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  Affordable Connectivity Program Español
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                                Tiếng ViệtACP Web Banner Wind DownACP Web Banner Program Wind Down**ASL Video: ACP Winding Down****Consumer Information****Consumer FAQs****Participating Providers****Latest News****FCC Chairwoman Updates Congress on Impact of Imminent End of Affordable Connectivity Program**News release | Letter to Congress**FCC Issues Formal Notice That April Is Final Full Month of ACP Program**News Release | Public Notice | Letter**Survey Shows Over Two-Thirds of ACP Households Had Inconsistent or Zero Connectivity Prior to ACP Enrollment**News Release | ACP Survey | Fact SheetDownload the Full Survey**Need Help with the ACP?**For questions about your ACP status, call the ACP Support Center at (877) 384-2575 or email: ACPSupport@usac.org.For issues with your ACP provider, submit a complaint.The ACP Is Winding DownThe Affordable Connectivity Program stopped accepting new applications and enrollments on February 7, 2024. The last fully funded month of the program is April 2024.All ACP households enrolled at the time of the enrollment freeze, February 7, 2024 at 11:59 PM ET, will be able to remain enrolled through the final month of ACP service if they are not required to be de-enrolled under FCC rules.Households that are de-enrolled from the program, such as for failure to use their ACP-supported service, will not be able to re-apply or re-enroll in the ACP during the enrollment freeze.ACP enrolled households are strongly encouraged to carefully review written notices from their internet company and from the Universal Service Administrative Company (USAC), the ACP administrator, about the ACP wind-down.Households are also encouraged to consult their internet company to learn more about how the end of the ACP will impact their internet service and bill.For more updates about the ACP Wind Down, refer to AffordableConnectivity.gov.Fact Sheet: ACP Wind-Down Overview | Hoja informativa sobre el fin del programa ACPFact Sheet: Consumer Protections During the Wind-Down | Hoja informativa sobre la protección del consumidorFact Sheet: Opting In or Out of Continuing Service | Hoja informativa sobre opciones de suscripciónFrequently Asked Questions and Answers | Preguntas frecuentes sobre el fin del programa ACPACP & Lifeline FAQs | ACP y Lifeline: Preguntas Frecuentes/sites/default/files/ACP-Wind-Down-Opt-in-Opt-out-Consumer-Fact-Sheet_ES.pdfACP Wind Down Consumer Webinar: Video | Powerpoint Slides [PDF] (3/13/24)The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more.The benefit provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands.Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household.**How Does the ACP Protect Consumers?**FCC rules protect Affordable Connectivity Program recipients by:Empowering consumers to choose the service plan that best meets their needs (including a plan they may already be on);Ensuring consumers have access to supported broadband services regardless of their credit status;Prohibiting providers from excluding consumers with past due balances or prior debt from enrolling in the program;Preventing consumers from being forced into more expensive or lower quality plans in order to receive the ACP;Ensuring that consumers are not liable for early termination fees;Reducing the potential for bill shock or other financial harms;Allowing ACP recipients to switch providers or broadband service offerings; andProviding a dedicated FCC process for ACP complaints.**Which Internet Companies Are Participating in the Affordable Connectivity Program?**Various internet companies are participating in the Affordable Connectivity Program. Find internet companies in your state or territory.**ACP Wind-Down Fact Sheet**The ACP Wind-Down Fact Sheet has more information about the next steps for winding down the program.**Additional Languages**:The fact sheet is also available in Arabic, Chinese-Traditional, Chinese-Simplified, French, Haitian-Creole, Korean, Portuguese, Russian, Spanish, Tagalog, and Vietnamese.**News Media Contacts & Resources****Paloma Isabel Perez**FCC Press Secretarypaloma.perez@fcc.gov**Office of Media Relations**mediarelations@fcc.gov202-418-0500**ACP Fact Sheet**: Word | PDF**Additional Resources**FCC Chairwoman Updates Congress on Impact of Imminent End of Affordable Connectivity Program | Letter to Congress (04/02/24)FCC Issues Formal Notice That April Is Final Full Month of ACP Program | Public Notice | Letter to Congress (03/04/24)Survey Shows Over Two-Thirds of ACP Households Had Inconsistent or Zero Connectivity Prior to ACP Enrollment | ACP Survey | Fact Sheet (02/29/24)WCB Reminder of February 8, 2024 Enrollment Freeze for the ACP (02/06/24)Affordable Connectivity Program to End Soon Barring Congressional Action | FCC Order (01/11/24)WCB Announces Measures to Strengthen Program Integrity for ACP (09/29/23)20+ Million Households Enroll in ACP | Fact Sheet (08/14/23)FCC Acts to Provide Subsidy for Consumers in Certain High-Cost Areas | Report and Order (08/04/23)Public Notice: Wireline Competition Bureau Announces New Affordable Connectivity Program Application Landing Page at Getinternet.Gov (05/04/23)Public Notice: FCC Announces ACP Pilot Program Grants Target Funding | News Release: FCC Targets Over $7M Toward Affordable Connectivity Program Awareness (03/15/23)Report and Order: FCC Adopts Second Funding Opportunity for ACP Outreach Grant Program (03/15/23)Public Notice: NCOP and TCOP Funding Announcement | News Release: FCC Announces $66 Million in Outreach Grants to Fund Projects to Expand Participation in ACP (03/10/23)Chairwoman Rosenworcel Shares Targeted Proposal to Offer Another Chance for Funding to Promote ACP (03/10/23)FCC Provides Additional Information Concerning ACP Pilot Programs (10/11/22)FCC Creates 'Your Home, Your Internet' Pilot Program (08/05/22)FCC Establishes Affordable Connectivity Outreach Grant Program (08/05/22)WCB seeks comment on petitions filed by USTELECOM - The Broadband Association and Verizon (3/3/22)FCC Hosts Virtual Event Tour to Promote ACP Enrollment (3/3/22)Over 10 Million Households Enrolled in Affordable Connectivity Program (2/14/22)FCC Releases Rules To Implement Affordable Connectivity Program | Download Report and Order PDF (1/21/22)FCC Adopts Rules To Implement Affordable Connectivity Program (1/14/22)Chairwoman Rosenworcel Debuts Draft Rules for Affordable Connectivity Program (1/7/22)FCC Announces Affordable Connectivity Program (12/31/21)FCC Provides Additional Guidance on Affordable Connectivity Program (12/30/21)WCB Issues Further Guidance for Affordable Connectivity Program (12/8/21)WCB Issues Guidance for Transition to Affordable Connectivity Program (11/26/21)FCC Seeks Comment on the New Affordable Connectivity Program (11/18/21)

        
        
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                Tuesday, April 2, 2024
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