|2010 Executive Cash

Incentive Bonus Plan
|-----------------------------------------



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##### 



|Incentive Structure

2



 Metrics

 Weighting of metrics

 Target Payouts by quarter

 Target setting

 Target leverage and ranges
|-----------------------------------------------------------------------------------------------------------------------------------



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##### 



|3

AMRG

Defined as average monthly gross revenue growth during a quarter

Adjusted EBITDA Margin

Defined as GAAP operating income, plus depreciation and
amortization, plus non-cash stock based compensation, calculated as a
percentage of net revenue

Customer Satisfaction

Defined as an average of the monthly percentages of customers that
rate their overall experience with Constant Contact during a quarter as
"very good" or "excellent"

Individual MBO

MBO will be focused on personal, professional or organizational
growth and development over the course of the year


Metrics
|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------



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##### 



|4

  Weighting of metrics - CEO and Vice Presidents

AMRG:  40% (Payable Quarterly)

Adjusted EBITDA Margin:  20% (Payable Quarterly)

Customer Satisfaction: 20% (Payable Quarterly)

Individual MBO:  20% (Payable Annually)




Weighting of Metrics
|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------



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##### 



|Target Payouts by Quarter

5
      Q1   Q2   Q3   Q4   Total
   AMRG   10%   10%   10%   10%   40%
   Adjusted EBITDA Margin   5%   5%   5%   5%   20%
   Customer Satisfaction   5%   5%   5%   5%   20%
   Individual MBO   -   -   -   20%   20%
      20%   20%   20%   40%   100%

Calculations equal to percentages of annual target incentive.
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##### 



|6

AMRG set equal to budget / reforecast levels

Set at beginning of year and mid-year

Adjusted EBITDA Margin set equal to budget / reforecast levels

Set at beginning of year and mid-year

Customer Satisfaction

Set at beginning of year

Individual MBO

Set at beginning of year by CEO for Vice Presidents

Set at beginning of year by Compensation Committee for CEO


Target Setting
|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------



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##### 



|7

AMRG

Minimum AMRG threshold 85%; payout of 60% of target

Maximum AMRG threshold 140%; payout of 200% of target

Adjusted EBITDA margin

Minimum target EBITDA Margin threshold - (target less one percentage point);
payout of 95% of target

Maximum target EBITDA Margin threshold - (target plus one percentage point);
payout of 105% of target

Customer Satisfaction

Minimum target customer satisfaction- (target minimum less three percentage
points); payout of 25% of target

Maximum target customer satisfaction - (target maximum plus four percentage
points);  payout of 200% of target

MBO

No minimum threshold

Maximum threshold 100%

Payout equal to weighted % attainment of target






Target Leverage and Ranges
|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------



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##### 



|8
   Achievement    85%   90%   95%   100%   105%   110%   115%   120%   125%   130%   135%   140%
   Payout Percentage1   60%   73%   87%   100%   113%   127%   140%   153%   167%   180%   193%   200%
   Achievement    < Target EBITDA - 1%   Target EBITDA  - 1%   Target EBITDA %   Target EBITDA  + 1%    > Target EBITDA  + 1%
   Payout Percentage1   0%   95%   100%   105%   105%

Target Leverage and Ranges

AMRG Leverage Model

Adjusted EBITDA Leverage Model

1Linear interpolation between data points

Customer Satisfaction Model

1Linear interpolation between data points
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