Exhibit 10.1
  AMENDMENT NO. 1 TO
MASTER SERVICES AGREEMENT
 Symetra ACS
  Amendment to Schedule 5 Section 3.4 Schedule 5
 3.4 Digital Certificate Management.
 Critical Certificate
  Critical Milestone
    
    Due Date
    
    Corrective AssessmentFor each Critical
Certificate that
expires prior to a
proactive renewal by
ACS, such that the
expiry impacted
Symetra external
users during the
in-scope business
hours identified
herein.
    
    August 1 for each
Contract Year.
    
    [***] per failed
Critical Certificate.




---



##### 



Amendment
to Schedule 2A, Table 24 Schedule 2A Table 24
 ACS
    
    SymetraProcure, maintain, manage, and perform SSL/Digital
Certificate inventory, expiration management and
installation as needed to provide continuous access to
application(s).
    
    X
 Amendment to Schedule 2B, Table 8 System Availability SLAs Table 8 Schedule 2B
  Amendment to Attachment P, Definitions Attachment P, Definitions
 Critical Certificate Section 3.4 of Schedule 5
 Deletion and Replacement of Attachment L Software Schedule Attachment L Attachment L
 Remainder of Agreement Unaffected
 General




---



##### 



SYMETRA LIFE INSURANCE COMPANYBy:Title:Date:AFFILIATED COMPUTER SERVICES, INC.By:Title:Date:




---



##### 



ATTACHMENT L  SOFTWARE SCHEDULE
 Section s 2.5.1,
3.1 and 4.3.1
 Supplier Name
    
    Product Name
    
    CategoryAllen Systems Group
    
    ASG-TMON for CICS/ESA
    
    1Allen Systems Group
    
    ASG-TMON for DB2   ( CA insite for DB2 )
    
    1Allen Systems Group
    
    ASG-TMON for z/os
    
    1Allen Systems Group
    
    JCLPREP
    
    1Altiris
    
    WISE
    
    1AVAYA
    
    CMS Release 12
    
    1AVAYA
    
    CMS Supervisor (was Lucent CentreVu Supervisor
    
    1AVAYA
    
    IP Agent
    
    1AVAYA
    
    IP Office
    
    1AVAYA
    
    IP Softphone
    
    1AVAYA
    
    Modular Messaging (Voicemail)
    
    1AVAYA
    
    Telephony Server (includes S8700 hardware)
    
    1AVAYA
    
    Voice Mail Pro
    
    1Biscom Inc.
    
    FAXCOM Server
    
    1BMC
    
    Catalog Manager for DB2   ( CA R/C Compare )
    
    1BMC
    
    Change Manager for DB2   ( CA R/C Migrator )
    
    1BMC
    
    CM/Pilot for DB2
    
    1BMC
    
    Control-D
    
    1BMC
    
    CONTROL-D WebAccess Server
    
    1BMC
    
    DASD Manager for DB2  ( CA Data Analyser )
    
    1BMC
    
    DASD MANAGER PLUS for DB2  ( CA Data Analyzer )
    
    1BMC
    
    DATABASE INTEGRITY PLUS (IMS)
    
    1BMC
    
    FAST REORG FACIILITY for IMS   ( MAX Reorg / online for IMS )
    
    1BMC
    
    POINT CHECKER PLUS for IMS
    
    1BMC
    
    Remedy (AKA AR System)
    
    1BMC
    
    Remedy Base Framework
    
    1BMC
    
    ULTRAOPT/IMS
    
    1CA
    
    ACF2
    
    1CA
    
    ACF2/DB2
    
    1CA
    
    Argis  Application uses SQL 2000 Database
    
    1CA
    
    CA-1 [Tape Management]
    
    1CA
    
    Detector(DB2)
    
    1




---



##### 



Supplier Name
    
    Product Name
    
    CategoryCA
    
    Endevor/MVS
    
    1CA
    
    ESP Agent for Windows
    
    1CA
    
    MII
    
    1CA
    
    Netspy
    
    1CA
    
    Unicenter CA-OPS/MVS Event Management and Automation for JES2
    
    1CA
    
    View [Sysout Archive Retrieval]
    
    1CA
    
    Vision DYL interface for DB2
    
    1CA
    
    Vision: Interface for DB2
    
    1CA
    
    Vision: Report
    
    1CA
    
    Vision: Results [DYL280, DYL260]
    
    1Candle CL (IBM)
    
    Supersession (VTAMPLUS)
    
    1Cisco
    
    Cisco CSS
    
    1Cisco
    
    Cisco PIX Firewall
    
    1Cisco
    
    Cisco VPN (replaces Contivity)
    
    1Citrix
    
    50 user pack Citrix Metaframe xPE Presentation (350 users)
    
    1Citrix
    
    Citrix ICA Client
    
    1Citrix
    
    Citrix MF Xpe 1.0-10 User Conn. Pack w/Sub Adv
    
    1Citrix
    
    Citrix MF XPe 1.0-20 User Conn. Pack w/Sub Adv
    
    1Citrix
    
    Citrix MF XPe 1.0-Starter Sys. w/20 User w/Sub Adv
    
    1Citrix
    
    MetaFrame Access Suite Console
    
    1Citrix
    
    MetaFrame Presentation Server Client
    
    1Citrix
    
    MetaFrame Presentation Server Web Client for Win32
    
    1Citrix Systems, Inc.
    
    Citrix MetaFrame
    
    1Computware
    
    XPEDITER/IMS
    
    1Compuware
    
    File-Aid for  MVS
    
    1Compuware
    
    File-Aid for IMS IMS
    
    1Compuware
    
    XPEDITER/CICS
    
    1Compuware
    
    XPEDITER/TSO
    
    1DTS
    
    The Space Recovery System ( SRS )
    
    1EMC
    
    DISKXTENDER 2000 FOR CENTERA
    
    1EMC
    
    EMAILXAMINER SERVER
    
    1EMC
    
    EMAILXAMINER USER MAILBOX QTY 1 MAILBX
    
    1EMC
    
    EMAILXTENDER SRVR
    
    1EMC
    
    EMAILXTENDER TIER 2 QTY 26- 5000 USER MAILBOXES
    
    1EMC
    
    Legato Gold Care Premier support agreement
    
    1EMC
    
    Legato Networker Client Connection
    
    1EMC
    
    Legato NetWorker Module for MS Exchange Server Tier 2
    
    1




---



##### 



Supplier Name
    
    Product Name
    
    CategoryEMC
    
    Legato NetWorker Module for SQL Tier 2
    
    1EMC
    
    Legato NetWorker Power Ed Dedicated Storage Node
    
    1EMC
    
    Legato NetWorker Power Edition Storage Node for Windows
    
    1EMC
    
    Legato NetWorker Server Network Edition for Windows
    
    1EMC
    
    Legato Silo Software Module 1-256 slot
    
    1EMC
    
    Networker
    
    1F5
    
    BigIP
    
    1FileNet
    
    P8 (FileNet)
    
    1IBM
    
    ACF/NCP V7
    
    1IBM
    
    AFP2PDF
    
    1IBM
    
    ASM High Level Assembler/MVS
    
    1IBM
    
    BATCH TERMINAL SIMULATOR
    
    1IBM
    
    Candle Command Center
    
    1IBM
    
    CICS Application Security (subroutine DSS15600)
    
    1IBM
    
    CICS Library Management System (CLM)
    
    1IBM
    
    CICS/TS
    
    1IBM
    
    CMF
    
    1IBM
    
    COBOL Called/Copied Cross Reference (ISPF A.P)
    
    1IBM
    
    COBOL Enterprise for z/OS (370/390)
    
    1IBM
    
    COBOL II
    
    1IBM
    
    COBOL Level 2 Report Writer for OS/390
    
    1IBM
    
    COBOL OS/VS
    
    1IBM
    
    COMPAREX (ISPF D.CX)
    
    1IBM
    
    CPK (related to FDR/ABR)
    
    1IBM
    
    DB2
    
    1IBM
    
    DB2 Application Development Client
    
    1IBM
    
    DB2 Connect Enterprise Edition
    
    1IBM
    
    DB2 Connect Personal Edition
    
    1IBM
    
    DB2 DATABASE ADMIN
    
    1IBM
    
    DB2 DATABASE SYSTEM ADMINISTRATION
    
    1IBM
    
    DB2 Enterprise Server Edition
    
    1IBM
    
    DB2 Relational Tools
    
    1IBM
    
    DfHSM
    
    1IBM
    
    Enterprise COBOL for z/OS
    
    1IBM
    
    EPILOG/IMS
    
    1IBM
    
    GDDM [included in z/OS]
    
    1IBM
    
    High Level Assembler/MVS
    
    1IBM
    
    IBM HTTP Server
    
    1IBM
    
    IBM WebSphere Application Server Network Deployment
    
    1




---



##### 



Supplier Name
    
    Product Name
    
    CategoryIBM
    
    IBM WebSphere MQ (client)
    
    1IBM
    
    IBM WebSphere MQ Integrator (Client)
    
    1IBM
    
    IMS & DB2 Utility Tools S&S
    
    1IBM
    
    IMS/ESA
    
    1IBM
    
    IMS/ESA BTS
    
    1IBM
    
    IMS/ESA MRQ
    
    1IBM
    
    IND$FILE
    
    1IBM
    
    ISPF (IPF)
    
    1IBM
    
    ISPF/PDF [included in z/OS]
    
    1IBM
    
    JES2 [included in z/OS]
    
    1IBM
    
    MVS TCP/IP
    
    1IBM
    
    Netcool
    
    1IBM
    
    NJE (Network Job Entry)
    
    1IBM
    
    NTUNEMON
    
    1IBM
    
    PSF/OS390
    
    1IBM
    
    QMF
    
    1IBM
    
    SAMS Compress for IMS
    
    1IBM
    
    SDF II/MVS
    
    1IBM
    
    Softaudit
    
    1IBM
    
    TCP/IP (HIP6140)
    
    1IBM
    
    TME 10 NETVIEW OS/390
    
    1IBM
    
    TSO/E [included in z/OS]
    
    1IBM
    
    Version Merger
    
    1IBM
    
    VS FORTRAN
    
    1IBM
    
    VTAM (HVT6140)
    
    1IBM
    
    WebSphere Application Server
    
    1IBM
    
    WebSphere Application Server
    
    1IBM
    
    Websphere BIMB MQ with Rules & Formatting Extensions
    
    1IBM
    
    WebSphere Business Integration Message Broker
    
    1IBM
    
    Websphere Business Intergration Message Broker with Rules and formatting Extentions
    
    1IBM
    
    WebSphere MQ
    
    1IBM
    
    Websphere Transformation Extender (TX)
    
    1IBM
    
    z/OS
    
    1Innovation
    
    ABR/FDR  [Application Backup function of FDR (or equivalent product) needed to support Archive/Restore of Control-D reports]
    
    1Innovation Data
    
    DSF (Part of FDR product)
    
    1Innovation Data
    
    FDR (DASD DUMP RESTORE SYSTEM)
    
    1Legato
    
    Legato EmailXtender Archive Edition
    
    1




---



##### 



Supplier Name
    
    Product Name
    
    CategoryLegato
    
    Legato EmailXtender Server
    
    1Legato
    
    Legato NetWorker Ed Dedicated Storage Node
    
    1McAfee
    
    Active VirusScan for Desktop
    
    1McAfee
    
    GroupShield for Exchange
    
    1McAfee
    
    Host Intrusion Prevention for Server
    
    1McAfee
    
    McAfee ePolicy Orchestrator
    
    1Merrill
    
    MXG
    
    1Microsoft
    
    IIS (Included with MS OS)
    
    1NICE
    
    NICE Record
    
    1Novell
    
    Novell Identity Manager
    
    1Pitney Bowes
    
    Code 1 Plus
    
    1Pitney Bowes
    
    DOC1 Archive
    
    1Pitney Bowes
    
    Doc1 iProof
    
    1Pitney Bowes
    
    Streamweaver
    
    1RedSky
    
    E911
    
    1SAS
    
    SAS Base
    
    1SAS
    
    SAS/IT
    
    1Sterling
    
    Connect:Direct OS/390 with 2 concurrent sessions (SNA and TCP/IP Protocols)
    
    1StorageTek
    
    EXLM
    
    1Veramark
    
    ECAS
    
    1VMWare
    
    VMWare
    
    1Chicago-Soft
    
    MVS/QuickRef
    
    2Cybermation
    
    ESP Workload Manager
    
    2InfoExpress
    
    CyberArmor
    
    2InfoExpress
    
    CyberGatekeeper Server
    
    2Infogix Inc
    
    ACR/Workbench for ACR/Detail
    
    2Infogix Inc
    
    ACR/Workbench for ACR/Summary
    
    2INFOTEL
    
    INFOPAK/IMS
    
    2LRS Software
    
    LRS server (VSV)
    
    2LRS Software
    
    VMCF for TSO
    
    2LRS Software
    
    VPS
    
    2LRS Software
    
    VPS / TCPIP
    
    2Macro 4
    
    Dumpmaster MVS
    
    2Macro 4
    
    Insync MVS
    
    2McAfee
    
    eBusiness Server (Encryption Software)
    
    2McAfee
    
    McAfee Active Virus Defense Perpetual
    
    2Microsoft
    
    Antigen (Antivirus for Microsoft Exchange)
    
    2Microsoft
    
    Exchange 2003 Enterprise
    
    2Microsoft
    
    Exchange 2003 Standard
    
    2Microsoft
    
    Internet Security and Acceleration (ISA)
    
    2




---



##### 



Supplier Name
    
    Product Name
    
    CategoryMicrosoft
    
    Microsoft Operations Manager
    
    2Microsoft
    
    Microsoft Operations Manager (MOM) Reporting
    
    2Microsoft
    
    Office Communications Server 2007
    
    2Microsoft
    
    Sharepoint Server
    
    2Microsoft
    
    SharePoint Server 2007
    
    2Microsoft
    
    SMS 2003 Client Access Licenses
    
    2Microsoft
    
    SMS 2003 Enterprise Server
    
    2Microsoft
    
    SMS Enterprise Server Disk Kit
    
    2Microsoft
    
    SQL Server 2005 Reporting Services
    
    2Microsoft
    
    SQL Server Database Enterprise Edition
    
    2Microsoft
    
    SQL Server Database Standard
    
    2Microsoft
    
    Systems Management server ENT
    
    2Microsoft
    
    Terminal server (Included with Citrix)
    
    2Microsoft
    
    Windows 2003 Enterprise Edition
    
    2Microsoft
    
    Windows 2003 Standard Edition
    
    2Microsoft
    
    Windows Server 2000 Enterprise Edition
    
    2Microsoft
    
    Windows Server 2003 Active Directory Application Mode (ADAM)
    
    2Microsoft
    
    Windows SharePoint Services 2.0
    
    2Microsoft
    
    Windows SharePoint Services 3.0
    
    2M-Tech
    
    P-Sync
    
    2Net IQ
    
    NetIQ Mail Mashal
    
    2Net IQ
    
    Webtrends
    
    2NetIQ
    
    NetIQ Mail Marshal Spam Filter
    
    2Oracle
    
    Core ID
    
    2PGP
    
    Encryption Software
    
    2Quailstone Software
    
    USCCopy [aka COPYMACS]
    
    2Research In Motion
    
    Blackberry Enterprise Server
    
    2RIM
    
    RIM T-Support for Blackberry
    
    2RSA
    
    SecureID
    
    2SAS
    
    BASE
    
    2Secure Computing
    
    SmartFilter (Replacement for WebSense)
    
    2Syncsort
    
    SYNCSORT for z/OS
    
    2Tone Software
    
    DYNA-STEP
    
    2Tone Software
    
    Flasher (OS/390 Spool Display)
    
    2Tumbleweed
    
    Tumbleweed SecureTransport
    
    2A.M. Best Company, Inc.
    
    BestSRQ Services Workstation
    
    4ACL Services Ltd.
    
    ACL
    
    4Acro Software
    
    CutePDF Writer
    
    4activePDF, Inc.
    
    activePDF Toolkit
    
    4Adobe
    
    Acrobat
    
    4Adobe
    
    ColdFusion
    
    4




---



##### 



Supplier Name
    
    Product Name
    
    CategoryAdobe
    
    Framemaker
    
    
    4Adobe
    
    Illustrator
    
    
    4Adobe
    
    InDesign
    
    
    4Adobe
    
    Macromedia Dreamweaver
    
    
    4Adobe
    
    Macromedia Fireworks
    
    
    4Adobe
    
    Macromedia Flash
    
    
    4Adobe
    
    Pagemaker
    
    
    4Adobe
    
    Photoshop
    
    
    4Adobe
    
    Photoshop Elements
    
    
    4Altova
    
    XMLSpy
    
    
    4Amdoc Software Systems Limited
    
    Clarify ClearConfigurator
    
    
    4AmDocs
    
    ClarifyCRM
    
    
    4APL2000, Inc.
    
    APL+Win
    
    
    4Attachmate
    
    Extra!
    
    
    4Autodesk, Inc.
    
    AutoCAD LT
    
    
    4Autodesk, Inc.
    
    Autodesk DWF Viewer
    
    
    4AutomatedQA Corporation
    
    AutomatedQA TestComplete
    
    
    4Bloomberg, L.P.
    
    Bloomberg L.P. Smart Client
    
    
    4Blue Sky Software
    
    RoboHelp Office 2000
    
    
    4Broker Dealer Solutions
    
    Back Office Network User System (Bonus)
    
    
    4Btrieve Technologies Inc.
    
    Btrieve for Windows
    
    
    4CheckFree
    
    APECS
    
    
    4Checkfree
    
    CAPS  Corporate Automated Payment System
    
    
    4CheckFree Corporation
    
    RECON-Plus (Application  Retained)
    
    
    4CMS
    
    Bond Edge
    
    
    4Cognos Inc.
    
    ReportNet
    
    
    4Cognos, Inc.
    
    Cognos
    
    
    4Computer Sciences Corp (CSC)
    
    CK4/CyberLife
    
    
    4Computer Sciences Corp (CSC)
    
    DSS
    
    
    4Computer Sciences Corp (CSC)
    
    JETS
    
    
    4Computer Sciences Corp (CSC)
    
    Plan Advisor
    
    
    4Computer Sciences Corp (CSC)
    
    Vantage-One
    
    
    4Concur Technologies, Inc.
    
    Concur Expense Reimbursement
    
    
    4Convergyc
    
    Edify
    
    
    4Convergyc
    
    Edify  Telephony (Application  Retained)
    
    
    4Convergyc
    
    Edify  Web (Application  Retained)
    
    
    4Convergyc
    
    Edify-Data Integration (Application  Retained))
    
    
    4Crystal Decisions, Inc.
    
    Crystal Reports (Application  Retained)
    
    
    4CSC SoftwareConsult GmbH & Co
    
    VP/MS Workbench
    
    
    4Datawatch Corporation
    
    Monarch
    
    
    4DST Systems
    
    FAN Mail (Financial Advisor Network) ( To be
supplied by Symetra
    
    
    4




---



##### 



Supplier Name
    
    Product Name
    
    CategoryDST Systems
    
    TA2000
    
    
    4DST Systems
    
    TRAC2000
    
    
    4DST Systems Inc.
    
    AWD ViewStation
    
    
    4DST Systems, Inc.
    
    ROSTER  DST GUI
    
    
    4Duxbury Systems
    
    Duxbury Braille Translator
    
    
    4DYMO Corporation
    
    DYMO Label Software
    
    
    4DynaComp Software
    
    DynaComp
    
    
    4Economic Analysis Group, Ltd.
    
    CaseTrack
    
    
    4e-Copy Inc
    
    eCopy Desktop
    
    
    4Entrust Technologies Limited
    
    Entrust Entelligence (5c)  JPMorgan Chase
    
    
    4Ernst & Young
    
    EY/Options
    
    
    4Fiserv Insurance Solutions
    
    Fiserv Lifeline Direct
    
    
    4FiServ Insurance Solutions
    
    Freedom 2000
    
    
    4Franklin Covey Co.
    
    Franklin Covey Co. Franklin Planner
    
    
    4Freedom Scientific
    
    JAWS
    
    
    4Gadwin Systems
    
    Gadwin PrintScreen
    
    
    4Global360
    
    Insight360
    
    
    4Global360
    
    Process360
    
    
    4HP
    
    Quality Center
    
    
    4HP
    
    Quick Test Pro
    
    
    4HP
    
    TestDirector
    
    
    4Hyperion
    
    Analyzer (Application  Retained)
    
    
    4Hyperion
    
    Essbase (Application  Retained)
    
    
    4Hyperion
    
    Hyperion Analytic Services Server
    
    
    4Hyperion
    
    Hyperion System 9 BI+ Analytic Integration
Service
    
    
    4Hyperion
    
    Hyperion System 9 BI+ Client
    
    
    4Hyperion
    
    Hyperion System 9 Planning
    
    
    4Hyperion
    
    Hyperion System 9 Smart View for Office
    
    
    4Hyperion
    
    Hyperion System 9+
    
    
    4IA Corp???
    
    CheckVision Inquiry
    
    
    4IBM-Cognos
    
    Impromptu
    
    
    4Infogix Inc
    
    ACR/Detail® for Windows
    
    
    4Infogix Inc
    
    ACR/Summary® for Windows
    
    
    4InsMark Inc.
    
    InsMark Illustration System
    
    
    4Insurance Technologies
    
    Foresight Illustration Software
    
    
    4Intuit
    
    Quicken
    
    
    4IPSwitch
    
    WS_FTP Pro
    
    
    4JP Morgan Chase
    
    JP Morgan Chase CD Search
    
    
    4Lab1, Inc.
    
    Lab1 Net
    
    
    4Lawson
    
    Lawson Add-ins for Microsoft® Office
    
    
    4




---



##### 



Supplier Name
    
    Product Name
    
    CategoryLawson
    
    Lawson General Ledger
    
    
    4Lawson
    
    Lawson Interface Desktop Client
    
    
    4Lawson
    
    Lawson ProcessFlow Designer
    
    
    4LexisNexis
    
    LexisNexis Download and Print for IE
    
    
    4Matthew Bender & Company, Inc.,
    
    HotDocs
    
    
    4McAfee
    
    Safeboot Security System
    
    
    4McAfee
    
    Actove VirusScan for Desktop
    
    
    4McAfee
    
    AntiSpyware for Desktop
    
    
    4McAfee
    
    EndPoint Encryption for Desktop
    
    
    4Medical Information Bureau
    
    Knowledge Now
    
    
    4Medical Information Bureau
    
    MIB-Link/Plus ( To be supplied by Symetra )
    
    
    4Mercury Interactive
    
    Winrunner ( To be supplied by Symetra )
    
    
    4Microsoft
    
    Access (Application  Retained)
    
    
    4Microsoft
    
    CDONTS  Collaboration Data Objects for Windows
NT Server
    
    
    4Microsoft
    
    Collaborative Data Objects (CDO)
    
    
    4Microsoft
    
    COM+
    
    
    4Microsoft
    
    FoxPro 2.6 Runtime
    
    
    4Microsoft
    
    Identity Integration Server (MIIS)
    
    
    4Microsoft
    
    Internet Explorer
    
    
    4Microsoft
    
    Microsoft Access
    
    
    4Microsoft
    
    Microsoft Data Access Components (MDAC)
    
    
    4Microsoft
    
    Microsoft Developer Network (MSDN) Library
    
    
    4Microsoft
    
    Microsoft Enterprise Learning Library
    
    
    4Microsoft
    
    Microsoft Excel
    
    
    4Microsoft
    
    Microsoft Expression Web
    
    
    4Microsoft
    
    Microsoft Java Virtual Machine
    
    
    4Microsoft
    
    Microsoft Office Business Scorecard Builder
    
    
    4Microsoft
    
    Microsoft Office Business Scorecard Manager
    
    
    4Microsoft
    
    Microsoft Office FrontPage
    
    
    4Microsoft
    
    Microsoft Office Groove
    
    
    4Microsoft
    
    Microsoft Office InfoPath
    
    
    4Microsoft
    
    Microsoft Office Live Meeting
    
    
    4Microsoft
    
    Microsoft Office OneNote
    
    
    4Microsoft
    
    Microsoft Office Publisher
    
    
    4Microsoft
    
    Microsoft Office SharePoint Designer
    
    
    4Microsoft
    
    Microsoft Outlook
    
    
    4Microsoft
    
    Microsoft PowerPoint
    
    
    4Microsoft
    
    Microsoft PowerPoint Viewer
    
    
    4Microsoft
    
    Microsoft Project
    
    
    4Microsoft
    
    Microsoft SQL Server Express Edition
    
    
    4Microsoft
    
    Microsoft SQL Server Desktop Engine
    
    
    4




---



##### 



Supplier Name
    
    Product Name
    
    CategoryMicrosoft
    
    Microsoft Streets & Trips
    
    
    4Microsoft
    
    Microsoft Virtual PC
    
    
    4Microsoft
    
    Microsoft Virtual Server
    
    
    4Microsoft
    
    Microsoft Visio
    
    
    4Microsoft
    
    Microsoft Visio Viewer
    
    
    4Microsoft
    
    Microsoft Visual Basic
    
    
    4Microsoft
    
    Microsoft Visual FoxPro
    
    
    4Microsoft
    
    Microsoft Visual SourceSafe
    
    
    4Microsoft
    
    Microsoft Visual Studio .NET
    
    
    4Microsoft
    
    Microsoft Word
    
    
    4Microsoft
    
    MIIS
    
    
    4Microsoft
    
    MSDN Subscription (Application Tool  Retained)
    
    
    4Microsoft
    
    NetMeeting
    
    
    4Microsoft
    
    NT Scheduler (AT)
    
    
    4Microsoft
    
    NTP
    
    
    4Microsoft
    
    QuickBASIC
    
    
    4Microsoft
    
    RoboCopy for Web Applications
    
    
    4Microsoft
    
    SOAP Toolkit
    
    
    4Microsoft
    
    UrlScan Security Tool
    
    
    4Microsoft
    
    XML Notepad
    
    
    4Microsoft
    
    MapPoint 2004
    
    
    4Milliman USA
    
    ALFA
    
    
    4Morningstar
    
    Morningstar Direct
    
    
    4Mozilla
    
    Firefox
    
    
    4NcFTP Software
    
    NcFTP
    
    
    4NCH Software
    
    Express Burn
    
    
    4NCH Software
    
    NCH Toolbox
    
    
    4NERO
    
    Nero
    
    
    4Netscape
    
    Netscape Communicator
    
    
    4nomoreforms, inc.
    
    nomoreforms
    
    
    4NSCC
    
    Fund/Serve
    
    
    4NSCC
    
    IPS
    
    
    4Onyx
    
    Onyx
    
    
    4OpenText
    
    Hummingbird Exceed
    
    
    4OPERA
    
    Opera
    
    
    4Patton & Patton Software Corporation
    
    Flow Charting 4 for Windows
    
    
    4Paymentech
    
    eCommerce Solutions  (Application  Retained)
    
    
    4Paymentech, L.P.
    
    Select Merchant Payment Card Processing ( To
be supplied by Symetra )
    
    
    4PaymentTech
    
    PaymentTech
    
    
    4PeachWare Software
    
    Password Genie
    
    
    4




---



##### 



Supplier Name
    
    Product Name
    
    CategoryPerformance Technologies Inc.,
    
    Centerpiece
    
    
    4PGP Corporation
    
    PGP
    
    
    4PKWARE
    
    ZIP Reader
    
    
    4Polysystems, Inc.
    
    Annuity Master
    
    
    4Polysystems, Inc.
    
    Life Master
    
    
    4Polysystems, Inc.
    
    UL Master
    
    
    4Quark
    
    QuarkXPress
    
    
    4Red Hat or Open Source
    
    JBoss Application Server
    
    
    4Roxio
    
    Easy CD & DVD Creator
    
    
    4Roxio
    
    Roxio
    
    
    4Sage Software
    
    FAS Asset Accounting
    
    
    4SanDisk
    
    U3Launcher
    
    
    4Scooter Software
    
    Beyond Compare
    
    
    4Sharebuilder Corp
    
    Sharebuilder (formerly Netstock)
    
    
    4Shareware/Freeware/Open Source
products
    
    ClickN Design 3D
    
    
    4Shareware/Freeware/Open Source
products
    
    CommandBurner
    
    
    4Shareware/Freeware/Open Source
products
    
    Core FTP LE
    
    
    4Shareware/Freeware/Open Source
products
    
    DeepBurner
    
    
    4Shareware/Freeware/Open Source
products
    
    DesignPro
    
    
    4Shareware/Freeware/Open Source
products
    
    EDGARLink
    
    
    4Shareware/Freeware/Open Source
products
    
    FileZilla
    
    
    4Shareware/Freeware/Open Source
products
    
    FileZilla Server
    
    
    4Shareware/Freeware/Open Source
products
    
    Hardcopy
    
    
    4Shareware/Freeware/Open Source
products
    
    Jxplorer
    
    
    4Shareware/Freeware/Open Source
products
    
    LeechFTP
    
    
    4Shareware/Freeware/Open Source
products
    
    MetaEdit
    
    
    4Shareware/Freeware/Open Source
products
    
    Mr. Snappy
    
    
    4Shareware/Freeware/Open Source
products
    
    MWSnap
    
    
    4




---



##### 



Supplier Name
    
    Product Name
    
    CategoryShareware/Freeware/Open Source
products
    
    NIOC Service
    
    
    4Shareware/Freeware/Open Source
products
    
    PDFCreator
    
    
    4Shareware/Freeware/Open Source
products
    
    PDFLib
    
    
    4Shareware/Freeware/Open Source
products
    
    PDF-Xchange
    
    
    4Shareware/Freeware/Open Source
products
    
    PrimoPDF
    
    
    4Shareware/Freeware/Open Source
products
    
    PrintCommander
    
    
    4Shareware/Freeware/Open Source
products
    
    PrintKey2000
    
    
    4Shareware/Freeware/Open Source
products
    
    PureEdge Viewer
    
    
    4Shareware/Freeware/Open Source
products
    
    SMART Board software
    
    
    4Shareware/Freeware/Open Source
products
    
    SmartFTP
    
    
    4Shareware/Freeware/Open Source
products
    
    SnagIt
    
    
    4Shareware/Freeware/Open Source
products
    
    SnapShot Express
    
    
    4Shareware/Freeware/Open Source
products
    
    Softerra LDAP Browser
    
    
    4Shareware/Freeware/Open Source
products
    
    SolidConverterPDF
    
    
    4Shareware/Freeware/Open Source
products
    
    Stuffit
    
    
    4Shareware/Freeware/Open Source
products
    
    Stylus Studio 2007 XML Enterprise Suite
    
    
    4Shareware/Freeware/Open Source
products
    
    Swift 3D
    
    
    4Shareware/Freeware/Open Source
products
    
    Symtrax  Compleo Explorer 3
    
    
    4Shareware/Freeware/Open Source
products
    
    Synthis Process Modeler
    
    
    4Shareware/Freeware/Open Source
products
    
    TIFFSurfer
    
    
    4Shareware/Freeware/Open Source
products
    
    Trillian
    
    
    4




---



##### 



Supplier Name
    
    Product Name
    
    CategoryShareware/Freeware/Open Source
products
    
    URL Assistant
    
    
    4Shareware/Freeware/Open Source
products
    
    VNC
    
    
    4Shareware/Freeware/Open Source
products
    
    Volo View Express
    
    
    4Shareware/Freeware/Open Source
products
    
    WinRAR archiver
    
    
    4Snap Surveys
    
    Snap!
    
    
    4Software995
    
    OmniFormat
    
    
    4Software995
    
    PDF995
    
    
    4Software995
    
    PDFEdit995
    
    
    4Sonic
    
    Sonic
    
    
    4SourceForge
    
    Source Offsite (Application Tool  Retained)
    
    
    4Sowedoo
    
    Easy PDF Converter Professional
    
    
    4Sun
    
    Java Runtime Environment
    
    
    4SunGard
    
    EAS (Application  Retained)
    
    
    4Sungard (formerly FDP)
    
    Pension Administration Recordkeeping Investment
System (PARIS)
    
    
    4SunGard Systems International
    
    CDS
    
    
    4Symetra
    
    entBaseServices
    
    
    4TechSmith Corporation
    
    Camtasia
    
    
    4Thales ATM GmbH
    
    GBAS
    
    
    4Thoughworks
    
    CruiseControl.NET
    
    
    4Trilogy Consulting Group
    
    Trilogy Claims Administrative Handbook
    
    
    4Tritech Software
    
    Premium Pro
    
    
    4Filmore
    
    Fillmore Application Framework
    
    
    4Filmore
    
    Fillmore BPI Wrapper
    
    
    4Insmark
    
    InsMark PDF Creator
    
    
    4Inapplicable
    
    Literature
    
    
    4Inapplicable
    
    Loan Mortgage Services
    
    
    4Inapplicable
    
    Loan Payment Estimate
    
    
    4Inapplicable
    
    QuickStaff
    
    
    4Tableau
    
    Tableau Desktop
    
    
    4DST
    
    TRAC 2000 PLAN (TRAC Desktop Plan)
    
    
    4Stoneriver
    
    Tracker
    
    
    4Stoneriver
    
    Unclaimed Property Reporting System
    
    
    4US Bank
    
    US Bank CD Viewer
    
    
    4Veritas
    
    Veritas RecordNow
    
    
    4WebEx
    
    WebEx
    
    
    4Winzip Computing (Corel)
    
    Winzip
    
    
    4




---



##### 



Supplier Name
    
    Product Name
    
    CategoryZBSoft
    
    Flash Saver Maker
    
    
    4ZBSoft
    
    Flash Video Exporter
    
    
    4IBM
    
    InfoPrint Manager
    
    
    4ACS
    
    MCP2
    
    
    1ACS
    
    WEBDE
    
    
    1SimpleSoftware
    
    TwainScan
    
    
    4SUN
    
    DocuSP
    
    
    4Aspose
    
    Aspose.Total.For.Net
    
    
    4Kofax
    
    Kofax Capture
    
    
    4ACS
    
    i-Star Portal
    
    
    5Symetra
    
    COP (Control Online Processing for IMS)
    
    
    6Symetra
    
    DATA SHARING FACILITY [app only  no data]
    
    
    6Symetra
    
    Utility Systems (UTY, LUT)
    
    
    6Symetra
    
    Automated Library Management (ALM)
    
    
    6Symetra
    
    Data Security System
    
    
    6Symetra
    
    Help System (Online IMS)
    
    
    6Symetra
    
    JCL Cross-Reference (ISPF A.JO)
    
    
    6Symetra
    
    Oncall Dialog (ISPF J.O)
    
    
    6Symetra
    
    RESTORE Dataset Dialog (ISPF D.R)
    
    
    6Symetra
    
    RUNBOOKS (ISPF J.R)
    
    
    6Symetra
    
    SFS (Screen Formatting Service)
    
    
    6Symetra
    
    TIME SHARING OPTION SUPPORT [logon procs]
    
    
    6Symetra
    
    TMS (Table Management System)
    
    
    6