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              Consumer
              Office of Intergovernmental Affairs

  Hospital Robocall Protection Group Office of Intergovernmental Affairs
      

          
        Intergovernmental Advisory Committee
                Hospital Robocall Protection GroupAbout the HRPG

On June 25, 2020, the Commission established the Hospital Robocall Protection Group (HRPG), a new federal advisory committee dedicated to combatting robocalls to hospitals.

Congress directed the FCC to establish the HRPG in the Telephone Robocall Abuse Criminal Enforcement and Deterrence Act of 2019 (TRACED Act), which gave the FCC additional tools and flexibility to combat malicious spoofing and scam robocalls.  The HRPG also is organized under, and will operate in accordance with, the provisions of the Federal Advisory Committee Act (FACA).

In accordance with the TRACED Act, the HRPG has issued best practices regarding the following:

How voice service providers can better combat unlawful robocalls made to hospitals
	How hospitals can better protect themselves from such calls, including by using unlawful robocall mitigation techniques
	How the Federal Government and State governments can help combat such calls
	Read a full copy of the HRPG report. Word | AcrobatOrganization

Charter (pdf)Meetings

**December 14, 2020 Meeting**

	Agenda
		Watch the meeting video**July 27, 2020 Meeting**

	Agenda
		Watch the meeting videoReleases

December 14, 2020 – News ReleaseHospital Robocall Protection Group Adopts Best Practices Report on Preventing Unlawful Calls

November 30, 2020 – Public NoticeFCC Announces Second Meeting of the Hospital Robocall Protection Group

July 14, 2020 – Public NoticeFCC Announces the Membership and First Meeting of the Hospital Robocall Protection Group

March 25, 2020 – Public NoticeFCC Seeks Nominations for Hospital Robocall Protection Group

FCC Assessment Proceeding

No later than 180 days from the HRPG’s issuance of its best practices, the TRACED Act, in section 14(d), required the Commission to conclude a proceeding to assess the extent to which the voluntary adoption of the HRPG best practices can be facilitated to protect hospitals and other institutions. On January 11, 2021, the Commission initiated this proceeding by releasing a Public Notice seeking comment on how to facilitate the voluntary adoption of the HRPG's best practices. On June 11, 2021, the Commission concluded the proceeding by releasing a Public Notice with its assessment.

Releases

June 11, 2021 – Public NoticeFCC Assesses Best Practices to Combat Unlawful Robocalls to Hospitals

January 11, 2021 – Public NoticeFCC Asks How to Incent Use of Hospital Anti-Robocall Best Practices

Contacts

Donna Cyrus, Designated Federal Officer
	Aliza Katz, Deputy Designated Federal Officer

        
        
                  **Bureau/Office:**
  Consumer and Governmental Affairs
            
            
                          **Updated:**
                Friday, June 11, 2021
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