Exhibit 10.19
 *
    
    Material has been omitted pursuant to a request for confidential treatment and such material has
been filed separately with the Securities and Exchange Commission. An asterisk within brackets
denotes omissions.
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General Agreement Order No. 20070105.006.S.009
  1.
    
    Description of Material and/or Services:
  2.
    
    Duration of Order:
  3.
    
    Location:
  4.
    
    Pricing:
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Billable [*] Rates:
 The following rates shall apply to billable Order Specialist FTEs:
 Description
    
    1 - 75 FTEs
    
    
    76 - 125 FTEs
    
    
    125 + FTEsOrder Specialist FTE [*]
Rate*
    
    $
    [*]
    
    
    $
    [*]
    
    
    $
    [*][*] Training  pursuant
to Section D Training
    
    $
    [*]
    
    
    $
    [*]
    
    
    $
    [*]LSSD Billing Validation
Team*
    
    $
    [*]
 *
    
    Any FTEs supporting similar type programs, whether added specifically to this
Order or issued under a separate Order will be added to this Orders existing FTE
headcount and the cumulative volume of FTEs will be used to determine applicable
volume tiered pricing for this Order. For Example: AT&T enters into a separate
Order with Startek to provide 40 FTEs to support another similar type Data program.
The existing 107 FTEs under this Order will then be compensated at the next
volume tiered price of $[*] since the total combined FTE head count, i.e.147, is at
the next volume tier rate threshold.*
    
    Supplier agrees that the rates provided above are all inclusive of the costs for
the Program, which include, but are not limited to the following items, and no
other charges shall be billed to AT&T. 1.
    
    Training [*]2.
    
    Dedicated Area Managers3.
    
    Dedicated AT&T GBS Reports Analyst4.
    
    Dedicated AT&T GBS Process Managers5.
    
    Dedicated AT&T GBS Escalation Managers6.
    
    Travel and Living7.
    
    Pagers8.
    
    Programming (e.g. scripting, legacy programming and all programming production
support and maintenance functions)9.
    
    Program / Account management functions and personnel10.
    
    Development and issuance of reports11.
    
    Recruiting of Order Specialist12.
    
    Processing Downtime Forms13.
    
    System Access and Requirements14.
    
    Systems  Managing and maintaining equipment and access15.
    
    Postage[*]17.
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Holiday [*]:
   5.
    
    Invoices/Billing Information:
 [TBD] th
   
    
    Headcount [*] by name, hire date, and months on Program as defined in the Statement
of Work.
 Training
 
    
    Name or other designation of the training class
 
    
    Program Request Form (PRF) to which the training is billed. If training is
cross-promotional (directed by AT&T in writing, and for the benefit of multiple AT&T
programs), Supplier will provide a copy of the PRF from AT&T directing the allocation
of the resulting expense across the affected programs, as well as a list of the
programs across which the expense is to be allocated. The cross-promotional training
expense will be allocated, as directed by AT&T, by Supplier across the affected
programs (PRFs)
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
    
    Name of the contact at AT&T who directed Supplier to conduct the training
 
    
    Length, in hours per agent, of the training material covered in the class
 
    
    Start-date of the training class
 
    
    End-date of the training class
 
    
    Number of agents beginning the class
 
    
    Number of agents completing the class
 
    
    Other supporting information as requested by AT&T
  6.
    
    Maximum Expenditure:
  7.
    
    Program Manager/Point of Contact:
   8.
    
    AT&T Contract Manager:
  Supplier Point of Contact:
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10.
    
    Orderly Transition:
 Orderly Transition
 ORDERLY TRANSITION
  11.
    
    Dispute Resolution  Mediation
 a.
    
    The Parties will attempt in good faith to promptly resolve any controversy or
claim arising out of or relating to this Order through negotiations between authorized
representatives of the Parties, before resorting to other remedies available to them.
 b.
    
    If a controversy or claim should arise which is not settled as specified in
Subsection a., representatives of each Party who are authorized to resolve the
controversy or claim will meet at a location designated by AT&T, at least once, and
will attempt to, and are empowered to resolve the matter. Either representative may
request this meeting within fourteen (14) days of such request (the first meeting).
 c.
    
    Unless the Parties otherwise agree, if the matter has not been resolved
within twenty-one (21) days of the first meeting, the representatives shall refer the
matter to more senior representatives, who shall have full authority to settle the
dispute. Such senior representatives will meet for negotiations within fourteen (14)
days of the end of the twenty-one (21) day period referred to above, at a site
designated by AT&T. Three (3) business days prior to this scheduled meeting, the
Parties shall exchange memoranda stating the issue(s) in dispute and their positions,
summarizing the negotiations which have taken place, and attaching relevant documents.
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d.
    
    If more than one (1) meeting is held between the senior representatives, the
meeting shall be held in rotation at the offices of Supplier and AT&T.
 e.
    
    If the matter has not been resolved within thirty (30) days of the first
meeting of the senior representatives (which period may be extended by mutual
agreement), the Parties will attempt in good faith to resolve the controversy or claim
in accordance with the American Arbitration Associations then current Commercial
Mediation Rules.
 12. TITLE TO MATERIAL FURNISHED BY AT&T
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13.
    
    Name of Affiliate Ordering Services:
  IN WITNESS WHEREOF
 STARTEK, INC.
    
    AT&T Services, Inc.By: /s/ Patrick M. Hayes
    
    By: /s/ Keith ConnollyPrinted Name: Patrick M. Hayes
    
    Printed Name: Keith ConnollyTitle: COO
    
    Title: Vice President, Global Strategic SourcingDate: 5 June 2008
    
    Date: 5/23/08On behalf of AT&T Operations, Inc.
 Proprietary Information