Exhibit
10.1


 


	
  SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

  	
  1.       REQUISITION NUMBER

  	
   

  
	
  OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, &
  30

  	
   

  	
  PAGE  1 OF

  	
   4

  	
   

  
	
  2 CONTRACT. NO.

  	
  3.  AWARDS

  	
  4.  ORDER NUMBER

  	
  5.  SOLICITATION NUMBER

  	
  6.  SOLICITATION

  
	
  HHSP233200530018B

  	
  EFFECTIVE DATE

  	
   

  	
   

  	
  ISSUE DATE

  
	
   

  	
  09/06/2005

  	
   

  	
   

  	
   

  
	
  7.                     FOR SOLICITATION

  	
  

  	
  a.    NAME

  	
   

  	
  b.    TELEPHONE NUMBER                       (No collect calls)

  	
  8.    OFFER DUE DATE/LOCAL TIME

  
	
                       INFORMATION CALL:

  	
  PATRICK JOY

  	
   

  	
  3014439265

  	
   

  
	
  9.  ISSUED BY

  	
  CODE

  	
   DAM

  	
  10.  THIS ACQUISITION IS

  
	
   

  	
  ý UNRESTRICTED OR                 oSET ASIDE:              % FOR

  
	
  DHHS/PSC/SAS/DAM

  	
   

  
	
  PARKLAWN
  BUILDING,  ROOM  5-101

  	
   

  	
  o SMALL BUSINESS

  	
  oEMERGING SMALL

  
	
  5600 FISHERS LANE

  	
   

  	
   

  	
  BUSINESS

  
	
  ROCKVILLE  MD 
  20857

  	
  NAICS:  561320

  	
  oHUBZONE SMALL

  
	
   

  	
  SIZE STANDARD:

  	
   

  	
  BUSINESS

  
	
   

  	
  $ 11.5

  	
  oSERVICE-DISABLED VETERAN-

  	
  o8(A)

  
	
   

  	
   

  	
   

  	
  OWNED SMALL
  BUSINESS

  	
   

  
	
  11.       DELIVERY FOR FOB DESTINA-

  	
  12..      DISCOUNT TERMS

  	
   

  	
   

  	
  13b.  RATING

  
	
   

  	
  TION
  UNLESS BLOCK IS 

  	
  As
  Indicated On Each Call

  	
  o13a.  
  THIS CONTRACT IS A

  	
   

  	
   

  
	
   

  	
  MARKED

  	
   

  	
   

  	
  RATED ORDER UNDER

  	
   

  	
  14. METHOD OF
  SOLICITATION

  
	
  o 
  SEE SCHEDULE

  	
   

  	
   

  	
  DPAS (15 CFR 700)

  	
   

  	
   

  	
  oRFQ

  	
  oIFB

  	
  oRFP

  
	
  15.  DELIVER TO

  	
  CODE

  	
   

  	
  16.  ADMINISTERED BY

  	
  CODE  

  	
   DAM

  
	
  As
  Indicated On Each Call

  	
  DHHS/PSC/SAS/DAM

  
	
   

  	
  PARKLAWN BLDG.,
  ROOM 5-101

  
	
   

  	
  5600 FISHERS LANE

  
	
   

  	
  ROCKVILLE MD
  20857

  
	
   

  	
   

  
	
   

  	
   

  
	
  17a.  CONTRACTOR/

  	
  CODE

  	
  593489868

  	
  FACILITY

  	
   

  	
  16a. PAYMENT WILL
  BE MADE BY

  	
  CODE  

  	
   SEE

  
	
   

  	
  OFFEROR

  	
  CODE

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  
	
  MEDICAL
  STAFFING NETWORK

  	
   

  	
  As Indicated On
  Each Call

  
	
  Attn:  PAM SMITH

  	
   

  	
   

  
	
  901
  YOMATO ROAD

  	
   

  	
   

  
	
  SUITE
  110

  	
   

  	
   

  
	
  BOCA
  RATON FL 33431- 4415

  	
   

  	
   

  
	
   

  	
   

  	
   

  
	
  TELEPHONE
  NO. 561-322-1793

  	
   

  	
   

  
	
  o17b. CHECK IF REMITTANCE IS DIFFERENT
  AND PUT SUCH ADDRESS IN OFFER

  	
  18b. SUBMIT
  INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS 
  BLOCK BELOW

  
	
   

  	
   

  	
  IS CHECKED 

  	
  o SEE ADDENDUM

  
	
  19.

  	
  20.

  	
  21.

  	
  22.

  	
  23.

  	
  24.

  
	
  ITEM NO.

  	
  SCHEDULE OF SUPPLIES/SERVICES

  	
  QUANTITY

  	
  UNIT

  	
  UNIT PRICE

  	
  AMOUNT

  
	
   

  	
  GSA Contract #: V797p4482A

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Tax ID Number :
  593489868

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  DUNS Number :
  007575160

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Contract Clause
  for the Offeror’s Veteran’s Administration issued Federal Supply 

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Schedule are
  incorporated  by reference.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  I. Blanket
  Purchase Agreement (BPA) Terms and Conditions

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  (1)      Temporary
  Professional (and allied) Medical Staffing (TPMS) Services can be

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  ordered under the
  BPA on an as needed, as requested basis by all DHHS operating

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  divisions. All
  orders placed against any BPA resulting from this RFQ (“The BPA”)

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
  (Use
  Reverse and/or Attach Additional Sheets as Necessary)

  	
   

  	
   

  	
   

  	
   

  
	
  25.  ACCOUNTING AND APPROPRIATION DATA

  	
  26.  TOTAL AWARD AMOUNT (For Govt.Use
  Only)

  
	
  As Indicated On
  Each Call

  	
   

  	
   $0.00

  
	
  o27a.

  	
  SOLICITATION
  INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4, FAR 52,.212-3 AND FAR
  52.212-5 ARE ATTACHED. ADDENDA

  	
  o 
  ARE

  	
  o 
  ARE NOT ATTACHED

  
	
  o27b.

  	
  CONTRACT/PURCHASE
  ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED.                   ADDENDA

  	
  o 
  ARE

  	
  o 
  ARE NOT ATTACHED

  
	
  o28.    CONTRACTOR IS
  REQUIRED TO SIGN THIS DOCUMENT AND RETURN

  	
   

  	
  ý 
  29. AWARD OF CONTRACT: REF.

  	
   

  	
    OFFER

  
	
   

  	
  COPIES TO ISSUING
  OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER 

  	
   

  	
  DATED 

  	
   

  	
  YOUR OFFER ON
  SOLICITATION (BLOCK 5),

  
	
   

  	
  ALL ITEMS SET
  FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

  	
   

  	
  INCLUDING ANY
  ADDITIONS OR CHANGES WHICH ARE SET FORTH 
  

  
	
   

  	
  SHEETS SUBJECT TO
  THE TERMS AND CONDITIONS SPECIFIED HEREIN.

  	
   

  	
  HEREIN, IS
  ACCEPTED AS TO ITEMS:

  
	
  30a.
  SIGNATURE OF OFFEROR/CONTRACTOR

  	
   

  	
  31a.  UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

  
	
  /s/

  	
   Larry McPherson

  	
   

  	
   

  	
  /s/

  	
   Patrick A. Joy

  	
   

  
	
  30b.  NAME AND TITLE OF SIGNER (Type or Print)

  	
  30c.  DATE SIGNED

  	
  31b.  NAME OF CONTRACTING OFFICER (Type or print)

  	
  31c.  DATE SIGNED

  
	
  Larry
  McPherson CFO

  	
  9/1/05

  	
  PATRICK A. JOY

  	
  09/06/2005

  
	
  AUTHORIZED
  FOR LOCAL REPRODUCTION 

  	
  Working Copy 

  	
   

  	
  STANDARD FORM
  1449 (REV. 3/2005)

  
	
  PREVIOUS
  EDITIONS IS NOT USABLE

  	
   

  	
   

  	
   

  	
   

  	
  Prescribed by
  GSA-FAR (46CFR) 53.212

  
																																																					



 





















2 of 4


 


	
  19.

  	
  20.

  	
  21.

  	
  22.

  	
  23.

  	
  24.

  
	
  ITEM NO.

  	
  SCHEDULE OF SUPPLIES/SERVICES

  	
  QUANTITY

  	
  UNIT

  	
  UNIT PRICE

  	
  AMOUNT

  
	
   

  	
  will be subject
  to the terms and conditions of the Federal Supply Schedule as well as the
  following documents.  In the event of
  an inconsistency between the provisions of The BPA and the Federal Supply
  Schedule contracts referenced herein, The BPA shall govern.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  List of Attached
  Documents for Section C:

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  a. Price List. 

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  b. TPMS Service
  Requirements

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  c.Occupational
  Position Descriptions Sheet

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  d. CTA

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  (2)       The Government estimates, but does not
  guarantee that the annual volume of purchases under The BPA will be over $55
  million (or $275 million over 5 years). This is not a requirements contract.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  (3)       The BPA does not obligate any funds.
  Funds will be obligated as individual orders are placed hereunder.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  (4)       The period of performance shall be
  September 6, 2005 through September 5, 2007. The Government under the terms
  and conditions of FAR Part 52.217-9 Option to Exercise the Term of Contract
  (March 2000) may unilaterally exercise three separate one-year options.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  (5)       All DHHS operating divisions and staff
  divisions are hereby authorized to place orders under The BPA.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  (6)       Orders may be placed against The BPA
  using Government Purchase Cards or Purchase Orders or Records of Call, and
  may be submitted electronically/telephonically/ facsimile or hard copy.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Continued
  ...

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  



 


	
  32a. QUANTITY IN
  COLUMN 21 HAS BEEN

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  o

  	
   

  	
  RECEIVED

  	
   

  	
  o INSPECTED

  	
   

  	
  o ACCEPTED, AND CONFORMS TO THE CONTRACT,
  EXCEPT AS NOTED:

  
	
  32b.
  SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

  	
   

  	
  32c.
  DATE

  	
   

  	
  32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT
  REPRESENTATIVE



  
	
   

  	
   

  	
   

  	
   

  	
   

  
	
  32e. MAILING
  ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

  	
   

  	
   

  	
   

  	
  32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT
  REPRESENTATIVE

  



  
	
   

  	
   

  	
   

  	
   

  	
  32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

  



  
	
  33. SHIP NUMBER

  	
   

  	
  34. VOUCHER
  NUMBER

  	
   

  	
  35. AMOUNT
  VERIFIED CORRECT FOR

  	
   

  	
  36. PAYMENT

  	
   

  	
   

  	
   

  	
  37. CHECK NUMBER

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  o PARTIAL

  	
  o FINAL

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  o COMPLETE

  	
  o PARTIAL

  	
  o FINAL

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  38. S/R ACCOUNT
  NUMBER

  	
   

  	
  39. S/R VOUCHER
  NUMBER

  	
   

  	
  40. PAID BY

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  41a. I CERTIFY
  THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

  	
  42a. RECEIVED BY (Print)

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
  41b. SIGNATURE
  AND TITLE OF CERTIFYING OFFICER

  	
   

  	
  41c. DATE

  	
  42b. RECEIVED AT (Location)

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
  42c. DATE REC’D (YY/MM/DD)

  	
   

  	
  42d. TOTAL
  CONTAINERS

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  	
  STANDARD
  FORM 1449 (REV. 3/2005)  BACK

  
																						



 


 





















 


	
  CONTINUATION SHEET

  	
  Per Reference no. of
  Document Being Continued

  	
   

  	
  Page

  	
  of

  
	
   

  	
  HHSe233200530018B

  	
   

  	
  3

  	
  4

  



 


NAME OF OFFEROR OR CONTRACTOR


 


MEDICAL STAFFING NETWORK


 


	
  ITEM NO.

  	
  SUPPLIES/SERVICES

  	
  QUANTITY

  	
  UNIT.

  	
  UNIT PRICE

  	
  AMOUNT

  
	
  (A)

  	
  (B)

  	
  (C)

  	
  (D)

  	
  (E)

  	
  (F)

  
	
   

  	
  (7)       Under
  Executive Order 10450, employees and contractors for the Federal government
  shall undergo an appropriate background investigation to determine their
  suitability to work for the Federal government.  The positions on this contract are
  designated Level 5C, medium risk public trust positions with access to
  Federal government computer systems. 
  The minimum background investigation required for these positions is a
  National Agency Check with Inquiry and Credit (NACIC).  Agreement to undergo a NACIC background
  investigation is a condition for working on this contract.  For contractors, a NACIC requires
  fingerprinting and submission of a complete SF-85P, Questionnaire for Public
  Trust Positions, and a credit release. 
  Fingerprinting and submission of a complete SF-85P and credit release
  to the servicing Federal security office are required before the contractor
  will be allowed unescorted access and allowed to work at the a Federal
  facility.  Access to Federal government
  computer systems shall not be granted until results of the FBI National
  Criminal Records Database are received and indicate that the contractor has
  no disqualifying criminal record.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Investigation Requirements

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Investigation requirements for Level 5C positions include the
  following:

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  *    National Agency Check and
  Inquiries (NACI): which consists of searches of OPM’s Security/Suitability
  Investigations Index (SII); the Defense Clearance and Investigations Index
  (DCII); the Federal Bureau of Investigation (FBI) Identification Division’s
  name and fingerprint files, and other files or indices when necessary

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  *    Credit check

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  *    Written inquiries and
  searches of records covering specific areas of a person’s background during
  the past seven years.  Inquiries are sent
  to current and past employers, schools attended, references, and local law
  enforcement authorities

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  This process may not apply for a contractor who has been subject to a
  suitable prior investigation and there has been no break in service with a
  company that has a facility clearance and the investigation was within the
  last five (5) years

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Documentation

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  *   SF
  85p   Questionnaire for Public Trust
  Positions

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  *  FD
  258  - Contractor Fingerprint Card

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  *  HHS
  Credit Release

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Processing Cycle

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  The completed SF 85P, FD 258, and Credit Release
  are forwarded to the Office of Personnel Management (OPM) by the Personnel
  Security and Ethics Office to request NACIC investigations on Level 5C
  positions.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  (8)       The
  requirements of a proper invoice are as specified in the Federal Supply

  Continued ....

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  



 


 





















 


	
  CONTINUATION SHEET

  	
  Per Reference no. of Document Being Continued

  	
   

  	
  Page

  	
  of

  
	
   

  	
  HHSe233200530018B

  	
   

  	
  4

  	
  4

  



 


NAME OF OFFEROR OR CONTRACTOR


 


MEDICAL STAFFING NETWORK


 


	
  ITEM NO.

  (A)

  	
  SUPPLIES/SERVICES

  (B)

  	
  QUANTITY

  (C)

  	
  UNIT

  (D)

  	
  UNIT PRICE

  (E)

  	
  AMOUNT

  (F)

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Schedule contract and FAR Clause 52.212-4.  When a purchase order is issued, invoices
  will be submitted to the Program Support Center, FMS - Commercial Payments, 5600
  Fishers Lane, Room 16A - 12, Rockville, MD 20857, unless the purchase order
  indicates another address.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  (9)       Vendors
  may enter into GSA Federal Supply Schedule Contractor Team Arrangements (CTA)
  to work together to meet the Department’s requirements.  Teaming agreements between a prime and
  subcontractor(s) are not Contractor Team Arrangements (CTAs).  Prime and Subcontractor teaming agreements
  may be entered into, but these agreements are between the prime contractor
  and the subcontractor and therefore would not form part of the terms of any
  resultant BPA awarded to the prime contractor.  In such arrangements, the prime contractor
  is limited to the supplies and/or services awarded on its GSA Schedule
  contract.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  (10)     The
  Contractor’s performance shall be evaluated annually.  This evaluation shall become a part of the
  contract file and shall be used as past performance information in evaluating
  the Contractor’s and any significant subcontractors, or affiliates, past
  performance on future contracts.  The
  Contractor shall be given a minimum of 30 days to submit comments, rebutting
  statements or additional information. 
  A sample of the “Contractor Performance Report” form that may be used
  to conduct these evaluations is located at https://cps.od.nih.gov.  Contractors are required to register with
  The NIH Contractor Performance System at https://cpscontractor.nih.gov.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  (11)     Online
  Tool

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  Web-site development:  DHHS would like to contract with a vendor
  that shall provide a web-based tool that through which:

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  *    A catalog customized for
  DHHS that can be viewed on-line.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  *    Orders can be placed with
  a specialized form that contains free text fields for comments and requests.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  *    Resumes can be submitted
  to DHHS and viewed by DHHS.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  *    Order status can be
  viewed.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  *    Customer satisfaction
  surveys can be completed.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  *    Reports can be
  downloaded.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  *    Describe your company’s
  ability to provide a web-based tool with these services and your plan to
  further improve the tools capabilities.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  (12)     Monthly
  Reports

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  The contractor shall e-mail a monthly report to
  the Contracting Officer by the 10th of each month to
  pscacquisitions@psc.gov.  Report
  details to be developed mutually between the parties.

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
   

  	
   

  	
   

  	
   

  	
   

  
	
   

  	
  (13)     Additional
  labor hours, categories and sites may be added through the mutual agreement
  of the parties.

  Period of Performance: 09/06/2005 to 09/05/2007

  	
   

  	
   

  	
   

  	
   

  



 


Working Copy


 





















 


	
  Service Requirements - Vendor’s acceptance of the following service

  requirements indicates that these will be provided at no extra cost to

  DHHS.

  	
   

  	
  Vendor Accepts

  (enter a ‘1’ if ‘yes’;

  otherwise, leave

  blank)

  
	
  1a.  Ordering
  Methods:  Vendor shall allow DHHS to place orders for
  staffing services through a 

  e-mail, fax or phone.

  	
   

  	
  1

  
	
  1b.  Web-Site:  Vendor shall develop a customized procurement web-site for DHHS that
  includes the Department’s specific catalog of products or services and
  prices.  Within 60 calendar days of BPA
  award, the vendor shall implement a customized procurement web-site

  	
   

  	
  1

  
	
  1c.  This web-site
  will allow DHHS to:

  	
   

  	
   

  
	
  Order
  temporary staffing resources

  	
   

  	
  1

  
	
  View
  resumes submitted in response to an order

  	
   

  	
  1

  
	
  Conduct
  on-line customer satisfaction surveys.

  	
   

  	
  1

  
	
  View
  outstanding orders.

  	
   

  	
  1

  
	
  Download
  usage reports.

  	
   

  	
  1

  
	
  View
  invoices.

  	
   

  	
  1

  
	
  1d.  This web-site will be required to be Section 508
  Compliant. (see FAR, Part 39.2)

  	
   

  	
  1

  
	
  1e. Please
  indicate whether a web-site development plan is included in Section C IV
  of this RFQ.  (Quotations submitted without such a plan may be
  considered incomplete).

  	
   

  	
  1

  
	
  2.  Fulfillment
  Services:  In the process of selecting the resource
  that will be supplied, vendor shall provide the following services:

  	
   

  	
   

  
	
  Supply
  a minimum of three resumes for every resource requested.

  	
   

  	
  1

  
	
  Supply
  the minimum number of resumes within three days of the request.

  	
   

  	
  1

  
	
  Provided
  an option to interview resource(s) via phone or in person (dependent upon the
  resources location and availability).

  	
   

  	
  1

  
	
  3.  Resource
  Availability Requirements:  The resource(s) will be available on the
  requested date.  The date request shall
  be no shorter than 2 business days from the time the resource is selected
  unless agreed to by vendor.

  	
   

  	
  1

  
	
  4.  Payment:  Vendor shall accept payment in the
  following ways:

  	
   

  	
   

  
	
  P-Card
  – From government P-Card financial institution.

  	
   

  	
  1

  
	
  Electronic
  Funds Transfer - Non-P-Card – EFT from DHHS paying office within 30 days of
  receipt of invoice or supplies whichever is later.

  	
   

  	
  1

  
	
  5.  Invoicing:  Vendor shall provide invoices in the
  following formats:

  	
   

  	
   

  
	
  Internet/web
  enabled tools

  	
   

  	
  1

  
	
  E-mail

  	
   

  	
  1

  
	
  Paper
  invoice through regular mail

  	
   

  	
  1

  
	
  6a.  Reporting
  Content:  Vendor shall provide at least the following
  reports as requested in electronic format (MS Excel) covering the following
  requirements:

  	
   

  	
   

  
	
  Monthly
  summary level order and backlog information including quantity and dollar
  amounts.

  	
   

  	
  1

  
	
  Detailed
  monthly occupational position level information on resources staffed
  (including order number and date, OPDIV/STAFFDIV, invoice number and date,
  occupational position, quantity (in hours), hourly bill rate. 

  	
   

  	
  1

  
	
  Monthly
  reports that reflect activities and progress with agreed upon performance
  metrics including: Resume Approval Rate, Resource Rejection Rate, and On-time
  Start Rate.

  	
   

  	
  1

  
	
  Open
  issues and anticipated resolutions.

  	
   

  	
  1

  
	
  6b.  Reporting
  Template:  Within 15 business days of award of the
  BPA, vendor shall present to DHHS for approval, a consolidated reporting
  format and/or template.  Once approved,
  this reporting template will become the standard consolidated reporting
  format for all reports from supplier to DHHS.

  	
   

  	
  1

  
	
  7a.  Cost Reduction
  Program:  Vendor shall work with DHHS on a formal
  process improvement and cost reduction program to continually reduce the
  total cost of purchasing and consuming temporary staffing services, for e.g.,
  through, monitoring demand, eliminating non-value added activities, and
  streamlining the purchasing process. 
  (Please refer to TAPS RFQ.doc Section V for additional details) (Quotations submitted without such a plan may be
  considered incomplete).

  	
   

  	
  1

  
				



 


 





















 


	
  Service Requirements - Vendor’s acceptance of the following service

  requirements indicates that these will be provided at no extra cost to

  DHHS.

  	
   

  	
  Vendor Accepts

  (enter a ‘1’ if ‘yes’;

  otherwise, leave

  blank)

  
	
  7b.  Cost Reduction
  Implementation:  Please indicate whether a cost reduction
  implementation plan is included in Section C of this RFQ.  (Quotations
  submitted without such a plan may be considered incomplete).

  	
   

  	
  1

  
	
  8.  Customer
  Service:  Vendor shall provide customer service
  support through a toll-free support number during regular business hours (9am
  to 5pm in any and all time zones where vendor is providing staffing
  services).  Please indicate whether a
  response to customer service requirements is included in Section C IV of
  this RFQ.  (Quotations submitted
  without this information may be considered incomplete).

  	
   

  	
  1

  
	
  9.  Training for
  On-line Procurement:  Vendor shall provide training for
  purchasing services through their customized on-line procurement
  capability.  Include details with
  web-site implementation plan.  Training
  may be provided using online training tools or in a limited number of group
  sessions at high volume locations.

  	
   

  	
  1

  
	
  10.  National Account
  Manager:  Vendor shall provide a national account
  manager responsible for a DHHS program. 
  This individual shall be ultimately responsible for all aspects of the
  DHHS program.

  	
   

  	
  1

  
	
  11.  Min/Max Ordering
  Levels:  No minimum purchases order level (dollar
  value or quantity) will be required to obtain the contracted pricing.

  	
   

  	
  1

  
	
  12.  Pricing: DHHS Catalog
  and on-line pricing for all Occupational Positions in scope will reflect
  Hourly Bill Rates (as quoted in TAPS RFQ.xls)..

  	
   

  	
  1

  
	
  13.  Prime Contractor: 
  All sub-contracts will be considered the responsibility of the prime
  contractor.  Prime contractor will be
  the single point of contact for DHHS.

  	
   

  	
  1

  
	
  14.  Small and
  Disadvantaged Business Sub-Contracts:  If the vendor is a large business, it will
  be required to submit SF294 and SF 295 Reports during the term of the BPA as
  specified in Section B. Contract Clauses of the BPA (if applicable).

  	
   

  	
  1

  
	
  15.  Customer Surveys:  
  Customer satisfaction will be monitored using surveys covering
  delivery, service, quality of resources, rejection-rates, etc.  Customer surveys will be conducted by
  vendor for a small representative sample of employees quarterly using the
  online website or manual service.

  	
   

  	
  1

  
	
  16.  Resume Approval
  Rate:  Vendor shall maintain a resume approval
  rate of  90%.  Resume Approval Rate is defined as the % of
  times that at least one resource represented by their resume, for each
  resource requested by DHHS, is accepted into the interview process (if
  necessary) or accepted directly to begin work.  If the rate drops to below 90% of a
  monitoring period, vendor shall notify DHHS as to reasons for the decline and
  corrective action will be taken.

  	
   

  	
  1

  
	
  17.  Resource
  Rejection Rate:  Vendor shall maintain a rejection rate of
  less than 5%.  Rejection rate is
  defined as the % of resources rejected due to poor performance or under
  qualification after being selected, arriving on site, and beginning work
  (there is no minimum or maximum time associated with the ability to reject a
  resource).  If the rate rises above 5%
  during a monitoring period, vendor shall notify DHHS as to reasons for the
  decline and corrective action will be taken.

  	
   

  	
  1

  
	
  18.  On Time Start
  Rate:  Vendor shall maintain an On Time Start Rate
  of 95%.  On Time Delivery Rate is
  defined as the selected resource arriving at the work site on the requested
  day.  If the rate drops below 95%
  during a monitoring period, vendor shall notify DHHS as to reasons for such a
  high returns rate and corrective action will be taken.

  	
   

  	
  1

  
	
  19.  Communications
  Plan:  Vendor shall assist DHHS in communicating
  the new temporary staffing services program to Department end users.  Vendor communication to DHHS personnel will
  include, but not be limited to, presentations at DHHS locations, open houses,
  distributions of marketing materials at sites agreed to between DHHS and the
  vendor.  vendor shall present to DHHS
  its implementation communication strategy for approval 20 business days
  following the award date of the contract. 
  The purpose of the communication plan is to help disseminate vendor
  information and benefits of using their services and should be conducted by
  vendor sales staff as part of their normal assignments.

  	
   

  	
  1

  
	
  20.  Vendor’s
  Catalog:  The vendor shall make customized
  occupational position catalogs available to DHHS ordering offices.  The printed catalog will include all
  occupational positions covered by the DHHS contract. Catalogs will be
  updated, reprinted and redistributed on an annual basis.

  	
   

  	
  1