Federal Register / Vol. 86, No. 133 / Thursday, July 15, 2021 / Notices 37329 

418–2716; email: William.Wallace@

fcc.gov. 

SUPPLEMENTARY INFORMATION: This is a 

summary of the Commission’s Public 

Notice, DA 21–753, in CG Docket Nos. 

03–123 and 13–24, released on June 25, 

2021. To request materials in accessible 

formats for people with disabilities 

(Braille, large print, electronic files, 

audio format), send an email to fcc504@

fcc.gov or call the Consumer and 

Governmental Affairs Bureau at (202) 

418–0530. 

Synopsis 

1. On September 30, 2020, the 

Commission adopted Misuse of Internet 

Protocol (IP) Captioned Telephone 

Service; Telecommunications Relay 

Services and Speech-to-Speech Services 

for Individuals with Hearing and Speech 

Disabilities, Report and Order, Order on 

Reconsideration, and Further Notice of 

Proposed Rulemaking, published at 85 

FR 64971, October 14, 2020, and 86 FR 

7681, February 1, 2021. Pursuant to the 

Report and Order, TRS Fund 

compensation for the provision of IP 

CTS is to be reduced from the current 

level of $1.42 per minute to $1.30 per 

minute, effective July 1, 2021. 

2. The Joint Providers contend that 

deferring the scheduled compensation 

reduction would better enable the 

Commission to consider the impact on 

compensation rates before adopting 

changes in applicable service-quality 

standards, as proposed in the Further 

Notice of Proposed Rulemaking. The 

Joint Providers point out that the 

currently scheduled compensation 

adjustment follows a series of previous 

adjustments ordered by the Commission 

over a three-year period, with the goal 

of bringing TRS Fund compensation 

into line with reasonable cost, and that 

these prior adjustments reduced perminute IP CTS compensation from 

$1.9467 (in the 2017–18 Fund Year) to 

the current $1.42 level. 

3. The Joint Providers also assert that 

‘‘significant uncertainty as to future 

costs and demand’’ has resulted from 

the ‘‘protracted impact of the [COVID– 

19] pandemic’’ and the consequent 

adjustments made by IP CTS providers 

‘‘to ensure high quality access for 

users.’’ As a result, the Joint Providers 

argue, ‘‘a prudent approach is to halt 

further rate reductions, determine the 

appropriate standards that will be 

adopted for IP CTS, determine the 

impact of those standards on 

normalized costs (i.e., not impacted by 

a worldwide pandemic), and determine 

a long-term rate methodology that 

ensures continued functional 

equivalence, innovation, and consumer 

choice for IP CTS users.’’ 

4. The Bureau seeks comment on the 

Joint Providers’ request. In particular, 

because there is insufficient information 

in the record to evaluate some of the 

assertions in the request, and because 

the Commission’s analysis of the issues 

raised should be data driven, the Bureau 

seeks additional information on the 

following: 

• Current estimates are that $1.30 is 

substantially higher than the average 

per-minute IP CTS cost projected for 

2021–22. The $1.30 per-minute 

compensation rate was adopted based 

on pre-COVID–19 estimates of average 

per-minute cost. To date, the impact of 

the COVID–19 pandemic has been to 

reduce average per-minute IP CTS costs 

substantially below the $1.30 cost-based 

rate adopted by the Commission. Based 

on providers’ cost and demand 

projections submitted in March 2021, 

the TRS Fund administrator estimates a 

weighted average cost for IP CTS 

(including a 10% operating margin) of 

$1.1169 per minute—approximately 

14% lower than the scheduled $1.30 

compensation. Have providers revised 

their projections of 2021–22 costs and 

demand? If so, the Bureau seeks detailed 

information about such revised 

projections and the basis on which they 

were revised, to enable a determination 

of the likelihood that average perminute costs (plus operating margin) for 

the 2021–22 Fund Year will exceed the 

$1.30 level. Is there other reliable data 

supporting a compensation freeze at the 

$1.42 level? 

• The $1.30 per-minute rate that is 

scheduled to become effective July 1 

will expire at the end of the 2021–22 

Fund Year. Is freezing the rate at a 

higher level necessary at this time, or 

could the Commission effectively 

address the impact of possible changes 

in service-quality standards when 

setting compensation for the subsequent 

rate period? 

• While the Commission has 

proposed that metric standards be 

developed for IP CTS caption delay and 

accuracy, no such standards have been 

adopted to date. Nonetheless, the 

Bureau seeks information about any 

investments in quality and technology 

improvements currently being 

considered by providers. To what extent 

could such investments be expected to 

cause a net increase in a provider’s perminute service costs during the 2021–22 

Fund Year? 

• Given the industry’s recent 

innovation, development, and 

investment in automatic speech 

recognition, to what extent could such 

investment in quality and technology 

improvements result in a decrease in 

per-minute costs? 

• If the Commission were to ‘‘freeze’’ 

IP CTS compensation at the current 

$1.42 level, what increase would be 

needed in the proposed TRS funding 

requirement and the contribution factor 

for support of IP CTS? If such action 

were to be taken after the $1.30 

compensation level becomes effective, 

should the Commission ‘‘true up’’ 

compensation retroactively to July 1? 

How should such a true-up be handled? 

Federal Communications Commission. 

Gregory Haledjian, 

Legal Advisor, Consumer and Governmental 

Affairs Bureau. 

[FR Doc. 2021–15008 Filed 7–14–21; 8:45 am] 

BILLING CODE 6712–01–P 

FEDERAL COMMUNICATIONS 

COMMISSION 

[OMB 3060–0874; FR ID 37712] 

Information Collection Being 

Submitted for Review and Approval to 

Office of Management and Budget 

AGENCY: Federal Communications 

Commission. 

ACTION: Notice and request for 

comments. 

SUMMARY: As part of its continuing effort 

to reduce paperwork burdens, as 

required by the Paperwork Reduction 

Act (PRA) of 1995, the Federal 

Communications Commission (FCC or 

the Commission) invites the general 

public and other Federal Agencies to 

take this opportunity to comment on the 

following information collection. 

Pursuant to the Small Business 

Paperwork Relief Act of 2002, the FCC 

seeks specific comment on how it might 

‘‘further reduce the information 

collection burden for small business 

concerns with fewer than 25 

employees.’’ The Commission may not 

conduct or sponsor a collection of 

information unless it displays a 

currently valid Office of Management 

and Budget (OMB) control number. No 

person shall be subject to any penalty 

for failing to comply with a collection 

of information subject to the PRA that 

does not display a valid OMB control 

number. 

DATES: Written comments and 

recommendations for the proposed 

information collection should be 

submitted on or before August 16, 2021. 

ADDRESSES: Comments should be sent to 

www.reginfo.gov/public/do/PRAMain. 

Find this particular information 

collection by selecting ‘‘Currently under 

30-day Review—Open for Public 


khammond on DSKJM1Z7X2PROD with NOTICES
37330 Federal Register / Vol. 86, No. 133 / Thursday, July 15, 2021 / Notices 

Comments’’ or by using the search 

function. Your comment must be 

submitted into www.reginfo.gov per the 

above instructions for it to be 

considered. In addition to submitting in 

www.reginfo.gov also send a copy of 

your comment on the proposed 

information collection to Cathy 

Williams, FCC, via email to PRA@

fcc.gov and to Cathy.Williams@fcc.gov. 

Include in the comments the OMB 

control number as shown in the 

SUPPLEMENTARY INFORMATION below. 

FOR FURTHER INFORMATION CONTACT: For 

additional information or copies of the 

information collection, contact Cathy 

Williams at (202) 418–2918. To view a 

copy of this information collection 

request (ICR) submitted to OMB: (1) Go 

to the web page http://www.reginfo.gov/ 

public/do/PRAMain, (2) look for the 

section of the web page called 

‘‘Currently Under Review,’’ (3) click on 

the downward-pointing arrow in the 

‘‘Select Agency’’ box below the 

‘‘Currently Under Review’’ heading, (4) 

select ‘‘Federal Communications 

Commission’’ from the list of agencies 

presented in the ‘‘Select Agency’’ box, 

(5) click the ‘‘Submit’’ button to the 

right of the ‘‘Select Agency’’ box, (6) 

when the list of FCC ICRs currently 

under review appears, look for the Title 

of this ICR and then click on the ICR 

Reference Number. A copy of the FCC 

submission to OMB will be displayed. 

SUPPLEMENTARY INFORMATION: As part of 

its continuing effort to reduce 

paperwork burdens, as required by the 

Paperwork Reduction Act (PRA) of 1995 

(44 U.S.C. 3501–3520), the FCC invited 

the general public and other Federal 

Agencies to take this opportunity to 

comment on the following information 

collection. Comments are requested 

concerning: (a) Whether the proposed 

collection of information is necessary 

for the proper performance of the 

functions of the Commission, including 

whether the information shall have 

practical utility; (b) the accuracy of the 

Commission’s burden estimates; (c) 

ways to enhance the quality, utility, and 

clarity of the information collected; and 

(d) ways to minimize the burden of the 

collection of information on the 

respondents, including the use of 

automated collection techniques or 

other forms of information technology. 

Pursuant to the Small Business 

Paperwork Relief Act of 2002, Public 

Law 107–198, see 44 U.S.C. 3506(c)(4), 

the FCC seeks specific comment on how 

it might ‘‘further reduce the information 

collection burden for small business 

concerns with fewer than 25 

employees.’’ 

OMB Control Number: 3060–0874. 

Title: Consumer Complaint Center: 

Informal Consumer Complaints. 

Form Number: N/A. 

Type of Review: Revision of a 

currently approved collection. 

Respondents: Individuals or 

households; Business or other for-profit 

entities; Not for profit institutions; State, 

Local or Tribal Government. 

Number of Respondents and 

Responses: 292,937 respondents; 

292,937 responses. 

Estimated Time per Response: 15 

minutes (.25 hour) to 1 hour. 

Frequency of Response: On occasion 

reporting requirement. 

Obligation to Respond: Voluntary. 

The statutory authority for this 

collection is contained in 47 U.S.C. 208 

of the Communications Act of 1934, as 

amended (the Act). 

Total Annual Burden: 73,244 hours. 

Total Annual Cost: None. 

Nature and Extent of Confidentiality: 

Confidentiality is an issue to the extent 

that individuals and households 

provide personally identifiable 

information, which is covered under the 

FCC’s updated system of records notice 

(SORN), FCC/CGB–1, ‘‘Informal 

Complaints, Inquiries and Requests for 

Dispute Assistance.’’ As required by the 

Privacy Act, 5 U.S.C. 552a, the 

Commission also published a SORN, 

FCC/CGB–1 ‘‘Informal Complaints, 

Inquiries, and Requests for Dispute 

Assistance,’’ in the Federal Register on 

August 15, 2014 (79 FR 48152) which 

became effective on September 24, 2014. 

It may be reviewed at https://

www.fcc.gov/general/privacy-actinformation#systems. 

Privacy Impact Assessment: The FCC 

completed a Privacy Impact Assessment 

(PIA) on June 28, 2007. It may be 

reviewed at http://www.fcc.gov/omd/ 

privacyact/Privacy-ImpactAssessment.html. 

Needs and Uses: The Commission 

consolidated all of the FCC informal 

consumer complaint intake into an 

online consumer complaint portal, 

which allows the Commission to better 

manage the collection of informal 

consumer complaints. Informal 

consumer complaints consist of 

informal consumer complaints, 

inquiries and comments. This revised 

information collection requests OMB 

approval for the addition of a layer of 

consumer reported complaint 

information related to the National DeafBlind Equipment Distribution Program 

rules. 

The information collection burdens 

associated with these complaints is 

being transferred from OMB Control 

Number 3060–1225 (National DeafBlind Equipment Distribution Program) 

to OMB Control Number 3060–0874 to 

enable consumers to file complaints 

related to the National Deaf-Blind 

Equipment Distribution Program rules 

through the Commission’s Consumer 

Complaint Center. 

Federal Communications Commission. 

Marlene Dortch, 

Secretary, Office of the Secretary. 

[FR Doc. 2021–15080 Filed 7–14–21; 8:45 am] 

BILLING CODE 6712–01–P 

FEDERAL HOUSING FINANCE 

AGENCY 

[No. 2021–N–8] 

Proposed Collection; Comment 

Request 

AGENCY: Federal Housing Finance 

Agency. 

ACTION: 60-Day notice of submission of 

information collection for approval from 

Office of Management and Budget. 

SUMMARY: In accordance with the 

requirements of the Paperwork 

Reduction Act of 1995 (PRA), the 

Federal Housing Finance Agency (FHFA 

or the Agency) is seeking public 

comments concerning an information 

collection known as ‘‘Minority and 

Women Inclusion,’’ which has been 

assigned control number 2590–0014 by 

the Office of Management and Budget 

(OMB). FHFA intends to submit the 

information collection to OMB for 

review and approval of a three-year 

extension of the control number, which 

is due to expire on October 31, 2021. 

DATES: Interested persons may submit 

comments on or before September 13, 

2021. 

ADDRESSES: Submit comments to FHFA, 

identified by ‘‘Proposed Collection; 

Comment Request: ‘‘Minority and 

Women Inclusion, (No. 2021–N–8)’’ by 

any of the following methods: 

• Agency Website: www.fhfa.gov/ 

open-for-comment-or-input. 

• Federal eRulemaking Portal: http:// 

www.regulations.gov. Follow the 

instructions for submitting comments. If 

you submit your comment to the 

Federal eRulemaking Portal, please also 

send it by email to FHFA at 

RegComments@fhfa.gov to ensure 

timely receipt by the Agency. 

• Mail/Hand Delivery: Federal 

Housing Finance Agency, 400 Seventh 

Street SW, Washington, DC 20219, 

ATTENTION: Proposed Collection; 

Comment Request: ‘‘Minority and 

Women Inclusion, (No. 2021–N–8)’’. 

We will post all public comments we 

receive without change, including any 


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