Skip to main content
          Skip to FDA Search
          Skip to in this section menu
          Skip to footer links


U.S. flagAn official website of the United States government

					Here’s how you know
          			Dot gov**The .gov means it’s official.**Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.
							      SSL**The site is secure.** The **https://** ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. 
			U.S. Food and Drug Administration
				
        Search
            Menu
							
						Search FDA
									
									Submit search 
		Featured
							Contact FDA
	                FDA Guidance Documents
	                Recalls, Market Withdrawals and Safety Alerts
	                Press Announcements
	                Warning Letters
	                Advisory Committees
	                En Español

					Products
            Food
							Drugs
							Medical Devices
							Radiation-Emitting Products
							Vaccines, Blood, and Biologics
							Animal and Veterinary
							Cosmetics
							Tobacco ProductsTopics
            About FDA
							Combination Products
							Regulatory Information
							Safety
							Emergency Preparedness
							International Programs
							News and Events
							Training and Continuing Education
							Inspections and Compliance
							Science and ResearchInformation For
            Consumers
	            Patients
	            Industry
	            Health Professionals
	            Federal, State and Local Officials 
 In this section:

                Office of Security and Emergency Management

Office of Security and Emergency Management
              
                        Virtual Tour of the FDA Emergency Operations Center Home
          About FDA
          FDA Organization
          Office of the Commissioner
          Office of Operations
          Office of Security and Emergency ManagementOffice of Operations Office of Security and Emergency Management

    
Share
    Post
    Linkedin

    Email
    PrintMission

The Office of Emergency Management (OEM) is located in the Office of Security and Emergency Management. It serves as the Food and Drug Administration’s (FDA) focal point for coordinating emergency response activities involving FDA regulated products. The office coordinates intra-agency and inter-agency activities related to emergency management and emergency preparedness and response, including the planning, conduct, and evaluation of exercises.

OEM develops, manages, and coordinates incident management plans, policies and programs for FDA to ensure that an agency structure exists to respond rapidly and effectively to all hazards.

OEM provides strategic direction and oversight of the FDA’s adoption of the National Incident Management System (NIMS); including all aspects of the development of plans, procedures and training programs in support of the Incident Command System.

Vision

Improved public health evidenced by reduced risk of illness and injury as a result of effective preparedness activities and coordination of emergency incidents involving FDA-regulated products.

Major functions and descriptions

**Focal Point for Coordination and Response -**for the Food and Drug Administration (FDA) in emergency and crisis situations involving FDA regulated products or in situations in which FDA regulated products are needed to be utilized or deployed.

**Emergency and Crisis Management** - assists in the development and management, emergency and crisis management policies and programs for FDA to ensure that a structure exists to respond rapidly to an emergency or crisis situation.

**Emergency Coordinator** - Serves as agency emergency coordinator to HHS Office of the Assistant Secretary for Preparedness and Response (OASPR) and as liaison to HHS Secretary's Office of Security and Strategic Information (OSSI).  Provides OASPR situational awareness of all FDA-related emergencies and ensures that FDA's emergency operations procedures are in alignment with national and HHS procedures.

**International Capability and Readiness** - Participates in international initiatives to ensure FDA's capability and readiness to work with foreign counterparts in responding to international emergencies involving or impacting FDA-regulated products and to share information with international counterparts during such emergencies.

**Emergency Operations Network Incident Management System** -manages the FDA Emergency Operations Network Incident Management System (EON IMS), a system for capturing large amounts of near real time information about emergencies related to FDA-regulated products for use by senior agency decision makers in assessing and managing response activities.   Provide offices and centers geographical information system maps created by EON IMS's GIS mapping component for use in strategic planning of agency emergency response activities.

**Emergency Operations Plans -** Develops and updates agency emergency operations plans and incident specific annexes, ensuring their alignment and compliance with the National Response Framework and its Emergency Support Functions and the National Incident Management System.

**Exercises for Emergency Operations Plans** - Plans and conducts agency exercises to test emergency operations plans.  Plans and coordinates FDA's participation in emergency exercises sponsored by other Departments and agencies, including national and international level exercises.

**Emergency Call Center** - Oversees the FDA Emergency Call Center which provides after normal hours service for responding to public inquiries and reports related to FDA-regulated products as well as surge capacity service for managing increased volumes of inquiries due to an event involving an FDA-regulated product.

**Emergency Operations Center** - Manages FDA's Emergency Operations Center (EOC), activating the EOC with augmented staffing from relevant centers and offices to monitor emergency situations, triage complaints and alerts, issue mission assignments to organizational components, coordinate overall agency response operations, and communicate with external partners requesting technical and material support.  FDA's EOC serves as the central point of contact with the Department of Homeland Security's National Operations Center, Health and Human Services Secretary’s Operation Center, Centers for Disease Control and Prevention Emergency Operations Center, U.S. Department of Agriculture/ Food Safety and Inspection Service Situation Room, and other Federal EOCs as appropriate.

**Evaluation of Emergency Responses -**Coordinates agency evaluation of emergency responses and crisis situations to determine appropriate internal and external referral for further action and recommended changes in agency procedures.

**Contact information**

For more information contact OCMWebQuestions@fda.hhs.gov

Resources For You

FDA Emergency Operations Plan - Public - Version 3.0, July 2019
	FDA's Emergency Operations Network Incident Management System
	FDA's Geographic Information System
	Emergency Preparedness and Response
	When and Where to Report Emergencies
	Virtual Tour of the FDA Emergency Operations Center

                                                                                  Content current as of:
      01/02/2020Office of Security and Emergency Management
              
          
                        Virtual Tour of the FDA Emergency Operations Center
 
 Footer Links
    FDA Archive
          About FDA
          Accessibility
      Visitor Information
          Website Policies / Privacy
          No FEAR Act
          Vulnerability Disclosure Policy
      FOIA
          HHS.gov
          USA.gov
    Contact FDA
      Follow FDA on Facebook
      Follow FDA on X
      Follow FDA on Instagram
      Follow FDA on LinkedIn
      View FDA videos on YouTube
      Subscribe to FDA RSS feeds
    FDA Homepage
    Contact Number
      1-888-INFO-FDA (1-888-463-6332) Back toTop