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  {WS087179v1 } 1    FRANCHISE DISCLOSURE DOCUMENT     The Joint Corp.  16767 N. Perimeter Dr., Suite 110   Scottsdale, Arizona 85260  Telephone (480) 245-5960  Website: www.thejoint.com  Email: eric.simon@thejoint.com    This disclosure document is for the right to own and operate a franchise (“Location Franchise”) in which you will  be responsible for operating and/or managing chiropractic clinics (“Clinic(s)”) that specialize in providing  chiropractic services to the general public at a specific location under the trademarks “The Joint®”, “The Joint  Chiropractic®, “The Joint...the chiropractic place®”, and other marks we authorize (“Marks”).      The total investment necessary to begin operation of a The Joint® franchise ranges from $203,797 to $380,697. This  includes $40,900 to $40,900 that must be paid to us or an affiliate.      This disclosure document (“Disclosure Document”) summarizes certain provisions of your franchise agreement and  other information in plain English.  Read this Disclosure Document and all accompanying agreements carefully.   You must receive this Disclosure Document at least fourteen (14) calendar days before you sign a binding  agreement with, or make any payment to us or an affiliate in connection with the proposed franchise sale.  Note,  however that no government agency has verified the information contained in this document.      You may wish to receive your Disclosure Document in another format that is more convenient for you.  To discuss  the availability of disclosures in different formats, contact Eric Simon at The Joint Corp., 16767 N. Perimeter Dr.,  Suite 110, Scottsdale, AZ  85260, telephone (480) 245-5960.    The terms of your contract will govern your franchise relationship.  Don’t rely on the Disclosure Document alone to  understand your contract.  Read your entire contract carefully. Show your contract and this Disclosure Document to  an advisor, like a lawyer or accountant.      Buying a franchise is a complex investment.  The information in this Disclosure Document can help you make up  your mind.  More information on franchising, such as “A Consumer’s Guide to Buying a Franchise,” which can  help you understand how to use this disclosure document is available from the Federal Trade Commission.  You  can contact the FTC at 1-877-FTC-HELP or by writing to the FTC at 600 Pennsylvania Avenue NW, Washington,  DC 20580.  You can also visit the FTC’s home page at www.ftc.gov for additional information on franchising.  Call  your state agency or visit your public library for other sources of information on franchising.      There may be laws on franchising in your state.  Ask your state agencies about them.          Issuance Date:  April 29, 2021        {WS087179v1 } i  How to Use this Franchise Disclosure Document   Here are some questions you may be asking about buying a franchise and tips on how to find  more information:  QUESTION WHERE TO FIND INFORMATION  How much can I earn?  Item 19 may give you information about outlet  sales, costs, profits or losses. You should also try  to obtain this information from others, like  current and former franchisees. You can find  their names and contact information in Item 20  or EXHIBIT F.   How much will I need to invest?  Items 5 and 6 list fees you will be paying to the  franchisor or at the franchisor’s direction. Item 7  lists the initial investment to open. Item 8  describes the suppliers you must use.   Does the franchisor have the financial  ability to provide support to my  business?   Item 21 or EXHIBIT D includes financial  statements. Review these statements carefully.   Is the franchise system stable, growing,  or shrinking?   Item 20 summarizes the recent history of the  number of company-owned and franchised  outlets.   Will my business be the only The Joint  business in my area?   Item 12 and the “territory” provisions in the  franchise agreement describe whether the  franchisor and other franchisees can compete  with you.   Does the franchisor have a troubled legal  history?   Items 3 and 4 tell you whether the franchisor or  its management have been involved in material  litigation or bankruptcy proceedings.   What’s it like to be a The Joint  franchisee?   Item 20 or EXHIBIT F lists current and former  franchisees. You can contact them to ask about  their experiences.   What else should I know?  These questions are only a few things you  should look for. Review all 23 Items and all  Exhibits in this disclosure document to better  understand this franchise opportunity. See the  table of contents.     {WS087179v1 } i  What You Need To Know About Franchising Generally    Continuing responsibility to pay fees. You may have to pay royalties and other fees  even if you are losing money.     Business model can change. The franchise agreement may allow the franchisor to  change its manuals and business model without your consent. These changes may require  you to make additional investments in your franchise business or may harm your  franchise business.     Supplier restrictions. You may have to buy or lease items from the franchisor or a  limited group of suppliers the franchisor designates. These items may be more expensive  than similar items you could buy on your own.     Operating restrictions. The franchise agreement may prohibit you from operating a  similar business during the term of the franchise. There are usually other restrictions.  Some examples may include controlling your location, your access to customers, what  you sell, how you market, and your hours of operation.     Competition from franchisor. Even if the franchise agreement grants you a territory, the  franchisor may have the right to compete with you in your territory.     Renewal. Your franchise agreement may not permit you to renew. Even if it does, you  may have to sign a new agreement with different terms and conditions in order to  continue to operate your franchise business.     When your franchise ends. The franchise agreement may prohibit you from operating a  similar business after your franchise ends even if you still have obligations to your  landlord or other creditors.     Some States Require Registration     Your state may have a franchise law, or other law, that requires franchisors to  register before offering or selling franchises in the state. Registration does not mean that  the state recommends the franchise or has verified the information in this document. To  find out if your state has a registration requirement, or to contact your state, use the  agency information in EXHIBIT “A”.      Your state also may have laws that require special disclosures or amendments be  made to your franchise agreement. If so, you should check the State Specific Addenda.  See the Table of Contents for the location of the State Specific Addenda.       {WS087179v1 } ii  Special Risks to Consider About This Franchise    Certain states require that the following risk(s) be highlighted:     1. Out-of-State Dispute Resolution. The franchise agreement requires you to resolve  disputes with the franchisor by mediation and/or litigation only in Arizona. Out-of-state  mediation or litigation may force you to accept a less favorable settlement for disputes. It  may also cost more to mediate or litigate with the franchisor in Arizona than in your own  state.        2. Spousal Liability. Your spouse must sign a document that makes your spouse liable for all  financial obligations under the franchise agreement even though your spouse has no  ownership interest in the franchise. This guarantee will place both your and your spouse’s  marital and personal assets, perhaps including your house, at risk if your franchise fails.      3. Mandatory Minimum Payments. You must make minimum royalty or advertising fund  payments, regardless of your sales levels. Your inability to make the payments, may result  in termination of your franchise and loss of your investment.     Certain states may require other risks to be highlighted. Check the “State Specific Addenda” (if  any) to see whether your state requires other risks to be highlighted.              





 






  {WS087179v1 }     REQUIRED BY THE STATE OF MICHIGAN  The state of Michigan prohibits certain unfair provisions that are sometimes in franchise documents.   If any of the following provisions are in these franchise documents, the provisions are void and cannot be  enforced against you.    (a) A prohibition of the right of a franchisee to join an association of franchisees.    (b) A requirement that a franchisee assent to a release, assignment, novation, waiver, or estoppel which  deprives a franchisee of rights and protections provided in this act. This shall not preclude a franchisee, after  entering into a franchise agreement, from settling any and all claims.  (c) A provision that permits a franchisor to terminate a franchise prior to the expiration of its term  except for good cause. Good cause shall include the failure of the franchisee to comply with any lawful provision of  the franchise agreement and to cure such failure after being given written notice thereof and a reasonable  opportunity, which in no event need be more than 30 days, to cure each failure.  (d) A provision that permits a franchisor to refuse to renew a franchise without fairly compensating the  franchisee by repurchase or other means for the fair market value at the time of expiration of the franchisee’s  inventory, supplies, equipment, fixtures, and furnishings. Personalized materials which have no value to the  franchisor and inventory, supplies, equipment, fixtures, and furnishings not reasonably required in the conduct of  the franchised business are not subject to compensation. This subsection applies only if (i) the term of the franchise  is less than 5 years and (ii) the franchisee is prohibited by the franchise or other agreement from continuing to  conduct substantially the same business under another trademark, service mark, trade name, logotype, advertising,  or other commercial symbol in the same area subsequent to the expiration of the franchise or the franchisee does  not receive at least 6 months’ notice of franchisor’s intent not to renew the franchise.  (e) A provision that permits the franchisor to refuse to renew a franchise on terms generally available  to other franchisees of the same class or type under similar circumstances. This section does not require a renewal  provision.  (f) A provision requiring that mediation or litigation be conducted outside this state. This shall not  preclude the franchisee from entering into an agreement, at the time of mediation, to conduct mediation at a  location outside this state.  (g) A provision which permits a franchisor to refuse to permit a transfer of ownership of a franchise,  except for good cause. This subdivision does not prevent a franchisor from exercising a right of first refusal to  purchase the franchise. Good cause shall include, but is not limited to:  (i) The failure of the proposed transferee to meet the franchisor’s then-current reasonable qualification  or standards.  (ii) The fact that the proposed transferee is a competitor of the franchisor or sub-franchisor.  (iii) The unwillingness of the proposed transferee to agree in writing to comply with all lawful  obligations.  (iv) The failure of the franchisee or proposed transferee to pay any sums owing to the franchisor or to  cure any default in the franchise agreement existing at the time of the proposed transfer.  (h) A provision that requires the franchisee to resell to the franchisor items that are not uniquely  identified with the franchisor. This subdivision does not prohibit a provision that grants to a franchisor a right of  first refusal to purchase the assets of a franchise on the same terms and conditions as a bona fide third party willing  and able to purchase those assets, nor does this subdivision prohibit a provision that grants the franchisor the right  to acquire the assets of a franchise for the market or appraised value of such assets if the franchisee has breached  the lawful provisions of the franchise agreement and has failed to cure the breach in the manner provided in    {WS087179v1 }   subdivision (c).  (i) A provision which permits the franchisor to directly or indirectly convey, assign, or otherwise  transfer its obligations to fulfill contractual obligations to the franchisee unless a provision has been made for  providing the required contractual services.  The fact that there is a notice of this offering on file with the attorney general does not constitute approval,  recommendation, or endorsement by the attorney general.    Any questions regarding this notice should be directed to the Attorney General’s Department for the State  of Michigan, Consumer Protection Division, Franchise Section, 670 Law Building, 525 W. Ottawa Street, Lansing,  Michigan 48913, (517) 373-7117.         {WS087179v1 }     TABLE OF CONTENTS  ITEM PAGE    1. THE FRANCHISOR, AND ANY PARENTS, PREDECESSORS AND AFFILIATES 1  2. BUSINESS EXPERIENCE 7  3. LITIGATION 9  4. BANKRUPTCY 11  5. INITIAL FEES 12  6. OTHER FEES 14  7. ESTIMATED INITIAL INVESTMENT 19  8. RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES 23  9. FRANCHISEE’S OBLIGATIONS 26  10. FINANCING 28  11. FRANCHISOR’S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING  29  12. TERRITORY 40  13. TRADEMARKS 42  14. PATENTS, COPYRIGHTS AND PROPRIETARY INFORMATION 45  15. OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE  BUSINESS 47  16. RESTRICTIONS ON WHAT THE FRANCHISE OWNER MAY SELL 48  17. RENEWAL, TERMINATION, TRANSFER AND DISPUTE RESOLUTION 49  18. PUBLIC FIGURES 53  19. FINANCIAL PERFORMANCE REPRESENTATIONS 54  20. OUTLETS AND FRANCHISEE INFORMATION 66  21. FINANCIAL STATEMENTS 75  22. CONTRACTS 76  23. RECEIPT 77        EXHIBITS TO DISCLOSURE DOCUMENT:  A — STATE ADMINISTRATORS/AGENTS FOR SERVICE OF PROCESS  B — FRANCHISE AGREEMENT FOR LOCATION FRANCHISES  C — OPERATIONS MANUAL FOR LOCATION FRANCHISES: TABLE OF CONTENTS  D — FINANCIAL STATEMENTS OF FRANCHISOR  E — CONFIDENTIALITY AGREEMENT  F — LIST OF FRANCHISEES  G — FORM UCC-1 FINANCING STATEMENT  H — MANAGEMENT AGREEMENT  I — AMENDMENT TO WAIVE MANAGEMENT AGREEMENT  J — STATE-SPECIFIC DISCLOSURES  K — REQUIRED VENDOR AGREEMENTS  L — FORM OF TRANSFER AGREEMENT AND GENERAL RELEASE AGREEMENT  M — LETTER OF INTENT  N — FORM OF ASSET AND FRANCHISE AGREEMENT PURCHASE AGREEMENT  O — STATE EFFECTIVE DATES  P — RECEIPTS      {WS087179v1 } 1  Item 1  THE FRANCHISOR, AND ANY PARENTS,   PREDECESSORS AND AFFILIATES    To simplify the language in this Disclosure Document, the following terms have the meanings given to them below:    “We” or “us” means The Joint Corp., the franchisor, but does not the franchisor’s officers, directors, agents or  employees.      “You” means the person who buys a franchise from us.      “Owners” means the principal shareholders, partners or members holding an ownership interest in you if you are a  corporation, partnership, limited liability company, or other business entity.     “Marks” means the trademarks “The Joint®”, “The Joint Chiropractic®, “The Joint...the chiropractic place®” and  any other marks we authorize for use by The Joint® chiropractic clinics.    “Clinic” means any chiropractic clinic that operates under the Marks and specializes in providing chiropractic  services and products to the general public through licensed chiropractic professionals, including clinics operated  by us, our affiliates, you or our other franchisees.      “Location Franchise” or “Franchised Business” means the franchised business offered under this Disclosure  Document for the operation and/or management of a Clinic.     The Franchisor, and any Parents Predecessor and Affiliates.      We are a Delaware corporation that was created on March 10, 2010. On November 14, 2014, The Joint Corp.  became a publicly traded company on the NASDAQ exchange.  Our principal business address is 16767 N.  Perimeter Dr., Suite 110, Scottsdale, Arizona 85260 and our telephone number is (480) 245-5960.  Our agent for  service of process is disclosed in Exhibit A. We operate under our corporate name as well as the names “The Joint”  and “The Joint Chiropractic.”     We do not have any parent companies or predecessors. We do not have any affiliates that offer, or have ever  offered, franchises in this or any other line of business. We do not have any affiliates that provide goods or services  to our franchisees.     Our Business.      We offer franchises for Location Franchises and franchises for Regional Developer Businesses. We have never  offered franchises in any other line of business.     The franchise offered under this Disclosure Document is for a Location Franchise. We have offered Location  Franchises since 2010. We offer Location Franchises to persons or legal entities that meet our qualifications, and  are willing to undertake the investment and effort to own and operate Franchised Businesses that will own, operate  and/or manage Clinics.  If you are an unlicensed person, you may own and operate a Clinic only if it is permissible  under applicable law; otherwise, you may only manage a Clinic for a licensed person or entity that is authorized to  own and operate a Clinic.      We have also offered franchises for Regional Developer Businesses since 2011, although we temporarily  discontinued offering franchises for Regional Developer Businesses from December 2013 until November 2016. As  of December 31, 2020, we have sold a total of 44 franchises for Regional Developer Businesses. The franchisee  that is granted the right to operate a Regional Developer Business is referred to as a “Regional Developer.” Note  that the term “Regional Developer” as used in this Disclosure Document has the same definition and meaning as an  





 






  {WS087179v1 } 2  “Area Representative” under the NASAA Multi-Unit Commentary adopted in September 2014. Regional  Developer Businesses are offered under a separate disclosure document.      Regional Developers have a continuing right to solicit potential purchasers for our Location Franchises in a defined  territory. Regional Developers also provide development and ongoing franchise support services to the Location  Franchises within a defined territory. However, Regional Developers do not have any management responsibility  relating to the sale or operation of franchises.  Depending on your area, you may have an existing Regional  Developer that assists us with your Location Franchise. If your Location Franchise is located in an area where we  have Regional Developer, the Regional Developer will provide, on our behalf, certain franchise sales and support  services to you.     We currently own, operate and/or manage several Clinics in Arizona, California, Georgia, New Mexico, North  Carolina and South Carolina. These Clinics operate under our Marks, but are not subject to the terms of any  franchise agreements. However, in some instances we have entered into Management Agreements with P.C.s (see  explanation below) who own the Clinics that we manage. We acquired some of these Clinics from franchisees in  late 2014 and early 2015, and developed others on our own. We intend to continue to own, build, acquire, operate  and/or manage Clinics throughout the U.S., and possibly other countries.      We are not currently engaged in any line of business other than: (i) offering Location Franchises and franchises for  Regional Developer Businesses; and (ii) owning, operating and/or managing Clinics as described above.     The Franchised Business    The Joint® chiropractic clinics offer chiropractic services to the general public under the Marks utilizing a  membership model. The Location Franchise offered under this Disclosure Document is for ownership and/or  management of a Clinic.     In some cases, the franchisee owns and operates both the Franchised Business and the Clinic. This is typically the  case where the franchisee is a licensed healthcare professional. If the franchisee is not a licensed healthcare  professional, then applicable law may prohibit the franchisee from owning and operating the Clinic. In those cases,  the franchisee owns and operates the Franchised Business but enters into a Management Agreement with a separate  professional legal entity that will own and operate the Clinic. This structure is referred to as the Professional  Corporation/Management Company Structure. The Professional Corporation/Management Company Structure is  described in more detail below under the Section entitled “Laws and Regulations.”     If we grant you a Location Franchise, you must sign a Franchise Agreement. Our current form of Franchise  Agreement is attached to this Disclosure Document as Exhibit B. The Franchise Agreement grants you the right to  establish and operate a Location Franchise using our Marks from a site that must be approved by us. You must  operate your Location Franchise in strict compliance with: (i) all of the terms and conditions of the Franchise  Agreement; (ii) all standards and procedures that we specify (the “System”); and (iii) all mandatory provisions  contained within our Manual for Location Franchises, as may be changed from time to time (“the Manual”).     Currently, the Clinics associated with Franchised Businesses are typically located in highly trafficked strip malls or  other similarly suitable locations, or other locations, such as medical or corporate centers where chiropractic clinics  are typically located.  However, in the future we may offer the right to operate a Franchised Business in a “Non- Traditional Site.”  For purposes of this Disclosure Document, a “Non-Traditional Site” means any site or channel  that generates customer traffic flow that is independent from the general customer traffic flow of the surrounding  area, including on or within the confines or premises of military bases, shopping malls or centers, stadiums, major  industrial or office complexes, parking lots or structures, mobile vehicles, airports, hotels, resorts, school campuses,  train stations, travel plazas, toll roads, casinos, hospitals, theme parks, and sports or entertainment venues. “Non- Traditional Sites” also may include the establishment and operation of a Clinic within a  pre-existing business that  does not operate under the Marks. For example, Clinics established within an urgent care center, retail store, or  medical spa would qualify as Non-Traditional Sites. We would expect to grant franchises for Non-Traditional Sites  in self-contained locations such as college or university campuses, airports, hospitals, or sports arenas.    {WS087179v1 } 3    Market and Competition.      The market for Location Franchises includes all individuals who desire chiropractic care.    If you open a Franchise Business, the competition for the Clinic associated with your Franchised Business will  include other businesses or professionals offering similar products and services to individuals.  These competitors  may include other chiropractic clinics, physical therapy specialists, hospitals and other medical facilities and  franchises.  Your Franchised Business may also face competition from businesses or professionals who operate  multi-disciplinary medical and/or health practices, which offer chiropractic care along with other medical and  health services to their clients or patients.       Laws and Regulations.       Professional Corporation/Management Company Structure    Except where unlicensed ownership and operation of a Clinic is allowed by applicable law, each Clinic must be  owned and operated by one or more licensed professionals (typically chiropractors) that will provide chiropractic  services in the state in which the Clinic is located. In those states that require a Professional Corporation (“P.C.”)  (or similar entity, such as a professional limited liability company structure) to own and/or operate a chiropractic  Clinic. If you are not a licensed professional and your state requires a P.C., then you, as the franchisee, will supply  management and general business services to the P.C., who in turn will own and operate the chiropractic Clinic. In  these situations, we expect the licensed professionals (typically chiropractors) will form the “P.C.” and operate it in  accordance with local and state laws.      If you are not a licensed professional and your state requires a P.C., then you must sign both a Franchise Agreement  with us to operate the Location Franchise and a management agreement (“Management Agreement”) with a P.C.  before you begin operating the Franchised Business. Our current form of Management Agreement is attached to  this Disclosure Document Exhibit H.  Depending on the law of your state, if you are a licensed chiropractic  professional and/or have your own P.C., you may not be required to execute a Management Agreement. Under a  Management Agreement, a non-chiropractor franchisee will: (i) provide the P.C. with management, administrative  services and general business and operational support consistent with the System; and (ii) generally support the  P.C.’s chiropractic Clinic and its delivery of chiropractic services and related products to patients at the Clinic in  compliance with all applicable laws and regulations.     If you are not a licensed professional, we strongly recommend that you hire a local healthcare lawyer to advise you  on  healthcare laws that will apply to your Franchised Business. You must use our applicable standard form of  Management Agreement. However, you should have this form reviewed by your healthcare lawyer to determine  whether any changes are necessary to comply with applicable state or local laws. We provide you a generic form of  Management Agreement. It is your responsibility to ensure that it complies with the laws and regulations of your  state.  If needed, you may negotiate the monetary terms and certain other discretionary business terms of your  relationship as a management company for the P.C. that will own and operate the Clinic and deliver chiropractic  services for your Location Franchise. You must obtain our written approval of the final Management Agreement  prior to signing it with a P.C.  Prior to entering into any agreement with a P.C., you must also submit information  about the P.C. and its licensed professionals, and their credentials, for our approval. You must maintain a current,  conforming and compliant Management Agreement with a valid and approved P.C. who is in regulatory good  standing at all times during the operation of the Franchised Business. You must obtain a credentialing report on  every chiropractor that will provide chiropractic services at the Clinic (including you, if you are a chiropractor) to  ensure that the chiropractor is properly licensed and in good standing.     The P.C. is responsible for employing and controlling chiropractors and any other chiropractic professionals and  staff of the Clinic who provide actual chiropractic services to be delivered at the Clinic. A non-chiropractor  franchisee may NOT provide nor direct the administering of any actual chiropractic services, nor supervise, direct,  control or suggest to the P.C. or its licensed chiropractors the manner in which the P.C. or its licensed chiropractors    {WS087179v1 } 4  provide or administer actual chiropractic services to patients (unless we enter into a “Waiver Agreement” with the  franchisee as described further below). Due to various federal and state laws regarding the practice of chiropractic  medicine, and the ownership and operation of chiropractic Clinics and health care businesses that provide  chiropractic services, it is critical that any unlicensed franchisee does not engage in practices that are, or may  appear to be, the practice of chiropractic medicine. The P.C. is responsible for, and must offer all chiropractic  services in accordance with, all manner of law and regulation, a conforming Management Agreement and the  System. It is your sole responsibility to operate in compliance with all applicable state and federal laws in relation  to privacy and security of individually identifiable information.    You must also ensure that your relationship with the P.C. complies with all laws and regulations. The P.C. who  owns the Clinic must comply with all laws and regulations and secure and maintain in force all required licenses,  permits and certificates relating to the operation of a Clinic. Franchisees may assist the P.C. in its effort to comply  with such laws and regulations, but must do so under the direction of the P.C.  Each state has medical, nursing,  physician assistant, cosmetology, naturopathic, chiropractic and other boards that determine rules and regulations  regarding their respective members and the scope of services that may legally be offered by their members. The  laws and regulations generally include requirements for the medical providers to hold required state licenses and  registrations to work as chiropractors and chiropractic assistants in the state where the Clinic is located, and to hold  required certifications by, or registrations in, any applicable professional association or registry. These laws and  regulations vary from state to state and may change from time to time.    Ownership and Operation of Clinics By Unlicensed Persons    In some states, it may be legally permissible for a non-chiropractor to both own and operate a Clinic and a Location  Franchise, including hiring chiropractic and other professional personnel and providing chiropractic services to  patients at the Clinic. If you are not a licensed professional and you determine that the laws applicable to  chiropractic services in your state permit you to both own and operate a Clinic and a Location Franchise, you may  request that we waive certain of the requirements of the Franchise Agreement related to separating the operation of  the chiropractic aspects of the Clinic from the business management aspects of the Location Franchise. In  particular, you: (a) may not need to enter into a Management Agreement with a P.C. that would, as a separate  entity, own and operate the Clinic and provide all chiropractic services, and (b) may be able to directly hire and  supervise chiropractic professionals.  Any waiver, or any modification of our standards, would be subject to  compliance with all applicable laws and regulations. If we agree to do a waiver, you must enter into an Amendment  to Waive Management Agreement (“Waiver Agreement”) in the form attached to this Disclosure Document as  Exhibit I. Under the Waiver Agreement, you agree that, instead of entering into the Management Agreement with a  separate P.C., you will: (a) operate the Clinic, including performing all responsibilities and obligations of the “P.C.”  under the Management Agreement; and (b) manage the Clinic as required by the Franchise Agreement and perform  all of the responsibilities and obligations of the “Company” under the Management Agreement in compliance with  all applicable laws and regulations.      You are responsible for operating in full compliance with all laws that apply to a Location Franchise and Clinic,  and you must make your own determination as to your legal compliance obligations. The laws applicable to your  Clinic may change. If any new or amended law or regulation is enacted in your state that would render your  operation of the Clinic through a single entity (or otherwise) unlawful, you must immediately advise us of such new  or amended law or regulation as well as the measures you intend to take to bring your Locational Franchise and  Clinic into compliance with such new or amended law or regulation, including (if applicable) entering into a  Management Agreement with a P.C. Similarly, if we discover and notify you of any such laws, you must  immediately implement any changes that are necessary to comply with the new or amended law or regulation,  including (if applicable) entering into a Management Agreement with a P.C.      Regardless of whether you are licensed or an unlicensed person or entity, you, as the franchisee, must not engage in  the practice of chiropractic medicine, nursing, or any other profession that requires specialized training or  certification, unless you are properly licensed to do so. The Franchise Agreement and Management Agreement will  not interfere with, affect or limit the independent exercise of medical judgment by the P.C. and its professional  staff.  It will be your responsibility for researching all applicable laws, and we strongly advise that you consult with    {WS087179v1 } 5  an attorney and/or contact local, state and federal agencies before signing a Franchise Agreement with us, or a  Management Agreement with a P.C., to determine your legal obligations and evaluate the possible effects on your  costs and operations.    Other Laws and Regulations    You are responsible for operating in full compliance with all laws that apply to your Franchised Business and any  Clinics that you own, operate and/or manage. The medical industry is heavily regulated. These laws may include  federal, state and local regulations relating to: the practice of chiropractic medicine and the operation and licensing  of chiropractic services; the relationship of providers and suppliers of health care services, on the one hand, and  chiropractors and clinicians on the other, including anti-kickback laws (including the Federal Medicare Anti- Kickback Statute and similar state laws); restrictions or prohibition on fee splitting; physician self-referral  restrictions (including the federal “Stark Law” and similar state laws); payment systems for medical benefits  available to individuals through insurance and government resources (including Medicare and Medicaid); privacy  of patient records (including the Health Insurance Portability and Accountability Act of 1996); use of medical  devices; and advertising of medical services. While not all of these laws and regulations will be applicable to all  Clinics, depending on location and services provided, it is important to be aware of and compliant with the  regulatory framework. You should ensure that all employees that will work with patients in your Franchised  Business undergo a background check.      You must secure and maintain in force all required licenses, permits and certificates relating to the operation of the  Franchised Business and the other licenses applicable to Clinics. You must not employ any person in a position that  requires a license unless that person is currently licensed by all applicable authorities and a copy of the license or  permit is in your business files and displayed as may be required. You must comply with all state and local laws  and regulations regarding the management of any Clinic.    You must also ensure that your relationship with any P.C. for which you manage Clinics complies with all laws and  regulations, and that the P.C. complies with all laws and regulations and secures and maintains in force all required  licenses, permits and certificates relating to the operation of a Clinic. Each state has medical, nursing, physician  assistant, cosmetology, naturopathic, chiropractic and other boards that determine rules and regulations regarding  their respective members and the scope of services that may legally be offered by their members. The laws and  regulations generally include requirements for the medical providers to hold required state licenses and registrations  to work as chiropractors and chiropractic assistants in the state where the Clinic is located, and to hold required  certifications by, or registrations in, any applicable professional association or registry. If a state or jurisdiction has  such a law or regulation, these laws and regulations are likely to vary from state to state, and these may change  from time to time.    Based on our review of the laws of the various states, we expect that you will be required to work with a P.C. in the  following states: Arkansas, California, Colorado, District of Columbia, Florida, Hawaii, Illinois, Kansas, Kentucky,  Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island,  South Dakota, Tennessee, Washington, West Virginia, and Wyoming.  However, you may be required to work with  a P.C. in other states, depending on how those states interpret their own laws. Some states have not explicitly stated  whether an unlicensed person can own and/or operate a chiropractic Clinic in their state.  You understand that it is  your responsibility to operate your Location Franchise in compliance with the laws and regulations of your state.  This may mean that you may have to alter the structure of your franchise and begin working with a P.C., if the state  you operate in does not allow, or decides to no longer allow, an unlicensed person from owning and/or operating a  chiropractic Clinic.     Some states may permit an unlicensed person from owning and operating a chiropractic Clinic, but require you to  first obtain a license or permit (i.e., Alabama, Massachusetts). You understand that it is your responsibility to obtain  all necessary licenses or permits to operate your Location Franchise.       In addition, you must operate the Franchised Business in full compliance with all applicable laws, ordinances and  regulations, including, without limitation, government regulations relating to occupational hazards, health, HIPAA,  





 






  {WS087179v1 } 6  data privacy and recordkeeping regulations and guidance, EEOC, OSHA, discrimination, employment, sexual  harassment, worker's compensation and unemployment insurance and withholding and payment of federal and state  income taxes, social security taxes and sales and service taxes.  You agree to execute all documents, including  documents with us, our agents, affiliates, etc., or others, to ensure compliance with any applicable laws, whether  such laws are applicable now or in the future.  You should consult with your attorney concerning those and other  local laws and ordinances that may affect the operation of your Franchised Business.          {WS087179v1 } 7  Item 2  BUSINESS EXPERIENCE    Peter D. Holt – President and Chief Executive Officer    Mr. Holt became our President and Chief Executive Officer in August 2016.  From June 2016 to August 2016, Mr.  Holt served as our acting Chief Executive Officer.  From May 2016 to June 2016, Mr. Holt served as our Chief  Operating Officer.     Jake Singleton – Chief Financial Officer    Mr. Singleton became Chief Financial Officer for The Joint Corp. in November 2018. From June 2015 to  November 2018, Mr. Singleton served as our Corporate Controller.      Amy Karroum- Vice President, Human Resources    Mrs. Karroum became Vice President of The Joint Corp. in October 2017.  From June 2015 to October 2017 Mrs.  Karroum was Director of Human Resources for The Joint Corp.      Eric Simon – Vice President of Franchise Sales and Development    Mr. Simon became the Vice President of Franchise Development for The Joint Corp. in November 2016.  From  November 2014 to October 2016, he was the Director of Franchise Development for AAMCO Transmissions, Inc.,  in Horsham, PA.      Jorge Armenteros – Vice President of Operations    Mr. Armenteros joined The Joint as Vice President of Operations on January 16, 2017.  Previously, Mr. Armenteros  held positions as Sr. Vice President of Franchise Operations and Development at Campero USA Corporation in  Dallas, TX, from January 2007 to May 2016.      Jason Greenwood- Vice President of Marketing     Mr. Greenwood started with The Joint Corp in January of 2018.  From October 2014 to January 2018, Mr.  Greenwood was the Chief Marketing Officer at Peter Piper, Inc.      Manjula Sriram - Vice President, Information Technology    Ms. Sriram joined The Joint as the Vice President of Information Technology in March 2018.  Prior to joining The  Joint, Ms. Sriram was Director of Customer Implementation and Support at Early Warning Services from April  2015 to March 2018.          Dr. Steve Knauf – Executive Director of Chiropractic and Compliance    Dr. Knauf has served as the Executive Director of Chiropractic and Compliance since August 2020. From January  2017 to July 2020, he served as our Director of Chiropractic and Compliance. He was a Senior Doctor of  Chiropractic for us in Scottsdale, AZ from July 2015 to January 2017.     Matthew E. Rubel- Lead Director     Matthew E. Rubel has served as a director since June of 2017. From July 2018 through the present, Mr. Rubel has  served as Chairman of MidOcean Private Equity Consumer Group and Chairman of KidKraft. From August 2017  to the present, Mr. Rubel has served as the Lead Director for The Joint Corp. From March 2016 to March 2017, Mr.    {WS087179v1 } 8  Rubel served as CEO, President, and Board Member of Varsity Brands in Dallas, Texas. Previously, starting in  June 2015, Mr. Rubel served as a Senior Advisor at Roark Capital Group in Atlanta, Georgia.     Ronald DaVella – Director    Mr. DaVella became a member of the Board of Directors for The Joint Corp. in November 2014.  From August  2020 to the present, Mr. DaVella has served as a Board Member and Director for Delta Dental of AZ in Phoenix,  Arizona. From November 2020 to the present, Mr. DaVella has served as a Board Member and Director for Mobile  Holding Properties, LLC in Atlanta, Georgia. From January 2021 to the present, Mr. DaVella has served as a Board  Member and Director for NorthStar Security Holdings in Phoenix, Arizona. From April 2020 to the present, Mr.  DaVella has served as COO and CEO of AURA Ventures in Las Vegas, Nevada. From April 2019 to January 2020,  Mr. DaVella served as the VP of Finance of The Alkaline Water Co. in Scottsdale, Arizona. From May 2017 to  March 2019, Mr. DaVella served as Chief Financial Officer of NanoFlex Power Corp. in Scottsdale, Arizona. From  February 2016 to May 2017, Mr. DaVella served as the Chief Financial Officer for Amazing Group, Inc. in  Houston, Texas.  From March 2016 to May 2017, Mr. DaVella served as the Chief Financial Officer for Amazing  Lash Studios Franchise, LLC in Houston, TX.  Since August 2015, Mr. DaVella has been the owner of Katherine’s  Lashes, LLC in Chandler, AZ, which is a franchisee of Amazing Lash Studios.      James Amos – Director    Mr. Amos became a member of the Board of Directors for The Joint Corp. in September 2015. Mr. Amos has  served on the Board of Mortgage Contract Services in Flower Mount Texas since January 2017.  From February  2015 to July 2017, Mr. Amos served as the President and CEO of the National Center for Policy Analysis in Dallas,  Texas.  From February 2014 to the present, Mr. Amos has served as Principal of Eagle Alliance Investments, LLC  in Dallas, Texas. From February 2009 to the present, Mr. Amos has been the Chairman of Agile Pursuits  franchising a wholly owned subsidiary of Proctor and Gamble, in Cincinnati, Ohio. From January 2001 to the  present, Mr. Amos has also served on the Board of Directors for the International Franchise Association in  Washington, D.C.     Suzanne M. Decker- Director     Ms. Decker became a member of the Board of Directors for The Joint Corp. in May 2017. Since April 2017, Ms.  Decker has served as the Chief Human Resource Officer for Aspen Dental management Inc. (ADMI) in Syracuse,  NY.  From June 2015 to April 2017, Ms. Decker served as the Senior Vice-President of Human Resources for  ADMI in Syracuse, NY.     Abe Hong- Director    Mr. Hong became a member of the Board of Directors for The Joint Corp. in Directors June 2018.   August of 2017  to February of 2020, Mr. Hong served as the Executive Vice President and Chief Information Officer of Discount  Tire in Scottsdale, Arizona.   From November 2012 to August 2017, Mr. Hong served as the Senior Vice President  and Chief Information Officer at Red Rock Resorts in Summerlin, Nevada.    Glenn Krevlin- Director    Mr. Krevlin became a member of the Board of Directors for The Joint Corp. in May 2019.   Since Jan. of 2001 Mr.  Krevlin has served as Founder and Managing Partner of GLENHILL Capital in New York, New York.           {WS087179v1 } 9  Item 3  LITIGATION    Andrew Franklin v. Herman Miller, Inc., et al, Case No. 653370/2020, filed on July 7, 2020 in the Supreme  Court of New York: Commercial Division.    This lawsuit involves one of our Directors, Glenn Krevlin, but is unrelated to us, our System or our franchisees. The  Plaintiff, Andrew Franklin, filed suit against Herman Miller, Inc., HM Catalyst, Inc., Brian Walker, Hezron  Timothy Lopez, Gregory Bylsma, David Lutz, Mary Vermeer Andringa, David Brandon, Douglas French, The  Estate of J. Barry Griswell, Sr., John R. Hoke III, Lisa Kro, Heidi Manheimer, Dorothy Terrell, David Ulrich,  Michale Volkema, Glenhill Advisors LLC, Glenhill Capital LP, Glenhill Capital Management LLC, Glenhill  Concentrated Long Master Fund LLC, Glenhill Special Opportunities Master Fund LLC, John Edelman, Glenn  Krevlin, John McPhee, William Sweedler, Seth Shapiro, Lorraine Disanto, Windsong DB DWR II, LLC, Windsong  DWR, LLC, Windsong Brands, LLC, Foley & Lardner LLP, Kevin Makowski, Carl Kugler, Ellenoff Grossman &  Schole LLP, Douglas Ellenoff, Richard Baumann, Matthew Gray, Joshua Englard, Financo LLC, and Lee Helman  (“Defendants”). The Plaintiff is a minority shareholder in Design Within Reach (“DWR”). The Plaintiff claims that,  following a change of control of DWR, Mr. Krevlin and other Defendants engaged in certain misconduct and  tactics to deprive DWR minority shareholders of stock issuance and stock value by: (1) approving a self-dealing,  underpriced, dilutive stock issuance; (2) approving a void issuance of DWR common stock based on purported  conversion of non-existent shares of preferred stock; and (3) engaging in tactics resulting in Defendant’s obtaining  a disproportionate share of the value of DWR when DWR was sold in 2014. The Complaint alleges and seeks: (1)  equitable accounting and erroneous closing price per share; (2) breach of fiduciary duty of loyalty: (3) fraud; (4)  aiding and abetting breach of fiduciary loyalty; (5) aiding and abetting fraud; (6) rescissory damages; (7)  declaratory judgments; and (8) inter alia, judgment for Plaintiff for all losses and damages sustained as a result of  the wrongs alleged. The lawsuit is pending.     Of note, a prior lawsuit was filed by Andrew Franklin and Charles Almond (as Trustee for the Almond Family  2001 Trust) (‘Plaintiffs’) on December 19, 2014 in the Court of Chancery of the State of Delaware (Case No.  10477-CB) against Glenhill Advisors LLC, Glenhill Capital LP, Glenhill Capital Management LLC, Glenhill  Concentrated Long Master Fund LLC, Glenhill Special Opportunities Master Fund LLC, John Edelman, Glenn  Krevlin, John McPhee, William Sweedler, Windsong DWR, LLC, Windsong Brands, LLC, Herman Miller, Inc.,  and HM Catalyst, Inc. (‘Defendants’). On August 17, 2018, the Court of Chancery issued a Memorandum Opinion,  entering a judgment in favor of all Defendants and against Plaintiffs on all claims. The Plaintiff subsequently filed  the suit described above.     Carmel Mountain et al. v. The Joint, Case No. 01-15-0004-1604 (arbitration demand filed on July 7, 2015;  dismissed with prejudice on December 20, 2016).    Six former and/or current franchisees (Carmel Mountain The Joint Enterprises, Inc., Carmel Valley The Joint  Enterprises, Inc., Carmel Valley The Joint Enterprises, Inc., Funny Bones, LLC, Global Family Enterprises, LLC;  Menifee The Joint Enterprises, Inc., Poway The Joint Enterprises, Inc., R&D Management Solutions, LLC; Rancho  Bernado The Joint Enterprises, Inc., Timothy Reed and Jamey Jacquemond, Santee The Joint Enterprises, Inc., SJD  Corp., Solano Beach The Joint Enterprises, Inc., and Southern California The Joint Enterprises, Inc., ‘Claimants’)  filed a Demand for Arbitration against The Joint Corp. alleging breach of contract, breach of implied covenant of  good faith and fair dealing, wrongful termination, fraud, promissory fraud, negligent misrepresentation, and claims  under or arising out of violations of Section 31300, 31301, 31201 and 31202 of the California Franchise Investment  Law.  The Joint Corp. vigorously denied liability for all of Claimants' claims and asserted counterclaims against  each Claimant for breach of contract, breach of guaranty, among other claims, and sought a declaratory judgment  that termination was proper because Claimants failed to adhere to the development schedules in their respective  franchise agreements.  The Joint Corp., through its counterclaim, sought damages for each unopened license, in  accordance with the terms of the parties’ franchise agreements.  The parties entered into a settlement agreement  dated December 12, 2016, in which they each disclaimed any liability as to the respective claims and  counterclaims, and mutually agreed that it was in their best interests to resolve their differences through settlement  





 






  {WS087179v1 } 10  rather than arbitration.  Under the terms of the settlement, The Joint Corp. agreed to the following: 1) to pay the  Claimants the sum of $800,000, $600,000 of which was paid by The Joint Corp.'s insurance carrier and $100,000 of  which was paid through the issuance of $100,000 worth of shares of common stock in The Joint Corp. to Claimants  and their counsel; and 2) to waive, for a limited time, the transfer fees that would otherwise be due to The Joint  Corp. if the Claimants elect to sell any of their currently-operating franchises.  The parties also agreed to exchange  mutual general releases. The arbitration was subsequently dismissed with prejudice, based on the parties’  stipulation, on December 20, 2016.     Except for the 2 actions listed above, no litigation is required to be disclosed in this Item.       {WS087179v1 } 11  Item 4  BANKRUPTCY    Eric J. Simon, our Vice President of Franchise Development, filed as an individual for protection under Chapter 7  of the U.S. Bankruptcy Code (U.S. Bankruptcy Court, Eastern District of Virginia, Case No. 14-12082-RGM) on  May 31, 2014, due to the closing of a restaurant in San Diego, CA and the resulting inability to make payments on  an associated lease agreement.  The case was discharged on September 15, 2014.    No other bankruptcy information is required to be disclosed in this Item.             {WS087179v1 } 12  Item 5    INITIAL FEES    Initial Franchise Fees.      You must pay to us an initial fee (“Initial Franchise Fee”) of $39,900 upon signing your Franchise Agreement for  each franchise you purchase.      Veterans Discount.      We offer a veterans discount of 15% off the Initial Franchise Fee for the first franchise you purchase if you are a  veteran of the armed forces of the United States of America.    Discount for Purchase of Multiple Location Franchises    If you purchase multiple Locations Franchises from us at the same time, the Initial Franchise Fee will be as follows  for each Location Franchise you purchase from us:     First Location Franchise    $39,900 (no discount)   Each Additional Location Franchise   $29,900 ($10,000 discount)    Note that to qualify for the multiple Location Franchise discount, you must sign a separate Franchise Agreement for  each Location Franchise and pay us the total Initial Franchise Fee due for all Location Franchises your purchase at  the same time.      Discount for DC Path to Ownership Program    We offer a discount in the Initial Franchise Fee for franchisee’s and their DC’s participating in the DC Path to  Ownership Program. In order to qualify, the franchisee must: (i) operate at least 1 Clinic where the DC has  previously worked; and (ii) partner with the DC, as a franchise co-owner (DC must have at least a 10% ownership  interest), for the development and operation of a new Clinic. The discount is only available for 1 Clinic and is not  available for a franchisee’s first Clinic. The discount is $9,900 off the multiple clinic franchise fee. The Franchise  Fee total is $20,000 for franchisees qualifying for the program.       The discounts above may not be combined. Except as disclosed above, the Initial Franchise Fee is uniformly  imposed.   Initial Application Fee    You must sign an Letter of Intent (“LOI”) (attached as Exhibit M), and pay an Initial Application Fee of $10,000,  which will be fully credited against your Initial Franchise Fee, and pay the balance of your Initial Franchise Fee  when you sign your Franchise Agreement. As stated in the LOI, the Initial Application Fee is non-refundable if  your application is approved, and if at the end of the LOI term you do not for any reason timely satisfy any of our  written conditions for final approval or otherwise refuse to accept a Location Franchise that we may offer you. The  Initial Application Fee is uniformly imposed.          {WS087179v1 } 13  Clinic Design Fee    You must pay our then current Clinic Design Fee to prepare an initial clinic floor plan. Payment is due when you  sign your Franchise Agreement. The current Clinic Design Fee is $1,000 in connection with your purchase of a new  The Joint Chiropractic franchise. This fee is not refundable and uniformly imposed. However, in 2020 we reduced  the Clinic Design Fee to $250 on one occasion.     Payment of Fees.      The initial fees disclosed above are fully earned and non-refundable in all or in part in consideration of  administrative and other expenses incurred by us in entering into the Franchise Agreement and for our lost or  deferred opportunity to enter into the Franchise Agreement with others.  There is no financing available from us for  the payment of the initial fees listed above.  We reserve the right to modify the initial fees in the future to reflect the  changing costs of doing business and changes in the value of a Location Franchise.  We may also discount the  Initial Franchise Fee: (i) if we are unable to locate a Franchisee in a particular area we consider desirable; or (ii)  based on other subjective factors we deem important to the System.                 





 






  {WS087179v1 } 14  Item 6  OTHER FEES    Fee (1), (2) Amount Due Date Remarks  Royalty Fee   7% of weekly Gross  Revenues with a  monthly minimum of  $700 (3)  Collected on the  1st and 16th of  each month, or the  next business day  if the 1st or 16th  fall on a weekend  or holiday.  Based on weekly Gross Revenues (3). You are obligated  to pay us the minimum Royalty Fee of $700.00 30 days  after you open your Franchise for business, or 30 days  after your Opening Deadline, whichever occurs first.   Contribution to  the Company’s  Advertising Fund  Currently 2% of  weekly Gross  Revenues (may be  increased to a  maximum of 3% of  weekly Gross  Revenues after 30 days  prior written notice)  Collected on the  1st and 16th of  each month, or the  next business day  if the 1st or 16th  fall on a weekend  or holiday.  Based on weekly Gross Revenues (3).        Local or  Regional  Advertising  Cooperatives  Varies without  limitation; based on a  vote of the cooperative  As required by the  cooperative  The amounts contributed to the Advertising Cooperative  may be applied towards the Local Market Advertising  requirement. Each clinic in the cooperative has 1 vote. If  we own the majority of clinics in a cooperative and we  intend to change the fee imposed by the cooperative, we  will need at least 2 other franchisees in the cooperative  (or 1 other franchisee if less than 2 franchisees in  operation in the cooperative) to vote in favor of the fee  change.  Minimum Local  Advertising  Requirement  $3,000 or 5% of your  monthly Gross  Revenues whichever is  greater   Paid to approved  vendors before the  10th day of the  month following  the month of  reference.  Based on monthly Gross Revenues (3).    Interest   Lesser of (i) the highest  commercial contract  interest rate permitted  by state law, and (ii)  the rate of 18% per  annum.    From the date  payments are due,  and continues  until outstanding  balance and  accrued interest  are paid in full  Charged on any late payments of Royalty Fees,  contributions to the Company’s advertising fund,  amounts due for product purchases, or any other  amounts due our affiliates or us.  Audit Expenses  Cost of audit and  inspection, plus any  reasonable accounting  and legal expenses  On demand  Payable if you fail to timely input financial data in the  Office Management Program or fail to submit required  reports. Also applies if an audit reveals you have  understated Gross Revenues by at least 2% for any  period of time.    Fee for Sale of  Prohibited  Products or  Services  $100 per day  administrative fee plus  the associated royalty  fees due and any costs  incurred by us  As incurred  Payable if you use, sell or distribute non-authorized  products or services in your Location Franchise.    {WS087179v1 } 15  Fee (1), (2) Amount Due Date Remarks  Computer  System/Software  Fee (4)  An amount set by us.   Currently $599 (but  may be increased up to  $799 after 30 days  prior written notice).  Monthly  Payable to cover the monthly cost of computer software  and programs, and updates, necessary to operate your  franchise.   Product and  Service  Purchases (5)  Vary depending on the  product and service.  As incurred  Payable for products and services you purchase from us  and/or our affiliates.  Ongoing  Training Fee  Up to $1,000 per day  (plus reimbursement of  expenses for onsite  training)  As invoiced  We may require that you attend periodic ongoing  training programs. You may also request that we  provide additional training (we are not required to  provide this training). We may charge the ongoing  training fee for any ongoing training we provide. If we  agree to provide onsite training, you must also  reimburse us for all reasonable expenses we incur, such  as for travel, meals and lodging. You are responsible for  all costs you incur (including travel, meals, lodging,  wages, etc.) for any of your personnel that attend  training.  Owners Meeting  Fee  Up to $1,000 per day As invoiced  We may require that the franchise owners attend  periodic franchise owner meetings. We may charge you  the owners meeting fee for each owner that attends. You  are responsible for all costs you incur for travel, meals  and lodging.   Insurance (6)  Amount of unpaid  premiums and related  costs, administrative  fees and late charges   On demand  Payable if you fail to maintain required insurance  coverage and we obtain coverage for you.  Renewal Fee  25% of the then current  Initial Franchise Fee   Upon renewal Payable upon renewal of the Franchise Agreement.  Remodeling,  expansion,  redecorating or  refurnishing costs  At least $20,000 every  4 years  As incurred  Payable directly to vendors when you remodel, expand,  redecorate or refurnish your Location Franchise.  Clinic Design  Fee (7)  $250, $600, or $1,000  Upon demand and  always prior to  commencement of  our Clinic Design  for you  Amount varies depending on project.    Transfer Fee (8)  $15,000 ($2,500 for a  Permitted Transfer)  Before transfer  completed  Applies to any transfer of the Franchise Agreement or  any change of ownership of the franchisee. A “Permitted  Transfer” is any transfer of an ownership of less than  5% or any transfer of an interest by an owner to an  immediate family member or related trust, unless the  transfer results in a new person owning a controlling  interest.   Transfer Fee for  DC Path to  Ownership  Program  $5,000  Before transfer is  completed  Specifically for when a franchisee sells their clinic to  their DC  Relocation       Fee (9)  An amount set by us,  currently $2,500  Before relocation  is completed  Applies to any relocation of the Location Franchise in  the same market and as approved by us.    {WS087179v1 } 16  Fee (1), (2) Amount Due Date Remarks  Management     Fee (10)  Commercially  reasonable fee plus  reimbursement of  expenses  As incurred Payable if we manage your Clinic.   Supplier review  fee  Our reasonable costs of  inspection and actual  cost of test  As invoiced   If you propose a new supplier or product for our  approval, we may charge you the supplier review fee.   Legal Costs and  Attorney’s Fees   All legal costs and  attorneys’ fees incurred  by us   As incurred  Payable if we must enforce the Franchise Agreement, or  defend our actions related to, or against your breach of,  the Franchise Agreement.  Indemnification  All amounts (including  attorneys’ fees)  incurred by us or  otherwise required to  be paid   As incurred  Payable to indemnify us, our affiliates, and our and their  respective owners, officers, directors, employees,  agents, successors, and assigns against all claims,  liabilities, costs, and expenses related to your ownership  and operation of your franchise.  De-Identification  All amounts incurred  by us  As incurred  Payable if we de-identify the franchise upon its  termination, relocation, or expiration.  Overdraft Fee $35 per incident As incurred  Payable if a check for payment is not honored by the  bank upon which it is drawn (or the maximum fee as  permitted by law)  Termination     Fee (11)  50% of then-current  Initial Franchise Fee,  plus our attorneys’ fees  and costs  On demand  If you or we terminate your franchise before your  franchise term expires.     The tables above and accompanying notes describe the nature and amount of all other fees that you must pay to us  or our affiliates, or that we or our affiliates impose or collect in whole or in part for a third party, whether on a  regular periodic basis or as infrequent anticipated expenses, in carrying on your Location Franchise:    Explanatory Notes:    (1) Except for some product and service purchases and advertising cooperative payments, all fees are uniform,  and are imposed by, collected by, and payable to us.  We have in the past, and may in the future, waive or  defer some of the fees set forth in the table.  However, we will not do so unless we determine in our sole  and absolute discretion that it is in the best interest of the franchise system as a whole. All fees are non- refundable.  (2) You must pay all amounts due to us by automatic debit.  After you sign the documents we require to debit  your business checking account automatically for the amounts due, we will debit your bank account for the  Royalty Fee, Advertising Fee, and other amounts you owe us, including administrative fees.  You must  make funds available for withdrawal from your account before each due date.     If you do not report accurately your Location Franchise’s gross revenues for any week, then we may debit  your account for 120% of the Royalty Fee and Advertising Fee amounts that we debited during the  previous week.  If the Royalty Fee and Advertising Fee amounts we debit are less than the Royalty Fee and  Advertising Fee amounts you actually owe us (once we determine the franchise’s actual gross revenues for  the week), then we will debit your account for the balance on the day we specify.  If the Royalty Fee and  Advertising Fee amount we debit is greater than the Royalty Fee and Advertising Fee amount you actually  owe us, then we will credit the excess amount, without interest, against the amount we otherwise would  debit from your account during the following week.    {WS087179v1 } 17  (3) “Gross revenues” means the total of all revenue and receipts derived from the operation of the franchise,  including all amounts received at or away from the Location Franchise, or through the business the  Location Franchise conducts (such as fees for chiropractic care, fees for the sale of any service or product,  gift certificate sales, and revenue derived from products sales, whether in cash or by check, credit card,  debit card, barter or exchange, or other credit transactions); and excludes only sales taxes collected from  customers and paid to the appropriate taxing authority, and all customer refunds and credits the franchise  actually makes. For Franchisees that operate as the management company for a P.C. and any of its clinics  under a Management Agreement, “gross revenues” is the total of all revenue and receipts derived from the  operation of the Location Franchise, before any reductions related to the total amount of any chargebacks,  collections, credit card or payment disputes, or other customer debts, and also includes all revenues and  receipts of the P.C. and any of its clinics, even if those revenues are not recognized on your books.    (4) The monthly charge of our proprietary office management software, and other required software necessary  to operate your franchise, is currently $599.  We reserve the right to increase this fee up to $799 after  giving you 30 days prior written notice.  This fee allows the Franchisee to access the contents of our site  and resources and to use our proprietary PCI compliant software.      (5) In addition to products and services that you are required to purchase from us, we or our affiliates may  offer you products and services to assist you in connection with the operation of your franchise. Some of  these services are included as part of the initial franchise fee (such as site location assistance) while others  are currently free (such as assistance with recruiting and/or HR services).  However, we or our affiliates, as  applicable, may charge you a fee if you choose to use us or our affiliates in connection with other optional  services. The optional service fee would not exceed $1,000 per day.   (6) If you fail to pay the premiums for insurance required to operate your franchise, including but not limited  to, general or professional liability insurance, or to include us as an additional insured on such insurance,  we may obtain such insurance coverage for you and you will be required to reimburse us within 10 days of  receipt of a demand for reimbursement from us, together with a $500 administrative fee per event, and any  other fees, including attorneys’ fees, incurred by us. We will have the right to debit your account the  amounts owed to us for such premiums and fees if you fail to pay us within 10 days of our request for  reimbursement.    (7) If you renew your franchise rights, you must pay us $600 Design Fee for any changes in the clinic's general  design. In all other situations, the Design Fee currently is $1,000. If we prepared the design for the clinic  (for which you already paid our Design Fee) and you want to change any aspect of the design, you must  pay us an additional $250 for each change in the design plans. In all instances, the Design Fee is non- refundable.  (8) You must reimburse us for reasonable expenses incurred by us in investigating and processing any  proposed new owner where a transfer is not finalized, for any reason, and you will be responsible for all  expenses we incur including but not limited to attorneys’ fees we incur, up to a total of $5,000.  If you are  in default of your Franchise Agreement, or any other agreement with us, we may deny you the right to  transfer the License and/or in addition to the Transfer Fee, should we permit the transfer, we may require  you to pay any amounts we deem necessary, in our sole discretion, to cure the default(s), provided that the  default(s) is/are curable.  For transfers of an ownership interest of less than 5% or transfers of any  ownership interest to a spouse, child, sibling, or parent, or a trust or similar entity, which do not result in  creation of a controlling ownership stake, you must pay an administrative fee of $2,500 (which is paid in  lieu of the $15,000 transfer fee). You may not transfer or sell an unopened License unless we permit the  transfer or sale in writing, and in accordance with the terms of your franchise agreement.  (9) Any Location Franchise relocation site needs to be approved by the Company in the same manner as the  approval of the Location Franchise’s initial site and must be within the same trading areas as the previous  Clinic location, as same is determined by us in our sole and absolute discretion.  The relocation fee is due  to the Company within a week after the site approval by the Company.  





 






  {WS087179v1 } 18  (10) If the franchise owners dies or becomes permanently disabled, the owner’s interest must be transferred in  accordance with the Franchise Agreement. While the transfer is pending, we have the option to manage and  operate the Clinic on your behalf for up to 12 months. In addition, if you are in default and we have the  right to terminate your franchise, we have the option to manage and operate the Clinic on your behalf for  up to 24 months. If we manage your Clinic, you must reimburse us for all expenses that we incur, including  travel, lodging and living expenses. In addition, we may charge you a commercially reasonable  management fee for the management services rendered. The management fee will be a flat monthly fee that  is reasonable in light of the services to be performed and the management rate typically paid in your market  for a comparable position.   (11) You must pay the termination fee, plus any costs and attorneys’ fees incurred by us, if you improperly  attempt to terminate or close your Location Franchise or Franchise Agreement before your term expires, or  we terminate your Franchise Agreement for any reason set forth in the Franchise Agreement.  We may also  recover from you any damages suffered by us (e.g., lost future revenues) resulting from your improper or  wrongful termination of the franchise.  Termination fees may be unenforceable in certain states.                  {WS087179v1 } 19  Item 7  ESTIMATED INITIAL INVESTMENT  YOUR ESTIMATED INITIAL INVESTMENT *  Type of Expenditure  Amount Method  of  Payment  When Due  To Whom Payment  is to be Made Low High  Initial Franchise Fee (1) $39,900 $39,900 Lump sum  Upon Signing  Franchise  Agreement  Us  Security and Utility  Deposits (2)  $3,700 $5,800 As agreed Before opening  Landlord and /or  utility companies  Base Lease Rent – 3  months (3)  $9,000 $27,000 As agreed As agreed Landlord  Clinic Design Fee $1,000 $1,000 Lump Sum  Upon signing the  Franchise  Agreement  Us  Architectural $8,500 $12,000 As agreed Before opening Architect  Leasehold  Improvements  (4)  $63,600 $150,000 As agreed Before opening  Landlord or  construction  contractors  Signage (5) $5,600 $9,000 As agreed Before opening Vendors  Office Equipment,  including furniture and  fixtures (6)  $5,000 $7,000 As agreed Before opening Vendors  Chiropractic or other  Professional Equipment  $5,800 $22,200 As Agreed Before opening Vendors  Computer Hardware,  Tablets, Software,  Supplies and     Installation (7)  $5,000 $10,000 As agreed Before opening  Vendors and us for  Office Management  Software  Business Licenses and  Permits (8)  $750 $3,800 As required Before opening  Governmental  agencies  Professional Fees and  Services (9)  $3,000 $6,200 As agreed Before opening  Attorneys,  accountants, and  other professionals  Insurance (10) $4,000 $8,000 As agreed Before opening Insurer  Chiropractor  Credentialing (11)  $400 $2,000 As required Before opening Vendors  Initial Training Expenses,  including travel (12)  $2,500 $5,000 As agreed As incurred Vendors  Start-up supplies –  Uniforms, contracts,  invoices, and other office  supplies  $1,250 $2,000 As agreed As incurred  Telephone company  or other third party    {WS087179v1 } 20  YOUR ESTIMATED INITIAL INVESTMENT *  Type of Expenditure  Amount Method  of  Payment  When Due  To Whom Payment  is to be Made Low High  Local Advertising Fees –  3 months  $9,000 $9,000 As incurred As incurred Vendors  Grand Opening (13) $14,000 $14,000 As agreed As incurred Vendors  Office Management  Software Fee – 3 months  $1,797 $1,797 As agreed As incurred Us  Additional Funds – 3  months (14)  $20,000 $45,000 As agreed As incurred  Landlords, Vendors,  Employees  TOTAL ESTIMATED  INITIAL  INVESTMENT (15)  $203,797 $380,697       Explanatory Notes:    *These estimated initial expenses are our best estimate of the range of costs you may incur in establishing and  operating your franchise.  Our estimates are based on our experience (see Items 1 and 2), and our current  requirements for Franchised Businesses.  The factors underlying our estimates may vary depending on a number of  variables, and the actual investment you make in developing and opening your franchise may be greater or less than  the estimates given, depending upon the location of your franchise, specific cost structure and current relevant  market conditions, especially those for occupancy costs, marketing expenses and labor costs.  Your costs will also  depend on factors such as how well you follow our methods and procedures; your management skills; your business  experience and capabilities; local economic conditions; the local market for our products and services; the  prevailing wage rates; competition; and sales levels and the rate of sales growth that you are able to achieve during  your initial phase of business operations and thereafter.    ** None of the fees or costs paid to us listed in the table above are refundable.    (1) See Item 5 for more information about the Initial Franchise Fee for Location Franchises.  This includes a  credit of the $10,000 Initial Application Fee paid when you sign the LOI.     (2) This estimate includes security deposits commonly required by the landlord and utility companies, but not  your telecommunications service.    (3) Your actual rent payments may vary, depending upon your location, its size and your market’s retail lease  rates and negotiated terms.  We recommend that you lease a space of no less than 1,000 square feet with  access to bathrooms, and provisions for telecommunication equipment and office furniture.  We estimate  your initial expenses for leasing space during the first three months may range from $9,000 to $27,000  depending on the size and location of the Location Franchise.     If you purchase instead of lease the Premises for your Location Franchise, then the purchase price, down  payment, interest rates, and other financing terms will determine the amount of your monthly mortgage  payments.    (4) This estimate does not include any construction allowances that may be offered by your landlord or  presume a specific delivery condition.  Building and construction costs will vary depending upon the  condition of the Premises for the Location Franchise, the size of the Premises, and local construction costs.   The estimate does not take into account any tenant improvement allowances or enhanced delivery  conditions that may be given by the landlord.    {WS087179v1 } 21    (5) These estimates assume you will purchase your signage.  The type and size of the signage you actually  install will be based upon the zoning and property use requirements and restrictions.  There could be an  occasion where signage is not permitted because of zoning or use restrictions. You may have the  opportunity to purchase additional signs for your location, which may increase your required initial  investment for exterior signage.     (6) You will need to purchase office furniture for the operation of your Location Franchise, including  workstations and chairs, file cabinets, shelving, and an initial inventory of forms, stationary and other  items.  (7) See Item 11 for more details about computer systems and software.    (8) You may be required to obtain business licenses from the local government agency to operate your  Franchised Business and/or enter into a Management Agreement with a PC in those states that require a PC  to own the chiropractic practice.  We have estimated these costs will be between $750 and $1,800 just for  business licenses depending upon the jurisdiction. Management agreements and affiliations with PCs and  any associated legal and/or accounting or set-up fees are variable depending upon state laws and  regulations and the negotiated arrangement with the PC.    (9) You may incur legal fees, accounting fees and other professional fees in order to incorporate your business,  set up a PC, review agreements relating to the operation of the franchise, to perform background checks  and personality profiles of potential employees and medical professionals, and to perform all necessary tax  filings and to set up a small business or a PC, including a general ledger, tax reports, payroll deposits, etc.      (10) We estimate that your annual cost of insurance will range from $4,000 to $8,000.  You must purchase all  insurance necessary to operate your franchise, including but not limited to, professional liability insurance  for all chiropractors who work in or supervise each clinic, as outlined in our Manual. We may periodically  increase the amounts of coverage required under these insurance policies and/or require different or  additional insurance coverage to reflect inflation, identification of new risks, changes in law or standards of  liability, higher damage awards, changing economic conditions, or other relevant changes in circumstances.  All insurance policies you purchase must name us and any affiliate we designate as additional insureds, and  provide for 30 days’ prior written notice to us of a policy’s material modification or cancellation.  If you  fail to obtain or maintain the insurance we specify, we may (but need not) obtain the insurance for you and  the Location Franchise on your behalf (see Item 6).  The cost of your premiums will depend on the  insurance carrier’s charges, terms of payment, and your insurance and payment histories.  Our insurance  requirements are in set forth in Item 8, and may be updated from time to time by way of updates to our  Manual or other written communications.     (11) We estimate that your travel expenses for initial training will be $2,500 to $5,000.  While the Company  does not charge for training, the Franchisee is required to pay his transportation to and from our training  site and pay for his/her living arrangements and food during the time of training.  The Company estimates  costs of $250 per day, per person, for lodging, food and other miscellaneous expenses, plus travel expenses  to and from Franchisee’s personal residence.     (12) You must obtain a credentialing report on every chiropractor that will provide chiropractic services at the  Clinic (including you, if you are a chiropractor). You must obtain updated credentialing reports on at least  an annual basis (or more frequently if there are lawsuits, complaints, etc. involving the chiropractor). You  must provide us with copies of all credentialing reports that you obtain. The purpose of the credentialing  report is to ensure that the chiropractor is properly licensed and in good standing. The reports include  background checks, education verification, license verification, liability insurance verification and ongoing  monitoring of state board sanctions. You may not allow any chiropractor to provide chiropractic services at  the Clinic or access your computer system (or other related franchise systems) unless he or she has a  “clean” credentialing report (as further described in the Manual). We estimate the cost of the credentialing  





 






  {WS087179v1 } 22  report will be approximately $100 per report. You are solely responsible for obtaining these reports and  paying the associated costs. This item estimates the costs for obtaining credentialing reports on the initial  chiropractors who will provide chiropractic services at the Clinic.     (13) We estimate that a separate Grand Opening startup advertising expense (excluding your Minimum Local  Advertising Requirement and any pre-opening marketing expenses) will be $14,000. You must spend this  amount in accordance with the Manual during the 120-day period that begins 60 days prior to the opening  of your Franchise, and ends 60 days after the opening of your Franchise.     (14) The estimate of additional funds is based on an owner-operated business and does not include any  allowance for an owner’s draw or account for charges for their applied labor.  The estimate of $20,000 to  $45,000 is for a period of at least 3 months. The Company estimates that, in general, you should expect to  put additional cash into the business until you achieve sales and incur operating expenses that allow you to  achieve monthly operating break-even at your Location Franchise.  Those rates and dollar amounts will  vary depending upon your circumstances and performance.    (15) We have relied on our experience in this industry in compiling these estimates.  You should review these  figures carefully with a business advisor, lawyer and/or accountant and financial advisor before making any  decision to purchase this franchise opportunity.  As set forth in Item 10, we do not offer direct or indirect  financing for the initial investment.       {WS087179v1 } 23  Item 8  RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES  Required Purchases of Goods and Services    You must purchase certain products, supplies, insurance, inventory, signage, fixtures, furniture, equipment, décor  software and other specified items under specifications and standards that we periodically establish in our Manual  or other notices we send to you from time to time. These specifications are established to provide standards for  performance, durability, design and appearance and support the System. You must purchase such products,  supplies, insurance, etc. required for the operation of your Franchised Business solely from suppliers (including  distributors, manufacturers, and other sources) who have been approved in writing by the Company, as set forth in  the Manual. You are not allowed to purchase any item from an unapproved supplier. When selecting suppliers, we  consider all relevant factors, including the quality of goods and services, service history, years in business, capacity  of supplier, financial condition, terms and other requirements consistent with other supplier relationships. We  maintain written lists of approved items of equipment, fixtures, inventory, and supplies (by brand name and/or by  standards and specifications) and lists of approved suppliers for those items. All such suppliers and approved  vendors will be listed in the Manual, which must always be followed, even as modified and updated by the  Company. We will notify you whenever we establish or revise any of our standards or specifications, or if we  designate approved suppliers for products, equipment or services at least 30 days prior to the effective date of the  change. We may notify you of these changes electronically by email.    We are currently an approved supplier of computer hardware, software and supplies. There are no approved  suppliers in which any of our officers owns an interest.  We may designate ourselves or a third party to be the  exclusive supplier for digital marketing and advertising services in the future.  If we do, you will be required to  discontinue using other suppliers for these services.  You must comply with our requirements to purchase or lease  real estate, goods, and services according to our specifications and/or from approved suppliers to be eligible to  renew your franchise.  Failure to comply with these requirements will render you ineligible for renewal, and may be  a default allowing us to terminate your franchise.      Approval of Alternative Suppliers    The Company does not have any specific written criteria for supplier selection and does not intend at this time to  prepare one.  Therefore, the Company will not furnish its criteria for supplier approval to Franchisees.  If you  would like to purchase any items from any unapproved supplier, then you must submit to us a written request for  approval of the proposed supplier.  We have the right to inspect the proposed supplier’s facilities, and require that  product samples from the proposed supplier be delivered, at our option, either directly to us, or to any independent,  certified laboratory that we may designate, for testing.  We may charge you a supplier evaluation fee (not to exceed  the reasonable cost of the inspection and the actual cost of the test) to make the evaluation.  We reserve the right to  periodically re-inspect the facilities and products of any approved supplier, and revoke our approval if the supplier  does not continue to meet any of our criteria. If we revoke our approval of a supplier, we will notify you by email  and the change will become effective immediately upon notice from us.     Revenue from Franchisee Purchases    In 2020, we received revenue from Franchisee required purchases from 2 vendor/suppliers: 1) Paysafe group  (merchant credit card services); and 2) 3form, LLC (hardware vendor). We did not generate revenue from  Franchisee purchases of required products or services from any other vendors/suppliers. In 2020, we received a  rebate equal to 37 basis points (0.37%) on each credit card transaction. We receive a rebate from 3form in the  amount of 5% net on sales of products to our Franchisees.      In 2020, we received gross revenues of $769,599, or approximately 1.3% of our total revenues of $58,682.975 from  Franchisee-required purchases of computer hardware, software and related services from us. Our gross revenue  from these required purchases does not take into account labor, equipment and shipping charges we incurred in    {WS087179v1 } 24  providing this equipment.  All Franchisees are required to sign an agreement with our required vendors for credit  card services (Paysafe group) and for music (Spectrio, LLC).  A copy of each of these agreements is attached in  Exhibit K.  The exact form of these agreements may change from time to time.      The cost of purchasing required products and services to our specifications will represent approximately 5% of your  total purchases in establishing your franchise and approximately 30% of your total purchases during the operation  of your franchise.     We may receive revenue or other consideration from any other suppliers for goods and services that we require or  advise you to purchase.  In the event we enter agreements with any such suppliers, we anticipate that any revenue  or other consideration received will include certain promotional allowances, rebates, volume discounts, and other  payments, that may range from 0-10% of the amount of the goods or services you purchase from the supplier.  We  expect that at least some of these arrangements will generally allow us to obtain discounts from standard pricing,  and that it may facilitate our ability to pass along a portion of the savings to you.      Negotiated Prices, Cooperatives and Material Benefits      We negotiate price terms and other purchase arrangements with suppliers for you for some items that we require  you to lease or purchase in developing and operating your Location Franchise.  There currently are no purchasing  and distribution cooperatives.  We do not provide any material benefits to you if you buy from sources we approve.    Advertising Specifications. You must obtain our approval before you use any advertising and promotional  materials, signs, forms and stationary unless we have prepared or approved them during the 12 months prior to their  proposed use.  You must purchase certain advertising and promotional materials, brochures, fliers, forms, business  cards and letterhead from approved vendors only.  Further, you must not engage in any advertising of your  Franchised Business unless we have previously approved the medium, content, method and provider.      Price Restrictions.  To the extent permitted by applicable law, we may periodically establish maximum and/or  minimum prices for services and products that Franchise locations offer, including without limitation, prices for  promotions in which all or certain Location Franchises participate.  If we establish such prices for any services or  products, you cannot exceed or reduce that price, but will charge the price for the service or product that we  establish.  You will apply any pricing matrix or schedule established by us.  However, in states where you must  enter a Management Agreement this provision will be modified, to the extent legally permissible, to conform to the  laws of the state where your Franchise location will be located.      Records.  All of your bookkeeping and accounting records, financial statements, and all reports you submit to us  must conform to our requirements.  All reports must be submitted in a timely manner in accordance with the dates  we set from time to time.      Chiropractor Credentialing Reports    You must purchase and provide us with copies of credentialing reports on all chiropractors before they may provide  chiropractic services at the Clinic. You must obtain updated credentialing reports on an annual basis (or on a more  frequent basis depending on whether there are lawsuits, complaints, etc. involving the chiropractor). You must  obtain these reports from reporting agencies that we designate or approve.     Computer-Related Equipment and Software.  You must purchase for each Location Franchise a computer  system and operating software that we specify from time to time.  See Item 7 regarding the estimated initial cost of  this equipment.  You will also be required to purchase from our approved supplier our proprietary office  management software and other required software necessary for the operation of your franchise.  You will also be  required to pay a monthly fee of $599 for the continuing use of our proprietary office management software and  other required software.  We reserve the right to increase this fee up to $799 after giving you 30 days prior written  notice.  You will also be required to have access to a broadband Internet connection with staticIP at all times.      {WS087179v1 } 25  Insurance Requirements.  Before you open the Franchise and during any Term of this Agreement, you must  maintain in force, under policies of insurance written on an occurrence basis issued by carriers with an A.M. Best  rating of A-VIII or better approved by us, and in such amounts as we may determine from time to time: (1)  comprehensive public, sexual harassment, professional, product, medical malpractice and motor vehicle liability  insurance against claims for bodily and personal injury, death and property damage caused by or occurring in  conjunction with the operation of the Franchise or otherwise in conjunction with your conduct of the Franchise  Business pursuant to this Agreement, under one or more policies of insurance containing minimum liability  coverage amounts as set forth in the Manual; (2) general casualty insurance, including theft, cash theft, fire and  extended coverage, vandalism and malicious mischief insurance, for the replacement value of the Franchise and its  contents, and any other assets of the Franchise; (3) worker’s compensation and employer’s liability insurance as  required by law, with limits equal to or in excess of those required by statute; (4) business interruption insurance for  a period adequate to reestablish normal business operations, but in any event not less than 6 months; (5) any other  insurance required by applicable law, rule, regulation, ordinance or licensing requirements; and (6) umbrella  liability coverage with limits of not less than $1,000,000/$3,000,000 or such other amounts that we may establish.  (7) Medical Malpractice occurrence based coverage with limits of not less than $1,000,000/$3,000,000 obtained  from our required and approved vendors as established in the Operations Manual. We may periodically increase or  decrease the amounts of coverage required under these insurance policies, and/or require different or additional  kinds of insurance, including excess liability insurance, to reflect inflation, identification of new risks, changes in  law or standards of liability, higher damage awards, or other relevant changes in circumstances.       





 






  {WS087179v1 } 26  Item 9  FRANCHISEE’S OBLIGATIONS  This table lists your principal obligations under the Franchise Agreement and other agreements. It will help  you find more detailed information about your obligations in these agreements and in other items of this  Disclosure Document.    Obligations Section in Franchise Agreement Disclosure Document Item  a.   Site selection and  acquisition/lease  Sections 2.5 and 3.1 Items 7 and 11  b.   Pre-opening  purchases/leases  Sections 3.1, 3.2, 3.3, 3.4 and 3.5 Item 7   c.   Site development and  other pre-opening  requirements  Sections 2.5 and 3. Items 7 and 11  d.   Initial and ongoing  training  Sections 4 and 5.1 Item 11  e.   Opening   Sections 3.1, 3.3 and 3.6; Exhibit 1 of  Franchise Agreement  Items 7 and 11  f.   Fees  Sections 2.6, 3.4, 4.2, 5.1, 5.2, 6, 10.1, 10.3,  10.8, 11.1, 11.2, 11.3, 12, 13.2, 14.5, 15, 16.1,  16.6, and 16.8  Items 5, 6, 7, 8 and 11  g.   Compliance with  standards and  policies/operating  manual  Sections 2.3, 2.4, 3, 5.2, 5.3 and 10 Items 8, 11, and 12  h.   Trademarks and  proprietary information  Sections 7 and 9 Items 13 and 14  i.   Restrictions on  products/services  offered  Section 10.2 and 10.3 Item 16  j.   Warranty and customer  service requirements  Sections 10.6 and 10.7 None  k.   Territorial development  and sales quotas  Sections 2.5 and 3 Item 12  l.   On-going  product/service  purchases  Section 3.4, 3.5, 5.1, 10.2, 10.3, 10.8, 10.9 and  11  Items 7, 8 and 11  m.   Maintenance,  appearance, and  remodeling  requirements  Sections 10.1 and 10.5 Items 7, 8 and 11  n.   Insurance Section 10.8 Items 6, 7 and 8  o.   Advertising Sections 6.3, 6.4, 6.5 and 11 Items 6, 7, and 11  p.   Indemnification Section 8.3 Items 6 and 13    {WS087179v1 } 27  Obligations Section in Franchise Agreement Disclosure Document Item  q.   Owner’s participation/  management and  staffing  Sections 4.1 and 10.7 Items 11 and 15  r.   Records/reports Sections 12, 13.2 Item 6  s.   Inspections/audits Section 13 Item 6  t.   Transfer Section 14 Items 6 and 17  u.   Renewal Section 2.4 Items 6 and 17  v.   Post-termination  obligations  Section 16 Item 17  w.   Non-competition  covenants  Section 9.3 Item 17  x.   Dispute resolution Section 17.11, 17.12 and 17.13 Item 17  y.   Owners/ Shareholders/  Spousal Guarantee  Section 2.7; Exhibit 2 of Franchise Agreement Item 15         {WS087179v1 } 28  Item 10    FINANCING    We do not offer direct or indirect financing.  We do not guarantee your note, lease or obligations.           {WS087179v1 } 29  Item 11  FRANCHISOR’S ASSISTANCE, ADVERTISING,   COMPUTER SYSTEMS AND TRAINING    Except as listed below, we are not required to provide you with any assistance.    Pre-Opening Obligations:    Before you open your Location Franchise for business, we or our designee will:    1. Review and accept or reject the proposed site for your Location Franchise (“Premises”). Unless we  agree otherwise, you must locate and select a proposed site for the Premises that is acceptable to us as suitable for  the operation of a Location Franchise.  Your proposed site must be submitted in accordance with our policies and  procedures and must be reviewed and approved by us.  In reviewing a proposed site, we will consider factors such  as parking, size, traffic counts, general location, existence and location of competitive businesses, general character  of the neighborhood and various economic indicators. Acceptance of a proposed site shall be at our sole and  absolute discretion and shall not constitute, nor be deemed, a judgment as to the likelihood of success of a Location  Franchise at such location, or a judgment as to the relative desirability of such location in comparison to other  locations.  We will accept or reject any proposed site within 15 business days of receipt of a completed site  submission package, as same may be defined and modified by us from time to time in its sole and absolute  discretion. Your failure to submit a completed site acceptance package and request and secure our acceptance of a  proposed site in a timely manner shall not be reason for extending the date for opening set forth in your Franchise  Agreement. We do not typically own the premises for franchised Location Franchises and lease them to the  franchisee. (Franchise Agreement – Section 3.1)  2. You must obtain lawful possession of the Premises by executing a lease for the Premises (“the  Lease”) after our acceptance of the Premises associated with the site submittal package and accepted site. The  Lease for the Premises must include the form of Addendum to Lease, attached as Exhibit 3 to the Franchise  Agreement.  Before executing a lease, you should have it reviewed by an attorney of your choice.  Your lease must  state, among other things, that its terms are subject to our acceptance. (Franchise Agreement – Section 3.1)  3. (Not applicable to renewing franchises or purchasers of existing franchised Clinics.) After we  receive the completed pre-construction forms and as-built drawings for your Clinic location, we will provide you  with a clinic floor plan design. (Franchise Agreement, Section 3.2). These initial floor plans provided by The Joint  Corp are not for construction use; they must be converted by a licensed Architect and engineer to permit drawings  to ensure city/state code is met.  4. Identify the products, materials, supplies, and services you must use to develop and operate your  Location Franchise, the minimum standards and specifications that you must satisfy in developing and operating  the franchise, and the designated and approved suppliers from whom you must or may buy or lease these items  (which might be limited to or include us and/or our affiliates). (Franchise Agreement – Section 3.1; see Item 8 for  additional information.      5. Grant you access to our primary operations manual for Location Franchises along with other  materials which contains our mandatory and suggested specifications, standards and procedures for operating your  Location Franchise (collective referred to as our “Manual”).  (Franchise Agreement – Section 5.1-5.2).  Exhibit C  to this Disclosure Document sets forth the Table of Contents for Manual, which consists of approximately 348  pages.  Our Manual contains our System Standards and information about your other obligations under the  Franchise Agreement.  The following documents and resources are considered a part of our Manual:    • Operations Manual for Location Franchises  • DC Recruiting Toolkit  • Grand Opening Workbook  • Grand Opening Toolkit and Marketing Toolkit  





 






  {WS087179v1 } 30  • Patient Experience Assessment  • Brand Guidelines   • Recruiting Resources Guide  • Training Toolkit    We may modify the contents of the Manual periodically to reflect changes in System Standards, or send out  other electronic communications to you about changes or updates to the System, the Manual, and our policies and  procedures. You are required to be in compliance with the most current version of our Manual, as well as our most  current policies and procedures. The Manual is confidential, and you may not copy, duplicate, record or otherwise  reproduce any part of it.  You may ask to view our Manual at our corporate headquarters before purchasing your  Location Franchise, but must first sign a nondisclosure agreement (Exhibit E of this Disclosure Document)  promising not to reveal any of the information contained in the Manual without our permission.      6. Provide you with specifications for the computer system for your Location Franchise (Franchise  Agreement – Section 3.4).  See below for additional information about these specifications.    7. Guide and assist you with the development and implementation of a local grand opening program,  which will include parameters that must be met before you obtain our approval to open your Location Franchise,  including the collection of at least 200 leads from prospective new patients (Franchise Agreement – Section 3.1(d)).    8. No later than 30 days before your Location Franchise opens for business, provide to you, other  members of your management team, and any agents you employ our initial training program for Location  Franchises (Franchise Agreement – Section 5.1).  You (if you are an individual) or at least one of your Owners as  defined in your Franchise Agreement (if you are a legal entity) must complete this initial training program to our  satisfaction.  Your general manager must be approved by us and complete this initial training program to our  satisfaction.   The training program includes classroom instruction at our headquarters in Scottsdale, Arizona, and  on-the-job training at either a training facility or a location we designate.  There will be no tuition charge for these  training programs for any persons who attend, but you must pay any wages or compensation owed to, and all travel,  lodging, meal, and transportation expenses incurred by, all of your personnel who attend the training programs.  All  persons who attend our initial training program must complete it to our satisfaction.    9. Provide at the Company’s expense an opening supervisor to assist you with the Location  Franchise’s operational efficiency, staff training, Location Franchise setup and opening of your Location Franchise  for 1 day before the opening of your first Location Franchise and for 1 day after the opening of your first Location  Franchise (Franchise Agreement – Section 3.6).    Time to Open:    We will agree on the time you must open your Location Franchise for business when you sign your Franchise  Agreement, but we typically will require you to open no more than 240 days after you sign your Franchise  Agreement. Factors affecting this length of time before you open include locating a site for the Premises and  signing a lease, construction or remodeling of the site (if required), completion of required training, financing  arrangements, local ordinance and building code compliance, delivery and installation of equipment, and hiring and  training of your staff, securing of all manner of permits and operational licenses and approvals. We do not provide  you with assistance in conforming the Premises to local ordinances and building codes, obtaining any required  permits, constructing, remodeling or decorating the Premises. We also do not provide you with assistance in the  hiring or training of employees. You will be exclusively responsible for the terms of your employees’ and  independent contractors’ employment and compensation, and for the proper training of your employees and  independent contractors in the operation of the Location Franchise.  If you are delayed from opening your Location Franchise by the opening deadline in your Franchise Agreement,  you must provide us with a written request to extend the deadline, which we may or withhold in our sole discretion.   The request must state: (1) that a delay is anticipated; (2) the reasons which caused the delay; (3) the efforts that  you are making to proceed with the opening; and (4) an anticipated opening date. In considering the request, we  will not unreasonably withhold our consent to a delay if you have been diligently pursuing the opening.     {WS087179v1 } 31  Unless we agree to extend the opening deadline, if you do not open your Franchise for business by the deadline,  you will be considered in default of your Franchise Agreement.  Upon receipt of written notice from us of your  default, you must cure your default by opening your Franchise for business no more than 90 days after receipt of  notice of the default, or 180 days after the original opening deadline, whichever occurs first.  If you fail to cure your  default, we have the right to terminate your Franchise.  (Franchise Agreement – Section 3.1 and 15).    Regardless of whether you open your Franchise for business by the opening deadline, you will be required to pay us  the minimum royalty fee of $700 starting 30 days after the original opening deadline.  (Franchise Agreement –  Sections 3.1 and 6.2).  Post-Opening Obligations:    After your Location Franchise opens for business, we or our designee will:    1. Provide you with guidance and assistance in the following areas: (a) the products and services  authorized for sale by the Location Franchise, and specifications, standards, and operating procedures used by  Location Franchises; (b) purchasing approved equipment, furniture, furnishings, signs, products, operating  materials, and supplies; (c) development and implementation of local advertising and promotional programs;  (d) administrative, bookkeeping, accounting, inventory control and general operating and management procedures;  (e) establishing and conducting employee training programs at the Location Franchise; (f) changes in any of the  above that occur from time to time; and (g) specify any approved brands, types and/or models of equipment,  furniture, fixtures, and signs (Franchise Agreement – Section 5.1).    2. Continue lending to you a copy of our Manual (Franchise Agreement – Sections 5.1-5.2).      3. Allow you to use our Marks and confidential information in operating your Location Franchise  (Franchise Agreement – Sections 7 and 9).  You must use the Marks and confidential information only as  authorized in the Franchise Agreement and our Manual.      4. Indemnify you against damages for which you are held liable in any proceeding arising out of your  use of our Marks in compliance with the Franchise Agreement, and reimburse you for costs you incur in defending  against any such claim (Franchise Agreement – Section 7.5).      5. As we deem appropriate, provide you with supplemental training programs (Franchise Agreement  – Section 4.2).  We may hold training programs for you and your staff regarding new techniques, services or  products, and other appropriate subjects.  We may decide to hold these training programs at our own initiative, or in  response to your request for additional or special training.  We will determine the location, frequency, and  instructors of these training programs.  We may, but do not currently, charge you a daily attendance fee in an  amount to be set by us for each owner, officer, director, manager, or employee of yours who attends any mandatory  or optional training program  (not to exceed $1,000 per day).  You must pay this fee to us in a lump sum before the  training program begins.  You must pay for all travel, lodging, meal, and personal expenses related to your  attendance and the attendance of your personnel.      6. Review and approve or disapprove your advertising, marketing, and promotional materials  (Franchise Agreement – Section 11.2).      7. As we deem advisable, conduct inspections and/or audits of your Location Franchise, including  evaluations of its training methods, techniques, and equipment; its staff; and the services rendered to its customers  (Franchise Agreement – Section 13.1).  We may provide you with additional guidance and training based on the  results of these inspections and/or audits.    8. If requested by you, we may provide you with a Company’s employee or agent to assist you with  the operation of your Location Franchise (“Store Assistance”).  You will be responsible to pay to the Company a  daily fee (currently set at $300) - the Company reserves the right to adjust this fee as it deems appropriate) in  addition to the actual costs (including but not limited to travel, meals, lodging, car rental, etc.) for the Store    {WS087179v1 } 32  Assistance (Franchise Agreement – Section 5.1).    Advertising and Marketing:    Advertising by You (Franchise Agreement – Section 11.2)    You are required to contribute to the advertising of your Location Franchise in your local market area, in the  minimum amount of $3,000 per month or 5% of your monthly Gross Revenue, whichever is greater (“Minimum  Local Advertising Requirement”).  This is separate from the amounts you will spend for your Grand Opening and  the National Marketing Fund.  You will be responsible for the local marketing of your Location Franchise. You  may only use advertising material that is approved by us.  We have the right to require you to use one or more  required suppliers for your local advertising.  We may require you to spend all or a portion of the Minimum Local  Advertising Requirement with such required suppliers. We reserve the right to collect such amounts directly from  you via EFT to pay such required suppliers. You must provide us (in a form we approve or designate) evidence of  your required local advertising, marketing and promotional expenditures by the 30th day of each month, for the  preceding calendar month, along with a year-to-date report of the total amount spent on local advertising.  We may  require, at our sole discretion, that you submit an annual marketing plan with details on planned expenditures of  local advertising dollars.  Any advertising or marketing material that you intend to use must receive prior written  approval from us.  If you do not receive our written disapproval within 15 days from the date the materials are  delivered to us, then the materials will be deemed approved.  The approval of the marketing or advertising material  is valid for one year.      Advertising Cooperatives (Franchise Agreement – Section 11.3)    You are required to join and participate in any Advertising Cooperative (“Co-op”) encompassing your Franchise  Location that may be established.   A Co-op is an association of all Franchisees whose Franchised Businesses are  located within a Designated Market Area (“DMA”).  A DMA is a geographic area around a county in which the  radio and television stations based in that county account for a greater proportion of the listening/viewing public  than those based in the neighboring counties.  We reserve the right to form, change, dissolve or merge Co-ops.     One function of the Co-op is to establish a local advertising fund, of which the funds must be used for Location  Franchises’ advertising and promotion only and for the mutual benefit of each Co-op member.  We have the right to  establish a Co-op and specify the manner in which any Co-ops are organized and governed, and require any and all  Co-ops to be legal entities of the state where they are located.  Co-ops must operate according to written bylaws  which have been approved by us.  Co-ops must provide us a copy of their organizational documents and bylaws  prior to commencing any marketing or other activities. The Co-op will be administered by the members of the Co- op according to the governing documents. Copies of the Co-ops’ bylaws and other organizational documents will  be made available to you upon request.     Currently, each Franchisee must contribute to a Co-op according to the Co-op’s rules and regulations, and bylaws,  as determined by its members.  Amounts contributed to Co-ops may be considered as spent for local advertising, if  appropriately documented and spent according to our defined criteria for local advertising, and therefore may be  applied towards the Minimum Local Advertising Requirement.  We also reserve the right to determine the amount  to be contributed by each member of the Co-op, as necessary.   Any company-owned clinic operated by us or our  affiliates that is located in a Co-op will contribute to the fund on the same basis as other franchisees in the Co-op.  Co-ops will prepare annual unaudited financial statements that will be available, upon request, to franchisees that  are members of the Co-op.    Advertising by Us (Franchise Agreement – Section 11.1)    We may create one or several national and/or regional advertising funds (the “Ad Fund(s)”) for our Location  Franchises (both Franchisee-owned and Company-owned) to accomplish those advertising and promotional  programs we deem necessary or appropriate for the Location Franchises.  However, we may choose to use only one  Ad Fund to meet the needs of regional, multi-regional, and national advertising and promotional programs. As of    {WS087179v1 } 33  the date of this Disclosure Document, we have only created 1 national advertising fund and there are no regional  advertising funds.     Each Location Franchise must contribute to the Ad Funds for their area in such amounts that we periodically  require.  The current contribution amount is 2% of Gross Sales.  The maximum contribution to the Ad Funds we  may require from you is 3% of Gross Sales.  Any Location Franchise owned by us will contribute to the Ad Funds  on the same basis as you.  We currently require that all new franchisees contribute to the Ad Funds on a uniform  basis. However, 4 franchised Clinics that have been operating for years contribute on a different basis than all other  franchisees (3 Clinics pay 1% of Gross Sales and 1 does not contribute).    We will direct all marketing programs financed by the Ad Funds, and will have sole discretion over the creative  concepts, materials and endorsements used by the Ad Funds, and the geographic, market, and media placement and  allocation of the Ad Funds. We have the sole discretion to use the Ad Funds to pay the costs of administering  regional, multi-regional, and/or national advertising programs, including purchasing direct mail and other media  advertising; employing advertising agencies and supporting public relations, market research, and other advertising  and marketing firms; and paying for advertising and marketing activities that we deem appropriate, including the  costs of participating in any national or regional trade shows.  We may in our discretion use Ad Funds to engage in  advertising and promotional programs that benefit only one or several regions, and not necessarily all Location  Franchises. We will not use the Ad Funds for advertising that is principally a solicitation for the sale of franchises.    The Ad Funds will be accounted for separately from our other funds, and will not be used to pay any of our general  operating expenses, except for salaries, administrative costs, and overhead that we incur in activities reasonably  related to the administration of the Ad Funds and their marketing programs, including preparing advertising, public  relations, social media content and marketing communications and  materials, and collecting and accounting for  contributions to the Ad Funds.  We may spend in any fiscal year an amount greater or less than the aggregate  contributions to the Ad Fund in that year, and the Ad Funds may borrow from us or other lenders to cover the Ad  Funds’ deficits, or invest any surplus for future use by the Ad Funds.  We will not charge any interest for amounts  that we loan to an Ad Fund. We do not know the interest rate that would be charged by a third-party lender  although it would be based on then-current market conditions and interest rates. We will prepare an annual  statement of monies collected and costs incurred by each Ad Fund, and will provide it to you upon written request.  We do not prepare or provide audited financial statements for the Ad Funds.    During our fiscal year ending December 31, 2020, disbursements from the Ad Fund were spent as follows: 12% for  production, 23% for media placement, 13% for administrative expenses and 52% on “Other” (other includes digital  marketing and SEO, public relations, marketing research, chiropractor recruiting marketing and clinic/employee  contests).     We may cause any Ad Fund to be incorporated or operated through an entity separate from us when we deem  appropriate, and the entity will have the same rights and duties as we do under the Franchise Agreement.  If  established, the Ad Funds will be intended to enhance recognition of the Marks and to enhance the franchise  opportunities available through our franchises.  Although we will endeavor to use the Ad Funds to develop  advertising and marketing materials and programs and place advertising that will benefit all Location Franchises,  we do not have to ensure that the Ad Funds’ expenditures in or affecting any geographic area are proportionate or  equivalent to the contributions made by Location Franchises in that geographic area, or that any Location Franchise  will benefit from the development of advertising and marketing materials or the placement of advertising by the Ad  Funds directly or in proportion to the Location Franchise’s contribution to the Ad Funds.  We assume no direct or  indirect liability or obligation to you or any other Location Franchise in connection with the establishment of an Ad  Fund, or the collection, administration, or disbursement of monies paid into any Ad Fund.    We may suspend contributions to, and the operations of, any Ad Fund for any period we deem appropriate, and  may terminate the Ad Fund upon 30 days’ written notice to you.  All unspent monies held by the Ad Fund on the  date of termination will be distributed to us, our affiliates, and you and our other Franchisees in proportion to each  party’s respective contributions to the Ad Fund during the preceding 12-month period.  We may reinstate a  terminated Ad Fund upon the same terms and conditions set forth in the Franchise Agreement upon 30 days’  





 






  {WS087179v1 } 34  advance written notice to you.    As of December 31, 2020, we had 38 Advertising Co-ops located throughout the U.S.  The Company has the right  to create additional Co-ops and to decide how they will be run.  Currently, each Advertising Co-op is operating  according to their respective bylaws.  We have the right to specify the manner in which all Co-ops are organized  and governed, and may require all Co-ops to be legal entities of the state where they are located.      As of the date of December 31, 2020, we had 1 Advisory Board, the National Franchise Advisory Board  (“NFAB”), which is currently comprised of 11 Franchisees. Nine of the 11 NFAB board members are elected by  other Franchisees, and are not selected by us. The remaining 2 NFAB board members are “at large” and selected by  us.  NFAB serves only in an advisory function and does not have any operational or decision-making authority. We  may, in our sole discretion, change or dissolve NFAB, or any other advisory councils or similar organizations we  have formed or organized.      On March 29, 2019, we received notification from attorney Robert Salkowski regarding the creation of The JYNT  Independent Franchisee Association. The notification did not specify the number or identity of the constituent  Franchisees. The JYNT Independent Franchisee Association does not have any operational or decision-making  authority.    We, or our designated supplier, may become the required supplier of some or all digital marketing and advertising  services.  If we do, you will be required to discontinue using any of your current suppliers for this service upon  expiration of any existing contracts for these services, or within 30 days after receiving notice from us that we will  be providing these services, whichever occurs first.  Any amounts paid to us as the required supplier of digital  marketing and advertising services may be applied towards the Minimum Local Advertising Requirement.      We are not required to spend any amount on advertising in your territory.    Computer System (Franchise Agreement – Sections 3.4 and 6.6)    You must use the computer hardware and software (collectively, “Computer System”) that we periodically  designate to operate your Location Franchise.  You must obtain the Computer System, software licenses,  maintenance and support services, and other related services from the suppliers we specify (which may include or  be limited to us and/or our affiliates).  You are responsible for all costs and monthly fees associated with any such  software licenses or programs, including any updates.  We may periodically modify the specifications for, and  components of, the Computer System.  These modifications and/or other technological developments or events may  require you to purchase, lease, and/or obtain by license new or modified computer hardware and/or software, and  obtain service and support for the Computer System.  The Franchise Agreement does not limit the frequency or cost  of these changes, upgrades, or updates.  We have no obligation to reimburse you for any Computer System costs.   Within 60 days after you receive notice from us, you must obtain the components of the Computer System that we  designate and ensure that your Computer System, as modified, is functioning properly.    We may charge you a reasonable fee for installing, providing, supporting, modifying, and enhancing any  proprietary software or hardware that we develop and license to you; and (ii) other Computer System-related  maintenance and support services that we or our affiliates provide to you.  If we or our affiliates license any  proprietary software to you or otherwise allow you to use similar technology that we develop or maintain, then you  must sign any software license agreement or similar instrument that we or our affiliates may require.    You will have sole responsibility for: (1) the acquisition, operation, maintenance, and upgrading of your Computer  System; (2) the manner in which your Computer System interfaces with our computer system and those of other  third parties; (3) any and all consequences that may arise if your Computer System is not properly operated,  maintained and upgraded; and (4) complying with all required antivirus protocols.     Unless otherwise disclosed above: (i) neither we nor any other party has any obligation to provide ongoing  maintenance, repairs, upgrades or updates to your computer system; and (ii) we are not aware of any optional or    {WS087179v1 } 35  required maintenance, updating, upgrading or support contracts relating to your computer system.    Your Computer System must be capable of supporting our required software, with Internet capability, and  accessible by us remotely.  You may also be required to purchase certain customer contact software and financial  software, and to pay monthly charges associated with your Computer System.  The specification regarding the  required hardware and software for your Computer System are contained in the Manual.      We estimate the cost of purchasing the Computer System and related software and associated equipment will range  from $5,000 to $10,000.  In addition, you will be required to pay a recurring monthly charge for the use of our  proprietary office management software and other required software.  Currently this fee is $599 per month ($7,188  per year), but is subject to change.  You will also be required to pay the monthly cost of maintaining verifiable  high-speed Internet and static IP address access at your site.  We estimate that this cost will be approximately $100- $350 per month ($1,200 to $4,200 per year). You must pay our required tablet vendor a tablet security fee of up to  $15 per tablet per year ($180 per tablet per year).     We are currently evaluating a new Computer System and anticipate transitioning to the new Computer System  before the end of 2021. If we do make this transition, we estimate the cost of the new Computer System will range  from $1,000 to $5,000. For franchisees that purchase the Computer System  in effect as of the issuance date of this  Disclosure Document, we estimate the additional costs to convert to the new Computer System will range from  $750 to $3,000.    The Payment Card Industry (“PCI”) Data Security Standard (“DSS”) is a comprehensive set of requirements that  applies to all merchants who accept credit cards that is designed to ensure the safe handling of payment cardholder  data. Knowledge of as well as compliance with the PCI DSS is the responsibility of the Location. You must meet  the requirements of the PCI DSS and maintain PCI compliance with the current version of the PCI DSS. You must  make periodic efforts to maintain awareness of enhancements and changes to the PCI DSS. With the exception of  the specific services provided by us in consideration for the technology fee you pay to us, you have complete  responsibility for using all required tools and vendors to complete the ongoing PCI requirements, including, but not  limited to, quarterly external security scans and annual Self-Assessment Questionnaires. You are responsible for all  costs relating to PCI compliance and data security issues, such as security threats, breaches, and malware.  It is your  responsibility to alert the Head of Technology within 24 hours of suspected or confirmed data security breach so  appropriate action can be taken to protect customer data.    Your computer system will collect and store various data pertaining to your patients, including name, contact  information, employment information, insurance information, medical history, diagnostic information, treatment  information and payment information. Your computer system will also collect credit card information and sales  data. We will have independent access to all of this information and there are no contractual restrictions on our  right to access this data. Subject to applicable laws and in addition to the rights of you as a chiropractor (if  applicable) and the rights of the applicable professional chiropractic corporation with whom you may work or  manage, we will serve as a custodian of all medical information pertaining to your patients and we will comply  with applicable privacy laws with respect to our collection, storage, sharing and use of this data. Your computer  system may also collect clinic employee data and marketing data, although we will not have independent access to  this data stored locally on your hard drive.     Table of Contents of the Operating Manual    The Table of Contents of our Manual is attached to this Franchise Disclosure Documents as Exhibit C.      Training Program (Franchise Agreement – Section 4.2)    Our initial training program currently includes the following:          {WS087179v1 } 36  TRAINING PROGRAM  Subject  Hours of Classroom  Training  Hours of On-the-Job  Training  Location  Introduction to The Joint® 1.0  Scottsdale, AZ  System/Compliance  Protocols  1.0  Scottsdale, AZ  SMO/PC awareness .75  Scottsdale, AZ  Real Estate/ Site Location .5  Location site  Clinic Construction 1.0  Scottsdale, AZ  Human Resources 1.0  Scottsdale, AZ  Compliance 1.0 1.0  Scottsdale, AZ/  Location site  Patient  Acquisition/Marketing  2.0 4.0  Scottsdale, AZ/  Location site  Clinic Operations/Customer  Service/roles &  responsibilities  10.0 20.0  Scottsdale, AZ/  Location site  POS Software  4.0  Scottsdale, AZ/  Location site  Technology 1.0 2.0  Scottsdale, AZ/  Location site  Financial Management &  Business Analytics  5.0 2.0  Scottsdale, AZ/  Location site  Quizzes and Exams 2.0 2.0 Scottsdale, AZ  Total 26.25 hours 35 hours     Explanatory Notes:    (1) Most of these subjects are integrated throughout the training program (comprised of 26.25 hours of  classroom/online training and 35 hours of initial on the job training).  The training program must be completed  to our satisfaction before the opening of the Location Franchise.  On-the-job training will occur at a certified  training clinic prior to classroom training.  You will also receive training at your Location Franchise site within  a few days before and after the opening of your Location Franchise.    (2) The Company also may offer additional or refresher training courses from time to time.  Some of these courses  may be mandatory, and some may be optional.  These courses may be conducted at the Company’s  headquarters or at any other locations selected by the Company.    (3) You will be responsible for all out-of-pocket expenses in connection with all training programs, including the  transportation, lodging, meals, wages and employee benefits costs you incur for your training, and the training  of management and employees that you have attend the training.  The Company reserves the right to impose  reasonable charges for training classes and materials in connection with such training courses.  The Company  will notify you of any additional charges before you or your designated employees enroll in a course. While  there is no cost to take such training, we require you and your management staff to pass our training program to  our satisfaction before you may begin operating your Location Franchise.      (4) All classes are scheduled by advance written notice to all Franchisees.  The Company’s class cancellation    {WS087179v1 } 37  policies will be included in the written notice of class schedules.    (5) The instruction materials for our training programs include handouts, our Manual, on-line programs, and  lectures.      (6) The initial training program is held on a monthly basis.    (7) At least 1 owner of the franchise as well as your general manager must attend and successfully complete initial  training to our satisfaction. Your other owners and managers may attend initial training but it is not required.     (8) Although the individual instructors of the training program may vary, all of our instructors have significant  experience in their designated subject area.  The following are our  training instructors:      Name Title Background  Laurie Coté   Manager of Franchise  Onboarding and Training  Laurie Coté joined The Joint in March 2020 at the height of the pandemic  in a newly-created patient service role. She has since transitioned into a  new position focused on the on-boarding of new franchisees, leading our  Regional Training Clinic program, and providing training support in the  field. She has over 15 years of experience in the hospitality and restaurant  industries, supporting both corporate and multi-unit franchise locations in  marketing and creative development, expansion and store design, event  planning and project management.  Dr. Steven Knauf  Executive Director of  Chiropractic &  Compliance  Dr. Steven Knauf joined The Joint in January, 2015 and now serves as our  Executive Director of Chiropractic & Compliance. In his tenure with The  Joint he has held both clinical and administrative positions, and teaches a  wide variety of topics related to chiropractic and compliance. Steve Knauf,  DC has been a practicing chiropractor since 2010 with a current practicing  license in Arizona. Dr. Knauf has approximately 9 years of experience in  this field.  Roxanne Nichols  Director of Operations  Services & Training  Roxanne Nichols joined The Joint in August, 2018 and serves as our  Director of Operations Services & Training. Roxanne focuses her  instruction on process improvement and operational excellence. Roxanne  has a B.S. in Business Management from ASU and a Lean Six Sigma  Green Belt from the University of La Verne. Roxanne has over 11 years of  experience and discipline managing large scale projects and in the field  generally.  Michele Ribar  Kuechler  Director of Risk &  Compliance Services  Michele Ribar Kuechler joined The Joint in August of 2015 as the  Corporate Recruiter.  In  January of 2016 she was promoted to SR.  Manager of Talent Acquisition.  In January of 2019, Michele ws promoted  to Director of Risk & Compliance Services. Michele brings over 15 years  of experience as a healthcare consultant driving acquisitions, mergers and  managing compliance programs.  Michele has a bachelor's degree in  Business Communication, a Master’s in Business Administration, an  executive Juris Doctorate in healthcare law and certification as a black belt  in Lean Six Sigma for Healthcare.  





 






  {WS087179v1 } 38  Name Title Background  Greg Collins  Director of Analytics &  Strategy  Greg Collins joined The Joint in April, 2014 as our Director of Analytics &  Strategy. He is focused on understanding the data that drives our business  and developing simple tools for franchisees that help turn data into  actionable information. Prior to The Joint, Greg has finance and analytics  work experience across several industries (Retail, Manufacturing, Private  Equity, Consulting, etc.). Greg earned is bachelors in Econometrics and  Statistics in 2001 and his MBA in 2008. Greg has approximately 20 years  of experience in this field.  Joe Aeppli  Director of Digital  Marketing & Content  Joe Aeppli joined The Joint in March, 2010 and is our Director of Digital  Marketing & Content. Joe focuses on driving patient growth and retention  through strategic marketing. Prior to The Joint, Joe worked in multichannel  advertising, digital marketing strategy, customer acquisition and lead  generation, search engine optimization (SEO), search engine marketing  (SEM), social media marketing, marketing automation, website design and  development, website optimization, content development and marketing,  user experience design (UX, UI, IA, IxDA), usability and testing, web  analytics, consumer insights, creative direction, and creative fulfillment.  Joe has over 16 years of experience in this field.  Josh Grove  Director of Clinic  Marketing  Josh Grove joined The Joint in March 2016 and is our Director of Clinic  Marketing. Josh assists co-ops and individual clinics with developing local  advertising and promotional plans, deploying our marketing toolkit and  creating marketing training programs. Prior to working with The Joint,  Josh was employed by Great Clips as a Marketing and Operational  Business Consultant.  Josh has approximately 20 years of experience in the  marketing field.  Richard Matthews Director of Real Estate  Richard Matthews joined The Joint in December 2014 and serves as our  Director of Real Estate. Richard's primary role is to evaluate potential  clinic locations through the use of statistical modelling based on trade area  demographics and site characteristics. Prior to joining The Joint, he helped  locate 700 PetSmart stores over ten years. He was also a Professor of  Geography at The University of South Carolina. He holds a Ph.D. in  Economic Geography, which is the science of the location of business and  industry. Richard has approximately 22 years of experience in the field.  Jack Colmar  Design and Construction  Manager  Jack Colmar joined The Joint in August 2012 and serves as our Design and  Construction Manager. Jack's focus is to build and maintain Corporate  clinics, vendor/supplier relations, and support the development of  Franchisee owned units. Jack has approximately 8 years of experience in  the field.  Sloan Taub  Director of Technical  Operations  Sloan Taub joined The Joint in October 2017 and serves as our Director of  Technical Operations. He has 23 years of information technology and  operations experience. Sloan served 17 of his 23 years’ worth of  experience in the United States Marine Corps.    {WS087179v1 } 39  Name Title Background  Dr. Connie  Thieson   Manager of Chiropractic  Training  Dr. Connie joint The Joint in November 2020 and holds a high passion for  chiropractic, coaching and entrepreneurship. Growing up with 4 older  brothers also makes her appreciate some fun-loving humor. Upon receiving  her Doctor of Chiropractic degree in 2001, she opened her first clinic and 5  years later started a second office. She loves being a continual learner.  Along with operating a wellness center for 19 years, she also acquired her  certification as a Functional Medicine Practitioner and became certified in  a coaching and personal growth program resulting in becoming the leader  of the Minneapolis chapter.         {WS087179v1 } 40  Item 12    TERRITORY      Location of Your Business    You will select for our approval the location of the Premises for your Location Franchise according to the  requirements and within the time specified in the Franchise Agreement. We must approve any relocation of the  Premises for your Location.  We will apply the same criteria for the relocation of a franchised business as we apply  when determining the location of a new franchise.    Your Territory    We will grant you a protected territory (“the Protected Territory”).  We will define the Protected Territory in an  addendum to the Franchise Agreement after you select and we accept the site for your Location Franchise.   Typically, the Protected Territory will include between 10,000 to 30,000 households as defined by the natural  traffic and trade patterns of your approved site.  We will describe the Protected Territory using either longitude and  latitude coordinates or a map that will show in general terms the fixed geographical boundaries (such as rivers,  streets or highways). The geographic size of the Protected Territory will vary based upon population density and a  variety of demographic factors. In dense urban areas, the Protected Territory may encompass a city block or less,  and at Non-Traditional Sites we might limit your Protected Territory to the site of your Location Franchise. In less  dense suburban areas, the Protected Territory could include an entire municipality.    We will not modify your Protected Territory during the franchise term. If you intend to renew or transfer the  franchise, and your Protected Territory is larger than our then-current standard size for territories or the then-current  demographics of your Protected Territory have changed, then we may reduce the size of your Protected Territory  on renewal or require your transferee to operate the Location Franchise in a smaller territory. If we reduce the  Protected Territory, we will give you or your transferee the option (as applicable) to develop the remaining  territory.    You will not receive an exclusive territory. You may face competition from other Franchisees, from outlets that we  own, or from other channels of distribution or competitive brands that we control.  However, if you are in full  compliance with the Franchise Agreement, then during the Franchise Agreement term, neither we nor our affiliates  will operate or grant a franchise for the operation of another Location Franchise or Company-owned The Joint®  outlet located within your Protected Territory that offers the same or similar goods or services under the same or  similar trademarks, except as otherwise permitted below under “Reserved Rights”.     Reserved Rights    We and our affiliates reserve the right to engage in any activities we deem appropriate that your Franchise  Agreement does not expressly prohibit, whenever and wherever we desire, including the right to: (1) own, acquire,  site build, or  operate, for our own account, or grant to others the right to operate, Location Franchise on terms and  conditions and at locations we deem appropriate outside of your Protected Territory; (2) to grant Regional  Developer franchises which may encompass the area where your site is located; (3) provide or grant other persons  the right to provide goods and services that are similar to and/or competitive with those provided by Location  Franchises through any distribution channel, including, but not limited to, sales via mail order, catalog, toll-free  telephone numbers, and electronic means, including the Internet under the Marks or trademarks and services marks  other than the Marks; (4) engage in an Acquisition, including an Acquisitions that results in 1 or more competitive  businesses operating within your Protected Territory using the Marks; and (5) establish and operate, or grant others  the right to establish and operate, Clinics that are located within Non-Traditional Sites that are located anywhere,  including within your Protected Territory. You will not receive compensation if we solicit or accept orders from  inside your Protected Territory.      {WS087179v1 } 41  For purposes of the preceding paragraph, a “Non-Traditional Site” means any site or channel that generates  customer traffic flow that is independent from the general customer traffic flow of the surrounding area, including  on or within the confines or premises of military bases, shopping malls or centers, stadiums, major industrial or  office complexes, parking lots or structures, mobile vehicles, airports, hotels, resorts, school campuses, train  stations, travel plazas, toll roads, casinos, hospitals, theme parks, and sports or entertainment venues. A “Non- Traditional Site” also includes the establishment and operation of a Clinic within a  pre-existing business that does  not operate under the Marks. For example, Clinics established within an urgent care center, retail store, or medical  spa would qualify as Non-Traditional Sites.    For purpose of the preceding paragraph, an “Acquisition” means either (i) a competitive or non-competitive  company, franchise system, network or chain directly or indirectly acquiring us, whether in whole or in part,  including by asset or stock purchase, change of control, merger, affiliation or otherwise or (ii) us directly or  indirectly acquiring another competitive or non-competitive company, franchise system, network or chain, whether  in whole or in part, including by asset or stock purchase, change of control, merger, affiliation or otherwise.    Right to Acquire Additional Territories or Franchises    The Franchise Agreement does not grant you any options, rights of first refusal, or similar rights to acquire  additional territories or franchises.       Restrictions on Your Sales and Marketing Activities    We do not restrict you from accepting clients who live outside your territory. Similarly, clients who live in your  territory may visit clinics outside of your territory. You are permitted to market your Clinic outside of your  territory. However, you are not permitted to market or sell through alternative channels of distribution (such as the  Internet, catalog sales, telemarketing or other direct marketing), either within or outside of your territory, without  our prior written approval. You may not establish your own website or engage in any online or digital marketing  without our prior written approval. If approved, your website and/or online or digital marketing must meet all of  our standards, specifications and other requirements. There are no other restrictions on your right to solicit  customers, whether from inside or outside of your territory.     Competitive Businesses Under Different Marks    Currently, neither we nor any affiliate of ours intends to operate or franchise another business under a different  trademark that sells products or services similar to the products or services offered at a The Joint® clinic. However,  we reserve the right to do so in the future.      





 






  {WS087179v1 } 42  Item 13  TRADEMARKS      The Company grants you the right and license to use the Marks and the System solely in connection with your  Franchised Business.  You may use our trademarks “The Joint®”, “The Joint Chiropractic®, “The Joint... the  chiropractic place®” and design and such other Marks as are designated in writing by the Company for your use.   In addition, you may use them only in the manner authorized and permitted by the Company and you may not  directly or indirectly contest the Company’s ownership of or rights in the Marks.     We have applied for registration of the following Marks with the U.S. Patent and Trademark Office (“USPTO”) on  the Principal Register. At the appropriate times, we intend to renew the registrations and to file all appropriate  affidavits.      Mark  Serial  Number  Application Date  Registration  Number  Registration  Date  (Renewal  Date)  Register  THE JOINT® 86438936 October 29, 2014 4723892 April 21, 2015 Principal  The Joint...  the chiropractic place®  85055984 June 7, 2010 3922558  February 22,  2011  (July 29, 2020)  Principal  THE JOINT  CHIROPRACTIC®  86389922  September 9,  2014  5095943  December 6,  2016  Principal    85714193 August 27, 2012 4323810 April 23, 2013 Principal  RELIEF. ON SO MANY  LEVELS.®  86436250 October 27, 2014 4871809  December 15,  2015  Principal  WHAT LIFE DOES TO YOUR  BODY, WE UNDO.®  87530923 07-17-2017 5396012 Feb. 06, 2018 Principal  RELIEF RECOVERY  WELLNESS®  87530845 July 17, 2017 5398367  February 6,  2018  Principal  PAIN RELIEF IS AT HAND® 87530813 July 17, 2017 5395995  February 6,  2018  Principal  YOU’RE BACK, BABY® 88365744 April 1, 2019 5940161  December 17,  2019  Principal  YOU’RE BACK, BABY® 88594960 August 27, 2019 6131833 August 18, Principal    {WS087179v1 } 43  Mark  Serial  Number  Application Date  Registration  Number  Registration  Date  (Renewal  Date)  Register  2020  BE CHIRO-PRACTICAL® 87316382 January 27, 2017 5313693  October 17,  2017  Principal  BACK-TOBER® 87530975 July 17, 2017 5571732  September 25,  2018  Principal    88846194 March 24, 2020 Pending Pending Principal     88867510 April 10, 2020 Pending Pending Principal     88867833 April 10, 2020 Pending Pending Principal   DON’T DO PAIN. DO YOU. 90522324  February 10,  2021  Pending Pending Principal   FEEL GOOD. LIVE GREAT. 90522314  February 10,  2021  Pending Pending Principal      All required affidavits have been filed.    There are no agreements currently in effect that significantly limit the Company’s right to use or license the use of    {WS087179v1 } 44  the Marks in a manner material to the franchise. The logo is part of the Company’s Marks. With respect to the  Marks, there are currently no effective material determinations of the USPTO, the Trademark Trial and Appeal  Board, or any state trademark administrator or court, or any pending infringement, opposition, or cancellation  proceeding.      We reserve the right to change the Marks you must use at any time. If this happens, you must comply with the  change at your expense within a reasonable time after we notify you of the change.     The Company will indemnify against or reimburse for expenses you incur in defending claims of infringement or  unfair competition arising out of your use of the Marks.  You are required to notify the Company immediately  when you become aware of the use, or claim of right to, a Mark identical or confusingly similar to our Marks.  If  litigation involving the Marks is instituted or threatened against you, you must notify the Company promptly and  cooperate fully with the Company in defending or settling the litigation.  The Company, at its option, may defend  and control the defense of any proceeding relating to any Marks.     The Company has no actual knowledge of either superior prior rights or infringing uses that could materially affect  a Franchisee’s use of the Marks in any state.         {WS087179v1 } 45  Item 14  PATENTS, COPYRIGHTS AND PROPRIETARY INFORMATION  Patents Rights     The Company owns no rights in or to any patents that are material to the franchise.    Copyrights    The Company claims a copyright and treats the information in the Manual as confidential trade secrets, but you are  permitted to use the material as part of the franchise. You must promptly tell us when you learn about unauthorized  use of our copyright. We are not obligated to act, but will respond to this information as we deem appropriate. We  have the exclusive right to control any proceeding or litigation alleging the unauthorized use of our copyrights. We  have no obligation to: (i) indemnify you for any expenses or damages arising from any proceeding or litigation  involving our copyrights; or (ii) participate in your defense if you are a party to an administrative or judicial  proceeding involving our copyrights. At any time we may change our copyrighted items and you must comply with  these changes at your expense within a reasonable time after notice from us. There are no infringements that are  known by us at this time.    Confidential Operations Manual      Under the Franchise Agreement, you must operate the Franchised Business in accordance with the standards,  methods, policies, and procedures specified in the Manual.  You will be loaned a copy of the Manual for the term of  the Franchise Agreement, when you have completed the initial training program to our satisfaction.  You must  operate your Location Franchise strictly in accordance with the Manual, as it may be revised by the Company from  time to time.      You must at all times, treat the Manual and the information in it, as well as any other materials created for or  approved by use for the operation of your Franchised Business, as confidential, as required by the Franchise  Agreement.  You must use all reasonable efforts to maintain this information as secret and confidential.  You must  not copy, duplicate, record or otherwise make them available to any unauthorized person.  The Manual will remain  our sole property and must be returned in the event that you cease to be a Location Franchise Owner.    We may from time to time revise the contents of the Manual, and you must comply with each new or changed  provision.  You must ensure that the Manual is kept current at all times.  In the event of any dispute as to the  contents of the Manual, the terms of the master copies maintained by us at Company’s home office will be  controlling.    Confidential Information     The Franchise Agreement requires you to maintain all Confidential Information of the Company as confidential  both during and after the term of the Agreement.  “Confidential Information” includes all information, data,  techniques and know-how designated or treated by the Company as confidential and includes the Manual.  You  may not at any time disclose, copy or use any Confidential Information except as specifically authorized by the  Company.      Under the Agreement, you agree that all information, data, techniques and know-how developed or assembled by  you or your employees or agents during the term of the Franchise Agreement and relating to the System will be  deemed a part of the Confidential Information protected under the Franchise Agreement.  If you, your employees,  or Principal Owners develop any new concept, process or improvement in the operation or promotion of a The  Joint® Franchise (an “Improvement”), you agree to promptly notify us and provide us with all necessary related  information, without compensation.  Any Improvement shall become our sole property and we shall be the sole  owner of all related patents, patent applications, and other intellectual property rights.  Improvements will be  





 






  {WS087179v1 } 46  considered “Confidential Information”. You and your Principal Owners agree to assist us in obtaining and  enforcing the intellectual property rights to any Improvement in any and all countries and agree to execute and  provide us with all necessary documentation for obtaining and enforcing such rights.     See Item 15 below concerning your obligation to obtain confidentiality and non-competition agreements from  persons involved in the Franchise Business.       {WS087179v1 } 47  Item 15    OBLIGATION TO PARTICIPATE IN THE  ACTUAL OPERATION OF THE FRANCHISE BUSINESS    Franchisees are expected to participate in the direct operation of their franchise on a full-time basis.  If they cannot,  then they are obligated to have a fully trained Manager operate the franchise.  However, we believe that a person  with an equity interest can best ensure that our standards of quality and competence are maintained.  The Franchise  Agreement requires that you, or a designated Manager, be directly involved in the day-to-day operations and utilize  your best efforts to promote and enhance the performance of the Franchised Business.  While in most cases  Franchisees will seek additional assistance for the labor-intensive portions of the business, we have built our  reputation on Franchisee participation and believe it is crucial for continued success.  In any case, when making  decisions relating to the operation of the Location, the Franchisees should keep in mind that at least one licensed  chiropractor must be present in the Location Franchise at all times, during the hours of business of the Location  Franchise.    Any Manager you employ at the launching of your franchise operations must complete the initial management- training course required by the Company.  All subsequent Managers must be trained fully according to our  standards by either the Franchisee or the Company. However, the Company may charge a fee for this additional  training.      Each Principal Owner who holds an interest in the Franchisee must personally guarantee all of the obligations of  the Franchisee under the Franchise Agreement.  (See Exhibit 2 to the Franchise Agreement for the form of  Guaranty and Assumption of Obligations.)  The Guaranty and Assumption of Obligations must be executed by the  spouse(s) of the Franchisee, and all its owners, partners, etc.  You must submit your operating agreement and  statement of legal formation if you are an LLC and the appropriate corporate documents if you are incorporated.   You are obligated to maintain them in good standing and submit copies of the by-laws and resolutions as may be  required.    At the Company’s request, you must obtain and deliver executed covenants of confidentiality and non-competition  (See Exhibit E) from any persons who have or may have an ownership interest in the Franchisee or in the  franchise, any Managers, or any other persons who receive or have access to training and other Confidential  Information under the System.  The covenants must be in a form satisfactory to us, and must provide that we are a  third party beneficiary of, and have the independent right to enforce the covenants.  You may not transfer any  interest in the Franchise, the franchise agreement, or the lease for the Premises of the Franchise, without our prior  written consent.           {WS087179v1 } 48  Item 16  RESTRICTIONS ON  WHAT THE FRANCHISE OWNER MAY SELL    You must operate the Franchised Business in strict conformity with all prescribed methods, procedures, policies,  standards, and specifications of the System, as set forth in the Manual and in other writings by the Company from  time to time.  You must use the Premises only for the operation of your Franchised Business and may not operate  any other business at or from the Premises without the express prior written consent of the Company.      The Company requires you to offer and sell only those goods and services that the Company has approved.  The  Company maintains a written list of approved goods and services in its Manual, which the Company may change  from time to time.  If you sell unapproved goods or services or fail to report them, we have the right to charge you  fees, and if you continue to do so after written notice is given to you, the Company may terminate your franchise.      You must offer all goods and services that the Company designates as required for all franchises.  In addition, the  Company may require you to comply with other requirements (such as state or local licenses, training, marketing,  insurance) before the Company will allow you to offer certain services.    We reserve the right to designate additional required or optional goods and services in the future and to withdraw  any of our previous approvals.  In that case, you must comply with the new requirements.  There are no express  limitations on our right to designate additional or operational goods and services; however, such goods and services  will be reasonably related to our franchise system or model.      We do not currently have any restrictions or conditions that limit access to customers to whom the Franchisee may  sell goods or services    You, the Franchisee, are specifically prohibited and not authorized to offer products of services identical or similar  to the products or services offered by us through any means or through any other entity in which you may have an  interest, other than your franchise.             {WS087179v1 } 49  Item 17  RENEWAL, TERMINATION, TRANSFER  AND DISPUTE RESOLUTION    This table lists certain important provisions of the Franchise Agreement and related agreements.  You  should read these provisions in the agreements attached to this Disclosure Document.      THE FRANCHISE RELATIONSHIP  Provision  Section in Franchise or  Other Agreement  Summary  a.  Length of the franchise  term  Section 2.1 10 years  b.  Renewal or extension Section 2.4  Your renewal rights permit you to remain a Franchisee after  the initial term of your Franchise Agreement expires.  If you  wish to do so, and you satisfy the required pre-conditions to  renewal, we will offer you the right to 1 renewal term of 10  years.   c.  Requirements for  franchisee to renew or  extend  Section 2.4  You must: have substantially complied with your Franchise  Agreement; given notice to us of your intent to renew between  12 and 24 months before the expiration of the initial term of  the franchise; sign a new Franchise Agreement in our then  current form which may include terms and conditions  materially different from those in the original Franchise  Agreement; sign general release of claims (in a form  substantially similar to that attached in Exhibit L) against us  and related parties (subject to state law); pay the applicable  renewal fee; cure any defaults; and pay all amounts owed to  us.    d.  Termination by franchisee None You may terminate under any grounds permitted by law.  e.  Termination by franchisor  without cause  None None  f.  Termination by franchise  with cause  Section 15 Various breaches of Franchise Agreement.    g. “Cause” defined – curable  defaults   Section 15  1) you fail to maintain a valid license to practice and/or fail to  comply with any state and federal regulations, other than  those covered by subsection Section 15(f), and do not cure the  failure within 20 days after written notice is given to you; or  2) you do not pay when due any monies owed to us or our  affiliates, and do not make payment within 10 days after  written notice is given to you; or 3) you fail to procure or  maintain the required credentialing reporting for chiropractors  and any and all insurance coverage that we require, or  otherwise fail to name us as an additional insured on any  required insurance policies and failure to do so within 10 days  after written notice is given to you; 4) you or any of your  Principal Owners fail to comply with any other provision of  this Agreement or any mandatory specification, requirement,  standard, or operating procedure, including those in our  Manual, and you fail to make the required changes or to  comply with such provision, specification, requirement,  standard or operating procedure, within 30 days after written  notice of your failure to comply is given to you.    





 






  {WS087179v1 } 50  THE FRANCHISE RELATIONSHIP  Provision  Section in Franchise or  Other Agreement  Summary  h. “Cause” defined – non- curable defaults   Section 15  1) you fail to open your Franchise for business by the  Opening Deadline, subject to the extension set forth in Section  3.1(c); or  2) you abandon, surrender, transfer control of, lose  the right to occupy the Premises of, or do not actively operate,  the Franchise, or your lease for or purchase of the location of  the Franchise is terminated for any reason; or 3) you or your  Principal Owners assign or Transfer this Agreement, any  Interest, the Franchise, or assets of the Franchise without  complying with the provisions of Section 14; or 4) You make  an assignment for the benefit of creditors or admit in writing  your insolvency or inability to pay your debt generally as they  become due; your consent to the appointment of a receiver,  trustee or liquidator of all or the substantial part of your  property; your Location Franchise is attached, seized,  subjected to a writ of distress, warrant, or levied upon; 5) you  use, sell, distribute or give away any unauthorized services or  products on three or more occasions within any consecutive  12 month period; or 6) you or any of your employees or  independent contractors fail to maintain any licenses or  permits necessary for the treatment of patients or the  operation of the Franchise and/or fail to comply with any state  and federal regulations which is reasonably likely to adversely  affect the reputation of the Company, the Franchise, and/or  the goodwill associated with the Marks; or 7) you, any of your  Principal Owners, or any of your employees or independent  contractors are convicted of or plead no contest to a felony or  are convicted or plead no contest to any crime, offense, or  regulatory violation, which is reasonably likely to adversely  affect the reputation of the Company, the Franchise, and/or  the goodwill associated with the Marks; or 8) you or any of  your employees or independent contractors are involved in  any action or activity, including but not limited to dishonest,  unethical, or illegal actions or activities, which is reasonably  likely to adversely affect the reputation of the Company, the  Franchise, and/or the goodwill associated with the Marks; or  9) You (or any of your owners) have made or knowingly  make a material false or incomplete statement, or false or  incomplete representation, in any report, document, statement,  or agreement submitted to us; 10) We discover that you  knowingly made a material false or incomplete statement, or  false or incomplete representation, to us to obtain the  Franchise, or through the submission of any documentation  required to be submitted to us or a third party as required by  the terms of the Franchise Agreement; 11) You (or any of  your owners) participate in in-term competition contrary to  Section 9.3; 12) you fail to timely notify of any event, action  or other action identified in Section 10.6, which is reasonably  likely to adversely affect the reputation of the Company, the  Franchise, and/or the goodwill associated with the Marks; or  13) you or any of your employees violate any health or safety  law, ordinance or regulation, or operate the Franchise in a  manner that presents a health or safety threat, hazard or  danger to your customers or the public, which hazard, threat  or danger you acknowledge is determined by our commercial  business judgment; or 14) you or any of your Principal  Owners receive 3 or more written notices of default from us,  within any period of 12 consecutive months, concerning any  material breach by you, whether or not such breaches shall  have been cured.    {WS087179v1 } 51  THE FRANCHISE RELATIONSHIP  Provision  Section in Franchise or  Other Agreement  Summary  i.  Franchisee’s obligations  on termination/non- renewal  Section 16  Includes payment of money owed to us, return of printed  copies of the Manual, cancellation of assumed names and  transfer of phone numbers, cease using Marks, cease  operating Franchised Business, no confusion with Marks, our  option to purchase your inventory and equipment, your  modification of the premises and our option to purchase your  Franchised Business.   j.  Assignment of contract by  franchisor  Section 14.3 No restriction on right to transfer.  k.  “Transfer” by franchisee – defined  Section 14  Includes assignment of Franchise Agreement, sale or merger  of business entities, transfer of corporate stock, death of  Franchisee or change of ownership of Franchisee.  l.  Our approval of transfer by  you  Section 14.4  You need the Company’s approval to transfer Location  ownership or any fractional ownership interest.  m. Conditions for our  approval of transfer by  you  Section 14.5  New owner must have sufficient business experience, aptitude  and financial resources to operate the franchise; you must pay  all amounts due us or our affiliates; new owner and its  director must successfully complete our initial training  program; the new Franchisee and its owners and spouses must  execute a guaranty in our favor; your landlord must consent to  transfer of the lease, if any; you must pay us the applicable  transfer fee; you and your Principal Owners must sign a  general release in favor of us, our affiliates, and our and their  officers, directors, employees and agents (subject to state  law); if applicable, the new owner must agree to remodel to  bring the franchise to current standards; new owner must  assume all obligations under your Franchise Agreement or, at  our option, sign a new Franchise Agreement using our then- current form; the new Franchisee and its owners and spouses  must execute a guaranty in our favor; you and your Principal  Owners must sign a non-competition agreement agreeing not  to engage in a competitive business for 24 months within 25  miles of your Location Franchise or any other Location  Franchise.  We also have a right of first refusal and may  approve or disapprove the material terms of the transfer, and  require that you subordinate any installment payments to the  new owners’ obligation to pay us. You and the new  Franchisee, and all your and its owners and spouses, must  execute a transfer agreement in a form substantially similar to  that attached as Exhibit L.   n.  Our right of first refusal to  acquire your business  Section 14.6  We have the option to match any offer for your Franchised  Business.    o.  Our option to purchase  your business  Section 16.6  We have the option to purchase your Franchised Business  upon termination or non-renewal and you must sign our  standard form of asset purchase agreement (attached to this  Disclosure Document as Exhibit N)  p.  Death or disability of you Section 14.7  Franchise must be assigned by estate to approved buyer  within 45 days.     {WS087179v1 } 52  THE FRANCHISE RELATIONSHIP  Provision  Section in Franchise or  Other Agreement  Summary  q.  Non-compete covenants  during the term of the  franchise  Section 9.3  You cannot be involved in a competitive business during the  term of the Agreement.  r.  Non-compete covenants  after the franchise is  terminated or expires  Section 9.3  No involvement in competing business for 24 months within a  25 mile radius of any Location Franchise. This restriction only  applies to the operation of a non-insurance based chiropractic  businesses that operates under a membership model and that  is not part of a franchise system. It does not otherwise restrict  you or your owners from operating a chiropractic business.  s.  Modification of the  agreement  Section 20 Must be in writing by both sides.  t.   Integration/merger clause Section 20  Only the terms of the Franchise Agreement are binding. Any  other promises are unenforceable. However, nothing in the  Franchise Agreement will have the effect of disclaiming any  of the representations made in this FDD or any of its  attachments or addenda.    u.  Dispute resolution by  arbitration or mediation  Section 17.9  Except for certain claims, we and you must mediate all  disputes in Maricopa County, Arizona (subject to state law)  v.  Choice of forum Section 17.11  Subject to state law, mediation will take place at the American  Arbitration Association offices nearest to our principal place  of business, except actions for monies owed, injunctive relief,  or relief related to real property, the Marks or confidentiality  information.  Subject to state law, venue for any litigation is the state courts  in Maricopa County, Arizona, and Federal Courts for the U.S.  District Court for the District of Arizona.  w. Choice of law Section 17.11  Arizona law governs, except for matters regulated by the  United States Trademark Act (subject to state law).    Applicable state law might require additional disclosures or requirements related to the information contained in  this Disclosure Document.  These additional disclosures, if any, appear in Exhibit J of this Disclosure Document.         {WS087179v1 } 53  Item 18  PUBLIC FIGURES    The Company does not use any public figure to promote its franchise.         





 






  {WS087179v1 } 54  Item 19  FINANCIAL PERFORMANCE REPRESENTATIONS      The FTC’s Franchise Rule permits a franchisor to provide information about the actual or potential financial  performance of its franchised and/or franchisor-owned outlets, if there is a reasonable basis for the information, and  if the information is included in the Disclosure Document.  Financial performance information that differs from that  included in Item 19 may be given only if: (1) a franchisor provides the actual records of an existing outlet you are  considering buying; or (2) a franchisor supplements the information provided in this Item 19, for example by  providing information about possible performance at a particular location or under particular circumstances.      Defined Terms    For purposes of this financial performance representation, the following terms have the meanings given to them  below.     “Advertising Fund Contribution” means the required contribution to the national advertising fund imposed  on franchisees that is calculated as 2% of Gross Sales. In the profit and loss statements submitted by franchisees,  the Contribution to Advertising Fund was included in “Operating Expenses”. We have calculated the Contribution  to Advertising Fund as a separate line item by applying 2% to the Gross Sales reported and then subtracting that  amount from the Operating Expenses reported in the profit and loss statements.      “Cost of Goods” means the direct cost attributable to the production of the goods sold at a Clinic. Because  Clinics do not sell any goods or acquire any inventory items for resale, the Cost of Goods is $0.      “Facilities Expense” includes the following costs: rent, CAM’s, utilities, music, telephone, internet and  property taxes. We have not included reported expenses for maintenance, janitorial or trash because numerous  Clinics reported abnormally high costs resulting from Clinic “refreshes” conducted during the year (“refreshes”  normally take place at the time of renewal). The costs associated with these refreshes skewed the results in a  manner that did not accurately reflect the ongoing costs incurred by a franchised Clinic for maintenance, janitorial  or trash.     “Gross Sales” means the total gross sales minus refunds. “Gross Sales” is the total of all revenue and  receipts derived from the operation of the Clinic, before any reductions related to the total amount of any  chargebacks, collections, credit card or payment disputes, or other customer debts. Because no goods are sold at  Clinics, franchisees generally do not pay any sales tax. However, a few states like Minnesota impose a healthcare  tax (2% of gross sales) that is reflected in the Operating Expenses below for the small minority of Qualifying  Clinics that are subject to the tax.     “Insurance” includes the cost of general liability insurance and professional liability insurance.  The cost  of property insurance is reflected in the Facilities Expense line item. For franchisees operating under the PC model,  the franchisee reimburses the PC for malpractice insurance premiums paid on behalf of the PC entity (or the  franchisee pays these premiums directly) so the total expenditure is the same under both models.      “Labor” includes chiropractor doctor wages, wellness coordinator wages, payroll taxes, payroll expenses,  bonuses, employee health insurance, malpractice insurance and workers compensation costs. Note that some  franchisees reported payroll expenses as an Operating Expense while others reported it as a Labor expense. For  franchisees operating under the PC model, the franchisee pays the PC for compensation paid to chiropractors (the  PC is the employer of record) so the total amounts paid for labor is the same under both models.     “Net Profit” means Gross Sales minus Cost of Goods, Labor, Facilities Expense, Insurance, Operating  Expense, Royalty Fees and Contributions to the Advertising Fund.       {WS087179v1 } 55   “Operating Expenses” includes the costs for software fees, merchant fees, business licenses and permits,  local and Co-op marketing, healthcare taxes (where applicable), dues and subscriptions, postage and delivery. Note  that some franchisees reported payroll expenses as an Operating Expense while others reported it as a Labor  expense.      “Royalty Fee” means the royalty fee imposed on franchisees that is calculated as 7% of Gross Sales. In the  profit and loss statements submitted by franchisees, the Royalty Fee was included in “Operating Expenses”. We  have calculated the Royalty Fee as a separate line item by applying 7% to the Gross Sales reported and then  subtracting that amount from the Operating Expenses reported in the profit and loss statements.     System Statistics & Subsets Utilized    This financial performance representation includes a variety of performance data, including Gross Sales, Net Profit,  weekly patient visits, weekly new patient visits, active members and Gross Sales ramp up. The information is based  solely upon Clinics operating in the United States. We do not provide data for any Clinics that are located outside  of the United States. We do not provide any data for affiliate-owned Clinics. All of the operating Clinics included  in this financial performance representation are comparable to the franchise opportunity we offer in this FDD, in  that they use the prototypical business format and operating procedures we prescribe for all Clinics.      a. Gross Sales, Weekly Patient Visits (Total), Weekly Patient Visits (New Patients) and Active Members    The financial performance representations based on Gross Sales, weekly patient visits (total), weekly patient visits  (new patients) and active members include data from the 448 franchised Clinics in the United States that reported  sales during each month from January 1, 2020 through December 31st, 2020, excluding any months in which the  Clinic was closed due to COVID-19. Each Clinic meeting this criteria is referred to as a “Qualifying Clinic”. We  excluded data from: (i) 67 Clinics that opened during 2020 and did not report sales for 1 or more months for 2020;  and (ii) 8 Clinics that closed or were reacquired during 2020 and did not report sales for 1 or more months for 2020.  In 3 instances, we included data for Clinics that opened after January 1, 2020 because they reported gross sales for  the month of January 2020.     We provide the data for the overall system (448 Qualifying Clinics) and we also break down the data into “quartile”  subsets that are determined based on the total annual Gross Sales reported by each Qualifying Clinic for 2020, with  Quartile 1 being the highest performing quartile and Quartile 4 being the lowest performing quartile.     In addition to providing Gross Sales data for 2020, we have also included the same Gross Sales data for 2019 for  the 381 Clinics that were Qualifying Clinics with respect to the 2019 calendar year. We have provided this data to  demonstrate that the COVID-19 pandemic did not result in any material adverse effect on annual 2020 Gross Sales  as compared with 2019 annual Gross Sales. For purposes of the 2019 Gross Sales data, we have excluded data  from: (i) 70 Clinics that opened during 2019 and did not report sales for 1 or more months for 2019; and (ii) 12  Clinics that closed or were reacquired during 2019 and did not report sales for 1 or more months for 2019. In 1  instance, we include data for a Clinic that opened after January 1, 2019 because the Clinic reported gross sales for  the month of January 2019.       The financial performance representation regarding 2020 Gross Sales, weekly patient visits (total), weekly patient  visits (new patients) and average active members includes data for all 448 Qualifying Clinics that reported sales  during each month of 2020 (other than any months during which the Clinic was temporarily closed due to COVID- 19). The financial performance representations regarding 2019 Gross Sales includes data for all 381 Qualifying  Clinics that reported sales during each month of 2019. The following table identifies the number of franchised  Clinics open for the full measuring period of 2019 and 2020 as well as the number of Clinics within each Quartile.         {WS087179v1 } 56  FRANCHISE CLINIC STATISTICS FOR GROSS SALES FINANCIAL PERFORMANCE REPRESENTATION  Quartile  2020   (Open January 1, 2020 to December 31, 2020)  2019  (Open January 1, 2019 to December 31, 2019)  Number of Qualifying Clinics Percentage of Total System Number of Qualifying Clinics Percentage of Total System  1 112 25% 95 25%  2 112 25% 95 25%  3 112 25% 95 25%  4 112 25% 96 25%  Total 448 100% 381 100%    b. Net Profit    The Net Profit financial performance representation is based upon data from 246 franchised Clinics in the United  States that (i) reported sales during each month in 2020 (other than any months during which the Clinic was  temporarily closed due to COVID-19); and (ii) provided us with profit and loss statements for the 2020 calendar  year on or prior to March 12, 2021, which is the date we compiled the data for the financial performance  representation. We excluded data from: (i) 67 Clinics that opened during 2020 and did not report sales for 1 or more  months for 2020; (ii) 8 Clinics that closed or were reacquired during 2020 and did not report sales for 1 or more  months for 2020; and (iii) 202 Clinics that reported sales during each month in 2020 but failed to provide us with a  2020 profit and loss statement on or prior to March 12, 2021. We provide the Net Profit data for all 246 franchised  Clinics that met the criteria above and we also break down the data into “quartile” subsets, with Quartile 1 being the  highest performing quartile and Quartile 4 being the lowest performing quartile.     The table below lists the number of franchised Clinics in each quartile for purposes of the Net Profit financial  performance representation. The quartiles were determined based upon the 2020 Gross Sales figures of the various  outlets. Specifically, if an outlet was included in Quartile 2 for purposes of the Gross Sales financial performance  representation for the 2020 calendar year, then it was included in Quartile 2 for purposes of the Net Profit financial  performance representation. As a result, the number of outlets in each quartile varies for the Net Profit financial  performance representation.      The average period of operation for the 246 franchised Clinics in 2020 whose Net Profit data has been provided  was 62.5 months (see table below). The average period of operations for the 448 franchised Clinics whose data was  provided closely approximates the average period of operation was 61.2 months.  Of the 448 Qualifying Clinics, the  average period of operation was 61.2 months, with 221 of these Clinics (or 49.3%) operating for the average period  or longer.           {WS087179v1 } 57  STATISTICS AND PERIOD OF OPERATION FOR 2020 NET PROFIT FINANCIAL PERFORMANCE REPRESENTATION  Quartile Number of  Clinics  Average Period  of Operation  (Months)  Number and Percent that  Operated Longer than  Average  Median Period of  Operation   (Months)  Longest Period of  Operation  (Months)  Shortest  Period of  Operation  (Months)  1 70 77 42 of 70 (60%) 81 months 151 months 18 months  2 68 69 40 of 68 (59%) 72 months 122 months 14 months  3 58 56 28 of 58 (48%) 53 months 122 months 12 months  4 50 41 19 of 50 (38%) 27 months 93 months 12 months  Total 246 63 127 of 246 (52%) 64 months 151 months 12 months    c. Gross Sales Ramp Up    The Gross Sales ramp up financial performance representation presents the average monthly Gross Sales for the  initial 12 months of operation for all franchised Clinics that opened during 2020, 2019, 2018 or 2017. There were:  (i) 70 franchised Clinics that opened in 2020; (ii) 71 franchised Clinics that opened in 2019; (iii) 47 franchised  Clinics that opened in 2018; and (iv) 41 franchised Clinics that opened in 2017. The Gross Sales Ramp Up financial  performance representation includes Gross Sales data for all 229 franchised Clinics that opened in 2017, 2018,  2019 and 2020.  Financial Performance Representation    Gross Sales     Part A includes: (i) 2020 annual Gross Sales for January 1, 2020 through December 31, 2020; and (ii) 2019 annual  Gross Sales for January 1, 2019 through December 31, 2019. The data includes the average, median, highest and  lowest Gross Sales and is broken down into Quartiles. The data is based on the actual historical Gross Sales figures  for these outlets. The data is presented in the following 2 tables:     Table A-1 - Gross Sales for 2020 (448 Franchised Clinics)   Table A-2 - Gross Sales for 2019 (381 Franchised Clinics)    Net Profit    Part B includes 2020 Net Profit data for January 1, 2020 through December 31, 2020. The data includes the  average, median, highest and lowest Net Profit and is broken down into Quartiles. The data is based on the actual  historical Net Profit figures for these outlets. The data is presented in the following 5 tables:      Table B-1 - Net Profit for 2020: All Qualifying Outlets (246 Franchised Clinics)   Table B-2 - Net Profit for 2020: Quartile 1 (70 Franchised Clinics)   Table B-3 - Net Profit for 2020: Quartile 2 (68 Franchised Clinics)   Table B-4 - Net Profit for 2020: Quartile 3 (58 Franchised Clinics)   Table B-5 - Net Profit for 2020: Quartile 4 (50 Franchised Clinics)    The expenses in the Net Profit tables cover certain customary and typical expenses of The Joint Chiropractic  Clinics operating in the normal course of business throughout the United States. The Net Profit financial  performance data is based upon the profit and loss statements from franchisees and includes all operating expense  information. However, for purposes of the Net Profit financial performance representation, we have excluded (i)  any labor costs that were designated as owner compensation and (ii) any labor costs for an operations manager. An  





 






  {WS087179v1 } 58  operations manager position is necessary only for franchisees that operate a significant number of Clinics. The  operations manager oversees all of the Clinics owned by the multi-unit franchisee, although each Clinic must still  have a dedicated manager. As a result, the operations manager compensation is not representative of the labor costs  incurred by a franchisee that only owns a small number of Clinics.     Weekly Patient Visits     Part C includes 2020 weekly patient visits statistics for January 1, 2020 through December 31, 2020. We have  separately provided data for: (i) all patient visits; and (ii) new patient visits. The data includes the average, median,  highest and lowest number of weekly patient visits and is broken down into Quartiles. The data is based on the  actual historical weekly patient visits figures for these outlets. The data is presented in the following 2 tables:     Table C-1 - Weekly Patient Visits (Total Patients) for 2020 (448 Franchised Clinics)   Table C-2 - Weekly Patient Visits (New Patients) for 2020 (448 Franchised Clinics)    Active Members    Part D includes 2020 monthly “active member” data for January 1, 2020 through December 31, 2020. An “active  member” refers to a patient that has signed a membership agreement and paid the monthly membership fee for the  applicable month. The data includes the average, median, highest and lowest number of monthly active members  and is broken down into Quartiles. The data is based on the actual active member figures for these outlets. The data  is presented in the following table:     Table D-1 - Active Members for 2020 (448 Franchised Clinics)    Gross Sales Ramp Up    Part E includes data regarding the average monthly Gross Sales generated by new Clinics during their first 12  months of operation. The data includes:     Monthly Gross Sales for the initial 12 months of operation by each of the 70 franchised  Clinics that opened  in 2020   Monthly Gross Sales for the initial 12 months of operation by each of the 71 franchised  Clinics that opened  in 2019   Monthly Gross Sales for the initial 12 months of operation by each of the 47 franchised  Clinics that opened  in 2018   Monthly Gross Sales for the initial 12 months of operation by each of the 41 franchised  Clinics that opened  in 2017    The 12-month Gross Sales ramp up period for each Clinic is a rolling 12-month period commencing with the month  in which the Clinic opened. With respect to Clinics that opened in 2020, we measured their monthly Gross Sales  from the opening month through December 31, 2020. As a result, we did not provide a full 12 months of Gross  Sales data for any Clinic that opened on or after February 1, 2020.     For purposes of this financial performance representation, “Month 1” Gross Sales includes the total Gross Sales  generated by the Clinic during the month in which the Clinic opened, regardless of the total number of days the  Clinic was open during that month. The data is based on the actual historical Gross Sales figures for these outlets.  The data is presented in the following table:     Table E-1 – Gross Sales Ramp Up (229 Franchised Clinics)           {WS087179v1 } 59  Part A: Gross Sales Financial Performance Representation    TABLE A-1 - GROSS SALES FOR 2020 (448 FRANCHISED CLINICS)  Quartile Number  of Clinics  Percent of  Network  (sample)  Average Median Highest Lowest  Number and Percentage  that Attained or Exceeded  Average  1 112 25% $777,608 $745,799 $1,511,654 $601,157 46 of 112 (41%)  2 112 25% $523,218 $524,177 $599,211 $461,487 57 of 112 (51%)  3 112 25% $398,723 $399,917 $461,484 $342,585 57 of 112 (51%)  4 112 25% $255,534 $265,999 $338,950 $72,884 60 of 112 (54%)  Total 448 100% $488,771 $461,485 $1,511,654 $72,884 199 of 448 (44%)    TABLE A-2 - GROSS SALES FOR 2019 (381 FRANCHISED CLINICS)  Quartile Number  of Clinics  Percent of  Network  (sample)  Average Median Highest Lowest  Number and Percentage  that Attained or Exceeded  Average  1 95 25% $759,805 $715,424 $1,587,140 $607,847 37 of 95 (39%)  2 95 25% $521,188 $515,558 $602,839 $447,752 43 of 95 (45%)  3 95 25% $398,244 $402,982 $446,162 $345,716 49 of 95 (52%)  4 96 25% $263,823 $281,563 $344,511 $109,798 53 of 96 (55%)  Total 381 100% $485,182 $446,956 $1,587,140 $109,798 162 of 381 (43%)         {WS087179v1 } 60  Part B:   Net Profit Financial Performance Representation         TABLE B-1 - NET PROFIT FOR 2020: ALL QUALIFYING OUTLETS (246 FRANCHISED CLINICS)    Average  Achieved or  Surpassed Average  Percentage of  Gross Sales  Median Highest Lowest  Average Gross Sales $509,682 109 of 246 (44%) 100% $488,226 $1,495,991 $107,695  Cost of Goods $0 246 of 246 (100%) 0.0% $0 $0 $0  Labor Expense $209,956 98 of 246 (40%) 41.3% $195,174 $700,541 $9,131  Facilities Expense $57,806 117 of 246 (48%) 11.3% $56,744 $154,740 $24,182  Insurance $6,848 113 of 246 (46%) 1.3% $6,248 $43,991 ($60.75)  Operating Expense $56,688 119 of 246 (48%) 11.1% $54,564 $133,865 $4,429  Royalty Fee $35,678 109 of 246 (44%) 7.0% $34,176 $104,719 $7,539  Advertising Fund  Contribution  $10,194 91 of 246 (54%) 2.0% $9,765 $29,920 $2,154  Net Profit $132,513 120 of 246 (49%) 26.0% $130,838 $575,060 ($104,757)  TABLE B-2 -  NET PROFIT FOR 2020: QUARTILE 1 (70 FRANCHISED CLINICS)    Average  Achieved or  Surpassed Average  Percentage of  Gross Sales  Median Highest Lowest  Average Gross Sales $761,984 27 of 70 (39%) 100% $731,385 $1,495,991 $557,893  Cost of Goods $0 70 of 70 (100%) 0.0% $0 $0 $0  Labor Expense $289,458 29 of 70 (41%) 37.9% $276,882 $700,541 $154,742  Facilities Expense $62,403 24 of 70 (34%) 8.2% $58,512 $154,740 $30,514  Insurance $9,612 24 of 70 (34%) 1.3% $8,949 $43,991 $0  Operating Expense $66,126 28 of 70 (40%) 8.7% $63,715 $108,374 $20,259  Royalty Fee $53,339 27 of 70 (39%) 7.0% $51,197 $104,719 $39,052  Advertising Fund  Contribution  $15,250 27 of 70 (39%) 2.0% $14,628 $29,920 $11,158  Net Profit $265,807 30 of 70 (43%) 34.9% $252,362 $575,060 $111,765    {WS087179v1 } 61           TABLE B-3 - NET PROFIT FOR 2020: QUARTILE 2 (68 FRANCHISED CLINICS)    Average   Achieved or  Surpassed Average  Percentage of  Gross Sales  Median  Highest  Lowest   Average Gross Sales $520,995 35 of 68 (52%) 100.0% $521,469 $598,785 $409,967  Cost of Goods $0 68 of 68 (100%) 0.0% $0 $0 $0  Labor Expense $204,172 33 of 68 (49%) 39.2% $202,752 $381,748 $110,868  Facilities Expense $57,032 33 of 68 (49%) 10.9% $56,890 $97,690 $28,814  Insurance $6,037 27 of 68 (40%) 1.2% $5,042 $30,064 $0  Operating Expense $57,920 34 of 68 (50%) 11.1% $57,894 $118,917 $11,883  Royalty Fee $36,470 35 of 68 (52%) 7.0% $36,503 $41,915 $28,698  Advertising Fund  Contribution  $10,420 35 of 68 (52%) 2.0% $10,429 $11,976 $8,199  Net Profit $148,943 37 of 68 (54%) 28.6% $158,309 $279,890 $18,030  TABLE B-4 - NET PROFIT FOR 2020: QUARTILE 3 (58 FRANCHISED CLINICS)    Average   Achieved or  Surpassed Average  Percentage of  Gross Sales  Median  Highest  Lowest   Average Gross Sales $405,934 30 of 58 (52%) 100% $407,229 $555,366 $323,596  Cost of Goods $0 40 of 58 (100%) 0.0% $0 $0 $0  Labor Expense $182,051 23 of 58 (40%) 44.7% $172,176 $286,459 $119,822  Facilities Expense $56,227 28 of 58 (48%) 13.9% $55,214 $91,727 $24,182  Insurance $5,951 28 of 58 (48%) 1.5% $5,445 $15,383 ($60.75)  Operating Expense $52,660 25 of 58 (43%) 13.0% $51,600 $123,946 $4,428  Royalty Fee $28,415 30 of 58 (52%) 7.0% $28,506 $38,876 $22,652  Advertising Fund  Contribution  $8,119 30 of 58 (52%) 2.0% $8,145 $11,107 $6,472  Net Profit $72,510 33 of 58 (57%) 17.9% $81,233 $160,381 ($34,958)  





 






  {WS087179v1 } 62             TABLE B-5 -  NET PROFIT FOR 2020: QUARTILE 4 (50 FRANCHISED CLINICS)    Average   Achieved or  Surpassed Average  Percentage of  Gross Sales  Median  Highest  Lowest   Average Gross Sales $263,066 26 of 50 (52%) 100.0% $266,094 $ 369,738 $107,695  Cost of Goods $0 33 of 50 (100%) 0.0% $0 $0 $0  Labor Expense $139,486 24 of 50 (48%) 53.0% $138,661 $199,845 $9,131  Facilities Expense $54,364 27 of 50 (54%) 20.7% $56,152 $88,121 $24,248  Insurance $5,116 20 of 50 (40%) 1.9% $4,436 $15,410 $0  Operating Expense $46,614 16 of 50 (36%) 17.7% $44,385 $133,865 $20,095  Royalty Fee $18,415 26 of 50 (52%) 7.0% $18,627 $25,882 $7,539  Advertising Fund  Contribution  $5,261 26 of 50 (52%) 2.0% $5,322 $7,395 $2,154  Net Profit ($6,189) 26 of 50 (52%) -2.3% ($53) $140,005 ($104,757)    {WS087179v1 } 63  Part C: Weekly Patient Visits    TABLE C-1 – WEEKLY PATIENT VISITS (TOTAL PATIENTS) FOR 2020 (448 FRANCHISED CLINICS)  Quartile Number  of Clinics  Percent of  Network  (sample)  Average Median Highest Lowest  Number and Percentage  that Attained or Exceeded  Average  1 112 25% 454 407 895 254 44 of 112 (39%)  2 112 25% 319 350 416 231 53 of 112 (47%)  3 112 25% 252 226 333 173 54 of 112 (48%)  4 112 25% 164 162 275 52 56 of 112 (50%)  Total 448 100% 297 278 895 52 191 of 448 (43%)    TABLE C-2 – WEEKLY PATIENT VISITS (NEW PATIENTS) FOR 2020 (448 FRANCHISED CLINICS)  Quartile Number  of Clinics  Percent of  Network  (sample)  Average Median Highest Lowest  Number and Percentage  that Attained or Exceeded  Average  1 112 25% 30 24 98 13 45 of 112 (40%)  2 112 25% 21 14 58 10 47 of 112 (42%)  3 112 25% 18 15 46 9 40 of 112 (36%)  4 112 25% 13 15 34 6 50 of 112 (45%)  Total 448 100% 20 18 98 6 187 of 448 (42%)    Part D: Active Members    TABLE D-1 – ACTIVE MEMBERS FOR 2020 (448 FRANCHISED CLINICS)  Quartile Number  of Clinics  Percent of  Network  (sample)  Average Median Highest Lowest  Number and Percentage  that Attained or Exceeded  Average  1 112 25% 894 866 1,620 437 50 of 112 (45%)  2 112 25% 602 594 818 421 48 of 112 (43%)  3 112 25% 451 450 642 271 54 of 112 (48%)  4 112 25% 275 279 447 53 59 of 112 (53%)  Total 448 100% 555 519 1,620 53 195 of 112 (44%)         {WS087179v1 } 64  Part E:  Gross Sales Ramp Up    TABLE E-1 – GROSS SALES RAMP UP (229 FRANCHISED CLINICS)  Month  Clinics Opened in 2020 Clinics Opened in 2019 Clinics Opened in 2018 Clinics Opened in 2017  Sample Gross Sales Sample Gross Sales Sample Gross Sales Sample Gross Sales  1 70 $7,197  71 $6,093 47 $4,216 41 $3,404   2 62 $13,533  71 $12,848 47 $10,423 41 $8,913   3 54 $17,425  71 $16,294 47 $13,701 41 $11,954   4 49 $19,618  71 $18,123 47 $15,875 41 $14,372   5 41 $22,451  71 $18,768 47 $17,702 41 $15,788   6 34 $25,788  71 $19,899 47 $20,046 41 $17,371   7 28 $28,017  71 $21,284 47 $22,006 41 $18,214   8 21 $28,276  71 $22,102 47 $23,355 41 $19,159   9 16 $29,316  71 $23,964 47 $24,273 41 $21,010   10 16 $29,581  71 $25,296 47 $25,937 41 $21,594   11 8 $36,969  71 $26,590 47 $27,191 41 $22,923   12 4 $32,476  71 $27,288 47 $28,292 41 $23,566                {WS087179v1 } 65  Some The Joint® Clinics have earned the amounts and achieved the results set forth above.  Your individual  results may differ.  There is no assurance that you will earn as much.       You are strongly encouraged to consult with your own financial advisors in reviewing the tables and, in particular,  in estimating your gross sales (and the revenue of the outlet) as well as the types and amounts of costs and expenses  that you will or may incur in operating your own Franchised Business.    We recommend that you make your own independent judgment investigation about your Franchised Business’  potential financial performance, and that you consult with your attorney and other advisors before signing any  Franchise Agreement.    Written substantiation for the financial performance representation will be made available to you upon reasonable  request.    Other than the preceding financial performance representation, we do not make any financial performance  representations about a Franchisee’s future financial performance or the past financial performance of company- owned or franchised outlets.  We also do not authorize our employees or representatives to make any such  representations either orally or in writing.  If you are purchasing an existing outlet, however, we may provide you  with the actual records of that outlet.  If you receive any other financial performance information or projections of  your future income, you should report it to the franchisor’s management by contacting Eric Simon, VP of Franchise  Sales and Development (16767 N. Perimeter Dr., Suite 110, Scottsdale, Arizona 85260, Telephone: (480) 245- 5960), Email: eric.simon@thejoint.com, the Federal Trade Commission, and the appropriate state regulatory  agencies.           





 






  {WS087179v1 } 66  Item 20    OUTLETS AND FRANCHISEE INFORMATION    TABLE 1 - SYSTEM-WIDE OUTLET SUMMARY FOR YEARS 2018 TO 2020  Outlet Type Year  Outlets at the Start of  the Year  Outlets at the End of  the Year  Net Change  Franchisee  2018 352 394 +42  2019 394 453 +59  2020 453 515 +62  Company Owned  2018 47 48 +1  2019 48 60 +12  2020 60 64 +4  Total Outlets  2018 399 442 +43  2019 442 513 +71  2020 513 579 +66      TABLE 2 - TRANSFERS OF OUTLETS FROM FRANCHISEES TO NEW OWNERS (OTHER THAN THE FRANCHISOR)   FOR YEARS 2018 TO 2020  State Year Number of Transfers  Arizona  2018 0  2019 2  2020 0  California  2018 1  2019 1  2020 6  Colorado  2018 0  2019 0  2020 0  Florida  2018 0  2019 4  2020 3  Georgia 2018 5    {WS087179v1 } 67  TABLE 2 - TRANSFERS OF OUTLETS FROM FRANCHISEES TO NEW OWNERS (OTHER THAN THE FRANCHISOR)   FOR YEARS 2018 TO 2020  State Year Number of Transfers  2019 2  2020 0  Minnesota  2018 0  2019 1  2020 0  Missouri  2018 2  2019 0  2020 0  New York   2018 0  2019 1  2020 0  North Carolina  2018 0  2019 1  2020 1  Ohio  2018 2  2019 0  2020 0  South Carolina  2018 0  2019 0  2020 1  Tennessee  2018 1  2019 0  2020 0  Texas  2018 5  2019 2  2020 1  Utah  2018 0  2019 1  2020 0    {WS087179v1 } 68  TABLE 2 - TRANSFERS OF OUTLETS FROM FRANCHISEES TO NEW OWNERS (OTHER THAN THE FRANCHISOR)   FOR YEARS 2018 TO 2020  State Year Number of Transfers  Virginia  2018 7  2019 0  2020 0  Washington  2018 1  2019 0  2020 1  Total Outlets  2018 24  2019 15  2020 13      TABLE 3 - STATUS OF FRANCHISED OUTLETS FOR YEARS 2018 TO 2020  State Year  Outlets  at Start  of Year  Outlets  Opened  Termination  Non- Renewals  Reacquired  by  Franchisor  Ceased  Operations  Other  Reasons  Outlets  at End  of the  Year  Alabama   2018 0 0 0 0 0 0 0  2019 0 1 0 0 0 0 1  2020 1 3 0 0 0 0 4  Arizona  2018 21 2 0 0 0 0 23  2019 23 1 0 0 1 0 23  2020 23 1 0 0 1 0 23  Arkansas  2018 1 1 0 0 0 0 2  2019 2 0 0 0 0 0 2  2020 2 1 0 0 0 0 3  California  2018 40 4 0 0 2 0 44  2019 44 8 0 0 3 0 49  2020 49 4 0 0 0 0 53  Colorado  2018 25 0 0 0 0 0 25  2019 25 3 0 0 0 0 28  2020 28 0 0 0 0 0 28  Florida 2018 15 4 0 0 0 0 19    {WS087179v1 } 69  TABLE 3 - STATUS OF FRANCHISED OUTLETS FOR YEARS 2018 TO 2020  State Year  Outlets  at Start  of Year  Outlets  Opened  Termination  Non- Renewals  Reacquired  by  Franchisor  Ceased  Operations  Other  Reasons  Outlets  at End  of the  Year  2019 19 11 0 0 0 0 30  2020 30 13 0 0 0 0 43  Georgia  2018 34 3 0 0 0 0 37  2019 37 4 0 0 2 1 38  2020 38 3 0 0 0 0 41  Idaho  2018 1 1 0 0 0 0 2  2019 2 0 1 0 0 0 1  2020 1 2 1 0 0 0 2  Illinois  2018 9 1 0 0 0 0 10  2019 10 4 0 0 0 1 13  2020 13 4 0 0 0 0 17  Indiana  2018 5 0 0 0 0 0 5  2019 5 0 0 0 0 0 5  2020 5 0 0 0 0 2 3  Kansas  2018 1 1 0 0 0 0 2  2019 2 1 0 0 0 0 3  2020 3 0 0 0 0 0 3  Louisiana  2018 5 0 0 0 0 0 5  2019 5 0 0 0 0 0 5  2020 5 2 0 0 0 0 7  Maryland  2018 0 1 0 0 0 0 1  2019 1 3 0 0 0 0 4  2020 4 1 0 0 0 0 5  Massachusetts  2018 0 0 0 0 0 0 0  2019 0 1 0 0 0 0 1  2020 1 0 0 0 0 1 0  Minnesota  2018 8 1 0 0 0 0 8  2019 8 0 0 0 0 0 8  





 






  {WS087179v1 } 70  TABLE 3 - STATUS OF FRANCHISED OUTLETS FOR YEARS 2018 TO 2020  State Year  Outlets  at Start  of Year  Outlets  Opened  Termination  Non- Renewals  Reacquired  by  Franchisor  Ceased  Operations  Other  Reasons  Outlets  at End  of the  Year  2020 8 1 0 0 0 0 9  Missouri  2018 8 0 0 0 0 0 8  2019 8 1 0 0 0 0 9  2020 9 2 0 0 0 0 11  Nebraska  2018 1 0 0 0 0 0 1  2019 1 0 0 0 0 0 1  2020 1 0 0 0 0 0 1  Nevada  2018 11 1 0 0 0 0 12  2019 12 1 0 0 0 0 13  2020 13 2 0 0 0 0 15  New  Hampshire  2018 2 0 0 0 0 0 2  2019 2 0 0 0 0 0 2  2020 2 0 0 0 0 0 2  New Jersey  2018 5 0 0 0 0 2 3  2019 3 1 0 0 0 0 4  2020 4 1 0 0 0 1 4  New York  2018 1 0 0 0 0 0 1  2019 1 0 0 0 0 0 1  2020 1 0 0 0 0 0 1  North Carolina  2018 21 1 0 0 0 0 22  2019 22 4 0 0 0 0 26  2020 26 4 0 0 0 0 30  Ohio  2018 3 3 0 0 0 0 6  2019 6 4 0 0 0 0 10  2020 10 0 0 0 0 0 10  Oklahoma  2018 0 2 0 0 0 0 2  2019 2 1 0 0 0 0 3  2020 3 2 0 0 0 0 5    {WS087179v1 } 71  TABLE 3 - STATUS OF FRANCHISED OUTLETS FOR YEARS 2018 TO 2020  State Year  Outlets  at Start  of Year  Outlets  Opened  Termination  Non- Renewals  Reacquired  by  Franchisor  Ceased  Operations  Other  Reasons  Outlets  at End  of the  Year  Oregon  2018 10 0 0 0 0 0 10  2019 10 0 0 0 0 1 9  2020 9 0 0 0 0 1 8  Pennsylvania  2018 2 1 0 0 0 0 3  2019 3 0 0 0 0 0 3  2020 3 0 0 0 0 0 3  South Carolina  2018 17 1 0 0 0 0 18  2019 18 0 0 0 2 0 16  2020 16 1 0 0 0 0 17  Tennessee  2018 7 0 0 0 0 0 7  2019 7 4 0 0 0 0 11  2020 11 7 0 0 0 0 18  Texas  2018 72 13 0 0 0 0 85  2019 85 14 0 0 0 0 99  2020 99 13 0 0 0 0 112  Utah  2018 11 0 0 0 0 0 11  2019 11 4 0 0 0 0 15  2020 15 2 0 0 0 0 17  Virginia  2018 8 0 0 0 0 0 8  2019 8 0 0 0 0 0 8  2020 8 0 0 0 0 0 8  Washington  2018 5 4 0 0 0 0 9  2019 9 0 0 0 0 0 9  2020 9 0 0 0 0 1 8  Wisconsin  2018 3 0 0 0 0 0 3  2019 3 0 0 0 0 0 3  2020 3 1 0 0 0 0 4  Total Outlets 2018 352 47 0 0 2 3 394    {WS087179v1 } 72  TABLE 3 - STATUS OF FRANCHISED OUTLETS FOR YEARS 2018 TO 2020  State Year  Outlets  at Start  of Year  Outlets  Opened  Termination  Non- Renewals  Reacquired  by  Franchisor  Ceased  Operations  Other  Reasons  Outlets  at End  of the  Year  2019 394 71 1 0 8 3 453  2020 453 70 1 0 1 6 515    * If multiple events occurred affecting an outlet, this table shows the event that occurred last in time.   TABLE 4 - STATUS OF COMPANY-OWNED OUTLETS FOR YEARS 2018 TO 2020  State Year  Outlets at  Start of  Year  Outlets  Opened  Outlets Re- Acquired  from  Franchisees  Outlets  Closed  Outlets Sold  to  Franchisees  Outlets at  End  of the Year  Arizona  2018 10 0 0 0 0 10  2019 10 1 1 0 0 12  2020 12 0 1 0 0 13  California  2018 34 0 2 1 0 35  2019 35 4 3 1 0 41  2020 41 3 0 0 0 44  Georgia  2018 0 0 0 0 0 0  2019 0 0 2 0 0 2  2020 2 0 0 0 0 2  New  Mexico  2018 3 0 0 0 0 3  2019 3 0 0 0 0 3  2020 3 0 0 0 0 3  South  Carolina  2018 0 0 0 0 0 0  2019 0 0 2 0 0 2  2020 2 0 0 0 0 2  Total  Outlets  2018 47 0 2 1 0 48  2019 48 5 8 1 0 60  2020 60 3 1 0 0 64              {WS087179v1 } 73  TABLE 5 - PROJECTED OPENINGS AS OF DECEMBER 31, 2020  State  Franchise Agreements  Signed but Outlet          Not Open  Projected New  Franchised Outlets in  the Next Fiscal Year  Projected New Company- Owned Outlets in the Next  Fiscal Year  Alabama 8 4 0  Arizona 2 2 5  Arkansas 5 2 0  California 10 8 8  Colorado 2 1 0  District of Columbia 1 1 0  Florida 26 19 0  Georgia 17 7 1  Idaho 4 4 0  Iowa 1 1 0  Illinois 1 7 0  Indiana 2 2 0  Kentucky 6 4 0  Louisiana 4 3 0  Maryland 2 1 0  Michigan 1 2 0  Minnesota 3 4 0  Mississippi 4 2 0  Missouri 6 3 0  Nebraska 2 1 0  Nevada 1 1 0  New Hampshire 1 1 0  New Jersey 4 1 0  New Mexico 0 0 2  North Carolina 13 8 0  Ohio 9 9 0  Oklahoma 7 4 0  Oregon 1 1 0  South Carolina 3 3 0  Tennessee 9 13 0  Texas 42 15 0  Utah 5 4 0  Virginia 2 2 6  Washington 6 3 0  Wisconsin 2 2 0  





 






  {WS087179v1 } 74  TABLE 5 - PROJECTED OPENINGS AS OF DECEMBER 31, 2020  State  Franchise Agreements  Signed but Outlet          Not Open  Projected New  Franchised Outlets in  the Next Fiscal Year  Projected New Company- Owned Outlets in the Next  Fiscal Year  Total 212 145 22      Notes:  1. During 2020, 2 outlets in California were transferred twice during the course of 2020. 1 outlet in Texas was  transferred twice during the course of 2020.  2. During 2020, the following occurred:   1 franchisee in Georgia terminated their Franchise Agreement for 1 outlet prior to opening.   1 franchisee in Illinois terminated their Franchise Agreement for 1 outlet prior to opening.   1 franchisee in Virginia terminated their Franchise Agreement for 1 outlet prior to opening.  Exhibit F lists the names of all of our operating Franchisees and their addresses and telephone numbers as of  December 31, 2020.  Exhibit F lists the Franchisees who have signed Franchise Agreements for outlets which were  not yet operational as of December 31, 2020, and also lists the name, city and state, and business telephone number  (or, if unknown, the last known home telephone number) of every Franchisee who had an outlet terminated,  cancelled, not renewed, or otherwise voluntarily or involuntarily ceased to do business under a Franchise  Agreement during the most recently completed fiscal year, or who has not communicated with us within 10 weeks  of the issuance date of this disclosure document.  If you buy this franchise, your contact information may be  disclosed to other buyers when you leave the franchise system.    In the last 3 fiscal years, some current and former Franchisees sign provisions restricting their ability to speak  openly about their experience with The Joint.  You may wish to speak with current and former Franchisees, but be  aware that not all of those franchisees will be able to communicate with you.     We have endorsed the National Franchise Advisory Board, which is staffed by franchisees. You may contact the  NFAB by emailing its President, Rita Sellers, at rita.sellers@thejoint.com.     Except for the National Franchise Advisory Board, there are no (i) trademark-specific franchisee organizations  associated with the franchise system being offered that we have created, sponsored or endorsed or (ii) independent  franchisee organizations that have asked to be included in this Disclosure Document.             {WS087179v1 } 75  Item 21  FINANCIAL STATEMENTS  Attached to this Disclosure Document as Exhibit D are: 1) our consolidated audited financial statements for the  fiscal years ended December 31, 2020 and 2019, which have been taken from Item 8 of our 10-K Annual Report for  2020; 2) our consolidated audited financial statements for the fiscal years ended December 31, 2019 and 2018,  which have been taken from Item 8 of our 10-K Annual Report for 2019.            {WS087179v1 } 76  Item 22  CONTRACTS  Attached are copies of the following agreements relating to the offer of the franchise:    Exhibit B Franchise Agreement with the following exhibits:    Exhibit 1 - Franchise Agreement Opening Deadline/ Expiration Date   Exhibit 2 - Owner’s Guaranty and Assumption of Obligations  Exhibit 3 - Addendum to Lease Agreement  Exhibit 4 - Ownership Interests in Franchisee  Exhibit 5 – Franchisee Compliance Questionnaire  Exhibit 6 – EFT Authorization Form  Exhibit 7 - State-Specific Addenda    Exhibit E Confidentiality Agreement    Exhibit G Form UCC-1 Financing Statement    Exhibit K Required Vendor Agreements    Exhibit L Form of Transfer Agreement and General Release Agreement    Exhibit M Letter of Intent    Exhibit N Form of Asset Purchase Agreement             {WS087179v1 } 77  Item 23  RECEIPT  Two copies of an acknowledgement of your receipt of this Disclosure Document appear at the end of this  Disclosure Document.  The Receipts are detachable and one copy must be signed by you and given to us.  The other  copy may be retained by you for your records.  If this page or any other pages or exhibits are missing from your  copy, please contact the Company at the address or phone number noted in Item 1.          





 






  {WS087179v1 } 78  EXHIBIT A    STATE ADMINISTRATORS/AGENTS FOR SERVICE OF PROCESS             {WS087179v1 } 79  STATE ADMINISTRATORS/AGENTS FOR SERVICE OF PROCESS    Following is information about our agents for service of process, as well as state agencies and  administrators whom you may wish to contact with questions about The Joint Corp.      Our agent for service of process in the State of Delaware is:      THE CORPORATION TRUST COMPANY   CORPORATION TRUST CENTER, 1209 ORANGE STREET   WILMINGTON, DE 19801    We intend to register the franchises described in this Disclosure Document in some or all of the following  states in accordance with applicable state law.  If and when we pursue franchise registration (or otherwise comply  with the franchise investment laws) in these states, we will designate the designated state offices or officials as our  agents for service of process in those states:    State State Agency Agent for Service of Process  CALIFORNIA Commissioner of Financial Protection &  Innovation  Department of Financial Protection &  Innovation  Suite 750  320 West 4th Street  Los Angeles, CA 90013  (213) 576-7505  California Commissioner of Financial  Protection & Innovation   Department of Financial Protection &  Innovation  Suite 750  320 West 4th Street  Los Angeles, CA  90013    HAWAII Business Registration Division  Department of Commerce and  Consumer Affairs  335 Merchant Street, Room 203  Honolulu, HI 96812  (808) 586-2727  Commissioner of Securities of the Department  of Commerce and Consumer Affairs   335 Merchant Street, Room 203   Honolulu, HI 96812     ILLINOIS Office of Attorney General  Franchise Division  500 South Second Street  Springfield, IL 62706  (217) 782-4465  Illinois Attorney General   Franchise Division  500 South Second Street  Springfield, IL  62706  INDIANA Indiana Secretary of State Securities Division  Room E-1 11  302 West Washington Street Indianapolis, IN  46204  (317) 232-6681  Indiana Secretary of State   State Securities Division  Room E-1 11  302 West Washington Street  Indianapolis, IN 46204     MARYLAND Office of the Attorney General Division of  Securities  200 St. Paul Place  Baltimore, MD 21202-2020  (410) 576-6360  Maryland Securities Commissioner   200 St. Paul Place   Baltimore, MD 21202-2020       {WS087179v1 } 80  MICHIGAN Michigan Department of Attorney General  Consumer Protection Division Antitrust and  Franchise Unit  670 Law Building  Lansing, MI 48913  (517) 373-7117  Michigan Department of Commerce,  Corporations and Securities Bureau   Antitrust and Franchise Unit  670 Law Building  Lansing, MI  48913    MINNESOTA Minnesota Department of Commerce   85 7th Place East, Suite 500  St. Paul, MN 55101-2198  (651) 296-4026  Minnesota Commissioner of Commerce   85 7th Place East  Suite 500  St. Paul, MN  55101-2198   NEW YORK NYS Department of Law  Investor Protection Bureau  28 Liberty St. 21st Fl  New York, NY 10005  212-416-8222  Secretary of State   State of New York   99 Washington Avenue  Albany, New York 12231  NORTH DAKOTA Office of Securities Commissioner  Fifth Floor  600 East Boulevard  Bismarck, ND 58505-0510   (701) 328-4712  North Dakota Securities Commissioner   Fifth Floor  600 East Boulevard  Bismarck, ND  58505-0510  RHODE ISLAND Department of Business Regulation Division  of Securities  1511 Pontiac Avenue  Cranston, RI 02920  (401) 462-9527       Director of Rhode Island Department of  Business Regulation Floor   Division of Securities  1511 Pontiac Avenue  Cranston, RI 02920   SOUTH DAKOTA Department of Labor and Regulation  Division of Insurance Securities Regulation  124 South Euclid Suite 104  Pierre, SD 57501  (605) 773-3563  Department of Labor and Regulation  Division of Insurance Securities Regulation  124 South Euclid Suite 104  Pierre, SD 57501  (605) 773-3563  VIRGINIA State Corporation Commission   Division of Securities and Retail Franchising  1300 East Main Street, 9th Floor  Richmond, VA 23219  (804) 371-9051  Clerk of State Corporation Commission  1300 East Main Street, 1st Floor  Richmond, VA 23219   And United Corporate Services, Inc.   700 East Main Street, Suite 1700   Richmond, VA 23218  WASHINGTON Department of Financial Institutions  Securities Division  150 Israel Road  Tumwater, Washington 98501  (360) 902-8760  Director of Washington Financial Institutions   Securities Division  150 Israel Road  Tumwater, Washington 98501  (360) 902-8760    WISCONSIN Wisconsin Securities Commissioner  Securities and Franchise Registration  345 W. Washington Avenue  Madison, WI 53703  (608) 266-8559  Commissioner of Securities of Wisconsin   Securities and Franchise Registration  345 W. Washington Avenue  Madison, WI  53703  (608) 266-8559      {WS087179v1 } 81  EXHIBIT B    FRANCHISE AGREEMENT          





 






  {WS087179v1 } 1                          THE JOINT CORP.    FRANCHISE AGREEMENT            {WS087179v1 } 1  TABLE OF CONTENTS    SECTION PAGE    1. INTRODUCTION................................................................................................4    2. GRANT OF FRANCHISE.......................................................................................5  2.1 Term; Reference to Exhibit 1.................................................................................5  2.2 Full Term Performance........................................................................................6  2.3 Management Agreement with Professional Corporation – Non-Licensed Franchisees...............6  2.4 Waiver of Management Agreement..........................................................................7  2.5 Selection of Premises; Protected Territory; Reservation of Rights......................................8  2.6 Renewal of Franchise..........................................................................................9  2.7 Personal Guaranty by Owners; Reference to Exhibit 2...................................................10    3. DEVELOPMENT AND OPENING OF THE FRANCHISE..............................................10  3.1 Site Approval; Lease or Purchase of Premises; Opening Timeline; Reference to Exhibit 3.........10  3.2 Prototype and Construction Plans and Specifications....................................................11  3.3 Development of the Franchise...............................................................................12  3.4 Computer System.............................................................................................13  3.5 Equipment, Furniture, Fixtures, Furnishings and Signs.................................................14  3.6 Franchise Opening............................................................................................14    4. TRAINING.......................................................................................................14  4.1 General Manager..............................................................................................14  4.2 Training.........................................................................................................15    5. GUIDANCE; OPERATIONS MANUAL...................................................................16  5.1 Guidance and Assistance....................................................................................16  5.2 Operations Manual...........................................................................................16  5.3 Modifications to System.................................................................................... 17  5.4 Advisory Councils............................................................................................17    6. FEES AND COSTS.............................................................................................17  6.1 Initial Franchise Fee..........................................................................................17  6.2 Royalty Fee....................................................................................................17  6.3 Regional and National Advertising Fee....................................................................18  6.4 Local Advertising.............................................................................................19  6.5 Grand Opening Costs.........................................................................................19  6.6 Software and Programing Fees..............................................................................20  6.7 Relocation Fee................................................................................................20  6.8 Late Payments.................................................................................................20  6.9 Electronic Funds Transfer....................................................................................21  6.10 Application of Payments.....................................................................................21  6.11 Modification of Payments....................................................................................21    7. MARKS...........................................................................................................22  7.1 Ownership and Goodwill of Marks.........................................................................22  7.2 Limitations on Franchisee’s Use of Marks................................................................22  7.3 Notification of Infringements and Claims.................................................................22  7.4 Discontinuance of Use of Marks...........................................................................23  7.5 Indemnification of Franchisee..............................................................................23    8. RELATIONSHIP OF THE PARTIES; INDEMNIFICATION..........................................23  8.1 Independent Contractor; No Fiduciary Relationship....................................................23    {WS087179v1 } 2  8.2 No Liability, No Warranties................................................................................23  8.3 Indemnification...............................................................................................24    9. CONFIDENTIAL INFORMATION; NON-COMPETITION...........................................24  9.1 Types of Confidential Information........................................................................24  9.2 Non-Disclosure Agreement.................................................................................25  9.3 Non-Competition Agreement..............................................................................26    10. THE JOINT CORP. FRANCHISE OPERATING STANDARDS......................................26  10.1 Condition and Appearance of the Franchise.............................................................26  10.2 Franchise Services and Products...........................................................................27  10.3 Approved Products, Distributors and Suppliers.........................................................28  10.4 Hours of Operation..........................................................................................29  10.5 Specifications, Standards and Procedures................................................................29  10.6 Compliance with Laws and Good Business Practices...................................................29  10.7 Management and Personnel of the Franchise............................................................31  10.8 Insurance......................................................................................................31  10.9 Credit Cards and Other Methods of Payment............................................................33  10.10 Pricing.........................................................................................................33    11. ADVERTISING.................................................................................................34  11.1 By Company...................................................................................................34  11.2 By Franchisee.................................................................................................35  11.3 Local and Regional Advertising Cooperatives............................................................36  11.4 Websites and Other Forms of Advertising Media........................................................36    12. ACCOUNTING, REPORTS AND FINANCIAL STATEMENTS.......................................37  13. INSPECTIONS AND AUDITS...............................................................................37  13.1 Company’s Right to Inspect the Franchise................................................................37  13.2 Company’s Right to Audit...................................................................................38    14. TRANSFER REQUIREMENTS..............................................................................38  14.1 Transfer by Us.................................................................................................38  14.2 Transfer by Franchisee.......................................................................................38  14.3 Transfer to Franchisee’s Legal Entity......................................................................38  14.4 Our Right of First Refusal....................................................................................41  14.5 Transfer on Death, Permanent Incapacity or Dissolution...............................................................41  14.6 Interim Operation of Location Franchise on Death or Permanent Disabilty..................................41  14.7 Non-Waiver of Claims....................................................................................................................41  14.8 Effect of Consent to Transfer................................................................................43  14.9 Consent Not Unreasonably Delayed........................................................................43    15. TERMINATION OF THE FRANCHISE....................................................................43    16. RIGHTS AND OBLIGATIONS OF COMPANY AND FRANCHISEE UPON TERMINATION OR  EXPIRATION OF THE FRANCHISE.........................................................................45  16.1 Payment of Amounts Owed to Company..................................................................45  16.2 Marks and Other Information...............................................................................46  16.3 De-Identification..............................................................................................46  16.4 Confidential Information....................................................................................46  16.5 Joint Software.................................................................................................46  16.6 Company’s Option to Purchase Franchise Assets and Assumption of Lease........................46  16.7 Continuing Obligations......................................................................................47  16.8 Management of the Franchise..............................................................................47      {WS087179v1 } 3  17. ENFORCEMENT...............................................................................................48  17.1 Invalid Provisions; Substitution of Valid Provisions.....................................................48  17.2 Unilateral Waiver of Obligations...........................................................................48  17.3 Written Consents from Company...........................................................................48  17.4 Lien.............................................................................................................49  17.5 No Guarantees.................................................................................................49  17.6 No Waiver......................................................................................................49  17.7 Cumulative Remedies........................................................................................50  17.8 Specific Performance; Injunctive Relief...................................................................50  17.9 Mediation and Litigation.....................................................................................50  17.10 Waiver of Punitive Damages and Jury Trial; Limitations of Actions..................................51  17.11 Governing Law/Consent To Jurisdiction..................................................................52  17.12 Binding Effect.................................................................................................52  17.13 No Liability to Others; No Other Beneficiaries...........................................................52  17.14 Construction...................................................................................................52  17.15 Joint and Several Liability...................................................................................53  17.16 Multiple Originals.............................................................................................53  17.17 Timing Is Important..........................................................................................53  17.18 Independent Provisions.......................................................................................53    18. NOTICES AND PAYMENTS.................................................................................54    19. INDEPENDENT PROFESSIONAL JUDGMENT OF YOU AND YOUR GENERAL  MANAGER.............................................................................................................54    20. ENTIRE AGREEMENT.......................................................................................54    Exhibit 1 - Franchise Agreement Opening Deadline/ Expiration Date   Exhibit 2 - Owner’s Guaranty and Assumption of Obligations  Exhibit 3 - Addendum to Lease Agreement  Exhibit 4 - Ownership Interests in Franchisee  Exhibit 5 - Franchisee Compliance Questionnaire  Exhibit 6 – EFT Authorization Form  Exhibit 7 - State-Specific Addenda        





 






  {WS087179v1 } 4  THE JOINT CORP.    FRANCHISE AGREEMENT    This Franchise Agreement (this or the “Agreement”) is being entered into effective as of the _____ day of  _______________, 202__ (the “Agreement Date”).  The parties to this Agreement are The Joint Corp., a Delaware  corporation (“we,” “us,” the “Company,” or “The Joint®”); _________________________________________,  (“you” or “Franchisee”), and, if you are a partnership, corporation, or limited liability company, your “ Owners”  (defined below).  1. INTRODUCTION.   This Agreement has been written in an informal style in order to make it more easily readable and to be sure that  you become thoroughly familiar with all of the important rights and obligations the Agreement covers before you  sign it.  This Agreement includes several exhibits, all of which are legally binding and are an integral part of the  complete Franchise Agreement.  If you are a corporation, partnership or limited liability company, you will notice  certain provisions that are applicable to those principal shareholders, partners or members on whose business skill,  financial capability and personal character we are relying in entering into this Agreement.  Those individuals will  be referred to in this Agreement as “Owners.”  Through the expenditure of considerable time, effort and money, we and our affiliates have devised a system for the  establishment and operation of a The Joint® franchise business model, at chiropractic location that specializes in  affordable, convenient, and accessible chiropractic care.  It is our mission “to improve the quality of life through  affordable, routine Chiropractic care.”  The clinic environment is intended to be inviting, approachable and the  atmosphere intended to be welcoming and where no appointments are necessary (all of these characteristics,  amongst others, are referred to in this Agreement as the “System”).  This business model includes a location model  that offers all of our franchised services and products (individually, a “Location Franchise” and collectively,  “Location Franchises”).  We refer to the owner(s) of Location Franchise(s) generally as a “franchisee(s)”.  We are a  private pay model and currently do not accept insurance.  We identify the System by the use of certain trademarks,  service marks and other commercial symbols, including the marks “The Joint ®”, “The Joint...the chiropractic  place®”  “The Joint Chiropractic®” and certain associated designs, artwork and logos, which we may change or  add to from time to time (the “Marks”).  From time to time we grant to persons who meet our qualifications, franchises to own and operate a Location  Franchise business that will operate and/or manage clinics (as allowed by applicable law) that specialize in  providing chiropractic services and products to the general public through licensed chiropractic professionals  (referred to as “Clinic(s)”).  This Agreement is being presented to you because of the desire you have expressed to  obtain the right to develop, own, and be franchised to operate a Location Franchise (we will refer to your Location  Franchise as the “Franchise” or the “Franchised Business”).  You may purchase and operate your Franchise as a  new, start-up (a “Start-up Location Franchise“), or may convert an existing chiropractic practice (a “Conversion  Location Franchise“).  In signing this Agreement, you acknowledge that you have conducted an independent  investigation of The Joint’s franchise business model, and recognize and acknowledge that, like any other business,  the nature of it may evolve and change over time, AND that an investment in a The Joint® franchise involves  business risks, and that the success of this business venture is primarily dependent on YOUR business abilities and  efforts.    We expressly disclaim making, and you acknowledge that you have not received nor have you relied on, nor  consider any of the information supplied to be any guarantee, express or implied, as to your potential revenues,  profits, performance or likelihood of success of The Joint® franchise business venture contemplated by this  Agreement.  You acknowledge that there have been no representations by us or our affiliates or our or their  respective officers, directors, members, employees, or agents that are inconsistent with the statements made in our  current Franchise Disclosure Document concerning the Franchised Business, or the provisions of this Agreement.   You further represent to us, that as an inducement of our entering into this Agreement with you, there have been no  misrepresentations to us in your application for the rights granted by this Agreement, or in the financial information  provided by you and your Owners.    {WS087179v1 } 5  2. GRANT OF FRANCHISE.  2.1 Term; Reference to Exhibit 1. You have applied for a franchise to own and operate a Location  Franchise, and we have approved your application in reliance on all of the representations you made in that  application.  As a result, and subject to the provisions of this Agreement, we grant to you a Franchise to operate a  Location Franchise that offers the products, services, and proprietary programs of ours, all to be used in accordance  with all elements, rules and regulations of the System, that we may require for  Location Franchises and in  accordance with all manner of law and applicable regulations as relate to the chiropractic profession.  You must operate the Franchise at a mutually agreeable site (the “Premises”) that is approved by the Company and  which is to be identified and secured by you after the signing of this Agreement, and to thereafter use the System  and the Marks in the operation of that Franchise, for a term of ten (10) years (the “Initial Term”) in strict  accordance with its terms.  The Initial Term will begin on the Agreement Date.  (For convenience, the expiration  date of the Initial Term is listed on Exhibit 1.)  Termination or expiration of this Agreement will constitute a  termination or expiration of your Franchise.  (All references to the “term” of this Agreement refer to the period  from the Agreement Date to the date on which this Agreement actually terminates or expires.)  2.2 Full Term Performance. You specifically agree to be obligated to operate the Franchise, perform  the obligations of this Agreement, and continuously exert your best efforts to promote and enhance the business of  the Franchise for the full term of this Agreement.  2.3 Management Agreement with Professional Corporation – Non-Licensed Franchisees. If you are not  a licensed chiropractor, prior to commencing operations of the Franchised Business, you must enter into a  management agreement (“Management Agreement”) with a duly formed and licensed chiropractic professional  corporation (or a professional limited liability company, if permitted in the state in which the Clinic is located), (a  “P.C.”), whereby you will provide to the P.C., non-chiropractic directive management and administrative services  and support, consistent with the System and the lawful operation of a P.C., all of which shall at all times be in  compliance with all applicable laws and regulations as relates to the practice of chiropractic medicine.  A form of  Management Agreement, is included as an Exhibit to our Disclosure Document, which must be reviewed and  revised by your local attorney to ensure compliance with all local and state legal specifications. The P.C. shall  employ and control the chiropractors and other chiropractic personnel that will provide the actual chiropractic  services required to be delivered at and through the Clinic. You shall not provide any actual chiropractic services,  nor shall you, direct, control or suggest to the P.C. or its chiropractors or employees the manner in which the P.C.  provides or may provide actual chiropractic services to its patients or market to the public that anyone other than  the P.C. is the owner/operator of the chiropractic practice to whom you provide management and business services.    Due to various federal and state laws regarding the practice of chiropractic medicine, and the ownership and  operation of chiropractic practices and health care businesses that provide chiropractic services, you understand and  acknowledge that you, as a non-chiropractor Franchisee, shall not engage in any practice that is, or may appear to  be, the practice of chiropractic medicine. You acknowledge that the P.C. must offer all chiropractic services in  accordance with all manner of law and regulation and that the Management Agreement and your relationship with  the P.C. shall also be in accordance with all law and regulation and the System. It is your sole responsibility to  operate in compliance with all applicable state and federal laws in relation to privacy and security of individually  identifiable information.   It is your responsibility to, promptly and timely, source a duly formed and licensed P.C. for your Franchise location  and enter into an approved Management Agreement with that P.C.  Failure to do so will result in your inability to  open your Franchise location.  You must submit the duly formed P.C. and the credentials of the chiropractor or  other authorized professionals of the licensed P.C. for our review and approval.  You must enter into a management  agreement with the P.C. for your Franchise location using our standard form of Management Agreement.  While  you must use our standard form of Management Agreement with the P.C., you may negotiate the monetary terms,  and with our written consent, certain other terms of the agreement with the P.C.  We will not unreasonably  withhold our approval to request changes in the Management Agreement if such changes are consistent with  applicable law and regulation and the System. You must obtain our written approval of the final Management  Agreement prior to your execution. You shall ensure that the P.C. offers all chiropractic services in accordance with  the Management Agreement and the System and is compliant with all manner of law and regulation.  You must    {WS087179v1 } 6  have a Management Agreement in effect with a P.C. at all times during the operation of the Franchised Business  and during the Initial Term of this Agreement.    If you are a licensed chiropractor, or part of a P.C. owned by licensed chiropractors, you do not need to execute a  Management Agreement.  However, you are still responsible for compliance with all manner of law and regulation  applicable to the operation of a chiropractic Clinic and your Location Franchise.    2.4 Waiver of Management Agreement.  In certain states, it may be permissible under existing law  applicable to chiropractic professionals and/or practices or chiropractic clinics, for a non-chiropractor to both own  and operate a Clinic and a Location Franchise.  Certain of those laws may also allow a non-chiropractor or non-P.C.  to hire chiropractic and other professional personnel to provide chiropractic services to patients at the Clinic in  accordance with chiropractic regulation. If you determine that the laws that would apply to a Clinic in your state  would permit you to do so, you may request that we waive certain of the requirements of the Franchise Agreement  related to the separating of the ownership and/or operation of the chiropractic aspects of the Clinic from the general  business management aspects. In particular, you, under those circumstances (i) would not enter into a Management  Agreement with a P.C. that, as a separate entity, would otherwise operate the Clinic and provide all chiropractic  services, and (ii) you would not be restricted from hiring and supervising chiropractic professionals in accordance  with that state’s regulation.  Please be advised that any waiver, or modification of any of the other referenced  requirements, will remain subject to compliance with all applicable laws and regulations. In such an event, and if  we agree that such a waiver is appropriate, you must enter into an Amendment to Waive Management Agreement  (“Waiver Agreement”), a copy of which is attached as an exhibit to our Disclosure Document.  Under the Waiver  Agreement, you will agree that, in lieu of entering into the Management Agreement with a P.C., you will (a) cause  the Clinic to operate in accordance with all manner of law and regulation as relates to the practice of chiropractic  and the standards for operating a chiropractic clinic, and (b) manage the Clinic as required in this Agreement, the  System, and by performing all the responsibilities and obligations of the “Company” under the Management  Agreement.   You are responsible for operating in full and complete compliance with all laws that apply to operating/managing a  chiropractic Clinic in the state of your Franchise location.  You must conduct your own diligence and make your  own determination as to the required regulatory standards to be legally compliant to own or manage or operate a  chiropractic clinic at your location. Please be advised, the laws applicable to your Clinic may change.  If there are  any chiropractic regulations or other laws that would render your operation of the Clinic through a single entity (or  otherwise) in violation of any applicable medical or chiropractic regulation, you must immediately advise us of  such change and of your proposed corrective action to comply with current chiropractic or applicable medical  regulation, including (if applicable), but not limited to, entering into a Management Agreement with a P.C.   Similarly, if we discover a change in any such law or regulation applicable to your Clinic, upon providing you  notice of such law or regulation,, you agree to immediately make such changes as are necessary to comply with the  applicable medical or chiropractic regulation, including (if applicable), but not limited to, entering into a  Management Agreement with a P.C..    2.5 Selection of Premises; Protected Territory; Reservation of Rights. You and we will mutually select  the location of the Premises upon or after the signing of this Agreement.  You acknowledge that the Franchise  granted by this Agreement gives you the right to operate your Franchise only at the Premises.  We will grant you a  protected territory (“the Protected Territory”).  We will define the Protected Territory in an addendum to this  Agreement after you select and we approve the site for your Location Franchise.  Typically, the Protected Territory  will include between 10,000 to 30,000 households as defined by the natural traffic and trade patterns of your  approved site.  We will describe the Protected Territory using either longitude and latitude coordinates or a map  that will show in general terms the fixed geographical boundaries (such as rivers, streets or highways). The  geographic size of the Protected Territory will vary based upon population density and a variety of demographic  factors. In dense urban areas, the Protected Territory may encompass a city block or less, and at Non-Traditional  Sites, we might limit your Protected Territory to the site of your Location Franchise. In less dense suburban areas,  the Protected Territory could include an entire municipality. For purposes of this Agreement, a “Non-Traditional  Site” means any site or channel that generates customer traffic flow that is independent from the general customer  traffic flow of the surrounding area, including on or within the confines or premises of military bases, shopping  malls or centers, airports, stadiums, major industrial or office complexes, parking lots or structures, mobile  vehicles, airports, hotels, resorts, school campuses, train stations, travel plazas, toll roads, casinos, hospitals, theme    {WS087179v1 } 7  parks, and sports or entertainment venues.  A “Non-Traditional Site” also includes the establishment and operation  of a Clinic within a pre-existing business that does not operate under the Marks. For example, Clinics established  within an urgent care center, retail store, or medical spa would qualify as Non-Traditional Sites. We would expect  to grant franchises for Non-Traditional Sites in self-contained locations such as college or university campuses,  airports, hospitals, or sports arenas.  We will not modify your Protected Territory during the franchise term. If you intend to renew or transfer the  franchise, and your Protected Territory is larger than our then-current standard size for territories or the then-current  demographics of your Protected Territory have changed, then we may reduce the size of your Protected Territory  on renewal or require your transferee to operate the Location Franchise in a smaller territory. If we reduce the  Protected Territory, we will give you or your transferee the option (as applicable) to develop the remaining  territory.  If you are in full compliance with the Franchise Agreement, then during the Franchise Agreement term, neither we  nor our affiliates will operate or grant a franchise for the operation of another Location Franchise or a Company- owned outlet located within your Protected Territory (except for Location Franchises at Non-Traditional Sites and  Location Franchises that result from an Acquisition) that offers the same or similar goods or services under the  same or similar trademarks. Because we retain the ability to operate or grant others the right to operate Location  Franchises at Non-Traditional Sites in your Protected Territory, you will not receive an exclusive territory. You  may face competition from other Franchisees, from outlets that we own, or from other channels of distribution or  competitive brands that we control.  We and our affiliates reserve the right to engage in any activities we deem appropriate that your Franchise  Agreement does not expressly prohibit, whenever and wherever we desire, including the right to (1) own, acquire,  site build, or  operate, for our own account, or grant to others the right to operate Location Franchises on terms and  conditions and at locations we deem appropriate outside of your Protected Territory; (2) to grant Regional  Developer franchises which may encompass the area where your site is located; (3) provide or grant other persons  the right to provide goods and services that are similar to and/or competitive with those provided by Location  Franchises through any distribution channel, including, but not limited to, sales via mail order, catalog, toll-free  telephone numbers, and electronic means, including the Internet under the Marks or trademarks and services marks  other than the Marks; (4) engage in an Acquisition, including an Acquisition that results in one (1) or more  competitive businesses operating under the Marks within the Protected Territory; and (5) establish and operate, or  grant others the right to establish and operate, Clinics that are located within Non-Traditional Sites that are located  anywhere, including within your Protected Territory. For purposes of the this Section, an “Acquisition” means  either (i) a competitive or non-competitive company, franchise system, network or chain directly or indirectly  acquiring us, whether in whole or in part, including by asset or stock purchase, change of control, merger,  affiliation or otherwise or (ii) us directly or indirectly acquiring another competitive or non-competitive company,  franchise system, network or chain, whether in whole or in part, including by asset or stock purchase, change of  control, merger, affiliation or otherwise.    2.6 Renewal of Franchise.  (a) Franchisee’s Right to Renew.  Subject to the provisions of Section 2.6(b) below, and provided you  are not in default of any material terms of this Agreement or any other agreement(s) you may have with us, and if  you have substantially complied with all provisions of this Agreement and all other agreements between us, then  upon the expiration of the Initial Term, you will have the right to renew the Franchise for one (1) additional term of  ten (10) years (the “Renewal Term”).  Notwithstanding the foregoing, such right of renewal is expressly  conditioned upon your having refreshed and refurbished the Premises, including the replacement of fixtures,  furnishings, wall decor, furniture, equipment, and signs and otherwise modify the Franchise to be in compliance  with current specifications and standards then applicable for Location Franchises within thirty (30) days prior to the  commencement of the Renewal Term.  In addition, we have the right, in our sole discretion, to withhold our consent  in the event you have received any email or letter from us notifying you of a breach of this Agreement, the  Operations Manual or any other agreement with us (or similar reporting email or letter communications) and have  failed to timely or satisfactorily cure the applicable breach in accordance with our instructions.  (b) Notice of Deficiencies and Other Requirements.  At least one (1) year before the expiration of the  





 






  {WS087179v1 } 8  Initial Term, we agree to give you written notice of any deficiencies in your operation or in the historical  performance, marketing and revenue generation of the Franchise that could cause us not to renew the Franchise.   Such notice will state what actions, if any, you must take to correct the deficiencies in your operation of the  Franchise or of the Premises, and will specify the time period in which those deficiencies must be corrected or other  requirements satisfied so that we may grant a renewal.  Renewal of the Franchise will be conditioned upon your  correction of the cited deficiencies and on your compliance with all the terms and conditions of this Agreement up  to the date of expiration.  If you are in default of any provisions of the Agreement or related agreements, you will  not be granted a right to renew your Franchise.  If we send a notice of non-renewal, it will state the reasons for our  refusal to renew.  (c) Renewal Agreement.  Should you choose to seek to renew the Franchise, you must provide us with  written notice of that intent no earlier than two (2) years and no later than one (1) year before the expiration of the  Initial Term.  Should you be granted a right to renew the Franchise as set forth above, the Company, you and  your Owners must execute the then current form of Franchise Agreement and any ancillary agreements with  appropriate modification memorializing that a renewal fee will be due and payable and not the current,  initial franchise fee.  Said renewal fee shall equal 25% of the then-current initial franchise fee for a Location  Franchise.  2.7 Personal Guaranty by Owners; Reference to Exhibit 2. Each of the Owners and their spouses  (where applicable), will be required to execute a personal guaranty (the “Guaranty”), guaranteeing the Franchise’s  liabilities and obligations to the Company.  A copy of the Guaranty and Assumption of Obligations is incorporated  herein as Exhibit 2.  3. DEVELOPMENT AND OPENING OF THE FRANCHISE  3.1 Site Approval; Lease or Purchase of Premises; Opening Timeline; Reference to Exhibit 3.  (a) You must locate and select a proposed site for the Premises that is acceptable and approved by us  as suitable for the operation of a Location Franchise.  Your proposed site must be submitted with the required  documentation in accordance with our policies and procedures, and must be reviewed and approved by us.   Acceptance of a proposed site shall be at our sole and absolute discretion and shall not constitute, nor be deemed, a  judgment as to the likelihood of success of a Location Franchise at such location, or a judgment as to the relative  desirability of such location in comparison to other locations.  We will accept or reject a proposed site within  fifteen business (15) days of receipt of a completed site submission package, as same may be defined and modified  by us from time to time in our sole and absolute discretion.  Your failure to submit a completed site approval  package with the required information, and/or failure to secure an acceptance from us for a proposed Site  for the Premises in a timely manner shall NOT be reason for extending the Opening Deadline set forth in this  Franchise Agreement.    (b) Following our acceptance of your site submittal package, you must obtain lawful possession of the  Premises by executing a lease for the Premises (“the Lease”).  Prior to your executing the Lease, and as a condition  of our acceptance, be advised that the Lease for the Premises MUST include the form of Addendum to Lease,  attached as Exhibit 3 to the Franchise Agreement, and which provides us amongst other things, requisite notice  from the Landlord to the Franchisor for any defaults under your lease, and expressly permits us to take possession  of the Premises under certain conditions and/or if this Agreement is terminated or if you violate the terms of the  Lease.  Before executing a lease, you must submit it to us for review.  You agree that you will not execute a lease  without our advance written approval of the lease terms which must specifically include the designated form of  Franchisor rider or additional required lease language.     (c) Unless we agree otherwise, you must open your franchise for business no later than the Opening  Deadline set forth in Exhibit 1 to this Agreement.  If no Opening Deadline is set forth in Exhibit 1, then the  Opening Deadline shall be deemed to be two-hundred and forty (240) days from the Agreement Date.  If you are  delayed from opening your Location Franchise by the Opening Deadline, you must immediately provide us with a  written request to extend the deadline, which we may grant or withhold in our sole discretion.  The request must  state: (1) that a delay is anticipated; (2) the reasons which caused the delay; (3) the efforts that you are making to  proceed with the opening; and (4) an anticipated opening date. In considering the request, we will not unreasonably  withhold our consent to a delay if you have been diligently pursuing the opening.     {WS087179v1 } 9  (d) You must commence pre-opening marketing and promotional activities at least sixty (60) days  prior to opening your Location Franchise, and collect at least two hundred (200) leads from prospective new  patients during such sixty (60) day period. You may not opening your Location Franchise prior to meeting these  requirements.  Unless we agree to extend the Opening Deadline, if you do not open your Franchise for business by the  Opening Deadline, you will be considered in default of your Franchise Agreement.  Upon receipt of written  notice from us of such default, you must cure such default by opening your Franchise for business no more  than one ninety (90) days after receipt of such notice, or one hundred and eighty (180) days after the  Opening Deadline, whichever occurs first.  If you fail to cure your default, we have the right to immediately  terminate your Franchise.    Regardless of whether you open your Franchise for business by the Opening Deadline, you are obligated to pay us  the minimum Royalty Fee of $700 due under Section 6.2 of this Agreement, thirty (30) days after the Opening  Deadline.  If you open your Franchise for business earlier than the Opening Deadline, you are obligated to pay us  the minimum Royalty Fee of $700 due under Section 6.2 of this Agreement on the first day of the month following  the partial month you opened your Franchise for business. If you fail to pay the minimum Royalty Fee due  during the time you are in default of this Section 3.1(c), and do not cure such default after receipt of ten (10)  days written notice from us of such default, we may immediately terminate your Franchise.    3.2 Prototype and Construction Plans and Specifications. Upon receipt from you of completed pre- construction forms and as-built drawings of the Location, we shall provide to Franchisee a Clinic floor plan design  for the Location containing floor plan, demising and interior wall locations, flooring specification, ceiling  specification, furnishing, fixture, and equipment location and specification (hereby known as "Clinic Schematic").  The Franchisee will receive the Joint’s design requirements, including building specifications (locations of walls,  counters, retail displays, fixtures, and equipment) (the “Clinic Design”). We do not represent or warrant design  compliance with Applicable Laws, including the Americans with Disabilities Act (“ADA”). Franchisee shall, at its  sole cost and expense, ensure that the Clinic Design complies with all Applicable Laws (including the ADA), and  Franchisee shall obtain any required architectural seals, engineering seals and other required approvals. The cost of  any leasehold improvements, equipment, fixtures and displays, and of any architectural and engineering drawings,  are Franchisee’s sole responsibility. Franchisee must utilize The Joint’s design department to prepare and complete  all construction drawings for new Centers, remodels, relocations, Kiosks and upgrades, which services shall be  subject to The Joint’s then-current fees, as described in the Operations Manual.  In order to address and adapt to ever-changing economic and marketplace conditions and consumer expectations  and demands, we may throughout the Term consider and test, and in its sole judgment implement, modifications to  the design, appearance, branding, and/or layout of The Joint Clinics. Franchisee therefore acknowledges that, after  construction and development of its Clinics, we might choose to implement modifications to the design,  appearance, branding, and/or layout of The Joint Clinics, as a result of which Franchisee’s Clinic Design may no  longer be the latest design specification for The Joint Clinics. Whether or not Franchisee is required or chooses to  modify its Clinic Design during the Term to the new design, as provided elsewhere in this Agreement, nothing in  this Agreement prevents The Joint at any time from implementing modifications to the design, appearance,  branding, and/or layout of The Joint’s Clinics in its sole judgment, and Franchisee agrees it will have no claim  against The Joint or any Affiliate of The Joint if Franchisee’s Clinic Design is not then the latest design for The  Joint Chiropractic Clinic.  3.3 Development of the Franchise. You agree at your own expense to do the following by the Opening  Deadline defined in Exhibit 1: (1) secure all financing required operating and development capital to fully develop,  fund and operate the Franchise in accordance with this Agreement and the System; (2) obtain all required building,  utility, sign, health, sanitation and business permits and licenses and any other required permits and licenses  necessary to operate a Clinic at the location; (3)  construct the Franchise location according to the approved  construction plans and specifications; (4) decorate the Franchise location in compliance with the approved plans  and specifications; (5) purchase and install all required equipment, furniture, furnishings and signs; (6) cause the  training requirements of Section 4 to be completed; (7) purchase an opening inventory of products and other  supplies and materials; (8)  provide proof, in a form satisfactory to us, that your operation of the Franchise at the  Franchise location does not violate any applicable state or local zoning or land use laws, ordinances, or regulations,    {WS087179v1 } 10  or any restrictive covenants that apply to such location; (9) provide proof, in a form satisfactory to us, that you  (and/or your General Manager, as defined in Section 4.1, if any) are legally authorized and have all licenses  necessary to perform all of the services to be offered by your Franchise, and that your organizational structure is  consistent with all legal requirements, including but not limited to any required affiliation with a P.C. and/or  management company; (10) provide proof, in a format satisfactory to us, that you have obtained all required  insurance policies, and have named us, as an additional insurance under all such policies; (11) submit to us a  completed copy of the grand opening checklist we provide to you; (12) do any other acts necessary to open the  Franchise for business; (13) obtain our approval to open the Franchise for business; and (14) open the Franchise for  business.  3.4 Computer System.  (a) General Requirements.  You agree to exclusively use in the development and operation of the  Franchise the computer terminals/billing systems and operating software (“Computer System”) that we specify  from time to time.  You acknowledge that we may modify such specifications and the components of the Computer  System from time to time.  As part of the Computer System, we may require you to obtain specified computer  hardware and/or software, including without limitation a license to use proprietary software developed by us or  others.  Our modification of such specifications for the components of the Computer System may require you to  incur costs to purchase, lease and/or obtain by license new or modified computer hardware and/or software, and to  obtain service and support for the Computer System during the term of this Agreement.  You acknowledge that we  cannot estimate the future costs of the Computer System (or additions or modifications thereto), and that the cost to  you of obtaining the Computer System (or additions or modifications thereto), including software, may not be fully  amortizable over the remaining term of this Agreement.  Nonetheless, you agree to incur such costs in connection  with obtaining the computer hardware and software comprising the Computer System (or additions or  modifications thereto). Within sixty (60) days after you receive notice from us, you agree to obtain the components  of the Computer System that we designate and require and, where applicable, contract with all third-party vendors  that we require for purposes of providing one or more components of the Computer System on a one-time or an  ongoing basis.  You further acknowledge and agree that we and our affiliates have the right to charge a reasonable  systems fee for software or systems installation services; modifications and enhancements specifically made for us  or our affiliates that are licensed to you; and other maintenance and support Computer System-related services that  we or our affiliates furnish to you.  You will have sole responsibility for: (1) the acquisition, operation,  maintenance, and upgrading of your Computer System; (2) the manner in which your Computer System interfaces  with our computer system and those of third parties; and (3) any and all consequences that may arise if your  Computer System is not properly operated, maintained, and upgraded.  (b) Software.  As a Franchisee of The Joint®, we will provide to you our proprietary office  management software (the “Joint Software”), which you must either install onto the Computer System  or stream  from a third-party vendor or platform, as applicable, and use in the daily operation of the Franchise.  In addition, we  may, at any time and from time to time, contract with one or more software providers, business service providers,  or other third parties (individually, a “Service Provider”) to develop, license, or otherwise provide to or for the use  and benefit of you and other Location Franchises, certain software, software applications, and software  maintenance and support services related to the Computer System that you must or may use in accordance with our  instructions with respect to your Computer System.  3.5 Equipment, Furniture, Fixtures, Furnishings and Signs. You agree to use in the development and  operation of the Franchise only those brands, types, and/or models of equipment, furniture, fixtures, furnishings,  and signs we have approved.  3.6 Franchise Opening. You agree not to open the Franchise for business until: (1) all of your  obligations under Sections 3.1 through 3.4 of this Section have been fulfilled; (2) we determine that the Franchise  has been constructed, decorated, furnished, equipped, and stocked with materials and supplies in accordance with  plans and specifications we have provided or approved; (3) you and any of your Franchise’s employees whom we  require complete our pre-opening Initial Training (as defined herein) to our satisfaction; (4) the Initial Franchise  Fee (as defined herein) and all other amounts due to us have been paid; (5) you have furnished us with copies of all  insurance policies required by Section 10.8 of this Agreement, or have provided us with appropriate alternative  evidence of insurance coverage and payment of premiums as we have requested; (6) You have, if required, entered    {WS087179v1 } 11  into a management agreement relationship with a duly formed and licensed P.C. and (7) we have approved any  marketing, advertising, and promotional materials you desire to use, as provided in Section 11.2 of this Agreement.  The Company will provide, at our expense, an opening supervisor to be on site at your Location Franchise to assist  you with your operational efficiency, staff training, Location Franchise setup and grand opening.  The opening  supervisor will be on site one (1) day before the opening of your first Location Franchise and for one (1) day after  the opening of your first Location Franchise.     4. TRAINING.  4.1 General Manager. At your request, we may, but are not obligated to, agree for you to employ a  general manager to operate the Franchise (“General Manager”).  The term “General Manager” means an individual  with primary day-to-day responsibility for the Franchise’s operations, and may or may not be you (if you are an  individual) or an Owner, officer, director, or employee of yours (if you are other than an individual).  We may or  may not require that the General Manager have an equity interest in the Franchise.  The General Manager will be  obligated to devote his or her full time, best efforts, and constant personal attention to the Franchise’s operations,  and must have full authority from you to implement the System at the Franchise.  You must not hire any General  Manager or successor General Manager without first receiving our written approval of such General Manager’s  qualifications.  Each General Manager and successor General Manager must attend and complete our Initial  Training (as defined herein).  No General Manager may have any interest in or business relationship with any  business competitor of your franchise.  Each General Manager must sign a written agreement, in a form approved  by us, to maintain confidential our Confidential Information described in Section 9.1, and to abide by the covenants  not to compete described in Section 9.3.  You must forward to us a copy of each such signed agreement.  If we  determine, in our sole discretion, during or following completion of the Initial Training program, that your General  Manager (if any) is not qualified to act as General Manager of the Franchise, then we have the right to require you  to choose (and obtain our approval of) a new individual for that position.  4.2 Training. You acknowledge that it is very important to the operation of the Franchise that you and  your employees receive appropriate training.  To that end, you agree as follows:  (a) No later than thirty (30) days before the Franchise opens for business, you must attend our initial  training program for your Franchise (the “Initial Training”) at the time and place we designate.  You (if you are an  individual) or at least one of your Owners (if you are a legal entity) must complete the Initial Training to our  satisfaction.  If you employ a General Manager other than yourself or one of your Owners, that General Manager  must also complete the Initial Training to our satisfaction.  Other employees may complete the Initial Training at  your sole discretion and expense, provided you first obtain our approval and subject to availability of facilities and  materials.  The Initial Training may include classroom instruction and Location Franchise operation training, and  will be furnished at our training facility in Scottsdale, Arizona, your Franchise Location, and/or at another certified  training location we designate.  Our Initial Training programs may be different for each employee depending on  their responsibilities at the Franchise.  There will be no tuition charge for the persons whom we require to attend  any Initial Training program or for any additional personnel of your choosing.  All persons who attend our Initial  Training must attend and complete the Initial Training to our satisfaction.  If we, in our sole discretion, determine  that any General Manager or employee who attends any Initial Training program is unable to satisfactorily  complete such program, then you must not allow that person to work at your Location Franchise, and must identify  a substitute General Manager or employee who must enroll in the Initial Training program within fifteen (15) days  thereafter, and complete the Initial Training to our satisfaction.  (b) You agree to attend, and have your  General Manager (if applicable and desired) and/or other  employees who you have had attend our Initial Training, complete such additional training programs at places and  times as we may request from time to time during the term of this Agreement.  (c) In addition to providing the Initial Training described above, we reserve the right to offer and hold  such additional ongoing training programs and Franchisee meetings regarding such topics and at such times and  locations as we may deem necessary or appropriate.  We also reserve the right to make any of these training  programs mandatory for you and/or designated owners, and/or representatives of yours, including your General  Manager (if any).  We reserve the right to charge you a daily attendance fee in an amount to be set by us for each  attendee of yours who attends any mandatory or optional training program or owners meeting.  If we offer any such  





 






  {WS087179v1 } 12  mandatory training programs, then you or your designated personnel must attend.   (d) You agree to pay all wages and compensation owed to, and travel, lodging, meal, transportation,  and personal expenses incurred by, all of your personnel who attend our Initial Training and/or any mandatory or  optional training we provide.   (e) We may require your employees to periodically and on an ongoing basis take and pass an online  computer training course and/or exam.  While there is no cost to take such training, we may require all employees  and staff to pass such training to our satisfaction before they may begin working at your Franchise location.  (f) The Franchisee’s General Manager (if any) and other employees shall obtain all certifications and  licenses required by law in order to perform their responsibilities and duties for the Franchise.  5. GUIDANCE; OPERATIONS MANUAL.  5.1 Guidance and Assistance. During the term of this Agreement, we may from time to time furnish  you guidance and assistance with respect to: (1) specifications, standards, and operating procedures used by   Location Franchises; (2) purchasing approved equipment, furniture, furnishings, signs, materials and supplies;  (3) development and implementation of local advertising and promotional programs; (4) general operating and  management procedures; (5) establishing and conducting employee training programs for your Franchise; and  (6) changes in any of the above that occur from time to time.  This guidance and assistance may, in our discretion,  be furnished in the form of bulletins, written reports and recommendations, operations manuals and other written  materials (the “Operations Manual”), and/or telephone consultations and/or personal consultations at our offices or  your Franchise.  If you request—and if we agree to provide—any additional, special on-premises training of your  personnel or other assistance in operating your Franchise, then you agree to pay a daily training fee in an amount to  be set by us, and all expenses we incur in providing such training or assistance, including any wages or  compensation owed to, and travel, lodging, transportation, and living expenses incurred by, our Company  personnel.  5.2 Operations Manual. The Operations Manual we lend to you will contain mandatory and suggested  specifications, standards, and operating procedures that we prescribe from time to time for your Franchise, as well  as information relative to other obligations you have in the operation of the Franchise.  The Operations Manual may  be composed of or include audio recordings, video recordings, computer disks, compact disks, and/or other written  or intangible materials.  We may make all or part of the Manual available to you through various means, including  the Internet.  A previously delivered Operations Manual may be superseded from time to time with replacement  materials to reflect changes in the specifications, standards, operating procedures and other obligations in operating  the Franchise, you must keep your copy of the Operations Manual current.   If you and we have a dispute over the  contents of the Operations Manual, then our master copy of the Operations Manual will control.  You agree that  you will not at any time copy any part of the Operations Manual, permit it to be copied, disclose it to anyone not  having a need to know its contents for purposes of operating your Franchise, or remove it from the Franchise  location without our permission.    5.3 Modifications to System. We will continually be reviewing and analyzing developments in the  healthcare, and chiropractic industries, as well as developments in fields related to small-business management, and  based upon our evaluation of this information, may make changes in the System, including but not limited to,  adding new components to services offered and equipment used by  Location Franchises.  Moreover, changes in  laws regulating the services offered by Location Franchises may (a) require us to restructure our franchise program,  (b) require your General Manager (if any) and employees to obtain additional licenses or certifications, (c) require  you to retain or establish relationships with additional professionals and specialists in the chiropractic and/or  healthcare industries, and/or (d) require you to modify your ownership or organizational structure.  You agree, at  our request, to modify the operation of the Franchise to comply with all such changes, and to be solely responsible  for all related costs.  5.4 Advisory Councils. You agree to participate in, and, if required, become a member of any advisory  councils or similar organizations we form or organize for Location Franchises.  We may, in our sole discretion,  change or dissolve any advisory councils or similar organization we have formed or organized.      {WS087179v1 } 13  6. FEES AND COSTS.  6.1 Initial Franchise Fee. You agree to pay us the initial franchise fee of Thirty-Nine Thousand  and Nine Hundred Dollars ($39,900.00) (the “Initial Franchise Fee”) when you sign this Agreement.  In  recognition of the expenses we incur in furnishing assistance and services to you, you agree that we will have fully  earned the Initial Franchise Fee, and that is due and non-refundable when you sign this Agreement.  6.2 Royalty Fee. You agree to pay us a continuing franchise royalty fee (“Royalty Fee”) in the  amount of seven percent (7%) of the gross revenues of the Franchise for all periods, with a minimum  monthly amount of Seven Hundred and No/100 Dollars ($700.00).  This fee will be payable on the 1st and 16th of  each month based on the Franchise’s gross revenues. If the 1st or 16th of the month fall on a weekend or holiday,  then the fee is payable on the next business day.  If, at the end of any calendar month, the total Royalty Fee  collected for the preceding month is less than $700.00, the difference between the amount collected and $700.00  shall be due on the tenth (10th) day of the following month.  You are obligated to pay us the minimum Royalty Fee  of $700.00 due under this Section, thirty (30) days after you open your Franchise for business, or thirty (30) days  after your Opening Deadline, whichever occurs first. If you open your Franchise for business prior to the Opening  Deadline you are obligated to pay us the minimum Royalty Fee on the first day of the month following the partial  month in which you opened your Franchise for business. If you fail to open your Franchise for business by the  Opening Deadline, you will be obligated to pay us the minimum Royalty Fee thirty (30) days after your Opening  Deadline.  The terms “gross revenues” shall, for purposes of this Agreement, mean the total of all revenue and  receipts derived from the operation of the Franchise, including all amounts received at or away from the site of the  Franchise, or through the business the Franchise conducts (such as fees for chiropractic care, fees for the sale of any  service or product, gift certificate sales, and revenue derived from products sales, whether in cash or by check,  credit card, debit card, barter or exchange, or other credit transactions); and excludes only sales taxes collected  from customers and paid to the appropriate taxing authority, and all customer refunds and credits the Franchise  actually makes.  For the avoidance of doubt, you specifically acknowledge that “gross revenues” is the total of all  revenue and receipts derived from the operation of the Franchise, before any reductions related to the total amount  of any chargebacks, collections, credit card or payment disputes, or other customer debts, and also includes the  gross revenues of any P.C. or any of P.C.’s clinics that are managed by you pursuant to a Management Agreement,  even if those revenues are not recognized on your books, and that you are responsible for determining those  revenues and paying the Royalty Fee as if those revenues were recognized on your books. You and we  acknowledge and agree that the Royalty Fee represents compensation paid by you to us for the guidance and  assistance we provide and for the use of our Marks, Confidential Information (as defined herein), know-how, and  other intellectual property we allow you to use under the terms of this Agreement.  The Royalty Fee does not  represent payment for the referral of customers to you, and you acknowledge and agree that the services we offer to  you and our other The Joint® franchisees do not include the referral of customers.  6.3 Regional and National Advertising Fee. Recognizing the value of advertising to the goodwill and  public image of  Location Franchises, we may, in our sole discretion, establish, maintain and administer one or  more regional and/or national advertising funds (the “Ad Fund(s)”) for such advertising, as we may deem necessary  or appropriate in our sole discretion.  However, we may choose to use only one Ad Fund to meet the needs of  regional, multi-regional, and national advertising and promotional programs.  You agree to contribute to the Ad  Fund a percentage of gross revenues of the Franchise in an amount we designate, up to a maximum of three percent  (3%) of the gross revenues of the Franchise.  As of the date of this Agreement, the current required contribution to  the Ad Fund is two percent (2%) of the gross revenues of the Franchise.  These advertising fees (”Advertising  Fees”) will be payable with and at the same time as your Royalty Fees payable under Section 6.2 above.  A further  description of the Ad Fund and your obligations with respect to advertising and promoting the Franchise is found in  Section 11 of this Agreement.  6.4 Local Advertising.  (a) By Franchisee.  In addition to the Advertising Fees set forth in Section 6.3, which will be used by  us to promote The Joint® on a regional and national level, you agree to spend a certain amount on advertising in  your local market area.  This amount must equal the greater of (a) Three Thousand and No/100 Dollars  ($3,000.00) or (b) five percent (5%) of the Franchise’s gross revenues for each month during the term of this  Agreement (the “Minimum Local Advertising Requirement”).  We may require you to use one or more required    {WS087179v1 } 14  suppliers or vendors for your local advertising.  All proposed local advertising must be submitted to and approved  by us before you enter into any advertising agreements.  You must provide us (in a form we approve or designate)  evidence of your required local advertising, marketing and promotional expenditures by the thirtieth (30th) day of  each month, for the preceding calendar month, along with a year-to-date report of the total amount spent on local  advertising. We may require, at our absolute and sole discretion, that you submit an annual marketing plan with  details on planned expenditures of local advertising dollars.   (b) Local and Regional Advertising Cooperative.  In the event that more than one Location Franchise  is located in a Designated Market Area (“DMA”), we reserve the right to form, or require you and the other The  Joint® franchisees in the DMA to form, a local or regional advertising cooperative (the “Ad Co-op”).  A DMA is a  geographic area around a county in which the radio and television stations based in that county account for a greater  proportion of the listening/viewing public than those based in the neighboring cities.  We may require you to join  any Ad Co-op and contribute to its funding.  The amount you pay to your Ad Co-op is determined by the Co-op  members.  Amounts contributed to any Ad Co-op may be applied towards your Minimum Local Advertising  Requirement set forth in Sections 6.4(a) and 11.2.  6.5 Grand Opening Costs. During the one hundred and twenty days (120) day period that begins sixty  (60) days prior to the opening of your Franchise, and ends sixty (60) days after the opening of your Franchise (the  “Grand Opening Period”), you will be required to expend at least Fourteen Thousand and No/100 Dollars  ($14,000.00) in verifiable marketing costs to publicize the grand opening of your Franchise.  These costs may  include, but are not limited to, temporary signage, local advertising, flyers, promotions, digital advertising,  giveaways and other promotions.  You must submit for approval a plan for spending your Grand Opening  advertising dollars, in advance of the Grand Opening Period. Upon conclusion of the Grand Opening Period, you  must send to us a report detailing the amounts spent and that allocated to the particular medium to publicize the  grand opening of your franchise during the Grand Opening Period.  All proposed grand opening advertising must  be submitted to and approved by us.  At our request, you must provide us with any documentation we request  showing that you have met the required spend for your Grand Opening.    6.6 Software and Programing Fees. You are responsible for all costs associated with the purchase and  installation of our proprietary software (“The Joint® Software”).  For each month during the term of this  Agreement, the on-going license fee for The Joint Software is Five Hundred and Ninety-Nine and No/100  Dollars ($599.00), which will be debited from the Account on the fifth (5th) day of each month for the preceding  month.  We reserve the right to increase the license fee for The Joint® Software to Seven Hundred and  Ninety-Nine and No/100 Dollars ($799.00) a month.  We will give you thirty (30) days prior written notice prior  to increasing the cost of The Joint® Software fee, after which time, the new amount will be automatically debited  from your account.    You are responsible for the cost to purchase and maintain any other software licenses or programs that we may  require you to use in connection with your franchise.    6.7 Relocation Fee. If you must relocate the Premises of your Location Franchise for any reason,  you must pay to us a Franchise Relocation Fee (the “Relocation Fee”) of Two Thousand Five Hundred and  No/100 Dollars ($2,500.00).  The Relocation Fee will help the Company defray the costs of approving a new  location, reviewing and approving plans for the new location, and updating Company records and marketing  materials to reflect the new location.     6.8 Late Payments. All Royalty Fees, Advertising Fees, amounts due from you for purchases from us  or our affiliates, and other amounts which you owe us or our affiliates (unless otherwise provided for in a separate  agreement between us or our affiliates) will begin to accrue interest after their respective due dates at the lesser of  (i) the highest commercial contract interest rate permitted by state law, and (ii) the rate of eighteen percent (18%)  per annum.  Payments due us or our affiliates will not be deemed received until such time as funds from the deposit  of any check by us or our affiliates is collected from your account.  You acknowledge that the inclusion of this  Section in this Agreement does not mean we agree to accept or condone late payments, nor does it indicate that we  have any intention to extend credit to, or otherwise finance your operation of the Franchise.  We have the right to  require that any payments due us or our affiliates be made by certified or cashier’s check in the event that any  payment by check is not honored by the bank upon which the check is drawn.  We also reserve the right to charge    {WS087179v1 } 15  you a fee of Thirty-Five and No/100 Dollars ($35.00) for any payment by check that is not honored by the  bank upon which it is drawn or the maximum as permitted by law.  6.9 Electronic Funds Transfer. We have the right to require you to participate in an electronic funds  transfer program under which Royalty Fees, Advertising Fees, and any other amounts payable or owed to us or our  affiliates, including any administrative fees, are deducted or paid electronically from your bank account (the  “Account”).  In the event you are required to authorize us to initiate debit entries, you agree to deliver to us an EFT  Authorization Agreement Form allowing us to automatically debit the Account, and to make the funds available in  the Account for withdrawal by electronic transfer no later than the payment due date.  Our current form of EFT  Authorization Agreement Form is attached to this Agreement as Exhibit 6. The amount actually transferred from  the Account to pay Royalty Fees and Advertising Fees will be based on the Franchise’s gross revenues as reported  in the Franchise’s practice management software.  If you have not properly input the Franchise’s gross  revenues for any reporting period, then we will be authorized to debit the Account in an amount equal to one  hundred twenty percent (120%) of the Royalty Fee, Advertising Fee, and other amounts transferred from  the Account for the last reporting period for which a report of the Franchise’s gross revenues was provided  to us.  If at any time we determine that you have under-reported the Franchise’s gross revenues or  underpaid any Royalty Fee or Advertising Fee due us under this Agreement, then we will be authorized to  initiate immediately a debit to the Account in the appropriate amount, plus applicable interest, in  accordance with the foregoing procedure.  Any overpayment will be credited, without interest, against the  Royalty Fee, Advertising Fee, and other amounts we otherwise would debit from your account during the following  reporting period.  Our use of electronic funds transfers as a method of collecting Royalty Fees and Advertising Fees  due us does not constitute a waiver of any of your obligations to provide us with weekly reports as provided in  Section 12, nor shall it be deemed a waiver of any of the rights and remedies available to us under this Agreement.  6.10 Application of Payments. When we receive a payment from you, we have the right in our sole  discretion to apply it as we see fit to any past due indebtedness of yours due to us or our affiliates, whether for  Royalty Fees, Advertising Fees, purchases, interest, or for any other reason, regardless of how you may designate a  particular payment should be applied.  6.11 Modification of Payments. If, by operation of law or otherwise, any fees contemplated by this  Agreement cannot be based upon gross revenues, then you and we agree to negotiate in good faith an alternative fee  arrangement.  If you and we are unable to reach an agreement on an alternative fee arrangement, then the Company  reserves the right to terminate this Agreement upon notice to you, in which case all of the post-termination  obligations set forth in Section 16 shall apply.   7. MARKS.  7.1 Ownership and Goodwill of Marks. You acknowledge that your right to use the Marks is derived  solely from this Agreement, and is limited to your operation of the Franchise pursuant to and in compliance with  this Agreement and all applicable standards, specifications, and operating procedures we prescribe from time to  time during the term of the Franchise.  You understand and acknowledge that our right to regulate the use of the  Marks includes, without limitation, any use of the Marks in any form of electronic media, such as Websites (as  defined herein) or web pages, or as a domain name or electronic media identifier.  If you make any unauthorized  use of the Marks, it will constitute a breach of this Agreement and an infringement of our rights in and to the  Marks.  You acknowledge and agree that all your usage of the Marks and any goodwill established by your use will  inure exclusively to our benefit and the benefit of our affiliates, and that this Agreement does not confer any  goodwill or other interests in the Marks on you (other than the right to operate the Franchise in compliance with  this Agreement).  All provisions of this Agreement applicable to the Marks will apply to any additional trademarks,  service marks, commercial symbols, designs, artwork, or logos we may authorize and/or license you to use during  the term of this Agreement.  7.2 Limitations on Franchisee’s Use of Marks. You agree to use the Marks as the sole trade  identification of the Franchise, except that you will display at the Franchise location a notice, in the form we  prescribe, stating that you are the independent owner of the Franchise pursuant to a Franchise Agreement with us.   You agree not to use any Mark as part of any corporate or trade name or with any prefix, suffix, or other modifying  words, terms, designs, or symbols (other than logos and additional trade and service marks licensed to you under  





 






  {WS087179v1 } 16  this Agreement), or in any modified form.  You also shall not use any Mark or any commercial symbol similar to  the Marks in connection with the performance or sale of any unauthorized services or products, or in any other  manner we have not expressly authorized in writing.  You agree to display the Marks in the manner we prescribe at  the Franchise and in connection with advertising and marketing materials, and to use, along with the Marks, any  notices of trade and service mark registrations we specify.  You further agree to obtain any fictitious or assumed  name registrations as may be required under applicable law.  7.3 Notification of Infringements and Claims. You agree to immediately notify us in writing of any  apparent infringement of or challenge to your use of any Mark, or claim by any person of any rights in any Mark or  similar trade name, trademark, or service mark of which you become aware.  You agree not to communicate with  anyone except us and our counsel in connection with any such infringement, challenge, or claim.  We have the right  to exclusively control any litigation or other proceeding arising out of any actual or alleged infringement, challenge,  or claim relating to any Mark.  You agree to sign any documents, render any assistance, and do any acts that our  attorneys say is necessary or advisable in order to protect and maintain our interests in any litigation or proceeding  related to the Marks, or to otherwise protect and maintain our interests in the Marks.  7.4 Discontinuance of Use of Marks. If it becomes advisable at any time in our sole judgment for the  Franchise to modify or discontinue the use of any Mark, or use one or more additional or substitute trade or service  marks, including the Marks used as the name of the Franchise, then you agree, at your sole expense, to comply with  our directions to modify or otherwise discontinue the use of the Mark, or use one or more additional or substitute  trade or service marks, within a reasonable time after our notice to you.  7.5 Indemnification of Franchisee.  We agree to indemnify you against, and reimburse you for, all  damages for which you are held liable in any trademark infringement proceeding arising out of your use of any  Mark pursuant to and in compliance with this Agreement, and for all costs you reasonably incur in the defense of  any such claim in which you are named as a party, so long as you have timely notified us of the claim, and have  otherwise complied with this Agreement. We have the right, but not the obligation to control the defense of any  such claim, and you agree that you may not settle, compromise, discharge or admit any liability with respect to such  claim without our prior written consent.   8. RELATIONSHIP OF THE PARTIES; INDEMNIFICATION.  8.1 Independent Contractor; No Fiduciary Relationship.  This Agreement does not create a fiduciary relationship between you and us.  You and we are independent  contractors, and nothing in this Agreement is intended to make either party a general or special agent, joint venture,  partner, or employee of the other for any purpose whatsoever.  You agree to conspicuously identify yourself in all  your dealings with customers, suppliers, public officials, Franchise personnel, and others as the owner of the  Franchise pursuant to a Franchise Agreement with us, and to place any other notices of independent ownership on  your forms, business cards, stationery, advertising, and other materials as we may require from time to time.  8.2 No Liability, No Warranties. We have not authorized or empowered you to use the Marks except as  provided by this Agreement, and you agree not to employ any of the Marks in signing any contract, check, purchase  agreement, negotiable instrument or legal obligation, application for any license or permit, or in a manner that may  result in liability to us for any indebtedness or obligation of yours.  Except as expressly authorized by this  Agreement, neither you nor we will make any express or implied agreements, warranties, guarantees or  representations, or incur any debt, in the name of or on behalf of the other, or represent that your and our  relationship is other than that of franchisor and Franchisee.  8.3 Indemnification. We will not assume any liability or be deemed liable for any agreements,  representations, or warranties you make that are not expressly authorized under this Agreement, nor will we be  obligated for any damages to you or any person or property directly or indirectly arising out of, or related to, the  Franchise Agreement, the Franchised Business or operation of the business you conduct pursuant to this  Agreement, whether or not caused by your negligent or willful action or failure to act (or such acts or omissions by  your employees or agents).  We will have no liability for any sales, use, excise, income, gross receipts, property, or  other taxes levied against you or your assets, or on us, in connection with the business you conduct, or any  payments you make to us pursuant to this Agreement (except for our own income taxes).  We will not assume any    {WS087179v1 } 17  liability or be deemed liable for any agreements you enter with any third parties, whether or not they are an  approved or required vendor.  You agree to indemnify, defend, and hold us, our affiliates and our and their  respective owners, directors, officers, employees, agents, successors, and assigns (individually, an “Indemnified  Party,” and collectively, the “Indemnified Parties”), harmless against, and to reimburse such Indemnified Parties  for, your breach of this Agreement, any noncompliance or alleged noncompliance with any ordinance, law or rule  or regulations concerning or related to this Agreement or the Franchised Business, and all such obligations,  damages, and taxes for which any Indemnified Party may be held liable, and for all costs the Indemnified Party  reasonably may incur in the defense of any such claim brought against the Indemnified Party, or in any such action  in which the Indemnified Party may be named as a party, including without limitation actual and consequential  damages; reasonable attorneys’, accountants’, and/or expert witness fees; cost of investigation and proof of facts;  court costs; other litigation expenses; and travel and living expenses.  Each Indemnified Party has the right to  defend any such claim against the Indemnified Party.  You further agree to hold us harmless and indemnify and  defend us for all costs, expenses, and/or losses we incur in enforcing the provisions of this Agreement, defending  our actions taken relating to this Agreement, or resulting from your breach of this Agreement, including without  limitation reasonable attorneys’ fees (including those for appeal), unless, after legal proceedings are completed, you  are found to have fulfilled and complied with all of the terms of this Agreement.  Your indemnification obligations  described above will continue in full force and effect after, and notwithstanding, the expiration or termination of  this Agreement.  9. CONFIDENTIAL INFORMATION; NON-COMPETITION.  9.1 Types of Confidential Information. We possess certain unique confidential and proprietary  information and trade secrets consisting of the following categories of information, methods, techniques, products,  and knowledge developed by us, including but not limited to: (1) services and products offered and sold at   Location Franchises; (2) knowledge of sales and profit performance of any one or more  Location Franchises;  (3) knowledge of sources of products sold at  Location Franchises, advertising and promotional programs, and  image and decor; (4) the Joint Software; (5) methods, techniques, formats, specifications, procedures, information,  systems, and knowledge of, and experience in, the development, operation, and franchising of  Location Franchises;  (6) customer lists, records, membership agreements and/or contracts; (7) the selection and methods of training  employees; and (8) certain proprietary and confidential information that relates to our status as a publicly-traded  company in accordance with state and federal laws.  We will disclose much of the above-described information to  you in advising you about site selection, providing our Initial Training, the Operations Manual, the Joint Software,  and providing guidance and assistance to you under this Agreement.    If you, your employees, or Owners develop any new concept, process or improvement in the operation or  promotion of a The Joint® Franchise (an “Improvement”), you agree to promptly notify us and provide us with all  necessary related information, without compensation.  Any such Improvement shall become our sole property and  we shall be the sole owner of all related patents, patent applications, and other intellectual property rights.  Such  Improvements shall be deemed “Confidential Information”. You and your Owners hereby assign to us any rights  you or they may have or acquire in the Improvements, including the right to modify the Improvement, and waive  and/or release all rights of restraint and moral rights therein and thereto. You and your Owners agree to assist us in  obtaining and enforcing the intellectual property rights to any such Improvement in any and all countries and  further agree to execute and provide us with all necessary documentation for obtaining and enforcing such rights.  You and your Owners hereby irrevocably designate and appoint us as your and their agent and attorney-in-fact to  execute and file any such documentation and to do all other lawful acts to further the prosecution and issuance of  patents or other intellectual property right related to any such Improvement. In the event that the foregoing  provisions of this section are found to be invalid or otherwise unenforceable, you and your Owners hereby grant to  us a worldwide, perpetual, non-exclusive, fully-paid license to use and sublicense the use of the Improvement to the  extent such use or sublicense would, absent this Agreement, directly or indirectly infringe your or their rights  therein.  9.2 Non-Disclosure Agreement. You agree that your relationship with us does not vest in you any  interest in the Confidential Information, other than the right to use it in the development and operation of the  Franchise, and that the use or duplication of the Confidential Information in any other business would constitute an  unfair method of competition.  You acknowledge and agree that the Confidential Information belongs to us, may  contain trade secrets belonging to us, and is disclosed to you or authorized for your use solely on the condition that    {WS087179v1 } 18  you agree, and you therefore do agree, that you (1) will not use the Confidential Information in any other business  or capacity, , including without limitation, communicating any of the Confidential Information to any trade, stock  or research groups, companies or organizations; (2) will maintain the absolute confidentiality of the Confidential  Information during and after the term of this Agreement; (3) will not make unauthorized copies of any portion of  the Confidential Information disclosed in written form or another form that may be copied or duplicated; and  (4) will adopt and implement all reasonable procedures we may prescribe from time to time to prevent unauthorized  use or disclosure of the Confidential Information, including without limitation restrictions on disclosure to your  employees, and the use of non-disclosure and non-competition agreements we may prescribe or approve for your  shareholders, partners, members, officers, directors, employees, independent contractors, or agents who may have  access to the Confidential Information.  9.3 Non-Competition Agreement. You agree that we would be unable to protect the Confidential  Information against unauthorized use or disclosure, and would be unable to encourage a free exchange of ideas and  information among  Location Franchises, if The Joint® franchisees were permitted to hold interests in any  competitive businesses (as described below).  Therefore, during the term of this Agreement, neither you, nor any  Owner, nor any member of your immediate family or of the immediate family of any Owner, shall perform services  for, or have any direct or indirect interest as a disclosed or beneficial owner, investor, partner, director, officer,  employee, manager, consultant, representative, or agent in, any business that offers products or services the same as  or similar to those offered or sold at  Location Franchises.  For chiropractic services, this is specific to a non-chain,  non-franchised, independent chiropractic clinic where service fees are based on a non-insurance/membership  model.   The ownership of one percent (1%) or less of a publicly traded company will not be deemed to be  prohibited by this Section.  Upon expiration or termination of this Agreement for any reason, you agree not to  engage in a competitive business for a period of two (2) years after the termination or expiration and within twenty- five (25) miles of your Franchise Premises or any other  Location Franchise.  10. THE JOINT CORP. FRANCHISE OPERATING STANDARDS.  10.1 Condition and Appearance of the Franchise. You agree that:  (a) neither the Franchise nor the Premises will be used for any purpose other than the operation of the  Franchise in compliance with this Agreement;  (b) you will maintain the condition and appearance of the Franchise; its equipment, furniture,  furnishings, and signs; and the Premises in accordance with our standards and consistent with the image of a   Location Franchise as an efficiently operated business offering high quality services, and observing the highest  standards of cleanliness, sanitation, efficient, courteous service and pleasant ambiance, and in that connection will  take, without limitation, the following actions during the term of this Agreement: (1) thorough cleaning, repainting  and redecorating of the interior and exterior of the Premises at reasonable intervals; (2) interior and exterior repair  of the Premises; and (3) repair or replacement of damaged, worn out or obsolete equipment, furniture, furnishings  and signs;  (c) you will not make any material alterations to the Premises or the appearance of the Franchise, as  originally developed, without our advance written approval.  If you do so, we have the right, at our option and at  your expense, to rectify alterations we have not previously approved;  (d) you will promptly replace or add new equipment when we reasonably specify in order to meet  changing standards or new methods of service;  (e) you will expend at least Twenty Thousand and No/100 Dollars ($20,000.00) every four (4)  years in remodeling, expansion, redecorating and/or refurnishing of the Premises and the Franchise, if  deemed necessary by us (any changes to the decoration or furnishing of the Premises must be approved by  us);  (f) on notice from us, you will engage in remodeling, expansion, redecorating and/or refurnishing of  the Premises and the Franchise to reflect changes in the operations of  Location Franchises that we prescribe and  require of new The Joint® franchisees, provided that (1) no material changes will be required unless there are at  least two (2) years remaining on the Initial Term of the Franchise (any changes to the decoration or furnishing of    {WS087179v1 } 19  the Premises must be approved by us); and (2) we have required the proposed change in at least twenty-five percent  (25%) of all similarly situated Company and affiliate-owned  Location Franchises, and have undertaken a plan to  make the proposed change in the balance of such Company and affiliate-owned Location Franchises (any  expenditures incurred pursuant to this Section 10.1(f) shall apply to the requirement in Section 10.1(e));  (g) you will place or display at the Premises (interior and exterior) only those signs, emblems, designs,  artwork, lettering, logos, and display and advertising materials that we from time to time approve; and  (h) if at any time in our reasonable judgment, the general state of repair, appearance, or cleanliness of  the premises of the Franchise or its fixtures, equipment, furniture, or signs do not meet our standards, then we shall  have the right to notify you specifying the action you must take to correct the deficiency.  If you do not initiate  action to correct such deficiencies within ten (10) days after receipt of our notice, and then continue in good faith  and with due diligence, a bona fide program to complete any required maintenance or refurbishing, then we shall  have the right, in addition to all other remedies available to us at law or under this Agreement, to enter the Premises  or the Franchise and perform any required maintenance or refurbishing on your behalf, and you agree to reimburse  us on demand.  10.2 Franchise Services and Products. You agree that (a) the Franchise will offer for sale all services  and products that we from time to time specify for Location Franchises, (b) the Franchise will offer and sell  approved services and products only in the manner we have prescribed; (c) you will not offer for sale or sell at the  Franchise, the Premises, or any other location any services or products we have not approved; (d) all products will  be offered at retail prices, and you will not offer or sell any products at wholesale prices; (e) you will not use the  Premises for any purpose other than the operation of the Franchise; and (f) you will discontinue selling and offering  for sale any services or products that we at any time decide (in our sole discretion) to disapprove in writing.  In the  event that you use, sell or distribute unauthorized products or services or fail to report the sale of any  unauthorized products or services, we may, in addition to any other rights we may have, you will be  responsible to pay us an administrative fee of one hundred and No/100 dollars ($100) per day, any royalty  due to us, and any amounts we incur due to or as a result of your sale of unapproved services or products if  you do not cure such default within ten (10) days of receipt of notice from us of your violation.  You  understand and agree that we may debit such amounts directly from your bank account via EFT.  However,  we reserve the right to terminate your Location Franchise and this Agreement if you use, sell, distribute or  give away unauthorized services or products on three or more occasions within any consecutive (12) month  period, after being provided written notice to cease such activities.  You agree to maintain an inventory of  approved products sufficient in quantity and variety to realize the full potential of the Franchise.  We may, from  time to time, conduct market research and testing to determine consumer trends and the saleability of new services  and products.  You agree to cooperate by participating in our market research programs, test marketing new  services and products in the Franchise, and providing us with timely reports and other relevant information  regarding such market research.  In connection with any such test marketing, you agree to offer a reasonable  quantity of the products or services being tested, and effectively promote and make a reasonable effort to sell them.  10.3 Approved Products, Distributors and Suppliers. We have developed or may develop various unique  products or services that may be prepared according to our formulations. We have approved, and will continue to  periodically approve, specifications for suppliers and distributors (which may include us and/or our affiliates) for  products or services required to be purchased by, or offered and sold at, Location franchises, that meet our  standards and requirements, including without limitation standards and requirements relating to product quality,  prices, consistency, reliability, and customer relations.  You understand and acknowledge we will not be liable to  you or anyone else for any damages or claims arising out of or resulting from the acts or omissions any supplier and  distributor of products or services, whether or not such supplier or distributor is an approved or required supplier or  distributor of products or services.  You agree that the Franchise will: (1) purchase any required products or  services in such quantities as we designate; (2) utilize such formats, formulae, and packaging for products or  services as we prescribe; and (3) purchase all designated products and services only from distributors and other  suppliers we have approved.  In the event we designate a required supplier or distributor during the term of this  Agreement, or any subsequent franchise agreement, you must begin to use such required supplier or distributor with  thirty (30) days of the date we notify you that you must use such supplier or distributor, unless we designate a  longer period for you to switch or convert over to such supplier or distributor.  Your failure or refusal to do so shall  constitute a breach of this Agreement.    





 






  {WS087179v1 } 20  We may approve a single distributor or other supplier (collectively “supplier”) for any product, and may approve a  supplier only as to certain products.  We may concentrate purchases with one or more suppliers to obtain lower  prices or the best advertising support or services for any group of Location Franchises or The Joint® outlets  operated by us or our affiliates. Approval of a supplier may be conditioned on requirements relating to the  frequency of delivery, concentration of purchases, standards of service (including prompt attention to complaints),  or other criteria, and may be temporary, pending our continued evaluation of the supplier from time to time.  If you would like to purchase any items from any unapproved supplier, then you must submit to us a written request  for approval of the proposed supplier.  We have the right to inspect the proposed supplier’s facilities, and require  that product samples from the proposed supplier be delivered, at our option, either directly to us, or to any  independent, certified laboratory that we may designate, for testing.  We may charge you a supplier evaluation fee  (not to exceed the reasonable cost of the inspection and the actual cost of the test) to make the evaluation.  We  reserve the right to periodically re-inspect the facilities and products of any approved supplier, and revoke our  approval if the supplier does not continue to meet any of our criteria.  We and/or our affiliates may be an approved supplier of certain products or services to be purchased by you for use  and/or sale by the Franchise.  We and our affiliates reserve the right to charge any licensed manufacturer engaged  by us or our affiliates a royalty to manufacture products for us or our affiliates, or to receive commissions or rebates  from vendors that supply goods or services to you.  We or our affiliates may also derive income from our sale of  products or services to you, and may sell these items at prices exceeding our or their costs in order to make a profit  on the sale.  10.4 Hours of Operation. You agree to keep the Franchise open for business at such times and during  such hours as we may prescribe from time to time.  10.5 Specifications, Standards and Procedures. You agree to comply with all mandatory specifications,  standards, and operating procedures relating to the appearance, function, cleanliness, sanitation and operation of the  Franchise.  Any mandatory specifications, standards, and operating procedures that we prescribe from time to time  in the Operations Manual, or otherwise communicate to you in writing, will constitute provisions of this Agreement  as if fully set forth in this Agreement.  All references to “this Agreement” include all such mandatory  specifications, standards, and operating procedures.  10.6 Compliance with Laws and Good Business Practices. You agree to secure and maintain in force in  your name all required licenses, permits and certificates relating to the operation of the Franchise.  You also agree  to operate the Franchise in full compliance with all applicable laws, ordinances, and regulations, including without  limitation all government regulations relating to worker’s compensation insurance, Medicare, HIPAA, state data  privacy and recordkeeping regulations and guidance, unemployment insurance, and withholding and payment of  federal and state income taxes, social security taxes, and sales taxes.  You agree that at all time during the term of  this Agreement, that you will maintain sufficient working capital to fulfill your obligations under this Agreement.   You agree to execute any and all documents, including documents with us, our agents, affiliates, etc., or others, that  we may require from time to time, to ensure compliance with any applicable laws, whether such laws are applicable  now or in the future.     All advertising you employ must be completely factual, in good taste (in our judgment), and conform to the highest  standards of ethical advertising and all legal requirements.  You acknowledge that chiropractic is a regulated  profession and that certain marketing requirements need to be engaged in a manner that conforms to state and/or  local regulation or code.  You shall be required to inform yourself of those requirements and strictly comply with  their protocols. You agree that in all dealings with us and any of our affiliates, other franchisees, your customers,  your suppliers, and public officials, you will adhere to all manner of code, regulation and law and the highest  standards of honesty, integrity, fair dealing and ethical conduct.  You further agree to refrain from any business or  advertising practice that may be legally non-compliant or harmful to the business of the Company, the Franchise,  and/or the goodwill associated with the Marks and other Location Franchises.  You must notify us in writing within 5 days of any of the following: (1) the commencement of any action,  investigation, suit, or proceeding, and/or of the issuance of any order, writ, injunction, award, or decree of any  court, agency, or other governmental unit of the Franchise or any Owner, that may adversely affect the Franchise’s  operations, financial condition, or reputation; or the reputation of the Company and/or the goodwill associated with    {WS087179v1 } 21  the Marks; (2) your receipt or knowledge any notice of violation of any law, ordinance, or regulation relating to any  health, safety, medical, healthcare, or chiropractic rules or laws, as well as any inquires that may lead to a notice of  violation of any such rules or laws; (3) any activity or action, involving your Franchise, the Franchisee, or any  Owner, which may the operations of the Franchise, the reputation of the Franchise or the Company, or the goodwill  associated with the Marks; or (4) whether you or any of your Owners are indicted for, convicted of, or plead no  contest to a felony, or are indicted for, convicted or plead no contest to any crime or offense, which may adversely  affect the reputation of the Company, the Franchise, and/or the goodwill associated with the Marks.    You agree that Company shall have the right to conduct periodic background and/or credit checks on you or any of  your Owners.  You agree to cooperate by providing any necessary information or authorizations necessary to  conduct such background or credit checks.  You understand and acknowledge that the purpose of such background  and credit checks is verify compliance with your duty to report adverse legal or financial changes that may  adversely affect the operation of the Franchise, the reputation of the Franchise or the Company, and/or the goodwill  associated with the Marks or the validity of the Agreement.    You agree that any third party you retain (or you as applicable), to engage in or assist you in the payment and/or  processing of credit card transactions during the operation of your Franchise, shall comply with the Payment Card  Industry Data Security Standards ("PCI DSS") and any amendments or restatements of the PCI DSS during the  term of your Franchise Agreement. You further agree, subject to availability by providers of Internet access at your  Franchise business, to use a high speed, private, password-protected and encoded Internet network for Internet  access at your Franchise business.  10.7 Management and Personnel of the Franchise. Unless we approve your employment of a General  Manager to operate the Franchise as provided in Section 4.1, you must actively participate in the actual, on-site,  day-to-day operation of the Franchise, and devote as much of your time as is reasonably necessary for the efficient  operation of the Franchise.  If you are other than an individual, then at least one (1) Owner, director, officer, or  other employee of you whom we approve must comply with the this requirement.  If we agree that you may employ  a General Manager, then the General Manager must fulfill this requirement.  Any General Manager shall each  obtain all licenses and certifications required by law before assuming his or her responsibilities at the Franchise.   You will ensure that your employees and independent contractors of the Franchise have any licenses as may be  required by law, and hold or are pursuing any licenses, certifications, and/or degrees required by law or by us in the  Operations Manual, as updated from time to time.  You will be exclusively responsible for the terms of your  employees’ and independent contractors’ employment and compensation, and for the proper training of your  employees and independent contractors in the operation of the Franchise.  You must establish any training  programs for your employees and/or independent contractors that we may prescribe in writing from time to time.   In order to protect and maintain the goodwill of the Marks and the system, you must require all employees and  independent contractors to maintain a neat and clean appearance, and conform to the standards of dress that we  specify in the Operations Manual, as updated from time to time.  Each of your employees and independent  contractors must sign a written agreement, in a form approved by us, to maintain confidential our Confidential  Information, proprietary information, and trade secrets as described in Section 9.1, and to abide by the covenants  not to compete described in Section 9.3.  You must forward to us a copy of each such signed agreement.  In order to  protect and maintain the goodwill of the Marks and the system, all of your employees and independent contractors  must render prompt, efficient and courteous service to all customers of the Franchise.    Notwithstanding the foregoing, you understand that we will not have any duty or obligation to operate your  Franchised Business, to direct or supervise your employees, or to oversee your employment policies or practices,  and that you shall be solely responsible for such activities, as well as all other day-to-day activities and operations  relating to your Franchised Business.      10.8 Insurance and Credentialing. Before you open the Franchise and during any Term of this  Agreement, you must maintain in force, under policies of insurance written on an occurrence basis issued by  carriers with an A.M. Best rating of A-VIII or better approved by us, and in such amounts as we may determine  from time to time: (1) comprehensive public, professional, product, sexual harassment, medical malpractice and  motor vehicle liability insurance against claims for bodily and personal injury, death and property damage caused  by or occurring in conjunction with the operation of the Franchise or otherwise in conjunction with your conduct of  the Franchise Business pursuant to this Agreement, under one or more policies of insurance containing minimum    {WS087179v1 } 22  liability coverage amounts as set forth in the Operations Manual; (2) general casualty insurance, including theft,  cash theft, fire and extended coverage, vandalism and malicious mischief insurance, for the replacement value of  the Franchise and its contents, and any other assets of the Franchise; (3) worker’s compensation and employer’s  liability insurance as required by law, with limits equal to or in excess of those required by statute; (4) business  interruption insurance for a period adequate to reestablish normal business operations, but in any event not less than  six (6) months; (5) any other insurance required by applicable law, rule, regulation, ordinance or licensing  requirements; and (6) umbrella liability coverage with limits of not less than $1,000,000/$3,000,000 or such other  amounts that we may establish in the Operations Manual.  You must purchase such insurance coverage(s) only  from our approved or designated supplier(s).  (7) Medical Malpractice occurrence based coverage with limits of not  less than $1,000,000/$3,000,000 obtained from our required and approved vendors as established in the Operations  Manual. We may periodically increase or decrease the amounts of coverage required under these insurance policies,  and/or require different or additional kinds of insurance, including excess liability insurance, to reflect inflation,  identification of new risks, changes in law or standards of liability, higher damage awards, or other relevant  changes in circumstances.    Each insurance policy must name us (and, if we so request, our members, directors, employees, agents, and  affiliates) as additional insureds, and must provide us with thirty (30) days’ advance written notice of any material  modification, cancellation, or expiration of the policy.  Deductibles must be in reasonable amounts, and are subject  to review and written approval by us.  You must provide us with copies of policies evidencing the existence of such  insurance concurrently with execution of this Agreement and prior to each subsequent renewal date of each  insurance policy, along with certificates evidencing such insurance.  You are responsible for any and all claims,  losses or damages, including to third persons, originating from, in connection with, or caused by your failure to  name us as an additional insured on each insurance policy.  You agree to defend, indemnify and hold us harmless  of, from, and with respect to any such claims, loss or damage arising out of your failure to name us as additional  insured, which indemnity shall survive the termination or expiration and non-renewal of this Agreement.    Prior to the expiration of the term of each insurance policy, you must furnish us with a copy of a renewal or  replacement insurance policy and appropriate certificates of insurance.  If you at any time fail or refuse to maintain  any insurance coverage required by us, or to furnish satisfactory evidence thereof, or to name us as an additional  insured under any such policies, then we, at our option and in addition to our other rights and remedies under this  Agreement, may, but need not, obtain such insurance coverage on your behalf.  You shall immediately reimburse  us on demand for any costs or premiums paid or incurred by us, and pay an administrative fee of Five  Hundred and No/100 Dollars ($500) plus any others fees, including attorneys’ fees, which we may incur.  If  you fail to pay us within ten (10) days of our demand for reimbursement, we reserve the right to debit your  account the amounts owed to us for any premiums paid on your behalf for such insurance coverage along  with any other administrative fees, costs, surcharges expenses and fees we incur to obtain such coverage on  your behalf or on behalf of your franchise.  We reserve the right to require you to provide us with an application  for insurance (in a form acceptable to our required supplier for insurance) for any medical professional that has  been offered a position to work in a Franchise location so that we may, if you fail to do so, procure any necessary  insurance coverage for such medical professional.  Nothing in this Section 10.8 or elsewhere in this Agreement  shall negate or otherwise effect our right to terminate this Agreement for failure to meet all applicable  insurance requirements pertaining to your Franchise.   Notwithstanding the existence of such insurance, you are and will be responsible for all loss or damage and  contractual liability to third persons originating from or in connection with the operation of the Franchise, and for  all claims or demands for damages to property or for injury, illness or death of persons directly or indirectly  resulting therefrom; and you agree to defend, indemnify and hold us harmless of, from, and with respect to any  such claims, loss or damage, which indemnity shall survive the termination or expiration and non-renewal of this  Agreement.  In addition to the requirements of the foregoing paragraphs of this Section 10.8, you must maintain  any and all insurance coverage in such amounts and under such terms and conditions as may be required in  connection with your lease or purchase of the Premises.  Your obligation to maintain insurance coverage as described in this Agreement will not be reduced in any manner  by reason of any separate insurance we maintain on our own behalf, nor will our maintenance of that insurance  relieve you of any obligations under Section 7 of this Agreement.    {WS087179v1 } 23  Before any chiropractor is employed by you and is authorized to practice in your Franchised Business, and during  any Term of this Agreement, you must credential the applicable chiropractors in accordance with the policy  established in the Operations Manual. In the event you provide management services to a professional chiropractic  corporation, you must, during any Term of this Agreement, include in your applicable management agreement that  credentialing is one of the management services that you will provide to the professional corporation for all  chiropractors and that you will pay such credentialing fees. The Company may prohibit your chiropractors from  accessing the Computer System (or other related Franchise systems) prior to the full and timely completion of such  credentialing requirements.   10.9 Credit Cards and Other Methods of Payment. You must at all times have arrangements in existence  with Visa, Master Card, American Express, Discover and any other credit and debit card issuers or sponsors, check  verification services, and electronic fund transfer systems that we designate from time to time, in order that the  Franchise may accept customers’ credit and debit cards, checks, and other methods of payment.  We may require  you to obtain such services through us or our affiliates.  10.10 Pricing. To the extent permitted by applicable law, we may periodically establish maximum and/or  minimum prices for services and products that the Franchise location offers, including without limitation, prices for  promotions in which all or certain Location Franchises participate.  If we establish such prices for any services or  products, you agree not to exceed or reduce that price, but will charge the price for the service or product that we  establish.  You hereby agree to apply any pricing matrix or schedule established by us.  If you wish to offer an  alternate pricing matrix, you must obtain our prior written approval, which approval we may withhold in our sole  and absolute discretion.  In states where you must enter a Management Agreement (Section 2.3), this provision  shall be modified, to the extent legally permissible, and/or legally construed to conform to the laws of the state  where your Franchise location will be located.    11. ADVERTISING.  11.1 By Company. As stated in Section 6.3, due to the value of advertising and the importance of  promoting the public image of Location Franchises (both franchisee- and Company-owned outlets), we will  establish, maintain, and administer one or more Ad Funds to support and pay for national, regional, and/or local  marketing programs that we deem necessary, desirable, or appropriate to promote the goodwill and image of all  Location Franchises.  You will contribute to the Ad Fund the Advertising Fee set forth in Section 6.3.  We agree  that any The Joint® outlets owned by us or our affiliates will contribute to the Ad Fund on at least the same basis as  you do.  We will be entitled to direct all advertising programs financed by the Ad Fund, with sole discretion over the  creative concepts, materials, and endorsements used in them, and the geographic, market, and media placement and  allocation of the programs.  We will have the sole discretion to use the Ad Fund to pay the costs of preparing and  producing video, audio, and written advertising materials; administering regional, multi-regional and/or national  advertising programs; including purchasing direct mail and other media advertising; employing advertising  agencies and supporting public relations, market research, contests and sweepstakes, and other advertising and  marketing firms; and paying for advertising and marketing activities that we deem appropriate, including the costs  of participating in any national or regional trade shows. and providing advertising and marketing materials to  Location Franchises.  We may in our discretion use the Ad Fund to engage in advertising and promotional  programs that benefit only one or several regionals, and not necessarily all Location Franchises. The Ad Fund will  furnish you with approved advertising materials at its direct cost of producing those advertising materials.  The  amounts you contribute to the Ad Fund will not be used for collective media placement of advertising in television,  radio, newspaper or other media for the benefit of franchisees in a local or regional market.  Rather, any collective  media placement for the benefit of franchisees in a local or regional market will be conducted through the local and  regional advertising cooperatives described in Section 11.3.  The Ad Fund will be accounted for separately from other funds of the Company, and will not be used to defray any  of our general operating expenses, except for any reasonable salaries, administrative costs, and overhead we may  incur in activities related to the administration of the Ad Fund and its advertising programs (including without  limitation conducting market research, preparing advertising, public relations, social media content and marketing  communications and materials, and collecting and accounting for contributions to the Ad Fund).  We may spend in  





 






  {WS087179v1 } 24  any fiscal year an amount greater or less than the total contributions to the Ad Fund in that year.  We may cause the  Ad Fund to borrow from us or other lenders to cover deficits of the Ad Fund, or to invest any surplus for future use  by the Ad Fund.  You authorize us to collect for remission to the Ad Fund any advertising monies or credits offered  by any supplier to you based upon purchases you make.  We will prepare an annual statement of monies collected  and costs incurred by the Ad Fund and will make it available to you on written request.  You understand and acknowledge that the Ad Fund will be intended to maximize recognition of the Marks and  patronage of Location Franchises (both franchisee-owned and Company-owned outlets) that are using the Marks.  Although we will endeavor to use the Ad Fund to develop advertising and marketing materials, and to place  advertising in a manner that will benefit Location Franchises that are using the Marks, we undertake no obligation  to ensure that expenditures by the Ad Fund in or affecting any geographic area are proportionate or equivalent to  contributions to the Ad Fund by Location Franchises operating in that geographic area, or that any Location  Franchise will benefit directly or in proportion to its contribution to the Ad Fund from the development of  advertising and marketing materials or the placement of advertising.  Except as expressly provided in this Section,  we assume no direct or indirect liability or obligation to you with respect to the maintenance, direction, or  administration of the Ad Fund.    We will have the right to terminate the Ad Fund by giving you thirty (30) days’ advance written notice.  All  unspent monies on date of termination will be divided between the Company and the contributing franchisees in  proportion to our and their respective contributions.  At any time thereafter, we will have the right to reinstate the  Ad Fund under the same terms and conditions as described in this Section (including the rights to terminate and  reinstate the Ad Fund) by giving you thirty (30) days’ advance written notice of reinstatement.  11.2 By Franchisee. You must spend, in addition to any contributions to the Ad Fund, a minimum  of the greater of (a) Three Thousand and No/100 Dollars ($3,000.00); or (b) five percent (5%) of the  Franchise’s gross revenues for each month during the term of this Agreement, as outlined in Section 6.4, for  local advertising, promotion and marketing.  We may require you to use one or more required suppliers or  vendors for your local advertising.  You must provide us (in a form we approve or designate) evidence of your  required local advertising, marketing and promotional expenditures, by the thirtieth (30th) day of each month, for  the preceding calendar month, along with a year-to-date report of the total amount spent on local advertising. We  may require, at our sole discretion, that you submit an annual marketing plan with details on planned expenditures  of local advertising dollars.  You agree to list and advertise the Franchise within your market area, in those business classifications as we  prescribe from time to time, using any standard form of advertisement we may provide.  On each occasion before you use them, samples of all local advertising and promotional materials not prepared or  previously approved by us must be submitted to us for approval.  If you do not receive our written disapproval  within fifteen (15) days from the date we receive the materials, the materials will be deemed to have been approved.   You agree not to use any advertising or promotional materials that we have disapproved.  You will be solely  responsible and liable to ensure that all advertising, marketing, and promotional materials and activities you prepare  comply with applicable federal, state, and local law, and the conditions of any agreements or orders to which you  may be subject.  11.3 Local and Regional Advertising Cooperatives. You are required to join and participate in any Ad  Co-ops (as defined in Section 6.4) covering your Location Franchise.  One function of the Co-op is to establish a  local or regional advertising fund, of which the funds must be used for local or regional advertising purposes, and  for the mutual benefit of each Co-op member.  All Ad Co-ops must operate according to their bylaws.  We have the  right to establish an Ad Co-op and specify the manner in which any Ad Co-ops are organized and governed, and  may require any and all Ad Co-ops to be legal entities of the state where they are located.  You must contribute to  the Ad Co-op according to the Ad Co-op’s rules and regulations, and bylaws, as determined by the Co-op members.   Amounts contributed to any Ad Co-op may be applied towards your Minimum Local Advertising Requirement set  forth in Sections 6.4(a) and 11.2  11.4 Websites and Other Forms of Advertising Media. You acknowledge and agree that any Website or  Other Forms of Advertising Media (as defined below) will be deemed “advertising” under this Agreement, and will  be subject to, among other things, the need to obtain our prior written approval in accordance with Sections 7.2 and    {WS087179v1 } 25  11.2.  As used in this Agreement, the term or reference to “Website or Other Forms of Advertising Media” means  any interactive system, including but not limited to all types of online communications, virtual applications, social  media, or the like, including but not limited to Groupon, Living Social, Facebook, Instagram, Twitter, etc., that you  operate or use, or authorize others to operate or use, and that refer to the Franchise, the Marks, us, and/or the  System.  The term or reference Website or Other Forms of Advertising Media includes, but is not limited to,  Internet and World Wide Web home pages.  In connection with any Website or Other Forms of Advertising Media,  you agree to the following:  (a) Before establishing any Website or Other Form of Advertising Media, you will submit to us a  sample of such Website or Other Form of Advertising Media format and information in the form and manner we  may require.  (b) You will not establish or use any Website or Other Forms of Advertising Media without our prior  written approval.  (c) In addition to any other applicable requirements, you must comply with our standards and  specifications for Website or Other Forms of Advertising Media as we prescribe in the Operations Manual or  otherwise in writing, including any specifications relating to the use of organic and paid search engine optimization,  keyword and landing page management.  If we require, you will establish a website as part of our corporate website  and/or establish electronic links to our corporate website.  (d) If you propose any material revision to Website or Other Forms of Advertising Media or any of the  information contained therein, you will submit each such revision to us for our prior written approval.  12. ACCOUNTING, REPORTS AND FINANCIAL STATEMENTS. You agree to maintain, at your own  expense, the Joint Software and other accounting software, to act as a bookkeeping, accounting, and record keeping  system for the Franchise.  The Joint® Software includes the capability of being polled by our central computer  system, which you agree to permit.  With respect to the operation and financial condition of the Franchise, we  will pull from The Joint Software (if available), or require you to provide from your accounting software (in  a form we designate) or in accordance with General Acceptably Accounting Principles (“GAAP”), as the  case may be, the following: (1) by Tuesday of each week, an electronic report of the Franchise’s gross revenues  for the preceding week ending on, and including, Sunday, and any other data, information, and supporting records  that we may require; (2) by the thirtieth (30th) day of each month, a profit and loss statement for the preceding  calendar month, and a year-to-date profit and loss statement and balance sheet; (3) within ninety (90) days after the  end of your fiscal year, a fiscal year-end balance sheet, and an annual profit and loss statement for that fiscal year,  reflecting all year-end adjustments; and (4) such other reports as we require from time to time (collectively, all of  the above are referred to as “Reports”).  You agree to input all Franchise transactions into the Joint Software and  your accounting software in a timely manner to ensure that all Reports are accurate.  You agree to maintain and  furnish upon our request complete copies of federal and state income tax returns you file with the Internal Revenue  Service and state tax departments, reflecting revenues and income of the Franchise or the corporation, partnership,  or limited liability company that holds the Franchise.  You agree to retain hard copies of all records for a minimum  of four (4) years.    13. INSPECTIONS AND AUDITS.  13.1 Company’s Right to Inspect the Franchise. To determine whether you and the Franchise are  complying with this Agreement and the specifications, standards, and operating procedures we prescribe for the  operation of the Franchise, we or our agents have the right, at any reasonable time and without advance notice to  you, to: (1) inspect the Premises; (2) observe the operations of the Franchise for such consecutive or intermittent  periods as we deem necessary; (3) interview personnel of the Franchise; (4) interview customers of the Franchise;  and (5) inspect and copy any books, records and documents relating to the operation of the Franchise.  You agree to  fully cooperate with us in connection with any of those inspections, observations and interviews.  You agree to  present to your customers any evaluation forms we periodically prescribe, and agree to participate in, and/or request  that your customers participate in, any surveys performed by or on our behalf.  Based on the results of any such  inspections and audits and your other reports, we may provide to you such guidance and assistance in operating  your Franchise as we deem appropriate.    {WS087179v1 } 26  13.2 Company’s Right to Audit. We have the right at any time during business hours, and without  advance notice to you, to inspect and audit, or cause to be inspected and audited, the business records, bookkeeping  and accounting records, sales and income tax records and returns and other records of the Franchise, and the books  and records of any corporation, limited liability company, or partnership that holds the Franchise.  You agree to  fully cooperate with our representatives and any independent accountants we may hire to conduct any inspection or  audit.  If the inspection or audit is necessary because of your failure to furnish any reports, supporting  records, other information or financial statements as required by this Agreement, or to furnish such reports,  records, information, or financial statements on a timely basis, or if an understatement of gross revenues for  any period is determined by an audit or inspection to be greater than two percent (2%), then you agree to  pay us all monies owed, plus interest of one and one-half percent (1.5%) per month, and reimburse us for the  cost of such inspection or audit, including without limitation any attorneys’ fees and/or accountants’ fees we  may incur, and the travel expenses, room and board, and applicable per diem charges for our employees or  contractors.  The above remedies are in addition to all our other remedies and rights under this Agreement or  under applicable law.  14. TRANSFER REQUIREMENTS.  14.1 Transfer by Us. We may sell, assign, transfer, convey, give away, pledge, hypothecate, mortgage  or otherwise encumber (“transfer”) all or any part of our rights, interests or obligations in this Agreement to any  person or entity, who expressly assumes our obligations under this Agreement. After our transfer of this  Agreement to a third party who expressly assumes the obligations under this Agreement, we no longer have any  performance or other obligations under this Agreement.  14.2 Transfer by Franchisee.  (a) Your rights and obligations under this Agreement are personal to you, and we have granted the  Location Franchise in reliance on your and/or your principal owners’ skills, financial capacity, personal character,  and reputation for honesty, integrity and fair dealing. Accordingly, you and your successors, assigns, shareholders,  partners and members, may not transfer any interest in you, in this Agreement or any related agreement, in the  Location Franchise (or if unopened, in the Franchise), without our prior written consent. Any purported transfer  not having our prior written consent will be void. You may not transfer or sell an unopened license unless we  permit the transfer or sale in writing, and in accordance with the terms of your franchise agreement.  (b) We will not unreasonably withhold our consent to a transfer of any interest in you, this  Agreement, any related agreement, or the Location Franchise, but if a transfer, alone or together with other  previous, simultaneous or proposed transfers, has the effect of transferring either a controlling interest in or  operating control of you, this Agreement, any related agreement, or the Location Franchise, we may, in our sole  discretion, require as conditions to our consent that, except in the event of a Permitted Transfer (defined below)  these do not apply:  (i) You are in substantial compliance with the terms of this Agreement; provided , however,  that we may without our consent if you have received any email or letter from us notifying you of a breach of this  Agreement, the Operations Manual or any other agreement with us (or similar reporting email or letter  communications) and have failed to timely or satisfactorily cure the applicable breach in accordance with our  instructions;  (ii) The transferee (including any person with a beneficial interest in the transferee if it is a  legal entity) has demonstrated to our satisfaction that it meets the then-current standards which we would normally  apply to any prospective franchisee; including, but not limited to, meeting our educational, personal, managerial  and Location Franchise standards; possesses a good moral character and a good business reputation; has the  aptitude and ability to operate the Location Franchise (as may be shown by prior related experience); has adequate  financial resources and capital to operate the Location Franchise; is financially responsible and has a good credit  rating; will be likely in our sole and absolute judgment to comply with the terms of the then-current standard  franchise agreement and Operations Manual; and has no direct or indirect connection with any actual or potential  competitor of us or any of our franchisees;  (iii) Your debts to us and others relating to the Location Franchise have been satisfied;    {WS087179v1 } 27  (iv) You and the transferor have signed a general release, in a form we prescribe or that is  satisfactory to us, of any claims against us and our partners, shareholders, officers, directors, employees and  agents, in their corporate and individual capacities;  (v) The transferee (including any person with a beneficial interest in the transferee if it is a  legal entity) has entered into a written consent to transfer agreement, in a form satisfactory to us;  (vi) The transferee (including any person with a beneficial interest in the transferee if it is a  legal entity) executes our then-current standard franchise agreement for a term equal to the remaining portion of  the term on the transferor’s franchise agreement and signs all related agreements (including any guaranty  agreements). The then-current franchise agreement may contain terms substantially different from those in this  Agreement, including different fees (all then-current fees, except as stated herein must be paid by transferee),  advertising contributions, training requirements and territory. Transferee will not pay the Grand Opening fee.  Depending on the then-current demographics of the Territory, and on our then-current standards for territories, if  the Territory is larger than our then- current standard territory, we may require the transferee to accept a transfer  territory smaller than the Territory.  (vii)  The transferee and its general manager, if any, have agreed to successfully complete (at  the transferee’s expense and to our satisfaction) any then-current initial training programs;  (viii) You or the transferor has paid us a transfer fee equal to $15,000.  You must reimburse us  for reasonable expenses incurred by us in investigating and processing any proposed new transferee where the  transfer is not consummated for any reason, including but not limited to any attorneys' fees we incur (not to exceed  $5,000) plus costs and expenses.  If you are in default of this Agreement, or any other agreement with us, in  addition to the transfer fee, we may require you to pay any amounts we deem necessary, in our sole discretion, to  cure the default, provided that the default is curable;  (ix) We have decided not to exercise our right of first refusal, if any, under Section 14.4;  (x) You have updated your equipment and Premises to our then-current specifications in the  Operations Manual;  (xi) We have determined that the material terms of the transfer, including the price and terms  of payment, will not be so burdensome as to adversely affect the operation of the Location Franchise by the  transferee; and  (xii) If any part of the sale price of any transferred interest is to be financed, the transferor  will have agreed that all obligations of the transferee under any promissory notes, agreements or security interests  reserved by the transferor in the assets of the Location Franchise will be subordinate to the obligations of the  transferee to pay marketing and consulting fees, advertising contributions, and other amounts due to us and our  affiliates, and to comply with the franchise agreement signed by the transferee.  (c) No transfer in the nature of a grant of a security interest in you, this Agreement, any related  agreement, the Location Franchise or the Premises will be permitted without our prior written consent, which we  may grant or withhold in our sole discretion. If we consent to a transfer in the nature of a grant of a security  interest, and if the holder of the security interest later seeks to exercise your right or assume the interest of you in  the Location Franchise, this Agreement, any related agreement, you or the Premises due to a default under any  documents related to the security interest, we will have the option to purchase the rights of the secured party by  paying all sums then due to the secured party, and the secured party will sign an agreement to that effect before  any transfer takes place.  (d) A “Permitted Transfer,” under Section 14.2 is defined as either (i) a transfer of an ownership  interest in you or your entity of less than five percent (5%), or (ii) a transfer of any ownership interest in you or  your entity to a spouse, child, sibling, or parent, or a trust or similar entity created for the benefit of any of the  foregoing persons, provided that neither (i) nor (ii) may result in the creation of a controlling ownership stake in  the transferee, whether through one or an aggregated series of such transfers. You must provide us written notice  of any Permitted Transfer in you or your entity. Any individual who becomes an owner in you due to a Permitted  Transfer must (if they have not already) sign a personal guaranty agreement (“Guaranty”) in the form found in  





 






  {WS087179v1 } 28  Exhibit 2 to this Agreement. You and any owners who previously signed a Guaranty will not be released from a  signed Guaranty upon a Permitted Transfer, unless otherwise agreed to by us in writing. You and we will amend  Exhibit 4 of this Agreement if a Permitted Transfer occurs.  You must pay an administrative fee of $2,500 for any  Permitted Transfer.    14.3 Transfer to Franchisee’s Legal Entity. If a proposed transfer is to a legal entity you control, our  consent to the transfer may, in our sole discretion, be conditioned on the following requirements:  (a) The legal entity’s activities will be confined exclusively to operating the Location Franchise;  (b) You will own a majority stock interest, partnership or membership interest in the legal entity, and  will act as its principal operating officer, partner or member;  (c) Each stock certificate or certificate of interest in the legal entity will have conspicuously endorsed  on its face a statement in a form satisfactory to us that it is held subject to, and that further transfer is subject to, all  restrictions on transfers in this Agreement;  (d) All shareholders, partners, or members will jointly and severally guarantee the legal entity’s  performance and will bind themselves to the terms of this Agreement and any related agreements  (e) You will maintain a then-current list of all partners, members or shareholders and beneficial  owners of any class of stock, and furnish the list to us on request; and  (f) Copies of the transferee’s Certificate and Articles of Incorporation, Certificate and Articles of  Organization, Certificate and Agreement of Partnership, By-Laws, Operating Agreement and resolution  authorizing entry into this Agreement and any other significant governing documents, promptly will be furnished  to us.  14.4 Our Right of First Refusal.  (a) If you or any other person or entity at any time determines to sell an interest in you, the Franchise  Agreement, the Location Franchise or the Premises, you agree to immediately submit to us a true and complete  copy of the offer (and any proposed ancillary agreements). The offer must apply only to an interest in you, the  Franchise Agreement, the Location Franchise or the Premises. It must not include the purchase of any of your  other property or rights (or those of your shareholder, partner, or member), but if the offeror proposes to buy any  other of your property or rights (or those of a shareholder, partner or member) under a separate, contemporaneous  offer, the price and terms of purchase offered to you (or to your shareholder, partner or member) for the interest in  you, the Franchise or the Premises will reflect the bona fide price offered and will not reflect any value for any  other property or rights. To be a valid, bona fide offer, (i) the proposed purchase price must be in a dollar amount  and the proposed buyer must submit with its offer an earnest money deposit equal to five percent (5%) or more of  the offering price, (ii) the offer must constitute the only bona fide offer and purchase agreement (or, constitutes the  total number of offers in the event that you have submitted multiple bona fide offers to us), and (iii) the offer must  include (1) all payment terms and timing (including any financing terms) and closing date, (2) any material terms  such as costs in excess of $5,000 to be borne by the buyer or seller; contingent or non-contingent, (3) any  employment agreements, promises or representations, and (4) any other material terms upon which a reasonable  buyer would rely or deem material in assessing the proposed offer. We will have the right, exercisable by written  notice delivered to you, or the person or entity involved, within thirty (30) days after receipt of the copy of the  offer, to purchase the interest for the price and on the terms in the offer, but we may substitute cash, a cash  equivalent or marketable securities of equal value for any form of payment proposed in the offer. Our credit will  be deemed equal to the credit of any proposed purchaser, and we will have not less than sixty (60) days to prepare  for closing. We will have the right during such thirty (30) day period to request documentation related to the offer,  including, without limitation, financial and legal information related to the purchase of the interest. The thirty (30)  day period shall be extended in the event you fail to provide us with the requested documentation. In addition,  upon prior written notice to you, you agree to grant your consent to our communicating with the landlord of the  subject lease of the Premises in order to negotiate additional lease term or options. We will be entitled to purchase  the interest through the use of our standard form of asset purchase agreement, subject to all customary  representations and warranties given by the seller of the assets of a business or voting stock of an incorporated    {WS087179v1 } 29  business, as applicable, including representations and warranties as to ownership, condition and title to stock  and/or assets, liens and encumbrances relating to the stock and/or assets, validity of contracts, and liabilities,  contingent or otherwise, of any corporation whose stock is purchased. Our purchase of interest may require  financial accounting audits of the interest to ensure our compliance with state and federal financial reporting  requirements. If we do not exercise our right of first refusal, you or the person or entity involved may complete the  sale to the purchaser under the terms of the offer subject to our consent to the transfer under Section 14.2(b), but if  the sale to the purchaser is not completed within one hundred twenty (120) days after receipt of the offer by us, or  if there is a material change in the terms of the sale, you are obligated to notify us in writing of such material  change within five (5) days, and we will have an additional right of first refusal of the revised bona fide offer for  thirty (30) days on the same terms in this Section as were applicable to our initial right of first refusal. If we do not  exercise our right of first refusal, we have the right, upon ten (10) day written notice to you, to demand copies of  all executed agreements, instruments, checks, bank transfers or wire statements, and other documentation arising  from or related to the bona fide offer and its closing and completion. Your failure to remit all bona fide offers and  requested documentation in accordance with the requirements as set forth in this Section shall constitute a breach  of Section 15(i) or (j) of this Agreement.  (b) If the transfer is a Franchise Agreement modification, we will not have any right of first refusal as  provided in Section 14.4(a), unless the proposed transferee has a direct or indirect connection with any actual or  potential competitor of us or any of our franchisees. However, written notification of this type of transfer must be  provided to us by the transferor at least thirty (30) days before consummation of that transfer.  14.5 Transfer On Death, Permanent Incapacity or Dissolution. On the death or permanent incapacity of  any person with an interest in you, this Agreement, any related agreement, the Franchise or the Premises, or on  your dissolution if you are a legal entity, the executor, administrator, personal representative or trustee (“personal  representative”) of that person or entity will transfer his, her or its interest to a third party reasonably acceptable to  us within one hundred eighty (180) days after assuming that capacity. Any transfer of this type, including a  transfer by devise or inheritance, will be subject to the same requirements as other transfers under this Agreement,  but if the transfer is to a spouse, child or parent, the fee required under Section 14.2(b) (viii) will not be required.  If the personal representative has, in good faith, proposed a transferee and we, in good faith, do not approve the  proposed transferee, the personal representative will be given additional time, not to exceed one hundred eighty  (180) days, to propose another transferee for our approval. If the personal representative is unable to meet these  conditions, the personal representative of that deceased person will have an additional sixty (60) days to dispose of  the interest, which disposition will be subject to the requirements for transfers in this Agreement, including the  requirements of this Section 14. If the interest is not disposed of within the additional sixty (60) days (or such  additional time as we otherwise agree), we may terminate this Agreement.  14.6 Interim Operation of Location Franchise on Death or Permanent Disability. Pending transfer on  your death or permanent incapacity (or your principal operating officer, partner or member, if you are a legal  entity), we will have the option to operate the Location Franchise on your behalf until an approved transferee is  able to assume the operation of the Location Franchise, for a period of up to twelve (12) months without the  consent of you, your personal representative or your successor in interest. All funds from the operation of the  Location Franchise during the period of operation by us will be kept in a separate fund, and all expenses we incur,  including compensation, other costs and travel and living expenses (the “Management Expenses”), will be charged  to the fund. As compensation for services provided, we will charge the fund the full amount of the Management  Expenses incurred during the period of our operation. We will only have a duty to utilize reasonable efforts in  operating the Location Franchise, and will not be liable to you or your principals for any debts, losses or  obligations incurred by the Location Franchise, or to any creditor for any equipment, inventory, products, supplies  or services purchased for the Location Franchise during any period in which it is operated by us.  14.7 Non-Waiver of Claims. Our consent to a transfer of any interest in you, this Agreement, any  related agreement, the Franchise or the Premises will not be a waiver of any claims we may have against the  transferring party, nor will it be a waiver of our right to demand the transferee’s compliance with the terms of this  Agreement.  14.8 Effect of Consent to Transfer. Our consent to a proposed Transfer pursuant to this Section 14 will  not constitute a waiver of any claims we may have against you or any Owner, nor will it be deemed a waiver of our    {WS087179v1 } 30  right to demand exact compliance with any of the terms or conditions of this Agreement by the Proposed New  Owner.   14.9 Consent Not Unreasonably Delayed. If all the conditions are met to transfer the FA or any interest  therein, we will not unreasonably delay granting our consent to the transfer.     15. TERMINATION OF THE FRANCHISE.  We have the right to terminate this Agreement effective immediately upon delivery of notice of termination to you,  if:    (a) you fail to open your Franchise for business by the Opening Deadline, subject to the extension set  forth in Section 3.1(c); or   (b) you abandon, surrender, transfer control of, lose the right to occupy the Premises of, or do not  actively operate, the Franchise, or your lease for or purchase of the location of the Franchise is terminated for any  reason; or  (c) you or your Principal Owners assign or Transfer this Agreement, any Interest, the Franchise, or  assets of the Franchise without complying with the provisions of Section 14; or   (d) you make an assignment for the benefit of creditors or admit in writing your insolvency or inability  to pay your debt generally as they become due; your consent to the appointment of a receiver, trustee or liquidator  of all or the substantial part of your property; your Location Franchise is attached, seized, subjected to a writ of  distress, warrant, or levied upon, unless the attachment seizure, writ, warrant or levy is vacated within thirty (30)  days, or any order appointing a receiver, trustee or liquidator of you or your Location Franchise is not vacated  within thirty (30) days following the order and entry;  (e) you use, sell, distribute or give away any unauthorized services or products on three or more  occasions within any consecutive (12) month period; or  (f) you or any of your employees or independent contractors fails to maintain any licenses or permits  necessary for the treatment of patients or the operation of the Franchise and/or fails to comply with any state and  federal regulations which is reasonably likely to adversely affect the reputation of the Company, the Franchise,  and/or the goodwill associated with the Marks; or  (g) you, any of your Principal Owners, or any of your employees or independent contractors, are  convicted of or plead no contest to a felony or are convicted or plead no contest to any crime, offense or regulatory  violation, which is reasonably likely to adversely affect the reputation of the Company, the Franchise, and/or the  goodwill associated with the Marks; or  (h) you or any of your employees or independent contractors are involved in any action or activity,  including but not limited to dishonest, unethical,  or illegal actions or activities, which is reasonably likely to  adversely affect the reputation of the Company, the Franchise, and/or the goodwill associated with the Marks; or  (i) you (or any of your owners) have made or knowingly make a material false or incomplete  statement, or false or incomplete representation, in any report, document, statement or agreement submitted to us;   (j) we discover that you (or any of your owners) knowingly made a material false or incomplete  statement, or false or incomplete representation, to us to obtain the Franchise, or through the submission of any  documentation required to be submitted to us or a third party as required by the terms of this Agreement;  (k)  you (or any of your owners) participate in in-term competition contrary to Section 9.3;  (l) you fail to timely notify of any event, action or other action identified in Section 10.6, which is  reasonably likely to adversely affect the reputation of the Company, the Franchise, and/or the goodwill associated  with the Marks; or  (m)  you or any of your employees or independent contractors violate any health or safety law,  ordinance or regulation, or operate the Franchise in a manner that presents a health or safety threat, hazard or    {WS087179v1 } 31  danger to your customers or the public, which hazard, threat or danger you acknowledge is determined by our  commercial business judgment; or  (n) you fail to maintain a valid license to practice and/or fail to comply with any with state and federal  regulations, other than those covered by subsection (f), and do not cure the failure within twenty (20) days after  written notice is given to you; or  (o) you do not pay when due any monies owed to us or our affiliates, and do not make payment within  ten (10) days after written notice is given to you; or  (p) you fail to procure or maintain the required credentialing reporting and/or any and all insurance  coverage that we require, or otherwise fail to name us as an additional insured on any required insurance policies  and failure to do so within ten (10) days after written notice is given to you; or  (q) you or any of your Principal Owners receive three (3) or more written notices of default from us,  within any period of twelve (12) consecutive months, concerning any material breach by you. Whether or not such  breaches shall have been cured, such repeated course of conduct shall itself be grounds for termination of this  Agreement without further notice or opportunity to cure; or   (r) you or any of your Principal Owners fail to comply with any other provision of this Agreement or  any mandatory specification, requirement, standard, or operating procedure, including those in our Operations  Manual, and you fail to make the required changes or to comply with such provision, specification, requirement,  standard or operating procedure, within thirty (30) days after written notice of your failure to comply is given to  you.    In addition, if, in the opinion of our legal counsel, any provision of this Agreement is contrary to law, then you and  we agree to negotiate in good faith an amendment that would make this Agreement conform to the applicable legal  requirements.  If you and we are unable to reach an agreement on the applicable legal requirements, or if  fundamental changes to this Agreement are required to make it conform to the legal requirements, then we reserve  the right to terminate this Agreement upon notice to you, in which case all of the post-termination obligations set  forth in Section 16 shall apply.  In the event that we terminate this Agreement under this Section or other applicable provisions of this  Agreement, we shall be entitled, in those states in which termination fees are enforceable, to receive from you  a termination fee in the amount equal to one-half (1/2) of our then-current initial franchise fee for new  Location Franchises (the “Termination Fee”).  The Termination Fee shall be payable by you in addition to any  damages payable to us, including loss of future revenues, resulting from your improper or wrongful breach or other  termination of this Agreement.  We shall be entitled to recover all costs, including attorneys’ fees, incurred in  connection with the termination and collection of the Termination Fee.  16. RIGHTS AND OBLIGATIONS OF COMPANY AND FRANCHISEE  UPON TERMINATION OR EXPIRATION OF THE FRANCHISE.  16.1 Payment of Amounts Owed to Company. You agree to pay us within five (5) days after the  effective date of termination or expiration of the Franchise, or any later date that the amounts due to us are  determined, all amounts owed to us or our affiliates which are then unpaid.  16.2 Marks and Other Information. You agree that after the termination or expiration of the Franchise  you will:  (a) not directly or indirectly at any time identify any business with which you are associated as a  current or former Location Franchise or The Joint® franchisee;  (b) not use any Mark or any colorable imitation of any Mark in any manner or for any purpose, or use  for any purpose any trademark or other commercial symbol that suggests or indicates an association with us;  (c) return to us all customer lists, records, membership agreements and/or contracts, forms and  materials containing any Mark or otherwise relating to a Location Franchise or our network of Location Franchises;  





 






  {WS087179v1 } 32  (d) remove all Marks affixed to uniforms or, at our direction, cease to use those uniforms; and  (e) take any action that may be required to cancel all fictitious or assumed name or equivalent  registrations relating to your use of any Mark.  16.3 De-Identification. Following termination, if you lawfully retain possession of the Premises, you  agree to completely remove or modify, at your sole expense, any part of the interior and exterior decor that we  deem necessary to fully disassociate the Premises with the image of a  Location Franchise, including any signage  bearing the Marks.  If you do not take the actions we request within thirty (30) days after notice from us, we have  the right to enter the Premises and make the required changes at your expense, and you agree to reimburse us for  those expenses on demand.  16.4 Confidential Information. You agree that on termination or expiration of the Franchise you will  immediately cease to use any of the Confidential Information, and agree not to use it in any business or for any  other purpose.  You further agree to immediately return to us all copies of the Operations Manual and any written  Confidential Information or other confidential materials that we have loaned or provided to you.     16.5 Joint Software. You agree that on termination or expiration of the Franchise, you will immediately  cease to use the Joint Software and will uninstall it from all computer systems owned by the Franchise.  16.6 Company’s Option to Purchase Franchise Assets and Assumption of Lease.  (a) Upon the expiration of the Franchise, we have the option, but not the obligation, exercisable for ten  (10) days upon written notice to you, to purchase at fair market value, as same may be depreciated any or all of the  furniture, inventory, or equipment used in or associated with the Franchise, as well as any and all supplies,  materials, and other items imprinted with any of our Marks.  If we cannot agree on a fair market value for the  furniture or equipment or other items, within a reasonable time, we will designate an independent appraiser to  determine the fair market items of these items. The appraiser’s determination of value shall be binding upon the  parties.  For purposes of this Section 16.6(a), the fair market of any purchased items shall not include any value  attributable to any of the following: 1) the Franchise or any rights granted under this Agreement or the Lease; 2)  goodwill attributable to the Marks; or 3) our brand image and other intellectual property; and 3) any patient lists.  In  no event shall we be obligated or required to assume any liabilities, debts or obligations of the Franchise in  connection with our purchase of any items pursuant to this Section 16.6(a), and you will indemnify us from any and  all claims made against us arising out of the sale of these items.    (b) Upon the termination or expiration of the Franchise, we shall have the option, but not the  obligation, exercisable for thirty (30) days upon written notice, to take an assignment of the lease for the Premises  and any other lease agreement necessary for the operation of the Franchise.    (c) In the event we elect, upon termination of the Franchise, to assume the lease pursuant to Section  16.6(b), unless otherwise required or prohibited by law, we shall have the right to retain possession of any and all  furniture, fixtures, inventory, and equipment associated with the Franchise.  If we are required by law to purchase  from you any equipment, supplies, signs, advertising materials or items bearing our name or Marks, and/or any  inventory associated with the Franchise, we will pay you the fair market value of these items (less the amount of  any outstanding liens or encumbrances and less the amount of any liabilities we assume on your behalf, such as  your future lease payments).  If we cannot agree on a fair market value for the items to be purchased within a  reasonable time, we will designate an independent appraiser to determine the fair market items of these items.  The  appraiser’s determination of value shall be binding upon the parties.  For purposes of this Section 16.6(c), the fair  market of any purchased items shall not include any value attributable to any of the following: 1) the Franchise or  any rights granted under this Agreement or the Lease; 2) goodwill attributable to the Marks; or 3) our brand image  and other intellectual property.    16.7 Continuing Obligations. All obligations of this Agreement (whether yours or ours) that expressly or  by their nature survive the expiration or termination of this Agreement will continue in full force and effect after  and notwithstanding its expiration or termination until they are satisfied in full or by their nature expire.  16.8 Management of the Franchise. In the event that we are entitled to terminate this Agreement in  accordance with Section 15 above, or any other provision of this Agreement, and in addition to any other rights or    {WS087179v1 } 33  remedies available to us in the event of termination, we may, but need not, assume the management of the  Franchise.   In the event we assume the management of the Franchise, we may charge you (in addition to the  Royalty Fee and Advertising Fee contributions due under this Agreement), all expenses we incur, including  compensation, other costs and travel and living expenses, along with a reasonable management fee in an amount  that we may specify, equal to up to ten percent (10%) of the Franchise’s gross revenues during the period we are  managing the Franchise, plus our direct out-of-pocket costs and expenses, as compensation for our management  services.  We have a duty to utilize only our reasonable efforts in managing the Franchise, and will not be liable to  you for any debts, losses, or obligations the Franchise incurs, or to any of your creditors for any products or  services the Franchise purchases, while we manage it pursuant to this Section.    17. ENFORCEMENT.  17.1 Invalid Provisions; Substitution of Valid Provisions.To the extent that the non-competition  provisions of Sections 9.3 and 14.5 are deemed unenforceable because of their scope in terms of area, business  activity prohibited, or length of time, you agree that the invalid provisions will be deemed modified or limited to  the extent or manner necessary to make that particular provisions valid and enforceable to the greatest extent  possible in light of the intent of the parties expressed in that such provisions under the laws applied in the forum in  that we are seeking to enforce such provisions.  If any lawful requirement or court order of any jurisdiction (1) requires a greater advance notice of the termination  or non-renewal of this Agreement than is required under this Agreement, or the taking of some other action which  is not required by this Agreement, or (2) makes any provision of this Agreement or any specification, standard, or  operating procedure we prescribed invalid or unenforceable, then the advance notice and/or other action required or  revision of the specification, standard, or operating procedure will be substituted for the comparable provisions of  this Agreement in order to make the modified provisions enforceable to the greatest extent possible.  You agree to  be bound by the modification to the greatest extent lawfully permitted.  17.2 Unilateral Waiver of Obligations. Either you or we may, by written notice, unilaterally waive or  reduce any obligation or restriction of the other under this Agreement.  The waiver or reduction may be revoked at  any time for any reason on ten (10) days’ written notice.  17.3 Written Consents from Company. Whenever this Agreement requires our advance approval or  consent, you agree to make a timely written request for it.  Our approval or consent will not be valid unless it is in  writing.  17.4 Lien. To secure your performance under this Agreement and indebtedness for all sums due us or  our affiliates, we shall have a lien upon, and you hereby grant us a security interest in, the following collateral and  any and all additions, accessions, and substitutions to or for it and the proceeds from all of the same: (a) all  inventory now owned or after-acquired by you and the Franchise, including but not limited to all inventory and  supplies transferred to or acquired by you in connection with this Agreement; (b) all accounts of you and/or the  Franchise now existing or subsequently arising, together with all interest in you and/or the Franchise, now existing  or subsequently arising, together with all chattel paper, documents, and instruments relating to such accounts; (c) all  contract rights of you and/or the Franchise, now existing or subsequently arising; and (d) all general intangibles of  you and/or the Franchise, now owned or existing, or after-acquired or subsequently arising.  You agree to execute  such financing statements, instruments, and other documents, in a form satisfactory to us, that we deem necessary  so that we may establish and maintain a valid security interest in and to these assets.  17.5 No Guarantees. If in connection with this Agreement we provide to you any waiver, approval,  consent, or suggestion, or if we neglect or delay our response or deny any request for any of those, then we will not  be deemed to have made any warranties or guarantees upon which you may rely, and will not assume any liability  or obligation to you.  17.6 No Waiver. If at any time we do not exercise a right or power available to us under this Agreement  or do not insist on your strict compliance with the terms of the Agreement, or if there develops a custom or practice  that is at variance with the terms of this Agreement, then we will NOT be deemed to have waived our right to  demand or exact compliance with any of the terms of this Agreement at a later time.  Similarly, any failure to act as  to any particular breach or series of breaches under this Agreement by us, or of any similar term in any other    {WS087179v1 } 34  agreement between us and any other  The Joint® franchisee will not affect our rights with respect to any later  breach or to assert our rights as to that or any subsequent or ongoing breach.  It will also not be deemed to be a  waiver of any breach of this Agreement for us to accept payments that are past due to us under this Agreement.    The parties to this Agreement will not be considered to be in default of any obligations hereunder, other than the  obligation of a party to make payment of amounts due to the other party, if the failure of performance is due to a  force majeure, including drought, flood, earthquake, storm, fire, lightening, epidemic, war, riot, civil disturbance,  sabotage, theft, vandalism, strike or labor difficulty, or casualty to equipment. If any party is affected by a force  majeure event, such party will give written notice within fourteen (14) days to the other party stating the nature of  the event, its anticipated duration and any action being taken to avoid or minimize its effect. The suspension of  performance will be of no greater scope and no longer duration than is required, and the non-performing party will  use its best efforts to remedy its inability to perform. The obligation to pay any amount in a timely manner is  absolute and will not be subject to these force majeure provisions, except to the extent prohibited by governmental  rule or regulation.  17.7 Cumulative Remedies. The rights and remedies specifically granted to either you or us by this  Agreement will not be deemed to prohibit either you or us from exercising any other right or remedy provided  under this Agreement, or permitted by law or equity.  17.8 Specific Performance; Injunctive Relief. Provided we give you the appropriate notice, we will be  entitled, without being required to post a bond, to the entry of temporary and permanent injunctions and orders of  specific performance to (1)  enforce the provisions of this Agreement relating to your use of the Marks and non- disclosure and non-competition obligations under this Agreement; (2)  prohibit any act or omission by you or your  employees that constitutes a violation of any applicable law, ordinance, or regulation; constitutes a danger to the  public; or may impair the goodwill associated with the Marks or  Location Franchises or outlets operating under or  using the Marks; or (3)  prevent any other irreparable harm to our interests.  If we obtain an injunction or order of  specific performance, then you shall pay us an amount equal to the total of our costs of obtaining it, including  without limitation reasonable attorneys’ and expert witness fees, costs of investigation and proof of facts, court  costs, other litigation expenses and travel and living expenses, and any damages we incur as a result of the breach  of any such provision.  You further agree to waive any claims for damage in the event there is a later determination  that an injunction or specific performance order was issued improperly.  17.9 MEDIATION AND LITIGATION.  (a) MEDIATION. DURING THE TERM OF THIS AGREEMENT CERTAIN DISPUTES MAY  ARISE THAT YOU AND WE ARE UNABLE TO RESOLVE, BUT THAT MAY BE RESOLVABLE  THROUGH MEDIATION. TO FACILITATE SUCH RESOLUTION, YOU AND WE AGREE TO  SUBMIT ANY CLAIM, CONTROVERSY OR DISPUTE BETWEEN US OR ANY OF OUR AFFILIATES  (AND THEIR RESPECTIVE OWNERS, OFFICERS, DIRECTORS, AGENTS, REPRESENTATIVES  AND/OR EMPLOYEES) AND YOU (AND YOUR OWNERS, AGENTS, OFFICERS, DIRECTORS,   REPRESENTATIVES AND/OR EMPLOYEES) ARISING OUT OF OR RELATED TO (a) THIS  AGREEMENT OR ANY OTHER AGREEMENT BETWEEN US AND YOU, (b) OUR RELATIONSHIP  WITH YOU, OR (c) THE VALIDITY OF THIS AGREEMENT OR ANY OTHER AGREEMENT  BETWEEN US AND YOU, TO MEDIATION BEFORE EITHER OF US MAY BRING ANY SUCH  CLAIM, CONTROVERSY OR DISPUTE IN  COURT.  (1) THE MEDIATION SHALL BE CONDUCTED BY A MEDIATOR THAT YOU AND  WE MUTUALLY SELECT FROM THE THEN CURRENT PANEL APPROVED BY THE AMERICAN  ARBITRATION ASSOCIATION (“AAA”) FOR PHOENIX, ARIZONA OR AS WE AND YOU  OTHERWISE AGREE.  IN THE EVENT WE ARE UNABLE TO REACH AGREEMENT ON A  MEDIATOR WITHIN FIFTEEN (15) DAYS AFTER EITHER PARTY HAS NOTIFIED THE OTHER OF  ITS DESIRE TO SEEK MEDIATION, YOU AND WE AGREE THAT THE MEDIATOR MAY BE  SELECTED BY THE AAA BASED ON SELECTION CRITERIA THAT YOU OR WE SUPPLY TO THE  AAA.  THE COSTS AND EXPENSES OF THE MEDIATION, INCLUDING THE MEDIATOR’S  COMPENSATION AND EXPENSES (BUT EXCLUDING ATTORNEYS’ FEES INCURRED BY EITHER  PARTY), SHALL BE BORNE BY THE PARTIES EQUALLY.    {WS087179v1 } 35   (2) NOTWITHSTANDING THE FOREGOING PROVISIONS OF THIS SECTION  17.9(a), YOUR AND OUR AGREEMENT TO MEDIATE SHALL NOT APPLY TO ANY  CONTROVERSIES, DISPUTES OR CLAIMS RELATED TO OR BASED ON THE MARKS OR THE  CONFIDENTIAL INFORMATION. MOREOVER, REGARDLESS OF YOUR AND OUR AGREEMENT  TO MEDIATE, YOU AND WE EACH HAVE THE RIGHT TO SEEK TEMPORARY RESTRAINING  ORDERS AND TEMPORARY OR PRELIMINARY INJUNCTIVE RELIEF IF WARRANTED BY THE  CIRCUMSTANCES OF THE DISPUTE.  (b) JURISDICTION AND FORUM SELECTION. WITH RESPECT TO ANY  CONTROVERSIES, DISPUTES OR CLAIMS THAT ARE NOT FULLY RESOLVED THROUGH  MEDIATION AS PROVIDED IN SECTION 17.9(a) ABOVE, THE PARTIES IRREVOCABLY AGREE  TO SUBMIT THEMSELVES TO THE JURISDICTION OF THE SUPERIOR COURT OF MARICOPA  COUNTY, ARIZONA OR THE U.S. DISTRICT COURT FOR THE DISTRICT OF ARIZONA AND  HEREBY WAIVE ANY AND ALL OBJECTIONS TO PERSONAL OR SUBJECT MATTER  JURISDICTION IN THESE COURTS.  YOU AND WE FURTHER AGREE THAT VENUE FOR ANY  PROCEEDING RELATING TO OR ARISING OUT OF THIS AGREEMENT SHALL BE THE COURTS  OF MARICOPA COUNTY, ARIZONA.  17.10 Waiver of Punitive Damages and Jury Trial; Limitations of Actions. Except with respect to your  obligations to indemnify us and claims that we may bring under Sections 7, 9, 15, or 16 of this Agreement, and  except for claims arising from your non-payment or underpayment of any amounts owed to us or our affiliates, (1)  any and all claims arising out of or related to this Agreement or the relationship between you and us shall be barred,  by express agreement of the parties, unless an action or proceeding is commenced within two (2) years from the  date the cause of action accrues; and (2) you and we hereby waive to the fullest extent permitted by law, any right  to or claim for any punitive or exemplary damages against the other, and agree that, except to the extent provided to  the contrary in this Agreement, in the event of a dispute between you and us, each party will be limited to the  recovery of any actual damages sustained by it.  You and we irrevocably waive trial by jury in any action,  proceeding or counterclaim, whether at law or in equity, brought by either you or us.  17.11 Governing Law/Consent To Jurisdiction. Except to the extent governed by the United States  Trademark Act of 1946 (Lanham Act, 15 U.S.C. §§ 1051 et seq.), this Agreement and the Franchise will be  governed by the internal laws of the State of Arizona (without reference to its choice of law and conflict of law  rules), except that the provisions of any Arizona law relating to the offer and sale of business opportunities or  franchises or governing the relationship of a franchisor and its franchisees will not apply unless their jurisdictional  requirements are met independently without reference to this Section.  You agree that we may institute any action  against you arising out of or relating to this Agreement (which is not required to be mediated hereunder or as to  which mediation is waived) in any state or federal court of general jurisdiction in Maricopa County, Arizona, and  you irrevocably submit to the jurisdiction of such courts and waive any objection you may have to either the  jurisdiction or venue of such court.  17.12 Binding Effect. This Agreement is binding on and will inure to the benefit of our successors and  assigns and, subject to the Transfers provisions contained in this Agreement, will be binding on and inure to the  benefit of your successors and assigns, and if you are an individual, on and to your heirs, executors, and  administrators.  17.13 No Liability to Others; No Other Beneficiaries. We will not, because of this Agreement or by  virtue of any approvals, advice or services provided to you, be liable to any person or legal entity that is not a party  to this Agreement, and no other party shall have any rights because of this Agreement.  17.14 Construction. All headings of the various Sections  of this Agreement are for convenience only,  and do not affect the meaning or construction of any provision.  All references in this Agreement to masculine,  neuter or singular usage will be construed to include the masculine, feminine, neuter or plural, wherever applicable.   Except where this Agreement expressly obligates us to reasonably approve or not unreasonably withhold our  approval of any of your actions or requests, we have the absolute right to refuse any request by you or to withhold  our approval of any action or omission by you.  The term “affiliate” as used in this Agreement is applicable to any  company directly or indirectly owned or controlled by you or your Owners, or any company directly or indirectly  





 






  {WS087179v1 } 36  owned or controlled by us that sells products or otherwise transacts business with you.  17.15 Joint and Several Liability. If two (2) or more persons are the Franchisee under this Agreement,  their obligation and liability to us shall be joint and several.  17.16 Multiple Originals. This Agreement may be executed in two or more counterparts, all of which  shall be considered one and the same agreement and shall become effective when counterparts have been signed by  each party and delivered to the other parties hereto.  This Agreement, once executed by a party, may be delivered to  the other parties hereto by facsimile transmission or other electronic means of a copy of this Agreement bearing the  signature of the party so delivering this Agreement.  17.17 Timing Is Important. Time is of the essence of this Agreement.  “Time is of the essence” is a legal  term that emphasizes the strictness of time limits.  In this case, it means it will be a material breach of this  Agreement to fail to perform any obligation within the time required or permitted by this Agreement.  17.18 Independent Provisions. The provisions of this Agreement are deemed to be severable.  In other  words, the parties agree that each provision of this Agreement will be construed as independent of any other  provision of this Agreement.  17.19 Cross-Default.  Any default by Franchisee under any other agreement between Franchisor or its  affiliates as one party, and Franchisee or any of Franchisee's owners or affiliates as the other party, shall be deemed  to be a default of this Agreement, and Franchisor shall have the right, at its option, to terminate this Agreement  and/or any other agreement between the Franchisee and the Franchisor or its affiliates, without affording Franchisee  an opportunity to cure, effective immediately upon notice to Franchisee.  17.20 Conflicts with Applicable Laws and Regulations.  The Parties acknowledge that if there is a  conflict between the terms and conditions of this Agreement, our Operations Manual, or any other specifications,  standards, or operating procedure we require in connection with the operation of your franchise, and any applicable  federal or state laws or regulations which you, or any licensed professionals working for or with the Franchise must  observe or follow, including those relating to the practice of chiropractic, such laws or regulations shall control.    18. NOTICES AND PAYMENTS.  All written notices, reports and payments permitted or required under this Agreement or by the Operations Manual  will be deemed delivered: (a) at the time delivered by hand; (b) one (1) business day after transmission by telecopy,  facsimile or other electronic system; (c) one (1) business day after being placed in the hands of a reputable  commercial courier service for next business day delivery; or (d) three (3) business days after placed in the U.S.  mail by Registered or Certified Mail, Return Receipt Requested, postage prepaid; and addressed to the party to be  notified or paid at its most current principal business address of which the notifying party has been advised, or to  any other place designated by either party.  Any required notice, payment or report which we do not actually  receive during regular business hours on the date due (or postmarked by postal authorities at least two (2) days  before it is due) will be deemed delinquent.  19. INDEPENDENT PROFESSIONAL JUDGMENT OF YOU AND YOUR GENERAL MANAGER.  You and we acknowledge and agree that the specifications, standards and operating procedures related to the  services offered by the Franchise are not intended to limit or replace your or your General Manager’s (if any)  professional judgment in supervising and performing the services offered by your Franchise.  The specifications,  standards, and operating procedures represent only the minimum standards, and you and your General Manager (if  any) are solely responsible for ensuring that the Franchise performs services in accordance with all applicable  requirements and standards of care.  Nothing in this Agreement shall obligate you or your General Manager (if any)  to perform any act that is contrary to your or your General Manager’s (if any) professional judgment; provided,  however, that you must notify us immediately upon your determination that any specification, standard or operating  procedure is contrary to your or your General Manager’s (if any) professional judgment.  20. ENTIRE AGREEMENT.  This Agreement, together with the introduction and exhibits to it, constitutes the entire agreement between us, and  there are no other oral or written understandings or agreements between us concerning the subject matter of this    {WS087179v1 } 37  Agreement.  This Agreement may be modified only by written agreement signed by both you and us, except that we  may modify the Operations Manual at any time as provided herein.  However, nothing in this Agreement or any  addendum shall have the effect of disclaiming any of the representations made in the Franchise Disclosure  Document or any of its exhibits.         {WS087179v1 } 38  IN WITNESS WHEREOF, the parties have duly executed this Agreement as of the Agreement Date.    “COMPANY”  THE JOINT CORP.,   a Delaware corporation  By: ____________________________  Name: ____________________________  Title: ____________________________     “FRANCHISEE”  ___________________,  a_________________  By: ____________________________  Name: ____________________________  Title: ____________________________                {WS087179v1 } 39      EXHIBIT 1 TO FRANCHISE AGREEMENT  FRANCHISING OPENING DEADLINE AND EXPIRATION DATE  You must open the Franchise to which this Agreement corresponds by the deadline set forth below (the  “Opening Deadline”), subject to the requirements of Sections 3.3 and 3.6, and any other applicable provision of  the Agreement:                                                                       If no Opening Deadline is set forth above, then the Opening Deadline shall be deemed to be two-hundred  and forty (240) days from the Agreement Date.     The Expiration Date of this Agreement is:       .                        ______________________          Franchisee’s Initials    





 






  {WS087179v1 } 40  EXHIBIT 2  TO THE JOINT CORP. FRANCHISE AGREEMENT  OWNER’S GUARANTY AND ASSUMPTION OF OBLIGATIONS  In consideration of, and as an inducement to, the execution of the Franchise Agreement, dated as of this _____ day  of ____________________, 202__ (the “Agreement”), by and between The Joint Corp., a Delaware corporation  (“us”) and          (the “Franchisee”), each of the undersigned owners of  the Franchisee and their respective spouses (“you,” for purposes of this Guaranty only), hereby personally and  unconditionally agree to perform and keep during the terms of the Agreement, each and every covenant, obligation,  payment, agreement, and undertaking on the part of Franchisee contained and set forth in the Agreement.  Each of  you agree that all provisions of the Agreement relating to the obligations of Franchisees, including, without  limitation, the covenants of confidentiality and non-competition and other covenants set forth in the Agreement,  shall be binding on you.    Each of you waives (1) protest and notice of default, demand for payment or nonperformance of any obligations  guaranteed by this Guaranty; (2) any right you may have to require that an action be brought against Franchisee or  any other person as a condition of your liability; (3) all right to payment or reimbursement from, or subrogation  against, the Franchisee which you may have arising out of your guaranty of the Franchisee’s obligations; and (4)  any and all other notices and legal or equitable defenses to which you may be entitled in your capacity as guarantor.  Each of you consents and agrees that (1) your direct and immediate liability under this Guaranty shall be joint and  several; (2) you will make any payment or render any performance required under the Agreement on demand if  Franchisee fails or refuses to do so when required; (3) your liability will not be contingent or conditioned on our  pursuit of any remedies against Franchisee or any other person; (4) your liability will not be diminished, relieved or  otherwise affected by any extension of time, credit or other indulgence which we may from time to time grant to  Franchisee or to any other person, including without limitation, the acceptance of any partial payment or  performance, or the compromise or release of any claims; and (5) this Guaranty will continue and be irrevocable  during the term of the Agreement and afterward for so long as the Franchisee has any obligations under the  Agreement.  If we are required to enforce this Guaranty in a judicial proceeding, and prevail in such proceeding, we will be  entitled to reimbursement of our costs and expenses, including, but not limited to, reasonable accountants’,  attorneys’, attorneys’ assistants’, mediation, arbitrators’ and expert witness fees, costs of investigation and proof of  facts, court costs, other litigation expenses and travel and living expenses, whether incurred prior to, in preparation  for or in contemplation of the filing of any such proceeding.  If we are required to engage legal counsel in  connection with any failure by you to comply with this Guaranty, you agree to reimburse us for any of the above- listed costs and expenses incurred by us.  This Guaranty is now executed as of the Agreement Date.  OWNER: OWNER’S SPOUSE:     ____________________________________ ____________________________________  Name:  ______________________________ Name:  ______________________________     OWNER: OWNER’S SPOUSE:     ____________________________________ ____________________________________  Name:  ______________________________ Name:  ______________________________     OWNER: OWNER’S SPOUSE:     ____________________________________ ____________________________________  Name:  ______________________________ Name:  ______________________________    {WS087179v1 } 41  EXHIBIT 3 TO FRANCHISE AGREEMENT  ADDENDUM TO LEASE AGREEMENT  This Addendum to Lease Agreement (this “Addendum”), is entered into effective on this ______ day of  _______________, 20___, (the “Effective Date”) by and between __________________, a  ________________________ (the “Lessor”), and __________________, a ________________________ (the  “Lessee”) (each a “Party” and collectively, the “Parties”).  RECITALS  WHEREAS, the Parties hereto have entered into a certain Lease Agreement, dated on the ______ day of  _______________, 20___ (the “Agreement”), and pertaining to the premises located at  _____________________________ (the “Premises”);  WHEREAS, Lessor acknowledges that Lessee intends to operate The Joint franchise from the Premises  pursuant to a Franchise Agreement (the “Franchise Agreement”) with The Joint Corp. (“Franchisor”) under the  name The Joint or other name designated by Franchisor (“Franchised Business”); and  WHEREAS, the Parties now desire to amend the Lease Agreement in accordance with the terms and  conditions contained herein.  NOW, THEREFORE, in consideration of the mutual covenants and agreements herein set forth and each  act done and to be done pursuant hereto, and for other good and valuable consideration, the receipt and sufficiency  of which are hereby acknowledged, the Parties, intending to be legally bound, do hereby represent, warrant,  covenant and agree as follows:  1. Remodeling and Decor.  The above recitals are hereby incorporated by reference.  Lessor agrees  that Lessee shall have the right to remodel, equip, paint and decorate the interior of the Premises and to display the  proprietary marks (“Marks”) and signs on the interior and exterior of the Premises as Lessee is reasonably required  to do pursuant to the Franchise Agreement and any successor Franchise Agreement under which Lessee may  operate a Franchised Business on the Premises.  2. Assignment.  Lessee shall have the right to assign all of its right, title and interest in and to the  Lease Agreement to Franchisor or its parent, subsidiary, or affiliate, (including another franchisee) at any time  during the term of the Lease, including any extensions or renewals thereof, without first obtaining Lessor’s consent,  pursuant to the terms of the Collateral Assignment of Lease attached hereto as Exhibit A.  However, no assignment  shall be effective until such time as Franchisor or its designated affiliate gives Lessor written notice of its  acceptance of the assignment, and nothing contained herein or in any other document shall constitute Franchisor or  its designated subsidiary or affiliate a party to the Lease Agreement, or guarantor thereof, and shall not create any  liability or obligation of Franchisor or its parent unless and until the Lease Agreement is assigned to, and accepted  in writing by, Franchisor or its parent, subsidiary or affiliate.  In the event of any assignment, Lessee shall remain  liable under the terms of the Lease.  Franchisor shall have the right to reassign the Lease to another franchisee  without the Landlord’s consent in accordance with Section 4(a).  3. Default and Notice.  (a) In the event there is a default or violation by Lessee under the terms of the Lease  Agreement, Lessor shall give Lessee and Franchisor written notice of the default or violation within ten (10) days  after Lessor receives knowledge of its occurrence. If Lessor gives Lessee a default notice, Lessor shall  contemporaneously give Franchisor a copy of the notice. Franchisor shall have the right, but not the obligation, to  cure the default.  Franchisor will notify Lessor whether it intends to cure the default and take an automatic  assignment of Lessee’s interest as provided in Paragraph 4(a). Franchisor will have an additional fifteen (15) days  from the expiration of Lessee’s cure period in which it may exercise the option to cure, but is not obligated to cure  the default or violation.  (b) All notices to Franchisor shall be sent by registered or certified mail, postage prepaid, to    {WS087179v1 } 42  the following address:  The Joint Corp.  Attention: Eric Simon, VP of Franchise Sales and Development  16767 N. Perimeter Dr., Suite 110  Scottsdale, AZ  85260  Attention:  Property Management  E-mail:  eric.simon@thejoint.com   Franchisor may change its address for receiving notices by giving Lessor written notice of the new address.  Lessor  agrees that it will notify both Lessee and Franchisor of any change in Lessor’s mailing address to which notices  should be sent.  (c) Following Franchisor’s approval of the Lease Agreement, Lessee agrees not to terminate,  or in any way alter or amend the same during the Initial Term of the Franchise Agreement or any Interim Period  thereof without Franchisor’s prior written consent, and any attempted termination, alteration or amendment shall be  null and void and have no effect as to Franchisor’s interests thereunder; and a clause to the effect shall be included  in the Lease.  4. Termination or Expiration.  (a) Upon Lessee’s default and failure to cure the default within the applicable cure period, if  any, under either the Lease Agreement or the Franchise Agreement, Franchisor will, at its option, have the right, but  not the obligation, to take an automatic assignment of Lessee’s interest in the Lease Agreement and at any time  thereafter to re-assign the Lease Agreement to a new franchisee without Lessor’s consent and to be fully released  from any and all liability to Lessor upon the reassignment, provided the franchisee agrees to assume Lessee’s  obligations and the Lease Agreement. Upon notice from Franchisor to Lessor requesting an automatic assignment,  Lessor will, at the cost of Franchisor, take appropriate actions to secure the leased premises including but not  limited changing the locks and granting Franchisor sole rights to the Premises.  (b) Upon the expiration or termination of either the Lease Agreement or the Franchise  Agreement (attached), Lessor will cooperate with and assist Franchisor in securing possession of the Premises and  if Franchisor does not elect to take an assignment of the Lessee’s interest, Lessor will allow Franchisor to enter the  Premises, without being guilty of trespass and without incurring any liability to Lessor, to remove all signs,  awnings, and all other items identifying the Premises as a Franchised Business and to make other modifications  (such as repainting) as are reasonably necessary to protect The Joint marks and system, and to distinguish the  Premises from a Franchised Business.  In the event Franchisor exercises its option to purchase assets of Lessee or  has rights to those through the terms and conditions any agreement between Lessee and Franchisor, Lessor shall  permit Franchisor to remove all the assets being purchased by Franchisor.  5. Consideration; No Liability.  (a) Lessor hereby acknowledges that the provisions of this Addendum are required pursuant to  the Franchise Agreement under which Lessee plans to operate its business and Lessee would not lease the Premises  without this Addendum.  Lessor also hereby consents to the Collateral Assignment of Lease from Lessee to  Franchisor as evidenced by Exhibit A.  (b) Lessor further acknowledges that Lessee is not an agent or employee of Franchisor and  Lessee has no authority or power to act for, or to create any liability on behalf of, or to in any way bind Franchisor  or any affiliate of Franchisor, and that Lessor has entered into this Addendum with full understanding that it creates  no duties, obligations or liabilities of or against Franchisor or any affiliate of Franchisor.  6. Sales Reports.  If requested by Franchisor, Lessor will provide Franchisor with whatever  information Lessor has regarding Lessee’s sales from its Franchised Business.  7. Amendments.  No amendment or variation of the terms of the Lease or this Addendum shall be  valid unless made in writing and signed by the Parties hereto.    {WS087179v1 } 43  8. Reaffirmation of Lease.  Except as amended or modified herein, all of the terms, conditions and  covenants of the Lease Agreement shall remain in full force and effect and are incorporated herein by reference and  made a part of this Addendum as though copied herein in full.  9. Beneficiary.  Lessor and Lessee expressly agree that Franchisor is a third party beneficiary of this  Addendum.    IN WITNESS WHEREOF, the Parties have duly executed this Addendum as of the Effective Date.  LESSOR:       ,  a _____________________________  By:        Name:        Its:        LESSEE:       ,  a _____________________________  By:        Name:        Its:        





 






  {WS087179v1 } 44  EXHIBIT A    COLLATERAL ASSIGNMENT OF LEASE  This COLLATERAL ASSIGNMENT OF LEASE (this “Assignment”) is entered into effective as of the  ___ day of _____, 20___ (the “Effective Date”), the undersigned, __________________________________,  (“Assignor”) hereby assigns, transfers and sets over unto The Joint Corp., a Delaware corporation (“Assignee”) all  of Assignor’s right, title and interest as tenant, in, to and under that certain lease, a copy of which is attached hereto  as Exhibit 1 (the “Lease Agreement”) with respect to the premises located at  _______________________________________________________________ (the “Premises”).  This Assignment  is for collateral purposes only and except as specified herein, Assignee shall have no liability or obligation of any  kind whatsoever arising from or in connection with this Assignment unless Assignee shall take possession of the  Premises demised by the Lease Agreement pursuant to the terms hereof and shall assume the obligations of  Assignor thereunder.  Assignor represents and warrants to Assignee that it has full power and authority to so assign the Lease  Agreement and its interest therein and that Assignor has not previously, and is not obligated to, assign or transfer  any of its interest in the Lease Agreement nor the Premises demised thereby.  Upon a default by Assignor under the Lease Agreement or under that certain franchise agreement for The  Joint between Assignee and Assignor (“Franchise Agreement”), or in the event of a default by Assignor under any  document or instrument securing the Franchise Agreement, Assignee shall have the right and is hereby empowered  to take possession of the Premises, expel Assignor therefrom, and, in the event, Assignor shall have no further right,  title or interest in the Lease Agreement.  Assignor agrees it will not suffer or permit any surrender, termination, amendment or modification of the  Lease Agreement without the prior written consent of Assignee.  Through the Initial Term of the Franchise  Agreement and any Renewal Period thereof (as defined in the Franchise Agreement), Assignor agrees that it shall  elect and exercise all options to extend the term of or renew the Lease Agreement not less than thirty (30) days  before the last day that said option must be exercised, unless Assignee otherwise agrees in writing.  Upon failure of  Assignee to otherwise agree in writing, and upon failure of Assignor to so elect to extend or renew the Lease  Agreement as stated herein, Assignor hereby irrevocably appoints Assignee as its true and lawful attorney-in-fact,  which appointment is coupled with an interest, to exercise the extension or renewal options in the name, place and  stead of Assignor for the sole purpose of effecting the extension or renewal.  IN WITNESS WHEREOF, Assignor and Assignee have duly executed this Collateral Assignment of Lease  as of the Effective Date.  ASSIGNOR:       ,  a _____________________________  By:        Name:        Its:        ASSIGNEE:  THE JOINT CORP.,  a Delaware corporation  By:       Name:       Its:               {WS087179v1 } 45  EXHIBIT 4 TO FRANCHISE AGREEMENT  OWNERSHIP INTERESTS IN FRANCHISEE  1. Form of Franchisee’s Ownership.    (a) Individual Proprietorship.  Your owner(s) (is) (are) as follows:                                                 (b) Corporation, Limited Liability Company, or Partnership. You were incorporated or  formed on _ , under the laws of the State of    _ . You have not conducted business under any name other than your corporate, limited  liability company, or partnership name and  _   _  . The following is a list of your directors, if applicable, and officers as of the effective  date shown above:    Name of Each Director/Officer Position(s) Held                                                           2. Owners. The following list includes the full name of each person who is one of your owners (as  defined in the Franchise Agreement), or an owner of one of your owners, and fully describes the nature of each  owner’s interest (attach additional pages if necessary).     Owner’s Name  Percentage/Description of Interest                                                                                       {WS087179v1 } 46  3. Name and Address of Person to Receive Notice for Owners.    (a) Name:              (b) Postal Address:  _                    _       (c) E-mail Address:  _            4. Identification of Location Franchise General Manager. Your Location Franchise’s general  manager as of the Effective Date is        . You must notify us if  this manager changes.      FRANCHISEE:       ,  a          By:       Date:          Name:          Its:            THE JOINT CORP.,  a Delaware corporation    By:       Date:          Name:         Its:                  {WS087179v1 } 47  EXHIBIT 5 TO FRANCHISE AGREEMENT  FRANCHISEE COMPLIANCE QUESTIONNAIRE                                                                              





 






  {WS087179v1 } 48  FRANCHISEE COMPLIANCE QUESTIONNAIRE    The Joint Corp. (the “Franchisor”) and you are preparing to enter into a Franchise Agreement.  The purpose  of this Franchisee Compliance Questionnaire (“Questionnaire”)  is to determine whether any statements or  promises were made to you that the Franchisor has not authorized and that may be untrue, inaccurate or misleading.   Please understand that your responses to these questions are important to us and that we will rely on them.  Please  review each of the following questions and statements carefully and provide honest and complete responses to each.   By signing this Questionnaire, you are representing that you have responded truthfully to the following questions.    1. I had my first face-to-face (or by phone or email communication) meeting with a representative of the  Franchisor on the date of _______________.  2. I received and personally reviewed the Franchisor’s Franchise Disclosure Document (“FDD”) for The Joint  Chiropractic® unit franchises that was provided to me.  For purposes of this document, a The Joint Chiropractic®  unit franchise shall be referred to as a “Franchise Business”.  Yes _______ No _______    3. Did you sign a receipt or acknowledge through electronic means a receipt for the FDD indicating the date  you received it?  Yes _______ No _______    4. Do you understand all of the information in the FDD and any state-specific Addendum to the FDD?  Yes _______ No _______     If no, what parts of the FDD and/or Addendum do you not understand?  (Attach additional pages, if  necessary.)                  5. Have you received and personally reviewed the Franchise Agreement and each Addendum and related  agreement attached to it?  Yes _______ No _______    6. Do you understand all of the information in the Franchise Agreement, each Addendum and related  agreement provided to you?  Yes _______ No _______         {WS087179v1 } 49  If no, what parts of the Franchise Agreement, Addendum, and/or related agreement do you not understand?   (Attach additional pages, if necessary.)    _  _                  7. Have you entered into any binding agreement with the Franchisor for the purchase of this Franchise  Business before being provided a copy of the FDD for fourteen (14) calendar days?  Yes _______ No _______    8. Have you paid any money to the Franchisor for the purchase of a Franchise Business before being provided  a copy of the FDD for fourteen (14) calendar days?  Yes _______ No _______    9. Have you discussed the benefits and risks of establishing and operating a Franchise Business with your  counsel or advisor?  Yes _______ No _______      If no, do you wish to have more time to do so?  Yes _______ No _______    10. Do you understand that the success or failure of your Franchise Business depends in large part on your  skills and abilities, competition from other businesses, interest rates, inflation labor and supply costs, lease terms  and other economic and business factors?  Yes _______ No _______     Except as disclosed in Item 19 of its FDD, the Franchisor does not make information available to  prospective Franchisees concerning actual, average, projected or forecasted sales, profits or earnings for a Franchise  Business.  The Franchisor does not furnish, or authorize its salespersons to furnish, any oral or written information  concerning the actual, average, projected, forecasted sales, costs, income or profits of a Franchise Business.   Franchisor specifically instructs its sales personnel, agents, employees and other officers that they are not permitted  to make any claims or statements as to the earnings, sales, or profits, or prospects, or chances of success, nor are  they authorized to represent or estimate dollar figures as to a Franchise Business’ operations. Actual results vary  and are dependent on a variety of internal and external factors, some of which neither Franchisee, nor Franchisor  can estimate.  To ensure that Franchisor’s policies have been followed, please answer the following questions:    11. Has any employee, or other person speaking for the Franchisor, made any statement or promise to you  regarding the total revenues a Franchise Business will generate that is contrary to the information in the FDD?  Yes _______ No _______    12. Has any employee, or other person speaking for the Franchisor, made any statement or promise of the  amount of money or profit you may earn in operating a Franchise Business that is contrary to the information in the  FDD?  Yes _______ No _______    {WS087179v1 } 50    13. Has any employee, or other person speaking for the Franchisor, promised you that you will be successful in  operating a Franchise Business?  Yes _______ No _______    14. Has any employee, or other person speaking for the Franchisor, made any statement, promise or verbal  agreement of about advertising, marketing, training, support service or other assistance that the Franchisor will  furnish to you that is contrary to, or different from, the information in the FDD?  Yes _______ No _______    15. If you have answered “Yes” to any one of questions 11-14, please provide a full explanation of each “yes”  answer.  (Attach additional pages, if necessary, and refer to them below.)  If you have answered “no” to each of  questions 11-14, please leave the following lines blank.    _  _                  16. I signed the Franchise Agreement and Addendum (if any) on ________________ and acknowledge that no  Agreement or Addendum is effective until signed and dated by the Franchisor.  I certify that my answers to the foregoing questions are true, correct and complete.  These  acknowledgments are not intended to act, nor shall they act, as a release, estoppel or waiver of any liability  incurred under any state’s franchise registration and/or disclosure laws.    FRANCHISEE (“you”)     By:    Title:     Date Received:     Date Signed:            {WS087179v1 } 51  EXHIBIT 6 TO FRANCHISE AGREEMENT  EFT AUTHORIZATION FORM  [See Attached]    





 






  {WS087179v1 } 52      {WS087179v1 } 53  EXHIBIT 7 TO FRANCHISE AGREEMENT  STATE-SPECIFIC ADDENDA                                                                      {WS087179v1 } 54  CALIFORNIA ADDENDUM TO FRANCHISE AGREEMENT  1. If any of the provisions of the Agreement concerning termination are inconsistent with either the  California Franchise Relations Act or with the Federal Bankruptcy Code (concerning termination of the Agreement  on certain bankruptcy-related events), then such laws will apply.  2. The Agreement requires that it be governed by Arizona law. This requirement may be  unenforceable under California law.  3. You must sign a general release if you renew or transfer your franchise. California Corporations  Code 31512 voids a waiver of your rights under the Franchise Investment Law (California Corporations Code  31000 through 31516). Business and Professions Code 20010 voids a waiver of your rights under the Franchise  Relations Act (Business and Professions Code 20000 through 20043).  IN WITNESS WHEREOF, the parties hereto have duly executed, sealed and delivered this California  Addendum to the Franchise Agreement on the same date as the Franchise Agreement was executed.      THE JOINT CORP.,   a Delaware corporation,     By:         Print Name:        Title:        FRANCHISEE  By:   Title:   By:   Title:           {WS087179v1 } 55  HAWAII ADDENDUM TO FRANCHISE AGREEMENT  1. The Franchise Agreements contain a provision requiring a general release as a condition of renewal  and transfer of the franchise. Such release will exclude claims arising under the Hawaii Franchise Investment Law.  2. Any provisions of the Franchise Agreement that relate to non-renewal, termination, and transfer are  only applicable if they are not inconsistent with the Hawaii Franchise Investment Law. Otherwise, the Hawaii  Franchise Investment Law will control.  3. The Franchise Agreement permits us to terminate the Agreement on the bankruptcy of you and/or  your affiliates. This Article may not be enforceable under federal bankruptcy law. (11 U.S.C. § 101, et seq.).  4. Each provision of this Addendum will be effective only to the extent, with respect to such  provision, that the jurisdictional requirements of the Hawaii Franchise Investment Law are met independently  without reference to this Addendum.  IN WITNESS WHEREOF, the parties hereto have duly executed, sealed, and delivered this Hawaii  Addendum to the Franchise Agreement on the same date as the Franchise Agreement was executed.    THE JOINT CORP.,   a Delaware corporation,     By:         Print Name:        Title:        FRANCHISEE  By:   Title:   By:   Title:         





 






  {WS087179v1 } 56  ILLINOIS ADDENDUM TO FRANCHISE AGREEMENT  1. Any provisions of the Agreement requiring a general release as a condition of renewal and transfer  of the franchise shall be limited to exclude claims arising under the Illinois Franchise Disclosure Act.  2. If any of the provisions of Section 15 of the Agreement concerning termination are inconsistent  with Section 705/19 of the Illinois Franchise Disclosure Act of 1987, the provisions of Section 705/19 shall apply.  3. The Illinois Franchise Disclosure Act will govern the Agreement with respect to Illinois  Franchisees. The provisions of the Agreement concerning governing law, jurisdiction, and venue will not constitute  a waiver of any right conferred on you by the Illinois Franchise Disclosure Act. Consistent with the foregoing, any  provision in the Agreement which designates jurisdiction and venue in a forum outside of Illinois is void with  respect to any cause of action which is otherwise enforceable in Illinois.  4. In conformance with Section 41 of the Illinois Franchise Disclosure Act, any condition, stipulation  or provision purporting to bind any person acquiring any franchise to waive compliance with the Illinois Franchise  Disclosure Act or any other law of Illinois is void.  5. Illinois law governs the Franchise Agreement(s).  6. Your rights upon Termination and Non-Renewal are set forth in sections 19 and 20 of the Illinois  Franchise Disclosure Act.  7. Each provision of this Addendum will be effective only to the extent, with respect to such  provision, that the jurisdictional requirements of the Illinois law applicable to the provision are met independently  without reference to this Addendum.  8. If any of the provisions of this Section 17.10 of the Agreement concerning waivers is inconsistent  with Section 705/41 of the Illinois Franchise Disclosure Act of 1987, the provisions of Section 705/41 shall apply.   9. To the extent that Section 17.11 of the Agreement concerning periods of limitation is inconsistent  with Section 705/27 of the Illinois Franchise Disclosure Act of 1987, the provisions of Section 705/27 shall apply.  10. All fees referenced in the Franchise Agreement are subject to deferral pursuant to order of the  Illinois Attorney General’s Office based upon their review of our financial condition as reflected in our financial  statements. Accordingly, you will pay no fees to us until we have completed all of our material pre-opening  responsibilities to you and you commence operating the franchised business.    IN WITNESS WHEREOF, the parties hereto have duly executed, sealed, and delivered this Illinois  Addendum to the Franchise Agreement on the same date as the Franchise Agreement was executed.    THE JOINT CORP.,   a Delaware corporation,     By:         Print Name:        Title:          FRANCHISEE    By: _______________________________           By: _____________________________    Title: ______________________________           Title: ___________________________      {WS087179v1 } 57  INDIANA ADDENDUM TO FRANCHISE AGREEMENT  1. Articles 2.6 and 14.5 each contain a provision requiring a general release as a condition of renewal  and transfer of the franchise. Such provision is inapplicable under the Indiana Deceptive Franchise Practices Law,  IC 23-2-2.7 § 1(5).  2. Under Article 8.3, you will not be required to indemnify us for any liability imposed on us as a  result of your reliance on or use of procedures or products which were required by us, if such procedures were  utilized by you in the manner required by us.  3. Article 17.9 is amended to provide that mediation between you and us will be conducted at a  mutually agreed-on location.  4. Article 17.11 is amended to provide that in the event of a conflict of law, the Indiana Franchise  Disclosure Law, I.C. 23-2-2.5, and the Indiana Deceptive Franchise Practices Law, I.C. 23-2-2.7, will prevail.  5. Nothing in the Agreement will abrogate or reduce any rights you have under Indiana law.  6. Each provision of this Addendum will be effective only to the extent, with respect to such  provision, that the jurisdictional requirements of the Indiana Franchise Disclosure Law, Indiana Code §§ 23-2-2.5-1  to 23-2-2.5-51, and the Indiana Deceptive Franchise Practices Act, Indiana Code §§ 23-2-2.7-1 to 23-2-2.7-10, are  met independently without reference to this Addendum.    IN WITNESS WHEREOF, the parties hereto have duly executed, sealed, and delivered this Indiana  Addendum to the Franchise Agreement on the same date as the Franchise Agreement was executed.    THE JOINT CORP.,   a Delaware corporation,     By:         Print Name:        Title:   FRANCHISEE  By:   Title:   By:   Title:           {WS087179v1 } 58  MARYLAND ADDENDUM TO FRANCHISE AGREEMENT    a. Notwithstanding anything to the contrary set forth in the Agreement, the following provisions will  supersede and apply to all franchises offered and sold in the State of Maryland:     b. The provision in the Franchise Agreement which provides for termination upon bankruptcy of the  franchisee may not be enforceable under federal bankruptcy law (11 U.S.C. Section 101 et seq.).      c. The general release required as a condition of renewal, sale, and/or assignment/transfer shall not  apply to any liability under the Maryland Franchise Registration and Disclosure Law.    d. A franchisee may bring an action in Maryland for claims arising under the Maryland Franchise  Registration and Disclosure Law.     e. Any limitation on the period of time litigation claims may be brought shall not act to reduce the 3  year statute of limitations afforded a franchisee for bringing a claim arising under the Maryland Franchise  Registration and Disclosure Law.  Any claims arising under the Maryland Franchise Registration and Disclosure  Law must be brought within 3 years after the grant of the franchise.      f. The acknowledgements and representations of the franchisee made in the franchise agreement  which disclaim the occurrence and/or acknowledge the non-occurrence of acts that would constitute a violation of  the Franchise Law are not intended to nor shall they act to release, estoppel or waive any liability incurred under the  Maryland Franchise Registration and Disclosure Law.    g. Based upon the franchisor's financial condition, the Maryland Securities Commissioner has  required a financial assurance. Therefore, all initial fees and payments owed by franchisees shall be deferred until  the franchisor completes its pre-opening obligations under the Franchise Agreement.  h. The Franchisee Compliance Questionnaire, which is attached to the Agreement as Exhibit 5, is  amended as follows:  All representations requiring prospective franchisees to assent to a release, estoppel or waive of  liability are not intended to nor shall they act as a release, estoppel or waiver of any liability  incurred under the Maryland Franchise Registration and Disclosure Law.  THE JOINT CORP.,   a Delaware corporation,     By:         Print Name:        Title:        FRANCHISEE  By: ___________________________________   Title: __________________________________   By: ___________________________________   Title: _________________________________     {WS087179v1 } 59  MINNESOTA ADDENDUM TO FRANCHISE AGREEMENT    1. Article 8 is amended to add the following:  “We will protect your right to use the Marks and/or indemnify you from any loss, costs or expenses arising out of  any claim, suit or demand regarding the use of the Marks.”  2. Articles 2.6 and 14.5 each contain a provision requiring a general release as a condition of renewal  and transfer of the franchise. Such release will exclude claims arising under the Minnesota Franchise Law.  3. Article 15 is amended to add the following:  With respect to franchises governed by Minnesota law, we will comply with Minn. Stat. Sec. 80C. 14, Subds. 3, 4  and 5, which require, except in certain specified cases, that a franchisee be given 90 days’ notice in advance of  termination (with 60 days to cure) and 180 days’ notice for nonrenewal of the Franchise Agreement.  4. Article 17.10 is amended as follows:  Pursuant to Minn. Stat. § 80C.17, Subd. 5, the parties agree that no civil action pertaining to a violation of a  franchise rule or statute can be commenced more than three years after the cause of action accrues.    5. Articles 17.8, and 17.9 are each amended to add the following:  Minn. Stat. Sec. 80C.2 1 and Minn. Rule 2860.4400J prohibit us from requiring litigation or mediation to be  conducted outside Minnesota. In addition, nothing in the Disclosure Document or Franchise Agreement can  abrogate or reduce any of your rights as provided for in Minnesota Statutes, Chapter 80C, or your rights to any  procedure, forum or remedies provided for by the laws of the jurisdiction.  Under this statute and rule, franchisor  cannot require you to consent to inunction relief; however, franchisor may seek injunctive relief from the Court.    6. Article 17.10 is amended to add the following:  Minn. Rule Part 2860.4400J prohibits us from requiring you to waive your rights to a jury trial or waive your rights  to any procedure, forum, or remedies provided for by the laws of the jurisdiction, or consenting to liquidated  damages, termination penalties or judgment notes.  7.  Each provision of this Agreement will be effective only to the extent, with respect to such  provision, that the jurisdictional requirements of the Minnesota Franchises Law or the Rules and Regulations  promulgated thereunder by the Minnesota Commissioner of Commerce are met independently without reference to  this Addendum to the Agreement.  IN WITNESS WHEREOF, the parties hereto have duly executed, sealed, and delivered this Minnesota  Addendum to the Franchise Agreement on the same day as the Franchise Agreement was executed.  THE JOINT CORP.,   a Delaware corporation,     By:        Print Name:         Title: _          FRANCHISEE    By:           Title:           





 






  {WS087179v1 } 60  NEW YORK ADDENDUM TO FRANCHISE AGREEMENT    THIS ADDENDUM (the “Addendum”) is made and entered into as of this _____ day of  ___________________________, 20___ (the “Effective Date”), by and between The Joint Corp., a Delaware  corporation, with its principal business address at 16767 N. Perimeter Dr., Suite 110, Scottsdale, Arizona 85260  (“we,” or “us”), and ________________________________________, whose principal business address is  _________________________________________________ (“you”).  RECITALS  WHEREAS, you and we are parties to that certain Franchise Agreement dated _____________, 20__ (the  "Franchise Agreement") that has been signed concurrently with the signing of this Addendum;   WHEREAS, the New York Franchise laws and regulations (the “New York Franchise Law”) apply to the  franchise relationship between you and us because one or more of the following apply: (i) you are a resident of  New York and the franchise that you will operate under the Franchise Agreement will be located or operated in  New York; or (ii) any of the offering or sales activity relating to the Franchise Agreement originated in or was  directed to New York;  WHEREAS, the New York Franchise Law imposes certain requirements and limitations on franchise  agreements that are subject to the New York Franchise Law and these requirements and limitations are set forth in  this Addendum; and  WHEREAS, you and we agree to amend the Franchise Agreement to comply with the New York  Franchise Law.  NOW, THEREFORE, you and we agree that the Franchise Agreement shall be amended in accordance  with the terms of this Addendum.  1. Amendments to Franchise Agreement. The Franchise Agreement is hereby amended to incorporate the  following provisions:  (a) We will not require that you prospectively assent to a release, assignment, novation, waiver, or  estoppel that purports to relieve any person from liability imposed by the New York Franchise Law.  (b) We will not place any condition, stipulation, or provision in the Franchise Agreement that requires  you to waive compliance with any provision of the New York Franchise Law.  (c) Any provision in the Franchise Agreement that limits the time period in which you may assert a  legal claim against us under the New York Franchise Law is amended to provide for a three (3) year statute of  limitations for purposes of bringing a claim arising under the New York Franchise Law.    (d) Notwithstanding the transfer provision in the Franchise Agreement, we will not assign the  Franchise Agreement except to an assignee who, in our good faith judgment, is willing and able to assume our  obligations under the Franchise Agreement.  2. Miscellaneous.   (a) Modification. This Addendum and the Franchise Agreement when executed constitute the entire  agreement and understanding between the parties with respect to the subject matter contained herein and therein.  Any and all prior agreements and understandings between the parties and relating to the subject matter contained in  this Addendum and the Franchise Agreement, whether written or verbal, other than as contained within the  executed Addendum and Franchise Agreement, are void and have no force and effect.  In order to be binding  between the parties, any subsequent modifications must be in writing signed by the parties.   (b) Effect on Agreement.  Except as specifically modified or supplemented by this Addendum, all    {WS087179v1 } 61  terms, conditions, covenants and agreements set forth in the Franchise Agreement shall remain in full force and  effect. This Addendum shall not apply unless the jurisdictional requirements of the New York Franchise Law are  met independently and without reference to this Addendum.     (c) Inconsistency.  In the event of any inconsistency between the executed Franchise Agreement and  this Addendum, this Addendum shall prevail.  (d) Counterparts.  This Addendum may be executed in counterparts, each of which shall be deemed an  original, but all of which together shall constitute but one and the same document.  IN WITNESS WHEREOF, the parties have executed and delivered this Addendum effective on the date  stated on the first page above.  FRANCHISOR  The Joint Corp., a Delaware corporation  By:       Name:       Title:         ______________________________________  [Date]   FRANCHISEE     [Signature]     [Print Name]    ______________________________________  [Date]          {WS087179v1 } 62  NORTH DAKOTA ADDENDUM TO FRANCHISE AGREEMENT  1. Articles 2.6 and 14.5 each contain a provision requiring a general release as a condition of renewal  or transfer of the franchise. Such release is subject to and will exclude claims arising under the North Dakota  Franchise Investment Law.  2. Article 17.9 will be amended to state that mediation involving a franchise purchased in North  Dakota must be held in a location mutually agreed on prior to the mediation, or if the parties cannot agree on a  location, at a location to be determined by the mediation.  3. Article 9.3 is amended to add that covenants not to compete on termination or expiration of a  Franchise Agreement are generally not enforceable in the State of North Dakota except in limited circumstances  provided by North Dakota law.  4. Article 17.9 will be amended to add that any claim or right arising under the North Dakota  Franchise Investment Law may be brought in the appropriate state or federal court in North Dakota, subject to the  mediation provision of the Agreement.  5. Article 17.11 will be amended to state that, in the event of a conflict of law, to the extent required  by the North Dakota Franchise Investment Law, North Dakota law will prevail.  6. Article 17.10 requires the franchisee to waive a trial by jury, as well as exemplary and punitive  damages. These requirements are not enforceable in North Dakota pursuant to Section 51-19-09 of the North  Dakota Franchise Investment Law, and are therefore not part of the Franchise Agreement.    7. Article 17.10 requirement that the franchise consent to a limitation of claims period of one year is  not consistent with North Dakota law. The limitation of claims period under the Franchise Agreement shall  therefore be governed by North Dakota law.    8. Each provision of this Addendum will be effective only to the extent, with respect to such  provision, that the jurisdictional requirements of the North Dakota Franchise Investment Law, N.D. Cent. Code §§  51-19-01 through 51-19-17, are met independently without reference to this Addendum.  IN WITNESS WHEREOF, the parties hereto have duly executed, sealed, and delivered this North Dakota  Addendum to the Franchise Agreement on the same day as the Franchise Agreement was executed.    THE JOINT CORP.,   a Delaware corporation,     By:        Print Name:         Title: _          FRANCHISEE    By:           Title:               {WS087179v1 } 63  RHODE ISLAND ADDENDUM TO FRANCHISE AGREEMENT  1. Articles 2.6 and 14.5 each contain a provision requiring a general release as a condition of renewal  and transfer of the franchise. Such release will exclude claims arising under the Rhode Island Franchise Investment  Act.  2. This Agreement requires that it be governed by Arizona law. To the extent that such law conflicts  with Rhode Island Franchise Investment Act, it is void under Sec. 19-28.1-14.  3. Article 17.11 of the Agreement will each be amended by the addition of the following, which will  be considered an integral part of this Agreement:  “§ 19-28.1-14 of the Rhode Island Franchise Investment Act provides that ‘A provision in an Franchise  Agreement restricting jurisdiction or venue to a forum outside this state or requiring the application of the laws of  another state is void with respect to a claim otherwise enforceable under this Act.’”  4. Each provision of this Addendum will be effective only to the extent, with respect to such  provision, that the jurisdictional requirements of Rhode Island Franchise Investment Act, §§ 19- 28-1.1 through 19- 28.1-34, are met independently without reference to this Addendum.  IN WITNESS WHEREOF, the parties hereto have duly executed, sealed, and delivered this Rhode Island  Addendum to the Franchise Agreement on the same date as the Franchise Agreement was executed.    THE JOINT CORP.,   a Delaware corporation,     By:        Print Name:        Title: _          FRANCHISEE  By:   Title:   By:   Title:          





 






  {WS087179v1 } 64  VIRGINIA ADDENDUM TO FRANCHISE AGREEMENT    Pursuant to Section 13.1-564 of the Virginia Retail Franchising Act, it is unlawful for a franchise to cancel  a franchise without reasonable cause.  If any grounds for default or terminated stated in the franchise agreement  does not constitute “reasonable cause,” as that term may be defined in the Virginia Retail Franchising Act or the  laws of Virginia, that provision may not be enforceable.    Pursuant to Section 13.1-564 of the Virginia Retail Franchising Act, it is unlawful for a franchise to use  undue influence to induce a franchisee to surrender any rights given to him under the franchise.  If any provision of  the franchise agreement involved the use of undue influence by the franchisor to induce the franchisee to surrender  any rights given to him under the franchise, that provision may not be enforceable.    IN WITNESS WHEREOF, the parties hereto have duly executed, sealed, and delivered this Virginia  Addendum to the Franchise Agreement on the same date as the Franchise Agreement was executed.    THE JOINT CORP.,   a Delaware corporation,     By:         Print Name:        Title: _        FRANCHISEE  By:   Title:        By:        Title:                  {WS087179v1 } 65  WASHINGTON ADDENDUM TO FRANCHISE AGREEMENT    1. We will not require that you prospectively assent to a release, assignment, novation, or waiver that  purports to relieve any person from liability imposed by the Washington Franchise Investment Protection Act.    2. We will not require you to agree to any condition, stipulation, or provision, including a choice of  law provision, that binds any person to waive compliance with any provision of the Washington Franchise  Investment Protection Act.  This provision does not apply to a release or waiver executed by any person pursuant to  a negotiated settlement. In the event of a conflict of laws, the provisions of the Washington Franchise Investment  Protection Act shall prevail.  3. Unless you and we mutually agree otherwise, arbitration will be conducted in the State of  Washington.  4. We will not unreasonably restrict your rights and remedies under the Washington Franchise  Investment Protection Act, including, but not limited to, the right to a jury trial.  5. We will not unreasonably restrict or limit the statute of limitations period for claims under the  Washington Franchise Investment Protection Act.    6. Any provision in the Franchise Agreement that limits the time period in which you may assert a  legal claim against us under the Washington Franchise Investment Protection Act is amended to toll the statute of  limitations for purposes of bringing an action within one (1) year after the final judgment or order in any civil,  criminal, or administrative proceedings brought by the federal or Washington state governments or any of their  agencies relating to anti-trust or franchising laws, including the Washington Franchise Investment Protection Act.    7. Transfer fees are collectable to the extent that they reflect the franchisor’s reasonable estimated or  actual costs in effecting a transfer.  8. Section 19.100.180 of the Washington Franchise Investment Protection Act may supersede the  Franchise Agreement in your relationship with us, including the areas of termination and renewal of your franchise.   There may also be court decisions which may supersede the Franchise Agreement in your relationship with us  including the areas of termination and renewal of your franchise.   IN WITNESS WHEREOF, the parties hereto have duly executed, sealed, and delivered this Washington  Addendum to the Franchise Agreement on the same date as the Franchise Agreement was executed.    THE JOINT CORP.,   a Delaware corporation,     By:         Print Name:        Title: _        FRANCHISEE  By:   Title:           {WS087179v1 } 66  EXHIBIT C    OPERATIONS MANUAL    TABLE OF CONTENTS            {WS087179v1 } 67                                      Operations Manual                       





 






  {WS087179v1 } 68  FRANCHISE OPERATIONS MANUAL    TABLE OF CONTENTS    SECTION         # OF PAGES            EACH SUBJECT    A. Primary Operations Manual    1.  INTRODUCTION TO THE JOINT CHIROPRACTIC   10  2.  OPENING A NEW CLINIC             18  3.  OPERATING POLICIES & PROCEDURES    56  4.  SMO/P.C.                                                     11  5.  FORMS                                 2  6.  CLINIC JOB AIDES                                                                    20  7.  CONSTRUCTION MANUAL      75  8.  OPERATING STANDARDS      86     Subtotal:         278    B. Franchise Training Manual       33  C. Grand Opening Workbook       9  D. Business Plan Template – excel workbook     N/A  E. New Clinic Opening Guide       14  F. Atlas User videos – electronic      N/A  G. Patient Experience Assessment      N/A   H. Brand Guide          14  I. New Program Implementation Guides      N/A  J. Recruiting Resources Guide – electronic     N/A  K. Monthly Communication Bulletins – 2-3 pages each month   N/A  L. Doctor of Chiropractic Onboarding Training – electronic   N/A  Total Pages (Approximate) – 348      {WS087179v1 } 69  EXHIBIT D    FINANCIAL STATEMENTS           {WS087179v1 } 70  The Joint Corp. 10-K -Annual Report, Item 8    Financial Statements and Supplementary Data    For the Fiscal Years Ended     December 31, 2020 and 2019       {WS087179v1 } 71       





 






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  {WS087179v1 } 136          {WS087179v1 } 137        EXHIBIT E    CONFIDENTIALITY/NONDISCLOSURE AGREEMENT                                                                {WS087179v1 } 138  CONFIDENTIALITY/NONDISCLOSURE AGREEMENT     THIS AGREEMENT, made and entered into this ______ day of __________________, 202___, by and  between The Joint Corp., a Delaware corporation, (hereinafter referred to as “the Company”) and  ____________________________________________________________________, whose address is  ____________________________________________________________  (hereinafter referred to as “Prospective  Franchisee”).     WITNESSETH THAT:     WHEREAS, Prospective Franchisee desires to obtain certain confidential and proprietary information  from the Company for the sole purpose of inspecting and analyzing said information in an effort to determine  whether to purchase a franchise from the Company; and     WHEREAS, the Company is willing to provide such information to Prospective Franchisee for the limited  purpose and under the terms and conditions set forth herein;     NOW, THEREFORE, in consideration of the premises and the mutual covenants and promises herein  contained, and other good and valuable consideration, the receipt and sufficiency of which are hereby  acknowledged by the parties hereto, the parties hereto agree as follows:     1. DEFINITION.  “Confidential Information” is used herein to mean all information, documentation  and devices disclosed to or made available to Prospective Franchisee by the Company, whether orally or in writing,  as well as any information, documentation or devises heretofore or hereafter produced by Prospective Franchisee in  response to or in reliance on said information, documentation and devises made available by the Company.     2. TERM.  The parties hereto agree that the restrictions and obligations of Paragraph 3 of this  Agreement shall be deemed to have been in effect from the commencement on the ______ day of  __________________, 202____, of the ongoing negotiations between Prospective Franchisee and the Company  and continue in perpetuity until disclosed by the Company.     3. TRADE SECRET ACKNOWLEDGEMENT.  Prospective Franchisee acknowledges and agrees  the Confidential Information is a valuable trade secret of the Company and that any disclosure or unauthorized use  thereof will cause irreparable harm and loss to the Company.     4. TREATMENT OF CONFIDENTIAL INFORMATION.  In consideration of the disclosure to  Prospective Franchisee of Confidential Information, Prospective Franchisee agrees to treat Confidential  Information in confidence and to undertake the following additional obligations with respect thereto:      (a) To use Confidential Information for the sole purpose of inspecting and analyzing the  information in an effort to determine whether to purchase a franchise from the Company and solely in its operation  of the Company Franchise;    (b) Not to disclose Confidential Information to any third party;      (c) To limit dissemination of Confidential Information to only those of Prospective  Franchisee’s officers, directors and employees who have a need to know to perform the limited tasks set forth in  Item 4 (a) above; and who have agreed to the terms and obligations of this Agreement by affixing their signatures  hereto;      (d) Not to copy Confidential Information or any portions thereof; and      (e) To return Confidential Information and all documents, notes or physical evidence thereof,  to the Company upon a determination that Prospective Franchisee no longer has a need therefore, or a request    {WS087179v1 } 139  therefore, from the Company, whichever occurs first.     5. SURVIVAL OF OBLIGATIONS.  The restrictions and obligations of this Agreement shall  survive any expiration, termination or cancellation of this Agreement and shall continue to bind Prospective  Franchisee, his heirs, successors and assigns in perpetuity.     6. NEGATION OF LICENSES.  Except as expressly set forth herein, no rights to licenses,  expressed or implied, are hereby granted to Prospective Franchisee as a result of or related to this Agreement.     7. APPLICABLE LAW.  This Agreement shall be construed and enforced in accordance with the  laws of the State of Arizona.     IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly executed.             THE JOINT CORP.      BY:________________________________________  ITS:________________________________________                                              ________________________________________        (Signature of Prospective Franchisee)                          _________________________________________        Print Name of Prospective Franchisee             





 






  {WS087179v1 } 140    EXHIBIT F    LIST OF FRANCHISEES       {WS087179v1 } 141  Opened Franchisee Outlets as of December 31, 2020    State City Zip Address Phone Owner Name  AL Huntsville 35802 4800 Whitesburg Drive, Suite 41    (256) 254-5667 Mary Catherine Cantrell  AL Madison 35758 419 John Henry Way, Suite 200 (256) 325-0788 Mary Catherine Cantrell  AL Montgomery 36117 7244 Halcyon Park Drive (334) 676-2290 Artresha Brown  AL Mountain Brook 35243 2800 Cahaba Village Plaza , Suite  270  (205) 460-1395 Atul "Ash" Kumar  AR Fayetteville 72704 3484 W. Wedington Dr. , Suite 8 (479) 332-4778 Dylan Breeding  AR Little Rock 72227 10121 N. Rodney Parham Rd. Suite  B1  (501) 812-3153 Don E. Fowler  AR North Little Rock 72116 2607 McCain Blvd. (501) 353-2150 Don E. Fowler  AZ Avondale 85392 9925 West McDowell Road, Suite  #102  (623) 455-6776 Tony Di Giuseppe  AZ Buckeye 85326 825 S Watson Rd, Ste 105 (602) 612-5170 Tony Di Giuseppe  AZ Casa Grande 85122 1609 E. Florence Blvd., Suite 3 (520) 340-4808 Anthony Fertitta  AZ Chandler 85226 7131 W. Ray Rd. suite 39 (480) 247-9336 Stacie Shakarian  AZ Gilbert 85295 2765 S. Market St., Ste 105 (480) 963-1363 Craig Peterson, DC  AZ Gilbert 85296 1084 S. Gilbert Rd. #103 (480) 659-5573 David Lee, DC  AZ Goodyear 85395 1468 N Litchfield Road, Suite M-6 (623) 321-5121 Tony Di Giuseppe  AZ Mesa 85215 6626 E. McKellips Road, Suite  #103  (480) 830-9120 Greg Sarandi  AZ Mesa 85209 1946 S. Signal Butte Rd., Suite  A105  (480) 550-7590 Stacie Shakarian  AZ Peoria 85382 7369 W. Bell Road, Suite #103 (623) 486-4616 Tony Di Giuseppe  AZ Peoria 85345 9744 W. Northern Avenue, Suite  #1335  (623) 806-1255 Tony Di Giuseppe  AZ Peoria 85383 9947 W. Happy Valley Road, Suite  #105  (623) 806-1258 Tony Di Giuseppe  AZ Phoenix 85016 1650 E. Camelback Road, Suite  #170  (602) 535-4745 Christina Ybanez  AZ Phoenix 85032 12603 N. Tatum Blvd, Suite A112 (602) 569-6026 Christina Ybanez  AZ Phoenix 85029 3121 W. Peoria Avenue #103 (623) 748-8565 Peter Darvas, DC  AZ Phoenix 85042 2340 E. Baseline Rd. Suite #170 (602) 889-5060 Erica Lopez  AZ Phoenix 85050 21001 N. Tatum Blvd, Ste 1085 (480) 405-3973 Erica Lopez  AZ Queen Creek 85142 21582 S. Ellsworth Loop Road,  Suite #120  (480) 987-5091 Sue Peterson  AZ Scottsdale 85250 6107 N. Scottsdale Road, Suite C- 102  (480) 245-7844 Chris Judge, DC  AZ Scottsdale 85260 15035 N. Thompson Peak Parkway,  Suite E103  (480) 314-4949 Tim Roth  AZ Surprise 85374 14155 W Bell Road, Suite #107 (623) 432-7075 Tony Di Giuseppe  AZ Surprise 85379 13953 W Waddell Rd, Ste 102 (623) 219-4420 Tony Di Giuseppe  AZ Tempe 85281 2010 E. Rio Salado Parkway, Ste  112  (480) 405-5823 Stacie Shakarian  CA Anaheim 92806 2146 E. Lincoln Ave (714) 635-6468 Timothy Gallo, DC  CA Auburn 95603 2935 Bell Rd (530) 203-6291 Chris O’Neal  CA Berkeley 94704 2628 Telegraph Avenue (510) 845-6468 Laurent Colvin, DC  CA Brea 92821 477 S. Associated Road, Suite #C -  1  (714) 990-5646 Anthony Tran    {WS087179v1 } 142  State City Zip Address Phone Owner Name  CA Brentwood 94513 5421 Lone Tree Way, Suite #120 (925) 392-1600 Chris O'Neal  CA Chino Hills 91709 13920 City Center Drive, Suite  4003  (909) 696-6225 Aruna Chabra  CA Citrus Heights 95610 7925 Madison Ave., Suite 2 (916) 945-2795 Chris O'Neal  CA Culver City 90230 10992 Jefferson Blvd. (310) 893-5948 Stephanie McRae  CA Danville 94526 413 Railroad Ave. (925) 892-3425 Sean Maxwell  CA Davis 95616 1411 W. Covell Blvd., Suite 103 (530) 341-3800 Chris O'Neal  CA Downey 90242 12050 Lakewood Blvd (562) 392-8203 Anthony Tran  CA Elk Grove 95757 9620 Bruceville Road, Suite #102 (916) 233-0909 Chris O'Neal  CA Folsom 95630 2756 East Bidwell Street, Suite  #300  (916) 365-9797 Chris O'Neal  CA Fontana 92336 16155 Sierra Lakes Parkway, Suite  120  (909) 854-3268 Sherril Hein  CA Glendale 91206 350 N. Glendale Avenue, Unit A (818) 242-6001 Adam Campos  CA Gold River 95670 2095 Gold Center Lane, Suite #40 (916) 318-9460 Chris O'Neal  CA Goleta 93117 5741 Calle Real (805) 845-1187 Brian Brownley, DC  CA Hayward 94544 251 W Jackson St. (510) 800-6793 Reginald Lal  CA Livermore 94551 2050 Portola Avenue, Suite E (925) 344-6373 Chris O'Neal  CA Los Angeles 90036 5001 Wilshire Blvd #114 (323) 424-7787 Shawn Lee, DC  CA Milpitas 95035 125 Ranch Dr. (408) 758-9270 Chris O'Neal  CA National City 92950 1430 E Plaza Blvd Suite E6 (619) 259-2213 John Laperchia  CA Pasadena 91107 3653 E Foothill Blvd. (626) 351-0253 Adam Campos  CA Pinole 94564 2782 Pinole Valley Road (510) 854-9200 Chris O'Neal  CA Point Loma 92110 3555 Rosecrans Street, Suite #110A (619) 255-5650 Shahram "Shah"  Soleimani, DC  CA Riverside 92506 3639 Riverside Plaza Drive #510 (951) 222-2216 Melissa Stubbs  CA Rocklin 95677 5430 Crossings Drive, Suite 102 (916) 304-6720 Chris O'Neal  CA Rosemead 91770 3680 Rosemead Blvd. (626) 872-3388 Allen Hua  CA Roseville 95661 8680 Sierra College Blvd, Suite  #190  (916) 367-0790 Chris O'Neal  CA Roseville 95678 731 Pleasant Grove Blvd, Suite  #180  (916) 546-5050 Chris O'Neal  CA Sacramento 95825 521 Munroe Street (916) 233-0909 Chris O'Neal  CA Sacramento 95832 8144 Delta Shores Circle South,  Suite 120  (916) 318-9850 Chris O'Neal  CA Sacramento 95834 2850 Del Paso Rd., Suite 200 (916) 250-1030 Chris O'Neal  CA Sacramento 95811 1809 S Street, Suite 102 (916) 238-0530 Chris O'Neal  CA Sacramento 95818 3700 Crocker Dr., Suite 120 (916) 727-6514 Chris O'Neal  CA San Diego 92108 2245 Fenton Pkwy, Suite #109 (619) 624-2424 Steve Donnelly  CA San Diego 92111 7061 Clairemont Mesa Blvd. Suite  206  (619) 373-1480 John Laperchia  CA San Jose 95124 2079 Camden Avenue (408) 657-4040 Chris O'Neal  CA San Jose 95125 111 Curtner Avenue, Suite #40 (408) 414-7802 Chris O'Neal  CA San Jose 95131 1098 Brokaw Road, Suite 40 (408) 906-0160 Chris O'Neal  CA San Jose 95118 5130 Cherry Ave., Suite 20 (408) 980-9677 Chris O'Neal  CA San Jose 95129 5259 Prospect Rd. (408) 669-4835 Chris O'Neal    {WS087179v1 } 143  State City Zip Address Phone Owner Name  CA San Ramon 94583 21001 San Ramon Valley Blvd.,  Ste. C-4  (925) 364-7488 Reginald Lal  CA Santa Rosa 95403 2360 Mendocino Ave, Ste. A5 (707) 708-4033 Carrie Crowder  CA Santee 92071 9836 Mission Gorge Rd. Suite 19D (619) 328-5628 Gabriel Latino  CA Simi Valley 93065 2941 Cochran Street #5 (805) 624-7371 Aaron Shakarian  CA South Gate 90280 4753 Firestone Blvd (11) 111-1111 Anthony Tran  CA Thousand Oaks 91320 520 N Ventu Park Road, Suite 130 (805) 375-8500 Aaron Shakarian  CA Upland 91784 1902 N. Campus Ave, Ste. I (909) 326-2799 Reginald Lal  CA Vacaville 95688 1610 E. Monte Vista Ave. Ste. 103 (707) 474-4828 Chris O'Neal  CA Ventura 93003 5722 Telephone Road, #19 (805) 535-4460 Stacie Shakarian  CA Walnut Creek 94598 2866 Ygnacio Valley Rd. (925) 495-2511 David Gilligan DC  CA West Sacramento 95691 2455 Jefferson Blvd., Suite 115 (916) 229-6955 Chris O'Neal  CO Arvada 80003 7957 Wadsworth Blvd. (303) 467-7749 David Stamler  CO Arvada 80007 15570 W 64th Ave # B (303) 420-5788 Joe Forte  CO Arvada 80002 5324 Wadsworth Blvd., Suite B (303) 424-0250 David Stamler  CO Aurora 80012 10600 E. Garden Drive, Suite #103 (303) 369-7575 Brad Remington  CO Aurora 80016 24300 E. Smokey Hill Road (303) 341-8010 Phil Davis  CO Aurora 80016 15405 E. Briarwood Circle, Suite A (303) 680-1970 Phil Davis  CO Aurora 80013 18886 E. Hampden Avenue (303) 680-3339 Phil Davis  CO Boulder 80302 2525 Arapahoe Avenue, Suite C2 (303) 440-8019 Brad Remington  CO Castle Rock 80104 4991 Factory Shops Blvd., Suite  140  (720) 532-8912 Phil Davis  CO Colorado Springs 80907 3272 Centennial Blvd. (719) 268-1424 Andrew Slater, DC  CO Colorado Springs 80922 6044 Stetson Hills Blvd. (719) 634-5557 Andrew Slater, DC  CO Colorado Springs 80906 2008 Southgate Rd. (719) 630-2139 Beth Slater, DC  CO Colorado Springs 809021 13465 Voyager Parkway, Suite 100 (719) 622-6110 Beth Slater, DC  CO Denver 80222 2730 S Colorado Blvd #110 (303) 484-8464 Phil Davis  CO Denver 90220 945 N. Albion Street (720) 738-6488 Phil Davis  CO Fort Collins 80521 1015 S. Taft Hill Road, Unit F (970) 631-8622 Scott K. Heiser, DC  CO Greenwood Village 80111 6570 S. Yosemite Street, Suite  #102  (303) 771-5044 Phil Davis  CO Highlands Ranch 80129 1519 Park Central Drive, Ste. 200 (720) 650-7523 Phil Davis  CO Lakewood 80226 7100 W. Alaska Drive (303) 935-1900 Phil Davis  CO Lakewood 80401 14680 W. Colfax, Suite F-120 (720) 457-6620 Joe Forte  CO Littleton 80123 8555 West Belleview Avenue (303) 730-6980 Phil Davis  CO Lone Tree 80124 9996 Commons Street, Suite #330 (303) 799-3438 Phil Davis  CO Longmont 80501 210 Ken Pratt Blvd, Suite #245 (303) 774-7674 Joe Forte  CO Loveland 80537 1117 Eagle Drive (970) 203-0707 Scott K. Heiser, DC  CO Parker 80134 17051 Lincoln Avenue, Suite K (303) 963-9414 Phil Davis  CO Sheridan 80110 3702 River Point Parkway, Unit D (303) 781-5859 Joe Forte  CO Thornton 80233 1281 E. 120th Avenue, Unit D (720) 974-3492 Joe Forte  CO Westminster 80020 5160 W. 120th Ave., Suite I (720) 887-4900 Joe Forte  FL Apopka 32703 608 S Hunt Club Blvd (321) 972-8708 Jory Lara Sullivan  FL Aventura 33180 18841 Biscayne Blvd. Suite #135 (305) 853-9487 Eric Snyder  FL Boca Raton 33434 9560 Glades Road, Suite 105 (561) 465-2719 Todd Bogos DC  





 






  {WS087179v1 } 144  State City Zip Address Phone Owner Name  FL Boynton Beach 33435 520 E. Woolbright Rd. (561) 777-7376 Anjan Patel, MD  FL Brandon 33511 2948 Providence Lake Blvd. Unit 5 (813) 296-5188 Alexandros Pierroutsakos  FL Cape Coral 33991 2311 Santa Barbara Blvd, Suite 114 (239) 599-8401 Jeff McGinty  FL Clearwater 33764 5020 E Bay Drive, Ste. 500 (727) 475-7683 Richard van De Steeg  FL Coral Springs 33073 4392 N State Road 7 (754) 755-9494 Kevin Hua  FL Davie 33328 5810 S. University Dr., Suite 112 (954) 866-8092 Kevin Hua  FL Fort Lauderdale 33305 1586 N. Federal Highway C (954) 639-4459 Kevin Hua  FL Fort Myers 33966 7977 Dani Dr #120 (239) 277-0080 Jeff McGinty  FL Jacksonville 32225 13475 Atlantic Blvd., Unit 14 (904) 221-7799 Carlton Jones  FL Jacksonville 32246 4413 Town Center Parkway Ste.  205  (904) 800-2945 Carlton Jones  FL Jacksonville 32223 10991 San Jose Blvd, Unit 1B (904) 374-1413 Carlton Jones  FL Jacksonville Beach 32250 3968 South Third Street (904) 746-7129 Carlton Jones  FL Lake Mary 32746 242 Wheelhouse Lane, Suite 1210 (407) 502-4867 Todd Stewart  FL Lake Worth 33467 6169 3A Jog Rd (561) 366-7973 Anjan Patel, MD  FL Melbourne 32934 3016 Lake Washington Road (321) 254-2828 Dr. Daniel Weber  FL Melbourne 32940 6431 Lake Andrew Dr Suite 104 (321) 507-4032 Dr. Daniel Weber  FL Miami Gardens 33015 8587 NW 186th St. (305) 705-4733 Kevin Hua  FL Orange Park 32073 410 Blanding Blvd (904) 293-1265 Carlton Jones  FL Orlando 32826 12231 E. Colonial Dr. Ste 110 (321) 274-1315 Linda Lampasso  FL Orlando 32819 8081 Turkey Lake Road, ste. 630 (407) 605-5070 Kathy Bhatt  FL Orlando 32806 3155 S Orange Avenue, Suite 109 (407) 993-1154 Samuel “Toby” Hines  FL Pace 32571 4795 Highway 90 (850) 792-5500 Cliff Haigler  FL Palm Beach  Gardens  33408 11648 US Highway One Suite 140- 145  (561) 508-4837 Anjan Patel, MD  FL Palm Harbor 34685 312 E. Lake Rd (727) 276-8229 Richard van De Steeg  FL  Pensacola 32504 7175 North Davis Highway (850) 792-7700 Cliff Haigler  FL Plantation 33322 8267 W Sunrise Boulevard (954) 400-0990 Kevin Hua  FL Port Orange 32128 1652 Taylor Road, Ste 303 (386) 855-8911 Todd Stewart  FL Sarasota 34243 257 N. Cattlemen Rd. Suite 88 (941) 924-4300 Ernest 'Ernie" Arellano  FL Seminole 33772 11201 Park Blvd. North, Suite D (727) 999-1909 Richard van De Steeg  FL St. Petersburg 33702 7787 9th St. North (727) 217-0124 Dr. Edward Leonard  FL Tampa 33629 3409 W. Bay to Bay Blvd., Suite B (813) 839-8039 Dr. Edward Leonard  FL Tampa 33618 15215 N. Dale Mabry Hwy (813) 264-1100 Dr. Edward Leonard  FL Tampa 33647 19014 Bruce B Downs Blvd (813) 995-7380 Alex Pierroutsakos  FL Wellington 33414 2615 S. State Road 7, Suite 540 (561) 249-7724 Anjan Patel, MD  FL West Melbourne 32904 225 Palm Bay Rd, #173 (321) 617-5349 Dr. Daniel Webster  FL Weston 33326 1364 Weston Road (954) 870-4601 Kevin Hua  FL Windermere 35786 4750 The Grove Drive, Suite 172 (407) 605-5070 Kathy Bhatt  FL Winter Garden 34787 16055 New Independence Pkwy,  Suite 120  (407) 605-5070 x3 Kathy Bhatt  FL Winter Park 32789 501 N Orlando Ave,  Suite 311 (407) 637-5511 Samuel "Toby"  Hines  FL Winter Springs 32708 5685 Red Bug Lake Rd. (321) 274-1315 Linda Lampasso  GA Acworth 30101 3384 Cobb Parkway NW, Suite  #450  (678) 574-5959 Maurice Taylor    {WS087179v1 } 145  State City Zip Address Phone Owner Name  GA Alpharetta 30004 5665 Atlanta Highway (770) 292-9292 Lawrence Rich  GA Alpharetta 30004 5530 Windward Parkway, Building  G Suite 1055  (770) 212-2395 Jeff McGinty  GA Atlanta 30305 3330 Piedmont Road, Suite #4 (404) 584-2323 Jeff McGinty  GA Atlanta 30319 305 Brookhaven Avenue, Building  1100, Suite B-1165  (404) 262-1515 Jeff McGinty  GA Atlanta 30308 650 Ponce De Leon Avenue, Suite  #0650B  (404) 249-8800 Patrick Greco, DC  GA Atlanta 30345 2490 Briarcliff Road NE Suite #49 (404) 315-6468 Randy Merrill  GA Atlanta 30316 790 Glenwood Ave SE, suite 220 (404) 736-6577 Patrick Greco, DC  GA Atlanta 30331 3755 Carmia Drive Suite 440 (404) 913-0926 Traci Stafford  GA Augusta 30909 2907 Washington Road (706) 733-4148 Dejan Djolic  GA Buford 30519 3350 Buford Drive, Suite A-130 (770) 904-2224 Randy Merrill  GA Cartersville 30121 220 Cherokee Place (470) 315-2900 Dan Kjaergaard  GA Columbus 31909 6770 Veteran's Parkway, Space L (762) 821-1503 Richard Burke  GA Covington 30014 3168 US-278 NW, Suite #2 (770) 728-1221 Patrick Greco, DC  GA Cumming 30041 2305 Market Place Blvd. (770) 292-9292 Lawrence Rich  GA Cumming 30041 410 Peachtree Parkway Suite 4122 (770) 857-3038 Lawrence Rich  GA Dacula 30019 2515 Fence Road, Suite #130 (770) 682-9900 Don McMahon  GA Dawsonville 30534 4130 Dawson Forest Rd. at GA  Hwy 400  (770) 292-9292 Lawrence Rich  GA Decatur 30033 2501 Blackmon Dr, Suite 620 (678) 846-2225 Randy Merrill  GA Douglasville 30135 2911 Chapel Hill Rd Suite 145 (470) 938-6860 Shaun Caldwell  GA Duluth 30097 2220  Peachtree Industrial Blvd  Suite A-120  (470) 410-2225 Kevin Minter  GA Evans 30809 4237 Washington Rd. (706) 860-1995 Dejan Djolic  GA Flowery Branch 30542 5900 Spout Springs Road, Suite W- 1  (470) 407-2225 Randy Merrill  GA Gainesville 30501 821 Dawsonville Hwy Suite 230 (678) 400-2297 Lawrence Rich  GA Hiram 30141 5140 Jimmy Lee Smith Pkwy.,  Suite 103  (470) 744-0707 Shaun Caldwell  GA Johns Creek 30022 3000 Old Alabama Road, Suite  #115-A  (770) 475-9577 Jeff McGinty  GA Kennesaw 30144 745 Chastain Road, Suite #1050 (678) 766-1444 Lawrence Rich  GA Lawrenceville 30043 1860 Duluth Hwy, Suite 403 (770) 741-2225 Randy Merrill  GA Loganville 30052 4743 Atlanta Highway (770) 615-8303 Randy Merrill  GA Marietta 30068 1205 Johnson Ferry Road, Suite  #125  (678) 766-1441 Lawrence Rich  GA Marietta 30067 1453 Terrell Mill Road SE, Suite  #115  (770) 644-0001 Lawrence Rich  GA Newnan 30265 328 Newnan Crossing Bypass (770) 252-2222 Sean Callahan  GA Peachtree City 30269 1264 N. Peachtree Parkway (678) 216-3211 Sean Callahan  GA Peachtree Corners 30092 5185 Peachtree Parkway, Suite  104-B  (470) 280-2225 Kevin Minter  GA Roswell 30075 885 Woodstock Road (770) 299-1999 Jeff McGinty  GA Sandy Springs 30328 6623 Roswell Road, Suite E (404) 763-2266 Jeff McGinty  GA Smyrna 30080 4500 West Village Place, Suite  1011  (770) 805-9977 Anne Michaud  (Gerretzen)  GA Snellville 30078 1630 Scenic Highway, Suite 4 (770) 691-2225 Randy Merrill    {WS087179v1 } 146  State City Zip Address Phone Owner Name  GA Sugar Hill 30518 5885 Cumming Highway, Suite 403 (470) 401-2225 Joe Bass Burum  GA Suwanee 30024 3630 Peachtree Parkway #310 (770) 292-9292 Lawrence Rich  GA Woodstock 30189 1428 Towne Lake Pkwy Ste. 28102 (678) 214-4449 Maurice Taylor  ID Boise 83705 3359 S Federal Way (208) 369-2500 Tony Di Giuseppe  ID Nampa 83687 1275 N. Happy Valley Rd. (208) 615-8200 Tony Di Giuseppe  IL Aurora 60506 1480 North Orchard Rd. #110 (630) 907-9097 Coreen Cammarano  IL Bloomingdale 60108 148 S. Gary Ave., Suite 101 (630) 529-5979 Coreen Cammarano  IL Chicago 60647 2711 N. Elston Ave. (773) 360-8456 Don Daniels, DC  IL Chicago 60661 334 Desplaines St. , Unit 408D (312) 929-2878 James Fender  IL Downers Grove 60515 307 Ogden Ave. (630) 515-0025 Don Daniels, DC  IL Elgin 60123 819 S. Randall Road, Unit E (847) 429-0212 Coreen Cammarano  IL Glen Carbon 62034 3000 South State Route 159 (618) 655-0800 Julie Hermann  IL Glen Ellyn 60137 878 Roosevelt Rd (360) 547-3714 Philip Olasa  IL Glenview 60062 3812 Willow Road (224) 415-3779 Donald Daniels, DC  IL Machesney Park 61115 1089 West Lane Rd (815) 885-8526 Anthony Fertitta  IL Mt Prospect 60056 104 W Rand Rd, Suite A (847) 348-8110 Philip Olasa  IL Oakbrook Terrace 60181 17W699 Roosevelt Rd (630) 785-3350 Victoria Ciabattari  IL Rockford 61108 6139 E State St (815) 977-4316 Jonathan Chesak  IL Schaumburg 60173 1426 North Meacham Rd. (847) 648-7982 Don Daniels, DC  IL Shiloh 62269 3264 Green Mount Crossing Drive (618) 726-2555 Julie Hermann  IL Shorewood 60404 924 Brook Forest Ave, A5 (815) 230-5272 James Fender  IL Wheaton 60189 280 Danada Square West (630) 221-0880 Don Daniels, DC  IN Avon 46123 10944 East US 36 (317) 762-4476 Bree Emsweller  IN Carmel 46032 1412 S. Rangeline Road (317) 810-1333 Bree Emsweller  IN Indianapolis 46220 6155 N. Keystone Ave ste. 700 (317) 762-4476 Bree Emsweller  KS Derby 67037 2151 N. Rock Road, Suite 100 (316) 788-7777 Roger & Monique  Haynes-Robertson  KS Wichita 67205 2755 N. Maize Rd. Ste. 107 (316) 722-7000 Roger & Monique  Haynes-Robertson  KS Wichita 67226 2564 N Greenwich Rd., Suite 600 (316) 636-9999 Roger & Monique  Haynes-Robertson  LA Baton Rouge 70809 6555 Siegen Lane, Suite 12 (225) 442-1862 Dani Bidros, MD  LA Baton Rouge 70820 640 Arlington Creek Centre Blvd.  Suite D  (225) 256-2867 Dani Bidros, MD  LA Bossier City 71111 2634 Beene Blvd. (318) 741-2001 Virgil Bryant, DC  LA Harahan 70123 5359 Mounes Street, Suite E (504) 766-6932 David Evans, PharmaD  LA Lafayette 70508 4302 Ambassador Caffery Parkway (337) 981-3418 Virgil Bryant, DC  LA Monroe 71201 1870 Forsythe Avenue (318) 737-7682 Dallas Humble, DC  LA Shreveport 71105 1661 E. 70th St. Suite 6 (318) 670-3318 Vitus Bryant  MD Annapolis 21401 2077 Somerville Road, Suite 157 (410) 934-3400 Stacey Armstead  MD Baltimore 21224 3973 Boston Street (410) 314-1180 Gordon Thornton  MD Baltimore 21211 711 W. 40th St., Suite 156 (410) 235-2906 Raymond Thornton  MD Owings Mills 21117 10010 Reisterstown Road, Suite 30 (443) 272-1018 Vivian Armstrong  MD Rockville 20850 10036 Darnestown Rd. (240) 599-7030 Vivian Armstrong  MN Apple Valley 55124 15050 Cedar Avenue, Suite #104 (651) 964-1010 Angie Selander    {WS087179v1 } 147  State City Zip Address Phone Owner Name  MN Bloomington 55431 7913 Southtown Center, #308 (651) 964-1010 Angie Selander  MN Burnsville 55337 722 County Rd. 42 West (651) 964-1013 Angie Selander  MN Eagan 55123 1380 Duckwood Drive, Suite #102 (651) 964-1010 Angie Selander  MN Maple Grove 55369 7799 Main Street (651) 964-1010 Angie Selander  MN Minneapolis 55416 3208 W Lake St. (651) 964-1010 Angela Selander  MN Plymouth 55447 3500 Vicksburg Lane North, Suite  201  (763) 392-1799 Christopher Gleize  MN Roseville 55113 1603 W. County Road C (612) 294-9568 Gary Meyers  MN Woodbury 55125 8446 Tamarack Village, Suite #203 (651) 705-8018 Gary Meyers  MO Arnold 63010 836 Arnold Commons Drive (636) 333-5153 Jason Collier  MO Chesterfield 63017 1636 Clarkson Road (636) 536-4200 Greg Busch  MO Columbia 29206 4710 Forest Drive, Suite C (803) 790-6800 Lon Bernstein  MO Creve Coeur 63141 11475 Olive Boulevard (314) 736-1770 Greg Busch  MO Des Peres 63131 13315 Manchester Road (314) 965-8800 Mike Klearman  MO Saint Peters 63304 6227 Mid Rivers Mall Drive (636) 922-7177 Greg Busch  MO Springfield 65804 3422 South Glenstone Avenue,  Suite H3  (417) 350-1314 Lon Bernstein  MO St. Charles 63301 2000 First Capitol Dr. #1982 (636) 757-3744 Kristian Hammond, DC  MO St. Louis 63127 10759 Sunset Hills Plaza (314) 965-6000 Mike Klearman  MO St. Louis 63124 8853 Ladue Road (314) 862-6000 Mike Klearman  MO Wentzville 63385 1968 Wentzville Parkway (636) 887-2007 Steven Barnhart  NC Apex 27502 1459 Kelly Road (919) 372-8049 Heather Sefried, DC  NC Asheville 28803 1863 Hendersonville Road, Suite  108  (828) 277-5626 Chad Eads  NC Asheville 28801 182 Merrimon Ave. (828) 552-3762 Chad Eads  NC Asheville 28806 275 Smokey Park Hwy Suite 291 (828) 318-5331 Chad Eads  NC Cary 27518 302 Colonades Way suite 106 (919) 977-1337 Ron Wilson  NC Chapel Hill 27514 1726 Fordham Boulevard, Suite A (919) 590-9399 Ron Wilson  NC Charlotte 28277 7918 B Rea Road (704) 544-4919 Gordon Thornton  NC Charlotte 28277 8040 Providence Road, Suite #500 (704) 544-5646 Gordon Thornton  NC Charlotte 28262 2121 East Arbors Drive (704) 626-2515 Alexander Klaus  NC Charlotte 28209 1730 E Woodlawn Rd Suite J (704) 586-2700  Deborah Hemmingsen  NC Charlotte 28216 9510 Riverbend Village Drive,  Suite K2  (704) 595-7370 Michael Leatherman  NC Charlotte 28273 12806 S Tryon Street, Suite 210 (704) 583-3400 Sharon Ledford  NC Charlotte 28277 16631 Lancaster Hwy, Suite 108 (980) 875-9476 Susan Train DC    State City Zip Address Phone Owner Name  NC Concord 28027 350 George W Liles Pkwy., Suite  150  (980) 781-4698 Alexander Klaus  NC Durham 27713 8202 Renaissance Pkwy, Suite 108 (919) 316-7957 Ron Wilson  NC Fayetteville 28314 5075 Morganton Rd. Suite #6 (910) 703-8465 Paul Trindel  NC Greensboro 27410 3354 W. Friendly Avenue, Suite  #144  (336) 292-2888 Paul Trindel  NC Holly Springs 27540 246 Grand Hill Place (919) 577-6325 Heather Sefried, DC  NC Huntersville 28078 16735 Cranlyn Road, Suite A (704) 892-5252 Gordon Thornton  





 






  {WS087179v1 } 148  State City Zip Address Phone Owner Name  NC Jacksonville 28546 3040 Western Boulevard, Unit 300 (910) 968-0054 Paul Trindel  NC Knightdale 27545 4001 Widewaters Parkway, Suite A (919) 373-8117 Cherese Scotton Bratcher,  DC  NC Mint Hill 28227 6820 Matthews-Mint Hill Rd., Ste  202  (980) 229-2528 Deborah Hemmingsen  NC Morrisville 27560 1012 Market Center Drive (919) 377-2303 Ron Wilson  NC Raleigh 27615 8511 Colonnade Center Drive, Unit  #132  (919) 848-7774 Rose Boyd, DC  NC Raleigh 27617 8531 Brier Creek Parkway Suite  113  (919) 316-3090 Ron Wilson  NC Raleigh 27609 3004 Wake Forest Rd #104 (919) 977-1717 Ron Wilson  NC Raleigh 27615 9630 Falls of Neuse Rd., Suite 103 (984) 212-2425 Nathan and Tina Cambio  NC Wake Forest 27587 1000 Forestville Road, Suite 108 (919) 554-2536 Bryan Osborne, DC  NC Wilmington 28405 6801 Parker Farm Dr. Ste 130 (910) 239-9074 Alexander Klaus  NC Winston-Salem 27103 1011 Hanes Mall Blvd (336) 837-6650 Glenn Wilson  NE Lincoln 68510 3302 O Street, Suite D (402) 817-3770 Dr. Kyle Norman  NH Nashua 3060 219 Daniel Webster Highway (603) 791-4900 Scott Goodrich  NH Salem 3079 236 N. Broadway (603) 206-9961 Scott Goodrich  NJ Hoboken 07030 325 Washington Street (201) 942-9882 Victor Chu  NJ Jersey City 07302 140 Bay St. (201) 533-9883 Victor Chu  NJ River Edge 7661 1043 Main St. (551) 278-5770 Anthony Fava, DC  NJ West Caldwell 7006 758 Bloomfield Ave (862) 702-8929 Eric Seward  NV Henderson 89014 1311 Sunset Road, Suite #105 (702) 359-0199 Chris O'Neal  NV Henderson 89074 1000 N. Green Valley Marketplace (702) 843-0682 Chris O'Neal  NV Las Vegas 89139 4150 Blue Diamond Road, Suite  #107  (702) 384-1005 Phil Davis  NV Las Vegas 89117 8820 West Charleston Blvd, Suite  #103  (702) 759-0190 Phil Davis  NV Las Vegas 89149 7120 N. Durango, Suite H-170 (702) 384-1004 Phil Davis  NV Las Vegas 89123 9500 S. Eastern Avenue, Suite #120 (702) 430-7361 Phil Davis  NV Las Vegas 89130 6171 N. Decatur Blvd, Suite #103 (702) 487-4144 Phil Davis  NV Las Vegas 89148 5060 South Fort Apache Rd., Suite  100  (702) 254-6009 Phil Davis  NV Las Vegas 89128 7175 W. Lake Mead Blvd., Suite  180  (702) 228-6004 Phil Davis  NV Las Vegas 89113 7385 S. Rainbow Blvd. #140 (702) 899-2941 Phil Davis  NV North Las Vegas 89301 5515 Camino Al Norte , Suite 105 (702) 749-9199 Philip Davis  NV Reno 89509 6395 S. McCarren Blvd, Suite C (775) 200-0017 Chris O'Neal  NV Reno 89523 5110 Mae Anne Ave., Suite 507 (775) 209-9830 Chris O'Neal  NV Reno 89521 537 S Meadows Parkway, Suite  110  (775) 384-8401 Chris O'Neal  NV Sparks 89434 1560 E Lincoln Way Suite #110 (775) 432-6020 Chris O'Neal  NY Clifton Park 12065 5 Southside Drive (518) 557-2627 Gordon Thornton  OH Avon 44011 35966 Detroit Road (440) 695-0326 Brock Thompson  OH Blue Ash 45241 11255 Reed Hartman Hwy, Suite G (513) 247-0777 Catherine Abrams  OH Canton 44718 4615 Everhard Rd NW (234) 714-5010 Stanley Gilreath  OH Columbus 43214 845 Bethel Road (614) 273-0000 Chad Warner    {WS087179v1 } 149  State City Zip Address Phone Owner Name  OH Columbus 43212 1286 W 5th Avenue (614) 824-5518  Clifford Thorniley  OH Fairview Park 44126 3560 Westgate (440) 799-8000 Brock Thompson  OH Gahanna 43230 4685 Morse Road, Suite #3270 (614) 451-2800 Chad Warner  OH Parma 44129 7713 W. Ridgewood Dr. Unit 924 (440) 345-5678 Brock Thompson  OH Pickerington 43147 10709 Blacklick-Eastern Rd NW  Suite 200  (614) 604-7914 Clifford Thorniley  OH Toledo 43606 3504 Secor Road, Ste 325 (419) 517-6750 Michael Brubaker  OK Edmond 73034 1193 East 2nd Street (405) 531-9222 Kevin Hua  OK Midwest City 73110 7199 SE 29th Street, Ste. 111 (405) 724-2488 Kevin Hua  OK Quail Springs 73120 13006 N Pennsylvania Avenue (405) 446-8884 Kevin Hua  OK Tulsa 74133 10824 E 71st St (918) 957-5990 Coreen Cammarano  OK Tulsa 74135 5510-B East 41st Street S (918) 576-7427 Coreen Cammarano  OR Beaverton 97007 14600 SW Murray Scholls Drive  #102  (503) 590-0777 Chris O'Neal  OR Beaverton 97005 2905 SW Cedar Hills Blvd. Suite  115  (971) 217-8806 Chris O'Neal  OR Happy Valley 97086 9363 SE 82nd Avenue (503) 882-0500 Chris O'Neal  OR Happy Valley 97015 17105 SE Sunnyside Rd Ste. 148 (503) 479-5333 Chris O'Neal  OR Hillsboro 97124 7162 NE Cornell Road (503) 966-1444 Chris O'Neal  OR Portland 97227 3346 N. Vancouver Ave., Suite A (503) 926-5140 Chris O'Neal  OR Portland 97209 1525 NW 21st Ave. (971) 202-9310 Chris O'Neal  OR Portland 97214 930 SE 11th Avenue (503) 928-5920 Chris O'Neal  PA Huntingdon Valley 19006 2162 County Line Rd (215) 322-9400 Gene Fish, DC  PA Newtown Square 19073 3520 West Chester Pike (267) 678-2225 Heather Sefried, DC  PA Pittsburgh 15237 8874 Covenant Ave. (412) 364-1329 David Duffy  SC Aiken 29803 258 Eastgate Drive, Suite #5 (803) 641-3848 L.S. Carper  SC Anderson 29621 3501 Clemson Blvd, Suite #11 (864) 716-2117 Mici Fluegge  SC Charleston 29407 975 Savannah Highway (843) 212-5566 L.S. Carper  SC Columbia 29206 4710 Forest Drive, Suite C (803) 790-6800 Robert Keen  SC Columbia 29212 252 Harbison Blvd, Suite O (803) 798-8844 Robert Keen  SC Columbia 29203 961 Roberts Branch Parkway, Suite  103  (803) 888-7770 Robert Keen  SC Fort Mill 29708 1751 Pleasant Road, Suite #103 (803) 548-4200 C. Kyle Curtis  SC Greenville 29601 500 E. McBee Avenue, Suite #102 (864) 241-8228 Rob Bousquet  SC Greenville 29607 1140 Woodruff Road (864) 288-7001 Mici Fluegge  SC Lexington 29072 5454 Sunset Boulevard, suite B (803) 957-9000 Robert Keen  SC Mt. Pleasant 29464 1113 Market Center Blvd. (843) 884-2690 Mici Fluegge  SC North Charleston 29485 9500 Dorchester Road, Suite #182 (843) 832-6655 L.S. Carper  SC North Myrtle Beach 29582 1236 Hwy 17 North (843) 823-3673 Alexander Klaus  SC Rock Hill 29732 2674 Celanese Road, Suite 105 (803) 324-4200 C. Kyle Curtis  SC Spartanburg 29301 127 E. Blackstock Road, Suite #500 (864) 576-9919 Mici Fluegge  SC Summerville 29483 464 D Azalea Square Blvd. (843) 873-3666 L.S. Carper  SC Taylors 29687 6015 Wade Hampton Blvd. Suite D (864) 655-5850 Rob Bousquet, DC  TN Brentwood 37027 782 Old Hickory Blvd, Suite #111 (615) 953-9310 Chris Kemper  TN Chattanooga 37405 313 Manufacturers Road suite C- 113  (423) 803-6888 Timothy Vitullo    {WS087179v1 } 150  State City Zip Address Phone Owner Name  TN Clarksville 37043 920 US Hwy 76, Unit 70 (931) 820-1072 Christina Judon DC  TN Cleveland 37312 698 Paul Huff Parkway (423) 790-0070 Timothy Vitullo  TN Collierville 38017 3592 S. Houston Levee Rd. Suite  104  (901) 286-8720 Pat Kolwaite, DC  TN Franklin 37067 545 Cool Springs Blvd #125 (615) 953-9379 Chris Kemper  TN Goodlettsville 37072 324 Long Hollow Pike, suite 205 (615) 756-4372 William Thomason  TN Hendersonville 37075 1006  Glenbrook Way, Ste. 120 (615) 757-3091  Atul "Ash" Kumar  TN Hixson 37343 5928 Hixson Pike, Ste. 116 (423) 541-7200 Timothy Vitullo  TN Knoxville  2443 Callahan Drive (865) 859-0654 Kathryn Jessie  TN Knoxville 37919 5508 Kingston Pike, Suite 150 (865) 500-8896 William Ronald Nichols  TN Knoxville 37934 11015 Parkside Drive (865) 671-0272 William Ronald Nichols  TN Memphis 38016 2200 N. Germantown Parkway,  Suite #15  (901) 386-0811 Pat Kolwaite, DC  TN Memphis 38119 5955 Poplar Avenue, Suite 104 (901) 800-8452 Pat Kolwaite, DC  TN Mt. Juliet 37122 401 S Mt.  Juliet Road Suite 245 (615) 754-2200 Barry Goldman  TN Murfreesboro 37129 536 N. Thompson Ln. Suite B (615) 469-7999 Chris Kemper  TN Nashville 37203 2817 West End Avenue, Suite #136 (615) 209-9587 Chris Kemper  TN Nashville 37217 2290 Murfreesboro Rd. (615) 412-1635 Christopher Kemper  TX Allen 75013 816 W McDermott Dr. Ste. 324 (469) 773-4752 Phil Davis  TX Amarillo 79109 2221 Georgia St. S (806) 414-3894 Ronald Bostick  TX Arlington 76018 4001 Arlington Highlands, Suite  #161  (817) 375-0600 Vincent Mai  TX Arlington 76011 1707 N Collins St. Suite 131 (817) 987-1218 Phil Davis  TX Arlington 76017 5335 W. Sublett Rd, Suite141 (817) 890-9009 Vincent Mai  TX Austin 78735 4970 W. Highway 290, Suite #480 (512) 891-9989 Larry D. Maddalena, DC  TX Austin 78759 10710 Research Blvd, Suite  #112 (512) 345-5656 Don Daniels, DC  TX Austin 78717 14028 N. Hwy 183, #150 (512) 257-0767 Kevin Stutz  TX Austin 78748 9500 South IH-35, Suite L-725 (512) 292-3500 Catherine DeLoof  TX Austin 78723 1801 E. 51st Street, Building A,  Suite #130  (512) 236-1444 Catherine DeLoof  TX Austin 78756 5720B Burnet Rd. (512) 494-6219 Kevin Stutz  TX Austin 78749 9600 Escarpment Blvd. Suite 930 (512) 953-5765 Larry D. Maddalena, DC  TX Austin 78727 2501 W Parmer Ln., Suite #600 (512) 276-2479 Larry D. Maddalena, DC  TX Austin 78732 7301 North Ranch Road 620 Suite  125  (512) 494-4040 Kevin Stutz  TX Austin 78719 3600 Presidential Blvd (512) 361-4376 Kevin Stutz  TX Austin 78702 1011 E 5th Street Suite 110 (512) 551-2936 Russell Kriewald  TX Baytown 77521 6503 Garth Road, Suite 120 (281) 660-1515 Andres Augusta Perez,  DC  TX Brownsville 78526 3230 Pablo Kisel Blvd Suite E-108 (956) 517-1310 Jorge Talamas  TX Carrollton 75010 3400 East Hebron Parkway, Suite  #112  (214) 446-3838 Phil Davis  TX Cedar Hill 75104 428 E FM 1382, Suite B (972) 895-9397 Kevin Hua  TX Cedar Park 78613 2800 E. Whitestone Blvd, Suite  #220  (512) 260-2225 Kevin Stutz  TX College Station 77845 11671 FM 2154 Suite 150 (979) 325-8132 Drew Perkins DC  TX Coppell 75019 106 North Denton Tap Road, Ste  270  (972) 393-2618 Phil Davis    {WS087179v1 } 151  State City Zip Address Phone Owner Name  TX Corpus Christi 78411 5425 South Padre Island Drive,  Suite #146  (361) 985-9898 Larry D. Maddalena, DC  TX Cypress 77429 25626 Northwest Freeway Suite  700  (281) 758-0077 Stacey Lee  TX Dallas 75204 3699 McKinney Avenue, Building  D, Suite #404  (972) 584-1800 Phil Davis  TX Dallas 75225 7700 W. Northwest Highway, Suite  #200  (214) 393-9966 Phil Davis  TX Dallas 75218 9440 Garland Road ste 166 (972) 863-3800 Phil Davis  TX Dallas 75248 15212 Montfort Dr, Ste 318 (469) 374-4900 Phil Davis  TX Dallas 75231 7150 Skillman #130 (214) 503-9000 Phil Davis  TX Dallas 75244 3797 Forest Lane  Suite 111A (972) 685-3314 Phil Davis  TX Denton 76205 2430 S. I35E, Suite #128 (940) 435-0505 Dr. Justin Tomblin  TX Euless 76039 2131 State Highway 121, Suite 300 (817) 508-8299 Phil Davis  TX Flower Mound 75028 3750 Long Prairie Road, Suite #110 (972) 691-2222 Phil Davis  TX Fort Worth 76177 2916 Texas Sage Trail (682) 200-1101 Phil Davis  TX Fort Worth 76107 4601 West Freeway, Suite #204 (817) 732-2070 Vincent Mai  TX Fort Worth 76132 4825 Overton Ridge Blvd Suite 316 (682) 312-0444 Vincent Mai  TX Fort Worth 76244 12584 N. Beach Street, Suite 114 (817) 431-2080 Phil Davis  TX Fort Worth 76179 4540 Bailey Boswell Rd., Suite 170 (817) 236-0038 Phil Davis  TX Fort Worth 76107 2600 W 7th St., Suite #140 (817) 373-5112 Kevin Hua  TX Fort Worth 76123 9660 Ten Gallon Drive (817) 813-2225 Kevin Hua  TX Georgetown 78626 900 North Austin Ave., Suite 502 (512) 688-5331 Russell Kriewald  TX Grand Prairie 75052 3148 State Hwy 161, Ste. 430 (817) 373-5076 Kevin Hua  TX Harlingen 78552 2205 W Lincoln Street (956) 230-1715 Jorge Enrique Talamas  Tafich  TX Houston 77098 2621 S. Shepherd, Suite #145 (713) 520-5030 Ben Crawford  TX Houston 77055 9778 Katy Freeway,  Suite #325 (713) 461-5030 Ben Crawford  TX Houston 77065 12020 FM 1960 West, Suite #980 (281) 517-0800 Stacey Lee  TX Houston 77094 19740 Katy Freeway (281) 398-3700 Stacey Lee  TX Houston 77025 3177 W. Holcombe Blvd. (713) 588-0858 Dr. Barrett Terry  TX Houston 77007 174 Yale Street, Suite #500 (713) 588-0859 Ben Crawford  TX Houston 77079 14008 Memorial Drive, Unit E (281) 497-1400 Charlie Rice  TX Houston 77063 9650 Westheimer Road, Unit #300 (713) 787-6500 Vincent Mai  TX Houston 77096 360 Meyerland Plaza Mall (713) 588-0871 Ben Crawford  TX Houston 77070 10927 Louetta Road, Suite #220 (281) 378-7631 Noah Stone  TX Houston 77056 5885 San Felipe, Suite 275 (713) 782-5030 Ben Crawford  TX Houston 77095 7037 Highway 6 North (832) 539-4448 Stacey Lee  TX Houston 77081 5409 Rice Blvd (713) 664-5030 Ben Crawford  TX Houston 77008 2105 Yale Street (713) 239-2392 Ben Crawford  TX Houston 77007 5801 Memorial Drive Suite D (713) 434-6930 Ben Crawford  TX Houston 77006 120 Westheimer Rd, Suite B (832) 849-0955 Ben Crawford  TX Houston 77092 11350 Northwest Fwy, Suite D (713) 492-0334 Ben Crawford  TX Humble 77346 7116 FM1960 E (281) 603-9628 Gayland Lee  TX Hurst 76053 760 W. Pipeline Rd, Suite 202 (817) 616-5009 Phil Davis  TX Hutto 78634 2098 Muirfield Bend Dr. Suite 125 (737) 210-5701 James Fender  





 






  {WS087179v1 } 152  State City Zip Address Phone Owner Name  TX Irving 75039 6761 N. Macarthur Blvd., Suite 100 (972) 831-1111 Phil Davis  TX Katy 77494 6725 S. Fry Road, Suite #500 (281) 395-0500 Stacey Lee  TX Katy 77494 27120 Fulshear Bend Dr., Suite 300 (346) 707-3000 Dr. Volkan Guzel  TX Katy 77449 22720 Morton Ranch Rd., Suite  #120  (832) 271-4234 Gayland Lee  TX Killeen 76549 1103 West Stan Schlueter Loop,  Building B, Suite 500  (254) 781-2003 Drew Perkins  TX Kingwood 77345 4521 Kingwood Dr. suite 160 (832) 644-5916 Gayland Lee  TX League City 77573 1620 W. FM 646, Suite C (281) 724-0088 Barbot McNabb  TX Lubbock 79407 1901 Quaker Avenue, Suite #104 (806) 785-2300 Ronald Bostick  TX Magnolia 77354 6519 FM 1488, Suite #513 (936) 447-9232 Noah Stone  TX Mansfield 76063 1560 E Debbie Ln, suite 104 (817) 453-8190 Vincent Mai  TX McKinney 75070 6150 West Eldorado Parkway (972) 540-7807 Phil Davis  TX McKinney 75071 1871 N. Lake Forest Drive, Suite  300  (972) 848-6295 Phil Davis  TX Mesquite 75150 1519 N. Town East Blvd. Suite 200 (214) 617-1230 Phil Davis  TX Midland 79707 4400 N Midland Drive Suite 401 (432) 218-7600 William Lee Hilliard DC  TX Mission 78572 2401 E. Expressway 83, Suite #300 (956) 584-3311 Leo Thatcher Jr., DC  TX Murphy 75094 222 E FM 544, Suite 204 (972) 426-9396 Phil Davis  TX New Braunfels 78132 1659 State Hwy 46 West, Suite 170 (830) 224-2654 Reginald Lal  TX North Richland  Hills  76182 9120 North Tarrant Pkwy, Suite  140  (817) 605-9355 Phil Davis  TX Oak Cliff 75211 1515 N. Cockrell Hill Rd. #104 : (972) 736-9710 Phil Davis  TX Pasadena 77505 5681 Fairmont Parkway, Suite A (832) 672-5212 Timothy McKinley, DC  TX Pearland 77584 2810 Business Center Drive, Suite  #134  (281) 205-0077 Barbot McNabb  TX Pearland 77581 2680 Pearland Pkwy Suite 140 (346) 229-5810 Barbot McNabb  TX Plano 75024 8240 Preston Road, Suite #165 (214) 872-4988 Phil Davis  TX Prosper 75078 4740 West University, suite 140 (469) 481-6496 Phil Davis  TX Red Oak 75154 278 E. Ovilla Road (972) 617-7700 Jack Nunn, DC  TX Richardson 75082 1415 E. Renner Rd. #220 (972) 234-4333 Phil Davis  TX Rosenberg 77469 4130 FM 762 Suite 300 (281) 232-4040 Dr. Volkan Guzel  TX Round Rock 78664 1700 E. Palm Valley Road, Suite #  400  (512) 248-1234 Larry D. Maddalena, DC  TX Round Rock 78664 737 Louis Henna Blvd., Suite 200 (512) 953-5800 Larry D. Maddalena, DC  TX Rowlett 75088 3005 Lakeview Pkwy #101 (972) 475-0025 Phil Davis  TX San Antonio 78231 10003 NW Military Highway, Suite  #2110  (210) 614-2556 Reginald Lal  TX San Antonio 78249 5238 DeZavala Road, Suite #116 (210) 614-2557 Reginald Lal  TX San Antonio 78249 9110 N. Loop 1604 W. Suite 109 (210) 521-2183 Larry D. Maddalena, DC  TX San Antonio 78253 5519 N. W. Loop 1604, Suite 103 (210) 816-3620 Russell Kriewald  TX San Antonio 78232 1724 N. Loop 1604 E., Suite 120 (210) 375-3042 Donald Daniels, DC  TX San Antonio 78247 2935 Thousand Oaks Dr., Suite 1 (210) 396-7669 Donald Daniels, DC  TX Southlake 76092 1161 E. Southlake Blvd., Suite 210 (817) 488-8845 Phil Davis  TX Spring 77379 8701 Spring Cypress Road, Suite B (832) 559-5546 Noah Stone  TX Spring 77379 21212 Kuykendahl Road, Suite J (832) 843-7640 Noah Stone    {WS087179v1 } 153  State City Zip Address Phone Owner Name  TX Sugar Land 77478 15870 Southwest Freeway, Suite  #100  (281) 265-1005 Joseph Craft  TX Sugar Land 77479 18841 University Blvd, STE 410 (281) 888-0197 Joseph Craft  TX Temple 76502 3038 South 31st Street (254) 239-5302 Drew Perkins  TX The Woodlands 77380 9595 Six Pines Drive, Suite #1470 (281) 465-8555 Noah Stone  TX The Woodlands 77389 26400 Kuykendahl suite A #115 (281) 255-2440 Noah Stone  TX Universal City 78148 902 Kitty Hawk, St. 180 (210) 741-8472 Donald Daniels, DC  TX Waco 76711 2324 Marketplace Dr. Suite 115 (254) 300-5538 Drew Perkins DC  TX Webster 77598 19431 Gatebrook Drive, #2 (281) 823-9281 Barbot McNabb  TX West Lake Hills 78646 701 S Capital of Texas Hwy Suite  D475  (512) 494-5444 Kevin Stutz  UT American Fork 84003 356 North 750 West, Unit D-1 (801) 528-7138 Chris O'Neal  UT Cottonwood Heights 84121 6910 Highland Drive (801) 943-3163 Bradley J. Hendricks, DC  UT Draper 84020 213 E 12300 S H-2 (385) 213-7990 Dr. Paul Davis  UT Farmington 84025 158 N. Central Ave (385) 220-2100 Chris O'Neal  UT Layton 84041 210 South Fort Ln., Suite 4 (385) 236-0738 Chris O'Neal  UT Logan 84341 1430 N Main St., Suite 120 (435) 799-3905 Jason Kenney  UT Orem 84097 575 E. University Parkway, Suite  M222  (385) 203-7100 Chris O'Neal  UT Park City 84098 1570 Newpark Blvd. Suite D-3 (435) 602-1316 Thaddeus Jacobs  UT Riverdale 84405 1061 W. Riverdale Rd. (385) 240-0850 Chris O'Neal  UT Salt Lake City 84106 1126 E. 2100 S. (801) 467-8683 Dr. Ryan Rowell  UT Sandy 84070 9192 South Village Shop Drive (801) 849-9930 Paul Davis, DC  UT South Jordan 84095 11463 S. District Drive, Suite #100 (385) 275-0600 Chris O'Neal  UT Spanish Fork 84660 409 E 1000 N (801) 894-9110 Mike Starkey  UT St. George 84790 599 South Mall Drive, Space K-4 (435) 248-0676 Julie Cluff  UT West Bountiful 84010 255 North 500 West, Suite A1 (385) 217-6946 Chris O’Neal  UT West Jordan 84084 7643 S Jordan Landing Blvd, #140 (801) 508-4853 Julie Cluff  UT West Valley City 84120 5567 West High Market Dr, Suite  K-300  (385) 252-4476 Julie Cluff  VA Alexandria 22302 3690M King Street (571) 312-0624 Gordon Thornton  VA Alexandria 22315 6454 Old Beulah Street (703) 372-5371 Gordon Thornton  VA Fairfax 22033 13037-B Lee Jackson Memorial  Hwy.  (703) 996-4391 Jarod Rehmann, DC  VA Glen Allen 23060 11301 West Broad St  #107 (804) 684-8008 Gordon Thornton  VA Midlothian 23114 136 Charter Colony Pkwy. (804) 894-9200 Gordon Thornton  VA Richmond 23230 1601 Willow Lawn Dr. 304D (804) 545-1022 Gordon Thornton  VA Stafford 22554 325 Garrisonville Road, Suite #102 (540) 416-1104 Wegayehu Gizaw  VA Sterling 20166 22000 Dulles Retail Center, Suite  108  (703) 318-3147 Gordon Thornton  WA Bellevue 98007 70 148TH Avenue SE (425) 449-8429 Witta "Wynn"  Payackapan  WA Bothell 98021 1427 228th St. SE, STE D2 (425) 908-7923 Witta "Wynn"  Payackapan  WA Lynnwood 98036 6208 196th Street SW, Suite #103 (425) 967-8898 Chris O'Neal  WA Mukilteo 98275 11700 Mukilteo Speedway, Suite  203  (425) 405-3923 Richard Greenwell    {WS087179v1 } 154  State City Zip Address Phone Owner Name  WA Redmond 98052 17875 Redmond Way, Suite #160 (425) 256-3074 Witta "Wynn"  Payackapan  WA Renton 98055 10705 SE Carr Rd. (425) 264-5092 Witta "Wynn"  Payackapan  WA Vancouver 98683 305 SE Chkalov Drive, Suite 160 (360) 718-7410 Chris O'Neal  WA Vancouver 98665 7901 NE 6th St., Suite 105 (360) 975-4151 Chris O'Neal  WI Brookfield 53005 17000 W. Bluemound Road, Unit  #105  (262) 649-2075 John Gawronski  WI Fitchburg 53711 6317 McKee Road, suite 400 (608) 807-5913 Jeffrey Bosco  WI Madison 53719 728 S. Gammon Rd. (608) 216-2841 Jeffrey Bosco  WI Madison 53704 4706 E. Towne Blvd. (608) 561-4207 Jeffrey Bosco    Franchisees With Signed Franchise Agreements  But Outlet Not Yet Opened as of December 31, 2020     State City Address Phone Owner Name  AL Birmingham To Be Determined (615) 293-7723 Atul "Ash" Kumar  AL Daphne To Be Determined (256) 590-9326 James Wesson  AL Fairhope To Be Determined (256) 590-9326 James Wesson  AL Hoover To Be Determined (615) 293-7723 Atul "Ash" Kumar  AL Mobile To Be Determined (256) 590-9326 James Wesson  AL Prattville To Be Determined (334) 685-0323 Artresha Brown  AL To Be Determined To Be Determined (404) 797-6088 Patrick Greco, DC  AL To Be Determined To Be Determined (205) 393-4308 Bryan McDonald  AR Bentonville To Be Determined (205) 901-3502 Dylan Breeding  AR Rogers To Be Determined (205) 901-3502 Dylan Breeding  AR Springdale To Be Determined (205) 901-3502 Dylan Breeding  AR To Be Determined To Be Determined (205) 901-3502 Dylan Breeding  AR To Be Determined To Be Determined (205) 901-3502 Dylan Breeding  AZ Apache Junction To Be Determined (310) 467-6524 Aaron Shakarian  AZ Litchfield Park To Be Determined (602) 405-0558 Tony Di Giuseppe  CA Castro Valley 20633 Rustic Drive Castro  Valley CA 94546  (415) 515-0493 Brian Lancaster  CA Concord To Be Determined (415) 515-0493 Brian Lancaster  CA Fremont 35650 Fremont Blvd. Unit #4  Fremont CA 94536  (760) 383-1862 Reginald Lal  CA Fresno To Be Determined (480) 392-2810 Daniel Rae D.C.  CA Hawthorne To Be Determined (602) 330-2744 Stephanie McRae  CA Pleasanton Rosewood Dr Suite 1B  Pleasanton CA 94588  (760) 383-1862 Reginald Lal  CA Port Hueneme To Be Determined (310) 467-6524 Aaron Shakarian  CA Riverside To Be Determined (310) 721-9331 Melissa Stubbs  CA Sacramento 8798 Calvine Road (Suite TBD)  Sacramento CA 95828    (805) 451-3281 Chris O'Neal  CA San Rafael To Be Determined (760) 383-1862 Reginald Lal  CO Denver To Be Determined (303) 594-9333 Jason Hatfield  CO Greeley 4239 Centerplace Dr., Unit 1D  Greeley CO 80634  (303) 918-0370 Jeremy Casagrande, DC  DC Washington D.C. To Be Determined (704) 575-3632 Gordon Thornton    {WS087179v1 } 155  State City Address Phone Owner Name  FL Altamonte Springs To Be Determined (407) 341-3792 Samuel "Toby"  Hines  FL Bradenton To Be Determined (720) 275-0974 Ernest 'Ernie" Arellano  FL Bradenton To Be Determined (720) 275-0974 Ernest 'Ernie" Arellano  FL Clearwater To Be Determined (727) 424-9747 Richard van De Steeg  FL Coral Springs To Be Determined (469) 223-8983 Kevin Hua  FL DeLand To Be Determined (407) 408-7283 Todd Stewart  FL Hialaiah To Be Determined (469) 223-8983 Kevin Hua  FL Hialaiah Gardens To Be Determined (469) 223-8983 Kevin Hua  FL Kendal To Be Determined (469) 223-8983 Kevin Hua  FL Lauderdale To Be Determined (469) 223-8983 Kevin Hua  FL Miami To Be Determined (469) 223-8983 Kevin Hua  FL Miami To Be Determined (469) 223-8983 Kevin Hua  FL Miami To Be Determined (469) 223-8983 Kevin Hua  FL Miami To Be Determined (469) 223-8983 Kevin Hua  FL Miami To Be Determined (469) 223-8983 Kevin Hua  FL Miramar To Be Determined (404) 457-4552 Kevin Minter  FL Naples To Be Determined (404) 316-1038 Jeff McGinty  FL Orlando To Be Determined (407) 341-3792 Samuel "Toby"  Hines  FL Orlando To Be Determined (407) 341-3792 Samuel "Toby"  Hines  FL Pensacola To Be Determined (713) 660-9000 Cliff Haigler  FL Pompano Beach To Be Determined (469) 223-8983 Kevin Hua  FL Port St. Lucie To Be Determined (314) 540-7371 Lon Bernstein  FL Sarasota To Be Determined (720) 275-0974 Ernest 'Ernie" Arellano  FL To Be Determined To Be Determined  Timothy O’Grady  FL Valrico To Be Determined (314) 498-2558 Alexandros Pierroutsakos  FL West Palm Beach 801 Village Blvd, Suite 207 West  Palm Beach FL 33409  (856) 981-0068 Todd Bogos DC  GA Athens To Be Determined (512) 914-4253 Ketan Bhagat  GA Canton or Rome To Be Determined (404) 539-4469 Dan Kjaergaard  GA Carrollton To Be Determined (770) 318-9404 Randall "Randy" Hanscom  GA Fayetteville To Be Determined (770) 328-3706 Paul Kaiser  GA McDonough To Be Determined (770) 328-3706 Paul Kaiser  GA Ooltewah To Be Determined (480) 861-6899 Timothy Vitullo  GA Rome To Be Determined (404) 539-4469 Dan Kjaergaard  GA Savannah To Be Determined (912) 667-7585 Robyn Meglin  GA TBD To Be Determined (404) 663-5686 Kenneth Michaud  GA TBD To Be Determined (404) 797-6088 Patrick Greco, DC  GA TBD To Be Determined (404) 797-6088 Patrick Greco, DC  GA TBD To Be Determined (678) 770-3436 Shriniwas Dulori  GA TBD To Be Determined (678) 770-3436 Shriniwas Dulori  GA To Be Determined To Be Determined (404) 759-7204 Lawrence Rich  GA To Be Determined To Be Determined (404) 759-7204 Lawrence Rich  GA Tucker To Be Determined (404) 274-1437 Randy Merrill  GA West Cobb To Be Determined (404) 759-7204 Lawrence Rich  IA Cedar Rapids To Be Determined (319) 929-7853 Jerry Akers  





 






  {WS087179v1 } 156  State City Address Phone Owner Name  ID Ammon To Be Determined (801) 913-7560 David Essuman  ID Boise To Be Determined (602) 405-0558 Tony Di Giuseppe  ID Coeur d'Alene To Be Determined (602) 405-0558 Tony Di Giuseppe  ID Meridian To Be Determined (602) 405-0558 Tony Di Giuseppe  IL Bolingbrook To Be Determined (512) 415-6405 Donald Daniels, DC  IN Greenwood To Be Determined (317) 441-4862 Bree Emsweller  IN TBD To Be Determined (270) 860-7099 Jennifer Rutherford  KY Bowling Green To Be Determined (615) 429-8245 Barry Goodman  KY Florence To Be Determined (423) 987-6980 Catherine Abrams  KY tbd To Be Determined (618) 704-8070 Jonathan Stampfli  KY tbd To Be Determined (618) 704-8070 Jonathan Stampfli  KY tbd To Be Determined (618) 704-8070 Jonathan Stampfli  KY TBD To Be Determined (217) 413-8155 Maira Dawood  LA Denham Springs To Be Determined (318) 401-1340 Erich Crawford  LA TBD To Be Determined (318) 401-1340 Erich Crawford  LA TBD To Be Determined (870) 918-7424 James Black  LA TBD To Be Determined (870) 918-7424 James Black  MD Lanham  To Be Determined (301) 442-3859 Imari Niles  MD Laurel To Be Determined (301) 442-3859 Imari Niles  MI To Be Determined To Be Determined (516) 659-8920 Jeffrey Rosenberg D.C.  MN Coon Rapids To Be Determined (612) 481-1161 Aaron Reed  MN Minneapolis To Be Determined (612) 618-1349 Gary Meyers  MN St. Paul To Be Determined (612) 730-9842 Chad Johnson  MO Eureka To Be Determined (314) 322-9365 Matthew Wise  MO Florissant To Be Determined (314) 495-4930 Dr. Mark Holland  MO O' Fallon To Be Determined (314) 368-4059 Greg Busch  MO St. Louis To Be Determined (314) 495-4929 Dr. Mark Holland  MO St. Louis To Be Determined (314) 495-4928 Dr. Mark Holland  MO St. Louis To Be Determined (708) 369-5145 Kristian Hammond, DC  MS Southaven Miss. To Be Determined (901) 921-4811 Pat Kolwaite, DC  MS To Be Determined To Be Determined (256) 348-8341 Richard MacNealy  MS To Be Determined To Be Determined (256) 348-8341 Richard MacNealy  MS To Be Determined To Be Determined (256) 348-8341 Richard MacNealy  NC Cary To Be Determined (919) 744-1975 Heather Sefried, DC  NC Charlotte To Be Determined (704) 906-7922 Susan Train DC  NC Charlotte To Be Determined (704) 841-2852 Deborah Hemmingsen  NC Garner To Be Determined (919) 744-1975 Heather Sefried, DC  NC Gastonia To Be Determined (704) 975-8352 Alexander Klaus  NC Greensboro or Fayetteville,  NC  To Be Determined (336) 601-2926 Paul Trindel  NC Greensboro or Fayetteville,  NC  To Be Determined (336) 601-2926 Paul Trindel  NC Greenville To Be Determined (919) 744-1974 David Sefried, DC  NC Mooresville To Be Determined (704) 975-8352 Alexander Klaus  NC Southern Pine To Be Determined (910) 639-4712 John Cole  NC To Be Determined To Be Determined (414) 419-0880 Ahmed Migdadi    {WS087179v1 } 157  State City Address Phone Owner Name  NC To Be Determined To Be Determined (414) 419-0880 Ahmed Migdadi  NC Wilmington To Be Determined (704) 975-8352 Alexander Klaus  NE Omaha To Be Determined (402) 917-8236 Thomas Fitzpatrick  NE To Be Determined To Be Determined (402) 917-8236 Thomas Fitzpatrick  NH Bedford To Be Determined (617) 590-1000 Scott Goodrich  NJ Bloomfield To Be Determined (914) 907-1963 Eric Seward  NJ Hasbrouck Heights To Be Determined (914) 907-1963 Eric Seward  NJ Livingston To Be Determined (914) 907-1963 Eric Seward  NJ Wall Township To Be Determined (732) 998-1942 Jason Bowers D.C.  NV Carson City 5110 Mae Anne Ave., Suite 507  Reno NV 89523    (805) 451-3281 Chris O'Neal  OH Beaver Creek To Be Determined (803) 414-6888 Michael Brubaker  OH Cincinnati To Be Determined (360) 521-8680 Dr. Peter Phillips  OH Mayfield Heights To Be Determined (360) 521-8680 Dr. Peter Phillips  OH Mentor To Be Determined (360) 521-8680 Dr. Peter Phillips  OH Middleburg Heights To Be Determined (360) 521-8680 Dr. Peter Phillips  OH Strongsville To Be Determined (440) 840-1278 Brock Thompson  OH University Heights 13916 Cedar Rd., University  Heights OH 4418  (440) 840-1278 Brock Thompson  OH University Heights To Be Determined (360) 521-8680 Dr. Peter Phillips  OH West Chester To Be Determined (360) 521-8680 Dr. Peter Phillips  OK Broken Arrow To Be Determined (630) 209-0532 Coreen Cammarano  OK Moore To Be Determined (469) 223-8983 Kevin Hua  OK Norman To Be Determined (469) 223-8983 Kevin Hua  OK Oklahoma City To Be Determined (405) 408-1222 Brent Siemens  OK Owasa To Be Determined (630) 209-0532 Coreen Cammarano  OK Tulsa To Be Determined (630) 209-0532 Coreen Cammarano  OK Yukon To Be Determined (469) 223-8983 Kevin Hua  OR Portland To Be Determined (805) 451-3281 Chris O'Neal  SC Greenville To Be Determined (864) 415-4191 Mici Fluegge  SC Greenwood To Be Determined (843) 607-2481 Michael Spivey  SC North Augusta To Be Determined (843) 607-2481 Michael Spivey  TN East Nashville To Be Determined (858) 692-4590 Christopher Kemper  TN Hamilton To Be Determined (480) 861-6899 Timothy Vitullo  TN Hermitage To Be Determined (615) 293-7723 Atul "Ash" Kumar  TN Jackson To Be Determined (615) 429-8245 Barry Goodman  TN Melrose To Be Determined (858) 692-4590 Christopher Kemper  TN Murfreesboro To Be Determined (858) 692-4590 Christopher Kemper  TN Nashville 7630 Highway 70 South Suite  302, Nashville, TN 37221  (615) 429-8245 Barry Goodman  TN Smyrna To Be Determined (615) 293-7723 Atul "Ash" Kumar  TN Spring Hill To Be Determined (615) 293-7723 Atul "Ash" Kumar  TX Abilene To Be Determined (575) 791-8268 William Lee Hilliard DC  TX Beltway 8 and W Lake  Houston Pkwy and  Channelview  To Be Determined (214) 274-1078 Vincent Mai    {WS087179v1 } 158  State City Address Phone Owner Name  TX Beltway 8 and W Lake  Houston Pkwy and  Channelview  To Be Determined (214) 274-1078 Vincent Mai  TX Conroe To Be Determined (832) 527-4119 Noah Stone  TX East Woodlands To Be Determined (832) 527-4119 Noah Stone  TX El Paso To Be Determined (806) 441-9094 Ronald Bostick  TX El Paso To Be Determined (806) 441-9094 Ronald Bostick  TX El Paso To Be Determined (806) 441-9094 Ronald Bostick  TX El Paso To Be Determined (806) 441-9094 Ronald Bostick  TX Friendswood To Be Determined (360) 220-1832 Barbot McNabb  TX Friendswood To Be Determined (360) 220-1832 Barbot McNabb  TX Frisco To Be Determined (215) 594-9166 Philip Davis  TX Houston To Be Determined (832) 643-5636 Dr. Volkan Guzel  TX Houston To Be Determined (832) 659-5913 Brian Maguire  TX Irving To Be Determined (215) 594-9166 Philip Davis  TX Lake Worth To Be Determined (214) 274-1078 Vincent Mai  TX Lakeway To Be Determined (512) 970-5979 Kevin Stutz  TX Laredo To Be Determined (512) 431-2275 Glen Shillinglaw  TX Lubbock To Be Determined (806) 441-9094 Ronald Bostick  TX MacAllen To Be Determined (956) 600-5195 Leo Thatcher Jr., DC  TX Odessa To Be Determined (575) 791-8268 William Lee Hilliard DC  TX Plano  To Be Determined (630) 803-1541 Phil Davis  TX Rockwall To Be Determined (469) 223-8983 Kevin Hua  TX San Angelo To Be Determined (325) 656-9752 Benjamin Storey  TX San Antonio  To Be Determined (512) 415-6405 Donald Daniels, DC  TX San Antonio To Be Determined (512) 415-6405 Donald Daniels, DC  TX San Antonio To Be Determined (760) 383-1862 Reginald Lal  TX San Antonio To Be Determined (760) 383-1862 Reginald Lal  TX San Marcos To Be Determined (760) 383-1862 Reginald Lal  TX To Be Determined To Be Determined (432) 557-1955 Billy Perkins  TX To Be Determined To Be Determined (214) 876-3777 Jody O'Donnell - all docs  to list LLC  TX To Be Determined To Be Determined (214) 876-3777 Jody O'Donnell - all docs  to list LLC  TX To Be Determined To Be Determined (214) 876-3777 Jody O'Donnell - all docs  to list LLC  TX To Be Determined To Be Determined (214) 876-3777 Jody O'Donnell - all docs  to list LLC  TX To Be Determined To Be Determined (214) 274-1078 Vincent Mai  TX To Be Determined To Be Determined (214) 274-1078 Vincent Mai  TX To Be Determined To Be Determined (214) 274-1078 Vincent Mai  TX Tomball To Be Determined (832) 527-4119 Noah Stone  TX Weatherford, Lake Worth,  South Arlington, Crowley  Duncanville  To Be Determined (214) 274-1078 Vincent Mai  TX Weatherford, Lake Worth,  South Arlington, Crowley  Duncanville  To Be Determined (214) 274-1078 Vincent Mai    {WS087179v1 } 159  State City Address Phone Owner Name  TX Weatherford, Lake Worth,  South Arlington, Crowley  Duncanville  To Be Determined (214) 274-1078 Vincent Mai  TX Wichita Falls To Be Determined (575) 791-8268 William Lee Hilliard DC  UT Holladay To Be Determined (775) 313-4448 Dr. Ryan Rowell  UT Ogden To Be Determined (805) 451-3281 Chris O'Neal  UT Salt Lake City To Be Determined (775) 313-4448 Dr. Ryan Rowell  UT Saratoga Springs  To Be Determined (805) 451-3281 Chris O'Neal  UT Taylorsville To Be Determined (805) 451-3281 Chris O'Neal  VA Fredericksburg To Be Determined (540) 642-2976 Andrew Collins  VA Woodbridge To Be Determined (570) 497-9478 Wegayehu Gizaw  WA Federal Way To Be Determined (408) 315-4651 Jason Kenney  WA Kent To Be Determined (408) 315-4651 Jason Kenney  WA Spokane To Be Determined (602) 405-0558 Tony Di Giuseppe  WA Spokane To Be Determined (602) 405-0558 Tony Di Giuseppe  WA Spokane To Be Determined (602) 405-0558 Tony Di Giuseppe  WA Tacoma To Be Determined (408) 315-4651 Jason Kenney  WI Madison To Be Determined (608) 234-3955 Jeffrey Bosco  WI To Be Determined To Be Determined (715) 498-9184 Melanie Gawronski      The following lists the name, city and state, and the current business telephone number (or, if unknown, the last known  home telephone number) of Franchisees who had an opened outlet terminated, canceled, not renewed, or otherwise  voluntarily or involuntarily ceased to do business under the franchise agreement with us during our most recently  completed fiscal year or who had not communicated with us within 10 weeks of the issuance date of this Disclosure  Document:      State City Phone Owner Name  Idaho Meridian (208) 391-3534 Britney Stokes  Indiana Noblesville (317) 773-3133 Charlie Marsh  Massachusetts Burlington (781) 365-0620 David Wood  New Jersey Englewood (201) 568-5968 James Metcalfe  Georgia* Atlanta (404) 892-1004 Brian Veal  Virginia* Manassas (404) 316-1038 Jarod Rehmann, DC  Illinois* Oswego (773) 230-8087 Aleksander Ciupek        *These outlets were terminated prior to opening.      





 






  {WS087179v1 } 160    EXHIBIT G  FORM OF UCC-1 FINANCING STATEMENT      {WS087179v1 } 161                                UCC FINANCING STATEMENT   FOLLOW INSTRUCTIONS (front and back) CAREFULLY    A.  NAME & PHONE OF CONTACT AT FILER [optional]       B.  SEND ACKNOWLEDGMENT TO:  (Name and Address)            THE ABOVE SPACE IS FOR FILING OFFICE USE ONLY  1.  DEBTOR’S EXACT FULL LEGAL NAME - insert only one debtor name (1a or 1b) – do not abbreviate or combine names      OR 1a. ORGANIZATION’S NAME    1b. INDIVIDUAL’S LAST NAME    FIRST NAME    MIDDLE NAME    SUFFIX          1c. MAILING ADDRESS    TOWN    STATE    POSTAL CODE    COUNTRY    1d. TAX ID #: SSN OR EIN ADD’L INFO RE  ORGANIZATION  DEBTOR  1e. TYPE OF ORGANIZATION    1f. JURISDICTION OF ORGANIZATION    1g. ORGANIZATIONAL ID #, if any   ◻ NONE  2.  ADDITIONAL DEBTOR’S EXACT FULL LEGAL NAME - insert only one debtor name (2a or 2b) – do not abbreviate or combine names  OR 2a. ORGANIZATION’S NAME    2b. INDIVIDUAL’S LAST NAME    FIRST NAME    MIDDLE NAME SUFFIX    2c. MAILING ADDRESS    TOWN    STATE    POSTAL CODE    COUNTRY    2d. TAX ID #: SSN OR EIN ADD’L INFO RE  ORGANIZATION  DEBTOR  2e. TYPE OF ORGANIZATION    2f. JURISDICTION OF ORGANIZATION 2g. ORGANIZATIONAL ID #, if any   ◻ NONE  3.  SECURED PARTY’S NAME (or NAME of TOTAL ASSIGNEE of ASSIGNOR S/P) - insert only one secured party name (3a or 3b)  OR  3a. ORGANIZATION’S NAME      3b. INDIVIDUAL’S LAST NAME    FIRST NAME    MIDDLE NAME SUFFIX  3c. MAILING ADDRESS         TOWN    STATE    POSTAL CODE    COUNTRY      {WS087179v1 } 162  4.  This FINANCING STATEMENT covers the following collateral:      All of Debtor’s inventory, equipment, furnishings, fixtures, and supplies now owned or after-acquired; all of Debtor’s  accounts now existing or subsequently arising, together with all interest of Debtor, now existing or subsequently  arising, together with all chattel paper, documents, and instruments relating to such accounts; all of Debtor’s contract  rights, now existing or subsequently arising; and all of Debtor’s general intangibles, now owned or existing, or after- acquired or subsequently arising.    5.  ALTERNATIVE DESIGNATION [if applicable]:    □ LESSEE/LESSOR    □ CONSIGNEE/CONSIGNOR    □ BAILEE/BAILOR    □ SELLER/BUYER     □ AG. LIEN     □ NON-UCC FILING  6.  □This FINANCING STATEMENT is to be filed [for record] (or recorded) in the REAL   ESTATE RECORDS.  Attach Addendum [if applicable]  7. Check to REQUEST SEARCH REPORT(S) on Debtor(s)    □ All Debtors    □ Debtor 1    □ Debtor 2   [ADDITIONAL FEE] [optional]  8.  OPTIONAL FILER REFERENCE DATA    FILING OFFICER COPY – NATIONAL UCC FINANCING STATEMENT (FORM UCC1) (REV. 07/29/98)   Instructions for National UCC Financing Statement (Form UCC1)      Please type or laser-print this form.  Be sure it is completely legible.  Read all Instructions, especially Instruction 1; correct Debtor name is  crucial.  Follow Instructions completely.  Fill in form very carefully; mistakes may have important legal consequences.  If you have questions, consult your attorney.  Filing  office cannot give legal advice.  Do not insert anything in the open space in the upper portion of this form; it is reserved for filing office use.  When properly completed, send Filing Office Copy, with required fee, to filing office.  If you want an acknowledgment, complete  item B and, if filing in a filing office that returns an acknowledgment copy furnished by filer, you may also send  Acknowledgment Copy; otherwise detach.  If you want to make a search request, complete item 7 (after reading instruction 7  below) and send Search Report Copy, otherwise detach.  Always detach Debtor and Secured Party Copies.  If you need to use attachments, use 8-1/2 X 11 inch sheets and put at the top of each sheet the name of the first Debtor, formatted exactly as it  appears in item 1 of this form; you are encouraged to use Addendum (Form UCC1Ad).  A. To assist filing offices that might wish to communicate with filer, filer may provide information in item A.  This item is optional.  B. Complete item B if you want an acknowledgment sent to you.  If filing in a filing office that returns an acknowledgment copy furnished by  filer, present simultaneously with this form a carbon or other copy of this form for use as an acknowledgment copy.    1. Debtor name:  Enter only one Debtor name in item 1, an  organization’s name (1a) or an individual’s name (1b).  Enter Debtor’s exact full legal name.  Don’t abbreviate.  1a. Organization Debtor.  “Organization” means an entity  having a legal identity separate from its owner. A  partnership is an organization; a sole proprietorship is  not an organization, even if it does business under a trade  name. If Debtor is a partnership, enter exact full legal  name of partnership; you need not enter names of  partners as additional Debtors. If Debtor is a registered  organization (e.g., corporation, limited partnership,  limited liability company), it is advisable to examine  Debtor’s current filed charter documents to determine  Debtor’s correct name, organization type, and  jurisdiction of organization.  1b. Individual Debtor.  “Individual” means a natural person  and a sole proprietorship, whether or not operating under  a trade name. Don’t use prefixes (Mr., Mrs., Ms.). Use  suffix box only for titles of lineage (Jr., Sr., III) and not  for other suffixes or titles (e.g., M.D.). Use married  woman’s personal name (Mary Smith, not Mrs. John  Smith). Enter individual Debtor’s family name (surname)  in Last Name box, first given name in First Name box,  and all additional given names in Middle Name box.  For both organization and individual Debtors:  Don’t’ use  Debtor’s trade name, DBA, AKA, FKA, Division name,  etc. in place of or combined with Debtor’s legal name; you  may add such other names as additional Debtors if you  wish (but this is neither required nor recommended.  1c. An address is always required for the Debtor named in 1a  or 1b.  1d. Debtor’s taxpayer identification number (tax ID #) –  social security number or employer identification number  – may be required in some states.  1e,f,g. “Additional information re organization Debtor” is  always required. Type of organization and jurisdiction of  organization as well as Debtor’s exact legal name can be  determined from Debtor’s current filed charter  document.  Organizational ID #, if any, is assigned by the  agency where the charter document was filed; this is  different from taxpayer ID #; this should be entered  preceded by the 2-character U.S. Postal identification of  state of organization if one of the United States (e.g.,  CA12345, for a California corporation whose  organizational ID # is 12345); if agency does not assign  organizational ED #, check box in item 1g indicating    {WS087179v1 } 163  “none.”  Note: If Debtor is a trust or a trustee acting with respect to  property held in trust, enter Debtor’s name in item 1 and  attach Addendum (Form UCC1Ad) and check appropriate  box in item 17.  If Debtor is a decedent’s estate, enter name of  deceased individual in item 1b and attach Addendum (Form  UCC1Ad) and check appropriate box in item 17.  If Debtor is  a transmitting utility or this Financing Statement is filed in  connection with a Manufactured-Home Transaction or a  Public-Finance Transaction as defined in applicable  Commercial Code, attach Addendum (Form UCC1Ad) and  check appropriate box in item 18.  2. If an additional Debtor is included, complete item 2,  determined and formatted per Instruction 1. To include  further additional Debtors, or one or more additional  Secured Parties, attach either Addendum (Form  UCC1Ad) or other additional page(s), using correct name  format. Follow Instruction 1 for determining and  formatting additional names.  3. Enter information for Secured Party or Total Assignee,  determined and formatted per Instruction 1.  If there is  more than one Secured Party, see Instruction 2.  If there  has been a total assignment of the Secured Party’s interest  prior to filing this form, you may either (1) enter Assignor  S/P’s name and address in item 3 and file an Amendment  (Form UCC3) [see item 5 of that form]; or (2) enter Total  Assignee’s name and address in item 3 and, if you wish,  also attaching Addendum (Form UCC1Ad) giving  Assignor S/Ps name and address in item 12.  4. Use item 4 to indicate the collateral covered by this  Financing Statement.  If space in item 4 is insufficient, put  the entire collateral description or continuation of the  collateral description on either Addendum (Form  UCC1Ad) or other attached additional page(s).  5. If filer desires (at filer’s option) to use titles of lessee and  lessor, or consignee and consignor, or seller and buyer (in  the case of accounts or chattel paper), or bailee and bailor  instead of Debtor and Secured Party, check the  appropriate box in item 5.  If this is an agricultural lien  (as defined in applicable Commercial Code) filing or is  otherwise not a UCC security interest filing (e.g., a tax  lien, judgment lien, etc.), check the appropriate box in  item 5, complete items 1-7 as applicable and attach any  other items required under other law.  6. If this Financing Statement is filed as a fixture filing or if  the collateral consists of timber to be cut or as-extracted  collateral, complete items 1-5, check the box in item 6, and  complete the required information (items 13, 14 and/or 15  on Addendum (Form UCC1Ad)..  7. This item is optional.  Check appropriate box in item 7 to  request Search Report(s) on all or some of the Debtors  named in this Financing Statement.  The Report will list  all Financing Statements on file against the designated  Debtor on the date of the Report, including this Financing  Statement.  There is an additional fee for each Report.  If  you have checked a box in item 7, file Search Report Copy  together with Filing Officer Copy (and Acknowledgment  Copy).  Note:  Not all states do searches and not all states  will honor a search request made via this form; some  states require a separate request form.  8. This item is optional and is for filer’s use only.  For filer’s  convenience of reference, filer may enter in item 8 any  identifying information (e.g., Secured Party’s loan  number, law firm file number, Debtor’s name or other  identification, state in which form is being filed, etc.) that  filer may find useful.      





 






  {WS087179v1 } 164    UCC FINANCING STATEMENT ADDENDUM  FOLLOW INSTRUCTIONS (front and back) CAREFULLY    9.  NAME OF FIRST DEBTOR (1a or 1b) ON RELATED FINANCING STATEMENT        OR  9a.  ORGANIZATION’S NAME      9b.  INDIVIDUAL’S LAST NAME    FIRST NAME    MIDDLE NAME, SUFFIX    10. MISCELLANEOUS:  THE ABOVE SPACE IS FOR FILING OFFICE USE ONLY  11.  ADDITIONAL DEBTOR’S EXACT FULL LEGAL NAME - insert only one name (11a or 11b) – do not abbreviate or combine names      OR  11a. ORGANIZATIONS’ NAME  11b. INDIVIDUAL’S LAST NAME FIRST NAME MIDDLE NAME SUFFIX  11c. MAILING ADDRESS TOWN STATE POSTAL CODE COUNTRY  11d. TAX ID #: SSN OR EIN ADD’L INFO RE  ORGANIZATION  DEBTOR  11e. TYPE OF  ORGANIZATION    11f. JURISDICTION OF ORGANIZATION 11g. ORGANIZATIONAL ID #, if any   ◻ NONE  12.  □ADDITIONAL SECURED PARTY’S or □ASSIGNOR S/P’S NAME - insert only one name (12a or 12b)  OR  12a. ORGANIZATION’S NAME  12b. INDIVIDUAL’S LAST NAME FIRST NAME MIDDLE NAME SUFFIX  12c. MAILING ADDRESS TOWN STATE POSTAL CODE COUNTRY  13. This FINANCING STATEMENT covers □ timber to be cut or □ as-extracted   collateral, or is filed as a □ fixture filing.    14. Description of real estate:            15. Name and address of a RECORD OWNER of above-described real estate (if   Debtor does not have a record interest):                                        6. REQUIRED SIGNATURE(S)  16.  Additional collateral description:        17. Check only if applicable and check only one box.  Debtor is a □ Trust or □ Trustee acting with respect to property held in trust or □ Decedent’s Estate  18. Check only if applicable and check only one box.  □ Debtor is a TRANSMITTING UTILITY  □ Filed in connection with a Manufactured-Home Transaction – effective 30 years  □ Filed in connection with a Public-Finance Transaction – effective 30 years  FILING OFFICE COPY – NATIONAL UCC FINANCING STATEMENT ADDENDUM (FORM UCC1Ad) (REV. 07/29/98)   Instructions for National UCC Financing Statement Addendum (Form UCC1Ad)  9. Insert name of first Debtor shown on Financing Statement to which this Addendum s related, exactly as shown in item 1 of Financing  Statement.  10. Miscellaneous:  Under certain circumstances, additional information not provided on Financing Statement may be required.  Also, some  states have non-uniform requirements. Use this space to provide such additional information or to comply with such requirements;  otherwise, leave blank.  11. If this Addendum adds an additional Debtor, complete item 11 in accordance with Instruction 1 on Financing Statement.  To add more than  one additional Debtor, either use an additional Addendum form for each additional Debtor or replicate for each additional Debtor the  formatting of Financing Statement item 1 on an 8-1/2 X 11 inch sheet (showing at the top of the sheet the name of the first Debtor shown on    {WS087179v1 } 165  the Financing Statement), and in either case give complete information for each additional Debtor in accordance with Instruction 1 on  Financing Statement.  All additional Debtor information, especially the name, must be presented in proper format exactly identical to the  format of item 1 of Financing Statement.  12. If this Addendum adds an additional Secured Party, complete item 12 in accordance with Instruction 3 on Financing Statement. In the case  of a total assignment of the Secured Party’s interest before the filing of this Financing Statement, if filer has given the name and address of  the Total Assignee in item 3 of the Financing Statement, filer may give the Assignor S/P’s name and address in item 12.  13-15. If collateral is timber to be cut or as-extracted collateral, or if this Financing Statement is filed as a fixture filing, check appropriate box in  item 13; provide description of real estate in item 14; and, if Debtor is not a record owner of the described real estate, also provide, in item  15, the name and address of a record owner.  Also provide collateral description in item 4 of Financing Statement.  Also check box 6 on  Financing Statement.  Description of real estate must be sufficient under the applicable law of the jurisdiction where the real estate is  located.  16. Use this space to provide continued description of collateral, if you cannot complete description in item 4 of Financing Statement.  17. If Debtor is a trust or a trustee acting with respect to property held in trust or is a decedent’s estate, check the appropriate box.  18. If Debtor is a transmitting utility or if the Financing Statement relates to a Manufactured-Home Transaction or a Public-Finance  Transaction as defined in the applicable Commercial Code, check the appropriate box.          {WS087179v1 } 166  EXHIBIT H    MANAGEMENT AGREEMENT    (Form May Vary Based on State Requirements)      THE FORMS OF MANAGEMENT AGREEMENT INCLUDED AS PART OF THIS EXHIBIT  ARE PROVIDED FOR YOUR CONVENIENCE TO USE AS A STARTING POINT.  YOU  SHOULD CONSULT WITH YOUR OWN LEGAL COUNSEL TO REVIEW AND CHANGE  THE MANAGEMENT AGREEMENT, AS NECESSARY, TO ENSURE THAT IT MEETS THE  LEGAL REQUIREMENTS OF YOUR STATE.            {WS087179v1 } 167  MANAGEMENT AGREEMENT    (Most States)     THIS MANAGEMENT AGREEMENT (“Agreement”) is made effective as of ________ by and  between___________________________________________________, a [State] [corporation/limited liability  company], having its principal place of business at ___________________________ (“the Company”), and  ______________________________________, a ________ [State] professional service corporation, having its  principal place of business at ______________________________ (the “P.C.”) [This defined term may be  adapted to correspond to the applicable business form (i.e., P.L.L.C.).].     WHEREAS, the P.C. has been incorporated under the laws of the State of _________________ to render  chiropractic services to patients of the P.C.;    WHEREAS, the P.C. desires to establish and operate a chiropractic clinic and provide chiropractic services  (the “Clinic”) at ________ (the “Premises”) and to obtain certain equipment, furnishings, office space and  management services for the P.C. from the Company; and    WHEREAS, the Company is ready, willing, and able to provide furnishings, equipment, office space and  management services to the P.C. in connection with the Clinic.      NOW, THEREFORE, in consideration of the mutual premises and covenants contained herein and other  good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto  agree as follows:      1. Representations and Warranties.    1.1 Representations and Warranties of the Company.  The Company represents and  warrants to the P.C. that at all times during the term of this Agreement, the Company is a corporation [limited  liability company] duly organized, validly existing and in good standing under the laws of the State of  ______________.    1.2 Representations and Warranties of the P.C.   The P.C. hereby represents and warrants to  the Company that at all times during the term of this Agreement:      (a) The P.C. is a professional service corporation duly organized, validly existing and  in good standing under the laws of the State of ___________ and is duly licensed and qualified under all applicable  laws and regulations to engage in the practice of chiropractic medicine in the State of _______________________.    (b) Each of the professionals employed or engaged by the P.C. to render services at the  Clinic is duly licensed, certified, or registered, to render the professional services for which he or she has been  employed or engaged by the P.C.    (c) The P.C. will establish and enforce procedures to ensure that proper and complete  patient records are maintained regarding all patients of the P.C. as required by Section 4.10 below, applicable law  and by the rules and regulations of any applicable governmental agency (collectively “Laws”).    2. Furnishings and Equipment, Use of Premises, Trade Name    2.1 Title and Maintenance.  During the term of this Agreement, the Company grants to the  P.C. the exclusive right to use the Equipment and Furnishings specified in Exhibit A hereto, and as may be  amended from time to time, on the terms and conditions hereinafter set forth.  The P.C. shall use, and shall cause its  Providers (as defined in Section 4.2, below) to use, the Equipment and Furnishings in connection with the Clinic in  a manner that the P.C. determines is in the best interest of its patients.  Title to the Equipment and Furnishings,  





 






  {WS087179v1 } 168  including any improvements thereto, shall be and remain in the Company at all times.  The P.C. agrees to take no  action that would adversely affect the Company’s title to or interest in the Equipment and Furnishings.  During the  term of this Agreement, the P.C. shall be responsible for maintaining the Equipment and Furnishings in good  condition and repair, reasonable wear and tear from normal use excepted, including, where necessary, the  replacement or substitution of parts.  All maintenance, repair and replacement, if necessary, of the Equipment and  Furnishings shall be performed by the Company on behalf of the P.C., in accordance with Section 3.1 of this  Agreement.  The P.C. agrees to assume the cost and expense of all supplies used in connection with the Equipment  and Furnishings, and the P.C. agrees to make the Equipment and furnishings available for inspection by the  Company or its designee at any reasonable time.    2.2 Liens, Encumbrances, Etc.  The P.C. shall not directly or indirectly create or suffer to  exist any mortgage, security interest, attachment, writ or other lien or encumbrance on the Furnishings or  Equipment, and will promptly and at its own expense, discharge any such lien or encumbrance which shall arise,  unless the same shall have been created or approved by the Company.    2.3 Use of Premises.  The Company will provide as a license to use space, the use of the  Premises in which the P.C. shall conduct and provide its chiropractic services at the Clinic during the term of this  Agreement.  This Agreement shall not be construed as a lease or sublease of the Premises, and shall not be deemed  to create a relationship between a landlord and a tenant.  The P.C. shall have no rights as a lessee of or any other  possessory or occupancy rights to or any interest in the Premises except for the right to perform professional  chiropractic services on the Premises as expressly set forth in this Agreement.      2.4 Return of Equipment and Furnishings.  Upon the termination or expiration, as  applicable of this Agreement, the Company shall retain all Furnishings and Equipment and the P.C. will relinquish  control thereof free and clear of all liens, encumbrances, and right of others (save those created or approved by the  Company).       2.5 Assignment.  The P.C. shall not assign any of its rights hereunder to the use of the  furnishings and Equipment to any third party, without the prior written consent of the Company.    2.6 Reporting.  .  In addition to P.C.’s right to approve the initial Equipment identified in  Exhibit A, the P.C. shall advise the Company with respect to the selection of additional and replacement equipment  or furnishings for the Clinic, and with respect to any proposed additions or improvements to the Equipment or  Furnishings.  The P.C. may refer the patient for consultation or treatment elsewhere, if the P.C. deems such to be in  the best interest of its patient(s). The P.C. hereby approves the use of the Equipment identified in Exhibit A hereto.  The Equipment in Exhibit A will be furnished by the Company at no additional expense to the P.C. However, if  P.C. chooses to use different therapeutic equipment, this will be treated as an additional expense of the P.C. The  P.C. will ensure that all Equipment and Furnishings are used in a safe and appropriate manner.  The P.C. shall  promptly notify the Company of any defective Equipment or Furnishings.    2.7 Use of Trade Name.  The Company shall provide P.C. with a revocable license to use the  name “The Joint®”, “The Joint Chiropractic®, or “The Joint...the chiropractic place®”, for the Clinic (the  “Name”), and the Name shall be used by the P.C. in conformity with all applicable Laws.     3. General Responsibilities of the Company.  Except as otherwise provided in this Agreement, the  Company shall have responsibility for general management and administration of the day-to-day business  operations of the P.C., exclusive of chiropractic, professional and ethical aspects of the P.C.’s chiropractic Clinic,  and whose activities shall in all respects be subject to and act in compliance with applicable Laws and regulation  related thereto.      3.1 Maintenance, Repair and Servicing of Furnishings and Equipment.  During the term  of this Agreement, the P.C. engages the Company and the Company agrees to perform, or subcontract for the  performance of, all maintenance, repair, and servicing as may be necessary for the Equipment and furnishings to be  maintained in good working condition, reasonable wear and tear excepted.      {WS087179v1 } 169    3.2 Administrative and Management Services    (a) The Company shall provide, or arrange for the provision of, certain business,  management and administrative services of a non-clinical nature necessary or appropriate for the proper operation  of the P.C. (“the Management Services”), as described below.  The Company shall be the exclusive provider to the  P.C. of such Management Services.  The P.C. shall not obtain any Management Services from any source other  than the Company, except with the prior written consent of the Company.  Subject to P.C.’s oversight and ultimate  authority over all issues, Company is expressly authorized to take such actions that Company, in the exercise of  reasonable discretion, deems necessary and/or appropriate to fulfill its obligations under this Agreement and meet  the day-to-day requirements of P.C., including the responsibility and commensurate authority to provide full service  management services for P.C. as set forth in this Agreement, including  supplies, support services, third party  contracting, quality assurance, educational activities, risk management, billing and collection services,  management, administration, financial record keeping and reporting, and other business services as provided in this  Agreement. The Company is authorized to contract with third parties, including one or more of its affiliates, for the  provision of services, equipment and personnel needed to perform its obligations under this Agreement.  Any  contracts with such affiliates shall be arms’ length agreements on terms reasonably available from reasonably  efficient competing vendors. Nothing herein shall be construed to interfere with P.C.’s or its licensed providers’  professional judgment or actions with respect to the diagnosis and treatment of any of their patients.    (b) The Management Services to be provided by the Company for the Clinic shall  include, but not be limited to, the following:      (i) business planning;    (ii) financial management, including causing annual financial statements to be  prepared for the P.C., providing to the P.C. the data necessary for the P.C. to prepare and file its tax returns and  make any other necessary governmental filings, paying on behalf of the P.C., the P.C.’s Monthly Obligations (as  defined in Section 4.4(d) hereof);    (iii) bookkeeping, accounting, and data processing services;    (iv) maintenance of patient records in accordance with procedures established  by the P.C. pursuant to Section 1.2(c) above;    (v) materials management, including purchase and stock of office supplies and  maintenance of equipment and facilities, subject to the P.C.’s approval of the selection of chiropractic equipment  for the Clinic;    (vi) administering or causing to be administered any welfare, benefit or  insurance plan or arrangement of the P.C.;    (vii) coordinate human resources management, including primary direction of  recruitment, training, and management of all Administrative Staff (defined in Section 3.3 below);    (viii) billing to and collection from all payors, accounts receivable and accounts  payable processing, all in accordance with the P.C.’s decisions made in consultation with the Company;    (ix) administering utilization, cost and quality management systems that are  established in accordance with Section 4.3;    (x) subject to the P.C.’s approval of all materials that become public,  developing a marketing program which includes the design, procurement, and monitoring of electronic and print  advertising of the Clinic, in conformity with the requirements of applicable Laws;    {WS087179v1 } 170    (xi) arrange for the P.C. to obtain and maintain malpractice and other agreed  upon insurance coverages;    (xii) providing administrative services in connection with the P.C.’s  advertising, marketing and promotional activities of the Clinic, in accordance with applicable laws;    (xiii) arranging for necessary legal services except with respect to any legal  dispute between the P.C. and the Company;     (xiv) performing credentialing support services such as application processing  and information verification;    (xv) developing and providing OSHA compliance programs and consulting;     (xvi) developing and providing P.C. with consulting services regarding pricing  and membership plan strategies for the Clinic, subject to the requirements of applicable provisions of Law.   Notwithstanding the foregoing, the parties expressly acknowledge and agree that all policies and decisions relating  to pricing, credit, refunds and warranties shall be established in compliance with applicable Laws; and    (xvii) to the extent not included in any of the services listed in Section 3.2(b)(i) –  (xv) providing:    (a)  relationship development with Chiropractic schools;  (b)  personnel training and orientation in non-Chiropractic areas;  (c)  monitoring of industry developments and strategic planning;  (d)  payroll processing;  (e)  public relations;  (f)  facilities management;  (g)  coordination and negotiation of  clinic financing efforts;  (h)  clinic remodels;  (i)  continuing education programs;  (j)  client scheduling design software;  (k)  coordinate client service and complaint handling, provided that  any clinical complaints shall be directed to the P.C. or its providers;  (l)  clinic management analysis;  (m)  internal publications development and distribution;  (n)  conference and travel coordination; and  (o)  administration of committees.  (c) The Company shall not provide any of the following services to the Clinic:    {WS087179v1 } 171    (i) the assignment of Providers to treat patients;    (ii) assumption of responsibility for the care of patients;    (iii) serving as the party to whom bills and charges are made payable;    (iv) any activity that involves the practice of chiropractic medicine and the  provision of chiropractic services or that would cause the Clinic to be subject to licensure under applicable laws and  regulations in ___________ (State).    3.3 Administrative Staff.  Subject to P.C.’s oversight and ultimate authority (including  ratification of all non-chiropractic personnel who indirectly are involved in patient care), Company may  recommend for employment and termination the employment of all Non-Chiropractic Personnel as Company will  deem necessary or advisable, and will be responsible for the supervision, direction, training and assigning of duties  of all Non-Chiropractic Personnel, with the exception of activities, if any, carried on by Non-Chiropractic  Personnel which must be under the direction or supervision of licensed chiropractors in accordance with applicable  law and regulations. Unless otherwise specifically agreed in writing, Company shall administer compensation,  benefits, and scheduling of all Non-Chiropractic Personnel providing any services for or on behalf of P.C., and such  personnel will be employees or independent contractors employed or engaged by Company.    3.4 Patient Records.  The Company shall preserve the confidentiality of any patient records  that it stores on behalf of the P.C., including the restriction of access to such records by its own personnel to only  those whose specific job description requires access to such information on a routine basis.      3.5 Performance Standards.  All Management Services provided hereunder shall be subject  to commercially reasonable performance standards agreed to by the parties from time to time.    4. Responsibilities of the P.C.    4.1 Professional Services.  During the term of this Agreement, the P.C. shall be solely  responsible for all aspects of the diagnostic, therapeutic and related professional services delivered by the Providers  at the Clinic, and for the selection, training, professional direction, supervision, employment or engagement of all  Providers.  Company will provide assistance to P.C. in recruiting and evaluating prospective chiropractors and  support personnel as employees or independent contractors of P.C. P.C. will make all decisions relating to hiring,  training, managing, and termination of Chiropractic Personnel.  At the request of P.C., Company will administer  compensation, benefits, and scheduling of Chiropractic Personnel on behalf of the P.C. as directed by P.C., which  shall exclusively oversee and direct all clinical and patient care activities. In addition, the P.C. shall be solely  responsible for the following determining what diagnostic tests are appropriate for a particular condition;  determining the need for referrals to or consultation with another chiropractor/specialist; and the overall care of the  patient, including the treatment options available.    4.2 Time Commitment.  The P.C. shall employ or engage and make available to the Clinic,  sufficient chiropractors and other professionals, authorized to engage to the extent permitted by law in the  chiropractic services provided by the Clinic (collectively referred to as “Providers”) in adequate numbers to meet  the chiropractic needs of the patients of the Clinic.  The P.C. shall provide such services during normal business  hours, as established in consultation with the Company.  The P.C. shall ensure that all work and coverage schedules  meet the needs of patients of the P.C. in a competent, timely and responsive manner.  The P.C. shall determine how  many patients a chiropractor must see in a given period of time or how many hours a chiropractor must work.      4.3 Quality of Service.  The P.C. shall establish and enforce procedures to assure the  appropriateness, necessity, consistency, quality, cost effectiveness and efficacy of all chiropractic services provided  to patients of the Clinic.  The P.C. shall require each of its Providers who are licensed, registered or certified to  perform professional services to participate in and cooperate with any utilization management, quality assurance,  





 






  {WS087179v1 } 172  risk management, patient care assessment, continuous quality improvement, accreditation or other similar program  or study to review the performance such Providers as may be required by the P.C., governmental agencies,  professional review organizations, accrediting bodies, or health care entities or other third parties with which the  P.C. may contract or affiliate.    4.4 Billing and Collection.    (a) The Company shall bill and use its best efforts to collect for all services rendered  by the P.C. and its Providers hereunder and for all access and membership fees as agent for the P.C. in accordance  with P.C.’s decisions made in consultation with the Company regarding billing procedures for professional services  provided by the P.C.  All of the payments with respect to such services shall be made by cash or by check,  electronic funds transfer, or credit card payable to the P.C. and shall be deposited into a bank account of the P.C.  (the “Concentration Account”) with a bank mutually agreed to by the Company and the P.C. (the “Account Bank”).   The Company shall prepare and make available to the P.C. an accounting of receipts attributable to services  provided by the P.C., and receipts attributable to services provided by the Company.      (b) The P.C. shall, and shall cause its Providers to, promptly endorse and deliver to the  Company all payments, notes, checks, money orders, remittances and other evidences of indebtedness or payment  received by the P.C. or its Providers, with respect to all accounts, contract rights, instruments, documents, or other  rights to payment from time to time arising from the rendering of chiropractic services by the P.C. and its  Providers, for access or membership fees, or otherwise relating to the business of the P.C., together with any  guarantees thereof or securities therefore which are generated during the term of this Agreement.  The Company is  hereby granted a special power of attorney with respect to the Concentration Account and shall have the power and  authority to deposit into, and withdraw funds from, all such accounts as may be required to pay P.C.’s Expenses (as  defined in Section 4.13 below).  The P.C. shall notify the banking institution of the concentration Account, and  shall cause one or more employees or agents designated by the Company to be listed as a signatory on that account.    (c) With respect to funds deposited in the Concentration Account (the “P.C.’s  revenues”), the Company shall direct the Account Bank to transfer all amounts in the Concentration Account, at the  end of each day, to an operating account maintained by and in the name of the Company (the “Operating  Account”).  The Company shall hold the P.C.’s Revenues in the Operating Account as the P.C.’s agent, and shall  administer such Revenues on the P.C.’s behalf.  The Company shall separately and accurately account for the  receipt, use, disposition, and interest gained on the P.C.’s Revenues.    (d) On at least a monthly basis, the Company shall pay, from the P.C.’s Revenue in the  Operating Account, all of the current month’s P.C. Expenses, as defined in Section 4.13 hereof and the current  month’s Management Fee as defined in Section 5 hereof (collectively, the “P.C.’s Monthly Obligations”).  In the  event that the P.C.’s Revenue (including the current month’s interest earned on the P.C.’s Revenue) is insufficient  to pay fully the P.C.’s Monthly Obligations, the Company may advance to the P.C. an amount equal to the deficit  (the “Deficit Advance”) by depositing such amount in the Concentration Account or the Operating Account.  The  amounts of the Deficit Advances shall accrue and the P.C. shall be obligated to pay such amounts upon the  termination of this Agreement.  In the event that there is a monthly profit that exceeds the P.C.’s Monthly  Obligations (the “Monthly Profits”), then the Company shall use such amount to repay any prior Deficit Advances  made by the Company (if any) together with interest accrued thereof.      4.5 Licensure.  The P.C. shall ensure that each Provider associated with P.C. maintains, if  applicable, an unrestricted license to practice chiropractic or other health care profession, or to be engaged in his or  her particular field of expertise in the State of ___________ and, to the extent that Providers provide professional  services in other states, that such individuals maintain comparable unrestricted licensure in such other jurisdictions.   Each Provider shall have a level of competence, experience and skill comparable to that prevailing in the  community where such Provider provides professional services.      4.6 Continuing Education.  The P.C. shall ensure that each Provider shall obtain the required  continuing professional education for his or her specialty in each state where such Provider provides professional    {WS087179v1 } 173  services and shall provide documentation of the same to the Company.      4.7 Disciplinary Actions.  The P.C. shall, and shall cause each of its Providers to, disclose to  the Company during the term of this Agreement:  (i) the existence of any proceeding against any Provider instituted  by any plaintiff, governmental agency, health care facility, peer review organization or professional society which  involves any allegation of substandard care or professional misconduct raised against any Provider, and (ii) any  allegation of substandard care or professional misconduct raised against any Provider by any person or agency  during the term of this Agreement.    4.8 Outside Activities.      (a) The P.C. and its Providers shall devote their best efforts to fulfill their obligations  hereunder. The P.C. and its Providers shall not engage in any other professional activities, whether or not such  business activity is pursued for gain, profit, or other pecuniary advantage, which would interfere with the  performance of the P.C.’s duties hereunder, without the prior written consent of the Company, which consent shall  not be unreasonably withheld.  The P.C. shall assure that each of its Providers shall not provide chiropractic  services other than on behalf of the P.C., unless such activity is disclosed in writing to and is expressly authorized  in writing by the Company.  In the event that any of the P.C.'s Providers shall violate any provision of this Section  4.8(a), the P.C.'s President shall immediately notify the Company of such activity and the P.C. shall immediately  take all necessary and appropriate corrective action to cease such activity.    (b) Except as otherwise approved in advance by the Company, and to the extent  permitted by law, all amounts collected by the P.C. for chiropractic services, regardless of the source of payment,  shall be assigned and belong to the Company including honoraria, royalties, revenues from patents, copyrights or  other licensable intellectual property, revenues from teaching and supervising licensees-in-training and revenues  from other professional activities (“Outside Income”).    4.9 Patient Records.    (a) The P.C. and its Providers shall maintain, in a timely manner, complete, accurate  and legible records for all patients of the Clinic, and all such patient records shall be the property of the P.C.  The  P.C. and its Providers shall comply with all applicable laws, regulations and ethical principles concerning  confidentiality of patient records.      (b) The P.C. shall own and control all patient chiropractic records, including  determining the contents thereof.  The P.C. shall grant the Company access to the information contained in the  patient records owned by the P.C. and completed by the Providers to the extent that access to such information is  permitted by applicable Laws and is required in connection with the Company’s administrative responsibilities  hereunder.  The P.C. agrees that, upon the termination of this Management Agreement (as permitted by applicable  laws), the P.C. will transfer the original, or at PC’s discretion, complete copies of all of the P.C.’s patient records to  a successor P.C. or a licensed chiropractor identified by the Company who will provide chiropractic services at the  Premises or ensure that such records are transferred to a successor P.C. that will provide chiropractic services at the  Premises.  Notwithstanding the foregoing, such successor P.C. or chiropractor shall be obligated to transfer a  patient’s record in accordance with the patient’s request.    (c) As required by the privacy regulations issue under the Health Insurance Portability  and Accountability Act of 1996 (“HIPAA”), the parties shall comply with the terms of the Business Associate  Addendum attached as Exhibit B of this Agreement.      4.10 Credentialing.  The P.C. shall participate and cooperate in and comply with any  credentialing program established from time to time by the Company.    4.11 Fees for Professional Services.  The P.C. shall be solely responsible for legal, accounting,  and other professional service fees it incurs, except as otherwise provided herein.      {WS087179v1 } 174    4.12 Standards of Care.  The P.C. and its Providers shall render services to patients hereunder  in a competent and professional manner, in compliance with generally accepted and prevailing standards of care  and in compliance with applicable statutes, regulations, rules, policies and directives of federal, state and local  governmental, regulatory and accrediting agencies.      4.13 P.C. Expenses.  The following expenses of the P.C. that are related to the Clinic (“P.C.  Expenses”) shall be paid by the Management Company, on behalf of the P.C. and at the direction of the P.C.:    (a) Salaries, wages, benefits, (including health, life, and disability insurance coverage  and all contributions under employee benefit plans), vacation and sick pay, employment and payroll taxes; and the  cost of payroll administration and administration of benefits, for Providers employed by the P.C.;    (b) Cost of all new chiropractic and non-chiropractic equipment and supplies obtained  for use in the operation of the Clinic, and depreciation cost of all capital equipment and items obtained for use in  the operation of the Clinic in accordance with federal tax depreciation schedules for such equipment and items;    (c) Expenses of comprehensive professional liability insurance, professional liability  insurance for each Provider of the P.C. to the extent the P.C. is required to pay for such insurance pursuant to the  terms of the Provider’s employment agreement, comprehensive general liability insurance and property insurance  coverage for the P.C.’s facility and operations, and worker’s compensation and unemployment insurance coverage  for all P.C. employees;    (d) Interest expense on indebtedness (including capitalized leases) incurred with  respect to debt obligations to fund the operation of, or the acquisition of capital assets for, the P.C.;    (e) State and local business license taxes, professional licensure and board  certification fees, sales and use taxes, income, franchise and excise taxes and other similar taxes, fees and charges  assessed against the P.C. or the Providers;    (f) Expenses incurred in the course of recruiting chiropractors, chiropractic  receptionists and other professional staff to work for and/or join the P.C.; and    (g) Any federal income taxes, including the cost of preparation of the annual income  tax returns of the P.C. and its Providers.    The P.C. shall promptly notify the Company of all P.C. Expenses incurred, and shall provide the  Company with all invoices, bills, statements and other documents evidencing such P.C. Expenses.    5. Management Fee.    (a) In consideration of the Company (i) licensing to the P.C. the use of Equipment,  Furnishings and the Name; (ii) permitting the P.C. to operate the Clinic and perform professional chiropractic  services at the Premises; (iii) granting to the P.C. the right to use the personal property and leasehold improvement  at the Premises; and (iv) providing all other services described in this Agreement, the P.C. hereby agrees to pay to  the Company a monthly Management Fee that shall be equal to all revenues received by the P.C., less the expenses  of the P.C. that the Company pays on behalf of the P.C.      (b) The portion of the Management Fee (i) allocable to the P.C.’s use of the Equipment,  Furnishings and Name has been determined by the parties to equal the fair market value of the use of the  Equipment, Furnishings and name, respectively, and (ii) allocable to the provisions of all other services hereunder  has been determined by the parties to equal the fair market value of such other services without taking into account  the volume or value of any referrals of business from the Company (or its affiliates) to the P.C. or the Providers, or  from the P.C. or the Providers to the Company (or its affiliates).      {WS087179v1 } 175    (c) The Management Fee paid by the P.C. to the Company hereunder has been determined by  the parties through good-faith and arm’s length bargaining.  No amount paid hereunder is intended to be, nor shall it  be construed to be, an inducement or payment for referral of, or recommending referral of, patients by the P.C. to  the Company (or its affiliates) or by the Company (or its affiliates) to the P.C.  In addition, the Management Fee  charged hereunder does not include any discount, rebate, kickback, or other reduction in charge, and the  Management Fee charged hereunder is not intended to be, nor shall it be construed to be, an inducement or payment  for referral, or recommendation of referral, of patients by the P.C. to the Company (or its affiliates) or by the  Company (or its affiliates) to the P.C.      6. Regulatory Matters.    (a) The P.C.’s Providers shall at all times be free, in their sole discretion, to exercise their  professional judgment on behalf of patients of the P.C.  No provision of this Agreement is intended, nor shall it be  construed, to permit the Company to affect or influence the professional judgment of any member of the P.C.’s  Providers.  To the extent that any act or service required or permitted of the Company by any provision of this  Agreement may be construed or deemed to constitute the practice of chiropractic, the ownership or control of a  chiropractic practice, or the operation of a clinic, said provision of this Agreement shall be void ab initio and the  performance of said act or service by the Company shall be deemed waived by the P.C.     (b) The parties agree to cooperate with one another in the fulfillment of their respective  obligations under this Agreement, and to comply with the requirements of applicable Laws and with all ordinances,  statutes, regulations, directives, orders, or other lawful enactments or pronouncements of any federal, state,  municipal, local or other lawful authority applicable to the Clinic, and of any insurance company insuring the Clinic  or the parties against liability for accident or injury in or upon the premises of the Clinic.      7. Insurance.    7.1 General Comprehensive Liability Insurance.  During the term of this agreement, the  Company shall obtain and maintain, at the P.C.’s expense, a comprehensive general liability insurance policy and  such other insurances as may be required, in such amounts, with such coverages and with such companies as the  Company may reasonably determine to be necessary and appropriate, as required by law or as are usual and  customary.  These insurance policies must name The Joint Corp., the Company, and any of their respective  affiliates that the Company or The Joint Corp. designates as additional named insureds, and provide for third (30)  days’ prior written notice to the Company and The Joint Corp. and of a policy’s material modification, cancellation  or expiration.      7.2 Equipment Insurance.  The Company shall cause to be carried and maintained, at its own  expense, insurance against all risks of physical loss or damage to the Equipment in an amount not less than the  original purchase price or the replacement cost with like kind and quality at the time of loss, with such companies  and as the Company shall reasonably determine.  These insurance policies must name The Joint Corp., the  Company, and any of their respective affiliates that the Company or The Joint Corp. designates as additional named  insureds, and provided for thirty (30) days’ prior written notice to the Company and The Joint Corp. and of a  policy’s material modification, cancellation or expiration.    7.3 Malpractice Insurance.  During the term of this Agreement, the Company shall arrange  for the P.C. to obtain and maintain, at the P.C.’s expense, professional liability insurance covering the P.C. and its  Providers, as an occurrence-based policy with limits of not less than [one million dollars ($1,000,000) per  occurrence and three million dollars ($3,000,000) in the aggregate], which the parties hereby agree are adequate  amounts of coverage, or such other amount as required by law.  In the event the P.C. has no other option but to  obtain a “claims made” form of insurance in effect at any time during the term of this Agreement, the Company  shall obtain, at P.C.’s expense, full “tail” coverage to cover any event that may have occurred during the term of  this Agreement.  The P.C. shall provide to the Company any information with respect to the P.C. or the Providers  necessary for the Company to secure such professional liability insurance.  These insurance policies must name The  





 






  {WS087179v1 } 176  Joint Corp., the Company, and any of their respective affiliates that the Company or The Joint Corp. designates as  additional name insureds, and provide for thirty (30) days’ prior written notice to the Company and The Joint Corp.  and of a policy’s material modification, cancellation or expiration.     8. Indemnification by the P.C.  The P.C. hereby agrees to indemnify, defend, and hold harmless the  Company, and each of the Company’s officers, directors, shareholders, agents and employees, from and against any  and all claims, demands, losses, liabilities, actions, lawsuits and other proceedings judgments and awards, and costs  and expenses (including court costs, and reasonable attorneys’ and consultancy fees), arising directly or indirectly,  in whole or in part out of any breach by the p.c. OF This Agreement or any acts or omissions by the P.C. or its  Providers in their performance of this Agreement, including, but not limited to, negligence of the P.C. or its  Providers arising form or related to any of their professional acts or omissions to the extent that such is not paid or  covered by the proceeds of insurance.  The P.C. shall immediately notify the Company of any lawsuits or actions,  or any threat thereof, against P.C. or any Provider, or the Company, which may become known to the P.C.    9. Indemnification by the Company.  The Company hereby agrees to indemnify, defend, and hold  harmless the P.C., and each of its officers, managers, members, agents and employees, from and against any and all  claims, demands, losses, liabilities, actions, lawsuits and other proceedings, judgments and awards, and costs and  expenses (including court costs, and reasonable attorneys’ and consultancy fees), arising directly or indirectly, in  whole or in part, out of any breach by the Company of this Agreement or any willful or grossly negligent act or  omission by the Company in its performance of this Agreement, to the extent that such is not paid or covered by the  proceeds of insurance.  The company shall immediately notify the P.C. of any lawsuits or actions, or any threat  thereof, against the Company, P.C. or any Provider that may become known to the Company.    10. Security Interest.  As security for Practice’s obligations set forth in this Agreement, Shareholder,  who is owner of 100% of P.C.’s shares of common stock, hereby pledges, and as inducement to Company to enter  into this Agreement, grants a security interest in, assigns, transfers, and delivers to Company (or Company’s  qualifying designee) P.C.’s shares to Company as collateral security for the performance of P.C.’s obligations  hereunder.  In the event of a breach by or default of P.C. of this Agreement, or upon termination of this Agreement  for any reason, and as further provided below, Shareholder shall cooperate as reasonably requested in the transfer of  P.C.’s shares to a chiropractor independently determined to be competent designated by Company. In connection  with this grant of a security interest, Shareholder represents and warrants that Shareholder owns the pledged shares  free and clear of any material liens, claims, encumbrances, or security interests of any kind or nature whatsoever;  that Shareholder is not precluded, by agreement or operation of law or otherwise, from making this pledge, and  needs no further authority or authorization for this pledge; and that the pledge of the shares as collateral creates a  valid first priority lien on and a first priority perfected security interest and lien in the collateral and proceeds  thereof, securing the performance of P.C.’s obligations under this Agreement.    11. Actions Requiring Company’s Consent.  As inducement to Company to enter into this  Agreement, P.C. agrees that it shall not take certain governance actions without Manager’s consent.  Therefore,  notwithstanding anything in this Agreement to the contrary, P.C. agrees that the following actions by P.C. shall be  void unless undertaken with the prior written consent of Manager:    (a) The issuance, reclassification, recapitalization, redemption of capital stock of P.C. or of  any security convertible into shares of capital stock of P.C., without prior consultation and written consent of  Manager;    (b) The payment of any dividends on the capital stock of P.C. or other  distribution to the  shareholders of P.C., without prior consultation and written consent of Manager;    (c) Any consolidation, conversion, merger or stock/share exchange of P.C. without prior  consultation and written consent of Manager;    (d) Any sale, assignment, pledge, lease, exchange, transfer or other disposition (without prior  consultation and written consent of Manager), excluding salaries, but including without limitation a mortgage or    {WS087179v1 } 177  other security device, of assets, including P.C.’s accounts receivable, constituting in the aggregate five percent  (5%) or more (in any transaction or series of transactions over any consecutive five (5) year period) of the total  assets of P.C. at the end of its most recent fiscal year ending prior to such disposition; and      (e) The dissolution or liquidation of P.C.    12. Non-Solicitation.    (a) Intentionally Omitted.      (b) To the extent permitted by law, during the term of any Provider’s employment with the  P.C. and for a period of one (1) year after the termination or expiration of any such Provider’s employment  agreement with the P.C., such Provider shall not, without the express written consent of the P.C., solicit verbally or  in writing, any patient or former patient of the P.C., or otherwise interfere with such patient or former patient’s  relationship with the P.C. in connection with the provisions of chiropractic services.  Upon termination of any  Provider’s employment with the P.C., the P.C. shall promptly notify the Provider’s patients of how and where to  contact the Provider.      (c) In the event that any of the P.C.’s Providers shall violate any provision of this Section 12,  the P.C.’s President shall immediately notify the Company of such activity and the P.C. shall immediately take all  necessary and appropriate corrective action.      (d) Company agrees to waive any outstanding Management Fees owed by the P.C. at  termination of this agreement, pursuant to Section 4.4(d), as consideration for the non-solicitation provision set  forth in Section 12 (b) above.       13. Proprietary Rights.  The P.C. recognizes and acknowledges that all records, files, reports,  protocols, polities, manuals, data bases, processes, procedures, computer systems, materials and other documents  used by the Company (or its affiliates) in rendering services hereunder, or relating to the operations of the company  (or its affiliates), belong to and shall remain the property of the Company, and constitute proprietary information  and trade secrets that are valuable, special, and unique assets of the Company’s business (“Confidential  Information”).  The P.C. shall not, and shall assure that each of its Providers shall not, during or after the term of  this Agreement, disclose any Confidential Information of the Company (or its affiliates), or the terms and  conditions of this Agreement to any other firm, person, corporation, association, or other entity for any reason or  purpose whatsoever, without the written consent of the Company or its respective affiliates.      14. Enforcement.      (a) The P.C. recognizes and acknowledges that all records, files, reports, protocols, policies,  manuals, data bases, processes, procedures, computer systems, materials and other documents used by the  Company (or its affiliates) in rendering services hereunder, or relating to the operations of the Company (or its  affiliates), belong to and shall remain the property of the Company, and constitute proprietary information and trade  secrets that are valuable, special, and unique assets of the Company's business (“Confidential Information”). The  P.C. shall not, and shall assure that each of its Providers shall not, during or after the term of this Agreement,  disclose any Confidential Information of the Company (or its affiliates), or the terms and conditions of this  Agreement to any other firm, person, corporation, association, or other entity for any reason or purpose whatsoever,  without the written consent of the Company or its respective affiliates.    (b) All works, discoveries and developments, whether or not copyrightable, relating to the  Company's present, past or prospective activities, services and products (“Inventions”) which are at any time  conceived or reduced to practice by P.C. and/or any of its Providers, acting alone or in conjunction with others, in  connection with the Company's management of the P.C. or, during the course of the P.C.'s employment or  engagement of Providers (or, if based on or related to any Confidential Information, made by P.C. and/or any    {WS087179v1 } 178  Provider during or after such management by the Company or employment or engagement by the P.C.) and all  concepts and ideas known to P.C. or any Provider at any time during the Company's management of the P.C. which  relate to the Company's present, past or prospective activities, services and products (“Concepts and Ideas”) or any  modifications thereof held by or known to P.C. and/or any Provider on the date of this Agreement or acquired by  P.C: and/or any Provider during the term of this Agreement shall be the property of the Company, free of any  reserved or other rights of any kind on P.C. and/or 'any Provider's part in respect thereof, and P.C. and/or any such  Provider hereby assign all rights therein to the Company.    (c) P.C. and/or its Providers shall promptly make full disclosure of any such Inventions,  Concepts and Ideas or modifications thereof to the Company. Further, P.C. and/or its Providers shall, at the  Company's cost and expense, promptly execute formal applications for copyrights and also do all other acts and  things (including, among others, executing and delivering instruments of further assurance or confirmation) deemed  by the Company to be necessary or desirable at any time or times in order to effect the full assignment to the  Company of P.C. and/or its Providers' rights and title to such Inventions, Concepts and Ideas or modifications,  without payment therefor and without further compensation. In order to confirm the Company's rights, P.C. and/or  its Providers will also assign to the Company any and all copyrights and reproduction rights to any written material  prepared by P.C. and/or its Providers in connection with the Company's management of the P.C. or the Providers'  employment or engagement by the P.C. P.C. and/or its Providers further understand that the absence of a request by  the Company for information, or for the making of an oath, or for the execution of any document, shall in no way  be construed to constitute a waiver of the rights of the Company under this Agreement. This Agreement shall not be  construed to limit in any way any “shop rights” or other common law or contractual rights of the P.C. or the  Company in or to any Inventions, Concepts and Ideas or modifications which the Company has or may have by  virtue of the Company's management activities hereunder or the P.C.'s engagement of its Providers.    (d) The P.C. agrees that the restrictive covenants set forth in Sections 12 and 13 are reasonable  in nature, duration and geographical scope.  The P.C. further acknowledges that any violation of those restrictive  covenants will cause the Company irreparable damage, which a monetary award would be inadequate to remedy,  and that a court or arbitrator of competent jurisdiction may, in addition to monetary awards, enjoin any breach of,  and enforce, such restrictive covenants by temporary restraining order, and preliminary and permanent injunctive  relief without the need for the moving party to post any bond or surety.  If a court or arbitrator of competent  jurisdiction determines that any of the restrictive covenants set forth in Section 12 or 13 are unreasonable in nature,  duration or geographic scope, then the P.C. agrees that such court or arbitrator shall reform such restrictive  covenant so that such restrictive covenant is enforceable to the maximum extent permitted by law for a restrictive  covenant of that nature, and such court shall enforce the restrictive covenant to that extent.  If any court or arbitrator  finds that the P.C. and/or any Provider has breached the restrictive covenants set forth in Sections 12 or 13 above,  then such restrictive covenants shall be extended for an additional period equal to the period of such breach.    15. Employment Agreements.  The P.C. agrees that it shall impose by contract on each of its  Providers the obligation to abide by the applicable terms and conditions of this Agreement, including the restrictive  covenants specified above.  The Company and its affiliates are intended to be third-party beneficiaries of such  contracts and the Company may, in its sole discretion, be a signatory to such contracts for purposes of enforcing  against Providers the terms and conditions of this Agreement.  Any liquidated damages pad to the P.C. by Providers  pursuant to contracts between the P.C. and such Providers shall be assigned by the P.C. and paid over to the  Company.            16. Term and Termination.      (a) The term of this Agreement shall be for [coterminous with franchise agreement] years  commencing on the date first written above, unless sooner terminated as set forth herein, and shall automatically  renew for successive one (1) year terms unless either party gives the other at least ninety (90) days prior written  notice of its intention not to renew prior to the expiration of then current term.      {WS087179v1 } 179    (b) Either party may terminate this Agreement immediately upon the occurrence of any of the  following events with regard to the other party:  (i) the making of a general assignment for the benefit of creditors;  (ii) the filing of a voluntary petition or the commencement of any proceeding by either party for any relief under  any bankruptcy or insolvency laws, or any laws relating to the relief of debtors, readjustments of indebtedness,  reorganization, composition or extension; (iii) the filing of any involuntary petition or the commencement of any  proceeding by or against either party for any relief under any bankruptcy or insolvency laws, or any laws relating to  the relief of debtors, readjustment of indebtedness, reorganization, composition or extension, which such petition or  proceeding is not dismissed within ninety (90) days of the date on which it is filed or commenced; or (iv)  suspension of the transaction of the usual business of either party for a period in excess of thirty (14) days.      (c) The Company may terminate this Agreement immediately upon any of the following  events:      (i) The date of death of [Name of sole shareholder];    (ii) The date [Name of sole shareholder] is determined by a court of competent  jurisdiction to be incompetent, or permanently disabled so as to be unable to render any professional services    (iii) The date [Name of sole shareholder] becomes disqualified under the Bylaws of  the P.C. or applicable law to be a shareholder of the P.C.;    (iv) The date upon which any of the shares of stock in the P.C. held by [Name of sole  shareholder] are transferred or attempted to be transferred voluntarily, by operation of law or otherwise to any  person;    (v) The date upon which [Name of sole shareholder] ceases to provide chiropractic  services in connection with the P.C.; or    (vi) The merger, consolidation, reorganization, sale, liquidation, dissolution, or other  disposition of all or substantially all of the stock or assets of the P.C.    (d) The Company may terminate this Agreement if the P.C. fails, within seven (7) days after  receiving written notice from the Company, to remove from the Clinic any Provider who the Company determines  has materially disrupted or interfered with the performance of the P.C.’s obligations hereunder.  This provision  shall not be construed as permitting the Company to control or impair the P.C.’s or the Providers’ chiropractic  judgment, professional performance or patient of care.    (e) The Company may terminate this Agreement immediately upon written notice to the P.C.  in the event of termination for any reason of any of the following agreements:  the Company’s operating agreement  and/or the employment agreement between the P.C. and ________________ [Doctor’s Name].     (f) The Company may terminate this Agreement at any time with or without cause, by giving  the P.C. forty-five (45) days’ prior written notice.      (g) Either party may terminate this Agreement upon thirty (30) days’ prior written notice to the  other party in the event of a material breach by the other party of any material term or condition hereof, if such  breach is not cured to the reasonable satisfaction of the non-breaching party within thirty (30) days after the non- breaching party has given notice thereof to the other party.      (h) Upon termination or expiration of this agreement by either party, the P.C. shall pay the  Company any amounts owed to the Company under paragraph 5 hereof as of the date of termination or expiration.      (i) Upon termination or expiration of this Agreement, the P.C. shall return to the Company  





 






  {WS087179v1 } 180  any and all property of the Company which may be in the P.C.’s possession or under the P.C.’s control.      (j) If, in the opinion (the “Opinion”) of nationally recognized health care counsel selected by  the Company, it is determined that it is more likely than not that applicable Laws in effect or to become effective as  of a date certain, or if the Company or the P.C. receives notice (the “Notice”) of an actual or threatened decision,  finding or action by any governmental or private agency or court (collectively referred to herein as “Action”),  which Laws or Action, if or when implemented, would have the effect of subjecting either party to civil or criminal  prosecution under state and/or federal laws, or other material adverse proceeding on the basis of their participation  herein, then the Company or the P.C. shall provide such Opinion or Notice to the other party.  The parties shall  attempt in good faith to amend this Agreement to the minimum extent necessary in order to comply with such Laws  or to avoid the Action, as applicable, and shall utilize mutually agreed upon joint legal counsel to the extent  practicable.  If, within ninety (90) days of providing written notice of such Opinion or such Notice to the other  party, the parties hereto acting in good faith are unable to mutually agree upon and make amendments or alterations  to this Agreement to meet the requirements in question, or alternatively, the parties mutually determine in good  faith that compliance with such requirements is impossible or unfeasible, then this Agreement shall be terminated  without penalty, charge or continuing liability upon the earlier of the following:  the date one hundred and eight  (180) days subsequent to the date upon which any party gives written notice to the other party, or the effective date  upon which the Law or Action prohibits the relationship of the parties pursuant to this Agreement.  In the event of a  termination of this Agreement in accordance with this Section 16(j), then the restrictions contained in 10 and 11 of  this Agreement shall be waived and shall be of no further effect.      17. Obligations After Termination.  Except as otherwise provided herein or in any amendment  hereto, following the effective date of termination of this Agreement:      (a) The Company shall continue to permit the P.C. or its authorized representatives to conduct  financial audits relating to the period this Agreement was in effect;    (b) The P.C. shall cooperate with the Company to assure the appropriate transfer of patient  cases and patient records;    (c) Both the Company and the P.C. shall cooperate in connection with the termination or  assignment of provider contracts and other contractual arrangements; and    (d) Both the Company and the P.C. shall cooperate in the preparation of final financial  statements and the final reconciliation of fees paid hereunder, which shall be calculated by the Company six (6)  months after termination of this agreement; provided that in the event of a termination of this Agreement by the  Company pursuant to Section 17(b), (c), or (d), the P.C. and any such Provider shall forfeit its (or his/her) rights to  any future payment from the Company under this or any other agreement between the parties, except as may  otherwise be agreed to by the Company in its discretion.      18. Return of Proprietary Property and Confidential Information.  All documents, procedural  manuals, guides, specifications, plans, drawings, designs, copyrights, service marks and trademark rights, computer  programs, program descriptions and similar materials, lists of present, past or prospective patients, proposals,  marketing and public relations materials, invitations to submit proposals, fee schedules and data relating to patients  and the pricing of the Company’s products and services, records, notebooks and similar repositories of or  containing Confidential Information and Inventions (including all copies thereof) that come into P.C. and/or its  Providers possession or control, whether prepared by P.C., its Providers, or others:  (a) are the property of the  Company, (b) will not be used by P.C. or its Providers in any way adverse to the Company or to the benefit of P.C.  and/or its Providers, (c) will not be removed from the Company’s premises (except as P.C. and/or its Providers’  duties hereunder require) and (d) at the termination of this Agreement or engagement of such Providers, will be left  with, or forthwith returned and/or restored to the Company, and P.C. and such Providers shall discontinue use of  such materials.      19. Status of Parties.  In the performance of the work duties and obligations under this Agreement, it    {WS087179v1 } 181  is mutually understood and agreed that each party is at all times acting and performing as an independent contractor  with respect to the other and that no relationship of partnership, joint venture or employment is created by this  Agreement.      20. Force Majeure.  Neither party shall be deemed to be in default of this Agreement if prevented  from performing any obligation hereunder for any reason beyond its control, including but not limited to, Acts of  God, war, civil commotion, fire, flood or casualty, labor difficulties, shortages of or inability to obtain labor,  materials or equipment, governmental regulations or restrictions, or unusually severe weather.  In any such case, the  parties agree to negotiate in good faith with the goal of preserving this Agreement and the respective rights and  obligations of the parties hereunder, to the extent reasonably practicable.  It is agreed that financial inability shall  not be a matter beyond a party’s reasonable control.      21. Notices.  Any notices to be given hereunder by either party to the other shall be deemed to be  received by the intended recipient (a) when delivered personally, (b) the first business day following delivery to a  nationally recognized overnight courier service with proof of delivery, or (c) three (3) days after mailing by  certified mail, postage prepaid with return receipt requested, in each case addressed to the parties at the addresses  set forth on page 1 above or at any other address designated by the parties in writing.      22. Entire Agreement.  This Agreement supersedes any and all other agreements, either oral or in  writing, between the parties hereto with respect to the subject matter of this Agreement.  This Agreement may not  be changed orally, and may only be amended by an agreement in writing signed by both parties.      23. No Rights in Third Parties.  Except as provided in Section 15, hereof, this Agreement is not  intended to, nor shall it be construed to, create any rights in any third parties, including, without limitation, in any  Providers employed or engaged by the P.C. in connection with the Clinic.      24. Governing Law. This Agreement shall be construed and enforced under and in accordance with  the laws of the State of __________________, and venue for the commencement of any action or proceeding  brought in connection with this agreement shall be exclusively in the federal or state court in the State of  __________________, County of _________________.  [Insert State where franchisee and P.C. are located.]    25. Severability.  If any provision of this Agreement shall be held by a court of competent jurisdiction  to be contrary to law, that provision will be enforced to the maximum extent permissible, and the remaining  provisions of this Agreement will remain in full force and effect, unless to do so would result in either party not  receiving the benefit of its bargain.      26. Waiver.  The failure of a party to insist upon strict adherence to any term of this Agreement on any  occasion shall not be considered a waiver or deprive that party of the right thereafter to that term or any other term  of this Agreement.      27. Rights Unaffected.  No amendment, supplement or termination of this Agreement shall affect or  impair any right or obligations which shall have theretofore matured hereunder.      28. Interpretation of Syntax.  All references made and pronouns used herein shall be construed in the  singular or plural, and in such gender, as the sense and circumstances require.      29. Successors.  This Agreement shall be binding upon and shall inure to the benefit of the parties,  their respective heirs, executors, administrators and assigns.      30. Further Actions.  Each of the parties agrees that it shall hereafter execute and deliver such further  instruments and do such further acts and things as may be required or useful to carry out the intent and purpose of  this Agreement and as are not inconsistent with the terms hereof.      {WS087179v1 } 182    31. Non-Assignment.  The P.C. may not assign this Agreement except with the prior written approval  of the Company.  The Company may assign this Agreement.      32. Access of the Government to Records.  To the extent that the provisions of Section 1861(v)(1)(I)  of the Social Security Action [42 U.S.C. § 1395x(v)(1)(I)] are applicable to this Agreement, the parties agree to  make available, upon the written request of the Secretary of the Department of Health and Human Services or upon  the request of the Comptroller General, or any of their duly authorized representatives, this Agreement, and other  books, records and documents that are necessary to certify the nature and extent of costs incurred by them for  services furnished under this Agreement.  The obligations hereunder shall extent for four (4) years after furnishing  of such services.  The parties shall notify each other of any such request for records.          {WS087179v1 } 183  IN WITNESS WHEREOF, and intending to be legally bound, the parties hereto affix their signatures  below and execute this Agreement under seal.        [P.C.] [JOINT FRANCHISEE/ “Company”]      By:__________________________________  By:______________________________  Its: President      Its:______________________________      





 






  {WS087179v1 } 184  EXHIBIT A    TO JOINT MANAGEMENT AGREEMENT    EQUIPMENT/FURNISHINGS      [Insert “Supply List” for each Clinic]        {WS087179v1 } 185  EXHIBIT B    TO JOINT MANAGEMENT AGREEMENT    BUSINESS ASSOCIATE ADDENDUM    This Business Associate Addendum (the “Addendum”) to the Management Agreement (the “Agreement”) dated  _____________________, by and between the P.C. and the Company (for purposes of this addendum, the  “Business Associate”), is entered into for the purpose of complying with the Health Insurance Portability and  Accessibility Act of 1996, as amended by the Health Information Technology Act of 2009 (the “HITECH Act”),  and the regulations promulgated under HIPAA and the HITECH Act (all of the foregoing collectively referred to as  “HIPAA”).    I. Definitions. For purposes of this addendum, the following capitalized terms shall have the meanings  ascribed to them below:      A. “Protected Health Information” shall mean Individually Identifiable Health Information (as defined  below) that is (a) transmitted by electronic media; (b) maintained in any electronic medium; or (c)  transmitted or maintained in any other form or medium.  “Protected Health Information” does not  include Individually Identifiable health information in (x) education records covered by the Family  Educational Right and Privacy Act, as amended (20 USC §1232(g) or (y) records described in 20  USC §1231g(a)(4)(B)(iv).  For purposes of this definition, Individually Identifiable Health  Information shall mean health information, including demographic information collected from an  individual, that:  (aa) is created or received by a health care provider (including the P.C.), health  plan, employer or health care clearing house; and (bb) relates to the past. present or future physical  or mental health or condition of an individual, the provision of health care to an individual, or the  past, present or future payment for the provision of health care to an individual and that (1)  identifies the individual or (2) with respect to which there is a reasonable basis to believe the  information can be used to identify the individual.    B. “Required by Law” shall mean a mandate contained in law that compels the use or disclosure of  Protected Health Information and that is enforceable in a court of law.  “Required by Law”  includes, but is not limited to, court orders and court-ordered warrants; subpoenas or summons  issued by a court, grand jury, a governmental or tribal inspector general, or an administrative body  authorized to require the production of information; a civil or an authorized investigative demand;  Medicare conditions or participation with respect to health care providers participating in the  program; and statutes or regulations that require such information if payment is sought under a  government program providing public benefits.    Any terms used but not otherwise defined in this Addendum shall have the same meaning as the meaning ascribed  to those terms in HIPAA.     II. Permitted Uses and Disclosures.  Business Associate may use or disclose Protected Health Information  received or created by Business Associate pursuant to the Agreement solely for the following purposes:    A. Business Associate may use or disclose Protected Health Information as necessary to carry out  Business Associate’s responsibilities and duties under the Agreement.    B. Business Associate may use or disclose Protected Health Information for Business Associate’s  proper management and administration ore to fulfill any present or future legal responsibilities of  Business Associate; provided, however, that if Business Associate discloses Protected Health  Information to a third party under this Section II(b), Business Associate shall Ii) obtain reasonable  assurances from the person to whom the Protected Health Information is disclosed that it will be    {WS087179v1 } 186  held confidentially and used or further disclosed only as Required by Law or for the purpose for  which it was disclosed and (ii) obligate such person to notify Business Associate of any instances  of which it is aware in which the confidentiality of the Protected Health Information has been  breached.    C. Business Associate may use or disclose protected Information as Required by Law.      D. Any use or disclosure of Protected Health Information permitted hereunder shall be limited to the  minimum amount necessary to accomplish the intended purpose of the use, disclosure or request  and shall otherwise be accordance with HIPAA.     III. Disclosure to Agent.  In the event Business Associate disclosed to any agent, including a subcontractor,  Protected Health Information received from, or created or received by Business Associate on behalf of, the P.C.,  Business Associate shall obligate each such agent to agree to the same restrictions and conditions regarding the use  and disclosure of Protected Health Information as are applicable to Business Associate under this Addendum.      IV. Safeguards.  Business Associate shall employ appropriate administrative, technical and physical  safeguards, consistent with the size and complexity of Business Associate’s operations, to prevent the use or  disclosure of Protected Health Information in any manner inconsistent with the terms of this Addendum.  Business  Associate shall maintain a written security program describing such safeguards, a copy of which shall be available  to the P.C. upon request.    V. Reporting of Improper Disclosures.  Business Associate shall report to the P.C. any unauthorized or  improper use or disclosure of Protected Health Information within one (1) business day of the date on which  Business Associate becomes aware of such use or disclosure.      VI. Reporting of Disclosures of Security Incidents.  Business Associate shall report to the P.C. any Security  Incident of which it becomes aware.  For purposes of this Addendum, “Security Incident” means the attempted or  successful unauthorized access, use, disclosure, modification, or destruction of information or interference with  system operations in an information system; provided, however, that Business Associate shall not have any  obligation to notify P.C. of any unsuccessful attempts to (i) obtain unauthorized access to P.C.’s information in  Business Associate’s possession, or (ii) interfere with Business Associate’s system operations in an information  system, where such unsuccessful attempts are extremely numerous and common to all users of electronic  information systems (e.g., attempted unauthorized access to information systems, attempted modification or  destruction of data files and software, attempted transmission of a computer virus).    VII. Mitigation.  Business Associate agrees to mitigate, to the extent practicable, any harmful effect that is  known to Business Associate of a use or disclosure of Protected Health Information by Business Associate in  violation of the requirements of this Addendum.       VIII. Access to protected health information by the P.C.    A. Within (10) days of a request by the P.C., Business Associate shall provide to the P.C. all Protected  Health Information in Business Associate’s possession necessary for the P.C. to provide patients or  their representatives with access to or copies thereof in accordance with 45 CFR §§ 164.524.    B. Within ten (10) days of a request by the P.C., Business Associate shall provide to the P.C. all  information and records in Business Associate’s possession necessary for the P. C. to provide  patients or their representatives with an accounting of disclosures thereof in accordance with 45  C.F.R § 164.528.    C. Within ten (10) days of a request by the P.C. Business Associate shall provide to the P.C. all  protected Health Information in Business Associate’s possession necessary for the P.C. to respond    {WS087179v1 } 187  to a request by a patient to amend such Protected Health Information in accordance with 45 C.F.R.  § 164.526.  At the P.C.'s direction, Business Associate shall incorporate any amendments to a  patient’s Protected Health Information made by the P.C. into the copies of such information  maintained by Business Associate.      IX. Access of HHS.  Business Associate shall make its internal practices, books and records relating to the use  and disclosure of Protected Health Information received from the P.C., or created or received by Business Associate  on behalf of the P.C., to HHS in accordance with HIPAA and the regulations promulgated thereunder.    X. Return of Protected Health Information Upon Termination.  Upon termination of the Agreement, Business  Associate shall:  (a) if feasible, return or destroy all Protected Health Information received from, or created or  received by Business Associate on behalf of, the P.C. that Business Associate still maintains in any form, and  Business Associate shall retain no copies of such information; or (b) if Business Associate reasonably determines  that such return or destruction is not feasible, extend the protections of this Addendum to such information and  limit further uses and disclosures to those purposes that make the return or destruction of the Protected Health  Information infeasible.      XI. Obligations of P.C.     A. Upon request of Business Associate, P.C. shall provide Business Associate with the notice of  privacy practices that P.C. produces in accordance with 45 CFR §164.520.    B. P.C. shall provide Business Associate with any changes in, or revocation of, permission by an  individual to use or disclose Protected Health Information, if such changes affect Business  Associate’s permitted or required uses and disclosures.     C. P.C. shall notify Business Associate of any restriction on the use or disclosure of Protected Health  Information to which P.C. has agreed in accordance with 45 CFR §164.522 to the extent that such  restriction may affect Business Associate’s use or disclosure of PHI.     XII. Amendment.  If any of the regulations promulgated under HIPAA are amended or interpreted in a manner  that renders this Addendum inconsistent therewith, the P.C. may, on thirty (30) days written notice to Business  Associate, amend this Addendum to the extent necessary to comply with such amendments or interpretations.         





 






  {WS087179v1 } 188  XIII. Indemnification.  Each of the parties shall indemnify, defend and hold harmless the other and its directors,  officers, employees and agents from and against any and all third party liabilities, costs, claims and losses  including, without limitation, the imposition of civil penalties by HHS under HIPAA, arising from or relating to the  breach by either party or any of its directors, officers, employees or agents (including subcontractors) of the terms  of this Addendum.      XIV. Conflicting Terms.  In the event of any terms of this Addendum conflict with any terms of the Agreement,  the terms of this Addendum shall govern and control.          {WS087179v1 } 189  MANAGEMENT AGREEMENT    (For Use in CA)     THIS MANAGEMENT AGREEMENT (“Agreement”) is made effective as of ________ by and  between___________________________________________________, a [State] [corporation/limited liability  company], having its principal place of business at ___________________________ (“the Company”), and  ______________________________________, a ________ [State] professional service corporation, having its  principal place of business at ______________________________ (the “P.C.”) [This defined term may be  adapted to correspond to the applicable business form (i.e., P.L.L.C.).].     WHEREAS, the P.C. has been incorporated under the laws of the State of _________________ to render  chiropractic services to patients of the P.C.;    WHEREAS, the P.C. desires to establish and operate a chiropractic clinic and provide chiropractic services  (the “Clinic”) at ________ (the “Premises”) and to obtain certain equipment, furnishings, office space and  management services for the P.C. from the Company; and    WHEREAS, the Company is ready, willing, and able to provide furnishings, equipment, office space and  management services to the P.C. in connection with the Clinic.      NOW, THEREFORE, in consideration of the mutual premises and covenants contained herein and other  good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto  agree as follows:      1. Representations and Warranties.    1.1 Representations and Warranties of the Company.  The Company represents and  warrants to the P.C. that at all times during the term of this Agreement, the Company is a corporation [limited  liability company] duly organized, validly existing and in good standing under the laws of the State of  ______________.    1.2 Representations and Warranties of the P.C.   The P.C. hereby represents and warrants to  the Company that at all times during the term of this Agreement:      (a) The P.C. is a professional service corporation duly organized, validly existing and  in good standing under the laws of the State of ___________ and is duly licensed and qualified under all applicable  laws and regulations to engage in the practice of chiropractic medicine in the State of _______________________.    (b) Each of the professionals employed or engaged by the P.C. to render services at the  Clinic is duly licensed, certified, or registered, to render the professional services for which he or she has been  employed or engaged by the P.C.    (c) The P.C. will establish and enforce procedures to ensure that proper and complete  patient records are maintained regarding all patients of the P.C. as required by Section 4.10 below, applicable law  and by the rules and regulations of any applicable governmental agency (collectively “Laws”).    2. Furnishings and Equipment, Use of Premises, Trade Name    2.1 Title and Maintenance.  During the term of this Agreement, the Company grants to the  P.C. the exclusive right to use the Equipment and Furnishings specified in Exhibit A hereto, and as may be  amended from time to time, on the terms and conditions hereinafter set forth.  All Equipment selected for use at the  Clinic and identified in Exhibit A must be reviewed and approved by the P.C.  The P.C. shall use, and shall cause  its Providers (as defined in Section 4.2, below) to use, the Equipment and Furnishings in connection with the Clinic    {WS087179v1 } 190  in a manner that the P.C. determines is in the best interest of its patients.  Title to the Equipment and Furnishings,  including any improvements thereto, shall be and remain in the Company at all times.  The P.C. agrees to take no  action that would adversely affect the Company’s title to or interest in the Equipment and Furnishings.  During the  term of this Agreement, the P.C. shall be responsible for maintaining the Equipment and Furnishings in good  condition and repair, reasonable wear and tear from normal use excepted, including, where necessary, the  replacement or substitution of parts.  All maintenance, repair and replacement, if necessary, of the Equipment and  Furnishings shall be performed by the Company on behalf of the P.C., in accordance with Section 3.1 of this  Agreement.  The P.C. agrees to assume the cost and expense of all supplies used in connection with the Equipment  and Furnishings, and the P.C. agrees to make the Equipment and furnishings available for inspection by the  Company or its designee at any reasonable time.    2.2 Liens, Encumbrances, Etc.  The P.C. shall not directly or indirectly create or suffer to  exist any mortgage, security interest, attachment, writ or other lien or encumbrance on the Furnishings or  Equipment, and will promptly and at its own expense, discharge any such lien or encumbrance which shall arise,  unless the same shall have been created or approved by the Company.    2.3 Use of Premises.  The Company will provide as a license to use space, the use of the  Premises in which the P.C. shall conduct and provide its chiropractic services at the Clinic during the term of this  Agreement.  This Agreement shall not be construed as a lease or sublease of the Premises, and shall not be deemed  to create a relationship between a landlord and a tenant.  The P.C. shall have no rights as a lessee of or any other  possessory or occupancy rights to or any interest in the Premises except for the right to perform professional  chiropractic services on the Premises as expressly set forth in this Agreement.      2.4 Return of Equipment and Furnishings.  Upon the termination or expiration, as  applicable of this Agreement, the Company shall retain all Furnishings and Equipment and the P.C. will relinquish  control thereof free and clear of all liens, encumbrances, and right of others (save those created or approved by the  Company).       2.5 Assignment.  The P.C. shall not assign any of its rights hereunder to the use of the  furnishings and Equipment to any third party, without the prior written consent of the Company.    2.6 Reporting.  In addition to P.C.’s right to approve the initial Equipment identified in  Exhibit A, the P.C. shall advise the Company with respect to the selection of additional and replacement equipment  or furnishings for the Clinic, and with respect to any proposed additions or improvements to the Equipment or  Furnishings.  The P.C. may refer the patient for consultation or treatment elsewhere, if the P.C. deems such to be in  the best interest of its patient(s). The P.C. hereby approves the use of the Equipment identified in Exhibit A hereto.  The Equipment in Exhibit A will be furnished by the Company at no additional expense to the P.C. However, if  P.C. chooses to use different therapeutic equipment, this will be treated as an additional expense of the P.C. The  P.C. will ensure that all Equipment and Furnishings are used in a safe and appropriate manner.  The P.C. shall  promptly notify the Company of any defective Equipment or Furnishings.    2.7 Use of Trade Name.  The Company shall provide P.C. with a revocable license to use the  name “The Joint®”, “The Joint Chiropractic®, or “The Joint...the chiropractic place®” for the Clinic (the  “Name”), and the Name shall be used by the P.C. in conformity with all applicable Laws.     3. General Responsibilities of the Company.  Except as otherwise provided in this Agreement, the  Company shall have responsibility for general management and administration of the day-to-day business  operations of the P.C., exclusive of chiropractic, professional and ethical aspects of the P.C.’s chiropractic Clinic, in  all respects subject to applicable Laws.      3.1 Maintenance, Repair and Servicing of Furnishings and Equipment.  During the term  of this Agreement, the P.C. engages the Company and the Company agrees to perform, or subcontract for the  performance of, all maintenance, repair, and servicing as may be necessary for the Equipment and furnishings to be  maintained in good working condition, reasonable wear and tear excepted.      {WS087179v1 } 191    3.2 Administrative and Management Services    (a) The Company shall provide, or arrange for the provision of, certain business,  management and administrative services of a non-clinical nature necessary or appropriate for the proper operation  of the P.C. (“the Management Services”), as described below.  The Company shall be the exclusive provider to the  P.C. of such Management Services.  The P.C. shall not obtain any Management Services from any source other  than the Company, except with the prior written consent of the Company.  Subject to P.C.’s oversight and ultimate  authority over all issues, Company is expressly authorized to take such actions that Company, in the exercise of  reasonable discretion, deems necessary and/or appropriate to fulfill its obligations under this Agreement and meet  the day-to-day requirements of P.C., including the responsibility and commensurate authority to provide full service  management services for P.C. as set forth in this Agreement, including  supplies, support services, third party  contracting, quality assurance, educational activities, risk management, billing and collection services,  management, administration, financial record keeping and reporting, and other business services as provided in this  Agreement.  The Company is authorized to contract with third parties, including one or more of its affiliates, for the  provision of services, equipment and personnel needed to perform its obligations under this Agreement.  Any  contracts with such affiliates shall be arms’ length agreements on terms reasonably available from reasonably  efficient competing vendors. Nothing herein shall be construed to interfere with P.C.’s or its licensed providers’  professional judgment or actions with respect to the diagnosis and treatment of any of their patients.    (b) The Management Services to be provided by the Company for the Clinic shall  include, but not be limited to, the following:      (i) business planning;    (ii) financial management, including causing annual financial statements to be  prepared for the P.C., providing to the P.C. the data necessary for the P.C. to prepare and file its tax returns and  make any other necessary governmental filings, paying on behalf of the P.C., the P.C.’s Monthly Obligations (as  defined in Section 4.4(d) hereof);    (iii) bookkeeping, accounting, and data processing services;    (iv) maintenance of patient records owned and maintained by the P.C. in  accordance with procedures established by the P.C. pursuant to Section 1.2(c) above;    (v) materials management, including purchase and stock of office supplies and  maintenance of equipment and facilities, subject to the P.C.’s approval of the selection of chiropractic equipment  for the Clinic;    (vi) administering or causing to be administered any welfare, benefit or  insurance plan or arrangement of the P.C.;    (vii) coordinate human resources management, including primary direction of  recruitment, training, and management of all Administrative Staff (defined in Section 3.3 below);    (viii) billing to and collection from all payors, on behalf of and in the name of  the P.C., accounts receivable and accounts payable processing, all in accordance with the P.C.’s instructions and  final approval made in consultation with the Company;    (ix) administering utilization, cost and quality management systems that are  established in accordance with Section 4.3;    (x) developing a marketing program which includes the design, procurement,  and monitoring of electronic and print advertising of the Clinic, in conformity with the requirements of applicable  





 






  {WS087179v1 } 192  Laws;    (xi) arrange for the P.C. to obtain and maintain malpractice and other agreed  upon insurance coverages;    (xii) providing administrative services in connection with the P.C.’s  advertising, marketing and promotional activities of the Clinic, subject to the P.C.’s approval of the materials used  to advertise, market and promote the Clinic;    (xiii) arranging for necessary legal services except with respect to any legal  dispute between the P.C. and the Company;     (xiv) performing credentialing support services such as application processing  and information verification;    (xv) developing and providing OSHA compliance programs and consulting;     (xvi) developing and providing P.C. with consulting services regarding pricing  and membership plan strategies for the Clinic, subject to the requirements of applicable provisions of Law.   Notwithstanding the foregoing, the parties expressly acknowledge and agree that all policies and decisions relating  to pricing, credit, refunds and warranties shall be established in compliance with applicable Laws; and    (xvii) to the extent not included in any of the services listed in Section 3.2(b)(i) –  (xv) providing:    (a)  relationship development with Chiropractic schools;  (b)  personnel training and orientation in non-Chiropractic areas;  (c)  monitoring of industry developments and strategic planning;  (d)  payroll processing;  (e)  public relations;  (f)  facilities management;  (g)  coordination and negotiation of  clinic financing efforts;  (h)  clinic remodels;  (i)  continuing education programs;  (j)  client scheduling design software;  (k)  coordinate client service and complaint handling, provided that  any clinical complaints shall be directed to the P.C. or its providers;  (l)  clinic management analysis;  (m)  internal publications development and distribution;  (n)  conference and travel coordination; and  (o)  administration of committees.    {WS087179v1 } 193    (c) The Company shall not provide any of the following services to the       Clinic:    (i) the assignment of Providers to treat patients, including determining how  many patients a chiropractor must see in a given period or how many  hours a chiropractor must work;  (ii) assumption of responsibility for the care of patients including the       treatment options available;    (iii) serving as the party to whom bills and charges are made payable;    (iv) determining what diagnostic tests are appropriate for a particular       condition;    (v) determining the need for referrals to or consultation with another       healthcare provider; and    (vi) any activity that involves the practice of chiropractic medicine        and the provision of chiropractic services or that would cause the       Clinic to be subject to licensure under applicable laws and        regulations in ___________ (State).    3.3 Administrative Staff.  Subject to P.C.’s oversight and ultimate authority (including  ratification of all non-chiropractic personnel who indirectly are involved in patient care), Company may  recommend for employment and termination the employment of all Non-Chiropractic Personnel as Company will  deem necessary or advisable, and will be responsible for the supervision, direction, training and assigning of duties  of all Non-Chiropractic Personnel, with the exception of activities, if any, carried on by Non-Chiropractic  Personnel which must be under the direction or supervision of licensed chiropractors in accordance with applicable  law and regulations. Unless otherwise specifically agreed in writing, Company shall administer compensation,  benefits, and scheduling of all Non-Chiropractic Personnel providing any services for or on behalf of P.C., and such  personnel will be employees or independent contractors employed or engaged by Company.    3.4 Patient Records.  The Company shall preserve the confidentiality of any patient records  that it stores on behalf of the P.C., including the restriction of access to such records by its own personnel to only  those whose specific job description requires access to such information on a routine basis.      3.5 Performance Standards.  All Management Services provided hereunder shall be subject  to commercially reasonable performance standards agreed to by the parties from time to time.    4. Responsibilities of the P.C.    4.1 Professional Services.  During the term of this Agreement, the P.C. shall be solely  responsible for all aspects of the diagnostic, therapeutic and related professional services delivered by the Providers  at the Clinic, and for the selection, training, professional direction, supervision, employment or engagement, and  termination of all Providers.  Company will provide assistance to P.C. in recruiting and evaluating prospective  chiropractors and support personnel as employees or independent contractors of P.C.. P.C. will make all decisions  relating to hiring, training, managing, and termination of Chiropractic Personnel.  At the request of P.C., Company  will administer compensation, benefits, and scheduling of Chiropractic Personnel on behalf of the P.C. as directed  by P.C., which shall exclusively oversee and direct all clinical and patient care activities.  In addition, the P.C. shall  be solely responsible for the following determining what diagnostic tests are appropriate for a particular condition;  determining the need for referrals to or consultation with another chiropractor/specialist; and the overall care of the  patient, including the treatment options available.    {WS087179v1 } 194    4.2 Time Commitment.  The P.C. shall employ or engage and make available to the Clinic,  sufficient chiropractors and other professionals, authorized to engage to the extent permitted by law in the  chiropractic services provided by the Clinic (collectively referred to as “Providers”) in adequate numbers to meet  the chiropractic needs of the patients of the Clinic.  The P.C. shall establish the Clinic’s hours of operation and  provide such services during normal business hours, as established in consultation with the Company.  The P.C.  shall ensure that all work and coverage schedules meet the needs of patients of the P.C. in a competent, timely and  responsive manner.  The P.C. shall determine how many patients a chiropractor must see in a given period of time  or how many hours a chiropractor must work.      4.3 Quality of Service.  The P.C. shall establish and enforce procedures to assure the  appropriateness, necessity, consistency, quality, cost effectiveness and efficacy of all chiropractic services provided  to patients of the Clinic.  The P.C. shall require each of its Providers who are licensed, registered or certified to  perform professional services to participate in and cooperate with any utilization management, quality assurance,  risk management, patient care assessment, continuous quality improvement, accreditation or other similar program  or study to review the performance such Providers as may be required by the P.C., governmental agencies,  professional review organizations, accrediting bodies, or health care entities or other third parties with which the  P.C. may contract or affiliate.    4.4 Billing and Collection.    (a) The Company shall bill and use its best efforts to collect for all services rendered  by the P.C. and its Providers hereunder and for all access and membership fees as agent for the P.C. in accordance  with P.C.’s instructions and final approval made in consultation with the Company regarding coding and billing  procedures for professional services provided by the P.C.  All of the payments with respect to such services shall be  made by cash or by check, electronic funds transfer, or credit card payable to the P.C. and shall be deposited into a  bank account of the P.C. (the “Concentration Account”) with a bank mutually agreed to by the Company and the  P.C. (the “Account Bank”).  The Company shall prepare and make available to the P.C. an accounting of receipts  attributable to services provided by the P.C., and receipts attributable to services provided by the Company.      (b) The P.C. shall, and shall cause its Providers to, promptly endorse and deliver to the  Company all payments, notes, checks, money orders, remittances and other evidences of indebtedness or payment  received by the P.C. or its Providers, with respect to all accounts, contract rights, instruments, documents, or other  rights to payment from time to time arising from the rendering of chiropractic services by the P.C. and its  Providers, for access or membership fees, or otherwise relating to the business of the P.C., together with any  guarantees thereof or securities therefore which are generated during the term of this Agreement.  The Company is  hereby granted a special power of attorney with respect to the Concentration Account and shall have the power and  authority to deposit into, and withdraw funds from, all such accounts as may be required to pay P.C.’s Expenses (as  defined in Section 4.13 below).  The P.C. shall notify the banking institution of the concentration Account, and  shall cause one or more employees or agents designated by the Company to be listed as a signatory on that account.    (c) With respect to funds deposited in the Concentration Account (the “P.C.’s  revenues”), the Company shall direct the Account Bank to transfer all amounts in the Concentration Account, at the  end of each day, to an operating account maintained by and in the name of the Company (the “Operating  Account”).  The Company shall hold the P.C.’s Revenues in the Operating Account as the P.C.’s agent, and shall  administer such Revenues on the P.C.’s behalf.  The Company shall separately and accurately account for the  receipt, use, disposition, and interest gained on the P.C.’s Revenues.    (d) On at least a monthly basis, the Company shall pay, from the P.C.’s Revenue in the  Operating Account, all of the current month’s P.C. Expenses, as defined in Section 4.13 hereof and the current  month’s Management Fee as defined in Section 5 hereof (collectively, the “P.C.’s Monthly Obligations”).  In the  event that the P.C.’s Revenue (including the current month’s interest earned on the P.C.’s Revenue) is insufficient  to pay fully the P.C.’s Monthly Obligations, the Company may advance to the P.C. an amount equal to the deficit  (the “Deficit Advance”) by depositing such amount in the Concentration Account or the Operating Account.  The    {WS087179v1 } 195  amounts of the Deficit Advances shall accrue and the P.C. shall be obligated to pay such amounts upon the  termination of this Agreement.  In the event that there is a monthly profit that exceeds the P.C.’s Monthly  Obligations (the “Monthly Profits”), then the Company shall use such amount to repay any prior Deficit Advances  made by the Company (if any) together with interest accrued thereof.      4.5 Licensure.  The P.C. shall ensure that each Provider associated with P.C. maintains, if  applicable, an unrestricted license to practice chiropractic or other health care profession, or to be engaged in his or  her particular field of expertise in the State of ___________ and, to the extent that Providers provide professional  services in other states, that such individuals maintain comparable unrestricted licensure in such other jurisdictions.   Each Provider shall have a level of competence, experience and skill comparable to that prevailing in the  community where such Provider provides professional services.      4.6 Continuing Education.  The P.C. shall ensure that each Provider shall obtain the required  continuing professional education for his or her specialty in each state where such Provider provides professional  services and shall provide documentation of the same to the Company.      4.7 Disciplinary Actions.  The P.C. shall, and shall cause each of its Providers to, disclose to  the Company during the term of this Agreement:  (i) the existence of any proceeding against any Provider instituted  by any plaintiff, governmental agency, health care facility, peer review organization or professional society which  involves any allegation of substandard care or professional misconduct raised against any Provider, and (ii) any  allegation of substandard care or professional misconduct raised against any Provider by any person or agency  during the term of this Agreement.    4.8 Reserved.         





 






  {WS087179v1 } 196  4.9 Patient Records.    (a) The P.C. and its Providers shall maintain, in a timely manner, complete, accurate  and legible records for all patients of the Clinic, and all such patient records shall be the property of the P.C.  The  P.C. and its Providers shall comply with all applicable laws, regulations and ethical principles concerning  confidentiality of patient records.      (b) The P.C. shall own and control all patient chiropractic records, including  determining the contents thereof.  The P.C. shall grant the Company access to the information contained in the  patient records owned by the P.C. and completed by the Providers to the extent that access to such information is  permitted by applicable Laws and is required in connection with the Company’s administrative responsibilities  hereunder.  The P.C. agrees that, upon the termination of this Management Agreement (as permitted by applicable  laws), the P.C. will transfer the original, or at P.C.’s discretion, complete copies of all of the P.C.’s patient records  to a successor P.C. or a licensed chiropractor identified by the Company who will provide chiropractic services at  the Premises or ensure that such records are transferred to a successor P.C. that will provide chiropractic services at  the Premises.  Notwithstanding the foregoing, such successor P.C. or chiropractor shall be obligated to transfer a  patient’s record in accordance with the patient’s request.    (c) As required by the privacy regulations issue under the Health Insurance Portability  and Accountability Act of 1996 (“HIPAA”), the parties shall comply with the terms of the Business Associate  Addendum attached as Exhibit B of this Agreement.      4.10 Credentialing.  The P.C. shall participate and cooperate in and comply with any  credentialing program established from time to time by the Company.    4.11 Fees for Professional Services.  The P.C. shall be solely responsible for legal, accounting,  and other professional service fees it incurs, except as otherwise provided herein.      4.12 Standards of Care.  The P.C. and its Providers shall render services to patients hereunder  in a competent and professional manner, in compliance with generally accepted and prevailing standards of care  and in compliance with applicable statutes, regulations, rules, policies and directives of federal, state and local  governmental, regulatory and accrediting agencies.      4.13 P.C. Expenses.  The following expenses of the P.C. that are related to the Clinic (“P.C.  Expenses”) shall be paid by the Management Company, on behalf of the P.C. and at the direction of the P.C.:    (a) Salaries, wages, benefits, (including health, life, and disability insurance coverage  and all contributions under employee benefit plans), vacation and sick pay, employment and payroll taxes; and the  cost of payroll administration and administration of benefits, for Providers employed by the P.C.;    (b) Cost of all new chiropractic and non-chiropractic equipment and supplies obtained  for use in the operation of the Clinic, and depreciation cost of all capital equipment and items obtained for use in  the operation of the Clinic in accordance with federal tax depreciation schedules for such equipment and items;    (c) Expenses of comprehensive professional liability insurance, professional liability  insurance for each Provider of the P.C. to the extent the P.C. is required to pay for such insurance pursuant to the  terms of the Provider’s employment agreement, comprehensive general liability insurance and property insurance  coverage for the P.C.’s facility and operations, and worker’s compensation and unemployment insurance coverage  for all P.C. employees;  (d) Interest expense on indebtedness (including capitalized leases) incurred with  respect to debt obligations to fund the operation of, or the acquisition of capital assets for, the P.C.;    (e) State and local business license taxes, professional licensure and board  certification fees, sales and use taxes, income, franchise and excise taxes and other similar taxes, fees and charges    {WS087179v1 } 197  assessed against the P.C. or the Providers;    (f) Expenses incurred in the course of recruiting chiropractors, chiropractic  receptionists and other professional staff to work for and/or join the P.C.; and    (g) Any federal income taxes, including the cost of preparation of the annual income  tax returns of the P.C. and its Providers.    The P.C. shall promptly notify the Company of all P.C. Expenses incurred, and shall provide the  Company with all invoices, bills, statements and other documents evidencing such P.C. Expenses.     5. Management Fee.    (a) In consideration of the Company (i) licensing to the P.C. the use of Equipment,  Furnishings and the Name; (ii) permitting the P.C. to operate the Clinic and perform professional chiropractic  services at the Premises; (iii) granting to the P.C. the right to use the personal property and leasehold improvement  at the Premises; and (iv) providing all other services described in this Agreement, the P.C. hereby agrees to pay to  the Company a monthly Management Fee that shall be equal to [__________ Dollars ($______)].  The  Management Fee will be adjusted annually by the parties.  The Management Fee shall be paid in accordance with  Section 4.4(d).  In the event that in any month the P.C.s Revenue (including the current month’s interest earned on  the P.C.’s Revenue) is insufficient to pay fully the monthly Management Fee, the unpaid amount of the  Management Fee shall accrue each month, and the P.C. shall be obligated to pay such amount until fully paid in  accordance with Section 4.4(d).  The parties agree that the Management Fee represents the fair market value of the  items and services provided under this Agreement.  Further, the parties acknowledge that the Management Fee is  not based upon, or in no way take into account, the volume or value of referrals to the Clinic or is intended to  constitute remuneration for referrals, or the influencing of such referrals, to the Clinic.      (b) The portion of the Management Fee (i) allocable to the P.C.’s use of the Equipment,  Furnishings and Name has been determined by the parties to equal the fair market value of the use of the  Equipment, Furnishings and name, respectively, and (ii) allocable to the provisions of all other services hereunder  has been determined by the parties to equal the fair market value of such other services without taking into account  the volume or value of any referrals of business from the Company (or its affiliates) to the P.C. or the Providers, or  from the P.C. or the Providers to the Company (or its affiliates).      (c) The Management Fee paid by the P.C. to the Company hereunder has been determined by  the parties through good-faith and arm’s length bargaining.  No amount paid hereunder is intended to be, nor shall it  be construed to be, an inducement or payment for referral of, or recommending referral of, patients by the P.C. to  the Company (or its affiliates) or by the Company (or its affiliates) to the P.C.  In addition, the Management Fee  charged hereunder does not include any discount, rebate, kickback, or other reduction in charge, and the  Management Fee charged hereunder is not intended to be, nor shall it be construed to be, an inducement or payment  for referral, or recommendation of referral, of patients by the P.C. to the Company (or its affiliates) or by the  Company (or its affiliates) to the P.C.           {WS087179v1 } 198  6. Regulatory Matters.    (a) The P.C.’s Providers shall at all times be free, in their sole discretion, to exercise their  professional judgment on behalf of patients of the P.C.  No provision of this Agreement is intended, nor shall it be  construed, to permit the Company to affect or influence the professional judgment of any member of the P.C.’s  Providers.  To the extent that any act or service required or permitted of the Company by any provision of this  Agreement may be construed or deemed to constitute the practice of chiropractic, the ownership or control of a  chiropractic practice, or the operation of a clinic, said provision of this Agreement shall be void ab initio and the  performance of said act or service by the Company shall be deemed waived by the P.C.    (b) The parties agree to cooperate with one another in the fulfillment of their respective  obligations under this Agreement, and to comply with the requirements of applicable Laws and with all ordinances,  statutes, regulations, directives, orders, or other lawful enactments or pronouncements of any federal, state,  municipal, local or other lawful authority applicable to the Clinic, and of any insurance company insuring the Clinic  or the parties against liability for accident or injury in or upon the premises of the Clinic.      7. Insurance.    7.1 General Comprehensive Liability Insurance.  During the term of this agreement, the  Company shall obtain and maintain, at the P.C.’s expense, a comprehensive general liability insurance policy and  such other insurances as may be required, in such amounts, with such coverages and with such companies as the  Company may reasonably determine to be necessary and appropriate, as required by law or as are usual and  customary.  These insurance policies must name The Joint Corp., the Company, and any of their respective  affiliates that the Company or The Joint Corp. designates as additional named insureds, and provide for third (30)  days’ prior written notice to the Company and The Joint Corp. and of a policy’s material modification, cancellation  or expiration.      7.2 Equipment Insurance.  The Company shall cause to be carried and maintained, at its own  expense, insurance against all risks of physical loss or damage to the Equipment in an amount not less than the  original purchase price or the replacement cost with like kind and quality at the time of loss, with such companies  and as the Company shall reasonably determine.  These insurance policies must name The Joint Corp., the  Company, and any of their respective affiliates that the Company or The Joint Corp. designates as additional named  insureds, and provided for thirty (30) days’ prior written notice to the Company and The Joint Corp. and of a  policy’s material modification, cancellation or expiration.    7.3 Malpractice Insurance.  During the term of this Agreement, the Company shall arrange  for the P.C. to obtain and maintain, at the P.C.’s expense, professional liability insurance covering the P.C. and its  Providers, with limits of not less than [one million dollars ($1,000,000) per occurrence and three million dollars  ($3,000,000) in the aggregate], which the parties hereby agree are adequate amounts of coverage, or such other  amount as required by law.  In the event the P.C. has a “claims made” form of insurance in effect at any time during  the term of this Agreement, the Company shall obtain, at P.C.’s expense, full “tail” coverage to cover any event that  may have occurred during the term of this Agreement.  The P.C. shall provide to the Company any information  with respect to the P.C. or the Providers necessary for the Company to secure such professional liability insurance.   These insurance policies must name The Joint Corp., the Company, and any of their respective affiliates that the  Company or The Joint Corp. designates as additional name insureds, and provide for thirty (30) days’ prior written  notice to the Company and The Joint Corp. and of a policy’s material modification, cancellation or expiration.     8. Indemnification by the P.C.  The P.C. hereby agrees to indemnify, defend, and hold harmless the  Company, and each of the Company’s officers, directors, shareholders, agents and employees, from and against any  and all claims, demands, losses, liabilities, actions, lawsuits and other proceedings judgments and awards, and costs  and expenses (including court costs, and reasonable attorneys’ and consultancy fees), arising directly or indirectly,  in whole or in part out of any breach by the P.C. of this Agreement or any acts or omissions by the P.C. or its  Providers in their performance of this Agreement, including, but not limited to, negligence of the P.C. or its  Providers arising form or related to any of their professional acts or omissions to the extent that such is not paid or    {WS087179v1 } 199  covered by the proceeds of insurance.  The P.C. shall immediately notify the Company of any lawsuits or actions,  or any threat thereof, against P.C. or any Provider, or the Company, which may become known to the P.C.    9. Indemnification by the Company.  The Company hereby agrees to indemnify, defend, and hold  harmless the P.C., and each of its officers, managers, members, agents and employees, from and against any and all  claims, demands, losses, liabilities, actions, lawsuits and other proceedings, judgments and awards, and costs and  expenses (including court costs, and reasonable attorneys’ and consultancy fees), arising directly or indirectly, in  whole or in part, out of any breach by the Company of this Agreement or any willful or grossly negligent act or  omission by the Company in its performance of this Agreement, to the extent that such is not paid or covered by the  proceeds of insurance.  The company shall immediately notify the P.C. of any lawsuits or actions, or any threat  thereof, against the Company, P.C. or any Provider that may become known to the Company.    10. Security Interest.  As security for Practice’s obligations set forth in this Agreement, Shareholder,  who is owner of 100% of P.C.’s shares of common stock, hereby pledges, and as inducement to Company to enter  into this Agreement, grants a security interest in, assigns, transfers, and delivers to Company (or Company’s  qualifying designee) P.C.’s shares to Company as collateral security for the performance of P.C.’s obligations  hereunder.  In the event of a breach by or default of P.C. of this Agreement, or upon termination of this Agreement  for any reason, and as further provided below, Shareholder shall cooperate as reasonably requested in the transfer of  P.C.’s shares to a chiropractor independently determined to be competent designated by Company. In connection  with this grant of a security interest, Shareholder represents and warrants that Shareholder owns the pledged shares  free and clear of any material liens, claims, encumbrances, or security interests of any kind or nature whatsoever;  that Shareholder is not precluded, by agreement or operation of law or otherwise, from making this pledge, and  needs no further authority or authorization for this pledge; and that the pledge of the shares as collateral creates a  valid first priority lien on and a first priority perfected security interest and lien in the collateral and proceeds  thereof, securing the performance of P.C.’s obligations under this Agreement.    11. Actions Requiring Company’s Consent.  As inducement to Company to enter into this  Agreement, P.C. agrees that it shall not take certain governance actions without Manager’s consent.  Therefore,  notwithstanding anything in this Agreement to the contrary, P.C. agrees that the following actions by P.C. shall be  void unless undertaken with the prior written consent of Manager:    (a) The issuance, reclassification, recapitalization, redemption of capital stock of P.C. or of  any security convertible into shares of capital stock of P.C., without prior consultation and written consent of  Manager;    (b) The payment of any dividends on the capital stock of P.C. or other  distribution to the  shareholders of P.C., without prior consultation and written consent of Manager;    (c) Any consolidation, conversion, merger or stock/share exchange of P.C. without prior  consultation and written consent of Manager;    (d) Any sale, assignment, pledge, lease, exchange, transfer or other disposition (without prior  consultation and written consent of Manager), excluding salaries, but including without limitation a mortgage or  other security device, of assets, including P.C.’s accounts receivable, constituting in the aggregate five percent (5%)  or more (in any transaction or series of transactions over any consecutive five (5) year period) of the total assets of  P.C. at the end of its most recent fiscal year ending prior to such disposition; and      (e) The dissolution or liquidation of P.C.  12. Non-Solicitation.    (a) Intentionally Omitted.      (b) To the extent permitted by law, during the term of any Provider’s employment with the  





 






  {WS087179v1 } 200  P.C. and for a period of one (1) year after the termination or expiration of any such Provider’s employment  agreement with the P.C., such Provider shall not, without the express written consent of the P.C., solicit verbally or  in writing, any patient or former patient of the P.C., or otherwise interfere with such patient or former patient’s  relationship with the P.C. in connection with the provisions of chiropractic services.  Upon termination of any  Provider’s employment with the P.C., the P.C. shall promptly notify the Provider’s patients of how and where to  contact the Provider.      (c) In the event that any of the P.C.’s Providers shall violate any provision of this Section 12,  the P.C.’s President shall immediately notify the Company of such activity and the P.C. shall immediately take all  necessary and appropriate corrective action.      (d) Company agrees to waive any outstanding Management Fees owed by the P.C. at  termination of this agreement, pursuant to Section 5(a), as consideration for the non-solicitation provisions set forth  in Section 12 (b) above.      13. Proprietary Rights.  The P.C. recognizes and acknowledges that all records, files, reports,  protocols, polities, manuals, data bases, processes, procedures, computer systems, materials and other documents  used by the Company (or its affiliates) in rendering services hereunder, or relating to the operations of the company  (or its affiliates), belong to and shall remain the property of the Company, and constitute proprietary information  and trade secrets that are valuable, special, and unique assets of the Company’s business (“Confidential  Information”).  The P.C. shall not, and shall assure that each of its Providers shall not, during or after the term of  this Agreement, disclose any Confidential Information of the Company (or its affiliates), or the terms and  conditions of this Agreement to any other firm, person, corporation, association, or other entity for any reason or  purpose whatsoever, without the written consent of the Company or its respective affiliates. Nothing herein is  intended to refer to a patient health or treatment records.    14. Enforcement.  The P.C. agrees that the restrictive covenants set forth in Sections 12 and, 13 are  reasonable in nature, duration and geographical scope.  The P.C. further acknowledges that any violation of those  restrictive covenants will cause the Company irreparable damage, which a monetary award would be inadequate to  remedy, and that a court or arbitrator of competent jurisdiction may, in addition to monetary awards, enjoin any  breach of, and enforce, such restrictive covenants by temporary restraining order, and preliminary and permanent  injunctive relief without the need for the moving party to post any bond or surety.  If a court or arbitrator of  competent jurisdiction determines that any of the restrictive covenants set forth in Section 12 or 13 are  unreasonable in nature, duration or geographic scope, then the P.C. agrees that such court or arbitrator shall reform  such restrictive covenant so that such restrictive covenant is enforceable to the maximum extent permitted by law  for a restrictive covenant of that nature, and such court shall enforce the restrictive covenant to that extent.  If any  court or arbitrator finds that the P.C. and/or any Provider has breached the restrictive covenants set forth in Sections  12 or 13 above, then such restrictive covenants shall be extended for an additional period equal to the period of  such breach.    15. Employment Agreements.  The P.C. agrees that it shall impose by contract on each of its  Providers the obligation to abide by the applicable terms and conditions of this Agreement, including the restrictive  covenants specified above.  The Company and its affiliates are intended to be third-party beneficiaries of such  contracts and the Company may, in its sole discretion, be a signatory to such contracts for purposes of enforcing  against Providers the terms and conditions of this Agreement.  Any liquidated damages pad to the P.C. by Providers  pursuant to contracts between the P.C. and such Providers shall be assigned by the P.C. and paid over to the  Company.      16. Term and Termination.      (a) The term of this Agreement shall be for [coterminous with franchise agreement] years  commencing on the date first written above, unless sooner terminated as set forth herein, and shall automatically  renew for successive one (1) year terms unless either party gives the other at least ninety (90) days prior written  notice of its intention not to renew prior to the expiration of then current term.      {WS087179v1 } 201    (b) Either party may terminate this Agreement immediately upon the occurrence of any of the  following events with regard to the other party:  (i) the making of a general assignment for the benefit of creditors;  (ii) the filing of a voluntary petition or the commencement of any proceeding by either party for any relief under  any bankruptcy or insolvency laws, or any laws relating to the relief of debtors, readjustments of indebtedness,  reorganization, composition or extension; (iii) the filing of any involuntary petition or the commencement of any  proceeding by or against either party for any relief under any bankruptcy or insolvency laws, or any laws relating to  the relief of debtors, readjustment of indebtedness, reorganization, composition or extension, which such petition or  proceeding is not dismissed within ninety (90) days of the date on which it is filed or commenced; or (iv)  suspension of the transaction of the usual business of either party for a period in excess of thirty (14) days.      (c) The Company may terminate this Agreement immediately upon any of the following  events:      (i) The date of death of [Name of sole shareholder];    (ii) The date [Name of sole shareholder] is determined by a court of competent  jurisdiction to be incompetent, or permanently disabled so as to be unable to render any professional services    (iii) The date [Name of sole shareholder] becomes disqualified under the Bylaws of  the P.C. or applicable law to be a shareholder of the P.C.;    (iv) The date upon which any of the shares of stock in the P.C. held by [Name of sole  shareholder] are transferred or attempted to be transferred voluntarily, by operation of law or otherwise to any  person;    (v) The date upon which [Name of sole shareholder] ceases to provide chiropractic  services in connection with the P.C.; or    (vi) The merger, consolidation, reorganization, sale, liquidation, dissolution, or other  disposition of all or substantially all of the stock or assets of the P.C.    (d) The Company may terminate this Agreement if the P.C. fails, within seven (7) days after  receiving written notice from the Company, to remove from the Clinic any Provider who the Company determines  has materially disrupted or interfered with the performance of the P.C.’s obligations hereunder.  This provision  shall not be construed as permitting the Company to control or impair the P.C.’s or the Providers’ chiropractic  judgment, professional performance or patient of care.    (e) The Company may terminate this Agreement immediately upon written notice to the P.C.  in the event of t    (f) termination for any reason of any of the following agreements:  the Company’s operating  agreement and/or the employment agreement between the P.C. and ________________ [Doctor’s Name].     (g) The Company may terminate this Agreement at any time with or without cause, by giving  the P.C. forty-five (45) days’ prior written notice.      (h) Either party may terminate this Agreement upon thirty (30) days’ prior written notice to the  other party in the event of a material breach by the other party of any material term or condition hereof, if such  breach is not cured to the reasonable satisfaction of the non-breaching party within thirty (30) days after the non- breaching party has given notice thereof to the other party.      (i) Upon termination or expiration of this agreement by either party, the P.C. shall pay the  Company any amounts owed to the Company under paragraph 5 hereof as of the date of termination or expiration.      {WS087179v1 } 202    (j) Upon termination or expiration of this Agreement, the P.C. shall return to the Company  any and all property of the Company which may be in the P.C.’s possession or under the P.C.’s control.      (k) If, in the opinion (the “Opinion”) of nationally recognized health care counsel selected by  the Company, it is determined that it is more likely than not that applicable Laws in effect or to become effective as  of a date certain, or if the Company or the P.C. receives notice (the “Notice”) of an actual or threatened decision,  finding or action by any governmental or private agency or court (collectively referred to herein as “Action”),  which Laws or Action, if or when implemented, would have the effect of subjecting either party to civil or criminal  prosecution under state and/or federal laws, or other material adverse proceeding on the basis of their participation  herein, then the Company or the P.C. shall provide such Opinion or Notice to the other party.  The parties shall  attempt in good faith to amend this Agreement to the minimum extent necessary in order to comply with such Laws  or to avoid the Action, as applicable, and shall utilize mutually agreed upon joint legal counsel to the extent  practicable.  If, within ninety (90) days of providing written notice of such Opinion or such Notice to the other  party, the parties hereto acting in good faith are unable to mutually agree upon and make amendments or alterations  to this Agreement to meet the requirements in question, or alternatively, the parties mutually determine in good  faith that compliance with such requirements is impossible or unfeasible, then this Agreement shall be terminated  without penalty, charge or continuing liability upon the earlier of the following:  the date one hundred and eight  (180) days subsequent to the date upon which any party gives written notice to the other party, or the effective date  upon which the Law or Action prohibits the relationship of the parties pursuant to this Agreement.  In the event of a  termination of this Agreement in accordance with this Section 16(k), then the restrictions contained in 12 and 13 of  this Agreement shall be waived and shall be of no further effect.      17. Obligations After Termination.  Except as otherwise provided herein or in any amendment  hereto, following the effective date of termination of this Agreement:      (a) The Company shall continue to permit the P.C. or its authorized representatives to conduct  financial audits relating to the period this Agreement was in effect;    (b) The P.C. shall cooperate with the Company to assure the appropriate transfer of patient  cases and patient records;    (c) Both the Company and the P.C. shall cooperate in connection with the termination or  assignment of provider contracts and other contractual arrangements; and    (d) Both the Company and the P.C. shall cooperate in the preparation of final financial  statements and the final reconciliation of fees paid hereunder, which shall be calculated by the Company six (6)  months after termination of this agreement; provided that in the event of a termination of this Agreement by the  Company pursuant to Section 17(b), (c), or (d), the P.C. and any such Provider shall forfeit its (or his/her) rights to  any future payment from the Company under this or any other agreement between the parties, except as may  otherwise be agreed to by the Company in its discretion.      18. Return of Proprietary Property and Confidential Information.  All documents, procedural  manuals, guides, specifications, plans, drawings, designs, copyrights, service marks and trademark rights, computer  programs, program descriptions and similar materials, lists of present, past or prospective patients, proposals,  marketing and public relations materials, invitations to submit proposals, fee schedules and data relating to patients  and the pricing of the Company’s products and services, records, notebooks and similar repositories of or  containing Confidential Information and Inventions (including all copies thereof) that come into P.C. and/or its  Providers possession or control, whether prepared by P.C., its Providers, or others:  (a) are the property of the  Company, (b) will not be used by P.C. or its Providers in any way adverse to the Company or to the benefit of P.C.  and/or its Providers, (c) will not be removed from the Company’s premises (except as P.C. and/or its Providers’  duties hereunder require) and (d) at the termination of this Agreement or engagement of such Providers, will be left  with, or forthwith returned and/or restored to the Company, and P.C. and such Providers shall discontinue use of  such materials.      {WS087179v1 } 203    19. Status of Parties.  In the performance of the work duties and obligations under this Agreement, it  is mutually understood and agreed that each party is at all times acting and performing as an independent contractor  with respect to the other and that no relationship of partnership, joint venture or employment is created by this  Agreement.      20. Force Majeure.  Neither party shall be deemed to be in default of this Agreement if prevented  from performing any obligation hereunder for any reason beyond its control, including but not limited to, Acts of  God, war, civil commotion, fire, flood or casualty, labor difficulties, shortages of or inability to obtain labor,  materials or equipment, governmental regulations or restrictions, or unusually severe weather.  In any such case, the  parties agree to negotiate in good faith with the goal of preserving this Agreement and the respective rights and  obligations of the parties hereunder, to the extent reasonably practicable.  It is agreed that financial inability shall  not be a matter beyond a party’s reasonable control.      21. Notices.  Any notices to be given hereunder by either party to the other shall be deemed to be  received by the intended recipient (a) when delivered personally, (b) the first business day following delivery to a  nationally recognized overnight courier service with proof of delivery, or (c) three (3) days after mailing by  certified mail, postage prepaid with return receipt requested, in each case addressed to the parties at the addresses  set forth on page 1 above or at any other address designated by the parties in writing.      22. Entire Agreement.  This Agreement supersedes any and all other agreements, either oral or in  writing, between the parties hereto with respect to the subject matter of this Agreement.  This Agreement may not  be changed orally, and may only be amended by an agreement in writing signed by both parties.    23. No Rights in Third Parties.  Except as provided in Section 15, hereof, this Agreement is not  intended to, nor shall it be construed to, create any rights in any third parties, including, without limitation, in any  Providers employed or engaged by the P.C. in connection with the Clinic.      24. Governing Law. This Agreement shall be construed and enforced under and in accordance with  the laws of the State of __________________, and venue for the commencement of any action or proceeding  brought in connection with this agreement shall be exclusively in the federal or state court in the State of  __________________, County of _________________.  [Insert State where franchisee and P.C. are located.]    25. Severability.  If any provision of this Agreement shall be held by a court of competent jurisdiction  to be contrary to law, that provision will be enforced to the maximum extent permissible, and the remaining  provisions of this Agreement will remain in full force and effect, unless to do so would result in either party not  receiving the benefit of its bargain.      26. Waiver.  The failure of a party to insist upon strict adherence to any term of this Agreement on any  occasion shall not be considered a waiver or deprive that party of the right thereafter to that term or any other term  of this Agreement.      27. Rights Unaffected.  No amendment, supplement or termination of this Agreement shall affect or  impair any right or obligations which shall have theretofore matured hereunder.      28. Interpretation of Syntax.  All references made and pronouns used herein shall be construed in the  singular or plural, and in such gender, as the sense and circumstances require.      29. Successors.  This Agreement shall be binding upon and shall inure to the benefit of the parties,  their respective heirs, executors, administrators and assigns.      30. Further Actions.  Each of the parties agrees that it shall hereafter execute and deliver such further  instruments and do such further acts and things as may be required or useful to carry out the intent and purpose of  this Agreement and as are not inconsistent with the terms hereof.    





 






  {WS087179v1 } 204    31. Non-Assignment.  The P.C. may not assign this Agreement except with the prior written approval  of the Company.  The Company may assign this Agreement.      32. Access of the Government to Records.  To the extent that the provisions of Section 1861(v)(1)(I)  of the Social Security Action [42 U.S.C. § 1395x(v)(1)(I)] are applicable to this Agreement, the parties agree to  make available, upon the written request of the Secretary of the Department of Health and Human Services or upon  the request of the Comptroller General, or any of their duly authorized representatives, this Agreement, and other  books, records and documents that are necessary to certify the nature and extent of costs incurred by them for  services furnished under this Agreement.  The obligations hereunder shall extent for four (4) years after furnishing  of such services.  The parties shall notify each other of any such request for records.         {WS087179v1 } 205  IN WITNESS WHEREOF, and intending to be legally bound, the parties hereto affix their signatures  below and execute this Agreement under seal.      [P.C.] [JOINT FRANCHISEE/ “Company”]      By:__________________________________  By:______________________________  Its: President      Its:______________________________        {WS087179v1 } 206  EXHIBIT A    TO JOINT MANAGEMENT AGREEMENT    EQUIPMENT/FURNISHINGS      [Insert “Supply List” for each Clinic]        {WS087179v1 } 207  EXHIBIT B    TO JOINT MANAGEMENT AGREEMENT    BUSINESS ASSOCIATE ADDENDUM    This Business Associate Addendum (the “Addendum”) to the Management Agreement (the “Agreement”) dated  _____________________, by and between the P.C. and the Company (for purposes of this addendum, the  “Business Associate”), is entered into for the purpose of complying with the Health Insurance Portability and  Accessibility Act of 1996, as amended by the Health Information Technology Act of 2009 (the “HITECH Act”),  and the regulations promulgated under HIPAA and the HITECH Act (all of the foregoing collectively referred to as  “HIPAA”).    I. Definitions. For purposes of this addendum, the following capitalized terms shall have the meanings  ascribed to them below:      A. “Protected Health Information” shall mean Individually Identifiable Health Information (as defined  below) that is (a) transmitted by electronic media; (b) maintained in any electronic medium; or (c)  transmitted or maintained in any other form or medium.  “Protected Health Information” does not  include Individually Identifiable health information in (x) education records covered by the Family  Educational Right and Privacy Act, as amended (20 USC §1232(g) or (y) records described in 20  USC §1231g(a)(4)(B)(iv).  For purposes of this definition, Individually Identifiable Health  Information shall mean health information, including demographic information collected from an  individual, that:  (aa) is created or received by a health care provider (including the P.C.), health  plan, employer or health care clearing house; and (bb) relates to the past. present or future physical  or mental health or condition of an individual, the provision of health care to an individual, or the  past, present or future payment for the provision of health care to an individual and that (1)  identifies the individual or (2) with respect to which there is a reasonable basis to believe the  information can be used to identify the individual.    B. “Required by Law” shall mean a mandate contained in law that compels the use or disclosure of  Protected Health Information and that is enforceable in a court of law.  “Required by Law”  includes, but is not limited to, court orders and court-ordered warrants; subpoenas or summons  issued by a court, grand jury, a governmental or tribal inspector general, or an administrative body  authorized to require the production of information; a civil or an authorized investigative demand;  Medicare conditions or participation with respect to health care providers participating in the  program; and statutes or regulations that require such information if payment is sought under a  government program providing public benefits.    Any terms used but not otherwise defined in this Addendum shall have the same meaning as the meaning ascribed  to those terms in HIPAA.     II. Permitted Uses and Disclosures.  Business Associate may use or disclose Protected Health Information  received or created by Business Associate pursuant to the Agreement solely for the following purposes:    A. Business Associate may use or disclose Protected Health Information as necessary to carry out  Business Associate’s responsibilities and duties under the Agreement.    B. Business Associate may use or disclose Protected Health Information for Business Associate’s  proper management and administration ore to fulfill any present or future legal responsibilities of  Business Associate; provided, however, that if Business Associate discloses Protected Health  Information to a third party under this Section II(b), Business Associate shall Ii) obtain reasonable  assurances from the person to whom the Protected Health Information is disclosed that it will be  





 






  {WS087179v1 } 208  held confidentially and used or further disclosed only as Required by Law or for the purpose for  which it was disclosed and (ii) obligate such person to notify Business Associate of any instances  of which it is aware in which the confidentiality of the Protected Health Information has been  breached.    C. Business Associate may use or disclose protected Information as Required by Law.      D. Any use or disclosure of Protected Health Information permitted hereunder shall be limited to the  minimum amount necessary to accomplish the intended purpose of the use, disclosure or request  and shall otherwise be accordance with HIPAA.     III. Disclosure to Agent.  In the event Business Associate disclosed to any agent, including a subcontractor,  Protected Health Information received from, or created or received by Business Associate on behalf of, the P.C.,  Business Associate shall obligate each such agent to agree to the same restrictions and conditions regarding the use  and disclosure of Protected Health Information as are applicable to Business Associate under this Addendum.      IV. Safeguards.  Business Associate shall employ appropriate administrative, technical and physical  safeguards, consistent with the size and complexity of Business Associate’s operations, to prevent the use or  disclosure of Protected Health Information in any manner inconsistent with the terms of this Addendum.  Business  Associate shall maintain a written security program describing such safeguards, a copy of which shall be available  to the P.C. upon request.    V. Reporting of Improper Disclosures.  Business Associate shall report to the P.C. any unauthorized or  improper use or disclosure of Protected Health Information within one (1) business day of the date on which  Business Associate becomes aware of such use or disclosure.      VI. Reporting of Disclosures of Security Incidents.  Business Associate shall report to the P.C. any Security  Incident of which it becomes aware.  For purposes of this Addendum, “Security Incident” means the attempted or  successful unauthorized access, use, disclosure, modification, or destruction of information or interference with  system operations in an information system; provided, however, that Business Associate shall not have any  obligation to notify P.C. of any unsuccessful attempts to (i) obtain unauthorized access to P.C.’s information in  Business Associate’s possession, or (ii) interfere with Business Associate’s system operations in an information  system, where such unsuccessful attempts are extremely numerous and common to all users of electronic  information systems (e.g., attempted unauthorized access to information systems, attempted modification or  destruction of data files and software, attempted transmission of a computer virus).    VII. Mitigation.  Business Associate agrees to mitigate, to the extent practicable, any harmful effect that is  known to Business Associate of a use or disclosure of Protected Health Information by Business Associate in  violation of the requirements of this Addendum.         {WS087179v1 } 209  VIII.  Access to protected health information by the P.C.    A. Within (10) days of a request by the P.C., Business Associate shall provide to the P.C. all Protected  Health Information in Business Associate’s possession necessary for the P.C. to provide patients or  their representatives with access to or copies thereof in accordance with 45 CFR §§ 164.524.    B. Within ten (10) days of a request by the P.C., Business Associate shall provide to the P.C. all  information and records in Business Associate’s possession necessary for the P. C. to provide  patients or their representatives with an accounting of disclosures thereof in accordance with 45  C.F.R § 164.528.    C. Within ten (10) days of a request by the P.C. Business Associate shall provide to the P.C. all  protected Health Information in Business Associate’s possession necessary for the P.C. to respond  to a request by a patient to amend such Protected Health Information in accordance with 45 C.F.R.  § 164.526.  At the P.C.'s direction, Business Associate shall incorporate any amendments to a  patient’s Protected Health Information made by the P.C. into the copies of such information  maintained by Business Associate.      IX. Access of HHS.  Business Associate shall make its internal practices, books and records relating to the use  and disclosure of Protected Health Information received from the P.C., or created or received by Business  Associate on behalf of the P.C., to HHS in accordance with HIPAA and the regulations promulgated  thereunder.    X. Return of Protected Health Information Upon Termination.  Upon termination of the Agreement, Business  Associate shall:  (a) if feasible, return or destroy all Protected Health Information received from, or created  or received by Business Associate on behalf of, the P.C. that Business Associate still maintains in any form,  and Business Associate shall retain no copies of such information; or (b) if Business Associate reasonably  determines that such return or destruction is not feasible, extend the protections of this Addendum to such  information and limit further uses and disclosures to those purposes that make the return or destruction of  the Protected Health Information infeasible.      XI. Obligations of P.C.     A. Upon request of Business Associate, P.C. shall provide Business Associate with the notice of  privacy practices that P.C. produces in accordance with 45 CFR §164.520.    B. P.C. shall provide Business Associate with any changes in, or revocation of, permission by an  individual to use or disclose Protected Health Information, if such changes affect Business  Associate’s permitted or required uses and disclosures.     C. P.C. shall notify Business Associate of any restriction on the use or disclosure of Protected Health  Information to which P.C. has agreed in accordance with 45 CFR §164.522 to the extent that such  restriction may affect Business Associate’s use or disclosure of PHI.     XII. Amendment.  If any of the regulations promulgated under HIPAA are amended or interpreted in a manner  that renders this Addendum inconsistent therewith, the P.C. may, on thirty (30) days written notice to  Business Associate, amend this Addendum to the extent necessary to comply with such amendments or  interpretations.        XIII. Indemnification.  Each of the parties shall indemnify, defend and hold harmless the other and its directors,  officers, employees and agents from and against any and all third party liabilities, costs, claims and losses    {WS087179v1 } 210  including, without limitation, the imposition of civil penalties by HHS under HIPAA, arising from or  relating to the breach by either party or any of its directors, officers, employees or agents (including  subcontractors) of the terms of this Addendum.      XIV. Conflicting Terms.  In the event of any terms of this Addendum conflict with any terms of the Agreement,  the terms of this Addendum shall govern and control.            {WS087179v1 } 211  MANAGEMENT AGREEMENT    (For Use in FL, IL, NY and Other  States Requiring Flat Fee for Management Services)    THIS MANAGEMENT AGREEMENT (“Agreement”) is made effective as of ________ by and  between___________________________________________________, a [State] [corporation/limited liability  company], having its principal place of business at ___________________________ (“the Company”), and  ______________________________________, a ________ [State] professional service corporation, having its  principal place of business at ______________________________ (the “P.C.”) [This defined term may be  adapted to correspond to the applicable business form (i.e., P.L.L.C.).].     WHEREAS, the P.C. has been incorporated under the laws of the State of _________________ to render  chiropractic services to patients of the P.C.;    WHEREAS, the P.C. desires to establish and operate a chiropractic clinic and provide chiropractic services  (the “Clinic”) at ________ (the “Premises”) and to obtain certain equipment, furnishings, office space and  management services for the P.C. from the Company; and    WHEREAS, the Company is ready, willing, and able to provide furnishings, equipment, office space and  management services to the P.C. in connection with the Clinic.      NOW, THEREFORE, in consideration of the mutual premises and covenants contained herein and other  good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto  agree as follows:      1. Representations and Warranties.    1.1 Representations and Warranties of the Company.  The Company represents and  warrants to the P.C. that at all times during the term of this Agreement, the Company is a corporation [limited  liability company] duly organized, validly existing and in good standing under the laws of the State of  ______________.    1.2 Representations and Warranties of the P.C.   The P.C. hereby represents and warrants to  the Company that at all times during the term of this Agreement:      (a) The P.C. is a professional service corporation duly organized, validly existing and  in good standing under the laws of the State of ___________ and is duly licensed and qualified under all applicable  laws and regulations to engage in the practice of chiropractic medicine in the State of _______________________.    (b) Each of the professionals employed or engaged by the P.C. to render services at the  Clinic is duly licensed, certified, or registered, to render the professional services for which he or she has been  employed or engaged by the P.C.    (c) The P.C. will establish and enforce procedures to ensure that proper and complete  patient records are maintained regarding all patients of the P.C. as required by Section 4.10 below, applicable law  and by the rules and regulations of any applicable governmental agency (collectively “Laws”).    2. Furnishings and Equipment, Use of Premises, Trade Name    2.1 Title and Maintenance.  During the term of this Agreement, the Company grants to the  P.C. the exclusive right to use the Equipment and Furnishings specified in Exhibit A hereto, and as may be  amended from time to time, on the terms and conditions hereinafter set forth.  The P.C. shall use, and shall cause its  Providers (as defined in Section 4.2, below) to use, the Equipment and Furnishings in connection with the Clinic in  





 






  {WS087179v1 } 212  a manner that the P.C. determines is in the best interest of its patients.  Title to the Equipment and Furnishings,  including any improvements thereto, shall be and remain in the Company at all times.  The P.C. agrees to take no  action that would adversely affect the Company’s title to or interest in the Equipment and Furnishings.  During the  term of this Agreement, the P.C. shall be responsible for maintaining the Equipment and Furnishings in good  condition and repair, reasonable wear and tear from normal use excepted, including, where necessary, the  replacement or substitution of parts.  All maintenance, repair and replacement, if necessary, of the Equipment and  Furnishings shall be performed by the Company on behalf of the P.C., in accordance with Section 3.1 of this  Agreement.  The P.C. agrees to assume the cost and expense of all supplies used in connection with the Equipment  and Furnishings, and the P.C. agrees to make the Equipment and furnishings available for inspection by the  Company or its designee at any reasonable time.    2.2 Liens, Encumbrances, Etc.  The P.C. shall not directly or indirectly create or suffer to  exist any mortgage, security interest, attachment, writ or other lien or encumbrance on the Furnishings or  Equipment, and will promptly and at its own expense, discharge any such lien or encumbrance which shall arise,  unless the same shall have been created or approved by the Company.    2.3 Use of Premises.  The Company will provide as a license to use space, the use of the  Premises in which the P.C. shall conduct and provide its chiropractic services at the Clinic during the term of this  Agreement.  This Agreement shall not be construed as a lease or sublease of the Premises, and shall not be deemed  to create a relationship between a landlord and a tenant.  The P.C. shall have no rights as a lessee of or any other  possessory or occupancy rights to or any interest in the Premises except for the right to perform professional  chiropractic services on the Premises as expressly set forth in this Agreement.      2.4 Return of Equipment and Furnishings.  Upon the termination or expiration, as  applicable of this Agreement, the Company shall retain all Furnishings and Equipment and the P.C. will relinquish  control thereof free and clear of all liens, encumbrances, and right of others (save those created or approved by the  Company).       2.5 Assignment.  The P.C. shall not assign any of its rights hereunder to the use of the  furnishings and Equipment to any third party, without the prior written consent of the Company.    2.6 Reporting.  .  In addition to P.C.’s right to approve the initial Equipment identified in  Exhibit A, the P.C. shall advise the Company with respect to the selection of additional and replacement equipment  or furnishings for the Clinic, and with respect to any proposed additions or improvements to the Equipment or  Furnishings.  The P.C. may refer the patient for consultation or treatment elsewhere, if the P.C. deems such to be in  the best interest of its patient(s). The P.C. hereby approves the use of the Equipment identified in Exhibit A hereto.  The Equipment in Exhibit A will be furnished by the Company at no additional expense to the P.C. However, if  P.C. chooses to use different therapeutic equipment, this will be treated as an additional expense of the P.C. The  P.C. will ensure that all Equipment and Furnishings are used in a safe and appropriate manner.  The P.C. shall  promptly notify the Company of any defective Equipment or Furnishings.    2.7 Use of Trade Name.  The Company shall provide P.C. with a revocable license to use the  name “The Joint®”, “The Joint Chiropractic®, or “The Joint...the chiropractic place®” for the Clinic (the  “Name”), and the Name shall be used by the P.C. in conformity with all applicable Laws.  3.  General Responsibilities of the Company.  Except as otherwise provided in this Agreement, the  Company shall have responsibility for general management and administration of the day-to-day business  operations of the P.C., exclusive of chiropractic, professional and ethical aspects of the P.C.’s chiropractic Clinic, in  all respects subject to applicable Laws.      3.1 Maintenance, Repair and Servicing of Furnishings and Equipment.  During the term  of this Agreement, the P.C. engages the Company and the Company agrees to perform, or subcontract for the  performance of, all maintenance, repair, and servicing as may be necessary for the Equipment and furnishings to be  maintained in good working condition, reasonable wear and tear excepted.        {WS087179v1 } 213  3.2  Administrative and Management Services    (a) The Company shall provide, or arrange for the provision of, certain business,  management and administrative services of a non-clinical nature necessary or appropriate for the proper operation  of the P.C. (“the Management Services”), as described below.  The Company shall be the exclusive provider to the  P.C. of such Management Services.  The P.C. shall not obtain any Management Services from any source other  than the Company, except with the prior written consent of the Company.  Subject to P.C.’s oversight and ultimate  authority over all issues, Company is expressly authorized to take such actions that Company, in the exercise of  reasonable discretion, deems necessary and/or appropriate to fulfill its obligations under this Agreement and meet  the day-to-day requirements of P.C., including the responsibility and commensurate authority to provide full service  management services for P.C. as set forth in this Agreement, including  supplies, support services, third party  contracting, quality assurance, educational activities, risk management, billing and collection services,  management, administration, financial record keeping and reporting, and other business services as provided in this  Agreement. The Company is authorized to contract with third parties, including one or more of its affiliates, for the  provision of services, equipment and personnel needed to perform its obligations under this Agreement.  Any  contracts with such affiliates shall be arms’ length agreements on terms reasonably available from reasonably  efficient competing vendors. Nothing herein shall be construed to interfere with P.C.’s or its licensed providers’  professional judgment or actions with respect to the diagnosis and treatment of any of their patients.      (b) The Management Services to be provided by the Company for the Clinic shall  include, but not be limited to, the following:      (i) business planning;    (ii) financial management, including causing annual financial statements to be  prepared for the P.C., providing to the P.C. the data necessary for the P.C. to prepare and file its tax returns and  make any other necessary governmental filings, paying on behalf of the P.C., the P.C.’s Monthly Obligations (as  defined in Section 4.4(d) hereof);    (iii) bookkeeping, accounting, and data processing services;    (iv) maintenance of patient records in accordance with procedures established  by the P.C. pursuant to Section 1.2(c) above;    (v) materials management, including purchase and stock of office supplies and  maintenance of equipment and facilities, subject to the P.C.’s approval of the selection of chiropractic equipment  for the Clinic;    (vi) administering or causing to be administered any welfare, benefit or  insurance plan or arrangement of the P.C.;  (vii) coordinate human resources management, including primary direction of  recruitment, training, and management of all Administrative Staff (defined in Section 3.3 below);    (viii) billing to and collection from all payors, accounts receivable and accounts  payable processing, all in accordance with the P.C.’s decisions made in consultation with the Company;    (ix) subject to the P.C.’s approval of all materials that become public,  administering utilization, cost and quality management systems that are established in accordance with Section 4.3;    (x) developing a marketing program which includes the design, procurement,  and monitoring of electronic and print advertising of the Clinic, in conformity with the requirements of applicable  Laws;    (xi) arrange for the P.C. to obtain and maintain malpractice and other agreed    {WS087179v1 } 214  upon insurance coverages;    (xii) providing administrative services in connection with the P.C.’s  advertising, marketing and promotional activities of the Clinic, in accordance with applicable laws;    (xiii) arranging for necessary legal services except with respect to any legal  dispute between the P.C. and the Company;     (xiv) performing credentialing support services such as application processing  and information verification;    (xv) developing and providing OSHA compliance programs and consulting;     (xvi) developing and providing P.C. with consulting services regarding pricing  and membership plan strategies for the Clinic, subject to the requirements of applicable provisions of Law.   Notwithstanding the foregoing, the parties expressly acknowledge and agree that all policies and decisions relating  to pricing, credit, refunds and warranties shall be established in compliance with applicable Laws; and    (xvii) to the extent not included in any of the services listed in Section 3.2(b)(i) –  (xv) providing:    (a)  relationship development with Chiropractic schools;  (b)  personnel training and orientation in non-Chiropractic areas;  (c)  monitoring of industry developments and strategic planning;  (d)  payroll processing;  (e)  public relations;  (f)  facilities management;  (g)  coordination and negotiation of  clinic financing efforts;  (h)  clinic remodels;  (i)  continuing education programs;  (j)  client scheduling design software;  (k)  coordinate client service and complaint handling, provided that  any clinical complaints shall be directed to the P.C. or its providers;  (l)  clinic management analysis;  (m)  internal publications development and distribution;  (n)  conference and travel coordination; and  (o)  administration of committees.  (c) The Company shall not provide any of the following services to the Clinic:    (i) the assignment of Providers to treat patients;    {WS087179v1 } 215  (ii) assumption of responsibility for the care of patients;    (iii) serving as the party to whom bills and charges are made payable;    (iv) any activity that involves the practice of chiropractic medicine and the  provision of chiropractic services or that would cause the Clinic to be subject to licensure under applicable laws and  regulations in ___________ (State).    3.3 Administrative Staff.  Subject to P.C.’s oversight and ultimate authority (including  ratification of all non-chiropractic personnel who indirectly are involved in patient care), Company may  recommend for employment and termination the employment of all Non-Chiropractic Personnel as Company will  deem necessary or advisable, and will be responsible for the supervision, direction, training and assigning of duties  of all Non-Chiropractic Personnel, with the exception of activities, if any, carried on by Non-Chiropractic  Personnel which must be under the direction or supervision of licensed chiropractors in accordance with applicable  law and regulations. Unless otherwise specifically agreed in writing, Company shall administer compensation,  benefits, and scheduling of all Non-Chiropractic Personnel providing any services for or on behalf of P.C., and such  personnel will be employees or independent contractors employed or engaged by Company.    3.4 Patient Records.  The Company shall preserve the confidentiality of any patient records  that it stores on behalf of the P.C., including the restriction of access to such records by its own personnel to only  those whose specific job description requires access to such information on a routine basis.      3.5 Performance Standards.  All Management Services provided hereunder shall be subject  to commercially reasonable performance standards agreed to by the parties from time to time.    4. Responsibilities of the P.C.    4.1 Professional Services.  During the term of this Agreement, the P.C. shall be solely  responsible for all aspects of the diagnostic, therapeutic and related professional services delivered by the Providers  at the Clinic, and for the selection, training, professional direction, supervision, employment or engagement of all  Providers.  Company will provide assistance to P.C. in recruiting and evaluating prospective chiropractors and  support personnel as employees or independent contractors of P.C.  P.C. will make all decisions relating to hiring,  training, managing, and termination of Chiropractic Personnel.  At the request of P.C., Company will administer  compensation, benefits, and scheduling of Chiropractic Personnel on behalf of the P.C. as directed by P.C., which  shall exclusively oversee and direct all clinical and patient care activities.  In addition, the P.C. shall be solely  responsible for the following determining what diagnostic tests are appropriate for a particular condition;  determining the need for referrals to or consultation with another chiropractor/specialist; and the overall care of the  patient, including the treatment options available.    4.2 Time Commitment.  The P.C. shall employ or engage and make available to the Clinic,  sufficient chiropractors and other professionals, authorized to engage to the extent permitted by law in the  chiropractic services provided by the Clinic (collectively referred to as “Providers”) in adequate numbers to meet  the chiropractic needs of the patients of the Clinic.  The P.C. shall provide such services during normal business  hours, as established in consultation with the Company.  The P.C. shall ensure that all work and coverage schedules  meet the needs of patients of the P.C. in a competent, timely and responsive manner.  The P.C. shall determine how  many patients a chiropractor must see in a given period of time or how many hours a chiropractor must work.      4.3 Quality of Service.  The P.C. shall establish and enforce procedures to assure the  appropriateness, necessity, consistency, quality, cost effectiveness and efficacy of all chiropractic services provided  to patients of the Clinic.  The P.C. shall require each of its Providers who are licensed, registered or certified to  perform professional services to participate in and cooperate with any utilization management, quality assurance,  risk management, patient care assessment, continuous quality improvement, accreditation or other similar program  or study to review the performance such Providers as may be required by the P.C., governmental agencies,  professional review organizations, accrediting bodies, or health care entities or other third parties with which the  





 






  {WS087179v1 } 216  P.C. may contract or affiliate.    4.4 Billing and Collection.    (a) The Company shall bill and use its best efforts to collect for all services rendered  by the P.C. and its Providers hereunder and for all access and membership fees as agent for the P.C. in accordance  with P.C.’s decisions made in consultation with the Company regarding billing procedures for professional services  provided by the P.C.  All of the payments with respect to such services shall be made by cash or by check,  electronic funds transfer, or credit card payable to the P.C. and shall be deposited into a bank account of the P.C.  (the “Concentration Account”) with a bank mutually agreed to by the Company and the P.C. (the “Account Bank”).   The Company shall prepare and make available to the P.C. an accounting of receipts attributable to services  provided by the P.C., and receipts attributable to services provided by the Company.      (b) The P.C. shall, and shall cause its Providers to, promptly endorse and deliver to the  Company all payments, notes, checks, money orders, remittances and other evidences of indebtedness or payment  received by the P.C. or its Providers, with respect to all accounts, contract rights, instruments, documents, or other  rights to payment from time to time arising from the rendering of chiropractic services by the P.C. and its  Providers, for access or membership fees, or otherwise relating to the business of the P.C., together with any  guarantees thereof or securities therefore which are generated during the term of this Agreement.  The Company is  hereby granted a special power of attorney with respect to the Concentration Account and shall have the power and  authority to deposit into, and withdraw funds from, all such accounts as may be required to pay P.C.’s Expenses (as  defined in Section 4.13 below).  The P.C. shall notify the banking institution of the concentration Account, and  shall cause one or more employees or agents designated by the Company to be listed as a signatory on that account.    (c) With respect to funds deposited in the Concentration Account (the “P.C.’s  revenues”), the Company shall direct the Account Bank to transfer all amounts in the Concentration Account, at the  end of each day, to an operating account maintained by and in the name of the Company (the “Operating  Account”).  The Company shall hold the P.C.’s Revenues in the Operating Account as the P.C.’s agent, and shall  administer such Revenues on the P.C.’s behalf.  The Company shall separately and accurately account for the  receipt, use, disposition, and interest gained on the P.C.’s Revenues.    (d) On at least a monthly basis, the Company shall pay, from the P.C.’s Revenue in the  Operating Account, all of the current month’s P.C. Expenses, as defined in Section 4.13 hereof and the current  month’s Management Fee as defined in Section 5 hereof (collectively, the “P.C.’s Monthly Obligations”).  In the  event that the P.C.’s Revenue (including the current month’s interest earned on the P.C.’s Revenue) is insufficient  to pay fully the P.C.’s Monthly Obligations, the Company may advance to the P.C. an amount equal to the deficit  (the “Deficit Advance”) by depositing such amount in the Concentration Account or the Operating Account.  The  amounts of the Deficit Advances shall accrue and the P.C. shall be obligated to pay such amounts upon the  termination of this Agreement.  In the event that there is a monthly profit that exceeds the P.C.’s Monthly  Obligations (the “Monthly Profits”), then the Company shall use such amount to repay any prior Deficit Advances  made by the Company (if any) together with interest accrued thereof.      4.5 Licensure.  The P.C. shall ensure that each Provider associated with P.C. maintains, if  applicable, an unrestricted license to practice chiropractic or other health care profession, or to be engaged in his or  her particular field of expertise in the State of ___________ and, to the extent that Providers provide professional  services in other states, that such individuals maintain comparable unrestricted licensure in such other jurisdictions.   Each Provider shall have a level of competence, experience and skill comparable to that prevailing in the  community where such Provider provides professional services.      4.6 Continuing Education.  The P.C. shall ensure that each Provider shall obtain the required  continuing professional education for his or her specialty in each state where such Provider provides professional  services and shall provide documentation of the same to the Company.      4.7 Disciplinary Actions.  The P.C. shall, and shall cause each of its Providers to, disclose to    {WS087179v1 } 217  the Company during the term of this Agreement:  (i) the existence of any proceeding against any Provider instituted  by any plaintiff, governmental agency, health care facility, peer review organization or professional society which  involves any allegation of substandard care or professional misconduct raised against any Provider, and (ii) any  allegation of substandard care or professional misconduct raised against any Provider by any person or agency  during the term of this Agreement.    4.8 Outside Activities.      (a) The P.C. and its Providers shall devote their best efforts to fulfill their obligations  hereunder. The P.C. and its Providers shall not engage in any other professional activities, whether or not such  business activity is pursued for gain, profit, or other pecuniary advantage, which would interfere with the  performance of the P.C.’s duties hereunder, without the prior written consent of the Company, which consent shall  not be unreasonably withheld.  The P.C. shall assure that each of its Providers shall not provide chiropractic  services other than on behalf of the P.C., unless such activity is disclosed in writing to and is expressly authorized  in writing by the Company.  In the event that any of the P.C.'s Providers shall violate any provision of this Section  4.8(a), the P.C.'s President shall immediately notify the Company of such activity and the P.C. shall immediately  take all necessary and appropriate corrective action to cease such activity.    (b) Except as otherwise approved in advance by the Company, and to the extent  permitted by law, all amounts collected by the P.C. for chiropractic services, regardless of the source of payment,  shall be assigned and belong to the Company including honoraria, royalties, revenues from patents, copyrights or  other licensable intellectual property, revenues from teaching and supervising licensees-in-training and revenues  from other professional activities (“Outside Income”).    4.9 Patient Records.    (a) The P.C. and its Providers shall maintain, in a timely manner, complete, accurate  and legible records for all patients of the Clinic, and all such patient records shall be the property of the P.C.  The  P.C. and its Providers shall comply with all applicable laws, regulations and ethical principles concerning  confidentiality of patient records.      (b) The P.C. shall own and control all patient chiropractic records, including  determining the contents thereof.  The P.C. shall grant the Company access to the information contained in the  patient records owned by the P.C. and completed by the Providers to the extent that access to such information is  permitted by applicable Laws and is required in connection with the Company’s administrative responsibilities  hereunder.  The P.C. agrees that, upon the termination of this Management Agreement (as permitted by applicable  laws), the P.C. will transfer the original, or at P.C.’s discretion, complete copies of all of the P.C.’s patient records  to a successor P.C. or a licensed chiropractor identified by the Company who will provide chiropractic services at  the Premises or ensure that such records are transferred to a successor P.C. that will provide chiropractic services at  the Premises.  Notwithstanding the foregoing, such successor P.C. or chiropractor shall be obligated to transfer a  patient’s record in accordance with the patient’s request.    (c) As required by the privacy regulations issue under the Health Insurance Portability  and Accountability Act of 1996 (“HIPAA”), the parties shall comply with the terms of the Business Associate  Addendum attached as Exhibit B of this Agreement.      4.10 Credentialing.  The P.C. shall participate and cooperate in and comply with any  credentialing program established from time to time by the Company.    4.11 Fees for Professional Services.  The P.C. shall be solely responsible for legal, accounting,  and other professional service fees it incurs, except as otherwise provided herein.      4.12 Standards of Care.  The P.C. and its Providers shall render services to patients hereunder  in a competent and professional manner, in compliance with generally accepted and prevailing standards of care    {WS087179v1 } 218  and in compliance with applicable statutes, regulations, rules, policies and directives of federal, state and local  governmental, regulatory and accrediting agencies.      4.13 P.C. Expenses.  The following expenses of the P.C. that are related to the Clinic (“P.C.  Expenses”) shall be paid by the Management Company, on behalf of the P.C. and at the direction of the P.C.:    (a) Salaries, wages, benefits, (including health, life, and disability insurance coverage  and all contributions under employee benefit plans), vacation and sick pay, employment and payroll taxes; and the  cost of payroll administration and administration of benefits, for Providers employed by the P.C.;    (b) Cost of all new chiropractic and non-chiropractic equipment and supplies obtained  for use in the operation of the Clinic, and depreciation cost of all capital equipment and items obtained for use in  the operation of the Clinic in accordance with federal tax depreciation schedules for such equipment and items;    (c) Expenses of comprehensive professional liability insurance, professional liability  insurance for each Provider of the P.C. to the extent the P.C. is required to pay for such insurance pursuant to the  terms of the Provider’s employment agreement, comprehensive general liability insurance and property insurance  coverage for the P.C.’s facility and operations, and worker’s compensation and unemployment insurance coverage  for all P.C. employees;    (d) Interest expense on indebtedness (including capitalized leases) incurred with  respect to debt obligations to fund the operation of, or the acquisition of capital assets for, the P.C.;    (e) State and local business license taxes, professional licensure and board  certification fees, sales and use taxes, income, franchise and excise taxes and other similar taxes, fees and charges  assessed against the P.C. or the Providers;    (f) Expenses incurred in the course of recruiting chiropractors, chiropractic  receptionists and other professional staff to work for and/or join the P.C.; and    (g) Any federal income taxes, including the cost of preparation of the annual income  tax returns of the P.C. and its Providers.    The P.C. shall promptly notify the Company of all P.C. Expenses incurred, and shall provide the  Company with all invoices, bills, statements and other documents evidencing such P.C. Expenses.    5. Management Fee.    (a) In consideration of the Company (i) licensing to the P.C. the use of Equipment,  Furnishings and the Name; (ii) permitting the P.C. to operate the Clinic and perform professional chiropractic  services at the Premises; (iii) granting to the P.C. the right to use the personal property and leasehold improvement  at the Premises; and (iv) providing all other services described in this Agreement, the P.C. hereby agrees to pay to  the Company a monthly Management Fee that shall be equal to [__________ Dollars ($______)].  The  Management Fee will be adjusted annually by the parties.  The Management Fee shall be paid in accordance with  Section 4.4(d).  In the event that in any month the P.C.s Revenue (including the current month’s interest earned on  the P.C.’s Revenue) is insufficient to pay fully the monthly Management Fee, the unpaid amount of the  Management Fee shall accrue each month, and the P.C. shall be obligated to pay such amount until fully paid in  accordance with Section 4.4(d).  The parties agree that the Management Fee represents the fair market value of the  items and services provided under this Agreement.  Further, the parties acknowledge that the Management Fee is  not based upon, or in no way take into account, the volume or value of referrals to the Clinic or is intended to  constitute remuneration for referrals, or the influencing of such referrals, to the Clinic.      (b) The portion of the Management Fee (i) allocable to the P.C.’s use of the Equipment,  Furnishings and Name has been determined by the parties to equal the fair market value of the use of the    {WS087179v1 } 219  Equipment, Furnishings and name, respectively, and (ii) allocable to the provisions of all other services hereunder  has been determined by the parties to equal the fair market value of such other services without taking into account  the volume or value of any referrals of business from the Company (or its affiliates) to the P.C. or the Providers, or  from the P.C. or the Providers to the Company (or its affiliates).      (c) The Management Fee paid by the P.C. to the Company hereunder has been determined by  the parties through good-faith and arm’s length bargaining.  No amount paid hereunder is intended to be, nor shall it  be construed to be, an inducement or payment for referral of, or recommending referral of, patients by the P.C. to  the Company (or its affiliates) or by the Company (or its affiliates) to the P.C.  In addition, the Management Fee  charged hereunder does not include any discount, rebate, kickback, or other reduction in charge, and the  Management Fee charged hereunder is not intended to be, nor shall it be construed to be, an inducement or payment  for referral, or recommendation of referral, of patients by the P.C. to the Company (or its affiliates) or by the  Company (or its affiliates) to the P.C.      6. Regulatory Matters.    (a) The P.C.’s Providers shall at all times be free, in their sole discretion, to exercise their  professional judgment on behalf of patients of the P.C.  No provision of this Agreement is intended, nor shall it be  construed, to permit the Company to affect or influence the professional judgment of any member of the P.C.’s  Providers.  To the extent that any act or service required or permitted of the Company by any provision of this  Agreement may be construed or deemed to constitute the practice of chiropractic, the ownership or control of a  chiropractic practice, or the operation of a clinic, said provision of this Agreement shall be void ab initio and the  performance of said act or service by the Company shall be deemed waived by the P.C.    (b) The parties agree to cooperate with one another in the fulfillment of their respective  obligations under this Agreement, and to comply with the requirements of applicable Laws and with all ordinances,  statutes, regulations, directives, orders, or other lawful enactments or pronouncements of any federal, state,  municipal, local or other lawful authority applicable to the Clinic, and of any insurance company insuring the Clinic  or the parties against liability for accident or injury in or upon the premises of the Clinic.      7. Insurance.    7.1 General Comprehensive Liability Insurance.  During the term of this agreement, the  Company shall obtain and maintain, at the P.C.’s expense, a comprehensive general liability insurance policy and  such other insurances as may be required, in such amounts, with such coverages and with such companies as the  Company may reasonably determine to be necessary and appropriate, as required by law or as are usual and  customary.  These insurance policies must name The Joint Corp., the Company, and any of their respective  affiliates that the Company or The Joint Corp. designates as additional named insureds, and provide for third (30)  days’ prior written notice to the Company and The Joint Corp. and of a policy’s material modification, cancellation  or expiration.      7.2 Equipment Insurance.  The Company shall cause to be carried and maintained, at its own  expense, insurance against all risks of physical loss or damage to the Equipment in an amount not less than the  original purchase price or the replacement cost with like kind and quality at the time of loss, with such companies  and as the Company shall reasonably determine.  These insurance policies must name The Joint Corp., the  Company, and any of their respective affiliates that the Company or The Joint Corp. designates as additional named  insureds, and provided for thirty (30) days’ prior written notice to the Company and The Joint Corp. and of a  policy’s material modification, cancellation or expiration.    7.3 Malpractice Insurance.  During the term of this Agreement, the Company shall arrange  for the P.C. to obtain and maintain, at the P.C.’s expense, professional liability insurance covering the P.C. and its  Providers, with limits of not less than [one million dollars ($1,000,000) per occurrence and three million dollars  ($3,000,000) in the aggregate], which the parties hereby agree are adequate amounts of coverage, or such other  amount as required by law.  In the event the P.C. has a “claims made” form of insurance in effect at any time during  





 






  {WS087179v1 } 220  the term of this Agreement, the Company shall obtain, at P.C.’s expense, full “tail” coverage to cover any event that  may have occurred during the term of this Agreement.  The P.C. shall provide to the Company any information  with respect to the P.C. or the Providers necessary for the Company to secure such professional liability insurance.   These insurance policies must name The Joint Corp., the Company, and any of their respective affiliates that the  Company or The Joint Corp. designates as additional name insureds, and provide for thirty (30) days’ prior written  notice to the Company and The Joint Corp. and of a policy’s material modification, cancellation or expiration.     8. Indemnification by the P.C.  The P.C. hereby agrees to indemnify, defend, and hold harmless the  Company, and each of the Company’s officers, directors, shareholders, agents and employees, from and against any  and all claims, demands, losses, liabilities, actions, lawsuits and other proceedings judgments and awards, and costs  and expenses (including court costs, and reasonable attorneys’ and consultancy fees), arising directly or indirectly,  in whole or in part out of any breach by the P.C. of this Agreement or any acts or omissions by the P.C. or its  Providers in their performance of this Agreement, including, but not limited to, negligence of the P.C. or its  Providers arising form or related to any of their professional acts or omissions to the extent that such is not paid or  covered by the proceeds of insurance.  The P.C. shall immediately notify the Company of any lawsuits or actions,  or any threat thereof, against P.C. or any Provider, or the Company, which may become known to the P.C.    9. Indemnification by the Company.  The Company hereby agrees to indemnify, defend, and hold  harmless the P.C., and each of its officers, managers, members, agents and employees, from and against any and all  claims, demands, losses, liabilities, actions, lawsuits and other proceedings, judgments and awards, and costs and  expenses (including court costs, and reasonable attorneys’ and consultancy fees), arising directly or indirectly, in  whole or in part, out of any breach by the Company of this Agreement or any willful or grossly negligent act or  omission by the Company in its performance of this Agreement, to the extent that such is not paid or covered by the  proceeds of insurance.  The company shall immediately notify the P.C. of any lawsuits or actions, or any threat  thereof, against the Company, P.C. or any Provider that may become known to the Company.    10. Security Interest.  As security for Practice’s obligations set forth in this Agreement, Shareholder,  who is owner of 100% of P.C.’s shares of common stock, hereby pledges, and as inducement to Company to enter  into this Agreement, grants a security interest in, assigns, transfers, and delivers to Company (or Company’s  qualifying designee) P.C.’s shares to Company as collateral security for the performance of P.C.’s obligations  hereunder.  In the event of a breach by or default of P.C. of this Agreement, or upon termination of this Agreement  for any reason, and as further provided below, Shareholder shall cooperate as reasonably requested in the transfer of  P.C.’s shares to a chiropractor independently determined to be competent designated by Company. In connection  with this grant of a security interest, Shareholder represents and warrants that Shareholder owns the pledged shares  free and clear of any material liens, claims, encumbrances, or security interests of any kind or nature whatsoever;  that Shareholder is not precluded, by agreement or operation of law or otherwise, from making this pledge, and  needs no further authority or authorization for this pledge; and that the pledge of the shares as collateral creates a  valid first priority lien on and a first priority perfected security interest and lien in the collateral and proceeds  thereof, securing the performance of P.C.’s obligations under this Agreement.    11. Actions Requiring Company’s Consent.  As inducement to Company to enter into this  Agreement, P.C. agrees that it shall not take certain governance actions without Manager’s consent.  Therefore,  notwithstanding anything in this Agreement to the contrary, P.C. agrees that the following actions by P.C. shall be  void unless undertaken with the prior written consent of Manager:    (a) The issuance, reclassification, recapitalization, redemption of capital stock of P.C. or of  any security convertible into shares of capital stock of P.C., without prior consultation and written consent of  Manager;    (b) The payment of any dividends on the capital stock of P.C. or other  distribution to the  shareholders of P.C., without prior consultation and written consent of Manager;    (c) Any consolidation, conversion, merger or stock/share exchange of P.C. without prior  consultation and written consent of Manager;    {WS087179v1 } 221    (d) Any sale, assignment, pledge, lease, exchange, transfer or other disposition (without prior  consultation and written consent of Manager), excluding salaries, but including without limitation a mortgage or  other security device, of assets, including P.C.’s accounts receivable, constituting in the aggregate five percent (5%)  or more (in any transaction or series of transactions over any consecutive five (5) year period) of the total assets of  P.C. at the end of its most recent fiscal year ending prior to such disposition; and      (e) The dissolution or liquidation of P.C.  12. Non-Solicitation.    (a) Intentionally Omitted.    (b) To the extent permitted by law, during the term of any Provider’s employment with the  P.C. and for a period of one (1) year after the termination or expiration of any such Provider’s employment  agreement with the P.C., such Provider shall not, without the express written consent of the P.C., solicit verbally or  in writing, any patient or former patient of the P.C., or otherwise interfere with such patient or former patient’s  relationship with the P.C. in connection with the provisions of chiropractic services.  Upon termination of any  Provider’s employment with the P.C., the P.C. shall promptly notify the Provider’s patients of how and where to  contact the Provider.      (c) In the event that any of the P.C.’s Providers shall violate any provision of this Section 12,  the P.C.’s President shall immediately notify the Company of such activity and the P.C. shall immediately take all  necessary and appropriate corrective action.      (d) Company agrees to waive any outstanding Management Fees owed by the P.C. at  termination of this agreement, pursuant to Section 4.4(d), as consideration for the non-solicitation provisions set  forth in Section 12 (b) above.      13. Proprietary Rights.  The P.C. recognizes and acknowledges that all records, files, reports,  protocols, polities, manuals, data bases, processes, procedures, computer systems, materials and other documents  used by the Company (or its affiliates) in rendering services hereunder, or relating to the operations of the company  (or its affiliates), belong to and shall remain the property of the Company, and constitute proprietary information  and trade secrets that are valuable, special, and unique assets of the Company’s business (“Confidential  Information”).  The P.C. shall not, and shall assure that each of its Providers shall not, during or after the term of  this Agreement, disclose any Confidential Information of the Company (or its affiliates), or the terms and  conditions of this Agreement to any other firm, person, corporation, association, or other entity for any reason or  purpose whatsoever, without the written consent of the Company or its respective affiliates.            14. Enforcement.      (a) The P.C. recognizes and acknowledges that all records, files, reports, protocols, policies,  manuals, data bases, processes, procedures, computer systems, materials and other documents used by the  Company (or its affiliates) in rendering services hereunder, or relating to the operations of the Company (or its  affiliates), belong to and shall remain the property of the Company, and constitute proprietary information and trade  secrets that are valuable, special, and unique assets of the Company's business (“Confidential Information”). The  P.C. shall not, and shall assure that each of its Providers shall not, during or after the term of this Agreement,  disclose any Confidential Information of the Company (or its affiliates), or the terms and conditions of this  Agreement to any other firm, person, corporation, association, or other entity for any reason or purpose whatsoever,  without the written consent of the Company or its respective affiliates.      {WS087179v1 } 222  (b) All works, discoveries and developments, whether or not copyrightable, relating to the  Company's present, past or prospective activities, services and products (“Inventions”) which are at any time  conceived or reduced to practice by P.C. and/or any of its Providers, acting alone or in conjunction with others, in  connection with the Company's management of the P.C. or, during the course of the P.C.'s employment or  engagement of Providers (or, if based on or related to any Confidential Information, made by P.C. and/or any  Provider during or after such management by the Company or employment or engagement by the P.C.) and all  concepts and ideas known to P.C. or any Provider at any time during the Company's management of the P.C. which  relate to the Company's present, past or prospective activities, services and products (“Concepts and Ideas”) or any  modifications thereof held by or known to P.C. and/or any Provider on the date of this Agreement or acquired by  P.C: and/or any Provider during the term of this Agreement shall be the property of the Company, free of any  reserved or other rights of any kind on P.C. and/or 'any Provider's part in respect thereof, and P.C. and/or any such  Provider hereby assign all rights therein to the Company.    (c) P.C. and/or its Providers shall promptly make full disclosure of any such Inventions,  Concepts and Ideas or modifications thereof to the Company. Further, P.C. and/or its Providers shall, at the  Company's cost and expense, promptly execute formal applications for copyrights and also do all other acts and  things (including, among others, executing and delivering instruments of further assurance or confirmation) deemed  by the Company to be necessary or desirable at any time or times in order to effect the full assignment to the  Company of P.C. and/or its Providers' rights and title to such Inventions, Concepts and Ideas or modifications,  without payment therefor and without further compensation. In order to confirm the Company's rights, P.C. and/or  its Providers will also assign to the Company any and all copyrights and reproduction rights to any written material  prepared by P.C. and/or its Providers in connection with the Company's management of the P.C. or the Providers'  employment or engagement by the P.C. P.C. and/or its Providers further understand that the absence of a request by  the Company for information, or for the making of an oath, or for the execution of any document, shall in no way  be construed to constitute a waiver of the rights of the Company under this Agreement. This Agreement shall not be  construed to limit in any way any “shop rights” or other common law or contractual rights of the P.C. or the  Company in or to any Inventions, Concepts and Ideas or modifications which the Company has or may have by  virtue of the Company's management activities hereunder or the P.C.'s engagement of its Providers.    (d) The P.C. agrees that the restrictive covenants set forth in Sections 12 and 13 are reasonable  in nature, duration and geographical scope.  The P.C. further acknowledges that any violation of those restrictive  covenants will cause the Company irreparable damage, which a monetary award would be inadequate to remedy,  and that a court or arbitrator of competent jurisdiction may, in addition to monetary awards, enjoin any breach of,  and enforce, such restrictive covenants by temporary restraining order, and preliminary and permanent injunctive  relief without the need for the moving party to post any bond or surety.  If a court or arbitrator of competent  jurisdiction determines that any of the restrictive covenants set forth in Section 12 or 13 are unreasonable in nature,  duration or geographic scope, then the P.C. agrees that such court or arbitrator shall reform such restrictive  covenant so that such restrictive covenant is enforceable to the maximum extent permitted by law for a restrictive  covenant of that nature, and such court shall enforce the restrictive covenant to that extent.  If any court or arbitrator  finds that the P.C. and/or any Provider has breached the restrictive covenants set forth in Sections 12 or 13 above,  then such restrictive covenants shall be extended for an additional period equal to the period of such breach.    15. Employment Agreements.  The P.C. agrees that it shall impose by contract on each of its  Providers the obligation to abide by the applicable terms and conditions of this Agreement, including the restrictive  covenants specified above.  The Company and its affiliates are intended to be third-party beneficiaries of such  contracts and the Company may, in its sole discretion, be a signatory to such contracts for purposes of enforcing  against Providers the terms and conditions of this Agreement.  Any liquidated damages pad to the P.C. by Providers  pursuant to contracts between the P.C. and such Providers shall be assigned by the P.C. and paid over to the  Company.      16. Term and Termination.      (a) The term of this Agreement shall be for [coterminous with franchise agreement] years  commencing on the date first written above, unless sooner terminated as set forth herein, and shall automatically    {WS087179v1 } 223  renew for successive one (1) year terms unless either party gives the other at least ninety (90) days prior written  notice of its intention not to renew prior to the expiration of then current term.      (b) Either party may terminate this Agreement immediately upon the occurrence of any of the  following events with regard to the other party:  (i) the making of a general assignment for the benefit of creditors;  (ii) the filing of a voluntary petition or the commencement of any proceeding by either party for any relief under  any bankruptcy or insolvency laws, or any laws relating to the relief of debtors, readjustments of indebtedness,  reorganization, composition or extension; (iii) the filing of any involuntary petition or the commencement of any  proceeding by or against either party for any relief under any bankruptcy or insolvency laws, or any laws relating to  the relief of debtors, readjustment of indebtedness, reorganization, composition or extension, which such petition or  proceeding is not dismissed within ninety (90) days of the date on which it is filed or commenced; or (iv)  suspension of the transaction of the usual business of either party for a period in excess of thirty (14) days.      (c) The Company may terminate this Agreement immediately upon any of the following  events:      (i) The date of death of [Name of sole shareholder];    (ii) The date [Name of sole shareholder] is determined by a court of competent  jurisdiction to be incompetent, or permanently disabled so as to be unable to render any professional services    (iii) The date [Name of sole shareholder] becomes disqualified under the Bylaws of  the P.C. or applicable law to be a shareholder of the P.C.;    (iv) The date upon which any of the shares of stock in the P.C. held by [Name of sole  shareholder] are transferred or attempted to be transferred voluntarily, by operation of law or otherwise to any  person;    (v) The date upon which [Name of sole shareholder] ceases to provide chiropractic  services in connection with the P.C.; or    (vi) The merger, consolidation, reorganization, sale, liquidation, dissolution, or other  disposition of all or substantially all of the stock or assets of the P.C.    (d) The Company may terminate this Agreement if the P.C. fails, within seven (7) days after  receiving written notice from the Company, to remove from the Clinic any Provider who the Company determines  has materially disrupted or interfered with the performance of the P.C.’s obligations hereunder.  This provision  shall not be construed as permitting the Company to control or impair the P.C.’s or the Providers’ chiropractic  judgment, professional performance or patient of care.    (e) The Company may terminate this Agreement immediately upon written notice to the P.C.  in the event of termination for any reason of any of the following agreements:  the Company’s operating agreement  and/or the employment agreement between the P.C. and ________________ [Doctor’s Name].     (f) The Company may terminate this Agreement at any time with or without cause, by giving  the P.C. forty-five (45) days’ prior written notice.      (g) Either party may terminate this Agreement upon thirty (30) days’ prior written notice to the  other party in the event of a material breach by the other party of any material term or condition hereof, if such  breach is not cured to the reasonable satisfaction of the non-breaching party within thirty (30) days after the non- breaching party has given notice thereof to the other party.      (h) Upon termination or expiration of this agreement by either party, the P.C. shall pay the  Company any amounts owed to the Company under paragraph 5 hereof as of the date of termination or expiration.    





 






  {WS087179v1 } 224    (i) Upon termination or expiration of this Agreement, the P.C. shall return to the Company  any and all property of the Company which may be in the P.C.’s possession or under the P.C.’s control.      (j) If, in the opinion (the “Opinion”) of nationally recognized health care counsel selected by  the Company, it is determined that it is more likely than not that applicable Laws in effect or to become effective as  of a date certain, or if the Company or the P.C. receives notice (the “Notice”) of an actual or threatened decision,  finding or action by any governmental or private agency or court (collectively referred to herein as “Action”),  which Laws or Action, if or when implemented, would have the effect of subjecting either party to civil or criminal  prosecution under state and/or federal laws, or other material adverse proceeding on the basis of their participation  herein, then the Company or the P.C. shall provide such Opinion or Notice to the other party.  The parties shall  attempt in good faith to amend this Agreement to the minimum extent necessary in order to comply with such Laws  or to avoid the Action, as applicable, and shall utilize mutually agreed upon joint legal counsel to the extent  practicable.  If, within ninety (90) days of providing written notice of such Opinion or such Notice to the other  party, the parties hereto acting in good faith are unable to mutually agree upon and make amendments or alterations  to this Agreement to meet the requirements in question, or alternatively, the parties mutually determine in good  faith that compliance with such requirements is impossible or unfeasible, then this Agreement shall be terminated  without penalty, charge or continuing liability upon the earlier of the following:  the date one hundred and eight  (180) days subsequent to the date upon which any party gives written notice to the other party, or the effective date  upon which the Law or Action prohibits the relationship of the parties pursuant to this Agreement.  In the event of a  termination of this Agreement in accordance with this Section 16(j), then the restrictions contained in 12 and 13 of  this Agreement shall be waived and shall be of no further effect.      17. Obligations After Termination.  Except as otherwise provided herein or in any amendment  hereto, following the effective date of termination of this Agreement:      (a) The Company shall continue to permit the P.C. or its authorized representatives to conduct  financial audits relating to the period this Agreement was in effect;    (b) The P.C. shall cooperate with the Company to assure the appropriate transfer of patient  cases and patient records;    (c) Both the Company and the P.C. shall cooperate in connection with the termination or  assignment of provider contracts and other contractual arrangements; and    (d) Both the Company and the P.C. shall cooperate in the preparation of final financial  statements and the final reconciliation of fees paid hereunder, which shall be calculated by the Company six (6)  months after termination of this agreement; provided that in the event of a termination of this Agreement by the  Company pursuant to Section 17(b), (c), or (d), the P.C. and any such Provider shall forfeit its (or his/her) rights to  any future payment from the Company under this or any other agreement between the parties, except as may  otherwise be agreed to by the Company in its discretion.      18. Return of Proprietary Property and Confidential Information.  All documents, procedural  manuals, guides, specifications, plans, drawings, designs, copyrights, service marks and trademark rights, computer  programs, program descriptions and similar materials, lists of present, past or prospective patients, proposals,  marketing and public relations materials, invitations to submit proposals, fee schedules and data relating to patients  and the pricing of the Company’s products and services, records, notebooks and similar repositories of or  containing Confidential Information and Inventions (including all copies thereof) that come into P.C. and/or its  Providers possession or control, whether prepared by P.C., its Providers, or others:  (a) are the property of the  Company, (b) will not be used by P.C. or its Providers in any way adverse to the Company or to the benefit of P.C.  and/or its Providers, (c) will not be removed from the Company’s premises (except as P.C. and/or its Providers’  duties hereunder require) and (d) at the termination of this Agreement or engagement of such Providers, will be left  with, or forthwith returned and/or restored to the Company, and P.C. and such Providers shall discontinue use of  such materials.      {WS087179v1 } 225    19. Status of Parties.  In the performance of the work duties and obligations under this Agreement, it  is mutually understood and agreed that each party is at all times acting and performing as an independent contractor  with respect to the other and that no relationship of partnership, joint venture or employment is created by this  Agreement.      20. Force Majeure.  Neither party shall be deemed to be in default of this Agreement if prevented  from performing any obligation hereunder for any reason beyond its control, including but not limited to, Acts of  God, war, civil commotion, fire, flood or casualty, labor difficulties, shortages of or inability to obtain labor,  materials or equipment, governmental regulations or restrictions, or unusually severe weather.  In any such case, the  parties agree to negotiate in good faith with the goal of preserving this Agreement and the respective rights and  obligations of the parties hereunder, to the extent reasonably practicable.  It is agreed that financial inability shall  not be a matter beyond a party’s reasonable control.      21. Notices.  Any notices to be given hereunder by either party to the other shall be deemed to be  received by the intended recipient (a) when delivered personally, (b) the first business day following delivery to a  nationally recognized overnight courier service with proof of delivery, or (c) three (3) days after mailing by  certified mail, postage prepaid with return receipt requested, in each case addressed to the parties at the addresses  set forth on page 1 above or at any other address designated by the parties in writing.      22. Entire Agreement.  This Agreement supersedes any and all other agreements, either oral or in  writing, between the parties hereto with respect to the subject matter of this Agreement.  This Agreement may not  be changed orally, and may only be amended by an agreement in writing signed by both parties.      23. No Rights in Third Parties.  Except as provided in Section 13, hereof, this Agreement is not  intended to, nor shall it be construed to, create any rights in any third parties, including, without limitation, in any  Providers employed or engaged by the P.C. in connection with the Clinic.      24. Governing Law. This Agreement shall be construed and enforced under and in accordance with  the laws of the State of __________________, and venue for the commencement of any action or proceeding  brought in connection with this agreement shall be exclusively in the federal or state court in the State of  __________________, County of _________________.  [Insert State where franchisee and P.C. are located.]    25. Severability.  If any provision of this Agreement shall be held by a court of competent jurisdiction  to be contrary to law, that provision will be enforced to the maximum extent permissible, and the remaining  provisions of this Agreement will remain in full force and effect, unless to do so would result in either party not  receiving the benefit of its bargain.      26. Waiver.  The failure of a party to insist upon strict adherence to any term of this Agreement on any  occasion shall not be considered a waiver or deprive that party of the right thereafter to that term or any other term  of this Agreement.      27. Rights Unaffected.  No amendment, supplement or termination of this Agreement shall affect or  impair any right or obligations which shall have theretofore matured hereunder.      28. Interpretation of Syntax.  All references made and pronouns used herein shall be construed in the  singular or plural, and in such gender, as the sense and circumstances require.      29. Successors.  This Agreement shall be binding upon and shall inure to the benefit of the parties,  their respective heirs, executors, administrators and assigns.      30. Further Actions.  Each of the parties agrees that it shall hereafter execute and deliver such further    {WS087179v1 } 226  instruments and do such further acts and things as may be required or useful to carry out the intent and purpose of  this Agreement and as are not inconsistent with the terms hereof.      31. Non-Assignment.  The P.C. may not assign this Agreement except with the prior written approval  of the Company.  The Company may assign this Agreement.      32. Access of the Government to Records.  To the extent that the provisions of Section 1861(v)(1)(I)  of the Social Security Action [42 U.S.C. § 1395x(v)(1)(I)] are applicable to this Agreement, the parties agree to  make available, upon the written request of the Secretary of the Department of Health and Human Services or upon  the request of the Comptroller General, or any of their duly authorized representatives, this Agreement, and other  books, records and documents that are necessary to certify the nature and extent of costs incurred by them for  services furnished under this Agreement.  The obligations hereunder shall extent for four (4) years after furnishing  of such services.  The parties shall notify each other of any such request for records.         {WS087179v1 } 227  IN WITNESS WHEREOF, and intending to be legally bound, the parties hereto affix their signatures  below and execute this Agreement under seal.        [P.C.] [JOINT FRANCHISEE/ “Company”]      By:__________________________________  By:______________________________  Its: President      Its:______________________________          





 






  {WS087179v1 } 228    EXHIBIT A    TO JOINT MANAGEMENT AGREEMENT    EQUIPMENT/FURNISHINGS      [Insert “Supply List” for each Clinic]        {WS087179v1 } 229  EXHIBIT B    TO JOINT MANAGEMENT AGREEMENT    BUSINESS ASSOCIATE ADDENDUM    This Business Associate Addendum (the “Addendum”) to the Management Agreement (the “Agreement”) dated  _____________________, by and between the P.C. and the Company (for purposes of this addendum, the  “Business Associate”), is entered into for the purpose of complying with the Health Insurance Portability and  Accessibility Act of 1996, as amended by the Health Information Technology Act of 2009 (the “HITECH Act”),  and the regulations promulgated under HIPAA and the HITECH Act (all of the foregoing collectively referred to as  “HIPAA”).    I. Definitions. For purposes of this addendum, the following capitalized terms shall have the meanings  ascribed to them below:      A. “Protected Health Information” shall mean Individually Identifiable Health Information (as defined  below) that is (a) transmitted by electronic media; (b) maintained in any electronic medium; or (c)  transmitted or maintained in any other form or medium.  “Protected Health Information” does not  include Individually Identifiable health information in (x) education records covered by the Family  Educational Right and Privacy Act, as amended (20 USC §1232(g) or (y) records described in 20  USC §1231g(a)(4)(B)(iv).  For purposes of this definition, Individually Identifiable Health  Information shall mean health information, including demographic information collected from an  individual, that:  (aa) is created or received by a health care provider (including the P.C.), health  plan, employer or health care clearing house; and (bb) relates to the past. present or future physical  or mental health or condition of an individual, the provision of health care to an individual, or the  past, present or future payment for the provision of health care to an individual and that (1)  identifies the individual or (2) with respect to which there is a reasonable basis to believe the  information can be used to identify the individual.    B. “Required by Law” shall mean a mandate contained in law that compels the use or disclosure of  Protected Health Information and that is enforceable in a court of law.  “Required by Law”  includes, but is not limited to, court orders and court-ordered warrants; subpoenas or summons  issued by a court, grand jury, a governmental or tribal inspector general, or an administrative body  authorized to require the production of information; a civil or an authorized investigative demand;  Medicare conditions or participation with respect to health care providers participating in the  program; and statutes or regulations that require such information if payment is sought under a  government program providing public benefits.    Any terms used but not otherwise defined in this Addendum shall have the same meaning as the meaning ascribed  to those terms in HIPAA.     II. Permitted Uses and Disclosures.  Business Associate may use or disclose Protected Health Information  received or created by Business Associate pursuant to the Agreement solely for the following purposes:    {WS087179v1 } 230  A. Business Associate may use or disclose Protected Health Information as necessary to carry out  Business Associate’s responsibilities and duties under the Agreement.    B. Business Associate may use or disclose Protected Health Information for Business Associate’s  proper management and administration ore to fulfill any present or future legal responsibilities of  Business Associate; provided, however, that if Business Associate discloses Protected Health  Information to a third party under this Section II(b), Business Associate shall Ii) obtain reasonable  assurances from the person to whom the Protected Health Information is disclosed that it will be  held confidentially and used or further disclosed only as Required by Law or for the purpose for  which it was disclosed and (ii) obligate such person to notify Business Associate of any instances  of which it is aware in which the confidentiality of the Protected Health Information has been  breached.    C. Business Associate may use or disclose protected Information as Required by Law.      D. Any use or disclosure of Protected Health Information permitted hereunder shall be limited to the  minimum amount necessary to accomplish the intended purpose of the use, disclosure or request  and shall otherwise be accordance with HIPAA.     III. Disclosure to Agent.  In the event Business Associate disclosed to any agent, including a subcontractor,  Protected Health Information received from, or created or received by Business Associate on behalf of, the P.C.,  Business Associate shall obligate each such agent to agree to the same restrictions and conditions regarding the use  and disclosure of Protected Health Information as are applicable to Business Associate under this Addendum.      IV. Safeguards.  Business Associate shall employ appropriate administrative, technical and physical  safeguards, consistent with the size and complexity of Business Associate’s operations, to prevent the use or  disclosure of Protected Health Information in any manner inconsistent with the terms of this Addendum.  Business  Associate shall maintain a written security program describing such safeguards, a copy of which shall be available  to the P.C. upon request.    V. Reporting of Improper Disclosures.  Business Associate shall report to the P.C. any unauthorized or  improper use or disclosure of Protected Health Information within one (1) business day of the date on which  Business Associate becomes aware of such use or disclosure.      VI. Reporting of Disclosures of Security Incidents.  Business Associate shall report to the P.C. any Security  Incident of which it becomes aware.  For purposes of this Addendum, “Security Incident” means the attempted or  successful unauthorized access, use, disclosure, modification, or destruction of information or interference with  system operations in an information system; provided, however, that Business Associate shall not have any  obligation to notify P.C. of any unsuccessful attempts to (i) obtain unauthorized access to P.C.’s information in  Business Associate’s possession, or (ii) interfere with Business Associate’s system operations in an information  system, where such unsuccessful attempts are extremely numerous and common to all users of electronic  information systems (e.g., attempted unauthorized access to information systems, attempted modification or  destruction of data files and software, attempted transmission of a computer virus).    VII. Mitigation.  Business Associate agrees to mitigate, to the extent practicable, any harmful effect that is  known to Business Associate of a use or disclosure of Protected Health Information by Business Associate in  violation of the requirements of this Addendum.         {WS087179v1 } 231  VIII. Access to protected health information by the P.C.    A. Within (10) days of a request by the P.C., Business Associate shall provide to the P.C. all Protected  Health Information in Business Associate’s possession necessary for the P.C. to provide patients or  their representatives with access to or copies thereof in accordance with 45 CFR §§ 164.524.    B. Within ten (10) days of a request by the P.C., Business Associate shall provide to the P.C. all  information and records in Business Associate’s possession necessary for the P. C. to provide  patients or their representatives with an accounting of disclosures thereof in accordance with 45  C.F.R § 164.528.    C. Within ten (10) days of a request by the P.C. Business Associate shall provide to the P.C. all  protected Health Information in Business Associate’s possession necessary for the P.C. to respond  to a request by a patient to amend such Protected Health Information in accordance with 45 C.F.R.  § 164.526.  At the P.C.'s direction, Business Associate shall incorporate any amendments to a  patient’s Protected Health Information made by the P.C. into the copies of such information  maintained by Business Associate.      IX. Access of HHS.  Business Associate shall make its internal practices, books and records relating to the use  and disclosure of Protected Health Information received from the P.C., or created or received by Business Associate  on behalf of the P.C., to HHS in accordance with HIPAA and the regulations promulgated thereunder.    X. Return of Protected Health Information Upon Termination.  Upon termination of the Agreement, Business  Associate shall:  (a) if feasible, return or destroy all Protected Health Information received from, or created or  received by Business Associate on behalf of, the P.C. that Business Associate still maintains in any form, and  Business Associate shall retain no copies of such information; or (b) if Business Associate reasonably determines  that such return or destruction is not feasible, extend the protections of this Addendum to such information and  limit further uses and disclosures to those purposes that make the return or destruction of the Protected Health  Information infeasible.      XI. Obligations of P.C.     A. Upon request of Business Associate, P.C. shall provide Business Associate with the notice of  privacy practices that P.C. produces in accordance with 45 CFR §164.520.    B. P.C. shall provide Business Associate with any changes in, or revocation of, permission by an  individual to use or disclose Protected Health Information, if such changes affect Business  Associate’s permitted or required uses and disclosures.     C. P.C. shall notify Business Associate of any restriction on the use or disclosure of Protected Health  Information to which P.C. has agreed in accordance with 45 CFR §164.522 to the extent that such  restriction may affect Business Associate’s use or disclosure of PHI.     XII. Amendment.  If any of the regulations promulgated under HIPAA are amended or interpreted in a  manner that renders this Addendum inconsistent therewith, the P.C. may, on thirty (30) days written  notice to Business Associate, amend this Addendum to the extent necessary to comply with such  amendments or interpretations.        XIII. Indemnification.  Each of the parties shall indemnify, defend and hold harmless the other and its directors,  officers, employees and agents from and against any and all third party liabilities, costs, claims and losses  including, without limitation, the imposition of civil penalties by HHS under HIPAA, arising from or  





 






  {WS087179v1 } 232  relating to the breach by either party or any of its directors, officers, employees or agents (including  subcontractors) of the terms of this Addendum.      XIV. Conflicting Terms.  In the event of any terms of this Addendum conflict with any terms of the Agreement,  the terms of this Addendum shall govern and control.          {WS087179v1 } 233  MANAGEMENT AGREEMENT    (North Carolina)     THIS MANAGEMENT AGREEMENT (“Agreement”) is made effective as of ________ by and  between___________________________________________________, a [State] [corporation/limited liability  company], having its principal place of business at ___________________________ (“the Company”), and  ______________________________________, a ________ [State] professional service corporation, having its  principal place of business at ______________________________ (the “P.C.”) [This defined term may be  adapted to correspond to the applicable business form (i.e., P.L.L.C.).].     WHEREAS, the P.C. has been incorporated under the laws of the State of _________________ to render  chiropractic services to patients of the P.C.;    WHEREAS, the P.C. desires to establish and operate a chiropractic clinic and provide chiropractic services  (the “Clinic”) at ________ (the “Premises”) and to obtain certain equipment, furnishings, office space and  management services for the P.C. from the Company; and    WHEREAS, the Company is ready, willing, and able to provide furnishings, equipment, office space and  management services to the P.C. in connection with the Clinic.      NOW, THEREFORE, in consideration of the mutual premises and covenants contained herein and other  good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto  agree as follows:      1. Representations and Warranties.    1.1 Representations and Warranties of the Company.  The Company represents and  warrants to the P.C. that at all times during the term of this Agreement, the Company is a corporation [limited  liability company] duly organized, validly existing and in good standing under the laws of the State of  ______________.    1.2 Representations and Warranties of the P.C.   The P.C. hereby represents and warrants to  the Company that at all times during the term of this Agreement:      (a) The P.C. is a professional service corporation duly organized, validly existing and  in good standing under the laws of the State of ___________ and is duly licensed and qualified under all applicable  laws and regulations to engage in the practice of chiropractic medicine in the State of _______________________.    (b) Each of the professionals employed or engaged by the P.C. to render services at the  Clinic is duly licensed, certified, or registered, to render the professional services for which he or she has been  employed or engaged by the P.C.    (c) The P.C. will establish and enforce procedures to ensure that proper and complete  patient records are maintained regarding all patients of the P.C. as required by Section 4.10 below, applicable law  and by the rules and regulations of any applicable governmental agency (collectively “Laws”).    2. Furnishings and Equipment, Use of Premises, Trade Name    2.1 Title and Maintenance.  During the term of this Agreement, the Company grants to the  P.C. the exclusive right to use the Equipment and Furnishings specified in Exhibit A hereto, and as may be  amended from time to time, on the terms and conditions hereinafter set forth.  The P.C. shall use, and shall cause its  Providers (as defined in Section 4.2, below) to use, the Equipment and Furnishings in connection with the Clinic in  a manner that the P.C. determines is in the best interest of its patients.  Title to the Equipment and Furnishings,    {WS087179v1 } 234  including any improvements thereto, shall be and remain in the Company at all times.  The P.C. agrees to take no  action that would adversely affect the Company’s title to or interest in the Equipment and Furnishings.  During the  term of this Agreement, the P.C. shall be responsible for maintaining the Equipment and Furnishings in good  condition and repair, reasonable wear and tear from normal use excepted, including, where necessary, the  replacement or substitution of parts.  All maintenance, repair and replacement, if necessary, of the Equipment and  Furnishings shall be performed by the Company on behalf of the P.C., in accordance with Section 3.1 of this  Agreement.  The P.C. agrees to assume the cost and expense of all supplies used in connection with the Equipment  and Furnishings, and the P.C. agrees to make the Equipment and furnishings available for inspection by the  Company or its designee at any reasonable time.    2.2 Liens, Encumbrances, Etc.  The P.C. shall not directly or indirectly create or suffer to  exist any mortgage, security interest, attachment, writ or other lien or encumbrance on the Furnishings or  Equipment, and will promptly and at its own expense, discharge any such lien or encumbrance which shall arise,  unless the same shall have been created or approved by the Company.    2.3 Use of Premises.  The Company will provide as a license to use space, the use of the  Premises in which the P.C. shall conduct and provide its chiropractic services at the Clinic during the term of this  Agreement.  This Agreement shall not be construed as a lease or sublease of the Premises, and shall not be deemed  to create a relationship between a landlord and a tenant.  The P.C. shall have no rights as a lessee of or any other  possessory or occupancy rights to or any interest in the Premises except for the right to perform professional  chiropractic services on the Premises as expressly set forth in this Agreement.      2.4 Return of Equipment and Furnishings.  Upon the termination or expiration, as  applicable of this Agreement, the Company shall retain all Furnishings and Equipment and the P.C. will relinquish  control thereof free and clear of all liens, encumbrances, and right of others (save those created or approved by the  Company).       2.5 Assignment.  The P.C. shall not assign any of its rights hereunder to the use of the  furnishings and Equipment to any third party, without the prior written consent of the Company.    2.6 Reporting.  The P.C. shall advise the Company with respect to the selection of additional  and replacement equipment or furnishings for the Clinic, and with respect to any proposed additions or  improvements to the Equipment or Furnishings.  The P.C. will ensure that all Equipment and Furnishings are used  in a safe and appropriate manner.  The P.C. shall promptly notify the Company of any defective Equipment or  Furnishings. The P.C. may refer the patient for consultation or treatment elsewhere, if the P.C. deems such to be in  the best interest of its patient(s). The P.C. hereby approves the use of the Equipment identified in Exhibit A hereto.     2.7 Use of Trade Name.  The Company shall provide P.C. with a revocable license to use the  name “The Joint®”, “The Joint Chiropractic®, or “The Joint...the chiropractic place®” for the Clinic (the  “Name”), and the Name shall be used by the P.C. in conformity with all applicable Laws.     3. General Responsibilities of the Company.  Except as otherwise provided in this Agreement, the  Company shall have responsibility for general management and administration of the day-to-day business  operations of the P.C., exclusive of chiropractic, professional and ethical aspects of the P.C.’s chiropractic Clinic, in  all respects subject to applicable Laws.      3.1 Maintenance, Repair and Servicing of Furnishings and Equipment.  During the term  of this Agreement, the P.C. engages the Company and the Company agrees to perform, or subcontract for the  performance of, all maintenance, repair, and servicing as may be necessary for the Equipment and furnishings to be  maintained in good working condition, reasonable wear and tear excepted.      3.2 Administrative and Management Services    (a) The Company shall provide, or arrange for the provision of, certain business,    {WS087179v1 } 235  management and administrative services of a non-clinical nature necessary or appropriate for the proper operation  of the P.C. (“the Management Services”), as described below.  The Company shall be the exclusive provider to the  P.C. of such Management Services.  The P.C. shall not obtain any Management Services from any source other  than the Company, except with the prior written consent of the Company.  Subject to P.C.’s oversight and ultimate  authority over all issues, Company is expressly authorized to take such actions that Company, in the exercise of  reasonable discretion, deems necessary and/or appropriate to fulfill its obligations under this Agreement and meet  the day-to-day requirements of P.C., including the responsibility and commensurate authority to provide full service  management services for P.C. as set forth in this Agreement, including  supplies, support services, third party  contracting, quality assurance, educational activities, risk management, billing and collection services,  management, administration, financial record keeping and reporting, and other business services as provided in this  Agreement. The Company is authorized to contract with third parties, including one or more of its affiliates, for the  provision of services, equipment and personnel needed to perform its obligations under this Agreement.  Any  contracts with such affiliates shall be arms’ length agreements on terms reasonably available from reasonably  efficient competing vendors. Nothing herein shall be construed to interfere with P.C.’s or its licensed providers’  professional judgment or actions with respect to the diagnosis and treatment of any of their patients.      (b) The Management Services to be provided by the Company for the Clinic shall  include, but not be limited to, the following:      (i) business planning;    (ii) financial management, including causing annual financial statements to be  prepared for the P.C., providing to the P.C. the data necessary for the P.C. to prepare and file its tax returns and  make any other necessary governmental filings, paying on behalf of the P.C., the P.C.’s Monthly Obligations (as  defined in Section 4.4(d) hereof);    (iii) bookkeeping, accounting, and data processing services;    (iv) maintenance of patient records owned and maintained by the P.C. in  accordance with procedures established by the P.C. pursuant to Section 1.2(c) above;    (v) materials management, including purchase and stock of office supplies and  maintenance of equipment and facilities, subject to the P.C.’s approval of the selection of chiropractic equipment  for the Clinic;    (vi) administering or causing to be administered any welfare, benefit or  insurance plan or arrangement of the P.C.;    (vii) coordinate human resources management, including primary direction of  recruitment, training, and management of all Administrative Staff (defined in Section 3.3 below);    (viii) billing to and collection from all payors, accounts receivable and accounts  payable processing, all in accordance with the P.C.’s decisions made in consultation with the Company;    (ix) administering utilization, cost and quality management systems that are  established in accordance with Section 4.3;    (x) subject to the P.C.’s approval of all materials that become public,  developing a marketing program which includes the design, procurement, and monitoring of electronic and print  advertising of the Clinic, in conformity with the requirements of applicable Laws;    (xi) arrange for the P.C. to obtain and maintain malpractice and other agreed  upon insurance coverages;    





 






  {WS087179v1 } 236  (xii) providing administrative services in connection with the P.C.’s  advertising, marketing and promotional activities of the Clinic, in accordance with applicable laws;    (xiii) arranging for necessary legal services except with respect to any legal  dispute between the P.C. and the Company;     (xiv) performing credentialing support services such as application processing  and information verification;    (xv) developing and providing OSHA compliance programs and consulting;     (xvi) developing and providing P.C. with consulting services regarding pricing  and membership plan strategies for the Clinic, subject to the requirements of applicable provisions of Law.   Notwithstanding the foregoing, the parties expressly acknowledge and agree that all policies and decisions relating  to pricing, credit, refunds and warranties shall be established in compliance with applicable Laws; and    (xvii) to the extent not included in any of the services listed in Section 3.2(b)(i) –  (xv) providing:    (a)  relationship development with Chiropractic schools;  (b)  personnel training and orientation in non-Chiropractic  areas;  (c)  monitoring of industry developments and strategic  planning;  (d)  payroll processing;  (e)  public relations;  (f)  facilities management;  (g)  coordination and negotiation of  clinic financing efforts;  (h)  clinic remodels;  (i)  continuing education programs;  (j)  client scheduling design software;  (k)  coordinate client service and complaint handling, provided  that any clinical complaints shall be directed to the P.C. or its  providers;  (l)  clinic management analysis;  (m)  internal publications development and distribution;  (n)  conference and travel coordination; and  (o)  administration of committees.  (c) The Company shall not provide any of the following services to the Clinic:      {WS087179v1 } 237  (i) the assignment of Providers to treat patients;    (ii) assumption of responsibility for the care of patients;    (iii) serving as the party to whom bills and charges are made payable;    (iv) any activity that involves the practice of chiropractic medicine and the  provision of chiropractic services or that would cause the Clinic to be subject to licensure under applicable laws and  regulations in ___________ (State).    3.3 Administrative Staff.  Subject to P.C.’s oversight and ultimate authority (including  ratification of all non-chiropractic personnel who indirectly are involved in patient care), Company may  recommend for employment and termination the employment of all Non-Chiropractic Personnel as Company will  deem necessary or advisable, and will be responsible for the supervision, direction, training and assigning of duties  of all Non-Chiropractic Personnel, with the exception of activities, if any, carried on by Non-Chiropractic  Personnel which must be under the direction or supervision of licensed chiropractors in accordance with applicable  law and regulations. Unless otherwise specifically agreed in writing, Company shall administer compensation,  benefits, and scheduling of all Non-Chiropractic Personnel providing any services for or on behalf of P.C., and such  personnel will be employees or independent contractors employed or engaged by Company.    3.4 Patient Records.  The Company shall use its reasonable efforts to preserve the  confidentiality of patient records and use information contained in such records only to the extent permitted by  applicable Laws.      3.5 Performance Standards.  All Management Services provided hereunder shall be subject  to commercially reasonable performance standards agreed to by the parties from time to time.         {WS087179v1 } 238  4. Responsibilities of the P.C.    4.1 Professional Services.  During the term of this Agreement, the P.C. shall be solely  responsible for all aspects of the diagnostic, therapeutic and related professional services delivered by the Providers  at the Clinic, and for the selection, training, professional direction, supervision, employment or engagement of all  Providers.  Company will provide assistance to P.C. in recruiting and evaluating prospective chiropractors and  support personnel as employees or independent contractors of P.C.  P.C. will make all decisions relating to hiring,  training, managing, and termination of Chiropractic Personnel.  At the request of P.C., Company will administer  compensation, benefits, and scheduling of Chiropractic Personnel on behalf of the P.C. as directed by P.C., which  shall exclusively oversee and direct all clinical and patient care activities.  In addition, the P.C. shall be solely  responsible for the following determining what diagnostic tests are appropriate for a particular condition;  determining the need for referrals to or consultation with another chiropractor/specialist; and the overall care of the  patient, including the treatment options available.  4.2 Time Commitment.  The P.C. shall employ or engage and make available to the Clinic,  sufficient chiropractors and other professionals, authorized to engage to the extent permitted by law in the  chiropractic services provided by the Clinic (collectively referred to as “Providers”) in adequate numbers to meet  the chiropractic needs of the patients of the Clinic.  The P.C. shall provide such services during normal business  hours, as established in consultation with the Company.  The P.C. shall ensure that all work and coverage schedules  meet the needs of patients of the P.C. in a competent, timely and responsive manner.  The P.C. shall determine how  many patients a chiropractor must see in a given period of time or how many hours a chiropractor must work.      4.3 Quality of Service.  The P.C. shall establish and enforce procedures to assure the  appropriateness, necessity, consistency, quality, cost effectiveness and efficacy of all chiropractic services provided  to patients of the Clinic.  The P.C. shall require each of its Providers who are licensed, registered or certified to  perform professional services to participate in and cooperate with any utilization management, quality assurance,  risk management, patient care assessment, continuous quality improvement, accreditation or other similar program  or study to review the performance such Providers as may be required by the P.C., governmental agencies,  professional review organizations, accrediting bodies, or health care entities or other third parties with which the  P.C. may contract or affiliate.  The P.C. shall ensure that no Provider materially disrupts or interferes with the  performance of the P.C.’s obligations hereunder at the Clinic.      4.4 Billing and Collection.    (a) The Company shall bill and use its best efforts to collect for all services rendered  by the P.C. and its Providers hereunder and for all access and membership fees as agent for the P.C. in accordance  with P.C.’s decisions made in consultation with the Company regarding billing procedures for professional services  provided by the P.C.  All of the payments with respect to such services shall be made by cash or by check,  electronic funds transfer, or credit card payable to the P.C. and shall be deposited into a bank account of the P.C.  (the “Concentration Account”) with a bank mutually agreed to by the Company and the P.C. (the “Account Bank”).   The Company shall prepare and make available to the P.C. an accounting of receipts attributable to services  provided by the P.C., and receipts attributable to services provided by the Company.      (b) The P.C. shall, and shall cause its Providers to, promptly endorse and deliver to the  Company all payments, notes, checks, money orders, remittances and other evidences of indebtedness or payment  received by the P.C. or its Providers, with respect to all accounts, contract rights, instruments, documents, or other  rights to payment from time to time arising from the rendering of chiropractic services by the P.C. and its  Providers, for access or membership fees, or otherwise relating to the business of the P.C., together with any  guarantees thereof or securities therefore which are generated during the term of this Agreement.  The Company is  hereby granted a special power of attorney with respect to the Concentration Account and shall have the power and  authority to deposit into, and withdraw funds from, all such accounts as may be required to pay P.C.’s Expenses (as  defined in Section 4.13 below).  The P.C. shall notify the banking institution of the concentration Account, and  shall cause one or more employees or agents designated by the Company to be listed as a signatory on that account.    (c) With respect to funds deposited in the Concentration Account (the “P.C.’s    {WS087179v1 } 239  revenues”), the Company shall direct the Account Bank to transfer all amounts in the Concentration Account, at the  end of each day, to an operating account maintained by and in the name of the Company (the “Operating  Account”).  The Company shall hold the P.C.’s Revenues in the Operating Account as the P.C.’s agent, and shall  administer such Revenues on the P.C.’s behalf.  The Company shall separately and accurately account for the  receipt, use, disposition, and interest gained on the P.C.’s Revenues.    (d) On at least a monthly basis, the Company shall pay, from the P.C.’s Revenue in the  Operating Account, all of the current month’s P.C. Expenses, as defined in Section 4.13 hereof and the current  month’s Management Fee as defined in Section 5 hereof (collectively, the “P.C.s Monthly Obligations”).  In the  event that the P.C.’s Revenue (including the current month’s interest earned on the P.C.’s Revenue) is insufficient  to pay fully the P.C.’s Monthly Obligations, the Company may advance to the P.C. an amount equal to the deficit  (the “Deficit Advance”) by depositing such amount in the Concentration Account or the Operating Account.  The  amounts of the Deficit Advances shall accrue and the P.C. shall be obligated to pay such amounts upon the  termination of this Agreement.  In the event that there is a monthly profit that exceeds the P.C.’s Monthly  Obligations (the “Monthly Profits”), then the Company shall use such amount to repay any prior Deficit Advances  made by the Company (if any) together with interest accrued thereof.      4.5 Licensure.  The P.C. shall ensure that each Provider associated with P.C. maintains, if  applicable, an unrestricted license to practice chiropractic or other health care profession, or to be engaged in his or  her particular field of expertise in the State of ___________ and, to the extent that Providers provide professional  services in other states, that such individuals maintain comparable unrestricted licensure in such other jurisdictions.   Each Provider shall have a level of competence, experience and skill comparable to that prevailing in the  community where such Provider provides professional services.      4.6 Continuing Education.  The P.C. shall ensure that each Provider shall obtain the required  continuing professional education for his or her specialty in each state where such Provider provides professional  services and shall provide documentation of the same to the Company.      4.7 Disciplinary Actions.  The P.C. shall, and shall cause each of its Providers to, disclose to  the Company during the term of this Agreement:  (i) the existence of any proceeding against any Provider instituted  by any plaintiff, governmental agency, health care facility, peer review organization or professional society which  involves any allegation of substandard care or professional misconduct raised against any Provider, and (ii) any  allegation of substandard care or professional misconduct raised against any Provider by any person or agency  during the term of this Agreement.    4.8 Outside Activities.  The P.C. and its Providers shall devote their best efforts to fulfill their  obligations hereunder. The P.C. and its Providers shall not engage in any other professional activities, whether or  not such business activity is pursued for gain, profit, or other pecuniary advantage, which would interfere with the  performance of the P.C.’s duties hereunder, without the prior written consent of the Company, which consent shall  not be unreasonably withheld.  The P.C. shall assure that each of its Providers shall not provide chiropractic  services other than on behalf of the P.C., unless such activity is disclosed in writing to and is expressly authorized  in writing by the Company.      4.9 Patient Records.    (a) The P.C. and its Providers shall maintain, in a timely manner, complete, accurate  and legible records for all patients of the Clinic, and all such patient records shall be the property of the P.C.  The  P.C. and its Providers shall comply with all applicable laws, regulations and ethical principles concerning  confidentiality of patient records.      (b) The P.C. shall own and control all patient chiropractic records, including  determining the contents thereof.  The P.C. shall grant the Company access to the information contained in the  patient records owned by the P.C. and completed by the Providers to the extent that access to such information is  permitted by applicable Laws and is required in connection with the Company’s administrative responsibilities  





 






  {WS087179v1 } 240  hereunder.  The P.C. agrees that, upon the termination of this Management Agreement (as permitted by applicable  laws), the P.C. will transfer the original, or at P.C’s discretion, complete copies of all of the P.C.’s patient records  to a successor P.C. or a licensed chiropractor identified by the Company who will provide chiropractic services at  the Premises, or ensure that such records are transferred to a successor P.C. that will provide chiropractic services at  the Premises.  Notwithstanding the foregoing, such successor P.C. or chiropractor shall be obligated to transfer a  patient’s record in accordance with the patient’s request.     (c) As required by the privacy regulations issue under the Health Insurance Portability  and Accountability Act of 1996 (“HIPAA”), the parties shall comply with the terms of the Business Associate  Addendum attached as Exhibit B of this Agreement.      4.10 Credentialing.  The P.C. shall participate and cooperate in and comply with any  credentialing program established from time to time by the Company.    4.11 Fees for Professional Services.  The P.C. shall be solely responsible for legal, accounting,  and other professional service fees it incurs, except as otherwise provided herein.      4.12 Standards of Care.  The P.C. and its Providers shall render services to patients hereunder  in a competent and professional manner, in compliance with generally accepted and prevailing standards of care  and in compliance with applicable statutes, regulations, rules, policies and directives of federal, state and local  governmental, regulatory and accrediting agencies.      4.13 P.C. Expenses.  The following expenses of the P.C. that are related to the Clinic (“P.C.  Expenses”) shall be paid by the Management Company, on behalf of the P.C. and at the direction of the P.C.:    (a) Salaries, wages, benefits, (including health, life, and disability insurance coverage  and all contributions under employee benefit plans), vacation and sick pay, employment and payroll taxes; and the  cost of payroll administration and administration of benefits, for Providers employed by the P.C.;    (b) Cost of all new chiropractic and non-chiropractic equipment and supplies obtained  for use in the operation of the Clinic, and depreciation cost of all capital equipment and items obtained for use in  the operation of the Clinic in accordance with federal tax depreciation schedules for such equipment and items;    (c) Expenses of comprehensive professional liability insurance, professional liability  insurance for each Provider of the P.C. to the extent the P.C. is required to pay for such insurance pursuant to the  terms of the Provider’s employment agreement, comprehensive general liability insurance and property insurance  coverage for the P.C.’s facility and operations, and worker’s compensation and unemployment insurance coverage  for all P.C. employees;    (d) Interest expense on indebtedness (including capitalized leases) incurred with  respect to debt obligations to fund the operation of, or the acquisition of capital assets for, the P.C.;    (e) State and local business license taxes, professional licensure and board  certification fees, sales and use taxes, income, franchise and excise taxes and other similar taxes, fees and charges  assessed against the P.C. or the Providers;    (f) Expenses incurred in the course of recruiting chiropractors, chiropractic  receptionists and other professional staff to work for and/or join the P.C.; and    (g) Any federal income taxes, including the cost of preparation of the annual income  tax returns of the P.C. and its Providers.    The P.C. shall promptly notify the Company of all P.C. Expenses incurred, and shall provide the  Company with all invoices, bills, statements and other documents evidencing such P.C. Expenses.    {WS087179v1 } 241    5. Management Fee.    (a) In consideration of the Company (i) licensing to the P.C. the use of Equipment,  Furnishings and the Name; (ii) permitting the P.C. to operate the Clinic and perform professional chiropractic  services at the Premises; (iii) granting to the P.C. the right to use the personal property and leasehold improvement  at the Premises; and (iv) providing all other services described in this Agreement, the P.C. hereby agrees to pay to  the Company a monthly Management Fee that shall be equal to [__________ Dollars ($______)].  The  Management Fee will be adjusted annually by the parties.  The Management Fee shall be paid in accordance with  Section 4.4(d).  In the event that in any month the P.C.s Revenue (including the current month’s interest earned on  the P.C.’s Revenue) is insufficient to pay fully the monthly Management Fee, the unpaid amount of the  Management Fee shall accrue each month, and the P.C. shall be obligated to pay such amount until fully paid in  accordance with Section 4.4(d).  The parties agree that the Management Fee represents the fair market value of the  items and services provided under this Agreement.  Further, the parties acknowledge that the Management Fee is  not based upon, or in no way take into account, the volume or value of referrals to the Clinic or is intended to  constitute remuneration for referrals, or the influencing of such referrals, to the Clinic.      (b) The portion of the Management Fee (i) allocable to the P.C.’s use of the Equipment,  Furnishings and Name has been determined by the parties to equal the fair market value of the use of the  Equipment, Furnishings and name, respectively, and (ii) allocable to the provisions of all other services hereunder  has been determined by the parties to equal the fair market value of such other services.      (c) The Management Fee paid by the P.C. to the Company hereunder has been determined by  the parties through good-faith and arm’s length bargaining.  No amount paid hereunder is intended to be, nor shall it  be construed to be, an inducement or payment for referral of, or recommending referral of, patients by the P.C. to  the Company (or its affiliates) or by the Company (or its affiliates) to the P.C.  In addition, the Management Fee  charged hereunder does not include any discount, rebate, kickback, or other reduction in charge, and the  Management Fee charged hereunder is not intended to be, nor shall it be construed to be, an inducement or payment  for referral, or recommendation of referral, of patients by the P.C. to the Company (or its affiliates) or by the  Company (or its affiliates) to the P.C.        6. Regulatory Matters.    (a) The P.C.’s Providers shall at all times be free, in their sole discretion, to exercise their  professional judgment on behalf of patients of the P.C.  No provision of this Agreement is intended, nor shall it be  construed, to permit the Company to affect or influence the professional judgment of any member of the P.C.’s  Providers.  To the extent that any act or service required or permitted of the Company by any provision of this  Agreement may be construed or deemed to constitute the practice of chiropractic, the ownership or control of a  chiropractic practice, or the operation of a clinic, said provision of this Agreement shall be void ab initio and the  performance of said act or service by the Company shall be deemed waived by the P.C.    (b) The parties agree to cooperate with one another in the fulfillment of their respective  obligations under this Agreement, and to comply with the requirements of applicable Laws and with all ordinances,  statutes, regulations, directives, orders, or other lawful enactments or pronouncements of any federal, state,  municipal, local or other lawful authority applicable to the Clinic, and of any insurance company insuring the Clinic  or the parties against liability for accident or injury in or upon the premises of the Clinic.      7. Insurance.    7.1 General Comprehensive Liability Insurance.  During the term of this agreement, the  Company shall obtain and maintain, at the P.C.’s expense, a comprehensive general liability insurance policy and  such other insurances as may be required, in such amounts, with such coverages and with such companies as the  Company may reasonably determine to be necessary and appropriate, as required by law or as are usual and    {WS087179v1 } 242  customary.  These insurance policies must name The Joint Corp., the Company, and any of their respective  affiliates that the Company or The Joint Corp. designates as additional named insureds, and provide for third (30)  days’ prior written notice to the Company and The Joint Corp. and of a policy’s material modification, cancellation  or expiration.      7.2 Equipment Insurance.  The Company shall cause to be carried and maintained, at its own  expense, insurance against all risks of physical loss or damage to the Equipment in an amount not less than the  original purchase price or the replacement cost with like kind and quality at the time of loss, with such companies  and as the Company shall reasonably determine.  These insurance policies must name The Joint Corp., the  Company, and any of their respective affiliates that the Company or The Joint Corp. designates as additional named  insureds, and provided for thirty (30) days’ prior written notice to the Company and The Joint Corp. and of a  policy’s material modification, cancellation or expiration.    7.3 Malpractice Insurance.  During the term of this Agreement, the Company shall arrange  for the P.C. to obtain and maintain, at the P.C.’s expense, professional liability insurance covering the P.C. and its  Providers, with limits of not less than [one million dollars ($1,000,000) per occurrence and three million dollars  ($3,000,000) in the aggregate], which the parties hereby agree are adequate amounts of coverage, or such other  amount as required by law.  In the event the P.C. has a “claims made” form of insurance in effect at any time during  the term of this Agreement, the Company shall obtain, at P.C.’s expense, full “tail” coverage to cover any event that  may have occurred during the term of this Agreement.  The P.C. shall provide to the Company any information  with respect to the P.C. or the Providers necessary for the Company to secure such professional liability insurance.   These insurance policies must name The Joint Corp., the Company, and any of their respective affiliates that the  Company or The Joint Corp. designates as additional name insureds, and provide for thirty (30) days’ prior written  notice to the Company and The Joint Corp. and of a policy’s material modification, cancellation or expiration.     8. Indemnification by the P.C.  The P.C. hereby agrees to indemnify, defend, and hold harmless the  Company, and each of the Company’s officers, directors, shareholders, agents and employees, from and against any  and all claims, demands, losses, liabilities, actions, lawsuits and other proceedings judgments and awards, and costs  and expenses (including court costs, and reasonable attorneys’ and consultancy fees), arising directly or indirectly,  in whole or in part out of any breach by the P.C. of this Agreement or any acts or omissions by the P.C. or its  Providers in their performance of this Agreement, including, but not limited to, negligence of the P.C. or its  Providers arising form or related to any of their professional acts or omissions to the extent that such is not paid or  covered by the proceeds of insurance.  The P.C. shall immediately notify the Company of any lawsuits or actions,  or any threat thereof, against P.C. or any Provider, or the Company, which may become known to the P.C.    9. Indemnification by the Company.  The Company hereby agrees to indemnify, defend, and hold  harmless the P.C., and each of its officers, managers, members, agents and employees, from and against any and all  claims, demands, losses, liabilities, actions, lawsuits and other proceedings, judgments and awards, and costs and  expenses (including court costs, and reasonable attorneys’ and consultancy fees), arising directly or indirectly, in  whole or in part, out of any breach by the Company of this Agreement or any willful or grossly negligent act or  omission by the Company in its performance of this Agreement, to the extent that such is not paid or covered by the  proceeds of insurance.  The company shall immediately notify the P.C. of any lawsuits or actions, or any threat  thereof, against the Company, P.C. or any Provider that may become known to the Company.    10. Security Interest.  As security for Practice’s obligations set forth in this Agreement, Shareholder,  who is owner of 100% of P.C.’s shares of common stock, hereby pledges, and as inducement to Company to enter  into this Agreement, grants a security interest in, assigns, transfers, and delivers to Company (or Company’s  qualifying designee) P.C.’s shares to Company as collateral security for the performance of P.C.’s obligations  hereunder.  In the event of a breach by or default of P.C. of this Agreement, or upon termination of this Agreement  for any reason, and as further provided below, Shareholder shall cooperate as reasonably requested in the transfer of  P.C.’s shares to a chiropractor independently determined to be competent designated by Company. In connection  with this grant of a security interest, Shareholder represents and warrants that Shareholder owns the pledged shares  free and clear of any material liens, claims, encumbrances, or security interests of any kind or nature whatsoever;  that Shareholder is not precluded, by agreement or operation of law or otherwise, from making this pledge, and    {WS087179v1 } 243  needs no further authority or authorization for this pledge; and that the pledge of the shares as collateral creates a  valid first priority lien on and a first priority perfected security interest and lien in the collateral and proceeds  thereof, securing the performance of P.C.’s obligations under this Agreement.    11. Actions Requiring Company’s Consent.  As inducement to Company to enter into this  Agreement, P.C. agrees that it shall not take certain governance actions without Manager’s consent.  Therefore,  notwithstanding anything in this Agreement to the contrary, P.C. agrees that the following actions by P.C. shall be  void unless undertaken with the prior written consent of Manager:    (a) The issuance, reclassification, recapitalization, redemption of capital stock of P.C. or of  any security convertible into shares of capital stock of P.C., without prior consultation and written consent of  Manager;    (b) The payment of any dividends on the capital stock of P.C. or other  distribution to the  shareholders of P.C., without prior consultation and written consent of Manager;    (c) Any consolidation, conversion, merger or stock/share exchange of P.C. without prior  consultation and written consent of Manager;    (d) Any sale, assignment, pledge, lease, exchange, transfer or other disposition (without prior  consultation and written consent of Manager), excluding salaries, but including without limitation a mortgage or  other security device, of assets, including P.C.’s accounts receivable, constituting in the aggregate five percent  (5%) or more (in any transaction or series of transactions over any consecutive five (5) year period) of the total  assets of P.C. at the end of its most recent fiscal year ending prior to such disposition; and      (e) The dissolution or liquidation of P.C.  12. Non-Solicitation.    (a) Intentionally Omitted.      (b) To the extent permitted by law, during the term of any Provider’s employment with the  P.C. and for a period of one (1) year after the termination or expiration of any such Provider’s employment  agreement with the P.C., such Provider shall not, without the express written consent of the P.C., solicit verbally or  in writing, any patient or former patient of the P.C., or otherwise interfere with such patient or former patient’s  relationship with the P.C. in connection with the provisions of chiropractic services.  Upon termination of any  Provider’s employment with the P.C., the P.C. shall promptly notify the Provider’s patients of how and where to  contact the Provider.      (c) In the event that any of the P.C.’s Providers shall violate any provision of this Section 10,  the P.C.’s President shall immediately notify the Company of such activity and the P.C. shall immediately take all  necessary and appropriate corrective action.      (d) Company agrees to waive any outstanding Management Fees owed by the P.C. at  termination of this agreement, pursuant to Section 4.4(d), as consideration for the non-solicitation provision set  forth in Section 12 (b) above.      13. Proprietary Rights.  The P.C. recognizes and acknowledges that all records, files, reports,  protocols, polities, manuals, data bases, processes, procedures, computer systems, materials and other documents  used by the Company (or its affiliates) in rendering services hereunder, or relating to the operations of the company  (or its affiliates), belong to and shall remain the property of the Company, and constitute proprietary information  and trade secrets that are valuable, special, and unique assets of the Company’s business (“Confidential  Information”).  The P.C. shall not, and shall assure that each of its Providers shall not, during or after the term of  this Agreement, disclose any Confidential Information of the Company (or its affiliates), or the terms and  





 






  {WS087179v1 } 244  conditions of this Agreement to any other firm, person, corporation, association, or other entity for any reason or  purpose whatsoever, without the written consent of the Company or its respective affiliates.      14. Enforcement.      (a) The P.C. recognizes and acknowledges that all records, files, reports, protocols, policies,  manuals, data bases, processes, procedures, computer systems, materials and other documents used by the  Company (or its affiliates) in rendering services hereunder, or relating to the operations of the Company (or its  affiliates), belong to and shall remain the property of the Company, and constitute proprietary information and trade  secrets that are valuable, special, and unique assets of the Company's business ("Confidential Information"). The  P.C. shall not, and shall assure that each of its Providers shall not, during or after the term of this Agreement,  disclose any Confidential Information of the Company (or its affiliates), or the terms and conditions of this  Agreement to any other firm, person, corporation, association, or other entity for any reason or purpose whatsoever,  without the written consent of the Company or its respective affiliates.    (b) All works, discoveries and developments, whether or not copyrightable, relating to the  Company's present, past or prospective activities, services and products ("Inventions") which are at any time  conceived or reduced to practice by P.C. and/or any of its Providers, acting alone or in conjunction with others, in  connection with the Company's management of the P.C. or, during the course of the P.C.'s employment or  engagement of Providers (or, if based on or related to any Confidential Information, made by P.C. and/or any  Provider during or after such management by the Company or employment or engagement by the P.C.) and all  concepts and ideas known to P.C. or any Provider at any time during the Company's management of the P.C. which  relate to the Company's present, past or prospective activities, services and products ("Concepts and Ideas") or any  modifications thereof held by or known to P.C. and/or any Provider on the date of this Agreement or acquired by  P.C: and/or any Provider during the term of this Agreement shall be the property of the Company, free of any  reserved or other rights of any kind on P.C. and/or 'any Provider's part in respect thereof, and P.C. and/or any such  Provider hereby assign all rights therein to the Company.    (c) P.C. and/or its Providers shall promptly make full disclosure of any such Inventions,  Concepts and Ideas or modifications thereof to the Company. Further, P.C. and/or its Providers shall, at the  Company's cost and expense, promptly execute formal applications for copyrights and also do all other acts and  things (including, among others, executing and delivering instruments of further assurance or confirmation) deemed  by the Company to be necessary or desirable at any time or times in order to effect the full assignment to the  Company of P.C. and/or its Providers' rights and title to such Inventions, Concepts and Ideas or modifications,  without payment therefor and without further compensation. In order to confirm the Company's rights, P.C. and/or  its Providers will also assign to the Company any and all copyrights and reproduction rights to any written material  prepared by P.C. and/or its Providers in connection with the Company's management of the P.C. or the Providers'  employment or engagement by the P.C. P.C. and/or its Providers further understand that the absence of a request by  the Company for information, or for the making of an oath, or for the execution of any document, shall in no way  be construed to constitute a waiver of the rights of the Company under this Agreement. This Agreement shall not be  construed to limit in any way any "shop rights" or other common law or contractual rights of the P.C. or the  Company in or to any Inventions, Concepts and Ideas or modifications which the Company has or may have by  virtue of the Company's management activities hereunder or the P.C.'s engagement of its Providers.    (d) The P.C. agrees that the restrictive covenants set forth in Sections 12 and 13 are reasonable  in nature, duration and geographical scope.  The P.C. further acknowledges that any violation of those restrictive  covenants will cause the Company irreparable damage, which a monetary award would be inadequate to remedy,  and that a court or arbitrator of competent jurisdiction may, in addition to monetary awards, enjoin any breach of,  and enforce, such restrictive covenants by temporary restraining order, and preliminary and permanent injunctive  relief without the need for the moving party to post any bond or surety.  If a court or arbitrator of competent  jurisdiction determines that any of the restrictive covenants set forth in Section 12 or 13 are unreasonable in nature,  duration or geographic scope, then the P.C. agrees that such court or arbitrator shall reform such restrictive  covenant so that such restrictive covenant is enforceable to the maximum extent permitted by law for a restrictive  covenant of that nature, and such court shall enforce the restrictive covenant to that extent.  If any court or arbitrator    {WS087179v1 } 245  finds that the P.C. and/or any Provider has breached the restrictive covenants set forth in Sections 12 or 13 above,  then such restrictive covenants shall be extended for an additional period equal to the period of such breach.    15. Employment Agreements.  The P.C. agrees that it shall impose by contract on each of its  Providers the obligation to abide by the applicable terms and conditions of this Agreement, including the restrictive  covenants specified above.  The Company and its affiliates are intended to be third-party beneficiaries of such  contracts and the Company may, in its sole discretion, be a signatory to such contracts for purposes of enforcing  against Providers the terms and conditions of this Agreement.        16. Term and Termination.      (a) The term of this Agreement shall be for [coterminous with franchise agreement] years  commencing on the date first written above, unless sooner terminated as set forth herein, and shall automatically  renew for successive one (1) year terms unless either party gives the other at least ninety (90) days prior written  notice of its intention not to renew prior to the expiration of then current term.      (b) Either party may terminate this Agreement immediately upon the occurrence of any of the  following events with regard to the other party:  (i) the making of a general assignment for the benefit of creditors;  (ii) the filing of a voluntary petition or the commencement of any proceeding by either party for any relief under  any bankruptcy or insolvency laws, or any laws relating to the relief of debtors, readjustments of indebtedness,  reorganization, composition or extension; (iii) the filing of any involuntary petition or the commencement of any  proceeding by or against either party for any relief under any bankruptcy or insolvency laws, or any laws relating to  the relief of debtors, readjustment of indebtedness, reorganization, composition or extension, which such petition or  proceeding is not dismissed within ninety (90) days of the date on which it is filed or commenced; or (iv)  suspension of the transaction of the usual business of either party for a period in excess of fourteen (14) days.      (c) The Company may terminate this Agreement immediately upon any of the following  events:      (i) The date of death of [Name of sole shareholder];    (ii) The date [Name of sole shareholder] is determined by a court of competent  jurisdiction to be incompetent, or permanently disabled so as to be unable to render any professional services    (iii) The date [Name of sole shareholder] becomes disqualified under the bylaws of  the P.C. or applicable law to be a shareholder of the P.C.;    (iv) The date upon which any of the shares of stock in the P.C. held by [Name of sole  shareholder] are transferred or attempted to be transferred voluntarily, by operation of law or otherwise to any  person;    (v) The date upon which [Name of sole shareholder] ceases to provide chiropractic  services in connection with the P.C.; or    (vi) The merger, consolidation, reorganization, sale, liquidation, dissolution, or other  disposition of all or substantially all of the stock or assets of the P.C.    (d) The Company may terminate this Agreement immediately upon written notice to the P.C.  in the event of termination for any reason of any of the following agreements:  the Company’s operating agreement  and/or the employment agreement between the P.C. and ________________ [Doctor’s Name].     (e) The Company may terminate this Agreement at any time with or without cause, by giving  the P.C. forty-five (45) days’ prior written notice.        {WS087179v1 } 246  (f) Either party may terminate this Agreement upon thirty (30) days’ prior written notice to the  other party in the event of a material breach by the other party of any material term or condition hereof, if such  breach is not cured to the reasonable satisfaction of the non-breaching party within thirty (30) days after the non- breaching party has given notice thereof to the other party.      (g) Upon termination or expiration of this agreement by either party, the P.C. shall pay the  Company any amounts owed to the Company under paragraph 5 hereof as of the date of termination or expiration.      (h) Upon termination or expiration of this Agreement, the P.C. shall return to the Company  any and all property of the Company which may be in the P.C.’s possession or under the P.C.’s control.      (i) If, in the opinion (the “Opinion”) of nationally recognized health care counsel selected by  the Company, it is determined that it is more likely than not that applicable Laws in effect or to become effective as  of a date certain, or if the Company or the P.C. receives notice (the “Notice”) of an actual or threatened decision,  finding or action by any governmental or private agency or court (collectively referred to herein as “Action”),  which Laws or Action, if or when implemented, would have the effect of subjecting either party to civil or criminal  prosecution under state and/or federal laws, or other material adverse proceeding on the basis of their participation  herein, then the Company or the P.C. shall provide such Opinion or Notice to the other party.  The parties shall  attempt in good faith to amend this Agreement to the minimum extent necessary in order to comply with such Laws  or to avoid the Action, as applicable, and shall utilize mutually agreed upon joint legal counsel to the extent  practicable.  If, within ninety (90) days of providing written notice of such Opinion or such Notice to the other  party, the parties hereto acting in good faith are unable to mutually agree upon and make amendments or alterations  to this Agreement to meet the requirements in question, or alternatively, the parties mutually determine in good  faith that compliance with such requirements is impossible or unfeasible, then this Agreement shall be terminated  without penalty, charge or continuing liability upon the earlier of the following:  the date one hundred and eight  (180) days subsequent to the date upon which any party gives written notice to the other party, or the effective date  upon which the Law or Action prohibits the relationship of the parties pursuant to this Agreement.  In the event of a  termination of this Agreement in accordance with this Section 16(i), then the restrictions contained in 10 and 11 of  this Agreement shall be waived and shall be of no further effect.      17. Obligations After Termination.  Except as otherwise provided herein or in any amendment  hereto, following the effective date of termination of this Agreement:      (a) The Company shall continue to permit the P.C. or its authorized representatives to conduct  financial audits relating to the period this Agreement was in effect;    (b) The P.C. shall cooperate with the Company to assure the appropriate transfer of patient  cases and patient records;    (c) Both the Company and the P.C. shall cooperate in connection with the termination or  assignment of provider contracts and other contractual arrangements; and    (d) Both the Company and the P.C. shall cooperate in the preparation of final financial  statements and the final reconciliation of fees paid hereunder, which shall be calculated by the Company six (6)  months after termination of this agreement; provided that in the event of a termination of this Agreement by the  Company pursuant to Section 17(b), (c), or (d), the P.C. and any such Provider shall forfeit its (or his/her) rights to  any future payment from the Company under this or any other agreement between the parties, except as may  otherwise be agreed to by the Company in its discretion.    18. Return of Proprietary Property and Confidential Information.  All documents, procedural  manuals, guides, specifications, plans, drawings, designs, copyrights, service marks and trademark rights, computer  programs, program descriptions and similar materials, lists of present, past or prospective patients, proposals,  marketing and public relations materials, invitations to submit proposals, fee schedules and data relating to patients  and the pricing of the Company’s products and services, records, notebooks and similar repositories of or    {WS087179v1 } 247  containing Confidential Information and Inventions (including all copies thereof) that come into P.C. and/or its  Providers possession or control, whether prepared by P.C., its Providers, or others:  (a) are the property of the  Company, (b) will not be used by P.C. or its Providers in any way adverse to the Company or to the benefit of P.C.  and/or its Providers, (c) will not be removed from the Company’s premises (except as P.C. and/or its Providers’  duties hereunder require) and (d) at the termination of this Agreement or engagement of such Providers, will be left  with, or forthwith returned and/or restored to the Company, and P.C. and such Providers shall discontinue use of  such materials.      19. Status of Parties.  In the performance of the work duties and obligations under this Agreement, it  is mutually understood and agreed that each party is at all times acting and performing as an independent contractor  with respect to the other and that no relationship of partnership, joint venture or employment is created by this  Agreement.      20. Force Majeure.  Neither party shall be deemed to be in default of this Agreement if prevented  from performing any obligation hereunder for any reason beyond its control, including but not limited to, Acts of  God, war, civil commotion, fire, flood or casualty, labor difficulties, shortages of or inability to obtain labor,  materials or equipment, governmental regulations or restrictions, or unusually severe weather.  In any such case, the  parties agree to negotiate in good faith with the goal of preserving this Agreement and the respective rights and  obligations of the parties hereunder, to the extent reasonably practicable.  It is agreed that financial inability shall  not be a matter beyond a party’s reasonable control.      21. Notices.  Any notices to be given hereunder by either party to the other shall be deemed to be  received by the intended recipient (a) when delivered personally, (b) the first business day following delivery to a  nationally recognized overnight courier service with proof of delivery, or (c) three (3) days after mailing by  certified mail, postage prepaid with return receipt requested, in each case addressed to the parties at the addresses  set forth on page 1 above or at any other address designated by the parties in writing.      22. Entire Agreement.  This Agreement supersedes any and all other agreements, either oral or in  writing, between the parties hereto with respect to the subject matter of this Agreement.  This Agreement may not  be changed orally, and may only be amended by an agreement in writing signed by both parties.      23. No Rights in Third Parties.  Except as provided in Section 13, hereof, this Agreement is not  intended to, nor shall it be construed to, create any rights in any third parties, including, without limitation, in any  Providers employed or engaged by the P.C. in connection with the Clinic.      24. Governing Law. This Agreement shall be construed and enforced under and in accordance with  the laws of the State of __________________, and venue for the commencement of any action or proceeding  brought in connection with this agreement shall be exclusively in the federal or state court in the State of  __________________, County of _________________.  [Insert State where franchisee and P.C. are located.]    25. Severability.  If any provision of this Agreement shall be held by a court of competent jurisdiction  to be contrary to law, that provision will be enforced to the maximum extent permissible, and the remaining  provisions of this Agreement will remain in full force and effect, unless to do so would result in either party not  receiving the benefit of its bargain.    26. Waiver.  The failure of a party to insist upon strict adherence to any term of this Agreement on any  occasion shall not be considered a waiver or deprive that party of the right thereafter to that term or any other term  of this Agreement.      27. Rights Unaffected.  No amendment, supplement or termination of this Agreement shall affect or  impair any right or obligations which shall have theretofore matured hereunder.      28. Interpretation of Syntax.  All references made and pronouns used herein shall be construed in the  singular or plural, and in such gender, as the sense and circumstances require.    





 






  {WS087179v1 } 248    29. Successors.  This Agreement shall be binding upon and shall inure to the benefit of the parties,  their respective heirs, executors, administrators and assigns.      30. Further Actions.  Each of the parties agrees that it shall hereafter execute and deliver such further  instruments and do such further acts and things as may be required or useful to carry out the intent and purpose of  this Agreement and as are not inconsistent with the terms hereof.      31. Non-Assignment.  The P.C. may not assign this Agreement except with the prior written approval  of the Company.  The Company may assign this Agreement.      32. Access of the Government to Records.  To the extent that the provisions of Section 1861(v)(1)(I)  of the Social Security Action [42 U.S.C. § 1395x(v)(1)(I)] are applicable to this Agreement, the parties agree to  make available, upon the written request of the Secretary of the Department of Health and Human Services or upon  the request of the Comptroller General, or any of their duly authorized representatives, this Agreement, and other  books, records and documents that are necessary to certify the nature and extent of costs incurred by them for  services furnished under this Agreement.  The obligations hereunder shall extent for four (4) years after furnishing  of such services.  The parties shall notify each other of any such request for records.    IN WITNESS WHEREOF, and intending to be legally bound, the parties hereto affix their  signatures below and execute this Agreement under seal.        [P.C.] [JOINT FRANCHISEE/ “Company”]      By:__________________________________  By:______________________________  Its: President      Its:______________________________        {WS087179v1 } 249  EXHIBIT A    TO JOINT MANAGEMENT AGREEMENT    EQUIPMENT/FURNISHINGS      [Insert “Supply List” for each Clinic]        {WS087179v1 } 250  EXHIBIT B    TO JOINT MANAGEMENT AGREEMENT    BUSINESS ASSOCIATE ADDENDUM    This Business Associate Addendum (the “Addendum”) to the Management Agreement (the “Agreement”)  dated _____________________, by and between the P.C. and the Company (for purposes of this addendum, the  “Business Associate”), is entered into for the purpose of complying with the Health Insurance Portability and  Accessibility Act of 1996, as amended by the Health Information Technology Act of 2009 (the “HITECH Act”),  and the regulations promulgated under HIPAA and the HITECH Act (all of the foregoing collectively referred to as  “HIPAA”).    I. Definitions. For purposes of this addendum, the following capitalized terms shall have the meanings  ascribed to them below:      A. “Protected Health Information” shall mean Individually Identifiable Health Information (as defined  below) that is (a) transmitted by electronic media; (b) maintained in any electronic medium; or (c)  transmitted or maintained in any other form or medium.  “Protected Health Information” does not  include Individually Identifiable health information in (x) education records covered by the Family  Educational Right and Privacy Act, as amended (20 USC §1232(g) or (y) records described in 20  USC §1231g(a)(4)(B)(iv).  For purposes of this definition, Individually Identifiable Health  Information shall mean health information, including demographic information collected from an  individual, that:  (aa) is created or received by a health care provider (including the P.C.), health  plan, employer or health care clearing house; and (bb) relates to the past. present or future physical  or mental health or condition of an individual, the provision of health care to an individual, or the  past, present or future payment for the provision of health care to an individual and that (1)  identifies the individual or (2) with respect to which there is a reasonable basis to believe the  information can be used to identify the individual.    B. “Required by Law” shall mean a mandate contained in law that compels the use or disclosure of  Protected Health Information and that is enforceable in a court of law.  “Required by Law”  includes, but is not limited to, court orders and court-ordered warrants; subpoenas or summons  issued by a court, grand jury, a governmental or tribal inspector general, or an administrative body  authorized to require the production of information; a civil or an authorized investigative demand;  Medicare conditions or participation with respect to health care providers participating in the  program; and statutes or regulations that require such information if payment is sought under a  government program providing public benefits.    Any terms used but not otherwise defined in this Addendum shall have the same meaning as the meaning ascribed  to those terms in HIPAA.     II. Permitted Uses and Disclosures.  Business Associate may use or disclose Protected Health Information  received or created by Business Associate pursuant to the Agreement solely for the following purposes:    {WS087179v1 } 251  A. Business Associate may use or disclose Protected Health Information as necessary to carry out  Business Associate’s responsibilities and duties under the Agreement.    B. Business Associate may use or disclose Protected Health Information for Business Associate’s  proper management and administration ore to fulfill any present or future legal responsibilities of  Business Associate; provided, however, that if Business Associate discloses Protected Health  Information to a third party under this Section II(b), Business Associate shall Ii) obtain reasonable  assurances from the person to whom the Protected Health Information is disclosed that it will be  held confidentially and used or further disclosed only as Required by Law or for the purpose for  which it was disclosed and (ii) obligate such person to notify Business Associate of any instances  of which it is aware in which the confidentiality of the Protected Health Information has been  breached.    C. Business Associate may use or disclose protected Information as Required by Law.      D. Any use or disclosure of Protected Health Information permitted hereunder shall be limited to the  minimum amount necessary to accomplish the intended purpose of the use, disclosure or request  and shall otherwise be accordance with HIPAA.     III. Disclosure to Agent.  In the event Business Associate disclosed to any agent, including a subcontractor,  Protected Health Information received from, or created or received by Business Associate on behalf of, the P.C.,  Business Associate shall obligate each such agent to agree to the same restrictions and conditions regarding the use  and disclosure of Protected Health Information as are applicable to Business Associate under this Addendum.      IV. Safeguards.  Business Associate shall employ appropriate administrative, technical and physical  safeguards, consistent with the size and complexity of Business Associate’s operations, to prevent the use or  disclosure of Protected Health Information in any manner inconsistent with the terms of this Addendum.  Business  Associate shall maintain a written security program describing such safeguards, a copy of which shall be available  to the P.C. upon request.    V. Reporting of Improper Disclosures.  Business Associate shall report to the P.C. any unauthorized or  improper use or disclosure of Protected Health Information within one (1) business day of the date on which  Business Associate becomes aware of such use or disclosure.      VI. Reporting of Disclosures of Security Incidents.  Business Associate shall report to the P.C. any Security  Incident of which it becomes aware.  For purposes of this Addendum, “Security Incident” means the attempted or  successful unauthorized access, use, disclosure, modification, or destruction of information or interference with  system operations in an information system; provided, however, that Business Associate shall not have any  obligation to notify P.C. of any unsuccessful attempts to (i) obtain unauthorized access to P.C.’s information in  Business Associate’s possession, or (ii) interfere with Business Associate’s system operations in an information  system, where such unsuccessful attempts are extremely numerous and common to all users of electronic  information systems (e.g., attempted unauthorized access to information systems, attempted modification or  destruction of data files and software, attempted transmission of a computer virus).    VII. Mitigation.  Business Associate agrees to mitigate, to the extent practicable, any harmful effect that is  known to Business Associate of a use or disclosure of Protected Health Information by Business Associate in  violation of the requirements of this Addendum.       





 






  {WS087179v1 } 252  VIII. Access to protected health information by the P.C.    A. Within (10) days of a request by the P.C., Business Associate shall provide to the P.C. all Protected  Health Information in Business Associate’s possession necessary for the P.C. to provide patients or  their representatives with access to or copies thereof in accordance with 45 CFR §§ 164.524.    B. Within ten (10) days of a request by the P.C., Business Associate shall provide to the P.C. all  information and records in Business Associate’s possession necessary for the P. C. to provide  patients or their representatives with an accounting of disclosures thereof in accordance with 45  C.F.R § 164.528.    C. Within ten (10) days of a request by the P.C. Business Associate shall provide to the P.C. all  protected Health Information in Business Associate’s possession necessary for the P.C. to respond  to a request by a patient to amend such Protected Health Information in accordance with 45 C.F.R.  § 164.526.  At the P.C.'s direction, Business Associate shall incorporate any amendments to a  patient’s Protected Health Information made by the P.C. into the copies of such information  maintained by Business Associate.      IX. Access of HHS.  Business Associate shall make its internal practices, books and records relating to the use  and disclosure of Protected Health Information received from the P.C., or created or received by Business Associate  on behalf of the P.C., to HHS in accordance with HIPAA and the regulations promulgated thereunder.    X. Return of Protected Health Information Upon Termination.  Upon termination of the Agreement, Business  Associate shall:  (a) if feasible, return or destroy all Protected Health Information received from, or created or  received by Business Associate on behalf of, the P.C. that Business Associate still maintains in any form, and  Business Associate shall retain no copies of such information; or (b) if Business Associate reasonably determines  that such return or destruction is not feasible, extend the protections of this Addendum to such information and  limit further uses and disclosures to those purposes that make the return or destruction of the Protected Health  Information infeasible.      XI. Obligations of P.C.     A. Upon request of Business Associate, P.C. shall provide Business Associate with the notice of  privacy practices that P.C. produces in accordance with 45 CFR §164.520.    B. P.C. shall provide Business Associate with any changes in, or revocation of, permission by an  individual to use or disclose Protected Health Information, if such changes affect Business  Associate’s permitted or required uses and disclosures.     C. P.C. shall notify Business Associate of any restriction on the use or disclosure of Protected Health  Information to which P.C. has agreed in accordance with 45 CFR §164.522 to the extent that such  restriction may affect Business Associate’s use or disclosure of PHI.     XII. Amendment.  If any of the regulations promulgated under HIPAA are amended or interpreted in a  manner that renders this Addendum inconsistent therewith, the P.C. may, on thirty (30) days written  notice to Business Associate, amend this Addendum to the extent necessary to comply with such  amendments or interpretations.        XIII. Indemnification.  Each of the parties shall indemnify, defend and hold harmless the other and its directors,  officers, employees and agents from and against any and all third party liabilities, costs, claims and losses  including, without limitation, the imposition of civil penalties by HHS under HIPAA, arising from or    {WS087179v1 } 253  relating to the breach by either party or any of its directors, officers, employees or agents (including  subcontractors) of the terms of this Addendum.      XIV. Conflicting Terms.  In the event of any terms of this Addendum conflict with any terms of the Agreement,  the terms of this Addendum shall govern and control.              {WS087179v1 } 254  MANAGEMENT AGREEMENT    (Kansas)     THIS MANAGEMENT AGREEMENT (“Agreement”) is made effective as of ________, 20__ by and  between       , a Kansas [corporation/limited liability company], having  its principal place of business at ___________________________ (“the Manager”), and  ______________________________________, a Kansas professional service corporation, having its principal  place of business at ______________________________ (the “P.C.”) [This defined term may be adapted to  correspond to the applicable business form (i.e., P.L.L.C.).] (individually, a “Party,” and collectively, “Parties”).     WHEREAS, the P.C. has been incorporated under the laws of the State of Kansas to render chiropractic  services to patients of the P.C.; and      WHEREAS, the Manager is in the business of providing administrative, consulting, and other support  services to chiropractic practices; and     WHEREAS, the P.C. desires to establish and operate a chiropractic clinic and provide chiropractic services  (the “Clinic”) at ________ (the “Premises”) and to obtain certain equipment, furnishings, office space and  management services for the P.C. from the Manager; and    WHEREAS, the Manager is ready, willing, and able to provide, to the extent permitted by applicable law,  furnishings, equipment, office space and management services to the P.C. in connection with the Clinic; and     WHEREAS, the Manager and P.C. intend for this Agreement to comply with the Kansas Healing Arts Act  in all respects.    NOW, THEREFORE, in consideration of the mutual premises and covenants contained herein and other  good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto  agree as follows:      1. Representations and Warranties.    1.1 Representations and Warranties of the Manager.  The Manager represents and warrants  to the P.C. that at all times during the term of this Agreement, the Company is a limited liability company duly  organized, validly existing and in good standing under the laws of the State of Kansas.    1.2 Representations and Warranties of the P.C.   The P.C. hereby represents and warrants to  the Manager that at all times during the term of this Agreement:      (a) The P.C. is a professional service corporation duly organized, validly existing and  in good standing under the laws of the State of Kansas and is duly licensed and qualified under all applicable laws  and regulations to engage in the practice of chiropractic medicine in the State of Kansas.    (b) Each of the professionals employed or engaged by the P.C. to render services at the  Clinic is duly licensed, certified, or registered, to render the professional services for which he or she has been  employed or engaged by the P.C.      2. Furnishings and Equipment, Use of Premises, Trade Name    2.1 Title and Maintenance.  During the term of this Agreement, the Manager grants to the  P.C. the exclusive right to use the Equipment and Furnishings specified in Exhibit A hereto, and as may be  amended from time to time, on the terms and conditions hereinafter set forth.  The P.C. shall use, and shall cause its    {WS087179v1 } 255  Providers (as defined in Section 4.2, below) to use, the Equipment and Furnishings only in connection with the  Clinic.  Title to the Equipment and Furnishings, including any improvements thereto, shall be and remain in the  Manager at all times.  The P.C. agrees to take no action that would adversely affect the Manager’s title to or interest  in the Equipment and Furnishings.  During the term of this Agreement, the P.C. shall be responsible for maintaining  the Equipment and Furnishings in good condition and repair, reasonable wear and tear from normal use excepted,  including, where necessary, the replacement or substitution of parts.  All maintenance, repair and replacement, if  necessary, of the Equipment and Furnishings shall be performed by the Manager on behalf of the P.C., in  accordance with Section 3.1 of this Agreement.  The P.C. agrees to assume the cost and expense of all supplies  used in connection with the Equipment and Furnishings, and the P.C. agrees to make the Equipment and  furnishings available for inspection by the Manager or its designee at any reasonable time.    2.2 Liens, Encumbrances, Etc.  The P.C. shall not directly or indirectly create or suffer to  exist any mortgage, security interest, attachment, writ or other lien or encumbrance on the Furnishings or  Equipment, and will promptly and at its own expense, discharge any such lien or encumbrance which shall arise,  unless the same shall have been created or approved by the Manager.    2.3 Use of Premises, Furnishings, and Equipment.  The Manager shall lease or sublease  office space, Equipment, and Furnishings to P.C. pursuant to a separate real estate and equipment sublease  agreement in the form attached as Exhibit B, which, upon execution by both Parties, shall be considered  incorporated by reference in this Agreement.    2.4 Return of Equipment and Furnishings.  Upon the termination or expiration, as  applicable of this Agreement, the Manager shall retain all Furnishings and Equipment and the P.C. will relinquish  control thereof free and clear of all liens, encumbrances, and right of others (save those created or approved by the  Manager).       2.5 Assignment.  The P.C. shall not assign any of its rights hereunder to the use of the  Premises, Furnishings, and Equipment to any third party, without the prior written consent of the Manager.    2.6 Reporting.  The P.C. shall advise the Manager with respect to the selection of additional  and replacement equipment or furnishings for the Clinic, and with respect to any proposed additions or  improvements to the Equipment or Furnishings.  The P.C. will ensure that all Equipment and Furnishings are used  in a safe and appropriate manner.  The P.C. shall promptly notify the Manager of any defective Equipment or  Furnishings.    2.7 Use of Trade Name.  The Manager shall provide P.C. with a revocable license to use the  name “The Joint®”, “The Joint Chiropractic®, or “The Joint...the chiropractic place®” for the Clinic (the “Name”)  and the Name shall be used by the P.C. in conformity with all applicable Laws.  Nothing herein shall be interpreted  as prohibiting P.C. from marketing, advertising, or otherwise holding itself and its Providers out to the public as  affiliated with [insert name of P.C.]     3. General Responsibilities of the Manager.  Except as otherwise provided in this Agreement, the  Manager shall have responsibility for general management and administration of the day-to-day business operations  of the P.C., exclusive of chiropractic, professional and ethical aspects of the P.C.’s chiropractic Clinic, in all  respects subject to applicable Laws.  Notwithstanding any other provision in this Agreement to the contrary, the  P.C. and the Manager hereby covenant and agree that the relationship between the P.C. and the Manager is not  intended to, shall not, and does not, affect or limit in any way the exercise of the independent professional judgment  of any professionals employed or engaged by the P.C. regarding the diagnosis or treatment of any disease, disorder,  or physician condition.      3.1 Maintenance, Repair and Servicing of Furnishings and Equipment.  During the term  of this Agreement, the P.C. engages the Manager and the Manager agrees to perform, or subcontract for the  performance of, all maintenance, repair, and servicing as may be necessary for the Equipment and Furnishings to be  maintained in good working condition, reasonable wear and tear excepted.    





 






  {WS087179v1 } 256    3.2 Administrative and Management Services    (a) The Manager shall provide, or arrange for the provision of, certain business,  management and administrative services of a non-clinical nature necessary or appropriate for the proper operation  of the P.C. (“the Management Services”), as described below.  The Manager shall be the exclusive provider to the  P.C. of such Management Services.  The P.C. shall not obtain any Management Services from any source other  than the Manager, except with the prior written consent of the Manager.  Subject to P.C.’s oversight and ultimate  authority over all issues, Manager is expressly authorized to take such actions that Manager, in the exercise of  reasonable discretion, deems necessary and/or appropriate to fulfill its obligations under this Agreement and meet  the day-to-day requirements of P.C., including the responsibility and commensurate authority to provide full service  management services for P.C. as set forth in this Agreement, including  supplies, support services, third party  contracting, quality assurance, educational activities, risk management, billing and collection services,  management, administration, financial record keeping and reporting, and other business services as provided in this  Agreement. The Manager is authorized to contract with third parties, including one or more of its affiliates, for the  provision of services, equipment and personnel needed to perform its obligations under this Agreement.  Any  contracts with such affiliates shall be arms’ length agreements on terms reasonably available from reasonably  efficient competing vendors.    (b) The Management Services to be provided by the Manager for the Clinic shall  include, but not be limited to, the following:      (i) business planning;    (ii) financial management, including causing annual financial statements to be  prepared for the P.C., providing to the P.C. the data necessary for the P.C. to prepare and file its tax returns and  make any other necessary governmental filings, paying on behalf of the P.C., the P.C.’s Monthly Obligations (as  defined in Section 4.4(d) hereof);    (iii) bookkeeping, accounting, and data processing services;    (iv) materials management, including purchase and stock of office supplies and  maintenance of equipment and facilities, subject to the P.C.’s approval of the selection of chiropractic equipment  for the Clinic;    (v) administering or causing to be administered any welfare, benefit or  insurance plan or arrangement of the P.C.;    (vi) human resources management, including primary direction and control of  recruitment, training, and management of all Administrative Staff (defined in Section 3.3 below);    (vii) billing to and collection from all payors, accounts receivable and accounts  payable processing, all in accordance with the P.C.’s decisions made in consultation with the Company;    (viii) administering utilization, cost and quality management systems that are  established in accordance with Section 4.3;    (ix) developing a marketing program which includes the design, procurement,  and monitoring of electronic and print advertising of the Clinic, in conformity with the requirements of applicable  Laws;    (x) arrange for the P.C. to obtain and maintain malpractice and other agreed  upon insurance coverages;      {WS087179v1 } 257  (xi) providing administrative services in connection with the P.C.’s  advertising, marketing and promotional activities of the Clinic, in accordance with applicable laws;    (xii) arranging for necessary legal services except with respect to any legal  dispute between the P.C. and the Manager;     (xiii) performing credentialing support services such as application processing  and information verification;    (xiv) developing and providing OSHA compliance programs and consulting;     (xv) developing and providing P.C. with consulting services regarding pricing  and membership plan strategies to be followed by the Clinic, subject to the requirements of applicable provisions of  Law.  Notwithstanding the foregoing, the parties expressly acknowledge and agree that all policies and decisions  relating to pricing, credit, refunds and warranties shall be established in compliance with applicable Laws; and    (xvi) to the extent not included in any of the services listed in Section 3.2(b)(i) –  (xv) providing and/or facilitating:    (a)  relationship development with Chiropractic schools;  (b)  personnel training and orientation in non-Chiropractic  areas;  (c)  monitoring of industry developments and strategic  planning;  (d)  payroll processing;  (e)  public relations;  (f)  facilities management;  (g)  coordination and negotiation of  clinic financing efforts;  (h)  clinic remodels;  (i)  continuing education programs;  (j)  client scheduling protocol design;  (k)  client service and complaint handling;  (l)  clinic management analysis;  (m)  internal publications development and distribution;  (n)  conference and travel coordination; and  (o)  administration of committees.  (c) The Manager shall not provide any of the following services to the Clinic:    (i) the assignment of Providers to treat patients;      {WS087179v1 } 258  (ii) assumption of responsibility for the care of patients;    (iii) serving as the party to whom bills and charges are made payable;    (iv) any activity that involves the practice of chiropractic medicine and the  provision of chiropractic services or that would cause the Clinic to be subject to licensure under applicable laws and  regulations in Kansas.    3.3 Administrative Staff.  Subject to P.C.’s oversight and ultimate authority (including  ratification of all non-chiropractic personnel who indirectly are involved in patient care), Manager may recommend  for employment and termination the employment of all Non-Chiropractic Personnel as Manager will deem  necessary or advisable, and will be responsible for the supervision, direction, training and assigning of duties of all  Non-Chiropractic Personnel, with the exception of activities, if any, carried on by Non-Chiropractic Personnel  which must be under the direction or supervision of licensed chiropractors in accordance with applicable law and  regulations. Unless otherwise specifically agreed in writing, Manager shall administer compensation, benefits, and  scheduling of all Non-Chiropractic Personnel providing any services for or on behalf of P.C., and such personnel  will be employees or independent contractors employed or engaged by Manager.      3.4 Patient Records.  The Manager shall use its reasonable efforts to preserve the  confidentiality of patient records and use information contained in such records only to the extent permitted by  applicable Laws.      3.5 Performance Standards.  All Management Services provided hereunder shall be subject  to commercially reasonable performance standards agreed to by the parties from time to time.    3.6 Reservation of Rights to P.C.  No provision of this Agreement shall be construed to give  the Manager the right or authority to control the following functions of P.C. and/or Clinic: (1) the provision of  chiropractic services to patients; (2) the decision to accept individual patients for treatment; (3) the direction or  delegation of professional services; (4) the ownership of patient records; and (5) the supervision of clinical staff.   The Manager hereby affirms that P.C. and/or Clinic possesses complete and the sole right with respect to each of  the foregoing functions.       4. Responsibilities of the P.C.    4.1 Professional Services.  During the term of this Agreement, the P.C. shall be solely  responsible for all aspects of the diagnostic, therapeutic and related professional services delivered by the Providers  at the Clinic, and for the selection, training, professional direction, supervision, employment or engagement of all  Providers.  Company will provide assistance to P.C. in recruiting and evaluating prospective chiropractors and  support personnel as employees or independent contractors of P.C.  P.C. will make all decisions relating to hiring,  training, managing, and termination of Chiropractic Personnel.  At the request of P.C., Company will administer  compensation, benefits, and scheduling of Chiropractic Personnel on behalf of the P.C. as directed by P.C., which  shall exclusively oversee and direct all clinical and patient care activities.  In addition, the P.C. shall be solely  responsible for determining what diagnostic tests are appropriate for a particular condition; determining the need  for referrals to or consultation with another chiropractor/specialist; and the overall care of the patient, including the  treatment options available.    4.2 Time Commitment.  The P.C. shall employ or engage and make available to the Clinic,  sufficient chiropractors and other professionals, authorized to engage to the extent permitted by law in the  chiropractic services provided by the Clinic (collectively referred to as “Providers”) in adequate numbers to meet  the chiropractic needs of the patients of the Clinic.  The P.C. shall provide such services during normal business  hours, as established in consultation with the Manager.  The P.C. shall ensure that all work and coverage schedules  meet the needs of patients of the P.C. in a competent, timely and responsive manner.  The P.C. shall determine how  many patients a chiropractor must see in a given period of time or how many hours a chiropractor must work.     {WS087179v1 } 259  Notwithstanding the foregoing, no provision in this Section 4.2 is intended to suggest that the Manager has been  given the right to direct or control P.C.’s determinations regarding patient volume, professional staffing, hours of  work required of any particular Provider, scheduling or other matters related to patient treatment or a Provider’s  professional judgment.    4.3 Quality Assurance and Utilization Management.  The Manager shall, as an Expense,  assist the P.C. in the establishment and implementation of procedures and programs to assure the appropriateness,  necessity, consistency, quality, cost effectiveness and efficacy of all chiropractic services provided to patients of the  Clinic including utilization management, quality assurance, risk management, patient care assessment, continuous  quality improvement, accreditation or other similar program or study to review the performance Clinic and its  Providers as may be required by the P.C., governmental agencies, professional review organizations, accrediting  bodies, or health care entities or other third parties with which the P.C. may contract or affiliate.  Nothing herein is  intended to or shall be interpreted as controlling, attempting to control, influencing, attempting to influence, or  otherwise interfering with the exercise of the Clinic or a Provider’s independent professional judgment regarding  the provision of chiropractic services.       4.4 Billing and Collection.    (a) The Manager shall bill and use its best efforts to collect for all services rendered by  the P.C. and its Providers hereunder and for all access and membership fees as agent for the P.C. in accordance  with P.C.’s decisions made in consultation with the Manager regarding billing procedures for professional services  provided by the P.C.  Although the Manager shall supply information and advice to P.C. regarding fees generally  charged within P.C.’s service area, P.C. as the provider of chiropractic services shall determine all fees charged for  the provision of chiropractic services.  All of the payments with respect to such services shall be made by cash or  by check, electronic funds transfer, or credit card payable to the P.C. and shall be deposited into a bank account of  the P.C. (the “Concentration Account”) with a bank mutually agreed to by the Manager and the P.C. (the “Account  Bank”).  The Manager shall prepare and make available to the P.C. an accounting of receipts attributable to services  provided by the P.C., and receipts attributable to services provided by the Manager.      (b) The P.C. shall, and shall cause its Providers to, promptly endorse and deliver to the  Manager all payments, notes, checks, money orders, remittances and other evidences of indebtedness or payment  received by the P.C. or its Providers, with respect to all accounts, contract rights, instruments, documents, or other  rights to payment from time to time arising from the rendering of chiropractic services by the P.C. and its  Providers, for access or membership fees, or otherwise relating to the business of the P.C., together with any  guarantees thereof or securities therefore which are generated during the term of this Agreement.  The Manager is  hereby granted a special power of attorney with respect to the Concentration Account and shall have the power and  authority to deposit into, and withdraw funds from, all such accounts as may be required to pay P.C.’s Expenses (as  defined in Section 4.13 below).  The P.C. shall notify the banking institution of the Concentration Account, and  shall cause one or more employees or agents designated by the Manager to be listed as a signatory on that account.    (c) With respect to funds deposited in the Concentration Account (the “P.C.’s  revenues”), the Manager shall direct the Account Bank to transfer all amounts in the Concentration Account, at the  end of each day, to an operating account maintained by and in the name of the Manager (the “Operating Account”).   The Manager shall hold the P.C.’s Revenues in the Operating Account as the P.C.’s agent, and shall administer  such Revenues on the P.C.’s behalf.  The Manager shall separately and accurately account for the receipt, use,  disposition, and interest gained on the P.C.’s Revenues.    (d) On at least a monthly basis, the Manager shall pay, from the P.C.’s Revenue in the  Operating Account, all of the current month’s P.C. Expenses, as defined in Section 4.13 hereof and the current  month’s Management Fee as defined in Section 5 hereof (collectively, the “P.C.'s Monthly Obligations”).  In the  event that the P.C.’s Revenue (including the current month’s interest earned on the P.C.’s Revenue) is insufficient  to pay fully the P.C.’s Monthly Obligations, the Manager may advance to the P.C. an amount equal to the deficit  (the “Deficit Advance”) by depositing such amount in the Concentration Account or the Operating Account.  The  amounts of the Deficit Advances shall accrue and the P.C. shall be obligated to pay such amounts upon the  





 






  {WS087179v1 } 260  termination of this Agreement.  In the event that there is a monthly profit that exceeds the P.C.’s Monthly  Obligations (the “Monthly Profits”), then the Manager shall use such amount to repay any prior Deficit Advances  made by the Manager (if any) together with interest accrued thereof.      4.5 Licensure.  The P.C. shall ensure that each Provider associated with P.C. maintains, if  applicable, an unrestricted license to practice chiropractic or other health care profession, or to be engaged in his or  her particular field of expertise in the State of Kansas and, to the extent that Providers provide professional services  in other states, that such individuals maintain comparable unrestricted licensure in such other jurisdictions.  Each  Provider shall have a level of competence, experience and skill comparable to that prevailing in the community  where such Provider provides professional services.      4.6 Continuing Education.  The P.C. shall ensure that each Provider shall obtain the required  continuing professional education for his or her specialty in each state where such Provider provides professional  services and shall provide documentation of the same to the Manager.      4.7 Disciplinary Actions.  The P.C. shall, and shall cause each of its Providers to, disclose to  the Manager during the term of this Agreement:  (i) the existence of any proceeding against any Provider instituted  by any plaintiff, governmental agency, health care facility, peer review organization or professional society which  involves any allegation of substandard care or professional misconduct raised against any Provider, and (ii) any  allegation of substandard care or professional misconduct raised against any Provider by any person or agency  during the term of this Agreement.    4.8 Patient Records.    (a) The P.C. and its Providers shall maintain, in a timely manner, complete, accurate  and legible records for all patients of the Clinic, and all such patient records shall be the property of the P.C.  The  P.C. and its Providers shall comply with all applicable laws, regulations and ethical principles concerning  confidentiality of patient records.      (b) The P.C. shall own and control all patient chiropractic records, including  determining the contents thereof.  The P.C. shall grant the Manager access to the information contained in the  patient records owned by the P.C. and completed by the Providers to the extent that access to such information is  permitted by applicable Laws and is required in connection with the Manager’s administrative responsibilities  hereunder.  The P.C. agrees that, upon the termination of this Management Agreement and any real estate and  equipment sublease agreement between the Parties), the P.C.’s Providers will exercise their professional judgment  with respect to patient record retention, transfer, or other appropriate disposition, and as permitted by applicable  laws, the P.C. will make available complete copies of patient records to a successor P.C. or chiropractor as needed  in the best interests of the P.C.'s patients for purposes of the continuity of patient care.  Notwithstanding the  foregoing, P.C. shall at all times maintain ownership of all patient records and retain such records in accordance  with applicable law.     (c) As required by the privacy regulations issue under the Health Insurance Portability  and Accountability Act of 1996 (“HIPAA”), the parties shall comply with the terms of the Business Associate  Addendum attached as Exhibit C of this Agreement.      4.9 Credentialing.  The P.C. shall participate and cooperate in and comply with any  credentialing program established from time to time by the Manager.    4.10 Fees for Professional Services.  The P.C. shall be solely responsible for legal, accounting,  and other professional service fees it incurs, except as otherwise provided herein.      4.11 Standards of Care.  The P.C. and its Providers shall render services to patients hereunder  in a competent and professional manner, in compliance with generally accepted and prevailing standards of care  and in compliance with applicable statutes, regulations, rules, policies and directives of federal, state and local    {WS087179v1 } 261  governmental, regulatory and accrediting agencies.      4.12 P.C. Expenses.  The following expenses of the P.C. that are related to the Clinic (“P.C.  Expenses”) shall be paid by the Manager, on behalf of the P.C. and at the direction of the P.C.:    (a) Salaries, wages, benefits, (including health, life, and disability insurance coverage  and all contributions under employee benefit plans), vacation and sick pay, employment and payroll taxes; and the  cost of payroll administration and administration of benefits, for Providers employed by the P.C.;    (b) Cost of all new chiropractic and non-chiropractic equipment and supplies obtained  for use in the operation of the Clinic, and depreciation cost of all capital equipment and items obtained for use in  the operation of the Clinic in accordance with federal tax depreciation schedules for such equipment and items;    (c) Expenses of comprehensive professional liability insurance, professional liability  insurance for each Provider of the P.C. to the extent the P.C. is required to pay for such insurance pursuant to the  terms of the Provider’s employment agreement, comprehensive general liability insurance and property insurance  coverage for the P.C.’s facility and operations, and worker’s compensation and unemployment insurance coverage  for all P.C. employees;  (d) Interest expense on indebtedness (including capitalized leases) incurred with  respect to debt obligations to fund the operation of, or the acquisition of capital assets for, the P.C.;    (e) State and local business license taxes, professional licensure and board  certification fees, sales and use taxes, income, franchise and excise taxes and other similar taxes, fees and charges  assessed against the P.C. or the Providers;    (f) Expenses incurred in the course of recruiting chiropractors, chiropractic  receptionists and other professional staff to work for and/or join the P.C.; and    (g) Any federal income taxes, including the cost of preparation of the annual income  tax returns of the P.C. and its Providers.    The P.C. shall promptly notify the Manager of all P.C. Expenses incurred, and shall provide the  Manager with all invoices, bills, statements and other documents evidencing such P.C. Expenses.    5. Management Fee.    (a) In consideration of the Manager (i) licensing to the P.C. the use of Equipment, Furnishings  and the Name; (ii) permitting the P.C. to operate the Clinic and perform professional chiropractic services at the  Premises; (iii) granting to the P.C. the right to use the personal property and leasehold improvement at the  Premises; and (iv) providing all other services described in this Agreement, the P.C. hereby agrees to pay to the  Manager a monthly Management Fee that shall be equal to [__________ Dollars ($______)].  The Management  Fee will be adjusted annually by the parties.  The Management Fee shall be paid in accordance with Section 4.4(d).   In the event that in any month the P.C.’s Revenue (including the current month’s interest earned on the P.C.’s  Revenue) is insufficient to pay fully the monthly Management Fee, the unpaid amount of the Management Fee shall  accrue each month, and the P.C. shall be obligated to pay such amount until fully paid in accordance with Section  4.4(d).  The parties agree that the Management Fee represents the fair market value of the items and services  provided under this Agreement.  Further, the parties acknowledge that the Management Fee is not based upon, or in  no way take into account, the volume or value of referrals to the Clinic or is intended to constitute remuneration for  referrals, or the influencing of such referrals, to the Clinic.      (b) The portion of the Management Fee (i) allocable to the P.C.’s use of the Equipment,  Furnishings and Name has been determined by the parties to equal the fair market value of the use of the  Equipment, Furnishings and name, respectively, and (ii) allocable to the provisions of all other services hereunder  has been determined by the parties to equal the fair market value of such other services.      {WS087179v1 } 262    (c) The Management Fee paid by the P.C. to the Manager hereunder has been determined by  the parties through good-faith and arm’s length bargaining.  No amount paid hereunder is intended to be, nor shall it  be construed to be, an inducement or payment for referral of, or recommending referral of, patients by the P.C. to  the Manager (or its affiliates) or by the Manager (or its affiliates) to the P.C.  In addition, the Management Fee  charged hereunder does not include any discount, rebate, kickback, or other reduction in charge, and the  Management Fee charged hereunder is not intended to be, nor shall it be construed to be, an inducement or payment  for referral, or recommendation of referral, of patients by the P.C. to the Manager (or its affiliates) or by the  Manager (or its affiliates) to the P.C.      6. Regulatory Matters.    (a) The P.C.’s Providers shall at all times be free, in their sole discretion, to exercise their  professional judgment on behalf of patients of the P.C.  No provision of this Agreement is intended, nor shall it be  construed, to permit the Manager to affect or influence the professional judgment of any member of the P.C.’s  Providers.  To the extent that any act or service required or permitted of the Manager by any provision of this  Agreement may be construed or deemed to constitute the practice of chiropractic, the ownership or control of a  chiropractic practice, or the operation of a clinic, said provision of this Agreement shall be void ab initio and the  performance of said act or service by the Manager shall be deemed waived by the P.C.    (b) The parties agree to cooperate with one another in the fulfillment of their respective  obligations under this Agreement, and to comply with the requirements of applicable Laws and with all ordinances,  statutes, regulations, directives, orders, or other lawful enactments or pronouncements of any federal, state,  municipal, local or other lawful authority applicable to the Clinic, and of any insurance Manager insuring the Clinic  or the parties against liability for accident or injury in or upon the premises of the Clinic.      7. Insurance.    7.1 General Comprehensive Liability Insurance.  During the term of this agreement, the  Manager shall make recommendations and obtain and maintain, at the P.C.’s expense, a comprehensive general  liability insurance policy and such other insurances as may be required, in such amounts, with such coverages and  with such companies as the Manager may reasonably determine to be necessary and appropriate, as required by law  or as are usual and customary.  The Parties acknowledge that in the event of a claim, incident, or other liability  stemming from an incident on the Premises, the P.C., its Providers, the Manager, and The Joint Corp. may all be  named as defendants in any ensuing litigation.  To address this risk and if requested by the Manager, these  insurance policies must include an endorsement naming The Joint Corp., the Manager, and any of their respective  affiliates that the Manager or The Joint Corp. designates as additional named insureds thereunder, and provide for  thirty (30) days’ prior written notice to the P.C. from the insurer as to any material modification, cancellation or  expiration.  P.C. shall provide written notice to the Manager promptly upon receipt of notice given to P.C. of such  material modification, cancellation or expiration.      7.2 Equipment Insurance.  The Manager shall cause to be carried and maintained, at its own  expense, insurance against all risks of physical loss or damage to the Equipment in an amount not less than the  original purchase price or the replacement cost with like kind and quality at the time of loss, with such companies  and as the Manager shall reasonably determine.      7.3 Malpractice Insurance.  During the term of this Agreement, the Manager shall make  recommendations and arrange for the P.C. to obtain and maintain, at the P.C.’s expense, professional liability  insurance covering the P.C. and its Providers, with limits of not less than one million dollars ($1,000,000) per  occurrence and three million dollars ($3,000,000) in the aggregate, which the parties hereby agree are adequate  amounts of coverage, or such other amount as required by law.  In the event the P.C. has a “claims made” form of  insurance in effect at any time during the term of this Agreement, the Manager shall obtain, at P.C.’s expense, full  “tail” coverage to cover any event that may have occurred during the term of this Agreement.  The P.C. shall  provide to the Manager any information with respect to the P.C. or the Providers necessary for the Manager to    {WS087179v1 } 263  secure such professional liability insurance.  The Parties acknowledge that in the event of a claim, incident, or other  liability stemming from treatment provided by the P.C. and its Providers, the P.C., its Providers, the Manager, and  The Joint Corp. may all be named as defendants in any ensuing litigation.  To address this risk and if requested by  the Manager, these insurance policies must name The Joint Corp., the Manager, and any of their respective  affiliates that the Manager or The Joint Corp. designates as additional name insureds, and provide for thirty (30)  days’ prior written notice to the P.C. from the insurer as to any material modification, cancellation or expiration.     8. Indemnification by the P.C.  The P.C. hereby agrees to indemnify, defend, and hold harmless the  Manager, and each of the Manager’s officers, directors, shareholders, agents and employees, from and against any  and all claims, demands, losses, liabilities, actions, lawsuits and other proceedings judgments and awards, and costs  and expenses (including court costs, and reasonable attorneys’ and consultancy fees), arising directly or indirectly,  in whole or in part out of any breach by the P.C. of this Agreement or any acts or omissions by the P.C. or its  Providers in their performance of this Agreement, including, but not limited to, negligence of the P.C. or its  Providers arising form or related to any of their professional acts or omissions to the extent that such is not paid or  covered by the proceeds of insurance.  The P.C. shall immediately notify the Manager of any lawsuits or actions, or  any threat thereof, against P.C. or any Provider, or the Manager, which may become known to the P.C.    9. Indemnification by the Manager.  The Manager hereby agrees to indemnify, defend, and hold  harmless the P.C., and each of its officers, managers, members, agents and employees, from and against any and all  claims, demands, losses, liabilities, actions, lawsuits and other proceedings, judgments and awards, and costs and  expenses (including court costs, and reasonable attorneys’ and consultancy fees), arising directly or indirectly, in  whole or in part, out of any breach by the Manager of this Agreement or any willful or grossly negligent act or  omission by the Manager in its performance of this Agreement, to the extent that such is not paid or covered by the  proceeds of insurance.  The Manager shall immediately notify the P.C. of any lawsuits or actions, or any threat  thereof, against the Manager, P.C. or any Provider that may become known to the Manager.    10. Security Interest.  As security for Practice’s obligations set forth in this Agreement, Shareholder,  who is owner of 100% of P.C.’s shares of common stock, hereby pledges, and as inducement to Manager to enter  into this Agreement, grants a security interest in, assigns, transfers, and delivers to Manager (or Manager’s  qualifying designee) P.C.’s shares to Manager as collateral security for the performance of P.C.’s obligations  hereunder.  In the event of a breach by or default of P.C. of this Agreement, or upon termination of this Agreement  for any reason, and as further provided below, Shareholder shall cooperate as reasonably requested in the transfer of  P.C.’s shares to a chiropractor independently determined to be competent designated by Manager. In connection  with this grant of a security interest, Shareholder represents and warrants that Shareholder owns the pledged shares  free and clear of any material liens, claims, encumbrances, or security interests of any kind or nature whatsoever;  that Shareholder is not precluded, by agreement or operation of law or otherwise, from making this pledge, and  needs no further authority or authorization for this pledge; and that the pledge of the shares as collateral creates a  valid first priority lien on and a first priority perfected security interest and lien in the collateral and proceeds  thereof, securing the performance of P.C.’s obligations under this Agreement.    11. Actions Requiring Manager’s Consent.  As inducement to Manager to enter into this Agreement,  P.C. agrees that it shall not take certain governance actions without Manager’s consent.  Therefore, notwithstanding  anything in this Agreement to the contrary, P.C. agrees that the following actions by P.C. shall be void unless  undertaken with the prior written consent of Manager:    (a) The issuance, reclassification, recapitalization, redemption of capital stock of P.C. or of  any security convertible into shares of capital stock of P.C., without prior consultation and written consent of  Manager;    (b) The payment of any dividends on the capital stock of P.C. or other  distribution to the  shareholders of P.C., without prior consultation and written consent of Manager;    (c) Any consolidation, conversion, merger or stock/share exchange of P.C. without prior  consultation and written consent of Manager;  





 






  {WS087179v1 } 264    (d) Any sale, assignment, pledge, lease, exchange, transfer or other disposition (without prior  consultation and written consent of Manager), excluding salaries, but including without limitation a mortgage or  other security device, of assets, including P.C.’s accounts receivable, constituting in the aggregate five percent  (5%) or more (in any transaction or series of transactions over any consecutive five (5) year period) of the total  assets of P.C. at the end of its most recent fiscal year ending prior to such disposition; and      (e) The dissolution or liquidation of P.C.    12. Intentionally Omitted.     13. Proprietary Rights; Confidential Information.  The P.C. recognizes and acknowledges that all  records, files, reports, protocols, policies, manuals, data bases, processes, procedures, computer systems, materials  and other documents used by the Manager (or its affiliates) in rendering services hereunder, or relating to the  operations of the Manager (or its affiliates), belong to and shall remain the property of the Manager, and constitute  proprietary information and trade secrets that are valuable, special, and unique assets of the Manager’s business  (“Confidential Information”).  The P.C. shall not, and shall assure that each of its Providers shall not, during or  after the term of this Agreement, disclose any Confidential Information of the Manager (or its affiliates), or the  terms and conditions of this Agreement to any other firm, person, corporation, association, or other entity for any  reason or purpose whatsoever, without the written consent of the Manager or its respective affiliates.  Confidential  Information may be disclosed pursuant to a bona fide subpoena if the P.C. has given the Manager prompt written  notice of receipt of the subpoena so that the Manager can object or otherwise intervene as it deems appropriate.     14. Enforcement.      (a) All works, discoveries and developments, whether or not copyrightable, relating to the  Manager's present, past or prospective activities, services and products ("Inventions") which are at any time  conceived or reduced to practice by P.C. and/or any of its Providers, acting alone or in conjunction with others, in  connection with the Manager's management of the P.C. or, during the course of the P.C.'s employment or  engagement of Providers (or, if based on or related to any Confidential Information, made by P.C. and/or any  Provider during or after such management by the Manager or employment or engagement by the P.C.) and all  concepts and ideas known to P.C. or any Provider at any time during the Manager's management of the P.C. which  relate to the Manager's present, past or prospective activities, services and products ("Concepts and Ideas") or any  modifications thereof held by or known to P.C. and/or any Provider on the date of this Agreement or acquired by  P.C: and/or any Provider during the term of this Agreement shall be the property of the Manager, free of any  reserved or other rights of any kind on P.C. and/or any Provider's part in respect thereof, and P.C. and/or any such  Provider hereby assign all rights therein to the Manager.    (b) P.C. and/or its Providers shall promptly make full disclosure of any such Inventions,  Concepts and Ideas or modifications thereof to the Manager. Further, P.C. and/or its Providers shall, at the  Manager's cost and expense, promptly execute formal applications for copyrights and also do all other acts and  things (including, among others, executing and delivering instruments of further assurance or confirmation) deemed  by the Manager to be necessary or desirable at any time or times in order to effect the full assignment to the  Manager of P.C. and/or its Providers' rights and title to such Inventions, Concepts and Ideas or modifications,  without payment therefor and without further compensation. In order to confirm the Manager's rights, P.C. and/or  its Providers will also assign to the Manager any and all copyrights and reproduction rights to any written material  prepared by P.C. and/or its Providers in connection with the Manager's management of the P.C. or the Providers'  employment or engagement by the P.C. P.C. and/or its Providers further understand that the absence of a request by  the Manager for information, or for the making of an oath, or for the execution of any document, shall in no way be  construed to constitute a waiver of the rights of the Manager under this Agreement. This Agreement shall not be  construed to limit in any way any "shop rights" or other common law or contractual rights of the P.C. or the  Manager in or to any Inventions, Concepts and Ideas or modifications which the Manager has or may have by  virtue of the Manager's management activities hereunder or the P.C.'s engagement of its Providers.      {WS087179v1 } 265  15. Term and Termination.      (a) The term of this Agreement shall be for [coterminous with franchise agreement] years  commencing on the date first written above, unless sooner terminated as set forth herein, and shall automatically  renew for successive one (1) year terms unless either party gives the other at least ninety (90) days prior written  notice of its intention not to renew prior to the expiration of then current term.      (b) Either party may terminate this Agreement immediately upon the occurrence of any of the  following events with regard to the other party:  (i) the making of a general assignment for the benefit of creditors;  (ii) the filing of a voluntary petition or the commencement of any proceeding by either party for any relief under  any bankruptcy or insolvency laws, or any laws relating to the relief of debtors, readjustments of indebtedness,  reorganization, composition or extension; (iii) the filing of any involuntary petition or the commencement of any  proceeding by or against either party for any relief under any bankruptcy or insolvency laws, or any laws relating to  the relief of debtors, readjustment of indebtedness, reorganization, composition or extension, which such petition or  proceeding is not dismissed within ninety (90) days of the date on which it is filed or commenced; or (iv)  suspension of the transaction of the usual business of either party for a period in excess of fourteen (14) days.      (c) The Manager may terminate this Agreement immediately upon any of the following  events:      (i) The date of death of [Name of sole shareholder];    (ii) The date [Name of sole shareholder] is determined by a court of competent  jurisdiction to be incompetent, or permanently disabled so as to be unable to render any professional services    (iii) The date [Name of sole shareholder] becomes disqualified under the bylaws of  the P.C. or applicable law to be a shareholder of the P.C.;    (iv) The date upon which any of the shares of stock in the P.C. held by [Name of sole  shareholder] are transferred or attempted to be transferred voluntarily, by operation of law or otherwise to any  person;    (v) The date upon which [Name of sole shareholder] ceases to provide chiropractic  services in connection with the P.C.;     (vi) The merger, consolidation, reorganization, sale, liquidation, dissolution, or other  disposition of all or substantially all of the stock or assets of the P.C;    (vii) The revocation, suspension, cancellation, or restriction of any Provider’s license to  practice chiropractic in Kansas or any state where P.C. is providing services under this Agreement;     (viii) The revocation, suspension, cancellation, or restriction of any Provider’s DEA  registration; or    (ix) The inability to secure and/or maintain insurance coverage on behalf of Provider or  Clinic in accordance with the provisions of Section 7.    (d) The Manager may terminate this Agreement immediately upon written notice to the P.C. in  the event of termination for any reason of any of the following agreements:  the Manager’s operating agreement  and/or the employment agreement between the P.C. and ________________ [Doctor’s Name].     (e) The Manager may terminate this Agreement upon ten (10) days’ written notice to the P.C.  in the event P.C. fails to make any payment due the Manager in accordance with the terms and conditions of this  Agreement and such breach is not cured within the 10-day notice period; provided however, that the Manager may    {WS087179v1 } 266  terminate this Agreement immediately upon written notice if P.C. fails to make any payment due the Manager  under this Agreement more than twice during any twelve (12) consecutive month period.    (f) The Manager may terminate this Agreement at any time with or without cause, by giving  the P.C. forty-five (45) days’ prior written notice.      (g) Either party may terminate this Agreement upon thirty (30) days’ prior written notice to the  other party in the event of a material breach by the other party of any material term or condition hereof, if such  breach is not cured to the reasonable satisfaction of the non-breaching party within thirty (30) days after the non- breaching party has given notice thereof to the other party.      (h) Upon termination or expiration of this agreement by either party, the P.C. shall pay the  Manager any amounts owed to the Manager under paragraph 5 hereof as of the date of termination or expiration.      (i) Upon termination or expiration of this Agreement, the P.C. shall return to the Manager any  and all property of the Manager which may be in the P.C.’s possession or under the P.C.’s control.      (j) If, in the opinion (the “Opinion”) of health care counsel selected by the Manager, it is  determined that it is more likely than not that applicable Laws in effect or to become effective as of a date certain,  or if the Manager or the P.C. receives notice (the “Notice”) of an actual or threatened decision, finding or action by  any governmental or private agency or court (collectively referred to herein as “Action”), which Laws or Action, if  or when implemented, would have the effect of subjecting either party to civil or criminal prosecution under state  and/or federal laws, or other material adverse proceeding on the basis of their participation herein, then the  Manager or the P.C. shall provide such Opinion or Notice to the other party.  The parties shall attempt in good faith  to amend this Agreement to the minimum extent necessary in order to comply with such Laws or to avoid the  Action, as applicable, and shall utilize mutually agreed upon joint legal counsel to the extent practicable.  If, within  ninety (90) days of providing written notice of such Opinion or such Notice to the other party, the parties hereto  acting in good faith are unable to mutually agree upon and make amendments or alterations to this Agreement to  meet the requirements in question, or alternatively, the parties mutually determine in good faith that compliance  with such requirements is impossible or unfeasible, then this Agreement shall be terminated without penalty, charge  or continuing liability upon the earlier of the following:  the date one hundred and eight (180) days subsequent to  the date upon which any party gives written notice to the other party, or the effective date upon which the Law or  Action prohibits the relationship of the parties pursuant to this Agreement.  In the event of a termination of this  Agreement in accordance with this Section 13(j), then the restrictions contained in 8 and 10 of this Agreement shall  be waived and shall be of no further effect.      16. Obligations After Termination.  Except as otherwise provided herein or in any amendment  hereto, following the effective date of termination of this Agreement:      (a) The Manager shall continue to permit the P.C. or its authorized representatives to conduct  financial audits relating to the period this Agreement was in effect;    (b) Both the Manager and the P.C. shall cooperate in connection with the termination or  assignment of provider contracts and other contractual arrangements; and    (c) Both the Manager and the P.C. shall cooperate in the preparation of final financial  statements and the final reconciliation of fees paid hereunder, which shall be calculated by the Manager six (6)  months after termination of this agreement; provided that in the event of a termination of this Agreement by the  Manager pursuant to Section 13(b), (c), (d), or (e) the P.C. and any such Provider shall forfeit its (or his/her) rights  to any future payment from the Manager under this or any other agreement between the parties, except as may  otherwise be agreed to by the Manager in its discretion.      17. Return of Proprietary Property and Confidential Information.  All documents, procedural    {WS087179v1 } 267  manuals, guides, specifications, plans, drawings, designs, copyrights, service marks and trademark rights, computer  programs, program descriptions and similar materials, lists of present, past or prospective patients, proposals,  marketing and public relations materials, invitations to submit proposals, fee schedules and data relating to patients  and the pricing of the Manager’s products and services, records, notebooks and similar repositories of or containing  Confidential Information and Inventions (including all copies thereof) that come into P.C. and/or its Providers  possession or control, whether prepared by P.C., its Providers, or others:  (a) are the property of the Manager, (b)  will not be used by P.C. or its Providers in any way adverse to the Manager or to the benefit of P.C. and/or its  Providers, (c) will not be removed from the Manager’s premises (except as P.C. and/or its Providers’ duties  hereunder require) and (d) at the termination of this Agreement or engagement of such Providers, will be left with,  or forthwith returned and/or restored to the Manager, and P.C. and such Providers shall discontinue use of such  materials.      18. Status of Parties.  In the performance of the work duties and obligations under this Agreement, it  is mutually understood and agreed that each party is at all times acting and performing as an independent contractor  with respect to the other and that no relationship of partnership, joint venture or employment is created by this  Agreement.      19. Force Majeure.  Neither party shall be deemed to be in default of this Agreement if prevented  from performing any obligation hereunder for any reason beyond its control, including but not limited to, Acts of  God, war, civil commotion, fire, flood or casualty, labor difficulties, shortages of or inability to obtain labor,  materials or equipment, governmental regulations or restrictions, or unusually severe weather.  In any such case, the  parties agree to negotiate in good faith with the goal of preserving this Agreement and the respective rights and  obligations of the parties hereunder, to the extent reasonably practicable.  It is agreed that financial inability shall  not be a matter beyond a party’s reasonable control.      20. Notices.  Any notices to be given hereunder by either party to the other shall be deemed to be  received by the intended recipient (a) when delivered personally, (b) the first business day following delivery to a  nationally recognized overnight courier service with proof of delivery, or (c) three (3) days after mailing by  certified mail, postage prepaid with return receipt requested, in each case addressed to the parties at the addresses  set forth on page 1 above or at any other address designated by the parties in writing.      21. Entire Agreement.  This Agreement supersedes any and all other agreements, either oral or in  writing, between the parties hereto with respect to the subject matter of this Agreement.  This Agreement may not  be changed orally, and may only be amended by an agreement in writing signed by both parties.      22. No Rights in Third Parties.  This Agreement is not intended to, nor shall it be construed to, create  any rights in any third parties, including, without limitation, in any Providers employed or engaged by the P.C. in  connection with the Clinic.      23. Governing Law. This Agreement shall be construed and enforced under and in accordance with  the laws of the State of Kansas, and venue for the commencement of any action or proceeding brought in  connection with this agreement shall be exclusively in the federal or state court in the State of Kansas, County of  ___________.      24. Severability.  If any provision of this Agreement shall be held by a court of competent jurisdiction  to be contrary to law, that provision will be enforced to the maximum extent permissible, and the remaining  provisions of this Agreement will remain in full force and effect, unless to do so would result in either party not  receiving the benefit of its bargain.      25. Waiver.  The failure of a party to insist upon strict adherence to any term of this Agreement on any  occasion shall not be considered a waiver or deprive that party of the right thereafter to that term or any other term  of this Agreement.      





 






  {WS087179v1 } 268  26. Rights Unaffected.  No amendment, supplement or termination of this Agreement shall affect or  impair any right or obligations which shall have theretofore matured hereunder.      27. Interpretation of Syntax.  All references made and pronouns used herein shall be construed in the  singular or plural, and in such gender, as the sense and circumstances require.      28. Successors.  This Agreement shall be binding upon and shall inure to the benefit of the parties,  their respective heirs, executors, administrators and assigns.      29. Further Actions.  Each of the parties agrees that it shall hereafter execute and deliver such further  instruments and do such further acts and things as may be required or useful to carry out the intent and purpose of  this Agreement and as are not inconsistent with the terms hereof.      30. Non-Assignment.  The P.C. may not assign this Agreement except with the prior written approval  of the Manager.  The Manager may assign this Agreement.        31. Access of the Government to Records.  To the extent that the provisions of Section 1861(v)(1)(I)  of the Social Security Action [42 U.S.C. § 1395x(v)(1)(I)] are applicable to this Agreement, the parties agree to  make available, upon the written request of the Secretary of the Department of Health and Human Services or upon  the request of the Comptroller General, or any of their duly authorized representatives, this Agreement, and other  books, records and documents that are necessary to certify the nature and extent of costs incurred by them for  services furnished under this Agreement.  The obligations hereunder shall extent for four (4) years after furnishing  of such services.  The parties shall notify each other of any such request for records.    IN WITNESS WHEREOF, and intending to be legally bound, the parties hereto affix their  signatures below and execute this Agreement under seal.        [P.C.] [JOINT FRANCHISEE/ “Manager”]      By:__________________________________  By:______________________________  Its: President      Its:______________________________     {WS087179v1 } 269    EXHIBIT A    TO JOINT MANAGEMENT AGREEMENT    EQUIPMENT/FURNISHINGS      [Insert “Supply List” for each Clinic]        {WS087179v1 } 270  EXHIBIT B    REAL ESTATE AND EQUIPMENT SUBLEASE        [Attach]                                                                                      {WS087179v1 } 271  EXHIBIT C    TO JOINT MANAGEMENT AGREEMENT    BUSINESS ASSOCIATE ADDENDUM    This Business Associate Addendum (the “Addendum”) to the Management Agreement (the “Agreement”)  dated _____________________, by and between the P.C. and the Manager (for purposes of this addendum, the  “Business Associate”), is entered into for the purpose of complying with the Health Insurance Portability and  Accessibility Act of 1996, as amended by the Health Information Technology Act of 2009 (the “HITECH Act”),  and the regulations promulgated under HIPAA and the HITECH Act (all of the foregoing collectively referred to as  “HIPAA”).    I. Definitions. For purposes of this addendum, the following capitalized terms shall have the meanings  ascribed to them below:      A. “Protected Health Information” shall mean Individually Identifiable Health Information (as defined  below) that is (a) transmitted by electronic media; (b) maintained in any electronic medium; or (c)  transmitted or maintained in any other form or medium.  “Protected Health Information” does not  include Individually Identifiable health information in (x) education records covered by the Family  Educational Right and Privacy Act, as amended (20 USC §1232(g) or (y) records described in 20  USC §1231g(a)(4)(B)(iv).  For purposes of this definition, Individually Identifiable Health  Information shall mean health information, including demographic information collected from an  individual, that:  (aa) is created or received by a health care provider (including the P.C.), health  plan, employer or health care clearing house; and (bb) relates to the past. present or future physical  or mental health or condition of an individual, the provision of health care to an individual, or the  past, present or future payment for the provision of health care to an individual and that (1)  identifies the individual or (2) with respect to which there is a reasonable basis to believe the  information can be used to identify the individual.    B. “Required by Law” shall mean a mandate contained in law that compels the use or disclosure of  Protected Health Information and that is enforceable in a court of law.  “Required by Law”  includes, but is not limited to, court orders and court-ordered warrants; subpoenas or summons  issued by a court, grand jury, a governmental or tribal inspector general, or an administrative body  authorized to require the production of information; a civil or an authorized investigative demand;  Medicare conditions or participation with respect to health care providers participating in the  program; and statutes or regulations that require such information if payment is sought under a  government program providing public benefits.    Any terms used but not otherwise defined in this Addendum shall have the same meaning as the meaning ascribed  to those terms in HIPAA.     II. Permitted Uses and Disclosures.  Business Associate may use or disclose Protected Health Information  received or created by Business Associate pursuant to the Agreement solely for the following purposes:  





 






  {WS087179v1 } 272  A. Business Associate may use or disclose Protected Health Information as necessary to carry out  Business Associate’s responsibilities and duties under the Agreement.    B. Business Associate may use or disclose Protected Health Information for Business Associate’s  proper management and administration ore to fulfill any present or future legal responsibilities of  Business Associate; provided, however, that if Business Associate discloses Protected Health  Information to a third party under this Section II(b), Business Associate shall Ii) obtain reasonable  assurances from the person to whom the Protected Health Information is disclosed that it will be  held confidentially and used or further disclosed only as Required by Law or for the purpose for  which it was disclosed and (ii) obligate such person to notify Business Associate of any instances  of which it is aware in which the confidentiality of the Protected Health Information has been  breached.    C. Business Associate may use or disclose protected Information as Required by Law.      D. Any use or disclosure of Protected Health Information permitted hereunder shall be limited to the  minimum amount necessary to accomplish the intended purpose of the use, disclosure or request  and shall otherwise be accordance with HIPAA.     III. Disclosure to Agent.  In the event Business Associate disclosed to any agent, including a subcontractor,  Protected Health Information received from, or created or received by Business Associate on behalf of, the P.C.,  Business Associate shall obligate each such agent to agree to the same restrictions and conditions regarding the use  and disclosure of Protected Health Information as are applicable to Business Associate under this Addendum.      IV. Safeguards.  Business Associate shall employ appropriate administrative, technical and physical  safeguards, consistent with the size and complexity of Business Associate’s operations, to prevent the use or  disclosure of Protected Health Information in any manner inconsistent with the terms of this Addendum.  Business  Associate shall maintain a written security program describing such safeguards, a copy of which shall be available  to the P.C. upon request.    V. Reporting of Improper Disclosures.  Business Associate shall report to the P.C. any unauthorized or  improper use or disclosure of Protected Health Information within one (1) business day of the date on which  Business Associate becomes aware of such use or disclosure.      VI. Reporting of Disclosures of Security Incidents.  Business Associate shall report to the P.C. any Security  Incident of which it becomes aware.  For purposes of this Addendum, “Security Incident” means the attempted or  successful unauthorized access, use, disclosure, modification, or destruction of information or interference with  system operations in an information system; provided, however, that Business Associate shall not have any  obligation to notify P.C. of any unsuccessful attempts to (i) obtain unauthorized access to P.C.’s information in  Business Associate’s possession, or (ii) interfere with Business Associate’s system operations in an information  system, where such unsuccessful attempts are extremely numerous and common to all users of electronic  information systems (e.g., attempted unauthorized access to information systems, attempted modification or  destruction of data files and software, attempted transmission of a computer virus).    VII. Mitigation.  Business Associate agrees to mitigate, to the extent practicable, any harmful effect that is  known to Business Associate of a use or disclosure of Protected Health Information by Business Associate in  violation of the requirements of this Addendum.     {WS087179v1 } 273  VIII. Access to protected health information by the P.C.    A. Within (10) days of a request by the P.C., Business Associate shall provide to the P.C. all Protected  Health Information in Business Associate’s possession necessary for the P.C. to provide patients or  their representatives with access to or copies thereof in accordance with 45 CFR §§ 164.524.    B. Within ten (10) days of a request by the P.C., Business Associate shall provide to the P.C. all  information and records in Business Associate’s possession necessary for the P. C. to provide  patients or their representatives with an accounting of disclosures thereof in accordance with 45  C.F.R § 164.528.    C. Within ten (10) days of a request by the P.C. Business Associate shall provide to the P.C. all  protected Health Information in Business Associate’s possession necessary for the P.C. to respond  to a request by a patient to amend such Protected Health Information in accordance with 45 C.F.R.  § 164.526.  At the P.C.'s direction, Business Associate shall incorporate any amendments to a  patient’s Protected Health Information made by the P.C. into the copies of such information  maintained by Business Associate.      IX. Access of HHS.  Business Associate shall make its internal practices, books and records relating to the use  and disclosure of Protected Health Information received from the P.C., or created or received by Business Associate  on behalf of the P.C., to HHS in accordance with HIPAA and the regulations promulgated thereunder.    X. Return of Protected Health Information Upon Termination.  Upon termination of the Agreement, Business  Associate shall:  (a) if feasible, return or destroy all Protected Health Information received from , or created or  received by Business Associate on behalf of, the P.C. that Business Associate still maintains in any form, and  Business Associate shall retain no copies of such information; or (b) if Business Associate reasonably determines  that such return or destruction is not feasible, extend the protections of this Addendum to such information and  limit further uses and disclosures to those purposes that make the return or destruction of the Protected Health  Information infeasible.      XI. Obligations of P.C.     A. Upon request of Business Associate, P.C. shall provide Business Associate with the notice of  privacy practices that P.C. produces in accordance with 45 CFR §164.520.    B. P.C. shall provide Business Associate with any changes in, or revocation of, permission by an  individual to use or disclose Protected Health Information, if such changes affect Business  Associate’s permitted or required uses and disclosures.     C. P.C. shall notify Business Associate of any restriction on the use or disclosure of Protected Health  Information to which P.C. has agreed in accordance with 45 CFR §164.522 to the extent that such  restriction may affect Business Associate’s use or disclosure of PHI.     XII. Amendment.  If any of the regulations promulgated under HIPAA are amended or interpreted in a  manner that renders this Addendum inconsistent therewith, the P.C. may, on thirty (30) days written  notice to Business Associate, amend this Addendum to the extent necessary to comply with such  amendments or interpretations.        XIII. Indemnification.  Each of the parties shall indemnify, defend and hold harmless the other and its directors,  officers, employees and agents from and against any and all third party liabilities, costs, claims and losses  including, without limitation, the imposition of civil penalties by HHS under HIPAA, arising from or    {WS087179v1 } 274  relating to the breach by either party or any of its directors, officers, employees or agents (including  subcontractors) of the terms of this Addendum.      XIV. Conflicting Terms.  In the event of any terms of this Addendum conflict with any terms of the Agreement,  the terms of this Addendum shall govern and control.          {WS087179v1 } 275  EXHIBIT I    AMENDMENT TO   WAIVE MANAGEMENT AGREEMENT          





 






  {WS087179v1 } 276  AMENDMENT TO  FRANCHISE AGREEMENT  WAIVER OF MANAGEMENT AGREEMENT    THIS AMENDMENT (“Amendment”) is made and entered into on  this __ day of _________, 20_ by  and between The Joint Corp., a Delaware corporation (“Franchisor” or “we” or “us”), and        , a      (“Franchisee” or “you”).    RECITALS    A. We and you are parties to a The Joint Corp. Franchise Agreement dated as of the same date as this  Amendment (the “Franchise Agreement”), which pertains to the management and operation of a “The Joint”  business at a facility operating under the name “The Joint” (which is referred to as a “Clinic”) (together the  management and operation of a Clinic will be referred to as the “Franchised Business”) with the “Territory” as  described in the Franchise Agreement. Your Clinic will be located and operated in the state of    B. We and you wish to amend the terms of the Franchise Agreement as described below.    C. All capitalized terms not defined in this Amendment will have the meaning set forth in the  Franchise Agreement, or the Management Agreement (as defined below).    AGREEMENT    NOW THEREFORE, we and you, in consideration of the undertakings and commitments of each party to  the other party set forth herein and in the Franchise Agreement, and for other good and valuable consideration, the  sufficiency and receipt of which are hereby acknowledged, mutually agree as follows:    1. Franchisee's Representations and Warranties:    a. You understand and agree that you are solely responsible for operating in full compliance with all  laws that apply to your Franchised Business. The laws regulating the chiropractic medical industry include without  limitation, federal, state and local regulations relating to: the practice of chiropractic medicine and the operation  and licensing of chiropractic services; the relationship of providers and suppliers of health care services, on the one  hand, and physicians and clinicians, on the other, including anti-kick back laws; restrictions or prohibition on fee  splitting; physician self-referral restrictions; payment systems for medical benefits available to individuals through  insurance and government resources; privacy of patient records; use of medical devices; and advertising of medical  services (together such are, “Medical Regulations”).    b. You represent and warrant to us that: (1) you have conducted independent research regarding the  Medical Regulations that are applicable to chiropractic services generally, and the Franchised Business specifically  in the Territory, including retaining the services of qualified professional advisers as necessary; (ii) you have  verified that under the Medical Regulations applicable to your Franchised Business, you are permitted to both  manage the Clinic and operate the Clinic, including hiring any chiropractic and other personnel and providing  chiropractic services to patients at the Clinic.    c. You have requested that, based on your representations and warranties to us as to the Medical  Regulations applicable to your Franchised Business, we waive the requirements of the Franchise Agreement that  you (i) enter into a management agreement with a P.C., which as a separate entity would operate the Clinic and  provide all chiropractic services, and (ii) you refrain from providing any chiropractic services to patients or hiring  and supervising medical providers, subject to all applicable Medical Regulations.    d. You acknowledge and agree that we are entering into this Amendment in reliance your  representations and warranties. You understand and agree that your obligations to operate in compliance with  Medical Regulations will continue throughout the term of the Franchise Agreement, and if there are any changes in    {WS087179v1 } 277  Medical Regulations that would render your operation of the Clinic in violation of any Medical Regulation, you  will immediately advise of such change and of the your proposed corrective action to comply with Medical  Regulations, including (if applicable) entering into a management agreement with a P.C..    e. You acknowledge and agree that by requesting us to permit you to perform all of the activities and  obligations of the P.C. (rather than signing a management agreement with a P.C. that would operate the Clinic), you  will incur all costs of both managing and operating the Clinic, including those costs that would otherwise be borne  by the P.C. (such as obtaining all necessary licensing and certification for practicing chiropractic medicine and  compensation of chiropractic professionals). You have researched the costs associated with both managing and  operating the Clinic.    2. Based on your representations and warranties to us above, you and we agree as follows:    a. Notwithstanding anything to the contrary in the Franchise Agreement, including Section 1.2, you  are not required by the Franchise Agreement to enter into a Management Agreement with a P.C., provided that you  comply with applicable Medical Regulations.    b. Notwithstanding anything to the contrary in the Franchise Agreement, including Section 1.2, you  are not restricted from providing chiropractic services to the Clinic's patients, or from hiring and supervising the  chiropractors and employees who are legally authorized to provide chiropractic services to patients of the Clinic.    c. Instead of entering into the Management Agreement with a separate P.C., you agree to be solely  responsible for operating the Clinic and providing, or arranging for and supervising the provision of, chiropractic  services to the patients of the Clinic. You, therefore, agree that you will perform all responsibilities and obligations  of the “P.C.” as set forth in the form of Management Agreement attached to this Amendment as Exhibit A (the  “Management Agreement”), which are hereby incorporated into this Amendment. Without limiting the foregoing,  you acknowledge and agree that these obligations include:    (i) satisfying the representations and warranties of Section 1.2 of the Management Agreement;  (ii) selecting, maintaining, and using the Equipment and Furnishings in good condition and  repair and in a safe and appropriate manner as described in Section 2 of the Management  Agreement;  (iii) being responsible for all aspects of the diagnostic, therapeutic and related professional  services delivered by the Providers at the Clinic; selecting, training, supervising and  employing (or otherwise engaging) all Providers; ensuring that the Clinic and all Providers  maintain all necessary licenses and credentials; establishing and maintaining quality and  standards of patient care, as described in Section 4 of the Management Agreement;  (iv) maintaining malpractice and other insurance as described in Section 7 of the Management  Agreement;  (v) indemnifying us as described in Sections 8 and 9 of the Management Agreement; and  (vi) complying with the non-solicitation requirements of Section 10 of the Management  Agreement.      d. Instead of entering into the Management Agreement with a separate P.C., you agree to be solely  responsible for providing the management and support services necessary for operating the Clinic. You, therefore,  agree that you will perform all responsibilities and obligations of the “Company” as set forth in the Management  Agreement, which are hereby incorporated into this Amendment. Without limiting the foregoing, you acknowledge  and agree that these obligations include:    (i) providing the use of the Premises and Equipment and Furnishings as described in Section 2  of the Management Agreement;  (ii) providing the management and administrative services described in Sections 3 and 4 of the  Management Agreement; and    {WS087179v1 } 278  (iii) ensuring that all insurance required by Section 7 of the Management Agreement is  maintained.    e. Any reference in the Franchise Agreement to an obligation of, or requirement applicable to, the  P.C. will be your obligation.    f. Any reference in the Franchise Agreement to the “Franchised Business” will include your activities  in both managing and operating the Clinic.    3.  Except as otherwise amended above, the Franchise Agreement is otherwise in full force and effect.      IN WITNESS WHEREOF, the parties hereto have duly executed, sealed, and delivered this Amendment in  duplicate on the day and year first above written.    FRANCHISOR      FRANCHISEE    THE JOINT CORP., a Delaware corporation           By: ____________________________  By:          Name: ____________________________s  Name:             Title: ____________________________  Title:                {WS087179v1 } 279    EXHIBIT A TO AMENDMENT    MANAGEMENT AGREEMENT          





 






  {WS087179v1 } 280  EXHIBIT J    STATE-SPECIFIC DISCLOSURES                                                                     {WS087179v1 } 281    {WS087179v1 } 282  REQUIRED BY THE STATE OF CALIFORNIA  CALIFORNIA CORPORATIONS CODE SECTION 31125 REQUIRES THAT THE  FRANCHISOR GIVE THE FRANCHISEE A DISCLOSURE DOCUMENT APPROVED BY THE  DEPARTMENT OF CORPORATIONS PRIOR TO A SOLICITATION OF A PROPOSED MATERIAL  MODIFICATION OF AN EXISTING FRANCHISE.  THE CALIFORNIA FRANCHISE INVESTMENT LAW REQUIRES THAT A COPY OF ALL  PROPOSED AGREEMENTS RELATING TO THE SALE OF THE FRANCHISE BE DELIVERED  TOGETHER WITH THE DISCLOSURE DOCUMENT.  Neither we nor any person or franchise broker identified in Item 2 is subject to any currently  effective order of any national securities association or national securities exchange, as defined in the  Securities Exchange Act of 1934, 15 U.S.C.A. 78a et seq., suspending or expelling such persons from  membership in that association or exchange.  The California Business and Professions Code Sections 20000 through 20043 provide rights to you  concerning termination and non-renewal of a franchise. If the Franchise Agreement contains a provision  that in inconsistent with the law, the law will control.  We may not terminate your franchise except for good  cause, and we must give you a notice of default and a reasonable opportunity to cure the defects (except for  certain defects specified in the statute, for which no opportunity to cure is required by law). The statute also  requires that we give you notice of any intention not to renew your franchise at least 180 days before  expiration of the Franchise Agreement.  You must sign a general release if you renew or transfer your franchise. California Corporations  Code 31512 voids a waiver of your rights under the Franchise Investment Law (California Corporations  Code 31000 through 31516). Business and Professions Code 20010 voids a waiver of your rights under the  Franchise Relations Act (Business and Professions Code 20000 through 20043).  The Franchise Agreement contains a covenant not to compete which extends beyond the  termination of your franchise. This provision may not be enforceable under California law.  THE FRANCHISE AGREEMENT REQUIRES APPLICATION OF THE LAW OF ARIZONA.  THIS PROVISION MAY NOT BE ENFORCEABLE UNDER CALIFORNIA LAW.   To the extent permitted by law, you and we waive any right to or claim for any punitive or  exemplary damages against each other and agree that in the event of a dispute between us, each will be  limited to the recovery of actual damages only (except in limited circumstances). Each party further waives  trial by jury and, to the extent permitted by law, all claims arising out of or relating to the Franchise  Agreement must be brought within one year from the date on which you or we knew or should have known  of the facts giving rise to such claims (except for claims relating to nonpayment or underpayment of  amounts you owe us).  The Franchise Agreement requires mediation. The mediation will occur at the office of the  American Arbitration Association Office closest to our principal executive offices. Prospective franchisees  are encouraged to consult private legal counsel to determine the applicability of California and federal laws  (such as Business and Professions Code Section 20040.5, Code of Civil Procedure Section 1281) to any  provisions of a franchise agreement restricting venue to a forum outside the State of California.  OUR WEBSITE (www.thejoint.com) HAS NOT BEEN REVIEWED OR APPROVED BY THE  CALIFORNIA DEPARTMENT OF BUSINESS OVERSIGHT. ANY COMPLAINTS CONCERNING  THE CONTENT OF THIS WEBSITE MAY BE DIRECTED TO THE CALIFORNIA DEPARTMENT OF  BUSINESS OVERSIGHT at www.dbo.ca.gov.     {WS087179v1 } 283  REQUIRED BY THE STATE OF HAWAII  THESE FRANCHISES WILL BE/HAVE BEEN FILED UNDER THE FRANCHISE  INVESTMENT LAW OF THE STATE OF HAWAII. FILING DOES NOT CONSTITUTE APPROVAL,  RECOMMENDATION OR ENDORSEMENT BY THE DIRECTOR OF COMMERCE AND  CONSUMER AFFAIRS OR A FINDING BY THE DIRECTOR OF COMMERCE AND CONSUMER  AFFAIRS THAT THE INFORMATION PROVIDED HEREIN IS TRUE, COMPLETE AND NOT  MISLEADING.  THE FRANCHISE INVESTMENT LAW MAKES IT UNLAWFUL TO OFFER OR SELL ANY  FRANCHISE IN THIS STATE WITHOUT FIRST PROVIDING TO THE PROSPECTIVE  FRANCHISEE, OR SUBFRANCHISOR, AT LEAST SEVEN DAYS PRIOR TO THE EXECUTION BY  THE PROSPECTIVE FRANCHISEE OF ANY BINDING FRANCHISE OR OTHER AGREEMENT, OR  AT LEAST SEVEN DAYS PRIOR TO THE PAYMENT OF ANY CONSIDERATION BY THE  FRANCHISEE, OR SUBFRANCHISOR, WHICHEVER OCCURS FIRST, A COPY OF THE  DISCLOSURE DOCUMENT, TOGETHER WITH A COPY OF ALL PROPOSED AGREEMENTS  RELATING TO THE SALE OF THE FRANCHISE.  THIS DISCLOSURE DOCUMENT CONTAINS A SUMMARY ONLY OF CERTAIN  MATERIAL PROVISIONS OF THE FRANCHISE AGREEMENT. THE CONTRACT OR AGREEMENT  SHOULD BE REFERRED TO FOR A STATEMENT OF ALL RIGHTS, CONDITIONS,  RESTRICTIONS AND OBLIGATIONS OF BOTH THE FRANCHISOR AND THE FRANCHISEE.  Item 20 of this Disclosure Document will be amended by the addition of the following paragraph:  As of the dates listed in Attachment 1, this franchise offering is or will be effective in California,  Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Rhode Island, South  Dakota, Virginia, Washington and Wisconsin and exempt from registration in Arizona and Utah. No states  have refused, by order or otherwise, to register these franchises. No states have revoked or suspended the  right to offer these franchises. The proposed registration of these franchises has not been involuntarily  withdrawn in any state.  REQUIRED BY THE STATE OF ILLINOIS  Illinois requires the following additional risk factor:    “Your spouse must sign a document that makes your spouse liable for all financial obligations  under the franchise agreement, even if your spouse has no ownership interest in the franchise. This  guarantee will place both your and your spouse’s marital and personal assets (perhaps including  your house) at risk if your franchise fails.”  Item 5 of this disclosure document is amended to add the following language at the end of the  section:  Fee Deferral  All fees referenced in the Franchise Agreement are subject to deferral pursuant to order of  the Illinois Attorney General’s Office based upon their review of our financial condition as  reflected in our financial statements. Accordingly, you will pay no fees to us until we have  completed all of our material pre-opening responsibilities to you and you commence  operating the franchised business.  Item 17 of this disclosure document is supplemented by the addition of the following paragraphs  





 






  {WS087179v1 } 284  at the end of the chart:  State Law  The conditions under which you can be terminated and your rights on non-renewal may be affected  by Illinois law, 815 ILCS 705/19 and 705/20.  The Illinois Franchise Disclosure Act will govern any Franchise Agreement if it applies to a  subfranchise located in Illinois.  Any condition in the Franchise Agreement that designates jurisdiction or venue in a forum outside  of Illinois is void with respect to any cause of action that otherwise is enforceable in Illinois,  provided that the Franchise Agreement may provide for mediation in a forum outside of Illinois.  In conformance with Section 41 of the Illinois Franchise Disclosure Act, any condition, stipulation  or provision purporting to bind any person acquiring any franchise to waive compliance with the  Illinois Franchise Disclosure Act or any other law of Illinois is void.  Illinois law governs the Franchise Agreement (s).  REQUIRED BY THE STATE OF INDIANA  The Franchise Agreement contains a covenant not to compete that extends beyond the termination  of your franchise. This provision may not be enforceable under Indiana law.  Indiana law makes unilateral termination of your franchise unlawful unless there is a material  violation of the Franchise Agreement and the termination is not done in bad faith.  If Indiana law requires the Franchise Agreement and all related documents to be governed by  Indiana law, then nothing in the Franchise Agreement or related documents referring to Arizona law will  abrogate or reduce any of your rights as provided for under Indiana law.  Indiana law prohibits a prospective general release of claims subject to the Indiana Deceptive  Franchise Practices Law.  Although the Franchise Agreement requires mediation to be held at the office of the American  Arbitration Association closest to our principal executive offices, mediation held pursuant to the Franchise  Agreement must take place in Indiana if you so request. If you choose Indiana, we have the right to select  the location in Indiana.  REQUIRED BY THE STATE OF MARYLAND  A franchisee located within the state of Maryland shall not be required to assent to any release,  estoppel or waiver of liability as a condition of purchasing a franchise which would act as a release,  estoppel or waiver of any liability incurred under the Maryland Franchise Registration and Disclosure Law.  The provisions in the Franchise Agreement relating to the general release that is required as a  condition of renewal, sale and assignment/transfer shall not apply to any liability under the Maryland  Franchise Registration and Disclosure Law.    Lawsuits by either you or us may take place in Maryland for claims arising under the Maryland  Franchise Registration and Disclosure Law.    {WS087179v1 } 285  Any limitation of claims provision(s) in the Franchise Agreement shall not act to reduce the 3-year  statute of limitations afforded to you for bringing a claim under the Law. Any claims arising under the  Maryland Franchise Registration and Law must be brought within 3 years after the grant of the franchise to  you.  Item 5 of this disclosure document is amended to add the following language at the end of the  section:  Fee Deferral  Based upon the franchisor's financial condition, the Maryland Securities Commissioner has required  a financial assurance. Therefore, all initial fees and payments owed by franchisees shall be deferred until the  franchisor completes its pre-opening obligations under the Franchise Agreement.    REQUIRED BY THE STATE OF MINNESOTA  We will protect your right to use the Marks and/or indemnify you from any loss, costs or expenses  arising out of any claim, suit or demand regarding the use of the Marks.  Minn. Rule 2860.4400D prohibits us from requiring you to assent to a general release. Any release  you sign as a condition of renewal or transfer will not apply to any claims you may have under the  Minnesota Franchise Law.  With respect to franchises governed by Minnesota law, we will comply with Minn. Stat. Sec. 80C.  14, subds, 3, 4 and 5 which require, except in certain specified cases, that you be given 90 days’ notice in  advance of termination (with 60 days to cure) and 180 days’ notice in advance of nonrenewal of the  Franchise Agreement.  Minn. Stat. § 80C.17, Subd. 5, states that no civil action pertaining to a violation of a franchise rule  or statute can be commenced more than three years after the cause of action accrues  Minn. Stat. Sec. 80C.21 and Minn. Rule 2860.4400J prohibit us from requiring litigation to be  conducted outside Minnesota. In addition, nothing in this Disclosure Document or the Franchise Agreement  can abrogate or reduce any of your rights as provided for in Minnesota Statutes, Chapter 80C, or your rights  to any procedure, forum, or remedies provided for by the laws of the jurisdiction. Under Minnesota law, we  cannot require you to consent to inunction relief; however, we may seek injunctive relief from the Court.    Minn. Rule Part 2860.4400J prohibits us from requiring you to waive your rights to a jury trial or  waive your rights to any procedure, forum, or remedies provided for by the laws of the jurisdiction, or  consenting to liquidated damages, termination penalties or judgment notes.    REQUIRED BY STATE OF NEW JERSEY    Liquidated damages are void if unreasonable under the totality of the circumstances, including  whether a statute governs the relationship and concerns liquidated damages clauses; and the common  practice in the industry.    REQUIRED BY THE STATE OF NEW YORK  1. The following information is added to the cover page of the Franchise Disclosure Document:  INFORMATION COMPARING FRANCHISORS IS AVAILABLE. CALL THE STATE  ADMINISTRATORS LISTED IN EXHIBIT A OR YOUR PUBLIC LIBRARY FOR SOURCES OF  INFORMATION. REGISTRATION OF THIS FRANCHISE BY NEW YORK STATE DOES NOT    {WS087179v1 } 286  MEAN THAT NEW YORK STATE RECOMMENDS IT OR HAS VERIFIED THE  INFORMATION IN THIS FRANCHISE DISCLOSURE DOCUMENT. IF YOU LEARN THAT  ANYTHING IN THE FRANCHISE DISCLOSURE DOCUMENT IS UNTRUE, CONTACT THE  FEDERAL TRADE COMMISSION AND NEW YORK STATE DEPARTMENT OF LAW,  BUREAU OF INVESTOR PROTECTION AND SECURITIES, 120 BROADWAY, 23RD FLOOR,  NEW YORK, NEW YORK 10271.  THE FRANCHISOR MAY, IF IT CHOOSES, NEGOTIATE WITH YOU ABOUT ITEMS  COVERED IN THE FRANCHISE DISCLOSURE DOCUMENT. HOWEVER, THE FRANCHISOR  CANNOT USE THE NEGOTIATING PROCESS TO PREVAIL UPON A PROSPECTIVE  FRANCHISEE TO ACCEPT TERMS WHICH ARE LESS FAVORABLE THAN THOSE SET  FORTH IN THIS FRANCHISE DISCLOSURE DOCUMENT.  2. The following is added at the end of Item 3:  Except as provided above, with regard to the franchisor, its predecessor, a person identified in Item 2, or an  affiliate offering franchises under the franchisor’s principal trademark:  A. No such party has an administrative, criminal or civil action pending against that person alleging: a  felony, a violation of a franchise, antitrust, or securities law, fraud, embezzlement, fraudulent conversion,  misappropriation of property, unfair or deceptive practices, or comparable civil or misdemeanor allegations.  B. No such party has pending actions, other than routine litigation incidental to the business, which are  significant in the context of the number of franchisees and the size, nature or financial condition of the  franchise system or its business operations.  C. No such party has been convicted of a felony or pleaded nolo contendere to a felony charge or,  within the 10 year period immediately preceding the application for registration, has been convicted of or  pleaded nolo contendere to a misdemeanor charge or has been the subject of a civil action alleging:  violation of a franchise, antifraud, or securities law;fraud; embezzlement; fraudulent conversion or  misappropriation of property; or unfair or deceptive practices or comparable allegations.  D. No such party is subject to a currently effective injunctive or restrictive order or decree relating to  the franchise, or under a Federal, State, or Canadian franchise, securities, antitrust, trade regulation or trade  practice law, resulting from a concluded or pending action or proceeding brought by a public agency; or is  subject to any currently effective order of any national securities association or national securities exchange,  as defined in the Securities and Exchange Act of 1934, suspending or expelling such person from  membership in such association or exchange; or is subject to a currently effective injunctive or restrictive  order relating to any other business activity as a result of an action brought by a public agency or  department, including, without limitation, actions affecting a license as a real estate broker or sales agent.  3. The following is added to the end of Item 4:  Neither the franchisor, its affiliate, its predecessor, officers, or general partner during the 10-year period  immediately before the date of the offering circular: (a) filed as debtor (or had filed against it) a petition to  start an action under the U.S. Bankruptcy Code; (b) obtained a discharge of its debts under the bankruptcy  code; or (c) was a principal officer of a company or a general partner in a partnership that either filed as a  debtor (or had filed against it) a petition to start an action under the U.S. Bankruptcy Code or that obtained a  discharge of its debts under the U.S. Bankruptcy Code during or within 1 year after that officer or general  partner of the franchisor held this position in the company or partnership.  4. The following is added to the end of Item 5:    {WS087179v1 } 287  The initial franchise fee constitutes part of our general operating funds and will be used as such in our  discretion.  5. The following is added to the end of the “Summary” sections of Item 17(c), titled “Requirements  for franchisee to renew or extend,” and Item 17(m), entitled “Conditions for franchisor approval of  transfer”:  However, to the extent required by applicable law, all rights you enjoy and any causes of action arising in  your favor from the provisions of Article 33 of the General Business Law of the State of New York and the  regulations issued thereunder shall remain in force; it being the intent of this provision that the non-waiver  provisions of General Business Law Sections 687.4 and 687.5 be satisfied.  6. The following language replaces the “Summary” section of Item 17(d), titled “Termination by  franchisee”:  You may terminate the agreement on any grounds available by law.  7. The following is added to the end of the “Summary” section of Item 17(j), titled “Assignment of contract  by franchisor”:  However, no assignment will be made except to an assignee who in good faith and judgment of the franchisor, is  willing and financially able to assume the franchisor’s obligations under the Franchise Agreement.  8. The following is added to the end of the “Summary” sections of Item 17(v), titled “Choice of forum”, and  Item 17(w), titled “Choice of law”:  The foregoing choice of law should not be considered a waiver of any right conferred upon the franchisor or  upon the franchisee by Article 33 of the General Business Law of the State of New York.    REQUIRED BY THE STATE OF NORTH DAKOTA  The Franchise Agreement contains a covenant not to compete which extends beyond the termination of  your franchise. This provision may not be enforceable under North Dakota law.  Although the Franchise Agreement provides that the place of mediation will be located at the office of the  American Arbitration Association closest to our principal executive offices, we agree that the place of mediation  will be a location that is in close proximity to the site of your Franchised Business.  The Franchise Agreement requires that you consent to the jurisdiction of a court in close proximity to our  principal executive offices. This provision may not be enforceable under North Dakota law because North Dakota  law precludes you from consenting to jurisdiction of any court outside of North Dakota.  Although the Franchise Agreement provides that it will be governed by and construed in accordance with  the laws of the State of Arizona, we agree that the laws of the State of North Dakota will govern the construction  and interpretation of the Franchise Agreement.  A contractual requirement that you sign a general release may be unenforceable under the laws of North  Dakota.  Although the Franchise Agreement requires the franchisee to consent to a waiver of trial by jury, the  Commissioner has determined that a requirement requiring the waiver of a trial by jury to be unfair, unjust and  inequitable within the intent of Section 51-19-09 of the North Dakota Franchise Investment Law.  This provision is  not enforceable in North Dakota.  





 






  {WS087179v1 } 288  Although the Franchise Agreement requires the franchisee to consent to a waiver of exemplary and punitive  damages, the Commissioner had determined these types of provisions to be unfair, unjust and inequitable within the  intent of Section 51-19-09 of the North Dakota Franchise Investment Law. This provision is not enforceable in  North Dakota.  Although the Franchise Agreement requires the franchisee to consent to a limitation of claims period within  one year, the Commissioner had determined this to be unfair, unjust and inequitable within the intent of Section 51- 19-09 of the North Dakota Franchise Investment Law. The limitation of claims period is therefore governed by  North Dakota law.   To the extent any provision of the Franchise Agreement requires you to consent to a waiver of exemplary  or punitive damages, the provision will be deemed null and void.  REQUIRED BY THE STATE OF RHODE ISLAND  Even though our Franchise Agreement says the laws of Arizona apply, § 19-28.1-14 of the Rhode Island  Franchise Investment Act provides that “A provision in a franchise agreement restricting jurisdiction or venue to a  forum outside this state or requiring the application of the laws of another state is void with respect to a claim  otherwise enforceable under this Act.”    REQUIRED BY THE STATE OF WASHINGTON  The state of Washington has a statute, RCW 19.100.180 which may supersede the Franchise Agreement in  your relationship with the franchisor including the areas of termination and renewal of your franchise.  There may  also be court decisions which may supersede the Franchise Agreement in your relationship with the franchisor  including the areas of termination and renewal of your franchise.  In any mediation involving a franchise purchased in Washington, the mediation site shall be either in the  state of Washington, or in a place mutually agreed upon at the time of the mediation, or as determined by the  mediator.  In the event of a conflict of laws, the provisions of the Washington Franchise Investment Protection Act,  Chapter 19.100 RCW shall prevail.  A release or waiver of rights executed by a franchisee shall not include rights under the Washington  Franchise Investment Protection Act except when executed pursuant to a negotiated settlement after the agreement  is in effect and where the parties are represented by independent counsel. Provisions such as those which  unreasonably restrict or limit the statute of limitations period for claims under the Act, rights or remedies under the  Act such as a right to a jury trial may not be enforceable.  Transfer fees are collectable to the extent that they reflect the franchisor’s reasonable estimated or actual  costs in effecting a transfer.    These requirements must be included in an addendum to the Franchise Agreement you sign for the State of  Washington.        [Signature Page Follows]              {WS087179v1 } 289  The undersigned does hereby acknowledge receipt of this addendum.      Dated this _________________ day of __________________________________ 20______.      FRANCHISOR:  THE JOINT CORP.   a Delaware corporation  FRANCHISEE   ______________________________________,  a(n)___________________________________  By:   Name:   Its:   By:________   Name:   Its:             {WS087179v1 } 290  EXHIBIT K    REQUIRED VENDOR AGREEMENTS      REQUIRED VENDOR AGREEMENTS        {WS087179v1 } 291     CLIENT FRANCHISEE AGREEMENT    1. TERMS    “Franchisee” (as signed and entered below on the signature page) as a The Joint Chiropractic franchise owner, and  Spectrio enter into this Client Franchisee Agreement (“Agreement”) for a period of twenty-four (24)  months.   Excepting the foregoing terms and conditions, this Agreement shall be governed by the Spectrio Mater  Agreement with The Joint Corp. dated as of its “Effective Date” (as defined therein) (“Master Agreement”). Any  term utilized herein not otherwise defined shall have the same meaning as set forth in the Master Agreement. This  Agreement will automatically convert after the initial twenty-four (24) month term to a month-to-month term until  a new agreement is put in place or this Agreement is cancelled upon notice in writing by certified mail from the  terminating party to the non terminating party. In the event that either Spectrio or Franchisee breaches any material  term of this Agreement, and such breach shall remain un-remedied for a period of thirty (30) days after written  notice of such breach from the non-breaching party, the non-breaching party may immediately terminate this  Agreement upon written notice to the breaching party.     A. Franchisee will select five (5) stylized music format, with each format consisting of professional  programmed licensed music to meet a particular Franchisees’ needs and targeted audience.      B. Franchisee’s Service comes with the option of twelve (12) produced pieces of messaging a year of up to  thirty (:30) seconds in length each, including branding, thank you or up-selling messages, that Spectrio will  produce, create and insert, subject to Franchisee’s prior approval, at no additional cost or expense.  These spots will  run at equal rotation unless otherwise expressed in writing.  All copy points for the spots are to be provided by the  Franchisee to Spectrio for clarity.  Franchisee has the right to approve first.  Music and messaging can be used for  on hold service if the Franchisees have a proper phone system with an audio input.       C. Franchisees electing to utilize the services of Spectrio as outlined in this Agreement are required to lease  the use of the “plug & play” box per location, to be provided by Spectrio, with a one (1) time set-up fee as stated in  Section 2, Compensation, of this Agreement. Spectrio shall also provide the initial installed equipment more  particularly described in Section 3 Terms of Service set forth hereinafter.      D. Franchisees electing to utilize the services of Spectrio as outlined in this Agreement have the option to  select between four (4) in-store music formats, each for a respective monthly subscription fee as set forth in Section  2, for a minimum of twenty-four (24) months per Clinic Location.      E. Franchisees electing to utilize the Services of Spectrio as outlined in this Agreement will have a tiered out  clause.  If the applicable agreement is cancelled within the first twelve (12) months, seventy-five percent (75%) of  remaining amount to be billed under the agreement would be due.  The second twelve (12) month period constitute  a buyout of sixty (60%) of the remaining amount to be billed under the agreement.  If the agreement were to be  cancelled in the last twelve (12) month period, the buyout would be fifty (50%) of the remaining amount to be  billed under the agreement.  All remaining balances will be due upon termination.  All cancellations must be  received by certified mail.  This clause will be activated and the Franchisees’ direct agreement with Spectrio can be  cancelled with no penalty or buyout required by the applicable Franchisees if they fall out of good standing with  Client.     





 






  {WS087179v1 } 292  F. Franchisee agrees and acknowledges to be personally, jointly and severally bound to the terms and  obligations in the Master Agreement. Franchisee agrees and acknowledges that The Joint Corp. shall bear no  obligation or liability for the payment of any costs, fees or expenses related to this Agreement. Franchisee further  agrees and acknowledges that Franchisee (including without limitation its individual owners) shall indemnify and  hold harmless The Joint Corp., its subsidiaries, affiliates, predecessors, successors and assigns, and each of their  respective officers, directors and employees, harmless from and against any and all loss, liability, claims, demands  or suits (including, without limitation, reasonable attorneys’ fees, court and expert costs, and expenses) which arise  out of: (i) this Client Franchisee Agreement, the Master Agreement, the Services or the breach of any of the  representations, warranties or agreements made by Franchisee in this Client Franchisee Agreement or the Master  Agreement (including, without limitation, damages caused by any violations by law by Franchisee); (ii) disclosure  to an unauthorized party of the Confidential Information; or (iii) the alleged negligence, misconduct, error or  omission of Franchisee, its employees, agents, affiliates, assigns, independent contractors, officers, directors or  principals.      2. COMPENSATION    A. Franchisees enter into this Agreement with Spectrio for the Services, and shall be solely  responsible for compensating Spectrio for the Services and all related costs and fees as set forth herein.  The negotiated fee for each  Franchisee shall not exceed a $24.00 monthly subscription fee per location  for a minimum of  twenty-four (24) months per location. If the franchisee elects a 36-month term the  monthly subscription fee will be $21.00 per month.    B.  If elected, Franchisee’s digital signage services provided for a monthly fee would be  $20.00 $ per month for a 24 for month term or $15.00 per month for a 36-month term.    C. Agreements between Spectrio and any Franchisees will pay Spectrio a one (1) time  start-up fee of $99 for music player & (1) time start-up fee of $99 for the digital player plus  shipping per location which includes the one-time usage charge of the “plug & play” player,  initial production, and playlist development.     3. TERMS OF SERVICE    A. THE FOLLOWING DESCRIBES YOUR RIGHTS AS THEY PERTAIN TO THE HARDWARE AND  ALL ASSOCIATED SOFTWARE (“EQUIPMENT”) OF SPECTRIO PROVIDED TO EVERY  FRANCHISEE THAT HAS ENTERED INTO A THIS AGREEMENT WITH SPECTRIO FOR ITS  MUSIC SERVICES.     B. Restrictions. The Equipment and the accompanying printed or written materials are protected by applicable  national copyright laws and are also subject to trade secret laws. Unauthorized copying of the Equipment or  any related materials, including those instances where any aspects of the Equipment or related material  have been modified, merged, or included with other data, code or software for any reason, is expressly  forbidden. Franchisee of Client Franchisee of Client will be liable for copyright infringement and all    {WS087179v1 } 293  damages that result from any such unauthorized copying. The Equipment contains trade secrets, and in  order to protect them, you may not decompile, reverse engineer or disassemble the Equipment, or otherwise  reduce the Equipment to a human perceivable form. Franchisees may not modify, adapt, translate, rent,  lease, loan, resell for profit, distribute, network or create derivative works based on all or any part of the  Equipment.    C. Title. The original and any copies of the Equipment, its associated software, and all accompanying content  and documentation, in whole and in part, including translations, compilations, partial copies, modifications,  and updates are the property of Spectrio. Franchisee has only the limited rights granted by this Agreement.  Franchisee is not an owner of a copy of the Program, and therefore 17 U.S.C. Section 117 does not apply.     D. Failure or Interruption of Service.  For any failure or interruption of the Service that exceeds twenty-four  (24) consecutive hours in duration, Spectrio will credit Franchisee's account with respect to the affected  Clinic Location by an amount equal to one-thirtieth of the recurring monthly charge for the Service for each  24-hour period during which the failure or interruption continues.     E. Indemnification.  During the term of this Agreement and thereafter, the parties, to the fullest extent  permitted by law, shall each hold the other party harmless against any judgments, fines, amounts paid in  settlement and reasonable expenses (including attorneys’ fees), and advance amounts necessary to pay the  foregoing at the earliest time and to the fullest extent permitted by law, in connection with any claim,  action or proceeding (whether civil or criminal) against the other party  as a result of either party’s  violations of any representations or laws, or that party’s acts or omissions arising from or related to this  Agreement. .      THE UNDERSIGNED HAS READ THE FOREGOING AGREEMENT AND FULLY UNDERSTAND  IT.  IN WITNESS WHEHREOF, Franchisee and Spectrio have executed this Agreement as of the date and  year first written below.   This Agreement may be delivered by electronic transmission and receipt of n E-Sig  or PDF electronic copy of any party’s signature shall be considered to be receipt of an original copy thereof.      FRANCHISEE      _________________________________________   _____________  [PRINT/SIGNATURE]                        Date      SPECTRIO By:  Angela Selander, Representative of Spectrio.      ____________________________________              ____________  Angela Selander      Date        Franchisee hereby voluntarily elects to utilize the services of Spectrio as outlined above on the terms  and conditions as outlined above, and acknowledges its joinder to this Agreement by its signature  below for the location and start date indicated below:    {WS087179v1 } 294     ______________________________   By:  _________________________   Its:   ________________________     Clinic Location covered:  _______________________________________     Start Date for above location:  ______________________________       All of the Foregoing Acknowledged, agreed and accepted to:   SPECTRIO By:  Angela Selander, Representative of Spectrio.                ____________________________________              ____________  Angela Selander      Date    {WS087179v1 } 295    National Integrated HealthCare Group – Credentialing Application and Services Agreement for The Joint Chiropractic  Clinic(s)    This Credentialing Application and Services Agreement for The Joint Chiropractic® Clinic(s) (the “Agreement”) is made  effective as of the date last set forth below at the signature page (“Effective Date”), by and between The Joint Chiropractic  franchise owner _________________________________ (“Franchisee”), and NATIONAL INTEGRATED  HEALTHCARE GROUP, LLC, a Texas limited liability company with offices located at 539 W. Commerce St., Ste. 1140,  Dallas, TX  75208 (“Company”), collectively referred to herein as the “Parties” (or individually, as a “Party”).  AGREEMENT   For and in consideration of the mutual promises, releases, agreements, and covenants set forth below, the Parties agree  as follows:    1. Service Obligations.  Franchisee is the owner and operator of one or more The Joint Chiropractic clinics  (each a “Franchisee Clinic”) and agrees to engage Company’s services as an independent contractor in accordance with the  terms and conditions herein. Company will be expected to provide prompt and complete credentialing of chiropractic personnel  and related services, reports and deliverables as further defined below (the “Services”) for The Joint Chiropractic® franchise  owners and any applicable and authorized affiliated legal entities (collectively, “Franchisees” each operating a “Franchisee  Clinic”). Both Franchisee and shall complete and execute the form of Credentialing Application (“Credentialing  Application”) attached hereto at Exhibit A. The terms of this Agreement shall be incorporated into, and govern, each  Credentialing Agreement. This Credentialing Agreement shall include details of any billing, invoicing and payment details and  Clinic-specific agreements. The Credentialing Agreement shall also include all “Credentialing Requirements” at Exhibit B  hereto (as determined by the Company and third parties delivering some or all of the Services) to ensure Franchisee is fully  aware and notified of such for compliance purposes.    2. Master Services Agreement. This Credentialing Agreement is governed by the terms of the Master Services  Agreement entered into by The Joint Corp., a Delaware corporation and the Company dated as of its separately defined  “Effective Date.” Franchisee agrees and acknowledges that it has had the opportunity to read and understand the terms of the  Master Services Agreement, and that Franchisee further agrees and acknowledges to be fully bound by the terms of the Master  Services Agreement as incorporated to and governing the terms of this Credentialing Agreement. Any conflict between this  Agreement and the Master Services Agreement shall be governed by the Master Services Agreement.    3. Services and Fees. Company agrees to provide the following Services to Franchisee for the Franchisee  Clinic(s) as detailed below on the Credentialing Application:     a. Background check including Fraud Abuse Control Information System (FACIS) Level 3  b. Education verification  c. License verification  d. Joint specific malpractice verification  e. Ongoing monitoring of Department of Health and Human Services Office of Inspector General (OIG) and  licensure board sanctions    Service Package and Credentialing Fees. The Services shall be delivered to Franchisee through the purchase of a “Service  Package,” which shall include the above Services, including the related deliverables and reporting. The applicable fees for the  Services/Service Package and any other fees or expenses shall be set forth and detailed at Schedule 1 below (“Credentialing  Fees”). Company agrees that the Credentialing Fees shall remain unchanged and in effect through the Initial Term. Company  further agrees that any change to the Credentialing Fees subsequent to the Initial Term shall only take effect thirty (30) days  following written notice to Franchisee (email shall suffice).    4. Term and Termination.     A. Term and Termination. This Agreement shall be in effect for an initial term of one (1) year (“Initial  Term”), beginning on the Effective Date, and will thereafter automatically renew for successive one-year terms (each, a  “Renewal Term”) until terminated in accordance with the provisions hereof. The Initial Term and any Renewal Terms shall  





 






  {WS087179v1 } 296  collectively be referred to as a the “Term.” After the Initial Term, Franchisee shall have the right to terminate this Agreement  for any reason after first giving Company thirty (30) days advance written notice of Franchisee’s intent to do so, provided the  Franchisee’s account is paid to date.  If Franchisee has selected to pay the account via the convenience of any payment plan,  the balance of the account must be paid in full upon termination.  Termination of this Agreement shall not terminate the rights  or obligations of either Company or Franchisee arising during the period when this Agreement was in force and effect.  Company shall not be obligated to return to Provider any portion of the Company’s Fees upon termination; unless Company  breaches the terms of this Agreement. In such event, Franchisee shall be entitled to a refund of Fees paid during such breach;  refund to be paid within ten (10) days of the date of termination of Agreement.    B. Breach with Cure Opportunity. In the event that a Party breaches any material term of this  Agreement (unless in accordance with Subsection C below), and such breach shall remain un-remedied for a period of seven  (7) calendar days after written notice of such breach from the non-breaching Party, the non-breaching Party may immediately  terminate this Agreement upon written notice to the breaching Party; provided however that each active Credentialing  Agreement shall remain active unless and until either of those applicable executing parties elect to renew or to terminate the  applicable Credentialing Agreement.    C. Breach with No Cure Opportunity.     1. By Franchisee. Franchisee may terminate this Agreement effective immediately, upon  written notice, if (a) Company is named as a defendant in a criminal proceeding for a violation of Health Insurance Portability  and Accountability Act (HIPAA), Health Information Technology for Economic and Clinical Health (HITECH), or other  security or privacy laws or (b) there is a finding or stipulation that Company has violated any standard or requirement of  HIPAA, HITECH, or other security or privacy laws in any administrative or civil proceeding in which Company is involved.    2. By Company. Company may terminate this Agreement effective immediately, upon  written notice, if Franchisee (a) should cease for any reason to be properly licensed or registered to practice the Services  specified by this Agreement; (b) commits any act of fraud, whether related to the provision of Services or otherwise, against  either Company or any third-party payor regardless of whether or not such contract has been secured by the Company; (c) fails  to Provider fails to pay any Fees required in this Agreement following Company’s delivery of notice of failure to pay such Fees  and ten (10) days following Franchisee’s receipt of such notice;    D. Review Following Termination. Should Franchisee dispute Company’s termination of this  Agreement, Franchisee shall deliver written notice to Company of Franchisee’s desire for Company to review such  termination. Such notice shall include all records, documentation and information Franchisee wishes for Company to consider  in its review.  Within thirty (30) days of Company’s receipt of written notice, Company will review all records, documentation  and information submitted; and deliver to Franchisee a final written determination of Franchisee’s request for reinstatement.      5. Franchisee Obligations.     A. Franchisee agrees to maintain any patient medical records in its possession in strictest confidence in  accordance with applicable federal and state laws, rules and regulations, including applicable provisions of HIPAA, HITECH  and regulations promulgated thereunder, as they may be amended from time to time; and to ensure accuracy of beneficiary  medical, health and enrollment information and records; and to maintain such records for a period of not less than ten years.    B. Franchisee warrants that all information provided to Company for Credentialing Requirements are  valid and accurate.    C. Franchisee agrees to immediately notify Company of, and provide Company with, all information  pertaining to any disciplinary action, malpractice action, legal action or judgment against Franchisee (or any of the personnel  Franchisee seeks Credentialing); any sanction by the Medicare or Medicaid Programs; or Franchisee’s failure for any reason to  meet the Credentialing Requirements.  Such events may result in Franchisee’s suspension or termination from Company.    D. Franchisee warrants it is in compliance with all applicable laws, regulations, and rules that apply to  their ability to provide services under this Agreement, including, if applicable, Medicare, Medicaid and Centers for Medicare  and Medicaid Services (CMS) laws, and any local, state, and federal regulations, reporting requirements, and CMS  instructions.      {WS087179v1 } 297  E. Franchisee agrees not to discriminate in the treatment of any patient or in the quality of services  provided to any patient on the basis of race, sex, age, religion, marital status, national origin, physical or mental handicap,  health status, or source of payment, and to provide services which are of a quality consistent with generally accepted standards  and practices in the medical community.    F. Franchisee may, at any time, review the information submitted to Company in support of their initial  or re-credentialing form. If Company receives information that varies substantially from the information submitted by the  Franchisee, the Franchisee will be notified by appropriate verbal or written means of their failure to pass the credentialing  process and be given the opportunity to explain the discrepancy and/or correct erroneous information prior to approval or  denial/termination of the credentialing process. The notification to the Franchisee will outline when, how and to whom the  information should be submitted and will describe the appeal process including documentation to be submitted by practitioner,  criteria, schedule and who will hear the appeal.    G. Franchisee acknowledges and agrees that Company is required to follow national credentialing  guidelines concerning any documented sanctions or actions not previously reported to appropriate entities.  Company may  utilize appropriate verbal or written communications to clarify any finding with Franchisee.  Should Company determine that  its’ finding require reporting to appropriate entities, Franchisee acknowledges that Company may do so.      H. Franchisee acknowledges it have or will set standards and thresholds for office-site criteria and  medical treatment record-keeping practices within Franchisee’s Clinic for each of the following categories:  Physical  Accessibility, Physical Appearance, Adequacy of Waiting/Examining Room Space and, Adherence to Patient Privacy.    6. Indemnification. Each of the Company and Franchisee shall indemnify and hold harmless the other,  including its subsidiaries, affiliates, predecessors, successors and assigns, and each of their respective officers, directors and  employees (including The Joint Corp.), harmless from and against any and all loss, liability, claims, demands or suits  (including, without limitation, reasonable attorneys’ fees, court and expert costs, and travel expenses) which arise out of: (i) the  Master Services Agreement, the Credentialing Agreement, the Services or the breach of any of the representations, warranties  or agreements made by either Party in the Master Services Agreement or Credentialing Agreement (including, without  limitation, damages caused by any violations by law by either Party); (ii) disclosure to an unauthorized party of the  Confidential Information; or (iii) the alleged negligence, misconduct, error or omission of either Party, its employees, agents,  affiliates, assigns, independent contractors, officers, directors or principals.    7. Governing Law and Dispute Resolution. A dispute between the Company and Franchisee relating to one or  more Franchisee Locations located within a single state will be resolved pursuant to the laws of that state without regard to  conflict of laws. The prevailing party shall be entitled to recover from the non-prevailing party, its reasonable attorneys’ fees,  court costs and expert witness expenses. Franchisee and Company hereby irrevocably waive any rights to require other  jurisdictions or other dispute resolution process; unless Franchisee and Company agree by separate writing.    8. No Discriminatory Practices. Company represents that it does not discriminate in the credentialing process on  the basis of color, creed, religious affiliation, sexual orientation, national origin, or physical abilities.     9. Notices. All notices required or permitted to be given by one Party to another under this Agreement shall be  in writing, and shall be deemed sufficient if either delivered in person or sent by overnight delivery service, by email to one or  more of the customarily used email addresses, or by registered or certified mail return receipt requested, to the Parties at the  addresses provided herein or to the address of a legal entity of either Party.  Any change of address must be furnished to the  other party in writing (email shall suffice).    10. Franchisee Representations. The person executing this Agreement on behalf of Franchisee, by such  execution, warrants and represents that he/she has the authority to execute this Franchisee Agreement on behalf of Franchisee,  and intends to be bound by this Agreement and the Master Services Agreement. Franchisee (including its owners individually)  shall indemnify and hold harmless The Joint Corp., its subsidiaries, affiliates, predecessors, successors and assigns, and each of  their respective officers, directors and employees, harmless from and against any and all loss, liability, claims, demands or suits  (including, without limitation, reasonable attorneys’ fees, court and expert costs, and expenses) which arise out of: (i) this  Agreement, the Master Services Agreement, the Services, or the breach of any of the representations, warranties or agreements  made by Franchisee in this Agreement or the Master Services Agreement (including, without limitation, damages caused by  any violations by law by Franchisee); (ii) disclosure to an unauthorized party of the Confidential Information; or (iii) the  alleged negligence, misconduct, error or omission of Franchisee, its employees, agents, affiliates, assigns, independent    {WS087179v1 } 298  contractors, officers, directors or principals. Complete terms and conditions of this Franchisee Service Agreement include any  and all terms and conditions included in the Master Services Agreement, which are incorporated herein by reference, and may  upon request. Franchisee further agrees and warrants that The Joint Corp. is hereby granted the authority and consent (and any  necessary agency) by Franchisee to review and retain the Services (including all deliverables and reports) generated by  Company and delivered to Franchisee in accordance with the terms of this Agreement. Franchisee acknowledges and agrees that  this Agreement does not provide any financial incentive or make any payment that results, directly or indirectly, in an inducement  to limit medically necessary services.      11. Digital Signatures and Counterparts. The Parties agree that faxed, digital, electronic, scanned or photocopied  signatures are acceptable as original signatures in execution of this Agreement.  This Agreement may be executed in as many  counterparts as may be deemed necessary or convenient, and by the different Parties on separate counterparts, each of which,  when so executed, shall be deemed an original, but all such counterparts shall constitute one and the same instrument.    IN WITNESS WHEREOF, the Parties have executed this Agreement on the Effective Date.    “FRANCHISEE”      “COMPANY”  THE JOINT CORP., a Delaware corporation NATIONAL INTEGRATED HEALTHCARE GROUP,  LLC, a Texas    limited liability company    By:       By:       Name: ___________________________   Name: ___________________________  Title: ____________________________   Title: ____________________________  Date: ____________________________   Date: ____________________________              Schedule 1 – Credentialing Fees    TASK Frequency Quote, Per  Provider  Comments  Background check including  FACIS Level 3  Initial $15.00 one-Time  Fee  This is a one-time fee, per  provider per Background check  at the initial on-boarding    {WS087179v1 } 299  Education verification Initial $12.00 one-time fee We can obtain a letter from the  Licensing boards stating that  they verify the provider’s  education prior to issuing a  license and this does meet the  NCQA National Guidelines  License verification check  and on-going license  monitoring  Monthly $4.00 a yr   Board/OIG sanction  monitoring  Monthly $4.00 a yr   Required malpractice  insurance verification  (specific to The Joint that  have to be visualized)  Initial and  as expired  $12.00 a yr   Background check including  FACIS Level 3 (For Alias)  Initial $15.00 one-Time  Fee  This is a one-time fee, per  provider per alias check at the  initial on-boarding  License verification fees where there are  applicable fees which we have to pay to  the state eg. OK  TBD as it varies by state                            





 






  {WS087179v1 } 300  Exhibit A – Credentialing Application    PRIMARY CLINIC:      Clinic Main Contact and Phone  _______________________________________________________________________________________    Clinic Name _______________________________________________________________________________________    Physical Address ____________________________________________________________________________________    Practice Mailing Address _______________________________________________________________    Franchisee Name _______________________________________________________________________________    Physical Address Phone _____________________________  Fax _______________________ E-Mail  ________________________    Include:   Signed W-9   Copy of license of each doctor   Copy of malpractice Certificate of Insurance for each doctor        ADDITIONAL CLINIC:    Clinic Name _______________________________________________________________________________________    Physical Address ____________________________________________________________________________________    Clinic Mailing Address: _______________________________________________________________    Franchisee Name _______________________________________________________________________________    Physical Address Phone _____________________________  Fax _______________________ E-Mail  ________________________    Include:   Signed W-9   Copy of license of each doctor   Copy of malpractice Certificate of Insurance for each doctor          ADDITIONAL CLINIC:    Clinic Name _______________________________________________________________________________________    Physical Address ____________________________________________________________________________________    Clinic Mailing Address: _______________________________________________________________    Franchisee Name ________________________________________________________________________________    Physical Address Phone _____________________________  Fax _______________________ E-Mail  ________________________    {WS087179v1 } 301    Include:   Signed W-9   Copy of license of each doctor   Copy of malpractice Certificate of Insurance for each doctor  Credit Card Authorization Form    Please complete all fields. You may cancel this authorization at any time by contacting us. This authorization will  remain in effect until cancelled.    Practice Name: ___________________________________________________    Credit Card Information  Card Type: ☐ MasterCard ☐ VISA ☐ Discover ☐ AMEX    □ Other _______________________________________    Cardholder Name (as shown on card): _________________________________________    Card Number: ____________________________________________________________    Expiration Date (mm/yy): ____________________   CVV: ________________________  Billing Street Address: _____________________________________________________  Billing City & State: _______________________________________________________  Billing Zip Code: _________________________________________________________     I, _____________________________________, authorize National Integrated HealthCare Group LLC to charge my  credit card above for agreed upon purchases. I understand that my information will be saved to file for future  transactions on my account.                 ___________________________________________________________________________    Customer Signature Date        The above charge(s) will appear on your statement as NIHC Credentialing     Authorization: I agree that this is a timely charge that will be processed as indicated above (if applicable). I hereby agree and  acknowledge that I will not dispute NIHC Group recurring billing with my credit card issuer. I guarantee and warrant that I  am the legal cardholder for this credit card, and that I am legally authorized to enter into this recurring billing agreement with  NIHC Group. In the event the credit card expires, or any charges are denied, I do hereby agree to provide NIHC Group with  a new and valid card within 48 hours of expiration or denial. I further authorize a $35.00 service charge for denied, cancelled  or terminated payments not in accordance with this Agreement.    Recurring Billing: I hereby acknowledge that there will be no advance notice of billing and authorize National Integrated  HealthCare Group (NIHC Group) to process recurring payments (if applicable for malpractice renewal verification, license  renewal verification etc.).         {WS087179v1 } 302  Exhibit B – Credentialing Requirements                    {WS087179v1 } 303  MOOD® MULTITERRITORY ACCOUNT SERVICE AGREEMENT  EXHIBIT “C” – FRANCHISEE SERVICE AGREEMENT     By executing  this Franchisee Service Agreement below,  the undersigned agrees  to be bound by  the  terms and conditions of  the Master Service Agreement dated as of            , 2021 between The Joint Corp., a Delaware corporation (“Subscriber”) and/or  (“Franchisor”) and Muzak, LLC d/b/a Mood Media (“Mood”) acting as agent for the  Servicing Suppliers listed on Exhibit “A” of the MSA, as such may be amended from time to time (the “Agreement”).  FRANCHISEE INFORMATION  Franchisee’s Trade Name:             Franchisee’s Legal Name:             Contact Name:             Phone Number:             Email Address:             Location Address:            Additional locations listed on Schedule “1” attached  Billing Address:           Billing Contact Email:             SERVICES & SERVICE EQUIPMENT  (check boxes to make selection)  For the purposes of this Franchisee Service Agreement, equipment provided by Mood and used in the delivery of the Service shall be referred to as “Service Equipment”, and  additional leased system equipment shall be referred to as “Additional System Equipment”.  MUSIC SERVICE (EXCLUDING MOOD MIX SERVICE)   $25.00 per month ‐ Core Music Programming delivered via a Digital Media Manager (“DMM”) device. Monthly updates provided via Ethernet.  DMM  Service Equipment: Harmony, or substantially similar device     Purchase $99.00 per DMM       # of DMM per Serviced Premises:             DIGITAL SIGNAGE SERVICE   $45.00 per month ‐ Digital Signage Service is delivered via Mood’s Service Equipment. Franchisee shall provide the visual content.  Additional fees apply in the  event Franchisee has Mood create or manage visual content.  Service Equipment:   Harmony, or substantially similar device     Same device as Music Service    #  of DMM per Serviced Premises:                   Purchased  ADDITIONAL SYSTEM EQUIPMENT PACKAGE   $977.00 per Package ‐ Franchisee shall purchase the following selected additional system equipment (“Additional System Equipment”):           Option 1: Three (3) Mood flush mount speakers, 1 TOA 35watt amp, wiring and labor.          Option 2: Three (3) Mood surface mount speakers, 1 TOA 35watt amp, wiring and labor.          Option 3: One (1) Mood flush mount and (2) surface mount speakers, 1 TOA 35watt amp, wiring and labor.  ASSURANCE PLAN  The Assurance Plans set forth below are further described in Section 5.  In the event no Assurance Plan is selected, then the Player Assurance or System Assurance  Complete plan (as applicable) shall apply to any leased Service Equipment or leased Additional System Equipment.  SERVICE EQUIPMENT   Player Assurance      Player Assurance Plus       Player Assurance Complete  ADDITIONAL SYSTEM EQUIPMENT   System Assurance Complete – Automatically included with leased Additional System Equipment  TERM  Franchisee hereby purchases from Mood the specified service(s) (hereinafter “Service”) for a period of thirty (30) continuous months (the “Initial Term”) from (i) the  date of installation of Equipment (if applicable) or (ii) the date of delivery of the Equipment (the “Commencement Date”*) for the location address above or any  additional locations (each a “Serviced Premises”) identified in Schedule “1”.  This Agreement shall extend and renew for further one (1) month periods (each a  “Renewal Term”) under the same terms and conditions without further notice unless either party gives written notice of its intent to terminate this Agreement not  less than ninety (90) or more than two‐hundred seventy (270) days before the end of the then‐current term.  In such event, the termination shall become effective at  the expiration of the then‐current term.    *In the event Equipment was previously installed, the Commencement Date shall start from the date this Agreement is fully executed by both parties.  FEES  SUMMARY OF PRICING Franchisee agrees to pay as provided in the boxes below for the duration of this Franchisee Service Agreement and any extension thereof, the  following monthly charges for each Serviced Premises in advance and any interim payment (equal to 1/30th of the total monthly payment per day from and including  the date of installation of equipment by Mood or date of delivery of the Service Equipment, whichever is later), plus any and all local, state or federal taxes, tariffs and  licensing fees which may hereafter be levied or increased from current levels, and are required to be paid by Mood. Time is of the essence with regard to all payments  due to Mood.  Franchisee is to pay all applicable freight or shipping charges, unless otherwise provided in Section 5.  TOTAL MONTHLY FEES  ONE‐TIME FEES  $             Monthly Service charge (“MSC”) for all Services, Service Equipment  (if applicable), and Assurance Plan (if applicable)  $             Total Service Equipment purchase price      $             Total  System Equipment purchase price  $             Other:             $              Installation by Mood OR   self‐install   $             Total monthly payment (“TMP”)  $             TOTAL ONE TIME FEES, Per Location  SPECIAL CONDITIONS:                 INVOICING AND PAYMENT OPTIONS  Billing Frequency: Franchisee elects to pay monthly recurring charges in advance of each:,   year      quarterly or     month      Invoice Delivery Options: Franchisee elects:    Paperless via Online Payment Portal ‐ http://ireceivables.moodmedia.com    paper invoice sent by mail   3rd Party Portal Management e.g. Service Channel, Ariba. (per location Admin Fee applies)    Automatic Email in PDF format sent by to:                                             A $5.00 service fee will be applied to each payment.     Payment Options: By Checking one of the automatic payment options below, Franchisee hereby authorizes Mood to deduct payments due under this Agreement  the first business day of the month.    automatic credit card charge (Visa, MasterCard or Discover) or    automatic bank draft (EFT‐ACH)  Franchisee agrees to provide ACH or Credit Card information by:     Online entry ‐ http://ireceivables.moodmedia.com, or   Secure line phone call. Best time to contact:   Morning    Afternoon    





 






  {WS087179v1 } 304  OR       Submit payment to remit address: Remit to address: P.O. Box 71070 Charlotte, NC 28272‐1070, or other such address required by Mood from time to time.  The person executing this Franchisee Service Agreement on behalf of Franchisee, by such execution, warrants and represents that he/she has the authority to execute this  Franchisee Service Agreement on behalf of Franchisee, and intends to be bound by this Franchisee Service Agreement and the Agreement. Franchisee (including its owners  individually) shall  indemnify and hold harmless Franchisor,  its subsidiaries, affiliates, predecessors, successors and assigns, and each of their respective officers, directors  and employees, harmless from and against any and all  loss,  liability, claims, demands or suits (including, without  limitation, reasonable attorneys’ fees, court and expert  costs, and expenses) which arise out of: (i) this Franchisee Service Agreement, the Agreement, or the breach of any of the representations, warranties or agreements made  by Franchisee in this Franchisee Service Agreement or the Agreement (including, without limitation, damages caused by any violations by law by Franchisee); (ii) disclosure  to an unauthorized party of  the Confidential  Information; or  (iii)  the alleged negligence, misconduct, error or omission of Franchisee,  its employees, agents, affiliates,  assigns, independent contractors, officers, directors or principals. In the event of any conflict between the terms and conditions of this Franchisee Service Agreement and  the Agreement, the Agreement controls.   Complete terms and conditions of this Franchisee Service Agreement  include any and all terms and conditions  included  in the  Service Agreement, which are incorporated herein by reference, and may be reviewed in the Agreement upon request.    Franchisee:        Supplier:            By:        By:  As Agent for the Servicing Music Suppliers        Title:              Title:             Address:              Address:                                             {WS087179v1 } 305  SCHEDULE “1” TO SERVICE AGREEMENT  FRANCHISEE’S SERVICED PREMISES    During  the  Initial  Term  or  any  Renewal  Term  and  subject  to  the  terms  and  conditions  of  this Agreement,  Franchisee may  request that the Service be provided at additional Franchisee locations (“Additional Serviced Premises”) according to the same  terms set forth in this Agreement by providing Mood with prior written or emailed notice listing the address, contact name, and  telephone number for such Additional Serviced Premises.  In addition, Franchisee agrees that regardless of whether Franchisee  provides Mood with such notice, the Additional Serviced Premises shall be deemed added to this Schedule “1” at the time the  Franchisee accepts delivery of any equipment or Mood commences installation of any equipment or Service at any Additional  Serviced Premises, whichever occurs first.    List of Serviced Premises                 {WS087179v1 } 306        {WS087179v1 } 307      





 






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  {WS087179v1 } 324        {WS087179v1 } 325  EXHIBIT L    FORM OF TRANSFER AGREEMENT   AND GENERAL RELEASE AGREEMENT                              {WS087179v1 } 326  THE JOINT CORP.  TRANSFER AGREEMENT  (License #_______)    THIS TRANSFER AGREEMENT (the “Agreement”) is made and entered into and effective as of the    day of    , 20__ (“the Effective Date”), by and between THE JOINT CORP., a Delaware  corporation (“Franchisor”), and      (“Assignor” or “Franchisee”), and each undersigned  owner of Assignor/Franchisee and his or her spouse (individually, a “Assignor or Franchisee Owner,” and  collectively, the “Assignor or Franchisee Owners”), and      (“Assignee”), and each  undersigned owner of Assignee and his or her spouse (individually, an “Assignee Owner,” and collectively, the  “Assignee Owners”) (collectively, Franchisor, Franchisee/Assignor, Franchisee/Assignee Owners, Assignee, and  Assignee Owners are referred to hereinafter as the “Parties”).    Recitals    WHEREAS, Franchisor and Franchisee previously entered into that certain Franchisee Agreement dated       and any and all addenda thereto (collectively the “FA”), granting to Franchisee that  certain The Joint Corp. franchise in       (“Location”), and  referred to as License  #   (hereinafter the “Franchise” or “License # ”);    WHEREAS, the FA provides as follows with respect to the Transfer (as defined below) of the FA, the  Franchise, or any interest therein:    a. Section 14.4 of the FA states that any Transfer (as defined below) of the Franchisee’s interest in  the FA or of Franchisee’s rights or privileges under the FA must be approved by Franchisor in writing  before such Transfer may be made or become effective;    b. Section 14.5 of the FA sets forth certain terms and conditions that must be complied with, or that  Franchisor may require be complied with, before any Transfer may be made or become effective; and    WHEREAS, Franchisee and/or each undersigned Franchisee Owner wish(es) to Transfer (as set forth in  Section 14 of the FA) to Assignees the following interest (the “Transferred Interest”):                                 WHEREAS, Franchisor is willing to consent to the above Transfer of the Transferred Interest, and the  Parties desire that the Transfer be made in accordance with the following terms and conditions;    NOW, THEREFORE, in consideration of the mutual agreements, covenants and undertakings herein  contained and other valuable consideration, the adequacy of which is acknowledged by all Parties, the Parties  hereby agree as follows:    1. Recitals. The above recitals are hereby incorporated into and made part of this Agreement.    2. Consent to Transfer. Franchisor hereby consents to the Transfer of the Transferred Interest as  described in the Recitals.  The following conditions apply to the transfer:  A. The Franchisor represents and warrants that the conditions for approval of Transfer as set  forth in Section 14.5 of the FA, except to the extent such requirements have been otherwise addressed by the  Parties, have been fully and completely satisfied to Franchisor’s satisfaction.     B. Notwithstanding the foregoing, the Assignor and Assignee understand that there are three  options with respect to the amount of the transfer fee (“the Transfer Fee”) that must be paid before the Transfer will  be approved, and before Franchisor will countersign this Agreement.  The option selected shall affect the rights of    {WS087179v1 } 327  the Assignee.  The three options available are:       i. Option 1: Payment of a Transfer Fee equal to 75% of the then-current franchise fee  for a The JointTM Franchise.       ii. Option 2: Payment of a Transfer Fee of $15,000.        iii. Option 3: Payment of a Transfer Fee of $15,000, plus a pro-rated renewal fee  added to get to a 10 year term (rounded to the nearest month).         C. The rights and obligations of the Assignee based on the amount of the Transfer Fee paid  shall be as follows:       i. If Option 1 is selected, the Assignee shall assume the existing FA, and the  Assignee shall have the rights of the Assignor for the remaining term of FA.  For example, if the initial term of the  FA commenced on January 1, 2010, the FA would expire on December 31, 2019, and the terms of renewal under  the original FA would apply.         ii. If Option 2 is selected, the Assignee would be required to execute the Franchisor’s  current form of Franchise Agreement, but the remaining term under the new franchise agreement (“New FA”)  would be the same as the term of the original FA.  For example, if the initial term of the original FA commenced on  January 1, 2010, the New FA would expire on December 31, 2019, but the terms of renewal would be governed by  the New FA.         iii. If Option 3 is selected, the Assignee would be required to execute a New FA, and  the term of the New FA would be 10 years from the effective date of the New FA.    3. Release. Franchisee and/or each undersigned Franchisee Owner, and their present or former  affiliated entities, officers, directors, shareholders, partners, members, employees, contractors, agents,  predecessors, successors, assigns, attorneys, representatives, heirs, personal representatives and any spouses of  each, as well as all other persons, firms, corporations, limited liability companies, associations or partnerships or  other affiliated entities claiming by or through them (the “Releasing Entities”), hereby fully release Franchisor and  its present or former affiliated entities, and their respective officers, directors, shareholders, partners, members,  employees, contractors, agents, predecessors, successors, assigns, attorneys, representatives, heirs, personal  representatives and any spouses of each, as well as all other persons, firms, corporations, limited liability  companies, associations or partnerships or other affiliated entities claiming by or through it (the “Released  Entities”) from any and all liabilities, claims, demands, debts, damages, obligations and causes of action of any  nature or kind, whether presently known or unknown, which the Releasing Entities may have against the Released  Entities, whether arising prior to or after the date this Agreement is executed, and which are related to or arise out  of the Transferred Interest, License # , or the FA.        4. Non-Competition; Non-Solicitation; Confidentiality.      A. Definitions.  Wherever used in this Section 5, the term “Franchisor” shall refer to  Franchisor and any affiliate, subsidiary, or any successor or assign of Franchisor.  Wherever used in this Section,  the phrase “directly or indirectly” includes, but is not limited to, acting, either personally or as principal, owner,  shareholder, employee, independent contractor, agent, manager, partner, joint venturer, consultant, or in any other  capacity or by means of any corporate or other device, or acting through the spouse, children, parents, brothers,  sisters, or any other relatives, friends, trustees, agents, or associates of any of the undersigned parties.  Wherever  used in this Section, the term “employees” shall refer to employees of Franchisor; any affiliate, subsidiary, or any  successor or assign of Franchisor; and any franchisee of Franchisor existing as of the date of this Agreement and, to  the extent allowable by law, any other person that has been an employee (as defined above) in the twelve (12)  months preceding the date of this Agreement.  Whenever used in this Section, the term “Confidential Information”  





 






  {WS087179v1 } 328  shall be defined as provided in Section 9.1 of the FA, which provisions are hereby incorporated by reference.    B. Consideration.  The undersigned Parties acknowledge that consideration for this  Agreement has been provided and is adequate.  The consideration includes, but is not limited to, the granting of the  Franchise to Franchisee and/or each undersigned Owner, and Franchisor’s consent to the Transfer of the  Transferred Interest as provided in this Agreement.      C. Need for this Agreement.  The undersigned Parties recognize that in the highly competitive  business in which Franchisor and its affiliates and franchisees are engaged, preservation of Confidential  Information is crucial and personal contact is important in securing new franchisees and employees, and retaining  the goodwill of present franchisees, employees, customers, and suppliers.  Personal contact is a valuable asset and  is an integral part of protecting the business of Franchisor.  Franchisee and/or each undersigned Owner recognize  that it has had substantial contact with Franchisor’s employees, customers, and suppliers and Confidential  Information.  For that reason, Franchisee and/or each undersigned Owner may be in a position to take for his or her  benefit the Confidential Information and goodwill Franchisor has with its employees and Confidential Information  now or in the future.  If Franchisee and/or each undersigned Owner, after the Transfer of the Transferred Interest as  provided in this Agreement, takes advantage of such Confidential Information or goodwill for Franchisee’s and/or  each undersigned Owner’s own benefit, then the competitive advantage that Franchisor has created through its  efforts and investment will be irreparably harmed.      D. Non-Competition with Franchisor.  Franchisee and/or each undersigned Owner of  Franchisee agrees that for twenty-four (24) months following the date of this Agreement, neither Franchisee, nor  any Owner, nor any member of Franchisee’s or an Owner’s immediate family will have any direct or indirect  interest (e.g., through a spouse) as a disclosed or beneficial owner, investor, partner, director, officer, employee,  consultant, representative or agent, or in any other capacity, in any Competitive Business located or operating: (a)  within twenty-five (25) miles of the Franchisee’s current location(s); or (b) within twenty-five (25) miles of any  The Joint Corp. franchise in operation or development on the date of this Agreement.  The term “Competitive  Business” means any business which derives more than Ten Thousand and No/100 Dollars ($10,000.00) of revenue  per year from the performance of chiropractic or related services, or any business which grants franchises or  licenses to others to operate such a business, other than a The Joint Corp. franchise operated under a franchise  agreement with us.    E. Intentionally Omitted.    F. Non-Solicitation of Franchisor’s Customers.  Franchisee and/or each undersigned Owner  agrees that for twelve (12) months after the date of this Agreement, it will not directly or indirectly: (a) induce,  canvas, solicit, or request or advise any customers of Franchisor, the Franchise, or any The Joint Corp. franchise to  become customers of any person, firm, or business that competes with any business of Franchisor, the Franchise, or  any The Joint Corp. franchise; or (b) induce, request or advise any customer of Franchisor, the Franchise, or any  The Joint Corp. franchise to terminate or decrease such customer’s relationship with Franchisor, the Franchise, or  any The Joint Corp. franchise; or (c) disclose to any other person, firm, partnership, corporation or other entity, the  names, addresses or telephone numbers of any of the customers of Franchisor, the Franchise, or any The Joint Corp.  franchise, except as required by law.    G. Confidential Information.  Franchisee and/or each undersigned Owner agrees at all times  following the date of this Agreement, to hold the Confidential Information in the strictest confidence and not to use  such Confidential Information for Franchisee’s and/or each undersigned Owner’s personal benefit, or the benefit of  any other person or entity other than Franchisor, or disclose it directly or indirectly to any person or entity without  Franchisor’s express authorization or written consent.  Franchisee and each undersigned Owner fully understand the  need to protect the Confidential Information and all other confidential materials and agree to use all reasonable care  to prevent unauthorized persons from obtaining access to Confidential Information at any time.    5. Subordination.  Franchisee and/or each undersigned Owner and Assignee each agrees that all of  Assignee’s obligations to make any installment payments to or for the benefit of Franchisee and/or an undersigned    {WS087179v1 } 329  Owner in connection with the Transfer of the Transferred Interest as provided under this Agreement shall be  subordinate to Assignee’s obligations under the FA or any New FA (as defined below) to pay to us or our  affiliates any fees and payments provided for therein.    [PICK ONE OF OPTIONS BELOW BASED ON WHAT THEY SELECT IN SECTION 2.B.]     [6. No New FA. Assignee agrees that in connection with the Transfer of the Transferred Interest  to it, Assignee shall be bound by all of the terms and conditions of the existing FA for License #____ and that a  new FA will not be executed by the Assignee. As such, any and all deadlines in the FA shall remain  unchanged. Assignee will also be bound by the terms of any and all addenda to the FA, which are attached as  Exhibit A hereto.  Each principal owner of the Assignee (“Assignee Owner”) shall execute the Guaranty and  Assumption of Obligations in the form attached as Exhibit B hereto. The executed Guaranty and Assumption  of Obligations shall be submitted to Franchisor with an executed copy of this Agreement.]      OR     [6. New FA.  Assignee agrees that in connection with the Transfer of the Transferred Interest to it,  Assignee shall sign a New FA along with all applicable exhibits, including but not limited the Guaranty and  Assumption of Obligations.]      7. Guaranty of Obligations. In consideration of, and as an inducement to, the execution of this  Agreement by Franchisor, each of the undersigned Assignee Owners hereby personally and unconditionally  guarantees to Franchisor and its successors and assigns that the Assignee Owners will punctually pay and perform  each and every undertaking, agreement and covenant of Assignees set forth in the FA; and agrees to be personally  bound by, and personally liable for the breach of, each and every provision in the FA, including without  limitation, monetary obligations, the obligations to take or refrain from taking certain actions and arbitration of  disputes. Each of the undersigned Assignee Owners waives (1) protest and notice of default, demand for payment  or nonperformance of any obligations guaranteed by this Section 8; (2) any right the Assignee Owners may have  to require that an action be brought against Franchisor or any other person as a condition of the Assignee Owners’  liability; (3) all right to payment or reimbursement from, or subrogation against, Franchisor which Assignee  Owners may have arising out of this guaranty of Assignee; and (4) any and all other notices and legal or equitable  defenses to which Assignee Owners may be entitled in its capacity as guarantor. Each of the undersigned Assignee  Owners consents and agrees that (1) its direct and immediate liability under this Section shall be joint and several;  (2) it will make any payment or render any performance required under the FA on demand if Assignee fails or  refuses to do so when required; (3) its liability will not be contingent or conditioned on our pursuit of any  remedies against Assignees or any other person; (4) its liability will not be diminished, relieved or otherwise  affected by any extension of time, credit or other indulgence which Franchisor may from time to time grant to  Assignee or to any other person, including without limitation, the acceptance of any partial payment or  performance, or the compromise or release of any claims; and (5) the guaranty under this Section will continue  and be irrevocable during the term of the FA and afterward for so long as Assignee has any obligations under the  FA. If Franchisor is required to enforce the guaranty provided for under this Section in a judicial or arbitration  proceeding, and prevail in such proceeding, then each of the undersigned Assignee Owners agrees that Franchisor  will be entitled to reimbursement of its costs and expenses, including, but not limited to, reasonable accountants’,  attorneys’, attorneys’ assistants’, arbitrators’ and expert witness fees, costs of investigation and proof of facts,  court costs, other litigation expenses and travel and living expenses, whether incurred prior to, in preparation for  or in contemplation of the filing of any such proceeding. If Franchisor is required to engage legal counsel in  connection with any failure by any undersigned Assignee Owner to comply with the guaranty provisions of this  Section, then the Assignee Owners shall reimburse Franchisor for any of the above-listed costs and expenses  incurred by Franchisor.     8. Breach. The Parties hereby agree that each of the matters stated herein are important, material,  and confidential, and substantially affect the effective and successful conduct of the business of Franchisor and its  reputation, and goodwill. Any breach of the terms of this Agreement is a material breach of this Agreement, which  will result in substantial and irreparable injury to Franchisor, for which the breaching Party may be preliminarily    {WS087179v1 } 330  and permanently enjoined and for which the breaching Party shall also pay to Franchisor all damages (including,  but not limited to, compensatory, incidental, consequential and lost profits damages) which arise from the breach,  together with interest, costs and Franchisor’s reasonable attorneys’ fees (through final unappealable judgment) to  enforce this Agreement. This Agreement does not limit any other remedies available at law or in equity available  to Franchisor.    9. No Waiver. Franchisor may waive a provision of this Agreement only in writing executed by an  authorized representative. No Party shall rely upon any oral representations as to a waiver of any provision of this  Agreement. No waiver by a Party of a breach by another Party of any provision of this Agreement shall operate or  be construed as a waiver of any subsequent breach by the breaching Party.    10. Assignment. This Agreement is fully transferable by Franchisor. Franchisee and/or each  undersigned Franchisee Owner, Assignee and Assignee Owner shall not assign, convey, sell, delegate, or  otherwise transfer this Agreement or any right or duty hereunder without obtaining Franchisor’s prior written  consent.  11. Binding Agreement. This Agreement shall be binding upon the Parties’ heirs and legal  representatives. This Agreement shall be enforceable by the successors and assigns of Franchisor, any person or  entity which purchases substantially all of the assets of Franchisor, and any subsidiary, affiliate or operation  division of Franchisor.    12. Headings. The paragraph headings of this Agreement are not a substantive part of this  Agreement and shall not limit or restrict this Agreement in any way.    13. Choice of Law and Venue. This Agreement shall be construed in accordance with and governed  for all purposes by the laws of Arizona. If any action or proceeding shall be instituted by any Party, or any  representative thereof, all Parties and their representatives hereby consent and will submit to the jurisdiction of,  and agree that venue is proper in Maricopa County, State of Arizona.    14. Severance and Reformation. In case any one or more of the provisions or restrictions contained  in this Agreement, or any part thereof, shall, for any reason, be held to be invalid, illegal or unenforceable in any  respect, such invalidity, illegality, or unenforceability shall not affect any other provisions or restrictions of this  Agreement. In case any one or more of the provisions or restrictions contained in this Agreement shall, for any  reason, be held to be unreasonable, improper, overbroad or unenforceable in any manner, it is agreed that they are  divisible and separable and should be valid and enforceable to the extent allowed by law. The intention of the  Parties is that Franchisor shall be given the broadest protection allowed by law with respect to this Agreement.    15. Entire Agreement. No change, addition, deletion or amendment of this Agreement shall be valid  or binding upon any Party unless in writing and signed by the Parties. Insofar as matters within the scope of this  Agreement are concerned, this Agreement is the entire Agreement between the Parties and replaces and  supersedes all prior agreements and understandings pertaining to the matters addressed in this Agreement. There  are no oral or other agreements or understandings between the Parties affecting this Agreement.    16. Counterparts. This Agreement may be executed in any number of counterparts, all of which shall  be deemed to constitute one and the same instrument, and each counterpart shall be deemed an original.      17. Opportunity to Seek Independent Advice. The undersigned Parties recognize that this  Agreement is an important document that affects their legal rights. For this reason, the Parties may wish to seek  independent legal advice before accepting the terms stated herein. The undersigned Parties acknowledge that they  have had an opportunity to seek such independent legal advice. They acknowledge that they have read and  understand the provisions contained herein and acknowledge receipt of a copy of this Agreement.          {WS087179v1 } 331                        [Signatures Appear on the Following Page]   





 






  {WS087179v1 } 332  IN WITNESS WHEREOF, the Parties hereto affix their signatures and execute this Agreement  as of the day and year first above written.    FRANCHISOR:    THE JOINT CORP., a Delaware corporation        By: _       Its: _        ASSIGNOR/FRANCHISEE:                By:       Print Name:      Title: _       ASSIGNEE:              By:       Print Name:      Title: _           {WS087179v1 } 333  ASSIGNOR/FRANCHISEE OWNERS:        By:       Print Name:        By:       Print Name:        ASSIGNEE OWNERS:        By:       Print Name:        By:       Print Name:            {WS087179v1 } 334  EXHIBIT A  TO TRANSFER AGREEMENT    FRANCHISE AGREEMENT AND ADDENDA (IF ANY)      (Attached)                                              {WS087179v1 } 335  EXHIBIT B  TO TRANSFER AGREEMENT    GUARANTY AND ASSUMPTION OF OBLIGATIONS    (If Assuming Existing Franchise Agreement)                                                                           





 






  {WS087179v1 } 336  GUARANTY AND ASSUMPTION OF OBLIGATIONS    (LICENSE #________)    In consideration of, and as an inducement to, the execution of the Transfer Agreement dated       , 20___, by and between The Joint Corp., a Delaware corporation (“us”),      , (“Assignor”), and       (“Assignee”) for relating to the Franchise  Agreement dated     , and all addenda thereto (collectively the “FA”), each of the  undersigned owners of the Assignee and their respective spouses (the “Assignee Owners” or “you”), hereby  personally and unconditionally agree to perform and keep during the terms of the FA, each and every covenant,  obligation, payment, agreement, and undertaking on the part of Assignee contained and set forth in the FA. Each  of you agree that all provisions of the FA relating to the obligations of Assignee, including, without limitation, the  covenants of confidentiality and non-competition and other covenants set forth in the FA, shall be binding on you.      Each of you waives (1) protest and notice of default, demand for payment or nonperformance of any  obligations guaranteed by this Guaranty; (2) any right you may have to require that an action be brought against  Assignee or any other person as a condition of your liability; (3) all right to payment or reimbursement from, or  subrogation against, the Assignee which you may have arising out of your guaranty of the Assignee’s obligations;  and (4) any and all other notices and legal or equitable defenses to which you may be entitled in your capacity as  guarantor.      Each of you consents and agrees that (1) your direct and immediate liability under this Guaranty shall be  joint and several; (2) you will make any payment or render any performance required under the FA on demand if  Assignee fails or refuses to do so when required; (3) your liability will not be contingent or conditioned on our  pursuit of any remedies against Assignee or any other person; (4) your liability will not be diminished, relieved or  otherwise affected by any extension of time, credit or other indulgence which we may from time to time grant to  Assignee or to any other person, including without limitation, the acceptance of any partial payment or  performance, or the compromise or release of any claims; and (5) this Guaranty will continue and be irrevocable  during the term of the FA and afterward for so long as the Assignee has any obligations under the FA.     If we are required to enforce this Guaranty in a judicial or arbitration proceeding, and prevail in such  proceeding, we will be entitled to reimbursement of our costs and expenses, including, but not limited to,  reasonable accountants’, attorneys’, attorneys’ assistants’, arbitrators’ and expert witness fees, costs of  investigation and proof of facts, court costs, other litigation expenses and travel and living expenses, whether  incurred prior to, in preparation for or in contemplation of the filing of any such proceeding. If we are required to  engage legal counsel in connection with any failure by you to comply with this Guaranty, you agree to reimburse  us for any of the above-listed costs and expenses incurred by us.         {WS087179v1 } 337  This Guaranty may be executed in counterparts, all of which shall be deemed to constitute one and the  same instrument, and each counterpart shall be deemed an original.    This Guaranty is now executed as of the Agreement Date.    ASSIGNEE OWNER: ASSIGNEE OWNER’S SPOUSE:                    Print Name:       Print Name:             ASSIGNEE OWNER: ASSIGNEE OWNER’S SPOUSE:                      Print Name:       Print Name:             {WS087179v1 } 338  GENERAL RELEASE AGREEMENT      THIS GENERAL RELEASE AGREEMENT (“Release”) is made and entered into this ______ day of  _____________, 20__, by and between The Joint Corp., a Delaware corporation (“Franchisor”), and  _________________________________, a _______________ corporation/limited liability company/partnership  (circle one) (“Franchisee”), and each owner of Franchisee and his or her spouse (individually, an “Owner,” and  collectively, the “Owners”) (collectively, Franchisor, Franchisee, and Owners are referred to hereinafter as the  “Parties”).    WITNESSETH    WHEREAS, the Parties previously entered into that certain Franchise Agreement dated  _________________, 20___ (the “Agreement”), granting Franchisee the right to operate a Franchise Business of  Franchisor (“Clinic”) for a specific Term (as defined in the Agreement); and    WHEREAS, Franchisee desires to renew the Agreement for an additional Term (as defined in the  Agreement); and    WHEREAS, Section 2.4(c) of the Agreement requires Franchisee and each of its Owners and their  respective spouses to execute, in favor of Franchisor and its officers, directors, agents, and employees, and  Franchisor’s affiliates and their officers, directors, agents, and employees, as a condition to renew the Agreement, a  general release from liability of all claims that Franchisee, its Owners, and their respective spouses may have  against Franchisor, its affiliates, and their respective owners, officers, directors, employees, and agents; and    WHEREAS, the Parties desire to enter into this Release to comply with the requirements of the Agreement  and preserve Franchisee’s eligibility to renew the Agreement.    NOW, THEREFORE, in consideration of the mutual agreements contained herein and other valuable  consideration, the Parties hereby agree as follows:    1. Recitals.  The foregoing Recitals are incorporated into and made part of this Release.      2. Release.  Franchisee, each Owner and his or her spouse, and their present or former affiliated  entities, officers, directors, shareholders, partners, members, employees, contractors, agents, predecessors,  successors, assigns, attorneys, representatives, heirs, personal representatives and any spouses of each, as well as all  other persons, firms, corporations, limited liability companies, associations or partnerships or other affiliated  entities claiming by or through them (the “Releasing Entities”), hereby fully release Franchisor and its present or  former officers, directors, shareholders, partners, members, employees, contractors, agents, predecessors,  successors, assigns, attorneys, representatives, heirs, personal representatives and any spouses of each, and  Franchisor’s affiliates and their respective present or former officers, directors, shareholders, partners, members,  employees, contractors, agents, predecessors, successors, assigns, attorneys, representatives, heirs, personal  representatives and any spouses of each, as well as all other persons, firms, corporations, limited liability  companies, associations or partnerships or other affiliated entities claiming by or through Franchisor (the “Released  Entities”) from any and all liabilities, claims, demands, debts, damages, obligations and causes of action of any  nature or kind, whether presently known or unknown, which the Releasing Entities may have against the Released  Entities as of the date this Release is executed.       3. Miscellaneous.  A. This Release contains the entire agreement and representations between the Parties hereto  with respect to the subject matter hereof.  This Release supersedes and cancels any prior understanding or  agreement between the parties hereto whether written or oral, express or implied.  No modifications or amendments  to this Release shall be effective unless in writing, signed by all Parties.     {WS087179v1 } 339  B. In the event any provision hereof, or any portion of any provision hereof shall be deemed  to be invalid, illegal or unenforceable, such invalidity, illegality, or unenforceability shall not affect the remaining  portion of any provision, or of any other provision hereof, and each provision of this Release shall be deemed  severable from all other provisions hereof.    C. This Release shall be governed by the laws of the State of Arizona.  Any litigation or court  action arising under or related to this Release shall be filed in state or federal court in Maricopa County, State of  Arizona.    D. In the event a court action is brought to enforce or interpret this Release, the prevailing  Party in that proceeding or action shall be entitled to reimbursement of all of its legal expenses, including, but not  limited to, reasonable attorneys’ fees and court costs incurred.  The prevailing Party shall be entitled to  reimbursement of all such expenses both in the initial proceeding or action and on any appeal therefrom.  E. This Release is binding on the Parties hereto and their respective successors, heirs,  beneficiaries, agents, legal representatives, and assigns, and on any other persons claiming a right or interest  through the Parties.  F. This Release may be executed in any number of counterparts, all of which shall be deemed  to constitute one and the same instrument, and each counterpart shall be deemed an original.  





 






  {WS087179v1 } 340  IN WITNESS WHEREOF, the Parties hereto affix their signatures and execute this Release as of the day  and year first above written.    FRANCHISOR:    THE JOINT CORP.  A Delaware corporation              By:        Its:            FRANCHISEE:                         By:        Title:            OWNERS:      _______________________________  Signature of Owner  Owner’s Residential Address:    _______________________________  Owner's %  Ownership:    ______________________________  Printed/Typed Name of Owner    _______________________________    _______%      ______________________________  Signature of Owner's Spouse  Owner’s Title/Position with Franchisee:    _______________________________    _______________________________  Printed/Typed Name of Spouse      Date: ____________________, 200__    [The remainder of this page is intentionally left blank]             {WS087179v1 } 341      EXHIBIT M    LETTER OF INTENT      {WS087179v1 } 342  LETTER OF INTENT FOR A THE JOINT CHIROPRACTIC FRANCHISE    Dear Prospective Franchisee:    Thank you for your interest in The Joint Chiropractic®.  This Letter of Intent (“LOI”) is a binding agreement  between you (as identified below) and The Joint Corp., a Delaware corporation d/b/a The Joint Chiropractic (“we”.  “us”, “our”, or “The Joint”)).  The terms and conditions of this LOI are as follows:    1.  With the signing of this LOI you will pay the sum of ten thousand dollars, $10,000 (Initial Application Fee  “IAF”).      If we grant final approval to your completed application for a The Joint Chiropractic franchise and you  later enter into a Franchise Agreement with us, then we will credit your entire IAF toward any up-front fees  due from you to us under that Franchise Agreement. Otherwise, the IAF is nonrefundable.  The IAF is fully  earned (except only as set forth in Section 3(b) below) as a result of the time, energy and expertise devoted  to you and which would otherwise be devoted to applicants or current franchisees seeking to purchase one  of our The Joint Chiropractic franchises.    2.  You are not permitted to sign this LOI or pay to us the IAF until after fourteen (14) calendar days from the  date on which you received our Franchise Disclosure Document (“FDD”).  After you sign this LOI, you  may deliver to us (or to our representative): (a) the $10,000 IAF check made payable to “The Joint  Chiropractic”, and b) your signed and dated copy of this LOI.    3.  Upon our counter-signature of this LOI and acceptance of your IAF, we will process your completed  Franchise Application Package.  We will promptly thereafter notify you in writing as to which of the  following applies:    a. Your application is rejected upon initial review.  If this occurs, we will promptly refund to you  your entire IAF.    b. We will likewise refund to you your entire IAF if, after we notify you that your application is  preliminarily approved, we inform you that your application did not receive final approval.  However, if  your failure to receive a business loan from a prospective lender that you identified then in order for you to  receive a refund of your entire IAF under this provision, the following must have occurred.  Namely you:  (i) notified us if your written loan denial(s); and (ii) applied to, and received written denials from a  maximum of three (3) prospective lenders that are identified for you by us.    4.  Within one hundred and eighty (180) days after the executed date of this Agreement, you must:    a. Locate, submit and receive our acceptance of, and secure (e.g., sign a lease) a suitable site at  which to operate a The Joint Chiropractic location (a “Clinic”); and    b. Sign our then-current form of the Franchise Agreement and pay the then current initial fees  under the Franchise Agreement (provided that you must sign that agreement and pay the required fees  thereunder no later than fourteen (14) calendar days after you sign a lease agreement for a The Joint  Chiropractic Clinic according to the paragraph above).    If you do not sign a lease agreement for a The Joint Chiropractic franchise within one hundred and eighty  (180) days after you sign this Agreement, you must provide us with a written request to extend your site  selection due date.  The request must state: (i) that you anticipate a delay; (ii) the reasons you believe are  causing or have caused the delay; (iii) the efforts that you are making to proceed with securing the site for  the franchise; and (iv) a future date by which you expect to sign a lease agreement for the franchise.  In  considering the request, we will not unreasonably withhold or delay our consent to an extension period that  you have been diligently working in good faith to secure a site for the franchise.    {WS087179v1 } 343    5.  You must obtain our written acceptance for a The Joint Chiropractic Clinic’s proposed site before signing  any lease, sublease, or other document for the site.  We will not reasonably withhold our approval of a site  that meets our criteria for demographic characteristics; traffic patterns; parking; character of  neighborhoods; competition from, proximity to, and nature of other businesses; other commercial  characteristics; and the proposed site’s size, appearance, and other physical characteristics.  We will review  your proposed site location for the franchise after we receive the complete site report and other materials  we request.    6.  If we recommend a proposed site for the Clinic or give you any information regarding the proposed site,  you acknowledge that this is not a representation or warranty of any kind, expressed or implied, of the  proposed site’s suitability for a The Joint Chiropractic Clinic or for any other purpose.  Our  recommendation indicates only that we believe that the site meets our then acceptable criteria.  We are not  responsible if a site we recommend does not meet your expectations.    7.  We have the right to review and accept the terms of any lease, sublease, for the site before you sign it.  Our  review and acceptance of the lease or sublease is not a guarantee or warranty, expressed or implied, of the  success or profitability of a The Joint Chiropractic Clinic operated at the site.  Our review and acceptance  indicates only that we believe that the site and lease terms meet our then acceptable criteria and includes  the necessary lease provisions we require.    8.  Upon our acceptance of a proposed site, you will execute the Franchise Agreement in the form delivered to  you.    9.  This LOI does not create nor promise to you a The Joint Chiropractic franchise.  You would only acquire  such franchise rights if and when we and you were to enter into a Franchise Agreement.    10.  If we approve your application, we may possibly share with you certain of our proprietary and confidential  training materials prior to your entering into a franchise agreement with us.  If this occurs, you understand  and herby agree that if you do not for whatever, reason enter into a franchise agreement with us, you will  not: (i) use these training materials for any non-The Joint Chiropractic purpose, and (ii) disclose those  proprietary and confidential training materials to anyone other than your co-applicants (if any), your  employees that would work at your franchised Clinic (if any), and your professional advisors (e.g. attorney,  accountant).    11.  Your rights under this LOI are personal to you and may not be sold, transferred, assigned pledged or  encumbered to any third party.    12.  We may terminate this LOI at any time prior to the LOI “Conclusion Date” by providing written notice to  you: (a) if we learn that you have been made false, misleading, inaccurate or incomplete statements to us or  to any of our representatives in the course of any communication or application submitted to us; or (b) have  received or relied upon any representations by us or by any of our authorized representatives that are  contrary to the terms and conditions of this LOI or of the FDD.    13.  By your execution of this LOI, you promise to us that you:  (a) had full opportunity to review this LOI, the  Initial Application Fee and the FDD with your professional advisors before signing; (b) are signing this  LOI after having made such independent investigation of us and our operations as you desire; and (c) have  not received nor relied upon any representations by us or by any of our authorized representatives that are  contrary to the terms and conditions of this LOI or of the FDD.     14.  This Agreement is neither an offer by us nor a contract for the acquisition of a franchise, license, or other  rights.  Only the execution of the Franchise Agreement by you and us will bind you and us to a franchise  relationship.    





 






  {WS087179v1 } 344      15. You shall indemnify and hold harmless The Joint, its subsidiaries, affiliates, predecessors, successors and  assigns, and each of their respective officers, directors and employees, harmless from and against any and  all loss, liability, claims, demands or suits (including, without limitation, reasonable attorneys’ fees and  expenses) which arise out of: (i) the breach of this LOI or any of the representations, warranties or  agreements made by you in this LOI (including, without limitation, damages caused by any violations by  law by you); or (ii) the alleged negligence or intentional misconduct of you, your employees, agents,  affiliates, assigns, independent contractors, officers, directors or principals.    16. This LOI and the rights and obligations of the parties hereto shall be governed by and construed in  accordance with laws of the State of Arizona, without giving effect to the principles thereof relating to the  conflicts of laws.    17. All notices, requests, consents, approvals, agreements, authorizations, waivers, and other communications  required or permitted under this LOI shall be in writing and shall be deemed given when sent by email or  delivered by hand to the addresses of the parties, or one or more of the active and customary email  addresses used by, and exchanged between, the parties).    18. Notwithstanding any limited rights granted in this LOI, The Joint shall retain its sole and absolute property  and ownership rights to all forms of proprietary rights, titles, interests, and ownership relating to patents,  copyrights, trademarks, trade dresses, trade secrets, knowhow, mask works, droit moral (moral rights), and  all similar rights of every type that may exist now or in the future in any jurisdiction, including without  limitation all applications and registrations therefore.      19. Each party shall comply in all respects with all applicable legal requirements governing the duties,  obligations, and business practices of that party and shall obtain any permits or licenses necessary for its  operations. Neither party shall take any action in violation of any applicable legal requirement that could  result in liability being imposed on the other party.    20. You shall have no right to use The Joint’s name, logos or trademarks or otherwise promote or publicize any  relationship with The Joint or any benefits The Joint has or may derive from this Agreement, without  obtaining prior express written consent from The Joint’s legal department. Any provisions that contradict or  conflict with the terms of this section shall be wholly void and unenforceable.    21. This LOI may be executed in any number of counterparts, each of which will be deemed an original, but all  of which taken together shall constitute one agreement between the Parties. If any provision of this LOI is  held by a court of competent jurisdiction to be contrary to applicable law, then the remaining provisions of  this LOI shall remain in full force and effect. The captions used herein are inserted only as a matter of  convenience and for reference and in no way define, limit, or describe the scope or the intent of any section  or paragraph hereof. This LOI represents the entire agreement between the parties with respect to its subject  matter hereto, and there are no other representations, understandings or agreements between the parties  relative to such subject matter. No amendment to, or change, waiver or discharge of, any provision of this  LOI shall be valid unless in writing and signed by an authorized representative of each of the undersigned  parties.         {WS087179v1 } 345  AGREED AND ACCEPTED AS OF THE EFFECTIVE DATE       PROSPECTIVE FRANCHISEE (“YOU”)    Signature:  _____________________     Printed Name:  __________________     Position:  _______________________     Date:  __________________________           FRANCHISOR     THE JOINT CORP., a Delaware corporation     Signature:  ______________________     Printed Name: ___________________     Position:  _________________________     *Date:  ___________________________     *Effective Date = date of The Joint’s counter-signature          {WS087179v1 } - 1 -  EXHIBIT N    ASSET AND FRANCHISE AGREEMENT PURCHASE AGREEMENT       {WS087179v1 } - 2 -  ASSET AND FRANCHISE AGREEMENT PURCHASE AGREEMENT    THIS ASSET AND FRANCHISE AGREEMENT PURCHASE AGREEMENT (“Agreement”) is made  and entered into on the date last set forth below on the signature page (“Effective Date”), by and between  The Joint Corp., a Delaware corporation (“TJC”), and _________________________________, a  ________________ corporation/limited liability company (collectively, “Seller” and as applicable,  “Lessee”). TJC, Seller, and Lessee shall at times each be referred to individually as a “Party,” or  collectively as the “Parties.”    Background:    A. The Seller is the franchisee under a franchise agreement with TJC for The Joint  Chiropractic franchise number ___________ known as the _________________ “Clinic,” located at  ___________________________________ (the “Subject Franchise”);    B. Seller will sell to TJC, and TJC will purchase from Seller, all of Seller’s interest in the  Subject Franchise and the “Franchise Agreement” (as defined below), on the terms and conditions set  forth in this Agreement; and    C. The Parties, in conjunction with this Asset and Franchise Agreement Purchase  Agreement, mutually desire to terminate the “Franchise Agreement” (as defined below) as set forth  below. The Franchisee will surrender the Territory and mutually terminate the Franchise Agreement,  other than Franchisee’s “Post-Termination Obligations” (as defined below).     NOW, THEREFORE, in consideration of the mutual agreements, covenants and undertakings herein  contained and other valuable consideration, the adequacy of which is acknowledged by all Parties, the  Parties hereby agree as follows:    1. Purchase and Sale    (a) Except as provided herein, at the “Closing" (as hereinafter defined in Section 5) of the  transactions contemplated hereby, Seller and Lessee shall sell, assign, transfer and deliver, or cause its  affiliates to assign, transfer and deliver, to TJC, and TJC shall purchase and accept from Seller, Lessee,   and/or their affiliates, the “Assets” (as defined below); free and clear of any and all liens, claims  (including, without limitation, title claims and claims of taxing authorities), encumbrances, pledges,  security interests or charges of any kind whatsoever, and shall assume the obligations only as specifically  stated herein, for the purchase price set forth in Section 4 hereof.    (b) For purposes of this Agreement, “Assets” shall mean:    (i) the franchise agreement between Seller and TJC dated ____________________  for the Subject Franchise, as more particularly described in Schedule 1(b)(i) attached hereto as  and made a part hereof, without any transfer fees (as amended, the “Franchise Agreement”);     (ii) all of Seller’s and Lessee’s interest in equipment, machinery, tools, maintenance  supplies, fixed assets, office equipment, leasehold improvements, furniture, fixtures, inventories  and supplies and other similar items of tangible personal property (together the “Personal  Property”) used or held for use by Seller in the Subject Franchise, which is more particularly  listed and described in Schedule 1(b)(ii) attached hereto and made a part hereof;    





 






  {WS087179v1 } - 3 -  (iii) all of Seller’s interest in any membership agreements, prepaid services packages  and other agreements or arrangements Seller has made with patients of the Subject Franchise,  together with any deposits or prepayments (for packages or otherwise) made by any patients  covered by such agreements or arrangements to the extent related to services to be performed  after Closing (hereinafter, the “Prepayment Balance”);    (iv) the trademarks, trade names, copyrights and all other intellectual property rights  of Seller associated with the Subject Franchise and all of Seller’s goodwill attributable to the  Subject Franchise;    (v) all telephone numbers and domain names associated with the Subject Franchise;    (vi) copies of all medical records with respect to patients of the Subject Franchise and  all documents and records in the possession of Seller pertaining to patients and employees of the  Subject Franchise;    (vii) to the extent transferable, all licenses, government approvals and permits and all  other approvals and permits relating to the Subject Franchise;    (viii) all of Lessee’s interests as tenant (including leasehold improvements) under its  leases for the premises occupied by the Subject Franchise, a copy of which is attached hereto as  Exhibit A and made a part hereof (hereinafter, the “Lease”); and    (ix) the agreements and contracts which TJC has expressly agreed to assume and  which are listed on Schedule 1(b)(ix) (together, the “Assumed Contracts”).    (c) Termination of Franchise Agreement. As of the Effective Date, the Parties hereby agree  that effective as of the Effective Date, the Franchise Agreement, along with any addendums, amendments,  exhibits, security agreements related to the Franchise Agreement, and all of the Parties’ rights and  obligations thereunder, shall be terminated and of no further force and effect subject  to the following: All  obligations imposed upon Franchisee under this Termination and Release, and the Franchise Agreement  that survive the termination, expiration or transfer of the Franchise Agreement, including but not limited  to the “Post-Termination Obligations” and the “Survival Provisions” (without limitation Section 16 of the  Franchise Agreement), shall survive and Franchisee agrees to comply with all such Post-Termination  Obligations and Survival Provisions as applicable to each in accordance with the terms of the Franchise  Agreement notwithstanding its termination. Notwithstanding the foregoing, the Post-Termination  Obligations and Survival Provisions related to competition or covenants not-to-compete, shall not be  enforced by Franchisor (excepting any usage of Trade Secrets, Confidential Information or the Marks as  defined in the Franchise Agreement).    2. Excluded Assets    Notwithstanding anything to the contrary contained in this Agreement, it is expressly acknowledged by  TJC that Seller will not be conveying to TJC (a) any cash, cash equivalents, working capital, or accounts  receivable (other than accounts receivable under membership agreements or other arrangements described  in Section 1(b)(iii) above for periods after Closing), (b) any of the proceeds of the transaction described in  this Agreement, and (c) the items listed on the attached Schedule 2 (collectively, the “Excluded Assets”).     3. No Assumption of Liabilities      {WS087179v1 } - 4 -   Except as expressly provided in this Agreement, TJC shall not assume any debts, liabilities or  obligations of Seller, Lessee or their shareholders, members, affiliates, officers, employees or agents of  any nature, whether known or unknown, fixed or contingent, including, but not limited to, debts,  liabilities or obligations with regard or in any way relating to any contracts (including, without limitation,  any of the following: (i) employment or management agreements; (ii) stock transfer agreements; (iii)  medical direction agreements; or (iv) any other documents related to the business, leases for real or  personal property, trade payables, tax liabilities, disclosure obligations, product liabilities, liabilities to  any regulatory authorities, liabilities relating to any claims, litigation or judgments, any pension, profit- sharing or other retirement plans, any medical, dental, hospitalization, life, disability or other benefit  plans, any stock ownership, stock purchase, deferred compensation, performance share, bonus or other  incentive plans, or any other similar plans, agreements, arrangements or understandings which Seller,  Lessee, or any of their affiliates, maintain, sponsor or are required to make contributions to, in which any  employee of Seller or Lessee participate or under which any such employee is entitled, by reason of such  employment, to any benefits (collectively the (“Excluded Liabilities”). For the avoidance of doubt, any  liability under any lease for real property for the Subject Franchise, whether or not assumed by TJC, for  the period before Closing, shall be an Excluded Liability.  However, any liability for periods after Closing  under any assigned lease for real property for a Subject Franchise shall not be an Excluded Liability.    4. Payment of Purchase Price    (a) The purchase price to be paid by TJC for the Assets (the “Purchase Price”) is  _____________________________________ ($______________), subject to adjustment as set forth in  Section 4(d) (“Purchase Price”);    (b) TJC will pay to Seller the amount of ___________________ in _______________ by  wire or business check (unless a promissory note applies) one (1) day of the Closing Date, less the  following items: (i) any amounts to be paid to third parties in connection with the satisfaction of liens or  security interests affecting the Assets; (ii) any amounts required to be paid to the landlord in connection  with the assignment of the Lease;  (iii) that portion of the Prepayment Balance that was sold and collected  by Seller after _________________ and is still outstanding; and (iv) any outstanding or accrued royalties,  advertising contributions and other fees under the Franchise Agreement through the “Closing Date” (as  hereinafter defined in Section 5) (collectively, the “FA Fees”);      (c) Subject to Section 4(d) below, the ___________________ balance of the Purchase Price  (the “Purchase Price Balance”) shall be paid by TJC to Seller ninety (90) calendar days after the Closing  Date (the “Purchase Price Balance Due Date”); and    (d) Within ninety (90) days after Closing Date, the Purchase Price Balance shall be adjusted  by appropriate pro-rations for rent, state and local real estate taxes and transfer taxes, sales tax, service  and utility contracts, any merchant card collections on account of the Subject Franchise only for periods  after the Closing, balance of any security deposit held by the landlord under the Lease that transfers to  TJC, and/or FA Fees, payroll and employee related payments related to the Subject Franchise in respect  of periods prior to Closing (the “Adjustments”). The Parties shall cooperate to determine the amounts of  the Adjustments, and shall use commercially reasonable efforts to determine amounts within ninety (90)  days after Closing Date and shall reimburse the other party as necessary and as detailed below. The  agreed amount of the Adjustments shall be documented by a written calculation signed by the Parties  hereto (the “Adjustment Agreement”). In the event that the Parties agree that the Adjustments in favor of  Seller are greater than the Adjustments in favor of TJC, TJC shall remit the net amount of Adjustments to  Seller along with the remittance of the Purchase Price Balance on the Purchase Price Balance Due Date.   In the event that the Parties agree that the Adjustments in favor of TJC are greater than the Adjustments in    {WS087179v1 } - 5 -  favor of Seller, the Purchase Price Balance shall be reduced by the net amount of the Adjustments. Any  Adjustments received by TJC following the ninety (90)-day period shall be remitted to the Seller by  written notice within sixty (60) days of TJC’s receipt, upon which Seller shall remit to TJC the amount of  those Adjustments within thirty (30) days of such written notice.    5. Closing    Subject to the satisfaction or waiver of the conditions described in Sections 9 and 10, the Closing of the  transactions described herein shall take place on or about __________________, but in any event no later  than ____________________, at such time as the Parties agree.  The date on which the Closing takes  place is referred to in this Agreement as the “Closing Date.” At the Closing, Seller shall deliver, or cause  its affiliates to deliver, such bills of sale, assignments, certificates and other documents and instruments as  may reasonably be requested by TJC to carry out the transfer and assignment to TJC of the Assets,  including execution of the “Bill of Sale and Assignment,” attached hereto at Exhibit B. Following the  Closing, the Parties shall cooperate fully with each other and shall make available to the other, as  reasonably requested and at the expense of the requesting party, and to any taxing or regulatory authority,  all information, records or documents relating to tax obligations, financial reporting and audit records,  and regulatory compliance matters of Seller for all periods on or prior to the Closing Date, and shall  preserve all such information, records and documents until the expiration of any applicable statute of  limitations and extensions thereof.     6. Representations, Warranties and Covenants of Seller and the Lessee    Seller and Lessee, where applicable, hereby jointly and severally represent and warrant to TJC as follows,  and further memorialized hereto at Exhibit D – Seller’s Certificate:    (a) Organization.  Lessee is a corporation duly organized and validly subsisting under the  laws of the State of California, and each of Seller and Lessee have full power and authority to conduct its  business as it is now being conducted, and to execute, deliver and perform this Agreement.    (b) Authority. Neither Seller or Lessee is a party to, subject to, or bound by any agreement,  judgment, order, writ, injunction, or decree of any court or governmental body that prevents or impairs  the carrying out of this Agreement. The execution, delivery and performance of this Agreement and all  other documents, instruments and agreements contemplated hereby have been duly authorized by all  required corporate, limited liability company or limited partnership action of Seller and Lessee. All other  actions (including all action required by state law and by the organizational documents of Lessee)  necessary to authorize the execution, delivery and performance by Seller and Lessee of this Agreement,  the bills of sale transferring the Assets, the assignments in connection herewith and the other documents,  instruments and agreements necessary or appropriate to carry out the transactions herein contemplated,  have been taken by Seller and Lessee. Upon the execution of this Agreement and the other documents and  instruments contemplated hereby by Seller and the Lessee (and assuming the due execution and delivery  by the other parties), this Agreement and such other documents and instruments will be the valid and  legally binding obligations of Seller and the Lessee, enforceable against each of them in accordance with  their respective terms, subject to applicable bankruptcy, insolvency, reorganization, moratorium and  similar laws affecting creditors’ rights generally, and subject, as to enforceability, to general principles of  equity, including principles of commercial reasonableness, good faith and fair dealing (regardless of  whether enforcement is sought in a proceeding at law or in equity). Except as set forth on Schedule 6(b),  no authorization, consent, approval or other order of, declaration to or filing with any third party,  including any governmental body or authority is required for the approval or consummation by Seller or  the Lessee of the transactions contemplated by this Agreement. Seller and the Lessee agree that    {WS087179v1 } - 6 -  assignment of the Lease shall not be subject to or contingent upon any novation or any release of any  principal obligor or guarantor thereunder.    (c)  Taxes.  Seller has filed when due in accordance with all applicable laws (or properly and  timely filed an extension therefor) all tax returns required under applicable statutes, rules or regulations to  be filed by it. As of the time of filing, such returns were accurate and complete in all material respects.   All taxes due with respect to Seller and the Assets, and all additional assessments received, have been  paid. Seller is not delinquent in the payment of any such tax and none has requested any extension of time  within which to file any tax return, which return has not since been filed.  There are no federal, state, local  or other tax liens outstanding on any of the Assets being sold hereunder.    (d) Title to and Condition of Assets. Seller and Lessee have good and marketable title to (or,  with respect to any Assets that are leased, a valid leasehold interest in) all of the Assets to be acquired by  TJC at the Closing, free from any liens, adverse claims, security interest, rights of other parties or like  encumbrances of any nature.  The Assets consisting of physical property are in good condition and  working order, normal wear and tear excepted, and function properly for their intended uses.    (e) Compliance with Laws.  To the best of Seller’s and Lessee’s knowledge, neither Seller,  Lessee nor the Subject Franchise is in violation of, nor are they or any of them subject to any liability in  respect of, any federal, state, county, township, city or municipal laws, codes, regulations or ordinances  (including without limitation those relating to environmental protection, health, hazardous or toxic  substances, fire or safety hazards, occupational safety, labor laws, employment discrimination,  subdivision, building or zoning) with respect to the conduct of the Subject Franchise, nor has Seller or  Lessee received any notices of investigation or violation pertaining to any such matters. To the best of  Seller’s and Lessee’s knowledge, Seller and Lessee have, and all professional employees or agents of  Seller and Lessee have, all licenses, franchises, permits, authorizations or approvals from all  governmental or regulatory authorities required for the conduct of the Subject Franchise and neither Seller  nor the professional employees or agents of Seller and Lessee have violated any such license, franchise,  permit, authorization or approval or any terms or conditions thereof.    (f) Litigation. There is no action, suit or proceeding pending, threatened against or affecting  the Assets, or relating to or arising out of, the ownership or operation of the Assets, including claims by  employees of the Subject Franchise.    (g) Employees. Schedule 6(g) attached hereto contains a complete and correct list of the  name, position, current rate of compensation and any vacation or holiday pay and any other compensation  arrangements or fringe benefits, of each current employee of Seller who is directly employed in the  Subject Franchise (collectively, the “Employees”). Seller  hereby agrees to terminate all of the Employees  as of the Closing Date and pay any and all compensation due the Employees through the Closing Date;  including, but not limited to, all base pay, hourly pay, bonuses and commission, vacation and sick time,  and any severance obligations.     (h) Contracts.  Seller and Lessee have delivered to TJC copies of any and all material  contracts, leases, agreements, software licensing agreements, or commitments, unless customarily kept in  non-physical, non-pdf format or other digital document format, with respect to the Assets or the Subject  Franchise.  Except as set forth in Schedule 6(h), no consent or approval of any third party is required for  the assignment to TJC of any contracts that TJC is assuming pursuant to Sections 1(b)(iii), (vi), (vii),  (viii), and (ix).    (i) Financial Statements.  Seller has delivered to TJC the financial statements for the Subject  





 






  {WS087179v1 } - 7 -  Franchise as of and for the calendar years 2017, 2018, 2019 and the first three months of 2020  (collectively, the “Financial Statements”).  The Financial Statements fairly present and will fairly present  the financial position and results of operations of the Subject Franchise as of and for the periods  presented.    (j) Claims.  Neither Seller, Lessee, nor any other person who holds or has ever held a direct  or indirect interest in the Subject Franchise has any claim, demand, or cause of action for damages of any  kind whatsoever, whether known or unknown, against TJC or its officers, directors, employees, attorneys,  agents, successors and assigns by reason of any event, occurrence or omission arising under, or relating  to, the Subject Franchise.    (k) Pre-Closing Operations.  Until such time as the Subject Franchise has been transferred  and assigned to TJC, Seller and the Lessee shall continue to operate the Subject Franchise in a  commercially reasonable manner (including without limitation, engaging in the sale of any products or  packages at discounted amounts, or other revenue “stuffing” activities), consistent with the respective  franchise agreement, and neither the Seller nor Lessee shall take any actions or operate the Subject  Franchise in such a way as to cause or precipitate any diminution in their prospective, post-closing sales  or any material shift in their prospective, post-closing revenue streams.    (l) Due Diligence Request. Seller and Lessee agree and acknowledge that TJC delivered the  Due Diligence Request attached hereto at Exhibit E. Seller further warrants, represents and covenants  that it has disclosed all material disclosures, documentation and information responsive to the Due  Diligence Request.    (m) Personal Guarantee. As an inducement and as a condition of TJC to enter into this  Agreement, _____________________ agrees individually, and as the sole shareholder of Seller and  Lessee, to jointly and severally personally guarantee Seller’s and Lessee’s performance, representations,  covenants, and obligations under this Agreement.      7. TJC’s Representations and Warranties    TJC represents and warrants to Seller and the Lessee as follows:    (a) Organization of TJC.  TJC is a corporation duly organized and validly subsisting under  the laws of the state of Delaware, and TJC has full power and authority to conduct its business as it is  now being conducted, and to execute, deliver and perform this Agreement.    (b) Authorization.  TJC is not a party to, subject to or bound by any agreement, judgment,  order, writ, injunction, or decree of any court or governmental body that prevents or impairs the carrying  out of this Agreement. The execution, delivery and performance of this Agreement and all other  documents, instruments and agreements contemplated hereby have been duly authorized by TJC’s Board  of Directors. All other actions (including all action required by state law and by the organizational  documents of TJC) necessary to authorize the execution, delivery and performance by TJC of this  Agreement, the Note, the bill of sale transferring the Assets, the assignments in connection herewith and  the other documents, instruments and agreements necessary or appropriate to carry out the transactions  herein contemplated, have been taken by TJC. Upon the execution of this Agreement and the other  documents and instruments contemplated hereby by TJC, this Agreement and such other documents and  instruments will be the valid and legally binding obligations of TJC, enforceable against it in accordance  with their respective terms, subject to applicable bankruptcy, insolvency, reorganization, moratorium and  similar laws affecting creditors’ rights generally, and subject, as to enforceability, to general principles of    {WS087179v1 } - 8 -  equity, including principles of commercial reasonableness, good faith and fair dealing (regardless of  whether enforcement is sought in a proceeding at law or in equity).    (c) No Consent or Approval Required.  No authorization, consent, approval or other order of,  declaration to or filing with any governmental body or authority, including, without limitation, with  respect to environmental matters, is required for the consummation by TJC of the transactions  contemplated by this Agreement.  (d) No Violation of Other Agreements.  Neither the execution and delivery of this Agreement  nor compliance with the terms and conditions of this Agreement by TJC will breach or conflict with any  of the terms, conditions or provisions of any agreement or instrument to which TJC is or may be bound or  constitute a default thereunder or result in a termination of any such agreement or instrument.    (e) Financial Capability.  TJC will have at Closing, sufficient internal funds available to pay  the Purchase Price and any fees or expenses incurred by TJC in connection with the transactions  contemplated hereby.  8. Pre-C losing E vents  (a) General.  Pending Closing, the Parties shall use commercially reasonable efforts to take  all actions that may be necessary to close the transaction in accordance with the terms of this Agreement  (but TJC shall not be required to waive any of the TJC Closing Conditions, and Seller and the Lessee  shall not be required to waive any of the Seller Closing Conditions).      (b) Conduct of Business.  Pending Closing, Seller and the Lessee shall:    (i) conduct the business of the Subject Franchise in the ordinary course and use  commercially reasonable efforts, in consultation with (but without being bound by) TJC’s  transition management team personnel, to maintain and grow the business of the Subject  Franchise and to preserve their goodwill and advantageous relationships with patients,  employees, suppliers and other persons having business dealings with the Subject Franchise.  In  clarification of the foregoing, Seller and Lessee hereby acknowledge and agree that they shall not  sell Heavily Discounted Prepaid Packages from the Subject Franchise from April 20, 2020 until  the Closing Date. “Heavily Discounted Prepaid Packages” shall mean prepaid packages that are  priced below the average pricing Seller and Lessee sold prepaid packages at the Subject Franchise  during the preceding two years; and    (ii) not take any affirmative action that results in the occurrence of an event of  default under any contract or agreement to which Seller is a party and take any reasonable action  within Seller’s control that would avoid the occurrence of such default.    (c) Access to Information.  Pending Closing, Seller and the Lessee shall:    (i) afford TJC and its representatives (including its lawyers, accountants, consultants  and the like) reasonable access during normal business hours, but without unreasonable  interference with operations, to the Seller’s and Lessee’s books and records and other documents  relating to the Subject Franchise;    (ii) respond to reasonable inquires by TJC and its representatives regarding Seller  and Lessee;      {WS087179v1 } - 9 -  (iii) cause Seller and Lessee to furnish TJC and its representatives with all  information and copies of all documents concerning Seller that TJC and its representatives  reasonably request;     (iv) deliver to TJC, Seller’s financial statements for the period between January 1,  2019 and the end of the last full month before Closing; and    (v) otherwise cooperate with TJC in its due diligence activities.    (d) Notice of Developments.  Pending Closing, Seller and the Lessee shall promptly give  notice to TJC of:    (i) any fact or circumstance of which Seller or Lessee becomes aware that causes or  constitutes a material inaccuracy in or material breach of any of Seller’s or Lessee’s  representations and warranties in Section 6 as of the date of this Agreement;    (ii) any fact or circumstance of which Seller or Lessee becomes aware that would  cause or constitute a material inaccuracy in or material breach of any of Seller’s or Lessee’s  representations and warranties in Section 6 if those representations and warranties were made on  and as of the date of occurrence or discovery of the fact or circumstance; or     (iii) the occurrence of any event of which Seller or Lessee becomes aware that  reasonably could be expected to make satisfaction of any TJC Closing Condition impossible or  unlikely.    (e) Supplements to Schedules.  Pending Closing, Seller and Lessee may supplement or  correct the Schedules to this Agreement as necessary to insure their completeness and accuracy. No  supplement or correction to any Schedule or Schedules to this Agreement shall be effective, however, to  cure any breach or inaccuracy in any of the representations and warranties; but if TJC does not exercise  its right to terminate this Agreement under Section 12 and closes the transaction, the supplement or  correction shall constitute an amendment of the Schedule or Schedules to which it relates for all purposes  of this Agreement.  9. TJC Closing Conditions    Except as provided herein, TJC’s obligation to close the transaction is subject to the satisfaction  of each of the following conditions (the “TJC Closing Conditions”) at or prior to Closing:    (a) Seller’s and the Lessee’s representations, warranties and covenants in Section 6, as  qualified or limited by any exceptions in the Schedules to Section 6, are true, correct and fulfilled on the  Closing Date as if made at and as of Closing (other than representations and warranties that address  matters as of a certain date, which were true and correct as of that date);    (b) Seller and the Lessee have executed and delivered all of the documents and instruments  that they are required to execute and deliver or enter into prior to or at Closing, and have performed,  complied with or satisfied in all material respects all of the other obligations, agreements and conditions  under this Agreement that they are required to perform, comply with or satisfy at or prior to Closing, and  Seller and the Lessee shall have delivered to TJC properly executed and notarized releases (in form and  substance acceptable to TJC, in its sole and absolute discretion) from any and all third parties from whom  waivers, releases and/or approvals are necessary (in TJC’s sole and absolute discretion) to effectuate the    {WS087179v1 } - 10 -  transfer of the Assets to TJC free and clear of any and all third party interests, claims, liens or security  interests;    (c) no material adverse change in the Seller’s and Lessee’s assets, financial condition,  operations, operating results or prospects relating to the Subject Franchise has occurred since the date of  this Agreement;     (d) no suit has been initiated or threatened by a third party that challenges or seeks damages  or other relief in connection with the transaction or that could have the effect of preventing, delaying,  making illegal or otherwise interfering with the transaction;    (e) Seller and Lessee have obtained and delivered to TJC all consents listed on Schedule   6(h);    (f) Seller has terminated all of the Employees as of the Closing Date and paid all wages,  bonuses, commissions, vacation and sick pay, benefits and any applicable severance to such Employees  as of the Closing Date; and TJC has reached satisfactory rehiring terms with those of the Employees it  wants to retain going forward, with such determination to be made in TJC’s sole and absolute discretion;     (g) Seller and Lessee have obtained consents to the assignment of, and estoppel letters under,  the Lease attached hereto as Exhibit A, relating to the premises of the Subject Franchise, in a form  reasonably acceptable to TJC.      (h) TJC has received the approval of its Board of Directors to close the transaction  contemplated by this Agreement;    (i) TJC has completed its due diligence activities under Section 8 above to its satisfaction,  with such determination to be made in TJC’s sole and absolute discretion;     (j) The Seller and the Lessee have executed and delivered, in a form reasonably acceptable  to TJC, releases of all Claims against TJC, its officers, directors, employees, attorneys, agents, successors  and assigns, arising prior to the Closing, in form and substance acceptable to TJC in its sole discretion;     (k) Seller and Lessee, as applicable, have delivered payoff letters and releases of security  interests or liens from any secured lenders or lessors; and     (l)         Seller and Lessee have terminated that certain “Management Agreement” dated  __________________ by and between _____________________ and  _____________________________;    TJC may waive any condition specified in this Section 9 by a written waiver delivered to Seller or Lessee  at any time prior to or at Closing.  10. Seller’s Closing Conditions  Seller’s and Lessee’s obligation to close the transaction is subject to the satisfaction of each of the  following conditions (the “Seller Closing Conditions”) at or prior to Closing:  (a) TJC’s representations and warranties in Section 7 were true and correct as of the date of  this Agreement and are true and correct on the Closing Date as if made at and as of Closing;  





 






  {WS087179v1 } - 11 -  (b) TJC has executed and delivered all of the documents and instruments that it is required to  execute and deliver or enter into prior to or at Closing, and has performed, complied with or satisfied in  all material respects all of the other obligations, agreements and conditions under this Agreement that it is  required to perform, comply with or satisfy prior to or at Closing; and  (c) no suit has been initiated or threatened by a third party since the date of this Agreement  that challenges or seeks damages or other relief in connection with the transaction or that could seeks to  prevent the transaction.  Seller and Lessee may waive any condition specified in this Section 10 by a written waiver  delivered to TJC at any time prior to or at Closing.  11. Non-Competition; Non-Solicitation; Confidentiality  (a) Definitions.  Wherever used in this Section 11, the term “TJC” shall refer to TJC and any  affiliate, subsidiary, or any successor or assign of TJC. Wherever used in this Section, the phrase “directly  or indirectly” includes, but is not limited to, acting, either personally or as principal, owner, shareholder,  member, employee, independent contractor, agent, manager, partner, joint venturer, consultant, or in any  other capacity or by means of any corporate or other device, or acting through the spouse, children,  parents, brothers, sisters, or any other relatives, friends, invitees, agents, or associates of any of the  undersigned parties.  Wherever used in this Section, the term “employees” shall refer to employees of  TJC; any affiliate, subsidiary, or any successor or assign of TJC; and any franchisee of TJC existing as of  the date of this Agreement and, to the extent allowable by law, any other person that has been an  employee (as defined above) in the twelve (12) months preceding the date of this Agreement.  Whenever  used in this Section, the term “Confidential Information” shall be defined as provided in Section 9 of  Seller’s franchise agreement with TJC, which provisions are hereby incorporated by reference and shall  expressly further include any audio or video recordings possessed by Seller and/or Lessee of  conversations between TJC’s employees and both Seller and/or Lessee, if applicable. “Confidential  Information” shall also include the terms of this Agreement, and any related communications or  negotiations thereto; unless the disclosure of such information shall be required of the Parties for the  purposes of tax or legal disclosures.    (b) Consideration.  The undersigned parties acknowledge that consideration for this  Agreement has been provided and is adequate.    (c) Need for this Agreement.  The undersigned parties recognize that in the highly  competitive business in which TJC and its affiliates and franchisees are engaged, preservation of  Confidential Information is crucial and personal contact is important in securing new franchisees and  employees, and retaining the goodwill of present franchisees, employees, customers, and suppliers.  Personal contact is a valuable asset and is an integral part of protecting the business of TJC. Seller and the  Lessee recognize that each of them has had substantial contact with TJC’s employees, customers,  consultants, vendors and suppliers and Confidential Information. For that reason, Seller and the Lessee  may be in a position to take for his, her or its benefit the goodwill TJC has with its employees and  customers (patients) and Confidential Information now or in the future.  If Seller or the Lessee at any time  after Closing takes advantage of such Confidential Information or goodwill for their own benefit, then the  competitive advantage that TJC has created through its efforts and investment will be irreparably harmed.    (d) Non-Competition with TJC.    Seller  and Lessee agree that, for thirty six (36) months  following the date of Closing, neither Seller nor the Lessee, will have any direct or indirect interest  (e.g.,  through a spouse, common law or otherwise) as a disclosed or beneficial  owner, investor, partner,    {WS087179v1 } - 12 -  director, officer,  employee,  consultant,  representative  or  agent,  or  in any  other  capacity,  in  any   Chiropractic Business located or operating within twenty-five (25) miles of any chiropractic clinic  currently or within such thirty-six (36) month period owned by TJC or operated by a TJC third party  independent franchisee. The term “Chiropractic Business” means any business which derives more than  Ten Thousand Dollars ($10,000.00) of revenue per year from the performance of chiropractic or related  services, or any business which grants franchises or licenses to others to operate such a business, with the  sole exception of (i) a regional developer license granted by TJC or (ii) a franchise operated under a  franchise agreement with TJC.    (e) Non-Solicitation of TJC’s Employees.  Seller and Lessee agree that for twelve (12)  months after the date of this Agreement, it, he or she will not directly or indirectly: (a) induce, canvas,  solicit, or request or advise any employees, suppliers, vendors or consultants of TJC, or any TJC  franchisee or affiliated professional corporation to accept employment with any person, firm, or business  that competes with any business of TJC or any TJC franchisee or affiliated professional corporation; or  (b) induce, request, or advise  any employee  of TJC or TJC franchisee or affiliated professional  corporation to terminate such employee’s relationship  with TJC or any TJC franchisee or affiliated  professional corporation; or (c) disclose to any other  person,  firm, partnership,  corporation  or other   entity,  the names, addresses  or  telephone numbers of any of the employees of TJC or any TJC  franchisee or affiliated professional corporation, except as required by law.    (f) Non-solicitation of TJC’s Customers (Patients).  Seller  and Lessee each agrees that  for   thirty six  (36)  months  after  the  date  of  this  Agreement,  it, he or she will  not  directly  or indirectly:  (a) induce, canvas, solicit, or request or advise any customers of TJC or any TJC franchisee or affiliated  professional corporation to become customers  of any person, firm, or business that competes with any  business of TJC or any TJC franchisee or affiliated professional corporation; or (b) induce, request or  advise  any  customer  of  TJC or  any TJC franchisee or affiliated professional corporation  to terminate   or decrease such customer’s relationship with TJC or any TJC franchisee or affiliated professional  corporation; or (c) disclose to any other person, firm, partnership, corporation  or other entity, the names,  addresses or telephone numbers of any of the customers of TJC or any TJC franchisee or affiliated  professional corporation, except as required by law.    (g) Confidential Information.  Seller and Lessee agree at all times following the date of this  Agreement, to hold the Confidential Information in the strictest confidence and not to use such  Confidential Information for Seller’s or Lessee’s personal benefit, or the benefit of any other person or  entity other than TJC, or disclose it directly or indirectly to any person or entity without TJC’s express  authorization or written consent.  Seller and the Lessee fully understand the need to protect the  Confidential Information and all other confidential materials and agree to use all reasonable care to  prevent unauthorized persons from obtaining access to Confidential Information at any time.    (h) Tolling.  To ensure that TJC will receive the full benefit of this Section 11, the provisions   of Subsections (d), (e) and (f) of  this  Section 11 will shall be extended by a length of time equal to (i) the  period during which Seller or Lessee is in violation of Seller or the Lessee’s agreements under such  Subsections, and (ii) without duplication, any period during which litigation that TJC institutes to enforce  the Seller or Lessee’s agreements under such Subsections is pending (to the extent that Seller or Lessee is  in violation of Seller’s or Lessee’s agreements under such Subsections during this period).    (i) Non-Disparagement: Each of the Parties expressly covenant and agree not to make any  false representations, or to defame, disparage, discredit or deprecate any of the other Parties or otherwise  communicate with any person or entity in a manner intending to damage any of the other Parties, the  business conducted by any of the other Parties, or the reputation of any of the other Parties. For purposes    {WS087179v1 } - 13 -  of clarity, the obligations in this Section apply to all methods of communications, including the making of  statements or representations through direct verbal or written communication as well as the making of  statements or representations on the Internet, through social media sites or through any other verbal,  digital or electronic method of communication. The obligations in this Section also prohibit the Parties  from indirectly violating this Section by influencing or encouraging third parties to engage in activities  that would constitute a violation of this Section if conducted directly by one of the Parties.  12. Termination  (a) This Agreement may be terminated by TJC, upon notice to Seller and the Lessee, if prior  to or at Closing:  (i) Seller or Lessee defaults in the performance of any of their material obligations  under this Agreement and the default is not cured within five business days after TJC gives notice  of the default to Seller and the Lessee; or  (ii) any TJC Closing Condition is not satisfied as of June 4, 2020, or satisfaction of  any TJC Closing Condition is or becomes impossible (other than as a result of TJC’s breach of or  failure to perform its obligations under this Agreement), and TJC does not waive satisfaction of  the condition; or  (iii) Closing does not occur on or before June 16, 2020 (other than as a result of  TJC’s breach of or failure to perform its obligations under this Agreement).  (b) This Agreement may be terminated by Seller upon notice to TJC, if prior to or at Closing:  (i) TJC defaults in the performance of any of its material obligations under this  Agreement and the default is not cured within five (5) Business Days after Seller gives notice of  the default to TJC;  (ii) any Seller Closing Condition is not satisfied as of June 4, 2020, or satisfaction of  any Seller Closing Condition is or becomes impossible (other than as a result of Seller’s, or  Lessee’s breach of or failure to perform their obligations under this Agreement) and Seller does  not waive satisfaction of the condition; or  (iii) Closing has not occurred by June 16, 2020 (other than as a result of Seller’s, or  Lessee’s breach of or failure to perform their obligations under this Agreement); or  (c) This Agreement may be terminated by the written agreement of the Parties.  (d) The right of termination under this Section 12 is in addition to any other rights that a  party may have under this Agreement or otherwise, and a party’s exercise of its right of termination shall  not be considered an election of remedies. Notwithstanding the termination of this Agreement pursuant to  this Section 12, the Parties’ confidentiality obligations under Section 11(g) shall survive termination and  continue indefinitely.  13. Indemnification of TJC  (a) Subject to Sections 15 and 16, Seller and the Lessee agree, jointly and severally, to  indemnify TJC against and hold TJC harmless from:    {WS087179v1 } - 14 -  (i) any loss, liability, damage, cost or expense, including reasonable attorneys’ fees  and cost of investigation (“Loss”) that TJC (or its directors, representatives, affiliates, employees,  subsidiaries, and other related parties or individuals) may suffer or incur that is caused by, arises  out of or relates to any inaccuracy in or breach of any representation and warranty by Seller or  Lessee in Section 6 of this Agreement;   (ii) any Loss that TJC may suffer or incur that is caused by, arises out of or relates to  Seller’s or Lessee’s breach of or failure to perform any of their covenants and obligations in this  Agreement in any material respect; or   (iii)  any Loss that TJC may suffer or incur that is caused by, arises out of or relates to  the assertion against TJC of an Excluded Liability.   Claims asserted by TJC under subsections (i), (ii) and (iii) above are hereinafter referred to as TJC’s  “Indemnification Claim(s).”  (b) The benefit of the indemnification obligations of Seller and the Lessee under this Section  13 shall extend to the respective officers, directors, employees and agents of TJC and its affiliates.  14.  Indemnification of Seller and the Lessee  (a) Subject to Sections 15 and 16, TJC agrees to indemnify Seller and the Lessee against and  hold each of them harmless from:  (i) any Loss that Seller or the Lessee may suffer or incur that is caused by, arises out  of or relates to any inaccuracy in or breach of any representation and warranty by TJC in Section  7 of this Agreement;   (ii) any Loss that Seller or the Lessee may suffer or incur that is caused by, arises out  of or relates to TJC’s breach of or failure to perform any of its obligations in this Agreement in  any material respect; or   (iii) any Loss that Seller or the Lessee may suffer or incur that is caused by, arises out  of or relates to TJC’s operation of the Subject Franchise after Closing.  Claims asserted by Seller or the Lessee under subsections (i), (ii) and (iii) above are hereinafter referred to  as Sellers’ or the Lessee’s “Indemnification Claim(s).”   (b) The benefit of TJC’s indemnification obligation under this Section 14 shall extend to the  heirs and legal representatives of Seller and the Lessee.  15. Threshold and Cap  (a) In respect of TJC’s assertion of an Indemnification Claim under Section 13(a)(i), TJC  shall not be entitled to indemnification until the aggregate amount for which indemnification is sought  exceeds $5,000.00. If this threshold is reached, TJC may assert an Indemnification Claim for the full  amount of the claim (going back to the first dollar) and may assert any subsequent Indemnification Claim  under Section 13(a)(i) without regard to any threshold.  The maximum aggregate amount for which TJC  may assert Indemnification Claims under Section 13 shall be the Purchase Price. No threshold or cap shall  apply, however, in the case of any Loss caused by, arising out of or relating to any fraud or intentional  





 






  {WS087179v1 } - 15 -  misrepresentation.   (b) In respect of Seller’s and/or a Lessee’s assertion of an Indemnification Claim under  Section 14(a)(i), Seller and/or the Lessee shall not be entitled to indemnification until the aggregate  amount for which indemnification is sought collectively exceeds $5,000.00. If this threshold is reached,  Seller and the Lessee may assert an Indemnification Claim for the full amount of the claim (going back to  the first dollar) and may assert any subsequent Indemnification Claim under Section 13(a)(i) without  regard to any threshold.  The maximum aggregate amount for which Seller and/or the Lessee may assert  Indemnification Claims under Section 14 shall be the Purchase Price. No threshold shall apply, however,  in the case of any Loss caused by, arising out of or relating to any fraud or intentional misrepresentation.  (c) No threshold shall apply to TJC’s assertion of an Indemnification Claim under Sections  13(a)(ii) or (iii) or to Seller’s or Lessee’s assertion of an Indemnification Claim under Sections 14(a)(ii)  or (iii).  16. Survival  (a) An Indemnification Claim under Sections 13(a)(i) and 14(a)(i) may be asserted at any  time prior to the second anniversary of the Closing Date, with the exception that:  (i) an Indemnification Claim under Section 13(a)(i) in respect of any inaccuracy in  or breach of any of the representations and warranties in Section 6(c) (“Taxes”) may be asserted  at any time prior to the expiration of the applicable statute of limitation; and  (ii) an Indemnification Claim under Section 13(a)(i) in respect of any inaccuracy in  or breach of any of the representations and warranties in Sections 6(b) (“Authority”) and 6(d)  (“Title to and Condition of Assets”), may be asserted at any time without limit, but only as to  Indemnification Claims related to title to Assets, not the condition of Assets.  (b)  An Indemnification Claim under Sections 13(a)(ii) and (iii) and Sections 14(a)(ii) and  (iii) may be asserted at any time prior to ninety (90) days after the expiration of the applicable statute of  limitation.  17. Notice of Indemnification Claim  (a) The indemnified party may assert an Indemnification Claim by giving written notice of  the Indemnification Claim to the indemnifying party. The indemnified party’s notice shall provide  reasonable detail of the facts giving rise to the Indemnification Claim and a statement of the indemnified  party’s Loss or an estimate of the Loss that the indemnified party reasonably anticipates that it will suffer.  The indemnified party may amend or supplement its Indemnification Claim at any time, and more than  once, by written notice to the indemnifying party.  (b) If or to the extent that the Indemnification Claim is not in respect of a Third-Party Suit,  Section 18 shall apply.  If or to the extent that the Indemnification Claim is in respect of a Third-Party  Suit, Section 19 shall apply.  18. Resolution of Claims  (a) If the indemnifying party does not object to an Indemnification Claim during the 30-day  period following receipt of the indemnified party’s notice of its Indemnification Claim, the indemnified    {WS087179v1 } - 16 -  party’s Indemnification Claim shall be considered undisputed, and the indemnified party shall be entitled  to recover the actual amount of its indemnifiable loss from the indemnifying party, subject to the  threshold, if any, in Section 15(a) or (b).  (b) If the indemnifying party gives notice to the indemnified party within the 30-day  objection period that the indemnifying party objects to the indemnified party’s Indemnification Claim, the  indemnifying party and the indemnified party shall attempt in good faith to resolve their differences  during the 30-day period following the indemnified party’s receipt of the indemnifying party’s notice of  its objection. If they fail to resolve their disagreement during this 30-day period, either of them may  unilaterally submit the disputed Indemnification Claim for non-binding arbitration before the American  Arbitration Association in Phoenix, Arizona in accordance with its rules for commercial arbitration in  effect at the time, which shall be a condition precedent to seeking resolution of the disputed  Indemnification Claim before any court of competent jurisdiction. The award of the arbitrator or panel of  arbitrators may include attorneys’ fees to the prevailing party. The prevailing party may enforce the award  of the arbitrator or panel of arbitrators in any court of competent jurisdiction.  19. Third Party Suits   (a) Indemnified party shall promptly give notice to indemnifying party of any suit, demand,  or claim by a third person against indemnified party, for which indemnified party is entitled to  indemnification under Section 13(a) (a “Third Party Suit”), which may be given by notice of an  Indemnification Claim in respect of the Third-Party Suit. Indemnified party’s failure or delay in giving  this notice shall not relieve indemnifying party from its indemnification obligation under this Section  19(a) in respect of the Third-Party Suit, except to the extent that indemnifying party suffers or incur a loss  or is prejudiced by reason of indemnified party’s failure or delay.  (b) Indemnified party shall control the defense of any Third-Party Suit. Indemnifying party  shall be entitled to copies of all pleadings and, at its expense, may participate in, but not control, the  defense and employ its own counsel.  Indemnifying party shall in any event reasonably cooperate in the  defense of the Third-Party Suit.  (c) Indemnified party’s settlement of a Third-Party Suit shall also be binding on  indemnifying party, in the same manner as if a final judgment in the amount of the settlement had been  entered by a court of competent jurisdiction, if, as part of the settlement, indemnifying party receives a  binding release providing that any liability of indemnifying party in respect of the Third-Party Suit is  being satisfied as part of the settlement. Indemnified party shall give indemnifying party at least thirty  (30) days’ prior notice of any proposed settlement, and during this thirty (30)-day period indemnifying  party may reject the proposed settlement and instead assume the defense of the Third-Party Suit if:  (i) the Third-Party Suit seeks only money damages and does not seek injunctive or  other equitable relief against indemnified party;  (ii) Indemnifying party unconditionally acknowledges in writing to indemnified  party that indemnifying party is obligated to indemnify indemnified party in full in respect of the  Third-Party Suit (except for any matters that are not subject to indemnification under this  Agreement);  (iii) the counsel chosen by indemnifying party to defend the Third-Party Suit is  reasonably satisfactory to indemnified party;    {WS087179v1 } - 17 -  (iv) Indemnifying party furnishes indemnified party with security reasonably  satisfactory to indemnified party to assure that indemnifying party have the financial resources to  defend the Third-Party Suit and to satisfy their indemnification obligation in respect of the Third- Party Suit;  (v) Indemnifying party actively and diligently defends the Third-Party Suit; and  (vi) Indemnifying party consults with indemnified party regarding the Third-Party  Suit at indemnified party’s reasonable request.  If indemnifying party assumes the defense of the Third-Party Suit, indemnified party shall be  entitled to copies of all pleadings and, at its expense, may participate in, but not control, the defense and  employ its own counsel.  (d) Indemnifying party may settle a Third-Party Suit in which, indemnifying party controls  the defense only if the following conditions are satisfied:  (i) the terms of settlement do not require any admission by indemnifying party or  indemnified party, in respect of any matters subject to indemnification under Sections 13 or 14 of  this Agreement, that in indemnified party’s reasonable judgment would have an adverse effect on  indemnified party; and  (ii) as part of the settlement, indemnified party receives a binding release providing  that any liability of indemnified party in respect of the Third-Party Suit is being satisfied as part  of the settlement.  (e) Indemnified party’s failure to defend a Third Party Suit shall not relieve indemnifying  party of its indemnification obligation under Section 13 or Section 14 of this Agreement if indemnified  party gives indemnifying party at least thirty (30) days’ prior notice of indemnified party’s intention not  to defend the Third Party Suit and affords indemnifying party the opportunity to assume the defense  without having to satisfy the conditions in Section 19(c) for assuming the defense.  20. Expenses  Each party shall pay its own expenses in connection with the negotiation and preparation of this  Agreement and the closing of this transaction, including the process of determining and paying the  amount of the Adjustments under Section 4(d) above. In the event of termination of this Agreement prior  to Closing pursuant to Section 12, each Party’s obligation to pay its own expenses shall be subject to any  right of recovery as a result of a default under this Agreement by the other party.  21. Schedules  Nothing in any Schedule to Section 6 shall be considered adequate to constitute an exception to  the related representation and warranty in Section 6 unless the Schedule describes the relevant facts in  reasonable detail. Any exception in a Schedule to Section 6 shall be considered an exception to any other  representation and warranty in Section 6 to which the exception relates if it is reasonably apparent on its  face that the exception in question relates to such other representation and warranty.  22. Parties’ Review    {WS087179v1 } - 18 -  Any knowledge acquired by a party (or that should have been or could have been acquired) as a  result of any due diligence or other review or investigation in connection with the negotiation and  execution of this Agreement and the closing of the transaction shall not limit that party’s right to rely on  the other party’s representations and warranties in this Agreement or circumscribe that party’s entitlement  to indemnification under this Agreement.  23. Publicity  Any public announcement or similar publicity regarding this Agreement or the transaction shall  be issued only as, when and in the manner and form that TJC determines.  24. Notices  (a) All notices under this Agreement shall be in writing and sent by certified or registered  mail, overnight messenger service, or personal delivery, as follows:  (i) if to Seller, to or in care of:       (iii) If to the Lessee:          (iii) if to TJC, to:   The Joint Corp.   16767 N. Perimeter Dr. Suite 110   Scottsdale, AZ  85260    Attention: Jorge Armenteros      with a required copy to:   Aaron Gagnon, Esq.   Warshawsky Seltzer, PLLC   9943 East Bell Road   Scottsdale, AZ  85260     (b) A notice sent by certified or registered mail shall be considered to have been given five  business days after being deposited in the mail. A notice sent by overnight courier service or personal  delivery shall be considered to have been given when actually received by the intended recipient. A party  may change its address for purposes of this Agreement by notice in accordance with this Section 24.  25. Further Assurances and Cooperation  (a) The parties agree to (i) furnish to one another other such further information, (ii) execute  and deliver to one another such further documents and (iii) do such other acts and things that any party  reasonably requests for the purpose of carrying out the intent of this Agreement and the documents and  instruments referred to in this Agreement. The Parties acknowledge that TJC may be required to conduct  audits of the financial statements of the businesses operated using the Assets, and the Seller and the  Lessee agree to cooperate with TJC and to provide it with any information reasonably available to the  





 






  {WS087179v1 } - 19 -  Seller and the Lessee to assist TJC and its representatives in conducting such audits.  For forty-five (45)  days following the Closing, Seller and Lessee shall provide to TJC such assistances as TJC reasonably  requests to help ensure a smooth and orderly transition of ownership of the Subject Franchise.  (b) The Parties acknowledge that TJC may be required by applicable laws and regulations to  include financial statements and information relating to the Subject Franchise in TJC’s financial  statements, and TJC may be required to perform audits of the Subject Franchise’s financial statements.   Accordingly, the Seller and the Lessee agree to cooperate with TJC and to provide it with any information  reasonably available to the Seller and the Lessee to assist TJC and its representatives in obtaining such  financial statements, conforming such financial statements to applicable accounting standards and  conducting such audits (Seller’s and the Lessee’s “Section 25(b) Duties”). Such information includes, but  is not limited to, the financial books, records and work papers of Seller.   26. Waiver  The failure or any delay by any party in exercising any right under this Agreement or any  document referred to in this Agreement shall not operate as a waiver of that right, and no single or partial  exercise of any right shall preclude any other or further exercise of that right or the exercise of any other  right. All waivers shall be in writing and signed by the party to be charged with the waiver, and no waiver  that may be given by a party shall be applicable except in the specific instance for which it is given.  27. Entire Agreement  This Agreement supersedes all prior agreements between the parties with respect to its subject  matter and constitutes (together with (i) the Exhibits, (ii) the Schedules and (iii) the Parties’ Closing  Documents) a complete and exclusive statement of the terms of the agreement between the parties with  respect to its subject matter. This Agreement may not be amended except by a written agreement signed  by the party to be charged with the amendment.  28. Assignment  No party may assign any of its rights under this Agreement without the prior written consent of  the other party.  Notwithstanding the foregoing, TJC may assign its rights, interests and duties under this  Agreement and all ancillary documents to a third party TJC franchisee (who desires to step in to the shoes  of TJC and complete the transaction contemplated by this Agreement) without the necessity of obtaining  any consent of Seller or Lessee.  29. No Third-Party Beneficiaries  Nothing in this Agreement shall be considered to give any person other than the parties any legal  or equitable right, claim or remedy under or in respect of this Agreement or any provision of this  Agreement. This Agreement and all of its provisions are for the sole and exclusive benefit of the parties  and their respective successors, permitted assigns, heirs and legal representatives.  30. Construction  (a) All references in this Agreement to “Section” or “Sections” refer to the corresponding  section or sections of this Agreement.  (b) All words used in this Agreement shall be construed to be of the appropriate gender or    {WS087179v1 } - 20 -  number as the context requires.  (c) Unless otherwise expressly provided, the word “including” does not limit the preceding  words or terms.  (d) The captions of articles and sections of this Agreement are for convenience only and shall  not affect the construction or interpretation of this Agreement.  31. Severability  The invalidity or unenforceability of any term or provision, or part of any term or provision, of  this Agreement shall not affect the validity and enforceability of the other terms and provisions of this  Agreement, and this Agreement shall be construed in all respects as if the invalid or unenforceable term  or provision, or part, had been omitted.  In the event that any provision of this Agreement is determined  by a court of competent jurisdiction to be unenforceable because it is too broad, such provision shall be  interpreted to be only as broad as is enforceable.  32. Counterparts  This Agreement may be signed in any number of counterparts (including by facsimile or portable  document format (pdf)), all of which together shall constitute one and the same instrument.  33. Governing Law  This Agreement shall be governed by the internal Laws of the State of Arizona, without giving  effect to any choice of law provision or rule (whether of the State of Arizona or any other state) that  would cause the laws of any state other than the State of Arizona to govern this Agreement.   34. Binding Effect  This Agreement shall apply to, be binding in all respects upon and inure to the benefit of parties  and their respective heirs, legal representatives, successors and permitted assigns.  IN WITNESS WHEREOF, the Parties, through authorized representatives, hereto affix their signatures  and execute this Agreement as of the Effective Date.    “Seller”                  “TJC”                        The Joint Corp., a Delaware corporation    By: _____________________________   By: _____________________________                                                             Peter Holt, Chief Executive Officer  Date: ___________________________   Date: ___________________________      “Lessee”    By: _____________________________  Its: ______________________________  Print: ____________________________  Date: ____________________________          {WS087179v1 } - 2 -  EXHIBIT A    The Lease    1. _______________________________________________________    [See attached Lease Agreement and all associated addendums for the Subject Franchise, by separate  electronic attachment and/or by attachment below.]       {WS087179v1 } - 3 -  EXHIBIT B    Bill of Sale and Assignment    This Bill of Sale and Assignment is made as of the date last set forth below (“Effective Date”) by  ______________________________________, a _____________________ corporation/limited liability  company, to and in favor of The Joint Corp., a Delaware corporation, and is delivered pursuant to Section  5 of the Asset and Franchise Agreement Purchase Agreement dated as of its Effective Date, by and  among The Joint Corp., a Delaware corporation (“TJC”), and __________________________________,  a ____________________ corporation/limited liability company (“Seller” and “Lessee”) (the “Asset  Purchase Agreement”).  Capitalized terms used in this Bill of Sale and Assignment without being defined have the same meanings  that they have in the Asset Purchase Agreement.   For value received, the receipt and sufficiency of which is acknowledged, the Seller and Lessee  grant, bargain, sell, deliver, transfer, assign and convey to TJC, its successors and assigns, all of their  right, title and interest in, to and under the Assets, including, but not limited to, its right, title, interest and  estate in, to, and under the following:    (i) the franchise agreement between Seller and TJC for the Subject  Franchise, a copy of which is attached to the Asset Purchase Agreement as Schedule 1(b)(i),   (ii) all equipment, machinery, tools, maintenance supplies, office equipment, leasehold  improvements, furniture, fixtures, inventories and supplies and other similar items of tangible  personal property used by Seller in connection with the Subject Franchise which is more  particularly listed and described in Schedule 1(b)(ii) attached to the Asset Purchase Agreement;    (iii) all of Seller’s interest in any membership agreements, prepaid services packages  and other agreements or arrangements Seller has made with patients of the Subject Franchise,  together with any deposits or prepayments (for packages or otherwise) made by any patients  covered by such agreements or arrangements to the extent related to services to be performed  after Closing;    (iv) the trademarks, trade names, copyrights and all other intellectual property rights  of Seller associated with the Subject Franchise and all of Seller’s goodwill attributable to the  Subject Franchise;    (v) all telephone numbers and domain names associated with the Subject Franchise;    (vi) to the extent transferable, all licenses, government approvals and permits and all  other approvals and permits relating to the Subject Franchise;    (vii) all of Lessee’s interest as tenant (including leasehold improvements) under its  lease for the premises occupied by the Subject Franchise, a copy of which is attached to the Asset  Purchase Agreement as Exhibit A; and    (vii) the agreements and contracts which TJC has expressly agreed to assume and  which are listed on Schedule 1(b)(ix);  





 






  {WS087179v1 } - 4 -  (ix) all of its other Assets that Seller and/or Lessee uses or holds for use in the  operation of the Subject Franchise.  To have and to hold the Assets unto TJC, its successors and assigns forever. This Bill of Sale and  Assignment does not convey any right, title or interest in the Excluded Assets.  IN WITNESS WHEREOF, the Parties, through authorized representatives, hereto affix their signatures  and execute this Bill of Sale and Assignment as of the date last set forth below.    “TJC”                         “LESSEE”    THE JOINT CORP., a Delaware corporation         _______________________, a _____________    By: _____________________________                      By: _____________________________         Peter Holt, Chief Executive Officer                            Date: ___________________________                     Its: ______________________________                      Date: ____________________________                                                               “SELLER”  By: _____________________________  Its: ______________________________  Print: ____________________________  Date: ____________________________                                                       {WS087179v1 } 5  EXHIBIT C – General Release    The undersigned holds a direct or indirect interest in one or more of the parties to that certain Asset and  Franchise Purchase Agreement dated as of its Effective Date, entered into by The Joint Corp., a Delaware  corporation (“TJC”), __________________________________, a ________________ corporation/limited liability  company (collectively, “Seller”), and _____________________ corporation/limited liability company (the  “Lessee”), pursuant to which TJC acquired substantially all of the Assets of Seller and Lessee related to the Subject  Franchise of TJC (the “Asset Purchase Agreement”). Capitalized terms used in this General Release without being  defined have the same meanings that they have in the Asset Purchase Agreement.   The undersigned is delivering this General Release to TJC pursuant to Section 9(b) of the Asset Purchase  Agreement.  The undersigned’s release of TJC was and is a material inducement to TJC to enter into and close the  Asset Purchase Agreement.       The undersigned waives and releases (i) any written notice required or right of first refusal granted to the  undersigned under any operative instrument with respect to the Seller, the Lessee, the Assets, the Subject Franchise  or any of them, (ii) any and all right, title and interest of the undersigned in, to and under any of the Asset, or the  Subject Franchise. The undersigned specifically acknowledges and agrees that TJC will rely and is entitled to rely  upon the effectiveness of this instrument in closing the transactions contemplated by the Asset Purchase  Agreement, and that the undersigned will benefit personally (directly or indirectly) from the closing of those  transactions.    Effective upon the closing of the transactions described in the Asset Purchase Agreement, and without the  necessity of notice or any other additional act, the undersigned releases each of TJC, its officers, directors, attorneys  and affiliates (“TJC Parties”) and Seller from any and all claims, demands and causes of action of any kind or  nature whatsoever, including any claims or causes of action related to any of the following:  (a) the Subject  Franchise,  (b) the Assets; and/or (c) the Franchise Agreement and any other agreements between the Parties, that  the undersigned, either alone or with any one or more of the other members of Seller or Assignee, has had or  may  have, whether now known or unknown, as of Closing Date against the TJC Parties for any event occurring prior to  Closing Date.  With respect to the matters hereinabove released, the undersigned knowingly waives all its rights and protection, if  any, under Section 1542 of the Civil Code of the State of California, or any similar law of any state or territory of  the United States of America.  Section 1542 provides as follows:    1542 General Release; Extent.  A general release does not extend to claims which the creditor does  not know or suspect to exist in his favor at the time of executing the release, which, if known by  him, must have materially affected his settlement with the debtor.              [SIGNATURES FOLLOW BELOW]                     {WS087179v1 } 6  IN WITNESS WHEREOF, the Seller and Lessee, through authorized representatives, hereto affix their signatures  and execute this General Release as of the date last set forth below.    “SELLER”         __________________________, an individual          __________________________, a ____________  By: ______________________________         By: ______________________________                                      Print: ____________________________                 Its: ______________________________                                                                                        Date: _____________________________    “LESSEE”    ________________, a _____________________    By: ______________________________  Print: ____________________________  Its: ______________________________  Date: _____________________________                                                                {WS087179v1 } 7  EXHIBIT D  SELLER’S CERTIFICATE    This Sellers’ Certificate (“Certificate”) is delivered pursuant to Section 5 of the Asset and Franchise  Agreement Purchase Agreement dated as of its Effective Date (the “Asset Purchase Agreement”) entered into by  The Joint Corp., a Delaware corporation (“TJC”), _____________________________ a ____________________  corporation/limited liability company (collectively, “Seller”), ____________________, a  ________________________ corporation/limited liability company (the “Lessee”), pursuant to which TJC  acquired substantially all of the Assets of Seller and Lessee related to the Subject Franchise of TJC. Capitalized  terms used in this Seller’s Certificate without being defined have the same meanings that they have in the Asset  Purchase Agreement.  I, ______________________, certify to TJC, as the Seller and sole shareholder of Lessee, as follows:  1. ________________________ is the Seller and sole shareholder of Lessee and Seller, and is  authorized to execute and deliver this Certificate on Seller’s and Lessee’s behalf;   2. The representations and warranties in Section 6, as qualified or limited by any exceptions in the  Schedules to Section 6, were true and correct as of the date of the Asset Purchase Agreement;    3. The representations and warranties in Section 6, as qualified or limited by any exceptions in the  Schedules to Section 6, as they may have been amended, are true and correct in all material respects on the Closing  Date as if made at and as of Closing;   4. Each of Seller and Lessee has performed, complied with or satisfied in all material respects all of the  obligations, agreements and conditions under the Asset Purchase Agreement that it is required to perform, comply  with or satisfy prior to or at Closing; and   5. Resolutions (and other corporate governance procedures) were duly adopted by us, as the sole  shareholders of Lessee, to authorize its execution, delivery and performance of the Asset Purchase Agreement on  behalf of Lessee. Lessee and Seller agree, as necessary, to promptly execute any documentation required by TJC to  formalize any aspect of the Asset Purchase Agreement.    [SIGNATURES FOLLOW BELOW]         





 






  {WS087179v1 } 8  IN WITNESS WHEREOF, the Seller and Lessee, through authorized representatives, hereto affix their signatures  and execute this Seller’s Certificate as of the date last set forth below.      “SELLER”         __________________________, an individual          __________________________, a ____________  By: ______________________________         By: ______________________________                                      Print: ____________________________                 Its: ______________________________                                                                                        Date: _____________________________    “LESSEE”    ________________, a _____________________    By: ______________________________  Print: ____________________________  Its: ______________________________  Date: _____________________________                                                             {WS087179v1 } 9  Schedule 1(b)(i)    Franchise Agreement    1. Franchise Agreement _______________ dated ___________________ by and between The Joint Corp.  and __________________________ for The Joint Chiropractic __________________ Clinic located at  _____________________________________________.        [The Franchise Agreement shall be attached by separate electronic attachment and/or by attachment below.]       {WS087179v1 } 10  Schedule 1(b)(ii)    Personal Property of the Subject Franchise          [Seller and Lessee acknowledge the obligation to provide any detail of the Personal Property above,  and that any failure to include may be subject to a holdback of the Purchase Payment by TJC]                                                         {WS087179v1 } 11  Schedule 1(b)(ix) – Assumed Contracts/Insurance Policies/Corporate Documentation        [Copies of each of the above-listed Assumed Contracts attached to be provided by the Seller and   Lessee, and incorporated into this Agreement. Seller and Lessee acknowledge its obligation to provide all Assumed  Contracts to TJC as a material condition of this Agreement.]                                                                    





 






  {WS087179v1 } 12  Schedule 2    Other Excluded Assets      NONE         {WS087179v1 } 13  Schedule 6(b)    Required Consents or Approvals    [See the Lease Agreement above]         {WS087179v1 } 14  Schedule 6(g)    List of Employees and Wage Information                                                                 {WS087179v1 } 15  Schedule 6(h)    Contracts    [See Schedule 1(b)(ix)]                                                               





 






  {WS087179v1 } 16  EXHIBIT E  DUE DILIGENCE REQUEST  The following information is requested to be provided by ___________________________ (collectively, the “Company”), a  ________________________ corporation/limited liability company, to Jesse McBain, Aaron Gagnon and Jorge Armenteros on  behalf of The Joint Corp. To the extent that any request below would be unduly burdensome to produce, please advise us so  that we may discuss narrowing this request. For purposes of this request, the “Company” includes all of the Company’s  respective subsidiaries and any predecessors.  If any item on this list is inapplicable to the Company or if no information of the  type requested exists, please indicate in writing.    1. Company Records:  1.1 The articles of organization and operating agreement, as amended to date, for the Company.  Copies of  any organizational charts relating to the organizational structure of the Company.  1.2 The minute books and membership interest ledgers for the Company, together with written consents and minutes of all  meetings of the board of managers, any committees of the board of managers, and members of the Company, and all materials  furnished to managers and members of the Company related thereto.  1.3 Copies of all certificates or other documentation representing membership interests of the Company.  A list of each  security holder of the Company and a description (including the number outstanding) of each class of securities issued and  outstanding thereto.  1.4 List of all subsidiaries of the Company  1.5 The charter/formation documents and the related by-laws, partnership agreements and operating agreements, as  applicable, as amended to date, for all of the subsidiaries of the Company and, to the extent in the possession of the Company,   for any member of the Company that is an entity.  1.6 The minute books and stock/membership interest ledgers for all of the subsidiaries of the Company, together with  written consents and minutes of all meetings of the board of directors/managers, any committees of the board of  directors/managers, and shareholders/members of the subsidiaries of the Company, and all materials furnished to  officers/managers and shareholders/members of the subsidiaries of the Company related thereto.  1.7 Copies of all certificates representing shares/membership interests of each of the subsidiaries of the Company.  A list  of each security holder of each of the subsidiaries of the Company and a description (including the number outstanding) he  number of each class of securities issued and outstanding thereto.  1.8 List of all jurisdictions in which the Company and/or any of its subsidiaries does business and/or is/are currently  qualified to do business as a foreign entity.  1.9 List of locations of all plants, offices, or other facilities of the Company and/or of its subsidiaries.  1.10 Copies of all certificates of authority or qualification issued by each jurisdiction in which the Company and/or its  subsidiaries to do business as a foreign corporation.  1.12 A list of any significant mergers, acquisitions or dispositions entered into by the Company and/or any of its  subsidiaries within the last five years.  1.13 The (i) federal tax identification number(s), (ii) the state tax identification number(s), and (iii) state organizational i.d.  number for the Company and each of its subsidiaries.  2. Governmental Regulation:  2.1 Copies of any and all governmental permits, licenses, certifications, authorizations, consents or similar items of the  Company and/or any of its subsidiaries.  2.2 Copies of the most recent reports of inspections of the Company’s and/or any of its subsidiaries’ businesses and  properties conducted by governmental authorities, insurance companies or consultants,   2.3 Copies of any and all correspondence, information, reports, investigations, filings or other documentation relating to  noncompliance by the Company and/or any of its subsidiaries with any laws or regulations during the past five years.  3. Financings:  3.1 A list of all outstanding loans and/or guarantees of the Company and/or any of its subsidiaries, and copies of any and  all underlying financing documents related thereto.  Including documentation that support current debt to shareholders.    3.2 A list and copy of all UCC filings on file in any jurisdiction with respect to the Company and/or any of its subsidiaries  or any of their respective assets.  4. Employment and PC Agreement:  4.1 Copies of any and all PC agreements, employment agreements, consulting agreements, confidentiality agreements,  non-compete agreements, severance agreements, change-of-control agreements, option agreements, commission agreements,  and indemnification agreements to which the Company and/or any of its subsidiaries is/are a party.  Copies of any employee  handbooks issued or adopted by the Company and/or any of its subsidiaries.  4.2 A description of any complaints, disputes or grievances by or with employees, requests for arbitration, grievance  proceedings, etc. during the past five years for the Company and/or any of its subsidiaries.  A list of any work stoppages,  strikes or other labor actions affecting the Company and/or any of its subsidiaries in the past five years.    {WS087179v1 } 17  4.4 Copies of any and all pension, retirement, severance, profit sharing, medical, disability, hospitalization, insurance,  deferred compensation, bonus, incentive, welfare or any other employee benefit plan, policy, agreement or practice currently or  previously maintained by the Company and/or any of its subsidiaries for any of their respective personnel.  A description of all  sick leave, maternity leave, vacation and other paid absence policies for the Company and/or any of its subsidiaries.  4.5 A copy of each employee benefit plan of the Company and/or any of its subsidiaries; the most recent actuarial and  financial reports prepared with respect to any employee benefit plan; the most recent annual report, if any, filed with any  governmental authority for each employee benefit plan; and all Internal Revenue Service and Department of Labor rulings, and  any open requests for rulings, and determination letters that pertain to any employee benefit plan of the Company and/or any of  its subsidiaries. A copy of COBRA forms and procedures.  4.6 A list of the current officers, directors, managers, independent contractors and employees of the Company and/or any  of its subsidiaries along with a description of their job duties and their jurisdiction of employment.  4.7 A list of all current employees of the Company,   4.8 Clinic rosters – employee name, address, date of birth, pay rate, position etc.  4.9 A copy of the last couple of payrolls for the clinic and Copies of I-9s.  4.10 Amount of vacation owed.  4.11 Information of sponsored visa of key employee  5. Certain Material Agreements:  5.1 Copies of any and all supply or requirements contracts to which the Company and/or any of its subsidiaries is a party.  5.2 Copies of any and all leases of real property and all leases of personal property to which the Company and/or any of  its subsidiaries is/are a party.  Confirmation that neither the Company nor any of its subsidiaries own any real estate.    5.3 Copies of any and all forms of all standard agreements (e.g., terms of purchase or sale, warranties, guaranties,  non-competes, etc.) utilized by the Company and/or any of its subsidiaries in the ordinary course of its business.  5.4 Copies of any and all agreements of the Company and/or any of its subsidiaries with sales agents or other independent  representatives.  a. Confirmation that there are no contracts, agreements or other documents containing any restrictions on financing,  borrowing, the issuance or offering of any security of the Company and/or any of its subsidiaries, or the consummation of any  asset or equity sale.  Confirmation that there are no agreements relating to restrictions upon competition or restricting or  purporting to restrict the ability of the Company and/or any of its subsidiaries to engage in any type of business or to operate in  any geographic area.  b.a. Copies of any and all secrecy, confidentiality and nondisclosure agreements and any other contracts or agreements  made otherwise than in the ordinary course of business by the Company and/or any of its subsidiaries in the past three years.  5.7 To the extent not already included in any of the above items, copies of each contract, lease or instrument entered into  or binding upon the Company and/or any of its subsidiaries which (a) provides for aggregate payments by the Company and/or  any of its subsidiaries in excess of $10,000, (b) which is not terminable without penalty by the Company and/or any of its  subsidiaries upon the provision of no more than 30 days’ written notice, and/or (c) which is material to the operations or  business of the Company.  5.8 Copies of any and all contracts containing termination or other provisions triggered by a sale of assets equity or  change of control or requiring the consent of the Company and/or any of its subsidiaries.  5.9 Copies of any and all documentation evidencing any patents, patent rights, trademarks, trade names, service marks,  brands, copyrights and other intellectual property rights issued in favor of the Company and/or any of its subsidiaries in any  jurisdiction and register copies of all pending registrations and applications therefor.   5.10 Copies of any and all documents relating to any technology and/or intellectual property used or otherwise relied upon  by the Company and/or any of its subsidiaries in the ordinary course of business, including, without limitation, any and all  “work for hire agreements,” right to use agreements, agreements relating to source code used by the Company and/or any of its  subsidiaries, software development agreements, and license agreements.  6. Operating and Related Party Agreements:  6.1 Copies of any and all contracts relating to the Company’s and/or any of its subsidiaries’ securities to which the  Company and/or any of its subsidiaries or any of their respective shareholders/members is a party, including operating  agreements, shareholders’ agreements voting trust agreement, option agreements, preemptive rights agreements, warrants, etc.  6.2 Copies of any and all agreements between the Company and any of its subsidiaries which are material to the conduct  of the Company’s business and/or which require the payment by the Company of any fees, royalties, compensation or other  payments to any of the Company’s subsidiaries, members, a relative of any member, entities owned by any member and/or  relative or any member.  7. Litigation:  7.1 A schedule and description of all suits, actions, litigations, administrative proceedings or other governmental  investigations or inquiries, currently pending, pending during the past five years or known to be contemplated, by any private  party or governmental authority, affecting the business or operations of the Company and/or any of its subsidiaries, including  amounts claimed and whether or not covered by insurance.  Detail on workers’ comp. experience for the past five years.  7.2 Copies of any and all consent decrees, judgments, other decrees or orders, settlement agreements and other  agreements, to which the Company and/or any of its subsidiaries is/are a party or is bound, requiring or prohibiting any future    {WS087179v1 } 18  activities or assessing any penalties for violations of laws.  8. Financial and Auditors:  8.1 Copies of any and all letters from the Company and/or any of its subsidiaries to any of the Company’s and/or any of  its subsidiaries, as applicable, independent public accountants in the past five years regarding certain representations requested  by any of the Company’s and/or any of its subsidiaries, independent public accountants in connection with their audit of the  Company and/or any of its subsidiaries, as applicable.  8.2 Copies of any and all accountants’ reports, audited financial statements and auditors letters to management from the  Company’s and/or any of its subsidiaries’ respective auditors to the Company and/or any of its subsidiaries for the past five  years and interim periods subsequent to the most recent fiscal year end.    8.3          CAPEX investments for the past year.    8.4           Monthly Income Statements for the most recent 12 months.   8.4           To present:     -  Detailed List of Property Plant and Equipment (including its original purchase price, depreciation and book value)                  -  Detailed list of Accounts Receivable and Accounts Payable   - Detailed list of all prepaid accounts - including schedule of how much collected and what remains outstanding  8.5           List of any off-balance sheet liabilities not appearing in most recent financial statements (including the notes thereto)  8.6       To the extent they exist, current budgets, forecasts and cash projections for five years, including all supporting  information  8.7 Allocation of assets and total value of assets for the clinic.  9. Insurance:  9.1 A list and brief description of any claims pending under any policies of insurance during the past five years.  9.2 Copies of any and all correspondence relating to the cancellation or non-renewal any policy of insurance during the  last five years.  10. Intellectual Property:  10.1. A list of all software programs owned by the Company and/or any of its subsidiaries and used internally in connection  with the Company’s and/or any of its subsidiaries’, as applicable, business.    10.17 List of all internet domain names owned by the Company and/or any of its subsidiaries or otherwise used by any of  them in their business, and a list of all internet domain names owned by third parties or by employees of the Company and/or  any of its subsidiaries and used by Company and/or any of its subsidiaries in its business.   11. Tax Information:  11.1 Copies of Federal income tax returns for the years 2014, 2015 and 2016 for the Company and each of its subsidiaries.  11.2 Copies of all state income tax and unemployment tax returns for the years 2014, 2015 and 2016 for the Company and  each of its subsidiaries.  11.3 Copies of any and all documents and correspondence relating to any pending tax investigations or inquires by any  taxing authority in respect of the Company and/or any of its subsidiaries.  12. Real Property.  12.1 Real Property Leased.  With respect to each parcel of real property which is leased by the Company, please provide  copies of and/or information pertaining to:     a. lease agreement and any addendums   b. any correspondence from the landlord from the last six months.   c. any information written or otherwise that the Company is or may be in violation of the  terms of the lease.   d. any information or notification from the landlord that it is in breach of the lease agreement  and/or it may be renewing the lease.   e. title policies.   f.  amounts of deposits required.  13. Miscellaneous:  13.1 Copies of all complaints or demands received from any customers and independent contractors within the last twelve  months with respect to the Company and/or any of its subsidiaries.   13.2 Copies of any and all other documents, reports, studies or information viewed by the officers and directors of the  Company and/or any of its subsidiaries as material to the business, financial condition, prospects or operations of the Company  and/or any of its subsidiaries.  13.3 Any marketing agreements with radio stations, TV stations, or other vendors.  13.5 Summary of all local media and marketing relationships and details of those partnerships (including work with  charities etc.)  13.6 Digital versions of all artwork that has been created.    EXHIBIT O    {WS087179v1 } 19    STATE EFFECTIVE DATES    State Effective Dates    The following states have franchise laws that require that the Franchise Disclosure Document be  registered or filed with the state, or be exempt from registration: California, Hawaii, Illinois,  Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Rhode Island, South Dakota,  Virginia, Washington, and Wisconsin.     This document is effective and may be used in the following states, where the document is filed,  registered or exempt from registration, as of the Effective Date stated below:    State Effective Date  California    Hawaii    Illinois    Indiana    Maryland    Michigan    Minnesota    New York    North Dakota    Rhode Island    South Dakota    Virginia    Washington    Wisconsin      Other states may require registration, filing, or exemption of a franchise under other laws, such as  those that regulate the offer and sale of business opportunities or seller-assisted marketing plans.  





 






  {WS087179v1 } 20  EXHIBIT P    RECEIPTS                                                                     {WS087179v1 } 21  RECEIPT    (YOUR COPY – RETAIN FOR YOUR FILES)    This Disclosure Document summarizes certain provisions of the Franchise Agreement and other information in  plain language.  Read this Disclosure Document and all agreements carefully.      If The Joint Corp. offers you a franchise, it must provide this Disclosure Document to you fourteen (14) days before  you sign a binding agreement with, or make a payment to, the franchisor or an affiliate in connection with the  proposed franchise sale, or sooner if required by applicable law.    If The Joint Corp. does not deliver this Disclosure Document on time, or if it contains a false or misleading  statement, or a material omission, a violation of federal law and state law may have occurred and should be  reported to the Federal Trade Commission, Washington, D.C. 20580 and the applicable state agency listed in  Exhibit A.      New York and Rhode Island require that we give you this Disclosure Document at the earlier of the first personal  meeting or 10 business days before execution of the franchise or other agreement or the payment of any  consideration that relates to the franchise relationship.  Michigan and Oregon require that we give you this  Disclosure Document at least 10 business days before the execution of any binding franchise agreement or other  agreement or the payment of any consideration, whichever occurs first.      The following franchise seller(s) will represent us in connection with the sale of our franchises: Eric Simon (Name)  at 16767 N. Perimeter Dr., Suite 110, Scottsdale, Arizona 85260 (Principal Address) and (480) 245-5960  (Telephone Number).      Date of Issuance:  April 29, 2021    See Exhibit A for our registered agents authorized to receive service of process.      I have received a Franchise Disclosure Document dated April 29, 2021. This Disclosure Document included the  following Exhibits:    A. State Administrators/Agents for  Service of Process  B. Franchise Agreement  C. Operations Manual– Table of  Contents  D. Financial Statements  E. Confidentiality/Nondisclosure  Agreement  F. List of Franchisees  G. Form UCC-1 Financing Statement  H. Management Agreement  I. Amendment to Waive Management  Agreement   J. State-Specific Disclosures  K. Required Vendor Agreements  L. Form of Transfer Agreement and  General Release Agreement  M. Letter of Intent  N. Form of Asset Purchase Agreement  O. State Effective Dates         _____________________________________________       Signature of Potential Franchisee    _________________________  _____________________________________________  Date     Print Name of Potential Franchisee     You may return the signed receipt either by signing, dating, and mailing it to us at The Joint Corp., located at 16767  N. Perimeter Dr., Suite 110, Scottsdale, Arizona 85260, or by faxing a copy of the signed and dated receipt to us at  (480) 513-7989.     {WS087179v1 } 22  RECEIPT    (OUR COPY – SIGN, DATE AND RETURN TO US)    This Disclosure Document summarizes certain provisions of the Franchise Agreement and other information in  plain language.  Read this Disclosure Document and all agreements carefully.      If The Joint Corp. offers you a franchise, it must provide this Disclosure Document to you fourteen (14) days before  you sign a binding agreement with, or make a payment to, the franchisor or an affiliate in connection with the  proposed franchise sale, or sooner if required by applicable law.    New York and Rhode Island require that we give you this Disclosure Document at the earlier of the first personal  meeting or 10 business days before execution of the franchise or other agreement or the payment of any  consideration that relates to the franchise relationship.  Michigan and Oregon require that we give you this  Disclosure Document at least 10 business days before the execution of any binding franchise agreement or other  agreement or the payment of any consideration, whichever occurs first.      If The Joint Corp. does not deliver this Disclosure Document on time, or if it contains a false or misleading  statement, or a material omission, a violation of federal law and state law may have occurred and should be  reported to the Federal Trade Commission, Washington, D.C. 20580 and the applicable state agency listed in  Exhibit A.      The following franchise seller(s) will represent us in connection with the sale of our franchises: Eric Simon (Name)  at 16767 N. Perimeter Dr., Suite 110, Scottsdale, Arizona 85260 (Principal Address) and (480) 245-5960  (Telephone Number).      Date of Issuance: April 29, 2021    See Exhibit A for our registered agents authorized to receive service of process.      I have received a Franchise Disclosure Document dated April 29, 2021. This Disclosure Document included the  following Exhibits:    A. State Administrators/Agents for  Service of Process  B. Franchise Agreement  C. Operations Manual– Table of  Contents  D. Financial Statements  E. Confidentiality/Nondisclosure  Agreement  F. List of Franchisees  G. Form UCC-1 Financing Statement  H. Management Agreement  I. Amendment to Waive Management  Agreement   J. State-Specific Disclosures  K. Required Vendor Agreements   L. Form of Transfer Agreement and  General Release Agreement  M. Letter of Intent  N. Form of Asset Purchase Agreement  O. State Effective Dates         _____________________________________________       Signature of Potential Franchisee    _________________________  _____________________________________________  Date     Print Name of Potential Franchisee    You may return the signed receipt either by signing, dating, and mailing it to us at The Joint Corp., located at 16767  N. Perimeter Dr., Suite 110, Scottsdale, Arizona 85260, or by faxing a copy of the signed and dated receipt to us at  (480) 513-7989.