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|  **REGISTRATION          STATEMENT PURSUANT TO SECTION 12 OF THE SECURITIES EXCHANGE ACT OF 1934** **OR****X** **ANNUAL          REPORT PURSUANT TO SECTION 13(a) OR 15(d) OF THE SECURITIES EXCHANGE          ACT OF 1934******
For          the fiscal year ended:
 **December        31, 2003** Commission        File Number:  **1-7274**
**Bell Canada***(Exact name of Registrant as specified in its charter)*

**Canada***(Jurisdiction of incorporation or organization)*

**4813***(Primary Standard Industrial Classification Code Number    (if applicable))*

**98-0181584***(I.R.S. Employer Identification Number (if applicable))*

**1000 rue de La Gauchetière    Ouest, Bureau 3700, Montreal, Quebec, Canada H3B 4Y7, (514) 397-7000***(Address and telephone number of Registrant’s principal executive    offices)*

**CT Corporation System,    111 Eighth Avenue, 13th Floor, New York, N.Y. 10011, (212) 894-8940***(Name, address (including zip code) and telephone number (including    area code)    of agents for service in the United States)*

Securities registered    pursuant to Section 12(b) of the Act:    **None**

Securities registered    pursuant to Section 12(g) of the Act:    **None**

Securities for which there    is a reporting obligation pursuant to Section 15(d) of the Act:**Title of each class    7**3/4**%    Debentures, Series EL, Due 2006    9.5% Debentures, Series ES, Due 2010**

For annual    reports, indicate by check mark the information filed with this Form
**X**Annual        information form**X**Audited          annual financial statements
Indicate    the number of outstanding shares of each of the issuer’s classes of capital    or common stock as of the close of the period covered by the annual report.
**At          December 31, 2003, 355,346,988 common shares and          44,000,000 Class A Preferred Shares were issued and outstanding**
 Indicate    by check mark whether the Registrant by filing the information contained in    this Form is also thereby furnishing the information to the Commission pursuant    to Rule 12g3-2(b) under the Securities Exchange Act of 1934 (the “Exchange    Act”). If “Yes” is marked, indicate the file number assigned    to the Registrant in connection with such Rule.
YES:
NO:
**X** 
Indicate    by check mark whether the Registrant (1) has filed all reports required to    be filed by Section 13 or 15(d) of the Exchange Act during the preceding 12    months (or for such shorter period that the Registrant was required to file    such reports) and (2) has been subject to such filing requirements for the    past 90 days:
YES:**X**NO: 
 

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**PRIOR    FILINGS MODIFIED AND SUPERSEDED**

        Bell    Canada’s Annual Report on Form 40-F for the year ended December 31, 2003,    at the time of filing with the U.S. Securities and Exchange Commission (the    “SEC” or “Commission”), modifies and supersedes all prior    documents filed pursuant to Sections 13, 14 and 15(d) of the Exchange Act    for purposes of any offers or sales of any securities after the date of such    filing pursuant to any registration statement or prospectus filed pursuant    to the Securities Act of 1933 which incorporates by reference such Annual    Report on Form 40-F. Other than Bell Canada’s Annual Information Form    for the year ended December 31, 2003 included herein (the “AIF”)    and Bell Canada’s annual audited consolidated financial statements and    related management’s discussion and analysis of financial condition and    results of operations specifically incorporated by reference herein, no other    information from the Exhibits is to be incorporated by reference in a registration    statement or prospectus filed pursuant to the Securities Act of 1933.

**ANNUAL    AUDITED CONSOLIDATED FINANCIAL STATEMENTS AND****MANAGEMENT’S DISCUSSION AND ANALYSIS**

**A.     Annual  Audited Consolidated Financial Statements**

        For  annual audited consolidated financial statements, including the auditors’  report with respect thereto, see pages 36 to 67 and part of page 36, respectively,  of the Bell Canada 2003 Financial Information attached hereto as Exhibit 99.1.

        The  above referenced auditors’ report is expressed in accordance with standards  of reporting generally accepted in Canada which do not require a reference to  changes in accounting principles in the auditors’ report when the changes  are properly accounted for and adequately disclosed in the financial statements.  In the United States, reporting standards for auditors require the addition  of an explanatory paragraph (following the opinion paragraph) when there are  changes in accounting principles or when there is a retroactive restatement  that have a material effect on the comparability of the financial statements,  such as the changes described in Note 1 to Bell Canada’s annual audited  consolidated financial statements.

**B.     Management’s  Discussion and Analysis**

        For  management’s discussion and analysis of financial condition and results  of operations, see pages 2 to 35 of the Bell Canada 2003 Financial Information  attached hereto as Exhibit 99.1.

**EVALUATION  OF DISCLOSURE CONTROLS AND PROCEDURES**

        As  of the end of the period covered by this Annual Report on Form 40-F, an evaluation  was carried out by Bell Canada’s management, under the supervision, and  with the participation, of Bell Canada’s Chief Executive Officer (the “CEO”)  and Chief Financial Officer (the “CFO”), of the effectiveness of Bell  Canada’s disclosure controls and procedures (as defined in Exchange Act  Rules 13a-15(e) and 15d-15(e)). Based on that evaluation, the CEO and CFO concluded  that such disclosure controls and procedures were adequate and effective and  designed to ensure that material information relating to Bell Canada and its  consolidated subsidiaries would be made known to them by others within those  entities.

**CHANGES  IN INTERNAL CONTROL OVER FINANCIAL REPORTING**

        During  the year ended December 31, 2003, there were no changes in Bell Canada’s  internal control over financial reporting that have materially affected, or  are reasonably likely to materially affect, Bell Canada’s internal control  over financial reporting.

**AUDIT  COMMITTEE FINANCIAL EXPERT**

        Bell  Canada's board of directors has determined that the Chairman of the audit committee,  Mr. T.C. O'Neill, qualifies as an "audit committee financial expert" and that  Mr. T.C. O'Neill is independent under the listing standards of the New York  Stock Exchange.

 

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**CODE OF  ETHICS**

        All  of Bell Canada’s employees, directors and officers must follow Bell Canada’s  Code of Business Conduct, which provides guidelines for ethical behaviour. This  Code of Business Conduct includes additional guidelines for Bell Canada’s  Chief Executive Officer, Chief Financial Officer, Controller and Treasurer.  Bell Canada will provide to any person without charge, upon request, a copy  of its Code of Business Conduct. Requests must be made in writing and sent to  the Corporate Secretary of Bell Canada at 1000, rue de La Gauchetière  Ouest, Suite 3700, Montréal, Québec H3B 4Y7.

**PRINCIPAL  ACCOUNTANT FEES AND SERVICES**

**Auditors’  fees**

        The  table below shows the fees that Deloitte & Touche LLP (“Deloitte &  Touche”), Bell Canada’s external auditors, billed Bell Canada and  its subsidiaries for various services in the past two years.
 **2003** 20021**(Can.      $ millions)**Audit      fees**6.6**5.6Audit-related      fees **0.8**6.8Tax fees**1.3**1.4Other fees**0.7**6.9        **Total****9.4**20.7
1     2002  numbers have been reclassified to reflect new SEC guidance issued in 2003 providing  enhanced clarification on the definitions of items included in audit, audit-related  and non-audit services categories.

*Audit  fees*        These fees include professional  services rendered by the external auditors for the review of the interim financial  statements, statutory audits of the annual financial statements, the review  of prospectuses, consultations about financial accounting and reporting standards  and other regulatory audits and filings.

*Audit-related  fees*        These fees include professional  services that reasonably relate to the above services, including non-statutory  audits and consultations about prospective financial accounting and reporting  standards. 

*Tax  fees*          These fees include professional  services for the attestation of compliance with our conflict of interest policy,  tax compliance, tax advice, tax planning and advisory services relating to the  preparation of corporate tax, capital tax and commodity tax returns.

*Other  fees*          These fees include professional  services rendered for:
 •
        completion of work commenced in 2002 and finalized in early 2003 on the        re-design of product introduction and new applications for account management;        and
 •        French translation of interim and annual financial statements and related        management’s discussion and analysis of financial condition and results        of operations, AIFs, prospectuses and other public documents.
        Since  January 1, 2003, Deloitte & Touche has not been engaged to perform any information  system design and implementation services (IS/IT) or other consulting services  for Bell Canada or its subsidiaries.

**Auditor  independence policy**

        BCE  Inc.‘s auditor independence policy is applicable to all its subsidiaries  including Bell Canada. The policy is a comprehensive policy governing all aspects  of Bell Canada’s relationship with the external auditors, including:

 

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 •
establishing          a process for determining whether various audit and other services provided          by the external auditors affect their independence; 
 •identifying          the services that the external auditors may and may not provide to Bell          Canada and its subsidiaries;  •pre-approving          all services to be provided by the external auditors of Bell Canada          and its subsidiaries; and •establishing          guidelines for engaging former employees of the external auditors. In        particular, the policy specifies that: •the          external auditors cannot be hired to provide any services falling within          the prohibited services category, such as bookkeeping, financial information          system design and implementation and legal services; •for          all audit or non-audit services falling within the permitted services          category (such as prospectus work, due diligence and non-statutory audits),          a request for approval must be submitted to the audit committee by the          Chief Financial Officer prior to engaging the auditors;  •specific          permitted services however are pre-approved quarterly by the audit committee          and consequently only require approval by the Chief Financial Officer          prior to engaging the external auditors; and •at          each regularly scheduled audit committee meeting, a consolidated summary          of all fees paid to the external auditors by service type is presented.          This summary includes a breakout of fees incurred within the pre-approved          amounts.
        In  2003, Bell Canada’s audit committee did not approve any audit-related,  tax or other services pursuant to paragraph (c)(7)(i)(C) of Rule 2-01 of Regulation  S-X.

**OFF-BALANCE  SHEET ARRANGEMENTS**

        Please  see the section entitled "Off-balance sheet arrangements" of Bell Canada's management's  discussion and  analysis of financial condition and results of operations (which is incorporated  by reference in Bell Canada’s AIF) and Notes 9 and 23, entitled “Accounts  Receivable” and “Guarantees” respectively, of Bell Canada’s  2003 annual audited consolidated financial statements, all contained in Bell  Canada’s 2003 Financial Information attached hereto as Exhibit 99.1, for  a discussion of off-balance sheet arrangements.

**TABULAR  DISCLOSURE OF CONTRACTUAL OBLIGATIONS**

        Please  see the section entitled “Contractual obligations” of Bell Canada’s  management’s discussion and analysis of financial condition and results  of operations (which is incorporated by reference in Bell Canada’s AIF),  contained in Bell Canada’s 2003 Financial Information attached hereto as  Exhibit 99.1, for a tabular disclosure and discussion of contractual obligations.

**IDENTIFICATION  OF THE AUDIT COMMITTEE**

        Bell  Canada has a separately-designated standing audit committee established in accordance  with section 3(a) (58) (A) of the Exchange Act. Bell Canada's audit committee  is comprised of four independent members: Mr. T.C. O'Neill (Chairman), Mr. T.E.  Kierans, Mrs. J. Maxwell and Mr. V.L. Young.

**UNDERTAKING**

        Bell  Canada undertakes to make available, in person or by telephone, representatives  to respond to inquiries made by the Commission staff, and to furnish promptly,  when requested to do so by the Commission staff, information relating to: the  securities in relation to which the obligation to file this Annual Report on  Form 40-F arises; or transactions in said securities.

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**WEB  SITE INFORMATION**

        Notwithstanding  any reference to BCE Inc.‘s and Bell Canada’s websites on the World  Wide Web in the AIF or in the documents attached as exhibits hereto, the information  contained in BCE Inc.‘s and Bell Canada’s websites or any other website  on the World Wide Web referred to in BCE Inc.‘s or Bell Canada’s website  is not a part of this Form 40-F and, therefore, is not filed with the Commission.

**STATEMENT  REGARDING FORWARD-LOOKING STATEMENTS**

        Bell  Canada has made in the documents filed as part of this Annual Report on Form  40-F, and from time to time may otherwise make, forward-looking statements and  related assumptions concerning its operations, economic performance and financial  matters. Bell Canada is under no duty to update any of these forward-looking  statements or related assumptions. Actual results or events could differ materially  from those set forth in, or implied by, the forward-looking statements and the  related assumptions due to a variety of factors. Reference is made to the section  entitled “About forward-looking statements” on page 3 of the AIF and  to the section entitled “Risks that could affect our business” on  pages 19 to 24 of the AIF for a discussion of certain of such factors. Reference  is also made to the various risk factors discussed throughout Bell Canada’s  management’s discussion and analysis of financial condition and results  of operations (which is incorporated by reference in Bell Canada’s AIF),  contained in Bell Canada’s 2003 Financial Information attached hereto as  Exhibit 99.1.

 

 

 

   
   
   
   
   
2003AnnualInformationForm
 

 

 

 

 

 

 

 

 

 

 

 

 

Bell Canada

 For the    year ended December 31, 2003    March 10, 2004

 

 

*Bell Canada*2003 Annual information form ***1***

What’sinside
**ABOUT      THIS ANNUAL INFORMATION FORM****2** Documents        incorporated by reference2Trademarks2         About        forward-looking statements3**ABOUT      BELL CANADA****3** 
Our        objectives and strategy
3 
Our        corporate structure
4         
Our        directors and officers
4 
Our        employees
7 
Our        securities
7 Our        dividend policy7**ABOUT      OUR BUSINESS****7** 
Products        and services
8 
Discontinued        operations
11 
Marketing        and distribution channels
11 
Networks
11 
Competition
11         
New        reporting structure
12 Protecting        the environment13        **BUSINESS      HIGHLIGHTS****13**
**THE        REGULATORY ENVIRONMENT WE OPERATE IN**
**16** 
Legislation        that governs our business
16         
Key        regulatory changes
17         Consultations18        **LEGAL      PROCEEDINGS WE ARE INVOLVED IN****19****RISKS      THAT COULD AFFECT OUR BUSINESS****19****SELECTED      FINANCIAL INFORMATION****24** 
Auditors
24 
Capital        expenditures
24 Financial        data25        **MANAGEMENT’S      DISCUSSION AND ANALYSIS****25****FOR      MORE INFORMATION****25****SCHEDULE        1 – DIRECTORS’ AND OFFICERS’ COMPENSATION****26**
 

 

 

 

***2***     2003  Annual information form    *Bell Canada*********
**ABOUT THIS ANNUAL INFORMATION FORM**

This annual  information form (AIF) contains important information that will help you make  informed decisions about investing in Bell Canada. It describes the company  and its operations, its prospects, risks and other factors that affect its business.
**In        this AIF, *we, us*and *our*mean Bell Canada, its subsidiaries        and joint ventures. *BCE Inc.*(BCE) is our ultimate parent company.        BCE owns indirectly 100% of Bell Canada.**
**All        dollar figures are in Canadian dollars, unless stated otherwise. For 2001        and 2002, our results and statistics exclude Aliant Inc. (Aliant) (except        for our 39% equity interest in the earnings of Aliant) and Bell ExpressVu        Limited Partnership (Bell ExpressVu). See *About our business*. The        information in this AIF is as of March 10, 2004, unless stated otherwise,        and except for information in documents incorporated by reference that        have a different date.********Documents incorporated byreference**The      document in the table below contains information that is incorporated by      reference into this AIF.DocumentWhere      it is incorporated in this AIF2003        Bell Canada Financial information – management’s        discussion and analysis,         pages 2 to 35*Management’s        discussion and analysis*,         page 25 
**Trademarks**
The      table below is a list of our trademarks that are referred to and used as      such in this AIF and their owners.OwnerTrademarkBell        CanadaRings        & head designBell Canada Enterprises        corporate logoBellBell WorldEspace BellSympaticoSympatico.caSympatico High Speed        EditionBell ExpressVu Limited      PartnershipExpressVuBell Mobility Inc.Mobile BrowserAny        other trademarks, or corporate, trade or domain names used in this AIF        are the property of their owners. We believe that our trademarks are very        important to our success. We take appropriate measures to protect our        intellectual property and to defend our trademarks. We also spend considerable        time and resources overseeing, registering and protecting our trademarks        and prosecuting those who infringe on them. We take great care not to        infringe on the intellectual property and trademarks of others.
 
 

*Bell Canada     *2003  Annual information form     ***3***
**About  forward-looking statements**A statement we make is forward  looking when it uses what we know today to make a statement about the future.     Forward-looking  statements may include words such as *anticipate, believe, could, expect,  goal, intend, may, objective, outlook, plan, seek, strive, target*and *will*.     Securities  laws encourage companies to disclose forward-looking information so that investors  can get a better understanding of the company’s future prospects and make  informed investment decisions.      This  AIF contains forward-looking statements about Bell Canada’s objectives,  strategies, financial condition, results of operations and businesses. These  statements are “forward-looking” because they are based on our current  expectations about the markets we operate in, and on various estimates and assumptions.  It is important to know that:•forward-looking      statements in this AIF describe our expectations on March 10, 2004.•our        actual results could be materially different from what we expect if known        or unknown risks affect our business, or if our estimates or assumptions        turn out to be inaccurate. As a result, we cannot guarantee that any forward-looking        statement will materialize.•forward-looking        statements do not take into account the effect that transactions or non-recurring        items announced or occurring after the statements are made may have on        our business. For example, they do not include the effect of sales of        assets, monetizations, mergers, acquisitions, other business combinations        or transactions, asset write-downs or other charges.•we        disclaim any intention and assume no obligation to update any forward-looking        statement even if new information becomes available, as a result of future        events or for any other reason.
       Risks that could cause our actual results to materially  differ from our current expectations are discussed throughout this AIF and,  in particular, in *Risks that could affect our business*.******ABOUT BELL  CANADA**

Bell Canada  is Canada’s leading provider of wireline and wireless communications services,  Internet access, data services and Direct-to-Home (DTH) satellite television  services to residential and business customers.      In  2003, we had consolidated operating revenues of $16.7 billion. We had total  assets of $28.2 billion and approximately 51,400 employees at December 31, 2003.       Bell  Canada was incorporated in 1880 by a Special Act of the Parliament of Canada  and was continued under the *Canada Business Corporations Act*on April  21, 1982. It is currently governed by a Certificate and Articles of Amalgamation  dated April 1, 2003. Bell Canada may also be legally designated as The Bell  Telephone Company of Canada or La Compagnie de Téléphone Bell  du Canada.      Our  registered office is at 1050, côte du Beaver Hall, Suite 1600, Montréal,  Québec H2Z 1S4. Our principal executive offices are at 1000, rue de La  Gauchetière Ouest, Suite 3700, Montréal, Québec H3B 4Y7.

**Our objectives  and strategy**The telecommunications industry  is currently going through a major transformation as it evolves from multiple  service-specific networks to Internet Protocol (IP)-based integrated communications  networks. These will facilitate the introduction of innovative new applications  and opportunities for our customers.      Businesses  will benefit from our ability to integrate all of their communications needs  while we lay out an evolution plan that will result in greater flexibility and  cost savings for our customers. Consumers will discover the advantages of a  Broadband Home where leading-edge voice, video and data services are provided  simply through one company and one brand: Bell Canada.      Our  overall objective is to take a leadership position in setting the standard in  IP for the industry and for our customers.      That  begins with a three-year plan to:•move      all of Bell Canada’s core traffic to a national IP-based network•offer        a full range of IP services to 90% of Bell Canada’s customers.
     IP-based  communications will allow us to further enhance our revenue growth profile and  realize on our promise of simplicity for customers by offering new value-added  features, faster and simpler delivery and greater self-service capabilities.  It will also provide Bell Canada with significant opportunities to reduce costs  in the future.      Our  strategy is to set the standard for innovation, simplicity and service, and  efficiency leveraging the opportunities created by IP-based communications.
*Innovation*– Bell Canada intends to bring together the broadest set of platforms  by:
•expanding      its next-generation network to increase bandwidth and value-added services•offering        new voice-over-IP (VoIP) based products•expanding        its digital video service offerings through very high-speed digital subscriber        line (VDSL) and IP television (IPTV).
*Simplicity  and service*– We plan to simplify the customer experience by offering  simpler products and solutions, and by making it easier to deal with us. This  includes:
•value-added        bundles of services•speech-activated        assistance•unified        customer channels and one-stop service•faster        response and improved service.
*Efficiency*– We intend to build on our success as a streamlined and responsive  provider of services through:
•increased        productivity•fewer        networks and related operating support systems•financial        discipline.
    Our  goal is to expand Bell Canada’s consumer segment by providing the Broadband  Home and offering our customers the advantages of “one-company, one brand  and one point of contact.” Next-generation services will provide growth  opportunities and will include video services, new information management tools  that are being developed with Microsoft Corporation (Microsoft), VoIP and wireless  solutions.

 

 

***4***     2003  Annual information form     *Bell Canada*
    Our  goal for Bell Canada’s small and medium-sized business (SMB) customers  is to increase our market share by becoming our customers’ technology advisor  with new VoIP and wireless fidelity (Wi-Fi) services, added security and firewall  capabilities, new mobile and business information tools and storage capacity.    Our  goal for Bell Canada’s large enterprise customers is to move from providing  connectivity to offering value-added services on an IP network, including security,  network management, wireless data and simplified customer channels.**Our corporate structure**We are an indirect wholly-owned  subsidiary of BCE. You will find more information about BCE on its website at  www.bce.ca.    Our  principal subsidiaries are:•Aliant•Bell        Mobility Inc. (Bell Mobility)•Bell      ExpressVu.
    These  subsidiaries are incorporated under the *Canada Business Corporations Act*.    We  beneficially own all of the securities issued by Bell Mobility. We own 53.5%  of the common shares issued by Aliant and 52% of the partnership interest of  Bell ExpressVu.    We  have other subsidiaries, but they have been omitted because each represents  10% or less of our total consolidated assets and 10% or less of our total consolidated  operating revenues. These other subsidiaries together represented 20% or less  of our total consolidated assets and 20% or less of our total consolidated operating  revenues at December 31, 2003.**Our directors and officers**  On March 10, 2004, Bell Canada’s directors and officers as a group did  not beneficially own, directly or indirectly, or exercise control or direction  over, any class of voting securities of Bell Canada or its subsidiaries, except  for approximately 0.002% or 2,200 of Aliant’s common shares (of which 1,500  were owned directly or indirectly by Mr. Victor L. Young) and approximately  0.01% or 9,029 units of the Bell Nordiq Income Fund.      See *Schedule 1 – Directors’ and officers’  compensation*for information about how directors and officers are compensated.
**Directors**  The table below lists Bell Canada’s directors, where they lived and their  current principal occupation on March10, 2004.***Directors****Name      and municipality of residence**Date      elected or      appointed to the board**Current      principal occupation*André        Bérard, *Montréal, Québec*January        2003Corporate        Director since March 2004Ronald        A. Brenneman, *Calgary, Alberta*November        2003President        and Chief Executive Officer and a director, Petro-Canada (petroleum company),        since January 2000Richard        J. Currie, *Toronto, Ontario*May        2002Chairman        of the board, BCE and Bell Canada, since April 2002Anthony        S. Fell, *Toronto, Ontario*January        2003Chairman        of the board, RBC Dominion Securities Limited (investment bank), since        December 1999Donna        Soble Kaufman, *Toronto, Ontario*January        2003Lawyer        and Corporate Director since 1997Thomas        E. Kierans, *Toronto, Ontario*January        2003Chairman        of the board, Canadian Institute for Advanced Research (conducts basic        research programs in the social and natural sciences), since September        1999Brian        M. Levitt, *Montréal, Québec*January        2003Co-Chair,        Osler, Hoskin & Harcourt LLP (law firm), since January 2001Judith        Maxwell, *Ottawa, Ontario*December        2000 President,        Canadian Policy Research Networks Inc. (non-profit organization conducting        research on work, family, health, social policy and public involvement),        since 1995John        H. McArthur, *Wayland, Massachusetts*January        2003Dean        Emeritus, Harvard University Graduate School of Business Administration,        since 1995Thomas        C. O’Neill, *Don Mills, Ontario*January        2003Chartered        Accountant and Corporate Director since October 2002Michael        J. Sabia, *Montréal, Québec*July        2000President        and Chief Executive Officer (since April 2002) and a director, BCE, and        Chief Executive Officer (since May 2002) and a director, Bell CanadaPaul        M. Tellier, *Montréal, Québec*March        1996President        and Chief Executive Officer (since January 2003) and a director, Bombardier        Inc. (manufacturer of business jets, regional aircraft and rail transportation        equipment)Victor        L. Young, *St. John’s, Newfoundland**and Labrador*January        2003Corporate        Director since May 2001
 

 

*Bell Canada     *2003  Annual information form     ***5***
***Past  occupation***  Under Bell Canada’s by-laws, each director holds office until the next  annual shareholder meeting or until his or her successor is elected. All of  Bell Canada’s directors have held the positions listed in the table on  the previous page or other executive positions with the same or associated firms  or organizations during the past five years or more, except for the people listed  in the table below. 
**Committees  of the board**The table below lists the  committees of our board of directors and their members. As a public company,  we are required by law to have an audit committee. 
***Committees      of the board****Committee**Members*AuditT.C.      O’Neill (Chairman)      T.E. Kierans      J. Maxwell      V.L. YoungCorporate      governanceR.J. Currie      (Chairman)      D. Soble Kaufman      T.E. Kierans      J.H. McArthurManagement      resources           and compensation P.M. Tellier      (Chairman)      R.A. Brenneman      A.S. Fell      B.M. Levitt      J.H. McArthur      V.L. YoungPension      fundA. Bérard      A.S. Fell      D. Soble Kaufman      B.M. Levitt      J. Maxwell
 ***Past        occupation****Director**Past        occupation*Mr.        A. Bérard•Chairman        of the board of National Bank of Canada (chartered bank) from March 2002        to March 2004•Chairman        of the board and Chief Executive Officer of National Bank of Canada from        1990 to March 2002 and a director of National Bank of Canada from 1985        to March 2004Mr.        R.A. Brenneman•Before        January 2000, General Manager – Corporate Planning of Exxon Corporation        (petroleum company)Mr.        R.J. Currie•President        of George Weston Limited (food distribution, retail and production) from        1996 to May 2002 and a director from 1975 to May 2002 •President        of Loblaw Companies Limited (grocery chain) from 1976 to January 2001        and a director from 1973 to May 2001Mr.        A.S. Fell•Chairman        of the board and Chief Executive Officer of RBC Dominion Securities Limited        from 1992 to December 1999Mr.        T.E. Kierans•Chairman        of the board of Moore Corporation Limited (management and distribution        of print and digital information) from 1977 to March 2001•Chairman        of the board of Petro-Canada from 1996 to January 2000•President        and Chief Executive Officer of the C.D. Howe Institute (independent, non-profit        economic and social policy research institution) from 1989 to September        1999Mr.        B.M. Levitt•President        and Chief Executive Officer of Imasco Limited (consumer products and services        company) from 1995 to February 2000Mr.        T.C. O’Neill•Chief        Executive Officer of PricewaterhouseCoopers Consulting (provider of management        consulting and technology services) from January 2002 to May 2002 and        then Chairman of the board from May 2002 to October 2002•Chief        Operating Officer of PricewaterhouseCoopers LLP global organization (professional        services firm in accounting, auditing, taxation and financial advisory)        from July 2000 to January 2002•Chief        Executive Officer of PricewaterhouseCoopers LLP (accounting firm) in Canada        from 1998 to July 2000Mr.        M.J. Sabia•Before        October 1999, Executive Vice-President and Chief Financial Officer of        Canadian National Railway Company (transportation company)Mr.        P.M. Tellier•President,        Chief Executive Officer and a Director of Canadian National Railway Company        from 1992 to December 2002 Mr.        V.L. Young•Chairman        of the board and Chief Executive Officer of Fishery Products International        Limited (frozen seafood products company) from 1984 to May 2001
 

 

***6     ***2003  Annual information form     *Bell Canada*
**Officers**The table below lists BellCanada’s officers, where they lived and the office that they held at BellCanada on March 10, 2004.
***Past  occupation***  All of our officers have held their present positions or other executive positions  with Bell Canada or one or more of our subsidiaries or affiliated companies  during the past five years or more, except for:
•Mr.        Sabia who was Executive Vice-President and Chief Financial Officer of        Canadian National Railway Company (transportation company) before October        1999•Mrs.        Caty who was Vice-President and Corporate Secretary of National Bank of        Canada before March 2003•Mr.        Daniel who was Senior Vice-President of Canadian International Development        Agency (CIDA) (industrial co-operation program that provides financial        support to Canadian firms) before October 2003•Mr.        Discenza who was Senior Vice-President – National Operations before        August 2000 and Vice-President Network Services of AT&T Canada Inc.        (communications company) before August 2000•Mr.        Hall who was consultant partner with McKinsey & Company (management        consulting firm) before May 2003•Mr.        Houle who was Senior Vice-President, Corporate Human Resources of Alcan        Inc. (packaging and aluminum company) before June 2001•Mr.        Krstajic who was Senior Vice-President, Sales and Marketing of Rogers        Cablesystems Limited (cable company) before July 2003•Mr.        Odendaal who was a senior executive at British Sky Broadcasting Limited        (digital television company and broadcaster of sports, movies, entertainment        and news) before March 2004•Mr.        Pichette who was principal partner with McKinsey & Company before        January 2001•Mrs.        Sheriff who held various positions with Ameritech Corporation (communications        company), including Director – Corporate Marketing and Branding,        before June 1999•Mr.        Skinner who was a Senior Audit Manager of PricewaterhouseCoopers LLP before        March 1999***Officers****Name**Municipality        of residence**Office      held at Bell Canada*Michael      J. SabiaMontréal,      QuébecChief Executive      OfficerJ.        Trevor AndersonGloucester,      OntarioSenior        Vice-President – TechnologyPierre        J. BlouinCandiac,      Québec Group        President – Consumer MarketsMichael        T. Boychuk  Montréal,      QuébecSenior        Vice-President and Treasurer Charlotte        Burke Mississauga,      OntarioSenior        Vice-President – Consumer Internet ServicesLinda        Caty Longueuil,      Québec Corporate        SecretaryIsabelle        Courville Montréal,      QuébecPresident        – Enterprise MarketsPeter        Daniel Ottawa,      Ontario Executive        Vice-President – Communications and Marketing ServicesRenato        J. Discenza Mississauga,      OntarioSenior        Vice-President – Carrier Services Group Josée        GouletMontréal,      QuébecChief        Marketing Services OfficerJohn        HallToronto,      OntarioSenior        Vice-President – Planning and Marketing EnterpriseLeo        W. HouleMontréal,      QuébecChief        Talent OfficerSalvatore        IaconoOttawa,      OntarioSenior      Vice-PresidentAlek        KrstajicToronto,      OntarioChief        Marketing Officer – Consumer MarketsEllen        M. MalcolmsonEtobicoke,      OntarioSenior        Vice-President – OperationsKelly        L. McDougaldToronto,      OntarioSenior        Vice-President – Enterprise Customers, OntarioTimothy        E. McGeeToronto,      OntarioPresident        – Bell ExpressVuRobert      T. MoseyOakville,      OntarioExecutive      Vice-PresidentMichael      A. NeumanNorth York,      OntarioPresident      – Bell Mobility and Bell Distribution Inc.Robert      Odendaal Toronto,      OntarioPresident      – Bell Canada Video GroupPatrick      Pichette St-Lazare,      QuébecExecutive      Vice-PresidentBarry W.      Pickford Toronto,      OntarioSenior      Vice-President – TaxationEugene      RomanMississauga,      OntarioGroup President      – Systems and TechnologyPierre      ShedleurMontréal,      QuébecSenior      Vice-President – Enterprise Sales & Public Sector, Québec      Karen H.      Sheriff Toronto,      OntarioPresident      – Small and Medium Business Markets Stephen      P. Skinner Montréal,      QuébecSenior      Vice-President – Finance David A.      Southwell Oakville,      OntarioGroup President      – Operations Ida Teoli      Montréal,      QuébecOffice      of the CEO Martine      Turcotte  Montréal,      QuébecChief Legal      OfficerSiim A.      Vanaselja Montréal,      QuébecChief Financial      Officer Stephen      G. Wetmore Mississauga,      Ontario Group President      – National Markets
 

 

*Bell  Canada     *2003 Annual information  form     ***7***
**Our employees**Approximately 53%of our employees are represented by unions and are covered by collective agreements.The following material collective agreements have expired:•the        collective agreement between Bell Canada and the Communications, Energy        and Paperworkers Union of Canada (CEP), representing approximately 7,000        craft and services employees•the        collective agreements between Aliant Telecom Inc. (Aliant Telecom), a        subsidiary of Aliant, and its employees, representing approximately 4,200        employees•the      collective agreement between Connexim, Limited Partnership and its employees,      representing approximately 100 employees. 
    The  collective agreements between Entourage Technology Solutions Inc. and the CEP,  representing approximately 2,000 technicians in Ontario and Québec, will  expire on September 30, 2004.**Our securities****Where we are listed**  Our common shares and all series of our debentures, except for Series EB debentures,  are not listed on any stock exchange or similar market for securities.      Our Series EB debentures are listed on the Luxembourg  Stock Exchange.      Our Series 15, 17 and 19 preferred shares are listed  on The Toronto Stock Exchange (TSX).

**Voting  securities**  As of the date of this document, 355,346,988 of Bell Canada’s common shares  were issued and outstanding, all of which are held by Bell Canada Holdings Inc.  (BCH). BCE owns 100% of BCH.      Only holders of Bell Canada’s common shares are  entitled to receive notice of, attend, and vote at, any meeting of shareholders.  Each common share is entitled to one vote on each ballot taken at any meeting  of shareholders.

**Our  dividend policy**Bell Canada’s dividend policy is to allow for a sustained growth in  dividends to our common shareholder, based on the expected sustained growth  in net earnings applicable to common shares and free cash flow, while maintaining  an appropriate capital structure.**ABOUT OUR BUSINESS**

This section  describes each of our businesses, its products and services, marketing and distribution  channels, and competitors.       Bell Canada is Canada’s leading provider of wireline  and wireless communications services, Internet access, data services and DTH  satellite television services to residential and business customers.      Before December 31, 2002, we had a 39% equity investment  in Aliant and accounted for it using the equity method. Effective December 31,  2002, BCE transferred its 14% interest in Aliant at carrying value to us in  exchange for common shares of Bell Canada. This was done to simplify the structure  of BCE’s holdings. As a result, we now own a 53.5% interest in Aliant.  We started consolidating the net assets of Aliant in our consolidated balance  sheet as of December 31, 2002. We started consolidating the results of operations  of Aliant as of January 1, 2003. As a result, our 2002 results of operations  exclude the consolidation of Aliant (except for our 39% equity interest in the  earnings of Aliant).      In December 2002, we and BCE completed a corporate reorganization.  This resulted in the transfer of our directories business and BCE’s agreement  to contribute Bell ExpressVu, a $498 million note receivable from BCH and cash  to BCE Holdings GP, a partnership held 52% by us and 48% by BCE.      At the end of December 2002, BCE transferred its 100%  investment in Bell ExpressVu at carrying value to the partnership in exchange  for units in the partnership. The partnership then distributed the net proceeds  from the sale of the directories business to its partners. A net distribution  of $1.1 billion was made to BCE, which was partly used to help
The      table below shows the number of employees in our group.*Number        of employees at December 31***2003**20022001Bell      Canada**30,117**30,156        30,523Bell Mobility      **3,677**3,3172,798Aliant      **8,913**10,089        –Bell ExpressVu      **1,488**1,440–Other**7,174**        9,256 10,403        Total**51,369**54,25843,724
  The table below shows the number of customer connections for each of our connectivity  services.
***Connectivity      service****Number        of connections (in millions) at December 31***2003**20022001Local        telephone**13.1**11.611.8Cellular,      personal communications services (PCS) and paging**4.9**4.03.6High-speed      Internet access**1.5**1.00.7Dial-up      Internet access**0.9**0.80.8DTH satellite      television**1.4**––Digital      equivalent access lines(1) **3.9**3.73.7Total25.721.120.6(1)      Calculated by converting low-capacity data lines to the equivalent number      of voice-grade access lines.
 

 

***8     ***2003  Annual information form     *Bell Canada*
finance  the repurchase of SBC Communications Inc.‘s (SBC) remaining indirect interest  in Bell Canada.      We started consolidating the net assets of Bell ExpressVu  in our consolidated balance sheet as of December 31, 2002. We started consolidating  the results of operations of Bell ExpressVu as of January 1, 2003. As a result,  our 2002 results of operations exclude the consolidation of Bell ExpressVu.    We  operate mainly as the incumbent telephone company in:•Ontario        and Québec, through Bell Canada, Télébec, Limited        Partnership (Télébec) and Northern Telephone Limited Partnership        (Northern Telephone)•Atlantic        Canada, through Aliant•Canada’s      northern territories, through Northwestel Inc. (Northwestel).
    We  also operate as a  competitive local exchange carrier (CLEC) in Alberta and British Columbia through  Bell West Inc. (Bell West).      At December 31, 2003, Bell Canada owned:
•63%        of Télébec and Northern Telephone. The Bell Nordiq Income        Fund owned the remaining 37%.•53.5%        of Aliant. The remaining 46.5% was publicly held.•100%      of Northwestel•60%      of Bell West. The remaining 40% was held by Manitoba Telecom Services Inc.      (MTS).
    MTS  is publicly traded. Bell Canada owns 22% of MTS. See *Business highlights  – Key acquisitions and dispositions*for recent developments with MTS.  **Products and services**

We offer  a full range of communications products and services to residential and business  customers. This allows us to make effective use of our position in our principal  markets and our relationships with customers to cross-sell value-added and new  services to existing customers.      The table below shows the percentage of operating revenues  that each line of business contributed to our total operating revenues for the  years ended December 31, 2003, 2002 and 2001. Some of these revenues vary slightly  by season. For example, terminal equipment sales to business customers have  historically tended to be higher in the fourth quarter. Wireless and DTH satellite  television equipment sales have also tended to be higher in the fourth quarter  because of increased consumer spending during the holiday season. These seasonal  effects were less pronounced in 2003.

**Local  and access services**  We operate an extensive local access network that provides local telephone services  to business and residential customers.      Local telephone service is the main source of local  and access revenues. Other sources of local and access revenues include:
***Communications      products and services***
*Percentage of          operating revenues for the year ended December 31*
**2003**20022001Local      and access**36**3840Long distance**15**15        16Wireless**15**13        11Data**23**24        22DTH satellite      television**5**–        –Other**6**10        11Total**100**100        100***Local      and access services****For        the year ended December 31***2003**20022001Local      and access revenues (in $ millions)**6,105**5,5065,731NAS (1)(2) (in thousands) Residential**8,511**7,6477,695 Business**4,540**3,9864,074TotalNAS**13,051**11,633        11,769Estimated      in-territory percentage of wireline NAS Residential (Ontario      and Québec)**96.9%**97.9%99.0% Business (Ontario and      Québec)**90.4%**        91.3%91.9%(1)      Approximate number of lines in service.(2) At December 31.***Long      distance services****For        the year ended December 31***2003**20022001Long      distance revenues (in $ millions)**2,487**2,2662,328Conversation      minutes (in millions)**19,132**15,368        14,704Average      long distance revenue per minute (in cents)**12**13        14Estimated      in-territory percentage of traditional wireline long distance revenues Residential      (Ontario and Québec) **70%**70%        69% Business (Ontario and      Québec)**52%**52%        53%
 

*Bell Canada     *2003  Annual information form     ***9*******
•value-added        services, such as call display, call waiting        and voice mail •services      provided to competitors accessing our local network•connections      to and from our local telephone service customers for competing long distance      companies•subsidies      from the National Contribution Fund to support local service in high-cost      areas.
    Rates  for local telephone and value-added services in our incumbent territories are  subject to price cap regulation by the Canadian Radiotelevision and Telecommunications  Commission (CRTC).       The table on the previous page is a summary of local  and access services revenues, number of network access services (NAS) and the  estimated in-territory percentage of wireline NAS. 

**Long  distance services**  We supply long distance voice services to business and residential customers.  We also receive settlement payments from other carriers for completing their  customers’ long distance calls in our territory.       Prices for long distance services have been declining  since this market was opened to competition. The rate of decline, however, has  eased over the past several years. Price decreases have generally led to increased  volume in conversation minutes.       The table on the previous page is a summary of our long  distance services and shows our revenues, number of conversation minutes and  estimated in-territory percentage of traditional wireline long distance revenues.

**Wireless  services**  We offer a full range of wireless communications services to business and residential  customers, including cellular, PCS and paging. PCS customers can get wireless  access to the Internet through our Mobile Browser service or send text messages.  We also provide value-added services, such as call display and voice mail, and  roaming services with other wireless service providers. Customers can choose  to pay for their cellular and PCS services through a monthly rate plan (post-paid)  or in advance (prepaid).       The wireless division of each of our incumbent telephone  companies provides wireless communications in its home territory, except for  Bell Mobility, which provides these services in Alberta and British Columbia,  in addition to its home territory of Ontario and Québec.       In 2003, we continued to expand the reach of our high-speed  wireless network, which allows customers to send data at speeds of up to 86  kilobits per second (kbps), five times faster than what was previously available.  By the end of 2003, our high-speed wireless network covered:
***Wireless      services****For        the year ended December 31***2003**20022001 Wireless      revenues (in $ millions)**2,526**1,9161,589 Cellular      and PCS net activations (in thousands) Prepaid**101**(3)        210  Post-paid**413**389391 Total activations**514**386        601 Cellular      and PCS subscribers (1)  (in thousands) Prepaid**1,059**901904  Post-paid**3,353**2,4672,078 Total cellular      and PCS subscribers**4,412**        3,368 2,982 Average      revenue per unit (cellular and PCS) ($/month)**48** 47        46 Prepaid**12** 1213 Post-paid**60** 6161Usage per      subscriber (cellular and PCS) (minutes/month)**228** 202180Churn rate      (2)  (cellular and PCS) (average per month)**1.4****%**1.5%1.5%Paging      subscribers (1)  (in thousands) **524**586657Estimated      national revenue market share (3) **33.2****%**32.9%31.6%(1)      At December 31.(2) The rate at which existing subscribers cancel their services      is called churn.(3) Includes Aliant.***Data      services****For        the year ended December 31***2003** 2002 2001 Data      revenues (in $ millions) **3,791** 3,458         3,182 Internet      subscribers (in thousands)  DSL high-speed      (1)**1,482** 1,014 689  Dial-up (2)**869** 766         825 Total Internet      subscribers **2,351**1,780        1,514Digital      equivalent access lines (3) (in thousands) (Bell Canada only)      **3,867**3,683        3,713Estimated      in-territory share of high-speed consumer Internet market (Ontario and Québec)      **42.8****%**42.2%41.7%(1)        High-speed Internet subscribers include consumer, business and wholesale        subscribers at December 31. (2) Dial-up subscribers include consumer and business subscribers        at December 31. (3) Digital equivalent access lines are calculated by converting        lower capacity data lines (DS-3 and lower) to the equivalent number of        voice grade access lines at December 31.

 

  
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***10    ***2003  Annual information form    *Bell Canada*
•
        95% of the population in Ontario and Québec, which is the same        as our analogue coverage in these regions 
•        60% of the population in Atlantic Canada•        Calgary, Edmonton and Vancouver in Western Canada. 
    The  table on the previous page is a summary of our wireless revenues and other statistics. |
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