CENTER FOR TOBACCO PRODUCTS 

OFFICE OF SMALL BUSINESS ASSISTANCE 

Disclaimer: This is not a formal dissemination of information by FDA and does not represent Agency position or policy. 

CENTER FOR TOBACCO PRODUCTS 
 

 

 

 

OFFICE OF SMALL BUSINESS ASSISTANCE 

The Center for Tobacco Products’ Office of Small Business 

Assistance (OSBA) provides technical and other non-financial 

assistance to small tobacco manufacturers and other small 

tobacco product businesses to help them comply with the 

provisions of the Federal Food, Drug, and Cosmetic Act related 

to tobacco product regulation. 

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TYPES OF ASSISTANCE 

• Compliance Webinars 

• Manufacturer Assistance 

• Retailer Education Materials 

• Responses to Questions and Inquiries 

• Commonly Asked Questions 

Best of all - everything is free! 

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COMPLIANCE WEBINARS 

FDA’s Center for Tobacco Products 

(CTP) hosts a series of webinars on 

federal tobacco regulations to provide 

compliance education and information 

to retailers and small business 

manufacturers. 

Compliance Webinars 

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ASSISTANCE FOR MANUFACTURERS 

• Market and Distribute a 

Tobacco Product 

• How to pay User fees 

• Tobacco Registration and 

Listing Module – Next 

Generation (TRLM NG) 

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RETAILER EDUCATION MATERIALS 

To give retailers all the tools they need to comply with tobacco 

regulations, the FDA’s Center for Tobacco Products has developed an 

education program called “This is Our Watch.” 

Learn more about FDA "This Is Our Watch" 

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RETAILER EDUCATION MATERIALS

FDA’s free digital age verification calendar helps retailers quickly 

determine if a customer is old enough to legally purchase tobacco 

products. Under federal law, the minimum age to purchase tobacco 

products is 21. 

Digital Age Verification Calendar 

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INDUSTRY GUIDANCE 

To support the public health goals of the Tobacco Control Act, FDA 

provides guidance to help industry understand and comply with all 

regulations and the law. 

To search for a guidance related to tobacco: 

• Go to Search for FDA Guidance Documents 

• Scroll down to Guidance Document Search 

• Filter by FDA Organization, Center for Tobacco Products 

• Use other filters, as needed 

• You can also access a list of withdrawn/replaced guidances 

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PUBLIC INQUIRIES AND QUESTIONS 

The Office of Small Business Assistance provides responses to 

customer and stakeholder inquiries and questions related to 

FDA’s tobacco laws. 

OSBA’s responses include web pages with links to detailed 

information on regulations, rules, and requirements for 

manufacturers of tobacco products. 

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COLLABORATION 

To report what you believe to be a violation 

of the Tobacco Control Act or other related 

regulations, you can: 

• Submit an Online Form 

• Contact the Tobacco Call Center using 

CTP's toll-free number: 1-877-CTP-1373 

• Send an e-mail: 

CTPCompliance@FDA.hhs.gov 

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COLLABORATION 

If you experience a problem with a 

tobacco product, such as an unexpected 

health or safety issue, you may report it to 

FDA’s Safety Reporting Portal 

(Ex. Damage or defective products, product use 

that resulted in harm or damage to property, 

unexpected harms when being exposed to tobacco 

products) 

Safety Reporting Portal for Tobacco 

Products | FDA 

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HOW TO CONTACT US? 

For questions, technical assistance, or guidance finding the 

right resources, you can contact OSBA at: 

E-mail: SmallBiz.Tobacco@fda.hhs.gov 

Phone: 1-877-287-1373 (Monday-Friday, 9:00 a.m. - 4:00 p.m. ET) 

Mail: FDA/CTP Office of Compliance and Enforcement 

Document Control Center 

Building 71, Room G335 

10903 New Hampshire Ave. 

Silver Spring, MD 20993 

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