[ DO NOT PUBLISH] 

## In the 

# United States Court of Appeals

For the Eleventh Circuit

____________________

No. 20

- 10524

Non

- Argument Calendar

____________________

JANE DELOVSKY,

Plaintiff

- Appellant,

versus

WAL

- MART STORES, INC.,

Defendant,

JANE DOE,

WAL

- MART STORES EAST, LP,

Defendants

- Appellees. USCA11 Case: 20-10524 Date Filed: 10/20/2021 Page: 1 of 112 Opinion of the Court 20

- 10524

____________________ Appeal from the United States District Court for the Northern District of Georgia
D.C. Docket No. 1:18

- cv

- 00207

- ELR

____________________

Before W ILLIAM P RYOR , Chief Judge, N EWSOM , and A NDERSON , Circuit Judges.

PER CURIAM:
Jane Delovsky appeals pro se the summary judgment against her complaint about the alleged negligence of Wal

- Mart Stores East, LP, for failing to maintain its premises in a safe condition

, negligent maintenance and inspection of a cart escalator, employee negligence, and failure to train. Delovsky sustained injuries after walking through safety obstruction guards to put her shopping cart
on a cart escalator. The district court denied Delov sky’s motions tosubpoena witnesses, to amend her complaint, and to strike the motion for summary judgment against her complaint, and it then granted that motion. We affirm.
Delovsky drove to a Walmart store in Chamblee, Georgia, to purchase groceries for her Thanksgiving meal. The store had a small parking lot level with its main entrance and an underground parking garage with separate escalators for customers and for their shopping carts. Delovsky parked in the underground garage and
rode the customer esc alator up to the store. USCA11 Case: 20-10524 Date Filed: 10/20/2021 Page: 2 of 1120

- 10524 Opinion of the Court 3

After purchasing groceries, Delovsky asked Barbara Hall, aWalmart customer host, how to get her shopping cart to the parking garage. Hall told Delovsky about the escalator system and, as
shown on a store surveillance video record ing, Hall accompanied Delovsky up to the plastic safety guards. Each safety guard had two warning signs. The left guard had sign s that stated “CARTS ONLY”
and “NO CHILDREN” with an illustration that barred children from sitting in the cart. The right guard had sign s that stated “NO
ENTRY” and “ STAND CLEAR” with an illustration that barred persons from entering the cart escalator.

A surveillance video recording show ed that, after Delovsky
failed one time to p ush her shopping cart on the cart escalator, she

w alked behind her cart through the safety guards. Hall later testified that she yelled for Delovsky to “turn the cart aloose” and,

w hen Delovsky did not respond, she grabbed Delovsky’s jacket, yelled “turn the cart aloose” three to four times, and pressed t he

emergency stop button before Delovsky’s cart began its descent

. The video footage showed Hall stop the cart escalator and Delovsky turn around, walk back through the safety guards, and beg i n to scream while clutching her left arm. Hall direct ed Delovsky to a nearby wall and contacted her assistant manager.
Video footage showed numerous Walmart customers , including a child, using the cart escalator without incident

. The footage also showed Brandon Hamilton, a cart pusher for Walmart, inspecting the cart e scalator and that twelve customers used the USCA11 Case: 20-10524 Date Filed: 10/20/2021 Page: 3 of 114 Opinion of the Court 20

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apparatus before Delovsky’s accident , the last of which preceded her by less than one minute.
Delovsky, with the assistance of counsel, filed a four

- count complaint in a Georgia court against Walmart, which promp tly removed the action to the district court. Delovsky complained of premises liability, negligent maintenance and inspection, employee negligence, and failure to train. Delovsky alleged that Walmart was negligent in failing to “post signs or instructions reasonably calculated to provide . . . instructions and/or warnings on use of the cart escalator”; in “failing to shut down . . . or limit access to the systemwhile it was broken or otherwise malfunctioning”; in “us[ing] a system inherently or unreasonabl y dangerous . . . [without] safety bars or mechanisms designed to prevent . . . invitees from falling downor onto the cart escalator”; and in “not properly check[ing] shopping carts to insure they were not broken or otherwise incompatible with the cart es calator system.” Delovsky also alleged that she fell when the cart escalator “gave way” as she tried to push her cartonto it and that she was harmed because “Jane Doe improperly advised/instructed [her] on the use of the cart escalator system and

. . . fa iled to hit the ‘Stop button/switch’ timely after [her] fall.”
When deposed, Hamilton testified that the cart escalator functioned properly on the day of Delovsky’s accident. Hamilton

— consistent with video surveillance footage

— described riding down
the cus tomer escalator about ten minutes before the incident toexamine the adjoining cart escalator. Video footage also corroborated Hamilton’s testimony that, after Delovsky’s accident, he put USCA11 Case: 20-10524 Date Filed: 10/20/2021 Page: 4 of 1120

- 10524 Opinion of the Court 5

the cart escalator in reverse and removed her cart and that, minutes after another employee restarted the apparatus, Walmart customers used the cart escalator without incident.
Hall testified that Delovsky caused her own injuries. Hall recalled instructing Delovsky to push her shopping cart through the

sa fety guards and the rail would take the cart down to the parking garage. Hall testified that Delovsky walked through the safetyguards and failed to release her shopping cart despite Hall’s instructions to do so. Hall recounted that she grabbed Delovsky’s jacket while pushing the emergency stop button with her right hand, that Delovsky released her cart, and that she turned around and walked back through the safety guards screaming and holding her left arm.
Hall also stated

— consistent with video footage

— tha t Delovsky
never fell and walked out of the cart escalator and that the store restarted t he cart escalator after Delovsky’s accident.
Delovsky testified that she saw two plastic guards in front of the entrance to the cart escalator, but she could not recal l whether the guards bore warning signs. She recalled that Hall told her to push her shopping cart onto the cart escalator, that it took several attempts to push her cart onto its escalator, that the escalator was “broken” and not moving, that she somehow ended up on the apparatus with her cart, and that the escalator started moving after she stepped onto it. Delovsky could not recall how she exited the cart escalator, only that she was in serious pain once outside the
escalator. She also testified that she did not fall on the escalator. USCA11 Case: 20-10524 Date Filed: 10/20/2021 Page: 5 of 116 Opinion of the Court 20

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During discovery, Delovsky’s attorney withdrew and, afterDelovsky elected to represent herself, she twice moved unsuccessfully for issuance of subpoenas duces tecum. The district court denied Delovsky’s first motion that so ught records from her former attorneys, a video recording of her accident from Walmart, and a copy of the police report from the Chamblee Police Department.The district court ruled that Delovsky had yet to request the materials using traditional means of discovery and urged her to communicate with Walmart. The district court denied Delovsky’s second motion for subpoenas for “fail[ing] to articulate . . . whom she is requesting to subpoena and what relevant evidence she seeks to
obtain.”

After Walmart moved for summary judgment, Delovsky filed motions for leave to amend her complaint to add Hall as adefendant and to issue subpoenas to two elevator servicing companies, the Chamblee Police Department, and Walmart. The district
court denied both of Delovsky’s motions as untimely and also denied her motion to amend as unduly prejudicial to Hall and to
Walmart.
Delovsky next filed a motion to strike the motion for summary judgment as untimely filed and served, but the district court denied her motion. Delovsky ar gued that Walmart had filed and served its motion one day after the deadline for filing dispositive motions. Walmart responded that its motion was timely filed and served electronically and, with respect to service by mail, it moved
for a one

- day extension of time to complete service of process on USCA11 Case: 20-10524 Date Filed: 10/20/2021 Page: 6 of 1120

- 10524 Opinion of the Court 7

Delovsky. See Fed. R. Civ. P. 6(b)(1)(B). The district court found that Walmart timely had filed its motion and effectuated electronic service, and as to service by mail, the district court granted
Walmart a one

- d ay extension to complete service on Delovsky.
The district court entered summary judgment in favor of Walmart. The district court ruled that Delovsky’s lack of evidencedoomed her complaints of premises liability, negligent maintenance or inspection, and failure to properly train. The district court also ruled that Delovsky’s complaint for employee negligence and respondeat superior failed as a matter of law.
Three standards of review govern this appeal. We review de

novo the summary judgment in favor of W almart. See Newcomb v. Spring Creek Cooler Inc. , 926 F.3d 709, 713 (11th Cir. 2019). We review for clear error the finding of fact regarding the timeliness of filing and service by Walmart. See United States v. Gupta , 363 F.3d 1169, 1173 (11th Cir. 2004). We review for abuse of discretion thedecisions to extend the time for Walmart to effect service of process, see Advanced Estimating Sys., Inc. v. Riney , 77 F.3d 1322,1325 (11th Cir. 1996), to deny Delovsky leave to amend her pleading, see Laurie v. Ala. Ct. of Crim. Appeals , 256 F.3d 1266, 1274 (11th Cir. 2001), and to deny her requests for subpoenas, see Holloman v. Mail

- Well Corp. , 443 F.3d 832, 837 (11th Cir. 2006).
The district court did not err by entering summary judgment in favor of Walmart. Delovs ky failed to establish a material factual dispute about whether the condition of the premises at
Walmart or its negligent maintenance or inspection caused her USCA11 Case: 20-10524 Date Filed: 10/20/2021 Page: 7 of 118 Opinion of the Court 20

- 10524

injury because the evidence “quite clearly contradict[ed] . . . [ her ] story” that the cart escala tor malfunctioned

. See Scott v. Harris

, 550 U.S. 372, 378 (2007). The surveillance video recording, which
showed customers using the cart escalator safely be fore Hamilton’s inspection and then before and after Delovsky’s accident

, established that the esca lator was maintained and operable and that she injured herself by holding onto her cart past the safety guards

. Id.

at 378

– 79. Nor di d Delovsky create a material factual dispute about
whether Walmart could be held liable for its employees ’ negligen ce, their violation of a safety rule or policy, or their lack of training about using the cart escalator or i t s emergency stop button

. T he video recording showed that signs on both plastic guards warned against persons entering the cart escalator

, that Hall monitored the cart escalator, and that she accompanied Delovsky to the cart escalator, promptly stopped the apparatus after Delovsky walked through the safety guards, and a ttended to Delovsky after
her accident. See id. Because there existed “no genuine dispute as to any material fact and [Walmart was] entitled to judgment as amatter of law,” Fed. R. Civ. P. 56(a), the district court correctly entered summary judgment in the company’s favor.
We cannot say that the district court clearly erred b y accepting the motion of Walmart for summary judgment as timely filed. The district court ordered the parties to file dispositive motions within 30 days after the close of discovery. Because the district court scheduled discovery to end on July 14, 2019, Walmart timely filed its motion for summary judgment on August 13, 2019. USCA11 Case: 20-10524 Date Filed: 10/20/2021 Page: 8 of 1120

- 10524 Opinion of the Court 9

The district court did not abuse its discretion by granting Walmart an extension of time to serve its dispositive motion on Delovsky by mail. See Fed. R. Civ. P. 6(b)(1)(B). The distr ict courtcorrectly took into account “all relevant circumstances . . ., including the danger of prejudice to [Delovsky], the length of delay andits potential impact on judicial proceedings, the reason for the delay, including whether it was within the re asonable control of [Walmart], and whether [it] acted in good faith.” Pioneer Inv. Servs. v. Brunswick Assocs. Ltd. P’ship , 507 U.S. 380, 395 (1993). The district court reasonably determined that Delovsky was not prejudiced by Walmart mailing its dispositi ve motion to her one day after having timely served her electronically.
The district court reasonably retitled counts two and three of Delovsky’s complaint. Delovsky titled count two as “Vicarious Liability/Failure to Train,” but the district court accurat ely retitledthe count as a claim of “Negligent Maintenance or Inspection” because Delovsky alleged that Walmart was responsible for the “conduct . . . [of] the individuals responsible for inspecting, cleaning, and maintaining the cart escalator” and for “ the consequences of their negligence.” The district court also appropriately retitled count three, which Delovsky titled “Negligence of Jane Doe &Walmart Respondeat Superior,” as a claim of “Employee Negligence and Respondeat Superior.” That latter title correctly restructured count three to eliminate a claim against Jane Doe, who Delovsky failed timely to move to replace with Hall as defendant, and accurately described Delovsky’s claim to hold Walmart responsible USCA11 Case: 20-10524 Date Filed: 10/20/2021 Page: 9 of 1110 Opinion of the Court 20

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for its employee’s al leged negligence in instructing a customer how to use and in operating the cart e scalat or.The district court did not abuse its discretion by denying Delovsky’s motion to amend her complaint to add Hall as a defendant. Federal Rule of Civil Procedure 15 st ates that “[t]he [district] court should freely give leave when justice so requires,” Fed. R. Civ. P. 15(a)(2), but it can deny leave for reasons “such as undue delay, bad faith or dilatory motive on the part of the movant,” Foman v. Davis , 371 U.S. 178, 1 82 (1962). The parties identified Hall as the Jane Doe named in Delovsky’s complaint by May 11, 2018. Delovsky waited until September 18, 2019, to request leave toamend her complaint, and by then the parties had completed discovery and Walmart had moved for summary judgment. The district court reasonably determined that both Hall and Walmart would be unfairly prejudiced by Delovsky’s delay.
The district court also did not abuse its discretion by denying Delovsky’s three motions to subpoena witnesses. Delov sky filed her first motion for subpoenas without attempting to obtain the materials she sought by discovery request. See Fed. R. Civ. P. 45(d)(1) (“A party . . . responsible for issuing and serving a subpoena must take reasonable steps to avoid imposing un due burden or expense on a person subject to the subpoena.”). Delovsky had yet toask that her attorneys produce records she needed or that law enforcement and Walmart provide her copies of the police report and of video recordings of her accident. Delovsk y’s second motion failed to identify whom to subpoena or what evidence she wanted. USCA11 Case: 20-10524 Date Filed: 10/20/2021 Page: 10 of 1120

- 10524 Opinion of the Court 11

And Delovsky’s third motion came too late after the close of discovery and in response to the motion for summary judgment. See Estep v. United States , 251 F.2d 579, 582 (5th Cir. 1958) (“[D]iscretion . . . [rests with the district] court to refuse to subpoena witnesses for an indigent party in a civil proceeding” “to prevent abuse of its process.”).

We AFFIRM the summary judgment in favor of Walmart. USCA11 Case: 20-10524 Date Filed: 10/20/2021 Page: 11 of 11