REDAC Subcommittee on 

NAS OPSFall 2013 Review:Air Traffic Control/Technical Operations Human Factors Research Core Program, A11.i

By: 	Dino Piccione

	Human Factors Division

Date: 	August 27, 2013

Federal Aviation

Administration

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Overview

Program Strategic View

Program Structure

Summary

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Program Strategic View

Strategic Plan continues as the baseline for Mission Statement and Strategic Objectives

http://go.usa.gov/gBKd

Continued emphasis on sponsor requirements and community of interest is unchanged

Research process will be updated in FY 2014 for new research groupings that better align in-house resources to the Strategic Plan

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Research Requirements Development and Definition

Human Centered Design

Includes Human Factors Standards

Human System Integration

Human Factors in Safety, and Operations

Training and facility placement

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Partners

- ATO Program Management Organization, En Route, Terminal, Safety & Technical Training, System Operation, Technical Operations; Human Relations

- Action Plan 15 with EUROCONTROL on Safety and Human Performance

Funding

Core ATC / Technical Operations Human Factors Program, A11.i

Requirements Process 

Provides leadership and products  to ensure the ATC system’s human component will safely and reliably perform to deliver expected benefits:

 Human centered design and design standards

 Human system integration

 Human factors in ATO safety, operations, and training
|         |         |        |        |
|---------|---------|--------|--------|
| FY 13   | FY14    | FY15   | FY16   |
| 10,014K | $6,000K | $6,200 | $6,200 |
|         |         |        |        |

Sponsors in the ATO provide HF research requirements via Research Requirements Development and Definition (R2D2) process

Requirements vetted against HQ and CAMI available expertise and prioritized with sponsors for highest priorities

Research outputs coordinated with sponsors for implementation

Products and process documentation in web library

Major Activities

 Finalize and close all Personnel Selection Research activities (Sep 30 2013)

 ATC/Technical Operations Strategic Research Plan

 Develop HF color Palette for air traffic control displays for future ATC systems 

 Revise the Human Factors Design Standard for application in acquisition programs

 Complete design standard for Airport Traffic Control Tower Alerts

 Analyze air traffic human factors safety issues and data to mitigate loss of separation incidents

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Human Centered Design

Traditional area of HF

Sponsors mostly from Program Management Organization (PMO)

HF Standards

Joint Interagency HF Standardization Working Group

Emphasizing work station integration and longer range problems

Information management

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Human Centered Design 
|                                            | FY 2013 | FY 2014 | FY 2015 | FY2016 |
|--------------------------------------------|---------|---------|---------|--------|
| Facilities Survey                          |        |        |         |        |
| Scenarios and Human Performance Metrics    |        |        |        |        |
| Collaborative Decision Making              |        | ◊       | ◊       |        |
| Role of Automation in Technical Operations |        |        |        |        |
| Data Blocks and Information Management     |         | ◊       | ◊       | ◊      |
| Safety Alerts                              |        |        |         |        |
| Time Based Information Display             |         | ◊       | ◊       |        |

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Human Centered Design - Standardization
|                                      | FY 2013 | FY 2014 | FY 2015 | FY 2016 |
|--------------------------------------|---------|---------|---------|---------|
| Human Factors Design Standard Update |        |        |        |         |
| ATC Display Color Standard           |         |        |        |         |
| ATC Tower Alerts Standard            |        |        |         |         |
| ATC Display Color Palette            |        |        |         |         |

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|                                         | FY 2013 | FY 2014 | FY 2015 | FY 2016 |
|-----------------------------------------|---------|---------|---------|---------|
| Abbreviations Standard for Tech Ops     |        |        |         |         |
| Technical Manual Standards for Tech Ops |        |        |         |         |
| Technical Operations Symbols Standard   |        |        |         |         |
| Tech Ops GUI Style Guide                |        |        |        |         |
| Tech Ops GUI Standard                   |        |        |        |         |

Human Centered Design - Standardization

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Human System Integration

Renewed emphasis on HF in the Acquisition Management System

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Human Systems Integration

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|                                                 | FY 2013 | FY 2014 | FY 2015 | FY 2016 |
|-------------------------------------------------|---------|---------|---------|---------|
| HF Integration in Acquisition Management System | ◊       | ◊       | ◊       | ◊       |
| HF Acquisition Working Group                    | ◊       | ◊       | ◊       | ◊       |
| Automation in ATC                               |         |        |        |        |
| Contract Tower Benefits                         |         |        |        |         |
| Benefits in RNAV/RNP                            |        |        |         |         |
| Benefits in Terminal DST(tentative)             |         |         |         |         |

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Safety, Operations and Training

Increased opportunity with ATO safety, operations, and training offices drawing on HF expertise to address high priority ATO challenges

Non-traditional relationship with community largely unfamiliar with HF

Example – Hosted training requirements workshop focused on key needs spanning initial Academy training, on the job training, Front Line Manager/Operations Manager, new technology training, and Technical Operations

How to measure training success?

How to best deliver training?

How to maintain competence?

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HF in Safety and Operations

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|                                                                    | FY 2013 | FY 2014 | FY 2015 | FY 2016 |
|--------------------------------------------------------------------|---------|---------|---------|---------|
| Method for Facility-Level Analysis of ATSAP                        |        |        | ◊       |         |
| HF Methods for Incident Investigation                              |        |        | ◊       |         |
| Dynamic Comprehension: Time on Position and Controller Performance |        |        |        |         |
| Human Factors Safety and Risk Assessments                          |        |        | ◊       | ◊       |
| Human Factors Operational Performance Research                     |        |        | ◊       | ◊       |
| Top 5 Hazard Mitigation Human Factors Analysis                     |         |        | ◊       | ◊       |

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Training
|                                                                                        | FY 2013 | FY 2014 | FY 2015 | FY 2016 |
|----------------------------------------------------------------------------------------|---------|---------|---------|---------|
| OJTI Educational Intervention                                                          |        |        |        |         |
| Analysis of training responses to Loss of Separation (LOS) events                      |         |        |         |         |
| Visual scanning methods used by radar controllers to improve academy and OJTI Training |         |        |        |         |
| Analysis to understand causes of attrition from field training                         |         |        |        |         |
| Research to understand training for ATC problem solving                                |         |        |        |         |

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Questions ?

By: Dino Piccione, Jason Demagalski, Eddie Sierra, Barbara Wilper

Date: August 27, 2013

Federal Aviation

Administration

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