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ASSISTANT COMMANDANT FOR HUMAN RESOURCES

(CG-1) 

1. Mission: To meet the people needs of the Coast Guard and the needs of Coast Guard 

people. To get the right people, to the right place, at the right time with the right human 

support services.

2. Technical Authority / Technical Control: CG-1 exercises technical authority / control 

over assigned Headquarters units including the Coast Guard Academy.

3. Functions: Under the general direction and supervision of the Deputy Commandant for 

Mission Support (DCMS) , the Assistant Commandant for Human Resources shall:

a. Develop and deploy policy to ensure effective performance.

b. Meet agreed-upon performance outcomes.

c. Administer the Personnel Management, Reserve Training (RT), and Workforce 

Support Programs.

d. Serve as the key link between the Coast Guard's strategic and performance goals, 

support agreements, and the performance standards of the Human Resources 

Directorate. Lead the Human Resources Directorate policy and performance 

management efforts; ensure corresponding policy and business planning reflect the 

Coast Guard's chosen strategies.

e. Direct and manage the horizontal interfaces within the Human Resources 

Directorate; coordinate the activities of key business processes and programs.

f. Ensure that appropriate integration and communication occurs among all CG-1 

organizational elements and other Headquarters and field organizations.

g. Create the environment needed to ensure effective and efficient Human Resources 

mission performance at all organization levels.

h. Evaluate the mission performance of the Human Resources Directorate by 

measuring key outcomes/outputs and report to senior management as directed.

i. Serve as the Human Resources champion, key advisor and primary representative of 

the organization both externally and internally.

j. Advise and assist DCMS in the general administration of Headquarters. Keep 

DCMS informed of progress made in planning and executing the workforce policies 

and programs of the Service and subsequent outcomes. Actively participate in 

executive forums such as the DCMS Executive Leadership Council and Investment 

Board (IB).
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k. Direct the management and operation of the Coast Guard Exchange System and 

Morale, Well-being and Recreation programs.

l. Partner with the Program Executive Officer (PEO), other Mission Support 

Directorates, including the Chief Judge Advocate General organization in 

implementing effective human systems integration for all classes of cutters, aircraft, 

C4ISR, and logistics systems and associated workforces while retaining 

responsibility for human resource policies and procedures.
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EXECUTIVE ASSISTANT AND BUSINESS OPERATIONS STAFF 

(CG-1A)

1. Functions: Under the general direction and supervision of the Assistant Commandant for 

Human Resources, the Executive Assistant and Chief, Business Operations Staff shall:

a. Coordinate and review staff work, inquiries, and correspondence, including Senior 

Executive Leadership Meetings (SELM), Leadership Council (LC), and Executive 

Management Council (EMC) deliverables.

b. Plan and administer an efficient system for expediting, controlling, and coordinating 

communications between the directorates that is essential to the effective conduct of 

Mission Support business.

c. Serve as advisor to CG-1 for resource management issues.

d. Ensure integration of strategic business planning within CG-1.

e. Prepare CG-1 preliminary budget estimates and coordinate input to the DCMS budget 

build.

f. Act as the primary point of contact with DCMS-8 on budget formulation issues.

g. Coordinate all Q&As, QFRs, BBDs and external inquiries (i.e. FOIA, Congressional 

requests, etc.) within CG-1.

h. Inform DCMS-8 of all inquiries that may impact the CG Budget submission.

i. Coordinate the communication presence and branding of the CG-1 Directorates (e.g., 

message, web, and policy statements), ensuring coherent and integrated linkage of HR 

strategy to USCG strategy, and of HR strategy to HR actions and investments.

j. Serve as the liaison to the CG CFO’s Internal Controls Program. Coordinate responses to 

audit generated Notifications of Findings and Recommendation (NFR) documents.

k. Develop and maintain documented financial internal controls to ensure adherence to 

applicable financial policies and procedures.

l. Develop Mission Action Plans (MAPS) to remediate known internal control weaknesses 

addressing the root cause of the problems.

m. Perform audit reviews of management internal controls which should be developed and 

maintained in each office within CG-1.

n. Maintain oversight and coordinate input of CG-1 interests in the System Development 

Life Cycle process over HR Management Systems, e.g. Direct Access Technical Refresh. 
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HUMAN RESOURCE STRATEGY AND CAPABILITY OFFICE

(CG-1B)

1. Functions: Under the general direction and supervision of the Assistant Commandant 

for Human Resources, the Chief, Human Resource (HR) Strategy and Capability Office

shall:

a. Develop overarching HR strategies, serving as the permanent CG-1 advisor to the 

Evergreen Process. Use strategies to determine direction for Future Force research, 

design, and development efforts in order to ensure evolving force structure matches 

strategic requirements, and that stakeholders in the HR system have the tools, 

methods, and policies needed to manage the various workforces. Through CG-1,

advise VCG in matters related to executive development and the evaluation of 

executives.

b. Manage Future Force efforts to create and institutionalize systems and practices that 

result in continuous knowledge of manpower requirements; systems and policies by 

which competencies are managed; systems and policies by which specialties are 

created, assessed, managed, and adjusted as needed; systems and processes by which 

competency and specialty information are used as the foundation of career 

management information systems.

c. Manage the development and deployment of survey system, in collaboration with 

field and other stakeholders, in order to understand the HR system needs of unit 

commanders, and the needs of members for products and services. Direct the 

establishment and use of top level balanced scorecard measures for the effectiveness 

of HR system. Devise practices and policies to improve the ability of the HR system 

(people, competencies, methods, practices, tools, information) to accomplish its 

mission

d. Manage the planning and implementation of effective human systems integration for 

all facets of system acquisitions including cutters, aircraft, C4ISR, logistics systems, 

and the associated workforce. 
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FUTURE FORCE PROJECT DIVISION

(CG-1B1)

1. Functions: Under the general direction and supervision of the Chief, Human Resource 

Strategy and Capability Office, the Chief, Future Force Project Division shall:

a. Analyze relationships of systems (policy, resources, incentives, measurement, 

information, etc.) to determine implications for effective management of all Human 

Resources programs. Recommend courses of action to appropriate levels of 

leadership that lead to systemic solutions. Assist Human Resources Directors and 

Office Chiefs identify system inefficiencies, performance discrepancies, and in 

applying systems thinking to issues and problems. Serve as the system integrator 

when developing solutions.

b. Develop long-term strategies for Human Resources; coordinate the policy agenda and 

the policy formulation processes, including analyses and measures of effectiveness; 

coordinate strategic and scenario planning with Human Resources customers and 

partners; develop business and process models; facilitate vertical and horizontal 

integration of vision and strategic goals. Work to ensure linkage of HR strategic 

planning efforts to performance and business plan development. Serve as Baldridge

assessor for the Human Resources Directorates.

c. Coordinate development of Human Resources professional knowledge and skill. 

Develop and provide human resources orientation; maintain the Personnel 

Qualification System (PQS) process for the Human Resources Directorate, including 

analytic skills, project management skills, resource management skills, and Human 

Resources practice area skills. 

d. Develop requirements for, and provide end user evaluation of, analytic and decision 

support methods and tools to create and maintain the capability of the HR directorates 

to manage the human resources system. Deploy these methods and tools throughout 

the human resources community; provide training as needed.
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HUMAN SYSTEMS INTEGRATION DIVISION

(CG-1B3)

1. Functions: Under the general direction and supervision of the Chief, Human Resource 

Strategy and Capability Office, the Chief, Human Systems Integration Division shall:

a. Partner with the Director of Acquisition Programs (CG-93), Acquisition Sponsors, 

Technical Authorities, and other Support Directorates, including the Chief Counsel 

Organization, in implementing effective human systems integration for all facets of 

system acquisitions including cutters, aircraft, C4ISR, logistics systems, and the 

associated workforce.

b. Provide the CG-93 system acquisitions programs with CG-1 Technical Authority 

representation for human systems integration and associated issues relating to 

manpower, personnel, human performance (including training), human factors 

engineering, occupational health, system safety, habitability, and personnel 

survivability; oversee workforce management issues related to system acquisitions 

including workforce optimization, work-staffing balance, rating/specialty community 

compatibility, recruiting and retention, quality of life, career progression, etc.

c. Provide input for changes to crewing, performance support, system and asset 

configuration, research and development, and supportability. Initiate, review and 

evaluate program-related analyses; participate in the establishment and approval of all 

entrance/exit criteria for all program phases; develop and update documentation to 

support the system acquisitions programs.

d. Promote the Human Resources Directorates’ perspectives in the system acquisitions 

programs; coordinate with all Human Resources Directorates to ensure full 

interconnectivity to CG-9 concerning all matters of present and future human 

resources policies, procedures, and practices; coordinate to provide the human 

resources support capabilities of the CG-1 organization to the PEO, Sponsors, 

Technical Authorities, and other Support Directorates; ensure proper integration and 

communication between CG-1 functional areas and the CAO Directorates of 

Contracting and Procurement, Acquisition Services, and Acquisition Programs.

e. Review the impact of system acquisitions contractual and system changes on 

Commandant policy. Direct, coordinate, or initiate changes to plans, policies, 

procedures, and resources as needed in the HR Directorate to facilitate transition to 

new acquired systems.
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MANPOWER REQUIREMENTS DETERMINATION 

DIVISION 

(CG-1B4)

1. Functions. Under the general direction and supervision of the Director of HR Strategy and 

Capability (CG-1B), the Chief, Manpower Requirements Determination (MRD) division, 

shall:

a. Provide oversight of the MRD Enterprise System as defined in the Coast Guard Staffing 

Logic and Manpower Requirements Manual by actively managing the program to remain 

current and responsive to Coast Guard senior leadership by identifying mission-based 

human capital requirements. 

b. Provide general direction and technical guidance to the Manpower Requirements 

Analysis (MRA) Branch responsible for conducting Manpower Requirements Analyses, 

and facilitate final approval authority from CG-1 for final MRAs. 

c. Provide relevant and current human capital data to support the workforce planning and 

forecasting staff, as well as training, assignment managers, resource, and program 

managers.

d. Develop, approve, and maintain the authoritative MRD data source using an enterprisecompliant information system.

e. Benchmark human capital requirements initiatives by liaison, research and evaluation of 

other government agencies and public sector “best practices.”

f. Coordinate MRD support from Industrial Engineering postgraduate program to ensure 

graduate theses are providing value to the program. 

g. Promulgate and maintain Coast Guard Staffing Logic & Manpower Requirements 

documents, policies, and procedures.
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MANPOWER REQUIREMENTS ANALYSIS BRANCH 

(CG-1B41)

Operating Location: Millington, TN

1. Functions. Under the general direction and supervision of the Chief, Manpower 

Requirements Determination (MRD) Division (CG-1B4), the Chief, Manpower 

Requirements Analysis (MRA) Branch (CG-1B41) shall:

a. Translate mission requirements into workforce requirements through the collection, 

measurement and analyses of Coast Guard work requirements.

b. Conduct Manpower Requirements Analyses (MRA) of all Coast Guard unit types, 

including staff offices, shore facilities, afloat and aviation units. 

c. Facilitate the development of each Manpower Requirements Determination (MRD), 

including a summary of the number, characteristics, and competencies of workers 

needed to support mission requirements. 

d. Obtain CG-1 Technical Authority validation of Manpower Requirements 

Determination results.

e. Review completed MRDs every five years to ensure manpower requirements are 

updated to address changes in mission, process, equipment, and technology. 

f. Interface with Navy Manpower Analysis Center (NAVMAC) and capitalize on 

available manpower analysis tools to provide MRA support for acquisition, 

sustainment, and legacy unit type efforts. 

g. Provide manpower requirements expertise and supporting data and analyses to 

Human Systems Integration Division (CG-1B3) for Integrated Logistics Support Plan 

(ILSP) meetings by identifying the types and quantities of personnel required to safely 

and effectively operate, maintain and support the systems under review. 

h. Develop and implement performance management systems that evaluate the 

effectiveness and efficiency of the manpower requirements determination process and 

provide recommended changes to MRD policy where necessary.
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DIRECTOR OF HEALTH AND SAFETY

(CG-11)

1. Mission: The Director of Health and Safety (CG-11) serves as advisor to the Secretary of 

Homeland Security; serve as advisor to the Commandant; oversees the Coast Guard's 

overall health care program; the Coast Guard's overall safety program, the Coast Guard's 

overall Work-Life program. 

2. Functions: Under the general direction and supervision of the Assistant Commandant for 

Human Resources, the Director of Health and Safety shall:

a. Serve as Program Director for the Workforce Support Program (GAW) including the

Health Services, Work-Life and Safety and Environmental Health programs.

b. Serve as the Medical Advisor to the Commandant for: Interdepartmental and interservice agreements for health care of Coast Guard personnel and their dependents; 

Legislative matters affecting the health services program; and Important 

developments in other Federal agencies that affect the Health Services program.

c. Serve as Advisor to the Secretary in developing and implementing Department of 

Homeland Security national defense emergency medical, health and sanitation 

policies and plans, and such other advisory services that may be required or 

requested.

d. Plan, develop, and administer a comprehensive health care program for Coast Guard 

active duty, reserve, and selected retired personnel, including medical and dental 

examinations, and the provision of medical and dental care to those personnel and 

their authorized dependents.

e. Plan, develop, and administer a comprehensive program for the prevention of illness 

and injury of Coast Guard personnel and their dependents. Reduce losses and protect 

the environmental and occupational health of personnel in Coast Guard working 

facilities and living spaces.

f. Plan, develop, and administer programs for the well being of the Coast Guard 

workforce. Programs include wellness, individual and family advocacy, employee 

assistance, crisis intervention, relocation assistance, financial counseling, child and 

elder care, dependent schooling and other human services.

g. Advise responsible directorates relative to the establishment of physical standards for 

military duty and special operational programs.

h. Review the performance of Public Health Service (PHS) personnel detailed to the 

Coast Guard. Provide the Coast Guard Personnel Services Center (CG-PSC) with 

information regarding the technical background and qualifications of PHS personnel 

relative to pending assignments.
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i. Maintain liaison with the PHS, the Department of Veterans Affairs, and the medical 

departments of the Department of Defense and other Federal agencies. Serve on interservice boards and committees as appointed.

j. Provide health services consultation and advice to program managers.

k. Serve as Headquarters Planning Coordinator for all Coast Guard health care facilities.

l. Administer the Coast Guard's alcohol abuse prevention, education, treatment and 

rehabilitation program.

m. Review and make recommendations on legislative proposals affecting health care 

benefits and programs.

n. Maintain liaison with the Office of the Assistant Secretary of Defense (Health 

Affairs) concerning all matters affecting the Coast Guard Health Services Program.
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OFFICE OF WORK-LIFE

(CG-111)

1. Functions: Under the general direction and supervision of the Director of Health and 

Safety, the Chief, Office of Work-Life shall:

a. Serve as the Work-Life Program Manager; direct, administer and oversee Coast 

Guard (CG) Work-Life policies and programs.

b. Implement and manage a system of communications that informs family members of 

services and benefits associated with the Work-Life Program.

c. Develop and manage performance measurement systems for evaluating the 

effectiveness of the Work-Life Program.

d. Maintain liaison with the other Armed Services, other government organizations, and 

the private sector regarding Work-Life and Food Services. Provide consultative 

services within the constraints of available resources.

e. Represent the Commandant, the Chief of Staff, the Designated Safety and Health 

Official, and the Director for Health and Safety as appropriate at national, 

congressional, and departmental levels.

f. Coordinate and partner with CG Headquarters Program Managers and Support 

Program Managers to ensure Work-Life programs and policies are primary 

considerations in decision-making processes.

g. Partner with the Chaplain of the Coast Guard to identify and address the well being of 

employees and their families. Partner with the Office of Legal Policy and Program 

Development and legal Assistance Program to ensure legal assistance is provided.
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BEHAVIORAL HEALTH SERVICES DIVISION 

(CG-1111)

1. Functions: Under the general direction and supervision of the Chief, Office of WorkLife, the Chief, Behavioral Health Services Division shall:

a. Manage, direct, administer and oversee the Coast Guard’s Behavioral Health and 

Food Service programs.

b. Establish, develop, and promulgate behavioral health policy within the Office of 

Work-Life, and interpret program standards for Coast Guard-wide implementation to 

support the well-being of active duty, reserve, and civilian employees and their family 

members through the following elements: health promotion, physical fitness, stress 

management, tobacco cessation, weight management, personal wellness screening, 

substance abuse prevention, employee assistance, suicide prevention, workplace 

violence, sexual assault prevention and response1, family advocacy, and critical 

incident stress management. 

c. Oversee Behavioral Health and Food Services training, including course definition, 

development, delivery, and assessment. Establish training and continuing education 

requirements for the Food Service rate and Work-Life specialists.

d. Establish, develop, and promulgate Food Service policy and interpret program 

standards for Coast Guard-wide implementation. Serve as Supply Fund Stores 

Account Manager for Subsistence Provisions and General Messes.

e. Ensure programmatic Federal Systems of Record (e.g. employee assistance, family 

advocacy, and substance abuse) are managed Service wide in accordance with 

prescribed regulations and existing statutes.

 

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Sexual assault prevention and response policy development will be coordinated with the DCMS Office of Sexual 

Assault Prevention and Response – Military Campaign Office (SAPR-MCO).
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FAMILY SERVICES DIVISION

(CG-1112)

1. Functions: Under the general direction and supervision of the Chief, Office of WorkLife, the Chief, Family Services Division shall:

a. Manage, direct, administer and oversee Coast Guard family services programs. 

b. Establish, develop, and promulgate Work-Life policy and interpret program standards 

for Coast Guard-wide implementation to support the well-being of active duty, 

reserve, and civilian employees and their family members through the following

elements: transition and relocation assistance, spouse employment assistance, 

personal financial management, adoption reimbursement, school liaison services, 

child development services, elder care, ombudsman services, and special needs 

coordination for family members. 

c. Oversee Family Services Division programmatic training, including course definition, 

development, delivery, and assessment. Establish training and continuing education 

requirements for Work-Life specialists.

d. Ensure the effectiveness of unit Ombudsmen as a link to the Work-Life Program.

e. Serve as the Headquarters Planning Coordinator for Coast Guard childcare facilities.

f. Ensure Special Needs and Child Care Programs are managed Service wide in 

accordance with prescribed regulations and existing statutes.
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OFFICE OF HEALTH SERVICES

(CG-112)

1. Functions: Under the general direction and supervision of the Director of Health and 

Safety, the Chief, Office of Health Services shall:

a. Serve as Program Manager for Health Services program.

b. Review and evaluate policies relative to the delivery of health care in support of 

mission operations; interpret and implement all established policies; and recommend 

changes to the Director of Health and Safety, as appropriate.

c. Maintain liaison with other health system components such as the Army, Navy and 

Air Force medical departments, the Public Health Services, the Departments of 

Veterans Affair, and the private sector.
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OPERATIONAL MEDICINE AND MEDICAL READINESS DIVISION

(CG-1121)

1. Functions: Under the general direction and supervision of the Chief, Office of Health 

Services , the Chief, Operational Medicine and Medical Readiness Division shall:

a. Provide medical, consultative services to the Coast Guard and other Federal, State, 

and private sector agencies within the constraints of available resources.

b. Consult with the Coast Guard Personnel Services Center (CG-PSC) during their 

review of special health-related evaluations, and assist in their initiation of 

appropriate disability or administrative actions. Make recommendations as requested 

concerning interpretation of health standards for active duty personnel found not 

qualified for retention.

c. Serve as the Health Services Technician Rating Force Manager.

d. Plan and coordinate training and continuing education for officers, enlisted and 

civilian health care personnel.

e. Publish all manuals, instructions, directives, and publications under the cognizance of 

the Director of Health and Safety.

f. Review and evaluate policies relative to the support of mission operations; interpret 

and implement all established policies; and recommend changes to the Director of 

Health and Safety, as appropriate.

g. Develop and recommend policy regarding the Physical Disability Evaluation System.
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QUALITY AND PERFORMANCE IMPROVEMENT DIVISION

(CG-1122)

1. Functions: Under the general direction and supervision of the Chief, Office of Health 

Services , the Chief, Quality and Performance Improvement Division shall:

a. Develop, implement and maintain performance measurement system that evaluates 

the efficiency and effectiveness of the Health Services program. Analyze trends in 

illness patterns.

b. Provide dental and pharmaceutical consultative services to the Coast Guard and other 

Federal, State, and private sector agencies within the constraints of available 

resources.

c. Assure the professional competence of individuals providing health care services to 

Coast Guard beneficiaries through documentation, peer review and other monitoring 

programs.

d. Maintain the Health Service Allowance Lists of the Coast Guard.

e. Maintain liaison with the Public Health Services and the Coast Guard Personnel 

Command to ensure health service personnel accessions and assignments meet 

program needs. Provide program input on all duty assignment of medical, dental, 

pharmacy and allied health officers.

f. Improve security compliance for Protected Health Information (PHI) in accordance 

with the Health Insurance Portability and Accountability Act (HIPAA).
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OFFICE OF SAFETY AND ENVIRONMENTAL HEALTH

(CG-113)

1. Functions: Under the general direction and supervision of the Director of Health and 

Safety, the Chief, Office of Safety and Environmental Health shall:

a. Manage, direct, administer and oversee Coast Guard (CG) Safety and Environmental 

Health policies and programs.

b. Review and interpret safety and environmental health regulations and national 

consensus standards to evaluate their applicability, suitability and feasibility for 

integration into CG policy, programs and operations. Establish, develop, promulgate 

and interpret Safety and Environmental Health policy, standards and guidance for 

CG-wide implementation.

c. Oversee and analyze Safety and Environmental Health policy and program 

requirements and leverage scarce resources to produce safety and environmental 

health programs that are more effective.

d. Develop, manage and execute a comprehensive Loss Control and Prevention Program 

to assess risks, identify trends and control risks associated with CG operations.

e. Manage, direct, and coordinate all aspects of the CG mishap investigation process.

f. Develop, implement, maintain and review performance measurement systems to 

evaluate the efficiency and effectiveness of the safety and environmental health 

program.

g. Establish and promulgate safety and environmental health training policy and 

requirements for CG personnel. Manage safety and environmental health training, 

including course definition, development, delivery and assessment.

h. Coordinate and partner with CG Headquarters Program Managers and Support 

Program Managers to ensure Safety and Environmental Health are primary 

considerations in decision-making processes.

i. Establish policy and direct all aspects of the CG Occupational Medical Surveillance 

and Evaluation Program.

j. Represent the Commandant, the Chief of Staff, the Designated Safety and Health 

Official, and the Director for Health and Safety as appropriate at national, 

congressional, and departmental levels.

k. Manage the delivery of all Health and Safety Directorate (CG-11) Class C Training.
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AVIATION SAFETY DIVISION 

(CG-1131)

1. Functions: Under the general direction and supervision of the Chief, Office of Safety and 

Environmental Health, the Chief, Aviation Safety Division shall:

a. Manage, direct, administer and oversee the CG Aviation Safety Program.

b. Develop, coordinate, and review policies, procedures, standards and programs for the 

CG Aviation Safety Program.

c. Oversee and analyze Aviation Safety policy and program requirements and leverage 

scarce resources to produce aviation safety programs that are more effective.

d. Manage the E-AVIATRS database design, implementation and effectiveness. 

Analyze flight safety mishap data for trends/patterns in order to identify high-risk CG 

operations. Based on quantitative data initiate comprehensive measures to control or 

eliminate unsafe practices. Design e-tools for use by field units to enable 

measurement of safety program effectiveness and cultural norms.

e. Manage, direct, and coordinate all aspects of the CG aviation mishap investigation 

process.

f. Conduct periodic surveys of field operations to gauge compliance with established 

policies, procedures and programs and conditions/practices that could lead to 

illness/injury or noncompliance with aviation standards/ regulations.

g. Oversee/coordinate with Tri-P to monitor and update Crew Resource Mgmt and 

MRM required training for fleet-wide use. Manage AFC 56 budget to fund initial 

training and continuing education requirements for 50 + Flight Safety officers (FSO), 

senior enlisted maintenance managers and Fleet command cadre. Manage Graduate 

School Program.

h. Maintain liaison with other major Aviation programs especially Aviation Operations 

and Aeronautical Engineering to ensure that systems safety, risk assessment and risk 

management are incorporated as an integral part of all decision making processes.

i. Manage all aspects of the CG Flight Safety Officer program.

j. Act as Safety Subject Matter Experts in 5 different aircraft and Life support 

equipment in concert with other aviation programs. Provide technical advice and 

assistance on safety and environmental/occupational health, hazardous materials, 

hazardous wastes, and CG Occupational Medical Surveillance and Evaluation 

Program (OMSEP) to aviation units.

k. Represent the CG in meetings and conferences sponsored by professional safety and 

environmental/occupational health organizations including DSOC, JSSC, NGATS 
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etc. Conduct annual briefings to Commanding Officers conf, Engineering Officers 

conf, Student Engineers conference, and Perspective CO and XO conferences.
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SHORE SAFETY DIVISION

(CG-1132)

1. Functions: Under the general direction and supervision of the Chief, Office of Safety and 

Environmental Health, the Chief, Shore Safety Division shall:

a. Manage, direct, administer and oversee the CG Shore Safety Program.

b. Review and interpret safety and environmental health regulations and national 

consensus standards to evaluate their applicability, suitability and feasibility for 

integration into Shore Safety policies and programs and shore-based operations. 

Establish, develop, promulgate and interpret Shore Safety policy, standards and 

guidance for CG-wide implementation.

c. Oversee and analyze Shore Safety policy and program requirements and leverage 

scarce resources to produce shore safety programs that are more effective.

d. Manage shore-related aspects of the E-MISHAP database design, implementation and 

effectiveness. Analyze shore-based mishap data for trends/patterns in order to identify 

high-risk CG operations. Based on quantitative data, initiate comprehensive measures 

to control or eliminate unsafe practices. Design e-tools for use by field units to enable 

measurement of safety program effectiveness and cultural norms.

e. Manage, direct, and coordinate all aspects of the CG shore mishap investigation 

process.

f. Monitor and evaluate unit shore safety policy and program implementation by shore 

facilities.

g. Manage CG Industrial Hygiene Graduate School Program. Manage Weapons of Mass 

Destruction, Marine Safety PPE, First Responder and First Responder Operations 

courses.

h. Interface with other program operations and support managers to ensure shore safety 

is given primary consideration in all shore decision-making processes. Ensure that 

systems safety, risk assessment and risk management are incorporated as an integral 

part of all decision making processes.

i. Serve as Unit Safety Coordinator (USC) Program Manager.

j. Provide technical advice and assistance on safety and environmental/occupational 

health, hazardous materials, hazardous wastes, and CG Occupational Medical 

Surveillance and Evaluation Program (OMSEP) to units conducting shore-based 

operations.

k. Liaise with other military safety centers and organizations and civilian shore safety 

organizations. Represent CG interests at JSSC Conferences, DSOC, NAVOSH and 

other joint service meetings.
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ENVIRONMENTAL HEALTH DIVISION

(CG-1133)

1. Functions: Under the general direction and supervision of the Chief, Office of Safety and 

Environmental Health, the Chief, Environmental Health Division shall:

a. Manage, direct, administer and oversee the CG Environmental Health Program.

b. Review and interpret environmental health regulations and national consensus 

standards to evaluate their applicability, suitability and feasibility for integration into 

Environmental Health policies, programs and operations. Establish, develop, 

promulgate and interpret Environmental Health policy, standards and guidance for 

CG-wide implementation.

c. Oversee and analyze Environmental Health policy and program requirements and 

leverage scarce resources to produce environmental health programs that are more 

effective.

d. Serve as Subject Matter Experts for all environmental health-related topics to provide 

cross-functional support to other CG-113 Divisions and field safety and 

environmental health entities. Provide environmental health and preventive medicine 

technical assistance for disaster and mobilization planning to ensure continuity of 

operations.

e. Analyze environmental/occupational health data for trends/patterns in illnesses and 

injuries to identify high-risk CG operations and exposures. Initiate comprehensive 

measures to control or eliminate unhealthy conditions. Conduct epidemiological 

analysis of occupationally related data.

f. Monitor and evaluate environmental health policy and program implementation CGwide.

g. Provide expertise in behavior-based approaches to risk management, identify 

underlying causes of employee at-risk behaviors through analysis of mishap reports 

and special studies, aimed at mishap reduction.

h. Direct, manage and execute the CG Human Factors Programs.

i. Interface with other program operations and support managers to ensure 

environmental health is given primary consideration in all operational decisionmaking processes. Ensure that systems safety, risk assessment and risk management 

are incorporated as an integral part of all decision making processes.

j. Serve as Force Manager for Safety and Environmental Health Officers.

k. Manage and coordinate training for CG environmental health courses and human 

factors courses.
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l. Manage, direct, administer and oversee the CG Occupational Medical Surveillance 

and Evaluation Program (OMSEP). Develop, implement and keep current medical 

physical examination protocols for existing personnel exposure hazards as well as 

new and emerging exposure hazards and threats.

m. Represent CG in joint service working groups, national consensus groups, and 

interagency task forces. Represent CG interests at JSSC Conferences, DSOC, 

NAVOSH and other joint service meetings. Provide environmental health briefings to 

local commands and supporting DOD agencies.
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AFLOAT SAFETY DIVISION

(CG-1134)

1. Functions: Under the general direction and supervision of the Chief, Office of Safety and 

Environmental Health, the Chief, Afloat Safety Division shall:

a. Manage, direct, administer and oversee the CG Afloat Safety Program.

b. Review and interpret safety and environmental health regulations and national 

consensus standards to evaluate their applicability, suitability and feasibility for 

integration into Afloat Safety policies and programs and afloat (cutter and boat 

forces) operations. Establish, develop, promulgate and interpret Afloat Safety policy, 

standards and guidance for CG-wide implementation.

c. Oversee and analyze Afloat Safety policy and program requirements and leverage 

scarce resources to produce afloat safety programs that are more effective.

d. Manage afloat-related aspects of the E-MISHAP database design, implementation and 

effectiveness. Analyze afloat mishap data for trends/patterns in order to identify highrisk CG operations. Based on quantitative data, initiate comprehensive measures to 

control or eliminate unsafe practices. Design e-tools for use by field units to enable 

measurement of safety program effectiveness and cultural norms.

e. Manage, direct, and coordinate all aspects of the CG afloat mishap investigation 

process.

f. Monitor and evaluate afloat safety policy and program implementation by afloat 

units.

g. Manage Team Coordination Training, and coordinate Operational Risk Management 

and Crew Endurance Management training for fleet-wide afloat use.

h. Maintain liaison with other major operational and support programs especially Boat 

and Cutter Forces and Naval Engineering on all issues.

i. Provide technical advice and assistance on safety and environmental/occupational 

health, hazardous materials, hazardous wastes, and CG Occupational Medical 

Surveillance and Evaluation Program (OMSEP) to afloat.

j. Liaise with other military safety centers and organizations and afloat safety 

organizations. Represent CG interests at JSSC Conferences, DSOC, NAVOSH and 

other joint service meetings.
24

OFFICE OF HEALTH, SAFETY, AND WORK-LIFE BUSINESS OPERATIONS 

(CG-114)

1. Functions: Under the general direction and supervision of the Director, Health and Safety 

(CG-11), the Health, Safety, and Work-Life Business Operations Chief shall:

a. Develop, implement, and maintain performance measurement systems that evaluation the 

efficiency and effectiveness of the Health Services, Safety, and Work-Life programs. 

Develop cost-effective methods for health care delivery.

b. Coordinate the health benefits education and guidance program by conducting marketing, 

advertising, beneficiary assistance and education, and training in health services benefits 

for health services staff(s) and all eligible coast Guard personnel.

c. Monitor the outlay of funds for contracting of non-Federal health care services for 

eligible Coast Guard beneficiaries through the TRICARE program.

d. Monitor5 the outlay of funds for the purchase of health care services from DOD Medical 

treatment Facilities and other Federal treatment facilities, i.e. VA facilities.

e. Maintain liaison with the DOD Office of the Assistance Secretary of Defense, Health 

Affairs (OASDHA) and the TRICARE Management Activity (TMA) to ensure Coast 

Guard beneficiaries have access to DOD Military Treatment Facilities and TRICARE 

program benefits.

f. Plan, implement, manage, and maintain a Coast Guard Integrated Health Information 

System (IHIS). Oversee integration of new technology enhancements to the IHIS 

through the CG-11 IHIS Configuration Control Board.

g. Support CG-11 in requirements development, acquisition, implementation, support, and 

maintenance of all information technology procurements and their incorporation into the 

IHIS.

h. Coordinate enterprise information technology, System Development Life Cycle and 

Accreditation activities for all CG-11 information technology with CG-6 and the C4IT 

Service Center (C4IT SC).

i. Develop, implement, and maintain systems that enable the analysis of the Coast Guard’s 

Health Services, Safety, and Work-Life programs.

j. Oversee HSWL workload, clinical, and readiness data requirements.

k. Monitor the status of Coast Guard IHIS hardware at the Operations System Center (OSC) 

and monitor CG IHIS access and use via the CG Data Network (CGDN+).

l. Review and approve Health Safety – Work Life Service Center (HSWL SC) and regional 

practice site requests for the purchase of all HSWL program information technology, 
25

medical devices with interfaces to the IHIS, and medical equipment with interfaces to the 

IHIS.

m. Review all CG-11 and HSWL program Memorandum of Understanding (MOU) and 

Memorandum of Agreement (MOA) with other agencies.

n. Coordinate CG-11HSWL strategic planning activities, HSWL balanced scorecard, and 

business planning process for HSWL AFC 57/30 funds, which includes the HSWL SC 

and regional practices.

o. Provide program oversight of HSWL AFC-30 budget and AFC-57 funding and funded 

contracts.

p. Develop AFC 57 and AFC-73 resource proposals and assist CG-1 and DCMS-8 in annual 

budget formulation.

q. Assist DCMS-8 is the development of HSWL AFC-57 and AFC-73 budget projections.

r. Provide HSWL health care financial analysis to include the monitoring of AFC-57 

spending by object class and program elements.

s. Propose HSWL legislative change proposal (LCP) cost outs, and HSWL human capital 

planning (staffing logic, Personnel Allowance List and Semi-Annual Resource Reviews).

t. Coordinate the activities of the CG-11 Medical Resources System Working Group.

u. Oversee programmatic activities to maintain compliance in business processes related to 

the Coast Guards’ Chief Financial Officer (CG-8) audit and federal procurement policies 

and laws.
26

CIVILIAN HUMAN RESOURCES, DIVERSITY, 

AND LEADERSHIP DIRECTORATE

(CG-12)

1. Mission: The Directorate of Civilian Human Resources, Diversity, and Leadership is 

responsible for the overall direction, management and planning, coordination and 

administration of the Coast Guard's Service-wide civilian human resources program. The 

Directorate advises Coast Guard senior leadership on a wide range of sensitive and vital 

issues extending to matters and policies involving management of civilian personnel, 

diversity management for the entire Coast Guard workforce, and leadership training 

opportunities for every segment of the Coast Guard workforce, including workforce analysis 

and planning for all Service components. 

2. Functions: Under the general direction and supervision of the Assistant Commandant 

for Human Resources, the Director, Civilian Human Resources, Diversity, and 

Leadership Directorate shall:

a. Serve as advisor to senior command officials on civilian personnel matters and issues, 

and bring issues of concern to their attention and their issues of concern to the 

workforce.

b. Conduct special studies, research and analysis on the broad spectrum of civilian 

personnel and workforce management issues.

c. Develop civilian workforce management Plans and Policies; ensure overall policy 

consistency with the Office of Personnel Management (OPM) and the Department of 

Homeland Security (DHS)

d. Provide oversight and immediate technical control of the civilian Human Resources 

Management program.

e. Oversee the diversity management programs that create and support an organizational 

structure that achieves, values, and maximizes the benefits derived from a diverse 

workforce.

f. In coordination with the Director of Reserve and Military Personnel (CG-13), develop 

policies and practices that optimize the development of workforce components to 

assure the most efficient and effective use of available active, reserve, civilian, and 

Coast Guard Auxiliary human resources.

g. Coordinate with the workforce forecasting and analysis staff to ensure appropriate 

decision tools are readily available to workforce program managers.

h. Oversee the formulation of policies concerning leadership training and professional 

development of all Coast Guard personnel to include the Unit Leadership Development 
27

Program (ULDP), Individual Development Plan (IDP), Mentoring Programs, Leadership 

Training Programs, and the Career Development Advisor Program.

i. Oversee Service policy and procedures that ensure all employees with potential for 

increased responsibility are provided appropriate leadership training opportunities.

j. Liaison directly with the CG-1A Business Operations Staff to coordinate resource / 

financial management issues (e.g. budgeting, distribution of funds, executing current 

year budgets, etc) impacting the Directorate.
28

OFFICE OF WORKFORCE FORECASTING AND ANALYSIS

(CG-12A)

1. Functions: Under the general direction and supervision of the Director of Civilian 

Human Resources, Diversity, and Leadership, the Chief, Office of Workforce Forecasting 

and Analysis shall:

a. Provide timely, accurate, and predictive workforce analysis for program managers to 

assess the strategic implications and impacts of human resource policy decisions on 

the active duty, reserve, and civilian employee workforce.

b. Develop and oversee a program of total workforce forecasting, planning and 

management. Integrate information from the Assistant Commandant for Resources to 

develop military and civilian employment capability plans (MECP/CECP) for each 

component of the Coast Guard workforce.

c. Develop plans to forecast and predict accessions, promotions, training and other 

workforce flows compatible with force structures, personnel inventories and 

billet/position targets.

d. Predict the impact of external and internal trends on the Human Resources 

Management System in order to alert managers of potential problems and 

opportunities.

e. Design, develop and maintain computer models to forecast and project the size and 

flow of the Coast Guard workforce.

f. Provide policy analysis and decision support to the Human Resources Directors by 

evaluating past and present policies and practices, and by predicting the impact of 

proposed policies and practices on the structures of the active duty, reserve and 

civilian workforces.

g. Develop and maintain 1-5 year projections of active duty, civilian, and reserve 

inventories, accessions and training targets. Perform risk analysis on projections to 

enable resource trade-offs among all workforce components.

h. Design and maintain models to measure, track and report general detail consumption. 

Make recommendations on the size and distribution.

i. Review all planning initiatives that involve changes to the workforce (e.g., RCP, PP, 

PAA, etc.). Evaluate their impact on structure, design, cost, stocks and profiles, and 

any issues related to the effectiveness and efficiency of the current and future 

workforce.

j. Participate in the acquisition process to ensure human resource requirements are 

included in all phases of the acquisition process. Provide guidance on personnel 

matters to ensure personnel analyses are included early in major acquisitions.
29

k. Initiate and/or participate in studies relating to workforce structure and flows.

l. Recommend action to staff elements responsible for controlling accession, attrition 

and flow rates. Identify critical shortfalls/excesses and develop recommendations for 

remedial actions.

m. Coordinate efforts with the financial management, personnel management, and 

training and accession staffs to ensure workforce planning efforts are incorporated

with sufficient lead time to provide the required number of skilled personnel to 

perform the required work.

n. Develop long and short range plans to meet the anticipated need of the organization in 

terms of number, type, series, grade and skill level of future active duty military and 

civilian workforces.

o. Interact with the active duty, reserve and civilian human resources policy offices in 

determining the direction and health of their workforces.

p. Develop and monitor workforce diversity representation and related accession goals 

for active duty, reserve and civilian workforces. Provide trend information to senior 

managers as required.

q. Manage the Operations Research Postgraduate program.

r. Project active, reserve and civilian workforce inventories, accession and training 

targets. Conduct risk analysis on projections to enable resource tradeoffs.

s. Scan the external environment to estimate the capabilities of future trainees. Assess 

the implications of trends in labor market aptitude and other issues that may influence 

both the active duty or reserve component.

t. Monitor active personnel flows to facilitate training load projections; recommend 

policies and practices to maintain stable desired flows.

u. Develop and implement performance management systems that evaluate the 

effectiveness and efficiency of workforce planning and analysis.

v. Develop, monitor and revise, as necessary, minimum qualification standards 

(including medical standards) for accessions and retention.
30

OFFICE OF DIVERSITY AND INCLUSION

(CG-12B)

1. Functions: Under the general direction and supervision of the Director of Civilian 

Human Resources, Diversity, and Leadership, the Chief, Office of Diversity and 

Inclusion shall:

a. Assist Coast Guard leaders in creating and maintaining a positive culture where the 

differences of all personnel are respected, so that all will have the opportunity to 

achieve their full potential and maximize their contributions to Coast Guard missions. 

b. Develop and manage the Diversity Strategic Plan for the Service. Prepare and submit 

the Diversity Annual Report requirements as required. 

c. Serve as a resource for all personnel on workforce climate and diversity policy 

concerns by providing counsel and clarifying policy. Collect information and provide 

a method for unit-level personnel to convey concerns regarding workforce climate 

and Coast Guard diversity policy to the policy advisors.

d. Manage cross-program workforce diversity and related initiatives by developing, 

coordinating, implementing and monitoring Coast Guard-wide strategic educational 

and training plans that emphasize the importance of a diverse workforce.

e. Ensure that the Diversity Policy Advisors (Gender, Ethnic, and Workforce) provide 

direct, regular and exception reports on diversity issues to the Assistant Commandant 

for Human Resources and to the Commandant through the Director of Civilian 

Human Resources, Diversity, and Leadership (CG-12).

f. Monitor the advancement and assignment process and results to ensure diversity is 

created and maintained across all rates, ranks, and assignments.

g. Advise in the formulation of policies as they relate to diversity issues. Directly 

liaison with the Coast Guard Personnel Service Center (PSC) on workforce diversity 

matters.

h. Support the Commandants Leadership, Excellence, and Diversity Council (LEAD) by 

providing logistical support and subject matter expertise. The Office Chief shall 

serve as the LEAD Co-Chair; Policy Advisors shall provide guidance and subject 

matter expertise to the LEAD.

i. Serve as the primary liaison with DHS and DOD concerning diversity management 

issues. Provide support to inter-service organizations such as the Defense Advisory 

Council on Women in the Services (DACOWITS) and Women in NATO Forces 

(WINF). The Gender Policy Advisor serves as the Coast Guard representative to 

DACOWITS and WINF.

j. Assess Organizational Assessment Surveys to identify workforce trends and identify 

ways to remove barriers to the promotion of workforce diversity.
31

k. Lead Diversity Outreach initiatives both internally and externally to improve 

workplace climate and recruitment of diverse candidates into the Coast Guard. 

Maintain programmatic oversight of and manage all cross-programmatic diversity 

outreach and recruiting initiatives and activities by developing, coordinating, 

implementing and monitoring a Coast Guard-wide strategic outreach plans. 

l. Liaise with Hispanic Association of Colleges and Universities (HACU), Women in 

Military Service for America (WIMSA), Historically Black Colleges and Universities 

(HBCU), and Tribal Colleges and Universities (TCU) etc. to increase Coast Guard 

visibility and to leverage their contacts to improve recruiting.

m. Provide support and encourage service involvement in diversity affinity groups (e.g., 

Association of Naval Services Officers (ANSO), Sea Services Leadership Association 

(SSLA), National Naval Officers Association (NNOA), etc.).

n. Manage the COMPASS Outreach Team. Improve awareness of Coast Guard 

missions and opportunities in diverse communities by developing and maintaining a 

nationwide corps of Coast Guard members who perform outreach activities in diverse 

communities.

o. Through each respective Coast Guard liaison billet, coordinate the efforts of the Coast 

Guard’s participation in the Hispanic Association of Colleges and Universities 

(HACU) and Historic Black Colleges and Universities (HBCU) programs.

p. Serve as a medium to reduce organizational barriers which exist due to 

communication failures between diverse people. Serve as a forum for the exchange 

of information concerning efforts to achieve and manage cultural diversity to ensure 

that initiatives are both effective and efficient.

q. Maintain liaison with the Office of Civil Rights (CG-00H) and the Office of 

Leadership (CG-12C), as required, to oversee the minority and women recruiting 

programs.
32

OFFICE OF LEADERSHIP 

(CG-12C)

1. Functions: Under the general direction and supervision of the Director of Civilian 

Human Resources, Diversity, and Leadership, the Chief, Office of Leadership shall:

a. Be responsible for the policy development, implementation and management of all 

leadership training opportunities for every segment of the Coast Guard workforce. 

b. Formulate policies concerning leadership training of all Coast Guard personnel to 

include the Unit Leadership Development Program (ULDP)2, Individual 

Development Plan (IDP), Mentoring Programs, and Leadership Training Programs.

c. Oversee the Unit Leadership Development Program (ULDP).

d. Promote individual responsibility in alignment with organizational standards and 

resources to foster a strategic approach to career planning through a Commandant 

Instruction providing policy, guidance, and forms in support of the Individual 

Development Plan (IDP).

e. Manage the Mentoring Program to promote interpersonal development through a 

formal mentoring web-assisted matching job aid, general mentoring tools, and 

an e-learning module(s).

f. Manage the Leadership Training Programs and establish the framework for leadership 

knowledge and skills relative to Coast Guard Leadership Competencies with the 

Leadership Development Center through targeted curriculum, courses and seminars 

including: (a) Class "A" School Leadership Curriculum, (b) Leadership and 

Management School, (c) CG attendance at DOD leadership programs, and (e) 

Commercial/Contracted Leadership Courses.

g. Manage AFC-56 quotas and funding allocations for all leadership courses delivered 

to the workforce. Solicit and select applicants for internal and DHS sponsored 

leadership development programs. Initiate procurement action for commercially 

obtained courses and serve as COTR for programs delivered under contract.

h. Manage the content, quality, and conduct of Coast Guard leadership training to ensure 

content is within the Leadership framework. Provide oversight on the establishment 

of procedures to insure appropriate emphasis on leadership training at all Coast Guard 

units/activities. Ensure leadership training and professional development activities 

reflect current doctrine and policy (Coast Guard, DHS, and DOD).

i. Serve as the Headquarters Program Manager for Coast Guard training programs 

(Officer Candidate School, Direct Commission Officer, Indoctrination, Cadet 

 

2 The ULDP is a web-based job aid developed and maintained by the Leadership Development Center mandated for 

use by every Coast Guard unit.
33

Leadership Training, CWO Professional Development, CPO Academy, Leadership 

and Management School (to include all courses/versions), and Mentoring.

j. Promote market and communicate the Coast Guard's leadership programs.

k. Develop policy, criteria and methods to recognize leadership excellence in the field. 

Solicit field nominations, convene selection panels, and conduct ceremonies for the 

following leadership awards: (1) Witherspoon, (2) McShan, (3) Putnam, (4) Greanoff, 

(5) Munro, and (6) Jarvis.

l. Use research of military and civil service professional development theory and 

principles to formulate and revise broadly applicable service-wide leadership 

standards.

m. Formulate policy and maintain oversight of the Enlisted Professional Military 

Education (EPME) program. Perform rating force management functions for all 

professional knowledge elements associated with each enlisted pay grade.

n. Serve as the primary liaison with DHS and DOD for professional military education 

requirements (Homeland Security Professional Education (HSPROFET), Joint, 

Enlisted and Officer Professional Military Education (JPME, EPME, OPME), 

leadership, professional development, and mentoring programs.

o. Oversee the content and quality of Leadership Development Center efforts to 

administer programs and training in accordance with established leadership policies. 

p. Monitor the effectiveness of Leadership programs and policy focusing input from the 

field through management of the Commandant's Leadership, Excellence, and 

Diversity Council. Initiate semi-annual meetings and develop recommended 

interventions for the consideration of the Commandant.

q. Serve as the Executive Secretariat to the Coast Guard Academy (CGA) Board of 

Trustees (BOT). Liaise between CGA, CG-1, and Senior Leadership. Serve as the 

Executive Secretariat to the Coast Guard Academy (CGA) Board of Visitors (BOV) 

and serve as a liaison between CGA, CG-092 and Congress as required.
34

OFFICE OF CIVILIAN HUMAN RESOURCES

(CG-121)

1. Functions: Under the general direction and supervision of the Director of Civilian 

Human Resources, Diversity, and Leadership, the Chief, Office of Civilian Human 

Resources shall:

a. Plan, develop, and interpret personnel policies for civilian employees. Develop, 

implement, and maintain performance measurement systems that evaluate the 

efficiency and effectiveness of the civilian human resources program. Conduct 

program reviews for effectiveness and implement program communications.

b. Provide technical advice, guidance, and instructions to managers, command officials 

including operating personnel officials, work-life staffs, and Authorized Certifying 

Officials on civilian human resources issues.

c. Plan, develop, and issue human resources and permanent change of station travel 

policies and procedures (e.g., recruitment/staffing; RIF/TOF placement, special 

emphasis programs, performance management, awards, classification, pay, benefits, 

labor/employee relations, hours of work, and employee development, etc.,) for 

civilian appropriated and non-appropriated fund employees of the Coast Guard.

d. Develop policies, standards, and requirement statements governing effective use of 

automated civilian human resources and payroll systems. Liaise as needed with 

responsible Departmental components and other Federal agencies on government 

automated civilian human resources payroll initiatives.

e. Adjudicate civilian, permanent change of station, compensation, health benefits and 

life insurance claims/waivers within as prescribed within approved delegated 

authority. Adjudicate permanent change of station and classification appeals.

f. Conduct special studies, research and analysis on a broad spectrum of workforce 

management issues to ensure the civilian human resources system facilitates 

accomplishing the Coast Guard's mission through effective management and 

utilization of its human resources.

g. Represent the Coast Guard in dealings with the DHS Office of the Chief Human 

Capital Officer (OCHO), OPM, GAO, other Departmental components, and federal 

agencies on civilian human resources issues. Serve as the Coast Guard representative 

on the DHS OCHO Director's Council. Serve as the principal point of contact 

between the Coast Guard and DOD to assure consistency and uniformity of civilian 

human resources mobilization policies and procedures.

h. Serve as principal advisor to senior command officials, including the Commandant,

on civilian human resources matters and issues. Establish communications with the 

civilian workforce through a variety of means. Communicate the Commandant's 
35

philosophy and position on issues of interest. Notify senior officials regarding issues 

of concern pertaining to the civilian workforce.

i. Provide analysis, research and evaluation for special studies, items of importance to 

the Commandant, new program actions (i.e., legislative initiatives), Congressional 

inquiries and public interest matters.
36

HUMAN RESOURCES OPERATIONS DIVISION

(CG-1211)

1. Functions: Under the general direction and supervision of the Chief, Office of Civilian 

Human Resources, the Chief, Human Resources Operations Division shall:

a. Provide/advise on civilian human resources initiatives and the delivery of civilian 

human resources services to the Coast Guard's Headquarters and field activities 

personnel to include recruitment and staffing, reduction-in-force, personnel 

processing, personnel records management, position classification, salary/wage 

administration, employee benefits, employee relations, and labor relations.

b. Provide administrative control and technical support to the Field Advisory Units in 

accordance with personnel laws, regulations and implementing directives.

c. Monitor civilian human resources activities to ensure compliance with all appropriate 

laws, regulations, policies and procedures and the accurate and time completion of all 

assigned tasks.
37

HUMAN RESOURCES SERVICE CENTER

(CG-1211HQ / CG-1211NE / CG-121SE / CG-121W)3

1. Functions: Under the general direction and supervision of the Chief, Human Resources 

Operations Division, the Chief, Human Resources Service Center – HQ/NE/SE/W shall:

a. Serves as principal advisor to senior command officials on a wide variety of civilian 

human resource management matters and issues. Provide advice and assistance to 

managers and employees on personnel matters including restructuring the workforce, 

reduction-in-force actions, succession planning, career planning, position 

management and classification issues, centrally funded training matters, disciplinary 

and performance-based actions, grievances, labor relations, performance 

management, incentive awards programs, basic benefits, workers compensation, and 

leave regulations.

b. Conduct recruitment and staffing activities, provide advice and guidance on 

appropriate recruitment methods, and coordinate travel order requests for PCS moves.

c. Evaluate and classify civilian positions, maintain records of authorized position 

descriptions and billet allocations. Provide recommendations on position 

management issues, and interpret and administer pay policies and regulations.

d. Provide advice and assistance to managers and employees on basic benefits, 

performance management, incentive awards programs, leave regulations, and workers 

compensation.

e. Maintain official records of all civilian employees, process personnel actions and 

maintain all personnel information in associated soft/hardware applications. Liaison 

with payroll offices to ensure proper salary payments and compliance with third-party 

settlement decisions.

f. Establish and maintain communication through a variety of means that provide advice 

on issues of interest and concern to both military and civilian workforces within their 

respective areas of responsibilities.

 

3 The four CG-1211 HR Service Centers employees are dispersed throughout the Coast Guard with CG-1211HQ and 

CG-1211SE, and CG-1211W centered in Arlington, VA. CG-1211NE is centered in Baltimore. Associated billets 

are designated as Detached Duty at are located at various Coast Guard commands. 
38

WORKFORCE MANAGEMENT DIVISION

(CG-1212)

1. Functions: Under the general direction and supervision of the Chief, Office of Civilian 

Human Resources, the Chief, Workforce Management Division shall:

a. Develop policies, program management guidance, and oversight for staffing, 

classification, recruitment, compensation, and program evaluation for the civilian 

workforce.

b. Develop policies and procedures regarding employment programs to include 

competitive and excepted services, examining, recruiting, promotion, placement, and 

conditions of appointment and re-employment.

c. Develop policies, plans, and budget for a wide variety of special emphasis 

employment programs, in response to Presidential, Secretarial, and Commandant 

Initiatives.

d. Manage the civilian recruitment program; formulate recruitment plans and initiatives 

to meet specific program area needs.

e. Develop reduction-in-force (RIF) policy, policy-governing transfer of civilians under 

transfer of function regulations, policy and oversight for effective outplacement of 

eligible employees affected by RIF or transfer of function.

f. Develop policies and procedures regarding classification of Federal Wage System and 

General Schedule positions and the administrative Classification of Academy Faculty, 

Administrative Law Judge, and Senior Executive Service positions.

g. Review all high-grade position classification actions (GS-14 and above). Adjudicate 

classification appeals.

h. As provided in statute, establish and promulgate pay and compensation policies 

including basic compensation, premium pay, pay benefits, allowances, differentials, 

and special pay setting for administrative pay plan personnel and special work force 

groups.

i. Conduct continuing program reviews to evaluate service-wide effectiveness of 

staffing, classification, recruitment, and compensation programs.

j. Review and analyze proposed laws, rules, and regulations. Participate in intra and 

interagency work groups. Provide analysis of proposed legislation and develop 

proposals as required.

k. Provide analysis, research, and evaluation for special studies, workforce planning 

efforts, new program actions (i.e., legislation, A-76), inquiries and public interest 

matters.
39

WORKFORCE DEVELOPMENT AND SUSTAINMENT DIVISION 

(CG-1213)

1. Functions: Under the general direction and supervision of the Chief, Office of Civilian 

Human Resources, the Chief, Workforce Development and Sustainment Division shall:

a. Develop program policies, guidance and standards for performance management, 

leave, and hours of work, alternative work schedules, benefits, awards and incentive 

recognition programs, telework, drug and alcohol testing, and Worker’s 

Compensation and unemployment compensation programs.

b. Oversee the performance management process for Coast Guard civilian employees. 

Ensure specific guidelines, rules, and regulations established by the Office of 

Personnel Management (OPM) and DHS are adhered to and ensure the operating field 

offices implement the programs within governing laws, rules, regulations, policies, 

and procedures.

c. Manage the civilian awards program to assure employees are appropriately 

recognized and rewarded. Coordinate Coast Guard participation in award 

ceremonies.

d. Oversee the work of the Retirement and Benefits Service Center, which provides 

advisory services and technical advice, retirement counseling and calculations, 

health/life insurance, Thrift Savings Plan, Flexible Spending Account, and LongTerm Care information, Workers' Compensation expertise, other assistance related to 

Federal civilian benefits and entitlements to employees and headquarters and field 

Human Resources Specialists. Evaluate programs and processes related to the 

advisory services and technical advice.

e. Adjudicate civilian claims and waivers regarding leave, health benefits, life 

insurance, and retirement within delegated authority.

f. Establish and promulgate leave and hours of work policies relating to alternative 

work schedules, telecommuting, employee absence, and use of leave.

g. Develop policies and procedures regarding employee health insurance, life insurance, 

Office of Workers' Compensation benefits, unemployment compensation issues, and 

associated benefits programs. Provides program oversight and advisory services to 

management on Worker’s Compensation Issues.

h. Plan, budget, and implement a comprehensive outreach program to provide 

systematic and ad-hoc training Coast Guard-wide in performance management, 

awards and recognition, retirement counseling and other functional areas.

i. Develop and implement management information tools that assist commands to 

evaluate and measure, enhance or improve performance management in their 

respective areas of responsibility.
40

j. Develop strategies to address Coast Guard-wide systemic retention issues affecting 

appropriated civilian employees.

k. Monitor the civilian drug-testing program to assure compliance with governing 

regulations.

l. Provide analysis, research, and evaluation for special studies, items of importance as 

directed by the Commandant, workforce planning efforts, new program actions (i.e., 

legislative, departmental), and public interest matters.
41

WORKFORCE RELATIONS DIVISION

(CG-1214)

1. Functions: Under the general direction and supervision of the Chief, Office of Civilian 

Human Resources, the Chief, Workforce Relations Division shall:

a. Oversee and manage the Coast Guard's employee relations program. This includes 

operational advice and guidance to customers in the areas of employee discipline and 

performance, and grievances and appeals and alternative dispute efforts.

b. Provide oversight to the Coast Guard's labor relations program. This includes 

operational advice and guidance to customers in negotiations, 3rd party representation, 

contract interpretation and unit clarification issues.

c. Develop and maintain various methods to adequately inform, guide, train, and support 

Command Staff Advisors and Human Resource Specialist. This includes issuance of 

newsletters, emails, manuals, teleconferences, library of resources, and training.

d. Develop and deploy supervisor training Coast Guard-wide in the employee relations 

and labor relations fields.

e. Represent the Coast Guard in dealings with Federal and non-Federal agencies on 

civilian employee relations and labor relations issues.

f. Continually assess and evaluate programs for effectiveness.
42

STRATEGIC PLANNING & APPLICATIONS DIVISION 

(CG-1215)

1. Functions: Under the general direction and supervision of the Chief, Office of Civilian 

Human Resources, the Chief, Strategic Planning & Applications Division shall:

a. Develop plans, research, evaluate, and oversee initiatives which will best position the 

Coast Guard’s Office of Human Resources in meeting future challenges. Review and 

emulate to the extent possible "best practices" of other government agencies and 

public sector human resource programs.

b. Review current Office business processes and revise or develops new processes as 

appropriate. Identifies future skill needs and develop plans to obtain those skills.

c. Propose human resource organizational alignment(s) to support Coast Guard's 

strategy and business plans.

d. Establish a human resources professional development framework.

e. Formulate strategic plans and initiatives to meet the human resource needs of 

customers consistent with statutory and regulatory requirements. Develop approaches 

that maximize state-of-the-art tools, incorporate technology, and emphasize 

innovation and continuous evaluation and improvement in products and customer 

service.

f. Develop requirement statements, statements of work, cost benefits analysis, and gap 

analysis for potential automated human resource systems.

g. Review, evaluate and acquire automated human resource automation systems, many 

of which are commercial off the shelf systems. Provide policies, standards and 

training governing the effective use of automated civilian human resource systems.

h. Provide liaison with responsible departmental elements for policy and administration 

of automated civilian human resources and payroll systems.

i. Develop policy, and provide technical advice, guidance, and instructions to managers, 

command officials including operating human resources officials on permanent 

change of station and invitational travel issues.

j. Develop and administer the budget for the Office of Civilian Human Resources.
43

DIRECTOR OF RESERVE AND MILITARY PERSONNEL

(CG-13)

1. Mission: Provide the Coast Guard a Ready Reserve Force that embodies the 

competencies necessary to perform Maritime Homeland Security; Domestic and 

Expeditionary Support to National Defense; and Response to Domestic Disasters, both 

natural and man-made. Provide an Active Duty Force to support all missions of the 

Service.

2. Functions: Under the general direction and supervision of the Assistant Commandant 

for Human Resources, the Director of Reserve and Military Personnel shall:

a. Serve as Commander of the Coast Guard Reserve Component and Program Director 

of the Reserve Training Program (RT). Develop policies and guide the delivery of 

services to ensure a mission-ready Reserve Component. Serve as Director and 

Functional Manager of the RT Appropriation.

b. Develop a reserve program vision and strategic guidance for the Coast Guard Reserve 

Component in alignment with the Coast Guard’s Reserve Policy Statement and DOD 

Reserve Components.

c. Develop the policies and practices to acquire, allocate, assign, train, administer and 

support the Reserve Component.

d. Assist program managers to determine surge, mobilization, augmentation and other 

part-time workforce requirements that make the best use of full and part-time 

resources.

e. Designate membership for Reserve Component policy boards and approve promotion 

opportunities for Inactive Duty Promotion List officers.

f. Advise and consult with other Directors, FORCECOM, AREA Commands, and 

DCMS on Reserve Component issues, actions, and initiatives. Advocate for the 

Reserve Component within the Coast Guard and with DOD and DHS.

g. Serve as a member of the DOD Reserve Forces Policy Board (RFPB), Coast Guard 

Academy Board, and other appropriate Coast Guard and DOD boards.

h. Oversee the Coast Guard housing program including government owned, leased, and 

unaccompanied personnel housing.

i. Serve as Program Manager for the Coast Guard Personnel Records Review Board 

(PRRB).

 

j. Develop workforce management plans and polices; ensure overall policy consistency 

between the active and reserve components.
44

k. Develop and issue personnel, pay, compensation, travel, transportation and uniform 

policies and procedures. Administer programs for retirees and decedents of military 

and lighthouse personnel, including survivor benefit plans.
45

MASTER CHIEF PETTY OFFICER

COAST GUARD RESERVE FORCES (CGRF-MC)

1. Functions: Under the general direction and supervision of the Director, Office of

Reserve and Military Personnel, the Coast Guard Reserve Forces Master Chief shall:

a. Assist and advise the Commandant, Vice-Commandant, the Director of Reserve and 

Military Personnel, and the Master Chief Petty Officer of the Coast Guard 

(MCPOCG) on the impact of existing or proposed policy changes and potential 

situations pertinent to the morale and general well-being of Coast Guard Reserves 

personnel and their families.

b. Ensure that lines of communication, both written and oral are available to all 

Reserve enlisted personnel. Maintain and keep a communications link with field 

units through Reserve Command Master Chiefs, or directly to field units by 

correspondence, visits, social media to exchange ideas and disseminate information 

affecting the enlisted workforce community, and as needed the entire Coast Guard.

c. Remain informed concerning current Reserve enlisted personnel policies including 

pay and allowances, morale, welfare, housing and incentive programs that impact 

Reserve enlisted personnel. 

d. Upon invitation, act as the Reserve enlisted representative of the Commandant, Vice 

Commandant, and the Director of Reserve and Military Personnel, and in the 

community and at civic functions, and accompany the Commandant, Vice 

Commandant, and the Director of Reserve and Military Personnel to official 

functions, inspections, and ceremonies as appropriate. 

e. Assist the Commandant, Vice Commandant, and the Director of Reserve and 

Military Personnel in establishing a positive Service climate that is based on 

personal respect for all members regardless of race, color, religion, gender, age, or 

national origin, within constraints of the law.

f. Maintain direct liaison and communications with the Reserve senior enlisted 

member representing Reserve members of the other Services of the United States 

Armed Forces. 

g. Ensure Chiefs' Call, Training & Indoctrination (CCTI) is conducted within current 

guidelines.

h. Actively participate in the Chief Petty Officer Academy curriculum design.

i. Review Reserve Command Master Chief applications and selections. Review and 

recommend changes to Reserve CMC billets.
46

OFFICE OF RESERVE AFFAIRS

(CG-131)

1. Functions: Under the general direction and supervision of the Director of Reserve and 

Military Personnel, the Chief, Office of Reserve Affairs shall:

a. Provide the Coast Guard a Ready Reserve Force that embodies the competencies 

necessary to perform Maritime Homeland Security; Domestic and Expeditionary 

Support to National Defense; and Response to Domestic Disasters, both natural and 

man-made; and to provide a staff of Full Time Support personnel to organize, 

administer, recruit, instruct, and train the Reserve Component.

b. Develop Reserve Program vision, strategic guidance and supporting plans and actions 

to improve the readiness of the Reserve Component and the Reserve Program 

Administrator Corps.

c. Develop goals and objectives to improve the readiness and health of the Reserve 

Component. Develop and monitor measures to evaluate the efficacy of laws, policies, 

doctrine, and programs that impact the Reserve Component.

d. Serve as the working level point of contact with the Office of the Assistant Secretary 

of Defense (Reserve Affairs). Take appropriate action regarding all legislative 

initiatives, policies, doctrine, and programs that affect the Coast Guard Reserve 

Component (i.e. DOD, CG Authorization Act, DHS, etc.).

e. Develop accession policy and determine accession requirements to maintain 

established strength for the Reserve Component; manage the Reserve Component 

enlisted advancement and officer promotion system policies and requirements to 

ensure a healthy and viable work force. Develop policies for career progression and 

retention that are consistent with those for the active component.

f. Initiate request for authority for involuntary recall of Reservists on active duty for any 

contingency.

g. Develop RT Appropriation budgets; develop policies and priorities for RT 

Appropriation budget formulation and provide oversight and guidance for AFC-90 

budget execution in alignment with policies, priorities, and financial controls. 

Ensure DCMS-8 is aware of key AFC-90 resource issues for integration into overall 

CG-1 resource-related actions. Develop and manage staffing standards for the RTfunded Full-Time Support (FTS) positions. Develop policies and doctrine for FTS 

position utilization in alignment with current statutes. Evaluate requests to reprogram 

FTS and SELRES positions to ensure compliance with statutes, policies and doctrine.

h. In partnership with the FORCECOM, as well as other Headquarters' Program 

Managers, establish training requirements for and facilitate delivery of training to 

Coast Guard reservists. Evaluate the impact of training programs on the RT 

Appropriation and the work force.
47

i. Direct the Reserve Component's external contacts program with OSD, DOD Reserve 

Components, military coalition organizations, and other organizations as appropriate.

j. Develop legislative initiatives affecting the Reserve Component, coordinating with 

the DOD and the Active Component as needed.

k. Ensure the Reserve Component is optimally structured, via the PAL, to respond to 

surge requirements as articulated in the deliberate planning process and the CPRL. 

Monitor the relationships between various contingent demands and the implications 

for training and personnel policies. Devise measures and monitor reserve personnel 

inventories and force structures, monitor active inventories to facilitate training load 

projections, and recommend policies and practices to achieve inventory goals.

l. Develop Reserve Component personnel policies in coordination with managers of the 

Active Component and the DOD Reserve Components. Serve as Program Manager 

for the reserve personnel service delivery system at the Coast Guard Personnel

Services Command. Evaluate the impact of reserve personnel policies, flows and 

transitions (accessions, promotions, lateral rating changes and losses) on Reserve 

Component strength and the work force.

m. Serve as the Program Manager for the Reserve Program Administrator (RPA) Corps 

to ensure a viable, competent corps of Reserve Force Readiness System (RFRS) 

experts. Develop a succession plan that incorporates designation criteria, professional 

development, and permanency. In cooperation with CG-12A and CG-PSC, develop, 

execute and evaluate associated personnel policies for the RPA Corps. Ensure 

professional development of FTS employed with the RFRS.
48

RESERVE POLICY AND PLANS DIVISION

(CG-1311)

1. Functions: Under the general direction and supervision of the Chief, Office of Reserve 

Affairs, the Chief, Reserve Policy and Plans Division shall:

a. Execute the Reserve Program's strategic and business plans. Monitor progress and 

adjust plans as needed.

b. Review all associated and proposed laws and DOD directives/instructions for Coast 

Guard impacts. Provide feedback/comments to the originator. Develop policies and 

plans to implement changes as needed.

c. Monitor special DOD initiatives, e.g. Commission on the National Guard and Reserve 

(CNGR) Report, and the potential impact on the Coast Guard Reserve. Develop 

plans in anticipation of impacts.

d. Propose changes to Coast Guard policy, where required, to support the Reserve 

Component.

e. Submit Title 14 Legislative Change Proposals in support of the Reserve Program, as 

well as, Unified Legislation and Budgeting (ULB) initiatives through DOD, as 

required. Track progress of and respond to inquiries on the resulting Coast Guard

Authorization Bills and National Defense Authorization Act (NDAA) throughout the 

legislative process.

f. Identify Coast Guard Reserve policy gaps. Develop, maintain, and monitor plans of 

action and milestones to address those gaps as identified. 

g. Develop policies on the employment and transitioning of the Reserve Component, 

including mobilization and demobilization and ADSW in alignment with current 

statute and DOD policies.

h. Direct the activities of the Coast Guard Reserve Policy Board, including soliciting for 

input, managing the agenda, and convening the Board.

i. Coordinate with the DoD Reserve Force Policy Board on Coast Guard participation 

and involvement.

j. Develop and maintain Reserve workforce management plans, including, but not 

limited to, reserve enlisted/officer recruiting, training system requirements (basic 

training/REBI/"A" and "C" School quotas, enlistment bonuses and incentives, 

Reserve portion of Officer Corps Management Plan (OCMP) and the Chief Warrant 

Officer Management Plan (CWO OCMP) as developed by CG-12A, and the Reserve 

Enlisted Advancement Plan. Monitor all plans and adjust as needed.

k. Coordinate and submit the Coast Guard Reserve plan to the annual National Guard 

and Reserve Equipment Report.
49

l. Monitor and track execution of the current Fiscal Year mobilization plan.

m. Manage Reserve Mobilization/Demobilization processes in support of the Reserve 

workforce. Implement policies and procedures for SELRES mob/demob, initiate 

SELRES training programs, and monitor personnel contingency requirements.

n. Serve as the Reserve employment point of contact for planning/working groups.

o. Serve as Reserve employment point of contact for development of out-year 

mobilization plans. Coordinate with CG-5 to request Title 14 recall authority.

p. Develop an annual Reserve Program Administrator and MCPO, Coast Guard Reserve 

Forces succession plans. Coordinate selection and assignment with the Coast Guard 

Personnel Services Command.

q. Respond to Congressional correspondence resulting from constituent letters on a 

variety of policy and entitlement questions.
50

RESERVE PROGRAMS DIVISION

(CG-1312)

1. Functions: Under the general direction and supervision of the Chief, Office of Reserve 

Affairs, the Chief, Reserve Programs Division shall:

a. Serve as the Reserve Program resource manager. Ensure use of RT Appropriation, 

including AFC-90 funding and RT funded Full Time Support (FTS) billets align with 

congressional intent, planned contingency requirements, and Reserve Program 

strategic initiatives.

b. Serve as the RT Appropriation Funds Manager; train and monitor field personnel on 

financial management and internal controls requirements. Direct field AFC-90 funds 

management. Obtain input from FORCECOM and AFC 90 funds managers and 

determine the distribution of funds within the AFC. Establish guidance for all AFC90 fund managers. Review, adjust, and approve field spend plans to ensure allocation 

of AFC-90 supports mobilization readiness and training.

c. Develop reserve program out-year budgets to support program plans, initiatives, and 

policies. Maintain out-year AFC-90 (RT Appropriation) financial forecasts.

d. Monitor and execute current Fiscal Year business plan.

e. Analyze AFC-90 Quarterly Variance reports. Adjust spend plan allocations to 

improve spend-down rates and maximize field access to Reserve mobilization 

training resources. Approve funds transfers from the RT Appropriation and execute 

AFC-90 funds transfers to field AFC-90 fund managers. Direct close-out actions and 

requirements.

f. Develop RT-to-OE Refund plans. Analyze refund for alignment with internal 

controls. Make recommendations for adjustments as required. Execute and monitor 

the refund (process).

g. Analyze legislative changes, reserve policy changes, and ongoing program initiatives 

to ensure adequate resources are available and new requirements are factored into 

out-year plans.

h. Develop criteria for the annual revision of Reserve Standard Personnel Costs (SPCs).

i. Draft and submit Resource Proposals and Legislative Change Proposals as required.

j. Develop responses to Budget Book Questions (BBQs) and Questions for the Record 

(QFRs).

k. Audit PAL Reserve resources against training and mobilization requirements, pay 

grade, rating structure, and financial impacts. Coordinate personnel systems 

documentation of PAL Reserve requirements. Provide clearance review and 

coordinate reprogramming changes to all Selected Reserve (SELRES) and FTS PAL 
51

positions. Oversee Semi-Annual Reprogramming Review (SARR) involving 

reserves. Facilitate and support the Reserve Workforce Structure Board.

l. Develop policy on utilization of FTS. Conduct annual review of FTS staffing 

standards and allocation; assess alignment with RT support criteria and make 

reprogramming recommendations. Audit utilization of FTS to ensure alignment with 

statutes and policy.

m. Coordinate current year FTS reprogramming actions as described in the annual Full 

Time Support (FTS) review.

n. Coordinate personnel systems documentation of Reserve requirements on the PAL 

(competencies, CPRL linkage, etc.).

o. Manage and track execution of the current Fiscal Year Reserve workforce 

management plan to include, Reserve enlisted/officer recruiting; Training system 

requirements(basic training/REBI/"A" and "C" School quotas); Enlistment bonuses 

and incentives; CG Integrated Accession Plan; Officer Corps Management Plan; 

Enlisted Advancement Plan.

p. Monitor IDT/ADT participation and readiness compliance levels and distribute 

regular status reports and additional guidance, as required. Monitor IADT, IDT, ADT 

and ADSW-RC utilization to ensure alignment within established policy, training 

requirements, and budget frameworks.
52

RESERVE INFORMATION AND EVALUATION DIVISION

(CG-1313)

1. Functions: Under the general direction and supervision of the Chief, Office of Reserve 

Affairs, the Chief, Reserve Information and Evaluation Division shall:

a. Develop, maintain, and evaluate all performance measures for the Reserve 

Component (IDT/ADT participation, Annual Screening Questionnaire, 

Medical/Dental readiness, etc.).

b. Develop and maintain business plans and program performance measures reports.

c. Oversee and maintain incorporation of data and information into the DOD Reserve 

Equipment Report and the annual Reserve DHS report.

d. Develop and maintain status reports, historical data, and trend analysis reports for 

recruiting and other gains; attrition and other losses; workforce end-strength data; 

financial management; readiness; mobilization; training; diversity, and reports 

archive.

e. Monitor Reserve Component Data in the Enterprise Data Warehouse and coordinate 

interface requirements.

f. Ensure alignment of applicable Coast Guard and DOD Data Systems with reserve 

component policy/procedures by analyzing problem statements and recommending 

changes to systems or policy/procedures (e.g. Direct Access, CG Business 

Intelligence, Reserve Component Common Personnel Data System, Mobilization 

Readiness Tracking Tool, and the Enterprise Data Warehouse).

g. Research technological solutions to reserve component business problems.

h. Develop and execute the reserve component strategic communications plan.

i. Communicate Reserve Policy and provide CG-13 communications as necessary for 

internal outreach to Reservists via ALCOAST, the "Reservist", CG web and CG 

Portal.

j. Serve as the lead sponsor of "Reserve Education" via published avenues to address 

reserve unique processes in mobilization, demobilization, career opportunity, etc.

k. Engage the Office of the Assistant Secretary of Defense (Reserve Affairs- OASDRA) for the development of common USCGR/OASD-RA external communications.

l. Serve as the Coast Guard liaison for external Reserve communications related to 

Reserve issues with DOD Commands (e.g. COCOMs, Employer Support of Guard 

and Reserve).
53

m. Provide Reserve program public affairs interface to external media relations (e.g. 

Navy Times, Reserve Officer’s Association Magazine, SeaPower, JFQ, Military 

Officers Association, Fleet Reserve Association, etc.).

n. Provide Reserve Issue Flag support (speechwriting and talking points for CCG, VCG, 

DCMS, CG-1, and CG-13).

o. Provide CG-13 Flag support for the Reserve Policy Board, OASD-RA, ROA, and all 

other Reserve related functions.

p. Oversee and execute the Reserve Awards program (e.g. Waesche, Sparks, Reserve 

Outstanding Junior Officer, Reserve Family Readiness, etc).

q. Oversee and ensure logistics for Reserve sponsored events such as ROA Mid-Winter, 

Reserve Anniversary, Fleet Reserve Association participation, Inter-Allied 

Confederation of Reserve Officers.
54

OFFICE OF MILITARY PERSONNEL

(CG-133)

1. Functions: Under the general direction and supervision of the Director of Reserve and 

Military Personnel, the Chief, Office of Military Personnel shall:

a. Supervise the Coast Guard Liaison to DOD Compensation Staff.

b. Coordinate with CG-12A, CG-12B, CGA, CG-PSC, and CGRC to establish policy, 

set minimum qualification limits, and promote opportunities in the Coast Guard 

military recruiting program for minorities and women.

c. Serve as a member of the Coast Guard Headquarters Council on Strategies for 

Performance Improvement in Leadership.

d. Develop policies for the accession, assignment, and separation of military personnel.

e. Develop and coordinate military compensation policies and procedures.

f. Develop and coordinate policies and procedures relating to military travel and 

transportation entitlements.

g. Serve as program manager for the Coast Guard Personnel Command and Coast Guard 

Recruiting Command.

h. Convene the Uniform Board, Discharge Review Board (DRB), Selective 

Reenlistment Bonus (SRB) Panel, Special Duty Assignment Pay (SDAP) Panel, 

Enlisted & Officer Accession Bonus Panels and the Critical Skills Retention Bonus 

(CSRB) Panel.

i. Provide budgetary input and analysis for CG-13's budget to CG-1A and coordinate all 

CG-13 responses (e.g., Legislative Change Proposals (LCPs), Resource Proposals 

(RPs), Background Book Documents (BBDs), Question for the Record (QFRs), etc.) 

to Congress, DHS, OMB, IG, etc., on all personnel related topics. [New].

j. Oversee and manage the Coast Guard’s Housing Program.
55

POLICY AND STANDARDS DIVISION

(CG-1331)

1. Functions: Under the general direction and supervision of the Chief, Office of Military 

Personnel, the Chief, Policy and Standards Division shall:

a. Develop, formulate and implement enlisted and officer personnel management policy 

and procedures; recommend legislation, if appropriate. Review proposed legislation 

affecting military personnel and recommend Coast Guard action.

b. Partner with CG-PSC to develop assignment and rotation policies for officer and 

enlisted personnel. Develop tour lengths and obligated service requirements for 

officer reassignments and enlisted transfers.

c. Determine, in accordance with operating needs, the overall experience for officer

personnel; coordinate billet requirements and training requirements to sustain the 

needed experience level.

d. Oversee and monitor the Officer Evaluation System and the Enlisted Performance 

Evaluation System.

e. Develop and recommend retirement and separation policies impacting military 

personnel.

f. Serve as Coast Guard point of contact on military educational benefits. Review and 

take action on legislative proposals and recommend Coast Guard action.

g. Oversee military discipline functions including oversight of Coast Guard prisoners in 

Navy Brigs.

h. Administer the Coast Guard Voting Assistance Program(s).

i. Review all Court Martial cases referred for severity, appropriate sentence, effect on 

current policies and concepts of discipline and justice and for requests of restoration 

of duty and residual clemency.

j. Review complaints of indebtedness, non-support of dependents, and paternity. 

Recommend resolution.

k. Develop policy for and manage the military Drug Awareness and Detection Program.

l. Process all requests for Discharge Review Board consideration from both officer and 

enlisted former members.

m. Serve as Secretary and provide administrative support for the Coast Guard Board of 

Awards.
56

n. Prepare citations for award of personal decorations above the Meritorious Service 

Medal (MSM) in precedence, and Unit Commendation Awards for Coast Guard 

Headquarters Units.

o. Serve as Coast Guard representative to the DOD Awards Advisory Group. 

Communicate DOD interpretation and application of regulations on awards to CG 

senior leadership.

p. Design and develop new medals and ribbons, as required. Initiate instructions and 

criteria concerning new awards and decorations.

q. Maintain the Coast Guard’s Lifesaving Medal program, including processing of 

requests and maintaining the medal supply. Maintain the chronological record and 

Lifesaving Record Book for the National Archives of the Recipients of the Gold and 

Silver Lifesaving Awards.

r. Make determination as to eligibility of personnel for campaign, service, and 

expeditionary awards.

s. Develop procedures to evaluate the effectiveness and impact of programs 

administered and services provided to personnel in the field.

t. Coordinate and fund Coast Guard participation in the Coast Guard Foundation 

Awards ceremonies.

u. Coordinate CG-1 military medals and awards program.

v. Provide policy determinations in response to questions from the field.

w. Respond to requests from veterans and families of veterans regarding historical award 

eligibility.

x. Request and review Official Military Personnel Folders for former Coast Guard 

personnel to determine eligibility for awards in response to requests from veterans, 

families of veterans, members of Congress, members of the public, and Coast Guard 

units.

y. Maintain historical files regarding award policy, Board of Awards records, and 

approved awards, ensuring compliance with National Archives and Records 

Administration requirements.

z. Respond to congressional requests and QFRs related to awards and awards eligibility.

aa. Process requests for concurrence from other Services for awards to Coast Guard 

members and vice-versa.

bb. Monitor and review Congressional and DOD actions for applicability to Coast Guard 

awards policy. Revise Coast Guard awards policy if required.
57

cc. Maintain inventory of medals and ribbons for distribution with approved awards by 

Commandant, CG-1, and/or CG-12/CG-13, and retroactive awards to veterans.
58

COMPENSATION DIVISION

(CG-1332)

1. Functions: Under the general direction and supervision of the Chief, Office of Military 

Personnel, the Chief, Compensation Division shall:

a. Establish policy for military pay and allowances, and expenses associated with 

executing official travel orders. Establish procedures for military household goods 

(HHG) transportation.

b. Resolve field generated inquiries concerning pay and allowances, and expenses 

associated with carrying out official travel.

c. Represent the Coast Guard on the Military Advisory Panel (MAP) of the Per Diem, 

Travel, and Transportation Allowance Committee (PDTATAC); coordinate travel and 

transportation policy with regard to active duty, reserve, retired personnel and 

annuitants.

d. Analyze system impact of new legislation and changes affecting pay and allowances, 

and expenses associated with carrying out official travel. Provide the Coast Guard 

Personnel Services Center (PSC) with legislative and regulatory updates and changes 

in pay and allowances, including travel entitlement policies. Provide budgetary input 

and analysis for any CG-1 compensation related Resource Proposals (RPs) to DCMS8 via the CG-1A budget staff.

e. Incorporate policy changes into pertinent Commandant Instructions, i.e. Coast Guard 

Pay Manual, Coast Guard Supplement to the Joint Federal Travel Regulations 

(JFTR), and the Household Goods Transportation Manual.

f. Oversee the Coast Guard's in-service and out-of-service debt collection program as it 

pertains to pay and allowances matters.

g. Coordinate Coast Guard input to the Quadrennial Review of Military Compensation 

(QRMC) process. Attend briefings and provide Service perspective to all initiatives. 

Serve as Member of the QRMC Advisory Panel.

h. Serve as Authorized Certifying Officer (ACO) for Coast Guard claims/appeals of 

military members and annuitants for pay and allowance entitlements.

i. Consult with the Claims Group of the Comptroller General in claim matters relating 

to pay and allowances, travel, and HHG transportation.

j. Coordinate Coast Guard participation in the annual Basic Allowance for Housing 

(BAH) survey.

k. Oversee administration of Coast Guard Transportation Operational Personal Property 

Standard System (TOPS).
59

l. Represent the Coast Guard at Surface and Distribution Command (SDDC) and 

Transportation Command (TRANSCOM) meetings relating to the movement of 

household goods and passengers.

m. Coordinate training programs for Personal Property Transportation Offices.

n. Administer the former Retired Serviceman's Family Protection Plan (RSFPP), the 

current Survivor Benefit Plan (SBP), and Reserve Component SBP (RCSBP).

o. Coordinate Coast Guard participation in Servicemembers' Group Life Insurance 

(SGLI) program as administered by the Office of Servicemembers' Group Life 

Insurance (OSGLI).

p. Oversee Coast Guard decedent affairs and survivor benefits program.

q. Administer the retired member trusteeship and annuitant representative payee 

programs.

r. Liaison with the Office of Secretary of Defense (Compensation) and serve as Coast 

Guard representative to DOD advisory councils for: RSFPP/SBP/RCSBP benefit 

plans; SGLI/VGLI insurance and retired affairs programs; and special and incentive 

pays, housing allowance, and subsistence allowance reform groups.

s. Administer the Decedent Affairs program for all Coast Guard personnel casualties. 

Issue Honorable Service Certificates. Prepare individualized survivor benefit 

packages and ALCOAST messages as necessary. Assist Physical Disabilities Eval 

Branch of the Coast Guard Personnel Services Center (CG-PSC-PSD-DE) in 

processing death cases.

t. Participate in the Joint Unified Legislation and Budgeting (ULB) process, sponsored 

by the Office of the Under Secretary of Defense for Personnel and Readiness, to 

develop an annual legislative program to build the DOD Authorization Act Resource 

Proposal (DOD AUTHACT RP) (based on the ULB and NDAA proposals/mandates) 

for submission to DCMS-8.

u. Administer Coast Guard transition assistance TRICARE eligibility and participation 

in the Defense Eligibility Enrollment Reporting System (DEERS) and Real-time 

Automated Personnel Identification System (RAPIDS) and the funding of Coast 

Guard's fair share costs. Provide a standing member to the Joint Uniformed Services 

Personnel Action Committee (JUSPAC).

v. Ensure that retiree views are considered in the development of benefits (e.g., 

TRICARE, DEERS enrollment, dental, medical, etc.) and recommend policy changes 

through the proper channels. Provide administrative and logistical support to the 

National Council of Coast Guard Retirees.
60

HOUSING DIVISION

(CG-1333)

1. Functions: Under the general direction and supervision of the Chief, Office of Military 

Personnel, the Chief, Housing Division shall:

a. Develop policy and provide guidance, direction, and coordination for the housing 

program, including the monitoring of safety and energy efficiency.

b. Provide support and ensure application consistent with housing program policies and 

directives.

c. Provide policy and guidance support to Housing Program Coordinators, including 

Owned Housing Maintenance Coordinators (OHMCs).

d. Administer the operation and maintenance (O&M) of family owned housing.

e. Manage leased family and unaccompanied housing, inter-service support agreements, 

and unaccompanied personnel housing. Coordinate housing matters as necessary 

with outside agencies, including DOD.

f. Serve as the Program Manager for the Housing Management Information System 

(HMIS) database, the Public Private Venture (PPV) projects, and for the 

Environmental Risk Assessment (ERA) database.

g. Serve as the approval authority for all blanket waivers, and individual waivers related 

to the housing program.

h. Serve as the housing representative for the annual Basic Allowance for Housing 

(BAH) data collection.

i. Develop policies and procedures for designation of Critical Housing Areas (CHA).

j. Sponsor all legislation and budget requests for housing operating expenses.

k. Provide concurrent clearance on proposals regarding home porting changes, unit 

changes, billet reprogramming, and other initiatives affecting housing. Provide 

program manager prioritization to CG-43 for inclusion in the Shore Facility 

Requirements List (SFRL). Coordinate Housing Market Studies.

l. Develop, budget, and manage AFC-01 (lease and inter-service support agreements for 

housing) and AFC-30 (owned family housing) funds for housing programs. Monitor 

ATU budgets for housing maintenance.

m. Plan, budget and manage staffing resources for housing programs.

n. Approve all housing management training curricula programs for military and civilian 

housing staff.
61

o. Coordinate management of the Homeowners Assistance Program (HAP) with the 

U.S. Army Corps of Engineers.

p. Perform evaluations to maximize effectiveness, utility and quality of Coast Guard 

housing programs.

q. Develop, track, and reconcile leased and Coast Guard owned housing costs. Ensure 

that accounting records accurately reflect housing costs.