U.S. FLEET FORCES EEO CENTER OF EXCELLENCE

Norfolk Naval Shipyard

McKeever Street, Building 15

2

nd Floor, Room 218

Portsmouth, VA 23709

EEO HOTLINE: (757) 396-7888

INDIVIDUAL DISCRIMINATION COMPLAINT PROCESS

An employee, former employee, or applicant for employment who feel they have been discriminated against because of Race, Color,

Religion, Sex, National Origin, Age (40 years of age & over), Physical or Mental disability, Genetic Information, Gender Stereotyping, 

Pregnancy or Reprisal for Prior EEO involvement may file a complaint by contacting an EEO counselor within 45 calendar days

following the alleged discriminatory act. Once an informal/formal complaint has begun, the complaint can be resolved at any stage of 

the process. All days are calendar days.

INDIVIDUAL HAS 45 CALENDER DAYS

FROM INCIDENT TO CONTACT EEO COUNSELOR

EEO COUNSELOR

30 DAYS

TO FACT-FIND & ATTEMPT RESOLUTION

ADR

90 DAYS

TO ATTEMPT RESOLUTION

RESOLVED NOT RESOLVED

EEO COUNSELOR ISSUES

NOTICE OF FINAL INTERVIEW

RESOLVED

INDIVIDUAL HAS 15 DAYS

FROM RECEIPT OF FINAL INTERVIEW TO FILE

A FORMAL COMPLAINT

EEO OFFICER ACCEPTS/DISMISSES

CLAIMS *

ACCEPTED CLAIMS DISMISSED CLAIMS

INVESTIGATION CONDUCTED INTO ACCEPTED 

CLAIM(S) WITHIN 180 DAYS

INDIVIDUAL HAS 30 DAYS FROM RECEIPT OF

INVESTIGATIVE FILE

TO REQUEST A HEARING

INDIVIDUAL MAY FILE CIVIL

ACTION 180 DAYS AFTER 

FILING

FORMAL COMPLAINT IF

NO FINAL ACTION

PARTIAL 

DISMISSALS

ENTIRE COMPLAINT 

DISMISSED

NO HEARING HEARING

IF HEARING ON 

ACCEPTED CLAIMS, 

DISMISSED ISSUES 

REVIEWABLE BY AJ

IF NO HEARING, 

DISMISSED CLAIMS 

REVIEWABLE BY 

SECNAV

EEOC ADMINISTRATIVE JUDGE (AJ)

CONDUCTS HEARING & ISSUES

DECISION WITHIN 180 DAYS

IMPLEMENT

SECNAV ISSUES FINAL ORDER W

ITHIN 40 DAYS. ORDER STATES IF

AGENCY WILL IMPLEMENT AJ

DECISION NOT IMPLEMENT

INDIVIDUAL MAY 

APPEAL WITHIN

30 DAYSOR

FILE A CIVIL 

ACTION WITHIN

90 DAYS

INDIVIDUAL MAY APPEAL AJ

DECISION & AGENCY ORDER

WITHIN30 DAYS

SECNAV APPEALS 

AJ’S DECISION

WITHIN 40 DAYS

APPEAL

CIVIL 

ACTION

SECNAV ISSUES FINAL 

DECISION/ACTION

WITHIN 60 DAYS

INDIVIDUAL MAY 

APPEAL WITHIN 30

DAYS OR FILE A 

CIVIL ACTION

WITHIN 90 DAYS

EEOC OFOISSUES 

DECISION ON 

APPEALED ISSUES

CIVIL

ACTION APPEAL

INDIVIDUAL MAY FILE 

CIVIL ACTION WITHIN

90 DAYS

COMPLAINT FORW

ARDED TO FEDERAL 

DISTRICT

COURT

THE FLOW CHART ABOVE ILLUSTRATES THE COMPLAINT PROCESS. HOWEVER, IT DOES NOT COVER ALL THE NECESSARY DETAILS. FOR THESE DETAILS

CONSULT THE EQUAL EMPLOYMENT OPPORTUNITY COMMISSION (EEOC) OR NAVY DIRECTIVES. ALL TIMES REFERRED TOIN THE FLOW HART REPRESENT

CALENDAR DAYS. CLASS ACTION COMPLAINTS REQUIRE A DIFFERENT PROCESS. THE CORRECT PROCEDURE CAN BEFOUND IN 29CFR 1614 SUBPART B. 

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT THE EEO DEPARTMENT:

 TELEPHONE - (757) 396-7888 MAILING ADDRESS - DIRECTOR, EEO CENTER OF EXCELLENCE, CODE N1EEO

 NNSY, McKeever Street, BUILDING 15, 2

nd Floor, Room 218, Portsmouth, VA 23709

*INDIVIDUALS MAY ADD SIMULAR OR RELATED CLAIMS TO THEIR FORMAL COMPLAINT ANY TIME PRIOR TO THE CONCLUSION OF THE

INVESTIGATION; OR AMENDMENTS CAN BE PURSUED VIA MOTION TO THE ADMINISTRATIVE JUDGE IF A HEARING HAS BEEN REQUESTED.