Skip to main content Skip to search


Browse by
                    category
                Browse by
                    bureaus & offices
            About the FCC
          About the FCC
                      About the FCC Overview
                                                      What We Do
                                                      Rulemaking Process
                                                      Leadership
                                                      FCC Initiatives
                                                      Find People
                                                      Organizational Charts
                                                      Advisory Committees
                                                      Jobs and Internships
                                                      Contracting
                                                      Strategic Plans & Budgets
                                                      Contact
                                                                    FY 2025 Congressional Budget Justification
                                                      Privacy Policy
                                                      Accessibility Program
                Proceedings & Actions
          Proceedings & Actions
                      Proceedings and Actions Overview
                                                      Electronic Comment Filing System (ECFS)
                                                      Commission Documents (EDOCS)
                                                      Most Active Proceedings
                                                      Items on Circulation
                                                      Ex-Parte
                                                      Daily Digest
                                                      Mergers & Transactions
                                                      Auctions
                Licensing & Databases
          Licensing & Databases
                      Overview
                                                      About Licensing
                                                      Databases
                                                      Fees
                                                      Forms
                                                      FCC Registration System (CORES)
                                                      System Alerts & Notifications
                                                      ASR
                                                      CDBS
                                                      CEFS
                                                      COALS
                                                      CORES
                                                      CSRS
                                                      DIRS
                                                      EA
                                                      ECFS
                                                      EDOCS
                                                      ELS
                                                      ETFS
                                                      ETRS
                                                      GenMen
                                                      HAM
                                                      KDB
                                                      KIDVID
                                                      LMS
                                                      ICFS
                                                      NORS
                                                      PIF
                                                      PIRATE
                                                      PSIX-ESIX
                                                      RLD
                                                      TCB
                                                      ULS
                                                      URS
                                                      VPD
                Reports & Research
          Reports & Research
                      Reports and Data Overview
                                                      Reports
                                                      Data
                                                      Guides
                                                                    Maps
                                                      Working Papers
                                                      For Developers
                                                                    Fiscal Year 2022-2026 Strategic Plan
                                                      Workload Dashboard
                News & Events
          News & Events
                      News and Events Overview
                                                      Headlines
                                                      Commission Meetings
                                                      Events
                                                      Archived Events
                                                      FCC Podcast
                                                      Notes from the FCC
                                                      FCC Blog
                                                      RSS Feeds & Email Signup
                                                                    April 2024 Open Commission Meeting
                For Consumers
          For Consumers
                      Help Center Overview
                                                                    Consumer Complaint Center
                                                      Disability Rights
                                                      Headlines
                                                      Social Media
                                                                    Robocalls
                                                                    Consumer Complaint Center
              Consumer
                Enforcement
                Media
                Public Safety
                Space
                Wireless
                Wireline
                Offices
    
                  Search
  

  X
  Search Home
              Consumer
              About the Bureau
              Consumer Affairs and Outreach

  Consumer Guides Consumer Guides
      

          
        Telephone
                Broadcast, Cable and Satellite
                Broadband and Internet
                Accessibility
                Frauds, Scams and Alerts
                Privacy and Security
                Health, Safety and Emergencies
                International
                How to Take Action
                Guías en Español (Spanish)
                消費者指南 (Chinese)
                Consumer Mga Gabay (Tagalog)
                Người tiêu dùng Hướng dẫn (Vietnamese)
                소비자 안내서 (Korean)Español
                                한국어
                                繁體中文
                                Tagalog
                                Tiếng ViệtNew Consumer Guide

'Drive Tests' and Other 'Speed Tests' Conducted to Validate Mobile Broadband Availability DataMost Viewed Consumer Guides

Stop Unwanted Robocalls and Texts
	Children's Internet Protection Act (CIPA)
	Check Basic Rates Before Making International Calls
	International Calling Tip Sheet
	Porting: Keeping Your Phone Number When You Change Providers
	What You Need To Know About Text 911
	Plan Ahead for Phase Out of 3G Cellular Networks and Service
	What Is a Toll-Free Number and How Does it Work?
	Antennas and Digital Television
	Filing an Informal ComplaintUse the menu to the left to browse Consumer Guides by topic.

Visit our Consumer Help Center to learn more about consumer issues.
Visit our Consumer Complaint Center to file a consumer complaint, check the status of your complaint or to tell us your story.

        
        
                  **Bureau/Office:**
  Consumer and Governmental Affairs
            
                          Tags:
    
      
    Consumers
            
                          **Updated:**
                Tuesday, February 14, 2023
 Text
                  Federal Communications Commission
45 L Street NE
Washington, DC 20554

  Link
        Phone: 1-888-225-5322
              ASL Video Call: 1-844-432-2275
              Fax: 1-866-418-0232
              Contact Us
              Visiting FCC Facilities

          
          Link
        Website Policies & Notices
              Privacy Policy
              FOIA
              No Fear Act Data
              Digital Strategy
              Open Government Directive
              Plain Writing Act
              RSS Feeds & Email Updates
              Accessibility
              Vulnerability Disclosure Policy
              USA.gov

          
          Text
                  CATEGORIES

  Link
        About the FCC
              Proceedings & Actions
              Licensing & Databases
              Reports & Research
              News & Events
              For Consumers

          
          Text
                  BUREAUS & OFFICES

  Link
        Consumer
              Enforcement
              Inspector General
              Media
              Public Safety
              Space
              Wireless
              Wireline
              Offices


          Twitter
        Facebook
        Youtube
        Instagram

          Federal Communications Commission