### IN THE UNITED STATES COURT OF APPEALS FOR THE FIFTH CIRCUIT

No. 13

- 31132

LLOYD FLANNER , Plaintiff

–

Appel lant

v.
CHASE INVESTMENT SERVICES CORP. , doing business as JP MORGAN SECURITIES, L.L.C.

Defendant

– Appell ee

Appeal from the United States District Court for the Western District of Louisiana USDC No. 3:11

- CV

- 940

Before STEWART, Chief Judge, OWEN , Circuit Judge, and MORGAN, District Judge

. * PER CURIAM: * * Lloyd Flanner brought suit against his former employer Chase Investment Services Corp., doing business as JP Morgan Securities, L.L.C. (JPMS ), asserting claims under the Age Discrimination in Employment Act

* District Judge of the Eastern District of Louisiana, sitting by designation.

* * Pursuant to 5 TH C IR

. R. 47.5 , the court has determined that this opinion should not be published and is not precedent except under the limited circumstances set forth in 5 TH C IR

. R. 47.5.4. United States Court of Appeals Fifth Circuit 

### FILED February 2, 2015

Lyle W. Cayce Clerk Case: 13-31132 Document: 00512922637 Page: 1 Date Filed: 02/02/2015No. 13

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(ADEA), Family and Medical Leave Act (FMLA), Americans with Disabilities Act ( ADA ) , and the Louisiana law of defamation

. The district court granted summary judgment in favor of JPMS with re spect to all claims

. We AFFIRM IN PART and REVERSE AND REMAND IN PART.
I. Flanner wa s employed by JPMS as a f inancial a dvisor from August 2003 until August 9, 2010 and was assigned to the Northside and Fourth Street b ranch es in Monroe, Louisiana. During December 2009, Flanner was diagnosed with a heart condition. He requested and was granted medical leave under the FMLA to undergo surgery . Flanner returned to his position

as a f inancial a dvisor o n April 5, 2010 ; he was 59 years old at the time . Upon his return, he was soon back to his pre

- s urgery productivity and was told by his supervisors that he was “doing great.” Around the beginning of June, Flanner’s attorney , Todd Newman , sent an assistant to the Northside b ranch to purchase a $25 money order . When the assistant was unable to do so, Newman called Flanner for help. In

response, Flanner withdrew $25 from his personal bank account, purchased the money order, and gave it to Newman’s assistant. Newman repaid Flanner the $25 the following day.
In l ate July, JPMS management learned of this in cident and began an investigation

. Flanner’s immediate supervisor , Daniel Nowak , confirmed that Flanner had gone behind the teller line to purchase the $25 money order for a bank customer. Flanner was suspended d uring the investigation and later terminated on August 9, 2010

. Flanner was replaced by the 53

- year
- old Howard Johnson at the Fourth Street b ranch and by the 32

- year
- old Jason Tis e r at the Northside b ranch

.

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Flanner’s written termination notice stated he w as terminated because he violated section 6.2 of the JPMS Code of Conduct, which prohibits employees from “borrow[ing] money (other than nominal amounts) from or lend[ing] money to other employees, customers or suppliers.” On September 2, 2010, JPMS filed a Form U5 with the Financial Industry Regulatory Authority (FINRA) regarding Flanner’s termination. On the form, JPMS stated Flanner was discharged for “violating investment

- related statutes, regulations, rules, or industry standards of conduct” and furthe r described the incident saying “Registered rep used his personal funds to purchase a money order in the amount of $25 for the convenience of a bank customer.” Flanner maintains the reason given on his written termination notice was merely pretext for JPMS ’s discriminatory termination and that the statement made on the Form U5 was defamatory. On June 22, 2011 , Flanner filed suit in the Middle District of Louisiana alleging discrimination claims under the ADEA, FMLA, ADA, and a claim for defamation under Louisiana law

. The district court granted summary judgment in favor of JPMS on all claims . Flanner timely appealed. II. This C ourt reviews the grant of summary judgment de novo , applying the same standards as the district court

. 1 Summary judgment is appropriate where “the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law. ” 2 A fact is “material” if it would affect the outcome of the action, and a dispute is “genuine” if the evidence is such that a reasonable jury could return a verdict

1 Bryan v. McKinsey & Co., Inc. , 375 F.3d 358, 360 (5th Cir. 2004).
2 Fed . R. Civ. P. 56 (a). S ee also Celotex Corp. v. Catrett , 477 U.S. 317, 322

– 23 (1986).

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in favor of the non moving party. 3 The Court must “ view the evidence and all factual inferences from that evidence in the light most favorable to the party opposing the motion and all reasonable doubts about the facts are resolved in favor of the nonmoving litigant.” 4 III. Age Discrimination Claim “Under the ADEA, it is unlawful for an employer ‘to fail or refuse to hire or to discharge any individual or otherwise discriminate against any indiv idual with respect to his compensation, terms, conditions, or privileges of employment, because of such individual’s age.’” 5 To establish an age discrimination claim, an employee must prove by a preponderance of the evidence , which may be direct or circums tantial , that age was the “ but for ”

cause of the employer’s adverse decision. 6 Under the McDonnell Douglas Corp. v. Green burden

- shifting framework, the employee must first establish a prima facie case of age discrimination by showing that “(1) he was d ischarged; (2) he was qualified for the position; (3) he was within the protected class at the time of discharge; and (4) he was either i) replaced by someone outside the protected class, ii) replaced by someone younger, or iii) otherwise discharged becaus e of his

age. ” 7 The Supreme Court has clarified that “the prima facie case requires

‘ evidence adequate to create an inference that an employment decision was based on a[n] [illegal] discriminatory criterion . . . .’ In the age

- discrimination

3 Anderson v. Liberty Lobby, Inc. , 477 U.S. 242, 248 (1986)

. 4 Bryan , 375 F.3d at 360

. 5 Machinchick v. PB Power, Inc. , 398 F.3d 345, 349

– 50 (5th Cir. 200 5 ) (quoting 29 U.S.C. § 623(a)(1)).
6 Gross v. FBL Fin. Servs., Inc. , 557 U.S. 167, 177

– 78 (2009).
7 Jackson v. Cal

– Western Packaging Corp. , 602 F.3d 374, 378 (5th Cir. 2010) (internal quotation marks and citation omitted).

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context, such an inference cannot be drawn from the replacement of one worker with another worker insignificantly younger.” 8 Thus, a plaintiff’s replacement must be “substantially younger” to create an inference of discrimination. 9 If the employee establishes a prima facie case, “ the burden shifts to the employer to provide a legitimate, nondiscriminatory reason for terminating employment.” 10 “If the employer satisfies this burden, the burden shifts back to the employee to prove either that the employer’ s proffered reas on was not
true

— but was instead a pretext for age discriminatio n

— or that, even if the employer’ s reason is true, he was terminated because of his age.” 11 An employee “may show pretext either through evidence of disparate treatment or by showing that the emp loyer ’ s proffered explanation is false or unworthy of credence. ” 12 “ But a r eason cannot be proved to be ‘ a pretext for discrimination ’ unless it is shown both that the reason was false, and that discrimination was the real reason.” 13 Ordinarily , we assume arguendo that an employee established his prima facie case and limit our inquiry to whether the legitimate non

discriminatory reasons given, if any , were a pretext for age discrimination. 14 In this case, however, the district court found Flanner failed to e stablish a prima facie case of age discrimination

. The first three elements required for a

8 O’Connor v. Consol

. Coin Caterers Corp. , 517 U.S. 308, 312

– 13 (1996) (alterations in original) (emphasis omitted) (quoting Teamsters v. United States , 431 U.S. 324, 358 (1977)).
9 See id.
10 Miller v. Raytheon Co. , 716 F.3d 138, 144 (5th Cir. 2013).
11 Id. (citing Gross, 557 U.S. at 180 )

. 12 Jackson , 602 F.3d at 378

– 79 (internal quotation marks and citation omitted).
13 St. Mary’ s Honor Ctr. v. Hicks, 509 U.S. 502, 515 (1993).
14 See
, e.g. , Kean v. Jack Henry & Assocs., Inc. , 577 F. App’x 342, 350 (5th Cir. 2014) (unpublished); Golbert v. Saitech, Inc. , 439 F. App’x 304, 306 (5th Cir. 2011) (unpublished) ; Patel v. Midland Mem’l Hosp. & Med. Ctr. , 298 F.3d 333, 342 (5th Cir. 2002).

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prima facie case of age discrimination are undisputed , but t he district court found Flanner did not establish th e fourth element. In so finding, t he court reasoned that because Flanner was replaced by a worker who was insignificantly younger than he , no inference of age discrimination was created, and Flanner had no other evidence of age discrimination

. T he district court stated: Flanner relies solely on the fact th at the two individuals who replaced him were younger than him as a basis for establishing a prima facie case . Flanner has presented no evidence of any disparaging comments based on his age and notably, the difference in Flanner’s age (59) and that of Mr. J ohnson (53) was not so disparaging to create an inference of age discrimination. There is absolutely no evidence to validate Flanner ’s claim of age discrimination.

This Court disagrees and finds that at least one, and maybe both, of Flanner’s replacements was young enough to create an inference of age discrimination

. The Supreme Court has stated that “[b]ecause the ADEA prohibits discrimination on the basis of age and not class membersh ip, the fact that a replacement is substantially younger than the plaintiff is a far more reliable indicator of age discrimination than is the fact that the plaintiff was replaced by someone outside the protected class.” 15 Thus, to create an inference of ag e discrimination, at least one of Flanner’s replacement s must be substantially younger than Flanner. Unlike some of our sister circuits, 16 this Court has not settled on a standard for what age difference qualifies as “substantially younger” such that an inference of age discrimination may be made to establish a prima

15 O’Connor v. Consol. Coin Caterers Corp. , 517 U.S. 308, 313 (1996).
16 See Grosjean v. First Energy Corp. , 349 F.3d 332, 340 (6th Cir. 2003) , for an analysis of cases from various circuits finding certain age differences, without more, either sufficient or insufficient to create an inference of age discrimination.

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facie case

. 17 T his Court has stated : “ [t] he ADEA does not lend itself to a bright

- line age rule . . . in which replacement by a worker outside the protected category is a convenient proof guid eline

. ” 18 Without citation or further elaboration, the district court found the six

- year difference between Flanner’s age and that of Johnson , his replacement at the Fourth Street branch, “was not so disparaging to create an inference of age discrimination. ” Yet, th is Court has stated twice that it is a “close question” whether a five

year age difference, without more, is sufficient to support an inference of age discrimination

. 19 If five years is a close call, so too is six years. In close calls such as this , this Court has considered the relative ages of the plaintiff and the replacement employee as evidence on the ultimate issue of proving “but for” causation rather than as a basis for finding that the employee has failed to make a prima facie case

. 20 More importantly , the district court failed to consider the fact that Flanner was replace d by two employees: it merely addressed the age difference between Flanner and Johnson and found the six

- year age difference was not substantial enough to support an infere nce of discrimination. But Flanner’s replacement at the Northside b ranch , Tis e r ,

was twenty

- seven years Flanner’s junior , and there is no doubt he was

17 See Rachid v. Jack In The Box, Inc. , 3 76 F.3d 305, 313 (5th Ci r. 2004); Bienkowski , 851 F.2d at 1506.
18 See Bienkowski , 851 F.2d at 1506 (citing McCorstin v. United States Steel Corp. , 621 F.2d 749, 754 (5th Cir. 1980)).
19 The Court decided these cases on other grounds, without deciding whether five years is suffici ently younger to support an inference of discrimination

. See Rachid , 3 76 F.3d at 313 (noting that a plaintiff’ s replacement being five years younger is a “close question,” but the Court “need not reach it because [the plaintiff’s] other evidence easily establishes a prima facie case”) ; Bienkowski , 85 1 F.2d at 1506 (noting, pre

- O’Connor, that a five year age difference “does not legally preclude the possibility of discrimination” and that “it is a close question whether he established a prima facie case”)

. 20 See Bienkowski , 851 F.2d at 1506 (citing U.S. Postal Serv

. Bd. of Governors v. Aikens, 460 U.S. 711, 714 (1983)).

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“ substantially younger

. ” Thus, the evidence presented, without more, supports an inference of age discrimination because Flanner also was replaced by Tiser, a substantially younger employee

. Flanner has made a prima facie case of age discrimination

. Although the district court found Flanner failed to make a prima facie showing of age discrimina tion, it did perform the burden

- shifting analysis and found JPMS articulated a non

- discriminatory reason for Flanner’s termination , his violation of Section 6.2 of JPMS’s Code of Conduct , but that Flanner did not prove the proffered reason was a pretext. T he district court stated that “[s]imply disputing JPMS’s business judgment is not enough to prove pretext without producing evidence that the reasons stated were false and pretextual

. ” For that reason, the district court found “ Flanner ha [d] failed to esta blish that JPMS’ [sic] reason was either false or unworthy of credence.” This Court agrees JPMS articulated a non

- discriminatory reason for Flanner’s termination , which shifts the burden back to Flanner to show pretext, “either through evidence of dispara te treatment or by showing that the employer’s proffered explanation is false or unworthy of credence.” 21 U nlike the district court, w e find the evidence in the record creates a factual dispute as to whether JPMS’s proffered reason for Flanner’s termination was pretextual. Flanner points to evidence he contends creates a fact ual dispute as to whether the reason given was pretextual : (1) co

- workers routinely lent similar amounts of money to other co

- workers, who also were customers of Chase, and either such a ctions were not considered violations of the C ode of C onduct or those persons were not punished for violating JPMS’s policies;

21 Jackson v. Cal

- W estern Packaging Corp. , 602 F.3d 374, 37 8

– 7 9 (5th Cir. 2010) (internal quotation marks and citations omitted).

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and (2) the proffered reason was not the original reason cited for Flanner’s termination as he was initially cited for violations of the Regi stered Representatives’ Manual. “[A] plaintiff's prima facie case, combined with sufficient evidence to find that the employer’s asserted justification is false, may permit the trier of fact to conclude that the employer unlawfully discriminat ed.” 22 In this case,

v iewing the evidence in the light most favorable to Flanner, there is a genuine dispute of material fact as to whether the proffered reason was false and actually a pretext for discrimination

. A ccordingly, JPMS was not entitled
to summa ry judgment , and the district court’s ruling with respect to Flanner’s ADEA claim is reversed

. FMLA Retaliation Claim To establish a prima facie case of retaliatory discharge under the FMLA, “the employee must show that (1) she engaged in a protected activity, (2) the employer discharged her, and (3) there is a causal link between the protected activity and the discharge.” 23 “Protected activity” includes both exercising rights under the FMLA, such as taking leave, as well as opposing practices made unla wful under the Act. 24 This Court has discussed the analysis to be used when, as here, there is no direct evidence of discriminatory intent: When there is no direct evidence of discriminatory intent,

. . . the familiar McDonnell

– Douglas burden shifting fra mework [is used] to determine whether an employer discharged an employee in retaliation for participating in FMLA

- protected activities

. Specifically, once the employee establishes a prima facie case of retaliation, the burden shifts to the employer to arti culate a

22 Reeves v. Sanderson Plumbing Prods., Inc. , 530 U.S. 133, 148 (2000).
23 Richardson v. Monitronics Int’ l, Inc. , 434 F.3d 327, 332 (5th Cir. 2005)

. 24 See id.

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legitimate, nondiscriminatory reason for the adverse employment action. If the employer succeeds in doing so, the burden shifts back to the employee to show by a preponderance of the evidence that the employer ’ s articulated reason is a pretext for discrimination. 25

The district court concluded Flanner failed to make a prima facie case of retaliation because he did not establish a causal connection between the adverse employment action and his taking FMLA leave. The court found “the temporal elemen t of an adverse employment action four months after returning from taking FMLA leave is insufficient to establish a causal connection.” Flanner clearly was protected under the FMLA because he exercised his right to take FMLA leave and suffered an adverse employment action when he was terminated from his position

. With respect to the third element , proving a causal link, Flanner relies on Evans v. City of Houston , in which this Court noted that a Texas district court found “ ‘a time lapse of up to four
mont hs

. . . sufficient to satisfy the causal connection for summary judgment

purposes. ’” 26 But the actual time gap this Court found in Evans to be sufficiently close was only five days. 27 JPMS cites Amsel v. Texas Water Development Board , an unpublished opinion in which this Court affirmed summary judgment finding a two

- month gap, while “short, [] is not, by itself, enough to show a causal connection based upon temporal proximity alone.” 28 The Supreme Court has stated that “[t] he cases tha t accept mere temporal proximity between an employer ’ s knowledge of protected activity

25 Id. at 332

– 33

. 26 246 F.3d 344, 354 (5th Cir. 2001) (quoting Weeks v. NationsBank, N.A. , No. 98

- 1352, 2000 WL 341257, at *3 (N.D. Tex. 2000)).
27 Id.
28 464 F. App’x 395, 402 (5th Cir. 2012) (unpublished) (citing Clark Cnty. Sch. D ist. v. Breeden , 532 U.S. 268 (2001)).

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and an adverse employment action as sufficient evidence of causality to establish a prima facie case uniformly hold that the temporal proximity must be ‘ ver y close.’” 29 A dditionally, this Court’s case law , although largely unpublished, “fits with the Supreme Court’s requirement that the temporal proximity be ‘very close’ to show causation , ” and our previous decisions that a “four

- month gap in time, standing alone, is insuf ficient to establish prima facie evidence of causation.” 30 The Court is mindful the requirement of showing “causation . . . at the prima facie stage is much less stringent than a ‘but for’ standard ,” 31 and the Court must draw all reasonable inferences in Plaintiff’s favor on this motion for summary judgment. However, after careful review of the record, the Court finds Flanner failed to prove his prima facie case. The four

- month time lapse, without more, is insufficient evidence to establish the causal link required to make a prima facie case of FMLA retaliation . The district court’s ruling with respect to Flanner’s FMLA retaliation claim is affirmed

. ADA Claim To establish a prima facie case for violation of the ADA , a plaintiff must show “that (a) she is disabled, has a record of having of having a disability, or is regarded as disabled, (b) she is qualified for her job, (c) she was subjected

29 Breeden , 532 U.S. at 273

– 74 (quoting O’ Neal v. Ferguson Constr. Co., 237 F.3d 1248, 1253 ( 10th Cir. 2001); citing Richmond v. ONEOK, Inc., 120 F.3d 205, 209 ( 10th Cir. 1997) (3

– month period insufficient); Hughes v. Derwinski, 967 F.2d 1168, 1174

– 75 ( 7th Cir. 1992) ( 4

– month period insufficient) ).
30 Barkley v. Sing ing River Elec. Power Ass’ n , 433 F . App’ x 254, 260 (5th Cir. 2011) (unpublished) (citing Ajao v. Bed Bath & Beyond, Inc., 265 F. App ’ x. 258, 265 (5th Cir. 2008) (per curiam) (finding temporal proximity of four months “not close enough”); Myers v. Crestone Int ’ l, LLC, 121 F. App ’ x. 25, 28 (5th Cir. 2005) (per curiam) (three

- month gap did not, by itself, create causal link); Raggs v. Miss. Power & Light Co., 278 F.3d 463, 471

– 72 (5th Cir. 2002) (five

- month lapse, same) )

. See also Everett v. Cent. Mississippi, Inc. Head Start Program , 444 F. App’x 38, 47 (5th Cir. 2011) (unpublished) (finding temporal proximity of five months not close enough).
31 Montemayor v. City of San Antonio , 276 F.3d 687, 692 (5th Cir. 2001).

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to an adverse employment action on account of her disability or the perception of her disability, and (d) she was replaced by or treated less favorably than non

- disabled employees.” 32 Disability refers to “ a physical or mental impairment that substantially limits one or more of the major life activities of such individual” and also “ b eing regarded as having such an imp airment.” 33 “An individual meets the requirement of ‘being regarded as having such an impairment’ if the individual establishes that he or she has been subjected to an action prohibited under this chapter [Equal Opportunity for Individuals with Disabilities ] because of an actual or perceived physical or mental impairment whether or not the impairment limits or is perceived to limit a major life activity.” 34 The district court concluded Flanner failed to establish a prima facie

case under the ADA because he offered no evidence of a disability or perceived disability. Fl anner argues on appeal that it may be implied that JPMS perceived him as disabled because JPMS was aware of his heart

surgery

. In response, JPMS cites district court opinions rejecting a plaintiff’s subjective belief and conclusory allegations as establishing a prima facie case of having been regarded as disabled . JPMS also argues there is no basis for an inference of perception of any impairment because Flanner testified at his deposition that he was able to do the same work at the same production leve l after returning from leave. This Court agrees with the district court that Flanner failed to make a prima facie case for an ADA violation because he points to no evidence indicating JPMS perceived him as disabled. In this case, the Court finds that

32 E.E.O.C. v. Chevron Phillips Chem. Co. , LP , 570 F.3d 606, 615 (5th Cir. 2009 ).
33 42 U.S.C. § 12102(1). See also Griffin v. United States Parcel Serv., Inc. , 661 F.3d 216, 222 (5th Cir. 2011).
34 42 U.S.C. § 12102(3)(A).

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JPMS’s mere knowledge of Flanner’s heart surgery alone does not support an inference that JPMS regarded him as disabled. Further, Flanner testified his production level was about the same before and after surgery , so there is no evidence Flanner was actually disabled

. Because Flanner points to no competent summary judgment evidence showing JPMS perceived him to be disabled because of his heart condition o r that he actually was disabled, the district court’s ruling with respect to Flanner’s ADA claim is affirmed

. Defamation Flanner’s complaint alleges JPMS defamed him by reporting a false
statement on the Form U5 . Flanner contends it was false to say he violated

an investment

- r elated industry standard of conduct when he loaned money to a bank customer. Flanner maintains he did not violate § 6.2 of JPMS’s Code of Conduct , but even if he did , the statement on the F orm U5 was still false because § 6.2 of JP MS’s Code of Conduct is not an investment

- related industry standard. Because this statement was injurious to Flanner’s professional reputation, he argues the statement was defamatory per se , and it was made with knowledge and/or reckless disregard of falsi ty. The Louisiana Supreme Court in Kennedy v. Sheriff of East Baton Rouge held that in an action by a private individual allegedly injured by a defamatory communication by a non

- media defendant , the fault required on the part of the publisher is negligenc e , regardless of whether the statement is on a matter of public or private concern

. 35 Negligence in this context “is a lack of reasonable belief in the truth of the statement giving rise to the

35 935 So. 2d 669, 680

– 81 (La. 2006) (holding that “the standard of negligence . . . is to be applied in cases . . . involving a private individual allegedly injured by a defamatory falsehood in a matter of public concern,” which is the same “ negligence standard of liability in actions by private individuals involving matters of private concern”).

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defamation.” 36 Thus, to prevail in his defamation claim, Flanner “bears the burden of affirmatively proving (1) a false and defamatory statement; (2) an unprivileged publication to a third party; (3) negligence (as set forth in the Restatement (Second) of Torts § 580B) on the part of [JPMS]; and (4) resulting injury. I f even one of these required elements is found lacking, the cause of action fails.” 37 A plaintiff’s “recovery may be precluded if the defendant shows either that the statement was true, or that it was protected by a privilege, absolute or qualified.” 38 JPMS asserts both defenses: (1) the statement made on the form was true, so it was not defamatory, and (2) e ven if the statement is found to be defamatory, it was privileged and made in good faith

. The Court first must examine whether Flanner pointed to compet ent summary judgment evidence creating a factual dispute as to whether JPMS’s statement on the Form U5 was false and defamatory. Flanner argues the

36 Id. at 680.
37 Id. at 6 81 (citation omitted ). Flanner argued JPMS’s statement was defamatory per se and that this changed his burden of proof at the prima facie stage

. Traditionally, Louisiana courts divided defamatory words into two categories: words defamatory per se , and words susceptible of a defamatory meaning. If words we re defamatory per se , the elements of f alsity , fault, and injury we re presumed . However, i n Kennedy , t he Louisiana Supreme Court recognized that “ the protections afforded by the First Amendment super[s]ede the common law presumptions of fault, falsity, and damages with respect to speech involving matters of public concern, at least insofar as media defendants are concerned.” Id. at 677. Because t he Louisiana Supreme Court in Kennedy found there i s no reason to distinguish between media and non

- media defendants when a matter of public concern is involved, the presumptions of falsity, malice, and injury available in the past when words were found to be defamatory per se no longer apply in defamation actions involving an issue of public concern. S ee id. at 677

– 78 ; Starr v. Boudreaux , 978 So.2d 384, 390 (La. App. 1 Cir. 2007)

. In this case , the statement in the For m U5 is a matter of public concern because the public has an interest in the regulation o f the financial industry and its employees. See Branton v. City of Dallas , 272 F.3d 730, 739 (5th Cir. 2001). Thus, because this is a matter of public concern, the designation of defamatory per se and the attendant presumptions of falsity, malice, and injury do not apply , and Flanner must prove all elements of his defamation claim without the benefit of any presumptions

. 38 Costello v. Hardy , 864 So. 2d 129, 141 (La. 2004) (citations omitted).

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district court erred in determining that he violated § 6.2 of JPMS’s Code of Conduct

. This Court agrees. R ea sonable minds could differ on whether Flanner, in fact, violated JPMS’s Code of Conduct. Flanner asserts his co

workers routinely lent similar amounts of money t o other co

- workers , w ho also were customers of Chase , without consequence

. This rais es a questi on as
to what conduct JPMS considered to be a violation of § 6.2. Additionally, Flanner points to JPMS’s revised Code of Conduct, which pro vides an example explaining that JPMS does not consider a $10.00 loan to be a violation of it s rules because $10.00 is a nominal amount. If $10.00 is a nominal amount, a reasonable person might conclude $25.00 is nominal as well. JPMS admitted that the addition of this example to the Code of Conduct did not reflect a change in how it interprets § 6.2. Th us, this Court finds there is a fact question as to whether Flanner violated § 6.2. Even if Flanner violated § 6.2 of the JPMS Code of Conduct, a g enuine factual dispute exists as to whether this rule is an investment

- related industry standard of conduct, as indicated on the Form U5, or is merely JPMS’s internal standard of conduct. Accordingly, JPMS is not entitled to summary judgment on the basis that the statement was true and thus a complete defense to Flanner’s defamation claim. Even if JPMS’s stateme nt on the Form U5 w as false and defamatory, the Court must determine whether JPMS nevertheless is entitled to summary judgment because it had a conditional privilege and it did not know the falsity of the statement or hav e reckless disregard for the truth or falsity of the statement

. None of the limited circumstances in which an absolute

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privilege arises is applicable in this case

. 39 Thus, to be privileged, JPMS must be entitled to a conditional, also called a qualified, privilege. The analysis for determini ng whether such a privilege exists requires two steps: “First, it must be determined whether the attending circumstances of a communication occa sion a qualified privilege. The second step of the analysis is a determination of whether the privilege was abus ed, which requ ires that the grounds for abuse

— malice or lac k of good faith

— be examined. ” 40 “ The practical effect of the assertion of the conditional or qualified privilege is to rebut the plaintiff ’ s

. . . allegations of malice (or fault, which in this case amounts to negligence) and to place the burden of proof on the plaintiff to

es tablish abuse of the privilege.” 41 A conditional privilege is abused if the defendant “(a) knows the matter to be false, or (b) acts in reckless disregard as to its truth or fals ity,” meaning “ the defendant was highly aware that the statements were probably false .” 42 Flanner concedes that JPMS is entitled to a conditional privilege but maintains the privilege was lost because the statement was not made in good faith. T he Court agre es JPMS is entitled to a conditional privilege

. FINRA

39 See Kennedy , 935 So. 2d at 681 ( “ An absolute privilege exists in a limited number of situations, such as statements by judges and legislators in judicial and legislative proceedings. ”)

. 40 Id. at 682 (citations omitted).
41 Id. at 683 (citing Smith v. Our Lady of the Lake Hospital, Inc. , 639 So.2d 730 , 746 (La. 1994)). The Louisiana Supreme Court has stated: [I] n a case such as this one, where a conditional privilege is found to exist, the negligence sta ndard that is part of plaintiff’ s prima facie case is logically subsum ed in the higher standard for proving knowing falsity or reckless disregard as to truth or falsity. Therefore, the negligence analysis drops out of the case, for if the plaintiff is incapable of proving the knowing falsity or reckless disregard as to truth or falsity necessary to overcome the privilege, it is of no consequence that he or she might be able to prove the lesser standard of negligence. Id. at 687 n.19.
42 Id. at 683

– 84, 88.

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requires JPMS to complete the Form U5 , and the statement in the Form U5 affect s a sufficiently important public interest

— the regulation of the financial industry and its employees

. 43 Thus, to survive sum mary judgment Flanner must point to evidence creating a genuine dispute of material fact as to whether JPMS abused its conditional privilege

. “ [I]n a case such as this one,

. . . the negligence standard that is part of [ Flanner’s ] prima facie case is logi cally subsumed in the higher standard for proving knowing falsity or reckless disregard as to truth or falsity.” 44 The Louisiana Supreme Court has stated: “[D]etermining abuse of a conditional privilege or malice is generally a fact question for the jury unless only one conclusion can be drawn from the evidence.” 45 This Court finds that more than one conclusion could be drawn from the evidence. Flanner raised genuine dispu tes of material fact as to how JPMS interpreted § 6.2 of its Code of Conduct and whether JPMS knew Flanner’s actions did not violate

an investment

- r elated industry standard of conduct

. Flanner also points out the reason for his termination given on the For m U5 was not the original reason cited by JPMS. 46 A reasonable trier of fact could conclude JPMS abused its conditional privilege by either knowing its statement that Flanner

43 See i d. at 682 (quoting Restatement (Second) of Torts) (“‘ An occasion makes a publication conditionally privileged if the circumstances induce a correct or reasonable belief that a) there is information that affects a sufficiently important public interest, and (b) the public interest requires the communication of the defama tory matter to a public officer or a private citizen who is authorized or privileged to take action if the defamatory matter is true. ’”).
44 Id. at 687 n.19 (emphasis added)

. 45 Id. at 682 (internal quotation marks and citation omitted).
46 Flanner points to an email sent by a JPMS employee re garding his conduct and the appropriate disciplinary action . The email states: “I t appears that [Flanner] violated [three] policies in the [ Registered Representatives’ ] Manual. ”

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violated an investment

- r elated industry standard of conduct was false or acting in reckless disregard as to the statement’s truth. 47 Because there are material fact s in genuine dispute both as to whether the statement was false and, if so, whether JPMS abused its conditional privilege , summary judgment is reversed as to Flanner’s defamation claim.
IV. For the foregoing reasons, t h e judgment of the district court is AFFIRMED as to Flanner’s FMLA and ADA claims , and REVERSED AND REMANDED for further proceedings consistent with this opinion as to Flanner’s ADEA and de famation claims.

47 See id.

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