Subject: Re: [Status] Device CA Expiry - 11/4/13 

From: Lionel Gentil <lgentil@apple.com> 

Received(Date): Wed, 16 Apr 2014 18:51:27 -0700 

Cc: Jacques Vidrine <nectar@apple.com>, Louis Chabardes 

<lac@apple.com>,Amol Pattekar <pattekar@apple.com>, Gokul Thirumalai 

<gthirumalai@apple.com>,"Andrew R. Whalley" <arw@apple.com>, Erik 

Neuenschwander <erikn@apple.com>,Alex Nedich <anedich@apple.com>, 

george <george_lin@apple.com>,Dave Rahardja <rahardja@apple.com>, 

Sam Summerlin <sam@apple.com>,Sabita Bavadekar 

<bavadekar@apple.com>, Aadil Maan <aadil_maan@apple.com>,Katherine 

Kojima <kkojima@apple.com>, Bodhi Gerfen <bodhi@apple.com>,Peter 

Rosenblum <rosenblum@apple.com>, Tim Altman 

<taltman@apple.com>,Justin Wood <woody@apple.com>, Dallas De Atley 

<deatley@apple.com>,Victor Alexander <valexander@apple.com>, Matt 

Hoppa <mhoppa@apple.com>,Cyrus Irani <cirani@apple.com>, Darin Adler 

<darin@apple.com>,Michael Jurewitz <jury@apple.com>, Paul Chinn 

<pchinn@apple.com>,Ravi Pherwani <rpherwani@apple.com> 

To: Henry Choi <hchoi@apple.com> 

Attachment: PastedGraphic-2.png 

Attachment: ka-boom.jpeg 

Date: Wed, 16 Apr 2014 18:51:27 -0700 

Yes all users with 6.0 and older can’t make FaceTime any longer...

Here is the drop on the Relay we are using:

It started exactly at 4pm which is midnight GMT.

So our users on Sundance and before are basically screwed ? (for lack of a better word) and they 

represented ~30% of our relay traffic.

Lionel

--

 Lionel Gentil

iTunes Site Reliability Engineering

On Apr 16, 2014, at 6:11 PM,4/16/14, Henry Choi <hchoi@apple.com> wrote:

+ Louis Chabardes <lac@apple.com>, Lionel Gentil <lgentil@apple.com>, Amol Pattekar 

<pattekar@apple.com>, Gokul Thirumalai <gthirumalai@apple.com>

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Thanks for the updates, Jacques, Andrew!

hc

On Apr 16, 2014, at 5:54 PM, Jacques Vidrine <nectar@apple.com> wrote:

We moved beyond the validity period almost two hours ago ...

On 2014-04-16, at 17:39, Andrew R. Whalley <arw@apple.com> wrote:

Well, today’s the day!

Adding Henry Choi, who’s seeming some failures server side. Henry, have you got any 

details?

Andrew

On Apr 9, 2014, at 7:24, Erik Neuenschwander <erikn@apple.com> wrote:

Thanks. 

 

 

 

 

 

 

 Anyone disagree?

I have a good 50+ e-mails on this, which has probably been spam to several of you from the 

original Fall effort, but represents a lot of work and attention. Thanks to everyone who helped 

predict the non-apocalypse!

TTFN

 -N

On Apr 8, 2014, at 5:54 PM, Alex Nedich <anedich@apple.com> wrote:

Here are Ravi's results, overall we did not see any issues.

 

 

 

 

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Testing details below:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On Apr 8, 2014, at 3:23 PM, george <george lin@apple.com> wrote:

 

 

On Apr 8, 2014, at 3:21 PM, Dave Rahardja <rahardja@apple.com> wrote:

 

 

Credit: Ravi for bringing this up.

On Apr 7, 2014, at 4:35 PM, Alex Nedich <anedich@apple.com> wrote:

Yes, let's set up a conference call and go over what's needed.

Ping us when you're ready.

-Alex

Sent from my iPhone

On Apr 7, 2014, at 4:11 PM, "Sam Summerlin" <sam@apple.com> wrote:

Hi Erik- 

 but I'm 

waiting for confirmation from someone who's also out of the office today.

Alex and Sabita, I will need to put you and/or Pet in touch with one or more of our support 

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engineers who manage these systems. Should we follow up off line?

- Sam

On Apr 7, 2014, at 5:11 PM, Erik Neuenschwander <erikn@apple.com> wrote:

+ Sabita and Alex, since Pete's out. 

 

TTFN

 -N

On Apr 7, 2014, at 9:33 AM, Katherine Kojima <kkojima@apple.com> wrote:

On Apr 5, 2014, at 2:05 PM, Sam Summerlin <sam@apple.com> wrote:

Hi Pete-

 

 

 

- Sam

On Apr 4, 2014, at 10:14 PM, Peter Rosenblum <rosenblum@apple.com> wrote:

+ Sam

 

 

 

 

 

Thanks,

Pete

On Apr 2, 2014, at 4:41 PM, Jacques Vidrine <nectar@apple.com> wrote:

 

 

 

Finally, let me just voice my concern here. Maybe someone can talk me off the ledge by 

convincing me this is not as big a deal as I think.

It seems like the worst case scenario is that 15 days from now, hordes of employees of 

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some medium to large companies will show up for their first day of work, and not be able 

to enroll their shiny new iPhone. Their IT department will waste a day or two trying to 

figure out what is wrong, call their MDM vendor, who will have no real workaround.

Cheers,

-- 

Jacques

 

 

 

On 2014-04-02, at 12:28, Erik Neuenschwander <erikn@apple.com> wrote:

 

 

 

 

 

TTFN

 -N

On Apr 2, 2014, at 11:34 AM, Jacques Vidrine <nectar@apple.com> wrote:

On 2014-04-02, at 10:40, Dave Rahardja <rahardja@apple.com> wrote:

Still trying to 

understand...

Hope I can help :-)

 

 

 

 

 

 

 

 

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Is this correct?

Cheers,

-- 

Jacques

=================

Katherine Kojima

iOS Program, Embedded 

Core OS

kkojima@apple.com

=================

Dave Rahardja

rahardja@apple.com

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