Cite as 2023 Ark. 151

SUPREME COURT OF ARKANSAS

No. CV-23-42

ST. VINCENT MEDICAL GROUP

APPELLANT

V.

FORD BALDWIN, ON BEHALF OF 

HIMSELF AND ALL OTHERS 

SIMILARLY SITUATED

APPELLEES

Opinion Delivered: October 26, 2023

APPEAL FROM THE PULASKI

COUNTY CIRCUIT COURT 

[NO. 60CV-20-5603]

HONORABLE MORGAN E. 

WELCH, JUDGE

REVERSED AND REMANDED.

RHONDA K. WOOD, Associate Justice

In this class-action lawsuit, Ford Baldwin alleged that St. Vincent Medical Group 

violated the Patient Right-to-Know Act, Ark. Code Ann. §§ 20-6-201 et seq. Baldwin 

claims that St. Vincent, after terminating his primary-care physician, Dr. Anderson, failed 

to provide Dr. Anderson with a list of his patients or to send his patients notice of his new 

location. The circuit court certified a class action. We reverse and remand because the court 

abused its discretion in concluding that the predominance prerequisite of a class action had 

been satisfied. 

I. Background

A. Patient Right-to-Know Act

Ford Baldwin filed this class action lawsuit against St. Vincent under the Patient 

Right-to-Know Act, Ark. Code Ann. §§ 20-6-201 et seq. The Act was established to 

provide medical patients with “continuity of care with their healthcare providers.” Ark 
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Code Ann. § 20-6-202(a)(1). Its purpose is “to remove and prevent impediments to patients’

maintaining continuity of care and keeping their treatment relationship with their chosen 

healthcare provider.” Ark. Code Ann. § 20-6-202(b). Section 204(a) of the Act states that 

if a healthcare provider has made a new practice location available to an entity the entity 

cannot: (1) mislead any patient about the health care provider’s new practice location or 

contact information or (2) fail to provide a patient with the health care provider’s new 

practice location or contact information when requested. Ark. Code Ann. § 20-6-204(a)(1)-

(2). Section 204(b) states that when requested by a healthcare provider who is relocating his 

practice, an entity shall within twenty-one days (1) provide the healthcare provider with a 

list of the provider’s existing patient names and addresses or (2) send notice with the new 

practice location to the provider’s existing patients. Ark. Code Ann. § 20-6-204(b)(1)(A)-

(B) (Repl. 2018). The Act further provides that an “affected patient” may seek injunctive 

relief for violations under the Act. Ark. Code Ann. § 20-6-206(a). 

B. Class Claims

In December 2019, St. Vincent terminated Baldwin’s primary care physician, Dr. 

Anderson. Dr. Anderson allegedly sent St. Vincent his new business address and asked it 

either to provide him with a list of his patients’ names and addresses or to send his patients 

notice of his new practice location under the Act. Baldwin himself never requested Dr. 

Anderson’s new contact information from St. Vincent. In fact, Baldwin had his medical 

records sent to Dr. Anderson’s new location before Dr. Anderson notified St. Vincent of 

his new location. 
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Baldwin’s class-action complaint alleged that St. Vincent violated the Act and 

demanded injunctive relief as well as liquidated damages. St. Vincent filed a motion to 

dismiss and a motion for summary judgment arguing that under these circumstances it owed 

no duty to Baldwin to provide Dr. Anderson with his name and address or to send him

notice of Dr. Anderson’s new location under the Act. In other words, St. Vincent argued 

that any failure to respond to a letter from Dr. Anderson could result in relief only to Dr. 

Anderson—not his patients. St. Vincent also argued that Baldwin is not an “affected patient” 

under section 206(a) of the Act because he did not personally request Dr. Anderson’s new 

contact information from St. Vincent and he knew Dr. Anderson’s new location before Dr. 

Anderson sent the letter.

The circuit court rejected St. Vincent’s arguments and denied its motion to dismiss 

and motion for summary judgment. After denying these motions, the court held a hearing 

on class certification and ordered certification. The class-certification order stated, “By 

virtue of having been an Existing Patient of Dr. Anderson and not receiving notice from St. 

Vincent within the statutory prescribed period, the Court has already made a Finding, and 

it reiterates it here: Plaintiff is an ‘affected patient’ as defined by the Act.” The circuit court 

defined the class as: 

[t]he 2,143 people identified by Defendant in response to Interrogatory 14 as 

Existing Patients, as defined by the Arkansas Patient-Right-to-Know Act, of 

Dr. Leslie Anderson on February 3, 2020. 

St. Vincent filed this interlocutory appeal under Ark. R. App. P.–Civil 2(a)(9). 
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II. Law and Analysis

Arkansas Rule of Civil Procedure 23 imposes six prerequisites for certification of a 

class-action complaint: (1) numerosity; (2) commonality; (3) typicality; (4) adequacy; (5) 

predominance; and (6) superiority. Shelter Mut. Ins. Co. v. Baggett, 2022 Ark. 149, at 3, 646 

S.W.3d 106, 111–12. Besides the Rule 23 requirements, the class definition must be 

“sufficiently definite” for a court to determine who falls inside the class. Id. Circuit courts 

have broad discretion over class certification, and we will not reverse a circuit court’s 

decision to grant or deny class certification absent an abuse of discretion. Id. 

On appeal of class certification, we do not delve into the merits of the underlying 

claim. Advance Am., Cash Advance Ctrs. of Ark., Inc. v. Garrett, 344 Ark. 75, 79, 40 S.W.3d 

239, 242 (2001). We have explained this to mean that a decision on whether to certify the 

class is not one of whether the plaintiff will prevail in the cause of action. Georgia-Pacific 

Corp. v. Carter, 371 Ark. 295, 299, 265 S.W.3d 107, 110 (2007).

First, St. Vincent argues that the circuit court erroneously certified the class action 

because the order certifying the class was founded on an erroneous interpretation of the Act. 

Specifically, it argues that the circuit court erroneously concluded that all of Dr. Anderson’s 

“existing patients” were “affected patients.” According to St. Vincent, under the Act, only 

patients who personally requested Dr. Anderson’s new information and were misled or did 

not receive a response were affected and entitled to relief. Alternatively, it argues that even 

if the Act were construed such that patients could be affected by a health-care provider’s 

failure to respond to a physician’s request, only patients who were actually affected would 

be class plaintiffs. Baldwin responds that this court cannot review the circuit court’s 
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interpretation of the Act because we cannot look at the merits of the case on an interlocutory 

appeal of a class-certification order.

 Baldwin’s argument has value, but only up to a point. Indeed, on appeal of a classcertification order, we do not delve into the merits of the underlying claims. ChartOne, Inc. 

v. Raglon, 373 Ark. 275, 283 S.W.3d 576 (2008). Yet we have held that we will look at the 

elements of the cause of action in reviewing commonality, and by extension, we must also 

ensure the class is properly defined. See Union Pac. R.R. v. Vickers, 2009 Ark. 259, at 12, 

308 S.W.3d 573, 580 (reviewing the elements of the cause of action to determine 

commonality). Just as the circuit court did, this court as an initial matter must also determine 

who is an affected patient under the Act. As we stated previously, “consideration of the 

elements of the underlying claim is important to determine whether any questions are 

common to the class and whether those questions will resolve the claim.” Williamson v. 

Sanofi Winthrop Pharm., Inc., 347 Ark. 89, 98, 60 S.W.3d 428, 433 (2001). 

Both the circuit court and the appellate court should avoid delving into the merits 

of the underlying claim when deciding whether the Rule 23 requirements have been 

satisfied. Garrett, 344 Ark. 75, 40 S.W.3d 239. But in ChartOne, 373 Ark. at 284-85, 283 

S.W.3d at 583-84, this court recognized that this may not always be possible. In ChartOne, 

the defendant challenged class certification, arguing that the class was founded on the court’s 

erroneous interpretation of a statute. Id. We explained that the portion of the class definition

that was subject to dispute was “not limited to section 16-46-106.” Id. at 284, 283 S.W.3d 

at 583. Thus, we avoided interpreting the statute because it was “immaterial to our review 

of the requirements of Rule 23.” Id. at 285, 283 S.W.3d at 584. While we went on to 
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emphasize the court shall not get to the merits, and we don’t here, absent the majority of 

the ChartOne opinion being irrelevant, it must stand for recognizing there might be a case 

where statutory interpretation would be essential to review of class certification.

This is that case. We cannot overlook the circuit court’s findings in its certification 

order and class definition. Concurrently with certifying the class, the circuit court concluded

that Baldwin was an affected patient. The circuit found that “Plaintiff is an ‘affected patient’ 

as defined by the Act.” This decision led to defining the class as including all “existing 

patients.” Unlike in Chart One, where the class claims were based on several causes of action, 

the class claims here rest exclusively on the Act. This makes the circuit court’s interpretation 

of the Act material to our review of Rule 23’s requirements. In fact, this decision drives our 

review of the class definition and whether the individual claims or the class claims 

predominate. We cannot review the appropriateness of the circuit court’s class-certification 

order without scrutinizing its initial conclusion that all existing patients were affected 

patients.

And this interpretation of the Act was erroneous. The Act defines an “existing 

patient” as “one who is seen for a medical diagnosis or treatment, or both, by a healthcare 

provider within the previous twelve (12) months...” Ark. Code Ann. § 20-6-203(2)(A) 

(Repl. 2018). But the Act does not define an “affected patient,” the term intended to define 

those patients impacted by noncompliance with the Act. The legislature chose two terms

and intended for each to encompass different populations. As we have stated, we construe 

statutes to give every word meaning to avoid leaving any word superfluous. DaimlerChrysler 

Corp. v. Smelser, 375 Ark. 216, 223, 289 S.W.3d 466, 473 (2008) (explaining that if the 
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legislature used both costs and expenses that it must have meant to distinguish between the 

two). Accordingly, existing patients and affected patients are not synonymous terms—not 

all “existing patients” were “affected patients” as the circuit court erroneously concluded.

Rather, we find that “affected patients” means those “existing patients” who were harmed

because of the healthcare provider’s failure to provide the patient with his or her physician’s 

new practice location or misled the patient about the new practice. Ark. Code Ann. § 20-

6-204(a). 

We must reach this legal conclusion about the Act’s plain language because the circuit

court did, and it is foundational to our review of the class-certification order. But this does 

not mean that we have unnecessarily delved into the merits of Baldwin’s claim. For example, 

it remains an open question whether St. Vincent engaged in conduct that violated the Act

and whether any patient could prevail.

With this understanding in mind, we now turn to St. Vincent’s challenge to the

predominance requirement. Under Rule 23(b), an action may be maintained as a class action 

if the court finds that questions of law or fact common to the members of the class 

predominate over any questions that affect only individual members. Philip Morris Cos., Inc. 

v. Miner, 2015 Ark. 73, at 4, 462 S.W.3d 313, 316-17. Thus, the starting point in examining 

predominance is whether a common wrong has been alleged against the defendant. In 

making this determination, we do not merely “compare the number of individual claims 

versus common claims.” Id. at 6, 462 S.W.3d at 317. Instead, we must decide whether the 

issues common to all plaintiffs “predominate over” the individual issues. Id. The mere fact 
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that individual issues and defenses may be raised regarding recovery of damages cannot defeat 

class certification. Id. 

In Arthur v. Zearley, 320 Ark. 273, 895 S.W.2d 928 (1995), we held that classcertification was improper because there was no common issue, and we recognized that 

individual issues of informed consent and causation were the essence of the claims of each 

separate plaintiff. Similarly, in Baker v. Wyeth-Ayerst Laboratories Division, 338 Ark. 242, 992 

S.W.2d 797 (1999), we affirmed the denial of a class certification order because there were 

few, if any, global or common issues that could be resolved at the certification stage. 

This class-certification order identified common questions, including whether St. 

Vincent violated the rights of Dr. Anderson’s patients under the Act and whether the class 

members were entitled to relief. As for the common question of whether St. Vincent 

violated patients’ statutory rights, the circuit court concluded that “plaintiff has identified a 

common course of conduct that affected all members of the class.” We disagree. 

Baldwin’s claim was based on St. Vincent’s failure to respond to Dr. Anderson’s

letter. Yet St. Vincent’s response to this letter from Dr. Anderson is not necessarily 

representative of its responses to requests from individual patients. Under the Act, patients 

could have been affected only if St. Vincent misled them or failed to provide Dr. Anderson’s 

new practice location or contact information upon request. Said another way, a patient 

would not have been affected, and therefore would not be a class member, if he requested 

and received Dr. Anderson’s new practice information from St. Vincent directly. 

Baldwin pleaded that the class members’ commonality is that they were existing 

patients of Dr. Anderson’s when St. Vincent terminated him. But as stated above, existing 
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patients were not necessarily affected patients. And in order to establish liability, the court 

would have to determine which of Dr. Anderson’s existing patients were affected. This 

would require individual inquiries concerning whether a potential class member directly 

requested Dr. Anderson’s new practice information from St. Vincent and whether and how 

the hospital responded to this request. The court would have to determine whether St. 

Vincent failed to respond to any one patient’s request or if it misled another patient. Because 

no one set of operative facts can establish whether St. Vincent violated the Act as pled, we 

conclude that these individual fact questions predominate over common questions. See 

Union Pac. R.R., 2009 Ark. 259, 308 S.W.3d 573.

Accordingly, we reverse and remand the class certification order. 

Reversed and remanded. 

KEMP, C.J., and BAKER and HUDSON, JJ., dissent.

KAREN R. BAKER, Justice, dissenting. Ironically, on five separate occasions, the 

majority acknowledges that this court does not delve into the merits of the underlying claim 

on an appeal of a class certification. However, this is precisely what the majority does in its 

opinion. Because I cannot agree with the majority’s decision to reverse and remand the 

class-certification order, I dissent. 

The majority’s erroneous decision is founded on an inferential leap made in reliance 

on dicta in ChartOne, Inc. v. Raglon, 373 Ark. 275, 283 S.W.3d 576 (2008). In my view, 

the majority has ignored decades of precedent and simply chooses to delve into the merits 

in order to reverse and remand the class-certification order. The majority states that “[w]hile 

we went on to emphasize the court shall not get to the merits, and we don’t here, absent 
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the majority of the ChartOne opinion being irrelevant, it must stand for recognizing there 

might be a case where statutory interpretation would be essential to review of class 

certification.” I disagree. ChartOne does not stand for the proposition that the majority has 

now contrived. In response to ChartOne’s invitation to review the circuit court’s 

interpretation of Arkansas Code Annotated section 16-46-106, Raglon responded that the 

circuit court properly interpreted the statute at issue “but, in any event, the issue of whether 

the statute allows such a charge or not is not a basis for the class definition.” Id. at 284, 283 

S.W.3d at 583. We went on to explain that the class definition was not limited to section 

16-46-106 and was therefore immaterial to our review of the Rule 23 requirements. 

However, we explained that, ultimately, the statutory-interpretation issue “goes to the 

underlying merits of this case. As recognized by ChartOne, it is improper for this court to 

consider the merits of the underlying lawsuit in reviewing the appropriateness of a classcertification order. See Mittry v. Bancorpsouth Bank, 360 Ark. 249, 200 S.W.3d 869 (2005).” 

Id. at 284–85, 283 S.W.3d at 583.

Here, the circuit court certified the class definition as follows:

The 2,143 people identified by Defendant in response to Interrogatory 14 as 

Existing Patients, as defined by the Arkansas Patient-Right-to-Know Act, of 

Dr. Leslie Anderson on February 3, 2020. 

Thus, in order to sustain the class as defined—“existing patients”—we need not 

review the circuit court’s statutory interpretation. To do so would force us to delve into 

the merits, which the majority has improperly done today.

Further, I take issue with the majority’s statement that the circuit court’s 

interpretation of the Act “controls our review of the class definition and whether the 
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individual claims or the class claims predominate.” I disagree. As stated in ChartOne, we 

were not persuaded by “the proposition that we may delve into the merits in order to 

analyze the factors under Rule 23.” Id. at 285, 283 S.W.3d at 583–84. Thus, despite the 

majority’s decision to do so, it is inappropriate to delve into the merits in order to analyze 

the predominance requirement. 

Consistent with our decades of precedent, I dissent from the majority’s decision to 

delve into the merits of the underlying claim and reverse and remand the certification order. 

KEMP, C.J., and HUDSON, J., join.

Munson, Rowlett, Moore and Boone, P.A., by: Tim Boone, Sarah Greenwood, and Zachary 

Hill, for appellant.

Carney Bates & Pulliam, PLLC, by: Randall K. Pulliam and Courtney E. Ross; Campbell 

& Grooms, by: Kendel W. Grooms, Donald K. Campbell, and Parker L. Spaulding; and Kelly 

Law Firm, P.A., by: Jerry Kelly, for appellee.

Mitchell, Williams, Selig, Gates & Woodyard, P.L.L.C., by: Megan D. Hargraves and 

Cara D. Butler, brief of Arkansas Hospital Association as amicus curiae in support of 

appellant.