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SECURITIES AND EXCHANGE COMMISSIONWASHINGTON, D.C. 20549

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FORM 10-K

FOR ANNUAL AND TRANSITION REPORTS PURSUANT TO
SECTIONS 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

|(Mark One)                                         |                                                                                         
|-------------------------------------------------- | ----------------------------------------------------------------------------------------
|ý                                                  | ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934    
|For the fiscal year ended December 31, 2002       
|o                                                  | TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
|For the transition period
from                  to

Commission file number 0-30822

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SYNAVANT Inc.(Exact name of Registrant as specified in its Charter)

Delaware(State of Incorporation)

22-2940965(I.R.S. Employer Identification No.)


3445 Peachtree Road, Suite 1400
Atlanta, Georgia 30326(Address of principal office, including zip code)

(404) 841-4000(Registrant's telephone number, including area code)

Securities
Registered pursuant to Section 12(b) of the Act:None

Securities
Registered pursuant to Section 12(g) of the Act:Common Stock, par value $.01

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Indicate
by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the
preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past
90 days.    YES ý    NO o

Indicate
by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of
Registrant's knowledge, in definitive proxy or information statement incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K.    o

Indicate
by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Securities Exchange Act of 1934).    YES
o    NO ý

The
aggregate market value of the voting stock and non-voting common equity held by nonaffiliates of the Registrant at February 28, 2003, was approximately
$15,205,078, based on $1.00 per share, the closing price of the common stock as quoted on the Nasdaq National Market.

The
number of shares of the Registrant's common stock outstanding at February 28, 2003, was 15,205,078 shares.

DOCUMENT INCORPORATED BY REFERENCE

Portions of the Proxy Statement for the 2003 Annual Meeting of Stockholders to be filed with the Securities and Exchange Commission within 120 days of the
Registrant's 2002 fiscal year end are incorporated by reference into Part III of this report.

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TABLE OF CONTENTS

|           |          |    |                                                                                       | PAGE
|---------- | -------- | -- | ------------------------------------------------------------------------------------- | ----
|PART I     |          | 3 
|           | ITEM 1.  |    | BUSINESS                                                                              |     
|           | ITEM 2.  |    | PROPERTIES                                                                            |     
|           | ITEM 3.  |    | LEGAL PROCEEDINGS                                                                     |     
|           | ITEM 4.  |    | SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS                                   |     
|PART II    |          | 17
|           | ITEM 5.  |    | MARKET FOR COMMON EQUITY AND RELATED STOCKHOLDER MATTERS                              |     
|           | ITEM 6.  |    | SELECTED FINANCIAL DATA                                                               |     
|           | ITEM 7.  |    | MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS |     
|           | ITEM 7A. |    | QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK                            |     
|           | ITEM 8.  |    | FINANCIAL STATEMENTS AND SUPPLEMENTAL DATA                                            |     
|           | ITEM 9.  |    | CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE  |     
|PART III   |          | 64
|           | ITEM 10. |    | DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT                                    |     
|           | ITEM 11. |    | EXECUTIVE COMPENSATION                                                                |     
|           | ITEM 12. |    | SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT                        |     
|           | ITEM 13. |    | CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS                                        |     
|           | ITEM 14. |    | CONTROLS AND PROCEDURES                                                               |     
|PART IV    |          | 65
|           | ITEM 15. |    | EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K                       |     
|SIGNATURES |          | 68

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PART I

ITEM 1. BUSINESS

SYNAVANT Inc. (referred to hereafter as "SYNAVANT" or the "Company") serves the biopharmaceutical and healthcare industries through its two core business
categories: implementing and supporting pharmaceutical-specific customer relationship management ("CRM") solutions and developing interactive marketing programs, medical professional databases and
offering strategic consulting services that support sales and marketing decision-making and program implementation. SYNAVANT is composed of the automated sales and marketing support businesses which
were formerly part of IMS HEALTH INCORPORATED ("IMS HEALTH") which operated under the name IMS HEALTH Strategic Technologies, Inc. ("ST"); certain other former foreign subsidiaries of IMS
HEALTH; substantially all of IMS HEALTH's former interactive and direct marketing businesses, including the business of Clark-O'Neill, Inc. ("Clark O'Neill"), formerly a wholly owned subsidiary
of IMS HEALTH; and a 51% interest in Permail Pty., Ltd. ("Permail"). Shares of SYNAVANT's common stock were distributed to stockholders of IMS HEALTH following the conveyance of assets and
stock of entities comprising SYNAVANT's businesses into SYNAVANT.

SYNAVANT's SOLUTIONS

SYNAVANT's services are comprised of strategic technology services, strategic consulting, and interactive marketing and database services. The Company reports
strategic technology services as Software Services and interactive marketing, database services and strategic consulting as Interactive Marketing on its Consolidated Statement of Operations.

Strategic
technology services include a set of services that provide value to customers in three general areas: software, system implementation and system support.

SYNAVANT
offers several proprietary software products to enable sales force automation ("SFA"). Cornerstone is a legacy product used in the United States by certain
pharmaceutical companies to support their sales forces. PremièreSM is another SYNAVANT SFA tool used by many European, Canadian, and Latin American pharmaceutical
companies. Lastly, SYNAVANT created a proprietary analytical tool, AnalyzerSM, which helps pharmaceutical sales representatives, managers and head office staff manage, view and analyze
market data and information that is generated from these systems.

System
implementation is a core competency and service offered by SYNAVANT to support large-scale software implementations for the healthcare marketplace. SYNAVANT can implement its
proprietary systems or other software systems such as integrated CRM solutions (e.g., the Siebel Systems'eBusiness suite for the life sciences market,
includingePharma,eClinical,eMedical and Employee
Relationship Management applications). During 2002, the Company also has expanded its system implementation capabilities to include Customer Relationship Effectiveness ("CRE") solutions (e.g., update
software A.G.'s pharmaceutical-specific technology suite, premiere.update, for laptop, PDA and Web deployment) that provide a lower cost solution for pharmaceutical companies wishing to implement CRM
capabilities within their sales and marketing functions, without undergoing fundamental structural change or business process re-engineering across their organization.

Post
implementation system support services combine several key areas of customer value: help desk and other web-based customer support, hardware maintenance, asset
management, training, and facilities management.

SYNAVANT's
global interactive marketing services comprise offerings developed to help pharmaceutical brand managers promote their products to targeted physicians effectively. Sampling
services range from targeted sample solicitation to doctors to custom sample fulfillment programs. Medical Dialogueis a service that influences doctor prescribing in a
peer-to-peer environment using skilled healthcare professionals. Doctor call centers, circulation management for medical publishers,

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custom physician list generation, and direct marketing programs complete the competencies harnessed in this business category.

SYNAVANT's
major database service offering is PharbaseSM. PharbaseSM is a repository of comprehensive physician and other healthcare professional profile
information for several major markets around the world. In many countries it is recognized as one of the most accurate reference databases due to its usage by government agencies for regulatory
communications to physicians. Pharmaceutical companies rely on PharbaseSM to accurately manage customer level information. PharbaseSM is not available in the United States.

SYNAVANT's
strategic consulting group, Global Strategic Solutions (GSS), was created at the end of 2001 to leverage SYNAVANT's historical experience in technology implementation and
pharmaceutical promotion with the consulting skills of the new team. This team is focused on helping pharmaceutical companies become more customer focused to realize the potential from their
technology, sales and
marketing investments within the context of the overall vision and direction of their business. The GSS group provides services such as helping pharmaceutical companies identify the informal
prescribing influence networks within the physician community, which enables more precise and cost-effective targeting of sales activity. GSS also helps clients by driving new value
streams and maximizing the effectiveness of their brand promotion and customer relationships.

PARTNERSHIPS AND ALLIANCES

An important element of SYNAVANT's business model involves working with key partners. It is essential to have the right alliance agreements in place to enable
both parties to maximize the value of their complementary skills and services.

During
2002, the Company launched its CRE solution premiere.updateSM developed in conjunction with update software A.G. to address the opportunity to provide a lower cost
solution to pharmaceutical companies wishing to implement CRM capabilities within their sales and marketing functions, without undergoing fundamental structural change or business process
re-engineering across their organization.

SYNAVANT
continues to form alliances with appropriate partners to deliver new and essential services to target customers. Of paramount importance is the value the alliance brings
customers and therefore SYNAVANT's choice of partner may vary from customer to customer. By combining SYNAVANT's intellectual property and ongoing, long-term service capabilities with
complementary back-end technology implementation and change management expertise from other consulting organizations, SYNAVANT is able to deliver a total solution to the customer.

SUBSEQUENT EVENTS

On March 16, 2003, the Company announced a definitive agreement to sell its Global Interactive Marketing Business to Cegedim for $43.5 million in
cash. Further, the definitive agreement and other transaction related documents were filed through a Form 8-K on March 17, 2003. The transaction is subject to approval by
SYNAVANT stockholders, regulatory approvals and other customary closing conditions. The Company expects the transaction to close in the second or third quarter of 2003. However, the Company can not
make any assurances that the transaction will be consummated.

On
March 31, 2003, the Company signed a $15.0 million Revolving Credit and Security Agreement with CapitalSource Finance LLC (the "CapitalSource Facility"). The new
agreement replaces the credit facility with Foothill Capital Corporation, a wholly owned subsidiary of Wells Fargo & Company (the "Foothill Facility") (See Item 7 Liquidity and Capital
Resources). A cancellation fee of $0.8 million was triggered by the termination of the Foothill Facility. The CapitalSource Facility is expected to increase the Company's available capital
compared with the Foothill Facility.

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On
March 21, 2003, the Company reached an agreement to sell its 51% interest in Permail Pty. Ltd. to its minority partner for approximately $1.8 million. The
transaction is expected to close in the next 30-60 days.

SIEBEL ALLIANCE

On July 14, 2000, SYNAVANT entered into a strategic alliance with Siebel Systems Inc. ("Siebel"), a leading provider of eBusiness application software. This alliance agreement was updated and amended (the "Alliance") on December 31, 2001. The Alliance results in
the following:



RESEARCH AND DEVELOPMENT

Research and development expenses totaled $6.5 million, $8.6 million and $12.6 million for the years ended December 31, 2002, 2001 and
2000, respectively. While historical development efforts have focused on legacy and next generation core proprietary SFA applications, current and future efforts will be focused on the development of
a broader set of proprietary applications that are compatible with Siebel'sePharma technology platform and with the technology platforms of other
alliance partners. These CRM applications are expected to expand the focus of the Company's traditional SFA efforts (sales and marketing) into other areas including call centers, web sites, and
clinical trials, as well as CRM solutions for medical device companies.

FOREIGN OPERATIONS

SYNAVANT and its subsidiaries engage in a significant portion of their business outside of the United States. SYNAVANT's foreign operations are subject to the
usual risks inherent in carrying on business outside of the United States, including fluctuations in relative currency values, possible nationalization, expropriation, price controls and other
restrictive government actions. SYNAVANT believes that the risk of nationalization or expropriation is reduced because its products are software, services and information, rather than products that
require manufacturing facilities or the use of natural resources.

INTELLECTUAL PROPERTY

SYNAVANT owns and controls a number of trade secrets, confidential information, trademarks, trade names, copyrights, and other intellectual property rights which,
in the aggregate, are of material importance to its business. SYNAVANT is licensed to use certain technology and other intellectual property rights owned and controlled by others, and similarly, other
companies are licensed to use certain technology and other intellectual property rights owned and controlled by SYNAVANT. The names of SYNAVANT's and its subsidiaries' products and services referred
to herein are trademarks, service marks, registered trademarks or registered service marks owned by or licensed to SYNAVANT or one of its subsidiaries.

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CUSTOMERS

Sales to the pharmaceutical industry accounted for substantially all of SYNAVANT's revenue in 2002. Substantially all major pharmaceutical companies are customers
of SYNAVANT, and many of the companies use SYNAVANT's products and subscribe to its services in several countries. SYNAVANT's customer base is broad in scope and enables it to avoid dependence on any
single customer. None of SYNAVANT's customers accounted for more than 10% of its gross revenues in 2002, 2001 or 2000.

COMPETITION

SYNAVANT competes with other automated sales, marketing and clinical research support technology companies that offer sales force automation and customer
relationship management solutions and enterprise-wide solutions, as well as competition from the in-house capabilities of its customers. SYNAVANT also faces competition from
many vendors that market and sell SFA solutions in the consumer packaged goods industry. In addition, SYNAVANT competes with various companies that
provide support and interactive marketing services similar to its own services. Generally, competition has arisen on a country or regional basis. For example, in the United States, certain SYNAVANT
solutions and services, including its Cornerstone application and SiebeleBusiness solutions, compete with the products and services of
Dendrite International Inc. ("Dendrite"), and in Europe certain SYNAVANT solutions and services, including its PharbaseSM database, PremiereSM application and Siebel eBusiness
solutions, compete with the products and services of Cegedim SA ("Cegedim") and Binleys (part of the Wilmington Group plc), as well as
Dendrite. Quality, breadth of solutions, integration of services and speed of delivery of information services and products are the principal methods of competition in SYNAVANT's market.

EMPLOYEES

As of December 31, 2002, SYNAVANT had approximately 1,250 employees in 21 countries. Of these, approximately 500 are located in the United States, and none
of these are represented by labor unions. In Germany, SYNAVANT has a European Workers' Council, which is a legal requirement in that country. SYNAVANT believes that, generally, relations with its
employees are good and have been maintained in a normal and customary manner.

Factors That May Affect Future Performance

In addition to other information in this Annual Report on Form 10-K, the following risk factors should be carefully
considered in evaluating the Company and its business because such factors currently may have a significant impact on its business, operating results and financial condition. As a result of the risk
factors set forth below, actual results could differ materially from those projected in any forward-looking statements.

COMPETITION FROM OTHER PROVIDERS OF CUSTOMER RELATIONSHIP MANAGEMENT SOLUTIONS MAY REDUCE DEMAND FOR SYNAVANT'S PRODUCTS AND SERVICES OR CAUSE IT TO REDUCE THE PRICE OF
PRODUCTS AND SERVICES.

SYNAVANT competes with other companies that sell sales force software products and services and interactive marketing services that specifically target the
pharmaceutical industry. The Company also faces competition from many vendors that market and sell CRM solutions in the consumer packaged goods industry. In addition, the Company competes with various
companies that provide support services and interactive marketing services similar to SYNAVANT's services.

The
Company may not compete effectively in the market. Competitive pressure may result in reducing the price of products and services, which would negatively affect revenues and
operating margins. If the Company is unable to compete effectively in its markets, its business, results of operations and financial condition would be materially and adversely affected.

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Increased
competition is anticipated based on the growing strategic focus on CRM and the success of Siebel'seBusiness solutions. Large
established companies, such as Oracle, SAP and Microsoft, that are well established providers of enterprise resource planning ("ERP") software solutions either offer or are expected to offer new CRM
solutions that may compete with SYNAVANT solutions based on Siebel technology.

The
Company typically contracts with customers for a three year license and support agreement for software products. At the end of the contract, the customer may renew its agreement,
normally for a one to two year period. Past experience has indicated that the Company's customers typically reassess these contracts every three to five years. As customers reassess their
requirements, the Company may not be able to renew the agreements, and may not be selected to provide implementation and/or support services even if a Siebel solution is selected by the customer.

Some
of the Company's competitors and potential competitors are part of large corporate groups and have longer operating histories and significantly greater financial, sales and
marketing, technology and other resources than SYNAVANT. In the event that the Company is unable to compete successfully with these companies, it could have a material adverse effect on its business,
operating results or financial condition.

THE REVISED ALLIANCE WITH SIEBEL IS CRITICAL TO SUCCESS IN GENERATING CRM SERVICES REVENUE.

You should note the following risk factors relating to the alliance with Siebel:



THE COMPANY MAY NEED ADDITIONAL FINANCING TO MEET OUR FUTURE CAPITAL REQUIREMENTS.

We
invest in research and development as well as in capital projects to enhance existing products and services and develop new products and services in response to technological and
marketplace changes. As of December 31, 2002, the Company had cash and cash equivalents of $7.0 million and availability under the Foothill Facility (See Item 7Liquidity and
Capital Resources Section). In March 2003, the Company signed the CapitalSource Facility (See Note 15) to replace the Foothill Facility and increase available capital. To the extent that
we need additional funding in the future to finance our operations and capital expenditures, we may not be able to access the capital markets or otherwise obtain necessary financing, or to obtain such
financing in a timely manner or on commercially favorable terms. In the event that we satisfy our financing needs through the issuance of additional equity securities, such issuance would be dilutive
to existing stockholders.

The
Company currently estimates that cash and working capital needs for the next twelve months can be met by cash on hand, amounts available under the credit facility, and cash flow from
operations. However, certain U.S. based customers have notified the Company that they have selected alternative suppliers for their software services and, as a result, the financial impact of these
transitions will vary

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throughout 2003. The Company estimates that in the U.S., approximately $20 million to $23 million of 2002 software services revenue associated with these customers will not recur in
2003. Although the Company is expected to partially offset these revenue reductions with new opportunities, further cost containment actions are being considered. If the Company incurs the liability
of $9.0 million associated with IMS HEALTH's spin-off of the Company to its stockholders (the "Distribution"), pursuant to the agreement with IMS HEALTH, the Company's cash flows
may need to be over and above its projected income in order to meet its financial obligations. If management's expectations are not met, or change due to market conditions, strategic opportunities or
otherwise, capital requirements may vary materially from those currently anticipated.

THE COMPANY HAS EXPERIENCED LOSSES, AND EXPECTS TO INCUR LOSSES IN THE NEAR TERM.

The Company experienced a net loss of $11.1 million, or 7% of its total revenue, in the year ended December 31, 2002, and a net loss of
$31.2 million, or 17% of its total revenue, in the year ended December 31, 2001. It also incurred a net loss of $138.6 million, or 76% of its total revenue, in the year ended
December 31, 2000, of which $129.0 million of the loss was prior to the Distribution. At
December 31, 2002, the Company had an accumulated deficit of $51.4 million. The Company anticipates that potential restructuring and planned expenditures on sales, marketing, and product
development will result in additional losses in the near term. Future expenditures on sales, marketing, and product development will be driven primarily by the Company's ability to achieve our
targeted revenue goals.

THE LOW PRICE OF THE COMPANY'S COMMON STOCK COULD RESULT IN THE DELISTING OF ITS COMMON STOCK FROM THE NASDAQ NATIONAL MARKET.

The Company's common stock is currently quoted on the Nasdaq National Market. The Company must satisfy Nasdaq's minimum listing maintenance requirements to
maintain its listing on the Nasdaq National Market. Nasdaq listing maintenance requirements include a series of financial tests relating to net tangible assets, public float, number of market makers
and shareholders, market capitalization and maintaining a minimum bid price of $1.00 for shares of our common stock. The minimum bid price of the Company's common stock dropped under $1.00 per share
and remained below $1.00 for 30 consecutive trading days during 2002. As a result, its common stock could be delisted from the Nasdaq National Market. The Company has until May 5, 2003 to
maintain a closing bid price of $1.00 or more for a minimum of 10 consecutive trading days to regain compliance. If the Company's common stock is delisted from the Nasdaq National Market, the common
stock would trade on either the Nasdaq SmallCap Market or on the Over-the-Counter Bulletin Board, both of which are viewed by most investors as less desirable and less liquid
marketplaces. Thus, delisting from the Nasdaq National Market could make trading the Company's shares more difficult for investors, leading to further declines in share price. It would also make it
more difficult to raise additional capital. In addition, the Company would incur additional costs under state blue sky laws to sell equity if its common stock is delisted from the Nasdaq National
Market.

THE LOSS OF KEY PERSONNEL COULD NEGATIVELY IMPACT THE BUSINESS AND RESULTS OF OPERATIONS.

The Company's success depends on its continuing ability to attract, hire, train and retain a substantial number of highly skilled managerial, technical, sales,
marketing and customer support personnel. In particular, SYNAVANT's Chairman and Chief Executive Officer, Wayne P. Yetter, is integral to the Company's future success and is not currently bound by an
employment agreement. Competition for qualified personnel is intense, and the Company may fail to retain key employees or to attract or retain other highly qualified personnel. Even if it is able to
attract qualified personnel, new

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hires frequently require extensive training before they achieve desired levels of productivity. If it is unable to hire or fails to retain competent personnel, the business, results of operations and
financial condition could be materially and adversely affected.

FAILURE TO INTRODUCE NEW OR ENHANCED PRODUCTS IN A TIMELY MANNER COULD RENDER THE COMPANY'S PRODUCTS OBSOLETE AND UNMARKETABLE.

SYNAVANT competes in businesses that develop and market sophisticated information systems, software and other technology. It is expected that these systems,
software and other technology will be subject to refinements as such systems and underlying technologies are upgraded and advanced. As various systems and technologies become outdated, the Company may
not be able to enhance or replace them, to enhance or replace them as quickly as the competition, or to develop and market new or enhanced products and services in the future on schedule and on a
cost-effective basis. Failure to develop and market new or enhanced products and services that compete with other available offerings could materially and adversely affect the business,
results of operations and financial condition.

Success
will depend in part upon our ability to:



DEFECTS IN THE COMPANY'S PRODUCTS COULD DELAY MARKET ADOPTION OF THE SOFTWARE OR CAUSE THE COMPANY TO COMMIT SIGNIFICANT RESOURCES TO REMEDIAL EFFORTS.

Software products frequently contain errors or failures, especially when first introduced or when new versions or enhancements are released. The Company could be
forced to delay the commercial release of products until software problems have been corrected. SYNAVANT could lose revenues as a result of software errors or defects. These products are intended for
use in sales and marketing applications that may be critical to a customer's business. As a result, it is expected that customers and potential customers will have a greater sensitivity to product
defects than the market for software products generally. Testing errors may also be found in new products, enhancements or releases after commencement of commercial shipments, resulting in loss of
revenue or delay in market acceptance, damage to our reputation, or increased service and warranty costs, any of which could have a material adverse effect on the business, operating results or
financial condition. The foregoing would also be applicable to Siebel and other alliance partner's products around which future services would be based. With respect to such products, the Company
would also depend on Siebel and other alliance partners for the correction of errors and the delivery of any required modifications relating to such products.

SUCCESS DEPENDS ON THE STRENGTH OF THE PHARMACEUTICAL INDUSTRY.

The Company's products and services are primarily used in connection with the marketing and sale of prescription-only drugs, particularly to support
the launch and adoption of new pharmaceutical products. The market for prescription-only drugs is undergoing a number of significant changes, including:



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Failure
to respond effectively to any or all of these and other changes in the marketplace for prescription-only drugs could have a material and adverse effect on the
business, operating results and financial condition.

SIGNIFICANT FLUCTUATIONS IN THE COMPANY'S QUARTERLY AND ANNUAL OPERATING RESULTS MAY ADVERSELY AFFECT THE MARKET PRICE OF ITS COMMON STOCK.

The Company's quarterly and annual operating results could fluctuate significantly in the future, and results of operations could fall below the expectations of
securities analysts and investors. If this occurs or if market analysts perceive that it will occur, market value could decrease substantially. The selection of a CRM software product and service
partners often entails an extended decision-making process
because of the strategic implications and substantial costs associated with a customer's license of the software and project implementation. As a result, the decision-making process typically takes
nine to eighteen months, although in some cases it may take even longer. Accordingly, the Company cannot control or predict the timing of execution of contracts with customers. In addition, an
implementation process of three to nine months is customary before the software is rolled out to a customer's sales force. Other factors may cause significant fluctuations in our quarterly and annual
operating results, including:



The
Company establishes expenditure levels for product development, sales and marketing and other operating expenses based in large part on expected future revenues and anticipated
competitive conditions. In particular, staff may be added in advance of new business to permit adequate time for

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training. If the new business is delayed or cancelled, the Company will incur expenses without the associated revenues. In addition, sales and marketing expenses may be increased if competitive
pressures become greater than currently anticipated. Because only a small portion of expenses varies directly with actual revenues in the near term, operating results and profitability are likely to
be adversely and disproportionately affected if revenues fall below expectations.

DUE TO THE COMPANY'S INTERNATIONAL SALES AND MARKETING ACTIVITIES, THE BUSINESS WILL BE SUSCEPTIBLE TO NUMEROUS RISKS ASSOCIATED WITH INTERNATIONAL OPERATIONS.

SYNAVANT operates globally, deriving 44.6%, 43.7% and 45.2% of its revenues in 2002, 2001 and 2000, respectively, from foreign operations. As a result,
fluctuations in the value of foreign currencies relative to the U.S. dollar may increase the volatility of the operating results. The business is subject to a number of risks associated with
international business activities. These risks generally include:



EXPOSURE TO CERTAIN DISTRIBUTION LIABILITIES MAY MATERIALLY AND ADVERSELY AFFECT THE COMPANY.

SYNAVANT is subject to certain material liabilities associated with certain matters relating to activities prior to the Distribution (See Note 10 to the
Consolidated Financial Statements). As a condition to the Distribution, the Company is required to undertake to be jointly and severally liable to certain corporate predecessors of IMS HEALTH for IMS
HEALTH's obligations under certain agreements with such entities, including potential liability relating to a complaint filed against such entities alleging violations of federal antitrust laws and
seeking $350 million in damages. Pursuant to the agreement with IMS HEALTH, IMS HEALTH will indemnify the Company for any liability incurred in connection with such Distribution liabilities in
excess of $9.0 million, which has been recorded in the consolidated financial statements. Any failure of IMS HEALTH to fulfill its indemnification obligations that resulted in the obligation to
fund a substantial portion of such excess liabilities could have a material adverse effect on the business, operating results and financial condition.

Pursuant
to a letter of agreement signed with IMS HEALTH and Cegedim in March 2003, SYNAVANT has agreed to settle these Distribution liabilities with proceeds from the sale of its
Global Interactive Marketing Division. The settlement accelerates payments from January 2005 upon consummation of the sale (See Note 15). $2.0 million of the $9.0 million
has already been incurred by IMS HEALTH but not yet reimbursed by the Company. Applying a discount rate of 6.5% on the remaining $7.0 million not yet incurred is expected to result in a total
payment to IMS HEALTH of approximately $8.4 million to settle the remaining Distribution liability.

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THE COMPANY MAY BE UNABLE TO GENERATE SUFFICIENT CASH FLOWS TO ADEQUATELY FUND CERTAIN DISTRIBUTION LIABILITIES.

If the Company incurs the Distribution liability of up to $9.0 million, pursuant to the agreement with IMS HEALTH, in connection with the alleged
violations of federal antitrust laws by our corporate predecessors, the Company's cash flows may need to be over and above the projected income in order to meet the Company's financial obligations.
There is no assurance that there will be a sufficient amount of pre-tax income to meet the financial obligations in respect to such Distribution liabilities, which could have a material
and adverse effect on the business, operating results and financial condition.

Pursuant
to a letter of agreement signed with IMS HEALTH and Cegedim in March 2003, SYNAVANT has agreed to settle these Distribution liabilities with proceeds from the sale of its
Global Interactive Marketing Division. The settlement accelerates payments from January 2005 upon consummation of the sale (See Note 15). $2.0 million of the $9.0 million
has already been incurred by IMS HEALTH but not yet reimbursed by the Company. Applying a discount rate of 6.5% on the remaining $7.0 million not yet incurred is expected to result in a total
payment to IMS HEALTH of approximately $8.4 million to settle the remaining Distribution liability.

SYNAVANT MAY BE SUBJECT TO TAXATION IF THE SPIN-OFF DOES NOT QUALIFY AS A TAX FREE TRANSACTION

If
the distribution of SYNAVANT shares of common stock to IMS HEALTH shareholders, pursuant to the spin-off, were not to qualify under Section 355 of the Internal
Revenue Code, the aggregate corporate tax liability could be approximately $100 million and SYNAVANT could be severally liable for such tax. In the event that SYNAVANT were obligated to fund a
substantial portion of such liability, it would have a material adverse effect on SYNAVANT'S financial condition. Moreover, each IMS HEALTH stockholder that received shares of SYNAVANT common stock in
the spin-off would be treated as if such stockholder had received a taxable distribution in an amount equal to the fair market value of the SYNAVANT common stock received.

GOVERNMENTAL REGULATION MAY MATERIALLY AND ADVERSELY AFFECT THE COMPANY'S ABILITY TO DISTRIBUTE CONTROLLED SUBSTANCES THROUGH THE MAIL.

SYNAVANT currently distributes controlled substances to doctors' offices through the mail as part of certain interactive marketing programs provided on behalf of
pharmaceutical manufacturers. It is important to the business that this practice of distributing prescription-only drugs continues. Future legislation may restrict the Company's ability to
provide these types of services. If any such legislation is enacted, it could have a material and adverse effect on the business, operating results and financial condition.

THE COMPANY RELIES ON THE ABILITY TO PROTECT ITS INTELLECTUAL PROPERTY.

SYNAVANT relies on a combination of trade secret, copyright and trademark laws, non-disclosure and other contractual agreements, and technical
measures to protect its proprietary technology. The steps taken or that will be taken in the future may not prevent misappropriation of the Company's technology. Further, protective actions taken in
the future may not prevent competitors from developing products with features similar to the Company's products. In addition, effective copyright and trade secret protection may be unavailable or
limited in certain foreign countries. Despite efforts to protect the products' proprietary rights, unauthorized parties may attempt to copy aspects of the Company's products or to obtain and use
information that is regarded as proprietary. Litigation may be necessary to enforce intellectual property rights, to protect our trade secrets, to determine the validity and scope of the proprietary
rights of others or to defend against claims of infringement or invalidity.

12

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Such litigation could result in substantial costs and diversion of resources and could harm the business, operating results and financial condition.

CLAIMS AGAINST THE COMPANY REGARDING PROPRIETARY TECHNOLOGY COULD REQUIRE THE COMPANY TO PAY LICENSING OR ROYALTY FEES OR TO MODIFY OR DISCONTINUE CERTAIN PRODUCTS.

Any claim that the Company's products infringe on the intellectual property rights of others could materially and adversely affect the business, results of
operations and financial condition. Because knowledge of a third party's patent rights is not required for a determination of patent infringement and because the United States Patent and Trademark
Office issues new patents on an ongoing basis, infringement claims against SYNAVANT are a continuing risk.

Infringement
claims against the Company could cause product release delays, require redesign of the Company's products, or require royalty or license agreements. These agreements may be
unavailable on terms acceptable to the Company. Litigation, regardless of the outcome, could result in substantial cost, divert management attention and delay or reduce customer purchases. Claims of
infringement are
becoming increasingly common as the software industry matures and as courts apply expanded legal protections to software products. Third parties may assert infringement claims against the Company
regarding our proprietary technology and intellectual property licensed from others. Generally, third-party software licensors indemnify the Company from claims of infringement. However, licensors may
be unable to indemnify the Company fully for such claims, if at all.

If
a court determines that one of the Company's products violates a third party's patent or other intellectual property rights, there is a material risk that the revenue from the sale of
the infringing product will be significantly reduced or eliminated, as the Company may have to:



In
addition, if a court finds that one of the products infringes a third party's patent or other intellectual property rights, then SYNAVANT may be liable to that third party for actual
damages and attorneys' fees. If a court finds that the Company has willfully infringed on a third party's patent, the third party may be able to recover treble damages, plus attorneys' fees and costs.

SYNAVANT'S CERTIFICATE OF INCORPORATION, BYLAWS AND AGREEMENT WITH IMS HEALTH CONTAIN PROVISIONS THAT MAY DISCOURAGE A TAKEOVER.

SYNAVANT's Amended and Restated Certificate of Incorporation and Amended and Restated By-Laws contain provisions that may have the effect of
discouraging an acquisition of control of the Company not approved by the Company's Board of Directors. Such provisions may also have the effect of discouraging third parties from making proposals
involving an acquisition or change of control of the Company, although such proposals, if made, might be considered desirable by a majority of the stockholders. Such provisions could further have the
effect of making it more difficult for third parties to cause the replacement of the Company's Board of Directors. These provisions include:



13

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These
provisions have been designed to enable the Company to develop the businesses and foster the long-term growth without disruptions caused by the threat of a takeover not
deemed by the Board of Directors to be in the best interests of the Company and its stockholders.

The
Company has a stockholder rights plan that is designed to protect the stockholders in the event of an unsolicited offer and other takeover tactics that, in the opinion of the
Company's Board of Directors, could impair the Board's ability to represent stockholder interests. The provisions of the stockholder rights plan may render an unsolicited takeover of the Company more
difficult or less likely to occur or might prevent such a takeover.

Pursuant
to the Distribution Agreement with IMS HEALTH, we are each subject to certain non-competition arrangements that restrict our respective business activities for a
specified period after the distribution. Pursuant to the terms of the Distribution Agreement, the restrictions would generally be binding on an entity that acquires SYNAVANT or is the survivor in a
business combination with the Company. Such restrictions may have the effect of discouraging third parties from making proposals involving an acquisition or change in control of the Company. SYNAVANT
is also subject to the provisions of Delaware corporate law, which may restrict certain business combination transactions.

Pursuant
to a letter of agreement signed with IMS HEALTH and Cegedim in March of 2003, IMS HEALTH has agreed to eliminate the non-compete restrictions contained in
Section 2.16 of the
Distribution Agreement contingent on the sale of the Global Interactive Marketing Business (See Note 15).

Where You Can Find More Information

At your request, the Company will provide you, without charge, a copy of any exhibits to this Annual Report on Form 10-K. If you want an
exhibit or more information, call, write or e-mail the Company at:



The
Company's fiscal year ends on December 31. The Company files annual, quarterly, and special reports, proxy statements and other information with the Securities and Exchange
Commission. You may read and copy any reports, statements, or other information filed at the SEC's public reference rooms in Washington, D.C., New York, New York, and Chicago, Illinois. Please call
the SEC at 1-800-SEC-0330 for further information on the public reference rooms. The Company's SEC filings are also available to the public from commercial document
retrieval services and at the Web site maintained by the SEC athttp://www.sec.gov.

14

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ITEM 2. PROPERTIES

SYNAVANT's real property is geographically distributed to meet sales and operating requirements worldwide. Most of SYNAVANT's properties are leased from third
parties. SYNAVANT owns only one parcel of real property, which represents less than 2% of the aggregate space utilized by SYNAVANT. SYNAVANT's properties are generally considered to be both suitable
and adequate to meet current operating requirements and virtually all space is being utilized. Set forth below is a summary of the properties that SYNAVANT leases from third parties:

|Location                 |  | Approx. Area
(in sq. feet) |  | Use                                                  |  | Expiration
Date
|------------------------ |  | -------------------------- |  | ---------------------------------------------------- |  | ---------------
|Atlanta, Georgia         |  | 65,451                     |  | Headquarters/Distribution/
Sales/Support/Development |  | 8/31/07        
|Sydney, Australia        |  | 14,338                     |  | Sales/Support                                        |  | 1/31/06        
|Lane Cove, Australia     |  | 30,193                     |  | Sales/Support/Distribution                           |  | 6/30/05        
|Vienna, Austria          |  | 2,356                      |  | Sales/Support                                        |  | 2/28/03        
|Drogenbos, Belgium       |  | 20,681                     |  | Sales/Support/Development                            |  | 6/30/10        
|Sao Paulo, Brazil        |  | 6,413                      |  | Sales/Support                                        |  | 8/31/03        
|Toronto, Ontario, Canada |  | 28,000                     |  | Sales/Support                                        |  | 10/31/03       
|Ismaning, Germany        |  | 9,146                      |  | Sales/Support                                        |  | 2/28/04        
|Athens, Greece           |  | 3,228                      |  | Sales/Support                                        |  | 3/31/03        
|Naarden, Netherlands     |  | 11,377                     |  | Sales/Support                                        |  | 6/30/08        
|Singapore                |  | 700                        |  | Sales/Support                                        |  | 7/31/03        
|Madrid, Spain            |  | 17,700                     |  | Sales/Support                                        |  | 7/31/06        
|Barcelona, Spain         |  | 4,379                      |  | Sales/Support                                        |  | 7/14/05        
|Lisbon, Portugal         |  | 6,671                      |  | Sales/Support                                        |  | 5/30/06        
|Tokyo, Japan             |  | 1,000                      |  | Sales/Support                                        |  | 12/31/04       
|Denham, United Kingdom   |  | 5,963                      |  | Sales/Support                                        |  | 2/28/12        
|Rugby, United Kingdom    |  | 32,000                     |  | Sales/Support                                        |  | 11/30/07       
|Norcross, Georgia        |  | 56,884                     |  | Sales/Support                                        |  | 8/31/07        
|Fairview, New Jersey     |  | 195,184                    |  | Sales/Support/Distribution                           |  | 4/30/03        
|Totowa, New Jersey       |  | 136,855                    |  | Distribution                                         |  | 1/31/11        
|Wayne, New Jersey        |  | 50,902                     |  | Sales/Support                                        |  | 2/28/12        
|Viroflay, France         |  | 14,031                     |  | Sales/Support                                        |  | 9/30/04        
|Korea                    |  | 517                        |  | Sales/Support                                        |  | 3/15/03        
|Mexico City, Mexico      |  | 1,720                      |  | Sales/Support                                        |  | 11/30/04       
|Milan, Italy             |  | 12,159                     |  | Sales/Support                                        |  | 8/31/05        

ITEM 3. LEGAL PROCEEDINGS

SYNAVANT has from time to time been involved in legal proceedings and litigation arising in the ordinary course of business. In the opinion of management, the
outcome of all current proceedings, claims and litigation will not materially affect SYNAVANT's consolidated financial position.

In
addition, as discussed below, SYNAVANT is subject to certain other contingencies of which it is jointly and severally liable with IMS HEALTH. However, IMS HEALTH and SYNAVANT have
agreed that SYNAVANT's share of such liabilities will not exceed $9.0 million, and IMS HEALTH has agreed to indemnify SYNAVANT for any liability it incurs in connection with such contingent
liabilities in excess of such amount. In the event that IMS HEALTH does not fulfill such indemnification obligations, SYNAVANT could be liable for an amount in excess of $9.0 million in
connection with such contingent liabilities. While it is highly unlikely, in the event that SYNAVANT were obligated to fund a substantial portion of such liabilities, it would have a material adverse
effect on SYNAVANT's financial condition and results of operations. As of December 31, 2002, the Company has determined

15

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that approximately $2.0 million of the $9.0 million described above is now certain. The $2.0 million relates solely to the legal fees associated with these matters, as all
matters are still unresolved as of December 31, 2002. In addition, SYNAVANT and IMS HEALTH have agreed that SYNAVANT will not be required to make any payment in connection with this commitment
until at least January 1, 2005. While these matters are ongoing, as of December 31, 2002, IMS HEALTH has made payments in excess of $200 million in anticipation of final
resolution of certain of these matters in order to avoid incurring additional penalties and interest.

Pursuant
to a letter of agreement signed with IMS HEALTH and Cegedim in March 2003, SYNAVANT has agreed to settle these Distribution liabilities with proceeds from the sale of its
Global Interactive Marketing Division. The settlement accelerates payments from January 2005 upon consummation of the sale (See Note 15). $2.0 million of the $9.0 million
has already been incurred by IMS HEALTH but not yet reimbursed by the Company. Applying a discount rate of 6.5% on the remaining $7.0 million not yet incurred is expected to result in a total
payment to IMS HEALTH of approximately $8.4 million to settle the remaining Distribution liability.

Under
the terms of the distribution agreements relating to the 1996 spin-off of IMS HEALTH's predecessor, Cognizant Corporation ("Cognizant"), from The Dun &
Bradstreet Corporation ("D&B") and relating to the 1998 spin-off of IMS HEALTH from Cognizant, as a condition to the distribution, IMS HEALTH and any company that it spins off, including
SYNAVANT, are required to undertake to be jointly and severally liable to D&B, A.C. Nielsen Company and Cognizant for IMS HEALTH's
obligations under the 1996 Distribution Agreement and the 1998 Distribution Agreement. Such obligations include potential tax liabilities relating to the aforementioned spin-offs and
relating to certain global tax planning initiatives entered into by Cognizant, D&B and IMS HEALTH, and potential liabilities relating to the litigation described below.

On
July 29, 1996, Information Resources, Inc. ("IRI") filed a complaint in the U.S. District Court for the Southern District of New York, naming as defendants D&B, A.C.
Nielsen Company and I.M.S. International Inc. (a predecessor of IMS HEALTH) (the "IRI Action"). The complaint alleges various violations of the U.S. antitrust laws, including alleged violations
of Sections 1 and 2 of the Sherman Act. The complaint also alleges a claim of tortious interference with a contract and a claim of tortious interference with a prospective business relationship. These
latter claims relate to the acquisition by defendants of Survey Research Group Limited ("SRG"). IRI alleges that SRG violated an alleged agreement with IRI when it agreed to be acquired by defendants
and that the defendants induced SRG to breach that agreement. IRI's complaint alleges damages in excess of $350 million, which amount IRI has asked to be trebled under the antitrust laws. IRI
also seeks punitive damages in an unspecified amount. On October 15, 1996, defendants moved for an order dismissing all claims in the complaint. On May 6, 1997, the U.S. District Court
for the Southern District of New York issued a decision dismissing IRI's claim of attempted monopolization in the United States, with leave to replead within sixty days. The court denied defendants'
motion with respect to the remaining claims in the complaint. On June 3, 1997, defendants filed an answer denying the material allegations in IRI's complaint, and A.C. Nielsen Company filed a
counterclaim alleging that IRI has made false and misleading statements about its services and commercial activities. On July 7, 1997, IRI filed an amended and restated complaint repleading its
alleged claim of attempted monopolization in the United States and realleging its other claims. On August 18, 1997, defendants moved for an order dismissing the amended claims. On
December 1, 1997, the court denied the motion and, on December 16, 1997, defendants filed a supplemental answer denying the remaining material allegations of the amended complaint. On
December 22, 1999, defendants filed a motion for partial summary judgment seeking to dismiss IRI's non-U.S. antitrust claims. On July 12, 2000, the court granted the motion
dismissing claims of injury suffered from activities in foreign markets where IRI operated through subsidiaries or companies owned by joint ventures or "relationships" with local companies. This
ruling is currently on appeal. Discovery is continuing in this matter.

16

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ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

None.

PART II

ITEM 5. MARKET FOR COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

The Company's Nasdaq National Market symbol is "SNVT." The following table sets forth, for the indicated periods, the high and low closing sales prices for the
Company's common stock as reported by the Nasdaq National Market.

|                   |                | Closing Sales Price
|------------------ | -------------- | -------------------
|
|Calendar Year 2001 |                |                    
|                   | First Quarter  |                    
|                   | Second Quarter |                    
|                   | Third Quarter  |                    
|                   | Fourth Quarter |                    
|Calendar Year 2002 |                |                    
|                   | First Quarter  |                    
|                   | Second Quarter |                    
|                   | Third Quarter  |                    
|                   | Fourth Quarter |                    

Stockholders

As
of March 19, 2003, there were 4,079 holders of record of our common stock.

Dividends

As announced on March 16, 2003, the Company has signed a definitive agreement for the sale of its Global Interactive Marketing Business. As part of the
announcement, the Company disclosed that a portion of the proceeds from this sale, in excess of liquidity requirements, is expected to be distributed to stockholders, but no decision has been made as
to the amount, timing, or form of such distribution. However, it should be noted that the CapitalSource Facility prohibits the payment of dividends without prior lender approval.

Equity Compensation Plans

The following table provides information as of December 31, 2002, with respect to our compensation plans under which our equity securities are authorized
for issuance:

|Plan Category                                          |  | Number of securities
to be issued upon
exercise of
outstanding options,
warrants and rights |  | Weighted-average
exercise price of
outstanding options,
warrants and rights |      | Number of securities
remaining available for future
issuance under equity
compensation plans excluding
securities already issued
|------------------------------------------------------ |  | ------------------------------------------------------------------------------------------- |  | --------------------------------------------------------------------------- | ---- | --------------------------------------------------------------------------------------------------------------------------------
|Equity compensation plans approved by stockholders(1)  |  | 7,971,729                                                                                   |  | $                                                                           | 8.57 |                                                                                                                                 
|Equity compensation plans not approved by stockholders |  | N/A                                                                                         |  |                                                                             | N/A  |                                                                                                                                 

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17

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ITEM 6. SELECTED FINANCIAL DATA

The following data are qualified in their entirety by the audited financial statements of SYNAVANT and other information contained elsewhere in this report. The
financial data as of December 31, 2002, 2001, 2000 and 1999 and November 1998, and for the years ended December 31, 2002, 2001, 2000 and 1999 and November 30, 1998 and for
the one month period ended December 31, 1998, have been derived from the audited financial statements of SYNAVANT. The historical financial information of SYNAVANT contained in this report is
presented as if SYNAVANT were a separate entity for all periods presented. The following financial data should also be read in conjunction with, and is qualified
in its entirety by, the information set forth under "Management's Discussion and Analysis of Financial Condition and Results of Operations" and SYNAVANT's Consolidated Financial Statements and Notes
thereto appearing elsewhere in this report.

|                                |  | Years Ended and as of December 31, |         |   |   |         |  
|------------------------------- |  | ---------------------------------- | ------- | - | - | ------- | -
|
|
|
|Income Statement Data:          |  |                                    |         |   |   |         |  
|Total Revenue                   |  | $                                  | 166,365 |   | $ | 180,531 |  
|Net Income (Loss)               |  | $                                  | (11,095 | ) | $ | (31,233 | )
|Loss Per Share of Common Stock |  |                                    |         |   |   |         |  
|Basic and Diluted(3)            |  | $                                  | (0.73   | ) | $ | (2.09   | )
|Balance Sheet Data:             |  |                                    |         |   |   |         |  
|Total Assets                    |  | $                                  | 108,737 |   | $ | 118,258 |  
|Long-Term Debt                  |  |                                    |        |   |   |        |  

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18

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ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following "Management's Discussion and Analysis of Financial Condition and Results of Operations" includes forward-looking statements within the meaning of
the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact made in this Form 10-K are forward-looking, which can be identified by
the use of forward-looking terminology such as "may," "will," "expect," "anticipate," "estimate," "believe," "continue" or other similar words. Such forward-looking statements are based on
management's current plans and expectations and are subject to risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements.
Factors that could cause or contribute to such differences include, but are not limited to: risks associated with competition from other providers of customer relationship management solutions;
success with the Siebel Alliance; the ability to obtain additional financing on
satisfactory terms to meet future capital requirements; the ability to maintain a listing for its common stock on the Nasdaq National Market; loss of key personnel; failure to introduce new or
enhanced products in a timely manner; defects in our products and delays related to market adoption of our software; strength of the pharmaceutical industry; fluctuations in quarterly and/or annual
operating results that may adversely affect the market price of its common stock; operating on a global basis; exposure to certain Distribution liabilities and the ability to fund them; governmental
regulation of the ability to distribute controlled substances through the mail; the ability to protect its intellectual property; product infringement claims; the ability to identify, consummate and
integrate acquisitions, alliances and ventures on satisfactory terms; the ability to develop new or advanced technologies, systems or products; and regulatory, legislative and enforcement initiatives.
These risks and uncertainties are not intended to be exhaustive and should be read in conjunction with other cautionary statements made herein including, but not limited to, the risk factors set forth
herein under the heading "Factors That May Affect Future Performance." The Company assumes no obligation to update any such forward-looking statements.

OVERVIEW

On August 31, 2000, SYNAVANT was spun off from IMS HEALTH, a provider of information solutions to the biopharmaceutical and healthcare industries. Pursuant
to the spin-off, shares of SYNAVANT common stock were distributed to the shareholders of IMS HEALTH. This transaction was structured as a tax-free dividend to the stockholders
of IMS HEALTH, who received one share of SYNAVANT common stock (together with the associated preferred share purchase right) for every 20 shares of IMS HEALTH common stock held as of the record date
for the Distribution.

This
discussion and analysis should be read in conjunction with the accompanying consolidated financial statements and related notes.

SUBSEQUENT EVENTS

On March 16, 2003, the Company announced a definitive agreement to sell its Global Interactive Marketing Business to Cegedim for $43.5 million in
cash. Further, the definitive agreement and other transaction related documents were filed through a Form 8-K on March 17, 2003. The transaction is subject to approval by
SYNAVANT stockholders, regulatory approvals and other customary closing conditions, and would be considered a change-in-control event by the Company. The Company expects the
transaction to close in the second or third quarter of 2003. However, the Company can not make any assurances that the transaction will be consummated.

On
March 31, 2003, the Company signed the CapitalSource Facility, a $15.0 million Revolving Credit and Security Agreement with CapitalSource Finance LLC. The new agreement
replaces the Foothill Facility (See Item 7 Liquidity and Capital Resources). A cancellation fee of $0.8 million was

19

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triggered by the termination of the Foothill Facility. The CapitalSource Facility is expected to increase the Company's available capital compared with the Foothill Facility.

On
March 21, 2003, the Company reached an agreement to sell its 51% interest in Permail Pty. Ltd. to its minority partner for approximately $1.8 million. The
transaction is expected to close in the next 30-60 days.

SIEBEL ALLIANCE

On July 14, 2000, SYNAVANT entered into a strategic alliance with Siebel, a leading provider of eBusiness application software. This alliance agreement was
updated and amended (the "Alliance") on December 31, 2001. The Alliance results in the following:



ASSET IMPAIRMENT2000

In connection with the original agreement with Siebel, SYNAVANT significantly modified its development priorities and discontinued the one remaining Walsh
project. As a result of the original Siebel alliance in 2000 and the Distribution, the Company assessed the value of computer software assets during the third quarter of 2000 and as a result,
accelerated amortization of $14.6 million was recorded in the period ended September 30, 2000. The remaining value of computer software assets is being amortized over 3 years. In
addition, SYNAVANT assessed the value of goodwill (which included the goodwill from the Walsh Acquisition) during the third quarter of 2000. Based on this assessment, an impairment charge of
$100.9 million was recorded in the period ended September 30, 2000. See Note 2 of the Consolidated Financial Statements for further discussion. The Company reduced the
remaining period of amortization of goodwill to its revised estimated useful life of 5 years, which corresponded to the remaining term of the agreement with Siebel. However, in connection with
SFAS 142 (See Note 1 of the Consolidated Financial Statements) the Company no longer amortizes goodwill, but tests the goodwill balance for impairment on each balance sheet date and
consequently would take an impairment charge to reduce the goodwill balance if appropriate.

CRITICAL ACCOUNTING POLICIES

"Management's
Discussion and Analysis of Financial Condition and Results of Operations" are based upon the Company's consolidated financial statements and the notes thereto, which have
been prepared in accordance with generally accepted accounting principles in the United States ("US GAAP"). The preparation of these financial statements requires management to make estimates and
judgments that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of
revenues and expenses during the reported periods. On an on-going basis, management evaluates its estimates and judgments, most significantly those related to revenue recognition,
allowance for uncollectible accounts, goodwill and other intangible assets, income taxes, restructuring costs, and litigation.

Management
bases its estimates and judgments on historical experience and on various other factors that are believed to be reasonable under the circumstances, the results of which form
the basis

20

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for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. There can be no assurance that actual results will not differ from those
estimates.

The
Company has identified the significant estimates and judgments below as critical to our business operations and the understanding of our results of operations. For a detailed
discussion on the application of these significant estimates and judgments and our accounting policies, also see Note 1 of the Consolidated Financial Statements.

Revenue recognition.The Company recognizes revenues when persuasive evidence of an arrangement exists, services have been
rendered, the price to the buyer is fixed or determinable, and collectibility is reasonably assured. Revenues consist of software license fees, related maintenance and software service fees, database
and information services, and interactive marketing programs. Deferred revenue consists of maintenance billings due in advance of service periods, and other software and project billings for which
services have not yet been completed. The Company's revenue recognition policies are consistent with the guidance in Staff Accounting Bulletin ("SAB") No. 101, "Revenue Recognition in Financial
Statements", as amended by SAB No. 101A and 101B, and AICPA Statement of Position ("SOP")
No. 97-2 "Software Revenue Recognition", as amended by SOP Nos. 98-4 and 98-9, as well as Technical Practice Aids issued from time to time by the American
Institute of Certified Public Accountants.

In
cases where services to be provided are not essential to the functionality of the software, the Company has sufficient vendor specific objective evidence ("VSOE") of fair value of the
elements to recognize the revenue separately. The Company has determined the VSOE of its software license fee based on the consistent per user license fee charged to its customers. The VSOE of the
software service element is based on the price of the software services when sold separately. The Company accounts for the maintenance and support element separately using VSOE, which is determined
based on the customer renewal fees for such services. When services are essential to the functionality of the software, revenue is recognized in accordance with SOP 97-2.

The
Company's software services derives a portion of its revenue from contracts recorded using the percentage of completion method of accounting based on labor input measures, which
require the accurate estimation of the cost, scope and duration of each engagement. If the Company does not accurately estimate the resources required or the scope of work to be performed, or does not
manage its projects properly within the planned periods of time or satisfy its obligations under the contracts, then future software service margins may be significantly and negatively affected or
losses on existing contracts may need to be recognized. Any such resulting reductions in margins or contract losses could be material to the Company's results of operations. Should changes in
conditions cause management to determine these criteria are not met for certain future transactions, revenue recognized for any reporting period could be adversely affected.

Allowance for uncollectible accounts.Prior to the recognition of revenue, the Company makes a decision that collectibility
is reasonably assured. Over time, management analyzes accounts receivable balances, historical bad debts, customer concentrations, customer credit-worthiness, current economic trends, and changes in
our customer payment terms and trends when evaluating the adequacy of the allowance for uncollectible accounts receivable. Significant management judgment and estimates must be made and used in
connection with establishing the allowance for uncollectible accounts receivable in any accounting period. The Company provides specific amounts for known individual accounts that have deteriorated
and general amounts for changes that are indicators of future deterioration. If the financial condition of the Company's customers were to deteriorate, resulting in an impairment of their ability to
make payments, additional allowances may be required.

21

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Goodwill and other long-lived assets.Purchase accounting requires extensive use of accounting estimates and
judgments to allocate the purchase price to the fair market value of the assets and liabilities purchased. The Company evaluates its intangible assets for potential impairment indicators whenever
events or changes in circumstances indicate that the carrying value may not be recoverable. Factors that management consider important, which could trigger an impairment review include, but are not
limited to, the following:



Statement
of Financial Accounting Standards ("SFAS") No. 142, "Goodwill and Other Intangible Assets" became effective January 1, 2002, and as a result, the Company ceased
amortization of the remaining $41.2 million of goodwill. Goodwill amortization of approximately $11.7 million was recorded during 2001. In lieu of amortization, the Company is required
to perform a periodic impairment review of the goodwill. Future events could cause management to conclude that impairment indicators exist and that goodwill associated with the acquired businesses is
impaired. Any resulting impairment loss could have a material adverse impact on the balance sheet and results of operations. Other intangible assets with finite lives that do not meet the criteria of
SFAS No. 142 will continue to be amortized in accordance with the adoption of SFAS No. 144, "Accounting for the Impairment or Disposal of
Long-Lived Assets". This amortization is based on the estimated useful lives of the underlying acquired business or underlying assets.

When
the Company determines that the carrying value of long-lived assets, intangibles and related goodwill may not be recoverable based upon the existence of one or more of
the indicators of impairment, the Company recognizes an impairment loss. The impairment loss, if applicable, is then calculated based on the fair value or the sum of the discounted cash flows compared
with the carrying value. The discounted cash flow method would use a discount rate determined by management to be commensurate with the risk inherent in the current business model. The Company is
currently evaluating the impact of the sale of its Global Interactive Marketing Business (See Note 15) on its goodwill balance. Upon the consummation of the transaction, the allocation of
goodwill to the remaining portion of the business may be such that an impairment charge could be required.

The
impact of SFAS No. 142 on previously reported results follows:

Year EndedDecember 31,
2001

December 31,
2000Reported net loss

$
(31,233
)
$
(138,648
)Add back: Goodwill amortization*


11,735


12,225Adjusted net loss

$
(19,498
)
$
(126,423
)Loss per sharebasic and dilutedReported net loss

$
(2.09
)
$
(9.32
)Goodwill amortization


0.79


0.82Adjusted net loss

$
(1.30
)
$
(8.50
)


---

22

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Income taxes.As part of the process of preparing the consolidated financial statements, it is required to
estimate taxes in each of the jurisdictions in which the Company operates. This process involves management estimating the actual current tax exposure together with assessing temporary differences
resulting from differing treatment of items for tax and US GAAP purposes. These differences result in deferred tax assets and liabilities, which are included within the consolidated balance sheet. The
Company must then assess the likelihood that deferred tax assets will be recovered from future taxable income and to the extent management believes that recovery is not likely, a valuation allowance
must be established. To the extent the Company establishes a valuation allowance or increases this allowance in a period, an expense is recorded within the tax provision in the consolidated statement
of operations.

Significant
management judgment is required in determining our provision for income taxes, our deferred tax assets and liabilities and any valuation allowance recorded against our net
deferred tax assets. The Company has recorded a valuation allowance due to uncertainties related to our ability to utilize some of our deferred tax assets, primarily consisting of certain net
operating losses carried forward and foreign tax credits, before they expire. The valuation allowance is based on our estimates of taxable income by jurisdiction in which the Company operates and the
period over which our deferred tax assets could be recoverable. In the event that actual results differ from these estimates or the Company adjusts these estimates in future periods, management may
need to establish an additional valuation allowance that could materially impact our financial condition and results of operations.

The
Company also records a reserve for certain international, federal and state tax contingencies based on the likelihood of obligation, when needed. In the normal course of business,
the Company is subject to challenges from U.S. and non-U.S. tax authorities regarding the amount of taxes due. These challenges may result in adjustments of the timing or amount of taxable
income or deductions or the allocation of income among tax jurisdictions. Management believes SYNAVANT has appropriately accrued for tax exposures. If the Company prevails in a matter for which an
accrual has been established or is required to pay an amount exceeding its reserves, the financial impact will be reflected in the period in which the matter is resolved. In the event that actual
results differ from these estimates or the Company adjusts these estimates in future periods, management may need to establish an additional valuation allowance that could materially impact the
financial condition and results of operations.

Restructuring costs.The restructuring accruals are based on certain estimates and judgments related to contractual
obligations and related costs. Restructuring accruals related to the Company's efforts to reduce certain contractual office lease obligations could be materially affected by factors such as the
ability to secure subleases, the credit-worthiness of sub-lessees and success in negotiating early termination agreements with lessors. In the event that actual results differ from these
estimates or the Company adjusts these estimates in future periods, management may need to establish an additional restructuring accrual or reverse accrual amounts accordingly.

Legal contingencies.The Company is currently involved in certain legal proceedings as disclosed in Note 10. When
probable, the Company accrues an estimate for the resolution of these claims. This estimate has been developed in consultation with outside counsel handling our defense in these matters and is based
upon an analysis of potential results, assuming a combination of litigation and settlement strategies. The Company does not believe these proceedings will materially affect SYNAVANT's financial
position, although no assurance can be given as to the ultimate outcome of any such proceedings.

Fair Value of Stock Options.SFAS No. 123, "Accounting for Stock-Based Compensation", requires that companies with
stock-based compensation plans either recognize compensation expense based on the fair value of options granted or continue to apply the existing accounting rules and disclose pro

23

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forma net income and earnings per share assuming the fair value method had been applied. The Company has chosen to continue applying Accounting Principles Board Opinion No. 25 ("APB
No. 25") and related interpretations in accounting for its stock incentive plans. Accordingly, no compensation expense related to the issuance of stock options has been recognized for the years
ended December 31, 2002, 2001 and 2000.

The
above listing is not intended to be a comprehensive list of all the Company's estimates and judgments or accounting policies. In many cases, the accounting treatment of a particular
transaction is specifically dictated by US GAAP, with no need for management's judgment in their application. There are also areas in which management's judgment in selecting any available alternative
would not produce a materially different result. See the audited consolidated financial statements and notes thereto which contain accounting policies and other disclosures required by US GAAP.

Year Ended December 31, 2002 Compared with the Year Ended December 31, 2001

REVENUE

Total revenues for the year ended December 31, 2002 declined by 7.8% to $166.4 from $180.5 million for the year ended December 31, 2001. This
decline was primarily due to lower Software Services and Software Fees revenues, partially offset by improved interactive marketing revenues. A weaker U.S. Dollar positively impacted revenues by
$3.3 million in 2002.

SOFTWARE
FEES. Software Fees decreased to $5.0 million for the year ended December 31, 2002 from $11.8 million for the year ended December 31, 2001, a
decrease of $6.8 million and 57.6%. The
decrease in Software Fees is primarily due to fewer legacy software customer sales representative expansions in North America during 2002 and less revenue from Siebel licenses, as a result of the
Company no longer being a Siebel Value Added Reseller of Siebel licenses. The decrease in Software Fees also reflects the Company's shift to focus on Software Services rather than on proprietary
software development and sale of licenses.

SOFTWARE
SERVICES. Software Services revenue decreased to $81.3 million for the year ended December 31, 2002 from $90.0 million for the year ended
December 31, 2001, a decrease of $8.7 million and 9.7%. The decrease in revenue from Software Services is principally due to a lack of implementation fees that were driven by decreased
license sales and lower custom project work on legacy customer systems.

INTERACTIVE
MARKETING. Interactive Marketing revenue increased to $80.1 million for the year ended December 31, 2002 from $78.7 million for the year ended
December 31, 2001, an increase of $1.4 million and 1.8%. The increase in revenue from Interactive Marketing is primarily due to a large product communications program implemented for a
customer in the U.S. and a weaker U.S. dollar, partially offset by slower promotional spending experienced during 2002.

OPERATING COSTS

COST OF SOFTWARE FEES. Cost of Software Fees for the year ended December 31, 2002 was $2.8 million, compared with $5.9 million for the year
ended December 31, 2001. The decrease in Cost of Software Fees is principally due to decreases in Software Fee revenue, partially offset by an increase in the amortization of capitalized
software costs.

COST
OF SOFTWARE SERVICES. Cost of Software Services decreased to $56.3 million for the year ended December 31, 2002, from $67.3 million for the year ended
December 31, 2001, a decrease of $11.0 million or 16.3%. The decrease in Cost of Software Services is primarily due to lower Software Services revenue and cost containment actions taken
in the second half of 2001 and 2002. Included in the fourth quarter of 2001 are duplicate costs of $1.3 million as the Company moved Help Desk support in-house from being outsourced
to a third party.

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COST
OF INTERACTIVE MARKETING. Cost of Interactive Marketing revenue increased 3.7% to $66.9 million for the year ended December 31, 2002, from $64.5 million for the
year ended December 31, 2001. The increase in the Cost of Interactive Marketing is driven by the increase in Interactive Marketing revenue and the revenue product mix. A portion of the revenue
increase relates to postage costs which are passed through to customers in connection with marketing programs.

GROSS MARGINS

The Company calculates gross margin as revenue less operating costs as categorized in the Company's consolidated financial statements. The following table
summarizes the Company's gross margin information in dollars and as a percentage of the associated revenues for the year ended December 31, 2002 and 2001.

|                      |                                       | 12/31/02 |   | 12/31/01 | 
|--------------------- | ------------------------------------- | -------- | - | -------- | 
|Software fees         |                                       |          |   |          | 
|                      | Software fees revenue                 |          | $ | 4,973    | 
|                      | Software fees operating costs         |          |   | 2,813    | 
|                      |                                       |          |   |          | 
|                      | Software fees gross margin            |          | $ | 2,160    | 
|Software services     |                                       |          |   |          | 
|                      | Software services revenue             |          | $ | 81,299   | 
|                      | Software services operating costs     |          |   | 56,279   | 
|                      |                                       |          |   |          | 
|                      | Software services gross margin        |          | $ | 25,020   | 
|Interactive marketing |                                       |          |   |          | 
|                      | Interactive marketing revenue         |          | $ | 80,093   | 
|                      | Interactive marketing operating costs |          |   | 66,874   | 
|                      |                                       |          |   |          | 
|                      | Interactive marketing gross margin    |          | $ | 13,219   | 
|Total                 |                                       |          |   |          | 
|                      | Total revenue                         |          | $ | 166,365  | 
|                      | Total operating costs                 |          |   | 125,966  | 
|                      |                                       |          |   |          | 
|                      | Total gross margin                    |          | $ | 40,399   | 

Total
gross margin for the year ended December 31, 2002 decreased by $2.4 million but increased by 0.6% as a percentage of revenue to 24.3%. The Company experienced
improved software services margins as a percentage of revenue due to changes in product mix, reflecting a higher level of recurring service revenue and a lower level of one-time related
revenues and cost containment actions taken in the second half of 2001 and 2002. Based on the transition to a software services model from a proprietary software business, the Company expects software
fee gross margins to decline in future periods compared with prior years. The increase in software services gross margins were also partially offset by lower interactive marketing margins as a
percentage of revenue due to postage costs associated with the large product communications program discussed above.

OPERATING EXPENSES

RESEARCH AND DEVELOPMENT. Research and Development expenses declined by 23.6% to $6.5 million for the year ended December 31, 2002 from
$8.6 million for the year ended December 31, 2001. The decline in research and development costs is principally attributable to changes in
development priorities that were driven by the Siebel Alliance. Although the Company has the right to continue development of its legacy products, the Company's current and future development efforts
will

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continue to be focused on the development of applications that are proprietary to SYNAVANT but that are compatible with Siebel and other alliance partners' technology.

SELLING
AND ADMINISTRATIVE. Selling and Administrative expenses increased by $0.7 million to $34.9 million for the year ended December 31, 2002 from
$34.2 million in 2001. The Selling and Administrative expenses were decreased due to cost containment actions taken in the second half of 2001 and during 2002 but were offset by approximately
$2.4 million of transaction related expenses associated with the selling of its Global Interactive Marketing Business (See Note 15). In addition, the Company relocated its Interactive
Marketing business in the U.S. to new facilities during the year. Due to this relocation, the Company incurred $1.6 million in duplicate facility costs during 2002, and expects to incur
$0.6 million of duplicate costs in 2003.

DEPRECIATION
AND AMORTIZATION. Depreciation and amortization for the year ended December 31, 2002 was $7.6 million, compared with $21.5 million in 2001, which
included $11.7 million of goodwill amortization. Excluding goodwill amortization, depreciation and amortization decreased by $2.2 million as compared to the year ended
December 31, 2001 as certain of the Company's assets became fully depreciated during the year.

The
Company is currently evaluating the impact of the sale of its Global Interactive Marketing Business (See Note 15) on its goodwill balance. Upon the consummation of the
transaction, the allocation of goodwill to the remaining portion of the business may be such that an impairment charge could be required.

OPERATING LOSS

OPERATING LOSS. Operating loss decreased to $10.8 million for the year ended December 31, 2002 compared with an Operating loss of
$30.1 million for the year ended December 31, 2001. The $19.3 million improvement in operating loss is primarily due to the absence of $11.7 million of goodwill
amortization, lower restructuring charges and reduced research and development expenses in 2002.

RESTRUCTURING

On August 16, 2001, the Company announced that, in an attempt to optimize customer responsiveness and organizational effectiveness, it would simplify its
senior leadership structure as well as eliminate certain other positions in its international and domestic operations. The Company completed the first
two steps in the restructuring process, resulting in the elimination of 100 positions that is reflected in the charge of $7.5 million for 2001 (the "2001 Restructuring"). These reductions
included six senior management positions with the remainder being operating, technical and administrative staff. The charge for the 2001 Restructuring is composed entirely of employee severance and
separation related costs, such as extended benefits and outplacement fees. Of the $7.5 million charge, $0.5 million remains to be paid in 2003.

During
2002, the Company took additional restructuring charges related to both severance and separation related costs for the elimination of approximately 45 positions and real estate
actions, as the Company has terminated certain real estate leases and subleased other office space made available by the restructuring actions (the "2002 Restructuring"). These personnel reductions
included three senior management positions with the remainder being operating, technical and administrative staff. The 2002 Restructuring resulted in a charge of $2.2 million, of which
$0.6 million was paid in 2002. All severance and related personnel costs are expected to be paid in 2003, with the real estate payments continuing over the life of the related lease agreements.
$0.7 million of payments related to the year end accrual are expected to occur in 2004 and beyond.

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TAXES

The Company's consolidated tax provision was a benefit of $0.2 million for the year ended December 31, 2002, compared with a provision of
$0.5 million for the year ended December 31, 2001. The Company's effective tax rate is different from the U.S. federal statutory tax rate, principally due to certain foreign losses and
permanent differences in the deductibility of certain expenses.

RESULTS BY GEOGRAPHIC SEGMENT:

THE AMERICAS. Revenue for the year ended December 31, 2002 was $98.1 million compared with $107.3 million for the year ended
December 31, 2001. The decrease was due to decreased Software Fees and the related implementation Software Services from fewer customer sales representative expansions in North America,
partially offset by higher volumes in Interactive Marketing. The operating loss for the year ended December 31, 2002 was $10.8 million compared with an operating loss of
$31.4 million for the year ended December 31, 2001 due to the absence of Goodwill amortization in 2002 (See Note 1), lower restructuring expenses and research and development
costs, partially offset by approximately $2.4 million of transaction related expenses associated with the sale of the Company's Global Interactive Marketing Business expected to occur in the
second or third quarter of 2003 (See Note 15).

EUROPE.
Revenue for the year ended December 31, 2002 was $54.1 million compared with $57.3 million for the year ended December 31, 2001. The revenue decrease
was due primarily to lower revenues in
the UK and Germany partially offset by the impact of a weaker U.S. Dollar. The operating income for the year ended December 31, 2002 was $0.4 million compared with operating income of
$1.5 million for the year ended December 31, 2001. The decline in operating income is primarily due to lower revenues, partially offset by the impact of a weaker U.S. Dollar.

ASIA
PACIFIC. Revenue for the year ended December 31, 2002 declined to $14.2 million compared with $16.0 million for the year ended December 31, 2001. The
$1.8 million decline was attributable to the absence of Siebel license and implementation revenues on a large project in Japan that occurred during 2001. Operating loss was $0.4 million
for the year ended December 31, 2002 compared to a loss of $0.2 million for the year ended December 31, 2001, as a result of the decline in revenue.

Year Ended December 31, 2001 Compared with the Year Ended December 31, 2000

REVENUE

Total revenues for the year ended December 31, 2001 declined by less than 1.0% to $180.5 million from $181.4 million for the year ended
December 31, 2000. This decline was primarily due to the impact of currency fluctuations, the divestiture of EMRON and lower Interactive Marketing revenues, offset by higher Software Fees and
Software Services revenue. EMRON, an operating unit of the Interactive Marketing segment, was divested during the fourth quarter 2000.

SOFTWARE
FEES. Software Fees increased to $11.8 million for the year ended December 31, 2001 from $7.7 million for the year ended December 31, 2000, an
increase of $4.1 million and 53.2%. The increase in Software Fees was primarily due to customer sales representative expansions in North America and revenue from initial Siebel implementations.

SOFTWARE
SERVICES. Software Services revenue increased to $90.0 million for the year ended December 31, 2001 from $87.5 million for the year ended
December 31, 2000, an increase of $2.5 million and 2.9%. The increase in revenue from Software Services was principally due to implementation fees that were driven by increased license
sales and other custom project work on legacy customer systems.

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INTERACTIVE
MARKETING. Interactive Marketing revenue declined to $78.7 million for the year ended December 31, 2001 from $86.2 million for the year ended
December 31, 2000, a decline of
$7.5 million and 8.7%. The decline in revenue from Interactive Marketing was primarily due to the divestiture of EMRON, the impact of a stronger U.S. Dollar, a decline in postage rebills and
lower volumes in the UK and Australia, partially offset by the inclusion of PharbaseSM license revenue from IMS HEALTH in 2001.

OPERATING COSTS

COST OF SOFTWARE FEES. Cost of Software Fees for the year ended December 31, 2001 was $5.9 million, compared with $8.8 million for the year
ended December 31, 2000, which included accelerated amortization of impaired software of $5.4 million (See discussion of Siebel in "Overview" and Note 2 of the Consolidated
Financial Statements). Excluding the accelerated amortization, the increase in Cost of Software Fees was principally due to increases in third party royalty costs related to higher Software Fee
revenue.

COST
OF SOFTWARE SERVICES. Cost of Software Services increased to $67.3 million for the year ended December 31, 2001, from $61.1 million for the year ended
December 31, 2000, an increase of $6.2 million. The increase in Cost of Software Services was primarily due to spending in the U.S. and Europe to improve customer support levels,
spending in Europe and Japan to position the Company for future growth in selected markets, costs associated with mobilizing the organization to begin implementing and supporting the SYNAVANT solution
with technology from Siebel and increased hardware and software rebills. The improvement to customer support levels in the U.S. included duplicate costs incurred in the fourth quarter of 2001 as the
Company moved Help Desk support in-house from being outsourced to a third party.

COST
OF INTERACTIVE MARKETING. Cost of Interactive Marketing revenue declined 11.5% to $64.5 million for the year ended December 31, 2001, from $72.9 million for the
year ended December 31, 2000. The decline in the Cost of Interactive Marketing was primarily driven by the decline in Interactive Marketing revenue which declined by 8.7%. A portion of the
revenue decline relates to postage costs which are passed through to customers in connection with marketing programs.

OPERATING EXPENSES

RESEARCH AND DEVELOPMENT. Research and Development expenses declined by 31.7% to $8.6 million for the year ended December 31, 2001 from
$12.6 million for the year ended December 31, 2000. The decline in research and development costs was principally attributable to a change in development priorities that were driven by
the Siebel Alliance. Development resource levels have been reduced and priorities have been realigned since the Company entered into the Siebel alliance in July 2000. Although the Company has
reinstated its rights to continue development of its legacy products through the Revised Siebel Agreement signed in December 2001, the Company expects development efforts in the future will
continue to be focused on the development of applications that are proprietary to SYNAVANT but that are compatible with Siebel and other alliance partners' technology.

SELLING
AND ADMINISTRATIVE. Selling and Administrative expenses increased by 4.6% to $34.2 million for the year ended December 31, 2001 from $32.7 million for the
year ended December 31, 2000. The increase in Selling and Administrative expenses was principally due to higher costs associated with running an independent public company.

DEPRECIATION
AND AMORTIZATION. Depreciation and amortization for the year ended December 31, 2001 was $21.5 million, compared with $135.0 million in 2000, which
included an impairment charge of $110.1 million (See discussion of Siebel in "Overview" and Note 2 of the Consolidated Financial Statements). Excluding this charge, depreciation and
amortization declined by

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$3.4 million as compared with the year ended December 31, 2000 as the amortizable asset bases decreased as a result of the impairment charge during 2000.

OPERATING LOSS

OPERATING LOSS. Operating loss decreased to $30.1 million for the year ended December 31, 2001 compared with an Operating loss of
$143.8 million for the year ended December 31, 2000. The $113.7 million decrease in operating loss was primarily due to the absence of $115.5 million of software and
goodwill impairment charges taken in 2000 and reduced Research and Development costs, partially offset by $7.5 million of restructuring charges in 2001.

RESTRUCTURING

On August 16, 2001, the Company announced that, in an attempt to optimize customer responsiveness and organizational effectiveness, it would simplify its
senior leadership structure as well as eliminate certain other positions in its international and domestic operations. This action resulted in a reduction in personnel by approximately 6% to 8%
worldwide. The Company completed the first two steps in the restructuring process, resulting in the elimination of 100 positions which is reflected in the charge of $7.5 million for 2001. These
reductions included six senior management positions with the remainder being operating, technical and administrative staff. The restructuring charge is composed entirely of employee severance and
separation related costs, such as extended benefits and outplacement fees. Of the $7.5 million charge, $2.6 million and $4.4 million was paid during 2001 and 2002, respectively.

TAXES

The Company's consolidated tax provision, calculated on a separate-company basis, was $0.5 million for the year ended December 31, 2001, compared
with a benefit of $6.4 million for the year ended December 31, 2000. The Company's effective tax rate is different from the U.S. federal statutory tax rate, principally due to the
goodwill amortization resulting from the acquisition of Walsh and certain foreign losses, which are not deductible for tax purposes. The Company recorded a tax benefit in 2000 as deferred tax assets
were utilized to offset existing deferred tax liabilities. As of December 31, 2001, the Company maintained a net deferred tax liability position, primarily as a result of temporary differences
related to computer software.

RESULTS BY GEOGRAPHIC SEGMENT:

THE AMERICAS. Revenue for the year ended December 31, 2001 was $107.3 million compared with $105.9 million for the year ended
December 31, 2000. The increase was due to increased Software Fees and the related implementation Software Services generated from customer sales representative expansions in North America,
partially offset by lower volumes in Interactive Marketing and the divesture of EMRON. The operating loss for the year ended December 31, 2001 was $31.4 million compared with an
operating loss of $139.6 million for the year ended December 31, 2000 due to the absence of the accelerated amortization on computer software and the goodwill impairment recorded in the
third quarter of 2000 associated with the Siebel Alliance and the Distribution and lower Interactive Marketing revenues, partially offset by increased Software Fees and Software Services revenue.

EUROPE.
Revenue for the year ended December 31, 2001 was $57.3 million compared with $57.2 million for the year ended December 31, 2000. The revenue increase
was offset by the impact of a stronger U.S. Dollar. The operating income for the year ended December 31, 2001 was $1.5 million compared with an operating loss of $4.3 million for
the year ended December 31, 2000. The improvement in operating income is primarily due to the absence of accelerated amortization on the

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Goodwill impairment recorded in the third quarter of 2000 associated with the Siebel Alliance and the Distribution.

ASIA
PACIFIC. Revenue for the year ended December 31, 2001 declined to $16.0 million compared with $18.4 million for the year ended December 31, 2000. The
$2.4 million decline was attributable to declines in Interactive Marketing revenue in Australia, partially offset by revenue growth in Japan. Operating income declined from $0.1 million
to a loss of $0.2 million for the year ended December 31, 2001.

SELECTED QUARTERLY RESULTS OF OPERATIONS

The following tables present certain unaudited quarterly statements of operations data for each of the last eight quarters. The information has been derived from
our unaudited financial statements, which have been prepared on substantially the same basis as the audited financial statements contained in this 10-K. Certain prior period amounts have
been reclassified to conform to current year-end presentation. The results of operations for any quarter are not necessarily indicative of the results to be expected for any future period.

|                                 |  | First
Quarter |        | Second
Quarter |   | Third
Quarter |   | Fourth
Quarter |        
|-------------------------------- |  | ------------- | ------ | -------------- | - | ------------- | - | -------------- | -------
|
|2002                             |  |               |        |                |   |               |   |                |        
|Revenues                         |  | $             | 44,960 |                | $ | 43,589        |   | $              | 38,950 
|Gross margin                     |  | $             | 9,869  |                | $ | 10,598        |   | $              | 9,536  
|Net loss                         |  | $             | (1,945 | )              | $ | (1,728        | ) | $              | (2,846 
|Basic and diluted loss per share |  | $             | (0.13  | )              | $ | (0.11         | ) | $              | (0.19  
|2001                             |  |               |        |                |   |               |   |                |        
|Revenues                         |  | $             | 44,078 |                | $ | 46,673        |   | $              | 40,746 
|Gross margin                     |  | $             | 9,793  |                | $ | 9,782         |   | $              | 9,565  
|Net loss                         |  | $             | (9,647 | )              | $ | (6,214        | ) | $              | (12,445
|Basic and diluted loss per share |  | $             | (0.65  | )              | $ | (0.42         | ) | $              | (0.83  

LIQUIDITY AND CAPITAL RESOURCES

On April 27, 2001, SYNAVANT entered into the Foothill Facility, which has a term of five years with a maximum credit line of $20 million. The
available line is based on a percentage of the eligible accounts receivable in the U.S. Any borrowing against the line will be at a rate of Prime plus 100 basis points. The average availability under
the Foothill Facility for the year ended December 31, 2002 was $3.6 million. As of December 31, 2002, the Company has no outstanding balance in relation to the Foothill Facility.
Concurrent with the Foothill Facility, IMS HEALTH agreed to defer any payments associated with the Distribution liabilities (See Note 14) until January 1, 2005.

On
March 31, 2003, the Company signed the CapitalSource Facility, a $15.0 Million Revolving Credit and Security Agreement with CapitalSource Finance LLC. The new agreement
replaces the Foothill Facility. The CapitalSource Facility is expected to increase the Company's available capital compared with the Foothill Facility. The available credit line is based on a
percentage of eligible accounts receivable in the U.S. Any borrowing against the credit line will be at a rate of Prime plus 200 basis points. The Company is required to maintain certain financial
covenants relating to financial performance such as earnings, net worth, and fixed charge coverage ratios, among others.

In
December of 2002, the Company modified certain Change-In-Control agreements for key members of management. The modifications were made to eliminate the need to
fund Rabbi Trusts upon the signing of a definitive agreement to sell all or substantially all the assets of the Company,

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which would be a Change-in-Control event. Instead, the responsibility for funding of the Rabbi Trusts related to these agreements has been deferred until a
Change-In-Control is consummated. This concession by management will enable the Company to fund these Rabbi Trusts from the proceeds of any
Change-In-Control rather than working capital being used in the business. In exchange for these concessions, payments were made to key members of management that aggregated to
$0.6 million.

The
Company currently estimates that cash and working capital needs for the next twelve months can be met by cash on hand, amounts available under the credit facility, and cash flow from
operations. However, certain U.S. based customers have notified the Company that they have selected alternative suppliers for their software services and, as a result, the financial impact of these
transitions will vary throughout 2003. The Company estimates that in the U.S. approximately $20 million to $23 million of 2002 software services revenue associated with these customers
will not recur in 2003. Although the Company is expected to partially offset these revenue reductions with new opportunities, further cost containment actions are being considered. If the Company
incurs the Distribution liability of $9.0 million, pursuant to the agreement with IMS HEALTH, our cash flows may need to be over and above our projected income in order to meet our financial
obligations. If management's expectations are not met, or change due to market conditions, strategic opportunities or otherwise, capital requirements may vary materially from those currently
anticipated.

USES OF LIQUIDITY

Our cash requirements through the end of 2003 are primarily to fund working capital requirements, capital expenditures, research and development, workforce
reductions and restructuring activities. The Company's contractual obligations and commitments as of December 31, 2002 are as follows:

|Contractual obligations       |  | Total |        | 2003 |   | 2004   |  | 2005 |       | 2006 |   | 2007   |  | Thereafter
|----------------------------- |  | ----- | ------ | ---- | - | ------ |  | ---- | ----- | ---- | - | ------ |  | ----------
|Operating lease commitments   |  | $     | 55,932 |      | $ | 9,166  |  | $    | 7,923 |      | $ | 6,960  |  | $         
|Capital lease commitments     |  |       | 1,266  |      |   | 564    |  |      | 512   |      |   | 190    |  |           
|Restructuring commitments     |  |       | 2,109  |      |   | 1,442  |  |      | 292   |      |   | 137    |  |           
|Distribution to former parent |  |       | 9,000  |      |   |       |  |      |      |      |   | 9,000  |  |           
|TOTAL                         |  | $     | 68,307 |      | $ | 11,172 |  | $    | 8,727 |      | $ | 16,287 |  | $         

For
further discussion of the above contractual obligations and commitments, refer to Notes 7, 10 and 11 of the Consolidated Financial Statements. The following provides additional
information related to our uses of liquidity.

Working Capital Requirements.The Company is projecting revenue to stay relatively unchanged to slight contraction in 2003.
This should require minimum working capital to fund accounts receivable and costs associated with work performed on behalf of customers in advance of receiving payments from customers. The actual rate
of growth will determine the amount of working capital required.

Capital Expenditures.The Company incurs capital expenditures as part of the normal course of business to replenish computer
and office equipment that no longer meets minimal acceptable performance requirements or has become obsolete. In addition, the Company incurred capital expenditures in 2002 associated with the
relocation of certain facilities in the U.S. and the U.K. Capital expenditures related to facility relocations are expected to be significantly lower in 2003.

Workforce Reductions and Restructuring.The Company has taken restructuring actions in 2001 and 2002 that have created
liabilities that will be settled in 2003 and beyond. The cash payments in 2003 that will relate to actions taken in 2001 and 2002 are expected to total $1.4 million. In addition, the Company is
attempting to continue to rationalize its real estate assets in the U.S., which could result in

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additional charges and additional payments in 2003. It is currently uncertain whether these additional real estate transactions will occur.

In
addition to these short-term cash requirements, the Company has a significant cash requirement in 2005 related to the Distribution liabilities (See Note 10 of the
Consolidated Financial Statements) that could significantly impact the Company's cash position. The Company currently expects this liability to be $9.0 million and is due on January 1,
2005. These uses of liquidity and cash flows could be materially affected by the sale of the Company's Global Interactive Marketing Business (See Note 15).

CASH FLOWS

Net cash provided from operating activities totaled $2.2 million for the year ended December 31, 2002 compared with net cash used by operating
activities of $8.9 million for the year ended December 31, 2001. The increase of $11.1 million primarily reflects an improved net loss and management of working capital, partially
offset by higher restructuring payments in 2002.

Net
cash used in investing activities totaled $6.1 million for the year ended December 31, 2002 compared with $0.9 million for the year ended December 31,
2001. The increase in cash usage of $5.2 million was primarily due to the absence of cash proceeds from the sale of marketable securities and higher capital expenditures associated with certain
facility relocations.

Net
cash provided by financing activities totaled $0.5 million for the year ended December 31, 2002 compared with net cash used of $0.3 million for the year ended
December 31, 2001. The increase was due to $1.0 million received from the settlement of a note receivable in 2002, partially offset by an increase in capital leases related to computer
equipment.

ITEM 7A.    QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

NON-U.S. OPERATING AND MONETARY ASSETS

SYNAVANT operates globally, deriving 44.6%, 43.7% and 45.2% of its revenues in 2002, 2001 and 2000, respectively, from non-U.S. operations. As a
result, fluctuations in the value of foreign currencies relative to the U.S. Dollar may increase the volatility of U.S. Dollar operating results.

Non-U.S.
monetary assets are maintained in currencies other than the U.S. Dollar, principally those of the Euro, the Pound Sterling and the Australian dollar. Changes in the
value of these currencies relative to the U.S. Dollar are charged or credited to stockholders' equity. The effect of exchange rate
changes during the year ended December 31, 2002 increased the U.S. Dollar amount of cash and cash equivalents by $0.8 million.

MARKET RISK

SYNAVANT's primary market risk is the impact of foreign exchange fluctuations on non-functional currency assets and liabilities. It is the Company's
policy to enter into foreign currency transactions only to the extent necessary to meet its objectives as stated above. Foreign currency transactions are not entered into for investment or speculative
purposes.

32

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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTAL DATA

SYNAVANT Inc.    Index to Financial Statements

|                                                                        |  | Page
|----------------------------------------------------------------------- |  | ----
|Report of PricewaterhouseCoopers LLP, Independent Accountants           |  | 34  
|Consolidated Balance Sheets                                             |  | 35  
|Consolidated Statements of Operations                                   |  | 36  
|Consolidated Statements of Cash Flows                                   |  | 37  
|Consolidated Statements of Stockholders Equity and Comprehensive Income |  | 38  
|Notes to Consolidated Financial Statements                              |  | 39  

33

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REPORT OF INDEPENDENT ACCOUNTANTS

To
the Board of Directors and Shareholders
of SYNAVANT Inc.:

In
our opinion, the consolidated financial statements listed in the accompanying index present fairly, in all material respects, the financial position of SYNAVANT Inc. at
December 31, 2002 and December 31, 2001, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2002 in conformity with
accounting principles generally accepted in the United States of America. In addition, in our opinion, the financial statement schedules listed in the accompanying index present fairly, in all
material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. These financial statements and financial statement schedules are the
responsibility of the Company's management; our responsibility is to express an opinion on these financial statements and financial statement schedules based on our audits. We conducted our audits of
these statements in accordance with auditing standards generally accepted in the United States of America, which require that we plan and perform the audit to obtain reasonable assurance about whether
the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the
accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our
opinion.

As
discussed in Note 1, the Company adopted statement of Financial Accounting Standards No. 142 "Goodwill and Other Intangible Assets" as of January 1, 2002.



PricewaterhouseCoopers
LLP
Atlanta, GA
March 31, 2003

34

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SYNAVANT Inc.        CONSOLIDATED BALANCE SHEETS        Dollar amounts in thousands, except share and per share data

|                                           |                                                                                                                                                      | December 31,
2002 |         | December 31,
2001 |  
|------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------- | ------- | ----------------- | -
|ASSETS                                     |                                                                                                                                                     
|CURRENT ASSETS:                            |                                                                                                                                                      |                   |         |                   |  
|                                           | Cash and cash equivalents                                                                                                                            |                   | $       | 6,994             |  
|                                           | Accounts receivablenet                                                                                                                              |                   |         | 36,469            |  
|                                           | Other receivables                                                                                                                                    |                   |         | 334               |  
|                                           | Other current assets                                                                                                                                 |                   |         | 5,504             |  
|                                           |                                                                                                                                                      |                   |         |                   |  
|TOTAL CURRENT ASSETS                       |                                                                                                                                                      |                   | 49,301  |                   |  
|                                           | Property, plant and equipmentnet                                                                                                                    |                   |         | 12,829            |  
|                                           | Computer softwarenet                                                                                                                                |                   |         | 2,682             |  
|                                           | Goodwillnet                                                                                                                                         |                   |         | 41,156            |  
|                                           | Long term notes receivable                                                                                                                           |                   |         |                  |  
|                                           | Other assets                                                                                                                                         |                   |         | 2,769             |  
|                                           |                                                                                                                                                      |                   |         |                   |  
|TOTAL ASSETS                               |                                                                                                                                                      | $                 | 108,737 |                   | $
|                                           |                                                                                                                                                      |                   |         |                   |  
|LIABILITIES AND STOCKHOLDERS' EQUITY       |                                                                                                                                                     
|CURRENT LIABILITIES:                       |                                                                                                                                                      |                   |         |                   |  
|                                           | Accounts payable                                                                                                                                     |                   | $       | 9,193             |  
|                                           | Accrued restructuring                                                                                                                                |                   |         | 2,109             |  
|                                           | Accrued and other current liabilities                                                                                                                |                   |         | 16,219            |  
|                                           | Accrued income taxes                                                                                                                                 |                   |         | 2,074             |  
|                                           | Deferred revenue                                                                                                                                     |                   |         | 8,180             |  
|                                           |                                                                                                                                                      |                   |         |                   |  
|TOTAL CURRENT LIABILITIES                  |                                                                                                                                                      |                   | 37,775  |                   |  
|                                           |                                                                                                                                                      |                   |         |                   |  
|                                           | Accrued distribution liability due to former parent                                                                                                  |                   |         | 9,000             |  
|                                           | Other liabilities                                                                                                                                    |                   |         | 1,966             |  
|                                           |                                                                                                                                                      |                   |         |                   |  
|TOTAL LIABILITIES                          |                                                                                                                                                      |                   | 48,741  |                   |  
|                                           |                                                                                                                                                      |                   |         |                   |  
|                                           | Commitments and contingencies (See Notes 7 & 10)                                                                                                     |                   |         |                   |  
|                                           | Minority interest                                                                                                                                    |                   |         |                  |  
|STOCKHOLDERS' EQUITY:                      |                                                                                                                                                      |                   |         |                   |  
|                                           | Common stock, par value $.01, authorized 41,000,000 shares; 15,187,722 and 15,059,684 shares outstanding at December 31, 2002 and 2001, respectively |                   |         | 152               |  
|                                           | Additional paid-in-capital                                                                                                                           |                   |         | 113,342           |  
|                                           | Retained deficit                                                                                                                                     |                   |         | (51,406           | )
|                                           | Accumulated other comprehensive loss                                                                                                                 |                   |         | (2,092            | )
|                                           |                                                                                                                                                      |                   |         |                   |  
|TOTAL STOCKHOLDERS' EQUITY                 |                                                                                                                                                      | $                 | 59,996  |                   | $
|                                           |                                                                                                                                                      |                   |         |                   |  
|TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY |                                                                                                                                                      | $                 | 108,737 |                   | $
|                                           |                                                                                                                                                      |                   |         |                   |  

See
accompanying Notes to the Consolidated Financial Statements.

35

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SYNAVANT Inc.        CONSOLIDATED STATEMENTS OF OPERATIONS        Dollar amounts in thousands, except share and per share data

|                                                       |                       | Years Ended |           
|------------------------------------------------------ | --------------------- | ----------- | ----------
|
|REVENUES                                               |                       |             |           
|                                                       | Software fees         |             | $         
|                                                       | Software services     |             |           
|                                                       | Interactive marketing |             |           
|                                                       |                       |             |           
|TOTAL REVENUES                                         |                       |             | 166,365   
|                                                       |                       |             |           
|OPERATING COSTS                                        |                       |             |           
|                                                       | Software fees         |             |           
|                                                       | Software services     |             |           
|                                                       | Interactive marketing |             |           
|                                                       |                       |             |           
|TOTAL OPERATING COSTS                                  |                       |             | 125,966   
|                                                       |                       |             |           
|Research and development                               |                       |             | 6,536     
|Selling and administrative expenses                    |                       |             | 34,861    
|Restructuring costs                                    |                       |             | 2,200     
|Depreciation and amortization                          |                       |             | 7,644     
|Spin related costs                                     |                       |             |          
|                                                       |                       |             |           
|OPERATING LOSS                                         |                       |             | (10,842   
|                                                       |                       |             |           
|Other expense, net                                     |                       |             | (458      
|                                                       |                       |             |           
|LOSS BEFORE PROVISION FOR INCOME TAXES                 |                       |             | (11,300   
|                                                       |                       |             |           
|Income tax (provision) benefit                         |                       |             | 205       
|                                                       |                       |             |           
|NET LOSS                                               |                       | $           | (11,095   
|                                                       |                       |             |           
|Net loss per share of common stock: basic and diluted  |                       | $           | (0.73     
|Weighted average shares outstanding: basic and diluted |                       |             | 15,129,779

See
accompanying Notes to the Consolidated Financial Statements.

36

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SYNAVANT Inc.        CONSOLIDATED STATEMENTS OF CASH FLOWS        Dollar amounts in thousands

|                                                                                |                                                              | December 31,
2002 |        | December 31,
2001 |   | December 31,
2000 |        
|------------------------------------------------------------------------------- | ------------------------------------------------------------ | ----------------- | ------ | ----------------- | - | ----------------- | -------
|CASH FLOWS FROM OPERATING ACTIVITIES:                                           |                                                              |                   |        |                   |   |                   |        
|                                                                                | Net Loss                                                     |                   | $      | (11,095           | ) | $                 | (31,233
|Adjustments to reconcile net loss to net cash provided by operating activities: |                                                              |                   |        |                   |   |                   |        
|                                                                                | Depreciation and amortization                                |                   |        | 7,644             |   |                   | 21,461 
|                                                                                | Amortization of capitalized computer software                |                   |        | 2,380             |   |                   | 2,068  
|                                                                                | Loss on sale of marketable equity securities                 |                   |        |                  |   |                   | 913    
|                                                                                | Restructuring expense                                        |                   |        | 2,200             |   |                   | 7,456  
|                                                                                | Restructuring payments                                       |                   |        | (4,907            | ) |                   | (2,640 
|                                                                                | Deferred income taxes                                        |                   |        | (1,440            | ) |                   | (9     
|Changes in operating assets and liabilities:                                    |                                                              |                   |        |                   |   |                   |        
|                                                                                | Accounts receivable                                          |                   |        | 4,978             |   |                   | 3,630  
|                                                                                | Accounts payable                                             |                   |        | (829              | ) |                   | 141    
|                                                                                | Accrued and other liabilities                                |                   |        | 1,697             |   |                   | (2,360 
|                                                                                | Accrued income taxes                                         |                   |        | 95                |   |                   | (2,065 
|                                                                                | Deferred revenue                                             |                   |        | (593              | ) |                   | (4,492 
|                                                                                | Other                                                        |                   |        | 2,098             |   |                   | (1,753 
|                                                                                |                                                              |                   |        |                   |   |                   |        
|NET CASH PROVIDED BY / (USED IN) OPERATING ACTIVITIES                           |                                                              |                   | 2,228  |                   |   | (8,883            | )      
|                                                                                |                                                              |                   |        |                   |   |                   |        
|CASH FLOWS FROM INVESTING ACTIVITIES:                                           |                                                              |                   |        |                   |   |                   |        
|                                                                                | Capital expenditures                                         |                   |        | (5,326            | ) |                   | (2,956 
|                                                                                | Additions to computer software                               |                   |        | (806              | ) |                   | (685   
|                                                                                | Sale of marketable equity securities                         |                   |        |                  |   |                   | 3,084  
|                                                                                | Other                                                        |                   |        |                  |   |                   | (309   
|                                                                                |                                                              |                   |        |                   |   |                   |        
|NET CASH USED IN INVESTING ACTIVITIES                                           |                                                              |                   | (6,132 | )                 |   | (866              | )      
|                                                                                |                                                              |                   |        |                   |   |                   |        
|CASH FLOWS FROM FINANCING ACTIVITIES:                                           |                                                              |                   |        |                   |   |                   |        
|                                                                                | Payments for deferred loan fees                              |                   |        |                  |   |                   | (195   
|                                                                                | Payments for capital leases                                  |                   |        | (417              | ) |                   | (93    
|                                                                                | Cash received from settlement of note receivable             |                   |        | 950               |   |                   |       
|                                                                                | Net transfers from IMS HEALTH                                |                   |        |                  |   |                   |       
|                                                                                |                                                              |                   |        |                   |   |                   |        
|NET CASH PROVIDED BY / (USED IN) FINANCING ACTIVITIES                           |                                                              |                   | 533    |                   |   | (288              | )      
|                                                                                |                                                              |                   |        |                   |   |                   |        
|                                                                                | Effect of exchange rate changes on cash and cash equivalents |                   |        | 787               |   |                   | (153   
|                                                                                | Increase (Decrease) in cash and cash equivalents             |                   |        | (2,584            | ) |                   | (10,190
|                                                                                | Cash and cash equivalents, beginning of period               |                   |        | 9,578             |   |                   | 19,768 
|                                                                                |                                                              |                   |        |                   |   |                   |        
|                                                                                | Cash and cash equivalents, end of period                     |                   | $      | 6,994             |   | $                 | 9,578  
|                                                                                |                                                              |                   |        |                   |   |                   |        

Supplemental disclosure of cash flow information:

Excluded from the 2001 and 2000 Consolidated Statements of Cash Flows are certain non-cash
asset and liability transfers in accordance with the distribution agreement totaling approximately $0.3 million and $15.3 million, respectively, which are recorded in Additional
paid-in capital (See Note 14).

Non-cash financing activities in 2002 and 2001 include capital leases of $0.5 million
and $0.8 million, respectively.

Cash payments for foreign, state and local income taxes were $1.4 million, $2.7 million and
$4.3 million for the years ended December 31, 2002, 2001 and 2000, respectively.

See accompanying Notes to the Consolidated Financial Statements.

37

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SYNAVANT Inc.        CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY  AND COMPREHENSIVE INCOME        Dollar amounts in thousands

|                                                 |  |   |          | Common Stock |        |  |   |     |  |   |         |   |  
|------------------------------------------------ |  | - | -------- | ------------ | ------ |  | - | --- |  | - | ------- | - | -
|
|Balance, December 31, 1999                       |  |   | 221,800  |              |       |  |   |    |  |   |        |   |  
|Net transfer from IMS HEALTH                     |  |   | 19,945   |              |        |  |   |     |  |   |         |   |  
|Net loss prior to Spin                           |  |   | (128,974 | )            |        |  |   |     |  |   |         |   |  
|Effect of Spin from IMS HEALTH                   |  |   | (112,771 | )            | 14,832 |  |   | 148 |  |   | 112,623 |   |  
|Effect of foreign currency translation           |  |   |          |              |        |  |   |     |  |   |         |   |  
|Unrealized loss on securities available for sale |  |   |          |              |        |  |   |     |  |   |         |   |  
|Issuance of common stock                         |  |   |          |              | 30     |  |   |    |  |   | 128     |   |  
|Net loss subsequent to Spin                      |  |   |          |              |        |  |   |     |  |   |         |   |  
|                                                 |  |   |          |              |        |  |   |     |  |   |         |   |  
|Balance, December 31, 2000                       |  |   |         |              | 14,862 |  |   | 148 |  |   | 112,751 |   |  
|Net loss                                         |  |   |          |              |        |  |   |     |  |   |         |   |  
|Effect of Spin from IMS HEALTH                   |  |   |          |              |        |  |   |     |  |   | (290    | ) |  
|Effect of foreign currency translation           |  |   |          |              |        |  |   |     |  |   |         |   |  
|Unrealized loss on securities available for sale |  |   |          |              |        |  |   |     |  |   |         |   |  
|Issuance of common stock                         |  |   |          |              | 198    |  |   | 2   |  |   | 519     |   |  
|                                                 |  |   |          |              |        |  |   |     |  |   |         |   |  
|Balance, December 31, 2001                       |  | $ |         |              | 15,060 |  | $ | 150 |  | $ | 112,980 |   | $
|Net loss                                         |  |   |          |              |        |  |   |     |  |   |         |   |  
|Effect of foreign currency translation           |  |   |          |              |        |  |   |     |  |   |         |   |  
|Issuance of common stock                         |  |   |          |              | 128    |  |   | 2   |  |   | 362     |   |  
|                                                 |  |   |          |              |        |  |   |     |  |   |         |   |  
|Balance, December 31, 2002                       |  | $ |         |              | 15,188 |  | $ | 152 |  | $ | 113,342 |   | $

See accompanying Notes to the Consolidated Financial Statements.

38

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SYNAVANT Inc.        NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1. ORGANIZATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Organization.On August 31, 2000, IMS HEALTH INCORPORATED ("IMS HEALTH") completed the spin off of
SYNAVANT Inc. ("SYNAVANT or the "Company") to its stockholders (the "Distribution" or "Spin"). As a result of the Spin, SYNAVANT became a separate legal entity. The Company serves the
biopharmaceutical and healthcare industries by implementing and supporting pharmaceutical-specific customer relationship management (CRM) solutions, developing interactive marketing programs and
medical professional databases and offering strategic consulting services that support sales and marketing decision-making and program implementation. In connection with the Spin, the Company and IMS
HEALTH entered into a Distribution Agreement dated August 31, 2000 that described certain matters related to the transaction (See Note 14 of the Consolidated Financial Statements).

The
Company operated as a business unit of IMS HEALTH through the eight months ended August 31, 2000 and prior periods ("Respective Periods"). The financial statements during the
Respective Periods have been prepared using IMS HEALTH's historical basis in the assets and liabilities and historical results of operations related to the Company's business, which were all under the
common control of IMS HEALTH. The financial statements generally reflect the financial position, results of operations, and cash flows of the Company as if it were a separate entity for all periods
presented.

The
financial statements include allocations of certain IMS HEALTH corporate costs and other expenses (including cash management, legal, accounting, tax, employee benefits, insurance
services, data services and other corporate overhead) relating to the Company's business for the Respective Periods. Management believes the methods used to allocate these costs are reasonable. The
financial statements exclude allocations of revenues and costs for related party transactions with IMS HEALTH as it relates
to the licensing of data, except for the periods post Spin which include costs consistent with agreements executed in connection with the Spin. The financial information for the Respective Periods
included herein may not necessarily reflect the financial position, results of operations, and cash flows of the Company in the future or what they would have been if the Company had been a separate
entity during the periods presented.

Liquidity.The Company has experienced losses and declines in cash balances since the spin date of August 2000. At
December 31, 2002, the Company had an accumulated deficit of $51.4 million. The Company anticipates that potential restructuring and planned expenditures on sales, marketing and product
development will result in additional losses in the near term. Future expenditures on sales, marketing, and product development will be driven primarily by the Company's ability to achieve our
targeted revenue goals.

The
Company currently estimates that cash and working capital needs for the next twelve months can be met by cash on hand, amounts available under the credit facility, and cash flow from
operations. However, certain U.S. based customers have notified the Company that they have selected alternative suppliers for their software services and, as a result, the financial impact of these
transitions will vary throughout 2003. The Company estimates that in the U.S., approximately $20 million to $23 million of 2002 software services revenue associated with these customers will not recur
in 2003. Although the Company is expected to partially offset these revenue reductions with new opportunities, further cost containment actions are being considered. If the Company incurs the
liability of $9.0 million associated with IMS HEALTH'S spin-off of the Company to its stockholders (the "Distribution"), pursuant to the agreement with IMS HEALTH, the Company's cash flows may
need to be over and above its projected

39

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income in order to meet its financial obligations. If management's expectations are not met, or change due to market conditions, strategic opportunities or otherwise, capital requirements may vary
materially from those currently anticipated.

Reclassifications.Certain prior period amounts have been reclassified to conform to current year-end
presentation.

Consolidation.The consolidated financial statements of the Company include the accounts of the Company, after elimination of
all material intercompany accounts and transactions within the SYNAVANT consolidated group.

Cash and Cash Equivalents.The Company considers all highly liquid investments with a maturity of 90 days or less at
the time of purchase to be cash equivalents.

Property and Equipment.Buildings and equipment are depreciated over their estimated useful lives of 40 and 3 to
5 years, respectively, using the straight-line method. Leasehold improvements are amortized on
a straight-line basis over the shorter of the term of the lease or the estimated useful life of the improvement. Maintenance and repairs are charged to expense as incurred. Upon retirement
or sale, the costs of the assets disposed and the related accumulated depreciation are removed from the accounts and any resulting gain or loss is included in the determination of operating results.

Computer Software.Direct costs incurred in the development of computer software are capitalized in accordance with Statement
of Financial Accounting Standards ("SFAS") No. 86, "Accounting for the Costs of Computer Software to be Sold, Leased or Otherwise Marketed". Research and development costs incurred to establish
technological feasibility of a computer software product are expensed in the periods in which they are incurred and are included in Research and Development in the consolidated Statements of
Operations. Research and Development expense totaled $6.5 million, $8.6 million and $12.6 million for the years ended December 31, 2002, 2001 and 2000, respectively.
Capitalization ceases and amortization starts when the product is available for general release to customers. Computer Software costs for developed software are being amortized, on a
product-by-product basis, over three years. Annual amortization is equal to capitalized computer software costs times the greater of (a) the ratio of a product's current
gross revenues to the total of current and expected gross revenues or (b) one-third.

Goodwill.Goodwill represents the excess of purchase price over the fair value of identifiable net assets of businesses
acquired and had been amortized on a straight-line basis over five years (subsequent to the Distribution) through December 31, 2001. However, in accordance with SFAS 142 (See
Note 1), the Company no longer amortizes goodwill but continues to assess the recoverability of goodwill at each balance sheet date and would record an impairment loss if applicable. Prior to
the Distribution, Goodwill was being amortized over 5 to 40 years (See Note 2). In lieu of amortization, the Company is required to perform a periodic impairment review of the goodwill.
Future events could cause management to conclude that impairment indicators exist and that goodwill associated with the acquired businesses is impaired. If the Company determines that the carrying
value of goodwill may not be recoverable based upon the existence of one or more of the indicators of impairment, the Company recognizes an impairment loss. The impairment loss, if applicable, is then
calculated based on the fair value or the sum of the discounted cash flows compared with the carrying value. The discounted cash

40

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flow method would use a discount rate determined by management to be commensurate with the risk inherent in the current business model.

Other Long-Lived Assets.In accordance with the provisions of SFAS No. 144, "Accounting for the Impairment
or Disposal of Long-Lived Assets", the Company reviews long-lived assets and certain identifiable intangibles for impairment whenever events or changes in circumstances
indicate that the carrying amount of an asset may not be recoverable. In general, this statement requires recognition of an impairment loss when the sum of undiscounted expected future cash flow is
less than the carrying amount of such assets. The impairment loss, if applicable, is then calculated based on the sum of the discounted cash flows compared with the carrying value. Accordingly, the
Company would recognize impairment losses on long-lived assets in the period in which the review is performed.

Revenue Recognition.The Company recognizes revenues when persuasive evidence of an arrangement exists, services have been
rendered, the price to the buyer is fixed or determinable, and collectibility is reasonably assured. Revenues consist of software license fees, related maintenance and software service fees, database
and information services, and interactive marketing programs. Deferred revenue consists of maintenance billings due in advance of service periods, and other software and project billings for which
services have not yet been completed. The Company's revenue recognition policies are consistent with the guidance in Staff Accounting Bulletin ("SAB") No. 101, "Revenue Recognition in Financial
Statements", as amended by SAB No. 101A and 101B, and AICPA Statement of Position ("SOP") No. 97-2 "Software Revenue Recognition", as amended by SOP Nos. 98-4 and
98-9, as well as Technical Practice Aids issued from time to time by the America Institute of Certified Public Accountants.

The
Company generally sells its software licenses under multiple element arrangements together with services. These arrangements include instances where services are essential to the
functionality of the software and instances where they are not. In cases where services to be provided are not essential to the functionality of the software, the Company has sufficient vendor
specific objective evidence of fair value ("VSOE") of the elements to recognize the revenue separately. The Company has determined the VSOE of its software license fee based on the consistent per user
license fee charged to its customers. The VSOE of the software service element is based on the price of the software services when sold separately. The Company accounts for the maintenance and support
element separately using VSOE, which is determined based on the customer renewal fees for such services. The Company recognizes the software license fees under this type of arrangement upon delivery.
Additionally, software license revenue is recognized upon delivery when a customer purchases additional licenses and the Company's system has been installed at the customer's site. The Company does
not recognize any license fees unless the product has been delivered, persuasive evidence of an arrangement exists, the license fee amount is fixed and determinable and collectability is probable.
Where services are considered essential to the functionality of the software, the Company recognizes software license fee and services revenue over the service period using the percentage of
completion method based on labor inputs. The service period commences subsequent to execution of a license agreement and ends when the product configuration is complete and implemented in the field.
Costs of software license fees consist primarily of amortization of development costs capitalized under SFAS No. 86 and third-party royalties.

41

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Revenues
from software services, maintenance and other services including the PharbaseSM products, are recognized as the services are performed. The Company provides
certain consulting and post-implementation customization services which are under short-term arrangements. Revenues related to fixed fee consulting arrangements are recognized
as the service is performed using the percentage of completion method of accounting based on labor input measures. The Company's customers typically purchase maintenance and support services
concurrently with software. Revenues from customer maintenance, support services, and data server rental agreements are recognized on a straight-line basis over the term of the agreement.
In the event that hardware is part of the customer solution, the Company configures the hardware by installing its applications and recognizes the related hardware revenue and costs upon delivery to
the customer and acceptance, if applicable. Hardware amounts are not significant and are included in software services costs. The Company also sells certain software under term license arrangements
(primarily outside the U.S.) combined with post contract support and related data server/network management and other services. The Company recognizes all fees for these arrangements ratably over the
term of the agreement, typically three years with annual renewal
provisions. Revenue recognized under these arrangements does not exceed amounts billed and due within one year. Costs of software services, maintenance and other services consist primarily of
salaries, benefits and allocated overhead costs related to implementation, technical support, development, training, and customer support personnel.

Revenue
from interactive marketing services is recognized on delivery of the product or when the services are rendered. In connection with the Company's interactive marketing services,
the Company recognizes postage, handling and other direct third party costs charged separately to its customers as revenue with the related expenses included in operating costs in the accompanying
financial statements. Interactive marketing revenues and operating costs include revenue and costs from postage, handling and other third party costs totaling $24.7 million,
$23.4 million and $25.3 million for the years ended December 31, 2002, 2001 and 2000, respectively.

Deferred
revenues arise primarily as a result of annual billings of software maintenance fees at the beginning of maintenance terms and billings of software license fees in accordance
with contractual terms that may not correlate directly with the delivery of software, products or services. The amount of deferred revenue will increase and decrease based on the timing of billings
and related recognition of software license revenues. Unbilled accounts receivable arise as a result of revenues earned under contractual arrangements for products delivered prior to the related
billings to the customer. The Company generally bills the customer for these amounts within 90 days.

Foreign Currency Translation.The Company has significant operations in non-U.S. countries. Therefore, changes in
the value of foreign currencies affect the Company's combined financial statements when translated into U.S. dollars.

For
all operations outside the United States where the Company has designated the local currency as the functional currency, assets and liabilities are translated using
end-of-period exchange rates; revenues and expenses are translated using average rates of exchanges. For these countries, currency translation adjustments are accumulated in a
separate component of stockholders equity, whereas realized transaction gains and losses are recognized in other expensenet. For operations in countries that are considered to be highly
inflationary, or where the U.S. dollar is designated as the functional currency, monetary assets and liabilities are translated using end-of-period exchange rates, whereas

42

---

non-monetary accounts are translated using historical exchange rates, and all translation and transaction adjustments are recognized in other expensenet.

Income Taxes.The results of the Company have been included in the consolidated Federal and certain state and
non-U.S. income tax returns of IMS HEALTH and Cognizant for the Respective Periods. The provision for income taxes in the Company's consolidated financial statements has been determined as
if SYNAVANT was a separate company during the Respective Periods. Income taxes deemed paid on behalf of the Company by IMS HEALTH and Cognizant for the Respective Periods are included in Divisional
Equity. Effective after the Distribution, the Company files separate income tax returns.

Income
taxes are provided using the asset and liability method in accordance with SFAS No. 109, "Accounting for Income Taxes". Deferred tax assets and liabilities are recognized
based on the estimated realizable differences between the book and tax bases of assets and liabilities using presently enacted tax rates. The provision for income taxes is the sum of the amount of
income tax paid or payable for the year as determined by applying the provisions of enacted tax laws to taxable income for that year and the net changes during the year in the Company's deferred tax
assets and liabilities.

We
have recorded valuation allowances of $14.4 million, $13.5 million and $8.2 million as of December 31, 2002, 2001 and 2000, respectively, related to the
Company's deferred tax assets because we believe that it is unlikely that such assets will be realized. However, ultimate realization could be impacted by market conditions or other variables not
known at this time. We will continue to assess the valuation allowance and to the extent it is determined that such allowance is no longer required, the tax benefit of the remaining net deferred tax
asset may be recognized in the future.

Divisional Equity.Divisional Equity includes historical loans and advances to/from IMS HEALTH, including net transfers
to/from IMS HEALTH, third-party liabilities paid by IMS HEALTH on behalf of the Company and amounts due to/from IMS HEALTH for services and other charges, periodic net income (loss) and foreign
currency translation adjustments through the Respective Periods up to the distribution date.

Estimates.The preparation of financial statements in conformity with generally accepted accounting principles requires
management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses and the disclosure of contingent assets and liabilities. Actual results
could differ from those estimates. Significant estimates are used for, but not limited to, the accounting for: revenue recognition, allowance for uncollectible accounts receivable, goodwill and other
long-lived assets, income taxes, restructuring costs, litigation, and allocation of IMS HEALTH corporate and other costs.

Stock-Based Compensation.SFAS No. 123, "Accounting for Stock-Based Compensation", requires that companies with
stock-based compensation plans either recognize compensation expense based on the fair value of options granted or continue to apply the existing accounting rules and disclose pro forma net income and
earnings per share assuming the fair value method had been applied. The Company has chosen to continue applying Accounting Principles Board Opinion No. 25 ("APB No. 25") and related
interpretations in accounting for its stock incentive plans. No compensation cost has been recognized for the fixed stock option plans in 2002, 2001 and 2000, respectively. Had

43

---

compensation cost for the SYNAVANT stock incentive plans been determined based on the fair value at the grant dates for awards under those plans, consistent with the method of SFAS No. 123,
the Company's net loss and loss per share would have been increased to the pro forma amounts indicated below:

Years EndedDecember 31,
2002

December 31,
2001

December 31,
2000Net Loss:As reported

$
(11,095
)
$
(31,233
)
$
(138,648
)Deduct: Total stock-based employee compensation expense determined under fair value based method for all awards

$
(3,572
)
$
(8,277
)
$
(12,072
)Pro forma

$
(14,667
)
$
(39,510
)
$
(150,720
)Loss Per ShareBasic and Diluted:As reported

$
(0.73
)
$
(2.09
)
$
(9.32
)Pro forma

$
(0.97
)
$
(2.65
)
$
(10.13
)


The
impact of the change in vesting mentioned above accelerated the pro forma fair value charge for previously vested options reflected in the pro forma EPS disclosures required by SFAS
No. 123, thereby significantly increasing the 2000 pro forma SFAS No. 123 earnings charge when compared with the actual reported amount in prior periods. Under APB No. 25, there
is no charge to the Consolidated Statement of Operations for this change.

The
fair value of the IMS HEALTH stock options used to compute pro forma net income and earnings per share disclosures is the estimated present value at grant date using the
Black-Scholes option pricing model. The following weighted-average assumptions were used for options issued during 2002: dividend yield of 0.0%; expected volatility of 90%; a risk-free
interest rate of 2.29% and an expected term of 3 years. The weighted-average fair value (per stock option) of the SYNAVANT stock options granted in 2002 is $0.48. The following weighted-average
assumptions were used for options issued during 2001: dividend yield of 0.0%; expected volatility of 85%; a risk-free interest rate of 3.14% and an expected term of 3 years. The
weighted-average fair value (per stock option) of the SYNAVANT stock options
granted in 2001 is $1.67. The following weighted-average assumptions were used for options issued from August 31 to December 31, 2000: dividend yield of 0.0%; expected volatility of 65%;
a risk-free interest rate of 5.8%; and an expected term of 3 years. The following weighted-average assumptions were used for options issued from January 1 to
August 31, 2000; dividend yield 0.3%; expected volatility of 40%; a risk-free interest rate of 5.9%; and an expected term of 3 years. The weighted-average fair value (per
stock option) of the SYNAVANT stock options granted in 2000 prior to the Spin is $20.56 and options granted from August 31 to December 31, 2000 is $5.52. The assumptions used for the
periods prior to the Spin are based on circumstances and factors associated with IMS HEALTH, particularly expected volatility. They may not be indicative of those which SYNAVANT may have as an
independent company.

44

---

Earnings Per Share.Basic earnings per share are calculated by dividing net income (loss) by the weighted average common
shares of SYNAVANT. Diluted earnings per share are calculated by dividing net income (loss) by dilutive potential common shares and weighted average common shares of SYNAVANT. Dilutive potential
common shares are calculated in accordance with the treasury stock method, which assumes that proceeds from the exercise of all SYNAVANT employee options are used to repurchase SYNAVANT common stock
at market value. The amount of shares remaining after the proceeds are exhausted represents the potentially dilutive effect of the options. Where the company has recorded a loss, dilutive potential
common shares are not included in the calculation of diluted loss as to do so would be antidilutive.

Recently Issued Accounting Standards.In July 2001, the FASB issued SFAS No. 141, "Business Combinations" and
SFAS No. 142 "Goodwill and other Intangibles". Under these new standards the FASB eliminated accounting for certain mergers and acquisitions as poolings of interests, eliminated amortization of
goodwill and indefinite life intangible assets, and established new impairment measurement procedures for goodwill. For the Company, the standards become effective for all acquisitions completed on or
after June 30, 2001. Changes in financial statement treatment for goodwill and intangible assets arising from mergers and acquisitions completed prior to June 30, 2001 became effective
January 1, 2002, and has been adopted by the Company as of the effective date.

In
October of 2001, the FASB issued SFAS No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets", which is effective for fiscal years beginning after
December 15, 2001. This statement supercedes FASB Statement No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed
Of." However, it retains the fundamental provisions of SFAS No. 121 for the recognition and measurement of the impairment of long-lived assets to be held and used and the
measurement of long-lived assets to be disposed of by sale. Impairment on Goodwill is not included in the scope of SFAS No. 144 and will be treated in accordance with the accounting
standards established in SFAS No. 142, "Goodwill and Other Intangible Assets." According to SFAS No. 144, long-lived assets are measured at the lower of carrying amount or
fair value less cost to sell, whether reported in continuing or discontinued operations. The statement applies to all long-lived assets, including discontinued operations, and replaces the
provisions of APB Opinion No. 30, "Reporting the Results of Unusual and Infrequently Occurring Events and Transactions", for the disposal of segments of a business. The Company has adopted this
statement effective January 1, 2002.

In
July 2002, the FASB issued SFAS No. 146, Accounting for Costs Associated with Exit or Disposal Activities. This statement addresses financial accounting and reporting
for costs associated with exit or disposal activities and nullifies EITF Issue No. 94-3, Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an
Activity (including Certain Costs Incurred in a Restructuring). The Statement requires that a liability for a cost associated with an exit or disposal activity be recognized and measured initially at
fair value only when the liability is incurred. SFAS No. 146 is effective for exit or disposal activities that are initiated after December 31, 2002.

In
November 2002, the FASB reached a consensus on EITF Issue 00-21 ("the Issue"), Accounting for Revenue Arrangements with Multiple Deliverables. The guidance on the
Issue is effective for revenue arrangements entered into in fiscal years beginning after June 15, 2003. The Issue addresses certain aspects of the accounting by a vendor for arrangements under
which it will perform multiple revenue-generating activities. Specifically, the Issue addresses how to determine whether an

45

---

arrangement involving multiple deliverables contains more than one earnings process and, if it does, how to divide the arrangement into separate units of accounting consistent with the identified
earning processes for revenue recognition purposes. The Issue also addresses how arrangement consideration should be measured and allocated to the separate units of accounting in the arrangement.

The
Company is currently assessing the impact of implementing SFAS No. 146 and EITF Issue 00-21 on its results of operations, financial position and cash flows.

NOTE 2. SIEBEL ALLIANCE AND ASSET IMPAIRMENT

On July 14, 2000, SYNAVANT entered into a strategic alliance with Siebel Systems Inc. ("Siebel"), a leading provider of eBusiness application software. This alliance agreement was updated and amended (the "Alliance") on December 31, 2001. The Alliance results in
the following:



As
a result of the original alliance with Siebel in 2000 and the Distribution, the Company believed that a significant portion of its computer software (including acquired technology)
and enterprise-wide goodwill was not recoverable. The Company completed its assessments of the financial impact of the agreement and the Distribution with respect to determining the amount
of the accelerated amortization of capitalized software and the impairment of enterprise-wide goodwill. The Company performed a net realizable value analysis to determine the
recoverability of its capitalized software assets (including acquired technology). Based on this analysis, the Company recorded $14.6 million of accelerated amortization, in the period ended
September 30, 2000 related to costs determined to be unrecoverable. The analysis took into consideration the impact of the Siebel alliance and the Distribution on the in-process
technology and core technology resulting from the Walsh acquisition in 1998. As a result, the remaining Walsh In-Process Research and Development project has been discontinued and the core
technology has been incorporated into the net realizable value analysis. This non-cash charge of $14.6 million is included in the Consolidated Statements of Operations in Software
Fee Operating Costs ($5.4 million) and Depreciation and Amortization ($9.2 million) for the year ended December 31, 2000. The Company will continue to amortize the remaining costs
over the period of expected benefit and will continue to assess the recoverability of its capitalized software in accordance with its accounting policies. Under its accounting policy for goodwill
impairment, the Company completed a discounted cash flow analysis on an enterprise-wide basis, resulting in an impairment charge of $100.9 million for the year ended
December 31, 2000. In addition, the Company reduced its remaining period of amortization of goodwill to 5 years, which represented its revised estimated useful life and was also
consistent with the remaining term of the original agreement with Siebel. However, in connection with the issuance of SFAS 142 (See Note 1 Recently Issued Accounting Standards), the
Company no longer amortizes goodwill, but tests the balance for impairment on each balance sheet

46

---

date and would consequently record an impairment charge to reduce the goodwill balance, if appropriate.

NOTE 3. FINANCIAL INSTRUMENTS

Foreign Exchange Risk Management

The Company transacts business in many countries and is subject to risks associated with changing foreign exchange rates. Total foreign exchange gains (losses),
were $0.1 million, $0.2 million and $(0.9) million for the years ended December 31, 2002, 2001, and 2000, respectively.

Fair Value of Financial Instruments

At December 31, 2002, the Company's financial instruments included cash, cash equivalents, and accounts receivable. At December 31, 2002, the fair
values of cash, cash equivalents, and accounts receivable approximated carrying values due to the short-term nature of these instruments.

Credit Concentrations

The Company continually monitors its positions with, and the credit quality of, the financial institutions that are counterparties to its financial instruments
and does not anticipate non-performance by the counterparties. The Company enters into transactions only with financial institution counterparties that have a credit rating of A or better.
In addition, the Company limits the amounts of credit exposure with any one institution.

The
Company maintains accounts receivable balances principally from customers in the pharmaceutical industry. Management believes the Company's trade receivables do not represent
significant concentrations of credit risk at December 31, 2002 due to the high quality of its customers and their dispersion across many geographic areas. These receivable balances are
unsecured. The Company believes its allowance for uncollectible accounts is sufficient to provide for any risk of credit losses.

NOTE 4. EMPLOYEE BENEFIT PLANS

U.S. Benefit Plans

For the Respective Periods, certain domestic employees of SYNAVANT participated in IMS HEALTH's defined benefit pension plan. The plan was a cash balance pension
plan under which 6% of creditable compensation plus interest was credited to eligible employee's retirement accounts. The Company accounted for the plan as a multi-employer plan. The Company recorded
pension expense related to its employee's participation in the IMS HEALTH plan, as allocated totaling $0.3 million for the period ended August 31, 2000. In addition, certain U.S. based
employees of the Company were eligible to participate in IMS HEALTH's various healthcare and life insurance plans for retired employees. The Company accounted for the plans as multi-employer plans.
Accordingly, the cost of the post-retirement benefit plans as allocated by IMS HEALTH during the period ended August 31, 2000 was $0.2 million. These plans have provided
healthcare and life insurance coverage to the SYNAVANT employees up through the Distribution whereafter SYNAVANT has provided similar coverage.

47

---

Immediately
following the Spin of the Company, employee participation in the IMS HEALTH defined benefit plan, various healthcare and life insurance plans for retired employees and the
defined contribution plan were discontinued. In August 2000, the Company formed the SYNAVANT 401(k) Retirement Savings Plan and various healthcare and life insurance plans. The Company matches
50% of the first 6% of salary contributed by the participant. In addition and at the discretion of the Company, SYNAVANT may also make a contribution to the 401(k) Plan equal to 3% of the employee's
annual compensation. Also, for participants who meet certain other criteria, the Company may make an additional contribution of 2% of the employee's annual compensation. The Company provides retiree
medical coverage to eligible employees who were covered under the IMS HEALTH plans. The Company's contribution on behalf of participating employees in the 401(k) Plan is $0.7 million,
$1.3 million and $0.4 million for the years ended December 31, 2002, 2001 and 2000, respectively.

Non-U.S. Benefit Plans

The Company's foreign operations provide for retirement benefits in line with local statutory requirements.

NOTE 5. EMPLOYEE STOCK PLANS

Prior to the Spin, the SYNAVANT employees participated in the IMS HEALTH Stock Incentive Plans. At the time of the Spin, stock options held by SYNAVANT employees
were adjusted to reflect an equity interest in SYNAVANT. An adjustment factor was applied to all existing IMS HEALTH stock options to preserve the economic value of such options. A total of 3,573,789
IMS HEALTH stock options were adjusted to reflect an equity interest in 7,352,518 options of SYNAVANT. Additionally, 833,000 stock options were granted by SYNAVANT after the Spin in fiscal year 2000.

Some
options granted under IMS HEALTH carried a prepayment provision whereby employees receiving options paid 10% of the exercise price, with the remaining payment due when the options
are exercised. On January 3, 2000, IMS HEALTH reduced the vesting period on substantially all options previously granted with a six-year vesting period to four years. As a result,
373,064 previously unvested options with exercise prices ranging from $15.79 to $27.15 became vested.

Immediately
following the Spin of the Company, outstanding awards under the IMS HEALTH Stock Incentive Plans and other option plans related to key employees of the Company were cancelled
and
replaced by substitute awards under SYNAVANT option plans. The terms of the new plans are similar to the IMS HEALTH plans.

SYNAVANT Plans

The Company has two stock incentive plans in which employees can participate, (a) the Stock Incentive Plan; and (b) the Employee Stock Purchase
Plan.

Stock Incentive Plan

In August 2000, SYNAVANT adopted the 2000 Stock Incentive Plan ("SIP"). The SIP provides for grants of stock options, stock appreciation rights, and other
stock-based awards, such as restricted stock and restricted stock units. Shareholders have authorized the Company to grant up to 1,600,000 shares

48

---

under the Plan. As of December 31, 2002, 539,093 options and restricted stock have been granted and are outstanding with 1,060,907 shares remaining available for future grants. Stock options
granted under the SIP were granted with an exercise price not less than fair market value on the date of grant based on our closing stock price as reported on the Nasdaq national securities exchange.
Further, options expire after 10 years from the date of grant, and generally vest pro rata over three years.

Restricted
stock units may be granted to select employees under the SIP. Restricted stock units are granted upon achievement of specific performance goals and the fair market value of
such restricted stock units is calculated at the time of the grant and amortized over the vesting period of the award. The Company has recognized compensation expense related to the issuance of
restricted stock units of $0.1 million, $0.2 million, and $0.1 million for the years ended December 31, 2002, 2001 and 2000, respectively.

Employee Stock Purchase Plan

In August 2000, the Company adopted the 2000 SYNAVANT Incorporated Employee Stock Purchase Plan ("ESPP"). The ESPP allows eligible employees to purchase a
limited amount of Company stock at the end of a three-month period at a fixed price. Employees may contribute between 1% and 20% of their compensation, up to a total of $25,000 per year. The purchase
price is the lesser of 85% of fair market value on (a) the first trading day of the offering period, or (b) the last trading day of the offering period. Fair market value is defined as
the average of the high and low traded stock prices on the relevant day. During 2002, the Company distributed all authorized shares under the ESPP, and has terminated the plan. No shares have been
authorized for distribution in 2003. Under the ESPP, the Company sold 104,365 shares to employees in 2002.

SFAS
No. 123, "Accounting for Stock-Based Compensation", requires that companies with stock-based compensation plans either recognize compensation expense based on the fair value
of options granted or continue to apply the existing accounting rules and disclose pro forma net income and earnings per share assuming the fair value method had been applied. The Company has chosen
to continue applying Accounting Principles Board Opinion No. 25 ("APB No. 25") and related interpretations in accounting for its stock incentive plans. No compensation cost has been
recognized for the fixed stock option plans in 2002, 2001 and 2000, respectively. Had compensation cost for the SYNAVANT stock incentive plans been determined based on the fair value at the grant
dates for

49

---

awards under those plans, consistent with the method of SFAS No. 123, the Company's net loss and loss per share would have been increased to the pro forma amounts indicated below:

Years EndedDecember 31,
2002

December 31,
2001

December 31,
2000Net Loss:As reported

$
(11,095
)
$
(31,233
)
$
(138,648
)Deduct: Total stock-based employee compensation expense determined under fair value based method for all awards

$
(3,572
)
$
(8,277
)
$
(12,072
)Pro forma

$
(14,667
)
$
(39,510
)
$
(150,720
)Loss Per ShareBasic and Diluted:As reported

$
(0.73
)
$
(2.09
)
$
(9.32
)Pro forma

$
(0.97
)
$
(2.65
)
$
(10.13
)


The
impact of the change in vesting mentioned above accelerated the pro forma fair value charge for previously vested options reflected in the pro forma EPS disclosures required by SFAS
No. 123, thereby significantly increasing the 2000 pro forma SFAS No. 123 earnings charge when compared with the actual reported amount in prior periods. Under APB No. 25, there
is no charge to the Consolidated Statement of Operations for this change.

50

---



The
fair value of the IMS HEALTH stock options used to compute pro forma net income and earnings per share disclosures is the estimated present value at grant date using the
Black-Scholes option pricing model. The following weighted-average assumptions were used for options issued during 2002: dividend yield of 0.0%; expected volatility of 90%; a risk-free
interest rate of 2.29% and an expected term of 3 years. The weighted-average fair value (per stock option) of the SYNAVANT stock options granted in 2002 is $0.48. The following weighted-average
assumptions were used for options issued during 2001: dividend yield of 0.0%; expected volatility of 85%; a risk-free interest rate of 3.14% and an expected term of 3 years. The
weighted-average fair value (per stock option) of the SYNAVANT stock options granted in 2001 is $1.67. The following weighted-average assumptions were used for options issued from August 31 to
December 31, 2000: dividend yield of 0.0%; expected volatility of 65%; a risk-free interest rate of 5.8%; and an expected term of 3 years. The following weighted-average
assumptions were used for options issued from January 1 to August 31, 2000; dividend yield 0.3%; expected volatility of 40%; a risk-free interest rate of 5.9%; and an
expected term of 3 years. The weighted-average fair value (per stock option) of the SYNAVANT stock options granted in 2000 prior to the Spin is $20.56 and options granted from August 31
to December 31, 2000 is $5.52. The assumptions used for the periods prior to the Spin are based on circumstances and factors associated with IMS HEALTH, particularly expected volatility. They
may not be indicative of those which SYNAVANT may have as an independent company.

At
December 31, 2002, outstanding options for SYNAVANT common stock held by Company employees, totaled 7,705,593 of which 5,653,362 had vested and were exercisable. The option
exercise prices range from $0.41 to $15.14 per SYNAVANT share and are exercisable over periods ending no later than 2012. At December 31, 2001, outstanding options for SYNAVANT common stock
held by Company employees, totaled 8,409,486 of which 5,443,952 had vested and are exercisable over periods ending no later than 2011. At December 31, 2000, outstanding options for SYNAVANT
common stock held by Company employees, totaled 7,989,165, of which 3,301,824 had vested and were exercisable. The option exercise prices range from $4.44 to $15.14 per IMS HEALTH share and are
exercisable over periods ending no later than 2010. Unless otherwise noted, the disclosure above and described in the tables below are reflected as IMS HEALTH shares and have not been restated to
reflect the 1 for 20 distribution ratio.

51

---

Option
activity related to Company employees follows:

Shares

Wght Avg
Exercise PriceIMS HEALTH Options Outstanding, December 31, 1999

3,532,448

$
22.59Employees retained by IMS HEALTH

(922,283
)

Granted

987,700

$
20.56Exercised

(23,205
)
$
15.03Expired/Terminated

(871
)
$
24.23IMS HEALTH Options Outstanding, August 31, 2000(1)

3,573,789

$
22.31Conversion Adjustment

3,778,729


Granted

833,000

$
5.52Exercised




Expired/Terminated

(196,353
)
$
9.92SYNAVANT Options Outstanding, December 31, 2000(1)

7,989,165

$
10.26Granted

1,232,500

$
3.10Exercised




Expired/Terminated

(812,179
)
$
10.29SYNAVANT Options Outstanding, December 31, 2001

8,409,486

$
9.19Granted

573,001

$
0.73Exercised




Expired/Terminated

(1,276,894
)
$
9.28SYNAVANT Options Outstanding, December 31, 2002

7,705,593

$
8.57


---

|                  |  | December 31, 2002 |  |           |  | Weighted Average
Option Exercise Prices
|----------------- |  | ----------------- |  | --------- |  | ---------------------------------------
|
|
|$  0.41 - $  3.00 |  | 1,580,667         |  | 337,222   |  | 9.2                                    
|$  3.01 - $  7.00 |  | 840,739           |  | 544,406   |  | 7.4                                    
|$  7.01 - $10.00  |  | 1,670,731         |  | 1,605,211 |  | 4.4                                    
|$10.01 - $13.00   |  | 1,965,896         |  | 1,518,963 |  | 6.8                                    
|$13.01 - $15.14   |  | 1,647,560         |  | 1,647,560 |  | 6.0                                    
|                  |  |                   |  |           |  |                                        
|Total             |  | 7,705,593         |  | 5,653,362 |  |                                        
|                  |  |                   |  |           |  |                                        

52

---

NOTE 6. INCOME TAXES

Income (Loss) before provision (benefit) for income taxes consisted of:

2002

2001

2000U.S.

$
(685
)
$
(21,360
)
$
(149,137
)Non-U.S


(10,272
)

(9,351
)

4,079$
(10,957
)
$
(30,711
)
$
(145,058
)


Income
tax provision (benefit) consisted of:

2002

2001

2000U.S. Federal and State:Current

$
123

$


$
(3,596
)Deferred








(6,834
)$
123

$


$
(10,430
)Non-U.S.:Current

$
752

$
529

$
4,020Deferred


(1,080
)

(7
)

$
(328
)
$
522

$
4,020Total

$
(205
)
$
522

$
(6,410
)


The
following table summarizes the significant differences between applying the U.S. Federal statutory income tax rate to the Company's income (loss) before provision (benefit) for
income taxes and the Company's reported provision for income taxes.

2002

2001

2000Tax provision applying the federal statutory rate

$
(3,835
)
$
(10,749
)
$
(50,770
)State and local income taxes, net of federal tax benefit


80


(882
)

(5,331
)Impact of non-U.S. tax rates and credits


1,925


1,310


1,538Non-deductible goodwill amortization





4,436


43,881Other, net


798


1,061


223Valuation allowance


827


5,346


4,049Provision (benefit) for income taxes

$
(205
)
$
522

$
(6,410
)


53

---

The
Company's deferred tax assets (liabilities) are comprised of the following:

2002

2001Deferred Tax Assets:U.S. operating losses

$
2,911

$
3,168Foreign operating losses


11,883


9,133Accrued liabilities


1,515


2,462Depreciation


763


508Bad debt reserve


502


473Other


162


10617,736


15,850Valuation allowance


(14,369
)

(13,542
)3,367


2,308Deferred Tax Liabilities:Computer software


(2,708
)

(2,308
)Other





(421
)(2,708
)

(2,729
)Net deferred tax asset (liability)

$
659

$
(421
)


At
December 31, 2002, the Company had net operating losses for Federal Income tax purposes of $7.6 million, which begin to expire in 2020. In addition, the Company has
foreign net operating loss carryforwards of $33.6 million. The Company has established a valuation allowance attributable to deferred tax assets, primarily net operating losses where, based on
available evidence, it is more likely than not that such assets will not be realized.

Undistributed
earnings of non-U.S. subsidiaries aggregated approximately $11.0 million at December 31, 2002. Deferred tax liabilities have not been recognized
for these undistributed earnings because the Company considers these earnings to be indefinitely reinvested. If such earnings are repatriated in the future, or are no longer deemed to be indefinitely
reinvested, applicable taxes will be provided for such amounts. It is not currently practicable to determine the amount of such taxes.

NOTE 7. COMMITMENTS

Certain of the Company's operations are conducted from leased facilities under operating leases. Rental expense under real estate operating leases for the years
ended December 31, 2002, 2001 and 2000 was $9.5 million, $8.5 million and $6.9 million, respectively. The minimum annual rental expense for real estate operating leases
that have initial or remaining non-cancelable lease terms in excess of one year, at December 31, 2002 was: 2003$7.5 million;
2004$6.9 million; 2005$6.5 million; 2006$6.1 million; 2007$4.9 million and an aggregate of $20.7 million
thereafter.

The
Company also leases or participates in leases of certain computer and other equipment under operating leases. These leases are frequently renegotiated or otherwise changed as
advancements in computer technology produce opportunities to lower costs and improve performance. Rental expense under computer and other equipment leases was $2.2 million, $2.3 million
and $1.6 million for the years ended December 31, 2002, 2001 and 2000, respectively. At December 31, 2002, the minimum

54

---

annual rental expense for computer and other equipment under operating leases that have remaining non-cancelable lease terms in excess of one year was:
2003$1.7 million; 2004$1.0 million; 2005$0.5 million; 2006$0.2 million; 2007$50,400; and $3,000 thereafter.

The
Company also leases or participates in leases of certain computer and other equipment under capital leases. Capital expenditures under computer and other equipment leases was
$0.8 million for December 31, 2002. The related depreciation associated with these capital leases was $0.2 million for the year ended December 31, 2002. At
December 31, 2002, the minimum annual payments for computer and other equipment under capital leases that have remaining non-cancelable lease terms in excess of one year was:
2003$0.6 million; 2004$0.5 million; 2005$0.2 million; 2006$0; 2007$0.

On
December 10, 1999, the Company sold its 49% interest in Permail Pty Limited ("Permail") for its approximate net book value. Prior to this transaction, the Company owned a 100%
interest in Permail. Subsequent to the transaction, the Company continues to maintain a majority voting interest and control in Permail. Under the terms of the shareholders' deed entered into as part
of the sale, the Company and the minority interest holder are committed to seek a buyer of Permail under certain circumstances within five years. This commitment does not prohibit the Company from
retaining its ownership stake in Permail and buying the shares held by the minority shareholder. As of December 31, 2002, Permail's net assets totaled $0.3 million and revenues for the
year totaled $7.2 million.

In
December of 2002, the Company modified certain Change-In-Control agreements for key members of management. The modifications were made to eliminate the need to
fund Rabbi Trusts upon the signing of a definitive agreement to sell all or substantially all the assets of the Company, which would be a Change-in-Control event. Instead, the
responsibility for funding of the Rabbi Trusts related to these agreements has been deferred until a Change-In-Control is consummated. This concession by management will enable
the Company to fund these Rabbi Trusts from the proceeds of any Change-In-Control rather than working capital being used in the business. In exchange for these concessions,
payments were made to key members of management that aggregated to $0.6 million.

NOTE 8. RELATIONSHIPS WITH IMS HEALTH

As part of the Distribution, SYNAVANT and IMS HEALTH entered into a Corporate Services agreement whereby IMS HEALTH provided certain tax, treasury and transaction
processing services to the Company in exchange for a fee. Such services are reflected in the financial results of the Company in the period following the Distribution. At the end of 2002, the Company
cancelled these services provided by IMS HEALTH.

The
Company contracts for information technology consulting services from Cognizant Technology Solutions ("CTS"), a subsidiary of IMS HEALTH. Expense recognized for services rendered by
CTS was $0.5 million, $1.8 million and $2.8 million for the years ended December 31, 2002, 2001 and 2000, respectively.

55

---

The
activity in the net transfers to IMS HEALTH account for all Respective Periods presented in Divisional Equity in the Consolidated Statements of Changes in Stockholders' Equity is
summarized as follows:

Period Ended
August 31, 2000IMS HEALTH Services and Other Charges

$
5,585Loans and AdvancesNet


U.S. Income Taxes


(3,596
)Cash TransfersNet


17,956Net Transfers (to) / from IMS HEALTH

$
19,945


The
Company and IMS HEALTH share the use of certain information databases. The databases Xponent (owned by IMS HEALTH) and PharbaseSM (owned by the Company) contain
information related to prescription drug trends and physicians, respectively. The companies sell information from these databases to their customers. Prior to the Distribution, the Company and IMS
HEALTH had not charged one another for the use of these databases. The Company and IMS HEALTH entered into an agreement as part of the Distribution whereby each of the companies charge one another an
annual negotiated fee for the use of the databases (See Note 14).

NOTE 9. GOODWILL AND COMPUTER SOFTWARE:

Computer
Software

GoodwillDecember 31, 1999

$
30,429

$
167,363Additions at Cost


6,496


Amortization


(8,583
)

(12,270
)Accelerated amortization and goodwill impairment (See Note 2)


(14,553
)

(100,900
)Other deductions and reclassifications


(759
)

(1,302
)December 31, 2000

$
13,030

$
52,891Additions at Cost


685


Amortization


(6,305
)

(11,735
)December 31, 2001

$
7,410

$
41,156Additions at Cost


806


Amortization


(5,534
)

December 31, 2002

$
2,682

$
41,156


Accumulated
amortization of computer software was $63.2 million, $57.7 million and $51.4 million at December 31, 2002, 2001 and 2000, respectively. The
amortization has been recorded in the Consolidated Statement of Operations within the cost of Software Fees (2002$2.4 million; 2001$2.1 million; and
2000$7.4 million) and Depreciation and Amortization (2002$3.1 million; 2001$4.2 million; and 2000$15.8 million).

56

---

Accumulated
amortization of goodwill was $160.7 million at December 31, 2002 and 2001 and $149.0 million at December 31, 2000. The goodwill impairment charge
of $100.9 million in 2000 is included within Depreciation and Amortization in the Consolidated Statement of Operations. In accordance with SFAS 142 (See Note 1), the Company no
longer amortizes goodwill but will continue to assess the recoverability of goodwill at each balance sheet date and record an impairment loss if applicable.

The
impact of SFAS No. 142 on reported results follows:

Year EndedDecember 31,
2002

December 31,
2001

December 31,
2000Reported net loss

$
(11,095
)
$
(31,233
)
$
(138,648
)Add back: Goodwill amortization*





11,735


12,225Adjusted net loss

$
(11,095
)
$
(19,498
)
$
(126,423
)Loss per sharebasic and dilutedReported net loss

$
(0.73
)
$
(2.09
)
$
(9.32
)Goodwill amortization





0.79


0.82Adjusted net loss

$
(0.73
)
$
(1.30
)
$
(8.50
)


---

NOTE 10. CONTINGENCIES

SYNAVANT has from time to time been involved in legal proceedings and litigation arising in the ordinary course of business. In the opinion of management, the
outcome of all current proceedings, claims and litigation will not materially affect SYNAVANT's consolidated financial position.

In
addition, as discussed below, SYNAVANT is subject to certain other contingencies of which it is jointly and severally liable with IMS HEALTH. However, IMS HEALTH and SYNAVANT have
agreed that SYNAVANT's share of such liabilities will not exceed $9.0 million, and IMS HEALTH has agreed to indemnify SYNAVANT for any liability it incurs in connection with such contingent
liabilities in excess of such amount. In the event that IMS HEALTH does not fulfill such indemnification obligations, SYNAVANT could be liable for an amount in excess of $9.0 million in
connection with such contingent liabilities. While it is highly unlikely, in the event that SYNAVANT were obligated to fund a substantial portion of such liabilities, it would have a material adverse
effect on SYNAVANT's financial condition and results of operations. In addition, SYNAVANT and IMS HEALTH have agreed that SYNAVANT will not be required to make any payment in connection with this
commitment until at least January 1, 2005. While these matters are ongoing, as of December 31, 2002, IMS HEALTH has made payments in excess of $200 million in anticipation of
final resolution of certain of these matters in order to avoid incurring additional penalties and interest.

Dun & Bradstreet Spin-Off

Under the terms of the distribution agreements relating to the 1996 spin-off of IMS HEALTH's predecessor, Cognizant Corporation ("Cognizant"), from
The Dun & Bradstreet Corporation ("D&B")

57

---

and relating to the 1998 spin of IMS HEALTH from Cognizant, as a condition to the distribution, IMS HEALTH and any company that it spins off, including SYNAVANT, are required to undertake to be
jointly and severally liable to D&B, A.C. Nielsen Company and Cognizant for IMS HEALTH's obligations under the 1996 Distribution Agreement and the 1998 Distribution Agreement. Such obligations include
potential tax liabilities relating to the aforementioned spin-offs and relating to certain global tax planning initiatives entered into by Cognizant, D&B and IMS HEALTH, and potential
liabilities relating to the IRI Action. Certain of such liabilities are discussed below:

Information Resources Litigation

On July 29, 1996, Information Resources, Inc. ("IRI") filed a complaint in the United States District Court for the Southern District of New York,
naming as defendants D&B, A.C. Nielsen and I.M.S. International Inc. (a predecessor of IMS HEALTH) (the "IRI Action"). The complaint alleges various violations of the United States antitrust
laws, including alleged violations of Sections 1 and 2 of the Sherman Act. The complaint also alleges a claim of tortious interference with a contract and a claim of tortious interference with a
prospective business relationship. These latter claims relate to the acquisition by defendants of Survey Research Group Limited ("SRG"). IRI alleges that SRG violated an alleged agreement with IRI
when it agreed to be acquired by defendants and that the defendants induced SRG to breach that agreement. IRI's complaint alleges damages in excess of $350.0 million, which amount IRI has asked
to be trebled under the antitrust laws. IRI also seeks punitive damages in an unspecified amount. On October 15, 1996, defendants moved for an order dismissing all claims in the complaint. On
May 6, 1997, the United States District Court for the Southern District of New York issued a decision dismissing IRI's claim of attempted monopolization in the United States, with leave to
replead within sixty days. The Court denied defendants' motion with respect to the remaining claims in the complaint. On June 3, 1997, defendants filed an answer denying the material
allegations in IRI's
complaint, and A.C. Nielsen Company filed a counterclaim alleging that IRI has made false and misleading statements about its services and commercial activities. On July 7, 1997, IRI filed an
amended and restated complaint repleading its alleged claim of attempted monopolization in the United States and realleging its other claims. On August 18, 1997, defendants moved for an order
dismissing the amended claims. On December 1, 1997, the court denied the motion and, on December 16, 1997, defendants filed a supplemental answer denying the remaining material
allegations of the amended complaint. On December 22, 1999, defendants filed a motion for partial summary judgment seeking to dismiss IRI's non-U.S. antitrust claims. On
July 12, 2000, the court granted the motion dismissing claims of injury suffered from activities in foreign markets where IRI operated through subsidiaries or companies owned by joint ventures
or "relationships" with local companies. This ruling is currently under appeal. Discovery is continuing in this matter.

In
light of the potentially significant liabilities which could arise from the IRI Action and in order to facilitate the distribution by D&B of shares of Cognizant and A.C. Nielsen
Company in 1996 (the "1996 Spin-Off"), D&B, AC Nielsen (the parent company of A.C. Nielsen Company) and Cognizant entered into an Indemnity and Joint Defense Agreement pursuant to which
they agreed (i) to certain arrangements allocating liabilities that may arise out of or in connection with the IRI Action, and (ii) to conduct a joint defense of such action. In
particular, the Indemnity and Joint Defense Agreement provides that AC Nielsen will assume exclusive liability for liabilities up to a maximum amount to be calculated at the time such liabilities, if
any, become payable (the "ACN Maximum Amount") and that Cognizant and D&B will share liability equally for any amounts in excess of the

58

---

ACN Maximum Amount. The ACN Maximum Amount will be determined by an investment banking firm as the maximum amount which AC Nielsen will be able to pay after giving effect to (i) any plan
submitted by such investment bank which is designed to maximize the claims paying ability of AC Nielsen without impairing the investment banking firm's ability to deliver a viability opinion (but
which will not require any action requiring shareholder approval), and (ii) payment of related fees and expenses. For these purposes, financial viability means the ability of AC Nielsen, after
giving effect to such plan, the payment of related fees and expenses and the payment of the ACN Maximum Amount, to pay its debts as they become due and to finance the current and anticipated operating
and capital requirements of its business, as reconstituted by such plan, for two years from the date any such plan is expected to be implemented.

In
1998, IMS HEALTH was spun-off from Cognizant (the "1998 Spin-Off") which then changed its name to Nielsen Media Research, Inc. ("NMR"). IMS HEALTH and
NMR are jointly and severally liable to D&B and AC Nielsen for Cognizant's obligations under the terms of the Distribution Agreement dated October 28, 1996 among D&B, Cognizant and AC Nielsen
(the "1996 Distribution Agreement"). In connection with the 1998 Spin-Off, IMS HEALTH and NMR agreed that, as between themselves, IMS HEALTH will assume 75%, and NMR will assume 25%, of
any payments to be made in respect of the IRI Action under the Indemnity and Joint Defense Agreement or otherwise, including any legal fees and expenses related thereto incurred in 1999 or thereafter.
IMS HEALTH has agreed to be fully responsible for any legal fees and expenses incurred during 1998. NMR's aggregate liability to IMS HEALTH for payments in respect of the IRI Action and certain other
contingent liabilities shall not exceed $125.0 million. Management of IMS HEALTH and SYNAVANT are unable to predict at this time the final outcome of this matter.

Other Contingencies

IMS HEALTH, Cognizant and D&B have entered, and IMS HEALTH continues to enter, into global tax planning initiatives in the normal course of their business. These
activities are subject to review by tax authorities. As a result of the review process, uncertainties exist and it is possible that some of these matters could be resolved adversely to IMS HEALTH,
Cognizant, D&B or SYNAVANT.

IMS
HEALTH has been informed by D&B that the IRS is currently reviewing D&B's utilization of certain capital losses during 1989 and 1990. D&B has advised IMS HEALTH that during the
second quarter of 2000 it filed an amended tax return for these periods which reflects $561.6 million of tax and interest due. Under the terms of the 1996 Distribution Agreement, IMS HEALTH is
liable to pay half of such taxes and interest owed to the IRS to the extent that D&B total liabilities exceed $137.0 million. D&B paid approximately $349.3 million of this amount in
early May 2000, and IMS HEALTH paid approximately $212.3 million in May 2000 (the "May 2000 Payment"). A portion of IMS HEALTH's liability will in turn be shared with NMR
under the Distribution Agreement between those companies dated June 30, 1998 (the "1998 Distribution Agreement"). The payments are being made to the IRS to stop further interest from accruing.
D&B has advised IMS HEALTH that, notwithstanding the filing and payment, it intends to contest the assessment of additional tax. IMS HEALTH estimates that its share of the liability, were the IRS to
prevail, would be approximately $140.0 million net of income tax benefit on interest (approximately $31.3 million) and NMR's contribution obligations (approximately
$41.0 million). Although the Company is jointly and severally liable for this obligation, it is not currently estimable what portion of this obligation, if any, will be borne by the Company.

59

---

NOTE 11. RESTRUCTURING

On August 16, 2001, the Company announced that, in an attempt to optimize customer responsiveness and organizational effectiveness, it would simplify its
senior leadership structure as well as eliminate certain other positions in its international and domestic operations. The Company completed the first two steps in the restructuring process, resulting
in the elimination of 100 positions which is reflected in the charge of $7.5 million for 2001 (the "2001 Restructuring"). These reductions included six senior management positions with the
remainder being operating, technical and administrative staff. The charge for the 2001 Restructuring is composed entirely of employee severance and separation related costs, such as extended benefits
and outplacement fees. Of the $7.5 million charge, $0.5 million remains to be paid in 2003.

During
2002, the Company took additional restructuring charges related to both severance and separation related costs for the elimination of approximately 45 positions and real estate
actions, as the Company has terminated certain real estate leases and subleased other office space made available by the restructuring actions (the "2002 Restructuring"). These personnel reductions
included three senior management positions with the remainder being operating, technical and administrative staff. The 2002
Restructuring resulted in a charge of $2.2 million, of which $0.6 million was paid in 2002. All severance and related personnel costs of $0.7 million are expected to be paid in
2003, with the real estate payments of $0.9 million continuing over the life of the related lease agreements.

NOTE 12. SUPPLEMENTAL FINANCIAL DATA

Accounts and Other ReceivablesNet:

2002

2001Trade

$
31,520

$
37,065Unbilled receivables


6,528


4,378Other


334


239Less: Allowance for doubtful accounts


(1,579
)

(1,899
)$
36,803

$
39,783


Other Current Assets:

2002

2001Inventory

$
740

$
1,957Prepaid expenses


3,831


3,757Deferred taxes


933


399$
5,504

$
6,113


60

---

Property, Plant and EquipmentNet:

2002

2001Property

$
1,166

$
1,033Plant and equipment


46,095


45,641Less: Accumulated depreciation


(38,552
)

(38,609
)Leasehold improvements, less: accumulated amortization of $5.4 million and $4.5 million, respectively


4,120


3,145$
12,829

$
11,210


Accrued and Other Current Liabilities:

2002

2001Salaries, wages, bonuses and other compensation

$
8,888

$
11,325Other


9,440


6,780$
18,328

$
18,105


NOTE 13. OPERATIONS BY GEOGRAPHIC SEGMENT

The Company sells its products and services to a variety of customers, and no individual customer accounted for more than 10% of the Company's revenues during
2000, 2001, or 2002. The Company's primary form of internal reporting is aligned with the offering of its products and services. Therefore, the Company believes that it operates in one segment. The
Company does, however, derive a substantial portion of its revenue from its foreign operations. The following table presents revenue by geographic region based on country of invoice origin and
identifiable and long-lived assets by geographic region based on the location of the assets.

61

---

Dollar amounts in thousands

|                                            |  | Americas |          | Europe |   | Asia
Pacific |   | Total |       
|------------------------------------------- |  | -------- | -------- | ------ | - | ------------ | - | ----- | ------
|Year-Ended December 31, 2002                |  |          |          |        |   |              |   |       |       
|Operating revenues                          |  | $        | 98,068   |        | $ | 54,087       |   | $     | 14,210
|Segment operating income (loss)             |  |          | (10,832  | )      |   | 404          |   |       | (414  
|Non-operating income (loss)                 |  |          | (1,425   | )      |   | 847          |   |       | 120   
|Income (loss) before income taxes           |  |          | (12,257  | )      |   | 1,251        |   |       | (294  
|Provision for income taxes                  |  |          |          |        |   |              |   |       |       
|Net loss                                    |  |          |          |        |   |              |   |       |       
|Segment total depreciation and amortization |  |          | 8,194    |        |   | 1,380        |   |       | 450   
|Segment capital expenditures                |  |          | 5,180    |        |   | 991          |   |       | 290   
|Identifiable assets at December 31, 2002    |  |          | 73,978   |        |   | 29,650       |   |       | 5,109 
|Year-Ended December 31, 2001                |  |          |          |        |   |              |   |       |       
|Operating revenues                          |  | $        | 107,254  |        | $ | 57,253       |   | $     | 16,024
|Segment operating income (loss)             |  |          | (31,412  | )      |   | 1,465        |   |       | (159  
|Non-operating income (loss)                 |  |          | (327     | )      |   | (159         | ) |       | (119  
|Income (loss) before income taxes           |  |          | (31,739  | )      |   | 1,306        |   |       | (278  
|Provision for income taxes                  |  |          |          |        |   |              |   |       |       
|Net loss                                    |  |          |          |        |   |              |   |       |       
|Segment total depreciation and amortization |  |          | 20,944   |        |   | 2,027        |   |       | 558   
|Segment capital expenditures                |  |          | 1,864    |        |   | 1,497        |   |       | 445   
|Identifiable assets at December 31, 2001    |  |          | 84,260   |        |   | 27,666       |   |       | 6,332 
|Year-Ended December 31, 2000                |  |          |          |        |   |              |   |       |       
|Operating revenues                          |  | $        | 105,873  |        | $ | 57,171       |   | $     | 18,395
|Segment operating income (loss)             |  |          | (139,559 | )      |   | (4,299       | ) |       | 105   
|Non-operating income (loss)                 |  |          | (159     | )      |   | (1,155       | ) |       | 9     
|Income (loss) before income taxes           |  |          | (139,718 | )      |   | (5,454       | ) |       | 114   
|Benefit for income taxes                    |  |          |          |        |   |              |   |       |       
|Net loss                                    |  |          |          |        |   |              |   |       |       
|Segment total depreciation and amortization |  |          | (134,861 | )      |   | (6,819       | ) |       | (710  
|Segment capital expenditures                |  |          | 4,559    |        |   | 1,746        |   |       | 364   
|Identifiable assets at December 31, 2000    |  |          | 109,349  |        |   | 39,506       |   |       | 7,644 

62

---



Information
about the Company's operations and long-lived assets by geography are as follows:

|                             |  | US |         | UK |   | Australia |  | Rest of World(2) |        | Total
|---------------------------- |  | -- | ------- | -- | - | --------- |  | ---------------- | ------ | -----
|Year Ended December 31, 2002 |  |    |         |    |   |           |  |                  |        |      
|Operating revenue            |  | $  | 92,352  |    | $ | 17,840    |  | $                | 13,172 |      
|Long-lived assets(1)         |  |    | 50,576  |    |   | 3,368     |  |                  | 631    |      
|Year Ended December 31, 2001 |  |    |         |    |   |           |  |                  |        |      
|Operating revenue            |  | $  | 101,666 |    | $ | 21,327    |  | $                | 13,342 |      
|Long-lived assets(1)         |  |    | 54,278  |    |   | 3,266     |  |                  | 727    |      
|Year Ended December 31, 2000 |  |    |         |    |   |           |  |                  |        |      
|Operating revenue            |  |    | 99,363  |    |   | 25,055    |  |                  | 16,655 |      
|Long-lived assets(1)         |  |    | 74,009  |    |   | 3,990     |  |                  | 985    |      

---

NOTE 14. THE DISTRIBUTION

In accordance with the Distribution Agreement, IMS HEALTH conveyed title to certain assets and transferred certain liabilities. The net assets recorded by
SYNAVANT on the Spin date to reflect this capital contribution totaled approximately $15.3 million. The net assets received included $10.7 million of cash, which was subject to
adjustment in accordance with the Distribution Agreement. The Company also assumed a liability of up to $9.0 million in connection with the Distribution Agreement whereby SYNAVANT will bear 50%
of IMS HEALTH's share of certain of the liabilities as discussed in Note 10.

In
the opinion of McDermott, Will & Emery, special tax counsel to IMS HEALTH, the Distribution should qualify under Section 355 of the Internal Revenue Code, and be
tax-free to IMS HEALTH and to IMS HEALTH stockholders for U.S. federal income tax purposes, except for any tax payable because of any cash IMS HEALTH stockholders may receive in lieu of a
fractional share of SYNAVANT Common Stock.

The
opinion of special tax counsel is based on certain factual representations made by IMS HEALTH and SYNAVANT. If such factual representations were incorrect in a material respect, such
opinion could become moot. SYNAVANT is not aware of any facts or circumstances that would cause such representations to be incorrect in a material respect. IMS HEALTH and SYNAVANT will agree in the
Distribution Agreement to certain restrictions on future actions to provide further assurances that Section 355 of the Internal Revenue Code will apply to the Distribution.

If
the Distribution were not to qualify under Section 355 of the Internal Revenue Code, then, in general, a corporate tax (which would be substantial) would be payable by the
consolidated group, of which IMS HEALTH is the common parent and SYNAVANT is a member. In addition, under the consolidated return rules, each member of the consolidated group would be severally liable
for such tax liability. If the Distribution occurred and it were not to qualify under Section 355 of the Internal

63

---

Revenue Code, SYNAVANT estimates that the aggregate tax liability in this regard would be approximately $100.0 million. In the event that SYNAVANT were obligated to fund a substantial portion
of such liabilities, it would have a material adverse effect on SYNAVANT's financial condition.

Moreover,
if the Distribution were not to qualify under Section 355 of the Internal Revenue Code, each IMS HEALTH stockholder receiving shares of SYNAVANT Common Stock in the
Distribution would be treated as if such stockholder had received a taxable distribution in an amount equal to the fair market value of the SYNAVANT Common Stock received.

NOTE 15. SUBSEQUENT EVENTS (unaudited)

On March 16, 2003, the Company announced a definitive agreement to sell its Global Interactive Marketing Business to Cegedim for $43.5 million in
cash. Further, the definitive agreement and other transaction related documents were filed through a Form 8-K on March 17, 2003. The transaction is subject to approval by
SYNAVANT shareholders, regulatory approvals and other customary closing conditions, and would be considered a change-in-control event by the Company. The Company expects the
transaction to close in the second or third quarter of 2003. However, the Company can not make any assurances that the transaction will be consummated.

On
March 31, 2003, the Company signed a $15.0 million Revolving Credit and Security Agreement with CapitalSource Finance LLC (the "CapitalSource Facility"). The new
agreement replaces the Foothill Facility (See Item 7 Liquidity and Capital Resources). A cancellation fee of $0.8 million was triggered by the termination of the Foothill Facility. The
CapitalSource Facility is expected to increase the Company's available capital compared with the Foothill Facility.

On
March 21, 2003, the Company reached an agreement to sell its 51% interest in Permail Pty. Ltd. to its minority partner for approximately $1.8 Million. The transaction is
expected to close in the next 30-60 days.

ITEM 9.    CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

None.

PART III

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

The information set forth under the caption "Election of Directors" in the Proxy Statement used in connection with our 2003 Annual Stockholders' Meeting, is
incorporated herein by reference.

ITEM 11. EXECUTIVE COMPENSATION

The information set forth under the caption "Executive Compensation" in the Proxy Statement used in connection with our 2003 Annual Stockholders' Meeting, is
incorporated herein by reference.

64

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ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

The information set forth under the caption "Security Ownership of Principal Stockholders and Management" in the Proxy Statement used in connection with our 2003
Annual Stockholders' Meeting is incorporated herein by reference.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

The information set forth under the caption "Certain Transactions" in the Proxy Statement used in connection with our 2003 Annual Stockholders' Meeting is
incorporated herein by reference.

ITEM 14. CONTROLS AND PROCEDURES

Based on the evaluation of the Company's disclosure controls and procedures as of a date within 90 days of the filing date of this Annual Report on
Form 10-K, each of Wayne P. Yetter, the Chief Executive Officer of the Company, and Clifford A. Farren, Jr., the Chief Financial Officer of the Company, have concluded that the
Company's disclosure controls and procedures are effective in ensuring that information required to be disclosed by the Company in the reports that it files or submits under the Securities Exchange
Act of 1934, as amended, is recorded, processed, summarized and reported, within the time period specified by the Securities and Exchange Commission's rules and forms.

There
were no significant changes in the Company's internal controls or in other factors that could significantly affect these controls subsequent to the date of their evaluation,
including any corrective actions with regard to significant deficiencies and material weaknesses.

PART IV

ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K

|Exhibit
Number |  | Exhibit                                                                                                                                                                                                                            
|-------------- |  | -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|3.1            |  | Amended and Restated Certificate of Incorporation of SYNAVANT Inc. (Incorporated by reference from Exhibit 3.1 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                                
|3.2            |  | Amended and Restated By-Laws of SYNAVANT (Incorporated by reference from Exhibit 3.2 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                                                          
|4.1            |  | Specimen Common Stock Certificate (Incorporated by reference from Exhibit 4.1 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                                                                 
|4.2            |  | Rights Agreement, dated as of August 29, 2000, between SYNAVANT Inc. and EquiServe Trust Company, as Rights Agent (Incorporated by reference from Exhibit 4.2 to the Company's Form 10 Registration Statement (File No. 0-30822)
).
|10.1           |  | Distribution Agreement between IMS HEALTH Incorporated and SYNAVANT Inc. (Incorporated by reference from Exhibit 10.1 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                         
|10.2           |  | Form of Xponent Data License Agreement between IMS HEALTH Incorporated and SYNAVANT (Incorporated by reference from Exhibit 10.2 to the Company's Form 10 Registration Statement (File No. 0-30822)).                              
|               |  |                                                                                                                                                                                                                                    

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|10.3   |  | Form of Cross License Agreement between IMS HEALTH Incorporated and SYNAVANT Inc. (Incorporated by reference from Exhibit 10.3 to the Company's Form 10 Registration Statement (File No. 0-30822).                               
|------ |  | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|10.4   |  | Form of Employee Benefits Agreement between IMS HEALTH Incorporated and SYNAVANT Inc. (Incorporated by reference from Exhibit 10.5 to the Company's Form 10 Registration Statement (File No. 0-30822)).                          
|10.5   |  | SYNAVANT Inc. 2000 Stock Incentive Plan (Incorporated by reference from Exhibit 10.11 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                                                       
|10.6   |  | SYNAVANT Inc. 2000 Replacement Plan for IMS HEALTH Incorporated Equity-Based Awards (Incorporated by reference from Exhibit 10.12 to the Company's Form 10 Registration Statement (File No. 0-30822)).                           
|10.7   |  | SYNAVANT Inc. 2000 Annual Incentive Plan (Incorporated by reference from Exhibit 10.13 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                                                      
|10.8   |  | SYNAVANT Inc. 2000 Non-Employee Directors' Deferred Compensation Program (Incorporated by reference from Exhibit 10.14 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                      
|10.9   |  | SYNAVANT Inc. 2000 Savings Equalization Plan (Incorporated by reference from Exhibit 10.15 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                                                  
|10.10  |  | SYNAVANT Inc. Amended and Restated Employee Protection Plan                                                                                                                                                                      
|10.11  |  | Amended and Restated Change-in-Control Agreement dated as of December 20, 2002 by and between SYNAVANT Inc. and Wayne P. Yetter.                                                                                                 
|10.12  |  | Amended and Restated Change-in-Control Agreement dated as of December 20, 2002 by and between SYNAVANT Inc. and Clifford A. Farren, Jr.                                                                                          
|10.13  |  | Amended and Restated Change-in-Control Agreement dated as of December 20, 2002 by and between SYNAVANT Inc. and Vincent J. Napoleon.                                                                                             
|10.14  |  | Employment Agreement dated as of February 5, 2003 by and between SYNAVANT Inc. and Timothy Waller.                                                                                                                               
|10.15  |  | Employment Agreement dated as of February 5, 2003 by and between SYNAVANT Inc. and Kenneth Tyson.                                                                                                                                
|10.16  |  | Form of Stock Option Agreement for Certain Executives of SYNAVANT Inc. (Incorporated by reference from Exhibit 10.19 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                        
|10.17* |  | Siebel Alliance Program Master Agreement, dated December 31, 2001, between Siebel Systems, Inc. and SYNAVANT Inc. (Incorporated by reference from Exhibit 10.20 to the Company's Form 10-K for the year ended December 31,
2001).
|10.18  |  | Form of Information Services Agreement between IMS HEALTH Incorporated and SYNAVANT Inc. (Incorporated by reference from Exhibit 10.26 to the Company's Form 10 Registration Statement (File No. 0-30822)).                      
|10.19  |  | Credit Facility, dated April 27, 2001, between SYNAVANT Inc. and Foothill Capital Corporation (Incorporated by reference from Exhibit 10.1 to the Company's Form 8-K filed May 8, 2001 (File No. 0-30822)).                      
|       |  |                                                                                                                                                                                                                                  

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|10.20 |  | Software License and Services Agreement between Siebel Systems, Inc. and IMS Health Strategic Technologies, Inc. dated July 14, 2000 (Incorporated by reference from Exhibit 10.22 to the Company's Form 10 Registration Statement (File
No. 0-30822)).
|----- |  | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|21.1  |  | List of Subsidiaries.                                                                                                                                                                                                                                  
|23.1  |  | Consent of PricewaterhouseCoopers LLP.                                                                                                                                                                                                                 
|99.1  |  | Certification pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.                                                                                                                                
|99.2  |  | Certification pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.                                                                                                                                

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Reports on Form 8-K filed in the fourth quarter of 2002.

On November 8, 2002, the Company filed a current report on Form 8-K to announce notification from Nasdaq indicating that the Company was
not in compliance with certain Nasdaq National Market listing requirements.

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SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Company has duly caused this report to be signed on its
behalf by the undersigned, thereunto duly authorized.

|                     |  | SYNAVANT Inc.
|-------------------- |  | -------------
|                     |  | By:          
|Date: March 31, 2003 |  |              

|Signature                                         |  | Title                                                                                    |  | Date          
|------------------------------------------------- |  | ---------------------------------------------------------------------------------------- |  | --------------
|/s/WAYNE P. YETTERWayne P. Yetter                 |  | Chairman and Chief Executive Officer (Principal Executive Officer)                       |  | March 31, 2003
|/s/CLIFFORD A. FARREN, JR.Clifford A. Farren, Jr. |  | Chief Financial Officer and Senior Vice President, Finance (Principal Financial Officer) |  | March 31, 2003
|/s/PETER H. FUCHSPeter H. Fuchs                   |  | Director                                                                                 |  | March 31, 2003
|/s/ROBERT J. KAMERSCHENRobert J. Kamerschen       |  | Director                                                                                 |  | March 31, 2003
|/s/EUGENE H. LOCKHARTEugene H. Lockhart           |  | Director                                                                                 |  | March 31, 2003
|/s/MARY A. MADDENMary A. Madden                   |  | Director                                                                                 |  | March 31, 2003
|/s/BARRY L. WILLIAMSBarry L. Williams             |  | Director                                                                                 |  | March 31, 2003

68

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SYNAVANT INC.

CERTIFICATION

I, Wayne P. Yetter, Chairman and Chief Executive Officer of SYNAVANT Inc. certify that:





|Date: March 31, 2003 |  | By: | /s/WAYNE P. YETTERWayne P. Yetter
Chairman and Chief Executive Officer
|-------------------- |  | --- | ----------------------------------------------------------------------

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I,
Clifford A. Farren, Jr., Chief Financial Officer and Senior Vice President, Finance of SYNAVANT Inc. certify that:





|Date: March 31, 2003 |  | By: | /s/CLIFFORD A. FARREN, JR.Clifford A. Farren, Jr.
Chief Financial Officer and Senior Vice President, Finance
|-------------------- |  | --- | ------------------------------------------------------------------------------------------------------------

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EXHIBIT INDEX

|Exhibit
Number |  | Exhibit                                                                                                                                                                                                                            
|-------------- |  | -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|3.3            |  | Amended and Restated Certificate of Incorporation of SYNAVANT Inc. (Incorporated by reference from Exhibit 3.1 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                                
|3.4            |  | Amended and Restated By-Laws of SYNAVANT (Incorporated by reference from Exhibit 3.2 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                                                          
|4.1            |  | Specimen Common Stock Certificate (Incorporated by reference from Exhibit 4.1 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                                                                 
|4.2            |  | Rights Agreement, dated as of August 29, 2000, between SYNAVANT Inc. and EquiServe Trust Company, as Rights Agent (Incorporated by reference from Exhibit 4.2 to the Company's Form 10 Registration Statement (File No. 0-30822)
).
|10.1           |  | Distribution Agreement between IMS HEALTH Incorporated and SYNAVANT Inc. (Incorporated by reference from Exhibit 10.1 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                         
|10.2           |  | Form of Xponent Data License Agreement between IMS HEALTH Incorporated and SYNAVANT (Incorporated by reference from Exhibit 10.2 to the Company's Form 10 Registration Statement (File No. 0-30822)).                              
|10.3           |  | Form of Cross License Agreement between IMS HEALTH Incorporated and SYNAVANT Inc. (Incorporated by reference from Exhibit 10.3 to the Company's Form 10 Registration Statement (File No. 0-30822).                                 
|10.4           |  | Form of Employee Benefits Agreement between IMS HEALTH Incorporated and SYNAVANT Inc. (Incorporated by reference from Exhibit 10.5 to the Company's Form 10 Registration Statement (File No. 0-30822)).                            
|10.5           |  | SYNAVANT Inc. 2000 Stock Incentive Plan (Incorporated by reference from Exhibit 10.11 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                                                         
|10.6           |  | SYNAVANT Inc. 2000 Replacement Plan for IMS HEALTH Incorporated Equity-Based Awards (Incorporated by reference from Exhibit 10.12 to the Company's Form 10 Registration Statement (File No. 0-30822)).                             
|10.7           |  | SYNAVANT Inc. 2000 Annual Incentive Plan (Incorporated by reference from Exhibit 10.13 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                                                        
|10.8           |  | SYNAVANT Inc. 2000 Non-Employee Directors' Deferred Compensation Program (Incorporated by reference from Exhibit 10.14 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                        
|10.9           |  | SYNAVANT Inc. 2000 Savings Equalization Plan (Incorporated by reference from Exhibit 10.15 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                                                    
|10.10          |  | SYNAVANT Inc. Amended and Restated Employee Protection Plan.                                                                                                                                                                       
|10.11          |  | Amended and Restated Change-in-Control Agreement dated as of December 20, 2002 by and between SYNAVANT Inc. and Wayne P. Yetter.                                                                                                   
|10.12          |  | Amended and Restated Change-in-Control Agreement dated as of December 20, 2002 by and between SYNAVANT Inc. and Clifford A. Farren, Jr.                                                                                            
|10.13          |  | Amended and Restated Change-in-Control Agreement dated as of December 20, 2002 by and between SYNAVANT Inc. and Vincent J. Napoleon.                                                                                               
|10.14          |  | Employment Agreement dated as of February 5, 2003 by and between SYNAVANT Inc. and Timothy Waller.                                                                                                                                 
|10.15          |  | Employment Agreement dated as of February 5, 2003 by and between SYNAVANT Inc. and Kenneth Tyson.                                                                                                                                  
|               |  |                                                                                                                                                                                                                                    

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|10.16  |  | Form of Stock Option Agreement for Certain Executives of SYNAVANT Inc. (Incorporated by reference from Exhibit 10.19 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                                              
|------ |  | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|10.17* |  | Siebel Alliance Program Master Agreement, dated December 31, 2001, between Siebel Systems, Inc. and SYNAVANT Inc. (Incorporated by reference from Exhibit 10.20 to the Company's Form 10-K for the year ended December 31,
2001).                      
|10.18  |  | Form of Information Services Agreement between IMS HEALTH Incorporated and SYNAVANT Inc. (Incorporated by reference from Exhibit 10.26 to the Company's Form 10 Registration Statement (File No. 0-30822)).                                            
|10.19  |  | Credit Facility, dated April 27, 2001, between SYNAVANT Inc. and Foothill Capital Corporation (Incorporated by reference from Exhibit 10.1 to the Company's Form 8-K filed May 8, 2001 (File No. 0-30822)).                                            
|10.20  |  | Software License and Services Agreement between Siebel Systems, Inc. and IMS Health Strategic Technologies, Inc. dated July 14, 2000 (Incorporated by reference from Exhibit 10.22 to the Company's Form 10 Registration Statement (File
No. 0-30822)).
|21.1   |  | List of Subsidiaries.                                                                                                                                                                                                                                  
|23.1   |  | Consent of PricewaterhouseCoopers LLP.                                                                                                                                                                                                                 
|99.1   |  | Certification pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.                                                                                                                                
|99.2   |  | Certification pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.                                                                                                                                

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72

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Schedule II

SYNAVANT Inc.

VALUATION AND QUALIFYING ACCOUNTS

For the Years Ended December 31, 2002, 2001 and 2000

(Dollars in thousands)

|Col. A                               |  | Col. B |        | Col. C |   | Col. D |  | Col. E
|------------------------------------ |  | ------ | ------ | ------ | - | ------ |  | ------
|
|                                     |  |        |        |        |   |        |  |       
|ALLOWANCE FOR DOUBTFUL ACCOUNTS:     |  |        |        |        |   |        |  |       
|For the Year Ended December 31, 2002 |  | $      | 1,899  |        | $ | 469    |  | $     
|For the Year Ended December 31, 2001 |  | $      | 1,830  |        | $ | 289    |  | $     
|For the Year Ended December 31, 2000 |  | $      | 1,012  |        | $ | 175    |  | $     
|TAX VALUATION ALLOWANCES:            |  |        |        |        |   |        |  |       
|For the Year Ended December 31, 2002 |  | $      | 13,542 |        | $ | 827    |  | $     
|For the Year Ended December 31, 2001 |  | $      | 8,196  |        | $ | 5,346  |  | $     
|For the Year Ended December 31, 2000 |  | $      | 4,147  |        | $ | 4,049  |  | $     

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