Eighteenth Amendment to the CSG Master Subscriber Management System Agreement



 Pages where confidential treatment has been requested are stamped “Confidential
Treatment Requested 
 and the Redacted Material has been separately filed with the Commission,” and places where
information has 
 been redacted have been marked with (***). 
  
 Exhibit 10.23K 
 EIGHTEENTH AMENDMENT 
 TO THE 

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT 
 BETWEEN 
 CSG SYSTEMS, INC. 

AND 

DISH NETWORK, L.L.C. 

This EIGHTEENTH AMENDMENT (this “Amendment”) is made by and between CSG Systems, Inc., a Delaware corporation
(“CSG”), and DISH Network L.L.C., a Colorado limited liability company (“Customer”). This Amendment shall be effective as of the date last signed below (the “Effective Date”). CSG and Customer
entered into a certain CSG Master Subscriber Management System Agreement (Document #2301656) effective as of January 1, 2010 (the “Agreement”), and now desire to further amend the Agreement in accordance with the terms and
conditions set forth in this Amendment. If the terms and conditions set forth in this Amendment shall be in conflict with the Agreement, the terms and conditions of this Amendment shall control. Any terms in initial capital letters or all capital
letters used as a defined term but not defined in this Amendment shall have the meaning set forth in the Agreement. Upon execution of this Amendment by the parties, any subsequent reference to the Agreement between the parties shall mean the
Agreement as amended by this Amendment. Except as amended by this Amendment, the terms and conditions set forth in the Agreement shall continue in full force and effect according to their terms. 

Whereas, pursuant to Schedule L of the Agreement (as amended by the Tenth Amendment to the Agreement, dated January 14,
2011 (CSG #2307267) (the “10th Amendment”) and the Amended and Restated Third Amendment to the Agreement (the “A&R 3rd Amendment”), which was effected by the 10th Amendment), upon the completion of the Platform
Migration, as described in Section 4(b) the A&R 3rd Amendment (i.e., such completion meaning that all of Customer’s Active Subscribers are on ACP and there are zero (0) subscribers in Cycle E and, except as provided for in the
Nineteenth Amendment to the Agreement of even date herewith, CSG has completed all Custom Roadmap Development provided for in Attachment B to the A&R 3rd Amendment) (“Completion of Platform Migration”), Schedule A and Exhibit
A-5 will be amended to remove the CSG Smartlink® Service and replace it with the CSG SmartLink® BOS Service; 
 Now therefore, CSG and Customer agree as follows as of the Effective Date: 
  

	1.	Upon *** ********** ** ******** *********, Schedule F, Fees, CSG Services, Subsection II, Interfaces, of the Agreement shall, without further actions of
the parties, be deemed to be amended to delete Subsection C, entitled “CSG Smartlink,” in its entirety and replaced with the following Subsection C: 


 

	 	C.	 CSG
SmartLink® BOS (SLBOS) Interface 



 

					
	 Description of Item/Unit of Measure
	  	Frequency	  	Fee
	 ************ *** *****-******* **
	  	*** *******	  	*****
	 ********* *********** *** ********* ******** ***** ** ***** **
	  	*** *******	  	*****
	 ***** **** ***** ** ************ *** ****** *“***”* ******* *******
	  		  	
	 **** * ********** ***** ************ ** ** *** ****
	  	*******	  	******** ** ***
******* ******
********** ******
	 **** * ********** ***** *********** **** *** *** ** ** *** **** ************ ** **** * ******
	  	*******	  	***,***.**
	 **** * ********** ***** ******** **** *** **** **** *********** **** ************ ** **** * *** **** * ******
	  	*******	  	****.**

  

	    	**** *: ************ *** *****-** ********. *** ************ *** *****-** ******** *** *** ********** **** ***** ** *** ***** ** * ******** ****** **** *********
** ****. 

  

	    	**** *: ********* *********** *** ********* ********. ***** ******* ** ********* *********** ******** *** ********* ******** ********* ** ******** ** ******** ** ***
****** **** *********** ** ********’* ***** ***** ************. *** ********* *********** ******** *** ********* ******** *** *** ********** **** ***** ** *** ***** ** * ******** ****** **** ********* ** ****.  









			
	*** Confidential Treatment Requested and the Redacted Material has been separately filed with the Commission.


 

	 	
**** *: ********’* *** ********** **** ** ******** *** ******** ** * ********* ******** ***** ** *** *** ** *** ****** ** *****, ****, ********* *** ******** ** **** **** ****** ***
**** ** *** *********. *** *** ******* ** *********** *** *** ********** ***** ********** ** *** **** ******** *******, *** ******* ***** *** ************ (** ******** ****** *** **** * *****) ** **** (*) ********* **** *** **** ** ***
***** (*) ****** ** *** ****-****** ******* **** ** ******** ** ****** * **** ** ******* (**) ******** (*** “********* *** *********** ****”). *** ***** ******* * **** ** *** ********* *********** **** ** ******** ** ***** ****
*** ***** ******** *** ** *** ***** *********** ********* *** *** ** *** ******** *******. *** ****** *** ***** ** *** ********* *** *********** **** (“*********** *** *****”) **** ** *** *** ***** **** ** ********* *** ***
********** ***** ********** ***** ******* *** *** **** ******** ******* (“*** ******** ***”). *** **** ***** ********* ******** *** *** *** ******** *** ** *** ***** *********** ********* *** *** ** *** ******** *******. ***
************* ********, *** **** ***** ** ** ***** ** **** **** *** ******* ** *** *** ********** ***** (********** ** ** ***** ******* (***) ***) ********* *****, *.*., ******** **** *** ******* ****** ********** ****** ** ** ********** ****.
******** ******** *** ***** ** ******* *** ********* *** *********** **** ** *** **** ******* ** *** *****, ****, ********* *** ******** ****** **** *******. ******** *** ****** *** ****** ** ***** *** **** ********* *** ****** (**) **** *******
******* ****** *** *** ********** ***** ** ******* ** *** ***** *** ** *** ***** ********* *** **t***** ** ******.  

  

	    	**** *: *** ****** ************ **** ******* ** ******* ************ ***** **** ***** (**) ****** *********. *** ****** ******** **** ** ********** **** :** **
:** **** **** (*.*., **** **:** ** **:**). ****** *** *** (*) **** ******, *** ***** ****** ** ************ **** ** ******* *** **** ** ******* ** ***** ******** *** ******* ******* (*,***) ** ****** *** ****** *** ***********. 


  

	    	**** *: ******** ********* ************ ** *** ******** ********* *** ************** **** ** ******* ** ****** ******* *****. ******** *** * *** ********* ** *
*** ********* ** * ***** ***** **** ** ******* ** **** * ** *** ***** ***** (********* *********** *** ********* ********). 

  

	2.	Customer desires to purchase, and CSG agrees to provide, incremental SLBOS TPS to support ACP production environment made available for Customer. Beginning on
the date on which Customer’s first Active Subscriber is migrated to ACP (such date is also known as the “go-live day”) of migration to ACP, for the SLBOS TPS fee set forth in the table in Section 2 above, CSG agrees to provide
SLBOS TPS in the amount of ***** ******* ******** (***); ********, *******, **** ** ********’* ********** ***** ****** (**) **** ***** ** *** **-**** *** ** **** **** ***** ******* ******** (***), **** *** ***** *** *** ***** ********** ******
** ** **** **** (*.*., *** **** **** ** ****** (**) **** ***** ** *** **-**** ***) ** *** ****** ** ***** *** ** ** ******** ** *** **-**** *** *** ******** ***** ** ******** *** **** ** ********’* ******* *******. ****** *** ****** (**) ****
***** *** **-**** ***, ******** *** ******** ** ******** *********** ** *** ***** *** *** ***** ** ******** *** **** ** ********’* ******* ******* ** ********** **** *** ***** *** ******** ****** **** *****. ******** *** *** ***** **** ***
***** *** ***** ** ** *** **** *** ** *** ****** (**) **** ***** *** **-**** *** ***** ** *** ***** *** ***** ***** *** *** ************* ******** *** **** *** ** ******** ** *** ***** *** *** *** ***** ** ******* * *****, ********* **** *** *****
******* ******* ******** ** ******** ** ********** **** *** ********* ********* *** **-**** ***. 

 IN WITNESS WHEREOF the
parties hereto have caused this Amendment to be executed by their duly authorized representatives. 
  

							
	DISH NETWORK L.L.C.	  	CSG SYSTEMS, INC.
				
	By:	 	 /s/ Michael K. McClaskey
	  	By:	 	 /s/ Michael J. Henderson

	Name: Michael K. McClaskey	  	Name: Michael J. Henderson
	Title:   Senior Vice President and Chief Information Officer	  	Title:   EVP Sales & Marketing
	Date:   1-12-12	  	Date:   1/13/12


  
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