35800 Federal Register / Vol. 87, No. 113 / Monday, June 13, 2022 / Notices 

1See Docket No. RM2018–3, Order Adopting 

Final Rules Relating to Non-Public Information, 

June 27, 2018, Attachment A at 19–22 (Order No. 

4679). 

U.S. Office of Personnel Management. 

Kellie Cosgrove Riley, 

Director, Office of Privacy and Information 

Management. 

[FR Doc. 2022–12680 Filed 6–10–22; 8:45 am] 

BILLING CODE 6325–58–P 

POSTAL REGULATORY COMMISSION 

[Docket Nos. MC2022–64 and CP2022–70] 

New Postal Products 

AGENCY: Postal Regulatory Commission. 

ACTION: Notice. 

SUMMARY: The Commission is noticing a 

recent Postal Service filing for the 

Commission’s consideration concerning 

a negotiated service agreement. This 

notice informs the public of the filing, 

invites public comment, and takes other 

administrative steps. 

DATES: Comments are due: June 15, 

2022. 

ADDRESSES: Submit comments 

electronically via the Commission’s 

Filing Online system at http://

www.prc.gov. Those who cannot submit 

comments electronically should contact 

the person identified in the FOR FURTHER

INFORMATION CONTACT section by 

telephone for advice on filing 

alternatives. 

FOR FURTHER INFORMATION CONTACT: 

David A. Trissell, General Counsel, at 

202–789–6820. 

SUPPLEMENTARY INFORMATION: 

Table of Contents 

I. Introduction 

II. Docketed Proceeding(s) 

I. Introduction 

The Commission gives notice that the 

Postal Service filed request(s) for the 

Commission to consider matters related 

to negotiated service agreement(s). The 

request(s) may propose the addition or 

removal of a negotiated service 

agreement from the market dominant or 

the competitive product list, or the 

modification of an existing product 

currently appearing on the market 

dominant or the competitive product 

list. 

Section II identifies the docket 

number(s) associated with each Postal 

Service request, the title of each Postal 

Service request, the request’s acceptance 

date, and the authority cited by the 

Postal Service for each request. For each 

request, the Commission appoints an 

officer of the Commission to represent 

the interests of the general public in the 

proceeding, pursuant to 39 U.S.C. 505 

(Public Representative). Section II also 

establishes comment deadline(s) 

pertaining to each request. 

The public portions of the Postal 

Service’s request(s) can be accessed via 

the Commission’s website (http://

www.prc.gov). Non-public portions of 

the Postal Service’s request(s), if any, 

can be accessed through compliance 

with the requirements of 39 CFR 

3011.301.1

The Commission invites comments on 

whether the Postal Service’s request(s) 

in the captioned docket(s) are consistent 

with the policies of title 39. For 

request(s) that the Postal Service states 

concern market dominant product(s), 

applicable statutory and regulatory 

requirements include 39 U.S.C. 3622, 39 

U.S.C. 3642, 39 CFR part 3030, and 39 

CFR part 3040, subpart B. For request(s) 

that the Postal Service states concern 

competitive product(s), applicable 

statutory and regulatory requirements 

include 39 U.S.C. 3632, 39 U.S.C. 3633, 

39 U.S.C. 3642, 39 CFR part 3035, and 

39 CFR part 3040, subpart B. Comment 

deadline(s) for each request appear in 

section II. 

II. Docketed Proceeding(s) 

1. Docket No(s).: MC2022–64 and 

CP2022–70; Filing Title: USPS Request 

to Add Priority Mail Contract 744 to 

Competitive Product List and Notice of 

Filing Materials Under Seal; Filing 

Acceptance Date: June 7, 2022; Filing 

Authority: 39 U.S.C. 3642, 39 CFR 

3040.130 through 3040.135, and 39 CFR 

3035.105; Public Representative: Katalin 

K. Clendenin; Comments Due: June 15, 

2022. 

This Notice will be published in the 

Federal Register. 

Erica A. Barker, 

Secretary. 

[FR Doc. 2022–12691 Filed 6–10–22; 8:45 am] 

BILLING CODE 7710–FW–P 

POSTAL SERVICE 

Privacy Act of 1974; System of 

Records 

AGENCY: Postal Service®. 

ACTION: Notice of modified systems of 

records. 

SUMMARY: The United States Postal 

Service® (Postal Service) is proposing to 

revise a Customer Privacy Act System of 

Records (SOR). This modification is 

being made to establish a new retention 

period for cloud-based mailpiece image 

storage, specific to the Informed 

Delivery® feature. 

DATES: These revisions will become 

effective without further notice on July 

13, 2022, unless in response to 

comments received on or before that 

date result in a contrary determination. 

ADDRESSES: Comments may be 

submitted via email to the Privacy and 

Records Management Office, United 

States Postal Service Headquarters 

(privacy@usps.gov). To facilitate public 

inspection, arrangements to view copies 

of any written comments received will 

be made upon request. 

FOR FURTHER INFORMATION CONTACT: 

Janine Castorina, Chief Privacy and 

Records Management Officer, Privacy 

and Records Management Office, 202– 

268–3069 or privacy@usps.gov. 

SUPPLEMENTARY INFORMATION: This 

notice is in accordance with the Privacy 

Act requirement that agencies publish 

their systems of records in the Federal 

Register when there is a revision, 

change, or addition, or when the agency 

establishes a new system of records. The 

Postal Service has determined that 

Customer Privacy Act System of 

Records, USPS 820.300 Informed 

Delivery, should be revised to 

implement a new retention period for 

cloud-based mailpiece image storage. 

I. Background 

The Postal Service has determined 

that Customer Privacy Act Systems of 

Records (SOR), USPS 820.300 Informed 

Delivery, should be revised to 

implement a new retention period of 14 

days for cloud-based mailpiece image 

storage. 

II. Rationale for Changes to USPS 

Privacy Act Systems of Records 

The Postal Service constantly seeks to 

improve efficiency and customer 

satisfaction. The Postal Service recently 

revised this Informed Delivery System 

of Records to implement a new cloudbased storage solution for mail images. 

In consideration of comments received 

to this previous notice, a new retention 

period has been established relating 

specifically to the storage of these 

mailpiece images. 

III. Description of the Modified System 

of Records 

To implement the change to a cloudbased platform, this System of Records 

will be modified to include one new 

retention period of 14 days relating to 

the cloud-based storage of Informed 

Delivery mailpiece images. 

Pursuant to 5 U.S.C. 552a(e)(11), 

interested persons are invited to submit 

written data, views, or arguments on 


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Federal Register / Vol. 87, No. 113 / Monday, June 13, 2022 / Notices 35801 

this proposal. A report of the proposed 

revisions has been sent to Congress and 

to the Office of Management and Budget 

for their evaluations. The Postal Service 

does not expect this amended system of 

records to have any adverse effect on 

individual privacy rights. The notice for 

USPS SOR 820.300, Informed Delivery 

is provided below in its entirety, as 

follows: 

SYSTEM NAME AND NUMBER: 

USPS 820.300, Informed Delivery®

SECURITY CLASSIFICATION: 

None. 

SYSTEM LOCATION: 

USPS Headquarters; Contractor Sites; 

Cloud-based Contractor Sites; WilkesBarre Solutions Center; and Eagan, MN. 

SYSTEM MANAGER(S): 

Vice President, Innovative Business 

Technology, United States Postal 

Service, 475 L’Enfant Plaza SW, 

Washington, DC 20260–1010. 

AUTHORITY FOR MAINTENANCE OF THE SYSTEM: 

39 U.S.C. 401, 403, and 404. 

PURPOSE(S) OF THE SYSTEM: 

1. To support the Informed Delivery®

notification service which provides 

customers with electronic notification of 

physical mail that is intended for 

delivery at the customer’s address. 

2. To provide daily email 

communication to consumers with 

images of the letter-size mailpieces that 

they can expect to be delivered to their 

mailbox each day. 

3. To provide an enhanced customer 

experience and convenience for mail 

delivery services by linking physical 

mail to electronic content. 

4. To obtain and maintain current and 

up-to-date address and other contact 

information to assure accurate and 

reliable delivery and fulfillment of 

postal products, services, and other 

material. 

5. To determine the outcomes of 

marketing or advertising campaigns and 

to guide policy and business decisions 

through the use of analytics. 

6. To identify, prevent, or mitigate the 

effects of fraudulent transactions. 

7. To demonstrate the value of 

Informed Delivery in enhancing the 

responsiveness to physical mail and to 

promote use of the mail by commercial 

mailers and other postal customers. 

8. To enhance the customer 

experience by improving the security of 

Change of Address (COA) and Hold 

Mail processes. 

9. To protect USPS customers from 

becoming potential victims of mail 

fraud and identity theft. 

10. To identify and mitigate potential 

fraud in the COA and Hold Mail 

processes. 

11. To verify a customer’s identity 

when applying for COA and Hold Mail 

services. 

12. To support the Targeted Offers 

application which enables customers to 

securely share their preferences related 

to marketing content with mailers. 

13. To facilitate the in-person 

enrollment process for the Informed 

Delivery feature. 

14. To provide customers with the 

option to voluntarily scan the barcode 

on the back of government issued IDs to 

capture name and address information 

that will be used to confirm eligibility 

and prefill information collected during 

the Informed Delivery in-person 

enrollment process. 

15. To store and send Daily Digest 

emails through a cloud-based service 

platform. 

CATEGORIES OF INDIVIDUALS COVERED BY THE

SYSTEM: 

1. Customers who are enrolled in 

Informed Delivery notification service. 

2. Customers who are enrolled in 

Targeted Offers. 

3. Mailers that use Informed Delivery 

notification service to enhance the value 

of the physical mail sent to customers. 

4. Mailers that use Targeted Offers to 

conduct more targeted digital and 

physical prospecting campaigns based 

on consumer preferences. 

CATEGORIES OF RECORDS IN THE SYSTEM: 

1. Customer information: Name; 

customer ID(s); mailing (physical) 

address(es) and corresponding 11-digit 

delivery point ZIP Code; phone 

number(s); email address(es); text 

message number(s) and carrier. 

2. Customer account preferences: 

Individual customer preferences related 

Start Printed Page 2592 to email and 

online communication participation 

level for USPS and marketing 

information; and mail content 

preferences for Targeted Offers. 

3. Mailer Information: Mailing 

Categories for mailers that use Targeted 

Offers. 

4. Customer feedback: Information 

submitted by customers related to 

Informed Delivery notification service 

or any other postal product or service. 

5. Subscription information: Date of 

customer sign-up for services through 

an opt-in process; date customer optsout of services; nature of service 

provided. 

6. Data on mailpieces: Destination 

address of mailpiece; Intelligent Mail 

barcode (IMb); 11-digit delivery point 

ZIP Code; and delivery status; 

identification number assigned to 

equipment used to process mailpiece. 

7. Mail Images: Electronic files 

containing images of mailpieces 

captured during normal mail processing 

operations. 

8. User Data associated with 11-digit 

ZIP Codes: Information related to the 

user’s interaction with Informed 

Delivery email messages, including but 

not limited to, email open and clickthrough rates, dates, times, and open 

rates appended to mailpiece images 

(user data is not associated with 

personally identifiable information). 

9. Data on Mailings: Intelligent Mail 

barcode (IMb) and its components 

including the Mailer Identifier (Mailer 

ID or MID), Service Type Identifier 

(STID) Serial Number, and unique IA 

code. 

10. In-Person enrollment process: 

Name and address information collected 

from the voluntary scan of the barcode 

on the back of government issued IDs 

used to confirm eligibility and prefill 

enrollment information. 

11. Data associated with Informed 

Delivery emails: Technical information 

related to email addresses and 

deliveries, including emails sent, emails 

received, errors, user data, account data, 

data related to the detection and 

mitigation of technical issues, and any 

other information necessary to the 

effective and efficient administration of 

services related to the Informed Delivery 

feature. 

12. Cloud service Accepted Audit Log: 

Event, ID, Timestamp, Log Level, 

Method, Envelope Targets, Envelope 

Transports, Envelope Sender, Flags, 

Message Headers, Message To, Message 

ID, Message From Email Address, 

Message Subject, Message Attachments, 

Message Recipients, Recipient Email 

Address, Size, Storage URL, Storage 

Key, Recipient Domain, Campaign, 

Tags, User Variables. 

13. Cloud service Accepted (Routed) 

Audit Log: Event, ID, Timestamp, Log 

Level, Method, Route Expression, Route 

ID, Route Match Recipient, Envelope 

Targets, Envelope Transports, Envelope 

Sender, Flags- Is Routed, Flags- Is 

Authenticated, Flags- Is System Test, 

Flags Is Test Mode, Message Headers, 

Message To, Message ID, Message From 

Email Address, Message Subject, 

Message Attachments, Message 

Recipients, Recipient Email Address, 

Message Size, Storage URL, Storage Key, 

Recipient Domain, Campaign, Tags, 

User Variables. 

14. Cloud service Delivered Audit Log: 

Event, ID, Timestamp, Log Level, 

Method, Envelope Targets, Envelope 

Transports, Envelope Sender, Flags- Is 

Routed, Flags- Is Authenticated, FlagsVerDate Sep<11>2014 17:03 Jun 10, 2022 Jkt 256001 PO 00000 Frm 00083 Fmt 4703 Sfmt 4703 E:\FR\FM\13JNN1.SGM 13JNN1

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35802 Federal Register / Vol. 87, No. 113 / Monday, June 13, 2022 / Notices 

Is System Test, Flags Is Test Mode 

Delivery Status TLS, Delivery Status MX 

Host, Deliver Status Code, Delivery 

Status Description, Delivery Status 

Session Seconds, Delivery Status UTF8, 

Delivery Status Attempt Number, 

Delivery Status Message, Delivery Status 

Certificated Verified, Message Headers, 

Message To, Message ID, Message From 

Email Address, Message Subject, 

Message Attachments, Recipient Email 

Address, Message Size, Storage URL, 

Storage Key, Recipient Domain, 

Campaign, Tags, User Variables. 

15. Cloud service Failed (Permanent) 

Audit Log: Flags- Event, ID, Timestamp, 

Log Level, Severity, Reason, Envelope 

Targets, Envelope Transports, Envelope 

Sender, Is Routed, Flags Is-Routed, 

Flags- Is Authenticated, Flags- Is System 

Test, Flags Is Test Mode, Delivery Status 

Attempt Number, Delivery Status 

Message, Delivery Status Code, Delivery 

Status Description, Delivery Status 

Session Seconds, Message Headers, 

Message To, Message ID, Message From 

Email Address, Message Subject, 

Message Attachments, Recipient Email 

Address, Message Size, Storage URL, 

Storage Key, Recipient Domain, 

Campaign, Tags, User Variables. 

16. Cloud service Failed (Permanent, 

Delayed Bounce) Audit Log: Event, ID, 

Timestamp, Log Level, Severity, Reason, 

Delivery Status Message, Delivery Status 

Code, Delivery Status Description, Flags 

Is-Delayed-Bounce, Flags Is-Test-Mode, 

Message Headers, Message To, Message 

ID, Message From Email Address, 

Message Subject, Message Attachments, 

Message Size, Recipient Email Address, 

Campaigns, Tags, User Variables. 

17. Cloud service Failed (Temporary) 

Audit Log: Event, ID, Timestamp, Log 

Level, Severity, Reason, Envelope 

Transport, Envelope Sender, Envelope 

Sending IP Address, Envelope Targets, 

Flags Id-Routed, Flags Is-Authenticated, 

Flags Is-System-Test, Flags Is-TestMode, Delivery Status TLS, Deliver 

Status MX Host, Delivery Status Code, 

Delivery Status Description, Delivery 

Status Session Seconds, Delivery Status 

Retry Seconds, Delivery Status Attempt 

Number, Delivery Status Message, 

Delivery Status Certificate Verified, 

Message Headers, Message To, Message 

ID, Message From Email Address, 

Message Subject, Message Attachments, 

Message Size, Storage URL, Storage Key, 

Recipient Email Address, Recipient 

Domain, Campaigns, Tags, User 

Variables. 

18. Cloud service Unsubscribed Audit 

Log: Event, ID, Timestamp, Log Level, 

Recipient Email Address, Geolocation 

Country, Geolocation Region, 

Geolocation City, Campaigns, Tags, User 

Variables, IP Address, Client Info Client 

Type, Client Info Client Operating 

System, Client Info Device Type, Client 

Info Client Name, Client Info User 

Agent, Message Headers, Message ID. 

19. Cloud service Complained Audit 

Log: Event, ID, Timestamp, Log Level, 

Recipient Email Address, Tags, 

Campaigns, User Variables, Flags IsTest-Mode, Message Headers, Message 

To, Message ID, Message From, Message 

Subject, Message Attachments, Message 

Size. 

20. Cloud service Stored Audit Log: 

Event, ID, Timestamp, Log Level, Flags 

Is-Test-Mode, Message Headers, 

Message To, Message ID, Message From, 

Message Subject, Message Attachments, 

Message Recipients, Message Size, 

Storage URL, Storage Key, Campaigns, 

Tags, User Variables. 

21. Cloud service Rejected Audit Log: 

Event, ID, Timestamp, Log Level, Flags 

Is-Test-Mode, Reject Reason, Reject 

Description, Message Headers, Message 

To, Message ID, Message From, Message 

Subject, Message Attachments, Message 

Size, Campaigns, Tags, User Variables. 

RECORD SOURCE CATEGORIES: 

Individual customers who request to 

enroll in the Informed Delivery feature 

notification service; usps.com account 

holders; other USPS systems and 

applications including those that 

support online change of address, mail 

hold services, Premium Forwarding 

Service, or P.O. Boxes Online; 

commercial entities, including 

commercial mailers or other Postal 

Service business partners and thirdparty mailing list providers. 

ROUTINE USES OF RECORDS MAINTAINED IN THE

SYSTEM, INCLUDING CATEGORIES OF USERS AND

PURPOSES OF SUCH USES: 

Standard routine uses 1. through 7., 

10., and 11. apply. 

POLICIES AND PRACTICES FOR STORAGE OF

RECORDS: 

Automated database and computer 

storage media. 

POLICIES OF PRACTICES FOR RETRIEVAL OF

RECORDS: 

By customer email address, 11-Digit 

ZIP Code and/or the Mailer ID 

component of the Intelligent Mail 

Barcode. 

POLICIES AND PRACTICES FOR RETENTION AND

DISPOSAL OF RECORDS: 

1. Mailpiece images will be retained 

up to 7 days (mailpiece images are not 

associated with personally identifiable 

information). Records stored in the 

subscription database are retained until 

the customer cancels or opts out of the 

service. 

2. Cloud-based mailpiece images will 

be retained for 14 days. 

3. User data is retained for 2 years, 11 

months. 

4. Records relating to Cloud Storage 

Audit Logs are retained for 13 months. 

Records existing on computer storage 

media are destroyed according to the 

applicable USPS media sanitization 

practice. Any records existing on paper 

will be destroyed by burning, pulping, 

or shredding. 

ADMINISTRATIVE, TECHNICAL, AND PHYSICAL

SAFEGUARDS: 

Computers and computer storage 

media are located in controlled-access 

areas under supervision of program 

personnel. Access to these areas is 

limited to authorized personnel, who 

must be identified with a badge. Access 

to records is limited to individuals 

whose official duties require such 

access. Contractors and licensees are 

subject to contract controls and 

unannounced on-site audits and 

inspections. Computers are protected by 

mechanical locks, card key systems, or 

other physical access control methods. 

The use of computer systems is 

regulated with installed security 

software, computer logon 

identifications, and operating system 

controls including access controls, 

terminal and transaction logging, and 

file management software. Online data 

transmissions are protected by 

encryption. Access is controlled by 

logon ID and password. Online data 

transmissions are protected by 

encryption. 

RECORD ACCESS PROCEDURES: 

Requests for access must be made in 

accordance with the Notification 

Procedure above and USPS Privacy Act 

regulations regarding access to records 

and verification of identity under 39 

CFR 266.5. 

CONTESTING RECORD PROCEDURES: 

See Notification Procedures below or 

Record Access Procedures above. 

NOTIFICATION PROCEDURES: 

Customers who want to know if 

information about them is maintained in 

this system of records must address 

inquiries in writing to the system 

manager. Inquiries must contain name, 

address, email, and other identifying 

information. 

EXEMPTIONS PROMULGATED FOR THE SYSTEM: 

None. 

HISTORY: 

March 17, 2022, 87 FR 15275; 

December 15, 2021, 86 FR 71299; 


khammond on DSKJM1Z7X2PROD with NOTICES
Federal Register / Vol. 87, No. 113 / Monday, June 13, 2022 / Notices 35803 

1 In response to comments, entitled ‘‘Public 

Comment on SORN for Informed Delivery FR Doc. 

2022–05654,’’ submitted by the United States Postal 

Service Office of Inspector General. 

2 In response to comments, entitled ‘‘Public 

Comment on SORN for Informed Delivery FR Doc. 

2022–05654,’’ submitted by the United States Postal 

Service Office of Inspector General. 

3 In response to comments, entitled ‘‘Public 

Comment on SORN for Informed Delivery FR Doc. 

Continued 

December 27, 2018, 83 FR 66768; 

August 25, 2016, 81 FR 58542. 

* * * * * 

Joshua J. Hofer, 

Attorney, Ethics & Legal Compliance. 

[FR Doc. 2022–12607 Filed 6–10–22; 8:45 am] 

BILLING CODE P 

POSTAL SERVICE 

Privacy Act of 1974; System of 

Records 

AGENCY: Postal Service®. 

ACTION: Notice of a modified system of 

records; response to comments. 

SUMMARY: The United States Postal 

Service® (USPS) is responding to public 

comments regarding revisions to a 

Customer Privacy Act Systems of 

Records (SOR). These revisions were 

made to support the migration of emails 

to a cloud-based platform. The response 

to the comments made herein warrant 

revision to the original system of 

records; as such, a new revision to USPS 

820.300 Informed Delivery will be 

submitted adhering to the standard 

revision process to affect these changes. 

DATES: The revisions to USPS 820.300, 

Informed Delivery, Document Citation 

87 FR 15275, were originally scheduled 

to be effective on April 18, 2022, 

without further notice. After review and 

evaluation of comments received, the 

Postal Service has found that 

substantive changes to the system of 

records are required; however, these 

changes and only these changes will be 

reflected through publication of a new 

notice for changes to this system of 

records. The effective date for the 

implementation of the proposed 

revisions herein should proceed as 

scheduled, with revisions to the new 

publication subject to the dates 

appearing within that notice. 

FOR FURTHER INFORMATION CONTACT: 

Janine Castorina, Chief Privacy and 

Records Management Officer, Privacy 

and Records Management Office, 202– 

268–3069 or privacy@usps.gov. 

SUPPLEMENTARY INFORMATION:

1. Comment 1: 1 The Informed 

Delivery Service should have a retention 

period of seven (7) days versus fourteen 

(14) days. 

Answer: The Postal Service’s retention 

period of seven (7) days for the 

Informed Delivery Service was set with 

the publication of the original system of 

record, finalized December 9, 2016. See 

81 FR 89157. No changes were made to 

this retention period in the current 

system of records update at issue. 

However, the Informed Delivery 

Program Office agrees to extend the 

retention period for mail piece images to 

fourteen (14) days when the application 

is migrated to a cloud-based 

infrastructure. In the interest of 

transparency, the Postal Service will 

submit an additional system of records 

notice to reflect this change. This new 

notice will supplement the existing 

submission for USPS 820.300 Informed 

Delivery by creating a new retention 

period specifically for mail images 

captured and stored within the cloudbased platform. However, no other 

provisions of this system of records will 

be affected and should be considered 

implemented as of the date listed above. 

2. Comment 2: 2 Recommending 

changes to Purpose 9 and the creation 

of two new purposes that are directly 

related to the United States Inspection 

Service and the United States Office of 

Inspector General. 

Answer: The Office of Inspector 

General requests that Purpose 9 be 

edited to include the word mail theft. 

Additionally, it is requested that 

Purposes 16 and 17 be created 

specifically for the Inspection Service 

and the Office of Inspector General so 

that both entities may use the records 

for respective investigations. 

The Privacy Act requires that an 

agency only maintain records that are 

‘‘relevant and necessary to accomplish a 

purpose of the agency.’’ See 5 U.S.C. 

552a(e)(1). Individuals are notified of 

the purposes for which the information 

is collected and used. See 5 U.S.C. 

552a(e)(3) and (4). The purposes for the 

system and the use of the information 

gathered by the Informed Delivery 

System is to support electronic 

notification of mail delivery and other 

mail delivery purposes. No information 

in this system can go so far as to show 

mail theft. The Informed Delivery 

Service provides the consumer with 

images of mail that would be delivered 

that day. If the mail is not delivered, the 

customer can check a box in the 

Informed Delivery dashboard and note 

to USPS that a particular piece has not 

been received. At best that provides 

evidence of missing or delayed mail. 

Showing and identifying mail theft 

would be a much later determination, 

with more information, most of which 

would not be within the Informed 

Delivery system. We understand that the 

Office of Inspector General would like 

to use the information for that purpose. 

However, purposes one and two, that 

cover mail that customers should have 

received and associated reports of mail 

not received, suit that purpose. The 

Office of Inspector General may use the 

missing or delayed mail information to 

compile it with other information to 

determine if theft is an issue. 

When requesting that additional 

purposes should be articulated for this 

system of records to allow Office of 

Inspector General and Inspection 

Service investigations, the Office of 

Inspector General misunderstands the 

Privacy Act’s disclosure intent. The 

purpose of the Informed Delivery 

Service is not to allow investigations. 

What the Office of Inspector General 

seeks is, instead, to enable certain 

disclosures of the information within 

the system of records. Authorized 

disclosures are not found within the 

purposes for gathering or using the 

information. Instead, authorized 

disclosures are found in section b of the 

Privacy Act. 5 U.S.C. 552a(b) Conditions 

of Disclosure. The Privacy Act provides 

that ‘‘those officers and employees of 

the agency which maintains the record 

who have a need for the record in the 

performance of their duties’’ may have 

access. Id. In some instance, this 

provision may provide Inspection 

Service employees with access to 

records. In addition, other authorized 

disclosures already exist for this SOR 

that cover disclosure to the Office of 

Inspector General and/or the Inspection 

Service. The next applicable authorized 

disclosure of the Privacy Act allows for 

disclosures pursuant to routine uses. 

The Postal Service has a routine use to 

provide records for a law enforcement 

purpose. See AS–353, Guide to Privacy, 

the Freedom of Information Act, and 

Records Management, Appendix D.2.2. 

This disclosure includes customer 

systems because the Inspector General 

Act of 1978, as amended, requires 

certain disclosures. Another authorized 

disclosure of criminal or civil law 

enforcement activity exists within the 

Privacy Act. See 5 U.S.C. 552a(b)(7). 

Following a written request, certain 

information can be disclosed for law 

enforcement purposes. Because 

authorized disclosures apply to provide 

the information, new purposes are not 

necessary or appropriate in this 

instance. 

3. Comment 3: 3 The Office of 

Inspector General asks a question 


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