Last Modified Date: October 16, 2020 1

Financial Institution Diversity Self-Assessment

(FID-SA) User Guide

Intended Audience: FDIC-Regulated Financial Institutions
Last Modified Date: October 16, 2020 2

Table of Contents

Financial Institution Diversity Self-Assessment (FID-SA) Overview.............................................................. 3

Logging into FID-SA through FDICconnect .................................................................................................... 3

FID-SA Home Page ........................................................................................................................................ 6

Viewing Diversity Self-Assessments.............................................................................................................. 7

Create a New Diversity Self-Assessment ...................................................................................................... 8

Diversity Self-Assessment Sections......................................................................................................... 10

Section l – Financial Institution Information....................................................................................... 11

Section II – Assessment of the Financial Institution’s Diversity Policies and Practices......................12

Section III – Diversity Data .................................................................................................................. 13

Section IV – Additional Information.................................................................................................... 14

Attachments and History Tabs................................................................................................................ 15

Copying/Cloning a Previously Submitted Diversity Self-Assessment ......................................................... 17

Opting Out of Completing FDIC’s Diversity Self-Assessment...................................................................... 19

Submitting a Diversity Self-Assessment...................................................................................................... 20

Print and Save ............................................................................................................................................. 21

FAQ (Frequently Asked Questions) Tab ...................................................................................................... 21

Access Issues, Error Messages and Troubleshooting.................................................................................. 22

Helpful Tips ................................................................................................................................................. 24
Last Modified Date: October 16, 2020 3

Financial Institution Diversity Self-Assessment (FID-SA) Overview

Financial Institution Diversity Self-Assessment, also known as FID-SA, is used to capture and manage the 

Diversity Self-Assessments received from the FDIC-regulated Financial Institutions. The FDIC may use 

the information provided by its regulated financial institutions to monitor progress and trends in the 

financial services industry with regard to diversity and inclusion in employment and contracting 

activities.

Logging into FID-SA through FDICconnect

FID-SA is a cloud-based solution which means FDIC regulated institutions can access it through the 

Internet from the FDICconnect Business Center. FDICconnect establishes a secure internet connection 

for electronic communications and transactions between authorized users. 

Users must be designated by their financial institution to access applications from FDICconnect through 

the institution’s FDICconnect Coordinator. In the event your Coordinator is unavailable or you do not 

know who your Coordinator is, you may contact the FDICconnect Help Desk by calling 1-877-275-3342

(select Option 4), or email FDICconnect@fdic.gov. Your FDICconnect Coordinator will send you a secure 

link to create a FDICconnect account and also provide you with your username and temporary password. 

The FID-SA user will log into FDICconnect and enter their username and temporary password, and then

they will be prompted to change their password. Next, the FID-SA user will be asked how they would 

like to register for the two-factor authentication which is your one-time password. Once registered for 

the two-factor authentication, on an on-going basis you will log into FDICconnect using your username 

and password and then you will be asked to enter the one-time password (OTP). OTPs are generated 

each time you log into FDICconnect.

Upon receipt of your login credentials, you will open an internet browser and enter the FDICconnect

URL: https://www.fdicconnect.gov

Please note if your financial institution needs multiple users to have access to the FID-SA portal, 

contact your institution’s FDICconnect Coordinator.

Once you are on the FDICconnect Business Center page, click Sign In.
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After clicking Sign In, you will be directed to the first login screen of the two-factor authentication. Read 

the Security Notice, enter your FDIC FCX account User Name and Password, and click Submit.

Next, is the second login screen of the two-factor authentication for the registered email address. Enter 

the registered token PIN in the One-time Password (OTP) field, your FDIC account password, and click

Submit.

Please note that your OTP is always generated by how you chose to register for the two-factor 

authentication. Only the institution’s designated FCX coordinator can provide tokens to bank staff 

authorized to access the system. The OTP code received on the token is the OTP. Enter your OTP as soon 

as you receive it to avoid login interruptions.

If you have questions, or experience technical issues while registering for the OTP, contact the 

FDICconnect registration helpdesk by email at FDICconnect@fdic.gov, or by phone at 1-877-275-

3342 (Option 4). Provide the helpdesk with the name of your institution and Bank Certification number. 
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Under the Business Center Menu, click the expand box next to Financial Institution Diversity. Then click 

the Financial Institution Diversity Assessment link. 

Read the FDICconnect Financial Institution Diversity Self-Assessment portal agreement; and, if you 

accept the terms, check the box and click Next.

 
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FID-SA Home Page

When first logging in, the FID-SA Home Page will appear. From this page you can view your financial 

institution’s information, view previously completed Diversity Self-Assessments, create a new Diversity 

Self-Assessment, clone a previously submitted Diversity Self-Assessment, and access user resources 

through the FAQ (Frequently Asked Questions) and HELP pages.

Any field in blue can be opened and viewed by a clicking on it

On the top right corner are more viewable options for the Bank User. Click the drop down arrow to 

navigate to areas such as Home (takes you to the home page), My Profile (bank user information), My 

Bank (bank information), and Logout (logging off FID-SA portal).
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Viewing Diversity Self-Assessments

From the Home page, you are able to view diversity self-assessments by clicking the drop down arrow 

and choosing a list view to see a filtered list of Diversity Self-Assessments (All, Current Year, and 

Previous Years). The default list view is Current Year.

The columns consist of the following: FID-SA ID (auto-generated ID number for each assessment), 

Reporting Period (assessment reporting period year), Account Name (bank name), Date Submitted

(assessment submission date), Submission Status (displays if Diversity Self-Assessment status is “in 

progress” or “submitted”), and FI Non-Submittal (financial institution has opted out of completing their 

assessment for the specific reporting period if box is checked).

Click on a FID-SA ID (highlighted in blue) link to open and view the diversity self-assessment for the 

corresponding reporting year.

Financial institutions have the ability to view older and current assessments. 
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Create a New Diversity Self-Assessment

To create a new Diversity Self-Assessment, click the New button.

The New Diversity Self-Assessment window will open. The Reporting Period field will automatically 

populate to the current year’s reporting period, or manually enter the desired reporting period year you 

are submitting. Confirm the correct reporting period year is displayed and click Save.

An error message will appear if a Diversity Self-Assessment record already exists for a reporting 

period that is manually entered. 

Financial institutions will NOT be allowed to create a new assessment for a reporting period past July 

1st of the prior year. An attempt to create a new assessment for a prior reporting period, will result in an 

error message displaying “Corrections to submitted diversity self-assessments cannot be made past July 

1st”.

Financial institutions will NOT be allowed to create a new assessment for a reporting period older 

than five years (current year minus five). An attempt to create a new assessment for a reporting period 

older than five years, will result in an error message displaying “Diversity Self-Assessment older than 5 

years cannot be Created OR Edited”.
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Completing the Diversity Self-Assessment is voluntary. Financial institutions may choose to opt out of 

completing their diversity self-assessment for the reporting period. Refer to instructions under the 

section: Opting out of Completing FDIC’s Diversity Self-Assessment. 

However, if you choose to continue completing the Diversity Self-Assessment, click Save to proceed to 

complete the diversity self-assessment. 

The estimated reporting burden statement appears. After reading the statement, click Ok. 
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A Diversity Self-Assessment ID is auto-generated and assigned to identify the new Diversity SelfAssessment for the Reporting Period year.

Diversity Self-Assessment Sections

The Diversity Self-Assessment contains four sections within the Diversity Self-Assessment tab. 

Complete each section by first clicking the Edit button. 

Click the Save button after completing each section, and before proceeding to the next section. 
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Section l – Financial Institution Information

Section 1 requests financial institution information.

• Name of Financial Institution and Bank Cert #– This information is auto-populated.

• Period Covered by the Assessment – The financial institution’s assessment information for the prior 

calendar year. This information is auto-populated.

• Diversity and Inclusion Officer and/or Supplier Diversity Officer, or their equivalent – Identification 

and contact information for the official(s) designated with the responsibility for diversity in 

employment and/or business activities. 

• Diversity and Inclusion Website – Financial Institution’s dedicated Diversity and Inclusion web page.

• A brief description is requested of the following:

o Governance Structure – The organization that makes overall decisions, oversight and 

management of the financial institution (e.g., Board of Directors, C-Suite Management, 

Ownership Structure, or other type of governance structure).

o Total Assets – Total assets identified as: (1) less than $307 million; (2) between $307 million to 

$1.226 billion; or (3) more than $1.226 billion.

o Community Characteristics – The residential makeup of the community served by the financial 

institution; e.g., rural suburban, urban or all that apply.

IMPORTANT! Remember to Save after completing each Section. 
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Section II – Assessment of the Financial Institution’s Diversity Policies and Practices

Section II is the assessment of the financial institution’s diversity policies and practices. This section 

correlates with the five standards contained in the Policy Statement and allows the institution to 

evaluate itself against leading diversity practices. For each question, select the appropriate response 

from the Yes/No drop down. A “yes or no” response for Section II of the Diversity Self-Assessment 

applies to your institution’s diversity practices. The default is “None”. Additional, supporting

information for each question can be included in the adjacent text box to support your institution’s 

program successes or program challenges.

IMPORTANT! Remember to Save after completing each Section. 

A “no” response does not negatively reflect on your program. 
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Section III – Diversity Data

Section III is the diversity data. This section requests information for the financial institution’s workforce 

and supplier diversity for the assessment period. 

• WORKFORCE PROFILE: The numbers of minorities/non-minorities and women/men in its 

workforce, excluding contract or agreement personnel; its management; and its Board of Directors.

• PROCUREMENT – SUPPLIER DIVERSITY: Total dollars and percentages paid to minority-owned and 

women-owned businesses.

o Total spend – The financial institution’s total dollar amount spent for the procurement of goods 

and services during the calendar year reported.

o Minority-owned – Companies that designate themselves as minority-owned include businesses 

with more than 50 percent of the ownership or control of which is held by 1 or more minority 

individuals; and more than 50 percent of the net profit or loss of which accrues to 1 or more.

o Woman-owned – Companies that designate themselves as women-owned businesses with 

more than 50 percent of the ownership or control of which is held by 1 or more women; more 

than 50 percent of the net profit or loss of which accrues to 1 or more women; and a significant 

percentage of senior management positions of which are held by women.

o Minority and woman-owned – Companies that designate themselves as both minority-owned 

and woman-owned.

IMPORTANT! Remember to Save after completing each Section. 
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Section IV – Additional Information

Section IV is for additional information/comments provided by the financial institution in support of its 

diversity program that it deems important, or to clarify responses in Sections II and III.

IMPORTANT! Remember to Save after completing each Section. 
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Attachments and History Tabs

The Attachments and History tabs provide additional functionality for the Diversity Self-Assessment.

The Attachments tab allows you to upload documentation in support of your diversity and inclusion 

practices. Click the Add Files button to upload files/documents, taking note of the required file size and 

formats (highlighted yellow in the screenshot).

Once all files have been uploaded, you must click on the Diversity Self-Assessment tab to click Submit 

Form.

IMPORTANT! You cannot submit the completed Diversity Self-Assessment from the Attachments 

tab. You must return to the Diversity Self-Assessment tab to click the Submit Form button. Refer to 

the Submitting a Diversity Self-Assessment section for guidance

If you upload an attachment to a Diversity Self-Assessment that has already been submitted, you 

must refresh the page after uploading your document. The submission status will switch to “In Progress” 

and you will need to go to the Diversity Self-Assessment tab and click Submit Form to re-submit the SelfAssessment with the newly-uploaded file. 
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The History tab displays the history of the Diversity Self-Assessment, such as date submitted, submission 

status, and identifies the user that prepared and submitted the Diversity Self-Assessment. It also 

identifies the edits made to previously submitted self-assessments through the “original value” (refers 

to the initial response) and “new value” (refers to an updated response) fields.
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Copying/Cloning a Previously Submitted Diversity Self-Assessment

To copy a previously submitted diversity self-assessment for a new reporting period, click the Clone

button. This feature will automatically pre-populate a new diversity self-assessment with information 

that was previously completed and submitted. 

The below screen appears after clicking the Clone button. Click on the drop down arrows to select a 

diversity self-assessment from a previously submitted reporting period. After highlighting the reporting 

year to clone, click Clone. 
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The diversity self-assessment information from the selected reporting period year will all be cloned to a 

new assessment for the user to update with diversity policies and practices relevant to the new

reporting period year. 
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Opting Out of Completing FDIC’s Diversity Self-Assessment

Completing the Diversity Self-Assessment is voluntary. Financial institutions may opt-out from 

submitting their Diversity Self-Assessment for any reporting year; or may prefer to provide their 

Diversity Self-Assessment in a different format in lieu of completing FDIC’s Diversity Self-Assessment. In 

these instances, you will click on the New button from the home page as if you were creating a new 

Diversity Self-Assessment. 

Check the FI Non-Submittal box if you choose to opt-out of completing a Diversity Self-Assessment and 

then click Save. Take note of the “Additional Info” highlighted in yellow, which further instructs financial 

institutions who prefer to submit their own assessment format or other documentation demonstrating

diversity practices may do so under the Attachments tab. Click on Attachments tab to upload the 

document(s); and refer to the Attachments and History Tab section in this document for 

instructions. 

When the FI Non-Submittal box is checked, you will be requested to include the reason why your 

financial institution will not submit for the stated reporting period in the Non-Submit Reason text box. 

An error message will appear if the Non-Submit Reason is not provided. 
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Submitting a Diversity Self-Assessment 

Once all sections of the Diversity Self-Assessment have been completed and saved, click on the Diversity 

Self-Assessment tab and click the Submit Form button. 

A message will appear stating the Diversity Self-Assessment has been successfully submitted, and you 

will receive a separate acknowledgement email from the FDIC confirming your submission. The 

Submission Status changes to Submitted. 

Edits to a diversity self-assessment that was submitted for the current reporting period, will revert to 

the status of In-Progress. You must save the changes and return to the Diversity Self-Assessment tab to 

click the Submit Form button. Confirm that the Diversity Self-Assessment was successfully submitted 

under Submission Status. 
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Print and Save 

To print or save a pdf file copy of the Diversity Self-Assessment, click the “Print PDF” button.

FAQ (Frequently Asked Questions) Tab

The FAQ tab contains frequently asked questions and answers about the Diversity Self-Assessment of 

FDIC’s regulated financial Institutions. 

HELP Tab

The Help tab provides an overview of the Financial Institution Diversity Program and includes a link to 

the FID-SA User Guide. 
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Access Issues, Error Messages and Troubleshooting

This section describes various access issues, error messages, and the troubleshooting steps to aid in 

correcting them.

1. Access related issues to FDICconnect are resolved through the financial institution’s FDICconnect 

Coordinator. 

2. If you navigate to another section without clicking the Save button, an error message stating “Data 

Not Saved – You have unsaved changes. Navigate back to Section x and save or cancel your 

changes”. Return to the identified Section to click the Save button, and proceed with completing 

the remaining Sections.

3. If at any time after clicking the Save button, you receive an error message, it will state the reason for 

the error. Follow the instructions contained in the error message to make the correction and then 

click the Save button.
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4. An error message will appear if a Diversity Self-Assessment record already exists for that reporting 

period.

5. An error message will appear if a new Diversity Self-Assessment is created, or if corrections to 

submitted diversity self-assessments are attempted past the July 1st cut-off date. 
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Helpful Tips

Any field in blue can be opened and viewed by a clicking on it.

Please note if your financial institution needs multiple users to have access to the 

FID-SA portal please contact your FDICconnect Coordinator.

Please note that your OTP is always generated by how you chose to register for 

the two-factor authentication. Only the institution’s designated FCX coordinator 

can provide tokens to bank staff authorized to access the system. The OTP code 

received on the token is the OTP. Enter your OTP as soon as you receive it to avoid login 

interruptions.

If you have questions, or experience technical issues while registering for the OTP, 

contact the FDICconnect registration helpdesk by email at FDICconnect@fdic.gov, 

or by phone at 1-877-275-3342 (Option 4). Provide the helpdesk with the name of 

your institution and Bank Certification number. 

An error message will appear if a Diversity Self-Assessment record already exists for 

that reporting period. 

Financial institutions will NOT be allowed to create a new assessment for a 

reporting period older than five years (current year minus five). An attempt to create a 

new assessment for a reporting period older than five years, will result in an error 

message displaying “Diversity Self-Assessment older than 5 years cannot be Created 

OR Edited”.

Financial institutions will NOT be allowed to create a new assessment for a 

reporting period past July 1st of the prior year. An attempt to create a new assessment 

after July 1st will result in an error message displaying “Corrections to submitted 

diversity self-assessments cannot be made past July 1st”.

Financial institutions have the ability to view older and current assessments. 

Remember to Save after completing each Section of the Diversity Self-Assessment. 
Last Modified Date: October 16, 2020 25

A “yes or no” response for Section II of the Diversity Self-Assessment applies to the 

institution’s diversity practices; a “no” response does not negatively reflect on your program. 

You cannot submit the completed Diversity Self-Assessment from the Attachments 

tab. You must return to the Diversity Self-Assessment tab to click the Submit Form 

button. Refer to the Submitting a Diversity Self-Assessment section for guidance.

If you upload an attachment to a Diversity Self-Assessment that has already been

submitted, you must refresh the page after uploading your document. The submission 

status will switch to “In Progress” and you will need to go to the Diversity SelfAssessment tab and click Submit Form to make sure the document is submitted.

Edits to a diversity self-assessment that was Submitted for the current reporting period, will 

revert to the status of In-Progress. You must save the changes and return to the Diversity SelfAssessment tab to click the Submit Form button. Confirm that the Diversity Self-Assessment 

was successfully submitted under Submission Status.