Federal Register / Vol. 66, No. 84 / Tuesday, May 1, 2001 / Notices 21737

practical utility; (b) the accuracy of the

agency’s estimate of the burden

(including hours and cost) of the

proposed collection of information; (c)

ways to enhance the quality, utility, and

clarity of the information to be

collected; and (d) ways to minimize the

burden of the collection of information

on respondents, including through the

use of automated collection techniques

or other forms of information

technology.

Comments submitted in response to

this notice will be summarized and/or

included in the request for OMB

approval of this information collection;

they also will become a matter of public

record.

Dated: April 26, 2001.

Madeleine Clayton,

Departmental Paperwork Clearance Officer,

Office of the Chief Information Officer.

[FR Doc. 01–10773 Filed 4–30–01; 8:45 am]

BILLING CODE 3510–07–P

DEPARTMENT OF COMMERCE

Census Bureau

Generic Clearance for Customer

Satisfaction Surveys

ACTION: Proposed collection; comment

request.

SUMMARY: The Department of

Commerce, as part of its continuing

effort to reduce paperwork and

respondent burden, invites the general

public and other Federal agencies to

take this opportunity to comment on

proposed and/or continuing information

collections, as required by the

Paperwork Reduction Act of 1995,

Public Law 104–13 (44 U.S.C.

3506(c)(2)(A)).

DATES: Written comments must be

submitted on or before July 2, 2001.

ADDRESSES: Direct all written comments

to Madeleine Clayton, Departmental

Paperwork Clearance Officer,

Department of Commerce, Room 6086,

14th and Constitution Avenue, NW,

Washington, DC 20230 (or via the

Internet at mclayton@doc.gov).

FOR FURTHER INFORMATION CONTACT:

Requests for additional information or

copies of the information collection

instrument(s) and instructions should

be directed to Joanne Dickinson, U.S.

Bureau of the Census, Room 3015–3,

Washington, DC 20233–0800, and 301–

457–4081.

SUPPLEMENTARY INFORMATION:

I. Abstract

The Census Bureau is requesting an

extension of the generic clearance to

conduct customer satisfaction research

surveys which may be in the form of

mailed or electronic questionnaires and/

or focus groups or personal interviews.

The Census Bureau has ranked a

customer focused environment as one of

its most important strategic planning

objectives. The Bureau routinely needs

to collect and analyze customer

feedback about its products and services

to better align them to its customers’

needs and preferences. Several products

and distribution channels have been

designed/redesigned based on feedback

from its various customer satisfaction

research efforts.

Each research design is reviewed for

content, utility, and user-friendliness by

a variety of appropriate staff (including

research design and subject-matter

specialists). The concept and design are

tested by internal staff and a select

sample of respondents to confirm its

appropriateness, user-friendliness, and

to estimate burden (including hours and

cost) of the proposed collection of

information. Collection techniques are

discussed and included in the research

concept design discussions to define the

most time-, cost-efficient and accurate

collection media.

The clearance operates in the

following manner: a block of hours is

reserved at the beginning of each year,

and the particular activities that will be

conducted under the clearance are not

specified in advance. The Census

Bureau provides information to OMB

about the specific activities on a flow

basis throughout the year. OMB is

notified of each activity in a letter that

gives specific details about the activity,

rather than by means of individual

clearance packages. At the end of each

year, a report is submitted to OMB that

summarizes the number of hours used

as well as the nature and results of the

activities completed under the

clearance.

Some modifications of the clearance

from previous years are planned. The

number of hours is expanded from 3,750

per year to 4,000 to allow for largerscale research efforts with increased

analytical power. In addition, incentives

as a survey procedure may also be the

subject of research under the clearance.

II. Method of Collection

This research may be in the form of

mailed or electronic questionnaires and/

or focus groups or personal interviews.

III. Data

OMB Number: 0607–0760.

Form Number: Various.

Type of Review: Regular.

Affected Public: Individuals or

households, State or local governments,

farms, businesses or other for-profit

organizations, federal agencies or

employees, non-profit institutions,

small businesses or organizations.

Estimated Number of Respondents:

48,000.

Estimated Time Per Response: 5

minutes.

Estimated Total Annual Burden

Hours: 4,000 hours.

Estimated Total Annual Cost: There is

no cost to respondents, except for their

time to answer the questions posed.

Respondent’s Obligation: Voluntary.

Legal Authority: Executive Order 12862.

IV. Request for Comments

Comments are invited on: (a) Whether

the proposed collection of information

is necessary for the proper performance

of the functions of the agency, including

whether the information shall have

practical utility; (b) the accuracy of the

agency’s estimate of the burden

(including hours and cost) of the

proposed collection of information; (c)

ways to enhance the quality, utility, and

clarity of the information to be

collected; and (d) ways to minimize the

burden of the collection of information

on respondents, including through the

use of automated collection techniques

or other forms of information

technology.

Comments submitted in response to

this notice will be summarized and/or

included in the request for OMB

approval of this information collection;

they also will become a matter of public

record.

Dated: April 26, 2001.

Madeleine Clayton,

Departmental Paperwork Clearance Officer,

Office of the Chief Information Officer.

[FR Doc. 01–10774 Filed 4–30–01; 8:45 am]

BILLING CODE 3510–07–P

DEPARTMENT OF COMMERCE

Census Bureau

Survey of Plant Capacity Utilization

ACTION: Proposed collection; comment

request.

SUMMARY: The Department of

Commerce, as part of its continuing

effort to reduce paperwork and

respondent burden, invites the general

public and other Federal agencies to

take this opportunity to comment on

proposed and/or continuing information

collections, as required by the

Paperwork Reduction Act of 1995, Pub.

L. 104–13 (44 U.S.C. 3506(c)(2)(A)).

DATES: Written comments must be

submitted on or before July 2, 2001.