| 1. | Definitions and Interpretation. |
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| 1.1 | The definitions contained in the Agreement and its Annexes shall apply to this Fifth Amendment (except where any term is specifically defined herein or the context otherwise requires). |
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| 1.2 | This Fifth Amendment modifies the Agreement according to the terms and conditions set forth below.  Except as expressly provided in this Fifth Amendment, no other term or condition set forth in the Cooperation and Support Agreement and its Annexes is modified, amended or altered by this Fifth Amendment, and nothing contained herein, unless expressly provided to the contrary, shall be deemed to be or constitute an amendment, modification, extension, supplement or novation of the Cooperation and Support Agreement and its Annexes. |
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| 1.3. | Each reference in the Cooperation and Support Agreement or hereunder to “this Agreement”, “hereunder”, “hereof”, “herein” or words of like import referring to the Cooperation and Support Agreement, shall mean and be a reference to the Agreement as amended pursuant to this Fifth Amendment. |
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| 1.4 | Each reference in the Agreement to “Company” or “Companies” shall mean a reference, individually or collectively, as the case may be, to TIM Celular, INTELIG, TIM Fiber SP and TIM Fiber RJ. |
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| 1.5 | Each reference in the Agreement to “Party” or “Parties” shall mean a reference, individually or collectively, as the case may be, to TI, TIM Celular, INTELIG, TIM Fiber SP and TIM Fiber RJ. |
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| 2. | Amendment to the Agreement. |
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| 2.1 | Extension of the Term of the Agreement. The Parties hereby agree to extend the Term of the Agreement, which expired on January 2, 2012, by establishing that the Agreement shall continue in full force and effect until January 2, 2013 (the “Extended Term”). |
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| 2.2 | Project Price Cap for 2012. The Parties agree to amend sub-section 5.1 of the Agreement setting forth that, during the Extended Term the Projects to be agreed upon between the Parties in connection with the Agreement shall not exceed the total amount of  € 8,000,000.00 (Euro Eight million) (the “Projects’ Price Cap for the Extended Term”). |
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| 2.3 | Road Map for the Extended Term. Prior to the execution of this Fifth Amendment, the Companies have been provided by TI with a new Road Map which relates to the Extended Term, aiming at allowing the identification and evaluation of the possible Projects that the Companies may elect to pursue during the Extended Term. Such new Road Map for the Extended Term, has been further implemented in consultation between TI and the Companies and, by the execution of this Fifth Amendment, it is finally agreed between the Parties in the version which is enclosed hereto as Annex I (“Road Map for the Extended Term”). The Road Map for the Extended Term will be used for the purposes set out in Section 3.1.1 of the Agreement. |
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| 2.4 | For the Extended Term agreed herein, each reference in the Agreement to the terms “Project Price Cap”, “Road Map”, “Term” and “Annex VII”, shall be intended as a reference made to “Project Price Cap for the Extended Term”, “Road Map for the Extended Term”, “Extended Term” and “Annex I”, respectively, as defined in this Fifth Amendment. |
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| 2.5 | Adherence to the Agreement. By executing this Fifth Amendment, INTELIG, TIM Fiber SP and TIM Fiber RJ adhere to the Agreement as Parties thereto, |
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| 2.6 | The Parties acknowledge and agree that, for all that is not expressly provided in this Fifth Amendment to the contrary, the provisions contained in the Agreement shall remain in full force and effect and shall apply. |
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| 3. | Governing Law. |
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|  | Breakdown of Cooperation and Support Agreement 2012            AREA        Roadmap Price (K.EURO)======================= ======================          MARKETING                       170======================= ======================             SALES                         48======================= ======================    CUSTOMER RELATIONS                    133======================= ======================          CORPORATE                        36======================= ======================           TIM FIBER                      163======================= ======================            INTELIG                       199======================= ====================== INFORMATION TECHNOLOGY                  2.588======================= ======================           NETWORK                       3.536======================= ======================      NETWORK INTELIG                    1.127----------------------- ----------------------TOTAL PRICE OF PROJECTS                 8.0008 / 25 |
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|  | 9 / 25Marketing - Projects 2012 Brazil (1/2)               PROJECT                                                                BENEFIT              TIMING       PRICE                                                                                                                      (K.EURO)----------------------- ------------------------------------------------ --------------------------------- ---------- --------                                                                          To guarantee the monitoring of   January --      20[][]Social Network             [][]Actual market situation and TI position new model and site where customer   December                               [][]Social Network Strategy                           needs arise.             2012----------------------- ------------------------------------------------ --------------------------------- ---------- --------                               [][]Revenue Assurance                         To maximize revenues and      January --      40[][]Diagnostic of E2E          [][]Management tools                             customer satisfaction.     December   performances phase 2                                                                                       2012----------------------- ------------------------------------------------ --------------------------------- ---------- --------                                                                         To guarantee the caring evolution January --      40[][]Customer            Base[][]Marketing plan                             and optimization on channels    December   Management in multichannel[][]Multichannel approach                                                        2012   approach |
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|  | Marketing - Projects 2012 Brazil (2/2)---------------------------------------------------------- ------------------------------- ---------- --------               PROJECT                                                 BENEFIT             TIMING       PRICE                                                                                                      (K.EURO)---------------------- ---- ------------------------------ ------------------------------- ---------- --------                                                           To guarantee Sim card / Handset January --      40                       [][]SIM card development                  development process       December[][]SIM Card/Device    [][]Application and testing                                            2012                       [][]Roadmap generation                       [][]Smart Phone pack                       [][]SIM Card Platform---------------------- ----------------------------------- ------------------------------- ---------- --------                                                               To reduce costs, increase   January --      30[][]M-Payment and NFC  [][] Benchmark of Italian situation  revenues and improve service   December                       [][] Processes and organization        level and corporate image.      2012TOTAL K.[]17010 / 25 |
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|  | Sales Consumer - Projects 2012 Brazil (1/1)---------------------------------------------------------------------------------------------------- ---------- --------          PROJECT                                                                 BENEFIT            TIMING       PRICE                                                                                                                (K.EURO)---- --------------- ------------------------------------------------ ------------------------------ ---------- --------                     [][]Processes optimization                       To share experience of mature  January --      18                     [][]Training                                                    market          December[][] Trade marketing                                                                                    2012---- --------------- ------------------------------------------------ ------------------------------ ---------- --------                                                                       To guarantee model evolution, January --      30                     [][]Activities and processes                      sales and post sales coverage December[][] Retail          [][]Organization                                 according to new network model    2012                                                                                implementation                     [][]Support to Points of Sales                     [][]Extension of activities at the point of saleTOTALK.[]4811 / 25 |
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|  | 12 / 25Customer Relations - Projects 2012 Brazil (1/2)               PROJECT                                                      BENEFIT                  TIMING       PRICE                                                                                                                (K.EURO)----------------------- ------------------------------------------ --------------------------------- ---------- --------                        [][]Efficiency in CC human and not human        Not Human channel            January --      48[][]Multichannel        [][]Channels activities specialization and  development thanks to an         December                           distribution (caring and sales)         analysis of activities, priority,    2012                                                                             benchmark----------------------- ------------------------------------------ --------------------------------- ---------- --------[][]Customer Care Sales [][]Activities                             To increase sales thanks to       January --      48                        [][]Logistic                                  activities review, tools       December                        [][]Processes                                        availability               2012----------------------- ------------------------------------------ --------------------------------- ---------- --------                        [][]CC management model                     To share Social Network          January --      19[][]Social Network                                                  experience and evolution         December                                                                                                        2012 |
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|  | Customer Relations- Projects 2012 Brazil (2/2)               PROJECT                                                    BENEFIT TIMING       PRICE                                                                                             (K.EURO)---------------------------- -------------------------------------------- ------- ---------- --------                             [][]Claims management                                January --      18[][]Official Organization, and [][]Relationship with government institution         December   Customer Association                                                              2012TOTAL K.[]133 |
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|  | Corporate - Projects 2012 Brazil (1/1)               PROJECT                                             BENEFIT       TIMING       PRICE                                                                                            (K.EURO)-------------------------- ----------------------------------- ----------------- ---------- --------                                                               Knowledge process January --      18[][] Compras Comerciais e  [][]Purchasing process optimization                   DecemberLog[]stica                 [][]Best practice exchange                               2012-------------------------- ----------------------------------- ----------------- ---------- --------                                                                    Knowledge    January --      18[][] Accounting regulatory [][]Management expertise                              Decembersystem                     [][]Support system                                       2012TOTAL K.[] 3614 / 25 |
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|  | TIM Fiber - Projects 2012 Brazil (1/2)               PROJECT                                                                  BENEFIT                 TIMING       PRICE                                                                                                                           (k.EURO)------------------------------- ------------------------------------------ ------------------------------------ ---------- --------                                Process analysis and support for product     To support the selection of the    January --      29[][]Devices and Product           evaluation.                                  suitable device for the service.   December   evaluation                   ADSL CPE requirement definition               To optimize the investments.         2012                                complaint with the performance and                                functionality requirements, alignment with                                the purchasing process in line with the                                strategic plan------------------------------- ------------------------------------------ ------------------------------------ ---------- --------                                Delivery and Assurance Processes review.     To improve the processes in terms    January --      29[][] ADSL Service Delivery and    Methods and know-how sharing for              of times and costs reduction.     DecemberAssurance Processes review      managing Delivery and Assurance                                                    2012                                processes------------------------------- ------------------------------------------ ------------------------------------ ---------- --------                                Tools and processes requirement and             To improve the customer         January --      29[][]Customer Caring             evaluation to support caring.                    information using a unique     December   Management                   Processes sharing needed to manage the                      system.                2012                                Caring processes (pre and post sales)------------------------------- ------------------------------------------ ------------------------------------ ---------- --------                                Sales Support Tools and Trade Marketing       To improve the performance of     January --      29[][]Support sales processes and (ej Evolution, Sales HUB, Sales Mate)          the sales activities through the December   sales management             know-how sharing to support the service           introduction of new tools.       2012                                sales------------------------------- ------------------------------------------ ------------------------------------ ---------- --------                                Performance Analysis and diagnosis,         To optimize the response time to    January --      18[][]Customer Care - Operations  benchmarking.                                     the customer in case of       December   guide lines                  Start up support and go-to-market                    assistance needs.             201215 / 25 |
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|  | TIM Fiber - Projects 2012 Brazil (2/2)----------------------------------------------------------------------- ----------------------------------- ---------- --------               PROJECT                                                               BENEFIT                TIMING       PRICE                                                                                                                       (k.EURO)-------------------------- -------------------------------------------- ----------------------------------- ---------- --------                           Service and Caring Model review: offers,       To optimize the introduction of the January --      29[][]Service and Caring Model service configuration .Product, advertising, new services following the market   December                                                                          and innovation requirements.         2012TOTAL K.[]16316 / 25 |
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|  | Intelig - Projects 2012 Brazil 1/2   PROJECT                                                                              BENEFIT               TIMING       PRICE                                                                                                                         (k.EURO)------------ --------------------------------------------------------------- -------------------------------- ---------- --------Cloud Offer  Support in the understanding and design of an offer based       Know the overall strategy of     January --      40             on the Cloud paradigm. Telecom Italia will provide all the      Cloud Computing TI Portfolio     December             know-how and support needed to service creation and             including roadmap,                  2012                                                                             organization.             marketing personnel directly from its operations and line       Determinate the best Cloud             staff/management.                                               services portfolio for TIM                                                                             Brazil/Intelig.------------ --------------------------------------------------------------- -------------------------------- ---------- --------Federative   Support the creation of a cloud federation with Telecom         Have an demo environment at      January --      40Clouding     Italia giving an overall looking at the standardization,        fingertips to rapidly and deeply December             confidentiality, security, provisioning, contracts and legal    investigate on ICT products to      2012                                                                             launch on the market.             responsibility for the virtual infrastructure.------------ --------------------------------------------------------------- -------------------------------- ---------- --------Vertical ICT Support, on a consultancy basis, to determinate a Vertical      Knowledge about the best in      January --      40Portfolio    ICT portfolio which will best fit the Brazilian market. Through class ICT Vertical Services and  December             an advanced competence and a complete portfolio, skilled        related benchmark.                  2012             experts will sustain the analysis of all the strategies to             compete on the business.------------ --------------------------------------------------------------- -------------------------------- ---------- --------Top Client   In joint with Testimonials of Telecom Italia, the project will  Positioning with its clients and January --      30Experience   be provided in Italy for the Brasilian Top Client (and/or       in the market. Company           December             prospect) in order to update them on the most innovative        images.                             2012             solutions, give trust on the TI Group and stimulate the             demand on ICT.17 / 25 |
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|  | Intelig - Projects 2012 Brazil (2/2)               PROJECT                                                        BENEFIT             TIMING       PRICE                                                                                                             (k.EURO)-------------------------- --------------------------- ----- --- ---- --------------------------- ---------- --------                                                                       To increase revenues and   January --      15[][]Roaming Partnership    [][]Strategies and models:    voice and data synergies to leverage on SA December                              traffic                                             market             2012                           [][]Alliances and partnership-------------------------- --------------------------- ----- --- ---- --------------------------- ---------- --------[][]E2E Intelig processes: [][]Know-how transfer                      To improve the processes in January --      34   assurance, delivery                                                  terms of times and costs  December                                                                                reduction.           2012TOTAL K.[] 19918 / 25 |
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|  | IT - Projects 2010 Brazil (1/2)             PROJECT                                                                                  BENEFIT                TIMING         PRICE       (K.EURO)----------------- ----------------------------------------------------------------------- ---------------------------------- ------------- --------Interconnection   []"SCTR", is the TI software dedicated to interconnection billing. It                                      January --         745     Billing      performs sizing, pricing, discounting and accounting of the traffic      Corporate centralized solution to December 2012                  exchanged between interconnected telecommunication companies,               manage the Iterconnection                  both for fixed and obile networks. It has been in house developed and              Billing business.                  conceived to offer flexible solutions by using a technological platform                  aligned to the current market standards, in order to meet the growing                  interconnection needs.                                                                                            Support the traffic size growth                  [][] New and/or improved functions shall be developed and                       and the assurance of                  implemented by TI (evolution);                                               Interconnection revenue.                  [][] TI will provide a Remote Support Group which will provide           Align SCTR Platform to improve                  second level assistance to TIM Brasil and will be activated in case of       the performances and to                  s/w bugs, system crash, critical system performance problems, need       manage the basic configuration                  of urgent changes in processing flow.                                     in a user-friendly environment----------------- ----------------------------------------------------------------------- ---------------------------------- ------------- --------Revenue Assurance                                                                           To answer Revenue Assurance      January --       1.040      Package     []The RAP System is a Revenue Assurance enabling platform. It is             and Billing areas demands December                  designed with a "best of breed" approach in order to be efficient and     through controls improvements       2012                  robust and allow a "fast track" implementation of the monitoring                in CDR process from                  requirements.                  []It supports both the "classical RA Approach" (balancing and reject                  monitoring) and a more "transaction oriented" Revenue Assurance         mediation platform , pre paid,                  approach.                                                               post paid, interconnection and                  []TI shall provide a package review and new releases of RAP               co-billing systems. Better                  in the course of 2012, incorporating new functionalities                           information                  (evolution) and the enhancements of the platform to take into                  account the new version of the operating system, DB and                    accuracy and performance                  reporting tool                                                               improvement in the KPI                  []TI will provide a Remote Support Group which will provide                     analysis, due to the                  second level assistance to TIM Brasil and will be activated in            development of detailed and                  case of s/w bugs, system crash, critical system performance                 user-friendly reports, with                                                                                            comprehensive statistics data                  problems, need of urgent changes in processing flow.                          from different periods.19 / 25 |
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|  | IT - Projects 2012 Brazil (2/2)             PROJECT                                                                           BENEFIT               TIMING PRICE (K.EURO) Security -  []Security is one of the most important issues to be faced by any IT    Provide Automatisation andPCS Project  department in a telecommunications Company.                                         Control:                                                                                    Manage user identities and             []Tim Brasil and Telecom Italia, in order to comply the Sarbanes      entitlements , authentication,   January -- 803             Oxley Act, shall deploy an Identity and Access Management system     authorization and accounting of                                                                                                                    December             that can efficiently support a Company cross functional process.     the user accessing the majority      2012                                                                                     of Tim Brasil applications            []Specifically, in its role as support group, TI shall package and    Trace the management activities            support installation of the s/w kit, produce integration test plans,   of the user credentials (user id            support integration tests and User Acceptance Tests, provide          and password) and entitlements            training and all necessary documentation.                                            (SAP);                                                                                  Trace the user accesses to the                                                                                   applications 'PCS connected'.TOTAL K.[] 2.58820 / 25 |
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|  | AREA Network - Projects 2012 Brazil (1/4)TIM BRASIL--------------------------------- --------------------------------------------- ------------- --------                 PROJECT                    BENEFIT                               TIMING        PRICE                                                                                              (K.EURO)--------------------------------- --------------------------------------------- ------------- --------    Access Network -- Engineering Support to radio access engineering focused      January --    131                                  on RNC dimensioning (Huawei, Ericsson e       December 2012                                  Nokia).--------------------------------- --------------------------------------------- ------------- --------    Access Network - Testing      Sharing of TI test plan for TIMBR network        January --    351                                  testing (PVV) and PVV execution.              December 2012--------------------------------- --------------------------------------------- ------------- --------    Training                      Basic and Advanced 3G course; Basic LTE          January --     50                                  course; Guitar course                         December 2012--------------------------------- --------------------------------------------- ------------- --------    Microwave                     Testing new vendors and new features             January --    250                                                                                December 2012--------------------------------- --------------------------------------------- ------------- --------    Netep                         Sharing TI own technological scouting process    January --    200                                  and dimensioning tools for network evolution  December 2012                                  analysis.--------------------------------- --------------------------------------------- ------------- --------    TN CL4 Support                CL4 Network evolution; User Plane Evolution;     January --    100                                  C4 Network evolution                          December 2012--------------------------------- --------------------------------------------- ------------- --------    CN Circuit Switched           C5 Architecture Evolution                        January --    100                                                                                December 201221 / 25 |
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|  | AREA Network - Projects 2012 Brazil (2/4)TIM BRASIL---------------------------------------- ------------------------------------------- ------------- --------                 PROJECT                           BENEFIT                             TIMING        PRICE                                                                                                   (K.EURO)---------------------------------------- ------------------------------------------- ------------- --------    CDN                                  Mobile Content Delivery - Caching              January --     20                                                                                     December 2012---------------------------------------- ------------------------------------------- ------------- --------    Circuit Switched                     Software Evolution in Core Network             January --     50                                                                                     December 2012---------------------------------------- ------------------------------------------- ------------- --------    OSS Engineering and Planning Support Technical specialist support on:               January --    175                                         - OSS testing (Network Area)                December 2012                                         - Network and Element Manager requirement                                         management and deployment                                         - TEMIP vs Netcool Migration---------------------------------------- ------------------------------------------- ------------- --------    IP Network Technical Support         IP Network Testing Support new                 January --    347                                         functionalities studies, design support and   December 2012                                         laboratory tests, including people training---------------------------------------- ------------------------------------------- ------------- --------    TRANSPORT Support to Testing         Transport Network Testing Support new          January --    411                                         functionalities studies and laboratory tests, December 2012                                         including people training---------------------------------------- ------------------------------------------- ------------- --------    TRANSPORT Support to Operation       Transport Network deployment support           January --    437    Maintenance                          PQR, Procedures and optimization for        December 2012                                         network development, including on field                                         checks                                         Transport network OandM support OandM rules                                         and procedures of transport network22 / 25 |
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|  | AREA Network - Projects 2012 Brazil (3/4) TIM BRASIL            PROJECT                               BENEFIT                              TIMING        PRICE                                                                                                   (K.EURO)------------------------------------- --- ------------------------------------------ ------------- --------TRANSPORT NETWORK -                   Workshop and knowledge sharing about:               January --     50Implementation best practices         -   External network physical BP construction; December 2012                                      -   Internal network transmission/transport                                      rooms BP construction;                                      - Internal network transmission installation                                      BP;                                      - Vendor Rating (from Implementation                                      perspective).------------------------------------- ---------------------------------------------- ------------- --------Guitar 2G/3G - License Renewal        Exploiting TI own radio planning tool.            January --    140                                      Includes Database Customization                December 2012------------------------------------- ---------------------------------------------- ------------- --------Erato - License Renewal               To optimize radio channels dimensioning           January --     30                                      process and increase efficiency                December 2012------------------------------------- ---------------------------------------------- ------------- --------TGDS - 2011 License Fee               Allowing operator to improve time to market       January --    155                                      in launching of new VAS through a              December 2012                                      multiservice platform (in tim Brasil network)------------------------------------- ---------------------------------------------- ------------- --------SANS License Fee                      Allowing operator to monitor the                  January --     43                                      performance of services implemented on         December 2012                                      TGDS platform------------------------------------- ---------------------------------------------- ------------- --------Operation and Maintenance Support for OandM Support for SMART Platform (TGDS)             January --    224TGDS                                                                                 December 2012------------------------------------- --- ------------------------------------------ ------------- --------Operation and Maintenance Support for Skilled Support for OandM Activity                  January --     52SANS                                                                                 December 201223 / 25 |
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|  | AREA Network - Projects 2012 Brazil (4/4) TIM BRASIL            PROJECT                           BENEFIT                          TIMING        PRICE                                                                                           (K.EURO)------------------------------------- --- ---------------------------------- ------------- --------iNMS - Evolution Maintenance Services SW and Operation and Maintenance Support    January --    100                                                                             December 2012------------------------------------- --- ---------------------------------- ------------- --------VAS Evolution                         Customization for:                        January --    120                                      -   New Numbering Plan on Sao Paulo    December 2012                                      -   Evoluzione TLLA a SIP                                      -   Upgrade HWTOTAL TIM Brasil K. [] 3.53624 / 25 |
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|  | AREA Network - Projects 2012 Brazil (1/1) INTELIG            PROJECT                    BENEFIT                                TIMING       PRICE                                                                                         (K.EURO)-------------------- -------------------------------------------------------- ---------- --------SHORT TERM PLAN      Engineering support on MSAN, Aggregation layer,          January --    771                                                                              April 2012                     Service Model                     Testing: E2E PVV, Environmental PVV, and support on                     PQR                     Support to secondary network design criteria definition                     Support to definition of creation, provisioning and                     assurance processes                     OSS: Regman and NEXT introduction, case study                     Support to CPE selection-------------------- -------------------------------------------------------- ---------- --------MID - LONG TERM PLAN Study of long term + green field solution+ definition of January --    356                                                                              December                     FTTB                                                       2012                     "Emission of a new RFI/RFQ for long term/green                     field+FTTB"                     Study of possible architecture per voice services ,                     home connected and video / IPTV Broadcast solution.TOTAL INTELIG K.[] 1.12725 / 25 |
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