39096 Federal Register / Vol. 87, No. 125 / Thursday, June 30, 2022 / Notices 

Obama Administration’s President’s 

Management Agenda (PMA). 

The CSS asks federal employees to 

rate how satisfied they are with missionsupport functions and services, how 

important specific mission-support 

services are to achieving mission 

outcomes, and whether a function 

serves as an effective strategic partner. 

Employees are asked to rate their 

perception of satisfaction, importance, 

and strategic partnership for 24 service 

areas on a seven-point Likert Scale 

within the following four support 

functions (functions are in bold): 

Contracting: Pre-Award Activities; 

Contract Administration; Purchase Card 

Management. 

Finance: Budget Formulation; Budget 

Execution; Financial Management 

Information & Analysis; Bill Payments; 

Bill Collections; Financial Risk 

Management. 

Human Capital: Recruiting & Hiring; 

Training & Development; Work/Life 

Support; Employee Relations; Labor 

Relations; Performance & Recognition 

Management; Workforce Planning & 

Succession; Time & Attendance 

Management; Benefits Management; 

Retirement Planning & Processing. 

Information Technology: IT Support; 

IT Communications & Collaboration; IT 

Equipment; Operations & Maintenance 

(O&M); Development, Modernization & 

Enhancement (DM&E). 

The CSS is an annual, non-mandatory 

survey typically sent in early spring to 

all federal civilian employees at the 24 

CFO Act Agencies. 

The survey is distributed through 

email and responses are collected 

through an online survey platform. Each 

email sent contains a unique link to take 

the survey. Email contacts are obtained 

through the Office of Personnel 

Management’s (OPM) Enterprise Human 

Resources Integration-Statistical Data 

Mart (EHRI–SDM). The EHRI–SDM is an 

information system that supports 

statistical analyses of federal personnel 

management programs. Agencies submit 

data from their personnel systems to the 

EHRI–SDM. 

Agencies may choose to supplement 

or edit the EHRI–SDM email list for the 

purposes of this survey. 

Survey reminders are sent once per 

week to those who have not yet taken 

the survey starting 7 days after the 

initial launch date until the closing of 

the survey. The survey is typically open 

for 6 to 8 weeks. 

Individual survey responses are 

tracked for completeness so that 

reminders are sent only to those who 

have not yet taken the survey. 

This is a confidential survey. To 

prevent identification of individual 

respondents, average satisfaction scores 

are excluded where the number of 

responses is fewer than 10. Once the 

survey is closed, all personal 

identifiable information (PII) is stripped 

from the data to protect privacy. 

Survey participants only answered 

questions related to functions or 

services they had interaction within the 

previous year. 

The response rate from year to year is 

approximately 20%. 

Survey participants are allowed to opt 

out or choose not to take the survey. 

The CSS is 508 compliant. 

The CSS data is used by the Federal 

Government for three primary reasons: 

• To provide a significant measure for 

quality of service provided, so that 

agencies can evaluate functional 

performance on quality as well as cost. 

• To allow agencies to compare their 

performance to other agencies at the 

agency and bureau level. 

• To provide the center of 

government a valuable data set to 

analyze and provide actionable insights 

for mission-support performance 

improvement. 

Here are other specifics around how 

we plan to share the data: 

• The items and the results of the 

items will be made publicly available 

for Federal agencies to assess their 

scores to identify areas for 

improvement; 

• The general public, including 

researchers and the media, will also 

have access to this information; 

• The collections are voluntary; 

• Access to completed surveys will be 

limited to GSA and contractors who are 

involved in collecting and/or preparing 

the information for further analysis at 

OMB and distribution to other agencies: 

• Information is only shared for the 

for the whole population and for certain 

subgroups. Neither federal agencies nor 

the public will receive data by 

subgroups that could be used to identify 

a specific individual or a person’s 

specific response to a survey question. 

The Agency has established a 

manager/managing entity to serve for 

this generic clearance and will conduct 

an independent review of each 

information collection to ensure 

compliance with the terms of this 

clearance prior to submitting each 

collection to OMB. 

B. Annual Reporting Burden 

Respondents: 300,100. 

Responses per Respondent: 1. 

Total Annual Responses: 1. 

Hours per Response: 0.093(338 

seconds). 

Total Burden Hours: 28,176.06. 

C. Public Comments 

GSA invites comment on: whether 

this collection of information is 

necessary, whether it will have practical 

utility; whether our estimate of the 

public burden of this collection of 

information is accurate, and based on 

valid assumptions and methodology; 

ways to enhance the quality, utility, and 

clarity of the information to be 

collected; and ways in which we can 

minimize the burden of the collection of 

information on those who are to 

respond, through the use of appropriate 

technological collection techniques or 

other forms of information technology. 

Obtaining Copies of Proposals: 

Requesters may obtain a copy of the 

information collection documents from 

the Regulatory Secretariat Division by 

calling 202–501–4755 or emailing 

GSARegSec@gsa.gov. Please cite OMB 

Control No. ‘‘3090–XXXX Generic 

Clearance for the Collection of the 

Mission-Support Customer Satisfaction 

Survey’’ in all correspondence. 

Beth Anne Killoran, 

Deputy Chief Information Officer. 

[FR Doc. 2022–13989 Filed 6–29–22; 8:45 am] 

BILLING CODE 6820–14–P 

GENERAL SERVICES 

ADMINISTRATION 

[OMB Control No. 3090–XXXX; Docket No. 

2022–0001; Sequence No. 11] 

Information Collection; Generic 

Clearance for the Collection of the 

Government-Wide Pulse Survey 

AGENCY: Office of Shared Services and 

Performance Improvement, Office of 

Government-Wide Policy, General 

Services Administration (GSA). 

ACTION: Notice of request for comments 

regarding a new request for an OMB 

clearance. 

SUMMARY: GSA is coordinating the 

development of the following proposed 

Generic Information Collection Request 

(Generic ICR): ‘‘Generic Clearance for 

the Collection of the Government-wide 

Pulse Survey’’ for approval under the 

Paperwork Reduction Act. This notice 

announces that GSA intends to submit 

this new collection to the Office of 

Management and Budget (OMB) for 

approval and will solicit comments on 

specific aspects for the proposed 

information collection. 

DATES: Submit comments on or before 

August 29, 2022. 

ADDRESSES: Submit comments 

identified by ‘‘Information Collection 

3090–XXXX Generic Clearance for the 


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Federal Register / Vol. 87, No. 125 / Thursday, June 30, 2022 / Notices 39097 

Collection of the Government-wide 

Pulse Survey’’ to http://

www.regulations.gov. 

Submit comments via the Federal 

eRulemaking portal by searching for 

‘‘3090–XXXX Generic Clearance for the 

Collection of the Government-wide 

Pulse Survey’’. Select the link 

‘‘Comment’’ that corresponds with 

‘‘3090–XXXX Generic Clearance for the 

Collection of the Government-wide 

Pulse Survey’’. Follow the instructions 

provided on the screen. Please include 

your name, company name (if any), and 

‘‘3090–XXXX Generic Clearance for the 

Collection of the Government-wide 

Pulse Survey’’ on your attached 

document. If your comment cannot be 

submitted using regulations.gov, call or 

email the points of contact in the FOR

FURTHER INFORMATION CONTACT section of 

this document for alternate instructions. 

Instructions: Please submit comments 

only and cite ‘‘Information Collection 

3090–XXXX Generic Clearance for the 

Collection of the Government-wide 

Pulse Survey’’, in all correspondence 

related to this collection. Comments 

received generally will be posted 

without change to http://

www.regulations.gov, including any 

personal and/or business confidential 

information provided. To confirm 

receipt of your comment(s), please 

check www.regulations.gov, 

approximately two-to- three days after 

submission to verify posting. 

FOR FURTHER INFORMATION CONTACT: Trey 

Bradley, Program Director, Strategic 

Data Initiatives, Organization, at 

telephone 202–716–6410 or via email to 

trey.bradley@gsa.gov. 

SUPPLEMENTARY INFORMATION: 

A. Purpose 

GSA’s Office of Shared Solutions and 

Performance Improvement (OSSPI) 

improves mission delivery and 

implementation of the Administration’s 

priorities by bringing the government 

together to drive innovation, foster 

collaboration, and shape effective 

policy. Working through its three 

functional areas of Executive Council 

management, Shared Services, and the 

President’s Management Agenda (PMA) 

team, OSSPI’s vision is to be a trusted 

partner delivering on the 

Administration priorities by unifying 

the government as one Federal 

enterprise. 

Because of our PMA responsibilities, 

GSA played a key role in FY2022 

governmentwide pilot managing a series 

of Pulse surveys—described in greater 

detail below. 

As the Federal workforce adjusts to 

the post-Pandemic environment, we 

have a unique, time-sensitive moment to 

rigorously learn about what enables 

Federal employees to thrive—informing 

our strategy for decades to come on the 

future of work. 

Better understanding what employees 

need to do their job and supporting 

them in this can result in improved 

mission delivery and experience of our 

customers, a fundamental principle the 

private sector has believed in for 

decades. A central management survey 

approach and service will provide 

information to improve Federal 

employee experience and mission 

delivery. 

Pulse surveys also provide a much 

faster turnaround time for the analysis 

of government-wide survey data— 

making data available for decision 

making within weeks (or even days), not 

months, of survey implementation to 

deliver more actionable information. In 

addition, these Pulses are short, discrete 

surveys, minimizing burden on Federal 

respondents. 

Given the large scale of the planned 

pulse surveys, we can build a ‘‘test and 

learn’’ approach to these pulses. For 

example, in the pilot we used A/B 

testing to see whether different framing 

or the ‘‘sent from’’ branding affects 

response rates and answers. 

As the effort moves into its second 

year, the data will be an important 

source of information for the PMA and 

the Government-Wide Learning Agenda 

and will identify government-wide 

issues and priorities and support agency 

action planning. 

Thought leadership for this effort will 

be provided by OMB, OPM, GSA, and 

the Harvard University’s People Lab. 

The work will be executed by OSSPI 

staff and colleagues in GSA’s Office of 

Evidence and Analysis, supplemented 

by contractor support. 

We plan to continue the Pulse 

initiative that began as a governmentwide pilot in FY2022. These ‘‘pulse’’ 

surveys are short surveys asked at 

regular cadence to enable comparison 

and in collaboration with the 24 CFO 

Act Agencies to generate actionable data 

within a short turnaround time on some 

timely, cross-cutting questions. We will 

conduct a series of pulses with both 

trended and unique questions. Some of 

the unique questions, as indicated 

above, will be designed for A/B testing. 

These questions will be related to the 

President’s Management Agenda or the 

Government-Wide Learning Agenda. For 

example, during the pilot, questions 

covered three themes: 

(1) Employee engagement (presenting 

questions that are highly predictive of 

turnover and burnout) 

(2) Reentry (understanding expectations 

and concerns about the return to 

office plans) 

(3) Equity and inclusion (including 

understanding current support 

systems and pain points) 

Here are other specifics around how 

we plan to share the data: 

• The items and the results of the 

items will be made publicly available 

for Federal agencies to assess their 

scores to identify areas for 

improvement; 

• The general public, including 

researchers and the media, will also 

have access to this information; 

• The collections are voluntary; 

• Access to completed surveys will be 

limited to GSA and OPM staff and 

contractors who are involved in 

collecting and/or preparing the 

information for further analysis at OMB 

and distribution to other agencies: 

• Information is only shared for the 

for the whole population and for certain 

subgroups. Neither federal agencies nor 

the public will receive data by 

subgroups that could be used to identify 

a specific individual or a person’s 

specific response to a survey question. 

The Agency has established a 

manager/managing entity to serve for 

this generic clearance and will conduct 

an independent review of each 

information collection to ensure 

compliance with the terms of this 

clearance prior to submitting each 

collection to OMB. 

Survey information will be collected 

through web surveys. The survey 

population is civilian federal employees 

of the CFO Act Agencies. The survey is 

voluntary. 

The government-wide Pulse surveys 

occupy an important niche for Federal 

data collection efforts. They are distinct 

from the other government-wide survey 

efforts, which are typically multi-year 

efforts with fixed content. Pulse surveys 

are more agile with questions that can 

be tailored to issues relevant to the PMA 

and the Government-wide Learning 

Agenda and evolve based on conditions 

on the ground. Moreover, to our 

knowledge, none of the CFO Act 

Agencies are currently conducting Pulse 

surveys to inform agency learning 

agendas, so the Pulse represents an 

important source of information for 

them. The pulse can also act as an early 

warning signal on critical issues (e.g., 

reentry, diversity, burnout). 

This survey only applies to the CFO 

Act Agencies. Moreover, the Pulse 

surveys are short (approximately three 

or four questions) and consist of three 

pulses conducted throughout the fiscal 

year. 


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39098 Federal Register / Vol. 87, No. 125 / Thursday, June 30, 2022 / Notices 

Without pulse surveys, it will be 

difficult to measure changes employee 

sentiment on critical PMA issues in a 

short time frame. Having three pulses 

allows us to trend questions as 

conditions change. 

Technical experts will review and 

approve the survey content. 

Some questions may be asked that are 

of a personal or sensitive nature (e.g., 

questions on Diversity, Equity, 

Inclusion, and Accessibility). 

B. Annual Reporting Burden 

Respondents: 367,000. 

Responses Per Respondent: 1. 

Total Annual Responses: 3. 

Hours per Response: 0.0106 (38 

seconds). 

Total Burden Hours: 11,621.67. 

C. Public Comments 

GSA invites comments on: whether 

this collection of information is 

necessary, whether it will have practical 

utility; whether our estimate of the 

public burden of this collection of 

information is accurate, and based on 

valid assumptions and methodology; 

ways to enhance the quality, utility, and 

clarity of the information to be 

collected; and ways in which we can 

minimize the burden of the collection of 

information on those who are to 

respond, through the use of appropriate 

technological collection techniques or 

other forms of information technology. 

Obtaining Copies of Proposals: 

Requesters may obtain a copy of the 

information collection documents from 

the Regulatory Secretariat Division by 

calling 202–501–4755 or emailing 

GSARegSec@gsa.gov. Please cite OMB 

Control No. ‘‘3090–XXXX Generic 

Clearance for the Collection of the 

Government-wide Pulse Survey’’ in all 

correspondence. 

Beth Anne Killoran, 

Deputy Chief Information Officer. 

[FR Doc. 2022–13988 Filed 6–29–22; 8:45 am] 

BILLING CODE 6820–14–P 

DEPARTMENT OF HEALTH AND 

HUMAN SERVICES 

Administration for Children and 

Families 

Proposed Information Collection 

Activity; Sexual Risk Avoidance 

Education Performance Analysis 

Study—Extension (Office of 

Management and Budget (OMB) 

#0970–0536) 

AGENCY: Office of Planning, Research, 

and Evaluation (OPRE), Administration 

for Children and Families (ACF), U.S. 

Department of Health and Human 

Services (HHS). 

ACTION: Request for public comment. 

SUMMARY: OPRE and the Family and 

Youth Services Bureau (FYSB) request 

an extension without changes to a 

currently approved information 

collection activity as part of Sexual Risk 

Avoidance Education Performance 

Analysis Study (SRAE PAS)(OMB 

Control No. 0970–0536; expiration date 

October 31, 2022). The goal of the study 

is to collect, analyze, and report on 

performance measures data for the 

SRAE program. 

DATES: Comments are due within 60 

days of publication. In compliance with 

the requirements of the Paperwork 

Reduction Act (PRA) of 1995, ACF is 

soliciting public comment on the 

specific aspects of the information 

collection described above. 

ADDRESSES: You can obtain copies of the 

proposed collection of information and 

submit comments by emailing 

opreinfocollection@acf.hhs.gov. Identify 

all requests by the title of the 

information collection. 

SUPPLEMENTARY INFORMATION:

Description: The purpose of the SRAE 

program is to educate youth on how to 

voluntarily refrain from nonmarital 

sexual activity and prevent other youth 

risk behaviors. The requested extension 

will allow ACF to continue to collect 

the performance measures from SRAE 

grantees. Data will continue to be used 

to determine if the SRAE grantees are 

meeting performance benchmarks 

related to their program’s mission and 

priorities. The program office will 

continue to use the data to provide 

technical assistance to grantees and for 

its own reporting purposes. 

Respondents: Departmental Sexual 

Risk Avoidance Education (DSRAE), 

State Sexual Risk Avoidance Education 

(SSRAE), and Competitive Sexual Risk 

Avoidance Education (CSRAE) grantees, 

their sub recipients, and program 

participants. 

ANNUAL BURDEN ESTIMATES

Instrument 

Number of 

respondents 

(total over 

request 

period) 

Number of 

responses per 

respondent 

(total over 

request 

period) 

Average 

burden per 

response 

(in hours) 

Total burden 

(in hours) 

Annual burden 

(in hours) 

(1) Participant Entry Survey 

DSRAE participants ............................................................. 378,390 1 0.1333 50,439 16,813 

SSRAE participants ............................................................. 952,899 1 0.1333 127,021 42,340 

CSRAE participants ............................................................. 60,408 1 0.1333 8,052 2,684 

(2) Participant Exit Survey 

DSRAE participants ............................................................. 302,712 1 0.1667 50,462 16,821 

SSRAE participants ............................................................. 762,319 1 0.1667 127,079 42,360 

CSRAE participants ............................................................. 48,326 1 0.1667 8,056 2,685 

(3) Performance reporting data entry form: grantees 

DSRAE grantees .................................................................. 119 6 16 11,424 3,808 

SSRAE grantees .................................................................. 39 6 16 3,744 1,248 

CSRAE grantees .................................................................. 34 6 16 3,264 1,088 

(4) Performance reporting data entry form: subrecipients 

DSRAE subrecipients .......................................................... 252 6 13 19,656 6,552 


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