[Federal Register Volume 87, Number 72 (Thursday, April 14, 2022)]
[Notices]
[Pages 22283-22284]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-07945]


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DEPARTMENT OF THE TREASURY

Community Development Financial Institutions Fund


Notice of Information Collection and Request for Public Comment

ACTION: Notice and request for public comment.

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SUMMARY: The U.S. Department of the Treasury, as part of its continuing 
effort to reduce paperwork and respondent burden, invites the general 
public and other Federal agencies to take this opportunity to comment 
on proposed and/or continuing information collections, as required by 
the Paperwork Reduction Act of 1995. Currently, the Community 
Development Financial Institutions Fund (CDFI Fund), Department of the 
Treasury, is soliciting comments concerning the Generic Clearance for 
the Collection of Qualitative Feedback on Agency Service Delivery.

DATES: Written comments should be received on or before June 13, 2022 
to be assured of consideration.

ADDRESSES: Submit your comments via email to Shannon McKay, Acting 
Manager, Office of Financial Strategies and Research, CDFI Fund, U.S. 
Department of the Treasury, at <a href="/cdn-cgi/l/email-protection#4e0d0a0807630827202f202d272f221d3a3c2f3a2b29272b3d2f202a1c2b3d2b2f3c2d260e2d2a2827603a3c2b2f3d60292138"><span class="__cf_email__" data-cfemail="a5e6e1e3ec88e3cccbc4cbc6ccc4c9f6d1d7c4d1c0c2ccc0d6c4cbc1f7c0d6c0c4d7c6cde5c6c1c3cc8bd1d7c0c4d68bc2cad3">[email protected]</span></a>.

FOR FURTHER INFORMATION CONTACT: Shannon McKay CDFI Fund, U.S. 
Department of the Treasury, 1500 Pennsylvania Avenue NW, Washington, DC 
or by phone at (202) 653-0300. Other information regarding the CDFI 
Fund and its programs may be obtained through the CDFI Fund's website 
at https://www.cdfifund.gov.

SUPPLEMENTARY INFORMATION: 
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Number: 1559-0041.
    Type of Review: Extension without change.
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. Qualitative feedback will provide insights into 
customer or stakeholder perceptions, experiences and expectations, 
provide an early warning of issues with service, or focus attention on 
areas where communication, training or changes in operations might 
improve delivery of products or services. These collections will allow 
for ongoing, collaborative and actionable communications between the 
Agency and its customers and stakeholders. It will also allow feedback 
to contribute directly to the improvement of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require

[[Page 22284]]

more rigorous designs that address: The target population to which 
generalizations will be made, the sampling frame, the sample design 
(including stratification and clustering), the precision requirements 
or power calculations that justify the proposed sample size, the 
expected response rate, methods for assessing potential non-response 
bias, the protocols for data collection, and any testing procedures 
that were or will be undertaken prior fielding the study. Depending on 
the degree of influence the results are likely to have, such 
collections may still be eligible for submission for other generic 
mechanisms that are designed to yield quantitative results.
    Affected Public: Businesses and other organizations.
    Average Expected Annual Number of Activities: 10.
    Average Estimated Annual Number of Respondents: 10,000.
    Responses per Respondent: 1.
    Average Minutes per Response: 60.
    Total Burden Hours: 10,000.
    Request for Comments: Comments submitted in response to this notice 
will be summarized and/or included in the request for OMB approval. All 
comments will become a matter of public record. Comments are invited 
on: (a) Whether the collection of information is necessary for the 
proper performance of the functions of the agency, including whether 
the information shall have practical utility; (b) the accuracy of the 
agency's estimate of the burden of the collection of information; (c) 
ways to enhance the quality, utility, and clarity of the information to 
be collected; (d) ways to minimize the burden of the collection of 
information on respondents, including through the use of automated 
collection techniques or other forms of information technology; and (e) 
estimates of capital or start-up costs and costs of operation, 
maintenance, and purchase of services to provide information.

(Authority: Pub. L. 104-13)

Jodie L. Harris,
Director, Community Development Financial Institutions Fund.
[FR Doc. 2022-07945 Filed 4-13-22; 8:45 am]
BILLING CODE 4810-70-P


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