**Case T-151/07**

**Kone Oyj and Others**

**v**

**European Commission**

(Competition – Agreements, decisions and concerted practices – Market for the installation and maintenance of elevators and escalators – Decision finding an infringement of Article 81 EC – Bid-rigging – Market sharing – Price fixing)

Summary of the Judgment

1.      *Competition – Fines – Guidelines on the method of setting fines – Legal nature*

*(Commission Notice 98/C 9/03)*

2.      *Competition – Fines – Amount – Determination – Criteria – Consistency as between the amounts imposed on a number of undertakings*

*(Art. 81 EC; Council Regulation No 1/2003; Commission Notice 98/C 9/03, Section 1A)*

3.      *Competition – Fines – Amount – Determination – Criteria – Gravity of the infringement – Obligation to take account of the
actual impact on the market – No such obligation – Primary role played by the criterion relating to the nature of the infringement*

*(Council Regulation No 1/2003, Art. 23(2); Commission Notice 98/C 9/03, Section 1A)*

4.      *Competition – Fines – Amount – Determination – Application of the Leniency Notice – Discretion of the Commission*

*(Council Regulation No 1/2003, Art. 23(2); Commission Notice 2002/C 45/03)*

5.      *Competition – Administrative procedure – Inspection powers of the Commission – Decision ordering an investigation – Duty to
state reasons – Scope*

*(Art. 81 EC; Council Regulation No 1/2003, Art. 20(4))*

6.      *Competition – Fines – Amount – Determination – Commission notice on the non-imposition or reduction of fines in return for
cooperation of the undertakings concerned – Binding upon the Commission*

*(Council Regulation No 1/2003, Art. 23(2); Commission Notice 2002/C 45/03)*

7.      *Competition – Fines – Amount – Determination – Breach of the principle of equal treatment – Conditions – Comparability of
situations*

*(Council Regulation No 1/2003, Art. 23(2); Commission Notice 2002/C 45/03)*

8.      *Competition – Administrative procedure – Observance of the rights of the defence – Access to the file – Scope – Refusal to
supply a document – Consequences – Need to draw a distinction, in relation to the burden of proof borne by the undertaking
concerned, between incriminating and exculpatory documents*

9.      *Competition – Fines – Amount – Determination – Criteria – Attitude of the undertaking during the administrative procedure*

*(Art. 81 EC; Council Regulation No 1/2003, Arts 18(1) and 20(3))*

10.    *Competition – Fines – Amount – Determination – Criteria – Non-imposition or reduction of the fine in return for cooperation
of the undertaking concerned – Application of the Leniency Notice – Reduction for not contesting the facts outside the Leniency
Notice*

*(Council Regulation No 1/2003, Art. 23(2); Commission Notices 96/C 207/04 and 2002/C 45/03)*

11.    *Competition – Fines – Amount – Determination – Non-imposition or reduction of the fine in return for cooperation of the undertaking
concerned – Reduction for not contesting the facts – Conditions*

*(Council Regulation No 1/2003, Art. 23(2); Commission Notice 96/C 207/04, Section D2)*

12.    *Competition – Fines – Amount – Determination – Criteria – Attitude of the undertaking during the administrative procedure
– Unlawfulness of reductions in the fine granted to undertakings that have not expressly recognised the Commission’s allegations
of fact*

*(Council Regulation No 1/2003, Art. 23)*

1.      Although the Guidelines on the method of setting fines imposed pursuant to Article 15(2) of Regulation No 17 and Article 65(5)
of the ECSC Treaty may not be regarded as rules of law which the administration is always bound to observe, they nevertheless
form rules of practice from which the administration may not depart in an individual case without giving reasons that are
compatible with the principle of equal treatment. In adopting such rules of conduct and announcing through their publication
that they will henceforth apply to the cases to which they relate, the Commission imposes a limit on the exercise of its discretion
and cannot depart from those rules without running the risk of suffering the consequences of being in breach of general principles
of law, such as equal treatment or the protection of legitimate expectations. Furthermore, those guidelines determine, generally
and abstractly, the method which the Commission has bound itself to use in assessing the fines imposed by the decision and,
consequently, ensure legal certainty on the part of the undertakings.

(see paras 34-36)

2.      Even assuming that the Commission, when it finds in one and the same decision that a number of very serious infringements
have been committed, were required to keep a proportionate relationship between the general starting amounts and the sizes
of the various markets affected, there is no indication that a general starting amount set for an infringement in a Member
State is disproportionate as compared with the general starting amounts set for infringements in other Member States if the
Commission sets the starting amounts in a reasonable and coherent manner without, however, using a precise mathematical formula,
which it is not in any event required to do.

(see paras 54-55)

3.      The gravity of infringements of EU competition law must be assessed in the light of numerous factors, such as, inter alia,
the particular circumstances of the case, its context and the dissuasive effect of fines, although no binding or exhaustive
list of the criteria to be applied has been drawn up. In that regard, the size of the relevant market is not as a rule a factor
which must be taken into account, but just one among a number of other factors for evaluating the gravity of the infringement,
since, moreover, the Commission is not obliged to define the market concerned or to assess its size where the infringement
in question has an anti-competitive object.

The Guidelines on the method of setting fines imposed pursuant to Article 15(2) of Regulation No 17 and Article 65(5) of the
ECSC Treaty do not provide that fines are to be calculated according to the overall turnover of undertakings or their turnover
in the market affected. However, nor do they preclude the Commission from taking either figure into account in determining
the amount of the fine in order to ensure compliance with the general principles of EU law and where circumstances demand
it.

In that context, where the Commission has not set the general starting amount of a fine for an infringement concerning one
Member State on the basis of the size of the market affected but has based its decision on the nature of that infringement
and its geographic scope, the view that the general starting amount of the fine set for the infringement in that Member State
should reflect the allegedly limited size of the market affected is based on an incorrect assumption and the Commission’s
decision does not infringe the principle of proportionality.

The same is true where the impact of the infringement on the market is not taken into account. Under the first paragraph of
Section 1A of the abovementioned Guidelines, the Commission, when assessing the gravity of the infringement, must undertake
an examination of the actual impact on the market only where it is apparent that that impact can be measured. In order to
assess that impact, the Commission must take as a reference the competition that would normally have existed had there been
no infringement. However, when the Commission considers that it was impossible to measure the precise effects of an infringement
on the market – and the undertakings concerned have not established that that was not the case – the Commission may base its
decision on the serious nature of the infringement and on its geographic scope.

The effect of an anti-competitive practice is not a conclusive criterion for assessing the gravity of an infringement. Factors
relating to the intentional aspect may be more significant than those relating to the effects, particularly where they relate
to infringements which are intrinsically serious, such as market sharing. Accordingly, the nature of the infringement plays
a primary role, in particular in classifying infringements as ‘very serious’. It follows from the description of very serious
infringements given by the said guidelines that agreements or concerted practices seeking inter alia to share markets may,
solely on account of their nature, be classified as ‘very serious’, there being no need to categorise such behaviour on the
basis of particular impact or geographic extent. That conclusion is corroborated by the fact that, whilst the description
of serious infringements expressly mentions their impact on the market and their effects on extensive areas of the common
market, that of very serious infringements, on the other hand, does not mention any requirement as to the actual market impact
or the effects produced in a particular geographic area.

Accordingly, by their very nature, infringements of the EU competition rules established in a Commission decision are among
the most serious breaches of Article 81 EC where they have as their object secret collusion between cartel participants to
share markets or freeze market shares by allocating projects for the sale and installation of new elevators and/or escalators,
as well as not to compete with each other for maintenance and modernisation of elevators and escalators. Apart from the serious
distortion of competition which they entail, such agreements, by obliging the parties to respect distinct markets, often delimited
by national frontiers, cause the isolation of those markets, thereby counteracting the Treaty’s main objective of integrating
the Community market. Thus, infringements of this type, especially where horizontal cartels are concerned, are classified
by the case-law as particularly serious or obvious infringements.

(see paras 32, 46-47, 56, 61-62, 64, 67-69)

4.      The Notice on immunity from fines and reduction of fines in cartel cases constitutes an instrument intended to define, while
complying with higher-ranking law, the criteria which the Commission proposes to apply in the exercise of its discretion when
setting fines for infringements of the EU competition rules. That discretion is thus subject to a self-imposed limitation
which is not, however, incompatible with the retention of a considerable margin of assessment for the Commission.

Thus, the Commission enjoys a broad margin of assessment when it is required to determine whether the evidence provided by
an undertaking that has stated that it wishes to benefit from the Leniency Notice represents significant added value for the
purposes of point 21 of the notice.

Similarly, the Commission, once it has found that the evidence represents significant added value within the meaning of point
21 of the Leniency Notice, has a margin of assessment when it is required to determine the exact level of the reduction of
the fine to be granted to the undertaking concerned. The first paragraph of point 23(b) of the Leniency Notice in fact provides
for fine-reduction bands for the various categories of undertakings concerned. In view of that margin of assessment, it is
only where the bounds of that margin are manifestly exceeded that there may be censure by the Courts of the European Union.

In order to obtain immunity from fines under point 8(b) of the Leniency Notice, the undertaking must be the first to submit
evidence which, in the Commission’s view, may enable it to find an infringement of Article 81 EC.

Furthermore, it is the quality of the cooperation of an undertaking which determines whether it may benefit from immunity
from fines under that provision. It is not sufficient that such an undertaking provided some information and material allowing
the infringement to be successfully investigated. Although it is not necessary for the evidence provided to be sufficient
to prove the infringement in its entirety or down to its every last detail, the evidence must none the less be sufficient
in nature, precision and probative value to enable the Commission to find an infringement of Article 81 EC.

In that respect, statements drawn up from memory by the managers of an undertaking, which may not be wholly accurate, and
unilateral statements cannot suffice for a finding of infringement unless they are supported by precise and consistent documentary
evidence. The Commission is required to set out in its decision sufficiently precise and consistent evidence to give grounds
for a firm conviction that the alleged infringement took place.

In those circumstances, the Commission does not manifestly go beyond the bounds of its margin of assessment when it refuses
immunity from fines to an undertaking which has provided evidence of limited probative value, which is not contemporaneous
with the infringement and a part of which is undated. The fact that that undertaking obtained immunity for infringements of
the same type committed in other Member States is irrelevant in that regard since the nature and precision of the information
provided in each case were different.

Nor does the Commission manifestly go beyond the bounds of the margin of assessment it enjoys in the appraisal of an undertaking’s
cooperation for the purpose of reducing the amount of the fine imposed in concluding that evidence which is not contemporaneous,
which denies the anti-competitive object of a cartel and which is ambiguous is not sufficiently precise to represent significant
added value within the meaning of point 21 of the Leniency Notice. Indeed, when an undertaking which does not, in the framework
of its leniency application, provide the Commission with contemporaneous evidence informs the Commission of certain matters
previously unknown to it, those matters cannot be regarded as significantly strengthening the Commission’s ability to prove
the infringement unless the undertaking concerned shows the connection between those matters and the cartel’s existence, since
the undertaking’s contribution has actually to strengthen the Commission’s ability to prove the infringement. Thus, any reduction
of a fine by the Commission must reflect an undertaking’s actual contribution to the Commission’s establishment of the infringement.

(see paras 80-81, 83-84, 91, 94, 97-99, 100, 102-103, 108, 111-113, 117-119, 122-124, 162, 165, 169, 174-176, 179)

5.      The Commission must, in its decisions ordering an investigation, clearly indicate the presumed facts which it intends to investigate.
However, it is not necessary for a decision ordering an investigation to delimit precisely the relevant market, to set out
the exact legal nature of the presumed infringements and to indicate the period during which those infringements were committed.

(see para. 116)

6.      The Commission notice on immunity from fines and reduction of fines in cartel cases creates legitimate expectations on which
undertakings may rely when disclosing the existence of a cartel to the Commission. In view of the legitimate expectation which
undertakings intending to cooperate with the Commission are entitled to derive from the notice, the Commission is obliged
to adhere to it when it assesses, for the purpose of determining the fine to be imposed on an undertaking, the latter’s cooperation.
In that regard, an economic operator cannot, as a rule, base a legitimate expectation that immunity from fines will be granted
merely on silence on the part of the Commission.

(see paras 127, 130, 186)

7.      The Commission is not entitled, in its appraisal of the cooperation provided by members of a cartel, to disregard the principle
of equal treatment. There is no breach of that principle – since the two situations are not comparable – when the Commission,
on the one hand, grants immunity from fines to an undertaking whose information triggered the first inspections and, on the
other, refuses immunity to another undertaking which provided information after the Commission had carried out that first
round of inspections.

(see paras 135, 137-138, 140)

8.      In all proceedings in which sanctions, especially fines or penalty payments, may be imposed, observance of the rights of the
defence is a fundamental principle of EU law which must be complied with even if the proceedings in question are administrative
proceedings.

Access to the file in competition cases is intended in particular to enable the addressees of statements of objections to
acquaint themselves with the evidence in the Commission’s file so that on the basis of that evidence they can express their
views effectively on the conclusions reached by the Commission in its statement of objections. Access to the file is thus
one of the procedural safeguards intended to protect the rights of the defence and to ensure, in particular, that the right
to be heard can be exercised effectively.

The Commission is thus under a duty to make available to the undertakings involved in proceedings under Article 81(1) EC all
documents, incriminating or exculpatory, which it has obtained during the course of the investigation, save where the business
secrets of other undertakings, the internal documents of the institution or other confidential information are involved.

Moreover, the mere failure to disclose an incriminating document constitutes a breach of the rights of the defence only if
the undertaking concerned is able to show that the Commission relied on that document to support its objection concerning
the existence of an infringement and that the objection could be proved only by reference to that document.

As regards, however, failure to disclose an exculpatory document, the undertaking concerned need establish only that the non-disclosure
was able to influence, to its detriment, the course of the procedure and the content of the Commission’s decision. It is thus
sufficient for the undertaking to show that it would have been able to use the exculpatory documents for its defence, in the
sense that, had it been able to rely on them during the administrative procedure, it would have been able to put forward evidence
which was not consistent with the inferences made at that stage by the Commission and therefore could have had an influence,
in any way at all, on the assessments made by the Commission in any decision, at least as regards the gravity and duration
of the conduct of which it was accused and, accordingly, the level of the fine.

(see paras 143-147,151)

9.      In the determination of the amount of a fine for infringement of the EU competition rules, a reduction of the fine on grounds
of cooperation during the administrative procedure is justified only if the conduct of the undertaking in question enabled
the Commission to establish the existence of an infringement more easily and, where relevant, to bring it to an end. Moreover,
an undertaking which expressly states that it is not contesting the allegations of fact on which the Commission bases its
objections may be regarded as having facilitated the Commission’s task of finding infringements of the EU competition rules
and bringing them to an end.

Moreover, under Article 18(1) and Article 20(3) of Regulation No 1/2003, undertakings are obliged to respond to requests for
information and to submit to inspections. Cooperation in an investigation which does not go beyond that which undertakings
are required to provide under those provisions does not justify a reduction of the fine.

Furthermore, the fact that an undertaking has claimed to have been flexible with regard to claims for confidential treatment
of information it provides to the Commission cannot be regarded as facilitating the Commission’s task. In that regard, an
investigation is not affected in any negative manner by any reasonable confidentiality claims and, in any event, it is for
the undertaking concerned to request confidential treatment for information which it considers should not be disclosed to
third parties.

Consequently, cooperation which does not go beyond those limits cannot give rise to a legitimate expectation as regards a
reduction of the fine.

(see paras 204, 222)

10.    The right to rely on the principle of the protection of legitimate expectations extends to any individual who is in a situation
in which it is clear that the EU authorities have given him precise assurances, thereby causing him to entertain justified
expectations. However, a person may not plead infringement of the principle of the protection of legitimate expectations unless
he has been given precise assurances by the authorities. Information that is precise, unconditional and consistent and comes
from an authorised and reliable source constitutes such assurances.

In the determination of the amount of a fine for infringement of the EU competition rules, the announcement by the Commission
in the statement of objections that it is considering granting a reduction in the fine outside the Notice on immunity from
fines and reduction of fines in cartel cases does not amount to a precise assurance as to the extent or the rate of the reduction
that might, where appropriate, be granted to the undertakings concerned. Accordingly, such an announcement can in no case
give rise to any legitimate expectation whatsoever in that regard.

Nor can a practice of the Commission in previous decisions cause the undertakings concerned to entertain a legitimate expectation
concerning the rate of reduction of a fine.

In any event, economic operators are not justified in having a legitimate expectation that an existing situation which is
capable of being altered by the institutions in the exercise of their discretion will be maintained. Thus, the proper application
of the EU competition rules requires that the Commission be able at any time to adjust the level of fines to the needs of
that policy.

(see paras 206-208, 210, 212)

11.    In order to receive a reduction of the fine on the ground that it does not contest the facts, in accordance with the second
indent of Section D2 of the Commission notice on the non-imposition or reduction of fines in cartel cases, an undertaking
must expressly inform the Commission, after perusing the statement of objections, that it has no intention of substantially
contesting the facts. In that regard, a general statement that the undertaking concerned does not contest that the collusion,
to the extent that this is supported by the facts in the Commission’s file, concerned a single and continuous infringement
cannot be regarded as facilitating the Commission’s task of finding infringements of the EU competition rules and bringing
them to an end. The same is true where the non-contestation is purely formal and ambiguous and does not have any positive
impact on the establishment of the facts, the undertaking concerned merely describing its participation either in purely hypothetical
terms or in terms playing down the anti-competitive effects of the unlawful arrangements.

(see paras 227, 230-231)

12.    In the determination of the amount of a fine for infringement of the EU competition rules, the Commission is not entitled,
in its appraisal of the cooperation shown by members of a cartel, to disregard the principle of equal treatment. However,
respect for the principle of equal treatment must be reconciled with respect for the principle of legality, according to which
a person may not rely, in support of his claim, on an unlawful act committed in favour of a third party.

In that regard, an undertaking which expressly states that it is not contesting the allegations of fact on which the Commission
bases its objections may be regarded as having facilitated the Commission’s task of finding and bringing to an end infringements
of the EU competition rules. In its decisions finding infringements of those rules, the Commission is entitled to take the
view that such conduct constitutes an acknowledgement of the allegations of fact and thus proves that the allegations are
correct. Such conduct may therefore justify a reduction of the fine.

That is not the case when an undertaking contests in its reply the essential points of those allegations. By adopting such
an attitude during the administrative procedure the undertaking does not facilitate the Commission’s task.

(see paras 234-235)

JUDGMENT OF THE GENERAL COURT (Eighth Chamber)

13 July 2011 (*)

(Competition – Agreements, decisions and concerted practices – Market for the installation and maintenance of elevators and escalators – Decision finding an infringement of Article 81 EC – Bid-rigging – Market sharing – Price fixing)

In Case T‐151/07,

**Kone Oyj,** established in Helsinki (Finland),

**Kone GmbH,** established in Hanover (Germany),

**Kone BV,** established in Voorburg (Netherlands),

represented by T. Vinje, Solicitor, D. Paemen, J. Schindler, B. Nijs, A. Tomtsis, lawyers, J. Flynn QC and D. Scannell, Barrister,

applicants,

v

**European Commission,** represented by É. Gippini Fournier and R. Sauer, acting as Agents,

defendant,

APPLICATION for annulment of Commission Decision C (2007) 512 final of 21 February 2007 relating to a proceeding under Article
81 [EC] (Case COMP/E-1/38.823 − Elevators and Escalators) or, in the alternative, reduction of the amount of the fine imposed
on the applicants,

THE GENERAL COURT (Eighth Chamber),

composed of M.E. Martins Ribeiro (Rapporteur), President, N. Wahl and A. Dittrich, Judges,

Registrar: K. Andová, Administrator,

having regard to the written procedure and further to the hearing on 16 October 2009,

gives the following

**Judgment**

1        This case concerns an application for annulment of Commission Decision C (2007) 512 final of 21 February 2007 relating to
a proceeding under Article 81 [EC] (Case COMP/E-1/38.823 − Elevators and Escalators) (‘the contested decision’), a summary
of which was published in the *Official Journal of the European Union*on 26 March 2008 (OJ 2008 C 75, p. 19), or, in the alternative, for reduction of the amount of the fine imposed on the applicants.

2        In the contested decision, the Commission of the European Communities held that the following companies had infringed Article
81 EC:

–        Kone Belgium SA, Kone GmbH (‘Kone Germany’), Kone Luxembourg Sàrl, Kone BV Liften en Roltrappen (‘Kone Netherlands’) and Kone
Oyj (‘KC’) (referred to, collectively and individually, as ‘Kone’);

–        Otis SA, Otis GmbH & Co. OHG (‘Otis Germany’), General Technic-Otis Sàrl, General Technic Sàrl, Otis BV (‘Otis Netherlands’),
Otis Elevator Company (‘OEC’) and United Technologies Corporation (‘UTC’) (referred to, collectively and individually, as
‘Otis’);

–        Schindler SA, Schindler Deutschland Holding GmbH (‘Schindler Germany’), Schindler Sàrl, Schindler Liften BV (‘Schindler Netherlands’)
and Schindler Holding Ltd (‘Schindler Holding’) (referred to, collectively and individually, as ‘Schindler’);

–        ThyssenKrupp Liften Ascenseurs NV, ThyssenKrupp Aufzüge GmbH (‘TKA’), ThyssenKrupp Fahrtreppen GmbH (‘TKF’), ThyssenKrupp
Elevator AG (‘TKE’), ThyssenKrupp AG (‘TKAG’), ThyssenKrupp Ascenseurs Luxembourg Sàrl and ThyssenKrupp Liften BV (‘TKL’)
(referred to, collectively and individually, as ‘ThyssenKrupp’); and

–        Mitsubishi Elevator Europe BV (‘MEE’).

3        KC, one of the applicants in the present case, is a global service and engineering undertaking, with headquarters in Finland,
which sells, manufactures, installs, maintains and modernises elevators and escalators and services automatic building doors.
KC operates in the elevator and escalator sectors through its national subsidiaries. The latter include, in Germany, Kone
Germany, and, in the Netherlands, Kone Netherlands (recitals 15, 18 and 20 of the contested decision).

**Administrative procedure**

*Commission investigation*

4        In the summer of 2003, the Commission received information concerning the possible existence of a cartel among the four major
European manufacturers of elevators and escalators engaged in business activities in the European Union, namely Kone, Otis,
Schindler and ThyssenKrupp (recitals 3 and 91 of the contested decision).

Germany

5        Starting on 28 January 2004, and during March 2004, the Commission carried out inspections under Article 14(3) of Council
Regulation No 17 of 6 February 1962, First Regulation implementing Articles [81 EC] and [82 EC] (OJ, English Special Edition
1959‐1962, p. 87) at, inter alia, the premises of the subsidiaries of Otis and ThyssenKrupp in Germany (recitals 104 and 106
of the contested decision).

6        On 12 and 18 February 2004, Kone supplemented its leniency application in respect of Belgium, made on 2 February 2004, pursuant
to the Commission notice on immunity from fines and reduction of fines in cartel cases (OJ 2002 C 45, p. 3) (‘the 2002 Leniency
Notice’), with information concerning Germany. Likewise, Otis, between March 2004 and February 2005, supplemented its leniency
application in respect of Belgium with information concerning Germany. On 25 November 2004, Schindler made an application
under the 2002 Leniency Notice which contained information concerning Germany, which it supplemented between December 2004
and February 2005. Last, in December 2005, ThyssenKrupp submitted an application for leniency to the Commission, also under
the 2002 Leniency Notice, in respect of Germany (recitals 105, 107, 112 and 114 of the contested decision).

7        Between September and November 2004, the Commission also sent requests for information, pursuant to Article 18 of Council
Regulation (EC) No 1/2003 of 16 December 2002 on the implementation of the rules on competition laid down in Articles 81 [EC]
and 82 [EC] (OJ 2003 L 1, p. 1), to the undertakings which had participated in the infringement in Germany, to a number of
customers in Germany and to the associations VDMA, VFA and VMA (recitals 110, 111 and 113 of the contested decision).

The Netherlands

8        In March 2004, Otis made an application under the 2002 Leniency Notice in respect of the Netherlands, in respect of which
supplementary information was subsequently provided. In April 2004, ThyssenKrupp made an application under the notice, in
respect of which supplementary information was subsequently also provided on a number of occasions. Finally, on 19 July 2004,
Kone supplemented its application of 2 February 2004 for Belgium with information concerning the Netherlands (recitals 127,
129 and 130 of the contested decision).

9        On 27 July 2004, conditional immunity was granted to Otis pursuant to point 8(a) of the 2002 Leniency Notice (recital 131
of the contested decision).

10      From 28 April 2004, the Commission carried out inspections pursuant to Article 14(3) of Regulation No 17 at, inter alia, the
premises of the subsidiaries of Kone, Schindler, ThyssenKrupp and MEE in the Netherlands, and also at the premises of the
association Boschduin (recital 128 of the contested decision).

11      In September 2004, the Commission sent requests for information pursuant to Article 18 of Regulation No 1/2003 to the undertakings
which had participated in the infringement in the Netherlands, to a number of customers in the Netherlands and to the associations
VLR and Boschduin (recitals 133 and 134 of the contested decision).

*Statement of objections*

12      On 7 October 2005, the Commission adopted a statement of objections which was addressed inter alia to the undertakings mentioned
in paragraph 2 above. All the addressees of the statement of objections sent written observations in response to the objections
raised by the Commission (recitals 135 and 137 of the contested decision).

13      No hearing was held, since none of the addressees of the statement of objections had requested a hearing (recital 138 of the
contested decision).

*Contested decision*

14      On 21 February 2007, the Commission adopted the contested decision, in which it stated that the undertakings to which the
decision was addressed had participated in four single, complex and continuous infringements of Article 81(1) EC in four Member
States by sharing the markets among themselves by agreeing or concerting to allocate tenders and contracts for the sale, installation,
service and modernisation of elevators and escalators (recital 2 of the contested decision).

15      As regards the addressees of the contested decision, the Commission considered that apart from the subsidiaries of the undertakings
concerned in Belgium, Germany, Luxembourg and the Netherlands the parent companies of those subsidiaries should be held jointly
and severally liable for the infringements of Article 81 EC committed by their respective subsidiaries because they had been
able to exercise decisive influence on the subsidiaries’ commercial policy during the time of the infringement and because
it could be presumed that they had made use of that power (recitals 608, 615, 622, 627 and 634 to 641 of the contested decision).
The parent companies of MEE were not held jointly and severally liable for their subsidiary’s conduct because it could not
be established that they had exercised decisive influence over its conduct (recital 643 of the contested decision).

16      For the purpose of calculating the fines, the Commission applied in the contested decision the method set out in the Guidelines
on the method of setting fines imposed pursuant to Article 15(2) of Regulation No 17 and Article 65(5) [CS] (OJ 1998 C 9,
p. 3) (‘the 1998 Guidelines’). It also considered whether, and to what extent, the undertakings concerned satisfied the requirements
set by the 2002 Leniency Notice.

17      The Commission characterised the infringements as ‘very serious’ on account of their nature and of the fact that each of them
covered the whole territory of a Member State (Belgium, Germany, Luxembourg or the Netherlands), even though their actual
impact could not be measured (recital 671 of the contested decision).

18      In order to take account of the effective economic capacity of the undertakings concerned to cause significant damage to competition,
the Commission divided them, for each country, into a number of categories by reference to the turnover achieved in elevators
and/or escalators, including, where appropriate, maintenance and modernisation services (recitals 672 and 673 of the contested
decision).

19      As regards the German cartel, Kone, Otis and ThyssenKrupp were placed in the first category and the starting amount of the
fine was set at EUR 70 000 000. Schindler was placed in the second category and the starting amount of its fine was set at
EUR 17 000 000 (recitals 676 to 679 of the contested decision). A multiplier of 1.7 was applied to the starting amount of
the fine to be imposed on Otis and a multiplier of 2 was applied to the starting amount for ThyssenKrupp, in order to take
account of their size and their global resources, so that the starting amounts of their fines came to EUR 119 000 000 and
EUR 140 000 000 respectively (recitals 690 and 691 of the contested decision). As the infringement by Kone, Otis and ThyssenKrupp
had lasted eight years and four months (from 1 August 1995 to 5 December 2003), the Commission increased the starting amount
of the fine for those undertakings by 80%. As the infringement by Schindler had lasted five years and four months (from 1
August 1995 to 6 December 2000), the Commission increased the starting amount of its fine by 50%. The basic amount of the
fine was thus set at EUR 126 000 000 for Kone, EUR 214 200 000 for Otis, EUR 25 500 000 for Schindler and EUR 252 000 000
for ThyssenKrupp (recitals 693 and 696 of the contested decision). The Commission considered that ThyssenKrupp had to be regarded
as a repeat infringer and for that reason increased its fine by 50% to take account of that aggravating circumstance (recitals
697 to 707 of the contested decision). No attenuating circumstance was taken into account for the undertakings concerned (recitals
727 to 729, 735, 736, 742 to 744, 749, 750 and 753 to 755 of the contested decision). Kone received the maximum reduction
of 50% of the fine provided for in the first indent of point 23(b) of the 2002 Leniency Notice and also a reduction of 1%
of the fine for not contesting the facts. Otis received a reduction of 25% of the fine in the band provided for in the second
indent of point 23(b) of the 2002 Leniency Notice and a reduction of 1% of the fine for not contesting the facts. Schindler
received a reduction of 15% of the fine in the band provided for in the third indent of point 23(b) of the 2002 Leniency Notice
and also a reduction of 1% of the fine for not contesting the facts. ThyssenKrupp received a reduction of 1% of the fine for
not contesting the facts (recitals 778 to 813 of the contested decision).

20      As regards the Netherlands cartel, Kone was placed in the first category and the starting amount of its fine was set at EUR
55 000 000. Otis was placed in the second category and the starting amount of its fine was set at EUR 41 000 000. Schindler
was placed in the third category and the starting amount of its fine was set at EUR 24 500 000. ThyssenKrupp and MEE were
placed in the fourth category and the starting amount of the fine was set at EUR 8 500 000 (recitals 684 and 685 of the contested
decision). A multiplier of 1.7 was applied to the starting amount of the fine to be imposed on Otis and a multiplier of 2
was applied to the starting amount for ThyssenKrupp, to take account of their size and global resources, so that the starting
amounts of their fines came to EUR 69 700 000 and EUR 17 000 000 respectively (recitals 690 and 691 of the contested decision).
As the infringement by Otis and ThyssenKrupp had lasted five years and ten months (from 15 April 1998 to 5 March 2004), the
Commission increased the starting amount of the fine for those undertakings by 55%. As the infringement by Kone and Schindler
had lasted four years and nine months (from 1 June 1999 to 5 March 2004), the Commission increased the starting amount of
the fine for those undertakings by 45%. As the infringement by MEE had lasted four years and one month (from 11 January 2000
to 5 March 2004), the Commission increased the starting amount of the fine for that undertaking by 40%. The basic amount of
the fine was thus EUR 79 750 000 for Kone, EUR 108 035 000 for Otis, EUR 35 525 000 for Schindler, EUR 26 350 000 for ThyssenKrupp
and EUR 11 900 000 for MEE (recitals 695 and 696 of the contested decision). The Commission considered that ThyssenKrupp had
to be regarded as a repeat infringer and for that reason increased its fine by 50% to take account of that aggravating circumstance
(recitals 697, 698 and 715 to 720 of the contested decision). No attenuating circumstance was taken into account for the undertakings
concerned (recitals 724 to 726, 731, 732, 737, 739 to 741, 745 to 748 and 751 to 755 of the contested decision). Under the
2002 Leniency Notice, Otis was granted total immunity from fines. ThyssenKrupp was granted a reduction of 40% of the fine
in the band provided for in the first indent of point 23(b) of the 2002 Leniency Notice and also a reduction of 1% of the
fine for not contesting the facts. Schindler and MEE received a reduction of 1% of the fine for not contesting the facts (recitals
836 to 855 of the contested decision).

21      The operative part of the contested decision reads as follows:

*‘Article 1*

...

2.      In respect of Germany, the following undertakings have infringed Article 81 [EC] by regularly agreeing collectively, for the
periods indicated, in the context of related national agreements and concerted practices concerning elevators and escalators
to share markets, allocate public and private tenders and other contracts in accordance with the pre-agreed shares for sale
and installation:

–        Kone: [KC] and [Kone Germany]: from 1 August 1995 to 5 December 2003;

–        Otis: [UTC], [OEC] and [Otis Germany]: from 1 August 1995 to 5 December 2003;

–        Schindler: Schindler Holding ... and [Schindler Germany]: from 1 August 1995 to 6 December 2000; and

–        ThyssenKrupp: [TKAG], [TKE], [TKA] and [TKF]: from 1 August 1995 to 5 December 2003.

...

4.      In respect of the Netherlands, the following undertakings have infringed Article 81 [EC] by regularly agreeing collectively,
for the periods indicated, in the context of related national agreements and concerted practices concerning elevators and
escalators to share markets, allocate public and private tenders and other contracts in accordance with the pre-agreed shares
for the sale and installation and to refrain from competing with each other for maintenance and modernisation contracts:

–        Kone: [KC] and [Kone Netherlands]: from 1 June 1999 to 5 March 2004;

–        Otis: [UTC], [OEC] and [Otis Netherlands]: from 15 April 1998 to 5 March 2004;

–        Schindler: Schindler Holding ... and [Schindler Netherlands]: from 1 June 1999 to 5 March 2004;

–        ThyssenKrupp: [TKAG] and [TKL]: from 15 April 1998 to 5 March 2004; and

–        [MEE]: from 11 January 2000 to 5 March 2004.

*Article 2*

...

2.      For the infringement in Germany referred to in Article 1(2), the following fines are imposed:

–        Kone: [KC] and [Kone Germany], jointly and severally: EUR 62 370 000;

–        Otis: [UTC], [OEC] and [Otis Germany], jointly and severally: EUR 159 043 500;

–        Schindler: Schindler Holding ... and [Schindler Germany], jointly and severally: EUR 21 458 250; and

–        ThyssenKrupp: [TKAG], [TKE], [TKA] and [TKF], jointly and severally: EUR 374 220 000.

...

4.      For the infringement in the Netherlands referred to in Article 1(4), the following fines are imposed:

–        Kone: [KC] and [Kone Netherlands], jointly and severally: EUR 79 750 000;

–        Otis: [UTC], [OEC] and [Otis Netherlands], jointly and severally: EUR 0;

–        Schindler: Schindler Holding ... and [Schindler Netherlands], jointly and severally: EUR 35 169 750;

–        ThyssenKrupp: [TKAG] and [TKL], jointly and severally: EUR 23 477 850; and

–        [MEE]: EUR 1 841 400.

...’

**Proceedings and forms of order sought**

22      By application lodged at the Registry of the General Court on 8 May 2007, the applicants, KC, Kone Germany and Kone Netherlands,
brought the present action.

23      Upon hearing the report of the Judge-Rapporteur, the General Court (Eighth Chamber) decided to open the oral procedure and,
by way of measures of organisation of procedure as provided for in Article 64 of the Rules of Procedure, put a question in
writing to the applicants and requested the parties to produce documents. The applicants did not reply to the Court’s question
within the prescribed period. They did, however, reply by letter of 10 September 2009. By that letter and by letter of 28
September 2009, the applicants stressed the confidential nature of certain information and required that information to be
omitted from documents published by the Court. The parties replied to the request for production of documents within the prescribed
period.

24      The parties presented oral argument and replied to the questions put by the Court at the hearing on 16 October 2009.

25      By order of 14 October 2009, the Court ordered the Commission, pursuant to Article 65(b), Article 66(1) and the second subparagraph
of Article 67(3) of the Rules of Procedure, to produce documents which it had stated were confidential. The Commission complied
within the time-limit accorded. Since the Court considered that those documents were not necessary for the purposes of deciding
the case, they were returned to the Commission, without being communicated to the applicants, and the oral procedure was closed.

26      The applicants claim that the Court should:

–        annul Article 2(2) of the contested decision in so far as it imposes a fine on KC and Kone Germany, and impose either no fine
or a fine at a lower amount than determined in the contested decision;

–        annul Article 2(4) of the contested decision in so far as it imposes a fine on KC and Kone Netherlands, and set the fine at
a lower amount than determined in the contested decision;

–        order the Commission to pay the costs.

27      The Commission contends that the Court should:

–        dismiss the action;

–        order the applicants to pay the costs.

**Law**

28      The applicants contest, first, the legality of Article 2(2) of the contested decision, imposing fines on the undertakings
concerned for the infringements in Germany, and, second, the legality of Article 2(4) of the contested decision, imposing
fines on the undertakings concerned for the infringements in the Netherlands.

29      For that purpose, the applicants raise three pleas in law. The first plea alleges breach of the 1998 Guidelines and infringement
of the principle of proportionality in the setting of the starting amounts of the fines. The second plea alleges breach of
the 2002 Leniency Notice and of the principles of the protection of legitimate expectations, equal treatment and the rights
of the defence. The third plea alleges infringement of the principles of the protection of legitimate expectations and infringement
of equal treatment on the occasion of the calculation of the reduction of the fines granted for cooperation outside the framework
of the 2002 Leniency Notice.

*The plea alleging breach of the 1998 Guidelines and infringement of the principle of proportionality in the setting of the
starting amounts of the fines*

30      The applicants claim that the Commission misapplied the 1998 Guidelines and infringed the principle of proportionality when
setting the starting amounts of the fines for the infringements in Germany and the Netherlands.

31      As a preliminary point, it should be observed that it is settled case-law that the Commission enjoys a broad discretion as
regards the method for calculating fines. That method, set out in the 1998 Guidelines, displays flexibility in a number of
ways, enabling the Commission to exercise its discretion in accordance with Article 23(2) of Regulation No 1/2003 (see, to
that effect, Joined Cases C‐322/07 P, C‐327/07 P and C‐338/07 P *Papierfabrik August Koehler and Others*v *Commission*[2009] ECR I‐7191, paragraph 112 and the case-law cited).

32      The gravity of infringements of European Union (‘EU’) competition law must be determined by reference to numerous factors
such as, in particular, the specific circumstances and context of the case and the deterrent effect of fines, although no
binding or exhaustive list of the criteria to be applied has been drawn up (Case C‐510/06 P *Archer Daniels Midland* v *Commission* [2009] ECR I‐1843, paragraph 72, and Case C‐534/07 P *Prym and Prym Consumer* v *Commission*[2009] ECR I‐7415, paragraph 54).

33      As has been stated in paragraph 16 above, the Commission, in the present case, determined the amounts of the fines by applying
the method laid down in the 1998 Guidelines.

34      Although the 1998 Guidelines may not be regarded as rules of law which the administration is always bound to observe, they
nevertheless form rules of practice from which the administration may not depart in an individual case without giving reasons
that are compatible with the principle of equal treatment (see Joined Cases C‐189/02 P, C‐202/02 P, C‐205/02 P to C‐208/02 P
and C‐213/02 P *Dansk Rørindustri and Others*v *Commission* [2005] ECR I‐5425, paragraph 209 and the case-law cited, and Case T‐73/04 *Carbone‐Lorraine* v *Commission*[2008] ECR II‐2661, paragraph 70).

35      In adopting such rules of conduct and announcing through their publication that they will henceforth apply to the cases to
which they relate, the Commission imposes a limit on the exercise of its discretion and cannot depart from those rules without
running the risk of suffering the consequences of being in breach of general principles of law, such as equal treatment or
the protection of legitimate expectations (see *Dansk Rørindustri and Others* v *Commission*, paragraph 34 above, paragraph 211 and the case-law cited, and *Carbon-Lorraine*v *Commission*, paragraph 34 above, paragraph 71).

36      Furthermore, the 1998 Guidelines determine, generally and abstractly, the method which the Commission has bound itself to
use in assessing the fines imposed by the decision and, consequently, ensure legal certainty on the part of the undertakings
(*Dansk Rørindustri and Others*v *Commission*, paragraph 34 above, paragraphs 211 and 213).

37      Finally, it should be recalled that the 1998 Guidelines provide, in the first place, for the assessment of the gravity of
the infringement as such, on the basis of which a general starting amount can be set (Section 1.A, second paragraph). In the
second place, the gravity is assessed in relation to the nature of the infringements committed, the characteristics of the
undertaking involved, in particular its size and its position on the relevant market, which can give rise to the weighting
of the starting amount, to grouping the undertakings into categories and to setting a specific starting amount (Section 1.A,
third to seventh paragraphs).

38      In the present case, with regard to the assessment in the contested decision of the gravity of the infringement, the Commission
examined the four infringements identified in Article 1 of the contested decision in parallel ‘since [they] ... present common
features’ (recital 657 of the contested decision).

39      First of all, with regard to the nature of the infringements, the Commission explains in recitals 658 and 659 of the contested
decision:

‘(658)The infringements that are the subject of this Decision consisted primarily of secret collusion between cartel participants
to share markets or freeze market shares by allocating projects for the sale and installation of new elevators and/or escalators,
as well as not to compete with each other for maintenance and modernisation of elevators and escalators (except in Germany
where the maintenance and modernisation business were not [the] subject of discussions between the cartel members). Such horizontal
restrictions are, by their very nature, among the most serious violations of Article 81 [EC]. The infringements in this case
artificially nullified and denied customers the advantages they could expect to obtain from a process of competitive bidding.
It is also noteworthy that some of the rigged projects were public tenders financed by taxes and carried out specifically
with a view to receiving competitive and cost-effective bids.

(659) For assessing the gravity of an infringement factors relating to its object are generally more significant than those relating
to its effects, in particular where agreements, as in this case, relate to infringements which are very serious, such as price
fixing and market sharing. The effects of an agreement are generally an inconclusive criterion in assessing the gravity of
the infringement.’

40      The Commission states that it ‘did not attempt to demonstrate the precise effects of the infringement since it [was] impossible
to determine with sufficient certainty the relevant competitive parameters (price, commercial terms, quality, innovation,
and others) in the absence of the infringements’ (recital 660 of the contested decision). Nevertheless, it considers that
‘[i]t is obvious that the infringements did have an actual impact’ and explains to that end that ‘[t]he fact that the various
anti-competitive arrangements were implemented by the cartel participants in itself suggests an impact on the market, even
if the actual effect is difficult to measure because it is, in particular, not known if and how many other projects were subject
to bid-rigging, nor how many projects may have been subject to allocation between cartel members without there being a need
for contacts between them’ (recital 660 of the contested decision). In the same recital, the Commission adds that ‘[t]he high
aggregate market shares of the cartel participants make anti-competitive effects appear likely and the relative stability
of these market shares throughout the duration of the infringements would confirm these effects’.

41      Next, in recitals 661 to 669 of the contested decision, the Commission addresses the arguments raised by the applicants during
the administrative procedure which sought to show that the infringements had only a limited effect on the market.

42      With regard to the size of the relevant geographic market, the Commission maintains, in recital 670 of the contested decision,
that ‘[t]he cartels that are the subject of [the contested] decision covered the whole territories of Belgium, Germany, Luxembourg
or the Netherlands, respectively’, and that ‘[i]t is clear from case-law that a national geographic market extending to the
whole of a Member State in itself already represents a substantial part of the common market’.

43      Finally, in recital 671 of the contested decision, the Commission concludes that ‘[t]aking into account the nature of the
infringements and the fact that each of them covered the whole territory of a Member State (Belgium, Germany, Luxembourg or
the Netherlands), ... each addressee has committed one or several very serious infringements of Article 81 [EC] ...’. It concludes
that ‘these factors are such that the infringements must be regarded as very serious even if their actual impact cannot be
measured’.

44      In the first place, with regard to the infringement in Germany, the applicants maintain that the contested decision does not
take account of the Commission’s own findings, according to which the German cartel did not concern all elevator projects.
Thus, the market affected consisted solely in elevator projects with a value of more than EUR 1 million, approximately 20
to 30% of the total market, as was stated by Kone, Otis and ThyssenKrupp in their applications for immunity (recitals 281
and 664 of the contested decision). In the reply, the applicants also submit that a comparison between, on the one hand, the
general starting amount set in respect of the infringement in Germany and, on the other, those set for the infringements in
Belgium and the Netherlands bear out the fact that the starting amount set for the German infringement is disproportionate,
since, unlike the German cartel, the Belgian and Netherlands cartels affected the whole of the elevator market.

45      In that regard, it is to be noted that the applicants do not dispute the legality of the method set out in Section 1.A of
the 1998 Guidelines concerning the determination of the general starting amount of the fine. That method entails a fixed-band
approach, whereby the general starting amount of the fine, determined according to the gravity of the infringement, is calculated
by reference to the nature and geographical extent of the infringement and by reference to the actual impact of the infringement
on the market where that is measurable (Case T‐15/02 *BASF* v *Commission*[2006] ECR II‐497, paragraph 134, and Case T‐116/04 *Wieland-Werke*v *Commission* [2009] ECR II‐1087, paragraph 62).

46      Furthermore, the size of the relevant market is not as a rule a factor which must be taken into account, but just one among
a number of other factors for evaluating the gravity of the infringement, since the Commission – as stated in the case-law
moreover – is not obliged to define the market concerned or to assess its size where the infringement in question has an anti-competitive
object (see, to that effect, *Prym and Prym Consumer*v *Commission*, paragraph 32 above, paragraphs 55 and 64, and Case T‐161/05 *Hoechst*v *Commission*[2009] ECR II‐3555, paragraph 109). Thus, for the purpose of determining the starting amount of the fine, the Commission may
have regard to the value of the market on which the infringement has taken place but is not obliged to do so (see, to that
effect, *BASF* v *Commission*, paragraph 45 above, paragraph 134, and *Wieland-Werke* v *Commission*, paragraph 45 above, paragraph 63 and the case-law cited). The 1998 Guidelines do not provide that fines are to be calculated
according to the overall turnover of undertakings or their turnover in the market affected. However, nor do they preclude
the Commission from taking either figure into account in determining the amount of the fine in order to ensure compliance
with the general principles of EU law and where circumstances demand it (Case T‐224/00 *Archer Daniels Midland and Archer Daniels Midland Ingredients* v *Commission*[2003] ECR II‐2597, paragraph 187).

47      The applicants’ argument that the general starting amount of the fine set for the German cartel should reflect the allegedly
limited size of the market affected is therefore based on an incorrect assumption and must be rejected.

48      In this instance, as has been stated in paragraphs 38 to 43 above, the Commission, when determining the gravity of the infringement,
took account of the nature of the infringement and of the geographic scope of the market concerned.

49      Contrary to the applicants’ submission, it is clear from recital 664 of the contested decision, in which the Commission responds
to the arguments raised by Kone and Otis concerning the allegedly limited effect of the infringement, that the agreements
in Germany did not affect solely escalators and elevator projects with a value of more than EUR 1 million, since the Commission
took the view that it was likely that ‘the parties’ illegal agreements concerning elevator projects with a value of more than
EUR 1 million, which also included high-speed/high-value elevators, could influence the operation of the remainder of the
elevator market’. In the same recital, the Commission also stated that the overall value of a project was more important than
the number and type of elevators, that it was impossible to demonstrate the precise effects of the infringement and that it
was clear from the facts that it was not the intention of the parties to exclude certain product types but to collude on those
projects where competition could most easily be eliminated.

50      It should also be observed that in its application regarding Germany under the 2002 Leniency Notice Kone itself specifically
stated that [*confidential*]**(1) (see also recital 256 of the contested decision), which rather tends to suggest that the objective of the cartel was to freeze
market shares across the whole elevator market. As the Commission explains, explicit collusion in relation to projects worth
over EUR 1 million would be incompatible with aggressive competition in respect of lower-value projects. In addition, as can
be seen from recital 241 of the contested decision, which has not been challenged by the applicants, ThyssenKrupp also stated
that on isolated occasions smaller projects were also discussed. Accordingly, the applicants’ argument that, so far as elevators
are concerned, only around 20 to 30% of the German market was affected by the cartel must be rejected.

51      Furthermore, with regard to the German cartel, it should be observed that, although the Commission did not attempt to demonstrate
the precise effects of the infringement (recital 660 of the contested decision), it none the less set a lower starting amount
in order to take into account, in favour of the undertakings concerned, the possibility that the entire elevator market might
not have been directly affected by the arrangements. Thus, as stated in recital 664 of the contested decision, the Commission,
in response to arguments put forward by some members of the cartel that, so far as elevators were concerned, the cartel was
confined to high-speed elevators, in fact took ‘the fact into account that the entire elevator market may not have been directly
affected by the cartel activities’ in determining the starting amount of the fine. It is apparent that the starting amount
of the fine for the German cartel was set at a lower level, when expressed as a percentage of the total size of the market,
than the amounts applied in relation to the other cartels covered by the contested decision (see paragraph 55 below).

52      Moreover, even supposing that, in relation to elevators, the German cartel affected only elevator projects with a value of
more than EUR 1 million – which has not been established by the applicants and is moreover contradicted by certain statements
made by ThyssenKrupp (see paragraph 50 above) – the starting amount of the fine would remain justified even if it was compared
with the amounts set for the other cartels. For the purpose of such a comparison, the Court points out that the geographic
market concerned by the German cartel was far more extensive than the geographic markets concerned by the other cartels.

53      Furthermore, the relatively small size of the relevant product market – even assuming it to be established – is of lesser
importance compared with all the other factors evidencing the gravity of the infringement, which are described in recitals
657 to 671 of the contested decision and mentioned in paragraphs 38 to 43 above (see, to that effect, Case T‐322/01 *Roquette Frères* v *Commission*[2006] ECR II‐3137, paragraph 151).

54      Finally, even assuming that the Commission, when it finds in one and the same decision that a number of very serious infringements
have been committed, were required to keep a proportionate relationship between the general starting amounts and the sizes
of the various markets affected, there is nothing in this case to show that the general starting amount set for the German
cartel is disproportionate as compared with the general starting amounts set for the Belgian and Netherlands cartels.

55      Consideration of the relevant information shows that, having regard to the size of the markets affected, the Commission set
the starting amounts for the infringements in the Member States concerned in a reasonable and coherent manner although it
did not use a precise mathematical formula – and was not in any event required to do (see paragraphs 45 to 47 above). First,
for the largest market by far, that of Germany, which amounts to EUR 576 million, the general starting amount was set at EUR
70 million. For the next two markets, taken in order of size, those of the Netherlands and Belgium, which amount to EUR 363
million and EUR 254 million, the general starting amount was set at EUR 55 million and EUR 40 million, respectively.

56      In those circumstances, and having regard to the fixed-band approach implicit in the method set out in Section 1.A of the
1998 Guidelines, which does not require the Commission, when it sets the general starting amount of the fine, to take into
account the size of the relevant market and still less to set that amount according to a fixed percentage of the total turnover
on the market (see, to that effect, *BASF* v *Commission*, paragraph 45 above, paragraph 134), the general starting amount set for the infringement in Germany cannot be regarded as
disproportionate by comparison with the starting amounts set for the infringements in Belgium and the Netherlands.

57      In the second place, with regard to the gravity of the infringement in the Netherlands, Kone submits that the Commission must
take account of the nature of the infringement, its actual impact on the market, where this can be measured, and the size
of the relevant geographic market.

58      The applicants submit that the Commission incorrectly concluded that the infringement in the Netherlands was of the same nature
as the infringements committed in Belgium, Germany and Luxembourg, which amounts to a manifest error of assessment and a breach
of the principle of equal treatment. They argue in that regard, first, that, in those Member States, the agreements were generally
concluded at the highest managerial level. Second, project allocations were based on a pre-agreed sharing of the market between
the participants and had the objective of freezing those market shares. Third, project lists were kept. Furthermore, the participants
also took extreme measures to conceal their unlawful conduct. Fourth, in Belgium and in Luxembourg the infringements related
to all projects and/or contracts and in Germany to all projects above a certain value. Fifth, in Belgium there was a compensation
mechanism for the ‘service’ branch. None of those circumstances obtained in the case of the Netherlands infringement.

59      It must be stated that those circumstances, even if established, do not call in question the Commission’s assessment, in recital
658 of the contested decision, regarding the nature of the infringement found in the Netherlands. The infringement in the
Netherlands, just like those in Belgium, Germany and Luxembourg, consisted primarily in secret collusion between cartel participants
to share markets or freeze market shares by allocating projects for the sale and installation of new elevators and/or escalators,
and not to compete with each other for maintenance and modernisation of elevators and escalators (except in Germany where
the maintenance and modernisation business were not the subject of discussions between the cartel members). Such horizontal
restrictions are, by their very nature, among the most serious violations of Article 81 EC (recital 658 of the contested decision),
as is expressly stated in Section 1.A of the 1998 Guidelines, which classifies this type of infringement as ‘very serious’.

60      In the applicants’ submission, the infringement in the Netherlands had less impact on the market than the cartels in Belgium,
Germany and Luxembourg. Contrary to the Commission’s assertion, it is possible to measure the impact on the market in general
terms by comparing the value of the projects concerned with the overall market value. In addition, Otis, ThyssenKrupp and
Kone all give estimates of below 10% as the share of the market that might have been affected by the infringement. In the
alternative, Kone claims that, in light of the evidence and the nature of the infringement and its impact, the Commission
should have classified the Netherlands infringement as ‘serious’, rather than ‘very serious’, and should therefore have lowered
the basic fine for that infringement.

61      Under the first paragraph of Section 1.A of the 1998 Guidelines, the Commission, when assessing the gravity of the infringement,
must undertake an examination of the actual impact on the market only where it is apparent that that impact can be measured
(see *Prym and Prym Consumer* v *Commission*, paragraph 32 above, paragraph 74 and the case-law cited; *Archer Daniels Midland and Archer Daniels Midland Ingredients* v *Commission*, paragraph 46 above, paragraph 143; and Case T‐279/02 *Degussa* v *Commission* [2006] ECR II‐897, paragraph 216).

62      It is settled case‐law that, in order to assess the actual impact of an infringement on the market, the Commission must take
as a reference the competition that would normally have existed had there been no infringement (see *Carbone‐Lorraine*v *Commission*, paragraph 34 above, paragraph 83 and the case‐law cited).

63      In this case, the Commission states, in recital 660 of the contested decision, that ‘[it] did not attempt to demonstrate the
precise effects of the infringement since it [was] impossible to determine with sufficient certainty the relevant competitive
parameters (price, commercial terms, quality, innovation, and others) in the absence of the infringements’. Even though the
Commission concludes, in recital 660 of the contested decision, that it is obvious that the cartels did have an actual impact,
since they were implemented, and even though the Commission rejects, in recitals 661 to 669, the arguments of the undertakings
concerned which sought to demonstrate the limited effects of the cartels, it must be found that, in the contested decision,
the assessment of the gravity of the infringements did not take account of their possible impact on the market.

64      Hence the Commission, in recital 671 of the contested decision, bases its conclusion on the assessment of the gravity of the
infringements solely on the nature of those infringements and their geographic scope. The Commission concludes in that recital
that ‘[t]aking into account the nature of the infringements and the fact that each of them covered the whole territory of
a Member State (Belgium, Germany, Luxembourg or the Netherlands), ... [it must be held] that each addressee has committed one
or several very serious infringements of Article 81 [EC]’.

65      With regard to the argument that it is possible to measure the impact on the market in general terms by comparing the value
of the projects concerned with the overall market value, the Court finds that the applicants do not provide any explanation
of how the impact on the market should be calculated. In that regard, the applicants refer, in the reply, to Kone’s explanations
in its reply to the statement of objections. Without it being necessary to adjudicate upon the admissibility of such arguments,
which are found in an annex to the application, it should be noted that the applicants merely mention the limited impact of
the cartel on the Netherlands market and to that end refer, in essence, to the statements of the undertakings concerned, according
to which a limited number of projects were concerned by the cartel. However, as the Commission points out, such statements
do not mean that the impact of the infringement could be measured, given that the scale of the cartel was not known. The Commission
thus stated, for example, in recital 384 of the contested decision, which has not been challenged by the applicants, that
‘there was no need to allocate each and every project in the Netherlands because the undertakings concerned needed to discuss
only those projects which had not been automatically allocated to one of them by virtue of an established relationship with
an existing customer’. In addition, the applicants’ arguments cannot call in question the Commission’s conclusion in recital
660 of the contested decision that it was impossible to determine with sufficient certainty the relevant competitive parameters
(price, commercial terms, quality, innovation, and others) in the absence of the infringements (see paragraphs 62 and 63 above).

66      In any event, it is clear that the applicants’ arguments do not call in question the classification of the infringement in
the Netherlands as ‘very serious’.

67      It must thus be stated that, by their very nature, the infringements identified in the contested decision are among the most
serious breaches of Article 81 EC, since they had as their object ‘secret collusion between cartel participants to share markets
or freeze market shares by allocating projects for the sale and installation of new elevators and/or escalators, as well as
not to compete with each other for maintenance and modernisation of elevators and escalators (except in Germany where the
maintenance and modernisation business were not [the] subject of discussions between the cartel members)’ (recital 658 of
the contested decision). In that regard, the 1998 Guidelines explain that ‘very serious’ infringements consist generally in
horizontal restrictions such as price cartels and market-sharing quotas, or other practices which jeopardise the proper functioning
of the single market. Those infringements are also among the examples of agreements explicitly declared to be incompatible
with the common market in Article 81(1)(c) EC. Apart from the serious distortion of competition which they entail, such agreements,
by obliging the parties to respect distinct markets, often delimited by national frontiers, cause the isolation of those markets,
thereby counteracting the EC Treaty’s main objective of integrating the Community market. Thus, infringements of this type,
especially where horizontal cartels are concerned, are classified by the case-law as ‘particularly serious’ or ‘obvious infringements’
(Case T‐148/89 *Tréfilunion*v *Commission*[1995] ECR II‐1063, paragraph 109; Joined Cases T‐374/94, T‐375/94, T‐384/94 and T‐388/94 *European Night Services and Others*v *Commission*[1998] ECR II‐3141, paragraph 136; and Case T‐241/01 *Scandinavian Airlines System* v *Commission*[2005] ECR II‐2917, paragraph 85).

68      Furthermore, it has consistently been held that the effect of an anti-competitive practice is not a conclusive criterion for
assessing the gravity of an infringement. Factors relating to the intentional aspect may be more significant than those relating
to the effects, particularly where they relate to infringements which are intrinsically serious, such as market sharing (Case
C‐194/99 P *Thyssen Stahl*v *Commission*[2003] ECR I‐10821, paragraph 118; *Prym and Prym Consumer*v *Commission*, paragraph 32 above, paragraph 96; Joined Cases T‐45/98 and T‐47/98 *Krupp Thyssen Stainless and Acciai speciali Terni* v *Commission* [2001] ECR II‐3757, paragraph 199; and *Degussa* v *Commission*, paragraph 61 above, paragraph 251).

69      Accordingly, the nature of the infringement plays a primary role, in particular in classifying infringements as ‘very serious’.
It follows from the description of very serious infringements given by the 1998 Guidelines that agreements or concerted practices
seeking inter alia, as in this case, to share markets may, solely on account of their nature, be classified as ‘very serious’,
there being no need to categorise such behaviour on the basis of particular impact or geographic extent (see, to that effect,
*Prym and Prym Consumer* v *Commission*, paragraph 32 above, paragraph 75, and Joined Cases C‐125/07 P, C‐133/07 P, C‐135/07 P and C‐137/07 P *Erste Group Bank and Others*v *Commission*[2009] ECR I‐8681, paragraph 103). That conclusion is corroborated by the fact that, whilst the description of serious infringements
expressly mentions their impact on the market and their effects on extensive areas of the common market, that of very serious
infringements, on the other hand, does not mention any requirement as to the actual market impact or the effects produced
in a particular geographic area (see, to that effect, Case T‐69/04 *Schunk and Schunk Kohlenstoff-Technik*v *Commission* [2008] ECR II‐2567, paragraph 171 and the case-law cited).

70      Accordingly, the Commission was correct in holding that, in view of its object, the infringement in the Netherlands was, by
definition, very serious.

71      In the light of all the above considerations, this plea must be rejected.

*The plea alleging breach of the 2002 Leniency Notice and infringement of the principles of the protection of legitimate expectations,
equal treatment and the rights of the defence*

72      The applicants observe that they made applications for immunity or for a reduction of the fines under the 2002 Leniency Notice.
However, the Commission misapplied the provisions of that notice when assessing the quality and usefulness of their cooperation.
In their submission, the Commission also infringed their legitimate expectations and their rights of defence. Finally, the
applicants submit that the Commission infringed the principle of equal treatment in the assessment of the reduction of the
fines applicable under the notice.

The 2002 Leniency Notice

73      The Court observes that in the 2002 Leniency Notice the Commission defined the conditions under which undertakings which cooperate
with it for the purpose of establishing there to have been a cartel may be exempted from fines, or may be granted reductions
in the fine which would otherwise have been imposed upon them.

74      First of all, the 2002 Leniency Notice provides, in Section A, at point 8:

‘The Commission will grant an undertaking immunity from any fine which would otherwise have been imposed if:

(a)      the undertaking is the first to submit evidence which in the Commission’s view may enable it to adopt a decision to carry
out an investigation in the sense of Article 14(3) of Regulation No 17 in connection with an alleged cartel affecting the
Community; or

(b)      the undertaking is the first to submit evidence which in the Commission’s view may enable it to find an infringement of Article
81 EC in connection with an alleged cartel affecting the Community’.

75      The 2002 Leniency Notice goes on to provide, in Section B, at point 20, that ‘[u]ndertakings that do not meet the conditions
under Section A above may be eligible to benefit from a reduction of any fine that would otherwise have been imposed’ and,
at point 21, that ‘[i]n order to qualify, an undertaking must provide the Commission with evidence of the suspected infringement
which represents significant added value with respect to the evidence already in the Commission’s possession and must terminate
its involvement in the suspected infringement no later than the time at which it submits the evidence’.

76      As regards the concept of added value, the following explanation is given at point 22 of the 2002 Leniency Notice:

‘The concept of “added value” refers to the extent to which the evidence provided strengthens, by its very nature and/or its
level of detail, the Commission’s ability to prove the facts in question. In this assessment, the Commission will generally
consider written evidence originating from the period of time to which the facts pertain to have a greater value than evidence
subsequently established. Similarly, evidence directly relevant to the facts in question will generally be considered to have
a greater value than that with only indirect relevance.’

77      The first paragraph of point 23(b) of the 2002 Leniency Notice provides for reductions in fines to be classified in three
categories:

‘–      first undertaking to meet point 21: a reduction of 30-50%;

–      second undertaking to meet point 21: a reduction of 20-30%;

–      subsequent undertakings that meet point 21: a reduction of up to 20%.’

78      The second paragraph of point 23(b) of the 2002 Leniency Notice provides:

‘In order to determine the level of reduction within each of these bands, the Commission will take into account the time at
which the evidence fulfilling the condition in point 21 was submitted and the extent to which it represents added value. It
may also take into account the extent and continuity of any cooperation provided by the undertaking following the date of
its submission.’

79      Finally, the last paragraph of point 23(b) of the 2002 Leniency Notice provides:

‘In addition, if an undertaking provides evidence relating to facts previously unknown to the Commission which have a direct
bearing on the gravity or duration of the suspected cartel, the Commission will not take these elements into account when
setting any fine to be imposed on the undertaking which provided this evidence.’

The Commission’s margin of assessment and review by the Courts of the European Union

80      The Court recalls that Article 23(2) of Regulation No 1/2003, which is the legal basis for imposing fines in the event of
infringement of the EU competition rules, confers on the Commission a margin of assessment in setting fines (see, to that
effect, Case T‐229/94 *Deutsche Bahn*v*Commission*[1997] ECR II-1689, paragraph 127), which will depend, in particular, on its general policy in competition matters (Joined
Cases 100/80 to 103/80 *Musique Diffusion française and Others*v *Commission* [1983] ECR 1825, paragraphs 105 and 109). That was the context in which, in order to ensure the transparency and objectivity
of its fining decisions, the Commission adopted and published the 2002 Leniency Notice. The notice constitutes an instrument
intended to define, while complying with higher-ranking law, the criteria which the Commission proposes to apply in the exercise
of its discretion, which is thus subject to a self-imposed limitation (see, by analogy, Case T‐214/95 *Vlaams Gewest* v *Commission*[1998] ECR II‐717, paragraph 89), in so far as the Commission must comply with self-imposed guidelines (see, by analogy, Case
T‐380/94 *AIUFFASS and AKT*v *Commission*[1996] ECR II‐2169, paragraph 57).

81      The limitation which the Commission has imposed on its discretion by adopting the 2002 Leniency Notice is not, however, incompatible
with the retention of a considerable margin of assessment (see, by analogy, Joined Cases T‐259/02 to T‐264/02 and T‐271/02
*Raiffeisen Zentralbank Österreich and Others*v *Commission* [2006] ECR II‐5169, paragraph 224).

82      The 2002 Leniency Notice displays flexibility in a number of ways, enabling the Commission to exercise its discretion in accordance
with Article 23 of Regulation No 1/2003, as interpreted by the Court of Justice (see, by analogy, *Raiffeisen Zentralbank Österreich and Others*v *Commission*, paragraph 81 above, paragraph 224).

83      Thus, the Commission enjoys a broad margin of assessment when it is required to determine whether the evidence provided by
an undertaking that has stated that it wishes to benefit from the 2002 Leniency Notice represents significant added value
for the purposes of point 21 of the notice (see, to that effect, Case C‐328/05 P*SGL Carbon* v *Commission* [2007] ECR I‐3921, paragraph 88, and Case T‐410/03 *Hoechst* v *Commission*[2008] ECR II‐881, paragraph 555). As regards point 8(a) and (b) of the notice, it is clear that that considerable margin
of assessment results from the actual wording of that provision, which expressly refers to the provision of evidence which,
‘in the Commission’s view’, either enables it to adopt a decision to carry out an investigation or enables it to find an infringement.
The assessment of the quality and usefulness of the cooperation provided by an undertaking involves complex assessments of
fact (see, to that effect, *SGL Carbon* v *Commission*, paragraph 81, and *Carbone‐Lorraine* v *Commission*, paragraph 34 above, paragraph 271).

84      Similarly, the Commission, once it has found that the evidence represents significant added value within the meaning of point
21 of the 2002 Leniency Notice, has a margin of assessment when it is required to determine the exact level of the reduction
of the fine to be granted to the undertaking concerned. The first paragraph of point 23(b) of the notice provides for fine-reduction
bands for the various categories of undertakings concerned, whilst the second paragraph of point 23(b) sets the criteria to
be taken into account by the Commission in order to determine the level of reduction within those bands.

85      In view of the margin of assessment available to the Commission in evaluating the cooperation of an undertaking under the
2002 Leniency Notice, it is only where it manifestly goes beyond the bounds of that margin that it may be criticised by the
General Court (see, to that effect, *SGL Carbon* v *Commission*, paragraph 83 above, paragraphs 81, 88 and 89, and *Hoechst* v *Commission*, paragraph 83 above, paragraph 555).

Kone’s cooperation in establishing the infringement in Germany

86      Kone, which was the first undertaking to submit (on 12 February 2004) an application under the 2002 Leniency Notice in respect
of the German cartel (recital 105 of the contested decision), was not granted immunity from fines under point 8 of the notice
(recital 790 of the contested decision).

87      The Commission held, in recitals 783 to 786 of the contested decision, that point 8(a) of the 2002 Leniency Notice was not
applicable since, acting on information provided by a third party, it had already carried out an inspection in Germany on
28 January 2004.

88      The application of point 8(b) of that notice was also precluded for the following reasons, set out in recitals 787 to 789
of the contested decision:

‘(787)The Commission will grant immunity under point 8(b) of the [2002] Leniency Notice if the undertaking is the first to
submit evidence which in the Commission’s view may enable it to find an infringement of Article 81 [EC] in connection with
an alleged cartel, which means the Commission did not have sufficient evidence before to find an infringement of Article 81
[EC] and no undertaking had been granted conditional immunity from fines under point 8(a).

(788) Kone’s ... [submission under the 2002 Leniency Notice] is ambiguous and unsupported by incriminating evidence other than [its]
own written statements based on memory. It acknowledges that [*confidential*]. In this case, the Commission already possessed information on the suspected infringement from other sources such as third-party
submissions and inspections. This information determined the main orientation of the case in the context of an administrative
procedure launched upon the Commission’s own initiative. In such circumstances, therefore, an undertaking wishing to obtain
immunity under point 8(b) of the [2002] Leniency Notice would have to provide the Commission with information which represents
a very significant shortcut in its investigation.

(789) Kone’s submission for Germany contains less precise descriptions of the cartel activities than its submissions for Belgium
and Luxembourg and it is not supported by incriminating and documentary evidence (other than its own statements). Thus Kone
cannot claim that its submissions for Belgium and Luxembourg on the one hand and Germany on the other hand were “of the same
quality”.’

89      However, Kone was granted a 50% reduction of its fine under the first indent of point 23(b) of the 2002 Leniency Notice for
its cooperation concerning the German cartel (recital 793 of the contested decision).

90      The applicants maintain, in the first place, that Kone met the conditions for immunity under point 8(b) of the 2002 Leniency
Notice in respect of the infringement in Germany, since the Commission relied, in the contested decision, on Kone’s submissions
of 12 and 18 February 2004 to prove all the constituent elements of the infringement. They stress that, at the time when Kone
made its leniency application, the Commission did not yet have sufficient evidence to prove the infringement in Germany and
that Kone was the first undertaking to provide information concerning that infringement.

91      The Court observes that one of the conditions for obtaining immunity under point 8(b) of the 2002 Leniency Notice is that
the undertaking must be the first to submit evidence which, in the Commission’s view, may enable it to find an infringement
of Article 81 EC in connection with an alleged cartel affecting the Community.

92      When Kone made its application in respect of Germany (12 February 2004), the Commission already suspected that there was a
cartel in Germany in the elevator and escalator sector on the basis of information available to it at that time. It had, acting
on information provided to it by a third-party informant, already carried out inspections on 28 January 2004 at the premises
of ThyssenKrupp and some of its German subsidiaries (recital 104 of the contested decision).

93      Admittedly, it is not disputed that, at the time when Kone made its application under the 2002 Leniency Notice, the Commission
did not have sufficient evidence to make a finding of infringement in Germany or that Kone was the first undertaking to make
such an application in relation to that infringement (recital 105 of the contested decision).

94      However, contrary to the applicants’ contention, those circumstances do not suffice in themselves to found a claim for immunity
from fines under point 8(b) of the 2002 Leniency Notice. It is the quality of the cooperation of an undertaking such as Kone
which determines whether it may benefit from immunity from fines under that provision. It is not sufficient that Kone provided
some information and material allowing the infringement to be successfully investigated. Although it is not necessary for
the evidence provided to be sufficient to prove the infringement in its entirety or down to its every last detail, the evidence
must none the less be sufficient in nature, precision and probative value to enable the Commission to find an infringement
of Article 81 EC.

95      In view of the margin of assessment available to the Commission in evaluating the cooperation of an undertaking under the
2002 Leniency Notice, the Court must consider, in the present case, whether the Commission manifestly went beyond the bounds
of that margin of assessment in holding that the evidence provided by Kone did not enable it to find an infringement of Article
81 EC in connection with the German cartel (see, to that effect, *Hoechst* v *Commission*, paragraph 83 above, paragraph 555).

96      First, the evidence provided by Kone in the framework of its application under the 2002 Leniency Notice for Germany is included
in its submission of 12 February 2004, completed and corrected by its submission of 18 February 2004. Two statements by managers
of Kone (one containing a description of the cartel in the German elevator market [*confidential*] and the other containing a description of the cartel in the German escalator market [*confidential*] were attached to the submission of 12 February 2004.

97      The annexes to Kone’s submissions of 12 and 18 February 2004 include some documentary evidence. As well as documents drawn
up from memory by managers at Kone for the purpose of its leniency application, which give the dates and places of certain
meetings which took place in the framework of the cartel [*confidential*] and projects which were discussed there [*confidential*], Kone enclosed with its submission of 12 February 2004 a fax from Schindler [*confidential*] and undated lists of projects [*confidential*]. The submission of 18 February 2004 also included hotel bills [*confidential*].

98      Second, regarding the value of the evidence provided, it is to be noted, so far as the submission of 12 February 2004 is concerned,
that Kone’s statements were drawn up from memory by its managers. It is therefore possible that they are not wholly accurate.
Furthermore, Kone itself states in its submission of 18 February 2004 that the accuracy of certain of its submissions cannot
be wholly guaranteed.

99      In any event, unilateral statements by an undertaking cannot suffice for a finding of infringement unless they are supported
by precise and consistent documentary evidence. The Commission is required to set out in its decision sufficiently precise
and consistent evidence to give grounds for a firm conviction that the alleged infringement took place (Joined Cases 29/83
and 30/83 *CRAM and Rheinzink* v *Commission*[1984] ECR 1679, paragraph 20; judgment of 12 September 2007 in Case T‐36/05 *Coats Holdings and Coats*v *Commission*, not published in the ECR, paragraph 71; and Case T‐450/05 *Peugeot and Peugeot Nederland* v *Commission*[2009] ECR II‐2533, paragraph 175).

100    It must be stated that the items of evidence accompanying the submissions of 12 and 18 February 2004 are of limited probative
value in that either they were drawn up by Kone for the purposes of its application under the 2002 Leniency Notice and are
not contemporaneous with the infringement [*confidential*] or they do not in themselves enable the Commission to find an infringement of Article 81 EC [*confidential*]. The lists of projects which were annexed to the submission of 12 February 2004 [*confidential*], which are in any event undated, have no intrinsic value in establishing that there was a cartel in Germany without the
explanations provided by Kone in its submission, since they contain nothing to indicate that the projects mentioned were unlawfully
allocated between competitors. The same is true of the hotel bills accompanying the submission of 18 February 2004 [*confidential*], which establish only that Kone’s managers were at a hotel at a given time and that a meeting room was reserved but contain
nothing indicative of anti-competitive conduct in the elevator and escalator sector.

101    The only item of evidence accompanying Kone’s submissions which contains anything indicative of anti-competitive conduct is
the fax from Schindler [*confidential*]. However, although the Commission referred to that fax in point 283 of the statement of objections, that item of evidence
is of limited value in establishing the infringement in Germany, since it is not disputed that Schindler was no longer a member
of the cartel at that time (see Article 1(2) of the contested decision).

102    It is apparent from the foregoing analysis that Kone’s unilateral statements in its submissions of 12 and 18 February 2004
were not supported by precise and consistent documentary evidence.

103    In those circumstances, even supposing that, contrary to the Commission’s contention in recital 788 of the contested decision,
Kone’s submissions were not ambiguous and were supported by evidence, the Commission did not manifestly go beyond the bounds
of its margin of assessment when it decided that those submissions were not sufficient for it to find an infringement of Article
81 EC in Germany. Accordingly, the Commission was fully entitled to refuse Kone immunity from fines under point 8(b) of the
2002 Leniency Notice.

104    That conclusion cannot be undermined either by (i) the fact that the contested decision includes numerous references to Kone’s
submissions or (ii) the fact that the information provided by other participants or obtained during the inspections in March
2004, which was also referred to in that decision, corroborates the submissions previously put forward by Kone.

105    The fact that the contested decision contains references to Kone’s submissions in no way implies that those submissions were
sufficient in nature, precision and probative value to enable the Commission to find an infringement in Germany. Nor does
the fact that recitals 209 to 288 of the contested decision refer to other ‘corroborating’ evidence mean that Kone’s submissions
of 12 and 18 February 2004 were of such nature, precision and probative value. Rather, the Commission was compelled to refer
to other evidence in the contested decision, since it could not rely solely on Kone’s unilateral statements, which were not
supported by precise and consistent documentary evidence, for the purpose of finding that infringement (see paragraph 99 above).

106    The applicants further submit that the evidence supplied by Kone concerning the German cartel was of the same quality as the
information by virtue of which Kone was granted immunity under point 8(b) of the 2002 Leniency Notice for the infringements
in Belgium and Luxembourg.

107    Without there being any need to rule on the admissibility of the applicants’ arguments, which refer in essence to documents
annexed to the application, the Court finds, as was stated in paragraph 103 above, that the Commission was fully entitled
to refuse to grant Kone immunity from fines under point 8(b) of the 2002 Leniency Notice. Furthermore, the applicants do not
show that the Commission manifestly went beyond the bounds of its margin of assessment in granting Kone immunity in relation
to Belgium and Luxembourg whilst refusing it in relation to Germany.

108    A comparison of Kone’s applications concerning, on the one hand, Belgium and Luxembourg and, on the other, Germany shows that
the nature and precision of the information provided were different. First, Kone’s applications under the 2002 Leniency Notice
for Belgium and Luxembourg were more detailed than its application for Germany as regards information on the meetings which
had taken place in the framework of the cartel (names of the participants, dates, times, scope, agenda). Second, Kone substantiated
its statements concerning the cartels in Belgium and Luxembourg with precise and consistent documentary evidence. Thus, for
Belgium and Luxembourg, Kone provided full and detailed lists of projects which had been distributed to members of the cartel
and which covered the entire period of the infringement in those countries as well as contemporaneous documents amounting
to evidence of collusive behaviour.

109    It follows from the foregoing that all the applicants’ complaints concerning the Commission’s refusal to grant Kone immunity
from fines under point 8(b) of the 2002 Leniency Notice must be rejected.

110    In the second place, the applicants submit that, in any event, Kone provided evidence which enabled the Commission to adopt
a decision to carry out an investigation and that, accordingly, it should have been granted immunity under point 8(a) of the
2002 Leniency Notice.

111    In that regard, the Court observes that, under point 8(a) of the 2002 Leniency Notice, the Commission will grant immunity
from fines to the undertaking which is the first to submit evidence which, in its view, may enable it to adopt a decision
to carry out an investigation in connection with an alleged cartel affecting the Community. As the Commission points out,
and as is clear from point 6 of the notice, the objective of that provision is to facilitate the detection of infringements
of which the Commission is unaware, which would have remained secret in the absence of the evidence provided by the undertaking
concerned. Thus, ‘point 8(a) of the Leniency Notice aims at rewarding contributions to detect the existence of a cartel rather
than at rewarding support for additional measures in an ongoing investigation in [the] form of a more focused second inspection’
(recital 786 of the contested decision).

112    First, in this instance, it is clear that on 12 February 2004, when Kone submitted its application concerning Germany to the
Commission, the Commission had already, on 28 January 2004, carried out inspections, in particular in Germany, in connection
with a cartel concerning market sharing in the elevator and escalator sector, after it had received information from a third-party
informant concerning the existence of a cartel in that sector (recitals 91, 104, 105 and 783 of the contested decision).

113    Since it was not Kone that enabled the Commission to detect the German cartel, Kone cannot claim to be entitled to immunity
from fines under point 8(a) of the 2002 Leniency Notice. In that regard, Kone’s argument that it was entitled to immunity
from fines because its application enabled the Commission successfully to carry out further inspections in Germany in March
2004 is irrelevant. Indeed, as the Commission points out (see paragraph 111 above), point 8(a) of the notice is not intended
to ‘[reward] support for additional measures in an ongoing investigation in [the] form of a more focused second inspection’.

114    In any event, Kone never applied for immunity under point 8(a), as its application in respect of Germany was a supplement
to its application under the 2002 Leniency Notice concerning Belgium and Luxembourg, forming an integral part of the latter
application, and was expressly made under point 8(b) of the 2002 Leniency Notice. Furthermore, Kone does not dispute that
it claimed immunity under point 8(a) of the notice, during meetings with the Commission, more than a year after submitting
its application and about nine months after having been informed by the Commission, by letter of 29 June 2004, that its application
did not meet the conditions of point 8(b) of the 2002 Leniency Notice.

115    Second, the Court rejects the applicants’ argument that Kone’s submissions of 12 and 18 February 2004 provided the Commission
with information concerning a separate infringement distinct from the one which was the subject of the inspections in January
2004, namely a cartel in Germany in the elevator and escalator sector concerning projects valued at over EUR 1 million, and
not, as the decisions ordering an investigation (‘the inspection decisions’) indicate, a cartel of at least European-wide
scale involving the whole of the elevator and escalator market.

116    Admittedly, it is apparent from the inspection decisions that the Commission believed, at the time of their adoption, that
the cartel concerning market sharing in the elevator and escalator sector extended at the least to each Member State of the
European Union. It is also clear from the case-law that, as regards decisions ordering an investigation, the Commission must
clearly indicate the presumed facts which it intends to investigate (see, to that effect, Joined Cases 46/87 and 227/88 *Hoechst* v *Commission*[1989] ECR 2859, paragraph 41). However, it is not necessary for a decision ordering an investigation to delimit precisely
the relevant market, to set out the exact legal nature of the presumed infringements and to indicate the period during which
those infringements were committed (see, to that effect, Case 85/87 *Dow Benelux* v *Commission* [1989] ECR 3137, paragraph 10).

117    The fact remains that when Kone submitted its application to the Commission in February 2004, the Commission had already received
information about a market-sharing cartel in the elevator and escalator sector ‘affecting the Community’ within the meaning
of point 8(a) of the 2002 Leniency Notice. Furthermore, the inspection decisions clearly indicate that the inspections related
specifically to the activities of the undertakings concerned on both the potential market for the sale and installation of
elevators and escalators and the potential after-sales services and maintenance market and that the Commission had been informed
that managers of the four members of the alleged cartel met annually in order to determine the shares of each cartel member
at the very least in each Member State of the European Union. On the basis of the information in its possession, the Commission
had as early as January 2004 taken the view that the German market was affected by that cartel, which prompted it to organise
inspections in Germany on 28 January 2004. In that regard, Kone’s assertion that the premises of ThyssenKrupp in Germany were
inspected solely because ThyssenKrupp had its headquarters in Germany is contradicted by the fact that, on 29 January 2004,
the Commission also carried out inspections at the premises of subsidiaries of the ThyssenKrupp group active on the German
market (recital 104 of the contested decision).

118    In those circumstances, the applicants cannot maintain that the infringement which gave rise to the inspections of March 2004
in Germany is a different infringement from the one which was the subject of inspections in January 2004.

119    It is clear from all the foregoing that, when Kone submitted its application under the 2002 Leniency Notice to the Commission,
it was no longer entitled to claim immunity from fines under point 8(a) of the notice in respect of its participation in the
German cartel.

120    In the third place, the applicants maintain that the Commission should have reduced Kone’s fine to zero pursuant to the last
paragraph of point 23(b) of the 2002 Leniency Notice, given that none of the facts pertaining to the German cartel were known
to the Commission before Kone submitted its leniency application.

121    That provision states that ‘if an undertaking provides evidence relating to facts previously unknown to the Commission which
have a direct bearing on the gravity or duration of the suspected cartel, the Commission will not take these elements into
account when setting any fine to be imposed on the undertaking which provided this evidence’.

122    In the present case, it is not in dispute that, on 12 February 2004, when Kone submitted its application concerning Germany
to the Commission the Commission had already received information about a market-sharing cartel in the elevator and escalator
sector in the European Union and that the German market was affected by the cartel. That is why the Commission had, on the
basis of information already in its possession, organised inspections in Germany, approximately two weeks before Kone’s application
reached it.

123    Even though Kone’s cooperation represented significant added value with respect to the evidence already in the Commission’s
possession, which led the Commission to grant Kone the maximum reduction of 50% of the fine provided for in the first indent
of point 23(b) of the 2002 Leniency Notice (recitals 792 and 793 of the contested decision), the Commission was entitled to
hold, in recital 791 of the contested decision, that Kone was not eligible for a further reduction of the fine under the last
paragraph of point 23(b) of the notice.

124    In that regard, Kone’s application comprised unilateral statements drawn up from memory, which were not accompanied by precise
and consistent documentary evidence of the infringement (see paragraphs 96 to 109 above). In those circumstances, Kone’s application
concerning Germany did not contain evidence having a direct bearing on either the gravity or duration of the infringement
but consisted essentially of statements that needed to be corroborated by other evidence which the Commission subsequently
gathered in the course of its investigation.

125    The complaint concerning the failure to apply the last paragraph of point 23(b) of the 2002 Leniency Notice must thus also
be rejected.

126    In the fourth place, the applicants argue that, by denying Kone immunity under point 8 of the 2002 Leniency Notice without
informing Kone promptly that that immunity was no longer available, the Commission breached Kone’s legitimate expectation.
The right to be informed is a fundamental procedural safeguard of the right not to incriminate oneself, which is confirmed
by the fact that an applicant is entitled, under point 17 of the 2002 Leniency Notice, to withdraw an application and the
evidence disclosed in support thereof when it has been informed by the Commission that it cannot be granted immunity.

127    The Court observes that, as is stated in point 29 of the 2002 Leniency Notice, the notice creates legitimate expectations
on which undertakings may rely when disclosing the existence of a cartel to the Commission. In view of the legitimate expectation
which undertakings intending to cooperate with the Commission were entitled to derive from the notice, the Commission was
therefore obliged to adhere to it when it assessed Kone’s cooperation for the purpose of determining the fine to be imposed
on it (see, to that effect, Case T‐9/99 *HFB and Others* v *Commission*[2002] ECR II‐1487, paragraph 608, and Case T‐26/02 *Daiichi Pharmaceutical* v *Commission*[2006] ECR II‐713, paragraph 147).

128    In this instance, with regard to the infringement in Germany, Kone submitted an application to the Commission on 12 February
2004, which was supplemented on 18 February 2004. It is also established that, on 29 June 2004, the Commission rejected Kone’s
application for immunity, informing it that the conditions laid down in point 8(b) of the 2002 Leniency Notice were not met.

129    Although, under point 12 of the 2002 Leniency Notice, ‘the undertaking will be immediately informed that immunity from fines
is not available for the suspected infringement’ if it becomes apparent that the requirements for such immunity are not met,
Kone could not, on the basis of the period of time between its application and the decision of 29 June 2004 refusing it immunity,
entertain a legitimate expectation that it would be exempted from any fine.

130    First, it is clear from point 15 of the 2002 Leniency Notice that, if the conditions of point 8(a) or (b) are met, ‘[the Commission]
will grant the undertaking [concerned] conditional immunity from fines in writing’. It follows that an economic operator cannot,
as a rule, base a legitimate expectation that immunity from fines will be granted merely on mere silence on the part of the
Commission.

131    Second and in any event, it is clear from the analysis in paragraphs 96 to 119 above that Kone could not expect to benefit,
in this instance, from immunity from fines under the 2002 Leniency Notice, since it should have known that neither the conditions
of point 8(a) nor those of point 8(b) of the notice were met – particularly since, as stated in paragraph 114 above, Kone
does not deny that it claimed immunity under point 8(a) of the notice only about nine months after its application for immunity
under point 8(b) was rejected.

132    Last, the applicants cannot maintain that the Commission’s attitude affected Kone’s rights under point 17 of the 2002 Leniency
Notice. There was nothing to prevent Kone from withdrawing its application under that notice and/or the evidence which it
had disclosed when the Commission informed it of its decision not to grant it immunity from fines.

133    The complaint alleging infringement of the principle of the protection of legitimate expectations must therefore also be rejected.

134    In the fifth place, the applicants claim that the Commission’s refusal to grant Kone immunity under point 8(a) of the 2002
Leniency Notice is discriminatory. They argue that, before Kone submitted its application for immunity, the Commission had
no more indications of a cartel in Germany than it had of a cartel in the Netherlands before Otis submitted its application
for immunity. The inspections carried out at ThyssenKrupp’s premises in January 2004 took place because ThyssenKrupp had its
headquarters in Germany and not because the Commission was investigating a cartel in Germany. Thus, if ThyssenKrupp’s headquarters
had been in any other Member State, point 8(a) of the 2002 Leniency Notice could have been applied to Kone, because no other
inspection would already have been carried out in Germany at the time of its application for immunity.

135    It should be observed that, according to settled case-law, the Commission is not entitled, in its appraisal of the cooperation
provided by members of a cartel, to disregard the principle of equal treatment (see *Krupp Thyssen Stainless and Acciai speciali Terni* v *Commission*, paragraph 68 above, paragraph 237, and Case T‐31/99*ABB Asea Brown Boveri*v *Commission* [2002] ECR II‐1881, paragraph 240 and the case-law cited).

136    However, the situation of Otis in the Netherlands, when it submitted its leniency application in March 2004 (recital 127 of
the contested decision), was not comparable to that of Kone in Germany at the time when Kone made its leniency application
on 12 February 2004 (recital 105 of the contested decision).

137    The Commission had not included the Netherlands either in its first round of inspections in January 2004 or in its second
round of inspections in March 2004. The first inspections in the Netherlands did not take place until 28 April 2004 and were
triggered by Otis’ application for immunity in March 2004 (recital 837 of the contested decision).

138    By contrast, when Kone made its application concerning Germany on 12 February 2004, the Commission had already carried out,
on 28 January 2004, inspections in Germany concerning a market-sharing cartel in the elevator and escalator sector (recitals
104, 105 and 783 of the contested decision).

139    Finally, as mentioned in paragraph 117 above, and as is apparent from the file, the Commission’s inspections in Germany on
28 January 2004 took place not only at the headquarters of TKAG and TKE in Düsseldorf, but also at two German subsidiaries,
namely TKA in Stuttgart and ThyssenKrupp Aufzug AG in Essen (recital 104 of the contested decision). In view of the latter
fact, the applicants have no grounds for maintaining that the inspections were carried out in Germany solely because ThyssenKrupp
had its headquarters there.

140    In those circumstances, since the situations of Kone and Otis were not comparable, the Commission did not infringe the principle
of equal treatment in refusing Kone immunity from fines under point 8(a) of the 2002 Leniency Notice in respect of its cooperation
in establishing the infringement in Germany.

141    It follows from all the foregoing that Kone’s complaints concerning the way in which the 2002 Leniency Notice was applied
to its cooperation in establishing the infringement in Germany must be rejected in their entirety.

142    In the sixth place, the applicants submit that the Commission breached Kone’s rights of defence in refusing it access, during
the administrative procedure, to various documents which could have been useful for its defence.

143    It is settled case-law that in all proceedings in which sanctions, especially fines or penalty payments, may be imposed, observance
of the rights of the defence is a fundamental principle of EU law which must be complied with even if the proceedings in question
are administrative proceedings (see *Papierfabrik August Koehler and Others*v *Commission*, paragraph 31 above, paragraph 34, and *Prym and Prym Consumer* v *Commission*, paragraph 32 above, paragraph 26 and the case-law cited).

144    According to the case-law, access to the file in competition cases is intended in particular to enable the addressees of statements
of objections to acquaint themselves with the evidence in the Commission’s file so that, on the basis of that evidence, they
can express their views effectively on the conclusions reached by the Commission in its statement of objections. Access to
the file is thus one of the procedural safeguards intended to protect the rights of the defence and to ensure, in particular,
that the right to be heard can be exercised effectively (see, to that effect, Joined Cases C‐204/00 P, C‐205/00 P, C‐211/00 P,
C‐213/00 P, C‐217/00 P and C‐219/00 P *Aalborg Portland and Others* v *Commission*[2004] ECR I‐123, paragraph 68; see also Case T‐38/02*Groupe Danone* v *Commission* [2005] ECR II‐4407, paragraph 33 and the case-law cited).

145    The Commission is thus under a duty to make available to the undertakings involved in proceedings under Article 81(1) EC all
documents, incriminating or exculpatory, which it has obtained during the course of the investigation, save where the business
secrets of other undertakings, the internal documents of the institution or other confidential information are involved (see,
to that effect, *Aalborg Portland and Others* v *Commission*, paragraph 144 above, paragraph 68, and *Groupe Danone*v *Commission*, paragraph 144 above, paragraph 34).

146    It must also be recalled that the mere failure to disclose an incriminating document constitutes a breach of the rights of
the defence only if the undertaking concerned is able to show that the Commission relied on that document to support its objection
concerning the existence of an infringement and that the objection could be proved only by reference to that document (see
Case 107/82 *AEG‐Telefunken*v *Commission*[1983] ECR 3151, paragraphs 24 to 30; Case 322/81 *Michelin*v *Commission* [1983] ECR 3461, paragraphs 7 to 9; and *SGL Carbon* v *Commission*, paragraph 83 above, paragraph 97).

147    As regards, however, failure to disclose an exculpatory document, it is settled case-law that the undertaking concerned need
establish only that the non-disclosure was able to influence, to its detriment, the course of the procedure and the content
of the Commission’s decision. It is thus sufficient for the undertaking to show that it would have been able to use the exculpatory
documents for its defence, in the sense that, had it been able to rely on them during the administrative procedure, it would
have been able to put forward evidence which was not consistent with the inferences made at that stage by the Commission and
therefore could have had an influence, in any way at all, on the assessments made by the Commission in any decision, at least
as regards the gravity and duration of the conduct of which it was accused and, accordingly, the level of the fine (see *Aalborg Portland and Others* v *Commission*, paragraph 144 above, paragraphs 74 and 75 and the case-law cited).

148    First, the applicants submit that the Commission relied, in the contested decision, on particular documents but did not give
Kone an opportunity to review or comment on them and did not refer to those documents in the statement of objections. The
applicants refer in that regard to the documents mentioned in footnote 927 to recital 783 of the contested decision.

149    The Court notes that the documents to which the applicants refer, which are documents which were seized in Germany at ThyssenKrupp
during the inspections of 28 January 2004, were not used by the Commission for the finding of infringement in Germany. They
were mentioned only in footnote 927 to recital 783 of the contested decision, which relates, in the part dealing with the
fine, to the Commission’s refusal to grant Kone immunity from fines under point 8(a) of the 2002 Leniency Notice.

150    In the contested decision, the principal basis for the Commission’s refusal is not the documents cited in footnote 927, but
rather the finding that the Commission had, acting on information provided to it by a third-party informant before Kone’s
application of 12 February 2004, already arranged to carry out inspections in Germany on 28 January 2004 (recital 783 of the
contested decision). This complaint must accordingly be rejected.

151    Second, the applicants submit that Kone’s rights of defence were infringed since it did not have access during the administrative
procedure to a number of documents, or to parts of documents regarded by the Commission as confidential, which could have
helped it to establish that its application of 12 February 2004 met the conditions of point 8(a) of the 2002 Leniency Notice.
The documents concerned are a more complete non-confidential version of the informant’s statement, a limited number of documents
found at ThyssenKrupp’s premises during the inspections in Germany on 28 January 2004 and a briefing note for the March 2004
inspections.

152    In the applicants’ submission, if Kone had been given access to those documents, it could have established, during the administrative
procedure, that the Commission did not – once Kone’s application of 12 February 2004 is disregarded – have sufficient evidence
of an infringement in Germany to order a second round of inspections there in March 2004. Kone would thus have been able to
establish that its application of 12 February 2004 was the basis for the inspections carried out in Germany in March 2004,
with the result that it would have been entitled to immunity from fines under point 8(a) of the 2002 Leniency Notice. Kone
would thus also have been able to show that the reasons advanced by the Commission for its refusal to grant access were unjustified.

153    It is therefore necessary to consider whether, in view of the case-law cited in paragraphs 143 to 147 above, the applicants
have established that the non-disclosure of that material was able to influence, to their detriment, the course of the administrative
procedure and the content of the contested decision.

154    It is clear from the analysis in paragraphs 110 to 119 above that the Commission was fully entitled to hold, in recitals 783
to 786 of the contested decision, that, at the time when Kone submitted its application concerning Germany to it on 12 February
2004, and in so far as the application could be regarded as being based on point 8(a) of the 2002 Leniency Notice, Kone was
no longer able to claim immunity from fines under that provision in respect of its participation in the German cartel. Indeed,
when Kone submitted its leniency application to the Commission, the latter had already – on 28 January 2004 – carried out
inspections in Germany concerning a market-sharing cartel in the elevator and escalator sector (recitals 104, 105 and 783
of the contested decision), having learnt of the existence of a cartel in that sector from a third-party informant.

155    Accordingly, the applicants’ complaint alleging that their rights of defence were infringed because they were refused access,
during the administrative procedure, to the material referred to in paragraph 151 above cannot be accepted. Since Kone was
not the first undertaking to submit evidence to the Commission which enabled it to adopt a decision to carry out an investigation
under Article 14(3) of Regulation No 17, any additional arguments which Kone might have developed during the administrative
procedure had it had had access to the material referred to in paragraph 151 above could not have resulted in the Commission
taking a different stance with regard to its leniency application. Furthermore, even supposing that the applicants had managed
to show that the documents referred to in paragraph 151 above, to which they had been refused access, would have helped them
to establish that their leniency application of 12 February 2004 met the conditions of point 8(a) of the 2002 Leniency Notice,
the fact remains that they did not even ask the Commission to disclose all the documents seized during the inspections at
ThyssenKrupp on 28 January 2004: the applicants expressly acknowledged that fact at the hearing in response to a question
put by the Court, explaining that, at that time, Kone was not contemplating claiming immunity pursuant to point 8(a) of the
2002 Leniency Notice.

156    Accordingly, even supposing that the Commission acted improperly in failing to disclose to Kone the material referred to in
paragraph 151 above – which is not established given the Commission’s contention that such material is confidential or comprises
Commission internal documents (see paragraph 145 above) – and that Kone should therefore have been given access to all the
documents requested, Kone would not have been in a position to establish that the Commission did not have, prior to Kone’s
leniency application, sufficient indicia pointing to the existence of an infringement in Germany to order a second round of
inspections there in March 2004. Since Kone did not request disclosure of all the documents seized during the inspections
at ThyssenKrupp on 28 January 2004, it would not, in any event, have been in a position to establish that the Commission did
not have sufficient indicia to carry out a second round of inspections in Germany. The applicants’ complaint therefore cannot
succeed.

157    In those circumstances, nor can the Court uphold the applicants’ request for a measure of organisation of procedure ordering
the Commission to produce the documents referred to in paragraph 151 above.

158    The plea alleging an infringement of the rights of the defence must therefore be rejected.

159    Accordingly, the Court must reject all Kone’s complaints concerning the application of the 2002 Leniency Notice to its cooperation
in establishing the infringement in Germany.

Kone’s cooperation in establishing the infringement in the Netherlands

160    Kone, which was the third undertaking to make an application under the 2002 Leniency Notice in respect of the Netherlands
cartel (recitals 130 and 846 of the contested decision), was not granted any reduction of its fine under the notice so far
as that cartel was concerned (recital 850 of the contested decision). The Commission sets out the following explanation in
that connection, in recitals 848 and 849 of the contested decision:

‘(848)Kone’s submission concerning the Netherlands [*confidential*].

(849) The character of Kone’s ... submission [under the 2002 Leniency Notice] remains ambiguous as to the extent of its involvement
in the cartel activities and the anti-competitive purpose of the discussions. [*confidential*]. Kone further insists that certain decisions were driven by legitimate business reasons. Considering this ambiguity and
the fact that at the time of Kone’s submission the Commission already possessed a solid body of evidence [*confidential*], Kone’s submission concerning the Netherlands did not provide the Commission with any new substantial evidence, further
details or information that would have generally strengthened the Commission’s ability to prove the infringement. Consequently,
the requirements of point 21 of the [2002] Leniency Notice are not satisfied.’

161    In the first place, the applicants maintain that the Commission misapplied point 21 of the 2002 Leniency Notice in its assessment
of Kone’s cooperation. Kone’s participation in the infringement ended when it made its leniency application and provided the
Commission with evidence of the suspected infringement which added significant value with respect to the evidence already
in the Commission’s possession.

162    The Court recalls that, in view of the margin of assessment available to the Commission in evaluating the cooperation of an
undertaking under the 2002 Leniency Notice, and in particular in determining whether evidence represents significant added
value within the meaning of point 21 of the notice, it is only where the Commission manifestly goes beyond the bounds of that
margin that it may be criticised by the General Court (see, to that effect, *Hoechst* v *Commission*, paragraph 83 above, paragraph 555).

163    Consideration must therefore be given to whether the Commission manifestly went beyond the bounds of its margin of assessment
in finding that the evidence provided by Kone did not represent significant added value with respect to the evidence already
in the Commission’s possession at the time when Kone made its leniency application.

164    In that regard, it is clear from point 7 of the 2002 Leniency Notice that ‘cooperation by one or more undertakings may justify
a reduction of a fine by the Commission’ and that ‘any reduction of a fine must reflect an undertaking’s actual contribution
in terms of quality and timing, to the Commission’s establishment of the infringement’. Furthermore, under point 22 of the
notice ‘[t]he concept of “added value” refers to the extent to which the evidence provided strengthens, by its very nature
and/or its level of detail, the Commission’s ability to prove the facts in question’. Point 22 also states that ‘[i]n this
assessment, the Commission will generally consider written evidence originating from the period of time to which the facts
pertain to have a greater value than evidence subsequently established’ and that ‘[s]imilarly, evidence directly relevant
to the facts in question will generally be considered to have a greater value than that with only indirect relevance’. Finally,
point 24 of the notice states that ‘[a]n undertaking wishing to benefit from a reduction of a fine should provide the Commission
with evidence of the cartel in question’.

165    First, with regard to the very nature of the evidence provided, Kone did not provide the Commission with contemporaneous evidence.
In its application concerning the Netherlands, Kone merely advanced explanations and observations concerning contacts and
discussions which had taken place between Kone, Schindler, Otis, ThyssenKrupp and MEE in the Netherlands (collectively, ‘the
group of five’), whilst denying that they were anti-competitive. [*confidential*].

166    Second, as regards the level of precision of the evidence provided, the applicants submit that Kone supplied detailed information
[*confidential*]. Kone claims in that regard to have provided information about the [*confidential*] project, which was used to establish the date of commencement of its involvement in the Netherlands cartel as well as that
of Schindler. Kone also claims that it provided information which was not used by the Commission in the contested decision.

167    With regard to [*confidential*], the applicants maintain that they provided the Commission with information representing significant added value [*confidential*].

168    In that regard, the Court notes that the information provided by Kone in its application under the 2002 Leniency Notice denied
that the discussions that took place among the group of five had an anti-competitive purpose. In particular, Kone maintained
in its application that [*confidential*]. In addition, Kone stated in its leniency application that, during the meetings attended by the group of five, the participants
[*confidential*].

169    In those circumstances, the Commission was fully entitled to hold, in recital 849 of the contested decision, that the information
referred to in paragraph 167 above and provided by Kone in its leniency submission was ambiguous or that, in other words,
it was not sufficiently precise to represent significant added value within the meaning of point 21 of the 2002 Leniency Notice.
When an undertaking which does not, in the framework of its leniency application, provide the Commission with contemporaneous
evidence informs the Commission of certain matters previously unknown to it, those matters cannot be regarded as significantly
strengthening the Commission’s ability to prove the infringement unless the undertaking concerned shows the connection between
those matters and the cartel’s existence, since the undertaking’s contribution has actually to strengthen the Commission’s
ability to prove the infringement. In the present case, as the Commission has pointed out, Kone’s submission concerning the
Netherlands tended to reduce the probative value of the evidence which the Commission already had, since Kone denied, inter
alia, that the discussions between competitors had an anti-competitive purpose.

170    Furthermore, with regard first of all to the ‘information’ provided [*confidential*], the Court finds that Kone does not explain, in its leniency submission, how projects covered by the cartel were identified
and provides no information on any allocation mechanism agreed upon between the cartel members in the Netherlands. [*confidential*]. In those circumstances, the ‘information’ provided by Kone [*confidential*] cannot be regarded as meeting the conditions of point 21 of the 2002 Leniency Notice. The fact that the Commission included,
in recital 430 of the contested decision, an extract from Kone’s submission to support its assertion that the group of five
was seeking to maintain price stability on the market is irrelevant in this regard.

171    With regard, next, to the General Committee (‘Commissie Algemeen’) (recitals 391 and 398 of the contested decision), Kone’s
submission contained information [*confidential*]. However, as has been stated in paragraph 168 above, Kone denied their anti-competitive object, stating that [*confidential*]. No significant added value can therefore be attributed to the observations made by Kone in its leniency submission in relation
to the General Committee. In any event, the Commission was already aware of the meetings of the General Committee at the point
when Kone made its leniency application (19 July 2004), since the fact that those meetings took place was mentioned in ThyssenKrupp’s
application of April 2004 and in its supplemental submission of 11 May 2004 and is shown directly by the documents seized
during the inspection at ThyssenKrupp on 28 April 2004 (recital 398 of the contested decision and the documents cited in footnotes
577 and 578).

172    With regard, last, to ‘cluster’ contracts, they were mentioned in the contested decision (recitals 457 to 463) since they
required a further project allocation mechanism to be put in place. In its application under the 2002 Leniency Notice, Kone
merely informed the Commission [*confidential*]. No significant added value can therefore be attributed to the observations relating to cluster contracts made by Kone in
its leniency submission.

173    With regard to the ‘information’ provided by Kone concerning the implementation of the cartel, [*confidential*] the Court finds that Kone’s application of 19 July 2004 does include information [*confidential*]. However, as stated in paragraph 168 above, Kone has sought to show that those events could be explained by legitimate business
reasons.

174    As has been stated in paragraph 169 above, when an undertaking which does not, in the framework of its leniency application,
provide the Commission with contemporaneous evidence informs the Commission of certain matters previously unknown to it, that
information cannot be regarded as significantly strengthening the Commission’s ability to prove an infringement unless the
undertaking concerned shows the connection between those matters and the cartel’s existence.

175    In the present case, because it is ambiguous, the information which was provided by Kone in its application concerning the
Netherlands served only to confirm the dates of the meetings and the projects which were discussed there – matters which could
be regarded as integral to the infringement only as a result of the statements and evidence submitted by Otis and ThyssenKrupp
or obtained independently by the Commission by means of an in-depth investigation. In those circumstances, the Commission
was fully entitled to hold that the information relating to the projects discussed among competitors and at meetings between
competitors, as referred to in Kone’s application, did not represent significant added value within the meaning of point 21
of the 2002 Leniency Notice.

176    In that regard, the applicants have stressed that the information concerning the [*confidential*] project which Kone submitted to the Commission was used in the contested decision (recitals 519 and 523 of the contested
decision) in order to establish 1 June 1999 as the date of commencement of Kone’s and Schindler’s involvement in the collusive
activities in the Netherlands. However, as stated in paragraph 175 above, the fact remains that that information served only
to confirm the date of the meeting and the project which was discussed there, whilst Kone did not acknowledge the anti-competitive
nature of the meeting concerning that project. In that regard, as observed in paragraph 164 above, any reduction of a fine
by the Commission must reflect an undertaking’s actual contribution to the Commission’s establishment of the infringement.
In those circumstances, the information concerning the [*confidential*] project to which the applicants refer and which was contained in Kone’s submission cannot be regarded as representing significant
added value within the meaning of point 21 of the 2002 Leniency Notice.

177    As regards the information provided by Kone to the Commission but not mentioned in the contested decision, the fact that it
was not used as such for the purpose of establishing the Netherlands cartel is an indication that that information did not
strengthen the Commission’s ability to establish the infringement and therefore had no significant added value within the
meaning of point 21 of the 2002 Leniency Notice. With regard to the [*confidential*] project – specifically mentioned by Kone – which was referred to in the statement of objections but of which no description
was given in the contested decision, apart from the fact that the information provided by Kone concerning that project did
not in any event represent significant added value (see paragraph 176 above), the Court concurs with the Commission that,
although the information in the Commission’s possession clearly indicated collusion, it did not permit any reliable conclusion
as to the content of the collusion, which is why the Commission did not mention that project in the list of examples of project
allocation in Section 12.2.4 of the contested decision.

178    Third, the applicants cannot base an argument on the number of references which the contested decision makes to Kone’s application
under the 2002 Leniency Notice. The fact that the Commission made use, in the contested decision, of all the evidence available
to it, and thus also of the information provided by Kone in its leniency application, does not establish that Kone’s information
represented significant added value with respect to the evidence already in the Commission’s possession at that time.

179    Fourth, even though, as the applicants maintain, it cannot immediately be precluded that information provided by a third or
fourth applicant under the 2002 Leniency Notice may add significant value, the Court finds that, in this instance, having
regard to the nature and degree of precision of the evidence provided by Kone, the Commission did not on any view manifestly
go beyond the bounds of its margin of assessment in concluding that that evidence did not represent significant added value
within the meaning of point 21 of the 2002 Leniency Notice. In fact it is apparent from the foregoing analysis that, even
supposing that the information provided in Kone’s leniency submission could have been of some added value in that it brought
to the Commission’s knowledge matters previously unknown to it, those matters cannot be regarded as having significantly strengthened
the Commission’s ability to prove the infringement in question, regard being had to the inaccuracies in that submission concerning
the anti-competitive nature of the discussions between the competitors.

180    It follows from all the foregoing that the complaint alleging infringement of point 21 of the 2002 Leniency Notice must be
rejected.

181    In the second place, the applicants submit that Kone cooperated fully and on a continuous basis and that, throughout the investigation,
it provided the Commission with all the information available to it. Thus, in their submission, Kone acknowledged that it
had participated in the Netherlands cartel as soon as it became aware, following its internal audit, of the participation
of its Netherlands subsidiary.

182    However, it is apparent from the foregoing analysis that the evidence submitted by Kone did not represent significant added
value within the meaning of point 21 of the 2002 Leniency Notice. In those circumstances, in accordance with that provision,
the Commission was fully entitled to hold that Kone was not eligible for a reduction of the fine under the notice.

183    Whilst it is true that under the second paragraph of point 23(b) of the 2002 Leniency Notice, the Commission may take into
account the extent and continuity of the cooperation when it determines, within the relevant band, the reduction of the fine
to be granted to an undertaking which has submitted evidence representing significant added value within the meaning of point
21 of the notice, the applicants’ reference in the present case to the extent and continuity of Kone’s cooperation is irrelevant
since the conditions of point 21 of the notice were not in any event fulfilled.

184    The complaint concerning the extent and continuity of Kone’s cooperation must therefore be rejected.

185    In the third place, the applicants claim that by refusing to allow Kone to take advantage of Section B of the 2002 Leniency
Notice, the Commission breached the principle of the protection of legitimate expectations. Applicants for immunity under
the notice can expect that if they comply with the conditions laid down in the notice they will obtain immunity or a reduction
of the fine. Kone’s application in respect of the Netherlands fulfilled the conditions of the notice.

186    As is stated in point 29 of the 2002 Leniency Notice, the notice creates legitimate expectations on which undertakings may
rely when disclosing the existence of a cartel to the Commission. In view of the legitimate expectation which undertakings
intending to cooperate with the Commission were entitled to derive from the notice, the Commission was therefore obliged to
adhere to it when it assessed Kone’s cooperation for the purpose of determining the fine to be imposed on it (see, to that
effect, *HFB and Others*v *Commission*, paragraph 127 above, paragraph 608, and *Daiichi Pharmaceutical*v*Commission*, paragraph 127 above, paragraph 147).

187    However, since the applicants have not established that the Commission infringed the provisions of the 2002 Leniency Notice
when it assessed Kone’s cooperation, the complaint concerning breach of the principle of the protection of legitimate expectations
must also be rejected.

188    In the fourth place, the applicants submit that the Commission’s refusal to grant any leniency to Kone under the 2002 Leniency
Notice amounts to a breach of the principle of equal treatment.

189    In their submission, Kone’s application for leniency is no more ambiguous than that of Otis or ThyssenKrupp. First, Otis denied
that there was a structural cartel and maintained that the infringement was time-barred. Second, ThyssenKrupp stated in its
application for leniency that meetings took place at irregular intervals and that there were considerable periods when no
meetings took place. ThyssenKrupp further stated that the infringement had concerned a small number of projects. Third, Kone’s
leniency application was submitted two and a half months after the Commission’s inspections in the Netherlands, that is to
say, relatively early in the procedure. In any event, the time when the application for immunity is submitted is irrelevant,
provided that the application adds significant value. In relation to the German cartel, Schindler was granted a 15% reduction
in respect of an application made almost eight months after the inspections in Germany and three months after the Commission
sent requests for information to the participants in the German infringement (recitals 110, 112 and 856 of the contested decision).

190    The applicants claim that Kone’s position should be compared with ThyssenKrupp’s position in Belgium. ThyssenKrupp was granted
a 20% reduction of its fine under the 2002 Leniency Notice (recitals 769 to 773 of the contested decision). However, ThyssenKrupp
was the third undertaking to submit a leniency application for Belgium; its application was confined to statements (and not
documentary evidence) which corroborated evidence already in the Commission’s possession. Moreover, at the time when that
application was submitted, the Commission already had much more evidence in its possession concerning the Belgian cartel than
it had concerning the Netherlands cartel at the time when Kone submitted its application for immunity. The refusal to grant
Kone a reduction in relation to the Netherlands cartel is therefore discriminatory.

191    As has been observed in paragraph 135 above, it is settled case-law that the Commission is not entitled, in its appraisal
of the cooperation provided by members of a cartel, to disregard the principle of equal treatment.

192    With regard, first, to the alleged breach of the principle of equal treatment in the appraisal of the cooperation provided
by members of the Netherlands cartel, the Court finds that Otis was granted immunity from fines because it was, under point
8(a) of the 2002 Leniency Notice, the first undertaking to have submitted evidence to the Commission which enabled it to adopt
a decision to carry out an investigation (recital 837 of the contested decision). Otis’ situation cannot therefore be compared
to that of Kone, which submitted its leniency application in respect of the Netherlands at a time when the Commission had
already carried out inspections there (recital 846 of the contested decision).

193    For its part, ThyssenKrupp was the second undertaking to have made an application under the 2002 Leniency Notice in respect
of the Netherlands, submitted on the day of the inspections carried out by the Commission in that Member State (28 April 2004)
(recitals 128, 129 and 840 of the contested decision). It obtained a 40% reduction of its fine under the first indent of point
23(b) of the 2002 Leniency Notice since it was the first undertaking to meet point 21 of the notice by having provided the
Commission with evidence representing significant added value (recital 844 of the contested decision). The inevitable conclusion
is that, following the first indent of point 23(b) of the notice, Kone could not have benefited from a reduction under that
provision, since the reduction of the fine provided for is reserved to a single undertaking – in this case ThyssenKrupp whose
cooperation pre-dated that of Kone.

194    Independently of the finding made in the preceding paragraph, Kone’s cooperation cannot be regarded as comparable to that
of ThyssenKrupp. It is not disputed that ThyssenKrupp’s leniency application contained one new contemporaneous piece of evidence,
which assisted the Commission in establishing the implementation of the collusion (recital 842 of the contested decision).
By contrast, Kone did not provide any contemporaneous evidence. Moreover, it is apparent from ThyssenKrupp’s statements of
April, May and October 2004 that, unlike Kone, ThyssenKrupp never sought to deny that there was a cartel in the Netherlands
or to sow doubt about whether such a cartel existed. Lastly, Kone submitted its application only on 19 July 2004 (recital
130 of the contested decision) whilst ThyssenKrupp had already submitted its application in April 2004 (recital 129 of the
contested decision). The date on which an application under the 2002 Leniency Notice is submitted is relevant for the appraisal
of the added value of evidence provided, since that appraisal is carried out by reference to the evidence already in the Commission’s
possession (points 7 and 21 of the 2002 Leniency Notice).

195    In those circumstances, since the situations of Kone, on the one hand, and of Otis and ThyssenKrupp, on the other, were not
comparable, the Commission did not breach the principle of equal treatment when it refused to grant Kone a reduction of the
fine in respect of its cooperation in establishing the Netherlands infringement.

196    Second, with regard to the treatment of ThyssenKrupp for its cooperation in establishing the Belgian cartel, the assessment
of what constitutes significant added value by definition entails an analysis specific to the context of all the evidence
available to the Commission in connection with a particular infringement; accordingly, information connected with separate
infringements, in this instance the infringements in Belgium and the Netherlands, is not comparable.

197    In any event, as regards the Belgian infringement, Kone does not dispute that ThyssenKrupp’s leniency application corroborated
evidence already in the Commission’s possession. By contrast, as regards the Netherlands infringement, it is clear from paragraphs
165 to 180 above that Kone’s leniency application did not represent significant added value within the meaning of point 21
of the 2002 Leniency Notice. Since the situations of the various undertakings are not comparable, the Commission did not breach
the principle of equal treatment when it refused Kone the benefit of a reduction of its fine in respect of its cooperation
in establishing the Netherlands cartel.

198    It is apparent from all the foregoing that all Kone’s complaints relating to the way in which the 2002 Leniency Notice was
applied to its cooperation in establishing the Netherlands infringement must be rejected.

*The plea alleging infringement of the principles of the protection of legitimate expectations and of equal treatment in the
determination of the reduction of the fines granted in respect of Kone’s cooperation during the administrative procedure*

Preliminary observations

199    The Commission stated in point 614 of the statement of objections that ‘it [was considering] whether to grant any reduction
[of the fines] for cooperation outside the [2002] Leniency Notice, in particular where a company [did] not contest, or where
it [provided] further assistance in clarifying or supplementing, the facts found by the Commission’.

200    In recital 758 of the contested decision, the Commission explained that, ‘[t]o the extent [that point] 614 of the statement
of objections created expectations in this case, [it] [had] decided to interpret [that point] in favour of those undertakings
relying on it and assisting in the establishment of the infringement in [the contested] decision by not contesting the facts
or by providing additional information or further clarifications’.

201    The Commission thus granted all the participants in the four infringements, with the exception of (i) undertakings granted
immunity from fines (recitals 762, 817 and 839 of the contested decision) and (ii) Kone in relation to the Netherlands cartel
(recital 851 of the contested decision), a 1% reduction of the fines for their cooperation outside the 2002 Leniency Notice,
in recognition of the fact that they had not contested the facts set out in the statement of objections (recitals 768, 774,
777, 794, 801, 806, 813, 824, 829, 835, 845, 854, 855 and 856 of the contested decision).

202    It is necessary to consider in turn, first of all, Kone’s complaints relating to the alleged illegality of the level of the
reduction of the fine granted for not contesting the facts in relation to the infringement in Germany, next, Kone’s complaints
concerning the Commission’s refusal to grant a further reduction of the fine in respect of the provision of additional information
or further clarifications with regard to the German infringement and, lastly, the arguments concerning the Commission’s refusal
to grant Kone a reduction of the fine on account of its alleged cooperation outside the 2002 Leniency Notice with regard to
the establishment of the Netherlands infringement.

The level of reduction of the fine for not contesting the facts relating to the infringement in Germany

203    The applicants submit that they can expect a reduction of at least 10% of the fine in respect of their cooperation outside
the 2002 Leniency Notice in establishing the German cartel. The Commission actually created a legitimate expectation to that
effect in point 614 of the statement of objections. In departing from its previous practice, whereby an undertaking which
did not substantially contest the facts complained of in the statement of objections would be granted a 10% reduction of the
fine which would have been imposed on it, in accordance with the Commission notice on the non-imposition or reduction of fines
in cartel cases (OJ 1996 C 207, p. 4) (‘the 1996 Leniency Notice’), the Commission failed to meet the applicants’ legitimate
expectations.

204    It should be recalled, as a preliminary point, that a reduction of the fine on grounds of cooperation during the administrative
procedure is justified only if the conduct of the undertaking in question enabled the Commission to establish the existence
of an infringement more easily and, where relevant, to bring it to an end (Case T‐327/94*SCA Holding* v *Commission*[1998] ECR II‐1373, paragraph 156; *Krupp Thyssen Stainless and Acciai speciali Terni*v *Commission*, paragraph 68 above, paragraph 270; and *Groupe Danone* v *Commission*, paragraph 144 above, paragraph 449). Moreover, it is clear from the case-law that an undertaking which expressly states
that it is not contesting the allegations of fact on which the Commission bases its objections may be regarded as having facilitated
the Commission’s task of finding infringements of the EU competition rules and bringing them to an end (Case T‐352/94*Mo och Domsjö*v *Commission*[1998] ECR II‐1989, paragraph 395, and *SCA Holding* v *Commission*, paragraph 157).

205    It is true that the 2002 Leniency Notice, unlike the 1996 Leniency Notice, does not provide for any reduction of fines for
undertakings which do not substantially contest the facts on which the Commission bases its allegations in the statement of
objections. However, the Commission acknowledged, in recital 758 of the contested decision, that point 614 of the statement
of objections created for the undertakings a legitimate expectation that, if the facts were not contested, that would entail
a reduction of the fine outside the 2002 Leniency Notice; it accordingly decided to interpret that point in favour of the
undertakings. It also stated in recital 758 that ‘[t]he extent of the reduction should take into account that cooperation
offered after the statement of objections, after the Commission has established all the elements of the infringement, at a
time when the undertaking is aware of all the results of the investigation and has had access to the investigation file, can
only assist the Commission marginally, if at all, in its investigation’. The Commission also stated that ‘[i]n general, admission
of the facts in these circumstances is at most corroborating evidence of facts that the Commission would regularly consider
already sufficiently proven by other evidence in the file’.

206    The right to rely on the principle of the protection of legitimate expectations extends to any individual who is in a situation
in which it is clear that the EU authorities have given him precise assurances, thereby causing him to entertain justified
expectations (Joined Cases C-37/02 and C-38/02 *Di Lenardo and Dilexport*[2004] ECR I-6911, paragraph 70; Case T‐203/96 *Embassy Limousines & Services*v *Parliament*[1998] ECR II‐4239, paragraph 74; and judgment of 15 November 2007 in Case T‐71/06 *Enercon* v *OHIM (Wind Turbine)*, not published in the ECR, paragraph 36).

207    However, a person may not plead infringement of the principle of the protection of legitimate expectations unless he has been
given precise assurances by the authorities (Case T-571/93 *Lefebvre and Others*v *Commission*[1995] ECR II‐2379, paragraph 72, and Case T-113/96 *Dubois et Fils* v *Council and Commission* [1998] ECR II-125, paragraph 68). Information that is precise, unconditional and consistent and comes from an authorised
and reliable source constitutes such assurances (Joined Cases T‐66/96 and T‐221/97 *Mellett*v *Court of Justice*[1998] ECR-SC I‐A‐449 and II‐1305, paragraphs 104 and 107).

208    In the present case, as has been stated in paragraph 199 above, the Commission stated in point 614 of the statement of objections
that ‘it [was considering] whether to grant any reduction [of the fines] for cooperation outside the [2002] Leniency Notice,
in particular where a company [did] not contest, or where it [provided] further assistance in clarifying or supplementing,
the facts found by the Commission’. Such a statement cannot be regarded as a precise assurance which could have caused Kone
to entertain justified expectations that a reduction greater than 1% of the amount of the fine would be granted to it. Point
614 of the statement of objections does not give any indication of the extent or rate of the reduction which would, where
appropriate, be granted to the undertakings concerned, so that it can in no case have given rise to any legitimate expectation
whatsoever in that regard.

209    In that regard, the Court must also reject the applicants’ argument that the Commission departed from its previous practice,
whereby an undertaking which did not substantially contest the facts complained of in the statement of objections would be
granted a 10% reduction of the fine which would have been imposed on it, in accordance with the 1996 Leniency Notice.

210    First of all, although, admittedly, the 1996 Leniency Notice provided in the second indent of Section D.2 that an undertaking
could benefit ‘from a reduction of 10% to 50% of the fine that would have been imposed if it had not cooperated ... if ... after
receiving a statement of objections, [it informed] the Commission that it [did] not substantially contest the facts on which
the Commission [based] its allegations’, the 2002 Leniency Notice no longer provides for a reduction of the fine on that ground.
The applicants do not dispute that it is only the 2002 Leniency Notice which applies to their leniency application, the latter
having in any event expressly been made under that notice. Therefore, a practice of the Commission in previous decisions relating
to the application of the second indent of Section D.2 of the 1996 Leniency Notice cannot cause the applicants to entertain
a legitimate expectation, on the basis of point 614 of the statement of objections, concerning the rate by which Kone would
have its fine reduced for not contesting the facts relating to the German cartel (see, to that effect, Case C‐167/04 P *JCB Service*v*Commission*[2006] ECR I‐8935, paragraphs 201 and 205; Case C‐76/06 P*Britannia Alloys & Chemicals* v *Commission*[2007] ECR I‐4405, paragraph 60; and *Carbone‐Lorraine* v *Commission*, paragraph 34 above, paragraph 92).

211    Next, the applicants’ assertion, challenged by the Commission, that the Commission had indicated to Kone in the course of
a meeting on 26 January 2005 that point 614 of the statement of objections would be applied in the same way as under the previous
rules is not supported by any evidence. On the contrary, the minutes of that meeting drawn up by the Commission make no mention,
in connection with the discussions that took place concerning point 614 of the statement of objections, of any assurance given
to Kone by the Commission in that regard.

212    Lastly, it is clear from the case-law that economic operators are not justified in having a legitimate expectation that an
existing situation which is capable of being altered by the institutions in the exercise of their discretion will be maintained
(Case C‐280/93 *Germany* v *Council* [1994] ECR I‐4973, paragraph 80, and Case C‐295/03 P*Alessandrini and Others* v *Commission* [2005] ECR I‐5673, paragraph 89; see also *Archer Daniels Midland and Archer Daniels Midland Ingredients* v *Commission*, paragraph 46 above, paragraph 64 and the case-law cited). Thus, the proper application of the EU competition rules requires
that the Commission be able at any time to adjust the level of fines to the needs of that policy (see, to that effect, *Musique Diffusion française and Others*v *Commission*, paragraph 80 above, paragraph 109; Case C‐196/99 P*Aristrain* v *Commission*[2003] ECR I‐11005, paragraph 81; *Dansk Rørindustri and Others*v *Commission*, paragraph 34 above, paragraph 227; Case T‐12/89 *Solvay*v *Commission* [1992] ECR II‐907, paragraph 309; and Case T‐304/94*Europa Carton*v *Commission* [1998] ECR II‐869, paragraph 89).

213    Accordingly, the Court finds unfounded the applicants’ complaint that the reduction of their fine for not contesting the facts
in relation to the German infringement was insufficient.

The Commission’s refusal to grant a further reduction of the fine in respect of the provision of additional information and
further clarifications with regard to the infringement in Germany

214    The applicants maintain that, in relation to the infringement in Germany, Kone is entitled to a further reduction of the fine
on account of its cooperation outside the 2002 Leniency Notice, since, contrary to the Commission’s contention in the contested
decision (recital 794), it allowed the facts in the statement of objections to be clarified and supplemented. Section 7 of
Kone’s reply to the statement of objections corrected and clarified a number of facts relating to the role of the German trade
association VDMA. Kone also drew the Commission’s attention to the fact that in the statement of objections the Commission
had incorrectly taken account of the revenues of the entire ‘new-equipment’, ‘service’ and ‘modernisation’ sectors. The Commission
recognised, in the contested decision, that the cartel concerned only the revenue of the ‘new-equipment’ sector.

215    In that regard, the Court notes that the applicants do not indicate in what way Kone’s alleged clarifications as to the role
of the trade association VDMA assisted the Commission in its investigation. In any event, Kone’s ‘explanations’ in this connection
did not seek to clarify or supplement the facts set out in the statement of objections but to contradict them, the explanations
seeking in the main to discredit Schindler’s statements concerning the establishment of an escalator working group. Kone drew
attention moreover, in the exercise of its rights of defence, to the irrelevance of the reference to that project in the statement
of objections. As regards the fact that the Commission had incorrectly taken account, in the statement of objections, of the
revenue of all the business areas mentioned in paragraph 214 above, the Court notes that Kone’s reply to the statement of
objections was intended to show that the Commission, when calculating the amount of the fine, had not properly defined the
elevator and escalator markets affected by the cartel. Kone thereby merely exercised, successfully, its rights of defence,
since the Commission took into account in the contested decision the definition suggested by Kone in its reply to the statement
of objections. This complaint must therefore be rejected.

The Commission’s refusal to grant Kone a reduction of the fine on account of its alleged cooperation outside the 2002 Leniency
Notice in establishing the Netherlands cartel

216    In recital 851 of the contested decision, the Commission gives the following explanation concerning Kone’s alleged cooperation
outside the 2002 Leniency Notice:

‘In its reply to the statement of objections, Kone stated not to contest the facts relating to the Netherlands. Rather than
providing further assistance in clarifying or supplementing the facts in the statement of objections, Kone aimed at systematically
weakening the substance of the facts therein. The non-contestation therefore has to be characterised as purely formal and
ambiguous and does not have any positive impact on the establishment of the facts. Since it is insufficient to state in general
terms that the facts are not contested if that statement is not of any help to the Commission at all because it is qualified
by a large number of reservations as in this case, Kone should not be granted any additional reduction of the fine.’

217    In the first place, the applicants maintain that the Commission should have granted Kone a reduction of the fine under the
sixth indent of point 3 of the 1998 Guidelines because of its effective cooperation in the proceedings establishing that there
was a cartel in the Netherlands and that, in failing to do so, the Commission made a manifest error of assessment. They also
maintain that, having regard to point 614 of the statement of objections and recital 758 of the contested decision, they had
a legitimate expectation that that cooperation would be rewarded by a reduction of their fine.

218    It is to be noted that, under the sixth indent of point 3 of the 1998 Guidelines, cooperation outside the scope of the 1996
Leniency Notice may be regarded as an attenuating circumstance. In that connection, the Commission stated in point 614 of
the statement of objections that it would consider whether ‘to grant any reduction [of the fines] for cooperation outside
the [2002] Leniency Notice, in particular where a company [did] not contest, or where it [provided] further assistance in
clarifying or supplementing, the facts found by the Commission’. Against that background, the Commission, in recital 758 of
the contested decision, explained that ‘[t]o the extent [that point] 614 of the statement of objections created expectations
in this case, [it] [had] decided to interpret [that point] in favour of those undertakings relying on it and assisting in
the establishment of the infringement in [the contested] decision by not contesting the facts or by providing additional information
or further clarifications’.

219    First, in the applicants’ submission, Kone’s cooperation in the administrative procedure should have been regarded as an attenuating
circumstance under the sixth indent of point 3 of the 1998 Guidelines, entitling it to a reduction of the fine.

220    In that regard, it is sufficient to state that, in view of the ambiguous nature of the statements made by Kone in its application
under the 2002 Leniency Notice (see paragraph 175 above), which moreover did not give grounds for any reduction under that
notice of the fine imposed on Kone for the Netherlands infringement, Kone’s cooperation cannot on any view be regarded as
an attenuating circumstance. Nor can the applicants claim to have had any legitimate expectation that they would be granted
a reduction of the fine on that basis.

221    Second, the applicants take the view that Kone cooperated fully with the Commission throughout the procedure, beyond what
was required by the 2002 Leniency Notice. Thus, first of all, Kone did not place any impediment in the Commission’s way during
the inspection of its premises in the Netherlands and did everything in its power to facilitate the collection of information
by the Commission’s agents. Next, Kone responded promptly and fully to the Commission’s request for information concerning
the Netherlands, which it received on 13 September 2004. Lastly, Kone was very flexible with respect to the requirements for
confidentiality of the information which it supplied, which reduced the Commission’s administrative burden when compiling
the non-confidential version of its file for disclosure to the parties.

222    Those arguments cannot be accepted. By virtue of Article 18(1) and Article 20(3) of Regulation No 1/2003, undertakings are
obliged to respond to requests for information and to submit to inspections. Cooperation in an investigation which does not
go beyond that which undertakings are required to provide under those provisions does not justify a reduction of the fine
(see, to that effect, Case T‐317/94 *Weig* v *Commission*[1998] ECR II‐1235, paragraph 283, and *Scandinavian Airlines System* v *Commission*, paragraph 67 above, paragraph 218). Moreover, the fact that an undertaking has claimed to have been flexible with regard
to claims for confidential treatment of information it provides to the Commission cannot be regarded as facilitating the Commission’s
task of finding infringements of the EU competition rules and bringing them to an end (*Mo och Domsjö* v *Commission*, paragraph 204 above, paragraphs 395 and 396). In that regard, as the Commission states, an investigation is not affected
in any negative manner by any reasonable confidentiality claims and, in any event, it was for Kone to request confidential
treatment for information which it considered should not be disclosed to third parties. Consequently, the circumstances mentioned
in paragraph 221 above cannot have caused Kone to entertain any legitimate expectation whatsoever that it would be granted
a reduction of the fine.

223    Third, the applicants maintain that the Commission’s decision not to grant Kone a reduction of its fine is in breach of the
principle of equal treatment, since no other undertaking on which fines were imposed provided information on its own initiative
and outside the 2002 Leniency Notice which enabled the Commission to make a finding of infringement more easily. In that regard,
the Court finds that the applicants’ argument is based on an incorrect assumption. As is clear from recitals 845, 854 and
855 of the contested decision, ThyssenKrupp, Schindler and MEE were granted a reduction of their fine, not because they provided
additional information on their own initiative and outside the 2002 Leniency Notice but because they stated that they did
not contest the facts set out in the statement of objections. The situation of Kone and that of the other undertakings on
which fines were imposed on account of the Netherlands cartel cannot therefore be regarded as comparable and the Commission’s
refusal to reduce Kone’s fine is thus not in breach of the principle of equal treatment.

224    In the second place, the applicants maintain that the Commission should have granted Kone a reduction of the fine since at
no stage in the procedure did Kone contest the Commission’s main findings of fact. Thus, the assertion in recital 851 of and
footnote 949 to the contested decision that the failure to contest the facts is purely formal and ambiguous is manifestly
incorrect.

225    In that regard, it must be recalled that, in its submission concerning the Netherlands under the 2002 Leniency Notice, Kone
denied that the meetings between competitors had an anti-competitive purpose. [*confidential*]. It should also be pointed out that Kone never retracted those statements but sought to justify them in its reply to the
statement of objections.

226    It is true that Kone confirms, in its reply to the statement of objections that it ‘does not dispute the facts in the statement
of objections’ and that it ‘was involved in collusive behaviour [in the] ... elevators and escalators [sector] ... in the Netherlands
from June 1999 until 5 March 2004’ and that ‘it does not contest that the collusion, to the extent that this is supported
by the facts in the Commission’s file ..., concerned a single and continuous infringement’. However, the fact remains that Kone’s
reply to the statement of objections is characterised by the same ambiguity as its submission concerning the Netherlands under
the 2002 Leniency Notice.

227    Thus, first, whereas for the infringements in Belgium, Germany and Luxembourg, Kone’s reply to the statement of objections
includes, each time, a statement that it ‘does not dispute the facts in the statement of objections’, no such statement is
made in the part of its reply to the statement of objections which deals with the Netherlands infringement. In order to receive
a reduction of the fine on the ground that it does not contest the facts, an undertaking must inform the Commission, after
perusing the statement of objections, that it has no intention of substantially contesting the facts (see, to that effect,
*Groupe Danone*v *Commission*, paragraph 144 above, paragraph 504). A statement that Kone ‘does not contest that the collusion, to the extent that this
is supported by the facts in the Commission’s file ..., concerned a single and continuous infringement’ cannot be regarded,
unlike the statements made in relation to the three other Member States concerned, as facilitating the Commission’s task of
finding infringements of the EU competition rules and bringing them to an end (*Mo och Domsjö* v *Commission*, paragraph 204 above, paragraphs 395 and 396).

228    Second, in its reply to the statement of objections, Kone stated that its employees in the Netherlands ‘have not been involved
in anti-competitive behaviour, at least not to any substantial degree’. Although Kone admits that it ‘may have crossed the
line of what was legitimate’, it none the less asserts, referring to its application under the 2002 Leniency Notice for the
Netherlands, that the fact of not submitting a bid, or submitting a relatively high bid, for a project can result from unilateral
commercial decisions and does not necessarily mean that a cartel exists. In relation to maintenance and modernisation contracts,
Kone confirms in its reply to the statement of objections that its policy in that area was based on ‘commercial reasons’ and
that its ‘strategy cannot have had any anti-competitive object [or] effect’. With regard to new equipment, Kone also refers,
when describing the projects which allegedly were covered by the cartel, to the commercial reasons underlying its behaviour
and indicates that ‘[f]rom the abovementioned projects it follows not only that the scope of the collusion was very limited,
but also that the nature of the collusion ranged from only a discussion about the project without the exchange of prices ...
to the exchange of prices without allocating the project ... and only in very few circumstances the allocation of a project
...’. Kone also states that ‘even if the parties allocated a project, this did not have an effect on the market’ and that ‘[o]ften,
the outcome would have been the [same] in [the] absence of the contact between the parties’. Likewise, so far as some individual
projects, [*confidential*], are concerned, Kone asserted that the Commission’s file did not include sufficient proof to conclude that there was anti-competitive
behaviour.

229    Third, in its reply to the statement of objections, Kone also sought to minimise the probative value of the statements of
ThyssenKrupp and Otis, which, as is clear from recitals 370 to 530 of the contested decision, were of fundamental importance
in establishing the Netherlands infringement. As a result, the Commission had to answer Kone’s arguments in full in recitals
531 to 541 of the contested decision.

230    Accordingly, the Court finds, like the Commission (recital 851 of the contested decision), that Kone’s non-contestation of
the facts with regard to the Netherlands infringement was purely formal and ambiguous and did not have any positive impact
on the establishment of the facts.

231    It follows from the foregoing that, in its reply to the statement of objections, Kone describes its participation in the Netherlands
infringement either in purely hypothetical terms or in terms which play down the anti-competitive effects of the arrangements.
Since Kone also challenges the statements which ThyssenKrupp and Otis made in their applications under the 2002 Leniency Notice
for the Netherlands, the Court finds that in the circumstances of the present case, Kone’s statements which have been reproduced
in paragraph 227 above were of no help to the Commission at all (see, to that effect, Case T‐48/00 *Corus UK* v *Commission*[2004] ECR II‐2325, paragraph 193, and *Groupe Danone* v *Commission*, paragraph 144 above, paragraph 505). In contesting, in its reply to the statement of objections, the essential points of
the allegations of fact advanced by the Commission, Kone did not facilitate the Commission’s task of finding infringements
of the EU competition rules and bringing them to an end (see, to that effect, *Mo och Domsjö* v *Commission*, paragraph 204 above, paragraph 396). Although, in acting in that way, Kone was certainly lawfully exercising its rights
of defence, the Commission cannot be criticised for not having awarded it, on that ground, a reduction of the fine for not
contesting the facts.

232    The Commission was thus fully entitled to decide, in recital 851 of the contested decision, not to grant Kone a reduction
of the fine in respect of its cooperation outside the 2002 Leniency Notice, in relation to the Netherlands infringement.

233    In the third place, the applicants maintain that the Commission infringed the principle of equal treatment in granting ThyssenKrupp,
Schindler and MEE a reduction of the fines on the ground that they did not contest the facts, whilst refusing to grant Kone
such a reduction. According to the applicants – which, for the remainder, do not challenge the Commission’s findings that
ThyssenKrupp, Schindler and MEE expressly stated, in their replies to the statement of objections, that they did not contest
the facts as stated (recitals 845, 854 and 855 of the contested decision) – it can be seen from the contested decision that
ThyssenKrupp, Schindler and MEE did, in their replies, challenge certain of the Commission’s findings concerning the Netherlands.

234    In that regard, the Court has observed that it is settled case-law that the Commission is not entitled, in its appraisal of
the cooperation shown by members of a cartel, to disregard the principle of equal treatment (see paragraph 135 above). However,
respect for the principle of equal treatment must be reconciled with respect for the principle of legality, according to which
a person may not rely, in support of his claim, on an unlawful act committed in favour of a third party (see, to that effect,
Case 134/84 *Williams* v *Court of Auditors*[1985] ECR 2225, paragraph 14; *SCA Holding*v*Commission*, paragraph 204 above, paragraph 160; Case T-23/99 *LR AF 1998*v *Commission* [2002] ECR II‐1705, paragraph 263; and *Mo och Domsjö*v *Commission*, paragraph 204 above, paragraph 398).

235    Furthermore, according to the case-law, an undertaking which expressly states that it is not contesting the allegations of
fact on which the Commission bases its objections may be regarded as having facilitated the Commission’s task of finding and
bringing to an end infringements of the EU competition rules. In its decisions finding infringements of those rules, the Commission
is entitled to take the view that such conduct constitutes an acknowledgement of the allegations of fact and thus proves that
the allegations are correct. Such conduct may therefore justify a reduction of the fine. That is not the case when an undertaking
contests in its reply the essential points of those allegations. By adopting such an attitude during the administrative procedure
the undertaking does not facilitate the Commission’s task of finding infringements of the EU competition rules and bringing
them to an end (*Mo och Domsjö* v *Commission*, paragraph 204 above, paragraphs 395 and 396).

236    In that regard, when the Commission awards, in recitals 845, 854 and 855 of the contested decision, 1% reductions of the fines
to ThyssenKrupp, Schindler and MEE on the ground that they did not contest the facts, the reductions can be considered to
be lawful only in so far as the undertakings concerned expressly stated that they were not contesting those facts (see, to
that effect, Case T‐347/94 *Mayr-Melnhof*v *Commission* [1998] ECR II‐1751, paragraph 333, and *Mo och Domsjö* v *Commission*, paragraph 204 above, paragraph 397) and did not contest, in their replies to the statement of objections, the essential
points of the Commission’s allegations (see, to that effect, *Mo och Domsjö* v *Commission*, paragraph 204 above, paragraph 396).

237    The applicants’ plea must be rejected as unfounded, since it is based on the premiss that reductions of the fines were unlawfully
awarded to other members of the Netherlands cartel, inasmuch as the recitals of the contested decision on which the applicants
rely specifically show – in their submission – that those cartel members had in fact contested the facts mentioned in the
statement of objections.

238    Moreover, as regards the arguments put forward by the applicants which, in their submission, show that other undertakings
were awarded a reduction of their fines on grounds of the absence of a challenge to the facts even though they had contested
the facts regarding the Netherlands in their replies to the statement of objections, it is clear from the statement of objections
and the contested decision that those arguments are without foundation.

239    As regards, first, Schindler, the applicants maintain that it is apparent from recitals 593 and 594 of the contested decision
that Schindler denied that there had been an infringement of Article 81 EC. Furthermore, they claim that recital 667 of the
contested decision shows that Schindler maintained that illegal contacts between the competitors had not caused price rises
and that only a limited proportion of the projects had been allocated, whilst competition continued between the cartel members.
Lastly, they submit that, according to recital 751 of the contested decision, Schindler had claimed that competitors had not
agreed on any mutual retaliatory measures with a view to enforcing compliance with the agreements.

240    In that regard, although, as can be seen from recitals 593 and 594 of the contested decision, Schindler maintained that Article
81 EC did not apply to the cartels concerned because, owing to their national scope, there was a lack of appreciable effect
upon trade between Member States, the Court finds that, in so doing, it did not contest the facts – set out in the statement
of objections – underpinning the Commission’s assessment concerning the appreciable effect of the infringements in question
on that trade. Furthermore, the statements concerning the absence of price rises and the limited number of projects allocated
cannot be construed as Schindler contesting the facts, since those facts are clear from, inter alia, points 412, 415, 437
and 442 of the statement of objections. Lastly, Schindler’s argument that it should benefit from an attenuating circumstance
because of the absence of retaliatory measures does not amount to it challenging the facts, as the fact that there were no
such measures was noted in point 432 of the statement of objections. Schindler thus merely exploited that finding for the
purpose of showing that an attenuating circumstance should be recognised so far as it was concerned.

241    In any event, it is clear from the non-confidential version of Schindler’s reply to the statement of objections, produced
at the Court’s request, that Schindler, which expressly stated in that reply that it was not contesting the facts underpinning
the Commission’s objections, did not therein contest the facts as stated by the Commission.

242    Second, the applicants maintain that it follows from recitals 593, 594 and 724 of the contested decision that ThyssenKrupp
denied that there was an infringement of Article 81 EC and claimed that it had not participated in all elements of the infringement.
In their submission, it also follows from recitals 508, 513 and 515 of the contested decision that ThyssenKrupp contested
certain facts relating to the duration of its participation in the cartel.

243    In that regard, although it is true, as is clear from recitals 593 and 594 of the contested decision, that ThyssenKrupp maintained
that Article 81 EC did not apply to the cartels concerned because, owing to their national scope, there was a lack of appreciable
effect upon trade between Member States, the Court finds that, in so doing, it did not contest the facts – set out in the
statement of objections – underpinning the Commission’s assessment concerning the appreciable effect of the infringements
in question on that trade. The possibility that ThyssenKrupp did not participate in all the meetings follows from point 575
of the statement of objections. Far from denying that fact, ThyssenKrupp merely exploited it in order to show that there was
an attenuating circumstance so far as it was concerned (recital 726 of the contested decision). Lastly, as regards the alleged
challenge to the facts concerning the duration of its participation in the cartel, which the applicants claim is clear from
recitals 508 and 513 to 515 of the contested decision, ThyssenKrupp’s assertion that it did not participate in any meetings
between mid-2002 and April/May 2003 was already expressly mentioned in point 506 of the statement of objections. In recital
515 of the contested decision, the Commission in essence took the view that it was possible that ThyssenKrupp was not present
at meetings during the second half of 2002 but that such a fact, even if proved, did not indicate that ThyssenKrupp had left
the cartel.

244    Third, so far as MEE is concerned, the applicants claim, first of all, that it is apparent from recital 751 of the contested
decision that MEE had submitted that there had been no compensation or monitoring system. Next, they submit that it is clear
from footnotes 644, 676, 693, 697, 709, 713 and 714 to the contested decision that MEE had asserted that it had not been invited
to tender for seven projects mentioned in the statement of objections and that it had therefore not submitted a bid for those
projects. Furthermore, they claim that recital 481 of and footnote 715 to the contested decision show that MEE had disputed
the finding that it had attended other meetings concerning new installations of equipment after September 2001. Lastly, according
to recital 724 of the contested decision, MEE had claimed in its reply to the statement of objections that it had not participated
in all the elements of the infringement.

245    The Court finds that those statements do not amount to a challenge to the facts set out in the statement of objections.

246    As regards the argument that there was no compensation or monitoring system, that fact is clear from point 431 of the statement
of objections. Thus, rather than gainsaying that fact, MEE tried to turn it to its advantage in order to obtain a reduction
of the fine on the ground of an attenuating circumstance (recital 751 of the contested decision).

247    As regards the assertion that MEE claimed that it had not been invited to tender for seven projects mentioned in the statement
of objections and had therefore not submitted a bid for those projects, it can be seen from point 441 of the statement of
objections that customers did not always invite all the members of the Netherlands cartel to make a bid for a given project.
In any event, as is clear from the recitals and footnotes cited by the applicants, MEE did not deny that it may have attended
the meetings in question and that it had been informed of the discussions (footnotes 644, 676, 693, 697, 713 and 714 to the
contested decision).

248    It is also clear from footnote 709 to the contested decision that MEE is not disputing a finding of fact made by the Commission
but merely an allegation made by a single cartel member, namely Kone, referred to in point 497 of the statement of objections,
which, moreover, was not confirmed by the other participants.

249    As regards the allegation that MEE denied that it had attended other meetings on projects concerning installations of new
equipment after September 2001, it is sufficient to state that the applicants do not identify with precision any specific
project relating to installations of new equipment in which MEE participated after September 2001.

250    The Commission itself found, in point 575 of the statement of objections, that MEE had not participated in all the meetings
and MEE tried to exploit that fact as an attenuating circumstance in order to obtain a reduction of its fine (recital 724
of the contested decision).

251    It must therefore be found that the complaint alleging an infringement of the principle of equal treatment is in any event
based on the incorrect premiss that the recitals of the contested decision relied on by the applicants show that Schindler,
ThyssenKrupp and MEE disputed the facts with regard to the Netherlands cartel.

252    Accordingly, the Court must reject all the complaints relating to the assessment of Kone’s cooperation outside the scope of
the 2002 Leniency Notice in establishing the infringements in Germany and the Netherlands.

253    It follows that the action must be dismissed in its entirety.

**Costs**

254    Under Article 87(2) of the Rules of Procedure, the unsuccessful party is to be ordered to pay the costs if they have been
applied for in the successful party’s pleadings. Since the applicants have been unsuccessful, they must be ordered to pay
the costs, in accordance with the form of order sought by the Commission.

On those grounds,

THE GENERAL COURT (Eighth Chamber)

hereby:

1.      **Dismisses the action;**

2.      **Orders Kone Oyj, Kone GmbH and Kone BV to pay the costs.**

| Martins Ribeiro | Wahl | Dittrich |
| --------------- | ---- | -------- |

Delivered in open court in Luxembourg on 13 July 2011.

[Signatures]

Table of contents

Administrative procedure

Commission investigation

Germany

The Netherlands

Statement of objections

Contested decision

Proceedings and forms of order sought

Law

The plea alleging breach of the 1998 Guidelines and infringement of the principle of proportionality in the setting of the
starting amounts of the fines

The plea alleging breach of the 2002 Leniency Notice and infringement of the principles of the protection of legitimate expectations,
equal treatment and the rights of the defence

The 2002 Leniency Notice

The Commission’s margin of assessment and review by the Courts of the European Union

Kone’s cooperation in establishing the infringement in Germany

Kone’s cooperation in establishing the infringement in the Netherlands

The plea alleging infringement of the principles of the protection of legitimate expectations and of equal treatment in the
determination of the reduction of the fines granted in respect of Kone’s cooperation during the administrative procedure

Preliminary observations

The level of reduction of the fine for not contesting the facts relating to the infringement in Germany

The Commission’s refusal to grant a further reduction of the fine in respect of the provision of additional information and
further clarifications with regard to the infringement in Germany

The Commission’s refusal to grant Kone a reduction of the fine on account of its alleged cooperation outside the 2002 Leniency
Notice in establishing the Netherlands cartel

Costs

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- Language of the case: English.

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1 Confidential information omitted.