FY 2016 RE&D Air Traffic Control/ Technical Operations Human Factors Research

By: 	Dino Piccione	

Date:	March, 2014

RE&D BLI A11i

DRAFT TEMPLATE

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Instructions:

1  Insert TCRG name and the name of the appropriate BLI.  I used TAS as an example.

2  Insert name of requirement sponsor and research provider.

3  Insert exact date of your presentation – see agenda for more information.

4  The objective of the presentation is to provide the SAS members with enough information to evaluate the content of the proposed FY16 Aircraft Safety R&D Portfolio for each BLI or BLI subsection and provide recommendations.  The presentation has two distinct parts.  

Part One is a broader overview of the BLI, its overall purpose, how it supports the AVS mission area(s), the overall benefits, and a general review of how the research gets done.  The overview explains the why, what, and how for a particular area of research.  This information is usually drawn from the Budget Narratives.  In some cases the story line has not changed much since the Spring 2013 meeting.

Part Two presents a quad chart for each requirement in the proposed FY16 portfolio.  Parts one and two should work together to present a cohesive picture of the program to the SAS members.  The TAS presentation from the FY14 presentation to the SAS is used as an example.

5 As a general rule please erase all instructions and template information. Insert your own notes as necessary.

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RE&D ATC/TechOps HF Program

Why is this program necessary? 
        - Human performance is the heart of the services performed by the ATO
        - Benefits and services depend on reliable human performance 
        - Safety in the NAS is a function of ATO workforce task performance
        - Controllers add safety to the NAS
        - Risk management is largely focused on human behavior that will positively or negatively impact Safety
        - This program provides applied research products in:
        - System design
        - Safety and human performance
        - Training and facility placement

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1  This question is taken directly from Section 3 of the budget narrative.  Erase everything in italics and replace it with one, two, or three bullets that relate to the applicable AVS mission areas.  Describe the needs in high-level terms like accident data, NTSB recommendations, outdated or needed standards, previous research results, identified threats, introduction of new technologies, defined AVS mission needs, etc.  Much of this information should already reside in the recent budget narratives.  

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RE&D ATC/TechOps HF Program

What is this program? 

Purpose
        - Generate requirements for human interface characteristics of future air traffic and technical operations workstations
        - Improve safety by identifying the means to arrest emerging trends in safety reports related to human performance
        - Reduce the time and cost to train air traffic controllers and maintenance personnel

Benefits 

The research outputs of this program contribute to the following User and FAA benefits:

Efficient ATC workstations that help controllers deliver promised benefits

Assuring safety of the NAS through high levels of human performance

Making better decisions regarding training and facility placement 

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          - Describe the purpose and benefits of the program area.  Section 2 of the Budget Narrative includes this information.  I used the TAS  presentation from last year as an example.  

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RE&D ATC/TechOps HF Program Capabilities

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          - Describe how research in the program area is supported by people, labs, and partnerships. 
          - The people should include reference to who is actually doing the research: FAA personnel and the current contractors, both those working in FAA laboratories and off site.
          - Describe, where applicable, collaborations with other government agencies and Centers of Excellence. Note that partnerships are where two or more organizations carry on a joint venture in which each brings resources to the table and shares in the risk and rewards of the venture.  

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RE&D ATC/TechOps HF Program

Outputs

Outcome & Implementation Plan

Research Requirement

Contract Funding ($K)
        - FAA Strategic Goals: 
        - Deliver Benefits through Technology and Infrastructure
        - Next Level of Safety
        - Research questions: 
        - What will the ATC workstation of the future look like?  What are the capabilities?
        - How can we reduce the cost and time to train controllers?
        - How does   human performance add to ATC safety?
        - Planned products:
        - Improved controller workstations
        - Methods to improve controller training and facility placement
        - Methods to improve human performance in maintenance and delivery of air traffic services
        - Outcomes supported: 
        - Integrate the work force life cycle with the AMS life cycle
        - Benefits delivery through human performance
        - Manage safety risk related to human performance
        - Benefits resulting:
        - Reduce the time and cost to train controllers
        - Contribute to risk based decision making by managing the human performance component to safety
| FY13  | FY14 | FY15 | FY16 | FY17 | FY18 |
|-------|------|------|------|------|------|
| $4145 | $0   | TBD  | $942 | $973 |

DRAFT TEMPLATE

FY15 TAS quad chart is shown as an example except for funding.  
          - Define requirement.  Extract information from the AVS RE&D Research Requirement Input Form on the AVS  R&D Management SharePoint site. List requirement sponsor and research provider.
          - List planned research products or outputs.
          - Provide description of expected outcome and implementation plan as research products are delivered.  
          - Include contract dollar amounts as enacted (or as revised by the PREPs) for FY13 and FY14 and as planned for FY15 and FY16.  Include FY17 and FY18 funding, where appropriate, from research provider cost estimates.
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Strategic Direction

Strategic Plan continues as the baseline for Mission Statement and Strategic Objectives

Continued reliance on sponsor requirements 

Emphasis on outreach to the ATO facilities as sponsors
        - HF aspects of incident investigation (e.g., SoCal TRACON)
        - Provide usable HF products for local consumption
        - Facility risk profiles
        - “HF 101” briefings
        - Alliance with Safety and Technical Training (AJI) 
        - Top 5 and RAP
        - SI-RAP for Tech Ops
        - Cost and time to train

Human Centered Design
| Research RequirementSupport the integration of new capabilities and improve the display of information to support controller and maintainer tasks.Provide Human Factors support to early phases of the AMS and offer research to support design solutions to system design. | Outcome Integrated workstations that:Enhance human performanceSupport the delivery of improved servicesContribute to the delivery of promised benefitsMinimize the potential for design-induced human errorAdd safety to the NAS |
|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| OutputHuman-Automation guidance to enhance the current AMS planning processGuidance for the integration of safety alertsProposed methods for the display of time-based information on spatial displays                                                                      | Funding Request                                                                                                                                                                                                                  |

Human Centered Design 
| FY 2014                                    | FY 2015 | FY2016 |
|--------------------------------------------|---------|--------|
| Facilities Survey                          |        |       |
| Scenarios and Human Performance Metrics    |        |       |
| Role of Automation in Technical Operations |        |       |  |
| Time Based Information Display             |        |       |  |
| Data Blocks and Information Management     |        |       |  |
| Safety Alerts                              |        |       |  |
| Human Centered Automation in the AMS       |        |       |  |

Training and Facility Placement

FY16 $400,000
| Research RequirementReduce the time and cost to train controllers.Increase the training success rate at large and complex facilities.                                                                                                | OutcomeValid, reliable, and fair training process that:Meets agency needs in terms of replacing controllers as they retireMaintains high levels of performance and safety Reduces the cost to train controllers |
|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| OutputImproved methods of screening developmental and certified controllers For placement at large and complex facilitiesFor placement on training tracksImproved Instructor training programsImproved supervisor training materials | Funding Request                                                                                                                                                                                                 |

Training and Facility Placement
| FY 2014                                                              | FY 2015 | FY 2016 |
|----------------------------------------------------------------------|---------|---------|
| Common Core Training Requirements for ATCS Option/Track Placement    |        |        |
| Assessment Tool for placing ATCS candidates while at the FAA Academy |        |        |  |
| Visual scanning methods for controllers to improve safety            |        |        |  |
| On the Job Training Instructor (OJT-I) Support                       |        |        |  |
| Use of Advanced Technology in Technical Operations Training          |        |        |  |
| Evaluation of the Operational Assessment Program (OAP)               |        |        |
| Front line manager (FLM) guidance and references for operations      |        |        |  |

Human Factors in Safety and Operations
| Research RequirementEnhance NAS safety in operations by identifying HF issues and vulnerabilities Address how safety is created in NAS ops as well as understanding errors and human performance shortfalls                           | OutcomeReducing human performance risks at the facility levelEffective reduction of the human performance component in the Top 5 NAS risksArresting emerging risks related to human performance |
|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| OutputProvide HF material for local display to address safety in opsTargeted products for facility useHuman performance in Top 5 Corrective Action ProgramHuman performance component to decision algorithms on tower safety services | Funding RequestFY16 $542,000                                                                                                                                                                    |

HF in Safety and Operations
| FY 2014                                                      | FY 2015 | FY 2016 |
|--------------------------------------------------------------|---------|---------|
| Method for Facility-Level Analysis of ATSAP                  |        |        |
| Visual Air Traffic Services (VATS)                           |        |
| Service Integrity Risk Analysis Process (SI-RAP)             |        |        |  |
| Human Factors Safety Assessments of Residual Risk in the NAS |        |        |  |
| Human Factors Operational Performance Research               |        |        |  |
| Top 5 Hazard Mitigation Human Factors Analysis               |        |        |  |