Pfizer Inc.

275 North Field Drive

Lake Forest, IL 60045

August 24, 2023

Inventory Management Update for Pfizer Hospital Rocky Mount Products

Dear Customer,

On August 3, 2023, we shared that out of an abundance of caution we were taking additional steps to 

manage inventory on a small subset of Rocky Mount presentations of high medical need via our emergency 

order process. Based on further assessment, today we are adding two additional presentations listed 

in the table below to our emergency ordering process via direct shipment from Pfizer only. Please 

note that there is remaining inventory in the wholesaler/distribution chain, and customers should check 

availability through their wholesaler and exhaust all channels to obtain product or appropriate therapeutic 

alternatives prior to making an emergency request.

We believe this emergency order process is the most responsible approach to enable equitable distribution 

of remaining inventory of products with high medical need while we work to restart production. Customers 

may reference all presentations subject to the emergency ordering process in the Appendix of this letter.

Rocky Mount Presentations Newly Subject to Emergency Order Process as of August 23, 2023

NDC Product Description Unit of Sale 

(Pack Size)

Ordering/Shipping 

Method

Product 

Release Details

00409-

7295-01

Potassium Phosphates Injection, USP, 

45 mM P/15 mL Single Dose Vial 25 Direct Ship Only

Emergency 

Order Release 

Only

00409-

4910-34

Atropine Sulfate Injection, USP (Adult) 

0.5 mg/5 mL LifeShieldTM

ABBOJECTTM Syringe 

10 Direct Ship Only

Emergency 

Order Release 

Only

Emergency Order Instructions

• Customers should place emergency orders through their Pfizer Hospital representative or account

executive. If you do not know your Pfizer Hospital representative, emergency orders may also be 

placed via the Pfizer Hospital Supply Continuity Team, available between 7 am and 5 pm CST at 1-

844-646-4398 (select option 1 [Customer], then option 3 [Supply Continuity Team]). 

• Orders will be reviewed in the order they are received and will be released in limited quantities based 

on available inventory. Cut off time for overnight requests is 12 pm (CST), and no shipments will occur 

on Sundays. Customers may not receive their full requested amount in each case, but we will strive to 

ensure every customer receives some product. 

• Your representative will keep you apprised of the fulfillment status of your order. 

• Given the importance of these products, we kindly request that customers exhaust all channels to 

obtain product or appropriate therapeutic alternatives prior to making an emergency request.

Our sterile injectable medicines are of great importance to patients, and we are committed to recovering our 

supply as soon as possible. We appreciate your patience and partnership during this time. 

Meera Bhavsar 

Sterile Injectables Portfolio Lead 

Pfizer Hospital U.S.
 © 2022 Pfizer Inc. All rights reserved. August 2023

APPENDIX: All Rocky Mount Presentations Subject to Emergency Order Process 

NDC Product Description Unit of Sale 

(Pack Size)

Ordering/Shipping 

Method

Product Release 

Details

00409-

1141-02

23.4% Sodium Chloride Injection, USP 

400 mEq/100 mL (4 mEq/mL) Pharmacy 

Bulk Package Glass Fliptop Vial

25 Direct Ship Only Emergency Order 

Release Only

00409-

5555-02

4.2% Sodium Bicarbonate Injection, USP 

5 mL Fliptop Vial 25 Direct Ship Only Emergency Order Release Only

00409-

6625-14

8.4% Sodium Bicarbonate Injection, USP 

50 mEq/50 mL (1 mEq/mL) Single Dose 

Glass Fliptop Vial

25 Direct Ship Only Emergency Order 

Release Only

00409-

4910-34

Atropine Sulfate Injection, USP (Adult) 

0.5 mg/5 mL LifeShieldTM ABBOJECTTM

Syringe 

10 Direct Ship Only Emergency Order 

Release Only

00409-

4092-01

Copper (cupric chloride injection, USP) 

4 mg/10 mL (0.4 mg/mL) Single Dose 

Plastic Fliptop Vial

25 Direct Ship Only Emergency Order 

Release Only

00409-

1775-10

Dextrose Injection 25%, USP (For Infant 

Use) 2.5 g/10 mL (250 mg/mL) 

ANSYRTM Plastic Syringe

10 Direct Ship Only Emergency Order 

Release Only

00409-

2344-01

Dobutamine Injection, USP 

250 mg/20 mL (12.5 mg/mL) Single 

Dose Glass Fliptop Vial

1 Direct Ship Only Emergency Order 

Release Only

00409-

2344-02

Dobutamine Injection, USP 

250 mg/20 mL (12.5 mg/mL) Single 

Dose Glass Fliptop Vial

10 Direct Ship Only Emergency Order 

Release Only

00409-

5820-01

Dopamine Hydrochloride Injection, USP 

200 mg/5 mL (40 mg/mL) Single Dose 

Glass Fliptop Vial

25 Direct Ship Only Emergency Order 

Release Only

00409-

9104-20

Dopamine Hydrochloride Injection, USP 

400 mg/10 mL (40 mg/mL) Single Dose 

Glass Fliptop Vial

25 Direct Ship Only Emergency Order 

Release Only

00409-

3294-51

Potassium Acetate Injection, USP 

100 mEq/50 mL (2 mEq/mL) Pharmacy 

Bulk Package Glass Fliptop Vial

25 Direct Ship Only Emergency Order 

Release Only

00409-

7295-01

Potassium Phosphates Injection, USP, 

45 mM P/15 mL Single Dose Vial 25 Direct Ship Only Emergency Order Release Only

00409-

3299-05

Sodium Acetate Injection, USP 

100 mEq/50 mL (2 mEq/mL) Pharmacy 

Bulk Package Glass Fliptop Vial

25 Direct Ship Only Emergency Order 

Release Only

00409-

9157-01

Vitamin K1 Neonate (phytonadione 

injectable emulsion, USP) 1 mg/0.5 mL 

(2 mg/mL) Glass Ampoule

25 Direct Ship Only Emergency Order 

Release Only