Skip to main content
          Skip to FDA Search
          Skip to in this section menu
          Skip to footer links


U.S. flagAn official website of the United States government

					Here’s how you know
          			Dot gov**The .gov means it’s official.**Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.
							      SSL**The site is secure.** The **https://** ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. 
			U.S. Food and Drug Administration
				
        Search
            Menu
							
						Search FDA
									
									Submit search 
		Featured
							Contact FDA
	                FDA Guidance Documents
	                Recalls, Market Withdrawals and Safety Alerts
	                Press Announcements
	                Warning Letters
	                Advisory Committees
	                En Español

					Products
            Food
							Drugs
							Medical Devices
							Radiation-Emitting Products
							Vaccines, Blood, and Biologics
							Animal and Veterinary
							Cosmetics
							Tobacco ProductsTopics
            About FDA
							Combination Products
							Regulatory Information
							Safety
							Emergency Preparedness
							International Programs
							News and Events
							Training and Continuing Education
							Inspections and Compliance
							Science and ResearchInformation For
            Consumers
	            Patients
	            Industry
	            Health Professionals
	            Federal, State and Local Officials 
 In this section:

        Entry Submission

Common Entry Submission Errors

                        
                Human Drug Common Entry Errors
          CBER Common Entry Errors
          Medical Device Common Entry Errors Home
          For Industry
          Import Program – Food and Drug Administration (FDA)
          FDA Import Process
          Entry Submission
          Common Entry Submission ErrorsEntry Submission Common Entry Submission Errors
  	
        Share
    Post
    Linkedin

    Email
    Print**Introduction**

Timely, accurate, and complete information is important when submitting an import entry to the FDA for review. Providing timely, accurate, and complete information will expedite the admissibility decision process for both the FDA and the import community.

The following chart shows the most common errors during a twelve month period of time. These errors had to be manually corrected by the FDA prior to review, which delays the review of your entry.

FY 23 Common Import Entry Errors Bar Graph
**Common entry errors found when transmitting data to the FDA**

The table below provides information regarding common errors to help you provide accurate and complete information to the FDA.

Error
			Description and Impact
			Additional InformationSubmitting the incorrect Affirmation of Compliance (AofC) information
			The AofC information affirms the product meets requirements specific to the product being imported. Submitting the wrong AofC information can delay initial screening and review of an entry.
			For more information, see the Affirmation of Compliance Codes page.Submitting the incorrect manufacturer information
			The FDA manufacturer information provides the FDA with site-specific location where the product is made, produced, or grown. The FDA requirement may be different than the CBP requirement for manufacturer information.  Submitting the incorrect manufacturer could result in either the distribution of products into U.S. commerce that may not meet the FDA's laws and regulations or the shipment being unnecessarily held for additional review.
			For assistance, see the FDA's Supplemental Guide for Automated Commercial Environment/International Trade Data System (ACE/ITDS).Submitting the incorrect product code
			The FDA requires a product code to help identify the product. An error in even one element of the product code could result in either the distribution of products into U.S. commerce that may not meet the FDA's laws and regulations or the shipment being unnecessarily held for additional review.
			For assistance, see the Product Codes and Product Code Builder page.Submitting the incorrect quantity
			Quantity data provides additional information to the FDA about the product and how it is packaged. When the FDA conducts examinations of imported shipments, we check to ensure the quantity submitted is available for exam. Missing product can result in delayed shipments and potential demand for redelivery by CBP.

			The basic format for quantity data is in multiple pairs of data – quantity and unit of measure in decreasing package size, i.e., 500 cases, 24 cans, 12 fluid ounces, etc. Up to 6 data pairs may be submitted.
			For assistance, see FDA's Supplemental Guide for Automated Commercial Environment/International Trade Data System (ACE/ITDS).Submitting the incorrect shipper information
			The shipper information provides the FDA with the firm that is shipping the product. Submitting the incorrect shipper could result in either the distribution of products into U.S. commerce that may not meet the FDA's laws and regulations or the shipment being unnecessarily held for additional review.
			The shipper can be determined from documents such as the freight bill, bill of lading, etc. The FDA shipper is usually the same as required by CBP.Submitting an inaccurate or incomplete description
			The commodity characteristic description provides additional details of a product which can aid FDA in reviewing an entry.  Submitting inaccurate or incomplete description could result in either the distribution of products into U.S. commerce that may not meet the FDA's laws and regulations or the shipment being unnecessarily held for additional review.
			The commodity characteristic description is a free form field and typically is the description found on the invoice of the shipment.  This is NOT the product code description.Submitting the incorrect device initial importer
			The device initial importer information provides the FDA with the importer that is further marketing the device from a foreign manufacturer to the person who makes the final delivery or sale of the device to the ultimate consumer or user.  Submitting the incorrect device initial importer could result in either the distribution of products into U.S. commerce that may not meet the FDA's laws and regulations or the shipment being unnecessarily held for additional review.
			The device initial importer does not repackage, or otherwise change the container, wrapper, or labeling of the device or device package.Submitting the incorrect consignee
			The FDA uses consignee (delivered to party) information to determine where in the U.S. the product is going.   The FDA requires the consignee to be located in the U.S. Submitting incorrect consignee information could result in FDA communicating with an inappropriate party.Submitting the incorrect value
			CBP uses the value of the shipment to assess duties, fines and/or penalties; The FDA uses value to determine the FDA’s reimbursement for compliant samples. Submitting the incorrect value could result in inappropriate fines, penalties, and payment for samples.
			The FDA value must be submitted in U.S. dollars and cannot exceed the value of the CBP entry. To insure the CBP line/entry value is not exceeded, it is permissible to decrease the FDA line value to make the required adjustment. Such line value adjustments should be recorded on the invoice.Submitting the incorrect container dimensions
			The FDA uses container dimensions to determine compliance with approved submission for Low Acid and Acidified Canned Food Products.  Failure to supply correct dimensions can result in delayed review because the filed process would not match the submitted dimensions.
			If the container is rectangular, pouch, or irregularly shaped, the dimensions are in the order of width, height, and length.
			If the container is cylindrical, the dimensions are in the order of diameter and height.
			Measurements are in inches and sixteenths of an inch. For example, a can which is 2 1/2 inches in diameter would equal 2 inches and 8/16ths of an inch, which then translates to 208. 
			For assistance, please see the Container Dimension Conversion Chart.Incorrect intended use code (IUC)
			CBP and the FDA use IUCs to designate the use for an imported product.  The IUC consists of a base code followed by a sub code.  The intended use base code designates the general use case intended for an imported product, while the sub code designates specific use circumstances that also apply.  In ACE, the IUC is used to determine what other data elements are required to be transmitted. Submitting an incorrect IUC may result in additional data elements being incorrect which could delay initial review and screening of an entry.
			For further assistance, please see Appendix R, Intended Use Codes for ACE and FDA's Supplemental Guide for Automated Commercial Environment/International Trade Data System (ACE/ITDS).Incorrect grouping of line items
			The FDA uses information from each line to determine compliance with the FDA's laws and regulations.  Entries containing multiple products should be split into different lines wherever a data element is different from product to product.
			For example:

			Products from the same manufacturer but with different FDA product codes should be split into separate lines.
				Products with the same FDA product code but from different manufacturers should also be split into different entry lines.Incorrect grouping or combining of lines may require a new entry submission, can result in delayed review, and could cause products to be released into commerce that do not meet the FDA's laws and regulations.
			For assistance, see the Product Codes and Product Code Builder page.Submitting the incorrect arrival date
			The estimated arrival date field describes the anticipated arrival date of the cargo.  CBP will only transmit entries to the FDA when the "arrival date" is within 5 days of the current date.  If an incorrect arrival date is transmitted, and the date is more than 5 days from the current date, the FDA will not see the entry for review until the current date is within 5 days of the transmitted arrival date.
			For assistance, see FDA's Supplemental Guide for Automated Commercial Environment/International Trade Data System (ACE/ITDS).

                                                                                  Content current as of:
      10/18/2023Common Entry Submission Errors                
                          

                        Human Drug Common Entry Errors
          CBER Common Entry Errors
          Medical Device Common Entry Errors
 
 Footer Links
    FDA Archive
          About FDA
          Accessibility
      Visitor Information
          Website Policies / Privacy
          No FEAR Act
          Vulnerability Disclosure Policy
      FOIA
          HHS.gov
          USA.gov
    Contact FDA
      Follow FDA on Facebook
      Follow FDA on X
      Follow FDA on Instagram
      Follow FDA on LinkedIn
      View FDA videos on YouTube
      Subscribe to FDA RSS feeds
    FDA Homepage
    Contact Number
      1-888-INFO-FDA (1-888-463-6332) Back toTop