OWCP Interagency Meeting

May 10, 2016
Douglas Fitzgerald

Director,

Division of Federal Employees’ Compensation
Agenda

OWCP Interagency Meeting, May 10, 2016

 Welcome, Douglas Fitzgerald

 Opening Remarks, Leonard J. Howie, III

 Agency Performance, Gary Steinberg

 FECA 100/CHEP, Tara Jones

 ICS Modules, Tara Jones

 OWCPConnect, Chris Revenaugh/Paul Beckham

 IT Updates, Chris Revenaugh/Paul Beckham/Tara Jones

 Misc. Updates, Julia Tritz
Leonard J. Howie, III

Director,

Office of Workers’ Compensation Programs
Gary Steinberg

Deputy Director,

Office of Workers’ Compensation Programs
FY2016 Agency Performance

(Through 2nd Q)

All Government

(less USPS)

FY15 Year 

End 

Result

FY16 

Result

YTD

Percentage 

change

Goal 4: Timely Filing of Claims 88.69% 90.67% 1.98%

Goal 5: Timely Filing of Wage 

Loss Claims 84.43% 85.25% .52%

Goal 6: Lost Production Days 30.4 N/A

Goal 7: Return to Work Rate 90.26% 88.81% (1.45%)

OWCP-tracked Goals 4 through 7
CA-1/2 Timeliness

FY2016 through 2nd Q

0

20

40

60

80

100

Percent of 

Injury/Illness 

Notices 

Timely Filed
CA-7 Timeliness

FY2016 through 2nd Q

0

20

40

60

80

100

Percent of 

Wage Loss 

Claims 

Timely Filed
Return to Work

FY2016 through 2nd Q

70

75

80

85

90

95

Percent of Disabled 

Employees 

Returned to Work 

with Federal 

Agency
Tara Jones

Chief,

Branch of Technical Assistance

Division of Federal Employees’ Compensation
Upcoming Outreach Events

• FECA 100 - Commemorating a Century of 

Compassion

• Reflect on program history and engage with 

external stakeholders to discuss the future of 

FECA

• Opportunity to recognize agency partners

• Field events are underway in each DFEC 

Region

• DFEC National Office to host local event in 

September
Upcoming Outreach Events

• Chesapeake Health Education Program (CHEP) 18th

Annual Federal Workers’ Compensation Conference

• July 26-28, 2016 (Phoenix, AZ)

• Registration is currently open (http://wcconf.org/)

• Sponsored by the Department of Veterans Affairs

• Members of DOL’s Office of the Solicitor staff serves 

on planning committee
Injury Compensation Specialist 

Training Modules

• April 1, 2016 notice sent to Employing Agency 

Stakeholders

• Information on Latest News section of DFEC 

website

• Self-instructional resource/Knowledge Checks

• Does not replace in-person training

• Link to modules on Federal Agency portal
Injury Compensation Specialist 

Training Modules
Paul Beckham

Chief, Branch of Information Technology

Division of Federal Employees’ Compensation
OWCPConnect.gov

• Allows FECA claimants to securely access info 

from case file

• For claimant use only

• Replaces prior access method to CQS

– NFC users should continue to use NFC

– Agencies must obtain AQS access to view CQS info
OWCPConnect.gov

• Requires 

– Use of an identity management service

– Unique User ID

• Registration completed by verifying identity 

through: 

– PIV/CAC card

– Private Credential Service Provider (CSP)
OWCPConnect and CQS
OWCPConnect
OWCPConnect

Choose the Claimant>CQS link from the 

expanding menu available when the users 

click the Select button.
OWCPConnect

OWCP Connect uses a combination of 

identity verification and user identity 

management to allow claimants secure 

access to their workers compensation 

data. 

To access their data, claimants will need 

to establish an account and verify their 

identity. 

All new users will click the Sign Up link in 

the dialog that appears
OWCPConnect

To ensure that only existing claimants are 

accessing the system, OWCPConnect asks 

all new users to verify their last name and 

date of birth. 

If that information does not match 

claimant information in the system, the 

user will not be able to continue the 

registration process. 
OWCPConnect

Before gaining access to applications in OWCPConnect, the user must verify their 

identity. This is done via services provided by our current vendor Connect.GOV, an 

online identity verification system. 
OWCPConnect

Using a “widget” (shown above), OWCPConnect gives users access to three 

avenues of identity verification through our current vendor Connect.GOV. 

PIV/CAC – Users with access to a PIV card reader at the time of registration 

can use their government issued PIV or CAC card to verify their identity. Aside 

from the physical card and reader, the user must know their card’s PIN number 

to proceed.

ID.Me – This is a private credential service provider (CSP) that allows users to 

verify their identity by answering a series of questions based on the user’s 

financial history (credit report). 

Verizon – This is also a private CSP that verifies identities using consumer 

financial data. 

Note: using the CSPs does not incur a cost to the injured worker. Also, no 

financial information is collected or stored by OWCPConnect.
OWCPConnect

Following successful identify verification the user will set up their own OWCPConnect

account.

The account is based on the identity information passed back to OWCPConnect

from either the user’s PIV/CAC card or private CSP (whichever avenue the user 

took).

The OWCPConnect account credentials are what returning customers will use when 

accessing the system after being fully registered.
OWCPConnect

First, the user is asked to create a unique 

UserID and security questions. The 

security questions are used if the user 

ever needs to reset his or her password. 

The answers are case and space sensitive 

(what you enter here is exactly what you 

have to enter if challenged with these 

questions later on).
OWCPConnect

Next, users will need to enter some 

additional information below the security 

questions to complete the registration.

The information needed varies based on 

the identity verification method. 

If a PIV/CAC is used, the user must enter a 

primary email address and SSN as that 

information is not stored or transmitted 

via the card. 

The use of the private CSPs will supply 

OWCPConnect with the SSN and primary 

email address. The SSN is encrypted and 

not displayed in full.
OWCPConnect

Once the information has been entered and saved, the system will send the user an 

email with a link to activate the account. The email goes to both the primary and 

secondary email addresses.
OWCPConnect

To enter the system, the user will need to click the Sign In link at the top of the 

screen and/or choose the Claimant>CQS link from the expanding menu available 

when the users click the Select button.

A successfully registered account will allow the user access to CQS. To view a case, 

the user simply enters the case number in the CQS screen. 
IT Updates – OSHA

• Manual BLS Reporting for this year should be 

completed for all agencies that requested it

• The enhancement to use Establishment Codes 

as a variable in the OSHA 300 Log in ECOMP 

will be available by late summer. 

• BLS flat file production within ECOMP will be 

available before the end of the calendar year.
IT Updates – Data Extract Files

• We are moving to XML format for the 

following files:

– Compensation 

– Case Management 

– Bill Pay

– Chargeback
IT Updates – Data Extract Files

• Why? 

– Open format

– Easier to use

– Allows for self-documentation

– Push to standardize data

• Target date is July 1, 2017

• Phased approach – test files delivered 

quarterly
IT Updates – Occupational Series 

Codes

• Plan to consolidate available codes and 

remove extraneous data

• Different systems appear to be using different 

formats/lengths for the codes – need to 

standardize

• Project plan is underway and further info will 

be communicated to DFEC IT Dataworkgroup

members
IT Updates – Point of Contact Refresh

• Updated POC info needed from Federal 

Agency Partners:

– AQS Intra-Agency Coordinator (IAC)

– ECOMP Agency Maintenance Users (AMU)

– Data Recipient – chargeback and data extracts

• Send to: Dataworkgroup@dol.gov

• Due by May 31, 2016
Julia Tritz

Deputy Director,

Division of Federal Employees’ Compensation