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[Federal Register Volume 90, Number 17 (Tuesday, January 28, 2025)]
[Notices]
[Page 8324]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2025-01805]

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DEPARTMENT OF VETERANS AFFAIRS

[OMB Control No. 2900-0764]

Agency Information Collection Activity Under OMB Review: Survey 
of Healthcare Experiences of Patients--Dental Care Patient Satisfaction 
Survey (DPSS)

AGENCY: Veterans Health Administration, Department of Veterans Affairs.

ACTION: Notice.

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SUMMARY: In compliance with the Paperwork Reduction Act (PRA) of 1995, 
this notice announces that the Veterans Health Administration (VHA), 
Department of Veterans Affairs (VA), will submit the collection of 
information abstracted below to the Office of Management and Budget 
(OMB) for review and comment. The PRA submission describes the nature 
of the information collection and its expected cost and burden, and it 
includes the actual data collection instrument.

DATES: Comments and recommendations for the proposed information 
collection should be sent by February 27, 2025.

ADDRESSES: To submit comments and recommendations for the proposed 
information collection, please type the following link into your 
browser: www.reginfo.gov/public/do/PRAMain, select ``Currently under 
Review--Open for Public Comments,'' then search the list for the 
information collection by Title or ``OMB Control No. 2900-0764.''

FOR FURTHER INFORMATION CONTACT: VA PRA information: Maribel Aponte, 
202-461-8900, [email protected].

SUPPLEMENTARY INFORMATION: 
    Title: Survey of Healthcare Experiences of Patients--Dental Care 
Patient Satisfaction Survey (DPSS) (VA Form 10-10070).
    OMB Control Number: 2900-0764. https://www.reginfo.gov/public/do/PRASearch.
    Type of Review: Revision of a currently approved collection.
    Abstract: The mission of the Veterans Health Administration (VHA) 
is to provide high quality medical and dental care to eligible 
veterans. Executive Order 12862, dated September 11, 1993, calls for 
the establishment and implementation of customer service standards, and 
for agencies to ``survey customers to determine the kind and quality of 
services they want and their level of satisfaction with current 
services.'' The overall purpose of the Dental Care Patient Satisfaction 
Survey (DPSS) is to systematically obtain information from patients, 
which can be used to identify problems or complaints that need 
attention and to improve the quality of dental health care services.
    This information will be collected through the DPSS, VA Form 10-
10070, and may be submitted either on paper or electronically by 
Veterans. The DPSS questions have minor changes, to include updates to 
the Race and Ethnicity data collection fields to reflect current 
requirements. VHA also is prepared to implement an additional mode of 
collecting the information utilizing a web-based access system for 
Veterans to submit the survey responses. Information obtained from this 
dental survey will be made readily available to VA Central Office 
(VACO), Veterans Integrated Service Network (VISN), VHA field staff, 
and stakeholders as part of the Network Performance Report and via the 
VA Intranet. This data will be used to demonstrate that VA is providing 
timely, high quality dental health care services to patients and to 
measure improvement toward performance goals.
    An agency may not conduct or sponsor, and a person is not required 
to respond to a collection of information unless it displays a 
currently valid OMB control number. The Federal Register Notice with a 
60-day comment period soliciting comments on this collection of 
information was published at 89 FR 92740, November 22, 2024.
    Affected Public: Individuals or Households.
    Estimated Annual Burden: 12,600 hours.
    Estimated Average Burden per Respondent: 15 minutes.
    Frequency of Response: Once annually.
    Estimated Number of Respondents: 50,400.
    Authority: 44 U.S.C. 3501 et seq.

Maribel Aponte,
VA PRA Clearance Officer, Office of Enterprise and Integration, Data 
Governance Analytics, Department of Veterans Affairs.
[FR Doc. 2025-01805 Filed 1-27-25; 8:45 am]
BILLING CODE 8320-01-P
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