Federal Register / Vol. 86, No. 157 / Wednesday, August 18, 2021 / Notices 46309 

States. In accordance with 22 CFR part 

131, the Office of Authentications 

provides authentication services for 

federal public documents that will be 

used overseas. These services support 

individuals, commercial organizations, 

institutions, and federal and state 

government agencies seeking to use 

certain documents abroad. 

Methodology 

The form will be downloaded from 

http://eforms.state.gov. After 

completion, the form may be submitted 

by mail or hand-delivery. 

Rachel M. Arndt, 

Deputy Assistant Secretary for Passport 

Services, Bureau of Consular Affairs, 

Department of State. 

[FR Doc. 2021–17705 Filed 8–17–21; 8:45 am] 

BILLING CODE 4710–06–P 

SURFACE TRANSPORTATION BOARD 

Senior Executive Service Performance 

Review Board (PRB) and Executive 

Resources Board (ERB) Membership 

AGENCY: Surface Transportation Board. 

ACTION: Notice of Senior Executive 

Service Performance Review Board 

(PRB) and Executive Resources Board 

(ERB) Membership. 

SUMMARY: Effective immediately, the 

membership of the PRB and ERB is as 

follows: 

Performance Review Board 

William Brennan, Chairman 

Rachel Campbell, Member 

Craig M. Keats, Member 

Executive Resources Board 

Rachel Campbell, Chairman 

William Brennan, Member 

Craig M. Keats, Member 

FOR FURTHER INFORMATION CONTACT: If 

you have any questions, please contact 

Jennifer Layne at jennifer.layne@stb.gov 

or 202–245–0340. 

Jeffrey Herzig, 

Clearance Clerk. 

[FR Doc. 2021–17685 Filed 8–17–21; 8:45 am] 

BILLING CODE 4915–01–P 

DEPARTMENT OF TRANSPORTATION 

Federal Aviation Administration 

Agency Information Collection 

Activities: Requests for Comments; 

Clearance of Renewed Approval of 

Information Collection: Generic 

Clearance for the Collection of 

Qualitative Feedback on Agency 

Service Delivery 

AGENCY: Federal Aviation 

Administration (FAA), DOT. 

ACTION: Notice and request for 

comments. 

SUMMARY: In accordance with the 

Paperwork Reduction Act of 1995, FAA 

invites public comments about our 

intention to request the Office of 

Management and Budget (OMB) 

approval of a new information 

collection. The Federal Register Notice 

with a 60-day comment period soliciting 

comments on the following collection of 

information was published on March 

21, 2021. 

DATES: Written comments should be 

submitted by September 17, 2021. 

ADDRESSES: Written comments and 

recommendations for the proposed 

information collection should be sent 

within 30 days of publication of this 

notice to www.reginfo.gov/public/do/ 

PRAMain. Find this particular 

information collection by selecting 

‘‘Currently under 30-day Review—Open 

for Public Comments’’ or by using the 

search function. 

Public Comments Invited: You are 

asked to comment on any aspect of this 

information collection, including (a) 

Whether the proposed collection of 

information is necessary for FAA’s 

performance; (b) the accuracy of the 

estimated burden; (c) ways for FAA to 

enhance the quality, utility and clarity 

of the information collection; and (d) 

ways that the burden could be 

minimized without reducing the quality 

of the collected information. The agency 

will summarize and/or include your 

comments in the request for OMB’s 

clearance of this information collection. 

FOR FURTHER INFORMATION CONTACT: 

Barbara Hall at (940) 594–5913, or by 

email at: Barbara.L.Hall@faa.gov. 

SUPPLEMENTARY INFORMATION: 

OMB Control Number: 2120–0746. 

Title: Generic Clearance for the 

Collection of Qualitative Feedback on 

Agency Service Delivery. 

Form Numbers: There are no FAA 

forms associated with this generic 

information collection. 

Type of Review: Renewal of a generic 

information collection. 

Background: The information 

collection activity will garner 

qualitative customer and stakeholder 

feedback in an efficient, timely manner, 

in accordance with the Administration’s 

commitment to improving service 

delivery. By qualitative feedback we 

mean information that provides useful 

insights on perceptions and opinions, 

but are not statistical surveys that yield 

quantitative results that can be 

generalized to the population of study. 

This feedback will provide insights into 

customer or stakeholder perceptions, 

experiences and expectations, provide 

an early warning of issues with service, 

or focus attention on areas where 

communication, training or changes in 

operations might improve delivery of 

products or services. These collections 

will allow for ongoing, collaborative and 

actionable communications between the 

Agency and its customers and 

stakeholders. It will also allow feedback 

to contribute directly to the 

improvement of program management. 

Feedback collected under this generic 

clearance will provide useful 

information, but it will not yield data 

that can be generalized to the overall 

population. This type of generic 

clearance for qualitative information 

will not be used for quantitative 

information collections that are 

designed to yield reliably actionable 

results, such as monitoring trends over 

time or documenting program 

performance. Such data uses require 

more rigorous designs that address: The 

target population to which 

generalizations will be made, the 

sampling frame, the sample design 

(including stratification and clustering), 

the precision requirements or power 

calculations that justify the proposed 

sample size, the expected response rate, 

methods for assessing potential nonresponse bias, the protocols for data 

collection, and any testing procedures 

that were or will be undertaken prior 

fielding the study. Depending on the 

degree of influence the results are likely 

to have, such collections may still be 

eligible for submission for other generic 

mechanisms that are designed to yield 

quantitative results. 

Respondents: Approximately 110,000 

Individuals and Households, Businesses 

and Organizations, State, Local or Tribal 

Government. 

Frequency: Once per request. 

Estimated Average Burden per 

Response: 10 minutes. 

Estimated Total Annual Burden: 

18,330 hours. 


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