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                Resources for You (Food)

Resources for You (Food)

                        CFSAN Education Resource Library
          Industry and Consumer Assistance from CFSAN
          Infographics on Nutrition and Food Safety Topics
          Infant Formula
          Seafood
          Raw Milk


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          Resources for You (Food)
          Industry and Consumer Assistance from CFSANResources for You (Food) Industry and Consumer Assistance from CFSAN
  
  					Get answers to your questions from the CFSAN Food & Cosmetic Information Center (FCIC)
	
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The Center for Food Safety and Applied Nutrition, known as CFSAN, provides services to consumers, domestic and foreign industry and other outside groups regarding field programs; agency administrative tasks; scientific analysis and support; and policy, planning and handling of critical issues related to food, dietary supplements, and cosmetics.

**To reach us by telephone:**
1-888-SAFEFOOD (1-888-723-3366)
10:00 AM - 4:00 PM EST
Closed Thursdays 12:30 PM – 1:30 PM EST

**To write us by mail:**
U.S. Food and Drug Administration
Center for Food Safety and Applied Nutrition
Outreach and Information Center
5001 Campus Drive, HFS-009
College Park, MD 20740-3835

*Note: Please do not mail products to this address.*


**Contacting Us About FSMA**

The FDA Food Safety Modernization Act (FSMA), the most sweeping reform of our food safety laws in more than 70 years, was signed into law by President Obama on January 4, 2011.

It aims to ensure the U.S. food supply is safe by shifting the focus from responding to contamination to preventing it.

Learn about How to Contact FDA About FSMA.


Report a Complaint

Frequently Requested Information

Information for Industry

Information for Consumers

Resources from Other Government Agencies

Report a Complaint

**How to Report a Problem with Food**

For all questions or problems related to meat and poultry, please contact USDA.
	If you are a consumer, health professional, or member of the food industry who wants to voluntarily report a complaint or adverse event (illness or serious allergic reaction) related to a food product, you have three choices:
	Call an FDA Consumer Complaint Coordinator if you wish to speak directly to a person about your problem.
		Complete an electronic Voluntary MedWatch form online.
		Complete a paper Voluntary MedWatch form that can be mailed to FDA.
	If you are a member of the food industry who needs to submit a Reportable Food Registry report when there is a reasonable probability that an article of food will cause serious adverse health consequences or death to humans or animals, please visit the Reportable Food Registry page.**How to Report a Problem with Dietary Supplements**

If you are a consumer or health professional who wants to voluntarily report defects in the quality or safety of a dietary supplement or an adverse event (illness or serious allergic reaction) related to a dietary supplement, please visit the Safety Reporting Portal.
	If you are an industry member who needs to file a Mandatory Adverse Event Report about a dietary supplement as required by section 761 of the FD&C Act, please visit the Safety Reporting Portal. If you need assistance or have any questions about reporting on dietary supplements, see Dietary Supplements - Reporting an Adverse Event for more information.**How to Report a Problem with Cosmetics**

If you are a consumer, health professional, or member of the cosmetics industry who wants to report a complaint or adverse event (such as an illness, allergic reaction, rash, irritation, scarring, or hair loss) related to a cosmetic, you have three choices:

Call an FDA Consumer Complaint Coordinators if you wish to speak directly to a person about your problem.
	Complete and submit an electronic MedWatch Online Voluntary Reporting Form.
	Complete a paper MedWatch Consumer Voluntary Reporting Form and mail or fax it to FDA.*Mail or fax the form to: MedWatch, Food and Drug Administration, 5600 Fishers Lane, Rockville, MD 20852; FAX: 800-332-0178 (toll-free).*To learn more, see How to Report a Cosmetic Related Complaint.

**How to Report Seafood-Related Toxin and Scombrotoxin Fish Poisoning Illnesses**

To help FDA effectively investigate, remove unsafe seafood products from the market, and develop new prevention strategies, the FDA relies on illness reporting from public health officials and healthcare providers. While most foodborne outbreaks are tracked through the FDA’s Coordinated Outbreak Response and Evaluation (CORE) network, seafood-related illnesses caused by natural toxins have a unique reporting mechanism.

To report an illness related to natural toxins from other fish, see How to Report Seafood-Related Toxin and Scombrotoxin Fish Poisoning Illnesses.
	To report an illness from raw bivalve molluscan shellfish, email the FDA at shellfishepi@fda.hhs.gov.Frequently Requested Information

**What Does FDA Regulate?**

**Current Outbreaks**

**Contact Information for Other FDA Centers and Offices** (Drugs, Tobacco, Devices, Biologics, and more)

**CFSAN Adverse Event Reporting System (CAERS) Database** (contains information on adverse event and product complaint reports submitted to FDA for foods, dietary supplements, and cosmetics)

For Industry

Food Business Requirements - *Starting a Food Business*
	Food Imports & Exports
	Guidance for Industry
	How to Work with FDA on Food Guidance Documents
	Food Facility Registration

	Facility Registration
		What You Need To Know About Registration of Food Facilities; Small Entity Compliance Guide
		Questions and Answers Regarding Food Facility Registration (Sixth Edition)
	Prior Notice

	What You Need to Know about Prior Notice of Imported Food Shipments
	Reportable Food Registry

	Reportable Food Registry for Industry
		*Guidance for Industry: Questions and Answers Regarding the Reportable Food Registry as Established by the Food and Drug Administration Amendments Act of 2007* is a guidance document concerning submitting reports of instances of reportable food through the electronic portal and providing notifications to other persons in the supply chain of such articles of food.Food Safety Modernization Act (FSMA)
	Modernization of Cosmetics Regulation Act of 2022
	Retail Food Protection
	Generally Recognized as safe (GRAS)
	Food Contact Notices/Substances
	Bad Bug Book - Foodborne Pathogenic Microorganisms and Natural Toxins Handbook

For Consumers

Current Outbreak Information
	Recalls, Market Withdrawals, and Safety Alerts
	Food Facts for Consumers
	Fact sheets on key topics such as:

	Eggs
		Raw Milk
		Safe Food Handling
		Eating Outdoors
		Carbonated Soft Drinks
		And much more!
	Education Resource Library
	Printable educational materials and videos on topics related to food safety, nutrition (including labeling and dietary supplements) and cosmetics.

Resources from Other Government Agencies

**Department of Health and Human Services (HHS)**

Centers for Disease Control and Prevention
Please contact CDC to ask questions about public health.
Toll-free Telephone: 1-800-CDC-INFO (1-800-232-4636) (Monday through Friday, 6:00 a.m. to 6:00 p.m. MT)
TTY: 1-888-232-6348
E-Mail: Contact CDC-INFO

**Department of Agriculture (USDA)**

Consumer & Food Safety Educators
Please contact USDA to ask questions concerning meat and poultry and egg products.
FSIS Virtual Representative available 24/7 at AskKaren.gov (English and Spanish)
USDA Meat & Poultry Hotline: 1-888-MPHotline (1-888-674-6854)
(Monday through Friday, 10:00 a.m. to 4:00 p.m.; recorded messages available 24/7 in
English and Spanish)
E-Mail: Meat and Poultry Hotline

Business & Industry
Please contact USDA to ask questions concerning meat and poultry and egg products.
Policy Development Division
Hotline: 1-800-233-3935 (Monday through Friday, 6:00 a.m. to 5:00 p.m. CT)
Telephone: 402-344-5000
Fax: 402-344-5005
You may also use AskFSIS to ask inspection/policy questions.Additional information and support

**Department of Commerce**

National Oceanic and Atmospheric Administration (NOAA) Seafood Inspection Program
Please contact the Seafood Inspection Program to ask questions regarding inspection services for fish, shellfish, and fishery products.
Toll–free Telephone: 1-800-422-2750 (Monday through Friday, 7:00 a.m. to 5:00 p.m. ET)
Telephone: 301-427-8300
E-Mail: NOAA Seafood Inspection Program

**Consumer Product Safety Commission (CPSC)**

Please contact CPSC for answers to questions regarding consumer products.
Toll-free Consumer Hotline: 1-800-638-2772 (Monday through Friday, 8:00 a.m. to 5:30 p.m. ET)
General Information: 301-504-7923 (Monday through Friday, 8:00 a.m. to 4:30 p.m. ET)
TTY: 1-800-638-8270, 301-595-7054 (Messages can be left at any time.)
E-Mail: CPSC Information Center

**Department of Homeland Security**

U.S. Customs and Border Protection
Please contact DHS to ask questions or to report incidents.
Toll–free Telephone: 1-877-227-5511
Telephone: 202-325-8000 (Monday through Friday, 8:30 a.m. to 5:00 p.m. ET)
TTY: 1-866-880-6582
E-Mail: CBP INFO Center

**Environmental Protection Agency (EPA)**

National Pesticide Information Center
Please contact NPIC to ask questions regarding pesticides and pesticide-related topics.
Toll-free Telephone: 1-800-858-7378 (Monday through Friday, 7:30 a.m. to 3:30 p.m. PT;)
Telephone: 541-737-6091
Fax: 541-737-0761
E-Mail: Contact NPIC

Safe Drinking Water Hotline
Please contact the Safe Drinking Water Hotline to ask questions regarding drinking water and groundwater programs.
Toll-free Telephone: 1-800-426-4791
(Monday through Friday, 10:00 a.m. to 4:00 p.m. ET; help is available in English and Spanish.)
E-Mail: Ticket System

**Federal Trade Commission (FTC)**

Consumer Response Center
Contact FTC to ask questions regarding fraudulent, deceptive, and unfair business practices in the marketplace.
Toll-free Telephone: 1-877-FTC-HELP (1-877-382-4357)
(Monday through Friday, 9:00 a.m. to 8:00 p.m. ET)
TTY: 1-866-653-4261
E-Mail: FTC Complaint Assistant

**Department of the Interior**

Fish and Wildlife Service
Please contact the Fish and Wildlife Service to ask questions regarding the conservation, protection, and enhancement of fish, wildlife, plants, and their habitats.
Toll-free Telephone: 1-800-344-WILD (1-800-344-9453)

(Monday through Friday, 8:00 a.m. to 8:00 p.m. ET; international calls can be made to this number
although they will not necessarily be toll free.)
E-Mail: Office of External Affairs

**Department of the Treasury**

Alcohol and Tobacco Tax and Trade Bureau
Please contact TTB to ask questions regarding alcoholic beverage products in the marketplace. Consumer complaints about misleading advertising of alcoholic beverages can also be made here.

Fraud, Diversion, and Illegal Activity
Tipline: 1-855-TTB-TIPS (1-855-882-8477)
Telephone for the hearing impaired: 202-882-9914
E-Mail: TTB Fraud Hotline

                                                                                  Content current as of:
      12/14/2023
              
              
Regulated Product(s)
		 Cosmetics
			  			     			  			     Dietary Supplements
			     			  			     Food & BeveragesResources for You (Food)

          
                        CFSAN Education Resource Library
          Industry and Consumer Assistance from CFSAN
          Infographics on Nutrition and Food Safety Topics
          Infant Formula
          Seafood
          Raw Milk


                        Conversations with Experts on Food Topics
          Consumers
          Food Industry
          Health Educators
          Healthcare Professionals
          Students & Teachers
 
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