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                                                                 Exhibit 10(iii)
                                                                 --------------


                                   Agreement

                   Effective as of the 1st Day of May, 1999

                                By and between

                             Tice Technology, Inc
                            A Delaware Corporation
                    With its principal place of business at
                           6711 Maynardville Highway
                          Knoxville, Tennessee 37918
                                (the "Company")

                                      and

                                Charles R. West
                             3516 Navigator Pointe
                              Knoxville, TN 37922
                               (the "Employee")



                                  WITNESSETH
                                  ----------


     Whereas, the Company and Employee mutually desire to enter into this
Agreement with respect to Employee's employment with the Company;

     Now, therefore, in consideration of the mutual covenants hereinafter
contained, the Company and Employee agree as follows:

1.   Employment and Term. The Company agrees to employ the Employee and the
     Employee agrees to serve the Company as the President and Chief Executive
     Officer of the Company for a term beginning May 1, 1999 and ending April
     30, 2002, unless sooner terminated in accordance with Section 10. In
     addition, Employee will be nominated annually by the Company as a Director
     of the Company while this employment agreement is in effect. This agreement
     shall be automatically extended for twelve-month periods after April 30,
     2002 unless otherwise terminated as provided herein or unless either party
     shall have given to the other written notice of termination 3 months prior
     to the start of any extension period.

2.   Duties. Employee agrees to serve the Company faithfully and to the best of
     his ability; to devote his entire time, energy and skill during regular
     business hours to such employment; to use his best efforts, skill and
     ability to promote its interest; and to perform such duties as from time to
     time may be assigned to him by the Board of Directors.
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3.   Responsibilities. Employee's area of responsibility shall be that of the
     President and Chief Executive Officer of the Company and during the term of
     this Agreement the duties assigned to Employee shall not be inconsistent
     therewith and further, Employee shall at all times have executive powers
     and authority as shall be reasonably required to enable him to discharge
     such duties in an efficient manner, together with such facilities and
     services as are suitable or customary to his position.

4.   Compensation. The Company agrees to pay Employee as compensation for all
     duties performed by him in any capacity during the period of his employment
     under this Agreement:

     (a)  base salary of $150,000 per annum payable in at least equal monthly
          installments or such higher base salary as may be established in
          annual reviews of performance and compensation by the Board of
          Directors; and

     (b)  beginning in fiscal year ending March 31, 2001, a target bonus of up
          to 50% of base salary payable in accordance with goals and objectives
          set forth annually for the Company by the Board of Directors.

5.   Stock Ownership and Stock Options. The Employee has agreed to convert a
     current note payable by the Company to him in the amount of $100,000 to
     Common Stock at a rate of $1.00 per 1 Common Share. In addition, as an
     inducement for the Employee to agree to employment with the Company, he is
     granted Stock Options that will bring his cumulative ownership of the
     Company to 10% of the fully diluted outstanding Common Stock prior to the
     new investment and issuance of new Common Shares contemplated in the First
     Quarter of fiscal year ending March 31, 2000. These additional options,
     estimated to be options for the purchase of 690,071 shares of Common Stock,
     vest to the employee 33.33% at the first anniversary of this Agreement, an
     additional 33.33% at the second anniversary of this Agreement and the final
     33.33% at the third anniversary of this Agreement. The options that vest at
     the first anniversary of this Agreement carry an exercise price of $1.00
     per share and expire five years from that date. The options that vest at
     the second anniversary of this Agreement carry an exercise price of $3.50
     per share and expire five years from that date. The options that vest at
     the third anniversary of this Agreement carry an exercise price of $7.00
     per share and expire five years from that date. This stock option incentive
     will be documented through a written stock option plan document.

6.   Severance Pay. In the event the Employee is terminated without cause (cause
     is as defined in Section 10), the Company will provide the Employee with
     severance pay equal to one year of his then current base salary plus target
     incentive of 50% of base pay. This amount will be paid in a lump sum within
     15 days of termination. In the event this severance payment is made to the
     Employee, compensation payments as provided in Section 4 will cease and no
     further compensation payments will be earned or payable under this
     agreement. Benefits and perquisites will be furnished for a one-year period
     following termination.

7.   Benefits, Reimbursements of Expenses.  Employee shall be entitled:
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     (a)  to participate in all of the benefit programs which are presently or
          may hereafter be provided by the Company to its executives and key
          employees, including, without limitation, all retirement, health
          insurance and life insurance programs;

     (b)  to reimbursement for all expenses reasonably incurred by him in
          connection with the performance of his duties, including, without
          limitation, travel and entertainment expenses reasonably related to
          the business or interests of the Company, upon submission by him of
          written documentation of such expenses;

     (c)  to an automobile or automobile allowance of $1,000 per month during
          the term of his employment. The Company shall afford the Employee the
          right to use an automobile on a continuing basis. The Company shall
          pay all reasonable expenses associated with the operation of such
          automobile in the same manner as is, from time to time, in effect with
          respect to executive officers of the Company, including, without
          limitation, all reasonable maintenance and insurance expenses. At the
          expiration of the term of the Agreement, employee shall promptly
          return the automobile to the Company.

8.   Inventions; Confidential Information; Competitors.

     (a)  All inventions, whether or not patentable, conceived or developed by
          the Employee that may reasonably relate to the Company's business,
          alone or with others, during his employment by the Company shall be
          the property of the Company and shall be promptly and fully disclosed
          by the Employee to the Company. Employee shall perform all necessary
          actions to vest title fully to any such invention in the Company and
          to enable the Company, at its expense, to secure and maintain domestic
          and/or foreign patents or any other rights for such inventions.

     (b)  Without the express prior written consent of the Company, Employee
          shall not disclose or make available to anyone outside the Company any
          confidential or proprietary information of the Company including,
          without limitation, trade secrets, know how, customer lists,
          inventions or other information not generally known to any competitor
          of the Company. Upon termination of this Agreement, Employee shall
          promptly deliver to the Company all documents containing such
          confidential or proprietary information without retaining any copies
          or extracts thereof.

     (c)  During the time he is employed by the Company, Employee shall not
          serve as officer, director or employee or be associated in any other
          capacity with any corporation, partnership or other entity or person
          that is a competitor of the Company. During such period Employee shall
          have no financial interest in any corporation, partnership or other
          entity which is a competitor of the Company, except participation
          solely as a stockholder owning not more than 5% of the outstanding
          shares of a publicly owned business.

     (d)  Employee acknowledges that his services are special, unique, unusual
          and extraordinary, giving them peculiar value, the loss of which
          cannot be reasonably or adequately compensated for by damages and, in
          the event of Employee's breach of
<PAGE>

          this Section 8, the Company shall be entitled to equitable relief by
          way of injunction or otherwise.

9.   Work Situs and Relocation. Except for occasional travel, Employee shall not
     be required to perform his duties under this Agreement outside of the
     Knoxville, Tennessee area.

10.  Termination. This agreement shall terminate prior to the expiration of its
     term upon the occurrence of any of the following:

     (a)  employee's death;

     (b)  employee's permanent disability;

     (c)  employee's gross misconduct, material dishonesty or felony conviction
          in which event the Company may elect to terminate this Agreement upon
          sixty (60) days prior written notice to Employee; or

     (d)  cessation of all or substantially all business of the Company.

11.  Breach of Agreement. In the event of the breach of any material provision
     of this Agreement by the Company, the Employee shall be entitled to receive
     the severance pay, benefits and perquisites due him as provided in Section
     6, plus immediate vesting of all Employee Stock Options described in
     Section 5. The term of the stock options vested due a breach of this
     Agreement by the Company will be as provided in the Employee Stock Option
     Plan and Agreement between the Employee and the Company dated May 1, 1999.
     If the Company and Employee become involved in litigation relating to any
     alleged breach of this Agreement, and if a judgement in such litigation is
     rendered in favor of one of the parties, the party against whom the
     judgment is rendered will reimburse the prevailing party for all reasonable
     costs (including reasonable fees and disbursements of counsel) incurred by
     such party in connection with such litigation upon presentation to the
     Company of evidence of such costs.

12.  Termination of Prior Agreements. This Agreement expressly supersedes all
     employment agreements and understandings between the parties and any such
     agreements are terminated as of the date first written above.

13.  Binding Effect. This Agreement shall be binding upon and inure to the
     benefit of the parties hereto, their respective legal representatives and
     to any successor of the Company, which successor shall be deemed
     substituted for the Company under the terms of this Agreement. As used in
     this Agreement, the term "successor" shall included any person, firm,
     corporation or other business entity which at a time, whether by merger,
     purchase or otherwise, acquires all or substantially all of the assets or
     business of the Company.

14.  Waiver of Breach. The waiver of a breach of any provision of this Agreement
     by a party shall not operate or be construed as a waiver of any subsequent
     breach by such party.
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15.  Notices. All notices, claims, requests, demands and other communications
     hereunder will be in writing and will be deemed given if delivered by hand,
     if mailed (by registered or certified mail, return receipt requested and
     postage prepaid), if sent by reputable overnight courier service for next
     business day delivery, or if sent by facsimile transmission, to the
     Employee at the most recent address provided by the Employee to the Company
     and to the Company at its principle place of business, or to such other
     address as the party to whom notice is to be given may have furnished to
     the other party in writing in accordance herewith. Any such communication
     will be effective (a) if given by facsimile transmission, when transmitted
     to the applicable number specified in (or pursuant to) this Section and an
     appropriate mechanical or voice confirmation is received, (b) if given by
     United States mail, on the earlier of the date of receipt or the fifth day
     after deposit in the mails, or (c) if given by any other means, on the date
     of receipt.

16.  Entire Agreement. This document and the Employee Stock Option Plan and
     Agreement dated May 1, 1999 contain the entire agreement of the parties and
     may not be changed except in a written modification signed by both parties.

17.  Governing Law. This Agreement shall be governed by and construed in
     accordance with the laws of the State of Tennessee, as applied to contracts
     executed and performed wholly within the State of Tennessee.


     In Witness Whereof, the parties have executed this Agreement as of the date
     below.


                              TICE TECHNOLOGY, INC.

                              By:   /s/
                                    -------------------------

                              Title:
                                    -------------------------
                              Date:
                                    -------------------------

                              CHARLES R. WEST

                              By:   /s/
                                    -------------------------

                              Date:
                                    -------------------------