Exhibit 10.52


AMENDMENT NO. 1 REGARDING

UNBUNDLED NETWORK ELEMENTS


          Verizon
New England Inc., d/b/a Verizon New Hampshire (“Verizon”), a New York
corporation with offices at 185 Franklin Street, Boston, MA 02110, and RNK,
Inc, d/b/a RNK Telecom, a Massachusetts corporation with offices at 333 Elm
Street, Dedham, MA 02026 (“RNK”), enter into this Amendment No.1 regarding
Verizon’s offering of Unbundled Network Elements, dated as of August 30, 2001
(this “Amendment No.1”) (each of Verizon and RNK being referred to individually
as a “Party” and collectively as the “Parties”). 


          WHEREAS,
RNK has previously adopted certain terms of the Interconnection Agreement
between Verizon and Level 3 Communications, LLC (“Level 3”) pursuant to Section
252(i) of the Telecommunications Act of 1996 (the “Act”), and adopted certain
terms of the Interconnection Agreement between Verizon New England Inc., d/b/a
Verizon Rhode Island and Cox Communications d/b/a Cox Rhode Island Telecomm
pursuant to paragraph 32 of the BA/GTE Merger Conditions (“Merger Conditions”),
released by the FCC on June 16, 2000 in CC Docket No. 98-184 (the adopted terms
of the Level 3 and Cox agreements shall be referred to collectively as the
“Terms”);


          WHEREAS,
the Parties desire to amend the Terms as set forth herein to supplement the
Terms with terms and conditions to govern access to Verizon’s Network Elements
on an unbundled basis; 


          NOW,
THEREFORE, in consideration of the mutual promises set forth herein, and for
other good and valuable consideration, the receipt and sufficiency of which are
hereby acknowledged, the Parties hereby agree as follows: 


          1.
Amendment No.1 to the Terms. The Parties agree that the terms and
conditions set forth in Attachment 1 and the rates in Exhibit A, attached
hereto and made a part of this Amendment, shall govern access to Verizon’s
Network Elements on an unbundled basis. 


          2.
Conflict between this Amendment No.1 and the Terms. This
Amendment No.1 shall be deemed to revise the terms and provisions of the Terms
to the extent necessary to give effect to the terms and provisions of this
Amendment No.1. In the event of a conflict between the terms and provisions of
this Amendment No.1 and the terms and provisions of the Terms, this Amendment
No.1 shall govern, provided, however, that the fact that a term or provision
appears in this Amendment No.1 but not in the Terms, or in the Terms but not in
this Amendment No.1, shall not be interpreted as, or deemed grounds for
finding, a conflict for purposes of this Section 2. 


          3.
Counterparts. This Amendment No.1 may be executed in one or more
counterparts, each of which when so executed and delivered shall be an original
and all of which together shall constitute one and the same instrument. 


          4.
Captions. The Parties acknowledge that the captions in this
Amendment No.1 have been inserted solely for convenience of reference and in no
way define or limit the scope or substance of any term or provision of this
Amendment No.1. 


          5.
Scope of Amendment No. 1. This Amendment No.1 shall amend,
modify and revise the Terms only to the extent set forth expressly in Section 1 of this Amendment No.1, and,
except to the extent set forth in Section
1 of this Amendment No.1, the terms and provisions of the Terms shall
remain in full force and effect after the date first set forth above. 


1 





          IN
WITNESS WHEREOF, the Parties have executed this Amendment No.1 as of the year
and date first written above. 


	
  

 	
  

 
	
 RNK, INC.,

 	
 VERIZON NEW ENGLAND INC., 

 
	
      D/B/A RNK TELECOM

 	
      D/B/A VERIZON NEW HAMPSHIRE

 
	
  

 	
  

 
	
 By: /s/ Richard N. Koch

 	
      By:
 /s/ Jeffrey A. Masoner

 
	
 Richard N. Koch

 	
      Jeffrey
 A. Masoner 

 
	
 President

 	
      Vice
 President – Interconnection Services Policy and Planning

 


2 





Attachment 1— Unbundled Network Elements


11.0 UNBUNDLED ACCESS


Subject to the
conditions set forth in Section 11.7 below, Verizon shall provide to RNK, in
accordance with this Amendment No.1 (including, but not limited to, Verizon’s
applicable Tariffs) and the requirements of Applicable Law, access to Verizon’s
Network Elements on an unbundled basis and in Combinations as set forth in
Section 11.12; provided, however, that notwithstanding any other provision of
this Amendment No.1, Verizon shall be obligated to provide unbundled Network
Elements (UNEs) and Combinations to RNK only to the extent required by
Applicable Law and thus may decline to provide UNEs or Combination to RNK to
the extent that provision of such UNEs or Combination are not required by
Applicable Law. 


          11.1
Verizon’s Provision of Network Elements 


          Subject
to the conditions set forth in Section 11.7, Verizon shall provide RNK access
to the following: 


                    11.1.1
Loops, as set forth in Section 11.2; 


                    11.1.2
The Network Interface Device, as set forth in Section 11.3; 


                    11.1.3
Switching Capability, as set forth in Section 11.4; 


                    11.1.4
Interoffice Transmission Facilities, as set forth in Section 11.5


                    11.1.5
Signaling Links and Call-Related Databases, as set forth in the Terms;


                    11.1.6
Operations Support Systems, as set forth in Section 11.6; and 


                    11.1.7
other Network Elements in accordance with Section 11.8 below. 


                    11.2
Loop Transmission Types 


          Subject
to the conditions set forth in Section 11.7, Verizon shall allow RNK to access
Loops unbundled from local switching and local transport as required by Applicable
Law, in accordance with the terms and conditions set forth in this Section
11.2. The available Loop types are as set forth below: 


                    11.2.1
“2 Wire Analog Voice Grade Loop” or “Analog 2W” provides an effective 2-wire
channel with 2-wire interfaces at each end that is suitable for the transport
of analog Voice Grade (nominal 300 to 3000 Hz) signals and loop-start
signaling. This Loop type is more fully described in Verizon TR-72565, as
revised from time-to-time. If “Customer-Specified Signaling” is requested, the
Loop will operate with one of the following signaling types that may be
specified when the Loop is ordered: loop-start, ground-start,
loop-reverse-battery, and no signaling. Customer specified signaling is more
fully described in Verizon TR-72570, as revised from time-to-time. 


                    11.2.2
“4-Wire Analog Voice Grade Loop” or “Analog 4W” provides an effective 4-wire
channel with 4-wire interfaces at each end that is suitable for the transport
of analog Voice Grade (nominal 300 to 3000 Hz) signals. This Loop type will
operate with one of the following signaling types that may be specified when
the service is ordered: loop-start, ground-start, loop-reverse-battery, duplex,
and no signaling. This Loop type is more fully described in Verizon TR-72570,
as revised from time-to-time. 


3 






                    11.2.3
“2-Wire ISDN Digital Grade Loop” or “BRI ISDN” provides a channel with 2-wire
interfaces at each end that is suitable for the transport of 160 kbps digital
services using the ISDN 2B1Q line code as described in ANSI T1.601-1998 and
Verizon TR 72575 (, as TR 72575 is revised from time-to-time). In some cases
loop extension equipment may be necessary to bring the line loss within
acceptable levels pursuant to ANSI T1.601-1998 and Verizon TR 72575. Verizon
will provide loop extension equipment only upon request. A separate charge will
apply for loop extension equipment as set forth in Exhibit A. 


                    11.2.4
“2-Wire ADSL-Compatible Loop” or “ADSL 2W” provides a channel with 2-wire
interfaces at each end that is suitable for the transport of digital signals up
to 8 Mbps toward the Customer and up to 1 Mbps from the Customer.
ADSL-Compatible Loops will be available only where existing copper facilities are
available and can meet applicable specifications. Verizon will not build new
copper facilities. The upstream and downstream ADSL power spectral density
masks and dc line power limits in Verizon TR 72575, Issue 2, as revised from
time-to-time, must be met. 


                    11.2.5
“2-Wire HDSL-Compatible Loop” or “HDSL 2W” consists of a single 2-wire
non-loaded, twisted copper pair that meets the carrier serving area design
criteria. The HDSL power spectral density mask and dc line power limits referenced
in Verizon TR 72575, Issue 2, as revised from time-to-time, must be met. 2-wire
HDSL-compatible local loops will be provided only where existing facilities are
available and can meet applicable specifications. Verizon will not build new
copper facilities. The 2-wire HDSL-compatible loop is only available in Verizon
service areas. RNK may order a GTE Designed Digital Loop to provide similar
capability in the GTE service area. 


                    11.2.6.1
4-Wire HDSL-Compatible Loop or HDSL 4W consists of two 2-wire, non-loaded,
twisted copper pairs that meet the carrier serving area design criteria. The
HDSL power spectral density mask and dc line power limits referenced in Verizon
TR 72575, Issue 3 must be met. 4-Wire HDSL-compatible local Loops will be provided
only where existing facilities are available and can meet applicable
specifications. Verizon will not build new copper facilities. 


                    11.2.6.2
“2-Wire IDSL-Compatible Metallic Loop” consists of a single 2-wire non-loaded,
twisted copper pair that meets revised resistance design criteria. This UNE
loop, is intended to be used with very-low band symmetric DSL systems that meet
the Class 1 signal power limits and other criteria in the draft T1E1.4 loop
spectrum management standard (T1E1.4/2000-002R3) and are not compatible with
2B1Q 160 kbps ISDN transport systems. The actual data rate achieved depends
upon the performance of CLEC-provided modems with the electrical
characteristics associated with the loop. This loop cannot be provided via
UDLC. IDLC-compatible local loops will be provided only where facilities are
available and can meet applicable specifications. Verizon will not build new
copper facilities. 


                    11.2.6.3
“2-Wire SDSL-Compatible Loop”, is intended to be used with low band symmetric
DSL systems that meet the Class 2 signal power limits and other criteria in the
draft T1E1.4 loop spectrum management standard (T1E1.4/2000-002R3). This UNE
loop consists of a single 2-wire non-loaded, twisted copper pair that meets
Class 2 length limit in T1E1.4/2000-002R3. The data rate achieved depends on
the performance of the CLEC-provided modems with the electrical characteristics
associated with the loop. SDSL-compatible local loops will be provided only
where facilities are available and can meet applicable specifications. Verizon
will not build new copper facilities.


                    11.2.7
“4-Wire 56 kbps Loop” is a 4-wire Loop that provides a transmission path that
is suitable for the transport of digital data at a synchronous rate of 56 kbps
in opposite directions on such Loop simultaneously. A 4-Wire 56 kbps Loop
consists of two pairs of non-loaded copper wires with no intermediate
electronics or it consists of universal digital loop carrier with 56 kbps DDS
dataport transport capability. Verizon shall provide 4-Wire 56 kbps Loops to
RNK in accordance with, and subject to, the technical specifications set forth
in Verizon Technical Reference TR72575, Issue 3, as such issue may be revised
from time to time. 


4 






                    11.2.8.1
“4-Wire DS-1-compatible Loop” (Digital Grade Loop) provides a channel with
4-wire interfaces at each end. Each 4-wire channel is suitable for the transport
of 1.544 Mbps digital signals simultaneously in both directions using PCM line
code. DS-1-compatible Loops will be available only where existing facilities
can meet the specifications in ANSI T1.403 and Verizon TR 72575 (as TR 72575 is
revised from time-to-time).


                    11.2.8.2
“DS-3 Loops” will support the transmission of isochronous bipolar serial data
at a rate of 44.736 Mbps or the equivalent of 28 DS-1 channels. The DS-3 Loop
includes the electronics necessary to provide the DS-3 transmission rate. A
DS-3 Loop will only be provided where the electronics are at the requested
installation date currently available for the requested loop. Verizon will not
install new electronics. DS-3 specifications are referenced in Verizon’s
TR72575 as revised from time to time). 


                    11.2.9
“Digital Designed Loops” are comprised of designed loops that meet specific RNK
requirements for metallic loops over 18k ft. or for conditioning of ADSL, HDSL,
SDSL, IDSL or BRI ISDN (Premium) Loops. “Digital Designed Loops” may include
requests for: 


                    A)
a 2W Digital Designed Metallic with a total loop length of 18k to 30k ft.,
unloaded, with the option to remove bridged tap; 


                    B)
a 2W ADSL Loop of 12k to 18k ft. with an option to remove bridged tap;


                    C)
a 2W ADSL Loop of less than 12k ft. with an option to remove bridged tap;


                    D)
a 2W HDSL Loop of less than 12k ft. with an option to remove bridged tap:


                    E)
a 4W HDSL Loop of less than 12k ft with an option to remove bridged tap; 


                    F)
a 2W Digital Designed Metallic Loop with Verizon-placed ISDN loop extension
electronics; 


                    G)
a 2W SDSL Loop with an option to remove bridged tap; 


                    H)
a 2W IDSL Loop of less than 18k ft. with an option to remove bridged tap; and 


                              11.2.9.1
Verizon shall make Digital Designed Loops available to RNK at the rates set
forth in Exhibit A. 


                              11.2.9.2
The following ordering procedures shall apply to the Digital Designed Loops
(Section 11.2.9.2, Items A-F): 


                              A.
RNK shall place orders for Digital Designed Loops by delivering to Verizon a
valid electronic transmittal service order or other mutually agreed upon type
of service order. Such service order shall be provided in accordance with
industry format and specifications or such format and specifications as may be
agreed to by the Parties. 


                              B.
Verizon is in the process of conducting a mechanized survey of existing Loop
facilities, on a Central Office by Central Office basis, to identify those
Loops that meet the applicable technical characteristics established by Verizon
for compatibility with ADSL, HDSL, IDSL and SDSL signals. The results of this survey
will be stored in a mechanized database and made available to RNK as the
process is completed in each Central Office. RNK must utilize this mechanized
loop qualification database, where available, in advance of submitting a valid
electronic transmittal service order for an ADSL, HDSL, IDSL and SDSL Loop.
Charges for mechanized loop qualification information are set forth in Exhibit
A. 


5 






                              C.
If the Loop is served out of a Central Office that has not been prequalified on
a mechanized basis, RNK must request a manual loop qualification prior to
submitting a valid electronic service order for an ADSL, HDSL SDSL, ISDL, or
SRI ISDN Loop. The rates for manual loop qualification are set forth in Exhibit
A. In general, Verizon will complete a manual loop qualification request within
three business days, although Verizon may require reasonable amounts of
additional time due to poor record conditions, spikes in demand, or other
unforeseen events. D. If a
query to the mechanized loop qualification database or manual loop
qualification indicates that a Loop does not qualify (e.g., because it does not
meet the applicable technical parameters set forth in the Loop descriptions
above), RNK may request and Verizon will process an Engineering Query, as
described in paragraph F, to determine whether the result is due to
characteristics of the loop itself. 


                              E.
If RNK submits a service order for an ADSL, HDSL, SDSL, IDSL or BRI ISDN Loop
that has not been prequalified on either a mechanized or manual basis, Verizon
will query the service order back to the CLEC for qualification and will not
accept such service order until the Loop has been prequalified on a mechanized
or manual basis. If RNK submits a service order for an ADSL, HDSL, SDSL, IDSL
or BRI ISDN Loop that is, in fact, not compatible with such services in its
existing condition, Verizon will respond within a reasonable time to RNK with a
“Nonqualified” indicator and with information showing whether the non-qualified
result is due to the presence of load coils, presence of digital loop carrier,
or loop length (including bridged tap).


                              F.
Where RNK has followed the prequalification procedure described above and has
determined that a Loop is not compatible with ADSL, HDSL, SDSL, IDSL or BRI
ISDN service in its existing condition, it may either request an Engineering
Query to determine whether conditioning may make the Loop compatible with the
applicable service; or if RNK is already aware of the conditioning required
(e.g., where RNK has previously requested a qualification and has obtained loop
characteristics), RNK may submit a service order for a Digital Designed Loop.
Verizon will undertake to condition or extend the Loop in accordance with this
Section 11.2.9 upon receipt of RNK’s valid, accurate and pre-qualified service
order for a Digital Designed Loop.


                              11.2.9.3
The Parties will make reasonable efforts to coordinate their respective roles
in order to minimize provisioning problems. In general, where conditioning or
loop extensions are requested by RNK, an interval of eighteen (18) business
days will be required by Verizon to complete the loop analysis and the
necessary construction work involved in conditioning and/or extending the loop
as follows: 


                              A.
Three (3) business days will be required
following receipt of RNK’s valid, accurate and pre-qualified service order for
a Digital Designed Loop to analyze the loop and related plant records and to
create an Engineering Work Order.


                              B.
Upon completion of an Engineering Query, Verizon will initiate the construction
order to perform the changes/modifications to the Loop requested by RNK.
Conditioning activities are, in most cases, able to be accomplished within 15
business days. Reasonably unforeseen conditions may add to this interval. 


                    After
the engineering and conditioning tasks have been completed, the standard Loop
provisioning and installation process will be initiated, subject to Verizon’s
standard provisioning intervals.


                              11.2.9.4
If RNK requires a change in scheduling, it must contact Verizon to issue a
supplement to the original service order. If RNK cancels the request for
conditioning after a loop analysis has been completed but prior to the
commencement of construction work, RNK shall compensate Verizon for an
Engineering Work Order charge as set forth in Exhibit A. If RNK cancels the request
for conditioning after the loop analysis has been completed and after
construction work has started or is complete, RNK shall compensate Verizon for
an Engineering Work Order charge as well as the charges for the conditioning
tasks performed as set forth in Exhibit A. 


6 






                    11.2.10
Sub-Loop.



                              11.2.10.1
Notwithstanding anything set forth in this Amendment No.1, subject to the
conditions set forth in Section 11.7 and upon request, Verizon shall provide
RNK with access to a Sub-Loop (as such term is hereinafter defined) in
accordance with, and subject to, the terms and provisions of this Section
11.2.10 and the rates set forth in Exhibit A attached hereto. A “Sub-Loop”
means a two-wire or four-wire metallic distribution facility in Verizon’s
network between a Verizon feeder distribution interface (an “FDI”) and the rate
demarcation point for such facility (or network interface device (“NID”) if the
NID is located at such rate demarcation point). Notwithstanding anything else
set forth in this Amendment No.1, Verizon shall provide RNK. with access to a
Sub-Loop in accordance with, but only to the extent required by, Applicable
Law.


                              11.2.10.2
RNK may request that Verizon reactivate (if available) an unused drop and NID,
install a new drop and NID if no drop and NID are available or provide RNK with
access to a drop and NID that, at the time of RNK’s request, Verizon is using
to provide service to a Customer (as such term is hereinafter defined). New
drops will be installed in accordance with Verizon’s standard procedures. In
some cases this may result in RNK being responsible for the cost of installing
the drop. 


                              11.2.10.3
RNK may obtain access to a Sub-Loop only at an FDI and only from a CLEC outside
plant interconnection cabinet (a “COPIC”) or, if RNK is collocated at a remote
terminal equipment enclosure and the FDI for such Sub-Loop is located in such
enclosure, from the collocation arrangement of RNK at such enclosure. To obtain
access to a Sub-Loop, RNK shall install a COPIC on an easement or Right of Way
obtained by RNK within 100 feet of the Verizon FDI to which such Sub-Loop is
connected. A COPIC must comply with applicable industry standards. Subject to
the terms of applicable Verizon easements, Verizon shall furnish and place an
interconnecting cable between a Verizon FDI and a RNK COPIC and Verizon shall
install a termination block within such COPIC. Verizon shall retain title to
and maintain the interconnecting cable. Verizon shall not be responsible for
building, maintaining or servicing the COPIC and shall not provide any power
that might be required by the CLEC for any electronics in the COPIC. RNK shall
provide any easement, Right of Way or trenching or other supporting structure
required for any portion of an interconnecting cable that runs beyond a Verizon
easement. 11.2.10.4 RNK may request from Verizon by submitting a loop make-up
engineering query to Verizon, and Verizon shall provide to RNK, the following
information regarding a Sub-Loop that serves an identified Customer: the
Sub-Loop’s length and gauge, whether the Sub-Loop has loading and bridged tap,
the amount of bridged tap (if any) on the Sub-Loop and the location of the FDI
to which the Sub-Loop is connected. 


                              11.2.10.5
To order access to a Sub-Loop, RNK must first request that Verizon connect the
Verizon FDI to which the Sub-Loop is connected to a RNK COPIC. To make such a
request, RNK must submit to Verizon an application (a “Sub-Loop Interconnection
Application”) that identifies the FDI at which RNK wishes to access the
Sub-Loop. A Sub-Loop Interconnection Application shall state the location of
the COPIC, the size of the interconnecting cable and a description of the
cable’s supporting structure. A Sub-Loop Interconnection Application shall also
include a five-year forecast of RNK’s demand for access to Sub-Loops at the
requested FDI. RNK must submit the application fee set forth in Exhibit A
attached hereto (a “Sub-Loop Application Fee”) with a Sub-Loop Interconnection
Application. RNK must submit Sub-Loop Interconnection Applications to: 


                    USLA
Project Manager

                    Verizon

                    Room
509

                    125
High Street

                    Boston,
MA 02110 

                    E-Mail:
Collocation.applications@Verizon.com


7 






                              11.2.10.6
Within sixty (60) days after it receives a complete Sub-Loop Interconnection
Application for access to a Sub-Loop and the Sub-Loop Application Fee for such
application, Verizon shall provide to RNK a work order that describes the work
that Verizon must perform to provide such access (a “Sub-Loop Work Order”) and
a statement of the cost of such work (a “Sub-Loop Interconnection Cost
Statement”).


                              11.2.10.7
RNK shall pay to Verizon fifty percent (50%) of the cost set forth in a
Sub-Loop Interconnection Cost Statement within sixty (60) days of RNK’s receipt
of such statement and the associated Sub-Loop Work Order, and Verizon shall not
be obligated to perform any of the work set forth in such order until Verizon
has received such payment. A Sub-Loop Interconnection Application shall be
deemed to have been withdrawn if RNK breaches its payment obligation under this
Section 11.2.10.7. Upon Verizon’s completion of the work that Verizon must
perform to provide RNK with access to a Sub-Loop, Verizon shall bill RNK, and
RNK shall pay to Verizon, the balance of the cost set forth in the Sub-Loop
Interconnection Cost Statement for such access. 


                              11.2.10.8
After Verizon has completed the installation of the interconnecting cable to a
RNK COPIC and RNK has paid the full cost of such installation, RNK can request
the cross connection of Verizon Sub-Loops to the RNK COPIC. At the same time,
RNK shall advise Verizon of the services that RNK plans to provide over the
Sub-Loop as they relate to technical specifications and purposes of spectrum
management, request any conditioning of the Sub-Loop and assign the pairs in
the interconnecting cable. RNK shall run any crosswires within the COPIC.


                              11.2.10.9
If RNK requests that Verizon reactivate an unused drop and NID, then RNK shall
provide dial tone (or its DSL equivalent) on the RNK side of the applicable
Verizon FDI at least twenty four (24) hours before the due date. On the due
date, a Verizon technician will run the appropriate cross connection to connect
the Verizon Sub-Loop to the RNK dial tone or equivalent from the COPIC. If RNK
requests that Verizon install a new drop and NID, then RNK shall provide dial
tone (or its DSL equivalent) on the RNK side of the applicable Verizon FDI at
least twenty four (24) hours before the due date. On the due date, a Verizon
technician shall run the appropriate cross connection of the facilities being
reused at the Verizon FDI and shall install a new drop and NID. If RNK requests
that Verizon provide RNK with access to a Sub-Loop that, at the time of RNK’s
request, Verizon is using to provide service to a Customer, then, after RNK has
looped two interconnecting pairs through the COPIC and at least twenty four
(24) hours before the due date, a Verizon technician shall crosswire the dial
tone from the Verizon central office through the Verizon side of the COPIC and
back out again to the Verizon FDI and Verizon Sub-Loop using the “loop through”
approach. On the due date, RNK shall disconnect Verizon’s dial tone, crosswire
its dial tone to the Sub-Loop and submit RNK’s long-term number portability
request. 


                              11.2.10.10
Verizon shall not provide access to a Sub-Loop if Verizon is using the loop of
which the Sub-Loop is a part to provide line sharing service to another CLEC or
a service that uses derived channel technology to a Customer unless such other
CLEC first terminates the Verizon-provided line sharing or such Customer first
disconnects the service that utilizes derived channel technology.


                              11.2.10.11
Verizon shall provide RNK with access to a Sub-Loop in accordance with
negotiated intervals. 


                              11.2.10.12
Verizon shall repair and maintain a Sub-Loop at the request of RNK and subject
to the time and material rates set forth in Exhibit A. RNK accepts
responsibility for initial trouble isolation for Sub-Loops and providing
Verizon with appropriate dispatch information based on its test results. If (a)
RNK reports to Verizon a Customer trouble, (b) RNK requests a dispatch, (c)
Verizon dispatches a technician, and (d) such trouble was not caused by Verizon
Sub-Loop facilities or equipment in whole or in part, then RNK shall pay
Verizon the charge set forth in Exhibit A for time associated with said
dispatch. In addition, this charge also applies when the Customer contact as
designated by RNK is not available at the appointed time. If as the result of
RNK instructions, Verizon is erroneously requested to dispatch to a site on
Verizon company premises (“dispatch in”), a charge set forth in Exhibit A will
be assessed per occurrence to RNK by Verizon. If as the result of RNK
instructions, Verizon is erroneously 


8 






requested to dispatch to a
site outside of Verizon company premises (“dispatch out”), a charge set forth
in Exhibit A will be assessed per occurrence to RNK by Verizon. 


                              11.2.10.13
Collocation in Remote Terminals 


                              To
the extent required by Applicable Law, Verizon shall allow RNK to collocate
equipment in a Verizon remote terminal equipment enclosure in accordance with,
and subject to, the rates, terms and conditions set forth in the Terms. 


                    11.2.11
Dark Fiber. 


Notwithstanding anything set
forth in the Interconnection Amendment No.1, subject to the conditions set
forth in Section 11.7 and upon request, Verizon shall provide RNK with access
to Dark Fiber (as such term is hereinafter defined) in accordance with, and
subject to, the terms and provisions of this Section and the rates set forth in
the Exhibit A. Verizon will provide RNK access to Dark Fiber in accordance
with, but only to the extent required by, Applicable Law. A “Dark Fiber Loop”
consists of continuous fiber optic strand(s) in a Verizon fiber optic cable
between the fiber distribution frame, or its functional equivalent, located
within a Verizon Wire Center, and Verizon’s main termination point, such as the
fiber patch panel located within a Customer premise, and that has not been
activated through connection to the electronics that “light” it, and thereby
render it capable of carrying Telecommunications Services. Access to unbundled
Dark Fiber will be provided by Verizon, where existing facilities are available
at the requested availability date, in the loop, subloop and interoffice
facilities (IOF) portions of the Company’s network. Access to Dark Fiber will
be provided in accordance with, but only to the extent required by, Applicable
Law. Except as otherwise required by Applicable Law, the following terms and
conditions apply to Verizon’s Dark Fiber offering. 


                              11.2.11.1
Dark Fiber Loop 


                              A
“Dark Fiber Loop” consists of continuous fiber optic strand(s) in a Verizon
fiber optic cable between the fiber distribution frame, or its functional
equivalent, located within a Verizon Wire Center, and Verizon’s main
termination point, such as the fiber patch panel located within a Customer
premise, and that has not been activated through connection to the electronics
that “light” it, and thereby render it capable of carrying Telecommunications
Services. In addition to the other terms and conditions of this Amendment No.1,
the following terms and conditions also shall apply to Dark Fiber Loops: 


                                        11.2.11.1.2
Verizon shall be required to provide a Dark Fiber Loop only where (1) one end
of the Dark Fiber Loop terminates at RNK’s collocation arrangement and (2) the
other end terminates at the Customer premise. A CLEC demarcation point shall be
established either in the main telco room of a building where a Customer is
located or, if the building does not have a main telco room, then at a location
to be determined by Verizon. Verizon shall connect a Dark Fiber Loop to the
demarcation point by installing a fiber jumper. 


                                        11.2.11.1.3
RNK may access a Dark Fiber Loop only at a pre-existing hard termination point
of such Dark Fiber Loop, and RNK may not access a Dark Fiber Loop at any other
point, including, but not limited to, a splice point. Verizon will not
introduce additional splice points or open existing splice points to
accommodate a CLEC’s request. Unused fibers located in a cable vault or a
controlled environment vault, manhole or other location outside the Verizon
Wire Center, and not terminated to a fiber patch, are not available to RNK. 


                                        11.2.11.1.4
A strand shall not be deemed to be continuous if splicing is required to
provide fiber continuity between two locations. Dark Fiber will only be offered
on a route-direct basis where facilities exist (i.e., no intermediate offices).



                                        11.2.11.1.5
Verizon shall perform all work necessary to install a cross connection or a
fiber jumper, including, but not limited to, the work necessary to connect a
dark fiber to a demarcation point, a fiber distribution frame or a POT bay. 


9 






                                        11.2.11.1.6
At the Customer premise, unused fibers are not available to RNK pursuant to
this Section unless such fibers terminate on a fiber patch panel. Unused fibers
in a fiber splice point located outside the Customer premise are not available
to RNK. 


                                        11.2.11.1.7
Dark Fiber will be offered to RNK in the condition that it is available in
Verizon’s network at the time that RNK submits its request (i.e., “as is”). In
addition, Verizon shall not be required to convert lit fiber to Dark Fiber for
RNK’s use. 


                                        11.2.11.1.8
Spare wavelengths on fiber strands, where Wave Division Multiplexing (WDM) or
Dense Wave Division Multiplexing (DWDM) equipment is deployed, are not
considered to be spare Dark Fiber Loops and, therefore, will not be offered to
RNK as Dark Fiber. 


                                        11.2.11.1.9
RNK shall be responsible for providing all transmission, terminating and
regeneration equipment necessary to light and use Dark Fiber. 


                                        11.2.11.1.10
RNK may not resell Dark Fiber purchased pursuant to this Section to third
parties; provided, however, that nothing in this subsection 11.2.11.1.10 shall
be construed to prohibit RNK from using Dark Fiber to provide
telecommunications services to Customers to the extent permitted by Applicable
Law and this Amendment No.1. 


                                        11.2.11.1.11
In order for Verizon to continue to preserve the efficiency of its network,
Verizon will limit RNK to leasing a maximum of twenty-five percent (25%) of the
Dark Fiber in any given segment (a continuous strand of fiber(s) between two
hard termination points without intermediate offices) of Verizon’s network
during any two-year period. In addition, except as otherwise required by
Applicable Law, Verizon may take any of the following actions, notwithstanding
anything to the contrary in this Amendment No.1: 


                                        (a)
Revoke Dark Fiber leased to RNK upon a showing of need to the Commission and
twelve (12) months’ advance written notice to RNK; and 


                                        (b)
Revoke Dark Fiber leased to RNK upon a showing to the Commission that RNK
underutilized fiber (less than OC-12) within any twelve (12) month period. 


                                        (c)
Verizon may reserve Dark Fiber for maintenance purposes, or to satisfy Customer
orders for fiber related services or for reasonable future growth. Verizon
reserves and shall not waive, Verizon’s right to claim before the Commission
that Verizon should not have to fulfill a RNK order for Dark Fiber because that
request would strand an unreasonable amount of fiber capacity, disrupt or
degrade service to Customers or carriers other than RNK. 


                                        11.2.11.1.12
RNK may not reserve Dark Fiber. 


                                        11.2.11.1.13
RNK shall be solely responsible for: (a) determining whether or not the
transmission characteristics of the Dark Fiber accommodate the requirements of
RNK; (b) obtaining any Rights of Way, governmental or private property permit,
easement or other authorization or approval required for access to the Dark
Fiber; (c) installation of fiber optic transmission equipment needed to power
the Dark Fiber to transmit Telecommunications Services traffic; (d)
installation of a demarcation point in a building where a Customer is located;
and (e) augmenting RNK’s collocation arrangements with any proper optical cross
connects or other equipment that RNK needs to access Dark Fiber before it
submits an order for such access. 


                                        11.2.11.2
Dark Fiber Interoffice Facilities (IOF). 


                                        The
Dark Fiber IOF UNE is defined as continuous fiber strand(s) that are located
within a fiber optic cable sheath between either (a) two Verizon central
offices or (b) a Verizon central office and a RNK central office but, in either
case, without attached multiplexing, aggregation or 


10 






other
electronics. Dark Fiber IOF is available between the CLEC’s collocation
arrangements within two Verizon Central Offices, or between the CLEC’s
collocation arrangement in a Verizon Central Office and a CLEC CO/POP. To the
extent applicable, the same terms and conditions regarding Dark Fiber Loop UNEs
shall govern the Dark Fiber IOF UNE.


                              11.2.11.3.
A Dark Fiber Inquiry Form must be submitted prior to submitting an ASR. Upon
receipt of the CLEC’s completed Inquiry Form, Verizon will initiate a review of
its cable records to determine whether dark fiber may be available between the
locations and in the quantities specified, Verizon will respond within fifteen
(15) business days from receipt of RNK’s request, indicating whether Unbundled
Dark Fiber may be available based on the records search except that for
voluminous requests or large, complex projects, Verizon reserves the right to
negotiate a different interval. 


                              11.2.11.4
RNK shall order Dark Fiber IOF and Dark Fiber Loop UNEs by sending to Verizon a
separate ASR for each A to Z route. 


                              11.2.11.5
Direct access to dark fiber loops, subloops, or IOF that terminates in a
Verizon premise, must be accomplished via a collocation arrangement in that
premise. In circumstances where collocation cannot be accomplished in the
premises, the Parties agree to negotiate for possible alternative arrangements.



                    11.2.12
House and Riser. 


                              11.2.12.1
Notwithstanding anything set forth in the Interconnection Amendment No.1,
subject to the conditions set forth in Section 11.7 and upon request, Verizon
shall provide to RNK access to a House and Riser Cable (as such term is hereinafter
defined) in accordance with, and subject to, the terms and provisions of this
Section 11.2.12 and the rates set forth in Exhibit A. A “House and Riser Cable”
means a two-wire or four-wire metallic distribution facility in Verizon’s
network between the minimum point of entry for a building where a premises of a
Customer (as such term is hereinafter defined) is located (such a point, an
“MPOE”) and the rate demarcation point for such facility (or network interface
device (“NID”) if the NID is located at such rate demarcation point). Verizon
shall provide access to a House and Riser Cable only if Verizon owns, operates,
maintains and controls such facility and only where such facility is available.
Verizon shall not reserve a House and Riser Cable for RNK. RNK may access a
House and Riser Cable only at the MPOE for such cable. Notwithstanding anything
else set forth in this Amendment No.1, Verizon shall provide RNK with access to
House and Riser Cables in accordance with, but only to the extent required by,
Applicable Law. 


                              11.2.12.2
RNK must satisfy the following conditions before ordering access to a House and
Riser Cable from Verizon: 


                              (i)
RNK shall locate their compatible terminal block within cross connect distance
of the MPOE for such cable. A terminal block is within cross connect distance
of an MPOE if it is located in the same room (not including a hallway) or
within twelve (12) feet of such MPOE.


                              (ii)
If suitable space is available, RNK shall install its terminal block no closer
than fourteen (14) inches of the MPOE for such cable, unless otherwise agreed
by the Parties. 


                              (iii)
RNK’s terminal block or equipment cannot be attached, otherwise affixed to
Verizon’s facilities or equipment, cannot pass through or otherwise penetrate
Verizon’s facilities or equipment and cannot be installed so that RNK’s
terminal block or equipment is located in a space where Verizon plans to locate
its facilities or equipment. 


                              (iv)
RNK shall identify its terminal block and equipment as a RNK facility.


                              11.2.12.3
To provide RNK with access to a House and Riser Cable, Verizon shall not be
obligated to (a) move any Verizon equipment, (b) secure any Right of Way for
RNK, (c) secure


11 






space for RNK
in any building, (d) secure access to any portion of a building for RNK or (e)
reserve space in any building for RNK.


                              11.2.12.4
RNK must ensure that its terminal block has been tested for proper
installation, numbering and operation before ordering from Verizon access to a
House and Riser Cable. Verizon shall perform cutover of a Customer to RNK
service by means of a House and Riser Cable subject to a negotiated interval.
Verizon shall install a jumper cable to connect the appropriate Verizon House
and Riser Cable pair to RNK’s termination block, and Verizon shall determine
how to perform such installation. RNK shall coordinate with Verizon to ensure
that House and Riser Cable facilities are converted to RNK in accordance with
RNK’s order for such services. 


                              11.2.12.5
If a RNK compatible connecting block or spare termination on RNK’s connection
block is not available at the time of installation, Verizon shall bill RNK, and
RNK shall pay to Verizon, the Not Ready Charge set forth in Exhibit A and the
Parties shall establish a new cutover date. Verizon may install a new House and
Riser Cable subject to the time and material charges set forth in Exhibit A. 


                              11.2.12.6
Verizon shall perform all installation work on Verizon equipment. All RNK
equipment connected to a House and Riser Cable shall comply with applicable
industry standards. 


                              11.2.12.7
Verizon shall repair and maintain a House and Riser Cable at the request of RNK
and subject to the time and material rates set forth in Exhibit A. RNK shall be
solely responsible for investigating and determining the source of all troubles
and for providing Verizon with appropriate dispatch information based on its
test results. Verizon shall repair a trouble only when the cause of the trouble
is a Verizon House and Riser Cable. If (a) RNK reports to Verizon a Customer trouble,
(b) RNK requests a dispatch, (c) Verizon dispatches a technician, and (d) such
trouble was not caused by a Verizon House and Riser Cable in whole or in part,
then RNK shall pay Verizon the charge set forth in Exhibit A for time
associated with said dispatch. In addition, this charge also applies when the
Customer contact as designated by RNK is not available at the appointed time.
If as the result of RNK instructions, Verizon is erroneously requested to
dispatch to a site on Verizon company premises (“dispatch in”), a charge set
forth in Exhibit A will be assessed per occurrence to RNK by Verizon. If as the
result of RNK instructions, Verizon is erroneously requested to dispatch to a
site outside of Verizon company premises (“dispatch out”), a charge set forth
in Exhibit A will be assessed per occurrence to RNK by Verizon. 


                    11.2.13
Line Sharing.


                                        11.2.13.1.1’Line
Sharing’ is an arrangement by which Verizon facilitates RNK’s provision of ADSL
(in accordance with T1.413), Splitterless ADSL (in accordance with T1.419),
RADSL (in accordance with TR # 59), Multiple Virtual Line (MVL (a proprietary
technology)), or any other xDSL technology that is presumed to be acceptable
for shared line deployment in accordance with FCC rules, to a particular
Customer location over an existing copper Loop that is being used
simultaneously by Verizon to provide analog circuit-switched voice grade
service to that Customer by making available to RNK, solely for RNK’s own use,
the frequency range above the voice band on the same copper Loop required by
RNK to provide such services. This Section11.2.13 addresses Line Sharing over
loops that are entirely copper loops.


                                        11.2.13.1.2In
accordance with but only to the extent required by Applicable Law, Verizon
shall provide Line Sharing to RNK for RNK’s provision of ADSL (in accordance
with T1.413), Splitterless ADSL (in accordance with T1.419), RADSL (in
accordance with TR # 59), MVL (a proprietary technology), or any other xDSL
technology that is presumed to be acceptable for shared line deployment in
accordance with FCC rules, on the terms and conditions set forth herein. In
order for a Loop to be eligible for Line Sharing, the following conditions must
be satisfied for the duration of the Line Sharing arrangement: (i) the Loop
must consist of a copper loop compatible with an xDSL service that is presumed
to be acceptable for shared-line deployment in accordance with FCC rules; (ii)
Verizon must be


12 






providing
simultaneous circuit-switched analog voice grade service to the Customer served
by the Loop in question; (iii) the Verizon Customer’s dial tone must originate
from a Verizon End Office Switch in the Wire Center where the Line Sharing
arrangement is being requested; and (iv) the xDSL technology to be deployed by
RNK on that Loop must not significantly degrade the performance of other
services provided on that Loop.


                              11.2.13.1
Verizon shall make Line Sharing available to RNK at the rates set forth in
Exhibit A. In addition to the recurring and nonrecurring charges shown in
Exhibit A for Line Sharing itself, the following rates shown in Exhibit A and
in Verizon’s applicable Tariffs are among those that may apply to a Line
Sharing arrangement: (i) prequalification charges to determine whether a Loop
is xDSL compatible (i.e., compatible with an xDSL service that is presumed to
be acceptable for shared-line deployment in accordance with FCC rules); (ii)
engineering query charges, engineering work order charges, or Loop conditioning
(Digital Designed Loop) charges; (iii) charges associated with Collocation
activities requested by RNK and not covered by Exhibit A; and (iv) misdirected
dispatch charges, charges for installation or repair, manual intervention
surcharges, and trouble isolation charges. 


                              11.2.13.2
The following ordering procedures shall apply to Line Sharing: 


                              (i)
To determine whether a Loop qualifies for Line Sharing, the Loop must first be
prequalified to determine if it is xDSL compatible. RNK must utilize the
mechanized and manual Loop qualification processes described in the terms
applicable to Digital Designed Loops, as referenced in paragraph (v) below, to
make this determination. 


                              (ii)
RNK shall place orders for Line Sharing by delivering to Verizon a valid
electronic transmittal service order or other mutually agreed upon type of
service order. Such service order shall be provided in accordance with industry
format and specifications or such format and specifications as may be agreed to
by the Parties. 


                              (iii)
If the Loop is prequalified by RNK through the Loop prequalification database,
and if a positive response is received and followed by receipt of RNK’s valid,
accurate and pre-qualified service order for Line Sharing, Verizon will return
an LSR within twenty-four (24) hours (weekends and holidays excluded) for LSRs
with less than six (6) loops and within 72 hours (weekends and holidays
excluded) for LSRs with six (6) or more loops. 


                              (iv)
If the Loop requires qualification manually or through an Engineering Query,
three (3) additional business days will be generally be required to obtain Loop
qualification results before a FOC can be returned following receipt of RNK’s
valid, accurate request. Verizon may require additional time to complete the
Engineering Query where there are poor record conditions, spikes in demand, or
other unforeseen events. 


                              (v)
If conditioning is required to make a Loop capable of supporting Line Sharing
and RNK orders such conditioning, then Verizon shall provide such conditioning
in accordance with the terms of this Amendment No.1 pertaining to Digital
Designed Loops; or if this Amendment No.1 does not contain provisions
pertaining to Digital Designed Loops, then in accordance with Verizon’s
generally available rates, terms and conditions applicable to Digital Design
Loops provided, however, that Verizon shall not be obligated to provide Loop
conditioning if Verizon establishes that such conditioning is likely to degrade
significantly the voice-grade service being provided to Verizon’s Customers
over such Loops.


                              (vi)
The standard Loop provisioning and installation process will be initiated for
the Line Sharing arrangement only once the requested engineering and
conditioning tasks have been completed on the Loop. Scheduling changes and
charges associated with order cancellations after conditioning work has been
initiated are addressed in the terms pertaining to Digital Designed Loops, as
referenced in paragraph (v) above. The provisioning interval for the Line
Sharing arrangement initially shall be the standard interval of six (6)
business days applicable to 2W ADSL Loops. Where Applicable


13 






Law has
ordered shorter intervals, the shortened intervals will apply in the event that
a dispatch is not required, where conditioning work is not necessary and where
facility modifications are not required. In no event shall the Line Sharing
interval applied to RNK be longer than the interval applied to any Affiliate of
Verizon. Line Sharing arrangements that require pair swaps or line and station
transfers in order to free up facilities will have a provisioning interval of
no less than six (6) Business Days.


                              (vii)
RNK must provide all required Collocation, CFA, Special Bill Number (“SBN”) and
NC/NCI information when a Line Sharing Arrangement is ordered. Collocation
augments required, either at the Point of Termination Bay (“POT”) Bay,
Collocation node, or for splitter placement must be ordered using standard
collocation applications and procedures, unless otherwise agreed to by the
parties or specified in this Amendment No.l. 


                              (viii)
The Parties recognize that Line Sharing is an offering that requires both
Parties to make reasonable efforts to coordinate their respective roles in the
roll out of Line Sharing in order to minimize provisioning problems and
facility issues. RNK will provide reasonable, timely, and accurate forecasts of
its Line Sharing requirements, including splitter placement elections and
ordering preferences. These forecasts are in addition to projections provided
for other stand-alone unbundled Loop types.


                                   11.2.13.3
To the extent required by Applicable Law, RNK shall provide Verizon with
information regarding the type of xDSL technology that it deploys on each
shared Loop. Where any proposed change in technology is planned on a shared
Loop, RNK must provide this information to Verizon in order for Verizon to
update Loop records and anticipate effects that the change may have on the
voice grade service and other Loops in the same or adjacent binder groups. As
described more fully in Verizon Technical Reference 72575, the xDSL technology
used by RNK for Line Share Arrangements shall operate within the Power Spectral
Density (PSD) limits set forth in T1.413-1998 (ADSL), T1.419-2000 (Splitterless
ADSL), or TR59-1999 (RADSL), and MVL (a proprietary technology) shall operate
within the 0 to 4 kHz PSD limits of T1.413-1998 and within the transmit PSD
limits of T1.601-1998 for frequencies above 4 kHz, provided that the MVL PSD
associated with audible frequencies above 4 kHz shall be sufficiently
attenuated to preclude significantly degrading voice services. RNK’s deployment
of additional Advanced Services shall be subject to the applicable FCC rules.


                                   11.2.13.4
RNK may only access the high frequency portion of a Loop in a Line Sharing
arrangement through an established Collocation arrangement at the Verizon
Serving Wire Center that contains the End Office Switch through which voice
grade service is provided to Verizon’s Customer. RNK is responsible for
providing a splitter at that Wire Center that complies with ANSI specification
T1.413 which employs Direct Current (“DC”) blocking capacitors or equivalent
technology to assist in isolating high bandwidth trouble resolution and
maintenance to the high frequency portion of the frequency spectrum, and is
designed so that the analog voice “dial tone” stays active when the splitter
card is removed for testing or maintenance through one of the splitter options
described below. RNK is also responsible for providing its own Digital
Subscriber Line Access Multiplexer (“DSLAM”) equipment in the Collocation
arrangement and any necessary CPE for the xDSL service it intends to provide
(including CPE splitters, filters and/or other equipment necessary for the end
user to receive separate voice and data services across the shared Loop). Two
splitter configurations are available. In both configurations, the splitter must
be provided by RNK and must satisfy the same NEBS requirements that Verizon
imposes on its own splitter equipment or the splitter equipment of any Verizon
affiliate. RNK must designate which splitter option it is choosing on the
Collocation application or augment. Regardless of the option selected, the
splitter arrangements must be installed before RNK submits an order for Line
Sharing. 


                    Splitter
Option 1: Splitter in RNK Collocation Area


                                   In this
configuration, the RNK-provided splitter (ANSI T1.413 or MVL compliant) is
provided, installed and maintained by RNK in its own Collocation space within
the Customer’s serving End Office. The Verizon-provided dial tone is routed
through the splitter in the RNK Collocation area. Any rearrangements will be
the responsibility of RNK.


14 






                    Splitter
Option 2: Splitter in Verizon Area 


                              In
this configuration, Verizon inventories and maintains a RNK-provided splitter
(ANSI T1.413 or MVL compliant) in Verizon space within the Customer’s serving
End Office. The splitters will be installed shelf-at-a-time. In those serving
End Offices where Verizon has employed the use of a POT Bay, the splitter will
be installed (mounted) in a relay rack between the POT Bay and the MDF. The
demarcation point is at the splitter end of the cable connecting RNK
Collocation and the splitter At RNK’s option, installation of the splitter may
be performed by Verizon or by a Verizon-approved vendor designated by RNK. 


                              In
those serving End Offices where Verizon does not employ the use of a POT Bay,
RNK provided splitter will be located via a virtual-LIKE collocation
arrangement, to which RNK does not have access. RNK shall receive its DSL
traffic via tie cables running from the MDF to the splitter and from the
splitter to RNK’s collocation arrangement. The demarcation point is the
connection to the DSLAM from the splitter. The installation of the splitter
shelf will be performed by Verizon or by a Verizon -approved vendor. 


                              In
either scenario, Verizon will control the splitter and will direct any required
activity. Where a POT Bay is deployed, Verizon will also perform all POT Bay
work required in this configuration. Verizon will provide a splitter inventory
to RNK upon completion of the required augment. 


                              (i)
Where a new splitter is to be installed as part of an initial Collocation
implementation, the splitter installation may be ordered as part of the initial
Collocation application. Associated Collocation charges (application and
engineering fees) apply. RNK must submit a new Collocation application, with
the application fee, to Verizon detailing its request. Standard Collocation
intervals will apply (unless Applicable Law requires otherwise). 


                              (ii)
Where a new splitter is to be installed as part of an existing Collocation
arrangement, or where the existing Collocation arrangement is to be augmented
(e.g., with additional terminations at the POT Bay or CLEC’s collocation
arrangement to support Line Sharing), the splitter installation or augment may
be ordered via an application for Collocation augment. Associated Collocation
charges (application and engineering fees) apply. RNK must submit the
application for Collocation augment, with the application fee, to Verizon.
Unless a longer interval is stated in Verizon’s applicable Tariff, an interval
of seventy-six (76) business days shall apply. 


                              11.2.13.5
RNK will have the following options for testing shared Loops:


                                        In
serving End Offices where a POT Bay has been employed for use the following
options shall be available to RNK


                                        11.2.13.5.1
Under Splitter Option 1, RNK may conduct its own physical tests of the shared
Loop from RNK’s collocation area. If it chooses to do so, RNK may supply and
install a test head to facilitate such physical tests, provided that: (i) the
test head satisfies the same NEBS requirements that Verizon imposes on its own
test head equipment or the test head equipment of any Verizon affiliate; and
(ii) the test head does not interrupt the voice circuit to any greater degree
than a conventional Mechanized Loop Test (“MLT”) test. Specifically, the
RNK-provided test equipment may not interrupt an in-progress voice connection
and must automatically restore any circuits tested in intervals comparable to
MLT. This optional RNK-provided test head would be installed between the “line”
port of the splitter and the POT bay in order to conduct remote physical tests
of the shared loop.


                                        11.2.13.5.2
Under Splitter Option 2, either Verizon or a Verizon- approved vendor selected
by RNK may install a RNK-provided test head to enable RNK to conduct remote
physical tests of the shared Loop. This optional RNK-provided test head may be
installed at a point between the “line” port of the splitter and the
Verizon-provided test head that is used by Verizon to conduct its own Loop
testing. The RNK-provided test head must satisfy the same NEBS requirements
that Verizon 


15 






imposes on its
own test head equipment or the test head equipment of any Verizon affiliate,
and may not interrupt the voice circuit to any greater degree than a
conventional MLT test. Specifically, the RNK-provided test equipment may not
interrupt an in-progress voice connection and must automatically restore any
circuits tested in intervals comparable to MLT. Verizon will inventory, control
and maintain the RNK-provided test head, and will direct all required activity.


                                        11.2.13.5.3
Under either Splitter Option, if Verizon has installed its own test head,
Verizon will conduct tests of the shared Loop using a Verizon-provided test
head, and, upon request, will provide these test results to RNK during normal
trouble isolation procedures in accordance with reasonable procedures. 


                                        11.2.13.5.4
Under either Splitter Option, Verizon will make MLT access available to RNK via
RETAS after the service order has been completed. RNK will utilize the circuit
number to initiate a test. 


                                        11.2.13.5.4.1
In those serving End Offices where Verizon has not employed a POT Bay for use,
RNK will not be permitted to supply its own test head; Verizon will make its
testing system available to RNK through use of the on-line computer interface
test system at www.gte.com/wise. This system is available 24
hours, 7 days a week.  


                                        11.2.13.5.5
The Parties will continue to work cooperatively on testing procedures. To this
end, in situations where RNK has attempted to use one or more of the foregoing
testing options but is still unable to resolve the error or trouble on the
shared Loop, Verizon and RNK will each dispatch a technician to an agreed-upon
point to conduct a joint meet test to identify and resolve the error or
trouble. Verizon may assess a charge for a misdirected dispatch only if the
error or trouble is determined to be one that RNK should reasonably have been
able to isolate and diagnose through one of the testing options available to
RNK above. The Parties will mutually agree upon the specific procedures for
conducting joint meet tests. 


                                        11.2.13.6
Verizon and RNK each have a joint responsibility to educate its Customer
regarding which service provider should be called for problems with their
respective voice or Advanced Service offerings. Verizon will retain primary
responsibility for voice band trouble tickets, including repairing analog voice
grade services and the physical line between the NID at the Customer premise
and the point of demarcation in the central office. RNK will be responsible for
repairing advanced data services it offers over the Line Sharing arrangement.
Each Party will be responsible for maintaining its own equipment. Before either
Party initiates any activity on a new shared Loop that may cause a disruption
of the voice or data service of the other Party’s Customer, that Party shall
first make a good faith effort to notify the other Party of the possibility of
a service disruption. Verizon and RNK will work together to address Customer
initiated repair requests and to prevent adverse impacts to the Customer.


                                        11.2.13.6.1
When Verizon provides Inside Wire maintenance services to the Customer, Verizon
will only be responsible for testing and repairing the Inside Wire for
voice-grade services. Verizon will not test, dispatch a technician, repair, or
upgrade Inside Wire to clear trouble calls associated with RNK’s Advanced
Services. Verizon will not repair any CPE equipment provided by RNK. Before a trouble
ticket is issued to Verizon, RNK shall validate whether the Verizon Customer is
experiencing a trouble that arises from RNK’s Advanced Service. If the problem
reported is isolated to the analog voice-grade service provided by Verizon, a
trouble ticket may be issued to Verizon. 


                                        11.2.13.6.2
In the case of a trouble reported by the Customer on its voice-grade service,
if Verizon determines the reported trouble arises from RNK’s Advanced Services
equipment, splitter problems, or RNK’s activities, Verizon will: 


	
  

 	
  

 	
  

 
	
  

 	
 a)

 	
 Notify RNK
 and request that RNK immediately test the trouble on RNK’s Advanced Service.

 



16 









	
  

 	
  

 	
  

 
	
  

 	
 b)

 	
 If the
 Customer’s voice grade service is so degraded that the Customer cannot
 originate or receive voice grade calls,
 and RNK has not cleared its trouble within a reasonable time frame, Verizon
 may take unilateral steps to temporarily restore the Customer’s voice grade
 service if Verizon determines in good faith that the cause of the voice
 interruption is RNK’s data service. 

 
	
  

 	
  

 	
  

 
	
  

 	
 c)

 	
 Upon
 completion of steps (a) and (b) above, Verizon may temporarily remove the
 RNK-provided splitter from the Customer’s Loop and switch port if Verizon
 determines in good faith that the cause of the voice interruption is RNK’s
 data service.

 
	
  

 	
  

 	
  

 
	
  

 	
 d)

 	
 Upon
 notification from RNK that the malfunction in RNK’s Advanced Service has been
 cleared, Verizon will restore RNK’s Advanced Service by restoring the
 splitter on the Customer’s Loop. 

 
	
  

 	
  

 	
  

 
	
  

 	
 e)

 	
 Upon
 completion of the above steps, RNK will be charged a Trouble Isolation Charge
 (“TIC”) to recover Verizon’s costs of isolating and temporarily removing the
 malfunctioning Advanced Service from the Customer’s line if the cause of the
 voice interruption was RNK’s data service. 

 
	
  

 	
  

 	
  

 
	
  

 	
 f)

 	
 Verizon
 shall not be liable for damages of any kind for temporary disruptions to
 RNK’s data service that are the result of the above steps taken in good faith
 to restore the end user’s voice-grade POTS service, and the indemnification
 provisions set forth in the Terms shall control in such instances. 

 



                    11.2.14
Line Splitting 


                              CLECs
may provide integrated voice and data services over the same Loop by engaging
in “line splitting” as set forth in paragraph 18 of the FCC’s Line Sharing
Reconsideration Order (CC Docket Nos. 98-147, 96-98), released January 19,
2001. Any line splitting between two CLECs shall be accomplished by prior
negotiated arrangement between those CLECs. To achieve a line splitting capability,
CLECs may utilize existing supporting OSS to order and combine in a line
splitting configuration an unbundled xDSL capable Loop terminated to a
collocated splitter and DSLAM equipment provided by a participating CLEC,
unbundled switching combined with shared transport, collocator-to-collocator
connections, and available cross-connects, under the terms and conditions set
forth in their Interconnection Agreement(s). The participating CLECs shall
provide any splitters used in a line splitting configuration. CLECs seeking to
migrate existing UNE platform configurations to a line splitting configuration
using the same unbundled elements utilized in the pre-existing platform
arrangement may do so consistent with such implementation schedules, terms,
conditions and guidelines as are agreed upon for such migrations in the ongoing
DSL Collaborative in the State of New York, NY PSC Case 00-C-0127, allowing for
local jurisdictional and OSS differences.


                    11.3
Network Interface Device 


                    11.3.1
Subject to the conditions set forth in Section 11.7 and at RNK’s request,
Verizon shall permit RNK to connect a RNK Loop to the Inside Wiring of a
Customer through the use of a Verizon NID in the manner set forth in this
Section 11.3. Verizon shall provide RNK with access to NIDs in accordance with,
but only to the extent required by, Applicable Law. RNK may access a Verizon
NID either by means of a Cross Connection (but only if the use of such Cross
Connection is technically feasible) from an adjoining RNK network interface
device deployed by RNK or, if an entrance module is available in the Verizon
NID, by connecting a RNK Loop to the Verizon NID. In all cases, Verizon shall
perform this Cross Connection. When necessary, Verizon will rearrange its
facilities to provide access to an existing Customer’s Inside Wire. An entrance
module is available only if facilities are not connected to it. The Customer
shall be responsible for resolving any conflicts between service providers for
access to the Customer’s premises and Inside Wire.


17 





                    11.3.2
In no case shall RNK access, remove, disconnect or in any other way rearrange
Verizon’s Loop facilities from Verizon’s NIDs, enclosures, or protectors. 


                    11.3.3
In no case shall RNK access, remove, disconnect or in any other way rearrange a
Customer’s Inside Wire from Verizon’s NIDs, enclosures, or protectors where
such Customer Inside Wire is used in the provision of ongoing
Telecommunications Service to that Customer. 


                    11.3.4
In no case shall RNK remove or disconnect ground wires from Verizon’s NIDs,
enclosures, or protectors. 


                    11.3.5
In no case shall RNK remove or disconnect NID modules, protectors, or terminals
from Verizon’s NID enclosures. 


                    11.3.6
Maintenance and control of premises Inside Wiring is the responsibility of the
Customer. Any conflicts between service providers for access to the Customer’s
Inside Wire must be resolved by the person who controls use of the wire (e.g.,
the Customer.) 


                    11.3.7
When RNK is connecting a RNK-provided Loop to the Inside Wiring of a Customer’s
premises through the Customer’s side of the Verizon NID, RNK does not need to
submit a request to Verizon and Verizon shall not charge RNK for access to the
Verizon NID. In such instances, RNK shall comply with the provisions of
Sections 11.3.2 through 11.3.6 of this Amendment No.1 and shall access the
Customer’s Inside Wire in the manner set forth in Section 11.3.7.1 of this
Amendment No. 1. 


                              11.3.7.1
Due to the wide variety of NIDs utilized by Verizon (based on Customer size and
environmental considerations), RNK may access the Customer’s Inside Wire,
acting as the agent of the Customer by any of the following means: 


                                        (a)
Where an adequate length of Inside Wire is not present or environmental
conditions do not permit, RNK may enter the Customer side of the Verizon NID
enclosure for the purpose of removing the Inside Wire from the terminals of
Verizon’s NID and connecting a connectorized or spliced jumper wire from a
suitable “punch out” hole of such NID enclosure to the Inside Wire within the
space of the Customer side of the Verizon NID. Such connection shall be
electrically insulated and shall not make any contact with the connection
points or terminals within the Customer side of the Verizon NID. 


                                        (b)
RNK may request Verizon to make other rearrangements
to the Inside Wire terminations or terminal enclosure on a time and materials
cost basis to be charged to the requesting party (i.e. RNK, its agent, the
building owner or the Customer). If RNK accesses the Customer’s Inside Wire as
described in this Section 11.3.7.1(b), time and materials charges will be
billed to the requesting party (i.e. RNK, its agent, the building owner or the Customer).


                    11.4 Unbundled Switching Elements 


          Subject
to the conditions set forth in Section 11.7, Verizon shall make available to
RNK the local Switching Element and Tandem Switching Element unbundled from
transport, local Loop transmission, or other services in accordance with this
Amendment No.1. Verizon shall provide RNK with access to the Local Switching
Element and the Tandem Switching Element in accordance with, but only to the
extent required by, Applicable Law. 


                    11.4.1
Local Switching


                              11.4.1.1
The unbundled local Switching Elements include line side and trunk side
facilities (e.g. line and trunk
side Ports such as analog and ISDN line side Ports and DS I trunk side Ports)
plus the features, functions, and capabilities of the switch. It consists of
the line-side Port (including 


18 






connection between
a Loop termination and a switch line card, telephone number assignment, basic
intercept, one primary directory listing, presubscription, and access to 911,
operator services, and directory assistance), line and line group features
(including all vertical features and line blocking options that the switch and
its associated deployed switch software is capable of providing and are
currently offered to Verizon’s local exchange Customers), usage (including the
connection of lines to lines, lines to trunks, trunks to lines, and trunks to
trunks), and trunk features (including the connection between the trunk
termination and a trunk card).


                              11.4.1.2
Verizon shall offer, as an optional chargeable feature, usage tapes. 


                              11.4.1.3
RNK may request activation or deactivation of features on a per-port basis at
any time, and shall compensate Verizon for the non-recurring charges associated
with processing the order. RNK may submit a Bona Fide Request for other switch
features and functions that the switch is capable of providing, but which
Verizon does not currently provide, or for customized routing of traffic other
than operator services and/or directory assistance traffic. Verizon shall
develop and provide these requested services where technically feasible with
the agreement of RNK to pay the recurring and non-recurring costs of
developing, installing, updating, providing and maintaining these services. 


                              11.4.1.4
Network Design Request (“NDR”)


                                                  11.4.1.4..1
Prior to submitting any order for unbundled Local Switching (as an UNE or in
combination with other UNEs), RNK shall complete the NDR process. As part of
the NDR process, RNK shall request standardized or customized routing of its
Customer traffic in conjunction with the provision of unbundled Local
Switching. 


                                                  11.4.1.4.2
If RNK selects customized routing, RNK shall define the routing plan and
Verizon shall implement such plan, subject to technical feasibility
constraints. Time and Material Charges may apply. 


                         11.4.2
Tandem Switching


                              The
unbundled Tandem Switching Element includes trunk-connect facilities, the basic
switching function of connecting trunks to trunks, and the functions that are
centralized in Tandem Switches. Unbundled Tandem switching creates a temporary
transmission path between interoffice trunks that are interconnected at a
Verizon access Tandem for the purpose of routing a call or calls.


                    11.5
Unbundled InterOffice
Facilities 


          Subject
to Section 11.7, where facilities are available, at RNK’s request, Verizon
shall provide RNK with interoffice transmission facilities (“IOF”) unbundled
from other Network Elements in accordance with but only to the extent required
by Applicable Law, at the rates set forth in Exhibit A and in Verizon’s
applicable Tariffs, if any, as amended from time to time and in accordance with
the Terms; provided, however, that Verizon shall offer unbundled shared IOF
only to the extent that RNK also purchases unbundled local switching capability
from Verizon in accordance with Section 11.4 of this Amendment No.l. 


                    11.6
Operations Support Systems 


          Subject
to the conditions set forth in Section 11.7 below, Verizon shall provide RNK
with access via electronic interfaces to databases required for pre-ordering,
ordering, provisioning, maintenance and repair, and billing. All such
transactions shall be submitted by RNK through such electronic interfaces.


19 






                    11.7
 Limitations on Unbundled Access 


                    11.7.1
Notwithstanding anything else set forth in this Amendment No.1: 


                              (a)
To the extent that Verizon is required by a change in Applicable Law to provide
a Network Element on an unbundled basis to RNK, the terms, conditions and
prices for such Network Element (including, but not limited to, the terms and
conditions defining the Network Element and stating when and where the Network
Element will be available and how it will be used, and terms, conditions and
prices for pre-ordering, ordering, provisioning, repair, maintenance and billing)
shall be as provided in an applicable Tariff of Verizon, or, in the absence of
an applicable Verizon Tariff, as mutually agreed to by the Parties. 


                              (b)
Verizon shall not provide RNK, and RNK shall not request from Verizon, access
to a proprietary advanced intelligent network service. 


                    11.7.2
Without limiting Verizon’s rights pursuant to Applicable Law or any other
section of this Amendment No.1 to terminate its provision of a Network Element
or a Combination, if Verizon provides a Network Element or Combination to RNK,
and the Commission, the FCC, a court or other governmental body of appropriate
jurisdiction determines that Verizon is not required by Applicable Law to
provide such Network Element or Combination, Verizon may terminate its
provision of such Network Element or Combination to RNK in a manner consistent
with Applicable Law. If Verizon terminates its provision of a Network Element
or a Combination to RNK pursuant to this Section 11.7.2 and RNK elects to
purchase other services offered by Verizon in place of such Network Element or
Combination, then: (a) Verizon shall reasonably cooperate with RNK to
coordinate the termination of such Network Element or Combination and the
installation of such services to minimize the interruption of service to
customers of RNK; and, (b) RNK shall pay all applicable charges for such
services, including, but not limited to, all applicable installation charges. 


                    11.7.3
Nothing contained in this Amendment No.1 shall be deemed to constitute an
agreement by Verizon that any item identified in this Amendment No.1 as a
Network Element is (i) a Network Element under Applicable Law, or (ii) a
Network Element Verizon is required by Applicable Law to provide to RNK on an
unbundled basis. 


                    11.7.4
Except as otherwise required by Applicable Law: (a) Verizon shall be obligated
to provide a UNE or Combination pursuant to this Amendment No.1 only to the
extent such UNE or Combination, and the equipment and facilities necessary to
provide such UNE or Combination, are available in Verizon’s network; (b)
Verizon shall have no obligation to construct or deploy new facilities or
equipment to offer any UNE or Combination; and, (c) Verizon shall not be
obligated to combine UNEs that are not already combined in Verizon’s network.
RNK shall not directly or through a third party (e.g., RNK’s Customer) order
Telecommunications Services from Verizon in order to impose on Verizon an
obligation to provide a UNE or a Combination that Verizon would not otherwise
have an obligation to provide. For example, RNK shall not order
Telecommunications Services or advise its Customer to order Telecommunications
Services where existing UNEs or Combination desired by RNK are not available in
order to permit RNK to subsequently convert the Telecommunications Services to
the UNEs or Combinations desired by RNK. 


                    11.7.5
Except as otherwise expressly stated, or required by Applicable Law, RNK shall
access Verizon’s unbundled Network Elements specifically identified in this
Amendment No.1 via Collocation in accordance with the Terms at the Verizon Wire
Center or other Verizon premise where those elements exist, and each Loop or Port shall, in the case of Collocation, be
delivered to RNK’s Collocation node by means of a Cross Connection. 


                    11.7.6
Verizon shall provide RNK access to its Loops at each of Verizon’s Wire Centers
for Loops terminating in that Wire Center. In addition, if RNK orders one or
more Loops provisioned via


20 






Integrated
Digital Loop Carrier or Remote Switching technology deployed as a Loop
concentrator, Verizon shall, where available, move the requested Loop(s) to a
spare physical Loop, if one is existing and available, at no additional charge
to RNK. If, however, no spare physical Loop is available, Verizon shall within
three (3) Business days of RNK’s request notify RNK of the lack of available
facilities. RNK may then at its discretion make a Network Element Bona Fide
Request to Verizon to provide the unbundled Local Loop through the
demultiplexing of the integrated digitized Loop(s). RNK may also make a Network
Element Bona Fide Request for access to Unbundled Local Loops at the Loop
concentration site point. Notwithstanding anything to the contrary in this
Amendment No.1, standard provisioning intervals shall not apply to Loops
provided under this Section.


                    11.7.7
If as the result of RNK Customer actions (i.e., Customer Not Ready (“CNR”)),
Verizon cannot complete requested work activity when a technician has been
dispatched to the RNK Customer premises, RNK will be assessed a non-recurring
charge associated with this visit. This charge will be the sum of the
applicable Service Order charge specified in Exhibit A and the Premises Visit
Charge as specified in Verizon’s applicable retail or Wholesale Tariff. 


                    11.7.8
RNK may use a UNE or Combination only for those purposes for which Verizon is
required by Applicable Law to provide such UNE or Combination to RNK. Without
limiting the foregoing, RNK may use a UNE or Combination (a) only to provide a
Telecommunications Service and (b) to provide Exchange Access services only to
the extent that Verizon is required by Applicable Law to provide such UNE or
Combination to RNK in order to allow RNK to provide such Exchange Access
services. 


                    11.8
Availability of Other Network Elements on an Unbundled Basis 


                    11.8.1
Verizon shall, upon request of RNK, and to the extent required by Applicable
Law, provide to RNK access to its Network Elements on an unbundled basis for
the provision of RNK’s Telecommunications Service. Any request by RNK for
access to a Verizon Network Element that is not already specifically referred
to in this Amendment No.1 shall be treated as a Network Element Bona Fide
Request. RNK shall provide Verizon access to its Network Elements as mutually
agreed by the Parties or as required by Applicable Law.


                    
11.8.2 A Network Element obtained by one Party
from the other Party under this Section 11.8 may be used in combination with
the facilities of the requesting Party only to provide a Telecommunications
Service. 


                    11.8.3
Notwithstanding anything to the contrary in this Section 11.8, a Party
shall not be required to provide a proprietary Network Element to the other
Party under this Section 11.8 except to the extent required by Applicable Law. 


                    11.9
Conversion of Live Telephone Exchange Service to Analog 2W Loops 


          The
following coordination procedures shall apply to “live” cutovers of Verizon
Customers who are converting their Telephone Exchange Services to RNK Telephone
Exchange Services provisioned over Analog 2W unbundled Local Loops (“Analog 2W
Loops”) to be provided by Verizon to RNK. 


                    11.9.1
Coordinated cutover charges shall apply to conversions of live Telephone
Exchange Services to Analog 2W Loops. When an outside dispatch is required to
perform a conversion, additional charges may apply. If RNK does not request a
coordinated cutover, Verizon will process RNK’s order as a new installation
subject to applicable standard provisioning intervals. 


                    11.9.2
RNK shall request Analog 2W Loop(s) for coordinated cutover from Verizon by
delivering to Verizon a valid electronic Local Service Request (“LSR”). Verizon
agrees to accept from RNK the date and time for the conversion designated on
the LSR (“Scheduled Conversion


21 






Time”),
provided that such designation is within the regularly scheduled operating
hours of the Verizon Regional CLEC Control Center (“RCCC”) and subject to the
availability of Verizon’s work force. In the event that Verizon’s work force is
not available, RNK and Verizon shall mutually agree on a New Conversion Time,
as defined below. RNK shall designate the Scheduled Conversion Time subject to
Verizon standard provisioning intervals as stated in the Verizon CLEC Handbook,
as may be revised from time to time. Within three (3) business days of Verizon’s
receipt of such valid LSR, or as otherwise required by Applicable Law, Verizon
shall provide RNK the scheduled due date for conversion of the Analog 2W Loops
covered by such LSR.


                    11.9.3
RNK shall provide dial tone at the RNK Collocation site at least forty- eight
(48) hours prior to the Scheduled Conversion Time. 


                    11.9.4
Either Party may contact the other Party to negotiate a new Scheduled
Conversion Time (the “New Conversion Time”); provided, however, that each Party
shall use commercially reasonable efforts to provide four (4) business hours’
advance notice to the other Party of its request for a New Conversion Time. Any
Scheduled Conversion Time or New Conversion Time may not be rescheduled more
than one (1) time in a business day, and any two New Conversion Times for a
particular Analog 2W Loop shall differ by at least eight (8) hours, unless
otherwise agreed to by the Parties. 


                              11.9.4.1
If the New Conversion Time is more than one (1) business hour from the original
Scheduled Conversion Time or from the previous New Conversion Time, the Party
requesting such New Conversion Time shall be subject to the following: 


	
  

 	
  

 
	
  

 	
 (i) If
 Verizon requests to reschedule outside of the one (1) hour time frame above,
 the Analog 2W Loop Service Order Charge for the original Scheduled Conversion
 Time or the previous New Conversion Time shall be waived upon request from
 RNK; and

 
	
  

 	
  

 
	
  

 	
           (ii)If
 RNK requests to reschedule outside the one (1) hour time frame above, RNK
 shall be charged an additional Analog 2W Loop Service Order Charge for
 rescheduling the conversion to the New Conversion Time. 

 



                    11.9.5
If RNK is not ready to accept service at the Scheduled Conversion Time or at a
New Conversion Time, as applicable, an additional Service Order Charge shall
apply. If Verizon is not available or ready to perform the conversion within
thirty (30) minutes of the Scheduled Conversion Time or New Conversion Time, as
applicable, Verizon and RNK will reschedule and, upon request from RNK, Verizon
will waive the Analog 2W Loop Service Order Charge for the original Scheduled
Conversion Time. 


                    11.9.6
The standard time interval expected from disconnection of a live Telephone Exchange
Service to the connection of the Analog 2W Loop to RNK is fifteen (15) minutes
per Analog 2W Loop for all orders consisting of twenty (20) Analog 2W Loops or
less. Orders involving more than twenty (20) Loops will require a negotiated
interval. 


                    11.9.7
Conversions involving LNP will be completed according to North American
Numbering Council (“NANC”) standards, via the regional Number Portability
Administration Center (“NPAC”).


                    11.9.8
If RNK requires
Analog 2W Loop conversions outside of the regularly scheduled Verizon RCCC
operating hours, such conversions shall be separately negotiated. Additional
charges (e.g., overtime labor charges) may apply for desired dates and times
outside of regularly scheduled RCCC operating hours.


                    11.10
Maintenance of Unbundled Network Elements


22 






          If
(a) RNK reports to Verizon a Customer trouble, (b) RNK requests a dispatch, (c)
Verizon dispatches a technician, and (d) such trouble was not caused by Verizon
facilities or equipment in whole or in part, then RNK shall pay Verizon the
charge set forth in Exhibit A for time associated with said dispatch. In
addition, this charge also applies when the Customer contact as designated by
RNK is not available at the appointed time. RNK accepts responsibility for
initial trouble isolation and providing Verizon with appropriate dispatch
information based on its test results. If as the result of RNK instructions,
Verizon is erroneously requested to dispatch to a site on Verizon company
premises (“dispatch in”), a charge set forth in Exhibit A will be assessed per
occurrence to RNK by Verizon. If as the result of RNK instructions, Verizon is
erroneously requested to dispatch to a site outside of Verizon company premises
(“dispatch out”), a charge set forth in Exhibit A will be assessed per
occurrence to RNK by Verizon. Verizon agrees to respond to RNK trouble reports
on a non-discriminatory basis consistent with the manner in which it provides
service to its own retail Customers or to any other similarly situated
Telecommunications Carrier.


          11.11
Rates 


          Verizon
shall charge, and RNK shall pay, the non-recurring and monthly recurring rates
for Network Elements set forth in Exhibit A of this Amendment No.1. If the
Commission adopts permanent rates consistent with the requirements of the FCC
Regulations (to the extent it has not already done so), then such permanent
rates shall be applied in the manner described in Exhibit A. 


          11.12
Combinations 


Subject to the
conditions set forth in Section 11.7, Verizon shall be obligated to provide a
combination of Network Elements (a “Combination”) only to the extent provision
of such Combination is required by Applicable Law. To the extent Verizon is
required by Applicable Law to provide a Combination to RNK, Verizon shall
provide such Combination in accordance with, and subject to, requirements
established by Verizon that are consistent with Applicable Law (such
requirements, the “Combo Requirements”). Verizon shall make the Combo
Requirements publicly available in an electronic form.


23