United States Department of Labor

Employees’ Compensation Appeals Board

__________________________________________

C.W., Appellant

and

U.S. POSTAL SERVICE, WAVERLY STATION, 

Baltimore, MD, Employer

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Docket No. 19-1739

Issued: May 28, 2020

Appearances: Case Submitted on the Record

Appellant, pro se

Office of Solicitor, for the Director

ORDER REMANDING CASE

Before:

ALEC J. KOROMILAS, Chief Judge

PATRICIA H. FITZGERALD, Alternate Judge

VALERIE D. EVANS-HARRELL, Alternate Judge

On August 16, 2019 appellant filed a timely appeal from a July 15, 2019 merit decision of 

the Office of Workers’ Compensation Programs (OWCP). The Clerk of the Appellate Boards 

assigned Docket No. 19-1739.

1

On October 30, 2018 appellant, then a 29-year-old city carrier associate, filed a traumatic 

injury claim (Form CA-1) alleging that on October 27, 2018 she sustained a broken right ankle 

when she slipped and fell while in the performance of duty.

2

 She alleged that the incident took 

place at 3:15 p.m. Appellant first notified her supervisor, stopped work, and received medical care 

on October 27, 2018, the date of the claimed injury. On the reverse side of the form a customer 

service supervisor, S.A., controverted the claim stating that appellant did not know the address 

 

1 The Board notes that, following the July 15, 2019 decision, OWCP received additional evidence. However, the 

Board’s Rules of Procedure provides: “The Board’s review of a case is limited to the evidence in the case record that 

was before OWCP at the time of its final decision. Evidence not before OWCP will not be considered by the Board 

for the first time on appeal.” 20 C.F.R. § 501.2(c)(1). Thus, the Board is precluded from reviewing this additional

evidence for the first time on appeal. Id.

2

It appears on his Form CA-1 the appellant inadvertently noted his injury occurred on October 27, 2019; however,

the form was signed on October 27, 2018 and emergency medical treatment for her fracture was sought that date.
2

where the injury occurred and could not explain how the injury occurred, only stating that she was 

going up some steps and heard something pop in her leg.

By development letter dated November 1, 2018, OWCP advised appellant that the evidence 

of record was insufficient to establish her claim. It noted that she was employed as a personnel 

security specialist by the Department of Veterans Affairs and it had received her claim for a 

traumatic injury filed on October 16, 2018 alleging an August 15, 2018 injury which resulted from 

being pushed and assaulted by her supervisor at work. OWCP reported that it did not receive any 

other documentation with her claim form and advised her of the medical evidence necessary to 

establish her claim. It further reported that appellant had failed to substantiate the factual elements 

of her claim and requested that she respond to the provided questionnaire. In a series of questions, 

appellant was requested to provide additional details pertaining to the October 27, 2018 alleged 

assault, circumstances surrounding the incident, whether there was a police or agency investigative 

report, whether there were any witnesses to the assault, if there was any animosity between 

appellant and the assailant, and why she waited two months to file a Form CA-1. OWCP afforded 

appellant 30 days to provide the necessary information.

In support of her claim, appellant submitted discharge instructions and a work/school note 

dated October 27, 2018 which documented treatment for a tibial and fibular fracture on that date

at 3:50 p.m. A November 7, 2018 work status note was also provided by her physician indicating 

that she should remain out of work until February 7, 2018.

By decision dated December 4, 2018, OWCP denied appellant’s claim, finding the 

evidence of record was insufficient to establish that the October 27, 2018 employment incident 

occurred as alleged. It noted that although the November 1, 2018 development letter sent was 

issued in error and contained the incorrect job title, agency, and date of filing, appellant failed to 

respond to the factual questionnaire or refute the information provided in the letter, and therefore,

had not substantiated the factual element of her claim.

On December 14, 2018 appellant requested an oral hearing before OWCP’s hearing 

representative. In support of her claim, she submitted a December 28, 2018 work status report, a 

March 13, 2019 work status report, and a March 13, 2019 progress note.

A hearing was held on April 25, 2019 where appellant described the October 27, 2018 

employment incident when she was delivering mail and slipped on a tarp and broke her right ankle. 

She reported that immediately after the incident, a neighbor came to help her and called 911. 

Appellant noted that she attempted to call the office, but could not get in contact with anyone so 

she called a fellow carrier and asked him to notify management. She testified that she was 

transported to the hospital by ambulance and described her course of medical treatment, stating 

that she subsequently underwent surgery and had plates and screws placed in her right ankle. 

Appellant indicated stopped work on the date of injury and returned to light-duty work on 

February 21, 2019. The record was held open for 30 days.

By decision dated July 15, 2019, OWCP’s hearing representative affirmed the December 4, 

2018 decision, finding that appellant had not provided sufficient evidence to establish that she 

sustained an injury on October 27, 2018, as alleged. 
3

The Board, having duly reviewed the case record submitted by OWCP, finds that this case 

is not in posture for decision.3

OWCP’s procedures provide that OWCP is responsible for requesting evidence.4 The 

procedures further provide that the claims examiner should contact the claimant in writing to 

obtain evidence and should specifically request the information needed, tailored to the specifics of 

the individual case.5 In this instance, OWCP improperly developed the claim as the November 1, 

2018 development letter requested factual information pertaining to an unrelated assault claim 

which was never alleged by appellant.

6

 The questionnaire requested detailed information 

pertaining to an August 15, 2018 work-related assault and failed to inquire about any aspect of her 

alleged October 27, 2018 right ankle injury while delivering mail on her mail route. Furthermore, 

OWCP’s December 4, 2018 decision acknowledged that the November 1, 2018 development letter 

was issued in error, but continued to deny the claim for fact of injury finding that appellant failed 

to respond to or refute the information provided to her in the letter. By decision dated July 15, 

2019, OWCP’s hearing representative affirmed the December 4, 2018 decision. The Board notes 

that the record does not indicate that OWCP’s development letter was resent or reissued.7 Because 

appellant did not receive a properly issued development letter, she was not afforded an opportunity 

to submit the required evidence in support of her claim based on detailed instructions advising her 

of the evidence required to demonstrate her entitlement to compensation.8

As appellant failed to receive proper guidance from OWCP regarding the specific evidence 

required to establish a traumatic injury claim, the Board finds that this case must be remanded for 

further development.9 Following such further development as it deems necessary, OWCP shall 

issue a de novo decision on appellant’s claim.

10

 

3 See T.Z., Docket No. 17-0679 (issued May 9, 2019).

4 Federal (FECA) Procedure Manual, Part 2 -- Claims, Initial Development of Claims, Chapter 2.800.4 (June 2011).

5

Id. at Chapter 2.800.5. See also V.R., Docket No. 16-1167 (issued December 22, 2016).

6 See P.D. Docket No. 19-0763 (issued November 26, 2019).

7 R.P., Docket No. 18-0909 (issued October 28, 2019); E.C., Docket No. 11-1774 (issued February 27, 2012). 

8 Supra note 4.

9 D.K., Docket No. 18-0604 (issued October 21, 2019). See S.S., Docket No. 17-0871 (issued November 6, 2017).

10 Appellant timely requested oral argument pursuant to section 501.5(b) of the Board’s Rules of Procedure. 20 

C.F.R. § 501.5(b). The Board has exercised its discretion and, given the disposition of the case, denies the request,

finding that the arguments on appeal have been addressed based on the case record.
4

IT IS HEREBY ORDERED THAT the July 15, 2019 decision of the Office of Workers’

Compensation Programs is set aside and the case is remanded for further proceedings consistent 

with this order. 

Issued: May 28, 2020

Washington, DC

Alec J. Koromilas, Chief Judge

Employees’ Compensation Appeals Board

Patricia H. Fitzgerald, Alternate Judge

Employees’ Compensation Appeals Board

Valerie D. Evans-Harrell, Alternate Judge

Employees’ Compensation Appeals Board