Page 1 of 27

Accessibility Conformance Report (ACR®)

Based off VPAT® Version 2.1 – March 2018

Accessibility Conformance Report (ACR®) ................................................................................. 1

About This Document................................................................................................................. 1

Essential Requirements and Best Practices for Information & Communications Technology 

(ICT) Vendors ............................................................................................................................ 2

[FDIC] Accessibility Conformance Report .................................................................................10

About This Document

This document is broken into two main sections:

• Essential Requirements and Best Practices for using the VPAT® to complete an

Accessibility Conformance Report 

• The VPAT Template

Please carefully review the Essential Requirements and Best Practices sections before 

using the VPAT to create an Accessibility Conformance Report. The VPAT 2.0 

template now includes criteria from WCAG 2.0 and EN 301 549, as well as the Revised 

Section 508 Standards and Section 255 guidelines. 

“Voluntary Product Accessibility Template” and “VPAT,” including the template format, 

are Federally Registered Service Marks of the Information Technology Industry Council 

(ITI). VPAT 2.0 users agree not to deviate materially from the template format provided 

by ITI, and to use the service mark (“®”) where appropriate.
Page 2 of 27

Essential Requirements and Best Practices for 

Information & Communications Technology (ICT) 

Vendors

This section provides guidance for reporting product conformance for three major 

accessibility standards and guidelines using the VPAT® to produce the Accessibility 

Conformance Report. Deviating from these guidelines precludes vendors from 

referencing the template by name and/or the VPAT acronym. The purpose of these 

essential requirements and best practices are to promote accurate and consistent 

reporting of product accessibility information.

The VPAT is a template used to document a product's conformance with accessibility 

standards and guidelines. The purpose of the VPAT is to assist customers and buyers 

in making preliminary assessments regarding the availability of commercial "Electronic 

and Information Technology," also referred to as “Information and Communication 

Technology” (ICT) products and services with features that support accessibility.

Getting Started

1. Before creating a report, read all of the materials provided in this document.

2. The Information Technology Industry Council (ITI) provides the VPAT. Use of 

the template and service mark does not require membership in ITI.

3. Determine which accessibility standards/guidelines will be included in the product 

conformance report

4. It is the vendor’s responsibility to maintain the integrity of the data in the report.

Essential Requirements for Authors

The following are the minimum requirements to be a VPAT®.

1. The VPAT name and template are registered service marks of ITI. Use of the 

VPAT template and name requires the inclusion of the registered service mark 

(i.e., “VPAT®”). Users of the VPAT agree not to deviate from the Essential 

Requirements for Authors.
Page 3 of 27

2. The template file can be used as is or replicated in a different delivery format, for 

example as HTML or PDF. The only requirement is that the final conformance 

report must be accessible.

3. A report may contain a minimum of one applicable Standard/Guideline or any 

combination of the three Standards/Guidelines that are applicable to the product 

being reported.

4. A report must contain the following content at a minimum:

• Report Title – In the heading format of “[Company Name] Accessibility 

Conformance Report”

• VPAT Heading Information – Template version

• Name of Product/Version – Name of Product being reported, including 

version of the product

• Product Description – A brief description of the product

• Date – Date of report publication. At a minimum, provide the month and year 

of the report publication. For example, “May 2016”. If date is included ensure 

it is clear “4 May 2016” or “May 4, 2016”. 

• Contact Information – Contact Information for follow-up questions. Listing an 

email is sufficient.

• Notes – Any details or further explanation about the product or the report. 

This section may be left blank.

• Evaluation Methods Used – Include a description of what evaluation 

methods were used to complete the VPAT for the product under test.

• Applicable Standards/Guidelines – A clear indication of which 

Standards/Guidelines this Conformance Report covers.

• The list must include only the Standards/Guidelines that were used to 

develop the product. 

• A report must contain a minimum of one Standard/Guideline or any 

combination of the three Standards.

• The applicable Standards/Guidelines that may be included are:

 Revised Section 508, as published in 2017, at 

www.Section508.gov

 Web Content Accessibility Guidelines 2.0 or WCAG 2.0

(ISO/IEC 40500), at http://www.w3.org/TR/2008/REC-WCAG20-

20081211/
Page 4 of 27

• This information can be in a table format at the top of the report with 

the table heading ‘Standards/Guidelines’ and the reported 

Standards/Guidelines identified. 

• Alternatively, the Standard/Guideline being reported can be clearly 

identified in the introductory text of the report. If multiple Standards or 

Guideline tables are included, each table should also be clearly 

identified as to the Standard or Guideline the criteria that table 

represents. 

• Terms – Conformance level terms description section

• Tables for Each Standard or Guideline – Tables showing the responses to 

the criteria.

5. WCAG Conformance Tables – The answers in the WCAG success criteria tables 

are based on the level of conformance being reported (Level A, AA or AAA). 

o These tables are used to answer:

 2017 Section 508:

• Chapter 5 Software

• Chapter 6 Support Documentation

 EN 301 549 Standard:

• Chapter 9 Web

• Chapter 10 Non-Web

• Chapter 11 Software

• Chapter 12 Documentation and Support Services

 The selected levels of WCAG 2.0 Guidelines.

o Due to answers applying to multiple criteria, when answering for the 

2017 Section 508 or EN 301 549, the answers need to be clear in what 

individual criteria the answer applies to. It is possible to either use a 

summary, selecting the worst case for the criteria, or to have separate 

answers or even tables for software, support documentation, authoring 

tools, etc., so long as the methodology used is made clear.

o If not completing a set of Standards such as Section 508 or EN 301 

549, then remove the breakdown information and answer only for the 

WCAG criteria.

6. Conformance Levels – The report must list the definition of the terms used in the 

Conformance Level column. ITI recommends the following terms. If a vendor 

deviates from the ITI definitions, the vendor shall reference this change in the 

heading Notes section. If a term is not used it can be removed from the list. The 

ITI definitions are:
Page 5 of 27

• Supports: The functionality of the product has at least one method that 

meets the criterion without known defects or meets with equivalent 

facilitation. 

• Supports with Exceptions: Some functionality of the product does not 

meet the criterion.

• Does Not Support: The majority of product functionality does not meet 

the criterion.

• Not Applicable: The criterion is not relevant to the product. 

• Not Evaluated: The product has not been evaluated against the criterion. 

This can only be used in WCAG 2.0 Level AAA.

Note: When filling in the WCAG tables, a response may use 'Supports' where 

one might otherwise be inclined to use 'Not Applicable'. This is in keeping with 

WCAG 2.0 Understanding Conformance: 'This means that if there is no content 

to which a success criterion applies, the success criterion is satisfied.

7. Remarks and Explanations – Detailed remarks should be provided in the 

Remarks and Explanations column to justify your answer in the Conformance 

Level column.

• When the conformance level is ‘supports with exceptions’ or ‘does not 

support’, the remarks should identify:

1. The functions or features with issues

2. How they do not fully support

• If the criterion does not apply, explain why.

• If an accessible alternative is used, describe it.

• In the Section 508 tables, when subsections of criteria do not apply to the 

product, the section may be summarized or removed as long as an 

explanation is provided explaining why a criterion does not apply. Another 

alternative is to leave the table and add a summary why the section 

doesn’t apply. For example, in Chapter 5 the criteria in 502 and 503 will 

not apply to a web only application, thus those sections can be removed 

with a summary in the notes for the chapter, or a row in the table.

Best Practices for Authors

ITI suggests that authors adopt the following best practices when using the VPAT® to 

create an Accessibility Conformance Report. 

• Branding Header: Company logo or branding information
Page 6 of 27

• Date Changes: If a report is revised, change the report date and explain the 

revision in the Notes section. Alternately, create a new report and explain in 

the Notes section that it supersedes an earlier version of the report.

• Notes: Add any notes applicable to product or the report

• Additional information about the product version that the document 

references

• Any revisions to the document

• Links to any related documents

• Additional information describing the product

• Additional information about what the document does or does not 

cover

• Information suggested by the WCAG 2.0 Conformance Claim, at

http://www.w3.org/TR/WCAG20/#conformance-claims

• Information needed to satisfy ISO/IEC 17050-1:2004, Supplier’s 

Declaration of Conformity

• Evaluation Methods Used – Information to enter may include the following:

• Testing is based on general product knowledge

• Similar to another evaluated product

• Testing with assistive technologies

• Published test method (provide name, publisher, URL link)

• Vendor proprietary test method 

• Other test method

• Remarks and Explanations: This section may include:

• Information regarding the testing of a given criteria.

• Information on application dependencies to support accessibility (e.g. 

OS, app frameworks, browsers recommended).

• How the customer can find more information about accessibility issues. 

One method can be to include the bug ID where customers can call the 

company’s customer support to get additional information.

• Known workarounds for accessibility issues.

• Legal Disclaimer: Area for any legal disclaimer text required by your 

organization. 

• Saving Space: To reduce the size of the report it is acceptable to remove 

sections. Individual criteria cannot be removed, only sections at a time. 

Section removal is acceptable in four situations:
Page 7 of 27

• When an entire standard is not being reported on, for example EN 301 

549, there should be no references of it in the report.

• When an entire section is not being reported on because it doesn’t 

apply to the product, for example:

 Chapter 4: Hardware. Information should be included in the 

notes for that section why it has been removed. 

 A card reader that doesn’t have sound could remove the criteria 

in section 413 Closed Caption Processing Technologies and 

just note the why the criteria doesn’t apply.

• If the product is not being evaluated for a level of the criteria (for 

example Level AAA) then that table may be deleted.

• If a requesting customer has identified that a section of the standard 

does not apply, information should be included in the notes that the 

section has been removed.

• WCAG 2.0 Tables: The WCAG 2.0 criteria is shown in three tables, Level A, 

Level AA, and Level AAA. 

• If desired, these tables can be combined into one table. 

• When reporting on a level (A, AA or AAA) all criteria for that level must 

be answered. 

• Language: Use text appropriate for your audience. 

• Multiple Reports: When using the VPAT to create an Accessibility 

Conformance Report for complex products it may be helpful to separate 

answers into multiple reports. For example, when a product is an Authoring 

Tool that also has web content and documentation. When multiple reports 

are used for a complex product, it is required to explain this and how to reach 

the other reports in the Notes section of each report.

• Criteria Text: To help conserve space in the ITI template only the criteria ID 

number and a short title have been included. Where possible, links have 

been included to the standard/guideline.

• It is acceptable to add the full text of the criteria into the cell if desired 

to help with understanding. 

• The links to the standards/guidelines can be removed.

• Ordering of Tables: The order that the standards/guideline tables appear may 

be changed to facilitate reading. For example, if the Accessibility Conformance 

Report is for Section 508 only, the WCAG tables may be moved to follow the 

numbering scheme used in the Section 508 criteria.
Page 8 of 27

• Guideline Section Heading Rows in Tables: The tables include heading rows 

to facilitate understanding the context of the criteria. 

o The cells in these rows do not require answers as indicated by “Heading 

cell – no response required.” 

o It is optional to add a response if desired.

o The shading of the row is also optional.

o If removing the heading rows, edit the criteria titles so it’s clear where they 

apply.

Posting the Final Document

• Remove the Essential Requirements and Best Practices for Information & 

Communications Technology (ICT) Vendors section from the template when 

publishing your Accessibility Conformance Report in final form. A link on 

page one in the template footnotes contains a hyperlink to this document on 

the Information Technology Industry Council (ITI) website at: 

http://www.itic.org.

• Check for each required item in the VPAT® document:

• The report title [Company Name] Accessibility Conformance 

Report

• The “VPAT® Version 2.0” heading

• Name of Product/Version

• Product Description

• Date

• Contact Information

• Notes

• Evaluation methods used

• Applicable Standards/Guidelines

• Terms

• Report Information

 Check that there is a response for each criterion for ‘Conformance 

Level’ and ‘Remarks and Explanations.’

• Post your final document on your company’s web site, or make the document 

available to customers upon request.
Page 9 of 27

• Your final document should be accessible.

Table Information for VPAT® Readers

For each of the standards, the criteria are listed by chapter in a table. The structures of 

the tables are: the first column contains the criteria being evaluated, the second column 

describes the level of conformance of the product regarding the criteria and the third 

column contains any additional remarks and explanations regarding the product.

• When sections of criteria do not apply, or deemed by the customer as not 

applicable, the section is noted as such and the rest of that table may be 

removed for that section.

• When multiple standards are being recorded in this document, the duplicative 

sections are noted and responded to only one time. The duplicate entry will note 

the cross reference to the data.
__________________________________

“Voluntary Product Accessibility Template” and “VPAT” are registered 

service marks of the Information Technology Industry Council (ITI) Page 10 of 27

[FDIC] Accessibility Conformance Report

Name of Product/Version:

Product Description:

Date: 

Contact information: 

Notes:

Evaluation Methods Used:

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline Included In Report

Web Content Accessibility Guidelines 2.0, at http://www.w3.org/TR/2008/RECWCAG20-20081211/Level A (Yes / No )

Level AA (Yes / No )

Level AAA (Yes / No )

Section 508 as published in 2017, at http://www.Section508.gov (Yes / No )

EN 301 549 Accessibility requirements suitable for public procurement of ICT 

products and services in Europe, at http://mandate376.standards.eu/standard (Yes / No )

Terms
Page 11 of 27

The terms used in the Conformance Level information are defined as follows:

• Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with 

equivalent facilitation.

• Supports with Exceptions: Some functionality of the product does not meet the criterion.

• Does Not Support: The majority of product functionality does not meet the criterion.

• Not Applicable: The criterion is not relevant to the product.

• Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.0 Report

Tables 1 and 2 also document conformance with: 

• Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support 

Documentation.

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and 

accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

Notes:

Criteria Conformance Level Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Closed: 

Authoring Tool: 

Web: 

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Web: Web: 
Page 12 of 27

Criteria Conformance Level Remarks and Explanations

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

Electronic Docs: 

Software:

Closed:

Authoring Tool:

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software) 

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software:

Authoring Tool:

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software) 

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

1.3.1 Info and Relationships (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

1.3.2 Meaningful Sequence (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

1.3.3 Sensory Characteristics (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web:

Electronic Docs: 

Software: 

Authoring Tool:
Page 13 of 27

Criteria Conformance Level Remarks and Explanations

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

1.4.1 Use of Color (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

1.4.2 Audio Control (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

2.1.1 Keyboard (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

2.1.2 No Keyboard Trap (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs:

Software: 

Authoring Tool:

2.2.1 Timing Adjustable (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:
Page 14 of 27

Criteria Conformance Level Remarks and Explanations

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

2.4.1 Bypass Blocks (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software) – Does not apply to non-web software

• 504.2 (Authoring Tool)

• 602.3 (Support Docs) – Does not apply to non-web docs

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

2.4.2 Page Titled (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

2.4.3 Focus Order (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

2017 Section 508

Web: 

Electronic Docs: 

Software: 

Web: 

Electronic Docs: 

Software: 
Page 15 of 27

Criteria Conformance Level Remarks and Explanations

• 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Authoring Tool: Authoring Tool:

3.1.1 Language of Page (Level A)

Also applies to:

2017 Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

3.2.1 On Focus (Level A)

Also applies to:

2017 Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

3.2.2 On Input (Level A)

Also applies to:

2017 Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

3.3.1 Error Identification (Level A)

Also applies to:

2017 Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

3.3.2 Labels or Instructions (Level A)

Also applies to:

2017 Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:
Page 16 of 27

Criteria Conformance Level Remarks and Explanations

4.1.1 Parsing (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

4.1.2 Name, Role, Value (Level A)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

Table 2: Success Criteria, Level AA

Notes:

Criteria Conformance Level Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

Web: 

Electronic Docs: 

Web: 

Electronic Docs: 
Page 17 of 27

Criteria Conformance Level Remarks and Explanations

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Software: 

Authoring Tool:

Software: 

Authoring Tool:

1.4.4 Resize text (Level AA)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

1.4.5 Images of Text (Level AA)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Closed:

Authoring Tool:

2.4.5 Multiple Ways (Level AA)

Also applies to:

2017 Section 508

• 501 (Web)(Software) – Does not apply to non-web software

• 504.2 (Authoring Tool)

• 602.3 (Support Docs) – Does not apply to non-web docs

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

2.4.6 Headings and Labels (Level AA)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

2.4.7 Focus Visible (Level AA)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:
Page 18 of 27

Criteria Conformance Level Remarks and Explanations

• 602.3 (Support Docs)

3.1.2 Language of Parts (Level AA)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

3.2.3 Consistent Navigation (Level AA)

Also applies to:

2017 Section 508

• 501 (Web)(Software) – Does not apply to non-web software

• 504.2 (Authoring Tool)

• 602.3 (Support Docs) – Does not apply to non-web docs

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

3.2.4 Consistent Identification (Level AA)

Also applies to:

2017 Section 508

• 501 (Web)(Software) – Does not apply to non-web software

• 504.2 (Authoring Tool)

• 602.3 (Support Docs) – Does not apply to non-web docs

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

3.3.3 Error Suggestion (Level AA)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

2017 Section 508

• 501 (Web)(Software)

• 504.2 (Authoring Tool)

• 602.3 (Support Docs)

Web: 

Electronic Docs: 

Software: 

Authoring Tool:

Web: 

Electronic Docs: 

Software: 

Authoring Tool:
Page 19 of 27

Table 3: Success Criteria, Level AAA

Notes:

Criteria Conformance Level Remarks and Explanations

1.2.6 Sign Language (Prerecorded) (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

1.2.7 Extended Audio Description (Prerecorded) (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

1.2.8 Media Alternative (Prerecorded) (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

1.2.9 Audio-only (Live) (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

1.4.6 Contrast Enhanced (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

1.4.7 Low or No Background Audio (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

1.4.8 Visual Presentation (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

1.4.9 Images of Text (No Exception) Control (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

2.1.3 Keyboard (No Exception) (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

2.2.3 No Timing (Level AAA)

Also applies to: Web: Web:
Page 20 of 27

Criteria Conformance Level Remarks and Explanations

2017 Section 508 – Does not apply

2.2.4 Interruptions (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

2.2.5 Re-authenticating (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

2.3.2 Three Flashes (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

2.4.8 Location (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

2.4.9 Link Purpose (Link Only) (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

2.4.10 Section Headings (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

3.1.3 Unusual Words (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

3.1.4 Abbreviations (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

3.1.5 Reading Level (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

3.1.6 Pronunciation (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

3.2.5 Change on Request (Level AAA)

Also applies to: Web: Web:
Page 21 of 27

Criteria Conformance Level Remarks and Explanations

2017 Section 508 – Does not apply

3.3.5 Help (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

3.3.6 Error Prevention (All) (Level AAA)

Also applies to:

2017 Section 508 – Does not apply

Web: Web:

2017 Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria Conformance Level Remarks and Explanations

302.1 Without Vision

302.2 With Limited Vision

302.3 Without Perception of Color

302.4 Without Hearing

302.5 With Limited Hearing

302.6 Without Speech

302.7 With Limited Manipulation

302.8 With Limited Reach and Strength

302.9 With Limited Language, Cognitive, and Learning Abilities

Chapter 4: Hardware

Notes:
Page 22 of 27

Criteria Conformance Level Remarks and Explanations

402 Closed Functionality Heading cell – no response required Heading cell – no response required

402.1 General Heading cell – no response required Heading cell – no response required

402.2 Speech-Output Enabled Heading cell – no response required Heading cell – no response required

402.2.1 Information Displayed On-Screen

402.2.2 Transactional Outputs

402.2.3 Speech Delivery Type and Coordination

402.2.4 User Control

402.2.5 Braille Instructions

402.3 Volume Heading cell – no response required Heading cell – no response required

402.3.1 Private Listening

402.3.2 Non-private Listening

402.4 Characters on Display Screens

402.5 Characters on Variable Message Signs

403 Biometrics Heading cell – no response required Heading cell – no response required

403.1 General

404 Preservation of Information Provided for Accessibility Heading cell – no response required Heading cell – no response required

404.1 General

405 Privacy Heading cell – no response required Heading cell – no response required

405.1 General

406 Standard Connections Heading cell – no response required Heading cell – no response required

406.1 General

407 Operable Parts Heading cell – no response required Heading cell – no response required

407.2 Contrast

407.3 Input Controls Heading cell – no response required Heading cell – no response required

407.3.1 Tactilely Discernible

407.3.2 Alphabetic Keys

407.3.3 Numeric Keys

407.4 Key Repeat

407.5 Timed Response

407.6 Operation
Page 23 of 27

Criteria Conformance Level Remarks and Explanations

407.7 Tickets, Fare Cards, and Keycards

407.8 Reach Height and Depth Heading cell – no response required Heading cell – no response required

407.8.1 Vertical Reference Plane

407.8.1.1 Vertical Plane for Side Reach

407.8.1.2 Vertical Plane for Forward Reach

407.8.2 Side Reach

407.8.2.1 Unobstructed Side Reach

407.8.2.2 Obstructed Side Reach

407.8.3 Forward Reach

407.8.3.1 Unobstructed Forward Reach

407.8.3.2 Obstructed Forward Reach

407.8.3.2.1 Operable Part Height for ICT with Obstructed Forward Reach

407.8.3.2.2 Knee and Toe Space under ICT with Obstructed Forward 

Reach

408 Display Screens Heading cell – no response required Heading cell – no response required

408.2 Visibility

408.3 Flashing

409 Status Indicators Heading cell – no response required Heading cell – no response required

409.1 General

410 Color Coding Heading cell – no response required Heading cell – no response required

410.1 General

411 Audible Signals Heading cell – no response required Heading cell – no response required

411.1 General

412 ICT with Two-Way Voice Communication Heading cell – no response required Heading cell – no response required

412.2 Volume Gain Heading cell – no response required Heading cell – no response required

412.2.1 Volume Gain for Wireline Telephones

412.2.2 Volume Gain for Non-Wireline ICT

412.3 Interference Reduction and Magnetic Coupling Heading cell – no response required Heading cell – no response required

412.3.1 Wireless Handsets

412.3.2 Wireline Handsets

412.4 Digital Encoding of Speech
Page 24 of 27

Criteria Conformance Level Remarks and Explanations

412.5 Real-Time Text Functionality Reserved for future Reserved for future

412.6 Caller ID

412.7 Video Communication

412.8 Legacy TTY Support Heading cell – no response required Heading cell – no response required

412.8.1 TTY Connectability

412.8.2 Voice and Hearing Carry Over

412.8.3 Signal Compatibility

412.8.4 Voice Mail and Other Messaging Systems

413 Closed Caption Processing Technologies Heading cell – no response required Heading cell – no response required

413.1.1 Decoding and Display of Closed Captions

413.1.2 Pass-Through of Closed Caption Data

414 Audio Description Processing Technologies Heading cell – no response required Heading cell – no response required

414.1.1 Digital Television Tuners

414.1.2 Other ICT

415 User Controls for Captions and Audio Descriptions Heading cell – no response required Heading cell – no response required

415.1.1 Caption Controls

415.1.2 Audio Description Controls

Chapter 5: Software

Notes:

Criteria Conformance Level Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA See WCAG 2.0 section See information in WCAG section

502 Interoperability with Assistive Technology Heading cell – no response required Heading cell – no response required

502.2.1 User Control of Accessibility Features

502.2.2 No Disruption of Accessibility Features

502.3 Accessibility Services Heading cell – no response required Heading cell – no response required

502.3.1 Object Information

502.3.2 Modification of Object Information

502.3.3 Row, Column, and Headers
Page 25 of 27

Criteria Conformance Level Remarks and Explanations

502.3.4 Values

502.3.5 Modification of Values

502.3.6 Label Relationships

502.3.7 Hierarchical Relationships

502.3.8 Text

502.3.9 Modification of Text

502.3.10 List of Actions

502.3.11 Actions on Objects

502.3.12 Focus Cursor

502.3.13 Modification of Focus Cursor

502.3.14 Event Notification

502.4 Platform Accessibility Features

503 Applications Heading cell – no response required Heading cell – no response required

503.2 User Preferences

503.3 Alternative User Interfaces

503.4 User Controls for Captions and Audio Description Heading cell – no response required Heading cell – no response required

503.4.1 Caption Controls

503.4.2 Audio Description Controls

504 Authoring Tools Heading cell – no response required Heading cell – no response required

504.2 Content Creation or Editing (if not authoring tool, enter “not 

applicable”) See WCAG 2.0 section See information in WCAG section

504.2.1 Preservation of Information Provided for Accessibility in Format 

Conversion

504.2.2 PDF Export

504.3 Prompts

504.4 Templates

Chapter 6: Support Documentation and Services

Notes:
Page 26 of 27

Criteria Conformance Level Remarks and Explanations

601.1 Scope Heading cell – no response required Heading cell – no response required

602 Support Documentation Heading cell – no response required Heading cell – no response required

602.2 Accessibility and Compatibility Features

602.3 Electronic Support Documentation See WCAG 2.0 section See information in WCAG section

602.4 Alternate Formats for Non-Electronic Support Documentation

603 Support Services Heading cell – no response required Heading cell – no response required

603.2 Information on Accessibility and Compatibility Features

603.3 Accommodation of Communication Needs

Disclaimer:

Notes: This report covers the degree of conformance for Web Content Accessibility Guidelines 2.0 and Section 508 as published in 2017. Therefore, 

tables and other details regarding European standards have been removed.

Validation for ICT Items

Use case:

When purchasing ICT where 508 validation is not possible prior to award (e.g., the solution has not been developed, configured, or installed). May also 

apply when ICT will be changed after award (e.g., updates, maintenance, replacements), or hosted in a third party environment. Consider your ability to 

independently validate conformance claims when determining whether to require the offeror to perform the validation.

Sample language:

The contractor shall test and validate the ICT solution for conformance to the Revised 508 Standards, in accordance with the required testing methods.

• For web and software, WCAG Level A and AA Conformance Test Results must be based on the Harmonized Testing Process for Section 508 Compliance:

Baseline Tests for Software and Web Accessibility.

• For Microsoft Office and PDF documents, WCAG Level A and AA Conformance test results must be based on the Harmonized Testing Guidance from the AED

ACOP.

• For ICT Items that are not electronic content, the offeror shall validate conformance to the applicable Revised 508 Standards using a defined testing process. The 

offeror must describe test process and provide the testing results to the agency.
Page 27 of 27