[Federal Register Volume 87, Number 117 (Friday, June 17, 2022)]
[Proposed Rules]
[Pages 36432-36433]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-12846]


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POSTAL SERVICE

39 CFR Part 111


Caller Service--Customized Address

AGENCY: Postal Service<SUP>TM</SUP>.

ACTION: Proposed rule.

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SUMMARY: The Postal Service is proposing to amend Mailing Standards of 
the United States Postal Service, Domestic Mail Manual (DMM[supreg]) in 
various sections to introduce a new service feature, Caller Service--
Customized Address.

DATES: Submit comments on or before July 5, 2022.

ADDRESSES: Mail or deliver written comments to the Manager, Product 
Classification, U.S. Postal Service, 475 L'Enfant Plaza SW, Room 4446, 
Washington, DC 20260-5015. If sending comments by email, include the 
name and address of the commenter and send to 
<a href="/cdn-cgi/l/email-protection#5707141132333225363b0532303e24233225172224272479303821"><span class="__cf_email__" data-cfemail="247467624140415645487641434d5750415664515754570a434b52">[email protected]</span></a>, with a subject line of ``Caller Service--
Customized Address''. Faxed comments are not accepted. You may inspect 
and photocopy all written comments, by appointment only, at 
USPS[supreg] Headquarters Library, 475 L'Enfant Plaza SW, 11th Floor 
North, Washington, DC 20260. These records are available for review on 
Monday through Friday, 9 a.m.-4 p.m., by calling 202-268-2906.

FOR FURTHER INFORMATION CONTACT: Drew Mitchum (202) 268-7351 or Doriane 
Harley at (202) 268-2537.

SUPPLEMENTARY INFORMATION: Caller Service is a premium service 
available for a fee to any customer meeting certain mailing standards. 
Currently, Caller Service customers are not allowed to omit their Post 
Office Box number from the address of the mailpiece.
    The Postal Service is proposing to allow approved Caller Service 
customers with a unique 5-digit ZIP Code to add Customized Address by 
paying for the right to omit the P.O. Box number and replacing it with 
a different approved address line. For example, a Caller Service 
customer with a unique ZIP Code could replace ``P.O. Box 1287'' with 
``One Postal Way.'' Only the P.O. Box portion of the address would be 
replaced; the unique ZIP Code would remain as part of the city/state 
line.
    A current approved Caller Service customer with a unique 5-digit 
ZIP Code may request Customized Address by using forms available at 
their approved postal facility and paying a one-time onboarding fee of 
$2,000. After the first year, a fee of $1,000 would be charged for each 
authorized delivery address line per annual (12-month) period. In 
addition to being limited to those customers with a unique 5-digit ZIP 
Code, Customized Address would also be restricted to use with letters 
and flats. Any parcels that are delivered to the address that do not 
bear evidence of postage payment would be delivered postage due at the 
appropriate Parcel Select rate.
    Although exempt from the notice and comment requirements of the 
Administrative Procedure Act (5 U.S.C. 553(b), (c)) regarding proposed 
rulemaking by 39 U.S.C. 410(a), the Postal Service invites public 
comment on the following proposed revisions to Mailing Standards of the 
United States Postal Service, Domestic Mail Manual (DMM), incorporated 
by reference in the Code of Federal Regulations. See 39 CFR 111.1.

[[Page 36433]]

    We will publish an appropriate amendment to 39 CFR part 111 to 
reflect these changes if adopted.

List of Subjects in 39 CFR Part 111

    Administrative practice and procedure, Postal Service.

    Accordingly, the Postal Service proposes the following changes to 
Mailing Standards of the United States Postal Service, Domestic Mail 
Manual (DMM), incorporated by reference in the Code of Federal 
Regulations (see 39 CFR 111.1):

PART 111--[AMENDED]

0
1. The authority citation for 39 CFR part 111 continues to read as 
follows:

    Authority:  5 U.S.C. 552(a); 13 U.S.C. 301-307; 18 U.S.C. 1692-
1737; 39 U.S.C. 101, 401-404, 414, 416, 3001-3018, 3201-3220, 3401-
3406, 3621, 3622, 3626, 3629, 3631-3633, 3641, 3681-3685, and 5001.

0
2. Revise the Mailing Standards of the United States Postal Service, 
Domestic Mail Manual (DMM) to read as follows:

Mailing Standards of the United States Postal Service, Domestic Mail 
Manual (DMM)

* * * * *

500 Additional Services

* * * * *

508 Recipient Services

* * * * *

5.0 Caller Service

* * * * *

5.2 Basic Information

* * * * *
    [Revise the title and text of 5.2.7 to read as follows:]

5.2.7 Exemptions

    Postmasters may exempt caller service customers from the 
requirement in 5.2.6 that they must use their assigned Post Office Box 
number in their mailing address under the following circumstances:
    a. The customer has been continuously receiving firm holdout 
service since July 3, 1994; or
    b. The customer is in compliance with the requirements in 5.9.
* * * * *
    [Add new section 5.9 to read as follows:]

5.9 Customized Address

    For an annual fee (see 5.9.1), caller service customers assigned a 
unique 5-digit ZIP Code may use one or more authorized delivery address 
line(s) in place of their assigned PO Box number(s). The city, state, 
and ZIP Code must remain as provided in the customer's unique ZIP Code 
agreement and caller service agreement.

5.9.1 Required Use

    Customized Address is restricted for use with letters and flats. 
Any parcels that are delivered to the address that do not bear evidence 
of postage payment would be delivered postage due at the appropriate 
Parcel Select rate.

5.9.2 Application and Fees

    A current approved caller service customer must complete the 
Customized Address customer agreement at their approved postal facility 
and pay a one-time onboarding fee of $2000. After the first year, a fee 
of $1000 is charged for each authorized delivery address line per 
annual (12-month) period.

5.9.3 USPS Actions

    USPS will not authorize requested delivery address lines until it 
verifies the applicant's primary and secondary forms of identification 
as acceptable under 608.10.0, confirms availability at the requested 
facility, and makes scheme preparations. USPS may revoke authorization 
of a customized address at any time upon notice to the customer. When 
requested delivery address lines are approved and applicable fees 
received, USPS will provide written authorization to the applicant.

5.9.4 Transferability

    Authorized delivery address lines may not be transferred to another 
facility or customer.

5.9.5 Past-Due Caller Fee

    Payments for customized addresses must be received at least 45 days 
before the applicable semiannual period. Payment of the renewal fee is 
due at least 45 days before the last day of the last month of the 
current period. Payment may be made for the next semiannual or annual 
period, as appropriate. If, on notice, the customer does not pay the 
fee by the 30th day before the end of the current payment period, the 
barcode sortation scheme will be revised to remove the separation for 
the caller. Once that change is made, the caller must reapply to obtain 
the former customized address.

5.9.6 Refund

    A pro-rata refund is made only for future prepaid periods if a 
caller discontinues customized address or USPS revokes authorization of 
a customized address. No refund is made for the remaining part of the 
current fee period.
* * * * *

Joshua J. Hofer,
Attorney, Ethics & Legal Compliance.
[FR Doc. 2022-12846 Filed 6-16-22; 8:45 am]
BILLING CODE P


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