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                                Tiếng ViệtFCC Speed Test App'Drive Tests' and Other 'Speed Tests' Conducted to Validate Mobile Broadband Availability DataBilling, Charges and FeesBundled Services and Billing | (PDF)Check Basic Rates Before Making International Calls | (PDF)Cramming - Unauthorized Charges on Your Phone Bill | (PDF)Incarcerated People’s Communications Services | (PDF)International Calling Tip Sheet | (PDF)Military Service Members and Wireless Phone Service | (PDF)Pay-Per-Call Information Services | (PDF)Pre-Paid Phone Cards: What Consumers Should Know | (PDF)Surcharges for International Calls to Wireless Phones | (PDF)Tips for Using Public Phones and Payphones | (PDF)Understanding Your Telephone Bill | (PDF)What Is a Toll-Free Number and How Does It Work?| (PDF)Accessibility Issues21st Century Communications and Video Accessibility Act (CVAA) | (PDF)711 for Telecommunications Relay Service | (PDF)Dial 211 for Essential Community Services | (PDF)Hearing Aid Compatibility for Wireline and Wireless Telephones | (PDF)Internet Protocol (IP) Relay Service | (PDF)IP Captioned Telephone Service | (PDF)National Deaf-Blind Equipment Distribution Program | (PDF)Real-Time Text: Improving Accessible Telecommunications | (PDF)Telecommunications Access for People with Disabilities | (PDF)Telecommunications Relay Service (TRS) | (PDF)Text-to-911: What You Need to Know | (PDF)Speech-To-Speech Relay Service | (PDF)Video Relay Services | (PDF)Service AvailabilityE-rate: Universal Service Program for Schools and Libraries | (PDF)Lifeline Support for Affordable Communications | (PDF)Lifeline: Promoting Telephone Subscribership on Tribal Lands | (PDF)The FCC’s Universal Service Rural Health Care Programs | (PDF)Universal Service Support Mechanisms | (PDF)Fraud, Scams and AlertsCaller ID Spoofing | (PDF)Careless Dialing Could Cost You Money | (PDF)Cell Phone Fraud | (PDF)Cramming - Unauthorized Charges on Your Phone Bill | (Word) | (PDF)Don't Fall for the 90# Telephone Scam | (PDF)FAQs about Junk Faxes | (PDF)IP Relay Fraud | (PDF)Mexico Collect Call Scam | (PDF)'One Ring' Phone Scam | (PDF)Robocalls | (PDF)Slamming: Switching Your Authorized Telephone Company Without Permission | (PDF)Spam: Unwanted Text Messages and Email | (PDF)Unwanted Telephone Marketing Calls and the National Do-Not-Call List | (PDF)Voicemail System Hacking | (PDF)Watch Out for Auto Warranty Scams | (PDF)Wireless, Cellular and Mobile5G FAQsAvoid Making Accidental Wireless 911 Calls | (PDF)Cell Phone Fraud | (PDF)Cell Phone Unlocking FAQs | (PDF)Distracted Driving | (PDF)'Drive Tests' and Other 'Speed Tests' Conducted to Validate Mobile Broadband Availability DataeSIM Cards FAQ | (PDF)FCC Speed Test FAQs | (PDF)Hearing Aid Compatibility for Wireline and Wireless Telephones | (PDF)International Calling Tip Sheet | (PDF)International Roaming: Using Your Mobile Phone in Other Countries | (PDF)Military Service Members and Wireless Phone Service | (PDF)Mobile Wallet Services Protection | (PDF)Operation of Wireless Microphones | (PDF)Plan Ahead for Phase Out of 3G Cellular Networks and Service | (PDF)Porting: Keeping Your Phone Number When Changing Service Providers | (PDF)Protect Your Smart Device | (PDF)Protecting Children from Objectionable Content on Wireless Devices | (PDF)Real-Time Text: Improving Accessible Telecommunications | (PDF)Spam: Unwanted Calls and Text Messages | (PDF)Specific Absorption Rate (SAR) For Cell Phones: What It Means For You | (PDF)Surcharges for International Calls to Wireless Phones | (PDF)Text-to-911: What You Need to Know | (PDF)TracFone Phone Unlocking Program | (PDF)Understanding Wireless Telephone Coverage | (PDF)Understanding Your Telephone Bill | (Word) | (PDF)Updating Your Smartphone Operating System | (PDF)Wireless 911 Service | (PDF)Wireless Connections and Bluetooth Security Tips | (PDF)Wireless Devices and Health Concerns | (PDF)Wireless Emergency Alerts (WEA) | (PDF)Wireless Phones and the National Do-Not-Call List | (PDF)Your Kid's First Phone | (PDF)MiscellaneousCall Blocking Tools and Resources | (PDF)Consumer FAQ: Rules for Service Providers in Multiple Tenant Environments | (PDF)Dial 211 for Essential Community Services | (PDF)FCC/FEMA Tips for Communicating During an Emergency | (PDF)Interference with Radio, TV and Cordless Telephone Signals | (PDF)Porting: Keeping Your Phone Number When You Change Providers | (PDF)Local, Local Toll, and Long Distance Calling | (PDF)Protecting Your Privacy: Phone and Cable Records | (PDF)Recording Telephone Conversations | (PDF)Tech Transitions: Network Upgrades That May Affect Your Service | (PDF)Telecommunications FAQs for Travelers to Cuba | (PDF)Incarcerated People's Communications Services | (PDF)Ten Digit Dialing and the 988 Suicide & Crisis Lifeline | (PDF)Voice Over Internet Protocol (VoIP) | (PDF)When Your Telephone Company Discontinues Service | (PDF)

        
        
                  **Bureau/Office:**
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    ConsumersTelephone Consumer Issues
            
                          **Updated:**
                Monday, February 26, 2024
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