[Federal Register Volume 86, Number 156 (Tuesday, August 17, 2021)]
[Notices]
[Pages 46090-46095]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-17528]


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DEPARTMENT OF VETERANS AFFAIRS


Privacy Act of 1974; System of Records

AGENCY: Veterans Health Administration, Department of Veterans Affairs 
(VA).

ACTION: Notice of a modified system of records.

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SUMMARY: As required by the Privacy Act of 1974, notice is hereby given 
that the Department of Veterans Affairs (VA) is modifying the system of 
records entitled ``Enrollment and Eligibility Records-VA'' (147VA10NF1) 
as set forth in the Federal Register. This system of records notice is 
removing all elements of the Program of Comprehensive Assistance for 
Family Caregivers and the Program of General Caregiver Support Services 
established by the Caregivers and Veterans Omnibus Health Services Act 
of 2010, signed into law on May 5, 2010. Information pertaining to 
caregivers is now located within a new system of records entitled, 
``Caregiver Support Program-Caregiver Record Management Application 
(CARMA)-VA'' (197VA10). VA is amending the system by revising the 
System Number; System Location; Categories of Individuals Covered by 
the System; System Manager; Record Source Categories; Routine Uses of 
Records Maintained in the System; Policies and Practices for 
Retrievability of Records; Policies and Practices for Retention and 
Disposal of Records; and Physical, Procedural, and Administrative 
Safeguards. VA is republishing the system notice in its entirety.

DATES: Comments on this modified system of records must be received no 
later than 30 days after date of publication in the Federal Register. 
If no public comment is received during the period allowed for comment 
or unless otherwise published in the Federal Register by VA, the 
modified system of records will become effective

[[Page 46091]]

a minimum of 30 days after date of publication in the Federal Register. 
If VA receives public comments, VA shall review the comments to 
determine whether any changes to the notice are necessary.

ADDRESSES: Comments may be submitted through www.Regulations.gov or 
mailed to VA Privacy Service, 810 Vermont Avenue NW, (005R1A), 
Washington, DC 20420. Comments should indicate that they are submitted 
in response to ``Enrollment and Eligibility Records-VA (147VA10NF1)''. 
Comments received will be available at regulations.gov for public 
viewing, inspection or copies.

FOR FURTHER INFORMATION CONTACT: Stephania Griffin, Veterans Health 
Administration (VHA) Privacy Officer, Department of Veterans Affairs, 
810 Vermont Avenue NW, Washington, DC 20420; telephone (704) 245-2492 
(Note: not a toll-free number).

SUPPLEMENTARY INFORMATION: The System Number will be changed from 
147VA10NF1 to 147VA10 to reflect the current VHA organizational routing 
symbol.
    The System Location and Record Source Categories are being updated 
to change 24VA10P2 to 24VA10A7 and 79VA10P2 to 79VA10.
    Categories of Individuals Covered by the System is being amended to 
include non-Veteran, survivors, and VA Fourth Mission.
    The System Manager is being amended to replace Chief Business 
Officer, 1722 I Street, with Deputy Under Secretary for Health and 
Operations, VHA Member Services 810 Vermont Avenue NW, Washington, DC 
20420.
    The Routine Uses of Records Maintained in the System has been 
amended by modifying the language in Routine Use #6 which states that 
disclosure of the records to the Department of Justice (DoJ) is a use 
of the information contained in the records that is compatible with the 
purpose for which VA collected the records. VA may disclose records in 
this system of records in legal proceedings before a court or 
administrative body after determining that the disclosure of the 
records to the court or administrative body is a use of the information 
contained in the records that is compatible with the purpose for which 
VA collected the records. This routine use will now state that VA may 
disclose information to the Department of Justice (DoJ), or in a 
proceeding before a court, adjudicative body, or other administrative 
body before which VA is authorized to appear, when:
    (a) VA or any component thereof;
    (b) Any VA employee in his or her official capacity;
    (c) Any VA employee in his or her official capacity where DoJ has 
agreed to represent the employee; or
    (d) The United States, where VA determines that litigation is 
likely to affect the agency or any of its components,

is a party to such proceedings or has an interest in such proceedings, 
and VA determines that use of such records is relevant and necessary to 
the proceedings, provided, however, that in each case VA determines the 
disclosure is compatible with the purpose for which the records were 
collected. If the disclosure is in response to a subpoena, summons, 
investigative demand, or similar legal process, the request must meet 
the requirements for a qualifying law enforcement request under the 
Privacy Act, 5 U.S.C. 552a(b)(7), or an order from a court of competent 
jurisdiction under 552a(b)(11).
    Routine Use #7 is being amended to remove General Services 
Administration.
    Routine Use #13 has been amended by clarifying the language to 
state, ``VA may disclose any information or records to appropriate 
agencies, entities, and persons when (1) VA suspects or has confirmed 
that there has been a breach of the system of records; (2) VA has 
determined that as a result of the suspected or confirmed breach there 
is a risk to individuals, VA (including its information systems, 
programs, and operations), the Federal Government, or national 
security; and (3) the disclosure made to such agencies, entities, or 
persons reasonably necessary to assist in connection with VA efforts to 
respond to the suspected or confirmed breach or to prevent, minimize, 
or remedy such harm.''
    Routine Use #14 is being amended to include non-Veterans receiving 
VA medical care under VA's Fourth Mission.
    Routine Use #16 is being added to state, ``VA may disclose 
information from this system of records to another Federal agency or 
Federal entity, when VA determines that information from this system of 
records is reasonably necessary to assist the recipient agency or 
entity in (1) responding to a suspected or confirmed breach or (2) 
preventing, minimizing, or remedying the risk of harm to individuals, 
the recipient agency or entity (including its information systems, 
programs, and operations), the Federal Government, or national 
security, resulting from a suspected or confirmed breach.''
    Policies and Practices for Retrievability of Records is being 
amended to include Electronic Data Interchange Personal Identifier 
(EDIPI).
    Policies and Practices for Retention and Disposal of Records is 
being amended to remove HEC Records, Optical Disks or Other Electronic 
Medium will be temporarily deleted when all phases of the Veteran's 
appeal rights has ended (ten years after the income year for which the 
means test verification was conducted) (N1-15-98-3, item 2). All Ad-Hoc 
reports created as part of this system shall be managed per NARA 
approved GRS 3.2 Items 030, Ad-Hoc reports. This section will include 
sections 1250.1 and 1250.2 and 1250.3; 1250.1 destroy 7 years after the 
income year for which the means test verification was conducted, when 
all phases of Veteran's appeal rights have ended. If an appeal is 
filed, retain record until all phases of the appeal have ended; 1250.2, 
destroy 30 days after the data has been validated as being a true copy 
of the original data; and 1250.3, destroy when no longer needed.
    Physical, Procedural, and Administrative Safeguards (Access) is 
being amended to replace the HEC Legacy system with Administrative Data 
Repository. Item 2 will include that employees are required to have 
completed ``VA Privacy and Information Security Awareness and Rules of 
Behavior (VA 10176)'' training, and ``Privacy and HIPAA Focused 
Training (VA 10203)'' to request and be granted access to the 
Enrollment Systems. There is also a user agreement notification that 
all users must attest to.
    The Report of Intent to Amend a System of Records Notice and an 
advance copy of the system notice have been sent to the appropriate 
Congressional committees and to the Director of the Office of 
Management and Budget (OMB) as required by 5 U.S.C. 552a(r) (Privacy 
Act) and guidelines issued by OMB (65 FR 77677), December 12, 2000.

Signing Authority

    The Senior Agency Official for Privacy, or designee, approved this 
document and authorized the undersigned to sign and submit the document 
to the Office of the Federal Register for publication electronically as 
an official document of the Department of Veterans Affairs. Dominic A. 
Cussatt, Acting Assistant Secretary of Information and Technology and 
Chief Information Officer, approved this document on July 2, 2021 for 
publication.


[[Page 46092]]


    Dated: August 11, 2021.
Amy L. Rose,
Program Analyst, VA Privacy Service, Office of Information Security, 
Office of Information and Technology, Department of Veterans Affairs.

SYSTEM NAME AND NUMBER:
    Enrollment and Eligibility Records-VA (147VA10)

SECURITY CLASSIFICATION:
    Unclassified.

SYSTEM LOCATION:
    Records are maintained at the Health Eligibility Center (HEC) in 
Atlanta, Georgia; the Austin Information Technology Center (AITC) in 
Austin, Texas; at each VA health care facility as described in the VA 
system of records entitled ``Patient Medical Records-VA'' (24VA10A7); 
and at the Veteran Health Identification Card (VHIC) located at the 
AITC and 3M Cogent, Inc. Electronic and magnetic records are also 
stored at contracted facilities for storage and back-up purposes.

SYSTEM MANAGER(S):
    Official responsible for policies and procedures: Deputy Under 
Secretary for Health and Operations, VHA Member Services (10NF), VA 
Central Office, 810 Vermont NW, Washington, DC 20420. Official 
maintaining the system: Director, Health Eligibility Center, 2957 
Clairmont Road, Atlanta, GA 30329.

AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
    Title 28, United States Code, title 38, U.S.C., sections 501(a), 
1705, 1710, 1722, and 5317.

PURPOSE(S) OF THE SYSTEM:
    Information in this system of records is used to establish and 
maintain applicants' records necessary to support the delivery of 
health care benefits; establish applicants' eligibility for VA health 
care benefits; operate an annual enrollment system; provide eligible 
Veterans with an identification card; collect from an applicant's 
health insurance provider for care of their nonservice--connected 
conditions; provide educational materials related to VA health care 
benefits, respond to Veteran and non-Veteran inquiries related to VA 
health care benefits, and compile management reports.

CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
    The records contain information on individuals who have applied for 
or who have received VA health care benefits under Title 38 United 
States Code (U.S.C.), Chapter 17, the records also include Veterans, 
non-Veterans, caregivers, their spouses, dependents, and survivors as 
provided for in other provisions of Title 38, U.S.C or VA's Fourth 
Mission.

CATEGORIES OF RECORDS IN THE SYSTEM:
    The categories of records in this system may include: Medical 
benefit applications; eligibility and enrollment information, to 
include information obtained from Veterans Benefits Administration's 
automated records, such as the ``Compensation, Pension, Education and 
Rehabilitation Records-VA'' (58VA21/22), and VHIC information including 
applicant's name, address(es), date of birth, Member ID number--which 
is Department of Defense's Electronic Data Interchange Personal 
Identifier (EDIPI), Plan ID, special awards and Branch of Service, 
Internal Control Number (ICN), applicant's image, preferred facility 
and facility requesting a VHIC, names, addresses and phone numbers of 
persons to contact in the event of a medical emergency, family 
information including spouse and dependent(s) name(s), address(es) and 
Social Security Number; applicant and spouse's employment information, 
including occupation, employer(s) name(s) and address(es); financial 
information concerning the applicant and the applicant's spouse 
including family income, assets, expenses, debts; third party health 
plan contract information, including health insurance carrier name and 
address, policy number and time period covered by policy; facility 
location(s) where treatment is provided; type of treatment provided 
(i.e., inpatient or outpatient); information about the applicant's 
military service (e.g., dates of active duty service, dates and branch 
of service, and character of discharge, combat service dates and 
locations, military decorations, POW status and military service 
experience including exposures to toxic substances); information about 
the applicant's eligibility for VA compensation or pension benefits, 
and the applicant's enrollment status and enrollment priority group. 
These records also include, but are not limited to, individual 
correspondence provided to the HEC by Veterans, their family members 
and Veterans' representatives, such as Veteran Service Officers (VSO); 
copies of death certificates; DD Form 214, ``Certificate of Release or 
Discharge from Active Duty''; disability award letters; VA and other 
pension applications; VA Form 10-10EZ, ``Application for Health 
Benefits''; VA Form 10-10EZR, ``Health Benefits Renewal''; VA Form 10-
10EC, ``Application for Extended Care Services''; and workers 
compensation forms.

RECORD SOURCE CATEGORIES:
    Information in the systems of records may be provided by the 
applicant; applicant's spouse or other family members or accredited 
representatives or friends; Veterans, health insurance carriers; other 
Federal agencies; ``Patient Medical Records-VA'' (24VA10A7) system of 
records; ``Veterans Health Information System and Technology 
Architecture (VistA) Records-VA'' (79VA10); ``Income Verification 
Records-VA'' (89VA10NB); and Veterans Benefits Administration automated 
record systems, including ``Veterans and Beneficiaries Identification 
and Records Location Subsystem-VA'' (38VA23) and the ``Compensation, 
Pension, Education and Rehabilitation Records-VA'' (58VA21/22).

ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES 
OF USERS AND THE PURPOSES OF SUCH USES:
    To the extent that records contained in the system include 
information protected by 45 CFR parts 160 and 164, i.e., individually 
identifiable health information, and 38 U.S.C. 7332, i.e., medical 
treatment information related to drug abuse, alcoholism or alcohol 
abuse, sickle cell anemia, or infection with the Human Immunodeficiency 
Virus, that information may not be disclosed under a routine use unless 
there is also specific statutory authority in 38 U.S.C. 7332 and 
regulatory authority in 45 CFR parts 160 and 164 permitting disclosure.
    1. VA may disclose information relevant to a claim of a Veteran or 
beneficiary, such as the name, address, the basis and nature of a 
claim, amount of benefit payment information, medical information, and 
military service and active duty separation information, only at the 
request of the claimant to accredited service organizations, VA-
approved claim agents, and attorneys acting under a declaration of 
representation, so that these individuals can aid claimants in the 
preparation, presentation, and prosecution of claims under the laws 
administered by VA.
    2. VA may disclose information that, either alone or in conjunction 
with other information, indicates a violation or potential violation of 
law, whether civil, criminal, or regulatory in nature, to a Federal, 
state, local, territorial, tribal, or foreign law enforcement authority 
or other appropriate entity charged with the responsibility of 
investigating or prosecuting such violation or charged with enforcing 
or implementing such law. The disclosure

[[Page 46093]]

of the names and addresses of Veterans and their dependents from VA 
records under this routine use must also comply with the provisions of 
38 U.S.C. 5701.
    3. VA may disclose information in the course of presenting evidence 
to a court, magistrate, or administrative tribunal; in matters of 
guardianship, inquests, and commitments; to private attorneys 
representing Veterans rated incompetent in conjunction with issuance of 
Certificates of Incompetency; and to probation and parole officers in 
connection with court-required duties.
    4. VA may disclose information to a fiduciary or guardian ad litem 
in relation to his or her representation of a claimant in any legal 
proceeding as relevant and necessary to fulfill the duties of the 
fiduciary or guardian ad litem.
    5. VA may disclose information to attorneys, insurance companies, 
employers, third parties liable or potentially liable under health plan 
contracts, and courts, boards, or commissions as relevant and necessary 
to aid VA in the preparation, presentation, and prosecution of claims 
authorized by law.
    6. VA may disclose information to the Department of Justice (DoJ), 
or in a proceeding before a court, adjudicative body, or other 
administrative body before which VA is authorized to appear, when:
    (e) VA or any component thereof;
    (f) Any VA employee in his or her official capacity;
    (g) Any VA employee in his or her official capacity where DoJ has 
agreed to represent the employee; or
    (h) The United States, where VA determines that litigation is 
likely to affect the agency or any of its components, is a party to 
such proceedings or has an interest in such proceedings, and VA 
determines that use of such records is relevant and necessary to the 
proceedings.
    7. VA may disclose information to NARA in records management 
inspections conducted under 44 U.S.C. 2904 and 2906, or other functions 
authorized by laws and policies governing NARA operations and VA 
records management responsibilities.
    8. VA may disclose name(s) and address(es) of present or former 
members of the armed services or their beneficiaries: (1) To a 
nonprofit organization if the release is directly connected with the 
conduct of programs and the utilization of benefits under Title 38, or 
(2) to any criminal or civil law enforcement governmental agency or 
instrumentality charged under applicable law with the protection of the 
public health or safety, if a qualified representative of such 
organization, agency, or instrumentality has made a written request for 
such name(s) or address(es) be provided for a purpose authorized by 
law, provided that the records will not be used for any purpose other 
than that stated in the request and that the organization, agency, or 
instrumentality is aware of the penalty provision of 38 U.S.C. 5701(f).
    9. VA may disclose information as is reasonably necessary to 
identify such individual or concerning that individual's indebtedness 
to the United States by virtue of the person's participation in a 
benefits program administered by the Department, to a consumer 
reporting agency for the purpose of locating the individual, obtaining 
a consumer report to determine the ability of the individual to repay 
an indebtedness to the United States, or assisting in the collection of 
such indebtedness, provided that the provisions of 38 U.S.C. 
57019(g)(2) and (4) have been met.
    10. VA may disclose information to contractors, grantees, experts, 
consultants, students, and others performing or working on a contract, 
service, grant, cooperative agreement, or other assignment for VA, when 
reasonably necessary to accomplish an agency function related to the 
records.
    11. VA may disclose information to a Member of Congress or staff 
acting upon the Member's behalf when the Member or staff requests the 
information on behalf of, and at the request of, the individual who is 
the subject of the record.
    12. Disclosure to other Federal agencies may be made to assist such 
agencies in preventing and detecting possible fraud or abuse by 
individuals in their operations and programs.
    13. VA may disclose any information or records to appropriate 
agencies, entities, and persons when (1) VA suspects or has confirmed 
that there has been a breach of the system of records; (2) VA has 
determined that as a result of the suspected or confirmed breach there 
is a risk to individuals, VA (including its information systems, 
programs, and operations), the Federal Government, or national 
security; and (3) the disclosure made to such agencies, entities, or 
persons reasonably necessary to assist in connection with VA efforts to 
respond to the suspected or confirmed breach or to prevent, minimize, 
or remedy such harm.
    14. VA may disclose identifying information, including Social 
Security Number of Veterans, spouse(s) of Veterans, dependents of 
Veterans, and non-Veterans may be disclosed to other Federal and/or 
State agencies for purposes of conducting computer matches, to obtain 
information to determine or verify eligibility of Veterans or non-
Veterans who are receiving VA benefits or medical care under Title 38 
U.S.C. or VA's Fourth Mission.
    15. VA may disclose the name and VHIC image of a missing patient 
from a VA health care facility to local law enforcement for the purpose 
of assisting in locating the missing patient.
    16. VA may disclose information from this system to another Federal 
agency or Federal entity, when VA determines that information from this 
system of records is reasonably necessary to assist the recipient 
agency or entity in (1) responding to a suspected or confirmed breach 
or (2) preventing, minimizing, or remedying the risk of harm to 
individuals, the recipient agency or entity (including its information 
systems, programs, and operations), the Federal Government, or national 
security, resulting from a suspected or confirmed breach.

POLICIES AND PRACTICES FOR STORAGE OF RECORDS:
    Records are maintained on magnetic tape, magnetic disk, optical 
disk and paper at the HEC, VHIC databases, VA medical centers, the 3M 
Cogent, Inc. databases, AITC, contract facilities, and at Federal 
Record Centers. In most cases, copies of back-up computer files are 
maintained at off-site locations and/or agencies with whom VA has a 
contract or agreement to perform such services, as VA may deem 
practicable.

POLICIES AND PRACTICES FOR RETRIEVAL OF RECORDS:
    Records are retrieved by name, and/or Social Security Number, ICN, 
EDIPI, military service number, claim folder number, correspondence 
tracking number, internal record number, facility number, or other 
assigned identifiers of the individuals on whom they are maintained.

POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS:
    Per Records Control Schedule (RCS) 10-1 January 2020; use Health 
Eligibility Center disposition schedules 1250.1, 1250.2 and 1250.3. For 
1250.1, destroy 7 years after the income year for which the means test 
verification was conducted, when all phases of Veteran's appeal rights 
have ended. If an appeal is filed, retain record until all phases of 
the appeal have ended; 1250.2, destroy 30 days after the data has been 
validated as being a true copy of the original data; and 1250.3, 
destroy when no longer needed.

[[Page 46094]]

ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SAFEGUARDS:
    1. Data transmissions between VA health care facilities, the Health 
Eligibility Center (HEC), the AITC, 3M Cogent, Inc. databases are 
accomplished using the Department's secure wide area network. The 
software programs automatically flag records or events for transmission 
based upon functional requirements. Server jobs at each facility run 
continuously to check for data to be transmitted and/or incoming data 
which needs to be parsed to files on the receiving end. All messages 
containing data transmissions include header information that is used 
for validation purposes. The recipients of the messages are controlled 
and/or assigned to the mail group based on their role or position. 
Consistency checks in the software are used to validate the 
transmission and electronic acknowledgment messages are returned to the 
sending application. VA's Office of Cyber Security has oversight 
responsibility for planning and implementing computer security.
    2. Working spaces and record storage areas at HEC, Austin 
Information Technology Center, and the Veteran Health Identification 
Card (VHIC) processing locations are secured during all business hours, 
as well as during non-business hours. All entrance doors require an 
electronic pass card, for entry when unlocked, and entry doors are 
locked outside normal business hours. Visitors to the HEC are required 
to present identification, sign-in at a specified location, and are 
issued a pass card that restricts access to non-sensitive areas. 
Visitors to the HEC are escorted by staff through restricted areas. At 
the end of the visit, visitors are required to turn in their badge. The 
building is equipped with an intrusion alarm system, which is activated 
during non-business hours. This alarm system is monitored by a private 
security service vendor. The office space occupied by employees with 
access to Veteran records is secured with an electronic locking system, 
which requires a card for entry and exit of that office space. Access 
to the AITC is generally restricted to AITC staff, VA Central Office 
employees, custodial personnel, Federal Protective Service and 
authorized operational personnel through electronic locking devices. 
All other persons gaining access to the computer rooms are escorted.
    3. Access to the VHIC contractor secured work areas is also 
controlled by electronic entry devices, which require a card and manual 
input for entry and exit of the production space. The VHIC contractor's 
building is also equipped with an intrusion alarm system and a security 
service vendor monitors the system.
    4. Contract employees are required to sign a Business Associates 
Agreement as required by the Health Insurance Portability and 
Accountability Act (HIPAA) Privacy Rule as acknowledgement of mandatory 
provisions regarding the use and disclosure of protected health 
information. Employee and contractor access is deactivated when no 
longer required for official duties or upon termination of employment. 
Recurring monitors are in place to ensure compliance with nationally 
and locally established security measures.
    5. Beneficiary's enrollment and eligibility information is 
transmitted from the Enrollment and Eligibility information system to 
VA health care facilities over the Department's secure computerized 
electronic communications system.
    6. Only specific key staff have authorized access to the computer 
room. Programmer access to the information systems is restricted only 
to staff whose official duties require that level of access.
    7. On-line data reside on magnetic media in the HEC and AITC 
computer rooms that are highly secured. Backup media are stored in the 
computer room within the same building and only information system 
staff and designated management staff have access to the computer room. 
On a weekly basis, backup media are stored in off-site storage by a 
media storage vendor. The vendor picks up and returns the media in a 
locked storage container; vendor personnel do not have key access to 
the locked container. The AITC has established a backup plan for the 
Enrollment system as part of a required Certification and Accreditation 
of the information system.
    8. Any sensitive information that may be downloaded to personal 
computers or printed to hard copy format is provided the same level of 
security as the electronic records. All paper documents and informal 
notations containing sensitive data are shredded prior to disposal. All 
magnetic media (primary computer system) and personal computer disks 
are degaussed prior to disposal or release off-site for repair. The 
VHIC contractor destroys all Veteran identification data 30 days after 
the VHIC card has been mailed to the Veteran in accordance with 
contractual requirements.
    9. All new HEC employees receive initial information security and 
privacy training; refresher training is provided to all employees on an 
annual basis. The HEC's Information Security Officer performs an annual 
information security audit and periodic reviews to ensure security of 
the system. This annual audit includes the primary computer information 
system, the telecommunication system, and local area networks. 
Additionally, the Internal Revenue Service performs periodic on-site 
inspections to ensure the appropriate level of security is maintained 
for Federal tax data.
    10. Identification codes and codes used to access Enrollment and 
Eligibility information systems and records systems, as well as 
security profiles and possible security violations, are maintained on 
magnetic media in a secure environment at the Center. For contingency 
purposes, database backups on removable magnetic media are stored off-
site by a licensed and bonded media storage vendor.
    11. Contractors, subcontractors, and other users of the Enrollment 
and Eligibility Records systems will adhere to the same safeguards and 
security requirements to which HEC staff must comply.

ACCESS:
    1. In accordance with national and locally established data 
security procedures, access to enrollment information databases 
(Administrative Data Repository) is controlled by unique entry codes 
(access and verification codes). The user's verification code is 
automatically set to be changed every 90 days. User access to data is 
controlled by role-based access as determined necessary by supervisory 
and information security staff as well as by management of option menus 
available to the employee. Determination of such access is based upon 
the role or position of the employee and functionality necessary to 
perform the employee's assigned duties.
    2. Employees are required to have completed ``VA Privacy and 
Information Security Awareness and Rules of Behavior (VA 10176)'' 
training, and ``Privacy and HIPAA Focused Training (VA 10203)'' to 
request and be granted access to the Enrollment Systems. There is also 
a user agreement notification that all users must attest to, 
acknowledging understanding of privacy and confidentiality requirements 
before gaining access to the system. In addition, all employees receive 
annual privacy awareness and information security training. Access to 
electronic records is deactivated when no longer required for official 
duties. Recurring monitors are in place to ensure compliance with 
nationally and locally established security measures.

[[Page 46095]]

    3. Users access to the VHIC database utilizes the national NT 
network authentication infrastructure. The external VHIC vendor 
utilizes the One-VA Virtual Private Network secured connection for 
access to VHIC records.
    4. Strict control measures are enforced to ensure that access to 
and disclosure from all records is limited to VA and the contractor's 
employees whose official duties warrant access to those files.
    5. As required by the provisions of the HIPAA Privacy Rule, 45 CFR 
parts 160 and 164, access to records by HEC employees is classified 
under functional category ``Eligibility and Enrollment Staff.''

RECORD ACCESS PROCEDURES:
    Individuals seeking information regarding access to and contesting 
of Enrollment and Eligibility Records may write to the Director, Health 
Eligibility Center, 2957 Clairmont Road, Atlanta, GA 30329.

CONTESTING RECORD PROCEDURES:
    (See Record Access Procedures above.)

NOTIFICATION PROCEDURES:
    Any individual who wishes to determine whether a record is being 
maintained in this system under his or her name or other personal 
identifier, or wants to determine the contents of such record, should 
submit a written request or apply in person to the Health Eligibility 
Center. All inquiries must reasonably identify the records requested. 
Inquiries should include the individual's full name, Social Security 
number, military service number, claim folder number and return 
address.

EXEMPTIONS PROMULGATED FOR THE SYSTEM:
    None.

HISTORY:
    Last full publication provided in 81 FR 45597 dated July 14, 2016.

[FR Doc. 2021-17528 Filed 8-16-21; 8:45 am]
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