<PAGE>

                                                                    EXHIBIT 10.2

                      AIRBRIDGE PACKET SERVICE AGREEMENT
                                    BETWEEN
                          BELL ATLANTIC NYNEX MOBILE
                                      AND
                        GOAMERICA COMMUNICATIONS CORP.
<PAGE>

                                                             Contract No. ******

                     AIRBRIDGE(R) PACKET SERVICE AGREEMENT

This Service Agreement is entered into by and between GoAmerica Communications
Corporation, a New Jersey corporation, with a principal place of business
located at 401 Hackensack Avenue, Hackensack, NJ 07601 ("Customer") and Cellco
Partnership, a Delaware general partnership, by its managing general partner,
Bell Atlantic NYNEX Mobile, Inc. (hereinafter known as "BANM") with offices at
180 Washington Valley Road, Bedminster, New Jersey 07921 (the "Agreement").

          WHEREAS, BANM is either licensed and authorized by the Federal
Communications Commission ("FCC") to provide cellular telecommunications
service, or manages on behalf of the FCC licensee pursuant to a management
agreement in the Area (defined below); and

          WHEREAS, the Customer wishes to establish a mobile data communications
system through a public packet switched network in order to utilize the system
for data communication by Customer and/or its Authorized Users (defined below);
and

          WHEREAS, BANM has the capability to provide Cellular Digital Packet
Data ("CDPD") Service, known as AirBridge(R) Packet Service; and

          WHEREAS, Customer wishes to obtain such AirBridge(R) Packet Service
from BANM in the Area; and

          WHEREAS, BANM wishes to make available AirBridge(R) Packet Service to
Customer on the terms and conditions set forth below.

          NOW, THEREFORE, in consideration of the mutual promises and covenants
contained herein and intending to be legally bound, the parties agree as
follows:

                                     TERMS

1.  DEFINITIONS.
    -----------

As used herein the following terms shall have the following respective meaning:

          Area.  The markets listed in Exhibit A within which BANM either is
          ----
licensed and authorized by the FCC to provide commercial mobile service, or
manages on behalf of the FCC licensee pursuant to a management agreement and in
which BANM currently provides or may provide AirBridge Packet Service.

          Authorized User.  Individuals or companies authorized by Customer to
          ---------------
use the System established by Customer.

          Cellular Digital Packet Data Service ("CDPD").  Cellular radio service
          ---------------------------------------------
utilizing packet switching technology to transmit data over radio frequency
channels.  The raw data rate of CDPD is 19.2 Kilobits per second.  It is a
connectionless multi-protocol network service providing peer network wireless
extension to existing data networks.

          Customer.  Customer is GOAmerica Communications Corporation.
          --------

                                       1
<PAGE>

          Equipment Identifier (EID).  An electronic serial number "burned" into
          --------------------------
a CDPD radio modem at the time of manufacture.

          Fixed End System (FES).  A host computer(s) operated by or on behalf
          ----------------------
of Customer.

          Kilobyte.  A kilobyte is 1000 octets of data, measures at the IP
          --------
packet layer.  IP header and data octets are included in the kilobyte count.

          Mobile Data Base Station ("MDBS").  The unit located at BANM cell
          ---------------------------------
sites which serves as the data link relay point.  The MDIS communicates with
each MES through the MDBS.

          Mobile Service Area.  Market areas or combinations of Market areas
          -------------------
which Company establishes to provide Commercial Mobile service.

          Mobile Data Intermediate Systems ("MDIS").  The component of the
          -----------------------------------------
AirBridge Packet Service network which performs routing and which contains the
network control functions, including the mobility manager, registration and
authentication functions.

          Mobile End System ("MES"). A data terminal, CDPD radio modem, and
          -------------------------
antenna.

          Network Entity Identifier ("NEI").  A network address assigned to the
          ---------------------------------
MES.  Each MES has an NEI and a unique corresponding EID for authentication
purposes.

          Packet.  The continuous sequence of binary digits of information,
          ------
which is routed through the AirBridge Packet Service network as an integral
unit.  Packet sizes can be flexible within a range of "0" user bytes to a
maximum of "2048" bytes.

          Service.  The Airbridge Packet Service provided pursuant to this
          -------
Agreement.

2.   PROVISION OF SERVICE.
     ---------------------

     BANM hereby undertakes to provide the Service to Customer in order for the
     Customer and/or its Authorized Users to transmit and receive data over the
     Service network in the Area, pursuant to the terms and conditions specified
     in this Agreement.  Customer shall purchase CDPD service ****** from BANM
     or its affiliates which provide such Service in the Area. BANM will issue
     ****** NEIs to Customer.  All such NEI assignments shall be made in
     accordance with the CDPD Network Information Center policies in effect from
     time to time.  Customer has no property rights or interest in the NEI or IP
     address assigned to its equipment.  Rights in the NEIs and IP addresses
     shall remain the property of BANM.

________________
******  Confidential portion omitted and filed separately with the Securities
and Exchange Commission.

                                       2
<PAGE>

3.   PRICING.
     -------

     The rate for the Service provided by BANM is set forth in Exhibit B. The
     availability of such rate is restricted to the applications set forth in
     Exhibit B.  In the event Customer has selected and is purchasing equipment
     through BANM, the terms of payment and price of such equipment are set
     forth in Exhibit B. ******

4.   INSTALLATION.
     ------------

     At Customer's request, BANM will provide and/or arrange for installation
     services of MES equipment in the Area.  The rate for such installation
     services will be negotiated on a case by case basis and will be included in
     a separate attachment to this Agreement.

5.   COMMITMENT OF CUSTOMER.
     ----------------------

     Customer shall, unless otherwise agreed upon in writing and in advance, at
     its sole expense:

          (i)   purchase and maintain any equipment that Customer and/or its
          Authorized Users may require to communicate with the Service network;
          and

          (ii)  establish and maintain facilities or services for connecting
          Customer's and/or its Authorized Users' networks or host processors to
          the Service network (such as private line connections and/or frame
          relay service); and

          (iii) maintain at its sole expense and option all MES's and ensure
          that each is technically and operationally compatible with the Service
          network and is in compliance with applicable state and federal laws,
          rules, and regulations; and

          (iv)  procure any other items or services, including, but not limited
          to, any applications software or professional services that may be
          required by Customer and/or its Authorized Users in connection with
          the Service and/or this Agreement; and

          (v)   submit a completed copy of the form entitled, "Air-Bridge Packet
          Service Request Form", attached hereto as Exhibit C, for modification,
          addition or deletion of NEIs/EIDs during the term of this Agreement;
          and

          (vi)  pay and hereby guarantees the payment of all invoices presented
          by BANM under the terms of this Agreement.

          (vii) provide the following to its end users:

                (1) technical help desk support during normal working hours of a
                    five (5) day week.

                (2) thorough training of the host and mobile systems.

                (3) successful installation of host software and hardware with
                    back end connectivity.

                (4) successful installation of mobile software and hardware with
                    wireless connectivity.

                (5) successful configuring of all software and hardware to BANM
                    Network specifications.

                (6) submission of necessary information to BANM to receive IP
                    Address.

________________
******  Confidential portion omitted and filed separately with the Securities
and Exchange Commission.

                                       3
<PAGE>

          (viii)  subscribe to a minimum of ****** NEIs during the term of this
          Agreement as shown in Exhibit B.

6.   AVAILABILITY OF THE SERVICE.
     ---------------------------

     The Service is available for Customer and/or its Authorized Users who are
     equipped for the Service when they are within the range of cell sites
     providing the Service.  BANM will make good faith efforts to have scheduled
     outages during off-peak hours.

     6.1  The Service is subject to transmission limitations caused by
     atmospheric and like conditions.  The Service may be temporarily
     interrupted or curtailed due to government regulations, suspected
     fraudulent activities, equipment modifications, upgrades, relocations,
     repairs and similar activities necessary or appropriate for the proper or
     improved operation of the Service.

     6.2  The Service, although encrypted, is capable of being intercepted
     without knowledge of or permission from Customer by unauthorized third
     parties possessing certain types of devices or equipment.

7.   TARIFF FILINGS.
     --------------

     This Agreement and performance hereunder are subject to any required State
     and Federal regulatory filings.  Where required, BANM shall commence the
     process for submission of any such filings upon execution of this
     Agreement.

8.   BILLING.
     --------

     BANM will provide Customer with a monthly invoice for the Service provided
     under this Agreement.

     8.1  The invoice will identify charges in accordance with Exhibit B.  Terms
     of payment shall be net thirty (30) days from the date of the invoice.

     8.2  Undisputed payments received more than thirty (30) days after the date
     of the invoice will incur a late payment charge in the amount of the
     greater of one and one-half percent (1 1/2%) of the unpaid balance or the
     applicable limit (if any) set by law for each month or fraction thereof
     that such balance shall remain unpaid.

     8.3  Customer will reimburse BANM for court costs, attorney's fees, costs
     of investigation or collection and similar expenses incurred by BANM in the
     enforcement of any right or privilege hereunder.

     8.4  BANM may verify and/or reverify Customer's credit rating at any time
     and BANM may require Customer at any time to make a suitable deposit that
     BANM shall hold as guarantee of the payment of charges.  Upon termination
     of Service, BANM may apply Customer's deposit against Customer's bill for
     all charges.

9.   LIMITATION OF LIABILITY.
     ------------------------

     9.1  IN NO EVENT SHALL BANM BE LIABLE TO CUSTOMER, ITS AUTHORIZED USERS, OR
     EMPLOYEES AND/OR AGENTS OF EITHER OF THEM, OR ANY THIRD PARTY, FOR ANY
     INDIRECT, INCIDENTAL, SPECIAL,

________________
******  Confidential portion omitted and filed separately with the Securities
and Exchange Commission.


                                       4
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     CONSEQUENTIAL, PUNITIVE DAMAGES, OR LOST PROFITS OR ANY CLAIM OR DEMAND OF
     ANY NATURE OR KIND, INCLUDING, BUT NOT LIMITED TO, USE OR INABILITY TO
     USE/ACCESS THE SERVICE, INCLUDING, BUT NOT LIMITED TO, RELIANCE BY CUSTOMER
     AND/OR AN AUTHORIZED USER ON ANY DATA OBTAINED THROUGH USE OF THE SERVICE,
     ANY INTERRUPTION, DEFECT, ERROR, VIRUS OR DELAY IN OPERATION OR
     TRANSMISSION, ANY FAILURE TO TRANSMIT OR ANY LOSS OF DATA, ARISING OUT OF
     OR IN CONNECTION WITH THIS AGREEMENT OR THE PERFORMANCE OR BREACH THEREOF.

     9.2  NOTWITHSTANDING THE FOREGOING, BANM SHALL DEFEND ANY SUIT OR
     PROCEEDING BROUGHT AGAINST CUSTOMER TO THE EXTENT THAT SUCH SUIT OR
     PROCEEDING IS BASED ON A CLAIM THAT THE SERVICE FURNISHED TO CUSTOMER BY
     BANM UNDER THIS AGREEMENT CONSTITUTES AN INFRINGEMENT OF ANY PATENT,
     COPYRIGHT OR TRADE SECRET OR A VIOLATION OF ANY FEDERAL OR OTHER LICENSE OR
     FRANCHISE REQUIRED TO BE MAINTAINED IN ORDER TO PROVIDE SUCH SERVICE;
     PROVIDED, HOWEVER, THAT CUSTOMER SHALL GIVE BANM PROMPT NOTICE IN WRITING
     OF SUCH SUIT OR PROCEEDING, BANM SHALL HAVE COMPLETE CONTROL OF THE
     DEFENSE, AND CUSTOMER SHALL PROVIDE ANY INFORMATION AND ASSISTANCE
     REASONABLY REQUESTED BY BANM (AT BANM'S EXPENSE).  BANM SHALL PAY ALL
     DAMAGES AND COSTS FINALLY AWARDED THEREIN AGAINST CUSTOMER, BUT BANM SHALL
     NOT BE RESPONSIBLE FOR ANY COMPROMISE MADE WITHOUT ITS CONSENT.

10.  DISCLAIMER OR WARRANTIES.
     -------------------------

     10.1 DUE TO THE POSSIBILITY OF ERRORS INCIDENT IN THE USE OF CDPD, THE
     SERVICE FURNISHED BY BANM IS SUBJECT TO THE TERMS, CONDITIONS AND
     LIMITATIONS SPECIFIED HEREIN.  BANM MAKES NO WARRANTY, EITHER EXPRESS OR
     IMPLIED, CONCERNING THE SERVICE, INCLUDING WITHOUT LIMITATION, WARRANTIES
     OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR USE.

     10.2 CUSTOMER ACKNOWLEDGES IT HAS SELECTED CUSTOMER'S SOFTWARE AND/OR
     EQUIPMENT (INCLUDING EQUIPMENT THAT MAY BE PURCHASED BY CUSTOMER THROUGH
     BANM).  BANM HAS MADE AND MAKES NO REPRESENTATIONS OR WARRANTIES
     WHATSOEVER, DIRECTLY OR INDIRECTLY, EXPRESS OR IMPLIED, AS TO THE
     SUITABILITY, DURABILITY, FITNESS FOR PARTICULAR PURPOSE OR USE,
     MERCHANTABILITY, CONDITION OR QUALITY OF THE CUSTOMER SELECTED EQUIPMENT
     AND/OR SOFTWARE. BANM SHALL NOT BE LIABLE TO CUSTOMER AND/OR ANY AUTHORIZED
     USER FOR ANY LOSS, DAMAGE OR EXPENSE OF ANY KIND OR NATURE CAUSED DIRECTLY
     OR INDIRECTLY BY THE CUSTOMER SELECTED EQUIPMENT AND/OR SOFTWARE, OR BY THE
     USE OR MANUFACTURE THEREOF, OR BY ANY REPAIR, SERVICE OR ADJUSTMENT THERETO
     OR BY ANY INTERRUPTION OF SERVICE OR LOSS

                                       5
<PAGE>

     OF USE THEREOF, OR FOR ANY LOSS OF BUSINESS OR DAMAGE WHATSOEVER AND
     HOWSOEVER CAUSED. TO THE EXTENT PERMITTED, BANM AGREES TO ASSIGN TO
     CUSTOMER ANY OF THE EQUIPMENT MANUFACTURER'S WARRANTIES RECEIVED BY BANM
     WITH RESPECT TO THE CUSTOMER SELECTED EQUIPMENT.

11.  CREDIT FOR OUTAGES.
     -------------------

          No credit or adjustment will be made for interruptions of the Service
     unless the interruption continues for a period of twenty-four (24) hours or
     more, measured from the time the interruption is reported to BANM by
     Customer. In the event of an interruption of the Service that continues for
     a period of twenty-four (24) hours or more, credit allowance will be made,
     at Customer's request, for a pro-rata amount not to exceed the minimum
     charge per NEI for that month for each NEI rendered inoperative by the
     interruption.  The credit shall be available only where the interruption is
     in no part due to the acts or omissions of Customer or an Authorized User
     whether negligent or otherwise or by interruptions caused by failure of
     equipment or service not provided by BANM.  The foregoing credit shall be
     the sole and exclusive remedy to Customer and/or Authorized User for any
     interruption of the Service. In order to be eligible for any such credit,
     Customer must request the credit within sixty (60) days of the commencement
     of the interruption.

12.  USE OF THE SERVICE.
     -------------------

     12.1 The Service furnished hereunder is for use only by Customer or its
     Authorized Users.

     12.2 Customer will be liable for all usage and administrative, financial
     charges and any other losses, damages, charges or expenses arising from or
     out of the fraudulent use of Service, including unauthorized use resulting
     from or attributable to Customer and/or its Authorized Users.  The parties
     will actively cooperate in order to minimize the fraudulent or other
     unauthorized use and subsequent abuse of the Service provided by BANM.

13.  USE OF MARKS.
     -------------

     13.1 Customer shall not, directly or indirectly, hold itself out as or
     otherwise create the impression that it is sponsored, authorized, endorsed
     by, affiliated with, or an agent of BANM or an affiliate thereof.
     Additionally, Customer shall not use the name "Bell Atlantic NYNEX Mobile",
     "Bell Atlantic", "NYNEX" or any mark used by BANM, Bell Atlantic or NYNEX
     or any of their affiliates, or any colorable imitation thereof, in or as
     part of any company name or trade name or in any other confusing or
     misleading manner, without the prior written consent of BANM.  Nothing
     contained in this Agreement is intended to convey a license to use any such
     trademarks, service marks or trade names.

14.  INDEMNIFICATION.
     ----------------

     (a) Customer shall defend, indemnify, and save harmless BANM and its
     successors and assigns and its employees and agents and their heirs, legal
     representatives and assigns from any and all claims or demands whatsoever,
     including the costs, expenses and reasonable attorney's fees incurred on
     account thereof, that may be made by any person,

                                       6
<PAGE>

     specifically including, but not limited to, employees of the Customer,
     including, but not limited to, claims for bodily injury (including death to
     persons) or damage to property (including theft) occasioned by or alleged
     to have been occasioned by the acts or omissions of Customer, its employees
     or persons furnished by the Customer whether negligent or otherwise.

     (b) Customer shall defend BANM at BANMs request, against any such
     liability, claim or demand.  The foregoing indemnification shall apply
     whether Customer or BANM defends such suit or claims.  BANM agrees to
     notify Customer promptly of any written claim or demands against BANM for
     which Customer is responsible hereunder.

15.  TERM OF AGREEMENT.
     ------------------

     15.1 This Agreement shall be effective when executed by an authorized
     representative of BANM ("Effective Date").  The term of this Agreement
     shall be two (2) years from the Effective Date.  This Agreement shall
     automatically renew for additional one (1) year terms unless either party
     provides at least sixty (60) days written notice prior to the expiration
     thereof of its intention not to renew this Agreement.

16.  TERMINATION OF THE SERVICE.
     ---------------------------

     16.1   Upon nonpayment of any sum due BANM, or upon a violation by Customer
     of any of the provisions of this Agreement, BANM may give Customer written
     notice of such nonpayment and/or violation.  If Customer fails to rectify
     the nonpayment or the violation within thirty (30) days of being given such
     written notice, then BANM may immediately, without incurring any liability,
     temporarily discontinue or interrupt the furnishing of the Service to
     Customer.

     16.2   Should Customer or its Authorized User's MES's be used with the
     Service provided by BANM in violation of any of the provisions of this
     Agreement, BANM may, immediately upon written notice to Customer, without
                          -------------------------------
     incurring any liability, take such action as it may reasonably determine is
     necessary or appropriate for the provision of the Service to its Customers.
     Customer shall effect the discontinuance of any use of MES that is in
     violation of this Agreement immediately upon notice to it of the violation,
     and shall confirm in writing to BANM within five (5) business days that
     such use has been discontinued.  BANM may, in sole discretion, choose to
     restore service to the MES in question when Customer has complied with the
     provisions of this Section 17.2.

17.  TERMINATION OF AGREEMENT.
     -------------------------

     17.1 Upon Default by Customer under this Agreement, of which Customer has
     been given written notice, and which Customer has not cured within thirty
     (30) days of such written notice BANM may, without incurring any liability,
     immediately terminate this Agreement.

     17.2 For purposes of this Section 17, "Default" shall be defined as:
                                            -------

     17.2.1  Failure by Customer to pay any charge when due (i.e. within thirty
     (30) days of date of invoice) or to perform or observe any term or
     condition of this Agreement; or

     17.2.2  Institution by the Customer of any proceeding in bankruptcy,
     reorganization, or insolvency; institution against Customer of any
     proceeding in bankruptcy, reorganization, or insolvency that is acquiesced
     to or not dismissed within ninety (90) days; appointment

                                       7
<PAGE>

     of a receiver for any substantial part of Customer assets; the making of an
     assignment for the benefit of creditors or an admission in writing of
     Customer of its inability to pay its debts as they mature.

     17.3 Customer can terminate on notice and the buyout will be equal to the
     $****** monthly access charge times the ****** line minimum, times the
     months remaining in the original term.

18.  PROPRIETARY AND CONFIDENTIAL INFORMATION.
     ----------------------------------------

     In connection with BANM's provision of the AirBridgeSM Services, certain
     confidential and proprietary, technical, financial or business information
     may be disclosed by either party.  The term "Information," as used in this
     Agreement includes all specifications, drawings, sketches, models, samples,
     reports, plans, forecasts, current or historical data, computer programs or
     documentation and all other technical, financial or business data.
     "Proprietary and/or Confidential Information" is defined as Information
     which is in the possession of the Disclosing Party, is not generally
     available to the public, and which the Disclosing Party desires to protect
     against unrestricted disclosure or competitive use. All Information which
     is disclosed by the Disclosing Party to the Receiving Party and which is to
     be protected hereunder as Proprietary and/or Confidential Information of
     the Disclosing Party shall:

     a.   if in writing or other tangible form, be conspicuously labeled as
          proprietary, confidential or the like at the time of delivery; and

     b.   if oral, be identified as Proprietary and/or Confidential Information
          prior to disclosure and be reduced to a writing labeled as indicated
          in (a) above within fifteen (15) business days after its disclosure.

          The Disclosing Party shall have the right to correct any inadvertent
          failure to designate Information as Proprietary and/or Confidential
          Information as set forth above by written notification as soon as
          practical (but in no event later than five (5) business days) after
          such error is determined.  After receiving said notification, the
          Receiving Party shall from that time forward treat such Information as
          Proprietary and/or Confidential Information.

     c.   With respect to Proprietary and/or Confidential Information provided
          under this Agreement, the Receiving Party shall during the term of
          this Agreement:

          (1)  hold the Proprietary and/or Confidential Information in strictest
               confidence; and

          (2)  restrict disclosure and/or use to solely those employees of the
               Receiving Party with a need to know and not disclose it to any
               other parties; and

________________
******  Confidential portion omitted and filed separately with the Securities
and Exchange Commission.

                                       8
<PAGE>

          (3)  advise those employees of their obligations with respect to the
               Proprietary and/or Confidential Information and use the
               Proprietary and/or Confidential Information only for the purposes
               hereunder except as may otherwise be mutually agreed upon in
               writing.

     d.   Any Information disclosed by the Disclosing Party to the Receiving
          Party which the Disclosing Party holds subject to an obligation of
          confidence to a third party, shall be subject to the same level of
          protection as Proprietary and/or Confidential Information of the
          Disclosing Party, provided the Disclosing Party advises the Receiving
          Party of the confidential nature of such third party Information.

     e.   Neither party shall have an obligation to preserve the proprietary
          nature of any Information which:

          (1) was previously known to the Receiving Party free of any obligation
          to keep confidential; or

          (2) is disclosed to third parties by the Disclosing Party without
          restriction; or

          (3) is or becomes publicly available by other than unauthorized
          disclosure; or

          (4) is independently developed and so documented by the Receiving
          Party; or

          (5) which the Receiving Party is required to disclose pursuant to a
          current law, regulation, or ordinance or a valid order of a court or
          other governmental body or any political subdivision thereof;
          provided, however, that the recipient of the Proprietary Information
          shall first have given notice to the Disclosing Party and gives the
          Disclosing Party a reasonable opportunity to make a reasonable effort
          to obtain a protective order requiring that the Proprietary
          Information and/or documents so disclosed be used only for the
          purposes for which the order was issued.

     f.   All Information shall be deemed the property of the Disclosing Party.
Upon request the Receiving Party shall return all Information in tangible form
to the Disclosing Party or destroy all such Information.

     g.   Upon discovery of any disclosure by the Receiving Party, its agents,
employees, consultants or contractors, of any Proprietary and/or Confidential
Information, Receiving Party shall notify the Disclosing Party and, at its own
expense, take all steps necessary to prevent any further disclosure of
Proprietary and/or Confidential Information in violation of this Agreement.

     h.   Nothing contained in this Agreement shall be construed as granting or
conferring any rights by license or otherwise in any Information disclosed to
the Receiving Party.

19.  MISCELLANEOUS.
     --------------

     19.1 Entire Agreement; Amendment.  This Agreement and the attached Exhibits
          ---------------------------
     constitute the entire agreement between the parties with respect to the
     provision of the Service and associated services and supersede all prior
     agreements, proposals, and understandings, whether written or oral.  Any
     modification or waiver of any provision of this Agreement must be in
     writing and signed by authorized representatives of the parties.

                                       9
<PAGE>

     19.2 Severability.  If any provision, or portion thereof, of this Agreement
          ------------
     is invalid or unenforceable under applicable statute or rule of law, it is
     only to that extent to be deemed omitted, and such unenforceability shall
     not affect any other provision of this Agreement, but this Agreement shall
     then be construed as if such unenforceable provision or provisions had
     never been contained herein.

     19.3 Independent Contractor. No party nor its employees or agents shall be
          ----------------------
     deemed to be employees or agents of the other party, it being understood
     that each party is an independent contractor for all purposes and at all
     times, and each party shall be wholly responsible for withholding and
     payment of all federal, state, and local income and other payroll taxes
     with respect to its employees, including contribution from them as required
     by law.

     19.4 Waiver.  The failure by Customer or BANM at any time to enforce any of
          ------
     the provisions of this Agreement or any right with respect thereto, will in
     no way be construed to be a waiver of such provisions or rights or in any
     way to affect the validity of this Agreement.  The exercise by a party of
     any rights under the terms or provisions of this Agreement shall not
     preclude or prejudice the exercising thereafter of the same or any other
     right.

     19.5 Governing Law.  Subject to any tariffs on file with any state or
          -------------
     federal regulatory body, this Agreement shall be governed by the law of the
     State of New Jersey regardless of any conflicts of laws or rules which
     would require the application of the laws of another jurisdiction.

     19.6 Notices.  Any notice to be given hereunder by either party to the
          -------
     other shall be in writing and shall be valid and sufficient if dispatched
     by: a) registered or certified mail, postage prepaid in any post office in
     the United States; b) hand delivery; or c) overnight courier prepaid.

     Notices to BANM shall be addressed to:
          Bell Atlantic NYNEX Mobile
          180 Washington Valley Road
          Bedminster, New Jersey 07921
          Attention: GM Product Management
          with a copy to Legal Dept - same address

     Notices to Customer shall be addressed to:
          GOAmerica Communications Corporation
          401 Hackensack Avenue
          Hackensack, NJ 07601
          Attention:

     If either party changes its address during the term hereof, it shall so
     advise the other party in writing and any notice thereafter required to be
     given shall be sent by certified mail to such new address.

     19.7 Captions.  The captions in this Agreement are for convenience only and
          --------
     shall not be construed to define or limit any of the terms herein.

                                      10
<PAGE>

     19.8  Publicity and Advertising.  Without the prior written consent of the
           -------------------------
     other party, no party hereto will disclose to any person the terms and
     conditions of this Agreement, except as may be required by law and then
     only in compliance with Section 19.3(e).  Customer shall submit to BANM all
     advertising, sales promotion, press releases and other publicity matters
     relating to the Service furnished by BANM under this Agreement wherein
     BANM's name or marks is mentioned or language from which the connection of
     said names or marks therewith may be inferred or implied.  Customer shall
     not publish or use such advertising, sales promotion, press releases, or
     publicity matters without BANM's prior written approval.

     19.9  Assignment.  Any assignment of this Agreement, in whole or in part or
           ----------
     any other interest hereunder without BANM's prior written consent shall be
     void which consent shall not be unreasonably withheld.  It is further
     agreed that BANM upon written notice to Customer, may assign this
     Agreement, in whole or in part, or any of its rights, duties and
     obligations under this Agreement to its parent, an affiliate or affiliates
     of BANM, or to a partnership or partnerships in which BANM its parent or an
     affiliate has an BANM interest.  This Agreement shall benefit and be
     binding upon the parties hereto and their respective successors and
     permitted assigns.

     19.10 Authorized Signatures.  BANM and Customer each represent that the
           ---------------------
     individual signing this Agreement on its behalf has the power and authority
     to enter into this Agreement and that this Agreement constitutes a valid
     and binding obligation of each party.

     19.11 Compliance with Laws.  Both parties shall comply with all applicable
           --------------------
     local, state, and federal regulations, laws, ordinances, rules, and
     decisions.

     19.12 Acts of God.  In no event shall either party have any liability for
           -----------
     any failure to comply with this Agreement, if such failure results from the
     occurrence of any contingency beyond the reasonable control of such party,
     including without limitation, the cellular provider serving a particular
     area, strike or other labor disturbance, riot, theft, flood, fire,
     lightning, storm, any act of God, power failure, war, national emergency,
     interference by any government or governmental agency, embargo, seizure, or
     enactment of any law, statute, ordinance, rule or regulation.

                                      11
<PAGE>

          IN WITNESS WHEREOF, the parties have caused this Agreement to be
executed by their duly authorized representatives.

CELLCO PARTNERSHIP
By Bell Atlantic NYNEX Mobile, Inc.,         GOAMERICA COMMUNICATIONS
its managing general partner                 CORPORATION

By:    /s/ Cynthia J. White                       By: /s/ Aaron Dobrinsky
       ------------------------------                 ------------------------

Name:  Cynthia White                         Name:____________________________

Title: Executive Vice President & COO        Title:___________________________

Date:  5/13/97                                    Date: 5/12/97
       ------------------------------                   ----------------------

                                      12
<PAGE>

                                   EXHIBIT A

This Exhibit A sets forth the Area(s), as that term is used in this Agreement,
in which BANM is authorized to provide CRS as described in this Agreement.  In
this Exhibit there is described the individual counties of the MSA's and/or
RSA's in which BANM is authorized to conduct its CRS operations

1.   (a)  COUNTIES OF THE MSA(s) IN WHICH BANM IS LICENSED:

          Bronx NY, Kings NY, New York NY, Queens NY, Richmond NY, Putnam NY,
          Rockland NY, Westchester NY, Bergen NJ, Nassau NY, Suffolk NY, Essex
          NJ, Morris NJ, Somerset NJ, Union NJ, Hudson NJ and Passaic NJ of the
          New York MSA; Bucks PA, Chester PA, Delaware PA, Montgomery PA,
          Philadelphia PA, Burlington NJ, Camden NJ and Gloucester NJ of the
          Philadelphia MSA; Essex MA, Middlesex MA, Plymouth MA, Suffolk MA and
          Rockingham NH of the Boston MSA; District of Columbia, Charles MD,
          Montgomery MD, Prince Georges MD, Alexandria City VA, Fairfax City VA,
          Falls Church City VA, Manassas City VA, Manassas Park City VA,
          Arlington VA, Fairfax VA, Loudoun VA and Prince William VA of the
          Washington DC MSA; Allegheny PA, Beaver PA, Washington PA and
          Westmoreland PA of the Pittsburgh MSA; Baltimore City MD, Anne Arundel
          MD, Baltimore MD, Carroll MD, Harford MD and Howard MD of the
          Baltimore MSA; Hartford CT, Middlesex CT and Tolland CT of the
          Hartford MSA; New Haven CT of the New Haven MSA; Madison NY, Worcester
          MA of the Worcester MSA; Lackawanna PA, Carbon PA, Lehigh PA,
          Northampton PA and Warren NJ of the Allentown MSA; Charles City VA,
          Chesterfield VA, Goochland VA, Hanover VA, Henrico VA, Gaston NC,
          Meklenburg NC and Union NC of the Charlotte MSA; Middlesex NJ of the
          New Brunswick MSA; Hampden MA and Hampshire MA of the Springfield MSA;
          Greenville SC, Pickens SC and Spartanburg SC of the Greenville MSA;
          New Castle DE, Salem NJ and Cecil MD of the Wilmington MSA; Monmouth
          NJ of the Long Branch MSA; Bristol MA of the New Bedford MSA;
          Lexington SC and Richland SC of the Columbia MSA; Gloucester VA,
          Hampden City VA, James City VA, Poquoson City VA, Berks PA of the
          Reading MSA; Mercer NJ of the Trenton MSA; Hillsborough NH of the
          Manchester MSA; Atlantic NJ and Cape May NJ of the Atlantic City MSA;
          Orange NY of the Orange County MSA; Dutchess NY of the Poughkeepsie
          MSA; New London CT of the New London MSA; Alexander NC, Burke NC and
          Catawba NC of the Hickory MSA; Berkshire MA of the Pittsfield MSA;
          Anderson SC of the Anderson MSA; Cumberland NJ of the Vineland MSA;
          Warren NY and Washington NY of the Glen Falls MSA; Chittenden VT and
          Grand Isle VT of the Burlington MSA.

     (b)  COUNTIES OF THE RSA(s) IN WHICH BANM IS LICENSED:

          Hunterdon in NJ 1-HUNTERDON; Ocean in NJ 2-OCEAN; Sussex in NJ 3-
          SUSSEX; Kent and Sussex in DE 1-KENT; Kent, Queen Annes, Talbot,
          Caroline, Dorchester, Wicomico, Somerset, Calvert, St. Marys, and
          Worcester in MD 2-

                                      13
<PAGE>

          KENT; Frederick in MD 3-FREDERICK; Lee, Wise, Dickenson, Buchanan,
          Russell and Norton City in VA 1-LEE; Frederick, Clark, Shenandoah,
          Page, Rappahannock, Fauquier, Warren and Winchester City in VA 10-
          FREDERICK (B1); Mason, Jackson, Roane, and Calhoun in WV 1-MASON;
          Wetzel, Tyler, Doddridge, Ritchie, Gilmer, Lewis, Pleasants in WV 2-
          WETZEL; McKean, Camerom, and Elk in PA 2-MCKEAN; Butler, Clarion,
          Lawrence and Armstrong in PA 6-LAWRENCE (B2); Indiana, Jefferson and
          Clearfield in PA 7- JEFFERSON; Greene and Fayette in PA 9-GREENE;
          Huntingdon, Juniata and Mifflin in PA 11-HUNTINGDON; Windham in CT 2-
          WINDHAM; Newport in R11-NEWPORT; Cherokee, Clay, Graham, Macon, Swain,
          Haywood, Jackson and Transylvania in NC 1-CHEROKEE; Anson, Montgomery,
          Richmond, Scotland in NC 5-ANSON; Cabarrus, Stanly, Rowan, Iredell,
          and Davie in NC 15-CABARRUS; Laurens, Greenwood, McCormick, Edgefield,
          Saluda, Newberry and Abbeville in SC 2-LAURENS; Calhoun, Orangeburg,
          Barnwell, Bamberg and Allendale in SC 7-CALHOUN; Oconee in SC 1-
          OCONEE; Cherokee, Chester, Union and Fairfield in SC 3-CHEROKEE;
          Lancaster and York in SC 9-LANCASTER; Barnstable, Dukes and Nantucket
          in MA 2-BARNSTABLE; Carroll, Belknap and Merrimack in NH 2-CARROLL;
          Franklin, Orleans, Essex, Lamoille, Washington, Caledonia and Orange
          in VT 1-FRANKLIN; Addison, Rutland, Windsor, Bennigton and Windham in
          VT 2-ADDISON; Dawson, Lumpkin, White, Habersham, Hall, Banks,
          Franklin, Stephens, Rabun, Barrow in GA 2-DAWSON.

                                      14
<PAGE>

                                   EXHIBIT B
                                PRICE SCHEDULE

****** Access Fee                        $****** per NEI
Kilobyte Rate - in BANM markets          $******
Kilobyte Rate - out of BANM markets      $******

<TABLE>
<CAPTION>
                            Minimum Unit Commitment
--------------------------------------------------------------------------------------------
          Bill Cycle        Committed Minimum Units                 Absolute Minimum Revenue
--------------------------------------------------------------------------------------------
<S>                         <C>                                     <C>
                 1                  ******                                   ******
--------------------------------------------------------------------------------------------
                 2                  ******                                   ******
--------------------------------------------------------------------------------------------
                 3                  ******                                   ******
--------------------------------------------------------------------------------------------
                 4                  ******                                   ******
--------------------------------------------------------------------------------------------
                 5                  ******                                   ******
--------------------------------------------------------------------------------------------
                 6                  ******                                   ******
--------------------------------------------------------------------------------------------
                 7                  ******                                   ******
--------------------------------------------------------------------------------------------
                 8                  ******                                   ******
--------------------------------------------------------------------------------------------
                 9                  ******                                   ******
--------------------------------------------------------------------------------------------
                10                  ******                                   ******
--------------------------------------------------------------------------------------------
                11                  ******                                   ******
--------------------------------------------------------------------------------------------
                12                  ******                                   ******
--------------------------------------------------------------------------------------------
                13                  ******                                   ******
--------------------------------------------------------------------------------------------
                14                  ******                                   ******
--------------------------------------------------------------------------------------------
                15                  ******                                   ******
--------------------------------------------------------------------------------------------
                16                  ******                                   ******
--------------------------------------------------------------------------------------------
                17                  ******                                   ******
--------------------------------------------------------------------------------------------
                18                  ******                                   ******
--------------------------------------------------------------------------------------------
                19                  ******                                   ******
--------------------------------------------------------------------------------------------
                20                  ******                                   ******
--------------------------------------------------------------------------------------------
                21                  ******                                   ******
--------------------------------------------------------------------------------------------
                22                  ******                                   ******
--------------------------------------------------------------------------------------------
                23                  ******                                   ******
--------------------------------------------------------------------------------------------
                24                  ******                                   ******
--------------------------------------------------------------------------------------------
                      Total                                                  ******
--------------------------------------------------------------------------------------------
</TABLE>

*    Actual units in service on last day, of bill cycle is compared to the
     minimum, and if actual is less than the minimum, an additional charge of
     $****** x (****** - actual) is added to the bill.

________________
******  Confidential portion omitted and filed separately with the Securities
and Exchange Commission.

                                      15
<PAGE>

                                   EXHIBIT C
                   AirBridge(R) Packet Service Request Form

Please fax requests to Jeffrey Pazkiewicz or Patrick Aanstoots at 908-658-4889

Contract Number  __________________          Date        _______________________
Customer Number  __________________          Quantity    _______________________

MDIS            EID's            NEI's              Activation/Deactivation Date
____        1._________    1.____________           1.__________________________
            2._________    2.____________           2.__________________________
            3._________    3.____________           3.__________________________
            4._________    4.____________           4.__________________________
            5._________    5.____________           5.__________________________
MDIS            EID's            NEI's              Activation/Deactivation Date
____        1._________    1.____________           1.__________________________
            2._________    2.____________           2.__________________________
            3._________    3.____________           3.__________________________
            4._________    4.____________           4.__________________________
            5._________    5.____________           5.__________________________
MDIS            EID's            NEI's              Activation/Deactivation Date
____        1._________    1.____________           1.__________________________
            2._________    2.____________           2.__________________________
            3._________    3.____________           3.__________________________
            4._________    4.____________           4.__________________________
            5._________    5.____________           5.__________________________
MDIS            EID's            NEI's              Activation/Deactivation Date
____        1._________    1.____________           1.__________________________
            2._________    2.____________           2.__________________________
            3._________    3.____________           3.__________________________
            4._________    4.____________           4.__________________________
            5._________    5.____________           5.__________________________

Authorized Signer: ______________________
                   Print Name and Title

Signature:         ______________________

                                      16
<PAGE>

                                AMENDMENT NO.1

     This AMENDMENT No. 1 (the "Amendment") is made and entered into by and
between GOAmerica Communications Corporation ("Customer") and Cellco
Partnership, doing business as Bell Atlantic Mobile ("BAM") for attachment to
Contract # ******, dated May 13, 1997 (the "Agreement").

     1.   This Amendment is an integral part of and modifies the Agreement.  The
terms used herein which are defined or specified in the Agreement shall have the
meanings set forth in the Agreement.  If there are any inconsistencies between
the provisions of this Amendment and the provisions of the Agreement, the
provisions of this Amendment shall control.

     2.   The term of the Agreement is hereby extended for three (3) years, from
the date this Amendment is executed, and shall automatically renew for
additional one (1) year terms, unless Customer notifies BAM in writing at least
sixty (60) day prior to the expiration of the then current term, that it does
not wish to renew the Agreement.

     3.   Exhibit B, Price Schedule is hereby deleted in its entirety and
     replaced with a new Exhibit B and B1, as attached hereto.

     4.   A new Section 8.5, which applies to "Electronic Billing", is hereby
added to "Billing", of the Agreement, which shall read as follows:

          8.5   Should Electronic Billing become available, BAM will notify
          Customer of the availability of Electronic Billing and make Electronic
          Billing available to the Customer.

     5.   Section 4, of the Agreement, "Installation", is hereby deleted in its
entirety.

     6.   Section 2, of the Agreement, "Provision of Service", second sentence,
the term *****, is hereby deleted and replaced with the term *****.

     7.   Section 19.6 of the Agreement, "Notices", is hereby deleted in its
entirety and replaced with the following:

          Notices. Any change in the Exhibits contained herein, shall require
          written notification from both parties and shall not be valid until
          mutually agreed upon and accepted by both parties. In addition, any
          notice to be given hereunder by either party to the other shall also
          be in writing and shall be valid and sufficient only if dispatched by:
          a) registered or certified mail, postage prepaid in any post office in
          the United States; b) hand delivery; or c) overnight courier prepaid.

          Notices to BAM shall be addressed to:
          Bell Atlantic Mobile
          180 Washington Valley Road
          Bedminster, NJ 07921
          Attn: Mr. Peter Rohr
                Staff Director - Contract Mgt. and Administration
                (908) 306-7550

________________
******  Confidential portion omitted and filed separately with the Securities
and Exchange Commission.

                                       1
<PAGE>

          Notices to Customer shall be addressed to:
          GOAmerica Communications Corporation
          401 Hackensack Avenue
          Hackensack, NJ 07601
          Attn: Mr. Frank Elenio
                Chief Financial Officer

     8.   Exhibit A, is hereby deleted in its entirety and replaced with a new
Exhibit A, in the form attached hereto.

     9.   Exhibit C, "Airbridge(R) Packet Service Request Form", is hereby
deleted in its entirety and replaced with a new Exhibit C, "Bell Atlantic Mobile
Activation Procedures for Value Added Customers", in the form attached hereto.

     10.  This Amendment shall be effective when executed by both parties.

     11.  All provisions of the Agreement, including attachments thereto, not
addressed by this Amendment remain in full force and effect.

     IN WITNESS WHEREOF, and intending to be bound hereby, the parties affix
their signature to this Amendment.

CELLCO PARTNERSHIP
By Bell Atlantic Mobile, Inc.
its managing general partner:                 GOAMERICA
                                              COMMUNICATIONS CORPORATION

By: /s/ Robert J. Hirsh                       By: /s/ Francis J. Elenio
   -------------------------                     -----------------------------

Name:_______________________                  Name:___________________________

Title:______________________                  Title:__________________________

Date: 1/7/00                                  Date: 12/29/99
     -----------------------                       ---------------------------

                                       2
<PAGE>

                                   EXHIBIT A
This Exhibit C sets forth the Area(s), as that term is used in this Agreement,
in which BAM is authorized to provide CRS as described in this Agreement. In
this Exhibit there is described the individual counties of the MSAs and/or RSAs
in which BAM is authorized to conduct its CRS operations

(a)  COUNTIES OF THE MSA(s) IN WHICH BAM IS LICENSED:

Northeast Region:  Norfolk MA, Essex MA, Middlesex MA, Plymouth MA, Suffolk MA
and Rockingham NH of the Boston MSA; Hartford CT, Middlesex CT and Tolland CT of
the Hartford MSA; New Haven CT of the New Haven MSA; Madison NY, Worcester MA of
the Worcester MSA; Hampden MA and Hampshire MA of the Springfield MSA; Bristol
MA of the New Bedford MSA; Hillsborough NH of the Manchester MSA; Orange NY of
the Orange County MSA; Dutchess NY of the Poughkeepsie MSA; New London CT of the
New London MSA; Berkshire MA of the Pittsfield MSA; Warren NY and Washington NY
of the Glen Falls MSA; Chittenden VT and Grand Isle VT of the Burlington MSA;
Bristol RI, Kent RI, Providence RI, Washington RI of the Providence MSA;
Fairfield CT of the Bridgeport MSA; Albany NY, Montgomery NY, Rensselaer NY,
Saratoga NY, Schenectady NY of the Albany MSA.

Pittsburgh Region: Allegheny PA, Beaver PA, Washington PA and Westmoreland PA of
the Pittsburgh MSA

Northern New Jersey/NY Metro Region: Bronx NY, Kings NY, New York NY, Queens NY,
Richmond NY, Putnam NY, Rockland NY, Westchester NY, Bergen NJ, Nassau NY,
Suffolk NY, Essex NJ, Morris NJ, Somerset NJ, Union NJ, Hudson NJ and Passaic NJ
of the New York MSA; Middlesex NJ of the New Brunswick MSA; Monmouth NJ of the
Long Branch MSA.

Philadelphia Region: Bucks PA, Chester PA, Delaware PA, Montgomery PA,
Philadelphia PA, Burlington NJ, Camden NJ and Gloucester NJ of the Philadelphia
MSA;Carbon PA, Lehigh PA, Northampton PA and Warren NJ of the Allentown MSA;
Cumberland NJ of the Vineland MSA, New Castle DE, Salem NJ, Cecil MD of the
Wilmington MSA, Berks PA of the Reading MSA, Mercer NJ of the Trenton MSA,
Atlantic NJ, Cape May NJ of the Atlantic City MSA.

Washington/Baltimore: District of Columbia, Charles MD, Montgomery MD, Prince
Georges MD, Alexandria City VA, Fairfax City VA, Falls Church City VA, Manassas
City VA, Manassas Park City VA, Arlington VA, Fairfax VA, Loudoun VA and Prince
William VA of the Washington DC MSA; Baltimore City MD, Anne Arundel MD,
Baltimore MD, Carroll MD, Harford MD and Howard MD of the Baltimore MSA

Southeast: Gaston NC, Meklenburg NC and Union NC of the Charlotte MSA;
Greenville SC, Pickens SC and Spartanburg SC of the Greenville MSA; Lexington SC
and Richland SC of the Columbia MSA; Alexander NC, Burke NC and Catawba NC of
the Hickory MSA; Buncombe and Madison of the Asheville, NC MSA; Anderson SC of
the Anderson MSA.

(b)  COUNTIES OF THE RSA(s) IN WHICH BAM IS LICENSED:

Northeast Region: Windham in CT 2-WINDHAM; Newport in R1-NEWPORT; Barnstable,
Dukes and Nantucket in MA 2-BARNSTABLE; Carroll, Belknap and Merrimack in NH 2-
CARROLL; Franklin, Orleans, Essex, Lamoille, Washington, Caledonia and Orange in
VT 1-FRANKLIN; Addison, Rutland, Windsor, Bennigton and Windham in VT 2-ADDISON
(B1); Ostego, Delaware, Schoharie, Sullivan and Ulster in NY 5-OSTEGO.

Pittsburgh Region:  Mason, Jackson, Roane, and Calhoun in WV 1 MASON; Wetzel,
Tyler, Doddridge, Ritchie, Gilmer, Lewis, Pleasants in WV 2 WETZEL; McKean,
Camerom, and Elk in PA 2 MCKEAN; Butler, Clarion, Lawrence and Armstrong in PA 6
LAWRENCE (B2); Indiana, Jefferson and Clearfield in PA 7 JEFFERSON; Greene and
Fayette in PA 9 GREENE; Huntingdon, Juniata and Mifflin in PA 11 HUNTINGDON
(B2).

Northern New Jersey/NY Metro Region: Hunterdon in NJ 1-HUNTERDON; Sussex in NJ
3-SUSSEX.

Philadelphia Region: Ocean in NJ 2-OCEAN; Kent and Sussex in DE 1-KENT.

Washington/Baltimore: Kent, Queen Annes, Talbot, Caroline, Dorchester, Wicomico,
Somerset, Calvert, St. Marys, and Worcester in MD 2-KENT; Frederick in MD 3-
FREDERICK; Frederick, Clark, Shenandoah, Page, Rappahannock, Fauquier, Warren
and Winchester City in VA 10-FREDERICK (B1); Madison, Culpeper, Orange,
Fredericksburg City, Spotsylvania, Louisa and Stafford VA 11-MADISON (B3);
Caroline, King George, King William, King & Queen, Essex, Richmond,
Westmoreland, Northumberland. Lancaster, Mathews, Northampton, Accomack, and
Middlesex in VA 12-CAROLINE (B2).

Southeast: Yancey, Mitchell, Avery, Watauga,and Caldwell in NC 2-YANCEY;
Cherokee, Clay, Graham, Macon, Swain, Haywood, Jackson and Transylvania in NC 1-
CHEROKEE; Anson, Montgomery, Richmond, Scotland in NC 5-ANSON; Cabarrus, Stanly,
Rowan, Iredell, and Davie in NC 15-CABARRUS; Laurens, Greenwood, McCormick,
Edgefield, Saluda, Newberry and Abbeville in SC 2-LAURENS; Oconee in SC 1-
OCONEE; Cherokee, Chester, Union and Fairfield in SC 3-CHEROKEE; Lancaster and
York in SC 9-LANCASTER; Dawson, Lumpkin, White, Habersham, Hall, Banks,
Franklin, Stephens, Rabun, Barrow in GA 2-DAWSON, Henderson, Polk, Rutherford,
Cleveland, McDowell and Lincoln in NC4-HENDERSON; Lee, Wise, Dickenson,
Buchanan, Russell and Norton City in VA 1-LEE.

                                       3
<PAGE>

                                   Exhibit B
                         AirBridge(R) Internet Access

***** Access fee:                 $***** per NEI
Rate over Allowance:              $***** /kilobyte
Usage outside BAM markets:        $***** /kilobyte

General Pricing Terms
---------------------

Use of these rate plans is limited to the following software applications(note:
This list may be amended from time to time):
 .    *****
 .    *****
 .    *****
 .    *****
 .    *****

*****

________________
******  Confidential portion omitted and filed separately with the Securities
and Exchange Commission.

                                       4
<PAGE>

                                  EXHIBIT B1
                 AirBridge(R) Internet Access ***** Price Plan

                Access Fee                       $*****
                Usage in BAM Markets       ***** usage included*
                Usage Outside BAM Markets        $*****
                NEI Unit Commitment              *****
                Activation fee                   $*****
                Contract Term in Years           3

Commitment Schedule:
                                 NEIs in Service
Month                    *****             *****
Month                    *****             *****
Month                    *****             *****
Month                    *****             *****
Month                    *****             *****
Month                    *****             *****
Month                    *****             *****
Month                    *****             *****
Month                    *****             *****
Month                    *****             *****
Month                    *****             *****
Month                    *****             *****

$***** Traveler Option Available
Pricing does not include electronic billing information
Use limited to the following applications  *****

NEIs in service on the rate plan shown in Exhibit B shall not count towards the
NEI commitment of this rate plan.  Should Customer not have the number of active
NEIs corresponding to the commitment schedule shown above, Customer shall be
charged as if those NEIs were in service.

________________
******  Confidential portion omitted and filed separately with the Securities
and Exchange Commission.

                                       5
<PAGE>

                                   EXHIBIT C
                                    Page 1

Objective:     To streamline the data activation process for Value Added
               Customers.

Goal:          To establish activation procedures that will maximize efficiency
               for both Bell Atlantic Mobile and our Value Added Customers. This
               procedure will create an activation process that will allow for
               easier activation, billing, tracking and reporting that will
               benefit BAM as well as our customers.

Introduction:  Once a customer has been identified as a VAC with a contract in
               place, it is our recommendation that they have the ability to
               reserve and activate NEIs directly through our Credit & Ordering
               Operations Department. This will allow for maximum efficiency
               given the quantity of NEIs that are activated through our VACs.
               Alternative procedures may be evaluated due to the needs of a
               particular customer on a case by case basis.

Procedure:     NEI Reservations
               ----------------

               VACs will have the ability to reserve NEIs in blocks of *****.
               These NEIs will be reserved by BAM geographic region (i.e. *****
               NEI's out of NY Metro, ***** NEI's out of Wash/Balt, please see
               Exhibit C, page 2). This form will be filled out by an authorized
               VAC representative and faxed directly to our COOS department in
               Morristown, NJ (Fax number 973-971-1036, Tel number 800-627-
               2791). Reservation requests may take up to 2 business days to
               complete. Once the request has been processed, a COOS
               representative will complete the form and list of reserved NEIs
               and fax it back to the VAC representative as well as to Greg
               Fucheck, Manager - Value Added Customers (Fax 908-306-4227, Tel
               908-306-7746).

               NEI Activations
               ---------------

               In order to activate an NEI, Value Added Customers will be able
               to fax a form directly to the BAM COOS department (Please see
               Exhibit C, page 3). This form will be filled out by an authorized
               VAC representative and will list the NEIs from the reserved block
               to be activated. The BAM COOS department will convert these NEIs
               from reserved status to active status in our systems. Once all
               the NEIs have been activated, a COOS representative will fax back
               the activation form to the VAC as well as to Greg Fucheck.

               Note: These forms can only be signed by an authorized VAC
               representative. Each VAC will be responsible for providing a list
               of authorized representatives that will be forwarded to Greg
               Fucheck who will then forward to the COOS department.

________________
******  Confidential portion omitted and filed separately with the Securities
and Exchange Commission.

                                       6
<PAGE>

                                   EXHIBIT C
                                    Page 2

Customer:             GO AMERICA
Customer #:           *****
Address:              401 Hackensack Avenue
                      Hackensack, NJ 07601
Phone:                (201) 996-7306
Fax:                  (201) 996-1772

Authorized Person:    _________________________________________

Signature:            ____________________   Date:  ___________

--------------------------------------------------------------------------------
Primary City, ST         Price Plan         Saleforce    Contract            NEI
                           Code                ID         Length
--------------------------------------------------------------------------------
                                              *****
--------------------------------------------------------------------------------
                                              *****
--------------------------------------------------------------------------------
                                              *****
--------------------------------------------------------------------------------
                                              *****
--------------------------------------------------------------------------------
                                              *****
--------------------------------------------------------------------------------
                                              *****
--------------------------------------------------------------------------------
                                              *****
--------------------------------------------------------------------------------
                                              *****
--------------------------------------------------------------------------------
                                              *****
--------------------------------------------------------------------------------
                                              *****
--------------------------------------------------------------------------------
                                              *****
--------------------------------------------------------------------------------
                                              *****
--------------------------------------------------------------------------------

Special Requests/Comments

________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
___________________________________________________

Note:  This form is to be used when requesting activation of IP addresses on BAM
CDPD Network.
Please fax this form to BAM's COOS department at 973-971-1036 (attn. Charlene or
Dave)

________________
******  Confidential portion omitted and filed separately with the Securities
and Exchange Commission.

                                       7
<PAGE>

                                   EXHIBIT C
                                    Page 3

Customer:          GO AMERICA
Customer #:        *****
Address:                401 Hackensack Avenue
                        Hackensack, NJ 07601
Phone:                  (201) 996-7306
Fax:                    (201) 996-1772

Authorized Person:    _________________________________________

Signature:            ____________________   Date:  ____________

Total Number of NEI to be reserved (in blocks of *****):
--------------------------------------------------------------------------------
    Qty. to              Primary City, State                   NEI Range
    Reserve                                            (to be completed by BAM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

Special Requests/Comments

________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________

Note: This form is to be faxed to BAM's COOS department at 973-971-1036 ( attn.
Charlene or Dave) when reserving blocks of IP addresses for future use.

________________
******  Confidential portion omitted and filed separately with the Securities
and Exchange Commission.

                                       8