<PAGE>
                                                                   Exhibit 10.49

                                                     SERVICE AGREEMENT NO. 38103
                                                          CONTROL NO. 930905-120

                              FTS SERVICE AGREEMENT

         THIS AGREEMENT, made and entered into this 1st day of November, 1993,
by and between COLUMBIA GULF TRANSMISSION COMPANY ("Seller") and NORTH CAROLINA
NATURAL GAS CORPORATION ("Buyer").

         WITNESSETH: That in consideration of the mutual covenants herein
contained, the parties hereto agree as follows:

         Section 1. Service to be Rendered. Seller shall perform and Buyer shall
receive service in accordance with the provisions of the effective FTS Rate
Schedule and applicable General Terms and Conditions of Seller's FERC Gas
Tariff, Second Revised Volume No. 1 (Tariff), on file with the Federal Energy
Regulatory Commission (Commission), as the same may be amended or superseded in
accordance with the rules and regulations of the Commission. The maximum
obligation of Seller to deliver gas hereunder to or for Buyer, the designation
of the points of delivery at which Seller shall deliver or cause gas to be
delivered to or for Buyer, and the points of receipt at which Buyer shall
deliver or cause gas to be delivered are specified in Appendix A, as the same
may be amended from time to time by agreement between Buyer and Seller, or in
accordance with the rules and regulations of the Commission. Service hereunder
shall be provided subject to the provisions of Part 284.223 of Subpart G of the
Commission's regulations. Buyer warrants that service hereunder is being
provided on behalf of Buyer.

         Section 2. Term. Service under this Agreement shall commence as of
November 01, 1993, and shall continue in full force and effect until October 31,
2004, and from year-to-year thereafter unless terminated by either party upon
six (6) months' written notice to the other prior to the end of the initial term
granted or any anniversary date thereafter. Pre-granted abandonment shall apply
upon termination of this Agreement, subject to any right of first refusal Buyer
may have under the Commission's regulations and Seller's Tariff.

         Section 3. Rates. Buyer shall pay Seller the charges and furnish
Retainage as described in the above-referenced Rate Schedule, unless otherwise
agreed to by the parties in writing and specified as an amendment to this
Service Agreement.

         Section 4. Notices. Notices to Seller under this Agreement shall be
addressed to it at Post Office Box 1273, Charleston, West Virginia 25325-1273,
Attention: Director, Transportation and Exchange and notices to Buyer shall be
addressed to it at 150 Rowan Street, P O Box 909,Fayetteville, NC 28302,
Attention: President, until changed by either party by written notice.

<PAGE>

                                                     SERVICE AGREEMENT NO. 38103
                                                          CONTROL NO. 930905-120

                         FTS SERVICE AGREEMENT (Cont'd)

         Section 5. Prior Service Agreements. This Agreement is being entered
into by the parties hereto pursuant to the Commission's Order No. 636 and its
orders dated July 14, 1993 and September 29, 1993, with respect to Seller's
Order No. 636 compliance filing and relates to the following existing Service
Agreements:

         CDS Service Agreement No. 36065, effective November 1, 1989, as it may
         have been amended, providing for a bundled sales, transportation and
         storage service under the CDS Rate Schedule.

The terms of Service Agreement No. 38103 shall become effective as of the
effective date hereof, however, the parties agree that neither the execution nor
the performance of Service Agreements 38103 shall prejudice any recoupment or
other rights that Buyer may have under or with respect to the above-referenced
Service Agreements.

NORTH CAROLINA NATURAL GAS CORP               COLUMBIA GULF TRANSMISSION COMPANY

By:    /s/ Gerald A. Teele                    By: /s/ George E. Shriver
       -------------------                        ---------------------

Title: Senior Vice President                  Title: Director T&E

<PAGE>

                                                                    Revision No.
                                                Control No. 1993-09  05 -   0120

                    Appendix A to Service Agreement No. 38103
                             Under Rate Schedule FTS
             Between (Seller) COLUMBIA GAS TRANSMISSION CORPORATION
                   And (Buyer) NORTH CAROLINA NATURAL GAS CORP

       Transportation Demand                                9,801 Dth/day

                             Primary Receipt Points
                             ----------------------

<TABLE>
<CAPTION>
Scheduling       Scheduling        Measuring                                Measuring                   Maximum Daily
Point No.        Point Name        Point No.      Footnote                  Point Name                Quantity (Dth/Day)
---------        ----------        ---------      --------                  ----------                ------------------
<S>              <C>               <C>            <C>                       <C>                       <C>
801              TCO-LEACH            801                                                                      9,801
</TABLE>

<PAGE>

                                                                    Revision No.
                                                 Control No. 1993-00 05 -   0120

                    Appendix A to Service Agreement No. 38103
                             Under Rate Schedule FTS
             Between (Seller) COLUMBIA GAS TRANSMISSION CORPORATION
                   And (Buyer) NORTH CAROLINA NATURAL GAS CORP

                            Primary Delivery Points
                            -----------------------

<TABLE>
<CAPTION>
Scheduling       Scheduling        Measuring                                Measuring                   Maximum Daily
 Point No.       Point Name        Point No.       Footnote                 Point Name                Quantity (Dth/Day)
----------       ----------        ---------       --------                 ----------                ------------------
<S>            <C>                 <C>             <C>                      <C>                       <C>
   30 NC       NC Natural Gas        30 NC                                                                    9,801
</TABLE>

<PAGE>

                                                                    Revision No.
                                              Control No. 1993-09  05 -     0120

                    Appendix A to Service Agreement No. 38103
                             Under Rate Schedule FTS
             Between (Seller) COLUMBIA GAS TRANSMISSION CORPORATION
                   And (Buyer) NORTH CAROLINANATURAL GAS CORP

GFNT /  ALL GAS SHALL BE DELIVERED AT EXISTING POINTS OF INTERCONNECTION WITHIN
        THE MDDO's IN SELLER's CURRENTLY EFFECTIVE SST SERVICE AGREEMENT WITH
        BUYER, WHICH FOR SUCH POINTS SET FORTH ARE INCORPORATED HEREIN BY
        REFERENCE.

<PAGE>

                                                                    Revision No.
                                              Control No. 1993-09  05 -     0120

                    Appendix A to Service Agreement No. 38103
                             Under Rate Schedule FTS
             Between (Seller) COLUMBIA GAS TRANSMISSION CORPORATION
                   And (Buyer) NORTH CAROLINANATURAL GAS CORP

The Master List of Interconnects (MLI) as defined n Section 1 of the General
Terms and Conditions of Seller's Tariff is incorporated herein by reference for
the purposes of listing valid secondary interruptible receipt points and
delivery points.

Service changes pursuant to this Appendix shall become effective as of November
01, 1993. This Appendix A shall cancel and supersede the previous Appendix A
effective as of N/A , to the Service Agreement referenced above. With the
exception of this Appendix A, all other terms and conditions of said Service
Agreement shall remain in full force and effect.

         NORTH CAROLINA NATURAL GAS CORP

By       /s/ Gerald A. Teele
         -------------------

Its      Senior Vice President

Date     November 24, 1993

COLUMBIA GAS TRANSMISSION CORPORATION

By       /s/ George E. Shiver
         --------------------

Its      Director T&E

Date     12/2/93