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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549



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Form 10-Q



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(Mark One)

|x | QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
|- | ----------------------------------------------------------------------------------------



For the quarterly period ended September 30, 2004



or



| ̈ | TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
|- | -----------------------------------------------------------------------------------------



For the transition period from              to
            .



Commission file number 333-118753



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Language Line, Inc.

(Exact name of registrant as specified in its charter)



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|                                                               |  |                                     
|-------------------------------------------------------------- |  | ------------------------------------
|Delaware                                                       |  | 20-0997805                          
|(State or other jurisdiction of incorporation or organization) |  | (IRS Employer Identification Number)



One Lower Ragsdale
Drive

Building 2

Monterey, CA 93940

(877) 886-3885

(Address, zip code, and telephone number, including

area code, of
registrants principal executive office.)



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Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 and 15(d) of the
Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter periods that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90
days.    Yes ̈No  x



Indicate by check mark whether the registrant is an accelerated filer (as
defined in Exchange Act Rule 12b-2)    Yes ̈No  x



Indicate the number of shares
outstanding of each of the registrants classes of common stock, as of the latest practicable date.



Language Line Holdings, LLC. owns 100% of the registrants common stock.



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FORWARD LOOKING STATEMENTS



Statements in this document that are not historical facts are hereby identified as forward looking statements
for the purposes of the safe harbor provided by Section 21E of the Securities Exchange Act of 1934 (the Exchange Act) and Section 27A of the Securities Act of 1933 (the Securities Act). Language Line Holdings, Inc. (the
Company) cautions readers that such forward looking statements, including without limitation, those relating to the Companys future business prospects, revenue, working capital, liquidity, capital needs, interest costs
and income, wherever they occur in this document or in other statements attributable to the Company, are necessarily estimates reflecting the judgment of the Companys senior management and involve a number of risks and uncertainties that could
cause actual results to differ materially from those suggested by the forward looking statements. Such forward looking statements should, therefore, be considered in light of the factors set forth in Item 2.
Managements Discussion and Analysis of Financial Condition and Results of Operations.



The forward looking statements contained in this report are made under the caption Managements Discussion and Analysis of
Financial Condition and Results of Operations. Moreover, the Company, through its senior management, may from time to time make forward looking statements about matters described herein or other matters concerning the Company.



The Company disclaims any intent or obligation to update
forward looking statements to reflect changed assumptions, the occurrence of unanticipated events or changes to future operating results over time.



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##### Table of Contents

LANGUAGE LINE, INC. AND SUBSIDIARIES

(An Indirect Wholly-Owned Subsidiary of Language Line Holdings, LLC)

TABLE OF CONTENTS



|                              |  |                                                                                                                                                                             |  |     
|----------------------------- |  | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |  | ----
|                              |  |                                                                                                                                                                             |  | Page
|Part 1.
Financial Information |  |                                                                                                                                                                            
|                              |  |                                                                                                                                                                            
|Item 1.                       |  | Financial Statements (Unaudited)                                                                                                                                            |  | 1 -6
|                              |  | Condensed Consolidated Balance Sheets  December 31, 2003 and September 30, 2004                                                                                            |  |     
|                              |  | Condensed Consolidated Statements of Operations  Three months ended September 30, 2003 and September 30, 2004; Nine months ended September 30, 2003 and September 30, 2004 |  |     
|                              |  | Condensed Consolidated Statements of Cash Flows  Nine months ended September 30, 2003 and September 30, 2004                                                               |  |     
|                              |  | Notes to Condensed Consolidated Financial Statements                                                                                                                        |  |     
|                              |  |                                                                                                                                                                            
|Item 2.                       |  | Managements Discussion and Analysis of Financial Condition and Results of Operations                                                                                       |  | 7   
|                              |  |                                                                                                                                                                            
|Item 3.                       |  | Quantitative and Qualitative Disclosures of Market Risk                                                                                                                     |  | 12  
|                              |  |                                                                                                                                                                            
|Item 4.                       |  | Controls and Procedures                                                                                                                                                     |  | 12  
|                              | 
|Part 2.
Other Information     |  |                                                                                                                                                                            
|                              |  |                                                                                                                                                                            
|Item 1.                       |  | Legal Proceedings                                                                                                                                                           |  | 12  
|                              |  |                                                                                                                                                                            
|Item 2.                       |  | Unregistered Sales of Equity Securities and Use of Proceeds                                                                                                                 |  | 12  
|                              |  |                                                                                                                                                                            
|Item 3.                       |  | Defaults upon Senior Securities                                                                                                                                             |  | 12  
|                              |  |                                                                                                                                                                            
|Item 4.                       |  | Submission of Matters to a Vote of Security Holders                                                                                                                         |  | 12  
|                              |  |                                                                                                                                                                            
|Item 5.                       |  | Other Information                                                                                                                                                           |  | 12  
|                              |  |                                                                                                                                                                            
|Item 6.                       |  | Exhibits and Reports on Form 8-K                                                                                                                                            |  | 13  
|                              |  |                                                                                                                                                                            
|Signatures                    |  |                                                                                                                                                                             |  | 13  
|                              | 
|Certifications                |  | 14 -15                                                                                                                                                                     



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##### Table of Contents

PART 1.
FINANCIAL INFORMATION



Item 1.Financial Statements



LANGUAGE LINE, INC. AND SUBSIDIARIES

(An Indirect Wholly-Owned Subsidiary of Language Line Holdings, LLC)

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands, except share and per share amounts)

(Unaudited)



|                                                                                                                                                                                                                                                 |  |                   |         |   |                    |   |         |  
|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |  | ----------------- | ------- | - | ------------------ | - | ------- | -
|                                                                                                                                                                                                                                                 |  | December 31, 2003 |         |   | September 30, 2004 |  
|ASSETS                                                                                                                                                                                                                                           |  |                   |         |   |                    |   |         |  
|Current assets:                                                                                                                                                                                                                                  |  |                   |         |   |                    |   |         |  
|Cash                                                                                                                                                                                                                                             |  | $                 | 4,571   |   |                    | $ | 19,445  |  
|Account receivable-net of allowance for doubtful accounts                                                                                                                                                                                        |  |                   | 21,603  |   |                    |   | 21,101  |  
|Prepaid expenses and other current assets                                                                                                                                                                                                        |  |                   | 1,909   |   |                    |   | 1,489   |  
|Deferred taxes on income                                                                                                                                                                                                                         |  |                   | 1,230   |   |                    |   |        |  
|                                                                                                                                                                                                                                                 |  |                   |         |   |                    |   |         |  
|Total current assets                                                                                                                                                                                                                             |  |                   | 29,313  |   |                    |   | 42,035  |  
|Property and equipment, net                                                                                                                                                                                                                      |  |                   | 6,394   |   |                    |   | 6,268   |  
|Goodwill                                                                                                                                                                                                                                         |  |                   | 203,619 |   |                    |   | 408,915 |  
|Intangible assets-net accumulated amortization                                                                                                                                                                                                   |  |                   | 11,917  |   |                    |   | 448,928 |  
|Deferred financing costs - net of accumulated amortization                                                                                                                                                                                       |  |                   | 10,780  |   |                    |   | 13,580  |  
|Other assets                                                                                                                                                                                                                                     |  |                   | 1,402   |   |                    |   | 1,225   |  
|                                                                                                                                                                                                                                                 |  |                   |         |   |                    |   |         |  
|Total assets                                                                                                                                                                                                                                     |  | $                 | 263,425 |   |                    | $ | 920,951 |  
|                                                                                                                                                                                                                                                 |  |                   |         |   |                    |   |         |  
|LIABILITIES AND STOCKHOLDERS EQUITY (DEFICIT)                                                                                                                                                                                                   |  |                   |         |   |                    |   |         |  
|Current liabilities:                                                                                                                                                                                                                             |  |                   |         |   |                    |   |         |  
|Accounts payable                                                                                                                                                                                                                                 |  | $                 | 658     |   |                    | $ | 736     |  
|Accrued payroll and related benefits                                                                                                                                                                                                             |  |                   | 2,573   |   |                    |   | 1,686   |  
|Accrued cost of interpreters                                                                                                                                                                                                                     |  |                   | 1,391   |   |                    |   | 1,255   |  
|Other accrued liabilities                                                                                                                                                                                                                        |  |                   | 3,006   |   |                    |   | 10,623  |  
|Income taxes payable                                                                                                                                                                                                                             |  |                   | 820     |   |                    |   | 188     |  
|Current portion of derivative contracts liability                                                                                                                                                                                                |  |                   | 3,301   |   |                    |   |        |  
|Current portion of long-term debt                                                                                                                                                                                                                |  |                   | 26,504  |   |                    |   | 13,671  |  
|                                                                                                                                                                                                                                                 |  |                   |         |   |                    |   |         |  
|Total current liabilities                                                                                                                                                                                                                        |  |                   | 38,253  |   |                    |   | 28,159  |  
|Long-term debt                                                                                                                                                                                                                                   |  |                   | 209,276 |   |                    |   | 276,210 |  
|Senior subordinated notes                                                                                                                                                                                                                        |  |                   |        |   |                    |   | 160,864 |  
|Deferred taxes on income                                                                                                                                                                                                                         |  |                   | 22,474  |   |                    |   | 176,591 |  
|                                                                                                                                                                                                                                                 |  |                   |         |   |                    |   |         |  
|Total liabilities                                                                                                                                                                                                                                |  |                   | 270,003 |   |                    |   | 641,824 |  
|                                                                                                                                                                                                                                                 |  |                   |         |   |                    |   |         |  
|Stockholders equity (deficit):                                                                                                                                                                                                                  |  |                   |         |   |                    |   |         |  
|Common stock, $.001 par value per Predecessor share, 1,050,000 authorized and 983,200 issued shares at December 31, 2003; $.01 par value per
Language Line, Inc. share and 1,000 shares authroized, issued and outstanding at September 30, 2004 |  |                   | 1       |   |                    |   | 1       |  
|Additional paid-in capital                                                                                                                                                                                                                       |  |                   | 6,414   |   |                    |   | 279,337 |  
|Retained earnings (accumulated deficit)                                                                                                                                                                                                          |  |                   | (12,741 | ) |                    |   | (211    | )
|Less: Treasury stock; 21,450 shares at cost at December 31, 2003.                                                                                                                                                                                |  |                   | (252    | ) |                    |   |        |  
|                                                                                                                                                                                                                                                 |  |                   |         |   |                    |   |         |  
|Total stockholders equity (deficit)                                                                                                                                                                                                             |  |                   | (6,578  | ) |                    |   | 279,127 |  
|                                                                                                                                                                                                                                                 |  |                   |         |   |                    |   |         |  
|Total liabilities and stockholders equity (deficit)                                                                                                                                                                                             |  | $                 | 263,425 |   |                    | $ | 920,951 |  
|                                                                                                                                                                                                                                                 |  |                   |         |   |                    |   |         |  



See notes to condensed
consolidated financial statements.



1



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LANGUAGE LINE, INC. AND SUBSIDIARIES

(An Indirect Wholly-Owned Subsidiary of Language Line Holdings, LLC)

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(In thousands)

(Unaudited)



|                                             |  |                                    |        |                                      |   |        |                                    |  |                                  |         |                                   |   |        |  |   |        |  
|-------------------------------------------- |  | ---------------------------------- | ------ | ------------------------------------ | - | ------ | ---------------------------------- |  | -------------------------------- | ------- | --------------------------------- | - | ------ |  | - | ------ | -
|                                             |  | Predecessor                        |        |                                      |   |        | Predecessor                        |  | Predecessor                      |         |                                   |  
|                                             |  | Three monthsendedSeptember 30,2003 |        | Three months ended September 30,2004 |   |        | January 1,2003 toSeptember 30,2003 |  | January 1, 2004 to June 11, 2004 |         | June 12, 2004 toSeptember 30,2004 |  
|Revenues                                     |  | $                                  | 35,396 |                                      | $ | 36,228 |                                    |  | $                                | 105,396 |                                   | $ | 64,692 |  | $ | 43,616 |  
|Cost of services:                            |  |                                    |        |                                      |   |        |                                    |  |                                  |         |                                   |   |        |  |   |        |  
|Interpreters                                 |  |                                    | 9,625  |                                      |   | 10,058 |                                    |  |                                  | 30,629  |                                   |   | 18,374 |  |   | 11,928 |  
|Telecommunications                           |  |                                    | 1,570  |                                      |   | 1,481  |                                    |  |                                  | 5,308   |                                   |   | 2,882  |  |   | 1,737  |  
|Answer points                                |  |                                    | 132    |                                      |   | 122    |                                    |  |                                  | 411     |                                   |   | 256    |  |   | 148    |  
|                                             |  |                                    |        |                                      |   |        |                                    |  |                                  |         |                                   |   |        |  |   |        |  
|Total cost of services                       |  |                                    | 11,327 |                                      |   | 11,661 |                                    |  |                                  | 36,348  |                                   |   | 21,512 |  |   | 13,813 |  
|                                             |  |                                    |        |                                      |   |        |                                    |  |                                  |         |                                   |   |        |  |   |        |  
|Gross margin                                 |  |                                    | 24,069 |                                      |   | 24,567 |                                    |  |                                  | 69,048  |                                   |   | 43,180 |  |   | 29,803 |  
|Other expenses:                              |  |                                    |        |                                      |   |        |                                    |  |                                  |         |                                   |   |        |  |   |        |  
|Selling, general and administrative expenses |  |                                    | 8,171  |                                      |   | 5,558  |                                    |  |                                  | 19,670  |                                   |   | 10,423 |  |   | 6,760  |  
|Interest - net                               |  |                                    | 2,572  |                                      |   | 9,331  |                                    |  |                                  | 8,693   |                                   |   | 5,982  |  |   | 11,499 |  
|Merger related expenses                      |  |                                    |       |                                      |   | 64     |                                    |  |                                  |        |                                   |   | 9,848  |  |   | 64     |  
|Depreciation and amortization                |  |                                    | 915    |                                      |   | 9,907  |                                    |  |                                  | 2,686   |                                   |   | 1,735  |  |   | 11,911 |  
|                                             |  |                                    |        |                                      |   |        |                                    |  |                                  |         |                                   |   |        |  |   |        |  
|Total other expenses                         |  |                                    | 11,658 |                                      |   | 24,860 |                                    |  |                                  | 31,049  |                                   |   | 27,988 |  |   | 30,234 |  
|                                             |  |                                    |        |                                      |   |        |                                    |  |                                  |         |                                   |   |        |  |   |        |  
|Income (loss) before income taxes            |  |                                    | 12,411 |                                      |   | (293   | )                                  |  |                                  | 37,999  |                                   |   | 15,192 |  |   | (431   | )
|Income tax provision (benefit)               |  |                                    | 4,810  |                                      |   | (162   | )                                  |  |                                  | 14,710  |                                   |   | 5,968  |  |   | (220   | )
|                                             |  |                                    |        |                                      |   |        |                                    |  |                                  |         |                                   |   |        |  |   |        |  
|Net income (loss)                            |  | $                                  | 7,601  |                                      | $ | (131   | )                                  |  | $                                | 23,289  |                                   | $ | 9,224  |  | $ | (211   | )
|                                             |  |                                    |        |                                      |   |        |                                    |  |                                  |         |                                   |   |        |  |   |        |  



See notes to condensed
consolidated financial statements.



2



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##### Table of Contents

LANGUAGE LINE, INC. AND SUBSIDIARIES

(An Indirect Wholly-Owned Subsidiary of Language Line Holdings, LLC)

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

(Unaudited)



|                                                                                         |  |                                    |         |   |                                 |   |         |                                    |  |   |          |  
|---------------------------------------------------------------------------------------- |  | ---------------------------------- | ------- | - | ------------------------------- | - | ------- | ---------------------------------- |  | - | -------- | -
|                                                                                         |  | Predecessor                        |         |   | Predecessor                     |   |         |                                    | 
|                                                                                         |  | January 1,2003 toSeptember 30,2003 |         |   | January 1, 2004 to June 11,2004 |   |         | June 12, 2004 to September 30,2004 | 
|Cash flows from operating activities:                                                    |  |                                    |         |   |                                 |   |         |                                    |  |   |          |  
|Net income (loss)                                                                        |  | $                                  | 23,289  |   |                                 | $ | 9,224   |                                    |  |   | (211     | )
|Adjustments to reconcile net income (loss) to net cash provided by operating activities: |  |                                    |         |   |                                 |   |         |                                    |  |   |          |  
|Depreciation and amortization                                                            |  |                                    | 2,686   |   |                                 |   | 1,735   |                                    |  |   | 11,911   |  
|Amortization of deferred financing costs                                                 |  |                                    | 1,268   |   |                                 |   | 1,225   |                                    |  |   | 646      |  
|Deferred taxes on income                                                                 |  |                                    | 4,644   |   |                                 |   | 1,300   |                                    |  |   | (2,546   | )
|Tax benefit from stock options exercised                                                 |  |                                    |        |   |                                 |   | 6,094   |                                    |  |   |         |  
|Loss on disposal of property                                                             |  |                                    | 106     |   |                                 |   | 19      |                                    |  |   |         |  
|Loss (gain) from derivative instruments                                                  |  |                                    | (2,820  | ) |                                 |   | (1,886  | )                                  |  |   | 27       |  
|Loss on write-off of deferred financing costs                                            |  |                                    |        |   |                                 |   | 9,555   |                                    |  |   |         |  
|Accretion of discount on long-term debt                                                  |  |                                    |        |   |                                 |   |        |                                    |  |   | 101      |  
|Effect of change in operating assets and liabilities:                                    |  |                                    |         |   |                                 |   |         |                                    |  |   |          |  
|Accounts receivable                                                                      |  |                                    | (914    | ) |                                 |   | 335     |                                    |  |   | 166      |  
|Prepaid expenses and other current assets                                                |  |                                    | (437    | ) |                                 |   | (150    | )                                  |  |   | 681      |  
|Other assets                                                                             |  |                                    | (56     | ) |                                 |   | (25     | )                                  |  |   | (92      | )
|Accounts payable                                                                         |  |                                    | 144     |   |                                 |   | (450    | )                                  |  |   | 528      |  
|Income taxes payable/refundable                                                          |  |                                    | (88     | ) |                                 |   | (5,495  | )                                  |  |   | 4,941    |  
|Accrued payroll and other liabilities                                                    |  |                                    | (4,003  | ) |                                 |   | (1,457  | )                                  |  |   | 6,673    |  
|                                                                                         |  |                                    |         |   |                                 |   |         |                                    |  |   |          |  
|Net cash provided by operating activities                                                |  |                                    | 23,819  |   |                                 |   | 20,024  |                                    |  |   | 22,825   |  
|Cash flows from in investing activities:                                                 |  |                                    |         |   |                                 |   |         |                                    |  |   |          |  
|Purchase of property                                                                     |  |                                    | (2,193  | ) |                                 |   | (860    | )                                  |  |   | (868     | )
|Advance to Parent                                                                        |  |                                    |        |   |                                 |   |        |                                    |  |   | (124     | )
|Acquisition of predecessor, net of cash acquired                                         |  |                                    |        |   |                                 |   |        |                                    |  |   | (716,224 | )
|                                                                                         |  |                                    |         |   |                                 |   |         |                                    |  |   |          |  
|Net cash used in investing activities                                                    |  |                                    | (2,193  | ) |                                 |   | (860    | )                                  |  |   | (717,216 | )
|Cash flows from financing activities:                                                    |  |                                    |         |   |                                 |   |         |                                    |  |   |          |  
|Long-term debt borrowings                                                                |  |                                    | 102,000 |   |                                 |   |        |                                    |  |   | 452,502  |  
|Long-term debt repayments                                                                |  |                                    | (49,432 | ) |                                 |   | (12,260 | )                                  |  |   | (3,779   | )
|Distribution to stockholders                                                             |  |                                    | (70,035 | ) |                                 |   |        |                                    |  |   |         |  
|Purchase of derivative instruments                                                       |  |                                    | (357    | ) |                                 |   |        |                                    |  |   |         |  
|Loan fees and other financing costs                                                      |  |                                    | (3,740  | ) |                                 |   |        |                                    |  |   | (14,225  | )
|Proceeds from issuance of common stock                                                   |  |                                    |        |   |                                 |   |        |                                    |  |   | 279,338  |  
|Purchase of treasury stock                                                               |  |                                    | (52     | ) |                                 |   |        |                                    |  |   |         |  
|                                                                                         |  |                                    |         |   |                                 |   |         |                                    |  |   |          |  
|Net cash provided by (used in) financing activities                                      |  |                                    | (21,616 | ) |                                 |   | (12,260 | )                                  |  |   | 713,836  |  
|                                                                                         |  |                                    |         |   |                                 |   |         |                                    |  |   |          |  
|Net increase (decrease) in cash                                                          |  |                                    | 10      |   |                                 |   | 6,904   |                                    |  |   | 19,445   |  
|Cash - beginning of period                                                               |  |                                    | 4,930   |   |                                 |   | 4,571   |                                    |  |   |         |  
|                                                                                         |  |                                    |         |   |                                 |   |         |                                    |  |   |          |  
|Cash - end of period                                                                     |  | $                                  | 4,940   |   |                                 | $ | 11,475  |                                    |  | $ | 19,445   |  
|                                                                                         |  |                                    |         |   |                                 |   |         |                                    |  |   |          |  
|Additional cash flow information:                                                        |  |                                    |         |   |                                 |   |         |                                    |  |   |          |  
|Interest paid                                                                            |  | $                                  | 7,786   |   |                                 | $ | 7,177   |                                    |  | $ | 4,791    |  
|                                                                                         |  |                                    |         |   |                                 |   |         |                                    |  |   |          |  
|Net income taxes paid (refunds)                                                          |  | $                                  | 10,267  |   |                                 | $ | 4,069   |                                    |  | $ | (2,624   | )
|                                                                                         |  |                                    |         |   |                                 |   |         |                                    |  |   |          |  



. See notes to
condensed consolidated financial statements



3



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##### Table of Contents

LANGUAGE LINE, INC. AND SUBSIDIARIES

(An Indirect Wholly-Owned Subsidiary of Language Line Holdings, LLC)

Notes to Condensed Consolidated Financial Statements

(Unaudited)



1. Organization and
Significant Accounting Policies



The accompanying
unaudited condensed consolidated financial information has been prepared in accordance with the Securities and Exchange Commission (SEC) regulations for interim financial reporting. In the opinion of management, the condensed financial
statements include all adjustments, consisting only of normal recurring adjustments, that are considered necessary for a fair presentation of the Companys financial position, results of operations and cash flows for the interim periods.
Operating results for the three months ended September 30, 2004 and the nine months ended September 30, 2004 are not necessarily indicative of results that may be expected for the entire year. This financial information should be read in conjunction
with the audited financial statements and notes thereto for the year ended December 31, 2003 of Language Line Holdings, Inc., which are included in the Registration Statement on Form S-4/A filed with the SEC on November 12, 2004.



In accordance with the rules and regulations of the SEC, unaudited condensed
consolidated financial statements may omit or condense certain information and disclosures normally required for a complete set of financial statements prepared in accordance with accounting principles generally accepted in the United States of
America (GAAP). Accordingly, certain information and disclosures normally included in financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. The condensed consolidated
balance sheet at December 31, 2003 was derived from audited financial statements, but does not include all disclosures required by GAAP. We believe that the notes to the condensed consolidated financial statements contain disclosures adequate to
make the information presented not misleading.



Organization- Language Line Holdings, Inc. (the Predecessor) is a Delaware corporation formed in December 1999 as a holding company for Language Line, LLC (LLC) and its subsidiaries. LLC was
incorporated during February 1999 as a Delaware limited liability company. LLC provides over-the-phone interpretation services, from English into over 150 different languages 24 hours a day, seven days a week. Such services are provided mainly to
the non-English speaking business population in the U.S. and Canada covering various industries such as insurance, healthcare, financial, utilities and government, providing a cost effective alternative to staffing in-house multilingual capabilities
or using face-to-face interpretation. LLC provides services to its customers on credit and does not require collateral. However, it performs ongoing credit evaluations of its customers financial condition and seeks to limit its exposure to
losses from bad debts by limiting the amount of credit extended. The Predecessor was acquired on June 11, 2004 by Language Line, Inc. (LLI or the Company) an indirect wholly-owned subsidiary of Language Line Holdings, LLC, in
a transaction accounted for under the purchase method of accounting (the Merger)(See Note 2). LLI is a Delaware corporation formed in April 2004. LLI had no significant operations prior to the acquisition of Predecessor. LLI is
wholly-owned by Language Line Holdings Inc. which, in turn, is an indirect subsidiary of Language Line Holdings, LLC.



Principles of Consolidation - The condensed consolidated financial statements include the accounts of the Predecessor, LLC and LLCs
wholly-owned subsidiaries as of December 31, 2003, for the nine months ended September 30, 2003, and for the period from January 1, 2004 through June 11, 2004, and the accounts of LLI, LLC and LLCs wholly-owned subsidiaries for the period from
June 12, 2004 thru September 30, 2004. All significant intercompany accounts and transactions have been eliminated in consolidation.



Stock-Based CompensationIn December 2002, the Financial Accounting Standards Board (FASB) issued SFAS No. 148, Accounting
for Stock-Based CompensationTransition and Disclosurean amendment of FASB Statement No. 123. This statement provides alternative methods of transition for companies who voluntarily change to the fair value-based method of accounting for
stock-based employee compensation in accordance with SFAS No. 123, Accounting for Stock-Based Compensation, and enhances the disclosure requirements. This statement was effective upon its issuance.



The Predecessor and Company continue to account for stock-based compensation
using the intrinsic value method in accordance with the provisions of Accounting Principles Board Opinion No. 25, Accounting for Stock Issued to Employees, elected under SFAS No. 123, as amended. As a result, the adoption of this statement
did not have any impact on the Predecessors and Companys consolidated financial statements.



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##### Table of Contents

The following table illustrates the effect on net income if the Company had applied the fair value
recognition provisions of SFAS No. 123 to stock-based employee compensation (in thousands):



|                                                                                                                                           |  |                                    |       |   |                                    |   |      |                                   |  |   |                                |   |  |                                   |       |   |  |   |      |  
|------------------------------------------------------------------------------------------------------------------------------------------ |  | ---------------------------------- | ----- | - | ---------------------------------- | - | ---- | --------------------------------- |  | - | ------------------------------ | - |  | --------------------------------- | ----- | - |  | - | ---- | -
|                                                                                                                                           |  | Predecessor                        |       |   |                                    |   |      | Predecessor                       |  |   | Predecessor                    |   |  |                                   |      
|                                                                                                                                           |  | Three MonthsEndedSeptember 30,2003 |       |   | Three MonthsEndedSeptember 30,2004 |   |      | Nine MonthsEndedSeptember 30,2003 |  |   | January 1,2004 to June11, 2004 |   |  | June 12, 2004to September 30,2004 |      
|Net income (loss), as reported                                                                                                             |  | $                                  | 7,601 |   |                                    | $ | (131 | )                                 |  | $ | 23,289                         |   |  | $                                 | 9,224 |   |  | $ | (211 | )
|Deduct total stock-based employee compensation expense determined under fair value based method for all awards, net of related tax
effects |  |                                    | (7    | ) |                                    |   |     |                                   |  |   | (21                            | ) |  |                                   | (101  | ) |  |   |     |  
|                                                                                                                                           |  |                                    |       |   |                                    |   |      |                                   |  |   |                                |   |  |                                   |       |   |  |   |      |  
|Pro forma net income (loss)                                                                                                                |  | $                                  | 7,594 |   |                                    | $ | (131 | )                                 |  | $ | 23,268                         |   |  | $                                 | 9,123 |   |  | $ | (211 | )
|                                                                                                                                           |  |                                    |       |   |                                    |   |      |                                   |  |   |                                |   |  |                                   |       |   |  |   |      |  



2. Acquisitions



On June 11, 2004, LLI, an indirect subsidiary of ABRY
Partners (ABRY) acquired the Predecessor. The Merger was accomplished by LLIs merger with and into the Predecessor. The aggregate purchase price was $718.1 million. The merger agreement contains customary representations and
warranties and covenants. At closing, $30 million of the merger consideration was deposited into an escrow account on behalf of the stockholders and optionholders of Predecessor to secure their potential indemnity obligations to the Company and
payment of any post-closing adjustment to the merger consideration to the Company.



The following table summarizes the estimated fair values of the assets acquired and liabilities assumed (in thousands).



|                                                                |  |   |          |  
|--------------------------------------------------------------- |  | - | -------- | -
|Purchase Price:                                                 |  |   |          |  
|Cash payment to seller (including $30.0 million escrow deposit) |  | $ | 493,694  |  
|Payment of Predecessor indebtedness                             |  |   | 223,379  |  
|Acquisition costs                                               |  |   | 1,064    |  
|                                                                |  |   |          |  
|Total purchase price                                            |  | $ | 718,137  |  
|                                                                |  |   |          |  
|Net assets acquired:                                            |  |   |          |  
|Current assets                                                  |  |   | 31,531   |  
|Furniture and equipment                                         |  |   | 6,195    |  
|Identifiable intangible assets                                  |  |   | 460,100  |  
|Goodwill                                                        |  |   | 408,915  |  
|Other assets                                                    |  |   | 1,149    |  
|Current liabilities                                             |  |   | (8,500   | )
|Note payable                                                    |  |   | (1,793   | )
|Capital lease obligation                                        |  |   | (126     | )
|Deferred tax liability                                          |  |   | (179,334 | )
|                                                                |  |   |          |  
|Net assets acquired                                             |  | $ | 718,137  |  
|                                                                |  |   |          |  



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##### Table of Contents

The $408.9 million of goodwill is not expected to be deductible for income tax purposes.



As of September 30, 2004, the Companys acquired intangible assets are
being amortized on a straight-line basis and consist of (dollars in thousands):



|                              |  |                     |         |                         |   |                    |  |         
|----------------------------- |  | ------------------- | ------- | ----------------------- | - | ------------------ |  | --------
|                              |  | GrossCarryingAmount |         | AccumulatedAmortization |   | AmortizationPeriod
|Customer relationships        |  | $                   | 401,400 |                         | $ | 6,103              |  | 20 years
|Trademark and tradename       |  |                     | 34,500  |                         |   | 2,098              |  | 5 years 
|Internally developed software |  |                     | 14,000  |                         |   | 1,420              |  | 3 years 
|Covenants-not-to-compete      |  |                     | 10,200  |                         |   | 1,551              |  | 2 years 
|                              |  |                     |         |                         |   |                    |  |         
|                              |  | $                   | 460,100 |                         | $ | 11,172             |  |         
|                              |  |                     |         |                         |   |                    |  |         



The expected future
amortization of the acquired intangible assets at September 30, 2004 is as follows (in thousands):



|                        |  |   |        
|----------------------- |  | - | -------
|Year Ending December 31 |  |   |        
|Remainder of 2004       |  | $ | 9,184  
|2005                    |  |   | 36,736 
|2006                    |  |   | 33,911 
|2007                    |  |   | 29,051 
|2008                    |  |   | 26,970 
|2009                    |  |   | 23,147 
|Thereafter              |  |   | 289,929
|                        |  |   |        
|Total                   |  | $ | 448,928
|                        |  |   |        



3. Property and equipment



Property and equipment consists of the following (in
thousands):



|                                          |  |                  |        |   |                   |   |       |  
|----------------------------------------- |  | ---------------- | ------ | - | ----------------- | - | ----- | -
|                                          |  | December 31,2003 |        |   | September, 302004 |  
|Equipment                                 |  | $                | 8,287  |   |                   | $ | 5,012 |  
|Software                                  |  |                  | 1,540  |   |                   |   | 568   |  
|Leasehold improvements                    |  |                  | 1,357  |   |                   |   | 1,006 |  
|Furniture and fixtures                    |  |                  | 649    |   |                   |   | 478   |  
|                                          |  |                  |        |   |                   |   |       |  
|Total                                     |  |                  | 11,833 |   |                   |   | 7,064 |  
|Accumulated depreciation and amortization |  |                  | (5,439 | ) |                   |   | (796  | )
|                                          |  |                  |        |   |                   |   |       |  
|Propertynet                              |  | $                | 6,394  |   |                   | $ | 6,268 |  
|                                          |  |                  |        |   |                   |   |       |  



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##### Table of Contents

Item 2. Managements Discussion and Analysis of Financial Condition and Results of Operations



The following Managements Discussion and Analysis of our Financial Condition and Results of Operations should be read in conjunction with the
condensed consolidated financial statements and notes thereto included as part of this Form 10-Q. This report contains forward-looking statements that are based upon current expectations. We sometimes identify forward-looking statements with such
words as may, will, expect, anticipate, estimate, seek, intend, believe or similar words concerning future events. The forward-looking statements
contained herein, include, without limitation, statements concerning future revenue sources and concentration, gross profit margins, selling and marketing expenses, research and development expenses, general and administrative expenses, capital
resources, additional financings or borrowings and additional losses and are subject to risks and uncertainties including, but not limited to, those discussed below and elsewhere in this Form 10-Q, particularly in Factors That May Affect
Results, that could cause actual results to differ materially from the results contemplated by these forward-looking statements. We also urge you to carefully review the risk factors set forth in other documents we file from time to time with
the SEC.



Introduction



We are a leading global provider of OPI services from English into more than
150 different languages, 24 hours a day, seven days a week. Our specially-trained, proprietary base of interpreters perform value-added OPI services which facilitate critical business transactions and delivery of emergency and government services
between our customers and LEP speakers throughout the world. In 2003, we helped more than 18 million people communicate across linguistic and cultural barriers, providing over 80 million billed minutes of OPI services to our customers. We offer our
customers a high-quality, cost-effective alternative to staffing in-house multilingual employees or using face-to-face interpretation.



Overview of Operations



Our operating revenues are derived primarily from per minute fees charged to our customers for our interpretation services. Generally, customers are
charged based on the product of actual billed minutes of service and the customers contractual rate per billed minute of service. In addition, the Company generates revenue from membership and enrollment fees, as well as fees for other
OPI-related services, such as document translation.



Expenses
consist primarily of costs of services, selling, general and administrative expenses, depreciation and amortization and interest expense. Costs of services primarily include the cost of our interpreters, answer points and telecommunications costs.



Occupancy, as expressed in percentage terms, represents the
time that an interpreter is providing interpretation services (e.g., billed minutes) out of the time that an interpreter is scheduled to provide services.



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##### Table of Contents

Results of Operations



The following table sets forth the percentages of revenue that certain items of operating data constitute for the periods indicated:



|                                                      |  |                                     |   |  |                                    |   |  |                                   |   |  |                            |   |  |                             |  
|----------------------------------------------------- |  | ----------------------------------- | - |  | ---------------------------------- | - |  | --------------------------------- | - |  | -------------------------- | - |  | --------------------------- | -
|                                                      |  | Predecessor                         |   |  |                                    |   |  | Predecessor                       |   |  | Predecessor                |   |  |                             |  
|                                                      |  | Three MonthsEnded September 30,2003 |   |  | Three MonthsEndedSeptember 30,2004 |   |  | Nine MonthsEndedSeptember 30,2003 |   |  | January 1 to June 11, 2004 |   |  | June 12 toSeptember 30,2004 |  
|Statement of Operations data:                         |  |                                     |   |  |                                    |   |  |                                   |   |  |                            |   |  |                             |  
|Revenues                                              |  | 100.0                               | % |  | 100.0                              | % |  | 100.0                             | % |  | 100.0                      | % |  | 100.0                       | %
|Cost of services:                                     |  |                                     |   |  |                                    |   |  |                                   |   |  |                            |   |  |                             |  
|Interpreters                                          |  | 27.2                                |   |  | 27.8                               |   |  | 29.1                              |   |  | 28.4                       |   |  | 27.4                        |  
|Answer Points                                         |  | 0.4                                 |   |  | 0.3                                |   |  | 0.4                               |   |  | 0.4                        |   |  | 0.3                         |  
|Telecommunications                                    |  | 4.4                                 |   |  | 4.1                                |   |  | 5.0                               |   |  | 4.5                        |   |  | 4.0                         |  
|                                                      |  |                                     |   |  |                                    |   |  |                                   |   |  |                            |   |  |                             |  
|Total costs of services                               |  | 32.0                                |   |  | 32.2                               |   |  | 34.5                              |   |  | 33.3                       |   |  | 31.7                        |  
|                                                      |  |                                     |   |  |                                    |   |  |                                   |   |  |                            |   |  |                             |  
|Gross margin                                          |  | 68.0                                |   |  | 67.8                               |   |  | 65.5                              |   |  | 66.7                       |   |  | 68.3                        |  
|Other expenses:                                       |  |                                     |   |  |                                    |   |  |                                   |   |  |                            |   |  |                             |  
|Selling, general and administrative.                  |  | 23.1                                |   |  | 15.3                               |   |  | 18.7                              |   |  | 16.1                       |   |  | 15.5                        |  
|Interest, net                                         |  | 7.3                                 |   |  | 25.8                               |   |  | 8.2                               |   |  | 9.2                        |   |  | 26.4                        |  
|Merger related expenses                               |  |                                    |   |  | 0.2                                |   |  |                                  |   |  | 15.2                       |   |  | 0.1                         |  
|Depreciation and amortization                         |  | 2.6                                 |   |  | 27.3                               |   |  | 2.5                               |   |  | 2.7                        |   |  | 27.3                        |  
|                                                      |  |                                     |   |  |                                    |   |  |                                   |   |  |                            |   |  |                             |  
|Total other expenses                                  |  | 33.0                                |   |  | 68.6                               |   |  | 29.4                              |   |  | 43.2                       |   |  | 69.3                        |  
|                                                      |  |                                     |   |  |                                    |   |  |                                   |   |  |                            |   |  |                             |  
|Income (loss) before taxes (benefit) on income (loss) |  | 35.0                                |   |  | -0.8                               |   |  | 36.1                              |   |  | 23.5                       |   |  | -1.0                        |  
|Taxes (benefit) on income (loss)                      |  | 13.6                                |   |  | -0.4                               |   |  | 14.0                              |   |  | 9.2                        |   |  | -0.5                        |  
|                                                      |  |                                     |   |  |                                    |   |  |                                   |   |  |                            |   |  |                             |  
|Net income (loss)                                     |  | 21.4                                | % |  | -0.4                               | % |  | 22.1                              | % |  | 14.3                       | % |  | -0.5                        | %
|                                                      |  |                                     |   |  |                                    |   |  |                                   |   |  |                            |   |  |                             |  



Three Months Ended September 30,
2004 Compared to Three Months Ended September 30, 2003.



Revenues for the three months ended September 30, 2004 were $36.2 million as compared to $35.4 million for the three months ended September 30, 2003, an increase of $0.8 million or 2.3%. The majority of this increase relates to a 12.2%
increase in OPI billed minutes, offset by a 8.8% decline in the average rate per billed minute driven by our pricing strategy. Our pricing strategy is designed to increase revenues by opportunistically reducing average rate per minute pricing in
order to stimulate growth in billed minute volume.



For the
three months ended September 30, 2004, cost of services were $11.7 million as compared to $11.3 million for the comparable period in 2003, an increase of $0.4 million or 2.9%. This increase was primarily due to increased interpretation minutes
offset by efficiencies due to the increase in minutes being serviced by the global interpretation centers, higher interpreter occupancy and a new long distance telecommunications contract with lower rates per minute of service.



Selling, general and administrative expenses for the three months ended
September 30, 2004 were $5.6 million as compared to $8.2 million for the three months ended September 30, 2003, a decrease of $2.6 million or 32.0%. This decrease was primarily the result of a $3.0 million dividend equivalent payment to
the optionholders related to our July 2003 refinancing. No such payment occurred during the three months ended September 30, 2004.



Overall, operating margins increased to 52.5% for the three months ended September 30, 2004 from 44.9% for the three months ended September 30, 2003 due
to the factors described above.



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##### Table of Contents

Interest expense for the three months ended September 30, 2004 was $9.3 million as compared to $2.6
million for the three months ended September 30, 2003. This increase was the result of the additional debt incurred as part of the Merger.



Merger related expenses were $64,000 for the three months ended September 30, 2004 compared to zero for the three months ended September 30, 2003. These
expenses were related to additional travel, lodging and conference costs related to the completion of the Merger.



Depreciation and amortization was $9.9 million for the three months ended September 30, 2004 as compared to $0.9 million for the three months ended
September 30, 2003, an increase of $9.0 million. This increase is principally attributable to the amortization of intangibles resulting from the Merger.



The tax benefit on loss for the three months ended September 30, 2004 was $0.2 million as compared to $4.8 million of tax expense on income for the three
months ended September 30, 2003. This decrease was driven by additional interest, depreciation and amortization expenses.



As a result of the factors described above, net loss was $131,000 for the three months ended September 30, 2004 as compared to net income of $7.6 million
for the three months ended September 30, 2003.



Nine Months Ended September
30, 2004 Compared to the Nine Months Ended September 30, 2003



In our
discussion of our financial statements for the nine months ended September 30, 2004 in this Managements Discussion and Analysis of Financial Condition and Results of Operations, we refer to financial statements for the nine months
ended September 30, 2004 as combined for comparative purposes. Those combined financial results for the nine months ended September 30, 2004 represent the sum of the financial data for Predecessor for the period January 1, 2004 through
June 11, 2004 and the financial data for the Company for the period from its inception to September 30, 2004. We further refer to the period from our inception through September 30, 2004 as the June 12, 2004 through September 30, 2004 period,
because we had no operations in the period from, April 14, 2004, our date of incorporation, to June 11, 2004, the closing date of the Merger. These combined financial results are for information purposes only and do not purport to represent what our
financial position would have actually been in such periods had the Merger occurred prior to June 11, 2004. The statement of operations data of Predecessor is not directly comparable to that for the Company as the financial statements were derived
from separate entities with a different accounting basis.



Revenues for the nine months ended September 30, 2004 were $108.3 million as compared to $105.4 million for the nine months ended September 30, 2003, an increase of $2.9 million or 2.8%. The majority of this increase relates to a 11.1%
increase in OPI billed minutes, offset by a 7.5% decline in the average rate per billed minute driven by our pricing strategy. Our pricing strategy is designed to increase revenues by opportunistically reducing average rate per minute pricing in
order to stimulate growth in billed minute volume.



For the
nine months ended September 30, 2004, cost of services were $35.3 million as compared to $36.3 million for the comparable period in 2003, a decrease of $1.0 million or 2.8%. This decrease was primarily due to increased interpretation minutes being
serviced from the global interpretation centers, higher interpreter occupancy and a new long distance telecommunications contract with lower rates per minute of service.



Selling, general and administrative expenses for the nine months ended September 30, 2004 were $17.2 million as compared to
$19.7 million for the nine months ended September 30, 2003, a decrease of $2.5 million or 12.6%. This decrease was primarily the result of a $3.0 million dividend equivalent payment to the optionholders related to our July 2003
refinancing. No such payment occurred during the nine months ended September 30, 2004. This decrease was offset by additional costs in 2004 driven primarily by the opening of global interpretation centers in both Panama and Costa Rica, in August
2003 and August 2004, respectively. Additionally, audit, tax and financial consulting fees increased.



Overall, operating margins increased to 51.5% for the nine months ended September 30, 2004 from 46.8% for the nine months ended September 30, 2003 due to
the factors described above.



Interest expense for the nine
months ended September 30, 2004 was $17.5 million as compared to $8.7 million for the nine months ended September 30,2003. This increase was the result of the additional debt incurred as part of the Merger.



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##### Table of Contents

Merger related expenses were $9.9 million for the nine months ended September 30, 2004 compared to $0.0
million for the nine months ended September 30, 2003. $9.6 million was related to the write-off of the Predecessors deferred financing fees.



Depreciation and amortization was $13.6 million for the nine months ended September 30, 2004 as compared to $2.7 million for the nine months ended
September 30, 2003, an increase of $10.9 million. This increase is principally attributable to the amortization of intangibles resulting form the Merger.



Taxes on income for the nine months ended September 30, 2004 were $5.7 million as compared to $14.7 million for the nine months ended September 30, 2003.
This decrease was driven by the additional interest expense and Merger related expenses.



As a result of the factors described above, net income was $9.0 million for the nine months ended September 30, 2004 as compared to $23.3 million for the nine months ended September 30, 2003.



Liquidity and Capital Resources



Operating Activities. Net cash provided by operating activities for
the nine months ending September 30, 2004 was $42.8 million compared with net cash provided by operating activities during the nine months ending September 30, 2003 of $23.8 million. This increase is mainly attributable to the timing of tax payments
and no payment of accrued interest on notes payable to stockholders occurring in 2004.



Investing Activities. Net cash used in investing activities was $718.0 million for the nine months ending September 30, 2004, compared to $2.2 million for the same period in 2003. This increase was primarily
attributable to the Merger.



Financing Activities. Net
cash provided by financing activities during the nine months ending September 30, 2004 was $701.6 million, compared to a use of $21.6 million during the nine months ending September 30, 2003. The increase of $723.2 million is the result of issuance
of common stock and debt borrowings related to the Merger.



Post-Merger



Our principal sources of liquidity are cash flow from
operations and borrowings under our senior secured credit facilities. We believe that these funds will provide us with sufficient liquidity and capital resources for us to meet our current and future financial obligations, including our scheduled
principal and interest payments, as well as to provide funds for working capital, capital expenditures, and other needs. Our principal uses of cash are debt service requirements, capital expenditures, and working capital requirements.



Debt Service. As of September 30, 2004, we had total indebtedness of
$450.7 million and $33.3 million of borrowings available under our senior credit facilities, senior discount notes and senior subordinated notes, subject to customary conditions.



The senior secured credit facilities consist of a six-year $40.0 million revolving credit facility and a seven-year
amortizing $285.0 million term loan facility. Borrowings under the senior credit facilities generally bear interest based on a margin over, at our option, the base rate or the reserve-adjusted LIBOR. The applicable margin for revolving credit loans
will vary based upon our leverage ratio as defined in the senior credit facilities. The senior credit facilities is secured by first priority interests in, and mortgages on, substantially all of our tangible and intangible assets and first priority
pledges of all the equity interests owned by us in our existing and future domestic subsidiaries.



The senior subordinated notes mature in 2012 and are guaranteed by each of our existing domestic restricted subsidiaries. Interest on the notes will be
payable semi-annually in cash.



Capital Expenditures. We
anticipate that we will spend approximately $2.5 million on capital expenditures in 2004 and $3.0 million in 2005.



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##### Table of Contents

Contractual and Commercial Commitments Summary



The following tables present our long-term contractual cash obligations as of September 30, 2004 (dollars in thousands).



|                  |  |                          |       |                       |   |           |  |                  |         |                 |   |         |  |   |       |  |   |        
|----------------- |  | ------------------------ | ----- | --------------------- | - | --------- |  | ---------------- | ------- | --------------- | - | ------- |  | - | ----- |  | - | -------
|                  |  | Revolvingcredit facility |       | Notes payableto other |   | Termloans |  | Senior sub notes |         | Operatingleases |   | Total  
|Remainder of 2004 |  | $                        |      |                       | $ |          |  | $                | 3,750   |                 | $ |        |  | $ | 1,214 |  | $ | 4,964  
|2005              |  |                          |      |                       |   | 960       |  |                  | 12,000  |                 |   |        |  |   | 2,234 |  |   | 15,194 
|2006              |  |                          |      |                       |   | 960       |  |                  | 15,000  |                 |   |        |  |   | 1,347 |  |   | 17,307 
|2007              |  |                          |      |                       |   |          |  |                  | 15,000  |                 |   |        |  |   | 105   |  |   | 15,105 
|2008              |  |                          |      |                       |   |          |  |                  | 15,000  |                 |   |        |  |   |      |  |   | 15,000 
|Thereafter        |  |                          | 6,739 |                       |   |          |  |                  | 220,500 |                 |   | 165,000 |  |   |      |  |   | 392,239
|                  |  |                          |       |                       |   |           |  |                  |         |                 |   |         |  |   |       |  |   |        
|Total             |  | $                        | 6,739 |                       | $ | 1,920     |  | $                | 281,250 |                 | $ | 165,000 |  | $ | 4,900 |  | $ | 459,809
|                  |  |                          |       |                       |   |           |  |                  |         |                 |   |         |  |   |       |  |   |        



Critical Accounting Policies



In preparing the consolidated financial statements, GAAP
requires management to select and apply accounting policies that involve estimates and judgment. The following accounting policies may require higher degree of judgment or involve amount that could have a material impact on the consolidated
financial statements.



Allowance for Doubtful Accounts
-We maintain an allowance for doubtful accounts for estimated losses resulting from the failure of customers to make payments. We determine the allowance based upon an evaluation of individual accounts, aging of the portfolio, issues
raised by customers that may suggest non-payment, historical experience and/or the current economic environment. We might not continue to experience the same loss rates that we have in the past. If the financial condition of individual customers or
the general worldwide economy were to vary materially from the estimates and assumptions made by us, the allowance may require adjustment in the future. We evaluate the adequacy of the allowance on a regular basis, modifying, as necessary, its
assumptions, updating its record of historical experience and adjusting reserves as appropriate.



Impairment of Long-Lived Assets - We assess the impairment of long-lived assets at least annually or when changes in circumstances indicate that the carrying value of the assets or the asset grouping may
not be recoverable. Customer relationships, internally developed technology, tradenames and trademarks, and goodwill are our most significant long-lived assets and are tested annually. Impairment is measured by the difference between the carrying
amount and the respective fair values, based on the best information available, including market prices or a discounted cash flow analysis. Estimates are made on the useful lives or economic values of assets and could change base on changes in the
economy or industry trends.



Claims and Legal Proceedings



In the normal course of business, we are party of various claims and legal
proceedings. We record a reserve for these matters when an adverse outcome is probable and we can reasonably estimate our potential liability. Although the outcome of these matters is currently not determinable, we do not believe that the resolution
of these matters in a manner adverse to our interest will have a material effect upon our financial condition, results of operations or cash flows for any interim or annual period.



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##### Table of Contents

Item 3.Quantitative and Qualitative Disclosure About Market Risk



We are exposed to certain market risks as part of our on-going business operations. Primary exposure includes changes in interest rates as borrowings
under our senior credit facilities bear interest at floating rates based on LIBOR or the prime rate, in each case plus an applicable borrowing margin. We will manage our interest rate risk by balancing the amount of fixed-rate and floating-rate
debt. For fixed-rate debt, interest rate changes affect the fair market value but do not affect earnings or cash flows. Conversely, for floating-rate debt, interest rate changes generally do not affect the fair market value but do impact our
earnings and cash flows, assuming other factors are held constant.



We may use derivative financial instruments, where appropriate, to manage our interest rate risks. However, as a matter of policy we will not enter into derivative or other financial investments for trading or speculative purposes. We do
not have any speculative or leveraged derivative transactions. Most of our revenue is denominated in U.S. dollars; thus our financial results are not subject to any material foreign currency exchange risks.



Item 4.Controls and Procedures.



The Companys Chief Executive Officer and Chief Financial Officer, after evaluating the effectiveness of the Companys disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under
the Securities Exchange Act of 1934) as of the end of the period covered by this quarterly report, have concluded that the Companys disclosure controls and procedures are effective to ensure that information required to be disclosed by the
Company in the reports that it files under the Securities Exchange Act of 1934 is recorded, processed, summarized and reported within the time periods specified in rules and forms of the SEC.



PART 2.
OTHER INFORMATION



Item 1.Legal Proceedings



Language Line, Inc. is not currently involved in any material legal proceedings.



Item 2.Unregistered Sales of Equity Securities and Use of Proceeds



None.



Item 3.Defaults upon Senior Securities



None.



Item 4.Submission of Matters to a Vote of Security Holders



None.



Item 5.Other Information



None.



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##### Table of Contents

Item 6.Exhibits and Reports on Form 8-K



| | (a) | Exhibits
| | --- | --------



|     |  |                                                                                               
|---- |  | ----------------------------------------------------------------------------------------------
|31.1 |  | Certification by Dennis G. Dracup pursuant to Section 302 of the Sarbanes-Oxley Act of 2002   
|     | 
|31.2 |  | Certification by Matthew T. Gibbs II pursuant to Section 302 of the Sarbanes-Oxley Act of 2002



| | (b) | Reports of Form 8-K
| | --- | -------------------



None.



SIGNATURES



Pursuant to the
requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report on Form 10-Q to be signed on its behalf by the undersigned, thereunto duly authorized in the City of Monterey, California on
November 19, 2004.



LANGUAGE LINE, INC./s/ Dennis G. DracupDennis G. DracupChief Executive Officer and Director/s/ Matthew T. Gibbs IIMatthew T. Gibbs IIChief Financial Officer and Director




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