[Federal Register Volume 66, Number 105 (Thursday, May 31, 2001)]
[Notices]
[Pages 29618-29619]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 01-13565]


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SOCIAL SECURITY ADMINISTRATION


Statement of Organization, Functions and Delegations of Authority

    This statement amends Part S of the Statement of the Organization, 
Functions and Delegations of Authority which covers the Social Security 
Administration (SSA). Chapter S2 covers the Deputy Commissioner, 
Operations (DCO). Notice is given that subchapter S2S, the Office of 
Electronic Services (OES) is being established under DCO. The new 
material and changes are as follows:

Section S2.00  The Office of the Deputy Commissioner, Operations--
(Mission)

    Insert the following as the 6th sentence: It oversees the 
coordination and implementation of SSA's policies for the electronic 
delivery of Agency services to the public.

Section S2.10  The Office of the Deputy Commissioner, Operations--
(Organization)

    Delete: Paragraph C.1. in its entirety.
    Establish: I. The Office of Electronic Services (OES) (S2S).

Section S2.20  The Office of the Deputy Commissioner, Operations--
(Functions)

    Delete: Paragraph C.1. in its entirety.
    Add: I. The Office of Electronic Services (OES) (S2S)
    The Office of Electronic Services is the lead for SSA's development 
and implementation of electronic services. Under the direction of the 
Agency Chief Information Officer, the organization also works with 
other federal agencies on interagency electronic service delivery 
initiatives.
    Establish Subchapter: Subchapter S2S, Office of Electronic Services

S2S.00  Mission
S2S.10  Organization
S2S.20  Functions

Section S2S.00  The Office of Electronic Services--(Mission)

    The Office of Electronic Services is the lead for SSA's development 
and implementation of electronic services. This includes coordinating 
the overall Agency requirements and fostering a collaborative framework 
among various SSA components involved with

[[Page 29619]]

electronic service delivery (ESD). Under the direction of the Agency 
Chief Information Officer (CIO), the organization also works with other 
federal agencies on interagency ESD initiatives.

Section S2S.10  The Office of Electronic Services--(Organization)

    The Office of Electronic Services, under the leadership of the 
Associate Commissioner for Electronic Services, includes:
    A. The Associate Commissioner for Electronic Services (S2S).
    B. The Deputy Associate Commissioner for Electronic Services (S2S).
    C. The Immediate Office of the Associate Commissioner for 
Electronic Services (S2S).
    D. The Center for Planning and Program Management (S2SA).
    E. The Center for Internet Customer Service (S2SB).
    F. The Center for Business Application Technologies (S2SC).

Section S2S.20  The Office of Electronic Services--(Functions)

    A. The Associate Commissioner for Electronic Services (S2S) is 
directly responsible to the Deputy Commissioner for Operations for 
carrying out OES' mission and providing managerial direction to OES.
    B. The Deputy Associate Commissioner for Electronic Services (S2S) 
assists the Associate Commissioner in carrying out his/her 
responsibilities and performs other duties as the Associate 
Commissioner may prescribe.
    C. The Immediate Office of the Associate Commissioner for 
Electronic Services (S2S) provides the Associate Commissioner with 
staff assistance on the full range of his/her responsibilities.
    D. The Center for Planning and Program Management (S2SA).
    1. Develops and directs the business case, analysis and evaluation 
of electronic service delivery initiatives.
    2. Provides overall program management to the planning, 
development, and implementation of the Agency's electronic service 
delivery initiatives.
    3. Implements legislative, executive, and Agency directives for 
electronic service delivery.
    4. Identifies policies that can be changed to improve SSA's service 
to the public.
    E. The Center for Internet Customer Service (S2SB).
    1. Facilitates the infrastructure to support the implementation of 
electronic services including management of SSA's primary Agency-level 
public information web site and associated applications.
    2. Plans, develops, implements and analyzes the customer service 
needed to support the Agency's Internet business processes.
    3. Plans and facilitates development of customer-centric Internet 
services based on research of customer demographics and preferences and 
customer input.
    4. Works under the direction of the Agency CIO in developing the 
interagency partnerships and common business processes needed for 
electronic government.
    F. The Center for Business Application Technologies (S2SC).
    1. Plans, develops and implements the Public Key Infrastructure 
(PKI) needed to support the Agency's Internet business processes.
    2. Identifies emerging technologies that can be used to improve 
SSA's service to the public.
    3. Fosters partnerships with public and private entities to solve 
global electronic service delivery issues; develops a global electronic 
service delivery infrastructure supportive of SSA's service delivery 
goals.
    4. Represents SSA on boards and committees charged with exploring 
the use of technology in providing service to the public.

    Dated: May 18, 2001.
Larry G. Massanari,
Acting Commissioner of Social Security.
[FR Doc. 01-13565 Filed 5-30-01; 8:45 am]
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