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  Support Information - Online Filing The information below is intended to give the viewer a point of contact for questions about each system. Support hours are Monday through Friday Eastern Time, unless otherwise noted.



Owner
			System
			Onsite Hours
			Published SupportWTB
			Antenna Structure Registation (ASR)
			8:00am-6:00pm
			phone: 877-480-3201
			TTY: 717-338-2824http://esupport.fcc.govWCB
			Automated Reporting Management Information System (ARMIS)
			7:00am-4:30pm
			202-418-0840armis-hp@fcc.govMB
			Broadcast Radio and Television Electronic Filing System (CDBS)
			8:00am-4:30pm
			202-418-2662CDBShelp@fcc.govMB
			Cable Operations & Licensing System (COALS)
			8:00am-4:30pm
			202-418-7000coals_help@fcc.govMB
			Call Sign Reservation and Authorization System (CSRS)
			9:00am-5:30pm
			202-418-1600MB
			Children’s Television Programming Report (Form 398) (KIDVID)
			8:30am-5:00pm
			202-418-1665OMD
			FCC Registration Number (FRN) Commission Registration System (CORES)
			8:00am-6:00pm
			877-480-3201 (option 1)CGB
			Consumer Complaints Center
			8:00am-5:00pm
			888-225-5322consumercomplaints.fcc.govPSHSB
			Disaster Information Reporting System (DIRS)
			8:00am-5:00pm
			202-418-2448FCC-Disaster@fcc.govCGB
			Electronic Comment Filing System (ECFS)
			8:00am-5:00pm
			202-418-0193ecfshelp@fcc.govOMD
			Electronic Document Management System (EDOCS)
			8:00am-6:00pm
			202-418-0265edocshelp@fcc.govWCB
			Electronic Tariff Filing System (ETFS)
			6:00am-4:30pm
			etfs@fcc.govOET
			Equipment Authorization Electronic Filing (EAS)
			8:00am-5:00pm
			www.fcc.gov/labhelpOET
			Experimental Licensing Branch Electronic Filing (ELS)
			8:00am-5:30pm
			202-418-2440elb@fcc.govOMD
			Billing and Fees
			8:00am-6:00pm
			877-480-3201 (option 6)arinquiries@fcc.govOMD
			General Menu Reports (GENMEN)
			6:30am-4:30pm
			877-480-3201http://esupport.fcc.govIB
			IB Electronic Filing Systems (IBFS)
			7:30am-5:30pm
			202-418-2222ibfsinfo@fcc.govWTB
			Licensing Support & Forms Issues
			8:00am-6:00pm
			phone: 877-480-3201
			phone: 888-225-5322 (option 2)
			TTY: 717-338-2824http://esupport.fcc.govPSHSB
			Network Outage Reporting System (NORS)
			8:00am-5:00pm
			202-418-2448FCC-Outage@fcc.govOET
			OET Knowledge Database
			8:00am-5:00pm
			www.fcc.gov/labhelpOMD
			Red Light Status Inquiries
			8:00am-6:00pm
			202-418-1995arinquiries@fcc.govOMD
			FRN Financial and Payments
			8:00am-6:00pm
			877-480-3201 (option 1)OET
			Telecommunications Certification Bodies/Accreditor Electronic Filing
			8:00am-5:00pm
			www.fcc.gov/labhelpWTB
			Tower Construction Notification System (TCNS)
			8:00am-6:00pm
			phone: 877-480-3201
			TTY: 717-338-2824http://esupport.fcc.govWTB
			Universal Licensing System (ULS)
			8:00am-6:00pm
			phone: 877-480-3201
			TTY: 717-338-2824http://esupport.fcc.gov
 Text
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              ASL Video Call: 1-844-432-2275
              Fax: 1-866-418-0232
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