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              Public Safety
              Operations and Emergency Management Division

  Operations Center for the Public Safety & Homeland Security Bureau Operations and Emergency Management Division
      

          
        24/7 Operations Center
                Disaster Reporting
                Emergency Communications/Preparedness
                Incident Management and Investigations
                NORS
                Priority Services
                Over-the-Air Spectrum Observation Capabilities
                Special Temporary AuthorityFCC Operations Center

The FCC Operations Center is available 24 hours a day, 365 days a year, to assist public safety, government, and communications industry stakeholders with emergency communications needs. It is staffed by experienced watch officers who provide senior FCC leaders with situational awareness of communications issues that impact national security and public safety. It also coordinates incident management and related spectrum use across government departments and agencies, state, local, tribal, and territorial emergency management entities, and industry.

The FCC Operation Center has primary responsibility for:

Leading and coordinating the FCC’s efforts in response to disasters, emergencies, and incidents of national security significance that impact communications
	Granting after-hours emergency special temporary authorization requests supporting incident response
	Coordinating issuance of waivers and special temporary authorization requests
	Conducting geospatial analyses of communications status in support of incident management operations
	Conducting pre- and post-disaster outreach to public safety system owners, operators, and associations
	Coordination with executive branch departments and agencies for interference reporting, testing, and exercise
	Coordinating responses to complaints filed in the FCC Public Safety Support Center Portal, Consumer Complaints Portal, and Public Safety Interference Portal
	Performing the after-hours functions of the High Frequency Direction Finding Center
	Resolving licensed infrastructure aircraft safety issues
	Providing geolocation support for aerial and maritime search and rescue**Contact the FCC Operations Center:**
Email: FCCOPS@fcc.gov
Phone: 202-418-1122

        
        
                  **Bureau/Office:**
  Public Safety and Homeland Security
            
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    Public SafetyEmergency Communications
            
                          **Updated:**
                Wednesday, May 6, 2020
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