49594 Federal Register / Vol. 86, No. 169 / Friday, September 3, 2021 / Notices 

1The U.S. Department of Transportation (DOT) 

maintains reporting and other requirements for 

Department of Transportation is 

committed to providing equal access to 

the meetings for all participants. If you 

need alternative formats or services 

because of a disability, such as sign 

language, interpretation, or other 

ancillary aids, please contact the person 

listed in the FOR FURTHER INFORMATION

CONTACT section. 

The FAA and the NPS request that 

comments be as specific as possible in 

response to actions that are being 

proposed under this notice. All written 

comments become part of the official 

record. Written comments on the 

proposed ATMPs can be submitted via 

PEPC or sent to the mailing addresses 

listed in the FOR FURTHER INFORMATION

CONTACT sections provided on the parks’ 

PEPC sites. Comments will not be 

accepted by fax, email, or any other way 

than those specified above. Before 

including your address, phone number, 

email address, or other personal 

identifying information in your 

comment, you should be aware that 

your entire comment—including your 

personal identifying information—may 

be made publicly available at any time. 

While you can ask us in your comment 

to withhold your personal identifying 

information from public review, we 

cannot guarantee that we will be able to 

do so. 

Documents that describe each Park’s 

proposed ATMP project in greater detail 

are available at the following locations: 

• FAA Air Tour Management Plan

Program website, http://www.faa.gov/

about/office_org/headquarters_

offices/arc/programs/air_tour_

management_plan/

• NPS Planning, Air Tours website,

https://home.nps.gov/subjects/sound/

airtours.htm

Issued in El Segundo, CA. On August 31,

2021. 

Keith Lusk, 

Program Manager, Special Programs Staff, 

Western-Pacific Region. 

[FR Doc. 2021–19059 Filed 9–2–21; 8:45 am] 

BILLING CODE 4910–13–P 

DEPARTMENT OF TRANSPORTATION 

Federal Motor Carrier Safety 

Administration 

[Docket No. FMCSA–2021–0089] 

Agency Information Collection 

Activities; Renewal Information 

Collection Request: National 

Consumer Complaint Database 

AGENCY: Federal Motor Carrier Safety 

Administration (FMCSA), DOT. 

ACTION: Notice and request for 

comments. 

SUMMARY: In accordance with the 

Paperwork Reduction Act of 1995, 

FMCSA announces its plan to submit 

the Renewal Information Collection 

Request (ICR) described below to the 

Office of Management and Budget 

(OMB) for its review and approval and 

invites public comment. This renewal 

collection of information is for the 

National Consumer Complaint Database 

(NCCDB), which is an online interface 

allowing consumers, drivers and others 

to file complaints against unsafe and 

unscrupulous companies and/or their 

employees, including shippers, 

receivers and transportation 

intermediaries, depending on the type 

of complaint. These complaints cover a 

wide range of activities, including but 

not limited to driver harassment, 

coercion, movement of household 

goods, financial responsibility 

instruments for brokers and freight 

forwarders, Americans with Disability 

Act (ADA), Electronic Log Device (ELD), 

Medical Review Officer (MRO), and 

Substance Abuse Practitioner (SAP) 

complaints. FMCSA requests approval 

to renew the ICR titled ‘‘National 

Consumer Complaint Database’’ covered 

by OMB Control Number 2126–0067 in 

order to continue to collect consumer 

complaint information so FMCSA can 

use complaint data to take enforcement 

action, better inform FMCSA policies 

for safer motor carrier operations, and 

improve consumer protection. 

DATES: We must receive your comments 

on or November 2, 2021. 

ADDRESSES: You may submit comments 

identified by Federal Docket 

Management System (FDMS) Docket 

Number FMCSA–2021–0089 using any 

of the following methods: 

• Federal eRulemaking Portal: http://

www.regulations.gov. Follow the online 

instructions for submitting comments. 

• Fax: 1–202–493–2251.

• Mail: Docket Services; U.S.

Department of Transportation, 1200 

New Jersey Avenue SE, West Building, 

Ground Floor, Room W12–140, 

Washington, DC 20590–0001. 

• Hand Delivery or Courier: West

Building, Ground Floor, Room W12– 

140, 1200 New Jersey Avenue SE, 

Washington, DC, between 9 a.m. and 5 

p.m. E.T., Monday through Friday,

except Federal holidays.

Instructions: All submissions must 

include the Agency name and docket 

number. For detailed instructions on 

submitting comments, see the Public 

Participation heading below. Note that 

all comments received will be posted 

without change to http://

www.regulations.gov, including any 

personal information provided. Please 

see the Privacy Act heading below. 

Docket: For access to the docket to 

read background documents or 

comments received, visit http://

www.regulations.gov, and follow the 

online instructions for accessing the 

dockets, or go to the street address listed 

above. 

Privacy Act: In accordance with 5 

U.S.C. 553(c), DOT solicits comments 

from the public to better inform its 

rulemaking process. DOT posts these 

comments, without edit, including any 

personal information the commenter 

provides, to www.regulations.gov, as 

described in the system of records 

notice (DOT/ALL–14 FDMS), which can 

be reviewed at www.dot.gov/privacy. 

Public Participation: The Federal 

eRulemaking Portal is available 24 

hours each day, 365 days each year. You 

can obtain electronic submission and 

retrieval help and guidelines under the 

‘‘help’’ section of the Federal 

eRulemaking Portal website. If you want 

us to notify you that we received your 

comments, please include a selfaddressed, stamped envelope or 

postcard, or print the acknowledgement 

page that appears after submitting 

comments online. Comments received 

after the comment closing date will be 

included in the docket and will be 

considered to the extent practicable. 

FOR FURTHER INFORMATION CONTACT: Ms. 

Donnice Wagoner, Department of 

Transportation, Federal Motor Carrier 

Safety Administration, Commercial 

Enforcement and Investigations 

Division/MC–ECC, West Building 6th 

Floor, 1200 New Jersey Avenue SE, 

Washington, DC 20590. Telephone: 

202–366–8045. email: 

Donnice.Wagoner@dot.gov. 

SUPPLEMENTARY INFORMATION: 

Background 

The FMCSA maintains online 

information and resources to assist 

drivers, others in the motor carrier 

industry, and members of the general 

public in filing safety complaints 

regarding household goods (HHG) 

carriers, hazardous material (HM) 

carriers, property carriers, cargo tank 

facilities, passenger carriers, electronic 

log devices (ELD), and Medical Review 

Officers (MRO) and Substance Abuse 

Professionals (SAP) reporting to the 

Agency’s Drug and Alcohol 

Clearinghouse. There is also information 

pertaining to the filing of consumer 

complaints, particularly regarding HHG 

transportation and ADA compliance.1


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Federal Register / Vol. 86, No. 169 / Friday, September 3, 2021 / Notices 49595 

over-the-road buses (OTRBs) under its Americans 

with Disabilities Act (ADA) regulations. (For a 

complete listing of the DOT’s ADA regulations, see 

49 CFR parts 37 and 38.) 

This online interface is known as the 

National Consumer Complaint Database 

(NCCDB). The NCCDB has contributed 

to safer motor carrier operations on our 

nation’s highways by identifying 

carriers for investigations and improved 

consumer protection by ensuring 

moving companies use fair business 

practices. FMCSA uses the information 

collected in the NCCDB to monitor and 

induce non-compliant regulated entities 

to achieve and maintain compliance. 

The NCCDB grew out of a telephone 

hotline known as the Safety Violation 

Hotline Service. Congress mandated this 

hotline in Section 4017 of the 

‘‘Transportation Equity Act of the 21st 

Century,’’ Public Law 105–178, 112 Stat. 

107, June 9, 1998. The Motor Carrier 

Safety Improvement Act of 1999, Pubic 

Law 106–159, 113 Stat. 1748, December 

9, 1999, created the Federal Motor 

Carrier Safety Administration and 

section 213 of the Act expanded the 

Safety Violation Hotline Service to 

include a 24-hour operation. On August 

10, 2005, Congress enacted the Safe, 

Accountable, Flexible, and Efficient 

Transportation Equity Act: A Legacy for 

Users, (SAFETEA–LU), Public Law 109– 

59, 119 Stat. 1144. Section 4214 of 

SAFETEA–LU requires DOT to create a 

system to record and log aggregate 

complaint information regarding 

violations of the Federal Motor Carrier 

Safety Regulations. 

The NCCDB fulfills the requirements 

of these mandates. Complaints are 

accepted through the NCCDB in 

connection with other statutory 

mandates, including, but not limited to, 

protection of drivers against harassment 

and coercion under sections 32301(b) 

and 32911, respectively, of the Moving 

Ahead for Progress in the 21st Century 

Act, Public Law 112–141, 126 Stat. 405. 

The NCCDB also accepts complaints 

from interested parties regarding third 

party intermediaries (brokers and freight 

forwarders) and their associated 

financial responsibility instruments. 

Title: National Consumer Complaint 

Database. 

OMB Control Number: 2126–0067. 

Type of Request: Information 

collection request renewal. 

Respondents: Consumers, Drivers, 

and Other Participants in the Motor 

Carrier Industry. 

Estimated Number of Respondents: 

18,546 respondents. 

Estimated Time per Response: 15 

minutes. 

Expiration Date: February 28, 2022. 

Frequency of Response: On occasion. 

Estimated Total Annual Burden: 

4,638 hours [18,546 respondents × 1 

response per respondent × 15 minutes 

per response = 4,638]. Note that 

estimates may not match exactly due to 

rounding. 

Public Comments Invited: You are 

asked to comment on any aspect of this 

information collection, including: (1) 

Whether the proposed collection is 

necessary for the agency to perform its 

mission; (2) the accuracy of the 

estimated burden; (3) ways for the 

FMCSA to enhance the quality, 

usefulness, and clarity of the collected 

information; and (4) ways that the 

burden could be minimized without 

reducing the quality of the collected 

information. The agency will summarize 

or include your comments in the request 

for OMB’s clearance of this information 

collection. 

Issued under the authority of 49 CFR 1.87. 

Thomas P. Keane, 

Associate Administrator, Office of Research 

and Registration. 

[FR Doc. 2021–19079 Filed 9–2–21; 8:45 am] 

BILLING CODE 4910–EX–P 

DEPARTMENT OF TRANSPORTATION 

Federal Motor Carrier Safety 

Administration 

[Docket No. FMCSA–2021–0081] 

Agency Information Collection 

Activities; Revision of an Approved 

Information Collection Request: 

Commercial Driver Licensing and Test 

Standards 

AGENCY: Federal Motor Carrier Safety 

Administration (FMCSA), 

Transportation (DOT). 

ACTION: Notice and request for 

comments. 

SUMMARY: In accordance with the 

Paperwork Reduction Act of 1995, 

FMCSA announces its plan to submit 

the Information Collection Request (ICR) 

described below to the Office of 

Management and Budget for its review 

and approval and invites public 

comment. The FMCSA requests 

approval to revise and renew an ICR 

titled, ‘‘Commercial Driver Licensing 

and Test Standards,’’ due to an increase 

in the number of commercial driver’s 

license records. This ICR is needed to 

ensure that drivers, motor carriers and 

the States are complying with 

notification and recordkeeping 

requirements for information related to 

testing, licensing, violations, 

convictions, and disqualifications and 

that the information is accurate, 

complete, transmitted, and recorded 

within certain time periods as required 

by the Commercial Motor Vehicle Safety 

Act of 1986 (CMVSA), as amended. 

DATES: We must receive your comments 

on or before November 2, 2021. 

ADDRESSES: You may submit comments 

identified by Federal Docket 

Management System (FDMS) Docket 

Number FMCSA–2021–0081 using any 

of the following methods: 

• Federal eRulemaking Portal: http:// 

www.regulations.gov. Follow the online 

instructions for submitting comments. 

• Fax: 202–493–2251. 

• Mail: Docket Operations; U.S. 

Department of Transportation, 1200 

New Jersey Avenue SE, West Building, 

Ground Floor, Room W12–140, 

Washington, DC 20590–0001. 

• Hand Delivery or Courier: West 

Building, Ground Floor, Room 12–140, 

1200 New Jersey Avenue SE, 

Washington, DC, between 9:00 a.m. and 

5:00 p.m., e.t., Monday through Friday, 

except Federal holidays. 

Instructions: All submissions must 

include the Agency name and docket 

number. For detailed instructions on 

submitting comments, see the Public 

Participation heading below. Note that 

all comments received will be posted 

without change to http:// 

www.regulations.gov, including any 

personal information provided. Please 

see the Privacy Act heading below. 

Docket: For access to the docket to 

read background documents or 

comments received, go to http://

www.regulations.gov and follow the 

online instructions for accessing the 

dockets, or go to the street address listed 

above. 

Privacy Act: Anyone is able to search 

the electronic form of all comments 

received into any of our dockets by the 

name of the individual submitting the 

comment (or signing the comment, if 

submitted on behalf of an association, 

business, labor union, etc.). You may 

review DOT’s complete Privacy Act 

Statement for the Federal Docket 

Management System published in the 

Federal Register on January 17, 2008 

(73 FR 3316), or you may visit http://

edocket.access.gpo.gov/2008/pdfE8- 

794.pdf. 

Public Participation: The Federal 

eRulemaking Portal is available 24 

hours each day, 365 days each year. You 

can obtain electronic submission and 

retrieval help and guidelines under the 

‘‘help’’ section of the Federal 

eRulemaking Portal website. If you want 

us to notify you that we received your 

comments, please include a selfaddressed, stamped envelope or 

postcard, or print the acknowledgement 


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