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            How the CFTC’s Reparations Program Helps Customers Resolve Disputes

Checking to make sure a financial professional is registered is a good way to help avoid fraud. It also is your key to knowing that if fraud or other problems come up, you may have a way to resolve the dispute.

The CFTC’s Reparations Program provides a forum to address complaints and resolve disputes between registered commodity futures trading professionals and their customers, including determining monetary rewards.

The CFTC Reparations Program is available to you if:

Your complaint involves a futures trading professional registered with the CFTC at the time of the alleged wrongdoing or at the time you file the complaint.You allege that the individual or firm involved has violated the Commodity Exchange Act or CFTC rules, which resulted in the losses you claim as damages.You file your complaint within the statute of limitations—less than two years after the rule violation, or within two years of when you should have known about the violation.Your financial firm or professional is not in bankruptcy or receivership and you are not pursuing the same claim in a parallel proceeding such as arbitration. (If the firm or professional is in bankruptcy or receivership, you will be referred to the bankruptcy trustee or receiver appointed by a court to administer customer claims.)See this video to learn more:



You can also visit the CFTC Reparations Program page for more details. Learn & Protect
  

        
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