United States Department of Labor

Employees’ Compensation Appeals Board

__________________________________________

S.H., Appellant

and

U.S. POSTAL SERVICE, POST OFFICE, 

Mill Valley, CA, Employer

__________________________________________

)

)

)

)

)

)

)

)

Docket No. 19-0482

Issued: January 6, 2020

Appearances: Case Submitted on the Record

Alan J. Shapiro, Esq., for the appellant1

Office of Solicitor, for the Director

ORDER REMANDING CASE

Before:

CHRISTOPHER J. GODFREY, Chief Judge

PATRICIA H. FITZGERALD, Deputy Chief Judge

JANICE B. ASKIN, Judge

On January 2, 2019 appellant, through counsel, filed a timely appeal from a 

November 28, 2018 merit decision of the Office of Workers’ Compensation Programs (OWCP). 

The Clerk of the Appellate Boards assigned Docket No. 19-0482.

On August 4, 2017 appellant, then a 48-year-old carrier, filed a traumatic injury claim 

(Form CA-1) alleging that on August 2, 2017 he sustained an emotional condition due to his 

supervisor’s actions. 

In an accompanying narrative statement, appellant explained that on the morning of 

August 2, 2017 he informed his supervisor, C.C., that he was not feeling well because of neck 

pain and numbness to his face. His supervisor informed him that he still had to deliver mail on 

street route 19. Appellant then informed two other supervisors that he was not feeling well and 

was told he could case mail and deliver his mail route later. He reported that while he was 

 

1

In all cases in which a representative has been authorized in a matter before the Board, no claim for a fee for 

legal or other service performed on appeal before the Board is valid unless approved by the Board. 20 C.F.R. 

§ 501.9(e). No contract for a stipulated fee or on a contingent fee basis will be approved by the Board. Id. An 

attorney or representative’s collection of a fee without the Board’s approval may constitute a misdemeanor, subject 

to fine or imprisonment for up to one year or both. Id.; see also 18 U.S.C. § 292. Demands for payment of fees to a 

representative, prior to approval by the Board, may be reported to appropriate authorities for investigation.
2

casing mail C.C. came and stood behind him to observe him work which made him very 

uncomfortable, nervous, and stressed. C.C. then asked him again to go out and deliver mail on 

route 19. While appellant was on his lunch break, C.C. asked to speak to him after lunch, 

causing him to feel nervous and stressed that he had done something wrong. After lunch, he 

spoke with C.C. who informed him that he was emotionally unstable. Appellant became upset 

and angry and raised his voice to his supervisor, he then apologized to C.C. and explained that he 

did not know why this was happening, but he would try and control himself.2

In an August 2, 2017 narrative statement, Supervisor C.C. reported that on that morning, 

appellant was notified that he was making scanner and clock ring errors because he was using an 

old route number to input the data. He indicated that route 32, appellant’s old assignment, had 

been eliminated a month before and that he was incorrectly using the old route number. C.C.

reported that around 12:00 p.m., appellant returned to the employing establishment to take his 

lunch without completing his mail route delivery. At this time, C.C. spoke to appellant regarding 

the matter. He gave appellant directions to set up the scanner correctly and use the new route 

number, and also informed him that he should not come back to the facility to take his lunch 

when he still had mail to deliver. Rather, appellant was advised to take his lunch break on his 

mail route. He then became upset, raised his voice, and began crying. Appellant yelled that he 

wanted the same delivery route he was assigned the previous day. C.C. informed him that he 

was not given that assignment because he was not completing his route and brought back about 

half the assignment the day before. He informed appellant that it was not his decision to 

eliminate his prior route and that the decision was made between the employing establishment 

and the union.

In support of his claim, appellant submitted medical reports dated May 2, 2017 through 

January 11, 2018 from Dr. Michael Hebrard, Board-certified in physical medicine and 

rehabilitation.

In a March 7, 2018 narrative statement, C.C. continued to controvert the claim.

By decision dated March 27, 2018, OWCP denied appellant’s claim for failing to 

establish fact of injury. It found that the evidence of record failed to establish that the August 2, 

2017 incident occurred as alleged. OWCP also determined that there was insufficient medical 

evidence to establish a diagnosed condition causally related to the alleged incident. It concluded, 

therefore, that the requirements had not been met to establish an injury as defined by FECA.

On April 5, 2018 appellant, through counsel, requested an oral hearing before an OWCP 

hearing representative. A hearing was held on September 14, 2018, at which appellant testified.

By decision dated November 28, 2018, OWCP’s hearing representative affirmed the 

March 27, 2018 decision finding that the evidence of record failed to establish that the August 2, 

2017 employment incident occurred as alleged. The hearing representative noted that even if 

 

2 The record reflects that appellant also filed a separate occupational disease claim (Form CA-2) on August 17, 

2017 for the same issue. That claim was then deleted by OWCP and combined with the instant claim. The record 

further reflects that appellant has filed an additional occupational disease claim (Form CA-2) on April 26, 2018 

which was assigned OWCP File No. xxxxxx062. That claim is not presently before the Board on this appeal.
3

appellant were to establish that the events occurred as he described, he had not established that 

an incident rose to the level of error or abuse as he was describing supervisory or administrative 

issues at the discretion of his employer which would not be compensable.

The Board, having duly considered the matter, concludes that the case is not in posture 

for decision.3 FECA provides that OWCP shall determine and make findings of fact in making 

an award for or against payment of compensation after considering the claim presented by the 

employee and after completing such investigation as it considers necessary with respect to the 

claim.4 The reasoning behind OWCP’s evaluation should be clear enough for the reader to 

understand the precise defect of the claim and the kind of evidence which would overcome it.5 

OWCP’s November 28, 2018 decision denied appellant’s claim for failing to establish 

that the August 2, 2017 employment incident occurred as alleged. The Board finds that OWCP 

did not discharge its responsibility to set forth findings of fact and a clear statement of reasons 

explaining the disposition so that appellant could understand the basis for the decision, as well as 

the precise defect and the evidence needed to overcome the denial of his emotional condition 

claim.6 In its November 28, 2018 decision, OWCP did not make any factual findings regarding 

appellant’s specific allegations regarding the events of August 2, 2017. OWCP’s November 28, 

2018 decision, recited legal principles, but failed to provide proper findings with respect to 

whether appellant established any compensable factors of employment.7

On remand OWCP shall make findings of fact regarding the employment events alleged 

by appellant.8 Following this and any other further development deemed necessary, OWCP shall 

issue a de novo merit decision.9

 

3 N.M., Docket No. 17-0262 (issued July 3, 2017).

4 5 U.S.C. § 8124(a)(2); 20 C.F.R. § 10.125.

5 Federal (FECA) Procedure Manual, Part 2 -- Claims, Disallowances, Chapter 2.1400.5(c) (February 2013). See 

also G.S., Docket No. 14-1933 (issued November 7, 2014).

6

J.S., Docket No. 18-0513 (issued March 1, 2019); K.J., Docket No. 14-1874 (issued February 26, 2015); J.J., 

Docket No. 11-1958 (issued June 27, 2012).

7 OWCP’s procedures provide that, when denying an emotional condition claim, it must first determine whether 

the events actually occurred. It should then distinguish between those workplace activities and circumstances which 

are factors of employment and those which are outside the scope of employment for purposes of compensation by 

outlining work-related and non-work-related elements into three parts. If a claimant does implicate a factor of 

employment, OWCP should then determine whether the evidence of record substantiates that factor. When the 

matter asserted is a compensable factor of employment and the evidence of record establishes the truth of the matter 

asserted, OWCP must base its decision on an analysis of the medical evidence. Federal (FECA) Procedure Manual, 

Part 2 -- Claims, Initial Development of Claims, Chapter 2.800.5a (June 2011). D.H., Docket No. 17-1529 (issued 

February 14, 2018). 

8 A.R., Docket No. 11-1949 (issued April 16, 2012). 

9 C.W., Docket No. 14-0693 (issued January 12, 2016).
4

IT IS HEREBY ORDERED THAT the November 28, 2018 decision of the Office of 

Workers’ Compensation Programs is set aside and the case remanded for further action

consistent with this order of the Board.

Issued: January 6, 2020

Washington, DC

Christopher J. Godfrey, Chief Judge

Employees’ Compensation Appeals Board

Patricia H. Fitzgerald, Deputy Chief Judge

Employees’ Compensation Appeals Board

Janice B. Askin, Judge

Employees’ Compensation Appeals Board