# C_2006039EN.01000201.xml

| 16.2.2006 | EN | Official Journal of the European Union | C 39/2 |
| --- | --- | --- | --- |

16.2.2006

EN

Official Journal of the European Union

C 39/2

---

Commission communication concerning Article 4(3) of Directive 98/27/EC of the European Parliament and of the Council on injunctions for the protection of consumers' interests, concerning the entities qualified to bring an action under Article 2 of this Directive

(2006/C 39/02)

(Text with EEA relevance)

The authorities of the Member States concerned have recognised the entities mentioned below as being qualified to bring actions for an injunction under Article 2 of Directive 98/27/EC.

BELGIUM

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Belgische Verbruikersunie Test-Aankoop/Association belge des consommateurs Tests–Achats |

Name of the entity

Contact details

Purpose

1.

Belgische Verbruikersunie Test-Aankoop/Association belge des consommateurs Tests–Achats

| Hollandstraat/Rue de Hollande, 13 |
| --- |
| B-1060 Brussel/Bruxelles |
| Tel. (32-2) 542 35 55 |
| Fax (32-2) 542 32 50 |
| E-mail: leden@test-aankoop.be |
| membres@test-achats.be |
| www.test-aankoop.be |
| www.test-achats.be |

Hollandstraat/Rue de Hollande, 13

B-1060 Brussel/Bruxelles

Tel. (32-2) 542 35 55

Fax (32-2) 542 32 50

E-mail: leden@test-aankoop.be

membres@test-achats.be

www.test-aankoop.be

www.test-achats.be

| — | Promotes, defends and represents consumer interests (initiatives, activities, studies, research, publications on consumer issues, individualised services and support for members, etc.). |
| --- | --- |

—

Promotes, defends and represents consumer interests (initiatives, activities, studies, research, publications on consumer issues, individualised services and support for members, etc.).

| — | Promotes and supports the recruitment and development of legal persons whose main objective is to promote and defend consumer interests. |
| --- | --- |

—

Promotes and supports the recruitment and development of legal persons whose main objective is to promote and defend consumer interests.

| 2. | Consumentenorganisatie vzw/Organisation des consommateurs asbl/Verbraucherschutzzentrale VoE. |
| --- | --- |

2.

Consumentenorganisatie vzw/Organisation des consommateurs asbl/Verbraucherschutzzentrale VoE.

| Neustraße 119 |
| --- |
| B-4700 Eupen |
| Tel. 087 59 18 50 |
| Fax 087 59 18 51 |
| E-mail: info@vsz.be |
| www.cec-ecc.be |
| www.evz.be |

Neustraße 119

B-4700 Eupen

Tel. 087 59 18 50

Fax 087 59 18 51

E-mail: info@vsz.be

www.cec-ecc.be

www.evz.be

| — | Informs and advises private persons on consumer problems; |
| --- | --- |

—

Informs and advises private persons on consumer problems;

| — | Intervenes with the authorities and takes steps to protect consumers; |
| --- | --- |

—

Intervenes with the authorities and takes steps to protect consumers;

| — | Rights and individual and collective consumer representation; |
| --- | --- |

—

Rights and individual and collective consumer representation;

| — | Cross-border consumer issues; |
| --- | --- |

—

Cross-border consumer issues;

| — | Preventive measures and help for private persons with excessive debts. |
| --- | --- |

—

Preventive measures and help for private persons with excessive debts.

CZECH REPUBLIC

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Sdružení českých spotřebitelů |

Name of the entity

Contact details

Purpose

1.

Sdružení českých spotřebitelů

| Budějovická 73 |
| --- |
| CZ-140 00 Praha 4 |
| Tel. (420) 261 26 22 80, (420) 602 56 18 56 |
| Fax (420) 261 26 22 68 |
| E-mail: spotrebitel@regio.cz |
| www.regio.cz/spotrebitel |

Budějovická 73

CZ-140 00 Praha 4

Tel. (420) 261 26 22 80, (420) 602 56 18 56

Fax (420) 261 26 22 68

E-mail: spotrebitel@regio.cz

www.regio.cz/spotrebitel

Acts in the field of consumer protection through a wide range of activities including offering information and advice in disputed cases.

| 2. | Sdružení obrany spotřebitelů České republiky |
| --- | --- |

2.

Sdružení obrany spotřebitelů České republiky

| Rytířská 10 |
| --- |
| CZ-110 00 Praha 1 |
| Tel. (420) 224 23 99 40 |
| Fax (420) 224 23 99 41 |
| E-mail: sos@spotrebitele.info |
| www.spotrebitele.info |

Rytířská 10

CZ-110 00 Praha 1

Tel. (420) 224 23 99 40

Fax (420) 224 23 99 41

E-mail: sos@spotrebitele.info

www.spotrebitele.info

Defends the interests of consumers especially in areas where the powers of the individual are not sufficient to defend themselves.

| 3. | Občanské sdružení spotřebitelů TEST |
| --- | --- |

3.

Občanské sdružení spotřebitelů TEST

| P.O. Box 14 |
| --- |
| Kykalova 1 |
| CZ-140 21 Praha 1 |
| Tel. (420) 222 13 54 91 |
| Fax (420) 222 13 54 91 |
| E-mail: dtest @dtest.cz |
| www.spotrebitel.cz |

P.O. Box 14

Kykalova 1

CZ-140 21 Praha 1

Tel. (420) 222 13 54 91

Fax (420) 222 13 54 91

E-mail: dtest @dtest.cz

www.spotrebitel.cz

Covers all consumer protection issues.

| 4. | Spotřebitelský poradenský a informační servis |
| --- | --- |

4.

Spotřebitelský poradenský a informační servis

| Šárecká 15 |
| --- |
| CZ-160 00 Praha 6 |
| Tel. (420) 224 81 11 11 |
| Fax (420) 233 32 61 85 |
| E-mail: poradna @spotrebitel.cz |

Šárecká 15

CZ-160 00 Praha 6

Tel. (420) 224 81 11 11

Fax (420) 233 32 61 85

E-mail: poradna @spotrebitel.cz

Covers all consumer protection issues.

| 5. | Sdružení ochrany spotřebitelů a pacientů |
| --- | --- |

5.

Sdružení ochrany spotřebitelů a pacientů

| Třída Karla IV. 430 |
| --- |
| CZ-500 02 Hradec Králové |
| Tel. (420) 495 21 52 66 |
| Fax (420) 499 21 52 66 |
| E-mail: sosp_p.krejcar@quick.cz |

Třída Karla IV. 430

CZ-500 02 Hradec Králové

Tel. (420) 495 21 52 66

Fax (420) 499 21 52 66

E-mail: sosp_p.krejcar@quick.cz

Covers all consumer protection issues.

DENMARK

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Consumer Ombudsman/Forbrugerombudsmanden |

Name of the entity

Contact details

Purpose

1.

Consumer Ombudsman/Forbrugerombudsmanden

| Amagerfælledvej 56 |
| --- |
| DK-2300 København S |
| Tlf. (45) 32 66 90 00 |
| Fax (45) 32 66 91 00 |
| E-mail: fs@fs.dk |
| Website: www.fs.dk |
| (English: www.consumer.dk/index-uk.htm) |

Amagerfælledvej 56

DK-2300 København S

Tlf. (45) 32 66 90 00

Fax (45) 32 66 91 00

E-mail: fs@fs.dk

Website: www.fs.dk

(English: www.consumer.dk/index-uk.htm)

According to the Marketing Act, the main task of the Consumer Ombudsman is to ensure due observance of the law, specifically in the area of consumer rights.

The Consumer Ombudsman is authorised to initiate actions under the following Directives:

| — | Council Directive 84/450/EEC of 10 September 1984 relating to the approximation of the laws, regulations and administrative provisions of the Member States concerning misleading advertising, |
| --- | --- |

—

Council Directive 84/450/EEC of 10 September 1984 relating to the approximation of the laws, regulations and administrative provisions of the Member States concerning misleading advertising,

| — | Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises, |
| --- | --- |

—

Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises,

| — | Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regulations and administrative provisions of the Member States concerning consumer credit, and its latest amendment through Directive 98/7/EC, |
| --- | --- |

—

Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regulations and administrative provisions of the Member States concerning consumer credit, and its latest amendment through Directive 98/7/EC,

| — | Council Directive 89/552/EEC of 3 October 1989 on the coordination of certain provisions laid down by Law, Regulation or Administrative Action in Member States concerning the pursuit of television broadcasting activities, as amended by Directive 97/36/EC, |
| --- | --- |

—

Council Directive 89/552/EEC of 3 October 1989 on the coordination of certain provisions laid down by Law, Regulation or Administrative Action in Member States concerning the pursuit of television broadcasting activities, as amended by Directive 97/36/EC,

| — | Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours, |
| --- | --- |

—

Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours,

| — | Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts, |
| --- | --- |

—

Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts,

| — | Directive 94/47/EC of the European Parliament and the Council of 26 October 1994 on the protection of purchasers in respect of certain aspects of contracts relating to the purchase of the right to use immovable properties on a timeshare basis, |
| --- | --- |

—

Directive 94/47/EC of the European Parliament and the Council of 26 October 1994 on the protection of purchasers in respect of certain aspects of contracts relating to the purchase of the right to use immovable properties on a timeshare basis,

| — | Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts, |
| --- | --- |

—

Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts,

| — | Directive 1999/44/EC of the European Parliament and of the Council of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees, |
| --- | --- |

—

Directive 1999/44/EC of the European Parliament and of the Council of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees,

| — | Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market ('Directive on electronic commerce'). |
| --- | --- |

—

Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market ('Directive on electronic commerce').

| 2. | Danish Medicines Agency/Lægemiddelstyrelsen |
| --- | --- |

2.

Danish Medicines Agency/Lægemiddelstyrelsen

| Frederikssundsvej 378 |
| --- |
| DK-2730 Brønshøj |
| Tlf. (45) 44 88 91 11 |
| Fax (45) 44 91 73 73 |
| E-mail: dkma@dkma.dk |
| Website: www.dkma.dk |

Frederikssundsvej 378

DK-2730 Brønshøj

Tlf. (45) 44 88 91 11

Fax (45) 44 91 73 73

E-mail: dkma@dkma.dk

Website: www.dkma.dk

The remit of the Danish Medicines Agency is to authorise the marketing of pharmaceuticals that are proven to be effective and safe, to help ensure that public health insurance expenditure in connection with medical treatment is proportionate to the expected medical results, to oversee the pharmaceutical sector and the sector for manufacture of pharmaceutical equipment.

The Danish Medicines Agency is authorised to initiate actions in the event of violations of Council Directive 92/28/EEC of 31 March 1992 on the advertising of medicinal products for human use.

initiate actions

GERMANY

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Aktion Bildungsinformation e.V. (ABI) |

Name of the entity

Contact details

Purpose

1.

Aktion Bildungsinformation e.V. (ABI)

| Tel. 0711/29 93 35 |
| --- |
| Fax 0711/29 93 30 |
| E-mail: info@abi-ev.de |
| www.abi-ev.de |
| Alte Poststr. 5 |
| D-70173 Stuttgart |

Tel. 0711/29 93 35

Fax 0711/29 93 30

E-mail: info@abi-ev.de

www.abi-ev.de

Alte Poststr. 5

D-70173 Stuttgart

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interest of consumers (article 2 du Statut).

| 2. | AGPF — Aktion für Geistige und Psychische Freiheit Bundesverband für Sekten- und Psychomarktberatung e.V. |
| --- | --- |

2.

AGPF — Aktion für Geistige und Psychische Freiheit Bundesverband für Sekten- und Psychomarktberatung e.V.

| Tel. 0228/63 15 47 |
| --- |
| E-mail: AGPF@AGPF.de |
| www.AGPF.de |
| Im Blankert 35 |
| D-53229 Bonn |

Tel. 0228/63 15 47

E-mail: AGPF@AGPF.de

www.AGPF.de

Im Blankert 35

D-53229 Bonn

Protects consumers' interests by providing information and advice on matters relating to sects and the psycho-market; authorised to bring collective actions in the interests of consumers.

| 3. | Berliner Mieterverein e.V. |
| --- | --- |

3.

Berliner Mieterverein e.V.

| Tel. 030/22 62 61 18 |
| --- |
| Fax 030/22 62 61 62 |
| E-mail: bmv@berliner-mieterverein.de |
| www.berliner-mieterverein.de |
| Wilhelmstr. 74 |
| D-10117 Berlin |

Tel. 030/22 62 61 18

Fax 030/22 62 61 62

E-mail: bmv@berliner-mieterverein.de

www.berliner-mieterverein.de

Wilhelmstr. 74

D-10117 Berlin

Protects tenants' interests in Berlin by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 4. | Bund der Energieverbraucher e.V. |
| --- | --- |

4.

Bund der Energieverbraucher e.V.

| Tel. 02224/922 70 |
| --- |
| Fax 02224/103 21 |
| E-mail: info@energieverbraucher.de |
| www.energieverbraucher.de |
| Grabenstr. 17 |
| D-53619 Rheinbreitbach |

Tel. 02224/922 70

Fax 02224/103 21

E-mail: info@energieverbraucher.de

www.energieverbraucher.de

Grabenstr. 17

D-53619 Rheinbreitbach

Protects energy consumers' interests by providing information and advice; authorised to bring collective actions in the interests of energy consumers.

| 5. | Bund der Versicherten e.V. |
| --- | --- |

5.

Bund der Versicherten e.V.

| Tel. 04193/942 22 |
| --- |
| Fax 04193/942 21 |
| E-mail: info@bundderversicherten.de |
| www.bundderversicherten.de |
| Postfach 1153 |
| D-24547 Hestedt-Ulzburg |

Tel. 04193/942 22

Fax 04193/942 21

E-mail: info@bundderversicherten.de

www.bundderversicherten.de

Postfach 1153

D-24547 Hestedt-Ulzburg

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 6. | Bundesverband der Verbraucherzentralen und Verbraucherverbände — Verbraucherzentrale Bundesverband e.V. (VZBV) |
| --- | --- |

6.

Bundesverband der Verbraucherzentralen und Verbraucherverbände — Verbraucherzentrale Bundesverband e.V. (VZBV)

| Tel. 030/25 80 0-0 |
| --- |
| Fax 030/25 80 02 18 |
| E-mail: info@vzbv.de |
| www.vzbv.de |
| Markgrafenstr. 66 |
| D-10969 Berlin |

Tel. 030/25 80 0-0

Fax 030/25 80 02 18

E-mail: info@vzbv.de

www.vzbv.de

Markgrafenstr. 66

D-10969 Berlin

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 7. | Bundesverband privater Kapitalanleger e.V. |
| --- | --- |

7.

Bundesverband privater Kapitalanleger e.V.

| Tel. 0551/531 41 03 |
| --- |
| Fax 0551/457 10 |
| E-mail: BVKapital@aol.com |
| www.bundesverband-privater-Kapitalanleger |
| Am Goldgraben 6 |
| D-37073 Göttingen |

Tel. 0551/531 41 03

Fax 0551/457 10

E-mail: BVKapital@aol.com

www.bundesverband-privater-Kapitalanleger

Am Goldgraben 6

D-37073 Göttingen

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 8. | Datenschutzbund Hamburg e.V. |
| --- | --- |

8.

Datenschutzbund Hamburg e.V.

| Tel. 040/35 71 48 54 |
| --- |
| Fax 040/35 71 48 64 |
| E-mail: info@datenschutzbund.de |
| www.datenschutzbund.de |
| Am Diebsteich 1 |
| D-22761 Hamburg |

Tel. 040/35 71 48 54

Fax 040/35 71 48 64

E-mail: info@datenschutzbund.de

www.datenschutzbund.de

Am Diebsteich 1

D-22761 Hamburg

Protects consumers' interests by providing information and advice, especially in the field of data protection; authorised to bring collective actions in the interests of consumers.

| 9. | Deutsche Gesellschaft für Sonnenenergie e.V. |
| --- | --- |

9.

Deutsche Gesellschaft für Sonnenenergie e.V.

| Tel. 089/52 40 71 |
| --- |
| Fax 089/52 16 68 |
| E-mail: info@dgs.de |
| www.dgs.de |
| Augustenstr. 79 |
| D-80333 München |

Tel. 089/52 40 71

Fax 089/52 16 68

E-mail: info@dgs.de

www.dgs.de

Augustenstr. 79

D-80333 München

Protects consumers' interests by providing information and advice, especially in the fields of renewable energy forms and rational use of energy, focusing particularly on solar energy; authorised to bring collective actions in the interests of consumers.

| 10. | Deutsche Schutzvereinigung Auslandsimmobilien e.V. |
| --- | --- |

10.

Deutsche Schutzvereinigung Auslandsimmobilien e.V.

| Tel. 0761/550 12 |
| --- |
| Fax 0761/550 13 |
| E-mail: info@das-ev.de |
| www.des-ev.de |
| Zähringer Str. 373 |
| D-79108 Freiburg |

Tel. 0761/550 12

Fax 0761/550 13

E-mail: info@das-ev.de

www.des-ev.de

Zähringer Str. 373

D-79108 Freiburg

Protects the interests of private house, flat and land owners with property abroad and other persons with interests in foreign property by providing information and advice; authorised to bring collective actions in the interests of the abovementioned persons.

| 11. | Deutscher Mieterbund — Mieterverein Hamm und Umgebung e.V. |
| --- | --- |

11.

Deutscher Mieterbund — Mieterverein Hamm und Umgebung e.V.

| Tel. 02381/200 56 |
| --- |
| Fax 02381/200 58 |
| Südring 1 |
| D-59065 Hamm |

Tel. 02381/200 56

Fax 02381/200 58

Südring 1

D-59065 Hamm

Protects tenants' interests in the Hamm region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 12. | Deutscher Mieterbund — Mieterverein Iserlohn e.V. |
| --- | --- |

12.

Deutscher Mieterbund — Mieterverein Iserlohn e.V.

| Tel. 02371/234 89 |
| --- |
| Fax 02371/234 89 |
| E-mail: info@mieterverein-iserlohn.de |
| www.mieterverein-iserlohn.de |
| Vinckestr. 4 |
| D-58636 Iserlohn |

Tel. 02371/234 89

Fax 02371/234 89

E-mail: info@mieterverein-iserlohn.de

www.mieterverein-iserlohn.de

Vinckestr. 4

D-58636 Iserlohn

Protects tenants' interests in Iserlohn by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 13. | Deutscher Mieterbund — Mieterverein Kassel und Umgebung e.V. |
| --- | --- |

13.

Deutscher Mieterbund — Mieterverein Kassel und Umgebung e.V.

| Tel. 0561/10 38 61 |
| --- |
| Fax 0561/10 37 39 |
| E-mail: mietervereinkassel@t-online.de |
| www.mieterverein-kassel.de |
| Königsplatz 59/ |
| Eingang Poststraße 1 |
| D-34117 Kassel |

Tel. 0561/10 38 61

Fax 0561/10 37 39

E-mail: mietervereinkassel@t-online.de

www.mieterverein-kassel.de

Königsplatz 59/

Eingang Poststraße 1

D-34117 Kassel

Protects tenants' interests in the Kassel region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 14. | Deutscher Mieterbund — Mieterverein Schwerin und Umgebung e.V. |
| --- | --- |

14.

Deutscher Mieterbund — Mieterverein Schwerin und Umgebung e.V.

| Tel. 0385/71 46 68 |
| --- |
| Fax 0385/71 46 69 |
| E-mail: information@mieterverein-schwerin.de |
| www.mieterverein-schwerin.de |
| Dr.-Külz-Str. 18 |
| D-19053 Schwerin |

Tel. 0385/71 46 68

Fax 0385/71 46 69

E-mail: information@mieterverein-schwerin.de

www.mieterverein-schwerin.de

Dr.-Külz-Str. 18

D-19053 Schwerin

Protects tenants' interests in the Schwerin region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 15. | Deutscher Mieterbund — Mieterverein Siegerland und Umgebung e.V. |
| --- | --- |

15.

Deutscher Mieterbund — Mieterverein Siegerland und Umgebung e.V.

| Tel. 0271/519 97 |
| --- |
| Fax 0271/205 50 |
| E-mail: info@mieterverein-siegerland.de |
| www.mieterverein-siegerland.de |
| Koblenzer Str. 5 |
| D-57072 Siegen |

Tel. 0271/519 97

Fax 0271/205 50

E-mail: info@mieterverein-siegerland.de

www.mieterverein-siegerland.de

Koblenzer Str. 5

D-57072 Siegen

Protects tenants' interests in the Siegerland region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 16. | Deutscher Mieterbund — Landesverband Mecklenburg-Vorpommern e.V. |
| --- | --- |

16.

Deutscher Mieterbund — Landesverband Mecklenburg-Vorpommern e.V.

Deutscher Mieterbund — Landesverband Mecklenburg-Vorpommern e.V

| Tel. 0385/71 24 60 |
| --- |
| Fax 0385/71 46 69 |
| E-mail: information@mieterverein-schwerin.de |
| www.mieterverein-schwerin.de |
| Dr.-Külz-Str. 18 |
| D-19053 Schwerin |

Tel. 0385/71 24 60

Fax 0385/71 46 69

E-mail: information@mieterverein-schwerin.de

www.mieterverein-schwerin.de

Dr.-Külz-Str. 18

D-19053 Schwerin

Protects consumers' interests in the field of tenancy law in Mecklenburg-Vorpommern by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 17. | Deutscher Mieterbund — Landesverband Schleswig- Holstein e.V. |
| --- | --- |

17.

Deutscher Mieterbund — Landesverband Schleswig- Holstein e.V.

| Tel. 0431/97 91 90 |
| --- |
| Fax 0431/979 19 31 |
| E-mail:info@mieterbund-schleswig-holstein.de |
| www.mieterbund-schleswig-holstein.de |
| Eggerstedtstr. 1 |
| D-24103 Kiel |

Tel. 0431/97 91 90

Fax 0431/979 19 31

E-mail:info@mieterbund-schleswig-holstein.de

www.mieterbund-schleswig-holstein.de

Eggerstedtstr. 1

D-24103 Kiel

Protects consumers' interests in the field of tenancy law in Schleswig-Holstein by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 18. | Deutscher Mieterbund — Kieler Mieterverein e.V. |
| --- | --- |

18.

Deutscher Mieterbund — Kieler Mieterverein e.V.

| Tel. 0431/97 91 90 |
| --- |
| Fax 0431/979 19 31 |
| E-mail: info@kieler-mieterverein.de |
| www.kieler-mieterverein.de |
| Eggerstedtstr. 1 |
| D-24103 Kiel |

Tel. 0431/97 91 90

Fax 0431/979 19 31

E-mail: info@kieler-mieterverein.de

www.kieler-mieterverein.de

Eggerstedtstr. 1

D-24103 Kiel

Protects consumers' interests in the field of tenancy law in Kiel by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 19. | Deutscher Mieterbund — Mieterverein Groß-Velbert und Umgebung e.V. |
| --- | --- |

19.

Deutscher Mieterbund — Mieterverein Groß-Velbert und Umgebung e.V.

| Tel. 02051/25 24 23 |
| --- |
| Fax 02051/25 40 38 |
| E-mail: mietervereinVelbert@t-online.de |
| Friedrich-Ebert-Str. 62-64 |
| D-42549 Velbert |

Tel. 02051/25 24 23

Fax 02051/25 40 38

E-mail: mietervereinVelbert@t-online.de

Friedrich-Ebert-Str. 62-64

D-42549 Velbert

Protects tenants' interests in the Velbert region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 20. | Deutscher Mieterbund — Mieterschutzverein Wiesbaden und Umgebung e.V. |
| --- | --- |

20.

Deutscher Mieterbund — Mieterschutzverein Wiesbaden und Umgebung e.V.

| Tel. 0611/37 90 41 |
| --- |
| Fax 0611/30 99 78 |
| E-mail: info@mieterverein-wiesbaden.de |
| www.mieterverein-wiesbaden.de |
| Adelheidstr. 70 |
| D-65185 Wiesbaden |

Tel. 0611/37 90 41

Fax 0611/30 99 78

E-mail: info@mieterverein-wiesbaden.de

www.mieterverein-wiesbaden.de

Adelheidstr. 70

D-65185 Wiesbaden

Protects tenants' interests in the Wiesbaden region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 21. | Deutscher Mieterbund Mieterbund Rhein-Ruhr e.V. |
| --- | --- |

21.

Deutscher Mieterbund Mieterbund Rhein-Ruhr e.V.

| Tel. 0203/555 08 11 |
| --- |
| Fax 0203/55 74 56 |
| E-mail: dmb-rhein-ruhr@t-online.de |
| www.mieterbund-rhein-ruhr.de |
| Rathausstr. 18-20 |
| D-47166 Duisburg |

Tel. 0203/555 08 11

Fax 0203/55 74 56

E-mail: dmb-rhein-ruhr@t-online.de

www.mieterbund-rhein-ruhr.de

Rathausstr. 18-20

D-47166 Duisburg

Protects tenants' interests in Duisburg by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 22. | DMB — Mieterschutzverein Frankfurt am Main e.V. |
| --- | --- |

22.

DMB — Mieterschutzverein Frankfurt am Main e.V.

| Tel. 069/560 10 57 |
| --- |
| Fax 069/56 89 40 |
| E-mail: mieterschutzverein.frankfurt.de |
| www.mieterbundhessen.de/frankfurt |
| Eckenheimer Landstraße 339 |
| D-60320 Frankfurt am Main |

Tel. 069/560 10 57

Fax 069/56 89 40

E-mail: mieterschutzverein.frankfurt.de

www.mieterbundhessen.de/frankfurt

Eckenheimer Landstraße 339

D-60320 Frankfurt am Main

Protects tenants' interests in Frankfurt am Main by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 23. | DMB — Mieterverein Leverkusen e.V. |
| --- | --- |

23.

DMB — Mieterverein Leverkusen e.V.

| Tel. 02171/40 40 70 |
| --- |
| Fax 02171/278 45 |
| E-mail: info@mieterverein-leberkusen.de |
| www.dmb-mieterverein-leverkusen.de |
| Kölner Str. 35-41 |
| D-51379 Leverkusen |

Tel. 02171/40 40 70

Fax 02171/278 45

E-mail: info@mieterverein-leberkusen.de

www.dmb-mieterverein-leverkusen.de

Kölner Str. 35-41

D-51379 Leverkusen

Protects tenants' interests in Leverkusen by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 24. | DMB — Mieterverein Stuttgart und Umgebung e.V. |
| --- | --- |

24.

DMB — Mieterverein Stuttgart und Umgebung e.V.

| Tel. 0711/21 01 60 |
| --- |
| Fax 0711/236 92 23 |
| E-mail: info@mieterverein-stuttgart.de |
| www.mieterverein-stuttgart.de |
| Moserstr. 5 |
| D-70182 Stuttgart |

Tel. 0711/21 01 60

Fax 0711/236 92 23

E-mail: info@mieterverein-stuttgart.de

www.mieterverein-stuttgart.de

Moserstr. 5

D-70182 Stuttgart

Protects tenants' interests in the Stuttgart region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 25. | Flensburger Mieterverein e.V. |
| --- | --- |

25.

Flensburger Mieterverein e.V.

| Tel. 0461/230 50 |
| --- |
| Fax 0461/125 38 |
| E-mail: mieterverein-flensburg@t-online.de |
| www.flensburger-mieterverein.de |
| Norderhofenden 10 |
| D-24937 Flensburg |

Tel. 0461/230 50

Fax 0461/125 38

E-mail: mieterverein-flensburg@t-online.de

www.flensburger-mieterverein.de

Norderhofenden 10

D-24937 Flensburg

Protects tenants' interests in Flensburg by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 26. | Mieter helfen Mietern — Hamburger Mieterverein |
| --- | --- |

26.

Mieter helfen Mietern — Hamburger Mieterverein

| Tel. 040/4313 94-0 |
| --- |
| Fax 040/4313 94 44 |
| E-mail: info@mhmhamburg.de |
| www.mhmhamburg.de |
| Bartelsstraße 30 |
| D-20357 Hamburg |

Tel. 040/4313 94-0

Fax 040/4313 94 44

E-mail: info@mhmhamburg.de

www.mhmhamburg.de

Bartelsstraße 30

D-20357 Hamburg

Protects tenants' interests in Hamburg by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 27. | Mieter helfen Mietern, Münchner Mieterverein e.V. |
| --- | --- |

27.

Mieter helfen Mietern, Münchner Mieterverein e.V.

| Tel. 089/4448 82-0 |
| --- |
| Fax 089/4448 8210 |
| E-mail: info@mhmmuenchen.de |
| www.mhmmuenchen.de |
| Weißenburger Str. 25 |
| D-81667 München |

Tel. 089/4448 82-0

Fax 089/4448 8210

E-mail: info@mhmmuenchen.de

www.mhmmuenchen.de

Weißenburger Str. 25

D-81667 München

Protects tenants' interests in Munich by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 28. | Mieter und Pächter e.V. |
| --- | --- |

28.

Mieter und Pächter e.V.

| Tel. 0231/52 85 28 |
| --- |
| Fax 0231/52 81 06 |
| E-mail: service@mieterschutz.com |
| www.mieterschutz.com |
| Prinzenstr. 7 |
| D-44135 Dortmund |

Tel. 0231/52 85 28

Fax 0231/52 81 06

E-mail: service@mieterschutz.com

www.mieterschutz.com

Prinzenstr. 7

D-44135 Dortmund

Protects the interests of tenants and lessees in Dortmund by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 29. | Mieterverein Baden-Baden und Umgebung e.V. |
| --- | --- |

29.

Mieterverein Baden-Baden und Umgebung e.V.

| Tel. 07221/255 12 |
| --- |
| Fax 07221/39 28 31 |
| E-mail: mieterverein-baden-baden@t-online.de |
| Lange Straße 13 |
| D-76530 Baden-Baden |

Tel. 07221/255 12

Fax 07221/39 28 31

E-mail: mieterverein-baden-baden@t-online.de

Lange Straße 13

D-76530 Baden-Baden

Protects tenants' interests in the Baden-Baden region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 30. | Mieterverein Bochum, Hattingen und Umgegend e.V. |
| --- | --- |

30.

Mieterverein Bochum, Hattingen und Umgegend e.V.

| Tel. 0234/961 14-0 |
| --- |
| Fax 0234/961 14 11 |
| E-mail: info@mieterverein-bochum.de |
| www.mieterverein-bochum.de |
| Brückstr. 58 |
| D-44787 Bochum |

Tel. 0234/961 14-0

Fax 0234/961 14 11

E-mail: info@mieterverein-bochum.de

www.mieterverein-bochum.de

Brückstr. 58

D-44787 Bochum

Protects tenants' interests in Bochum, Hattingen and the region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 31. | Mieterverein Bremen e.V. |
| --- | --- |

31.

Mieterverein Bremen e.V.

| Tel. 0421/32 02 09 |
| --- |
| Fax 0421/337 92 08 |
| E-mail: info@mieterverein-bremen.de |
| www.mieterverein-bremen.de |
| An der Weide 23 |
| D-28195 Bremen |

Tel. 0421/32 02 09

Fax 0421/337 92 08

E-mail: info@mieterverein-bremen.de

www.mieterverein-bremen.de

An der Weide 23

D-28195 Bremen

Protects tenants' interests in the Bremen region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 32. | Mieterverein für Lüdenscheid und Umgegend e.V. |
| --- | --- |

32.

Mieterverein für Lüdenscheid und Umgegend e.V.

| Tel. 02351/224 61 |
| --- |
| Fax 02351/394 50 |
| E-mail: mail@mieterverein-luedenscheid.de |
| www.mieterverein-luedenscheid.de |
| Lösenbacher Str. 3 |
| D-58507 Lüdenscheid |

Tel. 02351/224 61

Fax 02351/394 50

E-mail: mail@mieterverein-luedenscheid.de

www.mieterverein-luedenscheid.de

Lösenbacher Str. 3

D-58507 Lüdenscheid

Protects tenants' interests in the Lüdenscheid region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 33. | Mieterverein Gelsenkirchen e.V. im Deutschen Mieterbund |
| --- | --- |

33.

Mieterverein Gelsenkirchen e.V. im Deutschen Mieterbund

| Tel. 0209/249 18 |
| --- |
| Fax 0209/14 69 49 |
| E-mail: info@dmb-ge.de |
| www.mieterverein-ge.de |
| Gabelsberger Str. 9 |
| D-45879 Gelsenkirchen |

Tel. 0209/249 18

Fax 0209/14 69 49

E-mail: info@dmb-ge.de

www.mieterverein-ge.de

Gabelsberger Str. 9

D-45879 Gelsenkirchen

Protects the interests of tenants and lessees by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 34. | Mieterverein Hannover und Umgebung e.V. |
| --- | --- |

34.

Mieterverein Hannover und Umgebung e.V.

| Tel. 0511/121 06-0 |
| --- |
| Fax 0511/121 06 16 |
| E-mail: info@mieterverein-hannover.de |
| www.mieterverein-hannover.de |
| Herrenstraße 14 |
| D-30159 Hannover |

Tel. 0511/121 06-0

Fax 0511/121 06 16

E-mail: info@mieterverein-hannover.de

www.mieterverein-hannover.de

Herrenstraße 14

D-30159 Hannover

Protects tenants' interests in the Hanover region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 35. | Mieterverein Heidelberg und Umgebung e.V. |
| --- | --- |

35.

Mieterverein Heidelberg und Umgebung e.V.

| Tel. 06221/204 73 |
| --- |
| Fax 06221/16 34 18 |
| E-mail: beratung@mieterverein-heidelberg.de |
| www.mieterverein-heidelberg.de |
| Poststraße 46 |
| D-69115 Heidelberg |

Tel. 06221/204 73

Fax 06221/16 34 18

E-mail: beratung@mieterverein-heidelberg.de

www.mieterverein-heidelberg.de

Poststraße 46

D-69115 Heidelberg

Protects tenants' interests in the Heidelberg region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 36. | Mieterverein Karlsruhe e.V. |
| --- | --- |

36.

Mieterverein Karlsruhe e.V.

| Tel. 0721/37 50 91 |
| --- |
| Fax 0721/37 81 25 |
| E-mail: info@mieterverein-karlsruhe.de |
| www.mieterverein-karlsruhe.de |
| Ritterstr. 24 |
| D-76137 Karlsruhe |

Tel. 0721/37 50 91

Fax 0721/37 81 25

E-mail: info@mieterverein-karlsruhe.de

www.mieterverein-karlsruhe.de

Ritterstr. 24

D-76137 Karlsruhe

Protects tenants' interests in issues relating to tenancy, leasing and property in the City of Karlsruhe and administrative district by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 37. | Mieterverein Köln e.V. |
| --- | --- |

37.

Mieterverein Köln e.V.

| Tel. 0221/202 37-0 |
| --- |
| Fax 0221/240 46 20 |
| E-mail: mieterverein@netcologne.de |
| www.mieterverein-koeln.de |
| Mühlenbach 49 |
| D-50676 Köln |

Tel. 0221/202 37-0

Fax 0221/240 46 20

E-mail: mieterverein@netcologne.de

www.mieterverein-koeln.de

Mühlenbach 49

D-50676 Köln

Protects tenants' interests in Cologne by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 38. | Mieterverein München eingetragener Verein |
| --- | --- |

38.

Mieterverein München eingetragener Verein

| Tel. 089/55 21 43-0 |
| --- |
| Fax 089/55 45 54 |
| E-mail: hausmeister@mieterverein-muenchen.de |
| www.mieterverein-muenchen.de |
| Sonnenstr. 10 |
| D-80331 München |

Tel. 089/55 21 43-0

Fax 089/55 45 54

E-mail: hausmeister@mieterverein-muenchen.de

www.mieterverein-muenchen.de

Sonnenstr. 10

D-80331 München

Protects tenants' interests in Cologne by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 39. | Mieterverein VIADRINA |
| --- | --- |

39.

Mieterverein VIADRINA

| Tel. 0335/685 02 60 |
| --- |
| Fax 0335/685 02 58 |
| E-mail: mieterverein.ffo@t-online.de |
| www.mieterverein-ffo.city-map.de |
| Halbe Stadt 21 |
| D-15230 Frankfurt an der Oder |

Tel. 0335/685 02 60

Fax 0335/685 02 58

E-mail: mieterverein.ffo@t-online.de

www.mieterverein-ffo.city-map.de

Halbe Stadt 21

D-15230 Frankfurt an der Oder

Protects tenants' interests in the Frankfurt (Oder) region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 40. | PRO BAHN Oberbayern — Gemeinnütziger Fahrgastverband |
| --- | --- |

40.

PRO BAHN Oberbayern — Gemeinnütziger Fahrgastverband

| Tel. 089/53 00 31 |
| --- |
| Fax 089/53 75 66 |
| www.pro-bahn.de |
| Schwanthaler Str. 74 |
| D-80336 München |

Tel. 089/53 00 31

Fax 089/53 75 66

www.pro-bahn.de

Schwanthaler Str. 74

D-80336 München

Protects consumers' interests in matters relating to public transport by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 41. | Schutzgemeinschaft der Verbraucher in Deutschland e.V. |
| --- | --- |

41.

Schutzgemeinschaft der Verbraucher in Deutschland e.V.

| Tel. 0821/454 09 34 |
| --- |
| Fax 0821/454 09 34 |
| E-mail: info@sgvd.de |
| www.sgvd.de |
| Jakoberstraße 69 |
| D-86152 Augsburg |

Tel. 0821/454 09 34

Fax 0821/454 09 34

E-mail: info@sgvd.de

www.sgvd.de

Jakoberstraße 69

D-86152 Augsburg

Protects consumers' interests in matters relating to quality and prices, security, health, environmental compatibility, laws and by-laws; authorised to bring collective actions in the interests of consumers.

| 42. | Schutzgemeinschaft für Bank- und Sparkassenkunden e.V. |
| --- | --- |

42.

Schutzgemeinschaft für Bank- und Sparkassenkunden e.V.

| Tel. 09232/70 07 87 |
| --- |
| Fax 09232/70 07 86 |
| E-mail: info@sg-banken.de |
| www.sg-banken.de |
| Ludwigstr. 97 |
| D-95632 Wunsiedel |

Tel. 09232/70 07 87

Fax 09232/70 07 86

E-mail: info@sg-banken.de

www.sg-banken.de

Ludwigstr. 97

D-95632 Wunsiedel

Protects consumers' interests in banking matters by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 43. | Schutzverband für Verbraucher und Dienstleistungsnehmer — Endverbraucher, Kapitalanleger, Versicherte e.V. |
| --- | --- |

43.

Schutzverband für Verbraucher und Dienstleistungsnehmer — Endverbraucher, Kapitalanleger, Versicherte e.V.

| Tel. 06106/25 88 30 |
| --- |
| Fax 06106/25 88 31 |
| www.s-vd.de |
| Spessartring 47 |
| D-63110 Rodgau |

Tel. 06106/25 88 30

Fax 06106/25 88 31

www.s-vd.de

Spessartring 47

D-63110 Rodgau

Protects the interests of consumers and service users by providing information and advice; authorised to bring collective actions in the interests of consumers and service users.

| 44. | Verbraucherzentrale Baden-Württemberg e.V. |
| --- | --- |

44.

Verbraucherzentrale Baden-Württemberg e.V.

| Tel. 0711/6691-10 |
| --- |
| Fax 0711/66 91 50 |
| E-mail: info@verbraucherzentrale-bawue.de |
| www.verbraucherzentrale-bawue.de |
| Paulinenstr. 47 |
| D-70178 Stuttgart |

Tel. 0711/6691-10

Fax 0711/66 91 50

E-mail: info@verbraucherzentrale-bawue.de

www.verbraucherzentrale-bawue.de

Paulinenstr. 47

D-70178 Stuttgart

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 45. | Verbraucher-Zentrale Brandenburg e.V. |
| --- | --- |

45.

Verbraucher-Zentrale Brandenburg e.V.

| Tel. 0331/298 71 30 |
| --- |
| Fax 0031/298 71 77 |
| E-mail: info@vzb.de |
| www.vzb.de |
| Templiner Str. 21 |
| D-14473 Potsdam |

Tel. 0331/298 71 30

Fax 0031/298 71 77

E-mail: info@vzb.de

www.vzb.de

Templiner Str. 21

D-14473 Potsdam

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 46. | Verbraucher-Zentrale Hamburg e.V. |
| --- | --- |

46.

Verbraucher-Zentrale Hamburg e.V.

| Tel. 040/24 83 20 |
| --- |
| Fax 040/24 83 22 90 |
| E-mail: info@vzhh.de |
| www.vzhh.de |
| Kirchenallee 22 |
| D-20099 Hamburg |

Tel. 040/24 83 20

Fax 040/24 83 22 90

E-mail: info@vzhh.de

www.vzhh.de

Kirchenallee 22

D-20099 Hamburg

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 47. | Verbraucher-Zentrale Hessen e.V. |
| --- | --- |

47.

Verbraucher-Zentrale Hessen e.V.

| Tel. 01805/97 20 10 |
| --- |
| Fax 069/97 20 10 40 |
| E-mail: vzh@verbraucher.de |
| www.verbraucher-zentrale-hessen.de |
| Große Friedberger Str. 13-17 |
| D-60313 Frankfurt/M. |

Tel. 01805/97 20 10

Fax 069/97 20 10 40

E-mail: vzh@verbraucher.de

www.verbraucher-zentrale-hessen.de

Große Friedberger Str. 13-17

D-60313 Frankfurt/M.

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 48. | Verbraucher-Zentrale Niedersachsen e.V. |
| --- | --- |

48.

Verbraucher-Zentrale Niedersachsen e.V.

| Tel. 0511/9 11 96-0 |
| --- |
| Fax 0511/911 96 10 |
| www.verbraucherzentrale-niedersachsen.de |
| Herrenstr. 14 |
| D-30159 Hannover |

Tel. 0511/9 11 96-0

Fax 0511/911 96 10

www.verbraucherzentrale-niedersachsen.de

Herrenstr. 14

D-30159 Hannover

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 49. | Verbraucherzentrale Rheinland-Pfalz V. |
| --- | --- |

49.

Verbraucherzentrale Rheinland-Pfalz V.

| Tel. 06131/284 80 |
| --- |
| Fax 06131/28 48 66 |
| www.verbraucherzentrale-rlp.de |
| Ludwigstr. 6 |
| D-55116 Mainz |

Tel. 06131/284 80

Fax 06131/28 48 66

www.verbraucherzentrale-rlp.de

Ludwigstr. 6

D-55116 Mainz

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 50. | Verbraucherzentrale Sachsen-Anhalt e.V. |
| --- | --- |

50.

Verbraucherzentrale Sachsen-Anhalt e.V.

| Tel. 0345/298 03 29 |
| --- |
| Fax 0345/298 03 26 |
| www.vzsa.de |
| Steinbockgasse 1 |
| D-06108 Halle |

Tel. 0345/298 03 29

Fax 0345/298 03 26

www.vzsa.de

Steinbockgasse 1

D-06108 Halle

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 51. | Verbraucher Zentrale Thüringen e.V. |
| --- | --- |

51.

Verbraucher Zentrale Thüringen e.V.

| Tel. 0361/555 14-0 |
| --- |
| Fax 0361/555 14 40 |
| E-mail: info@vzth.de |
| www.vzth.de |
| Eugen-Richter-Str. 45 |
| D-99085 Erfurt |

Tel. 0361/555 14-0

Fax 0361/555 14 40

E-mail: info@vzth.de

www.vzth.de

Eugen-Richter-Str. 45

D-99085 Erfurt

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 52. | Verbraucher-Zentrale des Landes Bremen e.V. |
| --- | --- |

52.

Verbraucher-Zentrale des Landes Bremen e.V.

| Tel. 0421/16 07 77 |
| --- |
| Fax 0421/160 77 80 |
| E-mail: verbraucherzentrale bremen@t-online.de |
| www.verbraucherzentrale-bremen.de |
| Altenweg 4 |
| D-28195 Bremen |

Tel. 0421/16 07 77

Fax 0421/160 77 80

E-mail: verbraucherzentrale bremen@t-online.de

www.verbraucherzentrale-bremen.de

Altenweg 4

D-28195 Bremen

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 53. | Verbraucherzentrale des Saarlandes Landesarbeitsgemeinschaft der Verbraucherverbände e.V. |
| --- | --- |

53.

Verbraucherzentrale des Saarlandes Landesarbeitsgemeinschaft der Verbraucherverbände e.V.

| Tel. 0681/500 89-0 |
| --- |
| Fax 0681/588 09 22 |
| E-mail: vz-saar@vz-saar.de |
| www.vz-saar.de |
| Hohenzollernstraße 11 |
| D-66117 Saarbrücken |

Tel. 0681/500 89-0

Fax 0681/588 09 22

E-mail: vz-saar@vz-saar.de

www.vz-saar.de

Hohenzollernstraße 11

D-66117 Saarbrücken

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 54. | Verbraucherzentrale Berlin e.V. |
| --- | --- |

54.

Verbraucherzentrale Berlin e.V.

| Tel. 030/21485-0 |
| --- |
| Fax 030/211 72 01 |
| E-mail: mai@verbraucherzentrale-berlin.de |
| www.verbraucherzentrale-berlin.de |
| Bayreuther Str. 40 |
| D-10787 Berlin |

Tel. 030/21485-0

Fax 030/211 72 01

E-mail: mai@verbraucherzentrale-berlin.de

www.verbraucherzentrale-berlin.de

Bayreuther Str. 40

D-10787 Berlin

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 55. | Verbraucherzentrale Mecklenburg-Vorpommern e.V. |
| --- | --- |

55.

Verbraucherzentrale Mecklenburg-Vorpommern e.V.

| Tel. 0381/208 70 50 |
| --- |
| Fax 0381/208 70 30 |
| E-mail: info@nvzmv.de |
| www.nvzmv.de |
| Strandstr. 98 |
| D-18055 Rostock |

Tel. 0381/208 70 50

Fax 0381/208 70 30

E-mail: info@nvzmv.de

www.nvzmv.de

Strandstr. 98

D-18055 Rostock

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 56. | Verbraucher-Zentrale Nordrhein-Westfalen Landesarbeitsgemeinschaft der Verbraucherverbände e.V. |
| --- | --- |

56.

Verbraucher-Zentrale Nordrhein-Westfalen Landesarbeitsgemeinschaft der Verbraucherverbände e.V.

| Tel. 0211/380 90 |
| --- |
| Fax 0211/380 91 72 |
| www.vz-nrw.de |
| Mintropstr. 27 |
| D-40215 Düsseldorf |

Tel. 0211/380 90

Fax 0211/380 91 72

www.vz-nrw.de

Mintropstr. 27

D-40215 Düsseldorf

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 57. | Verbraucher-Zentrale Sachsen e.V. |
| --- | --- |

57.

Verbraucher-Zentrale Sachsen e.V.

| Tel. 0341/688 80 80 |
| --- |
| Fax 0341/689 28 26 |
| E-mail: vzs@vzs.de |
| www.vzs.de |
| Bernhardstr. 7 |
| D-04315 Leipzig |

Tel. 0341/688 80 80

Fax 0341/689 28 26

E-mail: vzs@vzs.de

www.vzs.de

Bernhardstr. 7

D-04315 Leipzig

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 58. | Mieterverein Oberhausen, Mühlheim und Bottrop e.V. |
| --- | --- |

58.

Mieterverein Oberhausen, Mühlheim und Bottrop e.V.

| Tel. 0208/85 729-0 |
| --- |
| Fax 0208/20 24 44 |
| E-mail: dmb.rhein-ruhr@t-online.de |
| www.mieterbund-rhein-ruhr.de |
| Willy-Brandt-Platz 4 |
| D-46045 Oberhausen |

Tel. 0208/85 729-0

Fax 0208/20 24 44

E-mail: dmb.rhein-ruhr@t-online.de

www.mieterbund-rhein-ruhr.de

Willy-Brandt-Platz 4

D-46045 Oberhausen

Protects members' interests in matters relating to tenancy and property by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 59. | Deutscher Mieterbund e.V. |
| --- | --- |

59.

Deutscher Mieterbund e.V.

| Tel. 030/223 23-0 |
| --- |
| Fax 030/22 32 31 00 |
| E-mail: info@mieterbund.de |
| www.mieterbund.de |
| Littenstraße 10 |
| D-10179 Berlin |

Tel. 030/223 23-0

Fax 030/22 32 31 00

E-mail: info@mieterbund.de

www.mieterbund.de

Littenstraße 10

D-10179 Berlin

Protects, promotes and represents all tenants interests; authorised to bring collective actions in the interests of tenants.

| 60. | Deutscher-Anleger-Schutzbund e.V. |
| --- | --- |

60.

Deutscher-Anleger-Schutzbund e.V.

| Tel. 069/23 85 38-0 |
| --- |
| Fax 069/23 85 38 10 |
| E-mail: info@deutscher-anlegerschutzbund.de |
| www.deutscher-anlegerschutzbund.de |
| An der Dammheide 10 |
| D-60486 Frankfurt/M. |

Tel. 069/23 85 38-0

Fax 069/23 85 38 10

E-mail: info@deutscher-anlegerschutzbund.de

www.deutscher-anlegerschutzbund.de

An der Dammheide 10

D-60486 Frankfurt/M.

Undertakes preventive measures against the grey capital market and prevention of offences in this area by, among other means, providing information and protecting consumers' interests; authorised to bring collective actions in the interests of consumers.

| 61. | Allgemeiner Automobil-Club ( ADAC) e.V. |
| --- | --- |

61.

Allgemeiner Automobil-Club ( ADAC) e.V.

Allgemeiner Automobil-Club ( ADAC) e.V

| Tel. 089/767 60 |
| --- |
| Fax 089/76 76 25 00 |
| E-mail: adac@adac.de |
| www.adac.de |
| Am Westpark 8 |
| D-81373 München |

Tel. 089/767 60

Fax 089/76 76 25 00

E-mail: adac@adac.de

www.adac.de

Am Westpark 8

D-81373 München

Protects and promotes the interests of motor transport; protection of road users, in particular consumer protection; authorised to bring collective actions in the interests of consumers.

| 62. | DMB — Landesverband Hessen e.V. |
| --- | --- |

62.

DMB — Landesverband Hessen e.V.

| Tel. 0611/308 17 19 |
| --- |
| Fax 0611/37 80 70 |
| E-mail: info@mieterbund-hessen.de |
| www.mieterbund-hessen.de |
| Adelheisdstr. 70 |
| D-65185 Wiesbaden |

Tel. 0611/308 17 19

Fax 0611/37 80 70

E-mail: info@mieterbund-hessen.de

www.mieterbund-hessen.de

Adelheisdstr. 70

D-65185 Wiesbaden

Protects tenants' interests in Hessen by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 63. | Verbraucherzentrale Bayern e.V. |
| --- | --- |

63.

Verbraucherzentrale Bayern e.V.

| Tel. 089/539 87-0 |
| --- |
| Fax 089/53 75 53 |
| E-mail: info@verbraucherzentrale-bayern.de |
| www.verbraucherzentrale-bayern.de |
| Mozartstr. 9 |
| D-80336 München |

Tel. 089/539 87-0

Fax 089/53 75 53

E-mail: info@verbraucherzentrale-bayern.de

www.verbraucherzentrale-bayern.de

Mozartstr. 9

D-80336 München

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 64. | Mieterverein zu Hamburg von 1890 r.V. |
| --- | --- |

64.

Mieterverein zu Hamburg von 1890 r.V.

| Tel. 040/879 79-0 |
| --- |
| Fax 040/8797 91 10 |
| E-mail: info@mieterverein-hamburg.de |
| www.mieterverein-hamburg.de |
| Glockengießerwall 2 |
| D-20095 Hamburg |

Tel. 040/879 79-0

Fax 040/8797 91 10

E-mail: info@mieterverein-hamburg.de

www.mieterverein-hamburg.de

Glockengießerwall 2

D-20095 Hamburg

Protects tenants' interests in the greater Hamburg region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 65. | Mieterverein Düsseldorf e.V. |
| --- | --- |

65.

Mieterverein Düsseldorf e.V.

| Tel. 0211/169 96-0 |
| --- |
| Fax 0211/35 15 11 |
| E-mail: info@mieterverein-duesseldorf.de |
| www.mieterverein-duesseldorf.de |
| Oststraße 47 |
| D-40211 Düsseldorf |

Tel. 0211/169 96-0

Fax 0211/35 15 11

E-mail: info@mieterverein-duesseldorf.de

www.mieterverein-duesseldorf.de

Oststraße 47

D-40211 Düsseldorf

Protects tenants' interests in the Düsseldorf region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 66. | Bauherren-Schutzbund e.V. |
| --- | --- |

66.

Bauherren-Schutzbund e.V.

| Tel. 030/312 80 01 |
| --- |
| Fax 030/31 50 72 11 |
| E-mail: office@bsb-ev.de |
| www.bsb-ev.de |
| Kleine Alexanderstr. 9-10 |
| D-10178 Berlin |

Tel. 030/312 80 01

Fax 030/31 50 72 11

E-mail: office@bsb-ev.de

www.bsb-ev.de

Kleine Alexanderstr. 9-10

D-10178 Berlin

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 67. | Foodwatch e.V. |
| --- | --- |

67.

Foodwatch e.V.

| Tel. 030/240476-0 |
| --- |
| Fax 030/240476 26 |
| E-mail: info@foodwatch.de |
| www.foodwatch.de |
| Brunnenstr. 181 |
| D-10119 Berlin |

Tel. 030/240476-0

Fax 030/240476 26

E-mail: info@foodwatch.de

www.foodwatch.de

Brunnenstr. 181

D-10119 Berlin

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 68. | Mieterverein für den Regierungsbezirk Trier e.V. |
| --- | --- |

68.

Mieterverein für den Regierungsbezirk Trier e.V.

| Tel. 0651/994 09 70 |
| --- |
| Fax 0651/99 40 09 74 |
| E-mail: mieterverrein@ipcon.de |
| www. Mieterverein-trier.de |
| Walramsneustr. 8 |
| D-54290 Trier |

Tel. 0651/994 09 70

Fax 0651/99 40 09 74

E-mail: mieterverrein@ipcon.de

www. Mieterverein-trier.de

Walramsneustr. 8

D-54290 Trier

Protects tenants' interests in the Trier region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 69. | Verbraucherzentrale Schleswig-Holstein |
| --- | --- |

69.

Verbraucherzentrale Schleswig-Holstein

| Tel. 0431/590 99-0 |
| --- |
| Fax 0431/590 99 77 |
| E-mail: info@verbraucherzentrale-sh.de |
| www.verbraucherzentrale-sh.de |
| Bergstr. 24 |
| D-24103 Kiel |

Tel. 0431/590 99-0

Fax 0431/590 99 77

E-mail: info@verbraucherzentrale-sh.de

www.verbraucherzentrale-sh.de

Bergstr. 24

D-24103 Kiel

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 70. | Miet- und Pachtverein e.V. Bad Kreuznach |
| --- | --- |

70.

Miet- und Pachtverein e.V. Bad Kreuznach

| Tel. 0671/679 48 |
| --- |
| Fax 0671/738 42 |
| E-mail: kontakt@mieterverein-bad-kreuznach.de |
| www.mieterverein-bad-kreuznach.de |
| Gustav-Pfarrius-Str. 1-3 |
| D-55543 Bad Kreuznach |

Tel. 0671/679 48

Fax 0671/738 42

E-mail: kontakt@mieterverein-bad-kreuznach.de

www.mieterverein-bad-kreuznach.de

Gustav-Pfarrius-Str. 1-3

D-55543 Bad Kreuznach

Protects tenants' interests in the Bad Kreuznach region by providing information and advice; authorised to bring collective actions in the interests of tenants.

| 71. | Schutzgemeinschaft für Bankkunden e.V. |
| --- | --- |

71.

Schutzgemeinschaft für Bankkunden e.V.

| Tel. 09131/81 71 79 |
| --- |
| Fax 09131/81 71 78 |
| E-mail: support@schuba.info |
| www.schuvoba.de |
| Hofmannstr. 103 |
| D-91052 Erlangen |

Tel. 09131/81 71 79

Fax 09131/81 71 78

E-mail: support@schuba.info

www.schuvoba.de

Hofmannstr. 103

D-91052 Erlangen

Protects consumers' interests in matters relating to financial services by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 72. | Deutsche Umwelthilfe e.V. |
| --- | --- |

72.

Deutsche Umwelthilfe e.V.

| Tel. 07732/99 95-0 |
| --- |
| Fax 07732/99 95 77 |
| E-mail: info@duh.de |
| www.duh.de |
| Fritz-Reichle-Ring 4 |
| D-78315 Radolfzell |

Tel. 07732/99 95-0

Fax 07732/99 95 77

E-mail: info@duh.de

www.duh.de

Fritz-Reichle-Ring 4

D-78315 Radolfzell

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

| 73. | Schutzgemeinschaft für Grundbesitz in Italien e.V. |
| --- | --- |

73.

Schutzgemeinschaft für Grundbesitz in Italien e.V.

| Tel. 08856/817 95 |
| --- |
| Fax 089/14 88 28 65 87 |
| E-mail: sg-italien@gmx.de |
| www.schutzgemeinschaft-italien.de |
| Ahornstr. 13 |
| D-82377 Penzberg |

Tel. 08856/817 95

Fax 089/14 88 28 65 87

E-mail: sg-italien@gmx.de

www.schutzgemeinschaft-italien.de

Ahornstr. 13

D-82377 Penzberg

Protects consumers' interests by providing information and advice; authorised to bring collective actions in the interests of consumers.

GREECE

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Consumers' association — New consumers' institute (NEO INKA)/Νέο Ινστιτούτο Καταναλωτών (NEO INKA) |

Name of the entity

Contact details

Purpose

1.

Consumers' association — New consumers' institute (NEO INKA)/Νέο Ινστιτούτο Καταναλωτών (NEO INKA)

| Kalipsous 105/Καλυψούς 105 |
| --- |
| GR-176 71 Kallithea/Καλλιθέα |
| Tel. 210 957 78 77 |
| Fax 210 953 34 71 |
| E-mail: inka@inka.org.gr |
| Website: www.inka.org.gr |

Kalipsous 105/Καλυψούς 105

GR-176 71 Kallithea/Καλλιθέα

Tel. 210 957 78 77

Fax 210 953 34 71

E-mail: inka@inka.org.gr

Website: www.inka.org.gr

Protects consumers' rights and interests.

| 2. | Consumers' protection centre of Thessaloniki (KEPKA)/Κέντρο Προστασίας Καταναλωτών (ΚΕΠΚΑ) |
| --- | --- |

2.

Consumers' protection centre of Thessaloniki (KEPKA)/Κέντρο Προστασίας Καταναλωτών (ΚΕΠΚΑ)

| Tsimiski 54/Τσιμισκή 54 |
| --- |
| GR-546 23 Thessaloniki/Θεσσαλονίκη |
| E-mail: consumers@kepka.org |
| Website: www.kepka.org |
| Tel. 2310-26 94 49 |
| Fax 2310-24 22 11 |

Tsimiski 54/Τσιμισκή 54

GR-546 23 Thessaloniki/Θεσσαλονίκη

E-mail: consumers@kepka.org

Website: www.kepka.org

Tel. 2310-26 94 49

Fax 2310-24 22 11

Protects consumers' rights and interests.

| 3. | Consumers' association 'the quality of life' (EKPIZO)/Ένωση Καταναλωτών — Ποιότητα Ζωής (ΕΚΠΟΙΖΩ) |
| --- | --- |

3.

Consumers' association 'the quality of life' (EKPIZO)/Ένωση Καταναλωτών — Ποιότητα Ζωής (ΕΚΠΟΙΖΩ)

| Valtetsiou 43-45/Βαλτετσίου 43-45 |
| --- |
| GR-106 81 Athens/Αθήνα |
| E-mail: ekpizo@ath.fothenet.gr |
| Website: www.ekpizo.gr |
| Tel. 210 330 44 44 |
| Fax 210 330 05 91 |

Valtetsiou 43-45/Βαλτετσίου 43-45

GR-106 81 Athens/Αθήνα

E-mail: ekpizo@ath.fothenet.gr

Website: www.ekpizo.gr

Tel. 210 330 44 44

Fax 210 330 05 91

Protects consumers' rights and interests.

| 4. | Greek consumers' organisation (EKATO)/Ελληνική Καταναλωτική Οργάνωση (EKATO) |
| --- | --- |

4.

Greek consumers' organisation (EKATO)/Ελληνική Καταναλωτική Οργάνωση (EKATO)

| Dimokritou 10/Δημοκρίτου 10 |
| --- |
| GR-54 352 Thessaloniki/Θεσσαλονίκη |
| E-mail: info@ekato.org & ekato@ekato.org |
| Website: www.ekato.org/ |
| Tel. 2310 22 64 26 — 94 93 21 |
| Fax 2310 90 85 19, 2310 22 64 26 |

Dimokritou 10/Δημοκρίτου 10

GR-54 352 Thessaloniki/Θεσσαλονίκη

E-mail: info@ekato.org & ekato@ekato.org

Website: www.ekato.org/

Tel. 2310 22 64 26 — 94 93 21

Fax 2310 90 85 19, 2310 22 64 26

Protects consumers' rights and interests.

| 5. | Consumers' institute (INKA) of Ioannina/Ινστιτούτο καταναλωτών (INKA) Ιωαννίνων |
| --- | --- |

5.

Consumers' institute (INKA) of Ioannina/Ινστιτούτο καταναλωτών (INKA) Ιωαννίνων

| Th. Paskidi 52/Θ.Πασχίδη 52 |
| --- |
| GR-45 445 Ιoannina/Ιωάννινα |
| E-mail: ioannina@inka.gr |
| Tel. 26510- 651 78 |
| Fax 26510- 651 78 |

Th. Paskidi 52/Θ.Πασχίδη 52

GR-45 445 Ιoannina/Ιωάννινα

E-mail: ioannina@inka.gr

Tel. 26510- 651 78

Fax 26510- 651 78

Protects consumers' rights and interests.

| 6. | Citizens' rights organisation/Ένωση για τα δικαιώματα των πολιτών |
| --- | --- |

6.

Citizens' rights organisation/Ένωση για τα δικαιώματα των πολιτών

| Likavipou 18/Λυκαβηττού 18 |
| --- |
| GR-106 73 Athens/Αθήνα |
| Tel. 210 360 04 10 |
| Fax 210- 360 04 11 |

Likavipou 18/Λυκαβηττού 18

GR-106 73 Athens/Αθήνα

Tel. 210 360 04 10

Fax 210- 360 04 11

Protects consumers' rights and interests.

| 7. | Consumers' institute (INKA) of Macedonia/Ινστιτούτο Καταναλωτών (INKA) Μακεδονίας |
| --- | --- |

7.

Consumers' institute (INKA) of Macedonia/Ινστιτούτο Καταναλωτών (INKA) Μακεδονίας

| Μonastiriou 17/Μοναστηρίου 17 |
| --- |
| GR-54627 Thessaloniki/Θεσσαλονίκη |
| E-mail: Macedonia@inka.gr |
| Website: www.inkamak.eisodos.com |
| Tel. 2310 53 52 63 (11721) |
| Fax 2310 51 74 92 |

Μonastiriou 17/Μοναστηρίου 17

GR-54627 Thessaloniki/Θεσσαλονίκη

E-mail: Macedonia@inka.gr

Website: www.inkamak.eisodos.com

Tel. 2310 53 52 63 (11721)

Fax 2310 51 74 92

Protects consumers' rights and interests.

| 8. | Consumers' institute (INKA) of Corfu/Ινστιτούτο Καταναλωτών (INKA) Κέρκυρας |
| --- | --- |

8.

Consumers' institute (INKA) of Corfu/Ινστιτούτο Καταναλωτών (INKA) Κέρκυρας

| Akadimias 3/Ακαδημίας 3 |
| --- |
| GR-49 100 Kerkira/Κέρκυρα |
| Tel. 26610- 458 26 |
| Fax 26610- 362 50 |

Akadimias 3/Ακαδημίας 3

GR-49 100 Kerkira/Κέρκυρα

Tel. 26610- 458 26

Fax 26610- 362 50

Protects consumers' rights and interests.

| 9. | Consumer Association of Aitoloakarnania/Ένωση Καταναλωτών Αιτωλοακαρνανίας |
| --- | --- |

9.

Consumer Association of Aitoloakarnania/Ένωση Καταναλωτών Αιτωλοακαρνανίας

| S. Tsiknia 48 (formerly Tsaldari)/Σ. Τσικνιά 48 (πρώην Τσαλδάρη) |
| --- |
| GR-30100 Agrinio/Αγρίνιο |
| E-mail: INKA-AIT@OTENET.GR |
| Tel. 26410-244 44 |
| Fax 26410- 213 44 |

S. Tsiknia 48 (formerly Tsaldari)/Σ. Τσικνιά 48 (πρώην Τσαλδάρη)

GR-30100 Agrinio/Αγρίνιο

E-mail: INKA-AIT@OTENET.GR

Tel. 26410-244 44

Fax 26410- 213 44

Protects consumers' rights and interests.

| 10. | Consumer Association of Volos & Thessaly/Ένωση Καταναλωτών Βόλου και Θεσσαλίας |
| --- | --- |

10.

Consumer Association of Volos & Thessaly/Ένωση Καταναλωτών Βόλου και Θεσσαλίας

| Agiou Nikolaou 104/Αγίου Νικολάου 104 |
| --- |
| GR-38221 Volos/Βόλος |
| Tel. 24210-456 15 |
| Fax 24210-713 31 |

Agiou Nikolaou 104/Αγίου Νικολάου 104

GR-38221 Volos/Βόλος

Tel. 24210-456 15

Fax 24210-713 31

Protects consumers' rights and interests.

| 11. | Consumer Association of Greece/Ένωση Καταναλωτών Ελλάδας |
| --- | --- |

11.

Consumer Association of Greece/Ένωση Καταναλωτών Ελλάδας

| Gounari 4-6/Γούναρη 4-6 |
| --- |
| GR-18531, Peiraias/Πειραιάς |
| Tel. 210 4111080 |
| Fax 210- 4111080 |

Gounari 4-6/Γούναρη 4-6

GR-18531, Peiraias/Πειραιάς

Tel. 210 4111080

Fax 210- 4111080

Protects consumer's rights and interests.

| 12. | Citizens' association/Ένωση Πολιτών |
| --- | --- |

12.

Citizens' association/Ένωση Πολιτών

| Alkionis 9/Αλκυόνης 9 |
| --- |
| GR-17561 P. Faliro/Π. Φάληρο |
| Tel. 210 9829152 |
| Fax 210 9825096 |

Alkionis 9/Αλκυόνης 9

GR-17561 P. Faliro/Π. Φάληρο

Tel. 210 9829152

Fax 210 9825096

Protects consumer's rights and interests.

| 13. | Athens Chamber of Commerce and Industry/Εμπορικό και Βιομηχανικό Επιμελητήριο Αθηνών |
| --- | --- |

13.

Athens Chamber of Commerce and Industry/Εμπορικό και Βιομηχανικό Επιμελητήριο Αθηνών

| Akademias 7/Ακαδημίας 7 |
| --- |
| GR-10671 Athens/Αθήνα |
| Tel. (30) 210 360 48 15 9/360 24 11 9 |
| Fax (30) 210 361 64 64 |
| E-mail: info@acci.gr |
| E-mail: info@acci.gr |
| Website: www.acci.gr |

Akademias 7/Ακαδημίας 7

GR-10671 Athens/Αθήνα

Tel. (30) 210 360 48 15 9/360 24 11 9

Fax (30) 210 361 64 64

E-mail: info@acci.gr

E-mail: info@acci.gr

Website: www.acci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’.

| 14. | Athens Chamber of Handicrafts/Βιοτεχνικό Επιμελητήριο της Αθήνας |
| --- | --- |

14.

Athens Chamber of Handicrafts/Βιοτεχνικό Επιμελητήριο της Αθήνας

| Akademias 18/Ακαδημίας 18 |
| --- |
| GR-10671 Athens/Αθήνα |
| Tel. (30) 210 368 07 00 |
| Fax (30) 210 361 47 26 |
| E-mail: info@acsmi.gr |
| Website: www.acsmi.gr |

Akademias 18/Ακαδημίας 18

GR-10671 Athens/Αθήνα

Tel. (30) 210 368 07 00

Fax (30) 210 361 47 26

E-mail: info@acsmi.gr

Website: www.acsmi.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’.

| 15. | Athens Chamber of Tradesmen/Επαγγελματικό Επιμελητήριο Αθηνών |
| --- | --- |

15.

Athens Chamber of Tradesmen/Επαγγελματικό Επιμελητήριο Αθηνών

| Panepistsimiou 44/Πανεπιστημίου 44 |
| --- |
| GR-10679 Athens/Αθήνα |
| Tel. (30) 210 36 01 65/363 30 80 |
| (President's office)/(γραφείο προέδρου) |
| Fax (30) 210 361 97 35 |
| E-mail: eea@eea.gr |
| www.eea.gr |
| E-mail: eea@eea.gr |
| Website: www.eea.gr |

Panepistsimiou 44/Πανεπιστημίου 44

GR-10679 Athens/Αθήνα

Tel. (30) 210 36 01 65/363 30 80

(President's office)/(γραφείο προέδρου)

Fax (30) 210 361 97 35

E-mail: eea@eea.gr

www.eea.gr

E-mail: eea@eea.gr

Website: www.eea.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’.

| 16. | Thessaloniki Chamber of Commerce and Industry/Εμπορικό και Βιομηχανικό Επιμελητήριο Θεσσαλονίκης |
| --- | --- |

16.

Thessaloniki Chamber of Commerce and Industry/Εμπορικό και Βιομηχανικό Επιμελητήριο Θεσσαλονίκης

| Tsimiski 29/Τσιμισκή 29 |
| --- |
| GR-54624 Thessaloniki/Θεσσαλονίκη |
| Tel. (30) 2310 37 01 00/37 01 10 |
| Fax (30) 2310 37 01 14/37 01 66 |
| E-mail: root@ebeth.gr |
| Website: www.ebeth.gr |

Tsimiski 29/Τσιμισκή 29

GR-54624 Thessaloniki/Θεσσαλονίκη

Tel. (30) 2310 37 01 00/37 01 10

Fax (30) 2310 37 01 14/37 01 66

E-mail: root@ebeth.gr

Website: www.ebeth.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’.

| 17. | Thessaloniki Chamber of Handicrafts/Βιοτεχνικό Επιμελητήριο Θεσσαλονίκης |
| --- | --- |

17.

Thessaloniki Chamber of Handicrafts/Βιοτεχνικό Επιμελητήριο Θεσσαλονίκης

| Aristotelous 27/Αριστοτέλους 27 |
| --- |
| GR- 54624 Thessaloniki/Θεσσαλονίκη |
| Tel. (30) 2310 24 16 68/24 16 89 |
| Fax (30) 2310 23 26 67 |
| E-mail: info@veth.gr |
| Website: www.veth.gr |

Aristotelous 27/Αριστοτέλους 27

GR- 54624 Thessaloniki/Θεσσαλονίκη

Tel. (30) 2310 24 16 68/24 16 89

Fax (30) 2310 23 26 67

E-mail: info@veth.gr

Website: www.veth.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’.

| 18. | Thessaloniki Chamber of Tradesmen/Επαγγελματικό Επιμελητήριο Θεσσαλονίκης |
| --- | --- |

18.

Thessaloniki Chamber of Tradesmen/Επαγγελματικό Επιμελητήριο Θεσσαλονίκης

| Aristotelous 27/Αριστοτέλους 27 |
| --- |
| GR-54624 Thessaloniki/Θεσσαλονίκη |
| Tel. (30) 2310 27 52 55/27 13 40/27 14 88 |
| (President's office)/(γραφείο προέδρου)/22 00 50 |
| Fax (30) 2310 27 16 49/25 72 83 |
| E-mail: epepthe@otenet.gr |
| Website: www.uhcci.gr/epimelitiria/EETH.html |

Aristotelous 27/Αριστοτέλους 27

GR-54624 Thessaloniki/Θεσσαλονίκη

Tel. (30) 2310 27 52 55/27 13 40/27 14 88

(President's office)/(γραφείο προέδρου)/22 00 50

Fax (30) 2310 27 16 49/25 72 83

E-mail: epepthe@otenet.gr

Website: www.uhcci.gr/epimelitiria/EETH.html

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 19. | Piraeus Chamber of Commerce and Industry/Εμπορικό και Βιομηχανικό Επιμελητήριο Πειραιά |
| --- | --- |

19.

Piraeus Chamber of Commerce and Industry/Εμπορικό και Βιομηχανικό Επιμελητήριο Πειραιά

| Loudovikou 1, Odissos Square/Λουδοβίκου 1, Πλ. Οδησσού |
| --- |
| GR-18531 Piraeus/Πειραιάς |
| Tel. (30) 210 417 72 41 5 |
| Fax (30) 210 417 86 80 |
| E-mail: evepgr1@acci.gr |
| Website: www.uhcci.gr/epimelitiria/EBEP.html |

Loudovikou 1, Odissos Square/Λουδοβίκου 1, Πλ. Οδησσού

GR-18531 Piraeus/Πειραιάς

Tel. (30) 210 417 72 41 5

Fax (30) 210 417 86 80

E-mail: evepgr1@acci.gr

Website: www.uhcci.gr/epimelitiria/EBEP.html

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 20. | Piraeus Chamber of Handicrafts/Βιοτεχνικό Επιμελητήριο Πειραιά |
| --- | --- |

20.

Piraeus Chamber of Handicrafts/Βιοτεχνικό Επιμελητήριο Πειραιά

| Karaiskou 111/Καραΐσκου 111 |
| --- |
| GR-18532 Piraeus/Πειραιάς |
| Tel. (30) 210 411 04 43/412 12 98/417 47 65 |
| Fax (30) 210 417 94 95/417 41 52 |
| E-mail: info@bep.gr |
| Website: www.bep.gr |

Karaiskou 111/Καραΐσκου 111

GR-18532 Piraeus/Πειραιάς

Tel. (30) 210 411 04 43/412 12 98/417 47 65

Fax (30) 210 417 94 95/417 41 52

E-mail: info@bep.gr

Website: www.bep.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 21. | Piraeus Chamber of Tradesmen/Επαγγελματικό Επιμελητήριο Πειραιά |
| --- | --- |

21.

Piraeus Chamber of Tradesmen/Επαγγελματικό Επιμελητήριο Πειραιά

| Agiou Konstantinou 3/Αγίου Κωνσταντίνου 3 |
| --- |
| GR-18531 Piraeus/Πειραιάς |
| Tel. (30) 210 412 15 03/412 69 17 |
| Fax (30) 210 412 27 90 |
| E-mail: eepir@otenet.gr |
| Website: www.eep.gr |

Agiou Konstantinou 3/Αγίου Κωνσταντίνου 3

GR-18531 Piraeus/Πειραιάς

Tel. (30) 210 412 15 03/412 69 17

Fax (30) 210 412 27 90

E-mail: eepir@otenet.gr

Website: www.eep.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 22. | Chamber of Industry and Commerce of Rodopi Prefecture/Εμπορικό και Βιομηχανικό Επιμελητήριο Ροδόπης |
| --- | --- |

22.

Chamber of Industry and Commerce of Rodopi Prefecture/Εμπορικό και Βιομηχανικό Επιμελητήριο Ροδόπης

| Vassileios Georgiou 2b/Βασ. Γεωργίου 2β |
| --- |
| GR-69100 Komotini/Κομοτηνή |
| Tel. (30) 25310 228 31/368 31 |
| Fax (30) 25310 267 14 |
| E-mail: info@rodopicci.gr/ccirodop@otenet.gr |
| Website: www.rodoppicci.gr |

Vassileios Georgiou 2b/Βασ. Γεωργίου 2β

GR-69100 Komotini/Κομοτηνή

Tel. (30) 25310 228 31/368 31

Fax (30) 25310 267 14

E-mail: info@rodopicci.gr/ccirodop@otenet.gr

Website: www.rodoppicci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 23. | Chamber of Tradesmen and Handicrafts of Rodopi Prefecture/Επαγγελματικό και Βιοτεχνικό Επιμελητήριο Ροδόπης |
| --- | --- |

23.

Chamber of Tradesmen and Handicrafts of Rodopi Prefecture/Επαγγελματικό και Βιοτεχνικό Επιμελητήριο Ροδόπης

| Kaveiron 12/Καβείρων 12 |
| --- |
| GR-69100 Komotini/Κομοτηνή |
| Tel. (30) 25310 225 47/340 06/814 70 9 |
| Fax (30) 25310 258 66 |
| E-mail: info@everodopi.gr |
| Website: www.everodopi.gr |

Kaveiron 12/Καβείρων 12

GR-69100 Komotini/Κομοτηνή

Tel. (30) 25310 225 47/340 06/814 70 9

Fax (30) 25310 258 66

E-mail: info@everodopi.gr

Website: www.everodopi.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 24. | Chamber of Aitoloakarnania Prefecture/Επιμελητήριο Αιτωλοακαρνανίας |
| --- | --- |

24.

Chamber of Aitoloakarnania Prefecture/Επιμελητήριο Αιτωλοακαρνανίας

| Papastratou 53 & Smirnis /Παπαστράτου 53 και Σμύρνης |
| --- |
| GR-30100 Agrinio/Αγρίνιο |
| Tel. (30) 26410 225 25/572 62 |
| Fax (30) 26410 225 90 |
| E-mail: contact@epimetol.gr |

Papastratou 53 & Smirnis /Παπαστράτου 53 και Σμύρνης

GR-30100 Agrinio/Αγρίνιο

Tel. (30) 26410 225 25/572 62

Fax (30) 26410 225 90

E-mail: contact@epimetol.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 25. | Chamber of Argolida Prefecture/Επιμελητήριο Αργολίδας |
| --- | --- |

25.

Chamber of Argolida Prefecture/Επιμελητήριο Αργολίδας

Chamber of Argolida Prefecture/Επιμελητήριο Αργολίδα

| Korinthou 23/Κορίνθου 23 |
| --- |
| GR-21200 Argos/Άργος |
| Tel. (30) 27510 672 16/630 23/669 68 |
| Fax (30) 27510 245 95 |
| E-mail: ebear@otenet.gr |
| Website: www.arcci.gr |

Korinthou 23/Κορίνθου 23

GR-21200 Argos/Άργος

Tel. (30) 27510 672 16/630 23/669 68

Fax (30) 27510 245 95

E-mail: ebear@otenet.gr

Website: www.arcci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 26. | Chamber of Arcadia Prefecture/Επιμελητήριο Αρκαδίας |
| --- | --- |

26.

Chamber of Arcadia Prefecture/Επιμελητήριο Αρκαδίας

| Panos 21 & Martiou/25ης Μαρτίου και Πανός 21 |
| --- |
| GR-22100 Tripoli/Τρίπολη |
| Tel. (30) 2710 22 71 41/22 71 42/23 71 23 |
| Fax (30) 2710 23 37 38 |
| E-mail: info@arcadianet.gr |
| Website: www.arcadianet.gr, www.ikenet.gr, www.eic.gr |

Panos 21 & Martiou/25ης Μαρτίου και Πανός 21

GR-22100 Tripoli/Τρίπολη

Tel. (30) 2710 22 71 41/22 71 42/23 71 23

Fax (30) 2710 23 37 38

E-mail: info@arcadianet.gr

Website: www.arcadianet.gr, www.ikenet.gr, www.eic.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 27. | Chamber of Arta Prefecture/Επιμελητήριο Άρτας |
| --- | --- |

27.

Chamber of Arta Prefecture/Επιμελητήριο Άρτας

| Graikou & Flemig/Μ. Γραικού και Φλέμινγκ |
| --- |
| GR-47100 Arta/Άρτα |
| Tel. (30) 26810 287 28/786 54 |
| Fax (30) 26810 786 54 |
| E-mail: epimarta@otenet.gr |
| Website: www.arta.chambernet.gr |

Graikou & Flemig/Μ. Γραικού και Φλέμινγκ

GR-47100 Arta/Άρτα

Tel. (30) 26810 287 28/786 54

Fax (30) 26810 786 54

E-mail: epimarta@otenet.gr

Website: www.arta.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 28. | Chamber of Ahaia Prefecture/Επιμελητήριο Αχαΐας |
| --- | --- |

28.

Chamber of Ahaia Prefecture/Επιμελητήριο Αχαΐας

Chamber of Ahaia Prefecture/Επιμελητήριο Αχαΐα

| Mihalakopoulou 58/Μιχαλακοπούλου 58 |
| --- |
| GR-26221 Patra/Πάτρα |
| Tel. (30) 2610 27 77 79/27 76 79/27 80 56 |
| Fax (30) 2610 27 65 19 |
| E-mail: ea@e-a.gr |
| Website: www.e-a.gr |

Mihalakopoulou 58/Μιχαλακοπούλου 58

GR-26221 Patra/Πάτρα

Tel. (30) 2610 27 77 79/27 76 79/27 80 56

Fax (30) 2610 27 65 19

E-mail: ea@e-a.gr

Website: www.e-a.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 29. | Chamber of Viotia Prefecture/Επιμελητήριο Βοιωτίας |
| --- | --- |

29.

Chamber of Viotia Prefecture/Επιμελητήριο Βοιωτίας

| L. Koutsopetalou 1/Λ. Κουτσοπετάλου 1 |
| --- |
| GR-32100 Livadia/Λειβαδιά |
| Tel. (30) 22610 282 81/276 64 |
| Fax (30) 22610 213 47 |
| E-mail: info@viotiachamber.gr |
| Website: www.viotiachamber.gr |

L. Koutsopetalou 1/Λ. Κουτσοπετάλου 1

GR-32100 Livadia/Λειβαδιά

Tel. (30) 22610 282 81/276 64

Fax (30) 22610 213 47

E-mail: info@viotiachamber.gr

Website: www.viotiachamber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 30. | Chamber of Grevena Prefecture/Επιμελητήριο Γρεβενών |
| --- | --- |

30.

Chamber of Grevena Prefecture/Επιμελητήριο Γρεβενών

| Emmanouil Papa 7/Εμμανουήλ Παππά 7 |
| --- |
| GR-51100 Grevenia |
| Tel. (30) 24620 855 01 (-3)/855 04/855 05 |
| Fax (30) 24620 803 10/803 33 |
| E-mail: ebegreve@grevenanet.gr |
| Website:www.grevena.chambernet.gr |

Emmanouil Papa 7/Εμμανουήλ Παππά 7

GR-51100 Grevenia

Tel. (30) 24620 855 01 (-3)/855 04/855 05

Fax (30) 24620 803 10/803 33

E-mail: ebegreve@grevenanet.gr

Website:www.grevena.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 31. | Chamber of Drama Prefecture/Επιμελητήριο Δράμας |
| --- | --- |

31.

Chamber of Drama Prefecture/Επιμελητήριο Δράμας

Chamber of Drama Prefecture/Επιμελητήριο Δράμ

| Labrianidiou 40/Λαμπριανίδου 40 |
| --- |
| GR-66100 Drama |
| Tel. (30) 25210 227 50/249 95 |
| Fax (30) 2510 258 35 |
| E-mail: ccidrama@dramanet.gr |
| Website: www.ccidrama.gr |

Labrianidiou 40/Λαμπριανίδου 40

GR-66100 Drama

Tel. (30) 25210 227 50/249 95

Fax (30) 2510 258 35

E-mail: ccidrama@dramanet.gr

Website: www.ccidrama.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 32. | Chamber of Dodekanissa Prefecture/Επιμελητήριο Δωδεκανήσων |
| --- | --- |

32.

Chamber of Dodekanissa Prefecture/Επιμελητήριο Δωδεκανήσων

| Grigoriou Labraki 8/Γρηγορίου Λαμπράκη 8 |
| --- |
| GR-85100 Rodos/Ρόδος |
| Tel. (30) 22410 442 00 |
| Kalimnos/Κάλυμνος: 22430 515 17 |
| Kos/Κως: 22420 261 79 |
| Karpathos/Κάρπαθος: 22450 224 83 |
| Fax (30) 22410 442 40 |
| E-mail: info@ebed.gr |
| Website: www.ebed.gr |

Grigoriou Labraki 8/Γρηγορίου Λαμπράκη 8

GR-85100 Rodos/Ρόδος

Tel. (30) 22410 442 00

Kalimnos/Κάλυμνος: 22430 515 17

Kos/Κως: 22420 261 79

Karpathos/Κάρπαθος: 22450 224 83

Fax (30) 22410 442 40

E-mail: info@ebed.gr

Website: www.ebed.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 33. | Chamber of Evros Prefecture/Επιμελητήριο Έβρου |
| --- | --- |

33.

Chamber of Evros Prefecture/Επιμελητήριο Έβρου

| Eboriou, 1st floor/Οδός Εμπορίου, 1ος όροφος |
| --- |
| GR-68100 Alexandroupoli/Αλεξανδρούπολη |
| Tel. (30) 25510 262 23/265 37 |
| Fax (30) 25510 232 53 |
| E-mail: epimevro@otenet.gr |
| Website: www.chamberofevros.gr |

Eboriou, 1st floor/Οδός Εμπορίου, 1ος όροφος

GR-68100 Alexandroupoli/Αλεξανδρούπολη

Tel. (30) 25510 262 23/265 37

Fax (30) 25510 232 53

E-mail: epimevro@otenet.gr

Website: www.chamberofevros.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 34. | Chamber of Evia Prefecture/Επιμελητήριο Εύβοιας |
| --- | --- |

34.

Chamber of Evia Prefecture/Επιμελητήριο Εύβοιας

| El. Venizelou 12/Ελ. Βενιζέλου 12 |
| --- |
| GR-34100 Chalkida/Χαλκίδα |
| Tel. (30) 22210 864 52 |
| Fax (30) 22210 809 18 |
| E-mail: epimevia@hol.gr |
| Website: www.eviachamber.gr |

El. Venizelou 12/Ελ. Βενιζέλου 12

GR-34100 Chalkida/Χαλκίδα

Tel. (30) 22210 864 52

Fax (30) 22210 809 18

E-mail: epimevia@hol.gr

Website: www.eviachamber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 35. | Chamber of Evritania Prefecture/Επιμελητήριο Ευρυτανίας |
| --- | --- |

35.

Chamber of Evritania Prefecture/Επιμελητήριο Ευρυτανίας

| Nikolaou Tsiaboula 5/Νικολάου Τσιαμπούλα 5 |
| --- |
| GR-36100 Karpenissi/Καρπενήσι |
| Tel. (30) 22370 800 36/236 28 |
| Fax (30) 22370 804 40 |

Nikolaou Tsiaboula 5/Νικολάου Τσιαμπούλα 5

GR-36100 Karpenissi/Καρπενήσι

Tel. (30) 22370 800 36/236 28

Fax (30) 22370 804 40

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 36. | Chamber of Zakynthos Prefecture/Επιμελητήριο Ζακύνθου |
| --- | --- |

36.

Chamber of Zakynthos Prefecture/Επιμελητήριο Ζακύνθου

| Lombardou 20/Λομβάρδου 20 |
| --- |
| GR-29100 Zakynthos/Ζάκυνθος |
| Tel. (30) 26950 419 40 (-1)/20090 -1 -2 |
| Fax (30) 26950 231 35 |
| E-mail: zantecci@otenet.gr |
| Website: www.zantecci.gr |

Lombardou 20/Λομβάρδου 20

GR-29100 Zakynthos/Ζάκυνθος

Tel. (30) 26950 419 40 (-1)/20090 -1 -2

Fax (30) 26950 231 35

E-mail: zantecci@otenet.gr

Website: www.zantecci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 37. | Chamber of Ilia Prefecture/Επιμελητήριο Ηλείας |
| --- | --- |

37.

Chamber of Ilia Prefecture/Επιμελητήριο Ηλείας

| 28th of October & Iroon Square/28ης Οκτωβρίου και Πλ. Ηρώων |
| --- |
| GR-27100 Pyrgos/Πύργος |
| Tel. (30) 262 10/341 54/322 25/368 95 |
| Fax (30) 26210 317 91 |
| E-mail: ilich-gr@otenet.gr |
| Website: www.helia.chambernet.gr |

28th of October & Iroon Square/28ης Οκτωβρίου και Πλ. Ηρώων

GR-27100 Pyrgos/Πύργος

Tel. (30) 262 10/341 54/322 25/368 95

Fax (30) 26210 317 91

E-mail: ilich-gr@otenet.gr

Website: www.helia.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 38. | Chamber of Imathia Prefecture/Επιμελητήριο Ημαθίας |
| --- | --- |

38.

Chamber of Imathia Prefecture/Επιμελητήριο Ημαθίας

| Kentrikis 3/Κεντρικής 3 |
| --- |
| GR-59100 Veria/Βέροια |
| Tel. (30) 23310 254 70/297 74/247 34 |
| Fax (30) 23310 253 30 |
| E-mail: chamimat@otenet.gr |
| Website: www.imathiachamber.gr |

Kentrikis 3/Κεντρικής 3

GR-59100 Veria/Βέροια

Tel. (30) 23310 254 70/297 74/247 34

Fax (30) 23310 253 30

E-mail: chamimat@otenet.gr

Website: www.imathiachamber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 39. | Chamber of Irakleion Prefecture/Επιμελητήριο Ηρακλείου |
| --- | --- |

39.

Chamber of Irakleion Prefecture/Επιμελητήριο Ηρακλείου

Chamber of Irakleion Prefecture/Επιμελητήριο Ηρακλείο

| Koroneou 9/Κορωναίου 9 |
| --- |
| GR-71202 Irakleio/Ηράκλειο |
| Tel. (30) 2810 24 70 00 |
| Fax (30) 2810 22 29 14 |
| E-mail: root@ebeh.gr, kapetanaki@ebeh.gr |
| Website: www.ebeh.gr |

Koroneou 9/Κορωναίου 9

GR-71202 Irakleio/Ηράκλειο

Tel. (30) 2810 24 70 00

Fax (30) 2810 22 29 14

E-mail: root@ebeh.gr, kapetanaki@ebeh.gr

Website: www.ebeh.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 40. | Chamber of Thesprotia Prefecture/Επιμελητήριο Θεσπρωτίας |
| --- | --- |

40.

Chamber of Thesprotia Prefecture/Επιμελητήριο Θεσπρωτίας

| Kyra Vassilikis 13 (1st floor)/Κυρα-Βασιλικής 13, (1ος όροφος) |
| --- |
| GR-46100 Igoumenitsa/Ηγουμενίτσα |
| Tel. (30) 26650 294 80(/88) |
| Fax (30) 26650 294 89 |
| E-mail: pezo@otenet.gr |
| Website: www.uhcci.gr/epimelitiria/THESPROTIA.html |

Kyra Vassilikis 13 (1st floor)/Κυρα-Βασιλικής 13, (1ος όροφος)

GR-46100 Igoumenitsa/Ηγουμενίτσα

Tel. (30) 26650 294 80(/88)

Fax (30) 26650 294 89

E-mail: pezo@otenet.gr

Website: www.uhcci.gr/epimelitiria/THESPROTIA.html

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 41. | Chamber of Ioannina Prefecture/Επιμελητήριο Ιωαννίνων |
| --- | --- |

41.

Chamber of Ioannina Prefecture/Επιμελητήριο Ιωαννίνων

Chamber of Ioannina Prefecture/Επιμελητήριο Ιωαννίνω

| Trikoupi & Oplarhigou Poutesi 14/Τρικούπη και Οπλαρχηγού Πουτέτση 14 |
| --- |
| GR-45332 Ionnina/Ιωάννινα |
| Tel. (30) 26510 262 73 |
| (President's office)/(γραφείο προέδρου)/223 89/247 09/765 89 (EU Info Center) |
| Fax (30) 26510 251 79 |

Trikoupi & Oplarhigou Poutesi 14/Τρικούπη και Οπλαρχηγού Πουτέτση 14

GR-45332 Ionnina/Ιωάννινα

Tel. (30) 26510 262 73

(President's office)/(γραφείο προέδρου)/223 89/247 09/765 89 (EU Info Center)

Fax (30) 26510 251 79

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 42. | Chamber of Kavala Prefecture/Επιμελητήριο Καβάλας |
| --- | --- |

42.

Chamber of Kavala Prefecture/Επιμελητήριο Καβάλας

Chamber of Kavala Prefecture/Επιμελητήριο Καβάλα

| Omonias 50Α /Ομονοίας 50Α |
| --- |
| GR-65302 Kavala/Καβάλα |
| Tel. (30) 2510 22 33 25/22 33 28/22 22 57/22 22 12 |
| Fax (30) 2510 83 59 46 |
| E-mail: eic157@otenet.gr |
| Website: www.chamberofkavala.gr |

Omonias 50Α /Ομονοίας 50Α

GR-65302 Kavala/Καβάλα

Tel. (30) 2510 22 33 25/22 33 28/22 22 57/22 22 12

Fax (30) 2510 83 59 46

E-mail: eic157@otenet.gr

Website: www.chamberofkavala.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 43. | Chamber of Karditsa Prefecture/Επιμελητήριο Καρδίτσας |
| --- | --- |

43.

Chamber of Karditsa Prefecture/Επιμελητήριο Καρδίτσας

Chamber of Karditsa Prefecture/Επιμελητήριο Καρδίτσα

| Iroon Polytehneiou 3/Ηρώων Πολυτεχνείου 3 |
| --- |
| GR-43100 Karditsa/Καρδίτσα |
| Tel. (30) 24410 223 34/223 01 |
| Fax (30) 24410 222 38 |
| E-mail: karditsacci@cld.gr |
| Website: www.karditsaacci@cld.gr |

Iroon Polytehneiou 3/Ηρώων Πολυτεχνείου 3

GR-43100 Karditsa/Καρδίτσα

Tel. (30) 24410 223 34/223 01

Fax (30) 24410 222 38

E-mail: karditsacci@cld.gr

Website: www.karditsaacci@cld.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 44. | Chamber of Kastoria Prefecture/Επιμελητήριο Καστοριάς |
| --- | --- |

44.

Chamber of Kastoria Prefecture/Επιμελητήριο Καστοριάς

Chamber of Kastoria Prefecture/Επιμελητήριο Καστοριά

| Mitropoleos 60/Μητροπόλεως 60 |
| --- |
| GR-52100 Kastoria/Καστοριά |
| Tel. (30) 24670 269 26/289 81 |
| (President's office)/(γραφείο προέδρου)/295 28 |
| Fax (30) 24670 224 42 |
| E-mail: kastcham@otenet.gr |

Mitropoleos 60/Μητροπόλεως 60

GR-52100 Kastoria/Καστοριά

Tel. (30) 24670 269 26/289 81

(President's office)/(γραφείο προέδρου)/295 28

Fax (30) 24670 224 42

E-mail: kastcham@otenet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 45. | Chamber of Corfu Prefecture/Επιμελητήριο Κέρκυρας |
| --- | --- |

45.

Chamber of Corfu Prefecture/Επιμελητήριο Κέρκυρας

| Aristotelous 2/Αριστοτέλους 2 |
| --- |
| PO Box 426 |
| GR-49100 Corfu/Κέρκυρα |
| Tel. (30) 26610 398 13/398 14/319 98 |
| Fax (30) 26610 400 88 |
| E-mail: corfucci@otenet.gr |
| Website: www.cci-kerkyra.gr |

Aristotelous 2/Αριστοτέλους 2

PO Box 426

GR-49100 Corfu/Κέρκυρα

Tel. (30) 26610 398 13/398 14/319 98

Fax (30) 26610 400 88

E-mail: corfucci@otenet.gr

Website: www.cci-kerkyra.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 46. | Chamber of Kefalinia & Ithaki Islands/Επιμελητήριο Κεφαλονιάς και Ιθάκης |
| --- | --- |

46.

Chamber of Kefalinia & Ithaki Islands/Επιμελητήριο Κεφαλονιάς και Ιθάκης

| L. Vergoti 131/Λ. Βεργωτή 131 |
| --- |
| GR-28100 Argostoli/Αργοστόλι |
| Tel. (30) 26710 222 53/249 59 |
| Fax (30) 26710 261 90 |
| E-mail: chamberk@otenet.gr |

L. Vergoti 131/Λ. Βεργωτή 131

GR-28100 Argostoli/Αργοστόλι

Tel. (30) 26710 222 53/249 59

Fax (30) 26710 261 90

E-mail: chamberk@otenet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 47. | Chamber of Kilkis Prefecture/Επιμελητήριο Κιλκίς |
| --- | --- |

47.

Chamber of Kilkis Prefecture/Επιμελητήριο Κιλκίς

| G. Kapeta 11/Γ. Καπετά 11 |
| --- |
| PO Box 40 |
| GR-61100 Kilkis/Κιλκίς |
| Tel. (30) 23410 245 80/245 81/209 23 |
| Fax (30) 23410 209 24/209 26 |
| E-mail: ebekilk@otenet.gr |
| Website: www.gbi.gr |

G. Kapeta 11/Γ. Καπετά 11

PO Box 40

GR-61100 Kilkis/Κιλκίς

Tel. (30) 23410 245 80/245 81/209 23

Fax (30) 23410 209 24/209 26

E-mail: ebekilk@otenet.gr

Website: www.gbi.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 48. | Chamber of Kozani Prefecture/Επιμελητήριο Κοζάνης |
| --- | --- |

48.

Chamber of Kozani Prefecture/Επιμελητήριο Κοζάνης

| I.Farmaki 2/Ι. Φαρμάκη 2 |
| --- |
| GR-50100 Kozani/Κοζάνη |
| Tel. (30) 24610 346 69/416 93 |
| Fax (30) 26839 245 68 |
| E-mail: Chambers@otenet.gr |
| Website: www.kozani.chambernet.gr |

I.Farmaki 2/Ι. Φαρμάκη 2

GR-50100 Kozani/Κοζάνη

Tel. (30) 24610 346 69/416 93

Fax (30) 26839 245 68

E-mail: Chambers@otenet.gr

Website: www.kozani.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 49. | Chamber of Korinth Prefecture/Επιμελητήριο Κορίνθου |
| --- | --- |

49.

Chamber of Korinth Prefecture/Επιμελητήριο Κορίνθου

| Ermou 2/Ερμού 2 |
| --- |
| GR-20100 Korinth/Κόρινθος |
| Tel. (30) 27410 244 64/859 86/264 04/264 03 |
| Fax (30) 27410 211 73 |
| E-mail: info@korinthcc.gr |
| Website: www.korinthcc.gr |

Ermou 2/Ερμού 2

GR-20100 Korinth/Κόρινθος

Tel. (30) 27410 244 64/859 86/264 04/264 03

Fax (30) 27410 211 73

E-mail: info@korinthcc.gr

Website: www.korinthcc.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 50. | Chamber of Cyclades Islands/Επιμελητήριο Κυκλάδων |
| --- | --- |

50.

Chamber of Cyclades Islands/Επιμελητήριο Κυκλάδων

| Ag. Nikolaou 6/Αγ. Νικολάου 6 |
| --- |
| GR-84100 Ermoupolis-Syros/Ερμούπολη-Σύρος |
| Tel. (30) 22810 823 46/802 46/874 03 |
| Fax (30) 22810 865 55 |
| E-mail: info@cycladescc.gr |
| Website: www.cycladescc.gr |

Ag. Nikolaou 6/Αγ. Νικολάου 6

GR-84100 Ermoupolis-Syros/Ερμούπολη-Σύρος

Tel. (30) 22810 823 46/802 46/874 03

Fax (30) 22810 865 55

E-mail: info@cycladescc.gr

Website: www.cycladescc.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 51. | Chamber of Lakonia Prefecture/Επιμελητήριο Λακωνίας |
| --- | --- |

51.

Chamber of Lakonia Prefecture/Επιμελητήριο Λακωνίας

| Xanthaki 3/Ξανθάκη 3 |
| --- |
| GR-23200 Gythio/Γύθειο |
| Tel. (30) 27330 222 79/238 04 |
| Fax (30) 27330 220 08 |
| E-mail: gytheioc@otenet.gr |
| Website: www.lcci.gr |

Xanthaki 3/Ξανθάκη 3

GR-23200 Gythio/Γύθειο

Tel. (30) 27330 222 79/238 04

Fax (30) 27330 220 08

E-mail: gytheioc@otenet.gr

Website: www.lcci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 52. | Chamber of Larissa Prefecture/Επιμελητήριο Λάρισας |
| --- | --- |

52.

Chamber of Larissa Prefecture/Επιμελητήριο Λάρισας

| Papakyriazi 44/Παπακυριαζή 44 |
| --- |
| GR-41222 Larissa/Λάρισσα |
| Tel. (30) 2410 53 64 53/25 53 88 |
| (President's office)/(γραφείο προέδρου)/25 47 38/53 64 52/53 24 47/53 69 00 |
| Fax (30) 2410 25 75 22 |
| E-mail: info@Larissa-chamber.gr |
| Website: www.Larissa-chamber.gr |

Papakyriazi 44/Παπακυριαζή 44

GR-41222 Larissa/Λάρισσα

Tel. (30) 2410 53 64 53/25 53 88

(President's office)/(γραφείο προέδρου)/25 47 38/53 64 52/53 24 47/53 69 00

Fax (30) 2410 25 75 22

E-mail: info@Larissa-chamber.gr

Website: www.Larissa-chamber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 53. | Chamber of Lassithi Prefecture/Επιμελητήριο Λασηθίου |
| --- | --- |

53.

Chamber of Lassithi Prefecture/Επιμελητήριο Λασηθίου

| I. Koumoundourou 17/Ι. Κουμουνδούρου 17 |
| --- |
| GR-72100 Agios Nikolaos-Creta/Άγιος Νικόλαος-Κρήτη |
| Tel. (30) 28410 222 31/271 40/271 50/283 01 |
| Fax (30) 28410 238 31 |
| E-mail: info@epimlas.gr |
| Website: www.epimlas.gr |

I. Koumoundourou 17/Ι. Κουμουνδούρου 17

GR-72100 Agios Nikolaos-Creta/Άγιος Νικόλαος-Κρήτη

Tel. (30) 28410 222 31/271 40/271 50/283 01

Fax (30) 28410 238 31

E-mail: info@epimlas.gr

Website: www.epimlas.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 54. | Chamber of Lesvos Island Prefecture/Επιμελητήριο Λέσβου |
| --- | --- |

54.

Chamber of Lesvos Island Prefecture/Επιμελητήριο Λέσβου

| Kountourioti Square 71/Πλ. Κουντουριώτη 71 |
| --- |
| GR-81100 Mytilini/Μυτιλήνη |
| Tel. (30) 22510 284 31/285 64/292 17/299 32 |
| (President's office)/(γραφείο προέδρου) |
| Fax (30) 22510 232 75 |

Kountourioti Square 71/Πλ. Κουντουριώτη 71

GR-81100 Mytilini/Μυτιλήνη

Tel. (30) 22510 284 31/285 64/292 17/299 32

(President's office)/(γραφείο προέδρου)

Fax (30) 22510 232 75

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 55. | Chamber of Lefkada Island Prefecture/Επιμελητήριο Λευκάδας |
| --- | --- |

55.

Chamber of Lefkada Island Prefecture/Επιμελητήριο Λευκάδας

| D. Makri 5/Δ. Μακρή 5 |
| --- |
| GR-31100 Lefkada/Λευκάδα |
| Tel. (30) 26450 223 81 |
| Fax (30) 26450 223 81 |
| E-mail: ebelef@otenet.gr |

D. Makri 5/Δ. Μακρή 5

GR-31100 Lefkada/Λευκάδα

Tel. (30) 26450 223 81

Fax (30) 26450 223 81

E-mail: ebelef@otenet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 56. | Chamber of Magnesia Prefecture/Επιμελητήριο Μαγνησίας |
| --- | --- |

56.

Chamber of Magnesia Prefecture/Επιμελητήριο Μαγνησίας

Chamber of Magnesia Prefecture/Επιμελητήριο Μαγνησί

| Dimitriados 176/Δημητριάδος 176 |
| --- |
| GR-38221 Volos/Βόλος |
| Tel. (30) 24210 237 66/232 71 |
| Fax (30) 24210 312 11 |
| E-mail: info@c-magnesia.gr |
| Website: www.c-magnesia.gr |

Dimitriados 176/Δημητριάδος 176

GR-38221 Volos/Βόλος

Tel. (30) 24210 237 66/232 71

Fax (30) 24210 312 11

E-mail: info@c-magnesia.gr

Website: www.c-magnesia.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 57. | Chamber of Messinia Prefecture/Επιμελητήριο Μεσσηνίας |
| --- | --- |

57.

Chamber of Messinia Prefecture/Επιμελητήριο Μεσσηνίας

| 23rd Martiou Square/Πλ. 23ης Μαρτίου |
| --- |
| GR-24100 Kalamata/Καλαμάτα |
| Tel. (30) 27210 622 00 |
| Fax (30) 27210 622 29/827 41 |
| E-mail: info@kalamata.chambernet.gr |
| Website: www.kalamata.chambernet.gr |

23rd Martiou Square/Πλ. 23ης Μαρτίου

GR-24100 Kalamata/Καλαμάτα

Tel. (30) 27210 622 00

Fax (30) 27210 622 29/827 41

E-mail: info@kalamata.chambernet.gr

Website: www.kalamata.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 58. | Chamber of Xanthi Prefecture/Επιμελητήριο Ξάνθης |
| --- | --- |

58.

Chamber of Xanthi Prefecture/Επιμελητήριο Ξάνθης

| Vass. Konstantinou 1/Βασ. Κωνσταντίνου 1 |
| --- |
| GR-67100 Xanthi/Ξάνθη |
| Tel. (30) 25410 251 05/225 33 |
| Fax (30) 25410 259 87 |
| E-mail: ebex@otenet.gr |
| Website: www.ebex.gr |

Vass. Konstantinou 1/Βασ. Κωνσταντίνου 1

GR-67100 Xanthi/Ξάνθη

Tel. (30) 25410 251 05/225 33

Fax (30) 25410 259 87

E-mail: ebex@otenet.gr

Website: www.ebex.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 59. | Chamber of Pella Prefecture/Επιμελητήριο Πέλλας |
| --- | --- |

59.

Chamber of Pella Prefecture/Επιμελητήριο Πέλλας

| 25th Martiou 13/25ης Μαρτίου 13 |
| --- |
| GR-58200 Edessa/Έδεσσα |
| Tel. (30) 23810 265 55 6/267 35 |
| Fax (30) 23810 290 29 |
| E-mail: champella@pel.gr |

25th Martiou 13/25ης Μαρτίου 13

GR-58200 Edessa/Έδεσσα

Tel. (30) 23810 265 55 6/267 35

Fax (30) 23810 290 29

E-mail: champella@pel.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 60. | Chamber of Pieria Prefecture/Επιμελητήριο Πιερίας |
| --- | --- |

60.

Chamber of Pieria Prefecture/Επιμελητήριο Πιερίας

Chamber of Pieria Prefecture/Επιμελητήριο Πιερία

| 28th of October 9/28ης Οκτωβρίου 9 |
| --- |
| GR-60100 Katerini/Κατερίνη |
| Tel. (30) 23510 232 11/243 11 |
| Fax (30) 23510 251 24 |
| E-mail: champier@otenet.gr |

28th of October 9/28ης Οκτωβρίου 9

GR-60100 Katerini/Κατερίνη

Tel. (30) 23510 232 11/243 11

Fax (30) 23510 251 24

E-mail: champier@otenet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 61. | Chamber of Preveza Prefecture/Επιμελητήριο Πρέβεζας |
| --- | --- |

61.

Chamber of Preveza Prefecture/Επιμελητήριο Πρέβεζας

| Dodonis 47/Δοδώνης 47 |
| --- |
| GR-48100 Preveza/Πρέβεζα |
| Tel. (30) 26820 294 14 |
| Fax (30) 26820 292 83 |
| E-mail: info@preveza.chambernet.gr |
| Website: www.preveza.chambernet.gr |

Dodonis 47/Δοδώνης 47

GR-48100 Preveza/Πρέβεζα

Tel. (30) 26820 294 14

Fax (30) 26820 292 83

E-mail: info@preveza.chambernet.gr

Website: www.preveza.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 62. | Chamber of Rethymnon Prefecture/Επιμελητήριο Ρεθύμνου |
| --- | --- |

62.

Chamber of Rethymnon Prefecture/Επιμελητήριο Ρεθύμνου

| Em. Portaliou 23/Εμ. Πορτάλιου 23 |
| --- |
| GR-74100 Rethymnon/Ρέθυμνο |
| Tel. (30) 28310 222 14 |
| Fax (30) 28310 550 86 |
| E-mail: eber@otenet.gr |
| Website: www.eber.gr |

Em. Portaliou 23/Εμ. Πορτάλιου 23

GR-74100 Rethymnon/Ρέθυμνο

Tel. (30) 28310 222 14

Fax (30) 28310 550 86

E-mail: eber@otenet.gr

Website: www.eber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 63. | Chamber of Samos Island Prefecture/Επιμελητήριο Σάμου |
| --- | --- |

63.

Chamber of Samos Island Prefecture/Επιμελητήριο Σάμου

| Kountourioti 19/Κουντουριώτη 19 |
| --- |
| GR-83100 Samos/Σάμος |
| Tel. (30) 22730 879 70/879 80 |
| Fax (30) 22730 227 84 |
| E-mail: samcci@otenet.gr |
| Website: www.samoscci.gr |

Kountourioti 19/Κουντουριώτη 19

GR-83100 Samos/Σάμος

Tel. (30) 22730 879 70/879 80

Fax (30) 22730 227 84

E-mail: samcci@otenet.gr

Website: www.samoscci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 64. | Chamber of Serres Prefecture/Επιμελητήριο Σερρών |
| --- | --- |

64.

Chamber of Serres Prefecture/Επιμελητήριο Σερρών

Chamber of Serres Prefecture/Επιμελητήριο Σερρώ

| P. Kostopoulou 2/Π. Κωστοπούλου 2 |
| --- |
| GR-62122 Serres/Σέρρες |
| Tel. (30) 23210 997 20/997 19 |
| (President's office)/(γραφείο προέδρου) |
| Fax (30) 23210 997 40 |
| E-mail: eves@otenet.gr |
| Website: www.eves.gr |

P. Kostopoulou 2/Π. Κωστοπούλου 2

GR-62122 Serres/Σέρρες

Tel. (30) 23210 997 20/997 19

(President's office)/(γραφείο προέδρου)

Fax (30) 23210 997 40

E-mail: eves@otenet.gr

Website: www.eves.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 65. | Chamber of Trikala Prefecture/Επιμελητήριο Τρικάλων |
| --- | --- |

65.

Chamber of Trikala Prefecture/Επιμελητήριο Τρικάλων

Chamber of Trikala Prefecture/Επιμελητήριο Τρικάλω

| Venizelou 1/Βενιζέλου 1 |
| --- |
| GR-42100 Trikala/Τρίκαλα |
| Tel. (30) 24310 274 93/249 89/747 20 |
| Fax (30) 24310 389 45 |
| E-mail: info@trikala.chambernet.gr |
| Website: www.trikala.chambernet.gr |

Venizelou 1/Βενιζέλου 1

GR-42100 Trikala/Τρίκαλα

Tel. (30) 24310 274 93/249 89/747 20

Fax (30) 24310 389 45

E-mail: info@trikala.chambernet.gr

Website: www.trikala.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 66. | Chamber of Fthiotida Prefecture/Επιμελητήριο Φθιώτιδας |
| --- | --- |

66.

Chamber of Fthiotida Prefecture/Επιμελητήριο Φθιώτιδας

Chamber of Fthiotida Prefecture/Επιμελητήριο Φθιώτιδα

| Othonos 3/Όθωνος 3 |
| --- |
| GR-35100 Lamia/Λαμία |
| Tel. (30) 22310 221 12/213 95 |
| Fax (30) 22310 309 85 |
| E-mail: info@fthiotidoscc.gr |
| Website: www.fthiotidoscc.gr |

Othonos 3/Όθωνος 3

GR-35100 Lamia/Λαμία

Tel. (30) 22310 221 12/213 95

Fax (30) 22310 309 85

E-mail: info@fthiotidoscc.gr

Website: www.fthiotidoscc.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 67. | Chamber of Florina Prefecture/Επιμελητήριο Φλώρινας |
| --- | --- |

67.

Chamber of Florina Prefecture/Επιμελητήριο Φλώρινας

| Megarovou 15/Μεγαρόβου 15 |
| --- |
| GR-53100 Florina/Φλώρινα |
| Tel. (30) 23850 223 34/224 66 |
| Fax (30) 23850 280 20 |
| E-mail: eveflorinas@acn.gr |
| Website: www.ebef.gr |

Megarovou 15/Μεγαρόβου 15

GR-53100 Florina/Φλώρινα

Tel. (30) 23850 223 34/224 66

Fax (30) 23850 280 20

E-mail: eveflorinas@acn.gr

Website: www.ebef.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 68. | Chamber of Fokida Prefecture/Επιμελητήριο Φωκίδας |
| --- | --- |

68.

Chamber of Fokida Prefecture/Επιμελητήριο Φωκίδας

| Gidogiannou 7/Γιδογιάννου 7 |
| --- |
| GR-33100 Amfissa/Άμφισσα |
| Tel. (30) 22650 286 97/236 51 |
| Fax (30) 22650 221 85 |
| E-mail: epim-fo@hol.gr |

Gidogiannou 7/Γιδογιάννου 7

GR-33100 Amfissa/Άμφισσα

Tel. (30) 22650 286 97/236 51

Fax (30) 22650 221 85

E-mail: epim-fo@hol.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 69. | Chamber of Chalkidiki Prefecture/Επιμελητήριο Χαλκιδικής |
| --- | --- |

69.

Chamber of Chalkidiki Prefecture/Επιμελητήριο Χαλκιδικής

Chamber of Chalkidiki Prefecture/Επιμελητήριο Χαλκιδική

| Polytehniou 58/Πολυτεχνείου 58 |
| --- |
| GR-63100 Polygyros/Πολύγυρος |
| Tel. (30) 23710 242 00/243 00 |
| Fax (30) 23710 213 55 |
| E-mail: info@epichal.gr |
| Website: www.epichal.gr |

Polytehniou 58/Πολυτεχνείου 58

GR-63100 Polygyros/Πολύγυρος

Tel. (30) 23710 242 00/243 00

Fax (30) 23710 213 55

E-mail: info@epichal.gr

Website: www.epichal.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 70. | Chamber of Chania Prefecture/Επιμελητήριο Χανίων |
| --- | --- |

70.

Chamber of Chania Prefecture/Επιμελητήριο Χανίων

| Elef.Venizelou 4/Ελ. Βενιζέλου 4 |
| --- |
| GR-73110 Chania-Creta/Χανιά-Κρήτη |
| Tel. (30) 28210 523 29/453 49/406 24 |
| (President's office)/(γραφείο προέδρου) |
| Fax (30) 28210 283 07 |
| E-mail: epimel@chania-cci.gr |
| Website: www.chania-cci.gr |

Elef.Venizelou 4/Ελ. Βενιζέλου 4

GR-73110 Chania-Creta/Χανιά-Κρήτη

Tel. (30) 28210 523 29/453 49/406 24

(President's office)/(γραφείο προέδρου)

Fax (30) 28210 283 07

E-mail: epimel@chania-cci.gr

Website: www.chania-cci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

| 71. | Chamber of Chios Island Prefecture/Επιμελητήριο Χίου |
| --- | --- |

71.

Chamber of Chios Island Prefecture/Επιμελητήριο Χίου

| Filipou Argenti 8/Φιλίππου Αργέντη 8 |
| --- |
| GR-82100 Chios/Χίος |
| Tel. (30) 22710 443 30-1 |
| Fax (30) 22710 443 32 |
| E-mail: epimeliti@otenet.gr |
| Website: chios.proodos.gr/chamber |

Filipou Argenti 8/Φιλίππου Αργέντη 8

GR-82100 Chios/Χίος

Tel. (30) 22710 443 30-1

Fax (30) 22710 443 32

E-mail: epimeliti@otenet.gr

Website: chios.proodos.gr/chamber

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers' collective interests’

ESTONIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Tarbijakaitseamet |

Name of the entity

Contact details

Purpose

1.

Tarbijakaitseamet

| Kiriku 4 |
| --- |
| EE-15071 Tallinn |
| Tel. 372 6 20 17 00 |
| Fax 372 6 20 17 01 |
| E-mail: info@consumer.ee |
| Website: www.consumer.ee |

Kiriku 4

EE-15071 Tallinn

Tel. 372 6 20 17 00

Fax 372 6 20 17 01

E-mail: info@consumer.ee

Website: www.consumer.ee

Supervision of general consumer protection in connection with the marketing of goods and the provision of services, and supervision of consumer contracts in connection with package travel guarantees.

| 2. | Ravimiamet |
| --- | --- |

2.

Ravimiamet

| Ravila 19 |
| --- |
| EE-50411 Tartu |
| Tel. 372 7 37 41 40 |
| Fax 372 7 37 41 42 |
| E-mail: sam@sam.ee |
| Website: www.sam.ee |

Ravila 19

EE-50411 Tartu

Tel. 372 7 37 41 40

Fax 372 7 37 41 42

E-mail: sam@sam.ee

Website: www.sam.ee

Supervision in connection with the marketing and advertising of medicines

SPAIN

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Instituto Nacional del Consumo |

Name of the entity

Contact details

Purpose

1.

Instituto Nacional del Consumo

| Príncipe de Vergara, 54 |
| --- |
| E-28006 Madrid |
| Tel. (34) 915 75 49 30 |

Príncipe de Vergara, 54

E-28006 Madrid

Tel. (34) 915 75 49 30

Promotes the rights of consumers and users.

| 2. | Asociación de Usuarios de la Comunicación (AUC) |
| --- | --- |

2.

Asociación de Usuarios de la Comunicación (AUC)

| Cavanilles, 29, 6o B |
| --- |
| E-28007 Madrid |
| Tel. (34) 915 01 67 73 |

Cavanilles, 29, 6o B

o

E-28007 Madrid

Tel. (34) 915 01 67 73

Defends the general, individual and collective interests and basic rights of consumers, as laid down by law.

| 3. | Confederación Española de Organizaciones de Amas de Casa, Consumidores y Usuarios (CEACCU) |
| --- | --- |

3.

Confederación Española de Organizaciones de Amas de Casa, Consumidores y Usuarios (CEACCU)

| San Bernardo, 97/99 |
| --- |
| E-28015 Madrid |
| Tel. (34) 915 94 50 89 |

San Bernardo, 97/99

E-28015 Madrid

Tel. (34) 915 94 50 89

Defends the interests of housewives, consumers and users.

| 4. | Dirección General de Consumo (Gobierno de Aragón) |
| --- | --- |

4.

Dirección General de Consumo (Gobierno de Aragón)

| Paseo María Agustín 36, Edificio Pignatelli, |
| --- |
| Puerta 30, 2a Planta, |
| E-50004 Zaragoza |
| Tel. (34) 976 71 56 12 |

Paseo María Agustín 36, Edificio Pignatelli,

Puerta 30, 2a Planta,

a

E-50004 Zaragoza

Tel. (34) 976 71 56 12

Protects, educates and informs consumers and users.

| 5. | Dirección General de Ordenación y Desarrollo Económico (Gobierno de La Rioja) |
| --- | --- |

5.

Dirección General de Ordenación y Desarrollo Económico (Gobierno de La Rioja)

| C/Portales, 46 |
| --- |
| E-26071 Logroño |
| Tel. (34) 941 29 13 39 |

C/Portales, 46

E-26071 Logroño

Tel. (34) 941 29 13 39

Informs and educates consumers and users and defends their rights and interests via its legislative powers.

| 6. | Dirección General de Consumo (Gobierno de Madrid) |
| --- | --- |

6.

Dirección General de Consumo (Gobierno de Madrid)

| C/Ventura Rodríguez, no 7 |
| --- |
| E-28008 Madrid |
| Tel. (34) 915 80 22 00 |

C/Ventura Rodríguez, no 7

o

E-28008 Madrid

Tel. (34) 915 80 22 00

Runs joint consumer-protection action plans. Adopts the necessary measures to protect consumers.

| 7. | Dirección de Consumo (Gobierno Vasco) |
| --- | --- |

7.

Dirección de Consumo (Gobierno Vasco)

| San Sebastián, 1 |
| --- |
| E-01010 Vitoria |
| Tel. (34) 945 01 99 23 |

San Sebastián, 1

E-01010 Vitoria

Tel. (34) 945 01 99 23

Plans and runs information campaigns. Draws up draft rules for protecting, training and informing consumers and users.

| 8. | Asesoría Jurídica Departamento de Comercio, Turismo y Consumo (Generalidad de Cataluña) |
| --- | --- |

8.

Asesoría Jurídica Departamento de Comercio, Turismo y Consumo (Generalidad de Cataluña)

| Paseo de Gracia, 105 (Torre Muñoz) |
| --- |
| E-08008 Barcelona |
| Tel. (34) 934 84 93 00 |

Paseo de Gracia, 105 (Torre Muñoz)

E-08008 Barcelona

Tel. (34) 934 84 93 00

Organises, plans, coordinates and oversees procedures to monitor the application of consumer and user protection regulations.

| 9. | Dirección General de Consumo (Junta de Comunidades de Castilla La Mancha) |
| --- | --- |

9.

Dirección General de Consumo (Junta de Comunidades de Castilla La Mancha)

| C/Berna, 1 |
| --- |
| E-45071 Toledo |
| Tel. (34) 925 28 45 29 |

C/Berna, 1

E-45071 Toledo

Tel. (34) 925 28 45 29

Draws up consumer programmes covering information, education, investigation, training and technical, legal and administrative assistance.

| 10. | Dirección General de Consumo (Junta de Andalucía) |
| --- | --- |

10.

Dirección General de Consumo (Junta de Andalucía)

| Plana Nueva, 4 |
| --- |
| E-41071 Sevilla |
| Tel. (34) 955 04 14 78 |

Plana Nueva, 4

E-41071 Sevilla

Tel. (34) 955 04 14 78

Responsible for planning, management, coordination, technical monitoring and making proposals for action in the field of consumer and user protection.

| 11. | Dirección General de Industria y Comercio (Gobierno de Navarra) |
| --- | --- |

11.

Dirección General de Industria y Comercio (Gobierno de Navarra)

| Parque Tomás Caballero, 1, 4a planta |
| --- |
| E-31005 Pamplona |
| Tel. (34) 948 42 77 30 |

Parque Tomás Caballero, 1, 4a planta

a

E-31005 Pamplona

Tel. (34) 948 42 77 30

Informs and educates consumers on their rights and how to exercise them. Responds to their enquiries, claims and complaints.

| 12. | Organización de Consumidores y Usuarios (OCU) |
| --- | --- |

12.

Organización de Consumidores y Usuarios (OCU)

Organización de Consumidores y Usuarios (OCU

| Albarracín, 21 |
| --- |
| E-28037 Madrid |
| Tel. (34) 902 30 01 87 |

Albarracín, 21

E-28037 Madrid

Tel. (34) 902 30 01 87

Educates, informs, guides, defends and represents consumers and users.

| 13. | Federación Unión Cívica de Consumidores y Amas de Hogar de España (UNAE) |
| --- | --- |

13.

Federación Unión Cívica de Consumidores y Amas de Hogar de España (UNAE)

| Villanueva, 8 |
| --- |
| E-28001 Madrid |
| Tel. (34) 915 75 72 19 |

Villanueva, 8

E-28001 Madrid

Tel. (34) 915 75 72 19

Protects consumers of goods and services, with particular focus on consumption within the family and the housewife as administrator of the household economy.

| 14. | Asociación para la Defensa de los Impositores de Bancos y Cajas de Ahorro de España (ADICAE) |
| --- | --- |

14.

Asociación para la Defensa de los Impositores de Bancos y Cajas de Ahorro de España (ADICAE)

| Gavín, 12 |
| --- |
| E-50001 Zaragoza |
| Tel. (34) 976 39 00 60 |

Gavín, 12

E-50001 Zaragoza

Tel. (34) 976 39 00 60

Defends consumer interests. Protects and advises consumers and users on all consumer issues.

| 15. | Federación de Usuarios-Consumidores Independientes (FUCI) |
| --- | --- |

15.

Federación de Usuarios-Consumidores Independientes (FUCI)

| Joaquín Costa, 61 |
| --- |
| E-28002 Madrid |
| Tel. (34) 915 64 01 18 |

Joaquín Costa, 61

E-28002 Madrid

Tel. (34) 915 64 01 18

Educates and informs consumers and users and promotes and develops their rights by publicising, encouraging the exercise of and demanding respect for these rights.

| 16. | Confederación de Consumidores y Usuarios |
| --- | --- |

16.

Confederación de Consumidores y Usuarios

| Cava Baja, 30 |
| --- |
| E-28005 Madrid |
| Tel. (34) 913 64 02 76, (34) 913 64 05 22 |

Cava Baja, 30

E-28005 Madrid

Tel. (34) 913 64 02 76, (34) 913 64 05 22

Protects consumers, specifically through training, information and legal defence activities.

| 17. | Asociación General de Consumidores (ASGECO Confederación) |
| --- | --- |

17.

Asociación General de Consumidores (ASGECO Confederación)

| Plaza Navafría, 3 |
| --- |
| E-28027 Madrid |
| Tel. (34) 914 02 36 11 |

Plaza Navafría, 3

E-28027 Madrid

Tel. (34) 914 02 36 11

Educates, informs and generally protects the interests of its members and consumers and users at large.

FRANCE

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Association de défense, d'éducation et d'information du consommateur (ADEIC) |

Name of the entity

Contact details

Purpose

1.

Association de défense, d'éducation et d'information du consommateur (ADEIC)

| 3, rue de la Rochefoucauld |
| --- |
| F-75009 Paris |
| Tel. (33) 144 53 73 93 |
| Fax (33) 144 53 73 94 |
| E-mail: adeicnat@adeic.asso.fr |
| Website: http://www.adeic.asso.fr |
| Président: Patrick Mercier |
| Secrétaire général: Christian Huard |

3, rue de la Rochefoucauld

F-75009 Paris

Tel. (33) 144 53 73 93

Fax (33) 144 53 73 94

E-mail: adeicnat@adeic.asso.fr

Website: http://www.adeic.asso.fr

Président: Patrick Mercier

Secrétaire général: Christian Huard

Protection of consumers' economic interests

| 2. | Association Force — Ouvrière Consommateur (AFOC) |
| --- | --- |

2.

Association Force — Ouvrière Consommateur (AFOC)

| 141, avenue du Maine |
| --- |
| F-75014 Paris |
| Tel. (33) 140 52 85 85 |
| Fax (33) 140 52 85 86 |
| E-mail: afoc@wanadoo.fr |
| Website: perso.wanadoo.fr/afoc |
| Président: Jean-Claude Mailly |
| Secrétaire général: Raphaël Manzano |

141, avenue du Maine

F-75014 Paris

Tel. (33) 140 52 85 85

Fax (33) 140 52 85 86

E-mail: afoc@wanadoo.fr

Website: perso.wanadoo.fr/afoc

Président: Jean-Claude Mailly

Secrétaire général: Raphaël Manzano

Protection of consumers' economic interests

| 3. | Association Léo Lagrange pour la défense des consommateurs (ALLDC) |
| --- | --- |

3.

Association Léo Lagrange pour la défense des consommateurs (ALLDC)

| 153, avenue Jean-Lolive |
| --- |
| F-93315 Pantin-Le-Pré-Saint-Gervais Cedex |
| Tel. (33) 148 10 65 65 |
| Fax (33) 148 10 65 71 |
| E-mail: leo.lagrange.consom@wanadoo.fr |
| Website: www.leolagrange-conso.org |
| Président: Marc Lagae |
| Secrétaire général: Yves Blein |

153, avenue Jean-Lolive

F-93315 Pantin-Le-Pré-Saint-Gervais Cedex

Tel. (33) 148 10 65 65

Fax (33) 148 10 65 71

E-mail: leo.lagrange.consom@wanadoo.fr

Website: www.leolagrange-conso.org

Président: Marc Lagae

Secrétaire général: Yves Blein

Protection of consumers' economic interests

| 4. | Association Études et Consommation (ASSECO-CFDT) |
| --- | --- |

4.

Association Études et Consommation (ASSECO-CFDT)

| 4, boulevard de la Villette |
| --- |
| F-75955 Paris Cedex 19 |
| Tel. (33) 142 03 81 14 |
| Fax (33) 153 72 85 56 |
| E-mail: asseco@cfdt.fr |
| Website: www.cfdt.fr/asseco |
| Présidente: Yvonne Delemotte |
| Secrétaire général: René Machabert |

4, boulevard de la Villette

F-75955 Paris Cedex 19

Tel. (33) 142 03 81 14

Fax (33) 153 72 85 56

E-mail: asseco@cfdt.fr

Website: www.cfdt.fr/asseco

Présidente: Yvonne Delemotte

Secrétaire général: René Machabert

Protection of consumers' economic interests

| 5. | Confédération Générale du Logement (CGL) |
| --- | --- |

5.

Confédération Générale du Logement (CGL)

| 6/8, Villa Gagliardini |
| --- |
| F-75020 Paris |
| Tel. (33) 140 31 90 22 |
| Fax (33) 140 31 92 74 |
| E-mail: CGL.Nat@wanadoo.fr |
| Président: Henry de Gaulle |
| Secrétaire général: Pierre Perio |

6/8, Villa Gagliardini

F-75020 Paris

Tel. (33) 140 31 90 22

Fax (33) 140 31 92 74

E-mail: CGL.Nat@wanadoo.fr

Président: Henry de Gaulle

Secrétaire général: Pierre Perio

Protection of consumers' economic interests

| 6. | Confédération de la Consommation du Logement et du cadre de vie (CLCV) |
| --- | --- |

6.

Confédération de la Consommation du Logement et du cadre de vie (CLCV)

| 17, rue Monsieur |
| --- |
| F-75007 Paris |
| Tel. (33) 156 54 32 10 |
| Fax (33) 143 20 72 02 |
| E-mail: clcv@clcv.org |
| Website: www.clcv.org |
| Présidente: Reine-Claude Mader |
| Secrétaire général: Alain Chosson |

17, rue Monsieur

F-75007 Paris

Tel. (33) 156 54 32 10

Fax (33) 143 20 72 02

E-mail: clcv@clcv.org

Website: www.clcv.org

Présidente: Reine-Claude Mader

Secrétaire général: Alain Chosson

Protection of consumers' economic interests

| 7. | Conseil national des Associations Familiales Laïques (CNAFAL) |
| --- | --- |

7.

Conseil national des Associations Familiales Laïques (CNAFAL)

| 108, avenue Ledru-Rollin |
| --- |
| F-75011 Paris |
| Tel. (33) 147 00 02 40 |
| Fax (33) 147 00 01 86 |
| E-mail: cnafal@wanadoo.fr |
| Website: www.cnafal.com |
| Présidente: Michèle Fournier-Bernard |
| Secrétaire général: Eric Comparat |

108, avenue Ledru-Rollin

F-75011 Paris

Tel. (33) 147 00 02 40

Fax (33) 147 00 01 86

E-mail: cnafal@wanadoo.fr

Website: www.cnafal.com

Présidente: Michèle Fournier-Bernard

Secrétaire général: Eric Comparat

Protection of consumers' economic interests

| 8. | Confédération Nationale des Associations Familiales Catholiques (CNAFC) |
| --- | --- |

8.

Confédération Nationale des Associations Familiales Catholiques (CNAFC)

| 28, place Saint-Georges |
| --- |
| F-75009 Paris |
| Tel. (33) 148 78 81 61 |
| Fax (33) 148 78 07 35 |
| E-mail: cnafc-conso@afc.France.org |
| Website: www.afcfrance.org |
| Président: Paul de Viguerie |
| Directeur: Olivier Braillon |

28, place Saint-Georges

F-75009 Paris

Tel. (33) 148 78 81 61

Fax (33) 148 78 07 35

E-mail: cnafc-conso@afc.France.org

Website: www.afcfrance.org

Président: Paul de Viguerie

Directeur: Olivier Braillon

Protection of consumers' economic interests

| 9. | Confédération Nationale du Logement (CNL) |
| --- | --- |

9.

Confédération Nationale du Logement (CNL)

| 8, rue Mériel |
| --- |
| F-93104 Montreuil Cedex |
| Tel. (33) 148 57 04 64 |
| Fax (33) 148 57 28 16 |
| E-mail: cnl@lacnl.com |
| Président: Jean-Pierre Giacomo |
| Administrateur: Philippe Denizot |

8, rue Mériel

F-93104 Montreuil Cedex

Tel. (33) 148 57 04 64

Fax (33) 148 57 28 16

E-mail: cnl@lacnl.com

Président: Jean-Pierre Giacomo

Administrateur: Philippe Denizot

Protection of consumers' economic interests

| 10. | Confédération Syndicale des Familles (CSF) |
| --- | --- |

10.

Confédération Syndicale des Familles (CSF)

| 53, rue Riquet |
| --- |
| F-75019 Paris |
| Tel. (33) 144 89 86 80 |
| Fax (33) 140 35 29 52 |
| E-mail: csf@csffriquet.orgr |
| Website: perso.wanadoo.fr/c.s.f |
| Président: Christian Zytynski |
| Secrétaire général: François Édouard |

53, rue Riquet

F-75019 Paris

Tel. (33) 144 89 86 80

Fax (33) 140 35 29 52

E-mail: csf@csffriquet.orgr

Website: perso.wanadoo.fr/c.s.f

Président: Christian Zytynski

Secrétaire général: François Édouard

Protection of consumers' economic interests

| 11. | Familles de France (FF) |
| --- | --- |

11.

Familles de France (FF)

| 28, place Saint-Georges |
| --- |
| F-75009 Paris |
| Tel. (33) 144 53 45 90 |
| Fax (33) 145 96 07 88 |
| E-mail: conso@famillesdefrance.org |
| Website: www.famillesdefrance.asso.fr |
| Président: Henri Joyeux |
| Secrétaire général: Olivier Degauquier |

28, place Saint-Georges

F-75009 Paris

Tel. (33) 144 53 45 90

Fax (33) 145 96 07 88

E-mail: conso@famillesdefrance.org

Website: www.famillesdefrance.asso.fr

Président: Henri Joyeux

Secrétaire général: Olivier Degauquier

Protection of consumers' economic interests

| 12. | Familles Rurales (FR) |
| --- | --- |

12.

Familles Rurales (FR)

| 7, cité d'Antin |
| --- |
| F-75009 Paris |
| Tel. (33) 144 91 88 88 |
| Fax (33) 144 91 88 89 |
| E-mail: famillesrurales@wanadoo.fr |
| Website: www.famillesrurales.org |
| Président: Thierry Damient |
| Directeur: Jean-Yves Martin |

7, cité d'Antin

F-75009 Paris

Tel. (33) 144 91 88 88

Fax (33) 144 91 88 89

E-mail: famillesrurales@wanadoo.fr

Website: www.famillesrurales.org

Président: Thierry Damient

Directeur: Jean-Yves Martin

Protection of consumers' economic interests

| 13. | Fédération nationale des Associations d'Usagers des transports (FNAUT) |
| --- | --- |

13.

Fédération nationale des Associations d'Usagers des transports (FNAUT)

| 32, rue Raymond-Losserand |
| --- |
| F-75014 Paris |
| Tel. (33) 143 35 02 83 |
| Fax (33) 143 35 14 06 |
| E-mail: fnaut@wanadoo.fr |
| Website: perso.wanadoo.fr/fnaut |
| Président: Jean Sivardière |
| Secrétaire général: Simone Bigorgne |

32, rue Raymond-Losserand

F-75014 Paris

Tel. (33) 143 35 02 83

Fax (33) 143 35 14 06

E-mail: fnaut@wanadoo.fr

Website: perso.wanadoo.fr/fnaut

Président: Jean Sivardière

Secrétaire général: Simone Bigorgne

Protection of consumers' economic interests

| 14. | Association pour l'Information et la Défense des Consommateurs Salariés de la CGT (INDECOSA-CGT) |
| --- | --- |

14.

Association pour l'Information et la Défense des Consommateurs Salariés de la CGT (INDECOSA-CGT)

| 263, rue de Paris |
| --- |
| F-93516 Montreuil Cedex |
| Tel. (33) 148 18 84 26 |
| Fax (33) 148 18 84 82 |
| E-mail: indecosa@cgt.fr |
| Website: www.cgt.fr/indecosa |
| Président: Daniel Collet |
| Secrétaire général: Daniel Tournez |

263, rue de Paris

F-93516 Montreuil Cedex

Tel. (33) 148 18 84 26

Fax (33) 148 18 84 82

E-mail: indecosa@cgt.fr

Website: www.cgt.fr/indecosa

Président: Daniel Collet

Secrétaire général: Daniel Tournez

Protection of consumers' economic interests

| 15. | Organisation Générale des Consommateurs (ORGECO) |
| --- | --- |

15.

Organisation Générale des Consommateurs (ORGECO)

| 16, avenue du Château |
| --- |
| F-94300 Vincennes |
| Tel. (33) 101 49 57 93 00 |
| Fax (33) 143 65 33 76 |
| E-mail: orgeco@wanadoo.fr |
| Website: perso.wanadoo.fr/orgeco/ |
| Président: Yves Sirot |
| Secrétaire général: Sylvie Martin-Pernot |

16, avenue du Château

F-94300 Vincennes

Tel. (33) 101 49 57 93 00

Fax (33) 143 65 33 76

E-mail: orgeco@wanadoo.fr

Website: perso.wanadoo.fr/orgeco/

Président: Yves Sirot

Secrétaire général: Sylvie Martin-Pernot

Protection of consumers' economic interests

| 16. | Union fédérale des Consommateurs — Que Choisir (UFC-QUE CHOISIR) |
| --- | --- |

16.

Union fédérale des Consommateurs — Que Choisir (UFC-QUE CHOISIR)

| 11, rue Guénot |
| --- |
| F-75011 Paris |
| Tel. (33) 143 48 55 48 |
| Fax (33) 143 48 44 35 |
| E-mail: mouvement@quechoisir.org |
| Website: www.quechoisir.org |
| Président: Alain Bazot |
| Directeur: Jean-Louis Redon |

11, rue Guénot

F-75011 Paris

Tel. (33) 143 48 55 48

Fax (33) 143 48 44 35

E-mail: mouvement@quechoisir.org

Website: www.quechoisir.org

Président: Alain Bazot

Directeur: Jean-Louis Redon

Protection of consumers' economic interests

| 17. | Union Féminine Civique et Sociale (UFCS) |
| --- | --- |

17.

Union Féminine Civique et Sociale (UFCS)

| 6, rue Béranger |
| --- |
| F-75003 Paris |
| Tel. (33) 144 54 50 54 |
| Fax (33) 144 54 50 66 |
| E-mail: ufcsnational@wanadoo.fr |
| Website: www.ufcs.org |
| Présidente: Chantal Jannet |
| Secrétaire général: Elisabeth Leveque |

6, rue Béranger

F-75003 Paris

Tel. (33) 144 54 50 54

Fax (33) 144 54 50 66

E-mail: ufcsnational@wanadoo.fr

Website: www.ufcs.org

Présidente: Chantal Jannet

Secrétaire général: Elisabeth Leveque

Protection of consumers' economic interests

| 18. | Union Nationale des Associations Familiales (UNAF) |
| --- | --- |

18.

Union Nationale des Associations Familiales (UNAF)

| 28, place Saint-Georges |
| --- |
| F-75009 Paris |
| Tel. (33) 149 95 36 00 |
| Fax (33) 140 16 12 76 |
| E-mail: nbrun@unaf.fr |
| Website: www.unaf.fr |
| Président: Hubert Brin |
| Directeur: Monique Sassier |

28, place Saint-Georges

F-75009 Paris

Tel. (33) 149 95 36 00

Fax (33) 140 16 12 76

E-mail: nbrun@unaf.fr

Website: www.unaf.fr

Président: Hubert Brin

Directeur: Monique Sassier

Protection of consumers' economic interests

IRELAND

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Director of Consumer Affairs |

Name of the entity

Contact details

Purpose

1.

Director of Consumer Affairs

| 4 Harcourt Road |
| --- |
| Dublin 2 |
| Ireland |
| Tel. (353-1) 402 55 00 |
| Fax (353-1) 402 55 01 |
| E-mail: odca@entemp.ie |
| Website: www.odca.ie |

4 Harcourt Road

Dublin 2

Ireland

Tel. (353-1) 402 55 00

Fax (353-1) 402 55 01

E-mail: odca@entemp.ie

Website: www.odca.ie

Independent statutory officer responsible for providing consumers with advice and information, regulating credit intermediaries, licensing pawnbrokers and enforcing a wide range of consumer protection legislation.

ITALY

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | A.C.U. ASSOCIAZIONE CONSUMATORI UTENTI — onlus |

Name of the entity

Contact details

Purpose

1.

A.C.U. ASSOCIAZIONE CONSUMATORI UTENTI — onlus

| Via Padre Luigi Monti, 20/C |
| --- |
| I-20162 Milano (MI) |
| Tel. (39) 02-661 54 11 |
| Fax (39) 02-642 52 93 |
| associazione@consumatoriutenti.it |
| www.consumatoriutenti.it; www.mangiosano.org |

Via Padre Luigi Monti, 20/C

I-20162 Milano (MI)

Tel. (39) 02-661 54 11

Fax (39) 02-642 52 93

associazione@consumatoriutenti.it

www.consumatoriutenti.it; www.mangiosano.org

Seeks solely to achieve social solidarity by protecting the rights of consumers and users; prohibited from pursuing various activities; the main objective of the association is to secure benefits for consumers and users who are disadvantaged due to their physical, mental, economic, social or family situation (Art. 3 of the Statutes).

| 2. | ADICONSUM ASSOCIAZIONE DIFESA CONSUMATORI E AMBIENTE — onlus |
| --- | --- |

2.

ADICONSUM ASSOCIAZIONE DIFESA CONSUMATORI E AMBIENTE — onlus

| Via G.M. Lancisi, 25 |
| --- |
| I-00161 Roma (RM) |
| Tel. (39) 06-441 70 21 |
| Fax (39) 06-441 702 30 |
| adiconsum@adiconsum.it |
| www.adiconsum.it |

Via G.M. Lancisi, 25

I-00161 Roma (RM)

Tel. (39) 06-441 70 21

Fax (39) 06-441 702 30

adiconsum@adiconsum.it

www.adiconsum.it

Seeks solely to protect the rights and interests of consumers and users including: rights relating to health, safety and quality of products and services; appropriate information and fair advertising; fairness, transparency and equality regarding contractual relations relating to goods and services; provision of public services in accordance with quality and efficiency standards; information on responsible, critical, appropriate and eco-friendly consumption as well as rational energy use; information on the use of money to prevent over- indebtedness and usury; assistance and support for those who fall victim to usury or need assistance (Art. 1 of the Statutes)

| 3. | ADOC ASSOCIAZIONE DIFESA ORIENTAMENTO CONSUMATORI |
| --- | --- |

3.

ADOC ASSOCIAZIONE DIFESA ORIENTAMENTO CONSUMATORI

| Via Lucullo, 6 |
| --- |
| I-00187 Roma (RM) |
| Tel. (39) 06-482 58 49 |
| Fax (39) 06-481 90 28 |
| adoc@adoc.org |
| www.adoc.org |

Via Lucullo, 6

I-00187 Roma (RM)

Tel. (39) 06-482 58 49

Fax (39) 06-481 90 28

adoc@adoc.org

www.adoc.org

Pursues the statutory aim of protecting consumers and users by undertaking actions which guarantee rights and safeguard a higher standard of living (Art. 2 of the Statutes).

| 4. | ADUSBEF ASSOCIAZIONE DIFESA UTENTI SERVIZI BANCARI, FINANZIARI, POSTALI, ASSICURATIVI — onlus |
| --- | --- |

4.

ADUSBEF ASSOCIAZIONE DIFESA UTENTI SERVIZI BANCARI, FINANZIARI, POSTALI, ASSICURATIVI — onlus

| Via Farini, 62 |
| --- |
| I-00185 Roma (RM) |
| Tel. (39) 06-481 86 32 |
| Fax (39) 06-481 86 33 |
| info@adusbef.it |
| www.adusbef.it |

Via Farini, 62

I-00185 Roma (RM)

Tel. (39) 06-481 86 32

Fax (39) 06-481 86 33

info@adusbef.it

www.adusbef.it

Operates in Italy with the aim of helping, protecting, representing and defending users of banking and financial services and those involved with common investment funds or any other activity directly or indirectly related to credit services (Art. 1 of the Statutes).

| 5. | ALTROCONSUMO |
| --- | --- |

5.

ALTROCONSUMO

| Via Valassina, 22 |
| --- |
| I-20159 Milano (MI) |
| Tel. (39) 02-66 89 01 |
| Fax (39) 02-66 89 02 88 |
| pr@altroconsumo.it;press@altroconsumo.it |
| www.altroconsumo.it |

Via Valassina, 22

I-20159 Milano (MI)

Tel. (39) 02-66 89 01

Fax (39) 02-66 89 02 88

pr@altroconsumo.it;press@altroconsumo.it

www.altroconsumo.it

Promotes and defends the interests of consumers and users of goods and services and undertakes any initiative liable to guarantee such interests, both individually and collectively (Art. 2 of the Statutes).

| 6. | ASSOUTENTI — onlus |
| --- | --- |

6.

ASSOUTENTI — onlus

| Via Celimontana,38 |
| --- |
| I-00184 Roma (RM) |
| Tel. (39) 06-683 36 17 |
| Fax (39) 06-686 74 34 |
| info@assoutenti.it |
| www.assoutenti.it |

Via Celimontana,38

I-00184 Roma (RM)

Tel. (39) 06-683 36 17

Fax (39) 06-686 74 34

info@assoutenti.it

www.assoutenti.it

Pursues the sole aim of protecting users and consumers by carrying out social solidarity activities and protecting civil rights (Art. 2 of the Statutes).

| 7. | C.T.C.U. — CENTRO TUTELA CONSUMATORI E UTENTI — onlus

  VERRAUCHERZENTRALE SUDTIROL |
| --- | --- |

7.

C.T.C.U. — CENTRO TUTELA CONSUMATORI E UTENTI — onlus

VERRAUCHERZENTRALE SUDTIROL

VERRAUCHERZENTRALE SUDTIROL

| Via Dodiciville, 2 |
| --- |
| I-39100 Bolzano (BZ) |
| Tel. (39) 0471-97 55 97 |
| Fax (39) 0471-97 99 14 |
| www.centroconsumatori.it; www.euroconsumatori.org; www.assicurarsibene.it |

Via Dodiciville, 2

I-39100 Bolzano (BZ)

Tel. (39) 0471-97 55 97

Fax (39) 0471-97 99 14

www.centroconsumatori.it; www.euroconsumatori.org; www.assicurarsibene.it

The union of associations and organisations of the Alto Adige operates solely in the field of consumer protection. It seeks to protect the interests of consumers and users, employing its own and consumers' structures and autonomous departments which are separate from the other general activities (Art. 1 of the Statutes).

| 8. | CITTADINANZATTIVA — onlus |
| --- | --- |

8.

CITTADINANZATTIVA — onlus

| Via Flaminia, 53 |
| --- |
| I-00196 Roma (RM) |
| Tel. (39) 06-36 71 81 |
| Fax (39) 06-36 71 83 33 |
| procuratori@cittadinanzattiva.it |
| www.cittadinanzattiva.it |

Via Flaminia, 53

I-00196 Roma (RM)

Tel. (39) 06-36 71 81

Fax (39) 06-36 71 83 33

procuratori@cittadinanzattiva.it

www.cittadinanzattiva.it

A public participation movement which seeks to protect human rights by promoting and practising social and political rights at national, European and international level. It seeks to eliminate waste and combat corruption and, working closely with the vast consumer movement, safeguard the rights of consumers and users and protect the environment, land, health as well as individual and collective security (Art. 1 of the Statutes).

| 9. | CODACONS–COORDINAMENTO DELLE ASSOCIAZIONI PER LA DIFESA AMBIENTALE E DEI DIRITTI DEGLI UTENTI E CONSUMATORI — onlus |
| --- | --- |

9.

CODACONS–COORDINAMENTO DELLE ASSOCIAZIONI PER LA DIFESA AMBIENTALE E DEI DIRITTI DEGLI UTENTI E CONSUMATORI — onlus

| Viale Mazzini, 73 |
| --- |
| I-00195 Roma (RM) |
| Tel. (39) 06-372 58 09 |
| Fax (39) 06-370 17 09 |
| codacons.info@tiscali.it |
| www.codacons.it |

Viale Mazzini, 73

I-00195 Roma (RM)

Tel. (39) 06-372 58 09

Fax (39) 06-370 17 09

codacons.info@tiscali.it

www.codacons.it

Pursues the sole aim of protecting, using its own legitimate means and in particular with recourse to legal instruments, the rights and interests of consumers and users, as well as immigrants and refugees, with regard to public organisations and private producers and providers of goods and services in order to eliminate the market distortions identified by the Commission for abuse and other offences against public administration (Art. 2 of the Statutes).

| 10. | CODICI — CENTRO PER I DIRITTI DEL CITTADINO — onlus |
| --- | --- |

10.

CODICI — CENTRO PER I DIRITTI DEL CITTADINO — onlus

| Viale Guglielmo Marconi, 94 |
| --- |
| I-00146 Roma (RM) |
| Tel. (39) 06-55 30 18 08 |
| Fax (39) 06-55 30 70 81 |
| codicin@codici.org |
| www.codici.org |

Viale Guglielmo Marconi, 94

I-00146 Roma (RM)

Tel. (39) 06-55 30 18 08

Fax (39) 06-55 30 70 81

codicin@codici.org

www.codici.org

Facilitates independent and democratic social training, without profit-making aims. The centre pursues the sole objective of carrying out any cultural, social, political and legal activities in order to promote, uphold and protect the rights and interests of consumers and users, and in particular those who are disadvantaged (Art. 3 of the Statutes).

| 11. | CONFCONSUMATORI |
| --- | --- |

11.

CONFCONSUMATORI

| Via G. Mazzini, 43 |
| --- |
| I-43100 Parma (PR) |
| Tel. (39) 052-123 01 34 |
| Fax (39) 052-28 57 17 |
| confcons@tin.it |
| www.confconsumatori.it |

Via G. Mazzini, 43

I-43100 Parma (PR)

Tel. (39) 052-123 01 34

Fax (39) 052-28 57 17

confcons@tin.it

www.confconsumatori.it

Seeks solely to protect consumers and users, without pursuing profit-making aims, and focuses on achieving social solidarity (Art. 2 of the Statutes).

| 12. | FEDERCONSUMATORI — FEDERAZIONE NAZIONALE CONSUMATORI E UTENTI |
| --- | --- |

12.

FEDERCONSUMATORI — FEDERAZIONE NAZIONALE CONSUMATORI E UTENTI

| Via Palestro, 11 |
| --- |
| I-00185 Roma (RM) |
| Tel. (39) 06-42 02 07 55 |
| Fax (39) 06-47 42 48 09 |
| federconsumatori@federconsumatori.it |
| www.federconsumatori.it |

Via Palestro, 11

I-00185 Roma (RM)

Tel. (39) 06-42 02 07 55

Fax (39) 06-47 42 48 09

federconsumatori@federconsumatori.it

www.federconsumatori.it

Supports, provides training and information and protects all consumers and users, in particular those who are economically and socially disadvantaged (Art. 2 of the Statutes).

| 13. | LA CASA DEL CONSUMATORE — onlus |
| --- | --- |

13.

LA CASA DEL CONSUMATORE — onlus

| Viale Monza, 137 |
| --- |
| I-20125 Milano (MI) |
| Tel. (39) 02-28 38 92 82 |
| Fax (39) 02-28 38 93 43 |
| info@casadelconsumatore.it |
| www.casadelconsumatore.it |

Viale Monza, 137

I-20125 Milano (MI)

Tel. (39) 02-28 38 92 82

Fax (39) 02-28 38 93 43

info@casadelconsumatore.it

www.casadelconsumatore.it

Operates exclusively at EU, national, regional and local level in order to provide information and promote, support, protect, represent and defend the individual and collective rights and interests of consumers of goods and users of services as well as the various interests of consumers and users in general (Art. 1 of the Statutes).

| 14. | LEGA CONSUMATORI — onlus |
| --- | --- |

14.

LEGA CONSUMATORI — onlus

| Via delle Orchidee, 4/A |
| --- |
| I-20147 Milano (MI) |
| Tel. (39) 02-48 30 36 59 |
| Fax (39) 02-48 30 26 11 |
| ufficiostampa@legaconsumatori.it |
| www.legaconsumatori.it |

Via delle Orchidee, 4/A

I-20147 Milano (MI)

Tel. (39) 02-48 30 36 59

Fax (39) 02-48 30 26 11

ufficiostampa@legaconsumatori.it

www.legaconsumatori.it

Seeks to promote, organise and enhance as effectively as possible the individual and collective resources of partners with regard to training, information and self-protection in order to identify and meet the needs of the community; promotes and coordinates the setting up of economic bodies based on self-management and the direct involvement of individuals in order to protect salary purchasing power and programmed and conscious consumption; seeks a new development model which takes into account new consumer means so as to determine and modify the forms of capitalist production, processing and marketing; protects the physical and moral well-being of citizens against production and service companies, including recourse to legal means; helps develop and support the ideals and values of the workers' and tenant farmers' movement, favouring forms of cooperation based on shared and mutual experience (Art. 2 of the Statutes).

| 15. | MOVIMENTO CONSUMATORI |
| --- | --- |

15.

MOVIMENTO CONSUMATORI

| Via Piemonte, 39/A |
| --- |
| I-00187 Roma (RM) |
| Tel. (39) 06-488 00 53 |
| Fax (39) 06-482 02 27 |
| info@movimentoconsumatori.it |
| www.movimentoconsumatori.it |

Via Piemonte, 39/A

I-00187 Roma (RM)

Tel. (39) 06-488 00 53

Fax (39) 06-482 02 27

info@movimentoconsumatori.it

www.movimentoconsumatori.it

Protects the rights and interests of consumers and users in general, as referred to in Art. 2 of the law of 30 July 1998 (No. 281), as well as those of savers; seeks to improve the quality of life of such persons; promotes the development of consumer culture and provides information and training on sustainable and environmentally compatible consumerism (Art. 2 of the Statutes).

| 16. | MOVIMENTO DIFESA DEL CITTADINO — onlus |
| --- | --- |

16.

MOVIMENTO DIFESA DEL CITTADINO — onlus

| Via Addis Abeba,1 |
| --- |
| I-00199 Roma (RM) |
| Tel. (39) 06-86 39 92 08 |
| Fax (39) 06-86 38 84 06 |
| info@mdc.it |
| www.helpconsumatori.it |

Via Addis Abeba,1

I-00199 Roma (RM)

Tel. (39) 06-86 39 92 08

Fax (39) 06-86 38 84 06

info@mdc.it

www.helpconsumatori.it

Autonomous and non-profit-making association operating in Italy which seeks solely to achieve solidarity and social promotion and protect the rights of citizens, consumers and users (Art. 1 of the Statutes).

| 17. | UNIONE NAZIONALE CONSUMATORI — onlus |
| --- | --- |

17.

UNIONE NAZIONALE CONSUMATORI — onlus

| Via Duilio, 13 |
| --- |
| I-00192 Roma (RM) |
| Tel. (39) 06-326 95 31 |
| Fax (39) 06-323 46 16 |
| info@consumatori.it |
| www.consumatori.it |

Via Duilio, 13

I-00192 Roma (RM)

Tel. (39) 06-326 95 31

Fax (39) 06-323 46 16

info@consumatori.it

www.consumatori.it

Pursues the statutory aims of representing and protecting indiscriminately the interests of all consumers, including users of public and private services, in particular those disadvantaged due to their weak negotiating position and the lack of information compared with professionals; defends, if required, legal rights against ordinary and administrative legal authorities and within international bodies and assists with regard to relations with suppliers of public and private goods and services (Art. 2 of the Statutes).

CYPRUS

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Competition and Consumer Protection Service of the Ministry of Commerce, Industry and Tourism |

Name of the entity

Contact details

Purpose

1.

Competition and Consumer Protection Service of the Ministry of Commerce, Industry and Tourism

| Tel. (357) 22 86 71 53 |
| --- |
| Fax (357) 22 37 51 20 |
| Email: perm.sec@mcit.gov.cy |

Tel. (357) 22 86 71 53

Fax (357) 22 37 51 20

Email: perm.sec@mcit.gov.cy

The aim of the service is to safeguard consumers' health, safety and economic interests. The service is responsible for both the adoption of EU directives and the application of harmonized legislation.

| 2. | Cypriot Consumer Association |
| --- | --- |

2.

Cypriot Consumer Association

| Tel. (357) 22 51 61 12/3/4 |
| --- |
| Fax (357) 22 51 61 18 |
| Email: cyconsas@spidernet.net και cca@spidernet.net |
| www.cyprusconsumers.org.cy |

Tel. (357) 22 51 61 12/3/4

Fax (357) 22 51 61 18

Email: cyconsas@spidernet.net και cca@spidernet.net

www.cyprusconsumers.org.cy

The aim of the association is to defend consumers' rights as laid down by the United Nations and the EU and to educate consumers so that they are fully aware of their rights and obligations.

| 3. | Pan-Cypriot Consumer and Quality of Life Union |
| --- | --- |

3.

Pan-Cypriot Consumer and Quality of Life Union

| Tel. (357) 22 31 34 11 |
| --- |
| (357) 99 49 99 87 |
| Fax (357) 22 42 61 07 |
| Email: laristo@cytanet.com.cy |
| www.consumersunion.org.cy |

Tel. (357) 22 31 34 11

(357) 99 49 99 87

Fax (357) 22 42 61 07

Email: laristo@cytanet.com.cy

www.consumersunion.org.cy

The aim is to defend and promote all consumers' rights indiscriminately and to safeguard their right to a comfortable and healthy life in a sustainable and developed environment.

LATVIA

| Name of the entity | Contact information | Purpose |
| --- | --- | --- |
| 1. | Patērētāju tiesību aizsardzības centrs |

Name of the entity

Contact information

Purpose

1.

Patērētāju tiesību aizsardzības centrs

| Tel. (371) 733 80 26 |
| --- |
| Fax (371) 733 80 24 |
| E-mail: tpkc@apollo.lv |
| www.ptac.gov.lv |

Tel. (371) 733 80 26

Fax (371) 733 80 24

E-mail: tpkc@apollo.lv

www.ptac.gov.lv

To implement the protection of consumer rights and interests.

LITHUANIA

| Name of the entity | Contact information | Purpose |
| --- | --- | --- |
| 1. | Nacionalinė vartotojų teisių apsaugos taryba prie Teisingumo ministerijos |

Name of the entity

Contact information

Purpose

1.

Nacionalinė vartotojų teisių apsaugos taryba prie Teisingumo ministerijos

| Vilniaus g. 25 |
| --- |
| LT-01119, Vilnius, Lietuva |
| Tel. (370) 52 62 67 51 |
| Fax (370) 52 79 14 66 |
| E-mail: taryba@nvtat.lt |
| www.nvtat.lt |

Vilniaus g. 25

LT-01119, Vilnius, Lietuva

Tel. (370) 52 62 67 51

Fax (370) 52 79 14 66

E-mail: taryba@nvtat.lt

www.nvtat.lt

The National Service for the Protection of Consumer Rights is a government institute, responsible for conducting consumer protection policy and coordinating the activity of inspectorate institutions for product safety and the defence of consumer rights.

LUXEMBOURG

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Union luxembourgeoise des consommateurs — nouvelle asbl |

Name of the entity

Contact details

Purpose

1.

Union luxembourgeoise des consommateurs — nouvelle asbl

| 55, rue des Bruyères |
| --- |
| L-1274 Howald |
| Tel. (352) 49 60 22-1 |
| Fax (352) 49 49 57 |
| E-mail: ulc@pt.lu |
| Website: www.ulc.lu |

55, rue des Bruyères

L-1274 Howald

Tel. (352) 49 60 22-1

Fax (352) 49 49 57

E-mail: ulc@pt.lu

Website: www.ulc.lu

Information, education, protection, consumer protection, legal services, consultation with experts, legal assistance, representation with public authorities.

HUNGARY

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Fogyaszóvédelmi Egyesületek Országas Szövetsége |

Name of the entity

Contact details

Purpose

1.

Fogyaszóvédelmi Egyesületek Országas Szövetsége

| Logodi u. 22-24 |
| --- |
| H-1012 Budapest |
| Tel. (36) 1 311 70 30 |
| Fax (36) 1 331 73 86 |
| E-mail: baranovszky@ofe.hu |
| Contact: dr. Baranovszky |
| György |

Logodi u. 22-24

H-1012 Budapest

Tel. (36) 1 311 70 30

Fax (36) 1 331 73 86

E-mail: baranovszky@ofe.hu

Contact: dr. Baranovszky

György

Representation and protection of the interests of Hungarian consumers. Collaborates on formulating and legislating national consumer protection policy, and maintains relations with domestic and foreign consumer protection organisations.

NETHERLANDS

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Consumentenbond |

Name of the entity

Contact details

Purpose

1.

Consumentenbond

| Enthovenplein 1 |
| --- |
| Postbus 1000 |
| 2500 BA Den Haag |
| Nederland |
| Tel. (31-70) 445 45 45 |
| Fax (31-70) 445 45 96 |
| Contact: Koos Peters, |
| kpeters@consumentenbond.nl |
| Wibo Koole, wkoole@consumentenbond.nl |
| Website: www.consumentenbond.nl |

Enthovenplein 1

Postbus 1000

2500 BA Den Haag

Nederland

Tel. (31-70) 445 45 45

Fax (31-70) 445 45 96

Contact: Koos Peters,

kpeters@consumentenbond.nl

Wibo Koole, wkoole@consumentenbond.nl

Website: www.consumentenbond.nl

Seeks to enable consumers to make easier and better choices in a sustainable and socially justifiable society.

AUSTRIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Wirtschaftskammer Österreich |

Name of the entity

Contact details

Purpose

1.

Wirtschaftskammer Österreich

| Wirtschaftskammer Österreich |
| --- |
| Wiedner Hauptstraße 63 |
| A-1045 Wien |
| Tel. (43-1) 501 05 42 96 |
| Fax (43-1) 50 20 62 43 |
| E-mail: huberta.maitz-strassnig@wko.at |

Wirtschaftskammer Österreich

Wiedner Hauptstraße 63

A-1045 Wien

Tel. (43-1) 501 05 42 96

Fax (43-1) 50 20 62 43

E-mail: huberta.maitz-strassnig@wko.at

Represents and promotes the common interests of its members and of industry and trade and individual members (§ 1 of the Wirtschaftskammergesetz = Chamber of Commerce Act). Protects the collective interests of consumers pursuant to § 28(1), § 28(a)(1), § 29(1) of the KSchG and § 1, § 2(1) und § 14(1) of the UWG.

Wirtschaftskammergesetz

| 2. | Bundesarbeitskammer |
| --- | --- |

2.

Bundesarbeitskammer

| Bundesarbeitskammer |
| --- |
| Prinz-Eugen-Straße 20-22 |
| A-1040 Wien |
| Tel. (43-1) 501 65 25 50 |
| Fax (43-1) 501 65 25 32 |
| E-mail: helmut.gahleitner@akwien.or.at |

Bundesarbeitskammer

Prinz-Eugen-Straße 20-22

A-1040 Wien

Tel. (43-1) 501 65 25 50

Fax (43-1) 501 65 25 32

E-mail: helmut.gahleitner@akwien.or.at

Represents and promotes the social, economic, occupational and cultural interests of workers; contributes towards improving the economic and social situation of workers and their families, implements measures in matters relating to education, culture, environmental protection, consumer protection, organisation of leisure time, protection and promotion of health and living conditions and the promotion of full employment; involved in establishing prices and competition rules; provides advice and legal protection in matters pertaining to labour law and social law, including representation. Protects the collective interests of consumers pursuant to § 1, § 2(1) und § 14(1) of the UWG.

| 3. | Präsidentenkonferenz der Landwirtschaftskammern Österreichs |
| --- | --- |

3.

Präsidentenkonferenz der Landwirtschaftskammern Österreichs

| Präsidentenkonferenz der Landwirtschaftskammern Österreichs |
| --- |
| Löwenstraße 12 |
| A-1010 Wien |
| Tel. (43-1) 534 41 85 00 |
| Fax (43-1) 534 41 85 09 |
| E-mail: pkrecht@pklwk.at |

Präsidentenkonferenz der Landwirtschaftskammern Österreichs

Löwenstraße 12

A-1010 Wien

Tel. (43-1) 534 41 85 00

Fax (43-1) 534 41 85 09

E-mail: pkrecht@pklwk.at

Promotes the national economic role of agriculture and forestry and represents their economic interests. Protects the collective interests of consumers pursuant to § 1, § 2(1) und § 14(1) of the UWG.

| 4. | Österreichischer Gewerkschaftsbund |
| --- | --- |

4.

Österreichischer Gewerkschaftsbund

| Österreichischer Gewerkschaftsbund |
| --- |
| Hohenstaufengasse 10-12 |
| A-1010 Wien |
| Tel. (43-1) 53 44 44 05 |
| Fax (43-1) 53 44 45 52 |
| E-mail: thomas.maurer-muehlleitner@oegb.or.at |

Österreichischer Gewerkschaftsbund

Hohenstaufengasse 10-12

A-1010 Wien

Tel. (43-1) 53 44 44 05

Fax (43-1) 53 44 45 52

E-mail: thomas.maurer-muehlleitner@oegb.or.at

Represents the social, economic and cultural interests of all gainfully employed people other than the self-employed (manual workers, white-collar workers, public servants, including apprentices or persons in a similar situation), the unemployed, even if they have not yet had the opportunity to be gainfully employed (other than in self-employment), pupils and students who intend to go into gainful employment (other than self-employment) and other occupational groups (such as freelancers or people working in private practice), provided they can be compared, in terms of their activity, with people who are gainfully employed other than in self-employment. Protects the collective interests of consumers pursuant to § 1, § 2(1) und § 14(1) of the UWG.

| 5. | Verein für Konsumenteninformation |
| --- | --- |

5.

Verein für Konsumenteninformation

| Verein für Konsumenteninformation |
| --- |
| Mariahilferstraße 81 |
| A-1010 Wien |
| Tel. (43-1) 58 87 73 33 |
| Fax (43-1) 588 77 75 |
| E-mail: pkolba@vki.or.at |

Verein für Konsumenteninformation

Mariahilferstraße 81

A-1010 Wien

Tel. (43-1) 58 87 73 33

Fax (43-1) 588 77 75

E-mail: pkolba@vki.or.at

Advises, informs and protects consumers against misleading and unfair advertising and sales methods, and in legal matters pertaining to the purchase of goods and services. Protects the collective interests of consumers pursuant to § 1, § 2(1) und § 14(1) of the UWG.

| 6. | Österreichischer Landarbeiterkammertag |
| --- | --- |

6.

Österreichischer Landarbeiterkammertag

| Österreichischer Landarbeiterkammertag |
| --- |
| Marco d'Aviano-Gasse 1 |
| A-1015 Wien |
| Tel. (43-1) 512 23 31 |
| Fax (43-1) 512 23 31/70 |
| E-mail: oelakt@netway.at |

Österreichischer Landarbeiterkammertag

Marco d'Aviano-Gasse 1

A-1015 Wien

Tel. (43-1) 512 23 31

Fax (43-1) 512 23 31/70

E-mail: oelakt@netway.at

Promotes cooperation between chambers of agricultural workers, provides advice and deals with common matters that fall within the sphere of responsibility of the chambers of agricultural workers (employees' section). Protects the collective interests of consumers pursuant to § 28(1), § 28(a)(1) and § 29(1) of the KSchG.

| 7. | Österreichischer Seniorenrat Bundesaltenrat Österreichs |
| --- | --- |

7.

Österreichischer Seniorenrat Bundesaltenrat Österreichs

| Österreichischer Seniorenrat |
| --- |
| (Bundesaltenrat Österreichs) |
| Sperrgasse 8-10/III |
| A-1150 Wien |
| Tel. (43-1) 892 34 65 |
| Fax (43-1) 892 34 65/24 |
| E-mail: kontakt@seniorenrat.at |

Österreichischer Seniorenrat

(Bundesaltenrat Österreichs)

Sperrgasse 8-10/III

A-1150 Wien

Tel. (43-1) 892 34 65

Fax (43-1) 892 34 65/24

E-mail: kontakt@seniorenrat.at

Ensures that all economic, social and cultural facilities are accessible to the older generation in keeping with its needs; contributes towards solving problems of social, old-age and health policy, and supports the provision of advice, information and care for the elderly. Protects the collective interests of consumers pursuant to § 28(1), § 28(a)(1) and § 29(1) of the KSchG.

| 8. | Schutzverband gegen den unlauteren Wettbewerb |
| --- | --- |

8.

Schutzverband gegen den unlauteren Wettbewerb

| Schutzverband gegen den unlauteren Wettbewerb |
| --- |
| Schwarzenbergplatz 14 |
| A-1040 Wien |
| Tel. (43-1) 514 50 32 92 |
| Fax (43-1) 505 78 93 |
| E-mail: office@schutzverband.at |

Schutzverband gegen den unlauteren Wettbewerb

Schwarzenbergplatz 14

A-1040 Wien

Tel. (43-1) 514 50 32 92

Fax (43-1) 505 78 93

E-mail: office@schutzverband.at

Combats unfair competition, especially trade libel in economic life. Protects the collective interests of consumers pursuant to § 1, § 2(1) und § 14(1) of the UWG.

POLAND

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Rzecznik Praw Obywatelskich |

Name of the entity

Contact details

Purpose

1.

Rzecznik Praw Obywatelskich

| Biuro Rzecznika Praw Obywatelskich |
| --- |
| Al. Solidarności 77 |
| PL-00-090 Warszawa |
| Tel. (48-22) 551 77 00 (centrala)/551 77 60/551 78 11 (przyjęcia interesantów) |
| Fax (48-22) 827 64 53 |

Biuro Rzecznika Praw Obywatelskich

Al. Solidarności 77

PL-00-090 Warszawa

Tel. (48-22) 551 77 00 (centrala)/551 77 60/551 78 11 (przyjęcia interesantów)

Fax (48-22) 827 64 53

Under Article 208 of the Constitution of the Republic of Poland, the Commissioner for Citizens' Rights shall safeguard the freedoms and rights of persons and citizens specified in the Constitution and other normative acts.

His specific responsibilities were laid down in the Act of 15 July 1987 on the Commissioner for Citizens' Rights (consolidated text: Official Gazette 2001 No. 14 p.147)

The Commissioner for Citizens' Rightstakes appropriate action under the Act if he is informed of any infringement of freedoms or human and civil rights.

| 2. | Rzecznik Ubezpieczonych |
| --- | --- |

2.

Rzecznik Ubezpieczonych

| Biuro Rzecznika Ubezpieczonych |
| --- |
| Aleje Jerozolimskie 44 |
| PL-00-024 Warszawa |
| Tel. (48-22) 333 73 92 |
| (48-22) 333 73 28 |
| Fax (48-22) 333 73 29 |
| E mail: rzecznik@rzu.gov.pl |

Biuro Rzecznika Ubezpieczonych

Aleje Jerozolimskie 44

PL-00-024 Warszawa

Tel. (48-22) 333 73 92

(48-22) 333 73 28

Fax (48-22) 333 73 29

E mail: rzecznik@rzu.gov.pl

The Insurance Ombudsman acts on the basis of the Act of 22 May 2003 on the supervision of insurance and pensions and on the Insurance Ombudsman. Under the Act, the Insurance Ombudsman can request clarification from insurance companies, the Polish Motor Insurers' Bureau and the Insurance Guarantee Fund on:

| — | individual matters, at the request of the policyholder; |
| --- | --- |

—

individual matters, at the request of the policyholder;

| — | general insurance conditions or internal regulations which, in the view of the Insurance Ombudsman, are disadvantageous for policyholders and; |
| --- | --- |

—

general insurance conditions or internal regulations which, in the view of the Insurance Ombudsman, are disadvantageous for policyholders and;

| — | non-compliant insurance services provided by insurers. |
| --- | --- |

—

non-compliant insurance services provided by insurers.

In addition, the Insurance Ombudsman is authorised to refer to the Finance Minster issues concerning mandatory insurance or to call for possible changes in the regulations on mandatory insurance.

| 3. | Rzecznik Konsumentów |
| --- | --- |

3.

Rzecznik Konsumentów

| Miejski/Powiatowy Rzecznik Konsumentów — some 360 throughout the country |
| --- |
| Miejski Rzecznik Konsumentów w Warszawie |
| ul. Górskiego 7 |
| PL-00-033 Warszawa |
| Tel. (48-22) 826 17 12; Tel./Fax 827 76 37 |
| E-mail: mrothert@warszawa.um.gov.pl |
| konsument@warszawa.um.gov.pl |

Miejski/Powiatowy Rzecznik Konsumentów — some 360 throughout the country

Miejski Rzecznik Konsumentów w Warszawie

ul. Górskiego 7

PL-00-033 Warszawa

Tel. (48-22) 826 17 12; Tel./Fax 827 76 37

E-mail: mrothert@warszawa.um.gov.pl

konsument@warszawa.um.gov.pl

Under the Act of 15 December 2000 on Competition and Consumer Protection (Official Gazette 2003 No. 86, p. 804 with subsequent changes), the Regional and Municipal Consumer Ombudsmen represent the local authorities in the field of consumer protection.

The main responsibilities of the Consumer Ombudsman are:

| 1) | to ensure free consumer advice and legal information in the field of consumer protection; |
| --- | --- |

1)

to ensure free consumer advice and legal information in the field of consumer protection;

| 2) | to propose new regulations and changes to regulations in local legislation in the field of consumer protection; |
| --- | --- |

2)

to propose new regulations and changes to regulations in local legislation in the field of consumer protection;

| 3) | to take action against businesses in cases concerning the protection of consumer rights and interests; |
| --- | --- |

3)

to take action against businesses in cases concerning the protection of consumer rights and interests;

| 4) | to cooperate with the appropriate local branch of the Office for Consumer Protection, the Trade Inspectorate and consumer organisations; |
| --- | --- |

4)

to cooperate with the appropriate local branch of the Office for Consumer Protection, the Trade Inspectorate and consumer organisations;

| 5) | to undertake other tasks as described in the Act or in specific regulations. |
| --- | --- |

5)

to undertake other tasks as described in the Act or in specific regulations.

The Consumer Ombudsman can, in particular, institute legal proceedings on behalf of consumers and, with their agreement, intervene in consumer protection proceedings already in progress.

| 4. | Organizacje Konsumenckie |
| --- | --- |

4.

Organizacje Konsumenckie

| 1) | Federacja Konsumentów |
| --- | --- |
| Rady Krajowej
  Federacji Konsumentów |
| Plac Powstańców 1 |
| PL-00-030 Warszawa |
| Tel./Fax (48-22) 827 51 05 |
| http://www.federacja-konsumentow.org.pl |
| E-mail: biuro@federacja-konsumentow.org.pl |

1)

Federacja Konsumentów

Federacja Konsumentów

Rady Krajowej
  Federacji Konsumentów

Rady Krajowej

Federacji Konsumentów

Plac Powstańców 1

PL-00-030 Warszawa

Tel./Fax (48-22) 827 51 05

http://www.federacja-konsumentow.org.pl

E-mail: biuro@federacja-konsumentow.org.pl

Under Article 39 of the Act of 15 December 2000 on Competition and Consumer Protection (Official Gazette 2003 No. 86, p. 804 with subsequent changes), consumer organisations are empowered to represent consumer interests in cases against administrative bodies and local authorities and can participate in the creation of national consumer policy.

consumer organisations

The organisations mentioned in section 1 have the right to:

| 1) | express their opinion on draft legislation and other documents concerning consumer rights and interests; |
| --- | --- |

1)

express their opinion on draft legislation and other documents concerning consumer rights and interests;

| 2) | develop and promote consumer education programmes; |
| --- | --- |

2)

develop and promote consumer education programmes;

| 3) | carry out tests of products and services and publish the results of such tests; |
| --- | --- |

3)

carry out tests of products and services and publish the results of such tests;

| 4) | publish magazines, research projects, brochures and leaflets; |
| --- | --- |

4)

publish magazines, research projects, brochures and leaflets;

| 5) | run a free consumer advice service and provide free help to consumers in settling their claims, unless the organisation's rules of operation require a fee to be charged for such services; |
| --- | --- |

5)

run a free consumer advice service and provide free help to consumers in settling their claims, unless the organisation's rules of operation require a fee to be charged for such services;

| 6) | participate in standardisation work; |
| --- | --- |

6)

participate in standardisation work;

| 7) | complete assignments on a national level in the field of consumer protection, as commissioned by national and local government bodies; |
| --- | --- |

7)

complete assignments on a national level in the field of consumer protection, as commissioned by national and local government bodies;

| 8) | apply for subsidies from public funds to undertake the assignments specified in point 7 above. |
| --- | --- |

8)

apply for subsidies from public funds to undertake the assignments specified in point 7 above.

| 2) | Stowarzyszenie Konsumentów Polskich |
| --- | --- |
| ul. Nowowiejska 25 |
| PL-00-665 Warszawa |
| Tel. (48-22) 660 52 71 |
| Fax (48-22) 825 68 31 |
| E-mail: consumer@skp.pl |
| http://www.skp.pl/ |

2)

Stowarzyszenie Konsumentów Polskich

Stowarzyszenie Konsumentów Polskich

ul. Nowowiejska 25

PL-00-665 Warszawa

Tel. (48-22) 660 52 71

Fax (48-22) 825 68 31

E-mail: consumer@skp.pl

http://www.skp.pl/

PORTUGAL

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Associação de Consumidores da Região Autónoma dos Açores (ACRA, Consumer Association of the Azores Autonomous Region) |

Name of the entity

Contact details

Purpose

1.

Associação de Consumidores da Região Autónoma dos Açores (ACRA, Consumer Association of the Azores Autonomous Region)

| Tel. (351) 296 62 97 26 |
| --- |
| Fax (351) 296 62 97 26 |
| Email: secretariadodeangradoheroismo@acra.pt |
| consumidores@acra.pt |
| Website: www.acra.pt |

Tel. (351) 296 62 97 26

Fax (351) 296 62 97 26

Email: secretariadodeangradoheroismo@acra.pt

consumidores@acra.pt

Website: www.acra.pt

Promote public actions aimed at consumer information, awareness and education; encouraging and preparing consumers to defend their interests; Conduct studies and issue opinions, processing and publishing them when necessary; Create a legal advisory service for consumers in accordance with the terms to be defined by the Secretary General; Undertake or order analyses, tests and other examinations on the quality of products; Promote various types of meetings to discuss problems that affect Consumers.

| 2. | Associação de Consumidores de Portugal (ACOP, Consumer Association of Portugal) |
| --- | --- |

2.

Associação de Consumidores de Portugal (ACOP, Consumer Association of Portugal)

| Tel. (351) 239 40 48 40 |
| --- |
| Fax (351) 239 40 47 38 |
| Email: acop.geral@mail.telepac.pt |
| Website: http://planeta.clix.pt/acop |

Tel. (351) 239 40 48 40

Fax (351) 239 40 47 38

Email: acop.geral@mail.telepac.pt

Website: http://planeta.clix.pt/acop

Protection of consumers that are its members and consumers in general; Promote, diffuse and oversee application and respect for the consumer rights recognised under the Constitution and by law; Study all issues that are of interest to consumers and seek solutions to them.

| 3. | Associação de Consumidores de Setúbal (ACSET, Consumer Association of Setúbal) |
| --- | --- |

3.

Associação de Consumidores de Setúbal (ACSET, Consumer Association of Setúbal)

| Tel. (351) 265 23 79 70 |
| --- |
| Fax (351) 265 23 79 70 |
| Email: acset-setubal@iol.pt |

Tel. (351) 265 23 79 70

Fax (351) 265 23 79 70

Email: acset-setubal@iol.pt

Defend consumers in general.

SLOVENIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Društvo za varstvo potrošnikov Maribor |

Name of the entity

Contact details

Purpose

1.

Društvo za varstvo potrošnikov Maribor

| Tel. (386-2) 251 68 83 |
| --- |
| Trubarjeva 3 |
| SLO-2000 Maribor |

Tel. (386-2) 251 68 83

Trubarjeva 3

SLO-2000 Maribor

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’.

| 2. | Mednarodni inštitut za potrošniške raziskave |
| --- | --- |

2.

Mednarodni inštitut za potrošniške raziskave

| Tel. (386-1) 474 06 00 |
| --- |
| Fax (386-1) 433 33 71 |
| Mipor@zps-zveza.si |
| Frankopanska 5 |
| SLO-1000 Ljubljana |

Tel. (386-1) 474 06 00

Fax (386-1) 433 33 71

Mipor@zps-zveza.si

Frankopanska 5

SLO-1000 Ljubljana

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’.

| 3. | Obalno združenje potrošnikov Koper |
| --- | --- |

3.

Obalno združenje potrošnikov Koper

| Tel. (386-5) 628 87 50 |
| --- |
| Fax (386-5) 654 08 80 |
| ks_zusterna@siol.net |
| Dolga reber 5, SLO-6000 Koper |

Tel. (386-5) 628 87 50

Fax (386-5) 654 08 80

ks_zusterna@siol.net

Dolga reber 5, SLO-6000 Koper

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’.

| 4. | Varstvo potrošnikov Celje |
| --- | --- |

4.

Varstvo potrošnikov Celje

| Tel. (386-3) 541 26 05 |
| --- |
| Fax (386-3) 492 35 11 |
| janez.tercek@triera.net |
| Gledališka ul. 2 |
| SLO-3000 Celje p.p. 297 |

Tel. (386-3) 541 26 05

Fax (386-3) 492 35 11

janez.tercek@triera.net

Gledališka ul. 2

SLO-3000 Celje p.p. 297

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’.

| 5. | Zavod za varstvo potrošnikov |
| --- | --- |

5.

Zavod za varstvo potrošnikov

| Tel. (386-1) 256 88 77 |
| --- |
| Fax (386-1) 256 88 77 |
| varstvo.potrosnikov@siol.net |
| Koprska 94 |
| SLO-1000 Koper |

Tel. (386-1) 256 88 77

Fax (386-1) 256 88 77

varstvo.potrosnikov@siol.net

Koprska 94

SLO-1000 Koper

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’.

| 6. | Združenje potrošnikov Gorenjske Kranj |
| --- | --- |

6.

Združenje potrošnikov Gorenjske Kranj

| Tel. (386-4) 236 25 40 |
| --- |
| andrej.tavcar2@guest.arnes.si |
| Bertoncljeva 23 |
| SLO-4000 Kranj |

Tel. (386-4) 236 25 40

andrej.tavcar2@guest.arnes.si

Bertoncljeva 23

SLO-4000 Kranj

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’.

| 7. | Združenje potrošnikov Posavja |
| --- | --- |

7.

Združenje potrošnikov Posavja

| Tel. |
| --- |
| Fax (386-7) 814 91 49 |
| metod.tekavcic@guest.arnes.si |
| Cesta Krških žrtev 23 |
| SLO-8270 Krško |

Tel.

Fax (386-7) 814 91 49

metod.tekavcic@guest.arnes.si

Cesta Krških žrtev 23

SLO-8270 Krško

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’.

| 8. | Združenje potrošnikov Pomurja |
| --- | --- |

8.

Združenje potrošnikov Pomurja

| Tel. (386-2) 534 93 90 |
| --- |
| Fax (386-2) 534 93 91 |
| zdr.pot.pom@siol.net |
| Trg zmage 4 |
| SLO-9000 Murska Sobota |

Tel. (386-2) 534 93 90

Fax (386-2) 534 93 91

zdr.pot.pom@siol.net

Trg zmage 4

SLO-9000 Murska Sobota

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’.

| 9. | Združenje potrošnikov Primorske |
| --- | --- |

9.

Združenje potrošnikov Primorske

| Tel. (386-5) 333 41 43 |
| --- |
| Fax (386-5) 334 651 |
| toni.podbrscek@email.si |
| Ur. Gradnikove brigade 33 |
| SLO-5000 Nova Gorica |

Tel. (386-5) 333 41 43

Fax (386-5) 334 651

toni.podbrscek@email.si

Ur. Gradnikove brigade 33

SLO-5000 Nova Gorica

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’.

| 10. | Združenje potrošnikov Zasavja |
| --- | --- |

10.

Združenje potrošnikov Zasavja

| Tel. (386-3) 566 90 40 |
| --- |
| Fax (386-3) 566 90 41 |
| tanja.drnovsek@siol.net |
| Cesta zmage 33 |
| SLO-1410 Zagorje ob Savi |

Tel. (386-3) 566 90 40

Fax (386-3) 566 90 41

tanja.drnovsek@siol.net

Cesta zmage 33

SLO-1410 Zagorje ob Savi

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’.

| 11. | Zveza potrošnikov Slovenije — društvo |
| --- | --- |

11.

Zveza potrošnikov Slovenije — društvo

Zveza potrošnikov Slovenije

društvo

| Tel. (386-1) 474 06 00 |
| --- |
| Fax (386-1) 433 33 71 |
| zps@zps-zveza.si |
| Frankopanska 5 |
| SLO-1000 Ljubljana |

Tel. (386-1) 474 06 00

Fax (386-1) 433 33 71

zps@zps-zveza.si

Frankopanska 5

SLO-1000 Ljubljana

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’.

| 12. | Zveza potrošniških združenj Slovenije |
| --- | --- |

12.

Zveza potrošniških združenj Slovenije

| Tel. (386-2) 534 93 90 |
| --- |
| Fax (386-2) 534 93 91 |
| zdr.pot.pom@siol.net |
| Trg zmage 4 |
| SLO-9000 Murska sobota |

Tel. (386-2) 534 93 90

Fax (386-2) 534 93 91

zdr.pot.pom@siol.net

Trg zmage 4

SLO-9000 Murska sobota

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’.

| 13. | Gospodarska zbornica Slovenije |
| --- | --- |

13.

Gospodarska zbornica Slovenije

| Tel. (386-1) 589 80 00 |
| --- |
| Fax (386-1) 589 81 00 |
| infolink@gzs.si |
| Dimičeva 13 |
| SLO-1000 Ljubljana |

Tel. (386-1) 589 80 00

Fax (386-1) 589 81 00

infolink@gzs.si

Dimičeva 13

SLO-1000 Ljubljana

Chamber of Commerce of Slovenia

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’.

| 14. | Obrtna zbornica Slovenije |
| --- | --- |

14.

Obrtna zbornica Slovenije

| Tel. (386-1) 583 05 00 |
| --- |
| Fax (386-1) 505 43 73 |
| obrtna.zbornica@ozs.si |
| Celovška 71 |
| SLO-1000 Ljubljana |

Tel. (386-1) 583 05 00

Fax (386-1) 505 43 73

obrtna.zbornica@ozs.si

Celovška 71

SLO-1000 Ljubljana

Chamber of Craft of Slovenia

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers' collective rights’.

SLOVAKIA

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Združenie slovenských spotrebiteľov |

Name of the entity

Contact details

Purpose

1.

Združenie slovenských spotrebiteľov

| Palisády 22, Bratislava |
| --- |
| Tel. (421) 2 544 11 148 |
| Fax (421) 2 544 11 148 |
| E-mail: zss@zss.sk |
| Website: www.isnet.sk/zss |

Palisády 22, Bratislava

Tel. (421) 2 544 11 148

Fax (421) 2 544 11 148

E-mail: zss@zss.sk

Website: www.isnet.sk/zss

Representation of consumers in court. Providing expert consultation. Mediating solutions in disputes between consumers and sellers.

| 2. | Ochrana spotrebiteľa Oravy |
| --- | --- |

2.

Ochrana spotrebiteľa Oravy

| Obrancov mieru 2, Dolný Kubín |
| --- |
| Tel. (421) 435 88 6 123 |
| Mob. (421) 907 24 21 11 |
| E-mail: osodk@centrum.sk |

Obrancov mieru 2, Dolný Kubín

Tel. (421) 435 88 6 123

Mob. (421) 907 24 21 11

E-mail: osodk@centrum.sk

Mediating solutions in disputes between consumers and sellers.

| 3. | Asociácia užívateľov služieb |
| --- | --- |

3.

Asociácia užívateľov služieb

| Robotnícka 6, Banská Bystrica |
| --- |
| Tel. (421) 48 413 87 08 |
| E-mail: asu@pobox.sk |

Robotnícka 6, Banská Bystrica

Tel. (421) 48 413 87 08

E-mail: asu@pobox.sk

Representation of consumer interests in court.

| 4. | Infospot, informačné a spotrebiteľské centrum |
| --- | --- |

4.

Infospot, informačné a spotrebiteľské centrum

| Žabotova 2, Bratislava |
| --- |
| Tel. (421) 2 52 49 19 11 |
| Mob. (421) 905 25 00 05 |
| E-mail: infospot@vnet.sk |

Žabotova 2, Bratislava

Tel. (421) 2 52 49 19 11

Mob. (421) 905 25 00 05

E-mail: infospot@vnet.sk

Out of court settlement of consumer disputes, representation in court, representation at the bodies of national administration.

| 5. | Spotrebiteľská informačná agentúra |
| --- | --- |

5.

Spotrebiteľská informačná agentúra

| Horný val 24, Žilina |
| --- |
| Tel. (421) 415 62 59 92 |
| Fax (421) 415 00 08 33 |
| E-mail: terc@slovanet.sk |

Horný val 24, Žilina

Tel. (421) 415 62 59 92

Fax (421) 415 00 08 33

E-mail: terc@slovanet.sk

Resolving consumer disputes through out of court settlements; representation of consumers in court.

| 6. | Združenie na ochranu práv spotrebiteľov v Poprade |
| --- | --- |

6.

Združenie na ochranu práv spotrebiteľov v Poprade

| Šrobárova 2676/30, Poprad |
| --- |
| Tel. (421) 908 32 74 64 |
| E-mail: ochpp@pobox.sk |

Šrobárova 2676/30, Poprad

Tel. (421) 908 32 74 64

E-mail: ochpp@pobox.sk

Protection of consumer rights at the place of settlement; representation of consumers in court.

| 7. | Združenie bratislavských spotrebiteľov |
| --- | --- |

7.

Združenie bratislavských spotrebiteľov

| Stavbárska 60, Bratislava |
| --- |
| Tel. (421) 903 84 72 92 |
| E-mail: zbs@pobox.sk |

Stavbárska 60, Bratislava

Tel. (421) 903 84 72 92

E-mail: zbs@pobox.sk

Representation of consumers and the submission of requests for court orders.

| 8. | Združenie občianskej sebaobrany |
| --- | --- |

8.

Združenie občianskej sebaobrany

| Mraziarenská 3, Bratislava |
| --- |
| Tel. (421) 255 41 01 75 |
| Mob. (421) 904 88 32 49/ |
| (421) 903 70 34 73 |
| E-mail: sebaobrana@szm.sk |
| Website: www.sebaobrana.szm.sk |

Mraziarenská 3, Bratislava

Tel. (421) 255 41 01 75

Mob. (421) 904 88 32 49/

(421) 903 70 34 73

E-mail: sebaobrana@szm.sk

Website: www.sebaobrana.szm.sk

Representation of consumers in consumer disputes especially for monopoly supply services.

| 9. | Asociácia spotrebiteľských subjektov Slovenska |
| --- | --- |

9.

Asociácia spotrebiteľských subjektov Slovenska

| Ul. 17. Novembra 14, Stará Ľubovňa |
| --- |
| Tel. (421) 524 32 60 47 |
| Fax (421) 524 32 60 47 |
| E-mail: asociaciask@stonline.sk |
| Website: www.spotrebiteliask.sk |

Ul. 17. Novembra 14, Stará Ľubovňa

Tel. (421) 524 32 60 47

Fax (421) 524 32 60 47

E-mail: asociaciask@stonline.sk

Website: www.spotrebiteliask.sk

Provision of advisory services; help for consumers in court.

| 10. | Regionálne združenie spotrebiteľov Regionspot |
| --- | --- |

10.

Regionálne združenie spotrebiteľov Regionspot

| Kapisztoryho 1, Nové Zámky |
| --- |
| Tel. (421) 354 23 26 4 |

Kapisztoryho 1, Nové Zámky

Tel. (421) 354 23 26 4

Provision of advisory services; help for consumers in court

FINLAND

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Kuluttaja-asiamies |

Name of the entity

Contact details

Purpose

1.

Kuluttaja-asiamies

| P. (358-9) 772 61 |
| --- |
| F. (358-9) 77 26 75 57 |
| Sähköposti: posti@kuluttajavirasto.fi |
| Internetsivu: www.kuluttajavirasto.fi |

P. (358-9) 772 61

F. (358-9) 77 26 75 57

Sähköposti: posti@kuluttajavirasto.fi

Internetsivu: www.kuluttajavirasto.fi

supervises marketing aimed at consumers and consumer contract conditions; also supervises compliance of radio and television advertising with ethical principles and with regulations governing the protection of minors.

| 2. | Kuluttajat — Konsumenterna ry |
| --- | --- |

2.

Kuluttajat — Konsumenterna ry

| P. (358-9) 87 75 01 20 |
| --- |
| F. (358-9) 87 75 01 20 |
| Sähköposti: info@kuluttajat-konsumenterna.fi |
| Internetsivu: www.kuluttajat-konsumenterna.fi |

P. (358-9) 87 75 01 20

F. (358-9) 87 75 01 20

Sähköposti: info@kuluttajat-konsumenterna.fi

Internetsivu: www.kuluttajat-konsumenterna.fi

monitors the effectiveness and progress of consumer protection.

| 3. | Suomen Kuluttajaliitto |
| --- | --- |

3.

Suomen Kuluttajaliitto

| P. (358-9) 454 22 10 |
| --- |
| F. (358-9) 45 42 21 20 |
| Sähköposti: suomen@kuluttajaliitto.fi |
| Internetsivu: www.kuluttajaliitto.fi |

P. (358-9) 454 22 10

F. (358-9) 45 42 21 20

Sähköposti: suomen@kuluttajaliitto.fi

Internetsivu: www.kuluttajaliitto.fi

monitors consumers' market interests using civil action.

| 4. | Kuluttajavirasto |
| --- | --- |

4.

Kuluttajavirasto

| P. (358-9) 772 61 |
| --- |
| F. (358-9) 77 26 75 57 |
| Sähköposti: posti@kuluttajavirasto.fi |
| Internetsivu: www.kuluttajavirasto.fi |

P. (358-9) 772 61

F. (358-9) 77 26 75 57

Sähköposti: posti@kuluttajavirasto.fi

Internetsivu: www.kuluttajavirasto.fi

monitors package travel and security for this.

| 5. | Rahoitustarkastus |
| --- | --- |

5.

Rahoitustarkastus

| P. (358-10) 831 51 |
| --- |
| F. (358-10) 831 53 28 |
| Sähköposti: rahoitustarkastus@rahoitustarkastus.fi |
| Internetsivu: www.rahoitustarkastus@fi |

P. (358-10) 831 51

F. (358-10) 831 53 28

Sähköposti: rahoitustarkastus@rahoitustarkastus.fi

Internetsivu: www.rahoitustarkastus@fi

supervises consumer credit marketing and contract conditions, together with the consumer ombudsman.

| 6. | Lääkelaitos |
| --- | --- |

6.

Lääkelaitos

| P. (358-9) 47 33 41 |
| --- |
| F. (358-9) 71 44 69 |
| Sähköposti: kirjaamo@nam.fi |
| Internetsivu: www.laakelaitos.fi |

P. (358-9) 47 33 41

F. (358-9) 71 44 69

Sähköposti: kirjaamo@nam.fi

Internetsivu: www.laakelaitos.fi

supervises advertising of medicines.

| 7. | Sosiaali- ja terveydenhuollon tuotevalvontakeskus |
| --- | --- |

7.

Sosiaali- ja terveydenhuollon tuotevalvontakeskus

| P. (358–9) 396 72 70 |
| --- |
| F. (358–9) 39 67 27 97 |
| Internetsivu: www.sttv.fi |

P. (358–9) 396 72 70

F. (358–9) 39 67 27 97

Internetsivu: www.sttv.fi

supervises tobacco and alcohol advertising.

| 8. | Viestintävirasto |
| --- | --- |

8.

Viestintävirasto

| P. (358-9) 696 61 |
| --- |
| F. (358-9) 696 64 10 |
| Sähköposti: kirjaamo@ficora.fi |
| Internetsivu: www.ficora.fi |

P. (358-9) 696 61

F. (358-9) 696 64 10

Sähköposti: kirjaamo@ficora.fi

Internetsivu: www.ficora.fi

monitors television and radio advertising, taking into account:

| — | regulations on ethical principles and the protection of minors which affect advertising and television advertising; |
| --- | --- |

—

regulations on ethical principles and the protection of minors which affect advertising and television advertising;

| — | alcohol and tobacco advertising. |
| --- | --- |

—

alcohol and tobacco advertising.

| 9. | Vakuutusvalvontavirasto |
| --- | --- |

9.

Vakuutusvalvontavirasto

| P. (358-9) 415 59 50 |
| --- |
| F. (358-9) 41 55 96 60 |
| Sähköposti: kirjaamo@vakuutusvalvonta.fi |
| Internetsivu: www.vakuutusvalvonta.fi |

P. (358-9) 415 59 50

F. (358-9) 41 55 96 60

Sähköposti: kirjaamo@vakuutusvalvonta.fi

Internetsivu: www.vakuutusvalvonta.fi

supervises insurance marketing and the use of insurance conditions.

SWEDEN

| Name of the entitiy | Contact details | Purpose |
| --- | --- | --- |
| 1. | Konsumentverket/Konsumentombudsmannen |

Name of the entitiy

Contact details

Purpose

1.

Konsumentverket/Konsumentombudsmannen

| Tfn (46) 8 429 05 00 |
| --- |
| Fax (46) 8 429 89 00 |
| E-mail: konsumentverket@konsumentverket.se |
| Website: www.konsumentverket.se |

Tfn (46) 8 429 05 00

Fax (46) 8 429 89 00

E-mail: konsumentverket@konsumentverket.se

Website: www.konsumentverket.se

The Konsumentverket is the national-level administrative authority for consumer affairs and is tasked with the safeguarding of consumers' interests.

UK

| Name of the entity | Contact details | Purpose |
| --- | --- | --- |
| 1. | Office of Fair Trading (OFT) |

Name of the entity

Contact details

Purpose

1.

Office of Fair Trading (OFT)

| Tel. 0207 211 8000 |
| --- |
| The Office of Fair Trading |
| Fleetbank House |
| 2-6 Salisbury Square |
| London |
| EC4Y 8JX |
| United Kingdom |
| Website: www.oft.gov.uk |
| E-mail: enquiries@oft.gsi.gov.uk |

Tel. 0207 211 8000

The Office of Fair Trading

Fleetbank House

2-6 Salisbury Square

London

EC4Y 8JX

United Kingdom

Website: www.oft.gov.uk

E-mail: enquiries@oft.gsi.gov.uk

The purpose of the Office of Fair Trading is to help maximize consumer welfare and to make sure that competition works well in order to make markets more efficient and benefit consumers.

| 2. | The Information Commissioner's office (formerly ‘The Information Commissioner’) |
| --- | --- |

2.

The Information Commissioner's office (formerly ‘The Information Commissioner’)

The Information Commissioner's office

| Tel. 01625 545 700 |
| --- |
| Fax 01625 524 510 |
| Information Commissioner's OfficeWycliffe House |
| Water Lane |
| Wilmslow Cheshire |
| SK9 5AF |
| United Kingdom |
| Website: http://www.informationcommissioner.gov.uk/ |
| E-mail: mail@ico.gsi.gov.uk |

Tel. 01625 545 700

Fax 01625 524 510

Information Commissioner's OfficeWycliffe House

Water Lane

Wilmslow Cheshire

SK9 5AF

United Kingdom

Website: http://www.informationcommissioner.gov.uk/

E-mail: mail@ico.gsi.gov.uk

The Information Commissioner has a number of specific duties under the Data Protection and Freedom of Information Acts.

| 3. | The Civil Aviation Authority |
| --- | --- |

3.

The Civil Aviation Authority

| Tel. 020 7379 7311 |
| --- |
| Civil Aviation Authority |
| CAA House |
| 45-59 Kingsway |
| London |
| United Kingdom |
| WC2B 6TE |
| Website: http://www.caa.co.uk/ |

Tel. 020 7379 7311

Civil Aviation Authority

CAA House

45-59 Kingsway

London

United Kingdom

WC2B 6TE

Website: http://www.caa.co.uk/

The CAA has several specific functions, including furthering the reasonable interest of users of air transport services and protection against the consequences of failure on the part of air transport organizers.

| 4. | The Office of Gas and Electricity Markets (formerly ‘The Gas and Electricity Markets Authority’) |
| --- | --- |

4.

The Office of Gas and Electricity Markets (formerly ‘The Gas and Electricity Markets Authority’)

The Office of Gas and Electricity Markets

| Tel. 020 7901 7000 |
| --- |
| Fax 020 7901 7066 |
| Ofgem |
| 9 Millbank |
| London SW1P 3GE |
| United Kingdom |
| Website: http://www.ofgem.gov.uk/ofgem/index.jsp |
| E-mail: enquiries@energywatch.org.uk |

Tel. 020 7901 7000

Fax 020 7901 7066

Ofgem

9 Millbank

London SW1P 3GE

United Kingdom

Website: http://www.ofgem.gov.uk/ofgem/index.jsp

E-mail: enquiries@energywatch.org.uk

The Gas and Electricity Markets Authority is responsible for regulating the gas and electricity markets in Great Britain and protecting the interests of gas and electricity customers.

| 5. | The Office for the Regulation of Electricity and Gas (Northern Ireland) (formerly ‘The Director-General of Electricity Supply for Northern Ireland’) |
| --- | --- |

5.

The Office for the Regulation of Electricity and Gas (Northern Ireland) (formerly ‘The Director-General of Electricity Supply for Northern Ireland’)

The Office for the Regulation of Electricity and Gas (Northern Ireland)

| Tel. 02890 311575 |
| --- |
| The Office for the Regulation of Electricity and Gas (Northern Ireland) |
| Brookmount Buildings |
| 42 Fountain Street |
| Belfast |
| BT1 5EE |
| United Kingdom |
| Website: http://ofreg.nics.gov.uk/index.html |

Tel. 02890 311575

The Office for the Regulation of Electricity and Gas (Northern Ireland)

Brookmount Buildings

42 Fountain Street

Belfast

BT1 5EE

United Kingdom

Website: http://ofreg.nics.gov.uk/index.html

The Director-General of Electricity Supply for Northern Ireland is responsible for regulating the gas and electricity markets in Northern Ireland and protecting the interests of gas and electricity customers.

| 6. | The Office of Communications |
| --- | --- |

6.

The Office of Communications

| Tel. 0845 456 3000 |
| --- |
| Fax 0845 456 3333 |
| The Office of Communications |
| Riverside House |
| 2a Southwark Bridge Road |
| London SE1 9HA |
| United Kingdom |
| Website: http://www.ofcom.org.uk/ |
| E-mail: contact@ofcom.org.uk |

Tel. 0845 456 3000

Fax 0845 456 3333

The Office of Communications

Riverside House

2a Southwark Bridge Road

London SE1 9HA

United Kingdom

Website: http://www.ofcom.org.uk/

E-mail: contact@ofcom.org.uk

The Office of Communications is the regulator for the UK communications industries, and is responsible for regulating television, radio, telecommunications and wireless communications services.

| 7. | The Office of Water Services (formerly ‘The Director-General of Water Services’) |
| --- | --- |

7.

The Office of Water Services (formerly ‘The Director-General of Water Services’)

The Office of Water Services

| Tel. 0121 625 1300/1373 |
| --- |
| Fax 0121 625 1400 |
| Office of Water Services |
| Centre City Tower |
| 7 Hill Street |
| Birmingham B5 4UA |
| United Kingdom |
| Website: http://www.ofwat.gov.uk/ |
| E-mail: enquiries@ofwat.gsi.gov.uk |

Tel. 0121 625 1300/1373

Fax 0121 625 1400

Office of Water Services

Centre City Tower

7 Hill Street

Birmingham B5 4UA

United Kingdom

Website: http://www.ofwat.gov.uk/

E-mail: enquiries@ofwat.gsi.gov.uk

The Office of Water Services is the economic regulator of the privatized water industry in England and Wales. It protects consumers' interests on pricing and service standards and adjudicates disputes.

| 8. | The Office of Rail Regulation (formerly ‘The Rail Regulator’) |
| --- | --- |

8.

The Office of Rail Regulation (formerly ‘The Rail Regulator’)

The Office of Rail Regulation

| Tel. 020 7282 2000 |
| --- |
| Fax 020 7282 2040 |
| The Office of Rail Regulation |
| 1 Waterhouse Square |
| 138-142 Holborn |
| London |
| EC1N 2TQ |
| United Kingdom |
| Website: http://www.rail-reg.gov.uk/ |

Tel. 020 7282 2000

Fax 020 7282 2040

The Office of Rail Regulation

1 Waterhouse Square

138-142 Holborn

London

EC1N 2TQ

United Kingdom

Website: http://www.rail-reg.gov.uk/

Responsible for regulating railways in Great Britain. The office's responsibilities include protecting the interests of users of railway services.

| 9. | Every weights and measures authority in Great Britain |
| --- | --- |

9.

Every weights and measures authority in Great Britain

| 204 separate organisations. Please contact the Office of Fair Trading in the first instance: 0207 211 8000 |
| --- |
| The Office of Fair Trading |
| Fleetbank House |
| 2-6 Salisbury Square |
| London |
| EC4Y 8JX |
| United Kingdom |
| Website: www.oft.gov.uk |
| E-mail: enquiries@oft.gsi.gov.uk |

204 separate organisations. Please contact the Office of Fair Trading in the first instance: 0207 211 8000

The Office of Fair Trading

Fleetbank House

2-6 Salisbury Square

London

EC4Y 8JX

United Kingdom

Website: www.oft.gov.uk

E-mail: enquiries@oft.gsi.gov.uk

Weights and measures authorities are part of local government in Great Britain, enforcing law and regulations governing the sale and supply of goods and services and providing advice for consumers and business.

| 10. | The Department of Enterprise, Trade and Investment in Northern Ireland |
| --- | --- |

10.

The Department of Enterprise, Trade and Investment in Northern Ireland

| Tel. 028 9052 9900 |
| --- |
| Department of Enterprise, Trade and Investment |
| Netherleigh Massey Avenue |
| Belfast BT4 2JP |
| United Kingdom |
| Website: http://www.detini.gov.uk/ |
| E-mail: information@detini.gov. |

Tel. 028 9052 9900

Department of Enterprise, Trade and Investment

Netherleigh Massey Avenue

Belfast BT4 2JP

United Kingdom

Website: http://www.detini.gov.uk/

E-mail: information@detini.gov.

DETINI enforces law and regulations governing the sale and supply of goods and services in Northern Ireland and provides advice for consumers and business

| 11. | The Financial Services Authority |
| --- | --- |

11.

The Financial Services Authority

| Tel. 020 7066 1000 |
| --- |
| Fax 020 7066 1099 |
| The Financial Services Authority |
| 25 The North Colonnade, |
| Canary Wharf, |
| London E14 5HS |
| United Kingdom |
| Website: http://www.fsa.gov.uk/ |

Tel. 020 7066 1000

Fax 020 7066 1099

The Financial Services Authority

25 The North Colonnade,

Canary Wharf,

London E14 5HS

United Kingdom

Website: http://www.fsa.gov.uk/

The FSA is an independent body that regulates the UK financial services industry. It seeks to maintain confidence in the UK financial system, promote public understanding and secure protection for consumers.

---