[Federal Register Volume 86, Number 114 (Wednesday, June 16, 2021)]
[Notices]
[Page 32070]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-12703]


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NATIONAL CREDIT UNION ADMINISTRATION


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: National Credit Union Administration (NCUA).

ACTION: Notice and request for comment.

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SUMMARY: The National Credit Union Administration (NCUA), as part of a 
continuing effort to reduce paperwork and respondent burden, invites 
the general public and other Federal agencies to comment on the 
following extension of a currently approved collection, as required by 
the Paperwork Reduction Act of 1995.

DATES: Written comments should be received on or before August 16, 2021 
to be assured consideration.

ADDRESSES: Interested persons are invited to submit written comments on 
the information collection to Mackie Malaka, National Credit Union 
Administration, 1775 Duke Street, Suite 6060, Alexandria, Virginia 
22314; Fax No. 703-519-8579; or email at <a href="/cdn-cgi/l/email-protection#3666647775595b5b53584245767875637718515940"><span class="__cf_email__" data-cfemail="7a2a283b391517171f140e093a34392f3b541d150c">[email protected]</span></a>.

FOR FURTHER INFORMATION CONTACT: Address requests for additional 
information to Mackie Malaka at the address above or telephone 703-548-
2704.

SUPPLEMENTARY INFORMATION: 
    OMB Number: 3133-0188.
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Type of Review: Extension of a currently approved collection.
    Abstract: This collection of information is necessary to enable the 
Agency to garner customer and stakeholder feedback in an efficient, 
timely manner, in accordance with our commitment to improving service 
delivery. The information collected from our customers and stakeholders 
will help ensure that users have an effective, efficient, and 
satisfying experience with the Agency's programs.
    Affected Public: Individuals and Households; Private Sector: 
Businesses or other for-profits and Not-for-profit institutions.
    Estimated Number of Respondents: 56,000.
    Estimated Number of Responses per Respondent: Once per request.
    Estimated Total Annual Burden Hours: 42,000.
    Request for Comments: Comments submitted in response to this notice 
will be summarized and included in the request for Office of Management 
and Budget approval. All comments will become a matter of public 
record. The public is invited to submit comments concerning: (a) 
Whether the collection of information is necessary for the proper 
execution of the function of the agency, including whether the 
information will have practical utility; (b) the accuracy of the 
agency's estimate of the burden of the collection of information, 
including the validity of the methodology and assumptions used; (c) 
ways to enhance the quality, utility, and clarity of the information to 
be collected; and (d) ways to minimize the burden of the collection of 
the information on the respondents, including the use of automated 
collection techniques or other forms of information technology.

    By Melane Conyers-Ausbrooks, Secretary of the Board, the 
National Credit Union Administration, on June 11, 2021.

    Dated: June 4, 2021.
Mackie I. Malaka,
NCUA PRA Clearance Officer.
[FR Doc. 2021-12703 Filed 6-15-21; 8:45 am]
BILLING CODE 7535-01-P


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