Federal Register / Vol. 86, No. 165 / Monday, August 30, 2021 / Notices 48463 

SURFACE TRANSPORTATION BOARD 

30-Day Notice of Intent To Seek 

Reinstatement Without Change: 

Generic Clearance for the Collection of 

Qualitative Feedback on Agency 

Service Delivery 

ACTION: Notice and request for 

comments. 

AGENCY: Surface Transportation Board. 

SUMMARY: As part of its continuing effort 

to reduce paperwork burdens, and as 

required by the Paperwork Reduction 

Act of 1995, 44 U.S.C. 3501–3521 (PRA), 

the Surface Transportation Board (STB 

or Board) gives notice that it is 

requesting from the Office of 

Management and Budget (OMB) a 

reinstatement without change of Generic 

Clearance for the Collection of 

Qualitative Feedback on Agency Service 

Delivery. This collection was developed 

as part of a Federal Government-wide 

effort to streamline the process for 

seeking feedback from the public on the 

Board’s service delivery. The Board 

previously published a notice about this 

collection in the Federal Register (June 

24, 2021). That notice allowed for a 60- 

day public review and comment period. 

No comments were received. 

DATES: Comments on this information 

collection should be submitted by 

September 29, 2021. 

ADDRESSES: Written comments should 

be identified as ‘‘Paperwork Reduction 

Act Comments, Surface Transportation 

Board: Generic Clearance for the 

Collection of Qualitative Feedback on 

Agency Service Delivery.’’ Written 

comments for the proposed information 

collection should be submitted via 

www.reginfo.gov/public/do/PRAMain. 

This information collection can be 

accessed by selecting ‘‘Currently under 

Review—Open for Public Comments’’ or 

by using the search function. As an 

alternative, written comments may be 

directed to the Office of Management 

and Budget, Office of Information and 

Regulatory Affairs, Attention: Michael J. 

McManus, Surface Transportation Board 

Desk Officer: via email at oira_

submission@omb.eop.gov; by fax at 

(202) 395–1743; or by mail to Room 

10235, 725 17th Street NW, Washington, 

DC 20503. 

Please also direct comments to Chris 

Oehrle, PRA Officer, Surface 

Transportation Board, 395 E Street SW, 

Washington, DC 20423–0001 and to 

PRA@stb.gov. For further information 

regarding this collection, contact 

Michael Higgins, Deputy Director, 

Office of Public Assistance, 

Governmental Affairs (OPAGAC), and 

Compliance, at (202) 245–0284 or 

michael.higgins@stb.gov. Assistance for 

the hearing impaired is available 

through the Federal Relay Service at 

(800) 877–8339. 

SUPPLEMENTARY INFORMATION: For each 

collection, comments are requested 

concerning: (a) Whether the collection 

of information is necessary for the 

proper performance of the functions of 

the agency, including whether the 

information shall have practical utility; 

(b) the accuracy of the agency’s estimate 

of the burden of the collection of 

information; (c) ways to enhance the 

quality, utility, and clarity of the 

information to be collected; (d) ways to 

minimize the burden of the collection of 

information on respondents, including 

through the use of automated collection 

techniques or other forms of information 

technology; and (e) estimates of capital 

or start-up costs and costs of operation, 

maintenance, and purchase of services 

to provide information. Burden means 

the total time, effort, or financial 

resources expended by persons to 

generate, maintain, retain, disclose, or 

provide information to or for a Federal 

agency. This includes the time needed 

to review instructions; to develop, 

acquire, install, and utilize technology 

and systems for the purpose of 

collecting, validating, and verifying 

information, processing and 

maintaining information, and disclosing 

and providing information; to train 

personnel and to be able to respond to 

a collection of information, to search 

data sources, to complete and review 

the collection of information; and to 

transmit or otherwise disclose the 

information. Submitted comments will 

be summarized and included in the 

Board’s request for OMB approval. 

Description of Collection 

Title: Generic Clearance for the 

Collection of Qualitative Feedback on 

Agency Service Delivery. 

OMB Control Number: 2140–0019. 

STB Form Number: None. 

Type of Review: Extension without 

change. 

Respondents: Customers and 

stakeholders of the Board. 

Number of Respondents, Frequency, 

Estimated Time Per Response, and Total 

Burden Hours: A variety of instruments 

and platforms may be used to collect 

information from respondents. The 

estimated annual burden hours (277) are 

based on the number of collections we 

expect to conduct over the requested 

period for this clearance, as set forth in 

the table below. 

ESTIMATED ANNUAL REPORTING BURDEN

Type of collection Number of 

respondents 

Annual 

frequency 

per response 

Hours per 

response Total hours 

Focus Group .................................................................................................... 15 1 2 30 

Comment Card/Brief Survey ............................................................................ 200 2 .17 67 

Surveys ............................................................................................................ 150 2 .6 180

Needs and Uses: The proposed 

information collection activity provides 

a means to garner qualitative customer 

and stakeholder feedback in an efficient 

and timely manner, in accordance with 

the Administration’s commitment to 

improving service delivery. By 

qualitative feedback we mean 

information that provides useful 

insights on perceptions and opinions, 

but not statistical surveys that yield 

quantitative results that can be 

generalized to the population of study. 

This feedback will provide insights into 

customer or stakeholder perceptions, 

experiences, and expectations; provide 

an early warning with issues about how 

the Board provides service to the public; 

or focus attention on areas where 

communication, training, or changes in 

operations might improve delivery of 

products or services. These collections 

will allow for ongoing, collaborative, 

and actionable communications 

between the Board and its customers 

and stakeholders. They will also allow 

feedback to contribute directly to the 

improvement of program management. 

The solicitation of feedback will target 

areas such as: timeliness, 

appropriateness, accuracy of 

information, courtesy, efficiency of 

service delivery, and resolution of 

issues with service delivery. Responses 

will be assessed to plan and inform 

efforts to improve or maintain the 


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48464 Federal Register / Vol. 86, No. 165 / Monday, August 30, 2021 / Notices 

quality of service offered to the public. 

If this information is not collected, vital 

feedback from customers and 

stakeholders on the Board’s services 

will be unavailable. 

The Board will only process a 

collection under this generic clearance 

if it meets the following conditions: 

• The collections are voluntary; 

• the collections are low-burden for 

respondents (based on considerations of 

total burden hours, total number of 

respondents, or burden-hours per 

respondent) and are low-cost for both 

the respondents and the Federal 

Government; 

• the collections are noncontroversial and do not raise issues of 

concern to other Federal agencies; 

• any collection is targeted to the 

solicitation of opinions from 

respondents who have experience with 

the program or may have experience 

with the program in the near future; 

• personally identifiable information 

is collected only to the extent necessary 

and is not retained; 

• information gathered is used only 

internally for general service 

improvement and program management 

purposes and not for release outside of 

the agency; 

• information gathered is used for the 

purpose of substantially informing 

influential policy decisions; and 

• information gathered will yield 

qualitative information, and the 

collections will not be designed or 

expected to yield statistically reliable 

results or used as though the results are 

generalizable to the population of study. 

Feedback collected under this generic 

clearance will provide useful 

information, but will not yield data that 

can be generalized to the overall 

population. Such data uses would 

require more rigorous designs than the 

collections covered by this notice. 

As a general matter, information 

collections will not result in any new 

system of records containing privacy 

information and will not ask questions 

of a sensitive nature, such as sexual 

behavior and attitudes, religious beliefs, 

and other matters that are commonly 

considered private. 

Under the PRA, a federal agency that 

conducts or sponsors a collection of 

information must display a currently 

valid OMB control number. A collection 

of information, which is defined in 44 

U.S.C. 3502(3) and 5 CFR 1320.3(c), 

includes agency requirements that 

persons submit reports, keep records, or 

provide information to the agency, third 

parties, or the public. Section 3507(b) of 

the PRA requires, concurrent with an 

agency’s submitting a collection to OMB 

for approval, a 30-day notice and 

comment period through publication in 

the Federal Register concerning each 

proposed collection of information. 

Comments submitted in response to 

this notice may be made available to the 

public by the Board. For this reason, 

please do not include in your comments 

information of a confidential nature, 

such as sensitive personal information 

or proprietary information. If you send 

an electronic comment (e-file or email), 

your email address is automatically 

captured and may be accessed if your 

comments are made public. Please note 

that responses to this public comment 

request containing any routine notice 

about the confidentiality of the 

communication will be treated as public 

comments that may be made available to 

the public notwithstanding the 

inclusion of the routine notice. 

Dated: August 24, 2021. 

Tammy Lowery, 

Clearance Clerk. 

[FR Doc. 2021–18652 Filed 8–27–21; 8:45 am] 

BILLING CODE 4915–01–P 

OFFICE OF THE UNITED STATES 

TRADE REPRESENTATIVE 

[Docket Number USTR–2021–0013] 

2021 Review of Notorious Markets for 

Counterfeiting and Piracy: Comment 

Request 

AGENCY: Office of the United States 

Trade Representative. 

ACTION: Request for comments. 

SUMMARY: The Office of the United 

States Trade Representative (USTR) 

requests comments that identify online 

and physical markets to be considered 

for inclusion in the 2021 Review of 

Notorious Markets for Counterfeiting 

and Piracy (Notorious Markets List). The 

Notorious Markets List identifies 

examples of online and physical 

markets that reportedly engage in and 

facilitate substantial copyright piracy or 

trademark counterfeiting. The issue 

focus for the 2021 Notorious Markets 

List will examine the adverse impact of 

counterfeiting on workers involved with 

the manufacture of counterfeit goods. 

DATES: October 11, 2021, at 11:59 p.m. 

ET: Deadline for submission of written 

comments. 

October 25, 2021, at 11:59 p.m. ET: 

Deadline for submission of rebuttal 

comments and other information USTR 

should consider during the review. 

ADDRESSES: You should submit written 

comments through the Federal 

eRulemaking Portal: http://

www.regulations.gov (Regulations.gov). 

Follow the instructions for submitting 

comments in section III below. For 

alternatives to online submissions, 

please contact Jacob Ewerdt at 

notoriousmarkets@ustr.eop.gov or (202) 

395–4510 before transmitting a 

comment and in advance of the relevant 

deadline. 

FOR FURTHER INFORMATION CONTACT: 

Jacob Ewerdt, Director for Innovation 

and Intellectual Property, at 

notoriousmarkets@ustr.eop.gov or (202) 

395–4510. You can find information 

about the Special 301 Review, including 

the Notorious Markets List, at 

www.ustr.gov. 

SUPPLEMENTARY INFORMATION: 

I. Background 

The United States is concerned with 

trademark counterfeiting and copyright 

piracy on a commercial scale because 

these illicit activities cause significant 

financial losses for right holders, 

legitimate businesses, and governments. 

In addition, they undermine critical 

U.S. comparative advantages in 

innovation and creativity to the 

detriment of American workers, and can 

pose significant risks to consumer 

health and safety and privacy and 

security. Conducted under the auspices 

of the Special 301 program and the 

authority of the U.S. Trade 

Representative to address practices that 

have significant adverse impact on the 

value of U.S. innovation, the Notorious 

Markets List identifies examples of 

online and physical markets that 

reportedly engage in and facilitate 

substantial copyright piracy or 

trademark counterfeiting that infringe 

on U.S. intellectual property (IP). 

Beginning in 2006, USTR identified 

notorious markets in the annual Special 

301 Report. In 2010, USTR announced 

that it would publish the Notorious 

Markets List as an Out-of-Cycle Review, 

separate from the annual Special 301 

Report. USTR published the first 

Notorious Markets List in February 

2011. USTR develops the annual 

Notorious Markets List based upon 

public comments solicited through the 

Federal Register and in consultation 

with Federal agencies that serve on the 

Special 301 Subcommittee of the Trade 

Policy Staff Committee. 

The United States encourages owners 

and operators of markets reportedly 

involved in piracy or counterfeiting to 

adopt business models that rely on the 

licensed distribution of legitimate 

content and products and to work with 

right holders and enforcement officials 

to address infringement. USTR also 

encourages foreign government 

authorities to intensify their efforts to 


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