The Individual Augmentee (IA) Joint Report Getting the Message to IA Sailors and CIACs 

A Joint Report for IA Sailors and CIACs Navigating the IA Continuum

3nd Edition, 4rd Quarter FY2018

 

 

IA Sailors and Command IA Coordinators (CIAC), The IA Joint Report, 3nd Edition is a coordinated and collaborated newsletter with input from U.S. Fleet 

Forces (USFF), Commander Navy Installations Command (CNIC), Commander Naval Reserve Forces 

Command (CNRFC), and Expeditionary Readiness Combat Center (ECRC) to communicate important 

messages relevant to IA Sailors’ deployments and those who support them throughout the IA continuum. Topics 

highlighted in this edition include:

• Early NOSC check-in for POV travel to ECRC (CONUS based billets)

• Government travel charge card (GTCC) SmartPay 2 to SmartPay 3 transition

• New ECRC processing video: “Stepping Up”

• Courtesy NOSC mobilization/demobilization procedures 

• ECRC uniform issue 

• Top 10 designators/rates mobilized in 2017

• What to expect at ECRC forward Qatar during return track

• CNRFC Returning Warrior Workshop (RWW) video

Policy Updates – USFF/CRNFC

All existing GTCC cards to expire on November 29, 2018 (GTCC SmartPay 2 Card transition to 

SmartPay 3 Card) – The existing General Service Administration (GSA) SmartPay 2 (SP2) master contract 

ends on 29 November 2018. A new SmartPay 3 (SP3) master contract was awarded to Citibank and will begin 

on 30 November 2018.

Read more.

 

Early NOSC check-in for POV travel to ECRC processing (CONUS IA Billets) – IA sailors ordered to 

CONUS ultimate UICs are authorized to check into their NOSCs earlier than the date on their orders to permit 

POV driving time in accordance with the JTR.

Read more.

Mobilization – USFF/ECRC

ECRC processing video – ECRC has created a video to familiarize sailors with the ECRC IA support process. 

Please visit the link below to view “Stepping Up.” The video is narrated by ECRC’s own, CAPT Matthew 

Jackson, Commanding Officer.

Courtesy mobilization/demobilization NOSC processing – IAs may apply for courtesy mobilizations or 

demobilizations through a NOSC that they are not assigned. Often in a courtesy mobilization/demobilization 

request, the courtesy NOSC is closer to the IA's home of record. The process for a courtesy mob/demob 

request is reviewed and approved by Navy Personnel Command (PERS-461). The request process and 

required information are as follows:

Read more.

Mobilized? What to expect for uniform issue – After reporting to Expeditionary Combat Readiness Center 

(ECRC) in Norfolk, VA you will be issued the following uniform items: three pairs of Navy Working Uniform 

(NWU) type III, two pairs of tan or coyote boots, one parka with coyote fleece liner and one pair of Gortex 

pants.

Read more.
The IA Joint Report, 3nd Edition, 4rd Quarter FY2018 Page 2 

Top 10 designators/rates mobilized in 2017 – “What is my chance of being mobilized?” is a question we 

consistently answer for Reservists.

Read more.

Re-Deployment –ECRC 

What to expect at RSOI I-stop ECRC Forward Qatar during return track – About 90 days prior to 

detachment, Sailors should be receiving their demob orders. The FWD CENT staff will reach out around the 

same time to communicate the anticipated redeployment timeline to include Warrior Transition Program (WTP)

start date.

Read more.

CNRFC Returning Warrior Workshop (RWW) – The Returning Warrior Workshop is available to Reserve 

Component (RC) and Active Component (AC) Sailors who served as individual augmentees. Here, they learn 

how to overcome the struggles that come from the dramatic transition from combat life to civilian life.

Please click on this link to see a recent RWW – Miami, FL. 

Fleet & Family Services – CNIC

Deployment support for IA families/emotional ups and downs of deployment – The deployment support 

program strengthens commands, Sailors and their families by ensuring readiness and preparedness to meet 

the challenges posed by increased operating tempo (OPTEMPO), ongoing deployments and Individual 

Augmentee assignments. Equally important, it addresses the need for family and community resiliency with 

access to relevant prevention and enrichment programs to get to and stay in operational stress control (OSC) 

mission-ready green.

Read more. 

Feedback – USFF 

Your suggestions for improving the IA process and/or the CIAC program are greatly appreciated. Please send 

any feedback to USFF IA Sailor Support, usff.ia.fct@navy.mil. 

Information You Need to Know! • Navy IA website

• ECRC website

• CNIC website

• CNRFC N35 SharePoint Page

• CNIC Family Connection – March 2018 (and archived versions)

• FY2018 Returning Warrior Workshop (RWW) Schedule

• Deployment Health Assessment (DHA) website

• Navy IA Hall of Honor & In Memoriam

• Navy IA Mobile Apps

• Emergency Numbers: 

• ECRC 24/7 Family Hotline: 1-877-364-4302

• American Red Cross: 1-866-438-4636

• Military OneSource: 1-800-342-9647

 

 

 
The IA Joint Report, 3nd Edition, 4rd Quarter FY2018 Page 3 

Policy Updates/Reminders – USFF/CNRFC

All existing GTCC cards to expire on November 29, 2018 (GTCC SmartPay 2 Card transition to 

SmartPay 3 Card) –The Department of Defense (DoD) Government Travel Charge Card (GTCC) program 

provides travelers with an effective, convenient, and commercially-available method to pay for all authorized 

travel expenses as required by Public Law 105-264.

The existing GSA SmartPay 2 (SP2) master contract ends on 29 November 2018. A new SmartPay 3 (SP3) 

master contract was awarded to Citibank and will begin on 30 November 2018. 

To ensure timely receipt of the new SP3 charge card, all card holders are required to verify, and if needed, 

update their mailing addresses online (to include forward deployed address if member is boots on ground) or 

by phone using the contact information provided on the back of the current GTCC. All card holders are 

required to keep both cards until 30 November 2018.

Card holders will utilize their SP2 card until 29 November and then use the new SP3 card from 30 November 

and beyond. Be on the lookout for your new SP3 card in the mail and inform your unit Agency Program 

Coordinator (APC) of receipt.

How to Update Contact Information in CitiManager®

1. Navigate to CitiManager and login with your existing credentials. 

2. From the homepage, click on the card icon on the left-hand menu.

3. From the Card Details screen, click Card Maintenance on the right-hand menu. If you’re prompted to select 

your Country and Language, select from the drop-down menus and click Proceed.

4. Update your contact details and click Submit.

Early NOSC check-in for POV travel to ECRC processing (CONUS IA Billets) – According to the Defense
The IA Joint Report, 3nd Edition, 4rd Quarter FY2018 Page 4 

Travel Management Office (DTMO), service members in a TDY status (which IAs are considered) are given one 

day of authorized travel for every 400 miles of travel distance while utilizing a personally operated vehicle (POV). 

The distance between authorized points of travel is calculated using the Defense Table of Official Distances 

(DTOD):

Pertinent factors in calculating authorized travel time (in days):

• Official distance between ordered locations (total distance).

• Use one day of travel for every 400 miles (divide total distance by 400).

• Any excess miles remaining (equaling more than one mile) authorizes one additional day.

• If the total distance is 400 miles or less, one day of travel is authorized.

Pre-mobilization planning considerations for IAs, their CIACs/NOSCs:

• Check your orders to see POV authorization verbiage. Example:

• IAs should run a TRIPS report for a safe driving plan and contact their NOSC to coordinate an early 

check-in.

• IAs should keep in mind that the ECRC check-in date is firm and should complete a NOSC check-in early 

enough to allow for a safe driving plan to report to ECRC on time as ordered.

• An order modification is not required for the execution of the above procedure. IAs should ensure that 

their orders are stamped accurately during the early NOSC check-in for proper pay and travel claims 

reimbursement.

• Any questions should be referred to the U.S. Fleet Forces Assessments and Policy branch (LT John 

Dinh, 757-836-2381; john.dinh@navy.mil).

Mobilization – USFF/ECRC/CNRFC 

Courtesy mobilization/demobilization NOSC processing – IAs may apply for courtesy mobilizations or 

demobilizations through a NOSC that they are not assigned. Often in a courtesy mobilization/demobilization 

request, the courtesy NOSC is closer to the IAs home of record. Navy Personnel Command (PERS-461)

reviews requests on a case by case basis. Requests will not be approved solely for the convenience of the IA. 

The request process and required information are as follows:

• Complete the "NPC PERS-461 COURTESY -- MOBILIZATION/DEMOBILIZATION -- REQUEST" Form.

• The request requires the concurrence of the reservist, losing Navy reserve activity (NRA)/Navy 

operational support center (NOSC), and gaining NRA/NOSC.

• The reservist is responsible for providing justification in the form of proof of cost benefit (advantageous 

to the government) and proof of residence to PERS-461.
The IA Joint Report, 3nd Edition, 4rd Quarter FY2018 Page 5 

• All requests must be submitted and approved 30 days prior to the event date.

• If the member receives an approval for a courtesy mobilization and desires a courtesy demobilization, a 

separate request is required.

• If approved, an order modification will be released via message traffic (and BOL); if disapproved, the 

parent NRA/NOSC mobilization coordinator will be notified.

• Please contact PERS-461, Noble Eagle Sailor Advocacy (NESA) at nesa@navy.mil for a request form 

and to submit your completed request. 

Mobilized? What to expect for uniform issue (if your billet is authorized for type IIIs) – After reporting to 

ECRC in Norfolk, VA you will be issued the following uniform items: three pairs of NWU type III, two pairs of 

tan or coyote boots, one parka with coyote fleece liner and one pair of Gortex pants. You will also receive tshirts, belt, blousing straps, coyote fleece cap, helmet cover, flash hoods, ID holder and PT belt. Certain 

combatant commander (CCDR) locations require a different camouflage uniform. This uniform is referred to as 

the Army operational camouflage pattern (OCPs) and will also be issued at ECRC if dictated per the Noble 

Eagle Number on your orders. During your time in Norfolk you will also be fitted for and issued a gas mask if 

dictated by your ultimate duty location. 

The goal of the ECRC supply department is to get you exactly what you need prior to departing for your next 

intermediate stop (I-stop). After ECRC, most training tracks take you through Navy individual augmentee 

combat training (NIACT) in Fort Jackson, SC where you are issued the remainder of your chemical, biological, 

radiological (CBR) gear as well as any applicable personal gear issue (PGI). 

If you live near a Navy Exchange, or if there is an opportunity at the NOSC to try on NWU type IIIs; knowing 

your size can expedite the ECRC fitting process. Regardless, while at ECRC, you will be sized and afforded 

the opportunity to switch out anything that does not fit correctly. All uniforms issued at ECRC come with 

personalized nametapes, rank and one warfare designation. A seamstress will be present to swap your 

nametapes, rank and a warfare designator if required. 

It is recommended you accept all uniforms provided by ECRC. If you do not, your items may not arrive in time 

and may have to be mailed to your next I- stop or forward location. Better to be issued all the items and then 

return anything you do not want back to inventory. By the fall of 2018, the ECRC fitting and issue process will 

take place in a newly remodeled warehouse located in the historic Dayton Hall on Naval Station Norfolk thus 

further improving your experience with the N4 Staff.

Reserve uniform policy – NWU type III
The IA Joint Report, 3nd Edition, 4rd Quarter FY2018 Page 6 

NWU type III previously was referred to as a combat uniform and issued as organizational clothing to 

expeditionary or deploying units. Per NAVADMIN 214/17, on 01 October 2019, all Sailors will begin wearing 

the NWU type III. As the NWU type III transitions from organizational clothing, enlisted Sailors will receive

compensation for uniform expenses. Enlisted, E6 and below, receive their initial NWU type IIIs through NOSC 

supply departments. Chief Petty Officers receive an allowance for their initial outfit. Officers do not receive 

compensation since they receive a one-time uniform allotment at commissioning. However, mobilized officers 

will still receive NWU type III (and OCPs if applicable) from ECRC. In the future, this may change as further 

guidance is promulgated from the uniform matters office (UMO) but for now the aforementioned applies.

The initial outfit from a NOSC is; NWU type III (two sets), belt, t-shirts, cover, parka and Gortex trouser. In 

addition, enlisted can expect to see the new Navy fitness suit provided as a one-time initial issue. You will not 

be issued things you already have from your type I uniform; for instance, black boots/black belt/black fleece. 

At this time, black boots and black fleece are the standard unless the tan or coyote color is authorized by a 

CCDR. Other items you can wear are the black navy watch cap and black mock turtle neck. You are allowed 

to carry a black umbrella and black backpack. Command ball caps are authorized with commanding officer 

approval. Details are in NAVADMIN 247/12.

Commissioned reserve units are not issued uniforms, gas masks or PGI at ECRC as these units receive their 

gear at other I-stops. In these units, commanding officers are required to replace uniforms deemed 

unserviceable/unwearable as a result of performing official duties. This will be similar to the previous policy, 

with the exception - since NWU type III are no longer organization clothing, you will not be issued NWU type III 

at check in of a commissioned unit. 

If you are mobilizing and have questions about uniforms, contact the CDO listed on your orders.

Top 10 designators/rates mobilized in 2017 – “What is my chance of being mobilized?” is a question
The IA Joint Report, 3nd Edition, 4rd Quarter FY2018 Page 7 

we consistently answer for reservists. The below table demonstrates the top 10 officer designators and enlisted

ratings that mobilized in calendar year 2017. This data is consistent with historical demand data 

dating back to 2001.

 

 

 

 

 

 

 

 

Re-Deployment – ECRC 

What to expect at RSOI I-stop ECRC forward Qatar during return track – About 90 days prior to detachment, 

Sailors should receive their demobilization orders. The ECRC FWD staff will reach out around the same time to 

communicate the anticipated redeployment timeline to include Warrior Transition Program (WTP) start date.

Any requested changes from the anticipated timeline need to be communicated to ECRC FWD no later than 60 

days out from the scheduled end of mission date. This allows ECRC FWD the opportunity to coordinate any 

changes with WTP in Sembach.

At this same time, Sailors should be working on their detachment of individual fitness reports and evaluations. 

Submit drafts to ECRC FWD for courtesy reviews no later than 60 days out from anticipated departure.

Several weeks prior to your scheduled redeployment and attendance at WTP, the ECRC FWD operations team 

will contact each redeploying Sailor to communicate and confirm a validated unit line number (ULN)/seat 

reservation for your military air/commercial air flight from your deployed location (for all those not already 

assigned to Qatar). A ULN is a reservation on the aircraft that will get you from Bagram, Kandahar, Kuwait, or 

UAE to Al Udeid. The initial reservation is made for a three-day window that ensures arrival to Al Udeid by 

Wednesday of your redeployment week. Flight specifics will be communicated to you just several days prior to 

your scheduled flight. 

Al Udeid transient berthing is open bay. You will need to bring at least one lock with you to secure your gear. If 

you are transiting through Bagram, check your demobilization orders. The orders should indicate at least four

bags being authorized. As it stands right now, you will be able to check four bags and your weapon if you have 

your weapon memo from NIACT. Baggage policy is being strictly enforced in Bagram and any excess baggage 

beyond the four bags will need to be shipped prior to leaving Bagram. 

Pack all turn-in equipment in separate bags from your personal gear. This will expedite movement and make 

the transitions during the phases of redeployment easier to navigate. Your 72-hour bag should have your original 

orders, demob orders, ORDMODs, and necessary paperwork for travel claims, awards, fitness reports, and 

evals. 

You are expected to bring all admin paperwork and orders to the re-deployer brief, typically held at 1300 on each 

Wednesday. Proper uniform is required to be worn during the brief. Specific time and location of the brief will be 

Designator Mobilized Rating Mobilized

1 1835 128 1 MA 296

2 1115 112 2 LS 185

3 3105 85 3 IS 173

4 1315 68 4 HM 156

5 5105 45 5 IT 120

6 1125 44 6 BU 110

7 1325 41 7 YN 99

8 1655 29 8 CE 89

9 1815 23 9 UT 69

10 2905 23 10 CM 64
The IA Joint Report, 3nd Edition, 4rd Quarter FY2018 Page 8 

communicated upon pickup from the passenger terminal at Al Udeid. Following the redeployment and outprocessing brief, you will be taken to the passenger terminal to check-in for the rotator headed to WTP.

Front 

Fleet & Family Services – CNIC

Deployment support – The deployment support program strengthens commands, Sailors and their families by 

ensuring readiness and preparedness to meet the challenges posed by increased OPTEMPO, ongoing 

deployments and IA assignments. Equally important, it addresses the need for family and community resiliency 

with access to relevant prevention and enrichment programs to get to and stay in OSC mission-ready green. 

The Navy’s OSC program has been integrated into all fleet and family support program (FFSP) trainings and 

briefs to heighten command awareness regarding reintegration challenges. This model normalizes stress 

responses by and provides commands, Sailors, and family members the tools necessary to assist returning 

warriors with the reintegration process.

IA Sailor, Spouse and Family Member Support

• The individual deployment support (IDS) program provides support, information and referral services to 

IA Sailors and their families through outreach calls and discussion groups. 

• The Navy Family Accountability and Assessment System (NFAAS) IDS module is a standardized Navy 

database for fleet and family support center (FFSC) individual deployment support specialists (IDSS) to 

provide outreach by contacting designated IA family members on a monthly basis throughout the 

deployment cycle. 

• IDSS proactively support IAs and their families throughout the deployment cycle and for a minimum of 

180-day post deployment. 

• The Family Connection Newsletter for families of deployed Sailors provides current resources and 

information. Produced monthly, the electronic publication is disseminated via fleet & family support 

program (FFSP) website, email, Facebook, ombudsman registry, FFSC, as well as links on NFAAS and 

IA websites. Emergency preparedness and crisis response is provided by FFSC staff.

• The IA Family Handbook, available via the FFSP website, addresses deployment preparation, support 

resources and reintegration. 

Pre-Deployment and During Deployment
The IA Joint Report, 3nd Edition, 4rd Quarter FY2018 Page 9 

• Pre-deployment focuses on the months before a deployment begins; the practical, the emotional and

the effects on families and helping them adjust. FFSC offer pre-deployment support briefs including: 

pre-deployment preparation for singles/couples, financial planning for deployment, parent child predeployment brief, deployment planning for kids, and communication during deployment. 

• Family readiness group (FRG) leadership training is available at FFSC. The FRG handbook and related 

resources are available via the FFSP website.

 

Post-Deployment and Reintegration Support

• FFSC - Work and family life (WFL) program areas (i.e., homecoming/reintegration, life skills education, 

personal financial management, and clinical counseling). 

o Homecoming/reintegration programs assist families in renegotiating roles and responsibilities, 

communicating with children and maintaining resiliency and balance. Programs include: 

reintegration strong Navy couples workshop and family and friends homecoming program.

o Life skills education provides methodology to communicate interact and problem-solve for 

positive change for parenting, stress, anger and conflict management and communication skills 

to assist families to get to and stay in (OSC) mission-ready green.

o Personal financial management educates families in gaining financial stability. 

Technology-Based Deployment Support

• FFSP offers deployment support via web-based resources such as the FFSP webpage, Facebook, 

Twitter, ombudsman registry and the NFAAS.

The emotional ups and downs of deployment

Sailors have been deploying and their loved ones have awaited their return over the centuries, but that doesn’t 

mean deployments are easy. It’s not just daily life that you must handle on your own, but the roller coaster of 

emotions with which you have to deal.

Much research has been done to understand the common feelings Sailors and their families experience when 

separated from each other due to a military assignment. You may experience similar feelings or your reactions 

may be very different. There is no such thing as a “right” or “wrong” feeling. If you find your feelings are 

hindering your daily activities do, don’t hesitate to contact your Fleet and Family Support Center, a chaplain, 

medical or Military OneSource for assistance.

Typical reactions include the following:

• Anticipation of Loss

Anticipating loss occurs before deployment. It’s a time of tension and confusing emotions. You may be 

angry and resentful of the hours required to get ready for departure. You may or may not talk about 

your fears and concerns. Service members feel guilty that they are leaving their families. Family 

members may feel abandoned. Arguments and bickering are common. Although irritating, it can be a 

way for you to distance emotionally in preparation for the separation.

• Detachment and Withdrawal

The day or two before deployment can be difficult. You stop sharing thoughts and feelings with others. 

This is a natural response as separation is imminent. Although physically together, you are separating 

emotionally. This can be especially difficult if it is seen as rejection rather than as a reaction to trying 

circumstances. Often non-deploying spouses think, “If you have to go, go.” And Sailors think, “Let’s get 

on with it!”

• Emotional Disorganization

Once the deployment begins you may feel an initial sense of relief followed by guilt. You may feel 
The IA Joint Report, 3nd Edition, 4rd Quarter FY2018 Page 10 

disorganized, depressed, or restless. Old routines have been disrupted and new ones not yet 

established. Give yourself a few weeks, and you’ll begin to feel more in control.

• Recovery

At some point during the deployment, new routines are established. You feel more comfortable with the 

reorganization of roles and responsibilities. New sources of support and a new sense of independence 

and freedom are developed.

Visit the FFSP for IAs and the closest FFSC near you for more information. 

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