Illinois Official Reports 

Appellate Court

Yolanda S. v. Illinois Department of Children & Family Services,

2019 IL App (1st) 171853

Appellate Court 

Caption

YOLANDA S., Plaintiff-Appellant, v. ILLINOIS DEPARTMENT 

OF CHILDREN AND FAMILY SERVICES and BEVERLY (“B.J.”) 

WALKER, in Her Official Capacity as Acting Director of the Illinois 

Department of Children and Family Services, Defendants-Appellees.

District & No. First District, Third Division

Docket No. 1-17-1853

Filed January 23, 2019

Decision Under 

Review

Appeal from the Circuit Court of Cook County, No. 16-CH-12874; the 

Hon. Michael T. Mullen, Judge, presiding.

Judgment Affirmed.

Counsel on

Appeal

Sara E. Gilloon, of Family Defense Center, of Chicago, for appellant.

Lisa Madigan, Attorney General, of Chicago (David L. Franklin, 

Solicitor General, and Ann C. Maskaleris, Assistant Attorney General, 

of counsel), for appellees.

Panel JUSTICE COBBS delivered the judgment of the court, with opinion.

Presiding Justice Fitzgerald Smith and Justice Howse concurred in the 

judgment and opinion.
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 OPINION 

¶ 1 Plaintiff, Yolanda S., appeals the denial of her request to expunge an indicated finding of 

medical neglect by defendants, the Department of Children and Family Services (DCFS or 

Department) and the acting director Beverly Walker (Director). On administrative review, the 

circuit court affirmed the decision. Plaintiff appeals the indicated finding, arguing that DCFS 

violated her due process rights by failing to provide her with (1) an expedited decision or, in 

the alternative, (2) an efficient resolution of her administrative appeal. For the reasons that 

follow, we affirm. 

¶ 2 I. BACKGROUND 

¶ 3 The following facts are obtained from the transcripts and pleadings in the record. Yolanda 

worked in the child care profession for over 26 years. In February 2016, DCFS placed 

Yolanda’s grandson C.S. in her care as a result of a child abuse investigation against her son. 

On February 17, 2016, C.S. sustained a second-degree burn on his right calf while in the care 

of his aunt, Yolanda’s daughter. Yolanda first viewed the burn when her daughter returned 

C.S. to Yolanda’s home. She determined that C.S. had a second-degree burn. 

¶ 4 Yolanda consulted WebMD for treating a burn and decided she could treat C.S.’s burns at 

her home. Three times daily she removed C.S.’s bandage, wiped his wound with a clean 

washcloth, sprayed antiseptic first aid spray, let it dry, applied burn gel, and rebandaged his 

wound. 

¶ 5 On February 23, 2016, Haleema Townsend, a DCFS investigator, called Yolanda and told 

her that C.S. was scheduled the next morning for a Healthworks exam, a standard exam for 

children in foster care. Sometime during the night, C.S.’s bandage fell off and the burned skin 

stuck to his pajama pants. Yolanda rebandaged the burn and took C.S. to the hospital for his 

prescheduled exam. During the Healthworks exam, Townsend and the doctor saw the burn on 

C.S.’s calf. The doctor determined that C.S. needed to be transferred to the burn center at the 

University of Chicago Comer Children’s Hospital.

¶ 6 That same day, a hotline call was made to DCFS to report that C.S. sustained a 

second-degree burn on his right calf. After an investigation, Townsend recommended to DCFS 

an indicated finding against Yolanda. On April 25, 2016, DCFS notified Yolanda that it 

completed its investigation and had indicated her for two categories of child neglect, burns by 

neglect and medical neglect. Additionally, the indicated findings would be maintained on the 

State Central Register for 20 years. The notification provided that indicated findings could 

affect her employment as a child care worker and thus she could request an expedited appeal. 

The expedited appeal would result in a final decision within 35 days of the appeal request. 

¶ 7 On May 3, 2016, Yolanda requested an expedited appeal to expunge the indicated findings 

from the State Central Register. DCFS sent her a letter informing her that a prehearing 

conference was scheduled for May 16, 2016, and a hearing was scheduled for May 24, 2016. 

On May 16, 2016, the Administrative Law Judge (ALJ) instructed Yolanda and DCFS that, 

under DCFS rules, DCFS must issue its decision within 35 days of the date the appeal was 

requested. However, the ALJ also explained that if at any time during the course of the 

expedited appeal a hearing needed to be rescheduled to a new date that is more than seven days 

from the original scheduled hearing date, the parties would give up their right to receive an 
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expedited decision within 35 days and the appeal would then be treated as a regular appeal to 

be decided within 90 days. 

¶ 8 During the pre-hearing conference, Yolanda requested a 14-day review. DCFS did not 

object, and the ALJ granted her request. The ALJ stated that the 14-day review would end on 

May 30, 2016; however, because May 30, 2016, was Memorial Day and DCFS was closed for 

the government holiday, the post-review hearing was scheduled for May 31, 2016. At the May 

31, 2016, hearing, Yolanda appeared by counsel, and DCFS announced that the findings 

alleging child neglect regarding the burns were unfounded. However, DCFS intended to 

proceed on the allegation of medical neglect. The ALJ offered hearing dates for June 15, 2016, 

June 16, 2016, and June 17, 2016. However, the parties agreed to a July 1, 2016, hearing date. 

¶ 9 On July 1, 2016, the ALJ held the evidentiary hearing on the indicated finding for medical 

neglect. Yolanda appeared personally and by counsel. Counsel for Yolanda asserted that it was 

her “understanding [that] there was a 14-day review in this case but *** there was no waiver of 

the expedited” hearing. The ALJ stated that the appeal had been converted from an expedited 

appeal into a regular appeal when Yolanda rejected the first available date and a 14-day review 

was requested. The ALJ explained: “[a]fter the [14-day] review was conducted, this date [July 

1] then was agreed upon *** if you reject the first offered date for the expedited appeal we do 

not set a hearing within seven days, then it does—it does convert to a regular appeal. That was 

read and understood.” Counsel for Yolanda stated for the record that she was “not aware that 

the hearing had been converted to a regular hearing.” Counsel further stated that she was under 

the impression that a 14-day review was not rejecting the first offered date, “but was a redress 

for the lack of an administrator’s conference and did not convert the hearing to a regular 

hearing but kept it on an expedited schedule.”

¶ 10 On August 19, 2016, the ALJ issued her opinion and recommendation, concluding that the 

indicated finding for medical neglect was supported by the preponderance of the evidence. She 

recommended that Yolanda’s request to expunge the indicated finding of medical neglect from 

the State Central Register be denied. On August 25, 2016, Yolanda filed a motion for 

expungement as a matter of law. She argued that DCFS had not yet issued a decision and, as a 

result, violated her expedited appeal right to receive a decision within 35 days as well as the 

90-day time limit for issuing a final decision in a regular appeal. The ALJ struck the motion, 

stating the Department Rule 336 did not give her authority to consider posttrial motions or 

expunge an indicated report. The ALJ also noted that any time expended for the 14-day review 

is attributed to the appellant, not DCFS. On August 30, 2016, the Director issued a final 

administrative decision, adopting the ALJ’s indicated finding for medical neglect. 

¶ 11 Yolanda filed a complaint for administrative review in the circuit court. The circuit court 

denied the complaint and affirmed the Director’s final administrative decision. On appeal, 

Yolanda challenges only the timing of DCFS’s decision; no argument has been raised with 

respect to the finding of medical neglect. 

¶ 12 II. ANALYSIS 

¶ 13 On appeal, Yolanda argues that DCFS recognized that she qualified as a child care worker 

with a protected liberty interest in her chosen occupation and, pursuant to Dupuy v. McDonald,

141 F. Supp. 2d 1090 (N.D. Ill. 2001), aff’d in part, rev’d in part sub nom. Dupuy v. Samuels, 

397 F.3d 493 (7th Cir. 2005), she is entitled to expungement of the indicated findings against 

her. She maintains that she properly filed a request for an expedited hearing and that DCFS 
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was required to issue a final decision on her appeal within 35 days of her request. She further 

contends that even if she is not entitled to expungement because DCFS failed to afford her an 

expedited appeal, she is still entitled to expungement because DCFS violated her right to a 

timely and efficient decision under the regular appeals process. 

¶ 14 DCFS responds that it satisfied the due process requirements because it provided Yolanda 

with notice and a meaningful opportunity to be heard in a timely manner and that it complied 

with the timelines and procedures for expungement appeals. DCFS maintains that Yolanda’s 

appeal was converted from an expedited appeal to a regular appeal by her own actions and that 

the Director’s final administrative decision was issued within the required 90-day period for a 

regular appeal—counting only the days attributable to DCFS. 

¶ 15 When a party appeals the circuit court’s decision on a complaint for administrative review, 

the appellate court’s role is to review the administrative decision rather than the circuit court’s 

decision. Siwek v. Retirement Board of the Policemen’s Annuity & Benefit Fund, 324 Ill. App. 

3d 820, 824 (2001). The Administrative Review Law provides that judicial review of an 

administrative agency decision shall extend to all questions of law and fact presented by the 

entire record before the court. 735 ILCS 5/3-110 (West 2014). Moreover, “[t]he findings and 

conclusions of the administrative agency on questions of fact shall be held to be prima facie

true and correct.” Id. “The standard of review, ‘which determines the degree of deference 

given to the agency’s decision,’ turns on whether the issue presented is a question of fact, a 

question of law, or a mixed question of law and fact.” Comprehensive Community Solutions, 

Inc. v. Rockford School District No. 205, 216 Ill. 2d 455, 471 (2005) (quoting AFM Messenger 

Service, Inc. v. Department of Employment Security, 198 Ill. 2d 380, 390 (2001)). The 

agency’s conclusions of law are reviewed de novo. Cinkus v. Village of Stickney Municipal 

Officers Electoral Board, 228 Ill. 2d 200, 211 (2008). 

¶ 16 Yolanda argues that DCFS violated her due process rights when it denied her request to 

expunge an indicated finding of medical neglect 119 days after she requested an appeal. She 

asserts that the appropriate remedy to cure the due process violation is an expungement of the 

indicated finding. 

¶ 17 Due process is “a flexible concept and requires only such procedural protections as 

fundamental principles of justice and the particular situation demand.” Abrahamson v. Illinois 

Department of Professional Regulation, 153 Ill. 2d 76, 92 (1992). In administrative 

proceedings, due process is satisfied when the party concerned has the “opportunity to be heard 

in an orderly proceeding which is adapted to the nature and circumstances of the dispute.” 

Obasi v. Department of Professional Regulation, 266 Ill. App. 3d 693, 702 (1994). A fair 

hearing includes the right to be heard, the right to cross-examine adverse witnesses, and 

impartiality in ruling on the evidence. WISAM 1, Inc. v. Illinois Liquor Control Comm’n, 2014 

IL 116173, ¶ 26. Yolanda’s due process claim raises a question of law, and thus our review is 

de novo. Lyon v. Department of Children & Family Services, 209 Ill. 2d 264, 271 (2004). 

¶ 18 With these principles in mind, we turn our attention to the applicable provisions in the 

Abused and Neglected Child Reporting Act (Act) (325 ILCS 5/7.7 (West 2014)) and Parts 300 

and 336 of the Illinois Administrative Code (Code) (89 Ill. Adm. Code 300; 89 Ill. Adm. Code 

336), all of which govern the procedures for the investigation and disposition of allegations of 

child abuse and neglect. Also relevant are particular agreed orders that resulted from the 

federal district court’s disposition in Dupuy, 141 F. Supp. 2d 1090, a case involving child care 
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employees for whom DCFS had made indicated findings of child abuse. 

¶ 19 A. Abuse and Neglect Reports Involving Child Care Workers 

¶ 20 The Abused and Neglected Child Reporting Act requires DCFS to maintain a state central 

register of all cases of suspected child abuse or neglect. 325 ILCS 5/7.7 (West 2014). If DCFS 

determines after a preliminary investigation that a report “is a good faith indication of alleged 

child abuse or neglect,” then it will start a formal investigation. Id. § 7.4(b)(3). DCFS 

investigates all reports of suspected child abuse or neglect, classifying them as “indicated,” 

“unfounded,” or “undetermined.” Id. § 7.12. When the subject of a report of suspected child 

abuse or neglect is a child care worker, DCFS investigators are required to notify the child care 

worker in person if DCFS intends to indicate a finding for child abuse or neglect. 89 Ill. Adm. 

Code 300.160(c)(2)(D) (2005). Once the child care worker has been notified of the intent to 

indicate, he or she may request a one-hour teleconference provided by a neutral administrator. 

89 Ill. Adm. Code 300.160(c)(1)(A) (2005). The teleconference provides the alleged 

perpetrator the opportunity to present documentary evidence or other information to support 

his or her position. Id. The teleconference is not a hearing. 89 Ill. Adm. Code 300.160(c)(3)(E) 

(2005). 

¶ 21 Child care workers have the right to request an expedited appeal if the allegation of abuse 

or neglect is indicated. 89 Ill. Adm. Code 300.160(c)(1)(B) (2005). An expedited appeal 

provides the alleged perpetrator with a final decision “within 35 days after receipt of his or her 

request for an appeal.” Id. If an appellant does not request an expedited appeal, but does appeal 

an indicated finding, he or she is entitled to have a final administrative decision rendered 

“within 90 days after the date of receipt of the appeal.” 89 Ill. Adm. Code 300.160(c)(5)(B) 

(2005). The Director’s decision constitutes the final administrative decision. 89 Ill. Adm. Code 

336.220(a)(1) (2017). 

¶ 22 A series of procedural safeguards, including the availability of an administrative 

teleconference, resulted from the federal district court’s decision in Dupuy, 141 F. Supp. 2d 

1090. Dupuy involved a class action lawsuit brought by child care employees whom DCFS had 

indicated as perpetrators of child abuse or neglect and whose names had been placed in the 

state central register. In their complaint, brought under 42 U.S.C. § 1983 (2012), the 

employees challenged the constitutionality of certain DCFS policies and procedures for 

investigating allegations of child abuse and neglect and for issuing “indicated” reports as 

violative of procedural due process and sought injunctive relief. Dupuy, 141 F. Supp. 2d at 

1092. Upon review of, inter alia, the DCFS’s indicated report decision-making, notice and 

hearing, and disclosure policies, the court found the policies to be constitutionality inadequate 

and granted the plaintiff’s motion for a preliminary injunction. Id. at 1134-41. As a part of the 

court’s order, the parties were given 60 days to develop constitutionally adequate procedures. 

Id. at 1141. 

¶ 23 On November 16, 2006, the Dupuy plaintiffs and DCFS entered into an agreed order that 

required the Director of DCFS to comply with what are commonly referred to as the Dupuy

orders. Stipulation and Order, Dupuy v. Samuels, No. 1:97-cv-04199 (N.D. Ill. Dec. 15, 2006). 

Relevant here, pursuant to the agreed order, if during the DCFS investigation of abuse 

allegations by a child care worker, the alleged abuser is not provided the opportunity for an 

administrative teleconference prior to being indicated, then he or she may request a “14 day 
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review” of the investigation. Agreed Motion to Find Substantial Compliance at 4, Dupuy v. 

McEwen, No. 1:97-cv-04199 (N.D. Ill. Feb. 9, 2011).

¶ 24 The review must be conducted within 14 days from the date of the pre-hearing conference 

in which the appellant claims he or she is a child care worker, who was not afforded an 

administrative teleconference. Id. Any time expended for the 14-day review is attributed to the 

appellant and not to DCFS. Id.1

¶ 25 B. The Expedited Appeal Process

¶ 26 Yolanda argues that DCFS was required to issue a final decision on her expedited appeal 

within 35 days. At the May 16, 2016, prehearing conference, Yolanda requested a 14-day 

review because she was a child care worker and she did not receive an administrator’s 

teleconference prior to the indicated finding. The review was to be completed by May 30, 

2016. Although she acknowledges that the 14-day period for the review is attributable to her, 

she maintains that the request should not have resulted in forfeiture or conversion of her 

expedited appeal to a regular one. 

¶ 27 There is no dispute over Yolanda’s entitlement to a 14-day review. Where the parties 

disagree is on the effect of the request for the review. We agree with Yolanda that a request for 

a 14-day review should not void a request for an expedited appeal, nor did it. The request 

merely extended the timeline in which the final decision would become due. 

¶ 28 On May 3, 2016, Yolanda requested an expedited appeal, which required that the 

Director’s final decision be rendered within 35 days of her request, by June 6, 2016. By the 

time of the prehearing conference on May 16, 2016, 14 of the 35 days had passed, all of which 

were attributed to the Department. The next 14 days, however, from May 17 through May 30, 

were attributed to Yolanda, extending the 35-day final decision date to June 21, 2016. At this 

juncture, no action by either party had the effect of altering Yolanda’s request for the expedited 

appeal. 

¶ 29 On May 31, 2016, the parties convened and discussed a hearing date on the indicated 

finding of medical neglect. The Department offered June 15, 2016, as a first available hearing 

date, as well as June 16, 2016, and June 17, 2016. All three dates preceded the June 21, 2016, 

final decision date under the expedited appeal rules. However, Yolanda rejected those dates 

and instead, by agreement with DCFS, set a hearing on the July 1, 2016, a date well beyond the 

35-day deadline. Under the Code, the 35-day time period for an expedited appeal excludes any 

time attributable to an appellant’s request for a continuance or to any continuance or date set by 

the agreement of the parties. See 89 Ill. Adm. Code 300.160(c)(5)(A) (2005); see also 89 Ill. 

Adm. Code 336.150(c) (2017) (“[i]f a continuance is requested or agreed to by an appellant, 

the time period between the request for continuance and the continued hearing date shall not be 

considered a delay on the part of [DCFS] in *** implementing its final administrative 

decision”). We conclude that it was Yolanda’s conduct that converted her expedited appeal to a 

 

1

In 2017, the 14-day review was codified at 89 Ill. Adm. Code 336.105(b)(1), added at 41 Ill. Reg. 

15260 (eff. Dec. 6, 2017)). If a child care worker indicated for child abuse or neglect was not afforded 

an administrative teleconference, he or she may request a 14-day review. “The review must be 

conducted within 14 days from the date of the pre-hearing conference ***. Any time expended for the 

review process will be attributed to the appellant and not to the Department ***.” Id.
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regular appeal. 

¶ 30 C. The Regular Appeal Process 

¶ 31 Yolanda claims that even if her appeal was converted to a regular appeal, the Department 

was nonetheless delinquent in issuing its final disposition. We disagree. By our count, the 

Director’s final decision was issued well within the 90-day deadline. We repeat, from the date 

of Yolanda’s request for an appeal on May 3, 2016, to the prehearing date on May 16, 2016, 14 

days passed that are attributable to DCFS. However, the 14 days that passed between May 17, 

2016, and May 31, 2016, for purposes of the 14-day review, are attributable to Yolanda. The 

May 30, 2016, Memorial Day holiday is not attributable to either party because it was a 

holiday. See 5 ILCS 70/1.11 (West 2016) (providing that holidays are excluded when 

computing time by which an act must be done). Additionally, the 30 days that passed between 

May 31, 2016, and up to the July 1, 2016, hearing are attributable to Yolanda because of the 

continuance agreed upon between her and DCFS. See 89 Ill. Adm. Code 336.150(c) (2017). 

The 61 days between the July 1, 2016, hearing and the August 30, 2016, final administrative 

decision, however, are attributable to DCFS. Ultimately, there were 75 countable days 

attributable to DCFS. 

¶ 32 From the July 1 hearing date, DCFS had 76 of the 90 days remaining in which to issue its 

final decision, or until September 14, 2016. Therefore, the Director’s decision issued on 

August 30, 2016, was well within the 90-day deadline for issuing the final administrative 

decision. 

¶ 33 Yolanda places reliance on Lyon, 209 Ill. 2d 264, to support her contention that she is 

entitled to strict enforcement of the 35-day expedited appeal deadline. That reliance, however, 

is misplaced. In Lyon, our supreme court found that the Director of the DCFS missed the 

regulatory 90-day deadline. Id. at 276. In Lyon, after the hearing request by the plaintiff, the 

parties agreed to delay the hearing because of scheduling conflicts and the administrative law 

judge was involved in an automobile accident. Id. Because the plaintiff did not object to the 

continuances, the court declined to penalize DCFS. Id. Further, the court acknowledged that 

some delays were attributable to the plaintiff and those days would not be counted towards the 

90-day deadline. Id. Nevertheless, excluding the delays attributable to the plaintiff, the court 

found that the Director of DCFS issued his decision 117 days after the hearing request, and 

thus missed the deadline by 27 days. Id. 

¶ 34 Based upon our review of the record, we conclude that Yolanda’s due process rights were 

not denied. Yolanda’s agreement to a continuance converted her expedited appeal to a regular 

appeal. Further, the Director’s decision was issued within the 90-day deadline for final 

administrative decision. Therefore, Yolanda is not entitled to expungement of the indicated 

finding as a matter of law. 

¶ 35 III. CONCLUSION 

¶ 36 For the foregoing reasons, we affirm the judgment of the circuit court of Cook County, 

affirming the Director’s final administrative decision.

¶ 37 Affirmed.