[Federal Register Volume 87, Number 81 (Wednesday, April 27, 2022)]
[Notices]
[Pages 25031-25032]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-08976]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Submission for OMB Review; 30-Day Comment Request; Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery (NIAID)

AGENCY: National Institutes of Health, HHS.

ACTION: Notice.

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SUMMARY: In compliance with the Paperwork Reduction Act of 1995, the 
National Institutes of Health (NIH) has submitted to the Office of 
Management and Budget (OMB) a request for review and approval of the 
information collection listed below.

DATES: Comments regarding this information collection are best assured 
of having their full effect if received within 30-days of the date of 
this publication.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.

FOR FURTHER INFORMATION CONTACT: To request more information on the 
proposed project or to obtain a copy of the data collection plans and 
instruments, contact: Ms. Brandie Taylor, Supervisory Program Analyst, 
Office of Strategic Planning, Initiative Development and Analysis, 5601 
Fishers Lane, Rockville, Maryland 20892 or call non-toll-free number 
(240) 669-0296 or Email your request, including your address to: 
<a href="/cdn-cgi/l/email-protection#186c796174776a7a6a58767179717c36767170367f776e"><span class="__cf_email__" data-cfemail="7a0e1b0316150818083a14131b131e54141312541d150c">[email protected]</span></a>.

SUPPLEMENTARY INFORMATION: This proposed information collection was 
previously published in the Federal Register on February 10, 2022, 
pages 7848-7849 (87 FR 7848) and allowed 60 days for public comment. No 
public comments were received. The purpose of this notice is to allow 
an additional 30 days for public comment. National Institute of Allergy 
and Infectious Diseases (NIAID), National Institutes of Health, may not 
conduct or sponsor, and the respondent is not required to respond to, 
an information collection that has been extended, revised, or 
implemented on or after October 1, 1995, unless it displays a currently 
valid OMB control number.
    In compliance with Section 3507(a)(1)(D) of the Paperwork Reduction 
Act of 1995, the National Institutes of Health (NIH) has submitted to 
the Office of Management and Budget (OMB) a request for review and 
approval of the information collection listed below.
    Proposed Collection: Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery (NIAID), 0925-0668, 
Expiration Date 4/30/2022, EXTENSION, National Institute of Allergy and 
Infectious Diseases (NIAID).
    Need and Use of Information Collection: There are no changes being 
requested for this submission. The proposed information collection 
activity provides a means to garner qualitative customer and 
stakeholder feedback in an efficient, timely manner, in accordance with 
the Administration's commitment to improving service delivery. By 
qualitative feedback we mean information that provides useful insights 
on perceptions and opinions but are not statistical surveys that yield 
quantitative results that can be generalized to the population of 
study. This feedback will provide information about the NIAID's 
customer or stakeholder perceptions, experiences and expectations, 
provide an early warning of issues with service, or focus attention on 
areas where communication, training or changes in operations might 
improve delivery of products or services. These collections will allow 
for ongoing, collaborative and actionable communications between the 
NIAID and its customers and stakeholders. It will also allow feedback 
to contribute directly to the improvement of program management.
    OMB approval is requested for 3 years. There are no costs to 
respondents other than their time. The total estimated annualized 
burden hours are 2511.

                                        Estimated Annualized Burden Hours
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                                                                      Annual
               Type of collection                    Number of     frequency per     Hours per      Total hours
                                                    respondents      response        response
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Customer satisfaction surveys...................           4,000               1           30/60           2,000
In-Depth Interviews (IDIs) or Small Discussion                50               1           90/60              75
 Groups.........................................
Individual Brief Interviews.....................              50               1           15/60              13

[[Page 25032]]

 
Focus Groups....................................              30               1               2              60
Pilot testing surveys...........................              25               1           30/60              13
Conferences and Training Pre- and Post-surveys..             500               1           30/60             250
Website or Software Usability Tests.............              50               1               2             100
                                                 ---------------------------------------------------------------
    Total.......................................           4,705  ..............  ..............           2,511
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    Dated: April 22, 2022.
Brandie K. Taylor Bumgardner,
Project Clearance Liaison, National Institute of Allergy and Infectious 
Diseases, National Institutes of Health.
[FR Doc. 2022-08976 Filed 4-26-22; 8:45 am]
BILLING CODE 4140-01-P


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