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Scott F. Kocher, OSB #015088

scott@forumlawgroup.com

FORUM LAW GROUP LLC

811 SW Naito Parkway, Suite 420

Portland, Oregon 97204

Tel: 503.445.2102

Fax: 503.445.2120

Rafey S. Balabanian (Admitted pro hac vice)

rbalabanian@edelson.com

Benjamin H. Richman (Admitted pro hac vice)

brichman@edelson.com

Eve-Lynn Rapp (Admitted pro hac vice)

erapp@edelson.com

EDELSON PC

350 North LaSalle Street, Suite 1300 

Chicago, Illinois 60654

Tel: 312.589.6370

Fax: 312.589.6378

Attorneys for Plaintiff (additional attorneys listed on signature page)

UNITED STATES DISTRICT COURT

DISTRICT OF OREGON

PORTLAND DIVISION

CLASS ACTION COMPLAINT AND DEMAND FOR JURY TRIAL

LORI WAKEFIELD, individually and on 

behalf of all others similarly situated,

Plaintiff,

v.

VISALUS, INC., a Nevada corporation, 

Defendant.

Case No.: 3:15-cv-01857-BR

FIRST AMENDED CLASS ACTION 

ALLEGATION COMPLAINT 

Statutory Action under the Telephone 

Consumer Protection Act (“TCPA”) 

(47 U.S.C. § 227) and Oregon Unlawful 

Trade Practices Act (“UTPA”) (Oregon 

Rev. Stat. § 646)

DEMAND FOR JURY TRIAL

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Plaintiff Lori Wakefield (“Wakefield”) brings this First Amended Class Action 

Allegation Complaint and Demand for Jury Trial (“Complaint”) against Defendant ViSalus, Inc., 

(“ViSalus”) to stop its practice of making unsolicited telephone calls to consumers nationwide, 

including its unlawful placing of automated robocalls and its calling of telephone numbers listed 

on the National Do Not Call Registry, and to obtain redress for all persons injured by its conduct. 

Plaintiff, for her Complaint, alleges as follows upon personal knowledge as to herself and her

own acts and experiences, and, as to all other matters, upon information and belief, including 

investigation conducted by her attorneys.

NATURE OF THE ACTION

1. Defendant ViSalus is a multi-level marketing company that distributes a soy 

protein and sucralose weight-loss concoction, known as “the shake mix that tastes like a cake 

mix,” through a legion of highly motivated sales persons (“Representatives”).

2. To motivate its Representatives, ViSalus touts various long-shot opportunities,

ranging from potential memberships in its “Bimmer Club” to million-dollar ambassador checks, 

as being available to those who can move the most product. Because these long-shots are so 

enticing in theory, and yet so rarely paid in practice, ViSalus is able to cheaply and heavily 

incentivize individuals to aggressively sell products on its behalf. Hopes of landing these longshot opportunities keep Representatives actively and aggressively selling even while most never 

end up earning minimum wage. 

3. Unfortunately for consumers, Defendant’s aggressive attempts to sell products

involve an unlawful telemarketing campaign through which it makes, or has its Representatives 

(acting as its agents) make on its behalf and with its knowledge, robocalls and unsolicited 

telemarketing calls to telephone numbers listed on the National Do Not Call Registry.

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4. Defendant and/or its agents failed to obtain prior express written consent from 

consumers to make such telephone calls and therefore have violated the Telephone Consumer 

Protection Act, 47 U.S.C. § 227 (the “TCPA”), and the Oregon Unlawful Trade Practices Act, 

Oregon Rev. Stat. § 646 (the “UTPA”).

5. Both the TCPA and UTPA protect consumers from unsolicited and repeated 

telephone calls exactly like those alleged in this case. Defendant and/or its agents made these 

calls despite the fact that neither Plaintiff nor the other members of the putative Classes (defined 

below) provided Defendant with prior express written consent to receive such calls. In many 

instances, Defendant also continued to call Plaintiff and the Class members after receiving 

requests that they stop. By making the phone calls at issue in this Complaint, Defendant caused 

Plaintiff and the other members of the Classes actual harm, including the aggravation and 

nuisance that necessarily accompanies the receipt of unsolicited phone calls and the monies paid 

to their telephone carriers for the receipt of such calls.

6. In response to Defendant’s unlawful conduct, Plaintiff filed the instant lawsuit 

seeking an injunction requiring Defendant to cease all unsolicited calling activities as well as an 

award of statutory damages to the members of the Classes as provided under the TCPA and 

UTPA, together with costs and reasonable attorneys’ fees.

PARTIES

7. Plaintiff Lori Wakefield is a natural person, a resident of Clackamas County, 

Oregon, and a citizen of the State of Oregon.

8. Defendant ViSalus, Inc., is a corporation existing under the laws of the State of 

Nevada with its principal place of business located at 340 East Big Beaver Road, Troy, 

Michigan, 48083. Defendant ViSalus conducts business throughout this District, the State of 

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Oregon, and the United States. 

JURISDICTION AND VENUE

9. This Court has subject matter jurisdiction under 28 U.S.C. § 1331, as the action 

arises under the TCPA, which is a federal statute. This Court has personal jurisdiction over 

Defendant because it is registered to conduct business in this District, it conducts significant 

amounts of business transactions within this District, and the wrongful conduct giving rise to this 

case occurred in, was directed to, and/or emanated from this District.

10. Venue is proper in this District under 28 U.S.C. § 1391(b) because Defendant 

conducts significant amounts of business transactions within this District and because the 

wrongful conduct giving rise to this case occurred in, was directed to, and/or emanated from this 

District. Venue is additionally proper because Plaintiff resides in this District.

COMMON FACTUAL ALLEGATIONS

11. Defendant ViSalus sells, among other things, weight loss shakes and body 

transformation kits. To increase sales, Defendant uses a multi-level marketing structure, whereby 

members of its sales force are compensated for selling its products.

12. Representatives are paid directly by ViSalus to carry out its sales, and in that 

capacity, act as its employees. Alternatively, Representatives are direct agents of ViSalus who 

are acting with actual and/or apparent authority in their capacity as Defendant’s agents by (1)

selling Defendant’s products and services, (2) using Defendant’s brand name, and (3) expressly 

indicating that they are employed by Defendant. 

13. ViSalus trains its Representatives on how to sell its products, and distributes

manuals and other training materials and programs to provide its Representatives guidelines for 

marketing and distributing its products. ViSalus further monitors and reviews the compliance of 

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its Representatives with its policies and procedures as well the laws and regulations applicable to 

its business. ViSalus is aware of its Representatives’ conduct, directly assists them in that 

conduct, and ratifies such conduct through its approval of and payment for their actions. 

14. Unfortunately for consumers, Defendant ViSalus, on its own and/or through its 

Representatives, has turned to a tried and true, albeit unlawful, method of reaching new 

customers: unsolicited telemarketing.

15. Specifically, Defendant and/or its Representatives place thousands of outbound 

telemarketing calls each day to consumers nationwide. Many of these calls are placed to numbers 

that are listed on the National Do Not Call Registry. Others, known as robocalls, feature 

prerecorded messages.

16. These calls are made for the express purpose of soliciting the call recipients to 

purchase ViSalus products and/or to become ViSalus Representatives.

17. Not surprisingly, consumers have repeatedly spoken out against Defendant’s 

pervasive and widespread telemarketing practices:1

• “I’ve been getting 3 to 4 calls a day from this number. My phone number is on 

the DO NOT CALL LIST. I would love for them to stop calling me.”

• “They need to check these numbers to the Do Not Call List!”

• “Got a call from them today and left a message. Am on the do not call list and 

am filing a complaint against this number.”

• “Body By Vi. Keeps calling at least 3-5 times a week. . . . Stop calling my 

number don’t want your product!”

• “I got the same phone number to me at 2 am. . . .”

• “I received a call from this number and it was a Visalus robocall trying to hawk 

one of their products. . . .”

 1 See, e.g., 800notes.com, http://800notes.com/Phone.aspx/ (last visited February 5, 2016) 

(querying ViSalus numbers 855-867-0328; 877-847-2587; 248-524-9150); WhoCallsMe.com, 

http://whocallsme.com/Phone-Number.aspx (last visited January 29, 2016, 2015) (querying 

ViSalus number 877-847-2587).

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• “This is the second time this guy has called. He sounds like he’s yelling into a 

speaker phone really excited about some deal. Total scam is what it sounds like. 

I don’t know how my cell phone number got out to these people. I would just 

like it to stop. . . .”

18. Neither Plaintiff nor the other members of the proposed Classes ever provided 

Defendant and/or its agents with express written consent to receive the telephone calls at issue in 

this Complaint. Defendant does not have any record of express written consent to place robocalls 

or telemarketing calls to Plaintiff or the members of the proposed Classes. 

FACTS SPECIFIC TO PLAINTIFF WAKEFIELD

19. On February 15, 2008, Plaintiff Wakefield registered her landline telephone 

number with the National Do Not Call Registry for the express purpose of avoiding unwanted 

telemarketing calls. 

20. In February of 2013, Plaintiff briefly signed up to be a ViSalus affiliate, but was 

not happy with the company or its products and cancelled within a month. After she cancelled, 

ViSalus repeatedly called her to solicit her return, but she told it to never contact her again and to 

stop calling her number.

21. Nonetheless, two years later, Plaintiff began receiving several new unwanted 

telemarketing calls from ViSalus (or its agents) that were directed to her do-not-call registered 

landline number. On April 8, 2015, for example, she received a telemarketing call promoting 

ViSalus. The next day, she received another telephone call promoting ViSalus, where she 

instructed the telemarketer to stop calling her and to make sure she was on the internal do-notcall list. 

22. On April 15, 2015, Plaintiff received a robocall from ViSalus or its agent, 

indicating that it was “an important call.” Plaintiff attempted to connect to a live operator to 

repeat her do-not-call request, but the automated calling system did not work correctly and the 

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call dropped. 

23. On April 28, 2015, Plaintiff received yet another call promoting ViSalus, offering 

her “50% off” ViSalus products. Again, Plaintiff ended the call.

24. Plaintiff did not provide Defendant or its agents with express written consent to 

receive these telemarking calls or robocalls. 

25. Plaintiff had no existing business relationship with Defendant or its agents at the 

time of the aforementioned calls and had not entered into any business transactions with 

Defendant or its agents during the 18 months preceding such calls. 

26. As a result of Defendant’s intrusive calls, Plaintiff suffered harm and an invasion 

of her privacy.

27. Defendant was and is aware that the above-described telephone calls were being

made either by it directly, or made on its behalf, and that the telephone calls were being made to 

consumers who had not consented to receive them.

CLASS ALLEGATIONS

28. Class Definitions: Plaintiff brings this action pursuant to Federal Rule of Civil 

Procedure 23(b)(2) and Rule 23(b)(3) on behalf of herself and three Classes of similarly situated 

individuals, defined as follows:

Do Not Call Class: All individuals in the United States who received more than one 

telephone call made by or on behalf of ViSalus within a 12-month period: (1) promoting 

ViSalus’s products or services; (2) at a telephone number that had been registered with 

the National Do Not Call Registry for at least 30 days at the time of each call; (3) where 

such individual had not entered into any purchase or transaction with ViSalus within the 

18 months immediately preceding such calls; and (4) where neither ViSalus nor its agents

had any current record of express written consent to place such calls at the times such 

calls were made.

Robocall Class: All individuals in the United States who received a telephone call made 

by or on behalf of ViSalus: (1) promoting ViSalus’s products or services; (2) where such 

call featured an artificial or prerecorded voice; and (3) where neither ViSalus nor its 

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agents had any current record of prior express written consent to place such call at the 

time such call was made.

Oregon Stop Calling Class: All residents of the State of Oregon who (1) received a 

telephone call made by or on behalf of ViSalus; (2) promoting ViSalus’s products or 

services; (3) where ViSalus or its agents had a “stop calling” request on record for the 

telephone number called at the time such call was made.

The following people are excluded from the Classes: (1) any Judge or Magistrate 

presiding over this action and members of their families; (2) Defendant, Defendant’s 

subsidiaries, parents, successors, predecessors, and any entity in which the Defendant or its 

parents have a controlling interest and its current or former employees, officers and directors; (3) 

persons who properly execute and file a timely request for exclusion from the Classes; (4) 

persons whose claims in this matter have been finally adjudicated on the merits or otherwise 

released; (5) Plaintiff’s counsel and Defendant’s counsel; and (6) the legal representatives, 

successors, and assigns of any such excluded persons.

Fed. R. Civ. P. 23(a) Prerequisites

29. Numerosity: The exact sizes of the Classes are unknown and not available to 

Plaintiff at this time, but it is clear that individual joinder is impracticable. On information and 

belief, Defendant has made telephone calls to thousands of consumers who fall into each of the 

Classes. Members of the Classes can be identified through Defendant’s records.

30. Commonality: There are many questions of law and fact common to the claims 

of Plaintiff and the Classes, including those concerning the overarching legality of the common 

conduct featured by Defendant’s uniform telemarketing campaign. Such common questions 

predominate over any questions that may affect individual members of the Classes. 

31. Typicality: Plaintiff’s claims are typical of the claims of other members of the 

Classes, in that Plaintiff and the members of the Classes sustained damages arising out of 

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Defendant’s uniform wrongful telemarketing conduct toward Plaintiff and each of the Classes.

As a result of this uniform misconduct, Plaintiff and the other members of the Classes suffered 

the same injuries (in the form of the violations of their statutory rights under the TCPA) and are 

entitled to identical calculations of statutory damages (per call).

32. Adequacy: Plaintiff will fairly and adequately represent and protect the interests 

of the Classes, and has retained counsel competent and experienced in complex class actions. 

Plaintiff has no interest antagonistic to those of the Classes, and Defendant has no defenses 

unique to Plaintiff.

Fed. R. Civ. P. 23(b)(2), (3) Provisions

33. Policies Generally Applicable to the Classes: This class action is appropriate for 

certification because Defendant has acted or refused to act on grounds generally applicable to the 

Classes as a whole, thereby requiring the Court’s imposition of uniform relief to ensure 

compatible standards of conduct toward the members of each of the Classes, and making final 

injunctive relief appropriate with respect to each of the Classes as a whole. Defendant’s practices 

challenged herein apply to and affect the members of each of the Classes uniformly, and 

Plaintiff’s challenge of those practices hinges on Defendant’s conduct with respect to each of the

Classes as a whole, not on facts or law applicable only to Plaintiff.

34. Questions of law or fact common to the class predominate over any questions 

affecting only individual members because the claims of Plaintiff and the other members of the 

Classes all arise from Defendant’s uniform campaign of making unauthorized calls to their 

telephones. The main questions to be answered, such as the overarching legality of Defendant’s 

telemarketing campaign, are common to all the individuals subject to such campaign. Moreover, 

the answers to such common questions are necessarily resolvable through common proof, 

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primarily from information to be found within Defendant’s own records. 

35. Superiority: This case is also appropriate for class certification because class 

proceedings are superior to all other available methods for the fair and efficient adjudication of 

this controversy, and because joinder of all parties is impracticable. The damages suffered by the 

individual members of the Classes will likely be relatively small, especially given the burden and 

expense of individual prosecution of the complex litigation necessitated by Defendant’s actions. 

Thus, it would be virtually impossible for the individual members of the Classes to obtain 

effective relief from Defendant’s misconduct, and class members do not have substantial interest 

in individually controlling the prosecution of separate actions. Even if members of the Classes

could sustain such individual litigation, it would still not be preferable to a class action, because 

individual litigation would increase the delay and expense to all parties due to the complex legal 

and factual controversies presented in this Complaint. Plaintiff’s counsel is unaware of other

litigation concerning the controversy. It is desirable to concentrate litigation of the claims in this 

forum for judicial economy and consistency. A class action presents far fewer management

difficulties and provides the benefits of single adjudication, economy of scale, and 

comprehensive supervision by a single court. Furthermore, the common questions of law and 

fact in this case can be readily answered with common proof, often from Defendant’s own 

records. Economies of time, effort, and expense will be fostered and uniformity of decisions 

ensured. 

Basis on Which Plaintiff Claims to Be an Adequate Representative of the Classes

36. Plaintiff has the same interests as the members of the proposed Classes. 

Defendant made telemarketing calls to Plaintiff and each member of the putative Classes—using 

prerecorded voices when calling the members of the Robocall Class, and calling multiple times 

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for the members of the Do Not Call Class—without first obtaining prior express written consent 

to do so, all in violation of the TCPA. Consequently, like the other members of the Classes, 

Plaintiff’s interests lie in ensuring that Defendant’s unlawful conduct does not continue in the 

future and that she and the other members of the Classes recover the statutory damages and

injunctive relief to which they are entitled. She capable and motivated to resolve the present 

dispute. Further, she has no interests antagonistic to those of the Classes.

Questions of Law and Fact Alleged to be Common to the Classes

37. Common questions for the Classes include, but are not necessarily limited to the 

following:

Do Not Call Class:

(a) Whether Defendant’s conduct violated the TCPA;

(b) Whether Defendant and/or its agents made more than one telephone call 

within a 12-month period to consumers whose telephone numbers were registered 

with the National Do Not Call Registry (for at least thirty days, at the time of each 

call); 

(c) Whether Defendant and/or its agents systematically made such telephone 

calls to consumers who did not previously provide Defendant or its agents with 

prior express consent to receive such calls; and

(d) Whether Plaintiff and members of the Do Not Call Class are entitled to 

treble damages based on the willfulness of Defendant’s conduct.

Robocall Class:

(a) Whether Defendant’s conduct violated the TCPA; 

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(b) Whether Defendant and/or its agents systematically made telephone calls 

to consumers who did not previously provide Defendant or its agents with prior 

express consent to receive such telephone calls; 

(c) Whether Defendant’s telephone calls featured an artificial or prerecorded 

voice; and

(d) Whether Plaintiff and the members of the Robocall Class are entitled to 

treble damages based on the willfulness of Defendant’s conduct.

Oregon Stop Calling Class:

(a) Whether Defendant’s conduct violated the UTPA;

(b) Whether Defendant and/or its agents made one or more calls to telephone 

numbers despite having prior records of “stop calling” requests at such numbers;

(c) Whether Defendant and/or its agents made such calls to promote its goods 

or services; and

(d) Whether Plaintiff and members of the Oregon Stop Calling Class are 

entitled to statutory damages as well as punitive damages based on the willfulness 

of Defendant’s conduct.

FIRST CAUSE OF ACTION

Violation of 47 U.S.C. § 227

(On Behalf of Plaintiff and the Do Not Call Class)

38. Plaintiff incorporates the foregoing allegations as if fully set forth herein.

39. 47 U.S.C. § 227(c)(5) provides that any “person who has received more than one 

telephone call within any 12-month period by or on behalf of the same entity in violation of the 

regulations prescribed under this subsection may” bring a private action based on a violation of 

said regulations, which were promulgated to protect telephone subscribers’ privacy rights to

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avoid receiving telephone solicitations to which they object.

40. The TCPA’s implementing regulation—47 C.F.R. § 64.1200(c)—provides that 

“[n]o person or entity shall initiate any telephone solicitation” to “[a] residential telephone 

subscriber who has registered his or his telephone number on the national do-not-call registry of 

persons who do not wish to receive telephone solicitations that is maintained by the Federal 

Government.” See 47 C.F.R. § 64.1200(c).

41. 47 C.F.R. § 64.1200(e) provides that 47 C.F.R. §§ 64.1200(c) and (d) “are 

applicable to any person or entity making telephone solicitations or telemarketing calls to 

wireless telephone numbers to the extent described in the Commission’s Report and Order, CG 

Docket No. 02-278, FCC 03-153, ‘Rules and Regulations Implementing the Telephone 

Consumer Protection Act of 1991,’” and the Commission’s Report and Order, in turn, provides 

as follows:

The Commission’s rules provide that companies making telephone solicitations 

to residential telephone subscribers must comply with time of day restrictions 

and must institute procedures for maintaining do-not-call lists. For the reasons 

described above, we conclude that these rules apply to calls made to wireless 

telephone numbers. We believe that wireless subscribers should be afforded the 

same protections as wireline subscribers.

42. 47 C.F.R. § 64.1200(d) further provides that “[n]o person or entity shall initiate 

any call for telemarketing purposes to a residential telephone subscriber unless such person or 

entity has instituted procedures for maintaining a list of persons who request not to receive 

telemarketing calls made by or on behalf of that person or entity. The procedures instituted must 

meet the following minimum standards:

(1) Written policy. Persons or entities making calls for telemarketing purposes 

must have a written policy, available upon demand, for maintaining a do-notcall list.

(2) Training of personnel engaged in telemarketing. Personnel engaged in any 

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aspect of telemarketing must be informed and trained in the existence and use of 

the do-not-call list.

(3) Recording, disclosure of do-not-call requests. If a person or entity making a 

call for telemarketing purposes (or on whose behalf such a call is made) 

receives a request from a residential telephone subscriber not to receive calls 

from that person or entity, the person or entity must record the request and place 

the subscriber’s name, if provided, and telephone number on the do-not-call list 

at the time the request is made. Persons or entities making calls for 

telemarketing purposes (or on whose behalf such calls are made) must honor a 

residential subscriber’s do-not-call request within a reasonable time from the 

date such request is made. This period may not exceed thirty days from the date 

of such request . . . . 

(4) Identification of sellers and telemarketers. A person or entity making a call 

for telemarketing purposes must provide the called party with the name of the 

individual caller, the name of the person or entity on whose behalf the call is 

being made, and a telephone number or address at which the person or entity 

may be contacted. The telephone number provided may not be a 900 number or 

any other number for which charges exceed local or long distance transmission 

charges.

(5) Affiliated persons or entities. In the absence of a specific request by the 

subscriber to the contrary, a residential subscriber’s do-not-call request shall 

apply to the particular business entity making the call (or on whose behalf a call 

is made), and will not apply to affiliated entities unless the consumer reasonably 

would expect them to be included given the identification of the caller and the 

product being advertised.

(6) Maintenance of do-not-call lists. A person or entity making calls for 

telemarketing purposes must maintain a record of a consumer’s request not to 

receive further telemarketing calls. A do-not-call request must be honored for 5

years from the time the request is made.”

43. Defendant and/or its agents made more than one unsolicited telemarketing call to 

Plaintiff and members of the Do Not Call Class within a 12-month period without having prior 

express written consent to place such calls. Each such call was directed to a telephone number 

that had been registered with the National Do Not Call Registry for at least 30 days. Plaintiff and 

members of the Do Not Call Class did not provide consent to receive such telemarketing calls 

from Defendant or its agents and/or neither Defendant nor its agents have any record of consent 

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to place such telemarketing calls to Plaintiff or the members of the Do Not Call Class. 

44. Defendant violated 47 C.F.R. §§ 64.1200(d) and (e) by causing calls to be 

initiated for telemarketing purposes to residential and wireless telephone subscribers, such as 

Plaintiff and the Do Not Call Class, without instituting procedures that comply with the 

regulatory minimum standards for maintaining a list of persons who request not to receive 

telemarketing calls.

45. Defendant violated 47 U.S.C. § 227(c)(5) because Plaintiff and the members of 

the Do Not Call Class received more than one telephone call in a 12-month period made by or on 

behalf of Defendant in violation of 47 C.F.R. § 64.1200, as described above. As a result of 

Defendant’s conduct as alleged herein, Plaintiff and the members of the Do Not Call Class 

suffered actual damages and, under section 47 U.S.C. § 227(c), are each entitled to, inter alia, 

receive at least $500 in damages for each such violation of 47 C.F.R. § 64.1200.

46. To the extent Defendant’s misconduct is determined to be willful and knowing, 

the Court should, pursuant to 47 U.S.C. § 227(c)(5), treble the amount of statutory damages 

recoverable by Plaintiff and the members of the Do Not Call Class.

SECOND CAUSE OF ACTION

Violation of 47 U.S.C. § 227

(On behalf of Plaintiff and the Robocall Class)

47. Plaintiff incorporates the foregoing allegations as if fully set forth herein.

48. Defendant and/or its agents made unsolicited and unwanted telemarketing calls to 

telephone numbers belonging to Plaintiff and the other members of the Robocall Class—without 

their prior express consent—in an effort to sell Defendant’s goods and services. 

49. These calls featured artificial or prerecorded voices. 

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50. By having unsolicited telephone calls made to Plaintiff’s and the Robocall Class 

members’ telephones without prior express written consent, and by using artificial or 

prerecorded voices when placing such calls, Defendant violated 47 U.S.C. § 227(b)(1)(A)(iii).

51. As a result of Defendant’s unlawful conduct, Plaintiff and the members of the 

Robocall Class suffered actual damages and, under 47 U.S.C. § 227(b)(3)(B), are each entitled 

to, inter alia, a minimum of $500 in damages for each such violation of the TCPA.

52. To the extent Defendant’s misconduct is determined to be willful and knowing, 

the Court should, pursuant to 47 U.S.C. § 227(b)(3), treble the amount of statutory damages 

recoverable by Plaintiff and the other members of the Robocall Class.

THIRD CAUSE OF ACTION

Violation of Oregon Rev. Stat. § 646

(On behalf of Plaintiff and the Oregon Stop Calling Class)

53. Plaintiff incorporates the foregoing allegations as if fully set forth herein.

54. Plaintiff is a “person” as defined by Or. Rev. Stat. § 646.605(4) who is a 

telephone customer of a telecommunications company and thus a telephone “party” as defined 

by Or. Rev. Stat. § 646.565(2). 

55. Defendant’s products and services are “goods” as defined by Or. Rev. Stat § 

646.605(6) because they are primarily for personal, family, or household purposes. 

56. At all material times, Defendant was engaged in “trade” and “commerce” as 

defined by Or. Rev. Stat. § 646.605 because they were and continue to be in the business of 

selling goods and services to persons in the State of Oregon. 

57. In the course of their business, Defendant engaged in “Unlawful” acts as defined 

in Or. Rev. Stat. § 646.608. 

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58. Specifically, Defendant and/or its agents knowingly and willfully continued to 

call Plaintiff and the members of the Oregon Stop Calling Class after receiving requests to stop, 

all in order to solicit unwanted goods and services. 

59. Accordingly, Defendant knowingly and willfully violated Or. Rev. Stat. Ann. § 

646.563, which states that “[a] person engages in an unlawful practice if, during a telephone 

solicitation, the called party states a desire not to be called again and the person making the 

telephone solicitation makes a subsequent telephone solicitation of the called party at that 

number,” and thus committed per se unlawful acts pursuant to Or. Rev. Stat. Ann. § 646.608(jj).

60. At all relevant times, Defendant acted knowingly or in reckless disregard of the 

requirements of Or. Rev. Stat. § 646 et seq. by calling Plaintiff and members of the Oregon Stop 

Calling Class after receiving requests to stop. 

61. As a result of Defendant’s unlawful trade practices, Plaintiff and the members of 

the Class have suffered an ascertainable losses, in the measureable amounts of time lost to 

answer Defendant’s calls, the wear and tear imposed on their telephone equipment, the 

diminished utility of their paid-for telephone service plans, and any monies they paid and lost to 

receive Defendant’s unwanted and unlawful telephone calls.

62. Plaintiff, on behalf of herself and the Class, seeks an order: (i) permanently 

enjoining Defendant from engaging in the unlawful conduct described herein; (ii) compelling 

Defendant to cease all unlawful telephone calling activities, (iii) requiring Defendant to pay 

statutory damages, punitive damages, and reasonable costs and attorneys’ fees; and (iv) further 

relief to be specified at trial and as otherwise available under Or. Rev. Stat. § 646.638. 

PRAYER FOR RELIEF

WHEREFORE, Plaintiff Lori Wakefield, individually and on behalf of the Classes, 

Case 3:15-cv-01857-SI Document 36 Filed 02/05/16 Page 17 of 20
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PLAINTIFF’S FIRST AMENDED CLASS ACTION ALLEGATION COMPLAINT 

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prays for the following relief:

1. An order certifying the Classes as defined above, appointing Plaintiff Lori

Wakefield as the Class Representative for each of the Classes, and appointing her counsel as 

Class Counsel for the Classes;

2. An award of actual, statutory, and punitive damages;

3. A declaratory judgment that Defendant’s telephone calling practices failed to 

comply with National Do Not Call Rules and that Defendant’s telephone calls featured 

prerecorded or artificial voices;

4. An injunction requiring Defendant to cease all unlawful calling activities, and 

otherwise protecting the interests of the Classes;

5. An order requiring Defendant to disgorge any ill-gotten funds acquired as a result 

of its unlawful telephone calling practices;

6. An award of reasonable attorneys’ fees and costs; and

7. Such other and further relief that the Court deems reasonable and just.

JURY DEMAND

Plaintiff requests a trial by jury of all claims that can be so tried.

Respectfully submitted,

LORI WAKEFIELD, individually and on behalf 

of all others similarly situated,

Dated: February 5, 2016 By: /s/ Eve-Lynn J. Rapp 

 One of Plaintiff’s Attorneys

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PLAINTIFF’S FIRST AMENDED CLASS ACTION ALLEGATION COMPLAINT 

_

Scott F. Kocher, OSB #015088

scott@forumlawgroup.com

FORUM LAW GROUP LLC

811 SW Naito Parkway, Suite 420

Portland, Oregon 97204

Tel: 503.445.2102

Fax: 503.445.2120

Rafey S. Balabanian, ILB #6285687 * 

rbalabanian@edelson.com

Benjamin H. Richman, ILB #6300668* 

brichman@edelson.com

Eve-Lynn Rapp, ILB #6300632* 

erapp@edelson.com

EDELSON PC

350 North LaSalle Street, Suite 1300 

Chicago, Illinois 60654

Tel: 312.589.6370

Fax: 312.589.6378

Stefan Coleman, NY #4734091*

law@stefancoleman.com

LAW OFFICES OF STEFAN COLEMAN, LLC

1309 Jericho Tpke, 2nd Floor

New Hyde Park, New York 11040

Tel: 877.333.9427

Fax: 888.498.8946

Case 3:15-cv-01857-SI Document 36 Filed 02/05/16 Page 19 of 20
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PLAINTIFF’S FIRST AMENDED CLASS ACTION ALLEGATION COMPLAINT 

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CERTIFICATE OF SERVICE

I hereby certify that I served the foregoing First Amended Class Action Allegation 

Complaint on all counsel of record by the following indicated method or methods on the date set 

forth below:

ý CM/ECF system transmission.

 ̈ E-mail. As required by Local Rule 5.2, any interrogatories, requests for 

production, or requests for admission were e-mailed in Word or 

WordPerfect format, not in PDF, unless otherwise agreed to by the parties.

 ̈ Facsimile communication device.

 ̈ First-class mail, postage prepaid.

 ̈ Hand-delivery.

 ̈ Overnight courier, delivery prepaid.

DATED this 5th day of February, 2016.

/s/ Eve-Lynn J. Rapp

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