitled to indemnification hereunder. 
 (d) Contribution. If the indemnification provided for
in this Section 5.6 is unavailable to an indemnified party or is insufficient to hold such indemnified party harmless for any Losses in respect of which this Section 5.6 would otherwise apply by its terms, then each applicable indemnifying
party, in lieu of indemnifying such indemnified party, shall have a several and not joint obligation to contribute to the amount paid or payable by such indemnified party as a result of such Losses, in such proportion as is appropriate to reflect
the relative fault of the indemnifying party, on the one hand, and such indemnified party, on the other hand, in connection with the actions, statements or omissions that resulted in such Losses as well as any other relevant equitable
considerations. The relative fault of such indemnifying party, on the one hand, and indemnified party, on the other hand, shall be determined by reference to, among other things, whether any action in question, including any untrue or alleged untrue
statement of a material fact or omission or alleged omission to state a material fact, has been taken by, or relates to information supplied by, such indemnifying party or indemnified party, and the parties’ relative intent, knowledge, access
to information and opportunity to correct or prevent any such action, statement or omission. The amount paid or payable by a party as a result of any Losses shall be deemed to include any legal or other fees or expenses incurred by such party in
connection with any Proceeding, to the extent such party would have been indemnified for such expenses if the indemnification provided for in Section 5.6(a) or 5.6(b) was available to such party. The parties hereto agree that it would not be
just and equitable if contribution pursuant to this Section 5.6(d) were determined by pro-rata allocation or by any other method of allocation that does not take account of the equitable considerations referred to in this Section 5.6(d).
Notwithstanding the provisions of this Section 5.6(d), an indemnifying party that is a selling holder of Registrable Securities shall not be required to contribute any amount in excess of the amount by which the net proceeds received by such
indemnifying party exceeds the amount of any damages that such indemnifying party has otherwise been required to pay by reasons of such untrue or alleged untrue statement or omission or alleged omission. No person guilty of fraudulent
misrepresentation (within the meaning of Section 11(f) of the Securities Act) shall be entitled to contribution from any Person who was not guilty of such fraudulent misrepresentation. 

  
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 5.7 Rules 144 and 144A. At all times after the Company effects its first Public Offering,
the Company shall file the reports required to be filed by it under the Securities Act and the Exchange Act and the rules and regulations promulgated thereunder (or, if the Company is not required to file such reports, it will, upon the request of
any holder of Registrable Securities, make publicly available other information so long as such information is necessary to permit sales under Rule 144A), and will take such further action as any holder of Registrable Securities may reasonably
request, all to the extent required from time to time to enable such holder to sell Registrable Securities without registration under the Securities Act within the limitation of the exemptions provided by Rule 144 and Rule 144A. Upon the request of
any holder of Registrable Securities, the Company shall deliver to such holder a written statement as to whether it has complied with such requirements. 

5.8 Underwritten Registrations. No holder of Registrable Securities may participate in any underwritten registration hereunder unless
such holder (a) agrees to sell such holder’s Registrable Securities on the basis provided in any underwriting arrangements approved by the Persons entitled hereunder to approve such arrangements and (b) completes and executes all
questionnaires, powers of attorney, indemnities, underwriting agreements and other documents required under the terms of such underwriting arrangements. 

5.9 No Inconsistent Agreements. The Company has not and will not, enter into any agreement with respect to the Company’s
securities that is inconsistent with the rights granted to the holders of Registrable Securities in this Article V or otherwise conflicts with the provisions hereof. 

ARTICLE VI 
 VENTURE CAPITAL
OPERATING COMPANY 
 6.1 VCOC Securityholders. 

(a) Each of VCP and any Affiliate thereof that directly or indirectly has an interest in the Company, in each case that is intended to qualify
as a “venture capital operating company” as defined in the Plan Asset Regulations (each, a “VCOC Securityholder”), for so long as the VCOC Securityholder, directly or through one or more conduit Subsidiaries, continues to hold
any Units (or other securities of the Company into which such Units may be converted or for which such Units may be exchanged), without limitation or prejudice of any the rights provided to the Securityholders hereunder, the Company shall, with
respect to each such VCOC Securityholder: 
 (i) Provide each VCOC Securityholder or its designated representative with: 

(A) the right to visit and inspect any of the offices and properties of the Company and its Subsidiaries and inspect and copy the books and
records of the Company and its Subsidiaries, as the VCOC Securityholder shall reasonably request; 

  
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 (B) as soon as available and in any event within 45 days after the end of each of the first
three quarters of each fiscal year of the Company, consolidated balance sheets of the Company and its Subsidiaries as of the end of such period, and consolidated statements of income and cash flows of the Company and its Subsidiaries for the period
then ended prepared in conformity with generally accepted accounting principles in the United States applied on a consistent basis, except as otherwise noted therein, and subject to the absence of footnotes and to year-end adjustments; 

(C) as soon as available and in any event within 90 days after the end of each fiscal year of the Company, a consolidated balance sheet of
the Company and its Subsidiaries as of the end of such year, and consolidated statements of income and cash flows of the Company and its Subsidiaries for the year then ended prepared in conformity with generally accepted accounting principles in the
United States applied on a consistent basis, except as otherwise noted therein, together with an auditor’s report thereon of a firm of established national reputation; 

(D) to the extent the Company or any of its Subsidiaries is required by law or pursuant to the terms of any outstanding indebtedness of the
Company or such Subsidiary to prepare such reports, any annual reports, quarterly reports and other periodic reports pursuant to Section 13 or 15(d) of the Exchange Act, actually prepared by the Company or such Subsidiary as soon as available;
and 
 (E) copies of all materials provided to the board of directors of the Company, and if requested, copies of all materials provided to
the board of directors or the Company’s Subsidiaries, provided, that the Company shall be entitled to exclude portions of such materials to the extent providing such portions would be reasonably likely to result in the waiver of attorney-client
privilege. 
 (ii) Make appropriate directors and officers of the Company, and its subsidiaries, available periodically and at such times as
reasonably requested by the VCOC Securityholder for consultation with the VCOC Securityholder or its designated representative with respect to matters relating to the business and affairs of the Company and its Subsidiaries, including significant
changes in management personnel and compensation of employees, introduction of new products or new lines of business, important acquisitions or dispositions of plants and equipment, significant research and development programs, the purchasing or
selling of important trademarks, licenses or concessions or the proposed commencement or compromise of significant litigation; 
 (iii) Give
the VCOC Securityholder the right to designate one non-voting board observer who will be entitled to attend all meetings of the Company’s board of directors, participate in all deliberations of the board of directors and receive copies of all
materials provided to the board of directors, provided that such observer shall have no 

  
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voting rights with respect to actions taken or elected not to be taken by the board, and provided, further, that the Company shall be entitled to exclude such observer from such portions of a
board meeting to the extent such observer’s presence would be reasonably likely to result in the waiver of attorney-client privilege; 

(iv) To the extent consistent with applicable law (and with respect to events which require public disclosure, only following the
Company’s public disclosure thereof through applicable securities law filings or otherwise), inform the VCOC Securityholder or its designated representative in advance with respect to any significant corporate actions, including extraordinary
dividends, mergers, acquisitions or dispositions of assets, issuances of significant amounts of debt or equity and material amendments to the organizational documents of the Company, and to provide the VCOC Securityholder or its designated
representative with the right to consult with the Company with respect to such actions; and 
 (v) Provide the VCOC Securityholder or its
designated representative with such other rights of consultation which the VCOC Securityholder’s counsel may determine to be reasonably necessary under applicable legal authorities promulgated after the date hereof to qualify its investment in
the Company as a “venture capital investment” for purposes of the Plan Assets Regulation. 
 (b) The Company agrees to consider,
in good faith, the recommendations of each VCOC Securityholder or its designated representative in connection with the matters on which it is consulted as described above, recognizing that the ultimate discretion with respect to all such matters
shall be retained by the Company. 
 (c) In the event that the Company ceases to qualify as an “operating company” (within the
meaning of the first sentence of 29 C.F.R. Section 2510.3-101(c)(1) of the Plan Asset Regulations), then the Company and each Securityholder will cooperate in good faith to take all reasonable action necessary to provide that the investment (or
at least 51% of the investment valued at cost) of each VCOC Securityholder shall continue to qualify as a “venture capital investment” (as defined in the Plan Asset Regulations). 

ARTICLE VII 
 AMENDMENT AND
TERMINATION 
 7.1 Amendment and Waiver. Except as otherwise provided herein, no modification, amendment or waiver of any provision
of this Agreement shall be effective against the Company or the Securityholders unless such modification, amendment or waiver is approved in writing by each of the Company and Vestar Majority Holders; provided that no such modification,
amendment or waiver may adversely affect Employee Securities or the rights or obligations hereunder of holders of Employee Securities unless approved in writing by the Employee Majority Holders. The failure of 

  
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any party to enforce any of the provisions of this Agreement shall in no way be construed as a waiver of such provisions and shall not affect the right of such party thereafter to enforce each
and every provision of this Agreement in accordance with its terms. 
 7.2 Termination of Agreement. This Agreement will terminate in
respect of all Securityholders (a) with the written consent of the Company, the Vestar Majority Holders and the Employee Majority Holders, (b) upon the dissolution, liquidation or winding-up of the Company or (c) upon the consummation
of a transaction, whether in a single transaction or in a series of related transactions that are consummated contemporaneously (or consummated pursuant to contemporaneous agreements), with any other Person or Persons on an arms-length basis,
pursuant to which such party or parties acquire (whether by merger, stock purchase, recapitalization, reorganization, redemption, issuance of capital stock or otherwise) more than 50% of the Fully Diluted Units or voting stock of NMH Investment, LLC
(except with respect to the rights to Incidental Registration under Article V, which shall survive). The termination of this Agreement will not affect any indemnification or contribution obligations under Section 5.6, which shall survive such
termination. 
 7.3 Termination as to a Party. Any Person who ceases to hold any Securities shall cease to be a Securityholder and
shall have no further rights or obligations under this Agreement (except with respect to any indemnification and contribution obligations under Section 5.6, which shall survive). 

ARTICLE VIII 
 PARTICIPATION RIGHTS

 8.1 Participation Right. The Company hereby grants to each Employee who owns Preferred Units or Class A Units (as such terms
are defined in the LLC Agreement) the right to irrevocably subscribe for (the “Participation Right”) a pro rata portion of New Units (as defined in Section 8.2 hereof) which the Company, from time to time, proposes to sell or
issue in one transaction or a series of related transactions to Vestar or any Affiliate (as such term is defined in the LLC Agreement) of Vestar (but not including any employee, director or consultant of the Company or any of its subsidiaries solely
in his capacity as such) (collectively, “Vestar Holders”). An Employee’s pro rata portion for purposes of this Section 8.1 is the ratio of the number of outstanding Preferred Units and Class A Units (as such terms are
defined in the LLC Agreement) such Employee then owns to the total number of Preferred Units and Class A Units then outstanding. 
 8.2
Definition of New Units. “New Units” shall mean any (i) Preferred Units or Common Units (as such term is defined in the LLC Agreement), or (ii) any warrants, rights, calls, options or other securities exchangeable
for or exercisable or convertible into units or any other security entitled to participate in the Company’s profits, in each case to be issued by the Company to a Vestar Holder. 

  
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 8.3 Notice from the Company. In the event the Company proposes to undertake an issuance of
New Units to a Vestar Holder, the Company shall give each Employee who has a Participation Right under this Section 8 written notice of such proposal (the “Sale Participation Notice”), describing the type of New Units and the
price and the terms and conditions upon which the Company proposes to issue the same and setting forth such Employee’s pro rata portion of the New Units. For a period of five (5) business days following the receipt of such notice from the
Company the Company shall be deemed to have irrevocably offered to sell to each Employee such number of New Units as set forth above for the price and upon the terms specified in the notice. Each Employee may irrevocably exercise the Participation
Rights hereunder by giving written notice to the Company and stating therein the quantity of New Units set forth in the Sale Participation Notice to be purchased. 

8.4 Sale by the Company. In the event any Employee who has a Participation Right under this Section 8 fails to exercise in full
such Employee’s Participation Right within said five (5) business day period, the Company shall have one hundred eighty (180) days thereafter to sell the New Units with respect to which the Participation Right was not exercised, at a
price and upon terms no more favorable to the purchasers thereof than specified in the Company’s notice given pursuant to Section 8.3. 

8.5 Closing. The closing for any such issuance or sale to an Employee shall take place as proposed by the Company with respect to the
New Units to be issued or sold no earlier than ten (10) days after the Company receives notice of the exercise of the Participation Right but no later than sixty (60) days after the issuance of the New Units with respect to which such
Participation Right was exercised, at which closing the Company shall deliver certificates for the New Units (if the Units are evidenced by certificates) in the respective names of the purchasing Employee against receipt of the consideration
therefor. If the consideration for the New Units is other than cash, the Employee shall be entitled to deliver cash in lieu thereof in an amount equal to the Fair Market Value of such non-cash consideration. 

8.6 Purchases by Vestar Holder(s). Nothing in this Section 8 shall be deemed to prevent any Vestar Holder from purchasing any New
Units without the Company first complying with the provisions of this Section 8; provided that in connection with such purchase (a) the Company gives prompt notice of such purchase to each Person with a Participation Right, which notice
shall describe in reasonable detail the New Units being purchased by the Vestar Holder(s) and the purchase price thereof, and (b) the Vestar Holder(s) and the Company take all steps reasonably necessary to enable each Person with a
Participation Right as of such date to effectively exercise his Participation Right with respect to the purchase of a pro rata share of the New Units issued to the Vestar Holder(s) after such purchase by the Vestar Holder(s) on the terms specified
in this Section 8. 
 8.7 Termination of this Section Upon a Public Offering. The provisions of this Section 8 shall
terminate immediately prior to the consummation of a Public Offering. 

  
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 ARTICLE IX 

MISCELLANEOUS 
 9.1 Certain
Defined Terms. As used in this Agreement, the following terms shall have the meanings set forth or as referenced below: 

“Affiliate” of any particular Person means any other Person Controlling, Controlled by or under common Control with such
particular Person or, in the case of a natural Person, any other member of such Person’s Family Group. 
 “Agreement”
has the meaning set forth in the preface. 
 “Agreement of Merger” means the Agreement and Plan of Merger, dated as of
March 22, 2006 by and among the NMH Holdings, LLC, NMH Mergersub, Inc. and National Mentor Holdings, Inc. 
 “Allocable
Shares” has the meaning set forth in Section 3.3(a). 
 “Call Option” has the meaning given to such term in
the Management Subscription Agreements. 
 “Civitas” means Civitas Solutions, Inc. 

“Civitas Registration Rights Agreement” means that certain Registration Rights Agreement, dated as of September
[    ], 2014, between Civitas and the Company. 
 “Class A Units” has the meaning set forth in the LLC
Agreement. 
 “Closing Date” means the closing date of the merger under the Agreement of Merger. 

“Common Stock” means, collectively, (i) following the conversion of the Company into a corporation or the Company being
merged into, or otherwise succeeded by, a corporation, the common stock of the Company, (ii) following the distribution to Securityholders of common stock of a then corporate subsidiary of the Company, the common stock of such subsidiary, and
(iii) any other class or series of authorized capital stock of the Company or any such subsidiary (the common stock of which has been distributed to the Securityholders) which is not limited to a fixed sum or percentage of par or stated value
in respect to the rights of the holders thereof to participate in dividends or in the distribution of assets upon any liquidation, dissolution or winding up of the Company or any such subsidiary. 

  
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 “Common Stock Equivalents” means (without duplication with any Class A
Units, Common Stock or other Common Stock Equivalents) rights, warrants, options, convertible securities, or exchangeable securities or indebtedness, or other rights, exercisable for or convertible or exchangeable into, directly or indirectly,
Class A Units, Common Stock or securities exercisable for or convertible or exchangeable into Class A Units or Common Stock, as the case may be, whether at the time of issuance or upon the passage of time or the occurrence of some future
event. 
 “Company” has the meaning set forth in the preface. 

“Control” (including, with correlative meaning, all conjugations thereof) means with respect to any Person, the ability of
another Person to control or direct the actions or policies of such first Person, whether by ownership of voting securities, by contract or otherwise. 

“Demand Registration” has the meaning given to such term in Section 5.1(a). 

“Drag Along Sale” has the meaning given to such term in Section 4.1(a). 

“Employee Majority Holders” means the Person or Persons having beneficial ownership of a majority of the Class A Units
or, as the case may be, Common Stock constituting Employee Securities. 
 “Employee Securities” means (a) Units
acquired by the Employees on or after June 29, 2006 under the Management Subscription Agreements, (b) any Securities, Units, Common Stock or Common Stock Equivalents hereafter acquired by any holder of Employee Securities, and (c) any
securities issued with respect to the securities referred to in clauses (a) or (b) above by way of a payment-in-kind, stock dividend or stock split or in connection with a combination of shares, exchange, conversion, recapitalization,
merger, consolidation or other reorganization, or otherwise. 
 “Exchange Act” means the Securities Exchange Act of 1934,
as amended, and the rules and regulations of the SEC promulgated thereunder. 
 “Excluded Securities” has the meaning set
forth in Section 3.3(c). 
 “Executive Majority Holders” means those Executives of National Mentor Holdings, Inc. who
are parties to a severance agreement and/or employment agreement dated as of the date hereof, having beneficial ownership of a majority of the Class A Units or, as the case may be, Common Stock, constituting Employee Securities. 

“Exempt Employee Transfer” means a Transfer of Employee Securities (a) pursuant to an exercise of tag-along rights as an
Other Holder under Section 3.3, (b) pursuant to a Sale of the Company under Section 4.1 or other transaction approved under Section 2.2, (c) to the Company pursuant to a Call Option under a Management


  
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Subscription Agreement, (d) to the Company pursuant to an exercise of a Put Option under a Management Subscription Agreement, (e) pursuant to an exercise of incidental registration
rights pursuant to Section 5.2, (f) upon the death of the holder pursuant to the applicable laws of descent and distribution, (g) solely to or among such Employee’s Family Group, (h) incidental to the exercise, conversion or
exchange of such securities in accordance with their terms, any combination of shares (including any reverse stock split) or (i) by an Employee in a Rule 144 Sale; provided that the aggregate percentage of Employee Securities Transferred by an
Employee in one or more Rule 144 Sales at any time shall not exceed the aggregate percentage of Vestar Securities Transferred in one or more Rule 144 Sales at such time. 

“Exempt Individual Transfer” means a Transfer of Vestar Securities held by a natural person (a) upon the death of the
holder pursuant to the applicable laws of descent and distribution, (b) solely to or among such Person’s Family Group, or (c) to the Company incidental to the exercise, conversion or exchange of such securities in accordance with
their terms, any combination of shares (including any reverse stock split) or any recapitalization, reorganization or reclassification of, or any merger or consolidation involving, the Company. 

“Family Group” means, with respect to any individual, such individual’s spouse and descendants (whether natural or
adopted) and any trust, partnership, limited liability company or similar vehicle established and maintained solely for the benefit of (or the sole members or partners of which are) such individual, such individual’s spouse and/or such
individual’s descendants. 
 “Fully-Diluted Units” means, as of any date of determination, the number of shares of
Common Stock outstanding plus (without duplication) all Class A Units or, as the case may be, shares of Common Stock issuable, whether at such time or upon the passage of time or the occurrence of future events, upon the exercise, conversion or
exchange of all then-outstanding Common Stock Equivalents. 
 “Incidental Registration” has the meaning given such term in
Section 5.2(a). 
 “Indemnified Party” has the meaning given such term in Section 5.6(a). 

“Limited Partner” means a limited partner of Vestar (excluding any such limited partner who is an employee either of the
general partner of Vestar or an Affiliate of the general partner of Vestar). 
 “LLC Agreement” means the Amended and
Restated Limited Liability Company Agreement among the Company and its members. 
 “Losses” has the meaning given such term
in Section 5.6(a). 

  
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 “Management Agreement” means the management agreement in effect at the Effective
Time (as defined in the Agreement of Merger) among the Company, the subsidiaries of the Company named therein and Vestar Capital Partners. 

“Management Subscription Agreements” mean the unit subscription agreements between the Company and the respective Employees.

 “Management Director” has the meaning given such term in Section 2.1(a)(ii). 

“Member” has the meaning given such term in the LLC Agreement. 

“NASD” has the meaning given such term in Section 5.4(j). 

“NASDAQ” means the National Association of Securities Dealers Automated Quotation System. 

“LLC Agreement” means the Amended and Restated Limited Liability Company Agreement among the Company and its members. 

“Drag Along Sale” has the meaning given to such term in Section 4.1(a). 

“New Units” has the meaning given such term in Section 8.2. 

“Other Registration Rights” has the meaning given such term in Section 5.1(a)(iii). 

“Ownership Percentage” means, for each Securityholder and with respect to a type and class of Security, the percentage
obtained by dividing the number of units or shares of such Security held by such Securityholder by the total number of units or shares of such Security (other than Excluded Securities) outstanding. 

“Participation Right” has the meaning given to such term in Section 7.1. 

“Person” means an individual, a partnership, a joint venture, a corporation, an association, a joint stock company, a limited
liability company, a trust, an unincorporated organization or a government or any department or agency or political subdivision thereof. 

“Preferred Stock” means collectively, following the conversion of the Company into a corporation or the company being merged
into, or otherwise succeeded by, a corporation, the Participating Preferred Stock and any other class or series of authorized capital stock of the Company that is limited to a fixed sum or percentage of par value or stated value in respect of the
rights of the holders thereof to participate in dividends and in the distribution of assets upon the voluntary or involuntary liquidation, dissolution or winding up of the Company. 

  
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 “Preferred Units” has the meaning set forth in the LLC Agreement. 

“Priority Right” has the meaning given such term in Section 5.1(c)(i). 

“Proceeding” has the meaning given such term in Section 5.6(c). 

“Proposed Sale” has the meaning given such term in Section 3.2(a). 

“Proposed Sale Notice” has the meaning given such term in Section 3.2(a). 

“Public Offering” means a sale of Common Stock to the public in an offering pursuant to an effective registration statement
filed with the SEC pursuant to the Securities Act, as then in effect, provided that a Public Offering shall not include an offering made in connection with a business acquisition or combination or an employee benefit plan. 

“Public Sale” means a sale of Securities pursuant to a Public Offering or a Rule 144 Sale. 

“Put Option” has the meaning given such term in the Management Subscription Agreements. 

“Registrable Securities” means any Vestar Securities and Securities that are of the same type and class as the Vestar
Securities. As to any particular Registrable Securities, such securities will cease to be Registrable Securities when they have been (i) Transferred in a Public Sale or (ii) otherwise Transferred and new certificates not bearing the legend
set forth in Section 8.2(b) hereof shall have been delivered by the Company and subsequent disposition of such securities shall not require registration or qualification of such securities under the Securities Act or such state securities or
blue sky laws then in force. No security shall be a Registrable Security hereunder if the holder of such security has or had registration rights under the Civitas Registration Rights Agreement with respect to such security. For purposes of this
Agreement, a Person will be deemed to be a holder of Registrable Securities whenever such Person has the right to acquire such Registrable Securities (upon conversion or exercise in connection with a Transfer of securities or otherwise, but
disregarding any restrictions or limitations upon the exercise of such right), whether or not such acquisition has actually been affected. 

“Registration Expenses” means all amounts payable by the Company pursuant to Section 5.5. 

“Registration Notice” has the meaning given such term in Section 5.1(a). 

“Registration Request” has the meaning given such term in Section 5.1(a). 

  
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 “Registration Statement” means any registration statement of the Company under
which any of the Registrable Securities are included therein pursuant to the provisions of this Agreement, including the prospectus, amendments and supplements to such registration statement, including post-effective amendments, all exhibits, and
all material incorporated by reference or deemed to be incorporated by reference in such registration statement. 
 “Requesting
Holder” has the meaning given such term in Section 5.1(a). 
 “Rule 144” means Rule 144 adopted under the
Securities Act (or any successor rule or regulation). 
 “Rule 144 Sale” means a sale of Securities to the public through a
broker, dealer or market-maker pursuant to the provisions of Rule 144 adopted under the Securities Act (or any successor rule or regulation). 

“Sale of the Company” means the consummation of a transaction, whether in a single transaction or in a series of related
transactions that are consummated contemporaneously (or consummated pursuant to contemporaneous agreements), with any other Person or Persons on an arm’s-length basis, pursuant to which such party or parties (a) acquire (whether by merger,
stock purchase, recapitalization, reorganization, redemption, issuance of capital stock or otherwise) more than 50% of the Fully Diluted Units or voting stock of NMH Investment, LLC, NMH Holdings, LLC, National Mentor Holdings, Inc., National
Mentor, Inc. or Civitas or (b) acquire assets constituting all or substantially all of the assets of the Company and its Subsidiaries on a consolidated basis. 

“Sale Notice” has the meaning given such term in Section 3.3(a). 

“Sale Participation Notice” has the meaning given to such term in Section 7.3. 

“SEC” means the Securities and Exchange Commission. 

“Securities” means, collectively, the Vestar Securities and the Employee Securities. 

“Securityholder” has the meaning given such term in the preface. 

“Securities Act” means the Securities Act of 1933, as amended from time to time. 

“Selling Employee Holder” has the meaning given such term in Section 3.2(a). 

“Selling Vestar Holder” has the meaning given such term in Section 3.3(a). 

  
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 “Subsidiary” means any corporation, limited liability company, partnership or
other entity with respect to which another specified entity has the power to vote or direct the voting of sufficient securities to elect directors (or comparable authorized persons of such entity) having a majority of the voting power of the board
of directors (or comparable governing body) of such entity. 
 “Tag-Along Notice” has the meaning given such term in
Section 3.2(a). 
 “Transfer” means (in either the noun or the verb form, including with respect to the verb form, all
conjugations thereof within their correlative meanings) with respect to any security, the gift, sale, assignment, transfer, pledge, hypothecation or other disposition (whether for or without consideration, whether directly or indirectly, and whether
voluntary, involuntary or by operation of law) of such Security or any interest therein. 
 “Units” has the meaning set
forth in the LLC Agreement. 
 “VCP” has the meaning set forth in the preface. 

“Vestar” has the meaning set forth in the preface. 

“Vestar Demand Right” has the meaning given such term in Section 5.1(a). 

“Vestar Directors” has the meaning given such term in Section 2.1(a)(i). 

“Vestar Majority Holders” means the Person or Persons holding a majority of the Preferred Units or Preferred Stock and a
majority of the Class A Units or Common Stock constituting Vestar Securities. 
 “Vestar/NMH Investors” has the
meaning set forth in the preface. 
 “Vestar Holders” has the meaning given to such term in Section 8.1. 

“Vestar Securities” means (a) Vestar Units, (b) Securities, Class A Units, Common Stock, Common Stock
Equivalents, Preferred Units or Preferred Stock hereafter acquired by Vestar, and (c) any securities of the Company issued with respect to the securities referred to in clause (a) or (b) above by way of a payment-in-kind, stock
dividend, or stock split or in connection with a combination of shares, exchange, conversion, recapitalization, merger, consolidation or other reorganization, or otherwise. 

“Vestar Units” means the Class A Units and Preferred Units issued to Vestar on June 29, 2006. 

  
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 9.2 Legends. 

(a) Securityholders Agreement. Each certificate or instrument evidencing Securities and each certificate or instrument issued in
exchange for or upon the Transfer of any such Securities (if such securities remain subject to this Agreement after such Transfer) shall be stamped or otherwise imprinted with a legend (as appropriately completed under the circumstances) in
substantially the following form: 
 “THE SECURITIES REPRESENTED BY THIS CERTIFICATE CONSTITUTE [“EMPLOYEE SECURITIES”]
[“VESTAR SECURITIES”] UNDER A CERTAIN AMENDED AND RESTATED SECURITYHOLDERS AGREEMENT DATED AS OF SEPTEMBER [    ], 2014 AMONG THE ISSUER OF SUCH SECURITIES (THE “COMPANY”) AND CERTAIN OF THE COMPANY’S
SECURITYHOLDERS AND, AS SUCH, ARE SUBJECT TO CERTAIN VOTING PROVISIONS, PURCHASE RIGHTS AND RESTRICTIONS ON TRANSFER SET FORTH IN THE SECURITYHOLDERS AGREEMENT. A COPY OF SUCH SECURITYHOLDERS AGREEMENT WILL BE FURNISHED WITHOUT CHARGE BY THE COMPANY
TO THE HOLDER HEREOF UPON WRITTEN REQUEST.” 
 (b) Restricted Securities. Each instrument or certificate evidencing Securities
and each instrument or certificate issued in exchange or upon the Transfer of any Securities shall be stamped or otherwise imprinted with a legend substantially in the following form: 

“THIS SECURITY HAS NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED (THE “SECURITIES ACT”), AND MAY NOT BE
OFFERED OR SOLD UNLESS IT HAS BEEN REGISTERED UNDER THE SECURITIES ACT OR UNLESS AN EXEMPTION FROM REGISTRATION IS AVAILABLE (AND, IN SUCH CASE, AN OPINION OF COUNSEL REASONABLY SATISFACTORY TO THE COMPANY SHALL HAVE BEEN DELIVERED TO THE COMPANY TO
THE EFFECT THAT SUCH OFFER OR SALE IS NOT REQUIRED TO BE REGISTERED UNDER THE SECURITIES ACT).” 
 (c) Removal of Legends.
Whenever in the opinion of the Company and counsel reasonably satisfactory to the Company (which opinion shall be delivered to the Company in writing) the restrictions described in any legend set forth above cease to be applicable to any Securities,
the holder thereof shall be entitled to receive from the Company, without expense to the holder, a new instrument or certificate not bearing a legend stating such restriction. 

  
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 9.3 Severability. Whenever possible, each provision of this Agreement shall be interpreted
in such manner as to be effective and valid under applicable law, but if any provision of this Agreement is held to be invalid, illegal or unenforceable in any respect under any applicable law or rule in any jurisdiction, such invalidity, illegality
or unenforceability shall not affect any other provision or any other jurisdiction, but this Agreement shall be reformed, construed and enforced in such jurisdiction as if such invalid, illegal or unenforceable provision had never been contained
herein. 
 9.4 Entire Agreement. Except as otherwise expressly set forth herein, this document embodies the complete agreement and
understanding among the parties hereto with respect to the subject matter hereof and supersedes and preempts any prior understandings, agreements or representations by or among the parties, written or oral, which may have related to the subject
matter hereof in any way. 
 9.5 Successors and Assigns. Except as otherwise provided herein, this Agreement shall bind and inure to
the benefit of and be enforceable by the Company and its successors and assigns and the Securityholders and any subsequent holders of Securities and the respective successors and assigns of each of them, so long as they hold Securities. 

9.6 Counterparts. This Agreement may be executed in separate counterparts each of which shall be an original and all of which taken
together shall constitute one and the same agreement. 
 9.7 Remedies. The Company and the Securityholders shall be entitled to
enforce their rights under this Agreement specifically, to recover damages by reason of any breach of any provision of this Agreement (including costs of enforcement) and to exercise all other rights existing in their favor. The parties hereto agree
and acknowledge that money damages may not be an adequate remedy for any breach of the provisions of this Agreement and that the Company or any Securityholder may in its or his sole discretion apply to any court of law or equity of competent
jurisdiction for specific performance or injunctive relief (without posting a bond or other security) in order to enforce or prevent any violation of the provisions of this Agreement. 

  
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 9.8 Notices. Any notice provided for in this Agreement shall be in writing and shall be
either personally delivered, or mailed first class mail (postage prepaid) or sent by reputable overnight courier service (charges prepaid) to the Company at the address set forth below and to any other recipient at the address indicated on the
Company’s records, or at such address or to the attention of such other person as the recipient party has specified by prior written notice to the sending party. Notices will be deemed to have been given hereunder when sent by facsimile
(receipt confirmed) delivered personally, five days after deposit in the U.S. mail and one day after deposit with a reputable overnight courier service. The Company’s address is: 

NMH Investment, LLC 
 c/o Vestar
Capital Partners V, L.P. 
 245 Park Avenue, 41st Floor 

New York, New York 10167 

			
	Attention:	  	 James L. Elrod, Jr.
 Managing
Director


 with a copy to: 

Kirkland & Ellis LLP 

300 North LaSalle Street 

Chicago, Illinois 60654 

			
	Attention:	  	 Sanford E. Perl, P.C.
 Mark A. Fennell,
P.C.


 A copy of each notice given to the Company shall be given to Vestar (and no notice to the Company shall be effective until
such copy is delivered to Vestar) at the following addresses: 
 Vestar Capital Partners V, L.P. 

245 Park Avenue, 41st Floor 
 New
York, New York 10167 

			
	Attention:	  	 Steve Della Rocca
 General Counsel


 with a copy to: 

Kirkland & Ellis LLP 

300 North LaSalle Street 

Chicago, Illinois 60654 

			
	Attention:	  	 Sanford E. Perl, P.C.
 Mark A. Fennell,
P.C.


 9.9 Governing Law. The Delaware Limited Liability Company Act (and, following the conversion of the
Company into a corporation or the Company being merged into, or otherwise succeeded by, a corporation, the relevant state corporation law) shall govern all questions arising under this Agreement concerning the relative rights of the Company and its
stockholders. All other questions concerning the construction, validity and interpretation of this Agreement shall be governed by and construed in accordance with the domestic laws of the State of New York applicable to contracts made and to be
performed in the State of New York. 

  
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 9.10 Descriptive Headings. The descriptive headings of this Agreement are inserted for
convenience only and do not constitute a part of this Agreement. 
 9.11 Actions by Subsidiaries. Notwithstanding anything to the
contrary in this Agreement, to the extent that the Company has obligations under this Agreement that require cooperation or actions by a Subsidiary or former Subsidiary of the Company (e.g., certain of its obligations under Article V in the case
where a Registrable Security is common stock of a subsidiary of the Company) the Company shall only be required to use reasonable best efforts to satisfy such obligation. 

9.12 Effectiveness. This Agreement shall become effective only upon and as of the consummation of the initial sale to the public in an
underwritten public offering of the common stock of Civitas pursuant to the Form S-1 Registration Statement filed with the Securities and Exchange Commission on May 27, 2014 under the Securities Act of 1933, as amended (an
“IPO”), on or prior to December 31, 2014. Notwithstanding any implication herein to the contrary, this Agreement shall automatically be null and void and shall automatically be of no force and effect, and the Original Agreement
shall remain in full force and effect, if an IPO is not consummated on or prior to such date. 
 [REMAINDER OF PAGE INTENTIONALLY LEFT
BLANK] 
 [SIGNATURE PAGES FOLLOW] 

  
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 IN WITNESS WHEREOF, the parties hereto have executed this Securityholders Agreement on the day
and year first above written. 
  

							
	NMH INVESTMENT, LLC
		
	By:	 	  

		 	Name:	 	
		 	Title:	 	
	
	VESTAR CAPITAL PARTNERS V, L.P.
		
	By:	 	Vestar Associates V, L.P.,
		 	its General Partner
		
	By:	 	Vestar Managers V, Ltd.
		 	its General Partner
			
		 	By:	 	  

		 		 	Name:	 	
		 		 	Title:	 	Managing Director
	
	VESTAR/NMH INVESTORS, LLC
		
	By:	 	  

		 	Name:	 	
		 	Title:	 	
	
	EMPLOYEES:
	
	[TO COME]


 [Signature Page to Amended and Restated Securityholders Agreement]