Pledge Agreement



 EXHIBIT 4.3 
  
 Execution Copy 
  
 PLEDGE AGREEMENT 
  
 This PLEDGE AGREEMENT (the “Pledge Agreement”) is made and entered into as of December 15, 2003 by SERENA Software, Inc., a Delaware
corporation (the “Pledgor”), having its principal office at 2755 Campus Drive, 3rd Floor, San Mateo, California 94403, in favor of U.S. Bank National Association, in its capacity as trustee (the “Trustee”) for the
holders from time to time (the “Holders”) of the Notes (as defined below), issued by the Pledgor under the Indenture referred to below. Capitalized terms used and not defined in this Pledge Agreement have the meanings set forth or
referred to in the Indenture. 
  
 PRELIMINARY STATEMENTS:

  
 (1) The Pledgor, Merrill Lynch & Co., Merrill Lynch,
Pierce, Fenner & Smith Incorporated (“Merrill Lynch”) and UBS Securities LLC (“UBS” and, together with Merrill Lynch, the “Initial Purchasers”) are parties to a Purchase Agreement dated December
9, 2003 (the “Purchase Agreement”), pursuant to which the Pledgor will issue and sell to the Initial Purchasers, acting severally and not jointly, the respective principal amounts set forth next to the Initial Purchasers’
respective names in Schedule A to the Purchase Agreement of $190,000,000 aggregate principal amount of 1.5% Convertible Subordinated Notes due 2023 (the “Initial Notes”) and pursuant to which the Pledgor has granted to the Initial
Purchasers, acting severally and not jointly, an option to purchase all or any part of an additional $30,000,000 aggregate principal amount at maturity of the 1.5% Convertible Subordinated Notes due 2023 (the “Option Notes” and
together with the Initial Notes, the “Notes”). 
  
 (2) The Pledgor and the Trustee have entered into that certain indenture dated as of the date hereof (as amended, restated, supplemented or otherwise modified from time to time, the “Indenture”), pursuant to which the
Pledgor is issuing the Notes on the date hereof. 
  
 (3) The
Pledgor is the beneficial owner of, and desires to pledge the security entitlements (the “Pledged Security Entitlements”) with respect to, (i) the United States Treasury securities identified by CUSIP number in Schedule I hereto,
and credited to the account with U.S. Bank National Association (the “Account Holder”), ABA No. 091000022, for Account No. 744406000, in the name of “U.S. Bank National Association, as Trustee for the benefit of the holders of
the 1.5% Convertible Subordinated Notes due 2023 of SERENA Software, Inc., Collateral Pledge Account” (the “Pledged Account”) and (ii) all other financial assets credited from time to time to the Pledged Account (collectively
with the assets described in clause (i) above, the “Pledged Financial Assets”); 
  
 (4) To secure the obligation of the Pledgor under the Indenture and the Notes to pay all of each of the first six scheduled interest payments on the Notes
when due and to secure repayment of the principal amount and interest on the Notes and Liquidated Damages (as defined in the Indenture), if any, in the event that the Notes become due and payable prior to such time as the first six scheduled
interest payments thereon shall have been paid in full 

  

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(collectively, the “Obligations”), the Pledgor has agreed (i) to pledge to the Trustee for its benefit and the ratable benefit of the
Holders of the Notes, a security interest in the Collateral (as defined below) securing the payment and performance by the Pledgor of all of the Obligations and (ii) to execute and deliver this Pledge Agreement; the Collateral will be sufficient
upon receipt of scheduled interest and principal payments in respect thereto to provide for the payment of the first six scheduled interest payments on the Notes; 
  
 (5) It is a condition precedent to the initial purchase of the Notes by the Initial Purchasers that the Pledgor shall have
executed and delivered this Pledge Agreement; and 
  
 (6) Unless
otherwise defined herein or in the Indenture, terms used in Article 8 or 9 of the Uniform Commercial Code as in effect in the State of New York (“UCC”) and/or in the Federal Book Entry Regulations (as defined below) are used in this
Pledge Agreement as such terms are defined in such Article 8 or 9 and/or the Federal Book Entry Regulations. The term “Federal Book Entry Regulations” means (a) the federal regulations contained in Subpart B
(“Treasury/Reserve Automated Debt Entry System (TRADES)”) governing book-entry securities consisting of U.S. Treasury bonds, notes and bills and Subpart D (“Additional Provisions”) of 31 C.F.R. Part 357, 31 C.F.R.
§ 357.2, § 357.10 through § 357.14 and § 357.41 through § 357.44 and (b) to the extent substantially identical to the federal regulations referred to in clause (a) above (as in effect from time to time), the federal
regulations governing other book-entry securities. 
  
 AGREEMENT

  
 NOW, THEREFORE, in consideration of the premises herein
contained, and in order to induce the Initial Purchasers to purchase the Notes, the Pledgor hereby agrees with the Trustee, for the benefit of the Trustee and for the ratable benefit of the Holders of the Notes, as follows: 
  
 SECTION 1. Pledge and Grant of Security Interest. The Pledgor hereby
pledges and grants to the Trustee, for its benefit and for the ratable benefit of the Holders of the Notes, a security interest in and continuing lien on all of the Pledgor’s right, title and interest in and to the property set out in
paragraphs (a) through (d) below (in each case, whether now owned or hereafter acquired or created by the Pledgor, wherever located and whether now or hereafter existing or arising and whether consisting of security accounts, securities (including
United States Treasury securities), security entitlements, financial assets and other investment property, deposit accounts, payment intangibles and other general intangibles or any other property) (hereinafter collectively referred to as the
“Collateral”): 
  
 (a) the Pledged Financial
Assets and the certificates, if any, representing the Pledged Financial Assets, and all dividends, interest, money (as defined in the UCC (for the avoidance of doubt)), instruments and other property from time to time received, receivable or
otherwise distributed or distributable in respect of or in exchange for any or all of such Pledged Financial Assets; 
  
 (b) the Pledged Account and all security entitlements with respect thereto, all Pledged Security Entitlements with respect to all Pledged Financial Assets
from time to time 

  

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credited, or required to be credited to the Pledged Account, any and all securities accounts in which the Pledged Security Entitlements are carried, and all
dividends, interest, cash, instruments and other property from time to time received, receivable or otherwise distributed or distributable in respect of or in exchange for any or all of such Pledged Security Entitlements; 
  
 (c) all other securities, securities entitlements and other financial assets
hereafter acquired by the Pledgor pursuant to Article 12 of the Indenture; and 
  
 (d) all proceeds of any and all of the Collateral (including, without limitation, proceeds that constitute property of the types described in clauses (a), (b) and (c) of this Section 1), all investments of the
Collateral and, to the extent not otherwise included, all payments in respect of insurance (whether or not the Trustee is the loss payee thereof) payable by reasons of loss or damage or any indemnity, warranty or guaranty, or otherwise and all cash
proceeds, in each case with respect to the Collateral. 
  
 SECTION
2. Security for Obligations. This Pledge Agreement secures, and the Collateral is collateral security for, the prompt and complete payment and performance when due (whether at stated maturity, by acceleration or otherwise) of all the
Obligations of the Pledgor, whether for principal, interest, Liquidated Damages, fees or otherwise, now or hereafter existing, under this Pledge Agreement, the Notes or the Indenture (all such obligations being the “Secured
Obligations”). 
  
 SECTION 3. Maintaining the Pledged
Account. So long as any Secured Obligation shall remain outstanding: 
  
 (a) The Pledgor will maintain separately the Pledged Account with the Account Holder. 
  
 (b) It shall be a term and condition of the Pledge Agreement, notwithstanding any term or condition to the contrary in any other agreement relating to the
Pledged Account, and except as otherwise provided by the provisions of Section 5 and Section 18 hereof, that no funds shall be paid or released to or for the account of, or withdrawn by or for the account of, the Pledgor or any other Person from the
Pledged Account except as expressly provided in this Pledge Agreement. 
  
 The Pledged Account shall be subject to such applicable laws, and such applicable regulations of the Board of Governors of the Federal Reserve System and of any other appropriate banking or governmental authority, as may now or hereafter be
in effect. 
  
 SECTION 4. Delivery of Collateral. (a) All
certificates or instruments representing or evidencing the Pledged Financial Assets or the Pledged Security Entitlements shall be delivered to and held by or on behalf of the Trustee pursuant hereto and shall be in suitable form for transfer by
delivery, or shall be accompanied by duly executed instruments of transfer or assignment in blank, all in form and substance satisfactory to the Trustee. The Trustee shall have the right, at any time in its discretion and without notice to the
Pledgor, to transfer to or to register in the name of the Trustee or any of its nominees any or all of the Collateral. In addition, the Trustee shall have the right at any time to exchange certificates or instruments representing or evidencing any
or all of the Collateral for certificates or instruments 

  

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of smaller or larger denominations. Also, the Trustee shall have the right at any time to convert Collateral consisting of financial assets credited to the
Pledged Account to Collateral consisting of financial assets held directly by the Trustee, and to convert Collateral consisting of financial assets held directly by the Trustee to Collateral consisting of financial assets credited to the Pledged
Account. 
  
 (b) With respect to any Collateral in which the
Pledgor has any right, title or interest and that constitutes an uncertificated security, the Pledgor shall cause the issuer thereof either (i) to register the Trustee as the registered owner of such security or (ii) to agree in writing with the
Pledgor and the Trustee that such issuer will comply with instructions with respect to such security originated by the Trustee without further consent of the Pledgor, such agreement to be in form and substance satisfactory to the Trustee.

  
 (c) With respect to any Collateral in which the Pledgor has
any right, title or interest and that constitutes a security entitlement, the Pledgor shall cause the securities intermediary with respect to such security entitlement either (i) to identify in its records the Trustee as the entitlement holder of
such security entitlement against such securities intermediary or (ii) to agree in writing with the Pledgor and the Trustee that such securities intermediary will comply with entitlement orders (that is, notifications communicated to such securities
intermediary directing transfer or redemption of the financial asset to which the Pledgor has a security entitlement) originated by the Trustee without further consent of the Pledgor, such agreement to be in substantially the form of Annex A
hereto or otherwise in form and substance satisfactory to the Trustee. 
  
 (d) With respect to any Collateral that constitutes a securities account, the Pledgor will comply with subsection (c) of this Section 4 with respect to all security entitlements carried in such securities account. 
  
 (e) Prior to or concurrently with the execution and delivery hereof and prior
to the transfer to the Trustee of the Pledged Security Entitlements, as provided in subsections (a) through (c) of this Section 4, the Trustee shall establish the Pledged Account with the Account Holder. Upon transfer of the Pledged Financial Assets
to the Trustee, as confirmed to the Trustee by the securities intermediary, the Trustee shall make appropriate book entries indicating that the Pledged Financial Assets have been credited to and are held in the Pledged Account. Subject to the other
terms and conditions of this Pledge Agreement, all funds or other property held by the Trustee pursuant to this Pledge Agreement shall be held in the Pledged Account subject (except as expressly provided in Sections 5(a), (b) and (c) hereof) to the
exclusive dominion and control of the Trustee and exclusively for the benefit of the Trustee and for the ratable benefit of the Holders of the Notes and segregated from all other funds or other property otherwise held by the Trustee. 
  
 (f) All Collateral shall be retained in the appropriate account pending
disbursement pursuant to the terms hereof. 
  
 (g) Concurrently
with the execution and delivery of this Pledge Agreement, the Trustee shall deliver to the Pledgor a duly executed Control Agreement (the “Control Agreement”), in the form of Annex A hereto. 
  

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 SECTION 5. Disbursements. (a) Three business days prior to the due date of any of the first six
scheduled interest payments on the Notes, the Pledgor may, pursuant to written instructions given by the Pledgor to the Trustee (an “Issuer Order”), direct the Trustee to release from the Pledged Account and pay to the Holders of
the Notes proceeds to provide for payment, in whole or in part, of such interest then due on the Notes. Upon receipt of an Issuer Order, the Trustee will (i) issue a Payment Order (as defined in the Control Agreement) to the Account Holder for the
release from the Pledged Account of such funds to the Trustee in accordance with such Issuer Order and (ii) pay such funds to the Holders of the Notes in accordance with the Indenture and the Notes. In the event that the funds released from the
Pledged Account on any interest payment date are not sufficient to pay in full the interest due on the Notes on such interest payment date (a “Shortfall”), nothing in this Section 5 shall relieve the Pledgor of its obligations under
the Notes and the Indenture to pay such Shortfall to the Holders of the Notes on such interest payment date; provided, however, that no such Shortfall shall be paid from proceeds of the Collateral unless such proceeds constitute a
Surplus (as defined below). Furthermore, nothing in this Pledge Agreement shall relieve the Pledgor of its obligations under the Notes and the Indenture to pay Liquidated Damages, if any. In the event that the funds available for release from the
Pledged Account on any interest payment date exceed the interest due on the Notes on such interest payment date (a “Surplus”), such Surplus shall be retained in the Pledged Account and may be applied to the next Shortfall(s), if
any. Nothing in this Section 5 shall affect the Trustee’s rights to apply the Collateral to the payments of amounts due on the Notes upon acceleration thereof. 
  
 (b) If the Pledgor makes any of the first six scheduled interest payments on the Notes or portion of such an interest
payment from a source of funds other than the Pledged Account (“Pledgor Funds”), the Pledgor may, after payment in full of such interest payment, direct the Trustee pursuant to an Issuer Order to issue a Payment Order (as defined in
the Control Agreement) to the Account Holder for the release to the Pledgor or to another party at the direction of the Pledgor (the “Pledgor’s Designee”) proceeds from the Pledged Account in an amount less than or equal to the
amount of Pledgor Funds applied to such interest payment; provided, however, that the foregoing shall not apply in the event that such payment of Pledgor Funds is made in order to compensate for any Shortfall. Upon receipt by the
Trustee of such Issuer Order and provided the Trustee has received such interest payment, the Trustee shall direct the Account Holder pursuant to a Payment Order to pay over to the Pledgor or the Pledgor’s Designee, as the case may be, the
requested amount from proceeds in the Pledged Account as soon as practicable. 
  
 (c) At least three Business Days prior to the due date of each of the first six scheduled interest payments on the Notes, the Pledgor shall give the Trustee notice (by Issuer Order) as to whether such interest payment
will be made pursuant to Section 5(a) or 5(b) above and the respective amounts of interest that will be paid from the Pledged Account and from Pledgor Funds. Any Pledgor Funds to be used to make any interest payment shall be delivered to the
Trustee, in immediately available funds, prior to 10:00 a.m. (New York City time) on such interest payment date. If no such notice is given or such Pledgor Funds have not been so delivered, the Trustee will act pursuant to Section 5(a) above as if
it had received an Issuer Order pursuant thereto for the payment of the interest then due from the Pledged Account. 
  

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 (d) The Trustee shall instruct the Account Holder to liquidate Collateral in the Pledged Account
(pursuant to written instructions from the Pledgor) in order to make any of the scheduled payments of interest on the Notes, unless there are sufficient funds in the Pledged Account on such interest payment date. The Trustee shall be entitled to
instruct the Account Holder to sell any Collateral as contemplated hereunder prior to the maturity of such Collateral and shall not be responsible for any costs and expenses of such sale. 
  
 (e) Nothing contained in this Pledge Agreement shall (i) afford the Pledgor any right to issue entitlement orders with
respect to any of the Pledged Security Entitlements or any securities account in which any such security entitlement may be carried, or otherwise afford the Pledgor control of any Pledged Security Entitlement or (ii) otherwise give rise to any
rights of the Pledgor with respect to the Pledged Financial Assets or any securities account in which any such security entitlement may be carried, other than the Pledgor’s rights under this Pledge Agreement as the beneficial owner of
collateral pledged to and subject to the exclusive dominion and control (except as expressly provided in Sections 5(a) and (b) hereof) of the Trustee in its capacity as such (and not as a securities intermediary) before the payment in full, when
due, of the first six scheduled interest payments on the Notes. The Pledgor acknowledges, confirms and agrees that the Trustee is an entitlement holder of the Pledged Security Entitlements solely as Trustee for the Holders of the Notes and not as a
securities intermediary. 
  
 SECTION 6. Investing of Amounts in
the Pledged Account. If requested and as directed in writing by the Pledgor, the Trustee will, subject to the provisions of Sections 3, 5 and 13 of this Pledge Agreement, from time to time, instruct the Account Holder to invest interest paid on
the Pledged Financial Assets and reinvest other proceeds of any Pledged Financial Assets that may mature or be sold, in each case, in (i) identified United States Treasury securities or (ii) selected shares of a money market fund registered under
the Investment Company Act of 1940, as amended, the portfolio of which consists of United States Treasury securities, in each case credited to the Pledged Account. For tax reporting and withholding purposes, all income earned on investments held by
the Trustee shall be allocated to the Pledgor and, within ten days after the date of this Pledge Agreement, the Pledgor shall provide such tax reporting documents to the Trustee as the Trustee may request. 
  
 SECTION 7. Representations and Warranties. The Pledgor hereby
represents and warrants that: 
  
 (a) This Pledge Agreement has
been duly authorized, validly executed and delivered by the Pledgor and (assuming the due authorization and valid execution and delivery of this Pledge Agreement by the Trustee and enforceability of the Pledge Agreement against the Trustee in
accordance with its terms) constitutes a valid and binding agreement of the Pledgor, enforceable against the Pledgor in accordance with its terms, except as (i) the enforceability hereof may be limited by bankruptcy, insolvency, fraudulent
conveyance, preference, reorganization, moratorium or similar laws now or hereafter in effect relating to or affecting creditors’ rights or remedies generally, (ii) the availability of equitable remedies may be limited by equitable principles
of general applicability, (iii) the exculpation provisions and rights to indemnification hereunder may be limited by U.S. federal and state securities laws and public policy considerations and (iv) the waiver of rights and defenses contained in
Section 13(d), Section 19(h) and Section 19(l) hereof may be limited by applicable law. 
  

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 (b) The Pledgor’s exact legal name (as defined in Section 9-503(a) of the UCC) is SERENA Software,
Inc. The Pledgor is located (within the meaning of Section 9-307 of the UCC) in the State of Delaware and has its chief executive office in the State of California. 
  
 (c) The Pledgor is the legal and beneficial owner of the Collateral free and clear of any Lien, claim, option or right of
others (except for the security interests created by this Pledge Agreement and any Liens permitted under the Indenture). No effective financing statement or instrument similar in effect covering all or any part of the Collateral or listing the
Pledgor or any trade name of the Pledgor with respect to all or any part of the Collateral is on file in any public or recording office, other than the financing statements filed pursuant to this Pledge Agreement. 
  
 (d) All filings and other actions (including, without limitation, (A) actions
necessary to obtain control of the Collateral as provided in Sections 9-104, 9-105, 9-106 and 9-107 of the UCC and (B) actions necessary to perfect the Trustee’s security interest with respect to the Collateral evidenced by a certificate of
ownership) necessary to perfect the security interest in the Collateral created under this Pledge Agreement have been duly made or taken and are in full force and effect, and this Pledge Agreement creates in favor of the Trustee for its benefit and
the ratable benefit of the Holders of the Notes a valid and, together with such filings and other actions, a perfected first priority security interest in the Collateral, securing the payment of the Secured Obligations. 
  
 (e) The execution and delivery by the Pledgor of, and the performance by the
Pledgor of its obligations under, this Pledge Agreement will not contravene any provision of applicable law or the Certificate of Incorporation of the Pledgor or any material agreement or other material instrument binding upon the Pledgor or any
judgment, order or decree of any governmental body, agency or court having jurisdiction over the Pledgor, or result in the creation or imposition of any Lien on any assets of the Pledgor, except for the security interests granted under this Pledge
Agreement. 
  
 (f) No consent of any other person and no approval,
authorization, order of, action by, notice to, filing or qualification with, any governmental authority, regulatory body, agency or other third party is required for (i) the grant by the Pledgor of the pledge and security interest granted under this
Pledge Agreement, (ii) the execution or delivery by the Pledgor of, or the performance by the Pledgor of its obligations under, this Pledge Agreement, (iii) the perfection or maintenance of the pledge and security interest created hereunder
(including the first priority nature of such pledge or security interest), except for the filing of financing and continuation statements under the UCC, which financing statements have been delivered to the Trustee and which, when filed, shall be in
full force and effect, or (iv) for the exercise by the Trustee of its voting or other rights provided for in this Pledge Agreement or the remedies in respect of the Collateral pursuant to this Pledge Agreement, except as may be required in
connection with the disposition of any portion of the Collateral by laws affecting the offering and sale of securities generally. 
  
 (g) There are no legal or governmental proceedings pending or threatened to which the Pledgor is a party or to which any of the properties of the Pledgor
is subject that would 

  

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materially adversely affect the power or ability of the Pledgor to perform its obligations under this Pledge Agreement or to consummate the transactions
contemplated hereby. 
  
 (h) The pledge of the Collateral pursuant
to this Pledge Agreement is not prohibited by law or governmental regulation (including, without limitation, Regulations T, U and X of the Board of Governors of the Federal Reserve System) applicable to the Pledgor. 
  
 (i) No Event of Default (as defined below) exists. 
  
 (j) The jurisdiction (for purposes of Section 8-110(e) of the UCC) of the
securities intermediary that maintains the Pledged Account and all securities accounts carrying the Pledged Securities Entitlements is New York. 
  
 SECTION 8. Further Assurances. (a) The Pledgor agrees that from time to time, at the expense of the Pledgor, the Pledgor will promptly execute and
deliver all further instruments and documents, and take all further action, that may be necessary or desirable, and that the Trustee may reasonably request, in order to perfect and protect any pledge or security interest granted or purported to be
granted hereunder or to enable the Trustee to exercise and enforce its rights and remedies hereunder with respect to any Collateral. Without limiting the generality of the foregoing, the Pledgor will: (i) if any Collateral shall be evidenced by a
promissory note or other instrument, deliver and pledge to the Trustee hereunder such note or instrument, duly endorsed and accompanied by duly executed instruments of transfer or assignment, all in form and substance satisfactory to the Trustee;
(ii) execute and file such financing or continuation statements, or amendments thereto, and such other instruments or notices, as may be necessary or desirable, or as the Trustee may reasonably request, in order to perfect and preserve the pledge
and security interest granted or purported to be granted hereby; (iii) deliver and pledge to the Trustee for its benefit and the ratable benefit of the Holders of the Notes certificates representing Collateral that constitutes certificated
securities, accompanied by undated stock or bond powers executed in blank; and (iv) deliver to the Trustee evidence that all other action that the Trustee may deem reasonably necessary or desirable in order to perfect and protect the security
interest created by the Pledgor under this Pledge Agreement has been taken. 
  
 (b) The Pledgor hereby authorizes the Trustee to file one or more financing or continuation statements, and amendments thereto, with respect to the Collateral, in each case without the signature of the Pledgor, and
regardless of whether any particular asset described in such financing statements falls within the scope of the UCC. Such financing statements may describe the Collateral by reference to an attached photocopy or other reproduction of this Pledge
Agreement, or in any manner reasonably similar in scope to the description of the Collateral provided in Section 1, as determined by the Trustee. The Pledgor ratifies its authorization for the Trustee to have filed such financing statements,
continuation statements or amendments filed prior to the date hereof. 
  
 (c) The Pledgor will furnish to the Trustee from time to time statements and schedules further identifying and describing the Collateral and such other reports in connection with the Collateral as the Trustee may reasonably request, all in
reasonable detail. 
  

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 (d) The Pledgor will promptly pay all reasonable costs and expenses incurred in connection with any of
the foregoing within 45 days of receipt of an invoice therefor. The Pledgor also agrees, whether or not requested by the Trustee, to take all actions that are necessary to perfect or continue the perfection of, or to protect the first priority of,
the Trustee’s security interest in and to the Collateral, including the filing of all necessary financing and continuation statements, and to protect the Collateral against the rights, claims or interests of third persons (other than any such
rights, claims or interests created by or arising through the Trustee). 
  
 SECTION 9. Covenants. The Pledgor covenants and agrees with the Trustee and the Holders of the Notes that from and after the date of this Pledge Agreement until the earlier of payment in full in cash of (x) each of the first six
scheduled interest payments on the Notes when due under the terms of the Indenture or (y) all obligations due and owing under the Indenture and the Notes in the event such obligations become due and payable prior to the payment of the first six
scheduled interest payments on the Notes that: 
  
 (a) except as
permitted under the Indenture, (A) it will not (and will not purport to) sell, assign or otherwise dispose of, or grant any option or warrant with respect to, any of the Collateral or its beneficial interest therein, and (B) it will not create or
suffer to exist any Lien or other adverse interest upon or with respect to any of the Collateral or its beneficial interest therein (except for the security interests granted under this Pledge Agreement); 
  
 (b) except as permitted under the Indenture, it will not (A) enter into any
agreement or understanding that restricts or inhibits or purports to restrict or inhibit the Trustee’s rights or remedies hereunder, including, without limitation, the Trustee’s right to sell or otherwise dispose of the Collateral or (B)
fail to pay or discharge any tax, assessment or levy of any nature with respect to its beneficial interest in the Collateral not later than five days prior to the date of any proposed sale under any judgment, writ or warrant of attachment with
respect to such beneficial interest; 
  
 (c) it will not change
its name, type of organization, jurisdiction of organization, organizational identification number or location from those set forth in Section 7(b) hereof without first giving at least 10 days’ prior written notice to the Trustee and taking all
action required by the Trustee for the purpose of perfecting or protecting the security interest granted by this Pledge Agreement; and 
  
 (d) it will, and will cause the Trustee and the Account Holder to, execute and deliver on or prior to any Date of Delivery (as defined in Section 2(b) of
the Purchase Agreement) a supplement to this Pledge Agreement, reasonably satisfactory to the Initial Purchasers, providing for the pledge of additional Collateral to secure all Obligations in respect of the Option Notes. 
  
 SECTION 10. Power of Attorney. In addition to all of the powers
granted to the Trustee pursuant to the Indenture, the Pledgor hereby irrevocably appoints the Trustee as the Pledgor’s attorney-in-fact (with full power of substitution), with full authority in the place and stead of the Pledgor and in the name
of the Pledgor or otherwise, from time to time in the Trustee’s discretion after the occurrence and during the continuance of an Event of Default, to 

  

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take any action and to execute any instrument that is necessary or advisable or as the Trustee may deem necessary or advisable to accomplish the purposes of
this Pledge Agreement, including, without limitation: 
  
 (a) to
ask for, demand, collect, sue for, recover, compromise, receive and give acquittance and receipts for moneys due and to become due under or in respect of any of the Collateral, 
  
 (b) to receive, indorse and collect any drafts or other instruments, documents and chattel paper, in connection with clause
(a) above, 
  
 (c) to file any claims or take any action or
institute any proceedings that the Trustee may deem necessary or desirable for the collection of any of the Collateral or otherwise to enforce the rights of the Trustee with respect to any of the Collateral, and 
  
 (d) to pay or discharge taxes or Liens levied or placed upon the Collateral
that the Pledgor has failed to pay or discharge in accordance herewith, the legality or validity thereof and the amounts necessary to discharge the same to be determined by the Trustee in its sole reasonable discretion, and such payments made by the
Trustee to become part of the Obligations of the Pledgor to the Trustee, due and payable immediately upon demand; 
  
 provided, however, that the Trustee shall have no obligation to perform any of the foregoing actions. The Trustee’s authority under this Section 10
shall include, without limitation, the authority to endorse and negotiate any checks or instruments representing proceeds of Collateral in the name of the Pledgor, execute and give receipt for any certificate of ownership or any document
constituting Collateral, transfer title to any item of Collateral, or any other documents deemed necessary or appropriate by the Trustee to preserve, protect or perfect the security interest in the Collateral granted hereunder and to file the same,
prepare, file and sign the Pledgor’s name on any notice of Lien, and to take any other actions arising from or incident to the powers granted to the Trustee in this Pledge Agreement. This power of attorney is coupled with an interest and is
irrevocable by the Pledgor. 
  
 If the Pledgor fails to perform
any agreement contained herein, the Trustee may, but without obligation to do so and without notice, itself perform, or cause performance of, such agreement, and the expenses of the Trustee incurred in connection therewith shall be payable by the
Pledgor under Section 12. 
  
 SECTION 11. No Assumption of
Duties; Reasonable Care. The powers conferred on the Trustee hereunder are solely to protect the security interest of the Trustee for its benefit and the ratable benefit of the Holders of the Notes in the Collateral and shall not impose any duty
on the Trustee to exercise any such powers. Except for the safe custody of any Collateral in its possession and the accounting for moneys actually received by it hereunder, the Trustee shall have no duty as to any Collateral as to (i) ascertaining
or taking action with respect to calls, conversions, exchanges, maturities, tenders or other matters relative to any Collateral, whether or not the Trustee has or is deemed to have knowledge of such matters, (ii) taking of any necessary steps to
preserve rights against any parties or any other rights pertaining to any Collateral or (c) investing or reinvesting any of the Collateral or any loss on any investment. The 

  

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Trustee shall be deemed to have exercised reasonable care in the custody and preservation of any Collateral in its possession if such Collateral is accorded
treatment substantially equal to that which it accords its own property. The Trustee shall be entitled to all the rights, benefits, privileges and immunities accorded to it under the Indenture. 
  
 SECTION 12. Indemnity and Expenses. (a) The Pledgor agrees to
indemnify, defend and save and hold harmless the Trustee, and each Holder of Notes and their respective officers, directors, employees, agents and advisors (each, an “Indemnified Party”) from and against, and shall pay on demand,
any and all claims, damages, losses, liabilities and expenses (including, without limitation, reasonable fees and expenses of counsel) that may be incurred by or asserted or awarded against any Indemnified Party, in each case arising out of or in
connection with or resulting from this Pledge Agreement (including, without limitation, enforcement of this Pledge Agreement), except to the extent such claim, damage, loss, liability or expense is found in a final, non-appealable judgment by a
court of competent jurisdiction to have resulted from such Indemnified Party’s gross negligence or willful misconduct. 
  
 (b) The Pledgor will, within five business days after demand, pay to the Trustee the amount of any and all reasonable fees and expenses, including,
without limitation, the reasonable fees and expenses of its counsel and of any experts and agents, that the Trustee may incur in connection with (i) the review, negotiation and administration of this Pledge Agreement, (ii) the custody or
preservation of, or the sale of, collection from or other realization upon, any of the Collateral, (iii) the exercise or enforcement of any of the rights of the Trustee or the Holders of the Notes hereunder or (iv) the failure by the Pledgor to
perform or observe any of the provisions hereof. 
  
 SECTION 13.
Remedies. If any Event of Default under the Indenture (including, without limitation, any default hereunder constituting an Event of Default (any such Event of Default being referred to in this Pledge Agreement as an “Event of
Default”)) shall have occurred and be continuing and payments on the Notes shall have been accelerated in accordance with the provisions of the Indenture: 
  
 (a) The Trustee and the Holders of the Notes may exercise in respect of the Collateral, in addition to all other rights and
remedies given by law or by this Pledge Agreement or the Indenture, all of the rights and remedies of a secured party under the UCC (whether or not the UCC applies to the affected Collateral) and also may: (i) require the Pledgor to, and the Pledgor
hereby agrees that it will at its expense and upon request of the Trustee forthwith, assemble all or part of the Collateral as directed by the Trustee and make it available to the Trustee at a place and time to be designated by the Trustee that is
reasonably convenient to both parties and (ii) without notice except as specified below, sell the Collateral or any part thereof in one or more parcels at any broker’s board or at public or private sale, in one or more sales or lots, at any of
the Trustee’s offices or elsewhere, for cash, on credit or for future delivery, and upon such other terms as the Trustee may deem commercially reasonable. The Pledgor agrees that, to the extent notice of sale shall be required by law, at least
10 days’ notice to the Pledgor of the time and place of any public sale or the time after which any private sale is to be made shall constitute reasonable notification. The Trustee shall not be obligated to make any sale of Collateral
regardless of notice of sale having been given. The Trustee may adjourn any public or private sale from time to time by announcement at the time and place fixed therefor, and such 

  

 11 








 
sale may, without further notice, be made at the time and place to which it was so adjourned. The purchaser of any or all Collateral so sold shall thereafter
hold the same absolutely, free from any claim, encumbrance or right of any kind whatsoever created by or through the Pledgor. Any sale of the Collateral conducted in conformity with reasonable commercial practices of banks, insurance companies,
commercial finance companies, or other financial institutions disposing of property similar to the Collateral shall be deemed to be commercially reasonable. The Trustee or any Holder of Notes may, in its own name or in the name of a designee or
nominee, buy any of the Collateral at any public sale and, if permitted by applicable law, at any private sale. All expenses (including court costs and reasonable attorneys’ fees, expenses and disbursements) of, or incident to, the enforcement
of any of the provisions hereof shall be recoverable from the proceeds of the sale or other disposition of the Collateral. 
  
 (b) Any cash held by or on behalf of the Trustee and all cash proceeds received by or on behalf of the Trustee in respect of any sale of, collection from,
or other realization upon all or any part of the Collateral shall (after payment of any amounts payable to the Trustee pursuant to Section 12(b) of this Pledge Agreement) be promptly released by the Trustee for payment to the Holders of the Notes
and be applied first to, any accrued and unpaid interest on the Notes, second, to the repayment of the principal amount of the Notes and Liquidated Damages (if any) on the Notes, and third, to the extent available, against the
remaining Secured Obligations. Any surplus of such cash or cash proceeds held by or on behalf of the Trustee and remaining after payment in full of all the Secured Obligations shall be paid over to the Pledgor or to whomsoever may be lawfully
entitled to receive such surplus. 
  
 (c) The Trustee may, without
notice to the Pledgor except as required by law and at any time or from time to time, charge, set–off and otherwise apply all or any part of the Collateral against the Secured Obligations or any part thereof. 
  
 (d) The Pledgor agrees to (i) provide the Trustee with such information as
may be necessary, or in the opinion of the Trustee, advisable to enable the Trustee to effect the sale of the Collateral and (ii) use its reasonable best efforts to do or cause to be done all such other acts and things as may be necessary to make
such sale or sales of all or any portion of the Collateral pursuant to this Section 13 valid and binding and in compliance with any and all other applicable requirements of law. The Pledgor further agrees that a breach of any of the covenants
contained in this Section 13 will cause irreparable injury to the Trustee and the Holders of the Notes, that the Trustee and the Holders of the Notes have no adequate remedy at law in respect of such breach and, as a consequence, that each and every
covenant contained in this Section 13 shall be specifically enforceable against the Pledgor, and the Pledgor hereby waives and agrees not to assert any defenses against an action for specific performance of such covenants except for a defense that
no Event of Default has occurred and is continuing. 
  
 SECTION
14. Security Interest Absolute. This Pledge Agreement shall continue to be effective or be reinstated, as the case may be, if at any time any payment of any of the Secured Obligations is rescinded or must otherwise be returned by the Trustee
or any Holder of the Notes or by any other Person upon the insolvency, bankruptcy or reorganization of the Pledgor or otherwise, all as though such payment had not been made. 
  

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 SECTION 15. Amendments, Waivers and Consents. No amendment or waiver of any provision of this
Pledge Agreement, and no consent to any departure by the Pledgor from any provision of this Pledge Agreement, shall in any event be effective unless the same shall be in writing and signed by the Trustee and the Pledgor, and then such waiver or
consent shall be effective only in the specific instance and for the specific purpose for which given. No failure on the part of the Trustee or any Holder of the Notes to exercise, and no delay in exercising any right hereunder, shall operate as a
waiver thereof; nor shall any single or partial exercise of any such right preclude any other or further exercise thereof or the exercise of any other right. 
  
 SECTION 16. Notices. Any notice or communication given hereunder shall be sufficiently given if in writing and delivered in person or mailed by
first class mail, commercial courier service or telecopier communication, addressed as follows; or, as to any party, at such other address as shall be designated by such party in a written notice to the other parties: 
  
 if to the Pledgor: 
  
 SERENA Software, Inc. 
 2755 Campus Drive 
 3rd Floor 
 San Mateo, California 94403 
 Fax: (650)
522-6600 
 Attention: General Counsel 
  
 with a copy to: 
  
 Wilson Sonsini Goodrich & Rosati 
 650
Page Mill Road 
 Palo Alto, California 94304 
 Facsimile No. (650) 493-6811 
 Attention: John A. Fore 
  
 if to the Trustee: 
  
 U.S. Bank National Association 
 633 West Fifth Street, 24th Floor 
 Los Angeles, California 90071 
 Fax: (213) 615-6197 
 Attention: Paula Oswald 
  
 All such notices and other communications shall, when mailed, delivered or telecopied, respectively, be effective when deposited in the
mails, delivered or telecopied, respectively, addressed as aforesaid. 
  
 SECTION 17. Continuing Security Interest. This Pledge Agreement shall create a continuing security interest in the Collateral and (a) shall, unless otherwise provided in this Pledge Agreement, remain in full force and effect until
the payment in full in cash of the Secured Obligations, (b) be binding upon the Pledgor, its successors and assigns and (c) inure, together 

  

 13 








 
with the rights and remedies of the Trustee hereunder, to the benefit of the Trustee and the Holders of the Notes and their respective successors,
transferees and assigns. 
  
 SECTION 18. Termination. This
Pledge Agreement (other than the Pledgor’s obligations under Section 12 hereof) shall terminate upon the earlier of (i) the redemption of the Notes in whole, (ii) the payment in full of each of the first six scheduled interest payments on the
Notes when due, or (iii) the discharge of the Indenture. Upon any such termination, without any necessary action on the part of the Pledgor, (i) the Control Agreement(s) will terminate and control of the Pledged Account and the Pledged Security
Entitlements shall revert to the Pledgor, (ii) the Trustee shall promptly obtain from the Account Holder and deliver to the Pledgor all certificates and instruments representing any portion of the Pledged Financial Assets constituting certificated
securities and (iii) the Trustee shall no longer have any rights in any of the Collateral. 
  
 SECTION 19. Miscellaneous Provisions. 
  
 (a) No Adverse Interpretation of Other Agreements. This Pledge Agreement may not be used to interpret another pledge, security or debt agreement of the Pledgor or any subsidiary thereof. No such pledge,
security or debt agreement (other than the Indenture) may be used to interpret this Pledge Agreement. 
  
 (b) Severability. The provisions of this Pledge Agreement are severable, and if any clause or provision shall be held invalid, illegal or
unenforceable in whole or in part in any jurisdiction, then such invalidity or unenforceability shall affect in that jurisdiction only such clause or provision, or part thereof, and shall not in any manner affect such clause or provision in any
other jurisdiction or any other clause or provision of this Pledge Agreement in any jurisdiction. 
  
 (c) Headings. The headings in this Pledge Agreement have been inserted for convenience of reference only, are not to be considered a part
hereof and shall in no way modify or restrict any of the terms or provisions hereof. 
  
 (d) Counterpart Originals. This Pledge Agreement may be signed in two or more counterparts, each of which shall be deemed an original, but all of which shall together constitute one and the same
agreement. Delivery of an executed counterpart of a signature page to this Pledge Agreement by telecopier shall be effective as delivery of an original executed counterpart of this Pledge Agreement. 
  
 (e) Benefits of Pledge Agreement. Nothing in this Pledge
Agreement, express or implied, shall give to any person, other than the parties hereto and their successors hereunder, and the Holders of the Notes and the Account Holder, any benefit or any legal or equitable right, remedy or claim under this
Pledge Agreement. 
  
 (f) Interpretation of
Agreement. To the extent a term or provision of this Pledge Agreement conflicts with the Indenture, the Indenture shall control with respect to the subject matter of such term or provision. Acceptance of or acquiescence in a course of
performance rendered under this Pledge Agreement shall not be relevant to determine the meaning of this Pledge Agreement even though the accepting or acquiescing party had knowledge of the nature of the performance and opportunity for objection.

  

 14 








 (g) Survival of Representations and Covenants. All representations, warranties and
covenants of the Pledgor contained herein shall survive the execution and delivery of this Pledge Agreement, and shall terminate only upon the termination of this Pledge Agreement, except as otherwise specified in such representations, warranties
and covenants. 
  
 (h) Waivers. The Pledgor waives
presentment and demand for payment of any of the Obligations, protest and notice of dishonor or default with respect to any of the Obligations, and all other notices to which the Pledgor might otherwise be entitled, except as otherwise expressly
provided herein or in the Indenture. 
  
 (i) Authority of
the Trustee. (i) The Trustee shall have and be entitled to exercise all powers hereunder that are specifically granted to the Trustee by the terms hereof, together with such powers as are reasonably incident thereto. The Trustee may perform
any of its duties hereunder or in connection with the Collateral by or through agents or employees and shall be entitled to retain counsel and to act in reliance upon the advice of counsel concerning all such matters. Except as otherwise expressly
provided in this Pledge Agreement or the Indenture, neither the Trustee nor any director, officer, employee, attorney or agent of the Trustee shall be liable to the Pledgor for any action taken or omitted to be taken by the Trustee, in its capacity
as Trustee, hereunder, except for its own bad faith, gross negligence or willful misconduct, and the Trustee shall not be responsible for the validity, effectiveness or sufficiency hereof or of any document or security furnished pursuant hereto. The
Trustee and its directors, officers, employees, attorneys and agents shall be entitled to rely on any communication, instrument or document believed by it or them to be genuine and correct and to have been signed or sent by the proper person or
persons. 
  
 (ii) The Pledgor acknowledges that
the rights and responsibilities of the Trustee under this Pledge Agreement with respect to any action taken by the Trustee or the exercise or non-exercise by the Trustee of any option, right, request, judgment or other right or remedy provided for
herein or resulting or arising out of this Pledge Agreement shall, as between the Trustee and the Holders of the Notes, be governed by the Indenture and by such other agreements with respect thereto as may exist from time to time among them, but, as
between the Trustee and the Pledgor, the Trustee shall be conclusively presumed to be acting as agent for the Holders of the Notes with full and valid authority so to act or refrain from acting, and the Pledgor shall not be obligated or entitled to
make any inquiry respecting such authority. 
  
 (j) Final
Expression. This Pledge Agreement, together with the Indenture and any other agreement executed in connection herewith, is intended by the parties as a final expression of this Pledge Agreement and is intended as a complete and exclusive
statement of the terms and conditions thereof. 
  
 (k)
Rights of Holders of the Notes. No Holder of Notes shall have any independent rights hereunder other than those rights granted to individual Holders of the Notes pursuant to Section 6.06 of the Indenture; provided that nothing
in this subsection shall limit any rights granted to the Trustee under the Notes or the Indenture. 
  

 15 








 (l) Governing Law; Submission to Jurisdiction; Waiver of Jury Trial; Waiver of Damages. (i)
This Pledge Agreement shall be governed by, and construed in accordance with, the laws of the state of New York. 
  
 (ii) The Pledgor agrees that the Trustee shall, in its capacity as trustee or in the name and on behalf of any Holder of Notes, have the
right, to the extent permitted by applicable law, to proceed against the Pledgor or the Collateral in a court in any location reasonably selected in good faith (and having personal or in rem jurisdiction over the Pledgor or the Collateral, as the
case may be) to enable the Trustee to realize on the Collateral, or to enforce a judgment or other court order entered in favor of the Trustee. The Pledgor agrees that it will not assert any counterclaims, setoffs or crossclaims in any proceeding
brought by the Trustee to realize on such property or to enforce a judgment or other court order in favor of the Trustee, except for such counterclaims, setoffs or crossclaims which, if not asserted in any such proceeding, could not otherwise be
brought or asserted. The Pledgor waives any objection that it may have to the location of the court in the city of New York once the Trustee has commenced a proceeding described in this paragraph including, without limitation, any objection to the
laying of venue or based on the grounds of forum non conveniens. 
  
 (iii) The Pledgor agrees that neither any Holder of Notes nor (except as otherwise provided in this Pledge Agreement or the Indenture) the Trustee in its capacity as trustee shall have any liability to the Pledgor
(whether arising in tort, contract or otherwise) for losses suffered by the Pledgor in connection with, arising out of, or in any way related to, the transactions contemplated and the relationship established by this Pledge Agreement, or any act,
omission or event occurring in connection therewith, unless it is determined by a final and nonappealable judgment of a court that is binding on the Trustee or such Holder of Notes, as the case may be, that such losses were the result of acts or
omissions on the part of the Trustee or such Holder of Notes, as the case may be, constituting bad faith, gross negligence or willful misconduct. 
  
 (iv) To the extent permitted by applicable law, the Pledgor waives the posting of any bond otherwise required of the Trustee or any Holder
of Notes in connection with any judicial process or proceeding to enforce any judgment or other court order pertaining to this Pledge Agreement or any related agreement or document entered in favor of the Trustee or any Holder of Notes, or to
enforce by specific performance, temporary restraining order or preliminary or permanent injunction, this Pledge Agreement or any related agreement or document between the Pledgor on the one hand and the Trustee and/or the Holders of the Notes on
the other hand. 
  

 16 








 IN WITNESS WHEREOF, the Pledgor and the Trustee have each caused this Pledge Agreement to be duly
executed and delivered as of the date first above written. 
  

			
	Pledgor:
	  
 SERENA SOFTWARE,
INC.

		
	By:	 	/s/    MARK E. WOODWARD        
	 	 	

	 Name:
	 	Mark E. Woodward
	 Title:
	 	President, Chief Executive Officer and Director
	
	 Trustee:

	  
 U.S. BANK NATIONAL
ASSOCIATION

	     as Trustee

		
	By:	 	/s/    PAULA OSWALD        
	 	 	

	 Name:
	 	Paula Oswald
	 Title:
	 	Vice President


  
 [Signature
page to the Pledge Agreement] 
  

 1 








 SCHEDULE I 
  
 Pledged Financial Assets 
  

					
	 Par Amount

	  	 Maturity Date

	  	 CUSIP No.


			
	$1,650,000	  	May 15, 2004	  	912820BJ5
			
	$1,650,000	  	November 15, 2004	  	912803AB9
			
	$1,650,000	  	May 15, 2005	  	912803AD5
			
	$1,650,000	  	November 15, 2005	  	912820BQ9
			
	$1,650,000	  	May 15, 2006	  	912820BS5
			
	$1,650,000	  	November 15, 2006	  	912820GQ4

  

 1 








 ANNEX A 
  
 CONTROL AGREEMENT 
  
 This CONTROL AGREEMENT (the “Agreement”) dated as of December 15, 2003 by and among SERENA Software, Inc. (the
“Pledgor”) and U.S. Bank National Association, a national banking association, in its capacity as trustee (the “Trustee”), and U.S. Bank National Association, a national banking association, in its capacity as
securities intermediary and depository bank (the “Account Holder”). 
  
 PRELIMINARY STATEMENTS: 
  
 (1)
The Pledgor has granted the Trustee a security interest (the “Security Interest”) in certain security entitlements (the “Pledged Security Entitlements”) with respect to certain U.S. Treasury securities (the
“Pledged Financial Assets”) identified on Schedule I attached hereto maintained by the Trustee with the Account Holder and carried from time to time in an account with the Account Holder, ABA No. 091000022, for Account No.
744406000, in the name of “U.S. Bank National Association, as Trustee for the benefit of the holders of the 1.5% Convertible Subordinated Notes due 2023 of SERENA Software, Inc., Collateral Pledge Account” (the “Pledged
Account”) and all additions thereto and substitutions and proceeds thereof (collectively, the “Collateral”), pursuant to, and as more particularly described in, a Pledge Agreement dated as of December 15, 2003, among the
Pledgor and the Trustee (as the same may hereafter be amended, supplemented or otherwise modified from time to time, the “Pledge Agreement”; terms defined in the Pledge Agreement and not otherwise defined herein are used herein as
therein defined). The Pledgor acknowledges having received value for such pledge of the Collateral. 
  
 (2) Terms defined in Article 8 or 9 of the Uniform Commercial Code as in effect in the State of New York (the “UCC”) are used in this
Agreement (including, without limitation, paragraph (1) above) as such terms are defined in such Article 8 or 9. 
  
 (3) The Pledgor, the Trustee and the Account Holder are delivering this Agreement pursuant to the terms of the Pledge Agreement. 
  
 NOW, THEREFORE, in consideration of the premises and mutual agreements
contained herein, the parties hereto hereby agree as follows: 
  
 SECTION 1. Notice of Exclusive Control. The Pledgor and Trustee are entering into this Agreement to perfect, and confirm the first priority lien of, the Trustee’s Security Interest in the Collateral. The Account Holder agrees to
promptly make all necessary entries or notations in its books and records to reflect the Trustee’s Security Interest in the Collateral and to apply any value distributed on account of any Pledged Financial Assets as directed in writing by the
Trustee without further consent from the Pledgor. The Account Holder acknowledges that the Trustee has exclusive control over the Pledged Account and all Pledged Security Entitlements contained therein from time to time. 
  









 SECTION 2. The Account. The Account Holder represents and warrants to, and agrees with, the
Pledgor and the Trustee and the Holders of the Notes that: 
  
 (a)
The Account Holder has established the Pledged Account and shall not change the name or account number of the Pledged Account without the prior written consent of the Trustee. 
  
 (b) The Account Holder maintains the Pledged Account for the Trustee, and all property (including, without limitation, all
funds and financial assets) held by the Account Holder for the account of the Trustee is, and will continue to be, credited to the Pledged Account. The Account Holder is a securities intermediary (as defined in Section 8-102(a)(xiv) of the UCC) and
is acting as such in relation to the Trustee, the Pledgor and the Pledged Account and with respect to all property credited thereto, from time to time. 
  
 (c) The Pledged Account is a securities account. The Account Holder is the securities intermediary with respect to financial assets held in the Pledged
Account. The Trustee is the entitlement holder with respect to financial assets credited from time to time to the Pledged Account. 
  
 (d) All financial assets in registered form or payable to or to the order of and credited to the Pledged Account shall be registered in the name of,
payable to or to the order of, or endorsed to, the Account Holder and in no case during the term of the Pledge Agreement will any financial asset credited to the Pledged Account be registered in the name of, payable to or to the order of, or
endorsed to, the Pledgor, except to the extent the foregoing have been subsequently endorsed by the Pledgor to the Account Holder or in blank. 
  
 (e) Notwithstanding any other agreement to the contrary, the Account Holder’s jurisdiction with respect to the Pledged Account for purposes of the
UCC is, and will continue to be for so long as the Security Interest shall be in effect, the State of New York. 
  
 (f) The Account Holder does not know of any claim to or interest in the Pledged Account or any property (including, without limitation, all funds and
financial assets) credited to the Pledged Account, except for claims and interests of the parties referred to in this Agreement. 
  
 SECTION 3. Control by Trustee. (a) The Account Holder will comply with (A) all written instructions directing disposition of the funds in the
Pledged Account (such instructions, a “Payment Order”), (B) all notifications and entitlement orders that the Account Holder receives directing it to transfer or redeem any financial asset in the Pledged Account and (C) all other
directions concerning the Collateral, including, without limitation, directions to distribute to the Trustee proceeds of any such transfer or redemption or interest on any property in the Pledged Account (any such instruction, notification or
direction referred to in clause (A), (B) or (C) above being an “Account Direction”), in each case of clauses (A), (B) and (C) above originated by the Trustee without further consent by the Pledgor or any other person. 
  
 (b) The Trustee hereby acknowledges that it shall maintain and exercise
control of the Pledged Account on behalf of the Holders of the Notes. 
  

 2 








 (c) The Account Holder will not (i) comply with Account Directions or other directions concerning the
Collateral originated by the Pledgor or (ii) distribute to the Pledgor interest or other distributions on or in respect of the Collateral, unless instructed to do so by the Trustee, in its absolute discretion. 
  
 SECTION 4. Priority of Trustee’s Security Interest. (a) The
Account Holder (i) subordinates to the Security Interest and in favor of the Trustee any security interest, lien, or right of setoff the Account Holder may have, now or in the future, against the Pledged Account or property in the Pledged Account,
and (ii) agrees that it will not exercise any right in respect of any such security interest or lien or any such right of setoff until the Security Interest is terminated, except that the Account Holder will retain its prior lien on property in the
Pledged Account to secure payment for property purchased for the Pledged Account and normal commissions and fees for the Pledged Account. 
  
 (b) The Account Holder will not enter into any other agreement with any Person relating to Account Directions or other directions with respect to the
Pledged Account. 
  
 SECTION 5. Statements, Confirmations, and
Notices of Adverse Claims. (a) The Account Holder will send copies of all statements and confirmations for the Pledged Account simultaneously to the Pledgor and the Trustee. 
  
 (b) When the Account Holder knows of any claim or interest in the Pledged Account or any property credited to the Pledged
Account other than the claims and interests of the parties referred to in this Agreement, the Account Holder will promptly notify the Trustee and the Pledgor of such claim or interest. 
  
 SECTION 6. The Account Holder’s Responsibility. (a) The Account Holder will not be liable to the Pledgor or the
Trustee or the Holders of the Notes for complying with an Account Direction or other direction concerning the Collateral originated by the Trustee, even if the Pledgor notifies the Account Holder that the Trustee is not legally entitled to issue the
Account Direction or such other direction unless the Account Holder takes the action after it is served with an injunction, restraining order, or other legal process enjoining it from doing so, issued by a court of competent jurisdiction, and had a
reasonable opportunity to act on the injunction, restraining order or other legal process. 
  
 (b) This Agreement does not create any obligation of the Account Holder except for those expressly set forth in this Agreement, in Part 5 of Article 8 of the UCC, or in Article 4 of the UCC. In particular, the Account
Holder need not investigate whether the Trustee is entitled under the Trustee’s agreements with the Pledgor to give an Account Direction or other direction concerning the Pledged Account. The Account Holder may conclusively rely on notices and
communications it believes given by the appropriate party. 
  
 (c)
In no event shall the Account Holder or any of its affiliates, shareholders, directors, officers, employees or agents be liable for indirect, special, punitive, incidental or consequential damages of any kind whatsoever even if advised of the
possibility of such damages, other than such damages caused by its own bad faith, gross negligence or willful misconduct. 
  

 3 








 (d) Without limiting the foregoing, and notwithstanding any provision to the contrary elsewhere, the
Account Holder and its affiliates, shareholders, directors, officers, employees or agents: 
  
 (i) shall have no responsibilities, obligations or duties in respect of the subject matter hereof other than those expressly set forth in
this Agreement, and no implied duties, responsibilities, covenants or obligations shall be read into this Agreement against the Account Holder. Without limiting the foregoing, the Account Holder shall have no duty or authority to determine and/or
investigate whether or not an event of default exists under any agreement between the Pledgor and the Trustee, or to determine and/or investigate whether or not the Trustee is entitled to give any Account Direction with respect to the Collateral;

  
 (ii) may in any instance where the Account
Holder determines that it lacks or is uncertain as to its authority to take or refrain from taking certain action hereunder, or as to any of the requirements of this Agreement under the circumstance before it, delay or refrain from taking any action
unless and until it shall have received appropriate written instructions from the Trustee or advice from legal counsel selected by it (or other appropriate advisor), as the case may be, detailing the action required to be taken hereunder and the
Account Holder may rely conclusively on any such instructions or advice; 
  
 (iii) so long as it and they shall have acted (or refrained from acting) in good faith and within the reasonable belief that such action or omission is duly authorized or within the discretion or powers granted to it
hereunder, shall not be responsible or liable for any error of judgment in any action taken, suffered or omitted by it or them, or for any act done or step taken or omitted, or for any mistake of fact or law, unless such action constitutes gross
negligence or willful misconduct as finally determined by a non-appealable judgment of a court of competent jurisdiction on its (or their) part; 
  
 (iv) will not be responsible or liable to the Pledgor, the Trustee, or any other person or entity whatsoever for the due execution,
legality, validity, enforceability, genuineness, effectiveness or sufficiency of this Agreement (provided, however, that the Account Holder warrants that the Account Holder has legal capacity and has been duly authorized to enter into this
Agreement) or for any statement, warranty or representation made by any other party in connection with this Agreement; 
  
 (v) will not incur any responsibility or liability by acting or not acting in reliance upon advice of counsel, or upon any notice,
consent, certificate, instruction, Account Direction, statement, wire instruction, telecopy or other writing reasonably and in good faith believed by it or them to be genuine and in conformance with this Agreement and signed or sent by the proper
party or parties and contemplated herein; and 
  
 (vi) shall not be required to expend or risk its or their own funds, or to take any action (including the institution or defense of legal proceedings) which in its or their reasonable judgment may cause it or them to incur or suffer any
expense or liability, unless the Account Holder shall have been provided with security or indemnity, acceptable to Account Holder in its sole discretion, for the payment of the costs, expenses (including reasonable attorneys’ fees) and
liabilities which may be incurred therein or thereby. 
  

 4 








 (e) If any Collateral subject to this Agreement is at any time attached or levied upon, or in case the
transfer or delivery of any such Collateral shall be stayed or enjoined, or in the case of any other legal process or judicial order affecting such Collateral, the Account Holder is authorized to comply with any such order in any manner as the
Account Holder or its legal counsel reasonably deems appropriate. The Account Holder shall give prompt written notice to the Pledgor and the Trustee of any such attachment, levy, stay, injunction or legal process. If the Account Holder complies with
any process, order, writ, judgment or decree relating to the Collateral subject to this Agreement, then the Account Holder shall not be liable or responsible to the Pledgor, the Trustee, or any other person or entity whatsoever even if such order,
writ, judgment, decree or process is subsequently modified, vacated or otherwise determined to have been without legal force or effect. 
  
 (f) The Account Holder shall not be liable or responsible for any delays or failures in performance of any of its duties hereunder which result from
events or conditions beyond its reasonable control and so long as the same exist or continue and cannot reasonably be remedied by the Account Holder in accordance with its normal business practices. Such events or conditions shall include, but shall
not be limited to, acts of God, strikes, lockouts, riots, acts of war or terrorism, epidemics, nationalization, expropriation, currency restrictions, governmental regulations superimposed after the fact, fire, communication line failures (including
the unavailability of the Federal Reserve Bank wire or telex or other wire or communication facility), power failures, earthquakes or other disasters. 
  
 SECTION 7. Indemnity. The Pledgor will indemnify the Account Holder, its officers, directors, employees and agents against claims, liabilities and
expenses arising out of this Agreement (including, without limitation, reasonable attorney’s fees and disbursements), except to the extent the claims, liabilities or expenses are caused by the Account Holder’s gross negligence or willful
misconduct as found by a court of competent jurisdiction in a final, non-appealable judgment. 
  
 SECTION 8. Termination; Survival. (a) This Agreement shall terminate automatically upon receipt by the Account Holder of written notice executed by an authorized officer of the Trustee that (i) all of the
Secured Obligations have been paid in full in cash or otherwise satisfied or (ii) all of the Collateral has been released, whichever is earlier, and the Account Holder shall thereafter be relieved of all duties and obligations hereunder. The Account
Holder may terminate this Agreement on 60 days’ prior notice to the Trustee and the Pledgor, provided that before such termination the Account Holder and the Pledgor shall make arrangements to transfer the property in the Pledged Account
to another securities intermediary that shall have executed, together with the Trustee and the Pledgor, a control agreement in favor of the Trustee and the Holders of the Notes in respect of such property in substantially the form of this Agreement
or otherwise in form and substance satisfactory to the Trustee. 
  
 (b) In the event that the Trustee no longer serves as Trustee for the Collateral, the Trustee, the Account Holder and the Pledgor shall make arrangements for another Person to assume the rights and obligations of the Trustee hereunder, and
such Person shall have executed, together with the Account Holder and the Pledgor, a control agreement in favor of such Person 

  

 5 








 
and the Holders of the Notes in substantially the form of this Agreement or otherwise in form and substance satisfactory to the Trustee. 
  
 (c) Sections 7 and 8 will survive termination of this Agreement. 

 
 SECTION 9. Conflict with Other Agreements. (a) In the event of any
conflict between this Agreement (or any portion thereof) and any other agreement now existing or hereafter entered into, the terms of this Agreement shall prevail; 
  
 (b) The Account Holder hereby confirms and agrees that: 
  
 (i) There are no other agreements entered into between the Account Holder and the Pledgor with respect to
the Pledged Account; 
  
 (ii) It has not entered
into, and until the termination of this Agreement will not enter into, any agreement with any other person relating to the Pledged Account and/or any financial assets credited thereto or funds therein pursuant to which it has agreed to comply with
entitlement orders (as defined in Section 8-102(a)(8) of the UCC) of such other person; and 
  
 (iii) It has not entered into, and until the termination of this Agreement will not enter into, any agreement with the Pledgor or the
Trustee purporting to limit or condition the obligation of the Account Holder to comply with Account Directions as set forth in Section 3 hereof. 
  
 SECTION 10. Permitted Investments. In accordance with the Pledge Agreement, the Trustee shall direct the Account Holder with respect to the
selection of investments to be made with the funds in the Pledged Account. 
  
 SECTION 11. Entire Agreement. This Agreement is the entire agreement, and supersedes any prior agreements, and contemporaneous oral agreements, of the parties concerning its subject matter. The Trustee and the
Account Holder shall be entitled to all the rights, benefits, privileges and immunities accorded to the Trustee under the Indenture. 
  
 SECTION 12. Amendments. No modification, amendment or waiver of, nor consent to any departure by any party from, any provision of this Agreement
will be effective unless made in writing signed by the parties hereto, and then such waiver or consent shall be effective only in the specific instance and for the purpose for which given. 
  
 SECTION 13. Financial Assets. The Account Holder agrees with Trustee
and the Pledgor that, to the fullest extent permitted by applicable law, all property credited from time to time to the Pledged Account will be treated as financial assets under Article 8 of the UCC. 
  
 SECTION 14. Notices. All notices, demands, requests, consents,
approvals and other communications required or permitted hereunder must be in writing and will be effective upon receipt if delivered personally, or if sent by facsimile transmission with confirmation of delivery, or by nationally recognized
overnight courier service, to the Pledgor’s and the Trustee’s addresses as set forth in the Pledge Agreement, and to the Account Holder’s address as set forth 

  

 6 








 
on the signature page below, or to such other address as any party may give to the others in writing for such purpose. 
  
 SECTION 15. Binding Effect. This Agreement shall become effective when
it shall have been executed by the Pledgor, the Trustee and the Account Holder, and thereafter shall be binding upon and inure to the benefit of the Pledgor, the Trustee and the Account Holder and their respective successors and assigns. 

 
 SECTION 16. Execution in Counterparts. This Agreement may be
executed in any number of counterparts and by different parties hereto in separate counterparts, each of which when so executed shall be deemed to be an original and all of which taken together shall constitute one and the same agreement. Delivery
of an executed counterpart of a signature page to this Agreement by telecopier shall be effective as delivery of an original executed counterpart of this Agreement. 
  
 SECTION 17. Governing Law and Jurisdiction. THIS AGREEMENT WILL BE GOVERNED BY, AND CONSTRUED IN ACCORDANCE WITH, THE
LAWS OF THE STATE OF NEW YORK. Each of the parties hereby irrevocably submits for itself and its property in any legal action or proceeding relating to this Agreement, or for recognition and enforcement of any judgment in respect thereof, to the
non-exclusive general jurisdiction and venue of the courts of the State of New York, the courts of the United States of America in New York, and appellate courts from any thereof. 
  
 SECTION 18. WAIVER OF JURY TRIAL. EACH OF THE PARTIES HERETO IRREVOCABLY WAIVES ANY AND ALL RIGHT IT MAY HAVE TO A
TRIAL BY JURY IN ANY ACTION, PROCEEDING OR CLAIM (WHETHER BASED ON CONTRACT, TORT OR OTHERWISE) OF ANY NATURE RELATING TO THIS AGREEMENT, ANY DOCUMENTS EXECUTED IN CONNECTION WITH THIS AGREEMENT OR ANY TRANSACTION CONTEMPLATED IN ANY OF SUCH
DOCUMENTS. EACH PARTY HERETO ACKNOWLEDGES THAT THE FOREGOING WAIVER IS KNOWING AND VOLUNTARY. 
  

 7 








 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their respective
officers thereunto duly authorized, as of the date first above written. 
  

			
	Pledgor:
	  
 SERENA SOFTWARE, INC.

		
	By:	 	 
	 	 	

	 	 	 Name:

	 	 	 Title:



  
 [Signature
page to the Control Agreement] 
  










			
	 Trustee:

	  
 U.S. BANK NATIONAL
ASSOCIATION
     as Trustee

		
	By:	 	 
	 	 	

	 Name:
	 	Paula Oswald
	 Title:
	 	Vice President


  
 [Signature
page to the Control Agreement] 
  










			
	 Account Holder:

	  
 U.S. BANK NATIONAL
ASSOCIATION
     as Account Holder

		
	By:	 	 
	 	 	

	 Name:
	 	Paula Oswald
	 Title:
	 	Vice President
	
	 Address for Notices:

	  
 U.S. Bank National
Association

	 633 West Fifth Street, 24th Floor

	 Los Angeles, California 90071

	 Fax: (213) 615-6197

	 Attention: Paula Oswald



  
 [Signature
page to the Control Agreement] 
  









 SCHEDULE I 
  
 Pledged Financial Assets 
  

					
	 Par Amount

	  	 Maturity Date

	  	 CUSIP No.


			
	 $1,650,000
	  	May 15, 2004	  	912820BJ5
			
	 $1,650,000
	  	November 15, 2004	  	912803AB9
			
	 $1,650,000
	  	May 15, 2005	  	912803AD5
			
	 $1,650,000
	  	November 15, 2005	  	912820BQ9
			
	 $1,650,000
	  	May 15, 2006	  	912820BS5
			
	 $1,650,000
	  	November 15, 2006	  	912820GQ4