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###### Department of Health and Human Services

###### Health Care Financing Administration 

          - [Document Identifier: HCFA-10029] 

# AGENCY:

Health Care Financing Administration, HHS. 

In compliance with the requirement of section 3506(c)(2)(A) of the Paperwork Reduction Act of 1995, the Health Care Financing Administration (HCFA), Department of Health and Human Services, is publishing the following summary of proposed collections for public comment. Interested persons are invited to send comments regarding this burden estimate or any other aspect of this collection of information, including any of the following subjects: (1) The necessity and utility of the proposed information collection for the proper performance of the agency's functions; (2) the accuracy of the estimated burden; (3) ways to enhance the quality, utility, and clarity of the information to be collected; and (4) the use of automated collection techniques or other forms of information technology to minimize the information collection burden. 

*Type of Information Collection Request:*                         New collection;                         *Title of Information Collection:*                         Medicare Program Integrity Customer Service Project;                         *Form No.:*                         HCFA-10029 (OMB# 0938-NEW);                         *Use:*                         Medicare's Integrity Program seeks to improve customer service provided to beneficiaries and providers. The study's purpose is to identify baseline satisfaction with Program Integrity efforts, to prioritize improvement areas, and to identify potential service delivery changes that can be implemented by HCFA or its contractors. Respondents include beneficiaries whose billing questions were transferred to Fraud, and providers who have been through enrollment, medical review, or cost report audit;                         *Frequency:*                         Annually;                         *Affected Public:*                         Individuals or households, Business or other for-profit, Not-for-profit institutions;                         *Number of Respondents:*                         5,250;                         *Total Annual Responses:*                         5,250;                         *Total Annual Hours:*                         782. To obtain copies of the supporting statement and any related forms for the proposed paperwork collections referenced above, access HCFA's Web Site address at http://www.hcfa.gov/​regs/​prdact95.htm, or E-mail your request, including your address, phone number, OMB number, and HCFA document identifier, to                               ( print page 23946)    Paperwork@hcfa.gov, or call the Reports Clearance Office on (410) 786-1326. Written comments and recommendations for the proposed information collections must be mailed within 30 days of this notice directly to the OMB desk officer: OMB Human Resources and Housing Branch, Attention: Allison Eydt, New Executive Office Building, Room 10235, Washington, D.C. 20503.                     

Dated: April 23, 2001. 

John P. Burke III, 

HCFA Reports Clearance Officer, HCFA Office of Information Services, Security and Standards Group, Division of HCFA Enterprise Standards.

[FR Doc. 01-11738 Filed 5-9-01; 8:45 am] 

BILLING CODE 4120-03-P