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Mining Publication: The Work Crew Performance Model: A Method for Defining and Building Upon the Expertise Within an Experienced Work Force
Keywords: Experienced workers Inexperienced workers Task analysis
This page is archived for historical purposes and is no longer being maintained or updated. Contact NIOSH Mining if you need an accessible version.
Original creation date: February 1994
Authors: WJ Wiehagen, GT Lineberry
Conference Paper - February 1994
Download PDF Document (1.42 MB)
NIOSHTIC2 Number: 10012378
1994 SME Annual Meeting, Feb. 14-17, 1994, Albuquerque, New Mexico, preprint 94-186, Littleton, CO: Society for Mining, Metallurgy, and Exploration, Inc.; :1-25
This paper discusses a practical method for enhancing the performance of mining work crews. The method, described as the Work Crew Performance Model (WCPM), seeks to define performance variability within similar tasks of an underground work crew. Key components of the WCPM include: (1) job definition through task analyses; (2) the ranking of job elements by perceived cost consequence; (3) observational techniques to establish performance baselines; and (4) cost linkages between adherence to task procedures and measures of consequence for noncompliance. The components of this model emphasize a reliance on learning from a veteran work force and using that information to reinvest in strategies to enhance safety and efficiency. These strategies are not limited to technologic efforts but include consideration of the so-called "soft-skill technologies" aimed at reducing variability in individual performance and at effecting a continuous improvement in overall system effectiveness.
Image of publication The Work Crew Performance Model: A Method for Defining and Building Upon the Expertise Within an Experienced Work ForceConference Paper - February 1994
Download PDF Document (1.42 MB)
NIOSHTIC2 Number: 10012378
1994 SME Annual Meeting, Feb. 14-17, 1994, Albuquerque, New Mexico, preprint 94-186, Littleton, CO: Society for Mining, Metallurgy, and Exploration, Inc.; :1-25
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Page last reviewed: March 30, 2017
Page last updated: September 21, 2012
Content source: National Institute for Occupational Safety and Health, Mining Program
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